State Farm Homeowners Insurance Reviews

Title: Avoid State Farm – Terrible Service and Risk of Being Defrauded

I am currently having difficulty obtaining any information or updates from State Farm regarding my claim (State Farm Claim No: **). On 08/27/2024 lightning struck my home and damaged my roof, alarm system, sauna, and several appliances and devices. The same day, I made an insurance claim and received my claim number from State Farm. The claim has been transferred through 6 or 7 Adjusters and I'm not sure who the current Adjuster is.

I've had State Farm for auto for more than 40 years and home owners for more than 30. Several years ago we had hail damage...holes in our siding, all the screens torn, dents in our gutter helmets. State Farm said the roof was fine. Fast forward, shingles are blowing off during every strong wind. All roofing companies immediately "frowned" when I told them we had State Farm. We filed a claim. State Farm said the missing shingles could be replaced and there was no hail damage, recent or otherwise. The estimate was well below our deductible. We had to replace the roof completely at our own expense. The adjuster told us State Farm would no longer be in the business of replacing roofs and we should just plan for the expense in the future. By the way, even if State Farm doesn't pay out a time, it is still recorded as a claim.

I’ve had State Farm about 10 years now for home/auto insurance. There was a tornado that hit in July and it ripped parts of the roof, siding and there’s extensive water damage in the second floor of the house where water came pouring in. Every room has ceiling and wall damage as well as hallway in which the ceiling collapsed. There is insulation in the ceiling and it soaked up the leaking water and got so heavy the ceiling’s starting coming down. I have a $2500 deductible and all they want to do is patch it but both sides are damaged. They basically want to put a bandaid on it by replacing a few shingles. The roof is only 14 years old and isn’t even halfway at its life expectancy plus they no longer make those shingles. They missed half of the damage and all they’re giving me is $5400 which will probably pay for about half of the damage to the second floor.

State Farm auto and home insurance: Auto insurance since 1992; current cost=790/yr, Condo insurance since 2015; current cost= 546/yr, Apartment insurance for years prior to buying the condo. A lawyer told me State Farm is now one of the worst insurance companies. They have appeared in many news stories for dropping homeowner insurance policies using drones and absurd excuses. This makes me think my experience isn't uniquely bad.

Was informed by State Farm via US Mail that my policy would not be up for renewal in February 2025 unless I replaced my roof. They say pictures from Google Earth suggest that I am losing gravel on my shingles. This roof was replaced in 2016 and has absolutely no issues. After a wind mitigation report and a report from a licensed roofer (the one that installed the roof in 2016) saying I should have 5 years of life left, they still say replace it or lose coverage. We are leaving State Farm who we have had for home and auto for 30 years with only 1 claim paid during all that time. No one should have to install a new roof every 9 or 10 years to pacify an insurance company.

This should be a negative five-star review. I battled State Farm for two years over a bad hail storm back in 2022. Fifteen houses in my area got new roofs from the same storm, and I was denied for two years. I was told by the State Farm representative that my roof did not sustain any damage, but they would replace ten shingles and it would match fine. Now, I receive disapproving looks from neighbors over the "match" State Farm claimed it would be. I have pictures of the roof to show people that State Farm does not care about their "neighbors" as they claim. I have been with State Farm for years, and for them to treat customers like this is appalling and unacceptable.

Our home was directly hit by a tornado in February. It is now early July and we still do not have repairs to our home, on our 3rd adjuster (first one I asked to be removed from our claim because she lied two times that we know of), and trying to get ahold of them is impossible and when you do, they do not send the information agreed upon on the call. They have closed our claim after sending a check for less than a thousand dollars for whole home siding replacement saying we should patch it, this goes against Ohio code Rule 3901-1-54(I)(1)(b). The claim is not closed. I’m not even sure what the point of paying your insurance premium is or what’s more unfortunate between getting hit by a tornado or having State Farm as my insurance provider.

I had severe damage to my rental property from a bad storm, there was damage to both bathrooms ceilings, and damage to to my living room ceiling. The State Farm adjuster chose to repair the damage to just one bathroom, he stated he wasn't going to cover my 2nd bathroom because he said it was caused from wear and tear, I sent him numerous pictures showing there was stains from the rain storm but he still chose not to cover the 2nd bathroom. I don't understand how they pick and chose what they want to cover, I probably should have gave just 1 star but they did cover my living room and one of the bathrooms.

I was with Statefarm for over 50 years. I noted a water leak in my bathroom. I called my Statefarm Agent Steve ** in Miami and was told the leak was not covered under my homeowner's policy due to wear & tear.. They didn't even offer to send an adjuster to evaluate my claim...I don't Recommend State Farm Insurance.

Home Insurance provider, State Farm, has unlawfully withheld benefits and coverages owed for a policy maintained since 1996. After catching and calling out the Adjuster for saying I didn’t have coverage when I did, he engaged in an 'investigation' that was completely senseless and what he claimed needed to be determined was wholly impossible. He delayed the Claims processing for months, and in the meantime, since I RECORDED calls where he was making multiple false claims, he issued a letter saying he wouldn’t speak with me on the phone anymore (this is after weeks of him calling daily to harass me).

State Farm home insurance is the worst!! If you have it, change it!! DON'T GET IT!! They do not cover weather damage. There's been a lot of people that this same thing happened!! DON'T GET STATE FARM INSURANCE!!

Got a nonrenewable notification from State Farm, due to home insurance due to many claims. We got our roof replaced no issue one claim. After the install I notice a nail was sticking out at my living room ceiling due to the roofing nails. State farm claimed this is a second claim. My Garbage disposal broke and made some water damage. After going back and forth with the agent, I replace the disposal myself. I informed them to cancel the claim. However according to the letter, it is claim # 3. Two of the claims are denied and no monetary exchange or reimbursement for Claim #2 and #3 Happen. I did let them know I would take care of the issues myself and still all this got hold, against my policy.

To be honest, the State doesn't even deserve a rating of one. If you are looking for home insurance please stay away. Whenever you have an issue with your home, they try to undervalue or downgrade your problem and probably pay you 20% or consider your damages not bad enough to justify your claim. Their adjusters never answer their phones or return your calls. Please never use them.

Between my wife and I we have been customers of State Farm for over 25 years. Only ever had one minor car claim years ago! Recently, we had our roof inspected as it started to leak and had three contractors Tell me it has hail damage. Their inspector said nothing wrong with the roof. Didn’t even come in and find out where the leaks were. After a month and a half of no communication, no call backs. Never answer the phone…. Roof is still leaking. Over the years we have probably spent on average of $6-7000 a year and the one time we have a need for them! Nothing! Worst customer service I’ve ever experienced!

State Farm refuses to honor their roof replacement claims. We had 2 back to back wind storms resulting in damages all over the area. Obviously we experienced damage resulting in shingles being ripped off, along with gutters, and shutters. Their adjuster claimed only 4 shingles were missing and 40 needed replaced. I have no ridge caps left on my house, that wasn't included in their estimate along with piecing together the gutters that were damaged. Obviously the rest of the roof shingles are now weakened and will eventually blow off In the next storm. Very disgusted since I have been a loyal customer for 30 years and never had a home claim before. They also overvalued the house from the appraisement so that my deductible would be higher, which I didn't find out till I put in this claim. I don't have the funds to pay for a new roof or for silly patchwork, but if you're late on a payment they'll drop you in a heartbeat.

I am moving from my current insurance company due to cost. State Farm was recommended so I submitted all my documents to the Baxter MN office, and I was upfront and told them I had a claim in 2023 for minor water damage due to the historic, record breaking 88" of snow received. The person handling my quote, Brian, asked me more info on my house, how many bedrooms, etc. Mind you, he knew I had a claim on my house. After I wasted my time getting him this information, he tells me that their "underwriters" denied my application for home AND vehicle because of the $1,200 claim last year, that was from an act of God. So this company holds things against you that were out of your control. Stay away from this company.

