State Farm Homeowners Insurance Reviews

Being yelled at and disrespected by an Independent Adjuster for State Farm was both threatening and upsetting. My adult son twice asked him to stop raising his voice and to give me an opportunity to speak. The adjuster continued to raise his voice and then walked out without answering my questions. He was by far the worst representation of how to treat another human being let alone a paying customer. I expect the CEO of State Farm to personally reach out to me with an apology and explanation about the practices that resulted in selecting and training this person to interact with customers. After the Adjuster inspected our roof for hail damage, he explained that while our roof had visible damage and offered his opinion of the cause.

This is regarding an auto accident where your member hit my car that was parked. Because I am not able to have insurance of my own they would not pay for the insurance on the rental. But the little ** girl who car was also hit along with mine and my car was newer and of much more value was able to not only get a rental but not a little jetta that was only available to me said by Hertz... I'm so sick of racism and bias behavior by everybody, everywhere. But you eat our food, listen to our music, use our language, even try to be hip... but you don't like ** people.. SMH.

I live in Oklahoma and the state has had numerous earthquakes in the past few years. I've had earthquake insurance added to my homeowner's policy in the last 2 years. We had, for our area, a major seismic event on September 3, 2016. It being Labor Day weekend I called State Farm claims and left a message. A man did call me back within 24 hours. A investigator came out that week and took numerous pictures and measurements. I was told a Structural Engineer would also need to come out and do an evaluation. He came a week, on a Monday, following the event. He told me State Farm would have his verbal report in the next day or 2 and his written within the week. I attempted to follow up online with my claim. That has not been updated since the first week. I called the structural engineer once a week for 2 weeks. He never returned my phone calls. I called my agent again this past Friday. It's been 5 weeks since the claim was made.

Last year my dog was protecting the property and unfortunately bit a neighbor. I placed a claim with State Farm which they paid out less than $2,500 in medical bills. I'm on a fixed income so this was more than I can afford. I have been with State farm for over 20+ years and they cancelled my policy. As a senior citizen on fixed income this is devastating. When I spoke to the agent they never warned me that by placing a claim they will cancel me if not I would have looked into other options.

A State Farm Fire and Casualty customer since 1974. This summer, while I was out of town, high winds and hail damaged houses within a 5 mile radius of my house. Came home, saw all of these contractors in the neighborhood, and sure enough hail damage. Small tree fell onto my shed, roof damage, gutters, all about $10,000. 2 months later, State Farm notifies me it will cancel my account as of Sept 30, 2016. WTHeck? I call my agent, who says he was recently canceled as well, and had to appeal. Seems State Farm has a new underwriting computer system and it is taking a hard line on homeowner's insurance. He said there was little he could do. WTHeck? Like a good neighbor, State Farm is no longer there. Insurance as long as you don't use it. The image of being there for you is gone.

Will not pay on legitimate claims. I provided receipts for items stolen. They keep asking for additional information that was provided. It became obvious that they are crooked and did not want to pay. I have had to file a lawsuit against them. DON'T USE THIS COMPANY. CHECK ALL THE BAD REVIEWS ON THE INTERNET.

My family and I have been fighting with State Farm since June 7 about our roof claim. I have had the same 2 insurance adjusters to my home 4 times in 3 months. Our home is unlivable, due to black mold, which is caused from the roof leaking in multiple places. We have an estimate for the roof for $8300, an estimate for mold removal for $4800. And State Farm has only given us $3500. They said the roof ISN'T leaking, there's only one shingle out of place, and the claim is now closed. We are now renting a trailer 11 miles from home, which took 3 months to get. Before that, we were living back and forth between a tent in our front yard, hotels, and friends and families' couches. Our 14-year-old son fell in April and fractured his hip. Black mold causes Myosotis, weakened bones.

After 31 yrs paying for coverage of my mobile home, I found out that if you are paying, for example $20,000 coverage, you will not get $20,000 if something happens. You will get what they say it is worth at that time, and to top it off, they just went up $20.00 per quarter on my ins. My agent Jim ** of Greensboro, NC was disrespectful and after 31 yrs just ask me did I want to cancel!! And I did!!! He did not seem to care. I guess business with me for 31 yrs and living in a mobile home did not mean anything to him. I am just a retired U.S navy man with 32 yrs service to my country and where I live didn’t mean much to him. I can’t say on here the language I learned while I was in the navy... I am getting my ins with the Foremost Insurance co now and they pay the amount that you are insured for and paying for. If you have State Farm, change ins today!!!

Have had State Farm for 30 plus years. Home Insurance: Went to file a claim when First Energy's transformer was not maintained and a large limb fell on the line coming out of it creating short circuits throughout our home and damaging our stove, fridge and garage door opener. The agent said it would be in our best interest not to file as State Farm would raise our rates. Auto: Bought a new car and our insurance went up a whopping $80.00 per month for a mere 4 door sedan. BILLING! Due to their insurance tactics, we ended our coverage and found way better rates with same coverage from various companies. Someone at their office didn't cancel our insurance when our new insurance (other company) started and they billed us for an additional month. They deducted directly out of our account but WOULD NOT put it directly back in and it was 2 weeks before they sent our money that didn't belong to them.

I've got a new 3 year old cat, had it in the room. He pull the vent and went inside and would not come out. At some point the cat died. I tried to get somebody to find it. Pest company was able to find it and it was in the furnace. They cut it out then they disposed of it. There was a lot of body fluid In the fan and furnace. The cat had also broken heating coils. The furnace and HVAC company came out and gave me a price to clean and repair, also clean the ducts. After paying on this house for over 7 years State Farm like a bad neighbor refused to help in any way. They said if it had been a raccoon, possum, rat or other animal they would cover it. As soon as I get new Insurance I will be happy to cancel my homeowner's and both my cars insurance.

State Farm refused to offer a quote because I had a windstorm damage claim in the last 5 years. And the best part they send an email saying they will not be able to provide a quote because of the claim.

I have been with State Farm for a few years now. I am a tenant in a home that had water damage from the upstairs bathroom through the 1st floor bathroom causing water loss and damage to my things. The inside adjuster is great with me, but Ben from State Farm couldn't see where the leak was coming from. He then says "till you know where I'm red flagging your claim due to a prior renter water loss basement flood!" Really.