The only thing I as a consumer can say is, beware! If you use the insurance that you pay for, they will drop you!. The branch in Cleveland Heights under Anita ** will drop your Home Insurance. Read the reviews everyone. You would think our Law Makers would protect us for companies like State Farm Home Insurance but they don’t. Four homes and two incidents totaling a whopping $4000.00 dollars within five years after paying for over 30 years of coverage. Will make it hard for you to get cover for any home insurance. What is happening to our country. How can we protect ourselves. This is madness!

I had to file a claim with State Farm on my homeowner policy. I honestly feel blessed because State Farm took such excellent care of us at our time of need. Our agent Steve ** and our adjuster Mark ** were honestly concerned about our well being and they made filing a claim so easy. We had a leak in our roof and in the coldest part of winter. When the snow began to melt we developed an ice dam. Water from the melting snow came into our home and caused such a mess and even the sheet rock on the wall of the master bedroom turned to mud!

I watch the commercials on Super Bowl. I watch the commercials during my programs. And I really did want to say that. This is a great company, but this has been one of the worst experiences dealing with an Insurance Company. I've ever had 5 months 5 months of waiting on a small check. No communication besides email, no callbacks from the claims office. This has been just terrible terrible customer service. Terrible people. A lot of lies. I wouldn't recommend this company to anybody.

Had hail damage to my roof had to have a roofing company install a tarp for a temp fix while, awaiting the insurance adjuster to come and inspect, in the meantime, I had three different roofing companies come and tell me that this roof needed to be replaced. State Farm sent the first one and they said it wasn’t damaged enough to justify complete roof replacement. I told him about the three roofing companies and ask them what their requirements/guidance was on complete roof replacement. They sent another inspector and he agreed. Then they sent a third inspector. I had to pay out-of-pocket to replace my roof at a cost of $19,000 so I canceled my homeowners and all three of my vehicles with them and went to USAA.

Worst company ever. They promise you one thing and they do another. Very unorganized in all aspects. They promise you a callback and after my repeated calls to actually talk to the agent with the answers to my concerns, nothing. I keep getting told that the Agent will call me back and after 1 week still nothing. Very poor customer service. I wouldn’t recommend them if they were the last Company on Earth. Stay Away!!!

We had a poor experience with State Farm Homeowner’s Insurance. We filed a claim regarding our toilet tank leaking water from the bottom left side of the toilet tank in our master bedroom upstairs. The toilet was repaired by the plumber. The leaked water caused from the toilet in the master bedroom caused damage to our laundry room ceiling downstairs causing multiple brown stains on the ceiling. We filed an insurance claim with State Farm and had an adjuster inspect the damage, and was told the damage was not covered due to mold build up on the bottom of the left side of the toilet tank and it is not covered. Very poor experience with State Farm!

My parents' house has been damaged for 9 months, and State Farm has done nothing but delay and deny them. State Farm sent out 5 different adjusters, all of which were from out of state and had no knowledge of construction cost in their area. They finally hired a construction company to compare bids with my parents' hired construction company. That company verbally told my parents and their public adjuster that their bid would come in the same as theirs and when State Farm released the bid amount it was substantially less. They have already hired a public adjuster and he doesn't think he can do anymore. Their next step is to hire an attorney. It's so sad. My parents are 73 and 81 and haven't been able to reside in their home for 9 months. Please don't give this terrible company any more business.

State Farm is horrible for home insurance. They dropped us after filing a claim for a leaky water pipe. We paid them over $11,000 in home insurance over the last 5 years. We filed a claim for a pipe that was leaking from our kitchen down to the basement. They paid us $1,120 to get it fixed and then dropped us right after. They say like a good neighbor State Farm is there, but that's not the case at all. All they care about is making money off you and then they drop you when you need help. That's not a good neighbor at all. I'm always telling people how horrible they are. My wife and I were so furious that they dropped us in an instant like that.

I secured homeowners insurance for a house I was purchasing. State Farm (Kim ** agency in Millsboro, DE) wrote the policy and I got my mortgage and went to closing thinking it went very smoothly. Two weeks after closing, the agent called to say that State Farm couldn't insure the house, that they had "made a mistake," and that I had ten days to get a new policy somewhere else. He added that my auto insurance would increase by $600/year because it was no longer bundled with homeowners. If State Farm could not insure my house, they should never have written the policy. To cancel it after closing and give me 10 days to find another alternative both for homeowners and auto insurance is unconscionable to me.

It is exactly 9 years today. 2 seniors and their service dog were homeless due to toxic molds that were left to a handyman to tear out & who dragged it through the house we were renting in a pricey home in So California. This was a dangerous situation. On our own we went to a local hotel (no frills, no room service..) and took monies out of our retirement fund to flee. State Farm was aware of the situation and did not assist in any way! They lied to the attorney we hired after we spent an additional $2,000 to test our furnishings from room to room. We were told and advised by doctors and mold experts to leave. Don’t take anything..Go and buy new tooth brushes, etc. again at our expense!

I had an initially very positive experience when making a claim for water damage. Representatives were prompt in response, helpful, empathic, and efficient with processing information. After I revisited a related additional cost reimbursement question a few months later for the same claim, I have been consistently ignored, after multiple attempts to get a response. It has been three weeks and counting.

This home has had insurance with State Farm for about 60 years and never a claim filed. They almost doubled the rate and I had to switch insurance companies. They sent me a letter 4 months later stating that I owed them $62.36 for not personally canceling this policy. Never will I do business with this company again.

I was so impressed with my State Farm agent who has insured my 2 autos (one an antique vehicle) for at least 20 years, I finally agreed to bundle home/auto and switched my homeowners policy from Country Financial (which kept pressuring me to bring my auto policies to them so they could bundle and offer a discount). What a mistake. Shortly after I made the switch, a hail storm hit my area in Illinois. I reached out to my State Farm agent who told me NOT to work with one of the many companies that were knocking on my door but to reach out to a respected local roofing company to see if there was damage. A local roofing company confirmed there was hail damage so my agent advised me to file a claim.

My homes took a bad hit with winter storms. The back of the house collapsed. State Farm was informed in February, March the adjuster came and informed me an engineer needed to come. July engineer report was done. Engineer found code violations from construction 40 years previous state farm denied the claim yet their underwriter looked at the place before I bought it and found no violations. I had 2 strokes. Put 192,000 for the house. Very poor company. They fired all adjusters in Minnesota. My adjuster told me I was owed for a new roof on the house with the clear ice damage and they didn't pay that either. They paid the engineer nicely though.

I would give a zero, Adjuster Eric ** did a somewhat inspection of my roof on 07/18/23 which I heard him tell my contractor that State Farm is not in favor of its customer when determining results of inspections. After two weeks, they claim a shingle is available to repair my roof when there are more than 15 shingles damaged from hail & roof needs to be replaced. They want to offer about $700 for repair & if not able to repair to send them proof so they can review but I have to pay $1500 deductible, my contractor has proven that roof is not repairable and needs to be replaced. When I asked Mr. ** about damage to my gutters also, he advised I would have to submit yet another claim for that which I would have to pay an additional deductible.

My house had a roof damage around 8/16/2023. Part of the ridge cap of roof was dislodged by high wind. A roofer came on 8/17/2023 and put a Tarp to prevent rainwater from entering. I submitted claim to State Farm on 8/17/2023. I then called State Farm on 8/18/2023 to get a schedule for an inspection. Nobody called back. I called again on 8/21/2023. I got hold of the assigned claim associate this time - who gave me an inspection date of 8/29/2023 (1 week later). Then this same associate called me back in a few minutes and said that my claim has been transferred to a second associate because his workload is too high! Then this second associate gave me an inspection date of 09/05/2023 (2 weeks down the line)!!

Mistakes different amounts every time we pay for the same exact thing. Rude customer service sucks. They can't even explain the charges to us, somebody needs to reevaluate Wil Rose office Decatur Al.

An old tree fell and damaged a 4 car garage of 3 family dwelling. The adjusters were 'busy' and it took them a month to finally set a date to arrive and make the assessment for the adjustment. Waited and waited. Nobody showed up. Ruined the day and for nothing. A call to State Farm was a joke. The person on the other end was surprised no one showed up but proved no information on how to contact the idiot that was supposed to show up but did not. The next day the idiot called and said he could schedule an appointment in about a month. **? He had the gall to not show up and then could only schedule a month later. So long State Farm. Your business practices suck and it is time to find a better insurance company.

Had a significant storm that was not yet documented by FEMA, but certainly documented by my security cameras inside and out. Significant roof damage to main house, trees snapped limbs and fell on my fence, garage door and north vinyl siding took the brunt of baseball sized hail that annihilated my home, broke two windows on the north side. Filed a claim. It took them 2 months to come out. I then get a letter that because the storm wasn't documented by FEMA, and I'm being dropped because I attempted to file a claim. I am stunned to say the least. Been a customer for 25 years, my business, my daughters and their homes, etc. Poor to say the least. To boot, the value to my home has been underinsured by $100,000. Beware. Calling my lawyer!

I have been a Customer of State Farm over 20 plus years. In all those years when I call my local agent for an issue they tell me whatever it is it isn't covered. I had a tree fall on my house. I needed help getting the tree removed and they told me they wouldn't cover if no obvious damage to the house. Except that the tree fell against my chimney in part and the branches ruined my gutters. I had a water main leak under my slab. They told me it wouldn't be covered as it was a maintenance item even though it was 6 ft below my concrete slab in a room in my home. Now it is covered under a rider for a separate fee.

State Farm is practicing bad faith by refusing to pay water damages claims. Be aware if you have state farm homeowner insurance you will be shocked when you file a claim and will have to pay yourself to get damages fixed. They are refusing to cover my balcony due to storm and they saying wear and tear nonsense. State farm adjuster are contractors and the more they denied claims the more commissions they make. Been with state farm for over 20 years and this the first homeowner claim I reported not only they refusing to cover damages they told me one more claim they will not renew my policy. Contacted CA Department of Insurance to report state farm.

I received a call today from a representative in my agent's office inquiring if I received a letter that was sent back in April. I had not received a letter so the agent proceeded to advise that our Homeowners Insurance was not being renewed due to a claim that was filed a month after the policy took effect. This claim was a mysterious disappearance claim on my wedding bands as they had been lost for two weeks and I had looked everywhere. I was under the impression that lost jewelry was covered and due to the sentimental value of these, I submitted a claim after two weeks of the rings being missing. I was called by a claims processor advising me that unless they were stolen and I filed a police report, missing items were not covered. I advised that I was not confident they were stolen and opted to drop the claim.

Filed a claim with homeowners after a storm came through a few weeks ago. State Farm hired their own contractor to come inspect our roof for damage. The contractor inspected and found hail damage. They then recommended a new roof. Now, State Farm wants a second opinion because they don’t trust their own recommended contractors findings. This further delays my repairs and offends me after being a twenty year customer.

Been with State Farm for more years than I can count. Never have claims & premiums continue to go up; nature of the beast I guess. I filed a claim for a roof replacement as 10 different roofing companies confirmed I needed. (Parts of the roof in the front yard was a good and clear indication). Upon filing the claim State Farm threw $2K at it (after 2 months of working with them) and said it was "repairable". It's NOT repairable and I was very disappointed with their return. No roofers want to deal with it, because they won't take on the liability to guarantee the roof's integrity... They don't pay their claims.

I found evidence of water leak to a bathroom ceiling and the wall on 8/18/2022. The bathroom internal water leak claim total was $7,627.11 and my deductible was $4,768, thus remaining amount of $2,859.11 was denied as I supposedly hired a contractor that charged too much (I hired a reputable contractor not one with bad reviews). Supposedly, the repairs that were done were 'out of scope' of my policy (Florida State CFO site states Insurance companies should make restitution for these types of repairs).

I have been with State Farm for 20 years and never had a claim. I had wind damage on my roof and State Farm is not taking care of me. My neighbor had less damage than my roof and his insurance company paid for a new roof. Every roofer that came by to give me an estimate told me the best thing I could do is to change insurance companies because State Farm is the worst insurance company in the business to file a claim with. Check with Farm Bureau or Erie I was told because they take care of their clients unlike State Fsrm!!

State Farm is not a good neighbor. They are absolutely the worst! After a recent hail storm that affected a 1 to 2 block radius around my house my home was devastated. I have asphalt coming off my roof when it rains, my plant collection was shredded, and my house looks like it's been hit by bullets. State Farm denied my claim. To add insult to injury more than half (22 so far) of the surrounding homes-not covered by State Farm are currently in the process of having their roofs replaced and homes painted. Terrible company.

I filed a theft,/vandalism claim with State Farm in July of 2022. My first claim, after paying for coverage for four and a half yrs. They denied it, because they say that it's a legal issue. Of course it is, that's why I filed a police report. I discovered that they have a problem paying out legitimate claims. Even some Florida hurricane victims, have tarps and plastic taped to their roofs, because this company won't pay their claims. Don't deal with these people. Check out the I Hate State Farm page on Facebook. People nationwide, are getting ripped off from these people.

My 90 yo mom who lives in a mobile home on our property had a tree fall through her roof on 7-11-2022. State Farm Claim # **. They sent out an adjuster a week later and he estimated the total damages of $8,100. We live in a very rural area and getting someone out for this type of damage to an old trailer with a metal roof has proven very difficult. But we got one person to give us a written estimate that was $17,500. I got one other verbal estimate for about the same thing. I met with 2 others that would not even give an estimate. One contractor laughed at me when I told him what State Farm estimated.

I have been with State Farm for nearly thirty years now and have nothing but good transactions until today after I filed a claim for my home with water damage and was told that it was not covered by the homeowners insurance, therefore and I am sure all insurances are the same but at the end of the year I will be shopping and replacing all my policies that I currently have with State Farm, I could see if I filed claims every time I turned around. However I do try and refrain from being frivolous with submitting claims just because.

I have been a loyal State Farm customer for more than twenty years with replacement cost insurance on my house. A storm ripped several shingles off multiple slopes of my roof in December. Seven months later, State Farm still has not approved replacing my roof. Customer service started well. State Farm sent a vendor to tarp the roof within a few hours. Two weeks later, a field adjuster assessed the damage and shipped one of my shingles to a lab for analysis. A few days later, I received approval to replace only a fraction of my roof and with a different shingle.

We have had home & auto with State Farm for over 20 years. We had a horrible experience Memorial weekend. Downstairs bathroom sink pipe broke. Water flooded the studio area bathroom and garage. I called that was a nightmare cause people do not come out anymore and they wanted me to file online. I wanted to talk to someone. I had to go and get my own extraction company on a holiday weekend and pay them. I went and got pricing for all the ruined items. Now since they do not trust my numbers they said someone would come out. Well two weeks no one yet. Now she stated they are not coming? WTH. STEER CLEAR. There are lots of other companies. We will we shopping. I WILL ALSO FILE WITH BBB AND ATTORNEY GENERAL.