After a catastrophic storm in Ohio and several other states we had damage to 2 apt. roofs. We called immediately to file a claim after the roofer told us about the damage and cost. We never heard from State Farm so we called our agent who then called the person handling the claim. We finally heard from them about a week after filing the claim. The adjuster then called the next day and said it would be 2 more weeks before he could make it to our location. After the inspection the adjuster said they only would pay for 1/2 the roof because the damage had to be visual, like roofing missing. Part of the roof was missing but the other section had sections that was raised up in the air and when you pulled up on the sections it showed they was not attached to the building.

State Farm put my family through years of stress. After Storm Sandy blew huge trees onto my house, crashing into our kitchen, a bedroom and a bathroom leaving so much damage inside and out, we did what we were suppose to. Called the next day to put in our claim, took pictures of all the damage we could find and waited for State Farm to come do their inspection. State Farm thought $20,000 was fair. Knowing that amount was a ridiculous amount to repair everything, we had to hire others to help us. We had 3 different people go through our home to do estimates for the repairs. All three estimates came in well over $100.000. Even the people that came in to inspect my home for a state grant that I applied for found that the damage they would repair was extremely higher.

I was a customer of State Farm for over 52 years. My auto insurance went up twice last year, the last time $10.00 per month or $120 years. I have not had any claims and when I asked my agent about the discounts I received which are not broken down monetarily on my bill, he could not tell me. I then began to search for another company. In April I called State Farm to cancel my insurance on both of my autos and my homeowner insurance. I was due a 1 month refund on the auto and a 6 month refund on my homeowners. I received the checks for the auto last week after several calls to State Farm customer service. I called today to inquire about my homeowners refund and after talking with an inept person, was transferred to a supervisor (?).

My husband has had State Farm Insurance for 37 years and never looked elsewhere for insurance in those 37 years. We have had Renters, medical, our homeowners insurance and our vehicles and our 4 children's vehicles when they became 16 covered by State Farm over the last 37 years. We also had a life insurance policy on me. May 2015 we had a wind storm that blew off part of our roof. We made a claim and had the roof replaced and paid with our own money to have gutters replaced. We had a 1,100 deductible. In September 2015 our house caught on fire. It was an electrical fire in the attic and luckily we came home and called 911 and so it was not a total loss. The house was repaired and finished in December. In January 2016 my husband was diagnosed with a rare incurable neuromuscular disease. He had to go on disability.

April 28, 2014, our house was hit by a tornado, which torn off of our roof, lifted the same corner of our house 3 inches, and rain poured for days (even though we tried to keep tarps on it). Long story short, they fixed the roof ($7000) and paid for the contents destroyed by the incoming rain in our master closet. Then their claws came out. What a week ago had been called a tornado, now they started referring to it as a "wind event." Their engineer claimed our house was settling that's why it's not level. When does a house settle upwards 3 inches? They refused to discuss it. The entire house is level and plumb except the corner of the house where the roof tore off! Also, all the water that came into our house damaged the wiring, making our electricity surge randomly, which in turn has caused most of our appliances to burn up. Electrician said our house is a fire waiting to happen.

Hello, I am writing to you in regards to a claim I filed for Hail Damage to my car. I live in Nashville, TN - Mt Juliet at the time of the damage. I was in the process of moving on May 10th, 2016 and was unable to park my car in my garage due to a large amount of items in my garage to be hauled off on May 11th, 2016. Of all nights to have to park in the driveway it was the night we had a very bad storm with large jagged hail. This hail was not your average round hail. I stood in my garage watching it pound away at my car.

Last fall our home was damaged by hail. The roof style is an antique slate. The tiles are fragile and several shattered during the hail storm. The roofer we consulted recommended roof replacement. We were told by State Farm representatives both on the phone and in person that it could only be repaired, not replaced. (Even before damage was evaluated.) The claim representative took a piece of tile from our yard and found a company he says will make repairs and match the Roof style. I've contacted this company on 3 occasions. They have not answered any of our questions and are not willing to do the repair work. The claim representative has told us that we cannot use the contractor we hired and signed an agreement with. We are in the position of deciding to reroof the whole house or try and find a company who will make repairs. Either way State refuses to cover the damage from the hail.

I recently reviewed my home owners insurance from State Farm. My home is worth 292k. This is what I found. State Farm adds base insurance at 292k then adds external for 30k then adds contents of home for 290k, liability for 100k, medical for $1000. Here is the problem - I don't have external attachments like a garage or shed. I live in a town home. Also, the entire contents of my home might be worth about 40 to 50k. This is not fair and I am being charged for what I don't even own. I called State Farm and they said this is generic for all customers irrespective of how or what their home or its contents are worth. This is unfair.

I was rear-ended by a person that had insurance through State Farm. I immediately obtained an attorney. The claims representative was so rude to my lawyer calling her and me both liars. I went through 4 months of therapy and they are stating I wasn't injured. How do they know I wasn't injured? I have doctors reports and proof and they are still fighting me on this. Pray you never have to deal with these rude people, and DON'T get insurance through them. They are scam artists. I don't know how these people go home and sleep at night after treating people SO badly!

I only picked one star above because I could not pick none. 29 years as State Farm policyholders and they dropped us! One claim in the first 25 years for under $2,000 (tornado damage). We then went 20+ years without a claim. Then we had 3 claims in less than 5 years, so they dropped us. Was it our fault that we had hail damage? We subsequently paid the additional $1,500 ourselves for the upgrade to a class 4 hail resistant roof. In 5 years since then we haven't had any hail damage (it was inspected), even though thousands of homes in the area had hail damage from 2 hail storms.

Moved from Chambersburg, Pa to Alum Bank, Pa. Rates increased almost $400 a year. When I questioned why, I was told because we moved to Bedford County Pa and their rates are higher. WHY??? I worked for a Body Shop in Franklin County Pa and saw a high rate of deer hits plus higher rates of accidents to carelessness. I know insurance companies regulate every aspect of the auto coverage. This is the problem. This should be investigated.