I have held an auto & homeowner policy with agent Hamid at the State Farm office in Clayton, CA and have always had a positive experience. They answer their phones(!), are competent, and reliable to follow through with my concerns. I have been very happy with this insurance company and plan to stay with them in the years to come.

I recently switched to State Farm from USSA approximately 6-8 months ago and it was the biggest mistake. I had an upstairs bathroom leak which flooded my kids bathroom, hallway and downstairs laundry room right before Christmas. Claim still has not been resolved, the internal and field adjusters for State Farm are rude and inexperienced and I am beginning to think this is by design. I cannot get any answers on a small 13k claim or updates. I have experienced lack of communication, unreasonable delays, failure to investigate, underpaying claims etc. Needless to say, my three kids are still sharing our bathroom almost 12 weeks later with no resolve. Stay away from State Farm...

Tree hit the house on September 1. Finally deposited payment on Christmas Eve. Part of my problem was an inexperienced contractor. State Farm always stuck me in the middle trying to explain what they needed to a contractor that just didn't seem to understand. In my opinion, once I found a contractor, the insurance company should have taken the reins and negotiated with the contractor directly. Clearly that's not how they work. This way of doing business put me in the position of negotiating between the two. What it did was to shift costs to me whenever there was any disagreement.

They are doing everything possible to not pay me for wind damage to my roof, including leaving out materials and costs in the estimate for what was damaged. Anything that was covered last time this happened that they are able to get away without paying they are. 2 years ago they were great, today they are rip off artists who have a team of people working hard to cheat you out of every $50 they can.

Dear State Farm Executive Management,

I am having a very bad experience with State Farm after filing a claim for wind damage to my roof shingles. My claim was denied on a 27 year old roof after wind has blown off several shingles. I had my contractor take shingle samples and verified there is no match for these shingles after 27 years yet Statefarm wants the roof repaired. The repair that statefarm has quoted wasn’t more than my deductible so Statefarm wouldn’t be on the hook for any costs. Now, Statefarm wants to take their own shingle sample to test for a match delaying this claim yet again. Winter will be here soon so Statefarm needs to do what they’re legally obligated to do because I’m not going away.

Had been with State Farm Homeowner Insurance for more than 10 years. They rejected a claim for roof damage for the reason of not filed in time. However; an earlier claim for the roof damage was rejected too. It gave the impression that they will find all reasons to reject your claim. The similar damage to the next-door neighbor was covered by their insurance company.

I am giving 1 star because there is no 0 star option. We have had State Farm homeowners insurance for 30 years. In June of 2017 we moved to rural Livingston County Michigan. We only have 1 "close" neighbor, whose house is less than 200 feet from ours, & we both have State Farm for homeowners insurance. After a storm containing 1 1/2" to 2" hail came over our houses on June 12th, 2021 our neighbor had a roofing contractor inspect their roof. I had them also check ours. They informed us that we both had severe hail damage, so we filed claims.

Please read always the lowest stars reviews before sign for your new or next insurance company. State Farm, NEVER more.

I gave a rating of 4 due to the original quote changed on me. I need to look again for a better rate. The original quote was $228.04 per month, then it changed to $324.33. I hope the monthly fee will be $228.04 as quoted to me. Thanks!!!

Love the bundle options to help save. Wish the roadside service was quicker. Competitive rates around. Have been with them for 4 years. Downside the rates change by a few dollars every month. Wish it was consistent but it’s only a few dollars and goes up and down. Evens out in the end I believe.

I think that the auto policy price is outrageous without insuring a vehicle for the discount. I don't think the prices are that great with a discount, BUT I have had to make a claim with my homeowner policy and they were very quick, efficient, and effective. They have an online portal to view claims. I was able to get the money owed to me from my policy within 2 weeks.

I've only had to use my insurance once, and, with one exception, they covered all the damage, reimbursing quickly, except for a small section of fence that the representative refused to pay for, insisting it was a wire fence, and not a wooden one, which made no sense as almost 600 feet of the same fence was wooden. Again, that was the exception.

I have had this policy since 2015. I did have State Farm Homeowners Insurance and Automotive Insurance from 1985- 2005. I did have a claim on homeowners policy for some stolen jewelry, the claim was handled in an efficient and timely manner. I did have an issue in 2019 where they were going to not renew my policy because they said that my house was not being lived in, which was false, I could not get an answer as to where they got such information, I talked with my agent and explained that for a couple of months I did have to reside at my Mom's house due to an attack on me that caused some medical issues and doctor said that I could not stay by myself but that someone was at the house a few hours everyday, electric and water were on and neighbor's also checked on my house.

We have been loyal State Farm customers for 30 years and thought loyalty actually mattered to State Farm. We got a rude awakening after a pipe broke at our lake townhome and caused water damage to our neighbors unit also. The pipe break was no fault of ours or the neighbors. After 3 personal vehicle premiums and 2 current home premiums, State Farm decides to deny the $12,000 claim for our neighbors damage. We have a $5000 deductible so we are getting a check for $407. Thank goodness this did not happen at our primary home, I have ZERO faith in State Farm Insurance anymore! I am going to be canceling every policy we have with them and go with a company that actually cares about their customers!!

I filed a claim of loss for damages to my roof, living room ceiling, and kitchen ceiling with State Farm on July 02, 2019. I received an estimate from StateFarm with an estimate of $5,669.17. And, with my deductible of $1,068, this provides a total of $6,737.17 to replace and repair all of the damages. I received three (3) estimates for the roof and interior in the year 2019. For the roof alone, Bell Roofing was $5,420 and Lowe's was $6,325.43. For the living room and kitchen, the estimate was $2,875. All estimates are attached. So, the lowest I could have all damages replaced and repaired was $8,295. This is $1,557.83 over the amount that StateFarm is estimating. And, this is before the implications of the pandemic.

State Farm is such a bad insurance! Once you need to use it, they will settle the claim then cancel your insurance and there is nothing you can do discuss it. We had suitcases stolen full of Christmas gifts and personal clothes, we settled the claim and we received a letter saying that they were canceling our contract. A joke!!!

We had a house fire, State Farm Insurance recommended a contractor. They walked off the job leaving it unfinished with multiple repairs needed done. State farm refuses to help, refuses to fix house. Did I mention the contractor they recommended put a lien on my house and is suing for final payment.

We have had StateFarm homeowners insurance for our house for the past 11 years! We own our home and thought we were covered in case of a disaster. Well we were wrong! We experienced a water disaster in our kitchen which was happening behind the wall until it came through and we were able to see it. We contacted them immediately to file a claim. They put us in a hotel because we cannot live in the home due to mold exposure and health concerns. We were also kicked out of that same hotel the very next day when they decided that they would not cover our claim because it was a “slow leak”. Does not matter that we had NO idea about it. They denied our claim! Leaving us with several 50+ thousand dollars of repairs for our home and no lodging so we have to live in my car! I am appalled at how they are treating us like dirt! Do not go with them just because of the big name! This does not mean that they will be better! They are inhumane!!!

State Farm is a very good home insurance. Rental home insurance too. They are very into making sure that you are well taken care of as far as coverage on any situation and they are there any hours of the day and night.

If I was able to rate State Farm lower than 1, I would. We had both a Homeowner's policy and a Landlord's policy with State Farm for more than 25 years with no claims. Then in February 2018, our pipes froze and burst in our home and for the first time we had to file a claim. We needed to get the damage repaired before we could continue to reside in our home because of the severity and number of breaks. So after notifying the State Farm Claims Department of our loss, we let them know that we needed to utilize the Additional Living Expenses (ALE) part of our policy so we could get temporary lodging. We were told that they would get back to us. And for every day for over a month, we were jerked around about getting money to get temporary housing.