We have 6 rental homes that have been insured with State Farm Insurance for almost 25 years. We have had only 1 other claim. This past March we had wind damage on the roof. The wind blew off some shingles and the ceiling in the bedroom came down on the bed. I got a roofing contractor to go up in a rain storm and cover the leaking area with a tarp. I contacted State Farm and they told me to get a restoration comp. to clean up the mess, which I did. The claims adjuster did not get out to the home until April 20. He only would authorize the repairs on the leaking area and 2 small areas that lost a few shingles. My roofing contractor told the adjuster that the weathered wood shingles have not be made by Certain Teed since 2006. He said he had to send a shingle to their lab to verify that, and that it would take a week or so. That was almost 3 weeks ago.

I came home one evening to find my basement flooded with water due to freezing pipes that had burst. I stupidly let State Farm contractors handle the repairs of the pipes. Boy was that a mistake. In my opinion, State Farm, or at least the agency I used in South Jersey bordered on being criminals. Insurance companies are so worried about being defrauded, but we as consumers must be MORE concerned about our insurer ripping us off. Here it is 8 years later and the same pipe allegedly fixed by the State Farm contractor cracked in half - NOT from freezing. It was 60 degrees outside. Basement more seriously flooded than before and the cost tremendous. The plumber asked me if a licensed plumber had done the previous work. That's how bad it was. He was surprised it had not cracked years before.

Consumer beware! I have been with State Farm Insurance for 21 years. They claim you are grandfathered in after a period of time. This is a lie. After all of these years they have dropped out home policy. We had three claims in 21 years. One of the claims was a phone call. There is NO loyalty in this company. I am very dissatisfied with State Farm!

I have been with State Farm for 15 years. I filed my first claim last week due to wind damage to the roof of my home. The insurance adjuster came to my home and he cut me a check for half the amount minus my $2000 deductible that State Farm increased without my approval. Said only half the roof was covered!!! That's like fixing half a bumper! Neighbors had wind damage to their roof also. They had new roof replaced, including garage and their utility shed with no hassle. Why? They did not have State Farm insurance. I am warning everyone I know DO NOT GO WITH STATE FARM! They will take your money and when you need help they rip you off.

A few years ago, we had a legitimate claim for hail damage which was small. Then about 6 months ago we had a burglary. We immediately got ADT security system only to have State Farm cancel our homeowners insurance, but not the auto insurance. We attempted an appeal but was still denied. Now instead of $68 a month insurance we are looking at $146.

I submitted a claim in January because my water heater was leaking and I had water damage. State Farm sent me a letter and told me that my policy had been cancelled because I had submitted a claim for payment. This is ludicrous.

I have been with State Farm for 34 years. From the first day I got my driver's license at 16 and for every home I have owned in my lifetime. I filed my first claim last week due to wind damage to the roof of my home. The insurance adjuster came to my home and he cut me a check for half the amount minus my $1000 deductible. Said only half the roof was covered!!! That's like fixing half a bumper! Neighbors had wind damage to their roof also. They had new roof replaced, including garage and their utility shed with no hassle. Why? They did not have State Farm insurance. I should have wised up a few years ago when State Farm dropped my two homes in Florida after all the hurricanes even though I never had a claim. Who does this to a loyal paying customer of 34 years with no claims!!! STATE FARM! That's who! I am warning everyone I know DO NOT GO WITH STATE FARM! They will take your money and when you need help they rip you off.

State Farm has had a steady decline in their customer service. I had very few claims with them in over 42 years. When I needed them they were not there like a good neighbor. They showed up after we had water damage,made a really unprofessional evaluation of the situation. The assessor didn't even look thru the large open hole in the wall. Didn't even bother to evaluate the damage inside the wall. This was all done in my absence and with my wife. I didn't fly home because I thought that I had a great insurance company that I could trust. What a mistake that was; when I came home I found out that the water damage was much more extensive than the assessor had determined - that was just with a courser look at the damage. The damage was so obvious that he could not have been missed.

My mother passed Oct. 12, '06 & our son passed 10 days later. Very sad. Mom & son left us large & small items worth a lot of money. We had storage sheds. Someone broke in the facility and stole a massive amount of snap-on tools & a 7'Lx6'Hx3'D. our son paid over 100,000.00 for all of the tools his salesman said. He had been fixing wrecked cars since in H.S. 27 yrs. This was his hobby he loved. Some creep broke into both storage sheds. The claim was for around 80,000. State Farm has given us nothing but hell since. Implying we done it. We can't believe it. We have plenty of money!! They haven't paid got a lawyer. Given 4 depositions still nothing. Going to court in May, can't wait to tell the jury how they have treated us.

A hose bibb outside my home sprung a huge leak. It flooded my kitchen and family room. I immediately shut off the water and called a restoration service. Then, I called State Farm to submit a claim. My claim experience with State Farm has been a nightmare. I wish I had never left Allstate, whom I was with for over 30 years. Sure, State Farm's rates are cheaper, but they will get you when you submit a claim. In the past when I submitted a homeowner's claim with Allstate, they took care of hiring people to do the repairs and the repairs were taken care of professionally and quickly. State Farm, on the other hand is the Walmart of insurance companies and treats you as if your business does not matter to them.

I have been a customer with State Farm Insurance for 20 years. I have homeowner policy and two vehicles. When Georgia had a hailstorm some years ago, State Farm refused to repair the roof, even after I had an independent roof company to go up on the roof with their "adjustor." The claim was denied and State Farm would only pay minor repairs. My neighbors who had other insurance companies all had their roof fully replaced. So my question to State Farm Insurance company was that the hail hit all these other houses and missed the State Farm houses (there were two other neighbors who also had State Farm). So, here's the problem: They won't replace my roof, yet no other insurance company will pick me up because my roof. Recently, I contacted the Commissioner and still no help.

There was leaking water through our roof recently. We reported our claim to the State Farm. They denied our claim is due to that roof problem was not caused by storm or bad weather. How they really can separate the roof damage was not caused by the weather at all. If no bad weather, our roof may have another 10 years life. They also said the roof was repaired before. The contractor did not do sufficient job, which it is another reason for the damage. They won't cover it. Remember, you have to be sure any contractor you hired definitely did perfect job for your home. If not, any trouble occur in the future, then State Farm will not cover the cost if there is anything they think the previous work was not done perfectly. You have to have the ability in predicting future or you are experts in everything about your home if you are the customer in State Farm. Otherwise, no pay will come from your insurance. Sign!

HOMEOWNER BEWARE - NOT A GOOD NEIGHBOR - NOT THERE!!! On January 20, 2016 I lost a sentimental bracelet I purchased with my 2 sisters who recently passed away. The bracelet value in 2005 was $1770.00 - I have all the paperwork and appraisal. I contacted Jordan Phillips' office staff and was told I did not have coverage. I was told I needed to file a police report to say it was stolen from my house, etc... I was so upset. I went to the police department and filed a report. I told them what they told me and that I needed to file a report even though I know the bracelet was not stolen. After several calls the Claims Department finally called and said that was not true. They said I did have coverage up to $5000 with $1000 deductible. Settling down I started the process only to find out that my current appraisal is for 2896.00.

I just spoke with ** at the State Farm at 483 Atlantic Avenue who was extremely rude. She was very loud and interrupted me every time I tried to speak and consistently spoke to me in a condescending manner as though I was stupid. I told her that the issue at hand doesn't really matter anymore and I was continuing to speak to explain why and she very hurriedly for at least the fifth time after I told her to stop interrupting me said, "You're right. It doesn't even matter. So I'm sending you the form now. Fill that out and send it back." She also interrupted me when I very calmly and plainly asked her for a receipt confirmation of the charge for February since I was told at the beginning of the call that I owed $26 because I was also being billed for January, which isn't correct. I also wanted a confirmation that I didn't owe anything for January.

I have been a State Farm policyholder (homeowners insurance) for decades, even after my mom passed away and I purchased my "own" home four years ago. Mom and I never made any claims, but my agent and his office are responsive to questions on the few times I've contacted them. Well, here's my issue and out of necessity I will be rating State Farm VERY low because of this. About six weeks ago I was contacted by State Farm as the company's underwriters were authorizing "external" inspections of many homes in the area, so I gave them access to my backyard. Well, I got a call from my agent's office yesterday as the report was finalized, saying that I have nine months to secure an "inspection" of my chimney and that I also have to "add" a handrail to my back steps (there wasn't one installed when I bought the home).

A tree fell onto my roof. Estimator wrote 15,000 damaged. They send me a check for 7,000. I hired some Hispanics (thank God) to repair roof and haul huge tree away. Now State Farm won't renew my policy because I couldn't afford lic. I hate them.

We went to State Farm that we had several of our vehicles insured under that we left in Illinois. We visited State Farm agent on November 25, 2015 and stated we needed a home renter's insurance policy. They asked us how much would cover our personal belongings and we paid our premium and left. Fast forward to January 27th and the home we are renting had the sump pump break and we had 10" of water in the finished basement. Of course the policy that the home owner had has been wonderful and covered all of the house repairs via the phone.

If they are my "good neighbor", I want to move!!! I have averaged at least a 10% rate increase every year over the last three years. That is over a 33% increase in three years. Inflation is at 4%.

Charles ** in South Holland - I have to say that this location, has the most unprofessional staff I have ever dealt with. They give customer service a new meaning, which is NO SERVICE, from the supervisor Marisol to the office staff Yesenia. I attempted to help a mutual client of ours in getting a discount in his homeowners insurance and I was met with nothing but condescending responses, not even an attempt to find a resolution for their client. More like oh, well. It is common courtesy when you are ask a question you allow the person to respond, and vice versa, not to mention when asked a question they were not able to answer. I was hung up on. You just don't hang up on someone just because you're having a bad day, that is how agencies lose clients.

STAY AWAY! I have been a customer of State Farm for 25 years, and of Ms. **'s for 10 years. A few weeks ago we filed our first homeowners claim in those 25 years when a plumbing leak dripped down to the first floor and caused damage. It has been a NIGHTMARE. It took me hours to get through to claims. Then the adjuster who came clearly did not know what he was doing. Then I emailed them a copy of the plumber's report that clearly stated that to fix the plumbing leak that caused the damage, the bathroom would need to be "torn up." The company denied the claim, other than $300 above my deductible. They said that they would only pay for work that was necessary to fix the leak. I replied that this was all I was asking for, and that the plumber had clearly said that the bathroom would have to be torn up to fix the leak. So, the manager said he would send out a new adjuster and have him meet with the plumber.

I called State Farm for a quote, I approved and gave them all my card information for the car insurance and bank information for the home insurance as they required. After everything was processed they tell me that by the way the underwriters want to inspect my home, fine. Then they deny me one week later because there is tree algae on one side from trees that are no longer there. WHAT? Ok fine, then cancel the car insurance too.

After 11 years with State Farm, and a couple of claims due to hail and wind damage, they refuse to renew my policy because I had to actually use my insurance. After a leak in a drain pipe that runs over the garage SF sent a contractor out to dry the area in the ceiling of the garage and to dry the area of the leak in a storage closet where our ac unit is located. The contractors tore out the carpet and padding in the inside room and tore out the insulation and cut away drywall in the garage and placed cans in both rooms. They came to pick up the fans a few days later and then never came back to fix the hole in my garage ceiling or to replace the carpet padding or carpet in the storage room. SF rep said they would be back out but they never showed up. The claim adjuster undercut the amount it would cost for the repairs by several hundreds of dollars.

Yes I have State Farm Homeowners Ins. I had a motorcycle accident, actually got run off road by another driver. I was in intensive care and in a coma for three months then in rehabilitation for a year after learning to walk and talk again. Meanwhile our home was in a hail and wind storm, barely missed by a tornado. Lots of damage, filed a claim! Meanwhile still rehabilitating, no job, didn't know if I could even do my job anymore. My wife is out of work taking care of me and getting to and from doctors and therapy so our claim went undealt with for about two years!