A pack of crooks. I told them exactly what I have here, a small farm, and the agent sold me insurance including a separate liability policy for an extra $100 a year. The agent even inspected the premises in person. I learned 3 years later that State Farm does not insure farms of any type or size and the insurance that I paid 3 years of premiums on was never valid. The agent knew this very well, but in that 3 years he constantly talked me into increasing the insurance. If I had ever had a claim the company would have refused to cover it and I would have had to get a lawyer to sue them. This is insurance fraud and both the company and the agent profited from it and did not give me any refund when I found out about it and complained. Oh no -- they just immediately sent me a letter cancelling the policy without doing the slightest to help me transfer to a company that COULD insure farms. I would never trust State Farm.

We had extreme water damage to our driveway and some home damage from the same storm system which produces the Tennessee tornados in April of 2000. We were quickly informed that none of our driveway would be covered. We are 38 year policy holders with this company. We have never been late on a payment and we were treated as if we were wasting their time. With roof and fence damage, we received about $1400.00 even though we actually have a lot of extra coverage.

State Farm has definitely met our expectations with home insurance. Our most recent experience was needing a new lining to our chimney. We didn’t expect any compensation for it but eighty percent was covered. When our basement flooded, State Farm came through for us. When our sunroom needed extensive repairs, State Farm paid for half of the repairs and labor. I recommend this company to any homeowner.

It's been a few years since a tree fell into our house, and at the time I had heard a lot of negative things about State Farm. However, while it took the adjuster a couple weeks to get to us, he was quick, thorough, and honest about what to expect. We received our adjustment reasonably quickly and without further problems. They were there for us when we needed them!

Been a customer of State Farm for over 20 years with Home & Auto. 1st you get multiple discounts the more items you insure with them, 2nd I have always been treated well especially during the stressful time of filing a claim for accidents or home incidents. State Farm is a good company.

We've had our homeowners insurance with State Farm for almost 40 years, three agents, and two different houses. We've had serious (over $30,000) claims with both houses. All claims were handled fairly and expeditiously. Our rates were never raised as result.

At 4:30ish on 11/14/2020 I called State Farm to discuss my policy and I was transferred to talk to guy who presented himself as James. He wouldn't stop interrupting me and was raising his voice at me. His exact words were "..listen..listen..LISTEN, IF YOU JUST LISTEN TO ME I can explain you..." Really? That is customer service???? I am a business owner, and I have never treated any of my clients with such disrespect. I stopped him and asked, still very calm, to transfer me to a supervisor and he refused, I asked him a second time and he refused again but said he will transfer me to another CS rep.

My insurance agent with State Farm was Trever **. He multiple times mixed up my personal data with other customers. When I requested some info, he sent me personal data of other clients. When my insurance was cancelled, he continued to charge me. For now, he denies to respond to my emails. I can't understand the reason for such reckless and disrespect. How can they do business in this way.

Our HOA is insured policy **, State Farm agent is Mike Konjoyan of Los Osos, CA. He has failed to provide the policy and its coverages for our HOA as a owner and member. I find his deceitfulness to be outrageous and criminal. I suspect he is padding his pockets and committing fraud, and stealing funds from, failing to service the people and lying about it as well, I have now no doubt he is a liar and thief. State Farm has said for days they will look into it? Yet still nothing and no policy.

I have been a State Farm customer for over 20 years & have always been proud to share that with people. The girls in my local office are friendly, knowledgeable, & helpful. I’d hear people complain about their insurance company high premiums, the lack of support, the denial of claims, & think how blessed I was to be a State Farm customer. I had always had good experiences with State Farm & felt I could depend on the services I purchased, that is until the last four years. In 2015 I had my roof redone. Not due to any damage, but because it was that time. My home was built in 1987 & needed an upgrade. The contractor was great. They were reasonably priced of all the quotes I had gotten, efficient, & thorough.

We have been with State Farm for more than 20 years. We have filed 3 claims in those years on our homes. The coverage was good and was not held up by red tape. The price for our coverage is a little high, but I guess it’s the price we pay for the coverage we get. Overall, we are pleased.

I have been with State Farm for many years. I appreciate their assistance when I am in need. I not only have homeowners insurance but auto and life. Great company to work with. Although I don't have many claims, the few I had were very easy to manage.

Wow???? Where do I start? It was an disaster from the start. My hot water heater in my attic burst flooding my home causing water, painting, insulation, ceiling and carpet damage. So my water and gas had to be turned off. It took 4 days to assess the damage. Just to mention we been insured w/ State Farm for approximately 12 yrs w/o ever filing a insurance claim. The kids and I were displaced for over 2 wks. It was a very Traumatic experience for my kids. The lack of understanding or proper communication on the adjuster part. He would set up a appt w/ date and time but he would not show or was late. Not having my estimate quote ready. Well they did not want to pay for hardly anything. My hallway carpet got damage but that carpet is connected to three other rooms. So what I suppose to cut the hallway carpet.

State Farm has my Condo Unit owner's policy. Pretty much most of my insurance is with State Farm. That's how much I believe in them. Plus it's cheaper to do it that way. I know that if something were to happen to my condo that State Farm would take care of it.

So far so good. No issues as of yet. I have only been with them about 2 years. I have not had to file a claim so I don’t know how their claim process actually works. But as far as customer service they are polite and friendly.

We have bundled this company to include vehicles and a camper. So far so good. They are always willing to sit down with us to reevaluate our policy for possible new discounts especially for new drivers who are doing well academically. They have also done an outstanding job helping us through some accidents without any hassles.

I have been with State Farm for many years. Their service is prompt and fair. My State Farm agent is local too. Service is extraordinary and they are always available to answer any question you may have. I highly recommend them!

They insure my rental properties also, have had only 1 claim in 25 years and it was handled promptly and efficiently. The cost along with discounts is very competitive, additionally it's nice to talk to local folks.

Got more coverage for less money. They were not pushy and gave us what we wanted. We added additional coverage on our out buildings and the cost was still less than what we were paying overall. We have full coverage with cost replacement, so I feel this insurance is more valuable.

I purchased a 24 year old house 3 1/2 years ago, I’ve had to put in 1 claim for my roof and I was left with a $8k bill to do a patch job and they reimbursed me $66.00 for my electricity while my roof was being repaired. Why do we really need insurance.

My area had a very bad hail storm. Baseball to golfball size hail. We made a claim, because 3 windows were cracked, my siding had holes on the backside of my house, and roof damage. The first mistake, they wanted us to go outside and take pictures of the damage to send to them. First of all, that's their job, not mine. After they realized we had over $15,000 in damage, we get a letter in the mail and they told us they were dropping us. We had auto, home, and life insurance with them. Trust me, they do not have our business anymore. If they are going to drop us to do what we pay insurance for, then they lost customers. They're rates have also gone up every year. Be cautious if you choose State Farm, they will drop you in a heartbeat if you put a claim through.

I was with the same State Farm agent since 1975. I never had a car claim, and only one house claim, which was less than $2,000. We were planning to purchase a home across town, and notified State Farm right away, so the new home would be insured the day we closed on it. Once we moved in, we were fixing up the old house to sell, so we were at our previous home 6-7 days a week. Four months passed and we got a letter from State Farm notifying us they were cancelling the homeowner's policy on the old house because it was vacant. They had known for several months prior what our plans were, and never once said it was a problem. We had less than 3 weeks to find another policy, all while we were trying to ready the house for market. Talk about a stressful nightmare.

A major storm knocked out the electric in our neighborhood for several hours. SFIC refused to give us an monetary compensation claiming it was an act of God. However, our next door neighbor who also has SFIC, got enough money to redo her entire basement.