I have had State Farm Insurance for over 25 years, giving them all of my personal business, with no major claims. I recently detected a water leak under my slab and called my agent inquiring about it. She told me that fixing the leak would not be covered but any water damage resulting from the leak would be covered. A couple of weeks later, the water surfaced, damaging my cabinets and drywall. I had the leak fixed and a restoration company came over and assessed the damage. They found water damage in my cabinets as well as my dry walls. They ended up ripping out my cabinets and walls. State Farm's adjusters came out and inspected everything for over 2 hours. They told me they would have a repair estimate soon and a partial check the next week. Instead, the following week they sent a company to dig up the foundation to find out how deep the pipe was.

State Farm denied a very legitimate burglary claim without performing an investigation or any interviews. To solidify an accusation of Fraud, they told me the statutory guidelines had been exceeded. They followed that up by saying the original police report differed from final report. With a garage of over 100 boxes many rummaged through, it was the police that told us it would take time to inventory and to email the final report leaving off quantities and cost of items. It was all there in the report in black and white. We have since investigated them to the extreme and plan the largest slam campaign in State Farm history with several class action lawsuits which will be supervised by a law professor of an Ivy League University. Regular wires will be sent via PM WEB and the other wire companies that will blanket the United States. That is only an appetizer. They committed fraud because the policy owners are 91 yrs.old and one, my dad, now passed on.

I have four lines of insurance with State Farm. On December 14, 2015, I requested copies of my homeowners and umbrella policies. I received a "sample" homeowners policy. I have requested copies several times since and get nothing but excuses. The latest excuse is that the regional office does not have copies. Really? If I had a claim tomorrow, my agent could not download my policy on her computer? Interestingly, I have not received a copy of my policies since 2013. Without the policies, I don't know the specifics of coverage and exclusions. This is simply unacceptable.

I own all of our property free, so got high deductible to keep rates down. Their online website is a joke, they do not keep you up to date. I had payments going out of my budget at the bank. They raised the rate. My bank told me they did not recognize payment, payment went unpaid as I had it set up automatically, I did not notice.

Our local agent has made numerous errors on our accounts, and seems unable to correct them properly. The company itself may be OK, though we have never made a claim. But if your local agent's office isn't good, it's hard to justify doing business with them.

The most recent renewal notice included a 300+% increase in my deductible. This was after years of having a $1,000 deductible. We received no call or email from our agent about this so were surprised when we had a rare claim (pipe leaking and damage to flooring) and found out our deductible is now $3,600. The renewal was written so that if you did not respond the deductible change went into effect automatically. With this kind of change we should have been required to sign something or a simple email from our agent would have been nice. We will look elsewhere for coverage.

Been with this insurance for 5 years (car, life and homeowners ins) and I had to file 1 claim on my homeowners insurance. Received letter that they couldn't renew my policy because of 1 claim. Don't waste your money on an insurance company whom will only cover you for 1 claim regardless of how many years you have been paying for insurance.

This company canceled my homeowners insurance only because I missed a letter in the mail right after I bought my first home. If there was a accident I could have lost my house. Use at your own risk. If this happened to you, I am sure you would not like it. Don't take a vacation.

I was a State Farm customer for almost 20 years. I had never made a claim, ever. It was for a property that my father had originally owned and I was renting out. Due to a pipe that started to leak there was water damage in the kitchen. I was told that my claim was denied based on the fact that I had not told them that I was renting it out. I think I told them but I cannot remember but that is not the point. After being such a long loyal customer that had never made a claim, I was more than disappointed that my claim was DENIED. The claim person tried to tell me that due to the wrong policy they were not allowed to pay based on insurance board rules (like I was dumb enough to believe that it was not their fault).

Over 25 years with them with never any kind of problems. Service and agent have been great. Would recommend them to anyone that wants to deal with a great company and people.

Never have a problem with this type of insurance with State Farm. Coverage by offering a host of discounts for everything from multiple-line policies to everyday safety items like deadbolts and fire extinguishers. Plus, State Farm policy holders can even take advantage of special offers on home monitoring systems. A smart way to save money and help monitor your home.

I have had State Farm insurance since I was 16 years old. I have had 2 houses and a car insured for 15 years. Throughout the years I have had some minor claims and State Farm was wonderful. In November 2015 I had a total loss fire... Electrical... Certainly not my fault. I have talked to the adjuster and the fire detective 2 times. It has been over 2 weeks since talking with the adjuster and the only thing I have heard from State Farm is that they are cancelling my homeowners insurance. Really... Can you believe that? Is this legal? If it's not illegal it should be. So before you get State Farm and their great policies just remember not to use them.

Great! They have always been there for us no matter what the problem or need is from our family. Completely professional and always very quickly they take care of all our needs.

We have had limited claims but all that were turned in were handled quickly and the repairs were done with no complications. The only one I remember was having the roof replaced many years ago. We luckily have not had any issues with hurricanes, tropical storms or any flooring whatsoever. The agent's office is within five minutes from our house if we need to speak with someone in person. They return phone calls in a timely manner. There have even been times when they contacted us so make sure if we had any damage, it was reported to them so they could help us out quickly. We have been with State Farm for over forty years and in several different states. We would highly recommend them to any of our friends, any of our family or any of our colleagues.

I have my two cars, golf cart, homeowners and an umbrella policy with State Farm. Happy with the policy, just the rates keep going up and I have never had a claim.

State Farm has great customer service with people that care and people that listen. State Farm has competitive prices and they are the lowest I have found. I have had State Farm for over five years and I have never had any problems or issues with them at all.

They are there when I need them. My insurance is available to answer my questions and take care of my claims. They are pleasant to work with. They are nearby and only a phone call away. I have had the same insurance agency for over 30 years and don't have a single complaint.

When my policy was renewed in June they changed my policy to $1,000.00 deductible. When I questioned State Farm they said it was a federal law. However other companies only have a $500.00 deductible. Since 1971 I have had only 1 claim. It was a result of a hail storm that damaged my roof. That was something of course I had no control of. I did check with Allstate and it would cost me more.

Like all insurance companies, they like to take your money but make you jump through many hoops when you have a claim. It's just the nature of the beast. But there should be standards to which insurance companies are held, to keep them honest and ethical.