They made sure for me that since I live so close to a brand new fire station and police station, that I was eligible for a discount. Also, when I let them know I had a fire system in my house, they let me know I was eligible for a discount. They asked me if I had a home security system and make sure every year, with a reminder, to send them proof so that I can keep getting my discount. My agent calls me every year just to see how I’m doing if I have any questions. Whenever I have had a question, he is quick with an answer when I email him.

We have been with State Farm for almost 10 years. We bought insurance for cars, houses and life insurances. We thought it was a good and fair company and trustworthy until something happen to our house and it is the only time we need State Farm insurance for it, and that is the only reason that we bought the insurance for!

Like a bad neighbor State Farm was not there. State Farm did not cover a single cent with our slab leak we had in our house. I knew something was wrong when each plumber that came in looked appalled and knew that State Farm was horrible and would not cover anything. Even when slab leaks are in their contract that they cover. We ultimately had to take out a loan to cover the plumbing and restoration cost. This happened in the beginning of the Corona Virus so they never came into the home to inspect and just assumed it was a slab leak. My house is multi generational with essential workers and elderly people living here. We were without hot water for over a week waiting for our denial from State Farm. Glad that I have only a month left with this company what a waste of money.

Like a good neighbor my **. I have been paying into State Farm Homeowners Insurance for 20 years. I also pay for floaters and earthquake add ons. I have never filed a claim. A few weeks I noticed a leak from the attic. Immediately I called a HVAC company. They came out that day and flushed the drain from the AC upstairs unit. The asked me to call them back if the leak continued. I called them the next day (which was Saturday). They came back on Monday and added a new pan that fixed the leak.

I live in Texas and my home has been hit by hail numerous times in the past 6 years. The turbine on my roof has large dents. There are almost no granules left and the roof is now just 10 years old so I started filing claims when it was 4 years old. People walking by my house point out the damage. Other homes in my area have been covered by their insurance companies. The Statefarm adjusters (4 separate trips) can’t even look me in the eye as they inform me I have no hail damage. I have tried switching insurance companies and no one will cover my house unless I replace the roof first due to hail damage. Avoid Statefarm.

This company promises to help families when their home is damaged. They have adjusters who lie. We have pictures and numerous professionals who back our claim. Get insurance through a different company!

I would give this company 0 stars if I could. Terrible insurance company, DO NOT USE. These people are liars and crooks. We have extensive water damage to our house. It's definitely something that falls under what insurance should cover. The adjuster that they sent out was a complete jerk from the get go. Didn't want to listen to anything we had to say. Acted like he knew more than the contractors. We had a bunch of standing water in our attic which seeped down into our drywall causing damage to our insulation, windows, siding, etc. He saw with his own eyes how much water was up in the attic. There are no pipes or anything in our attic. This water came from the roof or some other defect in the house. We had several contractors and experts come out and inspect the damage. Every single one of these companies that we had out said that there was a lot that needed fixed and replaced. The house is not even livable right now.

I have been waiting to write this review as our home that was insured by State Farm has been sold. I waited because if I were to write it while they were still insuring my house, I am positive they would have retaliated by cancelling the policy while the house was on the market, causing the house to not be able to be sold. My husband had been a state farm customer all of his life, he's 51 now. We bought the house I am referring to in 1997. State farm was the insurance carrier for 23 years.

I'm a 100% disabled Veteran & without my consent, State Farm cancelled my home insurance from a voicemail???? I had everything included in my mortgage. I tried calling & had to speak repeatedly to mindless, uneducated children who cared more about playing games on the company's computers than actually doing anything. AVOID state farm AT ALL COSTS... READ ALL OF THE HORRIBLE REVIEWS OF THESE IDIOTS. WARNING to any neighbors, I just might leave a simple voicemail & your insurance will be cancelled by some dumb ** who can't even tie a shoelace. ** YOU STATE FARM????

My home was insured with State Farm Insurance. We had storm/tornado/hail damage to our property in Texas. We filed claim within 3 days of damage. The adjuster assigned to us never showed up until 2 months later. State Farm refused to pay our claims. State Farm Insurance is happy to collect the premium that you pay. The Company will continue to be a good company until you make a claim. If you make any claim no matter how small, State Farm will either cancel your policy or totally reject your claim and will be willing to fight you in court. Beware; avoid this company or you will regret having anything to do with it.

I have been with SF for many years with no claims. I have high deductibles to keep price in check. This year I had two claims. One was a tornado that blew some shingles off my roof, the inspector came out and dismissed it, and there was no repairs needed. The second claim was after a hurricane in that case many shingles were blown loose and on to the ground, along with a scratch on my truck from the debris. The inspector indicated about one third of the roof was impacted, and his professional opinion was repair the roof. Now this is no shack and the existing roof is 10 years old, on which I pay for full replacement in my policy with a 5,000 dollar deductible.

Insured with State Farm homeowners insurance since 1978... that’s 41 years. This year we had 2 claims related to a micro-burst causing damage to gutters and some water damage... total reimbursement $4,025. This was the only claim in 41 years. Just opened a cancellation notice because the policy “is becoming unprofitable.” How is a payout of 4 thousand after the thousands we have paid out over 41 years plus the interest they made on that money “unprofitable?" Pass on their offer for any insurance, certainly no loyalty there.

I cannot warn you enough! Like a good neighbor State Farm will not be there. Do not believe their commercials. I, like most other people have always considered State Farm to be a top rated insurance company until I had a house claim a month ago for a leak in my bathroom. From the second I called my agent he begun to tell me how Tough it was to get a claim for a leak covered. He even told me that 1 of his family members left them due to a denied claim. So I begun to ask him, "What do you mean? Why would a leak not be covered?" And all he could reply was, "I don't really know if it will or not," and boy was he right!

Our recently purchased condo was flooded due to our upstairs neighbor's water heater bursting. It was a headache, but we called our agent who guided us on the process of calling a mitigation company. It took some time for our policy to be finalized given we had just closed on the property, but once it was, State Farm sent out an appraiser to inspect the damage.

My 6800 sq. ft home experienced severe electrical damage by apparent surge or lightning. I filed on November 18th and over 3 weeks went by before a returned call (after chasing them) and then a nightmare ever since. My son and I are left without any heat meanwhile and hot water no hot water in the kitchen or my son's room and guest rooms. The electrician I hired referred from my SF agent says the home is dangerous and we should not be here. The home to repair will cost in the six figures most likely and I've been told that this is why it prolongs approval. It's a shame to be treated so by this company when I have never once had an homeowner claim and when you need them they do not respond for weeks and then torture their customers over a claim. I am so upset and sorry I trusted them.

I had a house fire 6/22/19, my family and I have been displaced and I have had to make several calls for the resolution to my claim. I have escalated from my claims rep Karen to her manager Cindy **, to her manager Adrian ** & Jeff ** and no one has returned my calls, Karen has advised this has never taken as long. Prior to November I was advised everyone was on vacation and now in December I was advised it's been approved. It's waiting for payment. That has been over 3 weeks. I have been a file on someone's desk for the last 6 going on 7 months, this is how State Farm treat their people that has never submitted a claim.

Been with State Farm for years and never submitted a homeowners claim. Just had a pipe back up and leak a week before Thanksgiving. Didn't know we had a problem until we had a problem. Water came up through our kitchen floor. Got a plumber out who identified and fixed the issue. Got a restoration company out to dry out the floor that they had to tear out. They also had to remove half the ceiling in the bathroom below to dry out from below. State Farm denied our claim within hours of sending their evil soulless monster of an adjuster out. Basically it's our fault because it was probably leaking for a while. The adjuster wasn't even the least bit apologetic when telling us we were denied and we're completely responsible for this 3 weeks before Christmas. Nice to know State Farm cares about its customers. I guess my kids don't deserve to live in a house with intact ceilings. We are looking for a new insurance company now. Merry Christmas to us.