I've had State Farm for about a year. The rates are good, and the coverage is good. I don't know about the claims, and I've not made one. The customer service is good, especially if you don't need an immediate answer, emailing I've always received an answer by the end of the day.

I've never had occasion to use homeowner's insurance even though I carry it. Best not to have to use it, that means everything is going well--no hurricanes, fires, etc. I think State Farm would do well, if I ever need it, but I've never put them to the test.

State Farm was called when we realized our fireplace had developed a leak on the roof. The agent came out, inspected our roof, and also noticed our backyard fence needed to be replaced. Since we'd just purchased our home on an as is basis, he processed the claims and not only did our chimney/roof get repaired our fence was repaired as well. In full! I was more than happy with State Farm and will use them again and I wholly recommend them. Go State Farm!!

We discovered our roof was leaking. Reported it to State Farm. They paid to have interior damage repaired. We paid for roof repairs. Another time, after a house fire they paid for repairs to the condo.

I've had State Farm Homeowners (and renters) Insurance for over 30 years. I have never had to make a catastrophic claim, but the smaller claims that I have had over the years were handled with professionalism and care. They have always paid promptly with a minimum amount of stress for me. I highly recommend State Farm and feel more secure knowing that they are my insurance carrier.

Very picky, only wanted to fix half the roof after fire but the worst was the siding. It was 10 years old and could not be matched but they still refused to do the complete house, only half. Can't wait to finish the contract and find another insurance company.

Our experiences with State Farm Insurance have been very favorable. The people in our local offices are always been knowledgeable and courteous. If we have any questions, they are very understanding and take their time with all explanations. As for the insurance policies, their rates are comparable with other companies.

Both companies were reasonably priced policy. Had sewer backup. Claims were handled quickly with no questions asked out of the ordinary. Staff was very knowledgeable.

I am satisfied with State Farm. I Do feel that my premium is too high but they claim that because I have an older house; that's why I pay so much. I don't change because I would probably have to pay more with someone else.

I had a large tree fall on my home doing considerable damage. State Farm sent out an adjuster and after just a little bit of negotiation they did the right thing and paid me a very reasonable claim amount. I would recommend them.

Very satisfied with the overall experience and the roofers were happy they got paid promptly and all issue were resolved and I was happy with the total experience.

I had to use my homeowners insurance several years ago. I lived in an apartment complex and there was faulty wiring in the bathroom using the fan switch. It ended up causing a fire and burned a hole right through the roof. State Farm encouraged me to claim more than was necessary (smoke damage for things that may have been OK), as they probably wouldn't cover it all. They did cover the entire claim, replacement cost for everything that was itemized.

Always had State Farm and probably always will. I have a great agent who provides excellent service and is always very helpful. I would highly recommend State Farm.

I've been with State Farm for nearly 20 years. I have filed two claims during that time. Both claims were for major roof damage. State Farm came to my house within one hour and in both cases the rep wrote a check for the damage on the spot. They are competitive on their premiums but their customer service is excellent.

I have had excellent service from State Farm many years, but never had any claim. However, no matter how good anything is, I never recommend anything to anyone unless they ask. Recommending anything is like an advertisement, and I totally despise their existence. What someone else wants or needs is none of my business.

It is up to us to contact agent to review coverage and see if we could reduce the premium. Cost increases each year with no real explanation of why.

I've used several insurance providers, presently I've used State Farm the past 4 years. Basically I'm satisfied with the coverage, however I spoke with a representative before filing my claims, from all indications my small claim would be covered, after filing the claim I learned that, that wasn't the case. I learned that I should have filed a Police report. It's just another reminder to; "ALWAYS READ THE fine PRINT.

I had the insurance for years, never filed a claim. The one time I tried to, I was denied, it was a small claim. They came up with every excuse in the world to deny my claim. I dropped them after that, and have never used them for any type of insurance again.

We have not had a claim in a very long time. When we had a fire, the claim was handled in a satisfactory manner and promptly. The only caveat was the company they recommended for remediation was not totally satisfactory and we did advise them of the problem which was appreciated.

I have been a State Farm customer for almost forty years, and it's the only insurance company I've ever needed. Their agents are helpful and courteous, their claim process is simple, and they have never questioned any claim I've submitted. I would recommend them to anybody looking for insurance of any kind - home, car, renters', or even long-term care.

I had a claim not 6 months after moving into my home. The service was excellent. My only complaint is that afterward, my deductible doubled. I had to find another carrier in order to keep my lower deductible.

Had two losses, one for frozen pipe damage, another for major theft while traveling. Both were settled expeditiously and completely. I've been a State Farm policyholder for decades, always satisfied with its coverages and services.

Homeowners insurance is a real unnecessary hassle to get through State Farm. Your agent is likely to forget to rewrite your policy if you move, and so you'll have no coverage until you realize it and tell them. This has happened to me and several others I know. If you need additional personal property coverage beyond their default, it's such a hassle to set it up that I'm amazed anyone ever does. I haven't yet because the instructions I received were so daunting. Oh, and they might not tell you that you need a separate earthquake policy, even if you live in California!

I have never made a claim for years, but I feel really good about being covered just in case I need to make a claim in the future. When I did make a claim in the 1980's everything was taken care of in a speedy manner with State Farm.

They're responsible, reliable, trustworthy, and most of all affordable. I will most definitely recommend this brand to any and everybody whenever possible without hesitation.

I have had State Farm homeowners insurance for about 50 years in 10 different locations in 3 states. During that time I have filed several claims and without exception the claims were satisfactorily settled in an expeditious manner. I would not hesitate to recommend State Farm for homeowners insurance.

My Father set up insurance for me when I bought my first car. The agent treated me so good that I had my homeowner insurance with him because they are so helpful and know so much about insurance. They never steer me wrong.

We have 6-yr old large mobile home purchased brand new. It is parked permanently on our own land. We had homeowner’s insurance through the mobile home mortgage company. Since we paid our mortgage off early, we switched our homeowner’s insurance. Switched to State Farm so we could bundle with our vehicles insurance. I think our experience is different than many. Some insurance companies (and mortgage co.'s) are prejudice against mobile homes. They are more apt to give better deals on a small, shack than a large, nice mobile home.

My two pear trees were hit by lightning last summer and State Farm sent someone out immediately to assess and help take care of the problem. They helped me find someone to cut down the remainder of the tree and haul it away as well as someone to help make repairs to my house and deck. Once the work was done a check was promptly sent to cover their share of the costs.

We have our vehicle and car insurance through them. We have had other things, insurances by them - boats, campers, four wheelers and dirt bikes. We have always been satisfied with them. When we call they always talk to us friendly and work with us.

We are very pleased with our State Farm agent Sean Whitehead of Leander Texas. He and all agents and employees in the office go out of their way to make our experience with handling our home owner's insurance in a timely and very understanding way. The office makes us, our family feel a connection/relationship with our State Farm office. We would highly recommend this office, the agent and all who work there.

My father got State Farm for years and they took good care of his needs for many years. So when he died few years ago they helped my family and I out we are need to do with his insurance. My family members and friends also have them because there's no reason to switch.

My brother's home was recently damaged by a tornado that struck his subdivision on Halloween morning in San Marcos, Texas. He had significant roof damage on both his home and garage. His front door was broken in half and broke open. His front sidewalk is cracked and because of the force of the tornado and the windows bulging in and out, the stone around the windows cracked. He had many trees down and we, his family did the clean up. Because it continued to storm that weekend, my niece's bedroom ceiling gave way bring the sheetrock and insulation down on top of her while she slept. An adjuster with State Farm out of Wimberley, Texas came out a few days later.

Customer service is awesome and they answered all my questions before starting the policy! I really appreciated them going out of their way to make my day a little easier! That's why I would recommend them to anyone and everyone!

When we reported a claim, the adjuster was out here the next day. Now, we were very pleased at how fast we got our check from them but the deductible was way too high. They don't pay off till the work is done and you send them the receipts.

We had an umbrella policy with State Farm. When our car was totaled by a driver who fell asleep at the wheel (no fault of ours), State Farm cancelled BOTH our homeowner's insurance AND our auto insurance.

Have never had a claim, so other than annual review I have not had a lot of interaction with them. Their reputation is excellent and I have never heard anything negative about the company or their service.

Very easy to work with, excellent service, very personal attention, would highly recommend. Took very great care in working with us. Excellent coverage at a very reasonable price. Great follow up.

I have had two claims with very little problem. The first was a hailstorm that hit the entire area. Almost everyone's roof had to be replaced. State Farm replaced it with no questions. The second was at a dog park when my dog ran into a lady, who broke her leg when falling. Again, State Farm handled the claim without any questions. My only issue was that they suggested that I go to their website to determine how to reduce my possibility of having to file a claim. Obviously, both of the incidents were out of my control.

I have just had this insurance for 6 months so I have not had any claims. The agent is very nice and helpful, has answered all questions I have asked.

I love State Farm. I've been with them for many years, would never think about changing to another company. I would highly recommend them to anyone, they are the very best.

I have a wonderful agent who stays on top of all the changes and lets us know about them. I have only filed one claim and received a prompt call from a adjuster and the work was done quickly and to my satisfaction. I also received a follow up call asking whether the workers were nice and trustworthy and if I would recommend them to other State Farm customers. I really liked that issue for I would not want someone working on my home that didn't do a good job for others. I do plan on staying with my company.

Never had a claim, but they seem okay to me. I live in Florida and at one time it was almost impossible to get new policies written because of all of the storms.

Good support and customer service. Always get a response back in a timely manner. Easy to deal with. Our agent is extreme efficient to work with. Have been with them for 15 years. Would recommend State Farm..

Very positive, they stay in communication and help me update my coverage based on current conditions. Help me save money on my policy. They notify me if any potential advantages in order to reduce costs.

State Farm responds promptly to claims and offers fast and reliable service. The agents and adjusters are friendly and helpful. It is easy to find a policy that meets my needs even as my life circumstances have changed.

Great customer service and easy to get a hold of. Rates are good and our service agent is always available to assist when we need help. Comes out to our house if we have questions and gets us information needed in a prompt manner.

I had an incident where a huge tree branch destroyed part of my fence because of a storm and they fixed it once I put in my claim. Prior to that, shingles were coming off my roof and they paid for that replacement without me having issues with claims.

Very satisfied with all the services they offer and haven't ever had the feeling of being upselled for anything I didn't need. They have been very prompt with any claims or questions I have had. My agent is very close by so it just makes everything so much easier not having to drive halfway across town to go see him. Very clean and organized office setting, prompt service when you go inside. It's just so nice to meet face to face and not over the phone for such meetings.

I have had State Farm homeowners insurance for 40 years and had one claim due to hail damage that they covered with professionalism and accuracy. They were prompt with helping me file a claim and help get the necessary repairs done to my house.

We've had the same homeowners insurance company for around 15 years. Never had a claim, rates seem to stay competitive. I'm glad we have it, however, I do wish insurance companies would simplify their contracts. This is why most people hate insurance. Having homeowners insurance hasn't been a hassle, and it's rather comforting to know your home is covered "just in case'.

We have never had to make a homeowner's claim but are please with our overall experience with State Farm over the past 10 years. Our agent, Al **, made it a point to introduce himself when he took over as our agent and about once a year, he meets with us to go over various products that he offers that he feels will benefit our changing family.

I have had nothing but excellent experience from State Farm. I have submitted one homeowners claim to State Farm and it was handled expeditiously. A agent was sent out to observe the damages (hailstorm damage) to my roof.

Customer Service is good most days, depends on if office personnel or after hours center. Changes are not always made promptly, and it took too long to get second half of money for house repair. Still waiting after months. We have annual account reviews.

Have had for 30 years, no problems with claims. Price is right. Agents are easy to work with. Highly recommend this company to all homeowners. Agents are ready to offer advice and to work out the best terms.

I haven't yet had any claims with this insurance company, but the customer service in signing up for coverage was awesome and easy. I know my agent is always there to answer questions or help me if needed. I also saved a lot of money each year by switching from my old insurance provider. I feel pretty confident that I am taken care of.