AGE AND DETERIORATION clause let State Farm get out of any and all claims on my house for hail and wind damage from June 2019. This is a total joke as 99% of all neighbors without State Farm were approved. Move on from State Farm Insurance as fast as you can. Consumer reports rates insurance companies and State Farm has fallen way down the list. It should be a wake up call to all State Farm policy holders.

My wife signed on for HSB Hartford steam boiler home system protection through our State farm agent. Central ac/heat died after 12 yrs. Company that replaced it stated on their (HSB) claim it stopped working because fan and unit was not repairable due to age. Had to be replaced. At first HSB said minus your deductible your covered. Then about two weeks later we are told not covered, they do not cover failure due to deterioration and rust.

Purchased Old home, had inspections to assess needed repairs. Before moving in the first loss occurred from burst pipe. Flooding on 2 floors, SF response was less than actual value of loss. This first claim was not challenged and accepted the appraiser's estimates, which as it turn out were far below market costs to repair. Records of claim followed to the next claim 3 years later from a different pipe that burst causing basement flooding. The next appraiser was very inexperienced, I needed to educate him on his own policy sections. SF waited almost a full year before denying the claim 363 days after the 2nd claim. I now join the many that need to sue SF to validate poor service and display bad faith interactions.

We had a tree smash our garage to the ground. In short local contractors quoted 48,000 to replace it and we may get 10,000 from State Farm! Read your 'coverage' very carefully. These people are sharks. So far we are finding out that it is not really insurance for anything close to the value of the structures you actually own. We have only owned the house a year and we had provided current information - based on the cost of the house - but they come back claiming everything is old and depreciated etc.. Bottom line is you get what you pay for and in their case - that is not much. They should spend less on 'feel good' ads and more on coverage. I hope this helps somebody.

We have had State Farm for over 25 years even before my hubby and I were married. We were in the middle of building our home, items were stolen, we called to enquire the deductible only not to file a claim. That was a hit. 0 pay. It went against the builder as he didn't secure home. Then prior to putting in our driveway, the builders informed us to bring all appliances in, and lighting and fixtures. As soon as driveway was done, most of the appliances were stolen. State farm only gave us $15k out of $60k because if you put house upside down, these appliances would not fall. These appliances were not installed yet. We had pics from a few days before in boxes. So we filed as per our attorneys with state of MO, and they dropped us.

I have several cars and 2 homes insured through State Farm. Currently have a motorhome that suffered damage from tree branch falling after severe hail storm in Michigan. Took State Farm over two weeks and another call from my agent before Jen called me and stated my claim would be denied due to the fact that water had gotten into roof. I explained the only water damage was around the broken skylight and would need roof repair. Needless to say Jen was rude and again today denied my claim offering to pay for the skylight only, not the damage surrounding it caused by the branch.

I have been a State Farm customer since 1986 insuring five properties and dozens of autos over the years with few claims. After being robbed in NY, I filed a claim for stolen jewelry. They used this as an excuse to increase my homeowner's rates by close to 73%. They did this in the form of a letter without any call or explanation from anyone. When I called my agent, their admin acted like I did something wrong to make this happen. Despite calling and emailing, I still have not hear from my agent Jeff ** despite doing business with him for over 30 years.

"We insure stupidity. We don't cover for accidents" is the exact quote I got from a State Farm adjuster when I asked if my water heater leaked would it be covered. The answer was an unequivocal no. Now if I had been warned about the water heater leaking and I did nothing about it, if I was neglectful, they would cover it. If I did shoddy work on it that wasn't up to snuff, they'd insure the damage it caused. But if the water heater was properly maintained, and I was responsible and this was an accident that had nothing to do with me being irresponsible or neglectful, the leak and all subsequent damage would NOT be covered.

I have my house and two other cars with State Farm. Their prices are fair. My house got hit with a very bad hail storm, State Farm took care of the new roof, new siding, some tree damage.

I had a homeowners policy with Satate Farm for 23 years. I always had a $500 deductible. When I called today to make my first claim in 20 years, I was told that my deductible was now $5,000!!!! Never did I give consent to this, nor did State Farm notify me because if they would have, I would have gone with another insurance carrier. They are criminals.

We had a slow leaking valve INSIDE OUR WALL that did damage to both our upstairs and downstairs bathrooms which we found once the paint was buckling on the bathroom wall downstairs. Both bathrooms had to be gutted and dried out before we could even start to fix it. State farm sent out an adjuster who deemed that the water leak INSIDE THE WALL was due to neglect. I don't know about everyone else but I don't cut a hole in my wall and check for moisture on an annual basis, and my ex-ray vision just in't what it used to be. We put in new drywall, tiles, flooring and plumbing. We had an $11,000 fee for the drying out, the plumbers fee, the tilers fee, the fixtures, etc. State Farm paid out after my deductible 3000.00. that didn't even cover the plumbing let alone the rest of the work. State Farm did everything they could to get out of paying for anything, they are a total joke and take your money every month to insure nothing.

I had a plumbing leak that destroyed a lot of walls, insulation, etc. State Farm NEVER sent out a claims adjuster and yet continues to deny the scope of work to repair the damage that I was forced to supply - and have verified by more than one licensed general contractor. It would appear this is a strategy for State Farm to avoid paying out this legitimate and clearly defined claim. Which means they are not providing the service for which we have paid.

I’m writing this review for my sister Carol **. She does not have a computer. On June 30th there was a violent storm with very strong winds that broke the awning off her house ripped many shingles off roof to wood exposed. Roofer told her about the exposed wood on roof. And put a few temporary patches on it. The adjuster Chip came out and told her she could go to the farm store buy fiberglass and repair the awning herself. She showed him where the water was leaking through the ceiling and dripping from the ceiling fan. She asked if she could turn on the fan that way. He said, "That’s up to you."

On 5/5/29, I had a home fire that left my home inhabitable. State Farm was quick to pay claim, at a low ball estimate. However, the adjuster needed to investigate the claim. My policy provided for temporary housing. State Farm adjuster decided that on 5/31/29, knowingly knew that I had no electrical wiring for electricity and no hot water, felt that State Farm would no longer continue to pay for temporary housing; which left me and my children without a place to go. Additionally, State Farm told me to pay for my temporary housing, which is a financial hardship because I'm still paying a mortgage. State Farm appears to only care about their financial proceeds and revenue.

State Farm just told us they wouldn’t renew our home policy because they had to pay three claims on house in 20 years. Two for hail storm damage and one for water which was less than five grand. We had no control over anything here. Had them over 20 years as our insurance carrier even though each time we filed a claim they jacked our insurance up. I never missed or have been late on a payment. Have had all cars and a boat insured with them. If I knew how to do a class action lawsuit I would. Just saying.

I have car insurance with State Farm for a year now. Brandon ** called me and asked me about homeowners insurance about a month ago. I paid them 2 weeks later. That was enough time to let me know that the upkeeps of my home would not be accepted. Before they take my money. They never told me that my home had to look a certain way to receive coverage. I received a letter telling me that they will cover me for the month I paid. But they couldn't give me homeowners insurance due to upkeep. But they withdraw out my banking account again. I feel like if State Farm is not going to give me insurance. They shouldn't have withdrawn out my bank account again. I ask for a refund and they refuse. I think State Farm was unprofessional and they lied to me. They should not have withdrawn from my account again.