We have bundled homeowners, auto, earthquake and contents. We are happy with State Farm agent. She contacts us from time to time if there is any change of lifestyle such as change in driving more or less so that the rate may be adjusted. Also the change of value of the personal items, etc. She keeps us updated.

Thankfully, I've never had to file a claim, but the service State Farm has provided has been very helpful. They are quick to respond and get the job done correctly.

I have had this insurance for a very long time. We have had claims over a lot of years. A report was made and we received a check in about 2 week. I feel that the claim was done without any problem. I plan to keep this policy for a long time.

Very good, would tell my friends. Good experience. Good payment plan, no hassle. Friendly, easy to work with. Convenient location to get to. Takes care of everything my spouse and I need.

State Farm has been a great partner in having our home covered for all kinds of situations and disasters while keep the cost of the coverage at a very reasonable rate. They are EXCELLENT!

I have a roof leak but 1st. I'm told clean off the valleys. The leaves hold water. I did as told and also cut back the only tree around my roof. That was April 2015 and now Oct. 2015 it leaked again due to heavy rain and winds. I'm Getting the run around. I have had 2 roofers and both said I need a new roof hail damage and wind damage. Now they say the roof was put on wrong. I Don't know what to do. I'm on disability and can not afford to replace the roof myself. I feel I'm being discriminated against every time they come out and look then they turn around and say something different and I know I need a new roof because the shingles are missing up there. I have all pictures of the roof of even had him go up there and put tar up there to stop it miss that the other but it's still its not working.

I love my agent and have never had trouble with claims or anything. The cost is very affordable also. I would recommend to anyone who is looking for insurance.

State Farm has always worked on our behalf. Although we have not made any claims, I feel certain that our State Farm agent would be there to provide assistance no matter the claim.

Very fair rates, our agent is always looking for ways to help us save money. I hope if the time ever comes that I need to file a claim they live up to their motto.

I have been with State Farm since about 1970. I started out with auto insurance, then when I bought our first home I had both home and auto coverage. They have always been great with claims and service. I am now with my third agent and he is great. The first two retired.

I have an excellent homeowner insurance company which is the State Farm Insurance company. I have been with this company many years. It is a company that provided with the insurance that is pleasing with me. I have never had the opportunity to use my in all the years I have been with them. But I believe they will give me best assistant when the time comes to be used.

Homeowner policy covers for both theft, earthquake, fire and other disaster umbrella coverage. Also the policy limit is over 350k $ for total loss and replacement. I will be allow to consult with my agent before filing with adjustor.

I've used State Farm for my homeowners insurance for over 5 years and am satisfied with them. I have yet the need to make a claim but as far as the rate, I have been pleased.

I'd highly recommend State Farm insurance! They are very knowledgeable and helpful. Anytime I've a question they get back to me within a few hours. The prices are very reasonable!

We have had this company for several years. Whenever we have a claim, it is handled completely and reasonably quick. Keeping our deductibles low, raises our monthly payments, but we do not have to pay as much when we have a claim. In 30 years, we have only had 4 claims with State Farm.

Back in July 2004, our small home caught fire. They determined it started in basement, mostly smoke damage but still had to be boarded up. 2 days later, was 4th of July and home was vandalized and was reset on fire because of the prompt "we thought great service" action by FAKE FARM. Boy I remember telling ex-wife how great FAKE FARMS was treating us. The rented a fully furnished apartment for 6 months, we received voucher checks, also food/clothes vouchers. Those 6 months went by fast but the insurance detector started making false insinuations about who they were suspecting had set fire, asking me about my wife at time and did I think she was capable, also asking her same questions about me.

I'm happy, though it seems my homeowner's insurance goes up a little every year, but other companies charge more. My policy covers everything I need, and my local agents are wonderful.

State Farm is always very responsive to changes in our living situation, which require changes to our insurance. Claims administration has always been outstanding.

State Farm has always been really easy to work with. They give great discounts for those with multi policies and for students with good grades. We recently had to file a claim and they were very helpful throughout the entire process.

So far they have been great. I haven't had to file a claim yet. I just pay. The have good rate and friendly staff. It's easy to pay online or in the office. I like the rates they gave me and bundling them has made them a little lower. If I ever have an issue all I have to do is call. There are many offices close to me. Their website is very easy to use and is easy to access all of my info. If I need to make a simple change I can easily do it online.

We have had State Farm Homeowners since 2006 when we bought our home. Although we've never had to make a claim, the agent is always in contact with us "like a good neighbor". We came to this small city knowing no one and he was one of the first to reach out and welcome us. We ended up switching our auto insurance to State Farm and are now saving quite a bit of money each year.

I find that my local State Farm agent and his staff are friendly and efficient. At this time, thankfully, I have never had to file a claim so I don't know how to described that experience.

Our rates are in line with other companies, I have checked. We have had a wind damage claim that was handled quickly and professionally, and paid exactly as expected. Our agent is very likable except for pushing us to have higher coverages than I believe we need. Their offices are some distance from our home but we live kind of "in the middle of nowhere" so we have to expect that.

Have been with them for over forty years. Never have I experienced any problem with them in reference to claims, billing or customer service. I have used this company (State Farm) in several states for homeowners, car and life insurance and continue to do so.

We have been with State Farm for over 40 years. They have been there for us when we needed them the most. We have 3 claims against our Home Insurance over the years and had taken care of everything.

It's good we have never had any issues with their service. They are always very helpful and make sure they do what they can to get your issue fixed. Their claim process is quick and simple there is not a lot of runaround or hassle.

Have used State Farm for 20 years and never had a problem with them. They have good rates and they are helpful if I ever have a problem or question. I have house and auto insurance with State Farm.

I will be switching to GEICO as soon as I get around to it. I find that GEICO has better rates than anyone else. I love their customer service. My homeowner's insurance through State Farm does not cover the items I need covered.

Use to be fantastic. Then agent retired and someone new took over. Not the same. Old agent was very kind and considered of her customers. Don't really like State Farm any longer and would not recommend them. Some in office do not care about their customers and very unfriendly.