My family has been with State Farm for forty years. Our car insurance is categorized as 'non cancellable.' State Farm Homeowners Insurance adjusters would cheat and steal from any elderly or vulnerable person without blinking an eye. My elderly mother never filed a homeowners claim until this year for a roof. We now find out that State Farm uses a website that measures/acknowledges hail ONLY if it is 1.0" or more. So, now we have all this damage from weather and hail (smaller than 1.0") in 2019. State Farm is claiming the last hail was in 2016, therefore disqualifying her from recovering $3,000 in depreciation.

State Farm cancelled payment on a claim check. I have had State Farm for close to 30 years. I have never had to make a claim on my policy. In March we had very strong straight line winds in our area. The roof of my home was severely damaged with the wind plus a large tree branch was blown onto our pool collapsing it. I called my agent and they sent out an adjuster. At the same time I had a local contractor give me an estimate. I was also told to provide an estimate for replacing the pool. I had the roof replaced and sent in the bill from the contractor to State Farm. State farm refused to cover replacing some of the plywood but issued a check for the balance minus my deductible.

I was a long time customer, over 25 years of home, auto, and renters insurance with State Farm Insurance. I had a claim for flood damage to my home while I was the primary resident which they fixed, although there was some fighting over the settlement. However, roll two years forward, and that same house was a rental property for 18 months, and is now being sold. But because it was a rental and not my primary residence, I am ineligible for a homeowners insurance policy on a totally new property. No explanation other than this property was a rental. My past history, good credit, years of membership, none of it had any bearing. They lost my business to USAA in 2 hours.

My house caught fire on March 21, 2019 around 5-6 PM. I call my insurance agent to notified about the fire and him Matt ** came to my home the same night to support us and to make sure we get place in a hotel until the house get restore, next day the adjuster from the insurance met with us also and together with Matt, Mrs. ** went over the policy with me and my wife and here we are in a nice hotel. Not like been home but better than been on the street or friends and family. I have my own space, they call or write to us every day to make sure we are doing alright, for me their service are triple AAA. Matt ** and Mrs. ** keep the good work and service.

I'm really surprised at the high overall rating when there seems to be so many poor ratings. I've had State Farm car insurance for 10 years and luckily never had to file a claim, so I cannot speak to how reliable and fair they are when it comes to actual coverage in the heat of the moment. However, I'm in the process of buying my first home and when I looked elsewhere for homeowner's insurance my State Farm agency must have gotten pinged because she called me the next day to "see how I'm feeling about my insurance." I disclosed that I was shopping around for home insurance and looking to bundle with my auto, and she offered a package to keep me as a customer.

I lost many of my possessions in a storage unit, because State Farm refused to pay the storage unit fees after they agreed to pay the fees! Unbelievable! State Farm is a disgusting and deceitful company! My advice is to stay far away from State Farm! For anyone considering State Farm as their insurance provider, just look into their bad faith, and how they are rated as one of the worst insurance companies ever!

I have had an absolutely inhumane experience with State Farm insurance. I was sent an incompetent emergency contractor by Nu-Trend (NTC) Company that caused further damages to my hardwood flooring, did not follow the fire fighter's instructions on not turning the electricity back on in the damaged area (after an electric fire!) and perpetuate damage to household furniture and contents due to negligence, incompetent basic cleaning and in appropriate storage- all documented! Nu-Trend was rude and unprofessional in their communication. State Farm failed to take accountability for their hired company.

We’ve had State Farm since moving to Arkansas about 8 years ago. Home auto and business insurance. We had pretty high winds here in Arkansas and a lot of shingles had blown off. We filed a claim and State Farm paid for total replacement for a new roof! I was very happy with their service. The adjuster came quick. The check was mailed quickly. We of course had to mail check to Flagstar Bank for endorsement also. Everything was all done roof included within 2 weeks! The check was less than 10,000 because of our deductible but it was not a bad experience for us considering it was our first claim. I’ve heard of insurances dropping you after a claim. We will see how that goes. Will update if something like that happens but So far it’s was great!

I left State Farm looking for a cheaper insurance and then all the other places raised their rates too. So I tried to go back to State Farm and they said, "No. We will not take you back." Never had a Claim in all the over 40 years I have been a customer.

They're great up front and look like the perfect company for you... We have been paying them monthly for 2 years on a lot of "ifs." But when push comes to shove they're just about keeping the easy money and won't do anything to help you through a process when you need the "if" factor they sell you on. If you have to use them buy what you need and only what need. Anything else is BS. They cover half of what the agent says they will and I will be pursuing legal action against that claim. Also avoid Sarah ** - State Farm Insurance Agent.

This is the worst Insurance Company ever. If I could give them negative marks I would. Been with State Farm for over 15 years with car and homeowners. They wrote a policy on my house and then when I made a claim they told me my pitch on my roof is off and they can't cover it. The adjuster came out to the house and told me my pitch was off in the State Farm will not cover it and that's my own problem. Never seen a dime off of that. Then when our main sewer line broke under the house 2 years later. I called they said I don't have dwelling in my Insurance policy. We replaced the main pipe and the flooring that the backup on (Our own money). Then they counted that call as a claim. This past year we had wind damage and they gave us around $200.00. This past week I get a call from my Insurance Agent saying that State Farm is canceling our Homeowners Insurance due to too many claims. It is March 20th and they are canceling it May 16th.

I received a quote from State Farm for my home and Auto Insurance the end of January 2019. After this was nothing but a nightmare. State Farm switched my Home Owners insurance, without notifying they had done so. I will be filing a complaint with the State of Indiana, including all the documentation showing the Agent and State Farm lied and misrepresented themselves. I have a complete paper trail that documents State Farm Insurance is not a company you would want to do business with. State Farm reduced my Homeowners insurance from $200,000 to $36,000, and never notified me. I contacted the main office for State Farm, and they would do nothing, need to speak to the Agent.

I was working on the inside of my home and it started to rain. Nothing unusual, except it started leaking into my house. I put a hole in the drywall to ensure it wasn't a pipe or anything like that. It was coming from the outside, not exactly sure where. Contacted State Farm and argued with the representative for hours because he wouldn't send a claim adjuster until I have proven without doubt it was damaged from the storm. How can a homeowner do that? I had multiple contractors to review and all but 1 said they would like to help me but won't work with State Farm. The only thing to do is tear up the side of my brick house to find out where water will leak.

STEER CLEAR OF STATE FARM AND THIS AGENCY!!! On January 22 I was sleeping only to be awakened in the middle of the night by running water gushing from my ceiling. Apparently I had a frozen pipe. Water must’ve been running for hours and an estimated 3000 gallons of water flooded my home. I contacted my agent to report the claim. I was then contacted by State Farm claims and before they would send an adjuster or to honor my claim any further, and I have a letter that proves it, they asked me to get a plumber to the come to the home and write a written report as to why the pipe failed??? Are you kidding me?...

I was with my prior carrier for over 10 years. I kept getting postcards in the mail from local agent that could save me money. I called them and they asked how much I was paying. That was my first mistake. They were able to beat my rate and when I called my agent to cancel, he told me it was unusual for State Farm to beat their company's rates. He asked me to bring the insurance to his office when I got in mail. I did what he asked and he saw that State Farm gave me a higher deductible, less coverage on the house and rated masonry, which my house has vinyl siding. One month later I got another invoice in the mail from State Farm. I called the State Farm agent up and he said the rating was wrong. I asked if it was due to masonry and he said yes. I told him I never said it was masonry and it wasn't my fault. He said he was sorry but couldn't do anything. I canceled everything and went back to my agent who never lied to me in 10 years.

My husband and I have been with State Farm over 30 years including cars, jewelry and life insurance. After a major straight line wind and hail storm we had significant damage to our roof and windows. Our agent provided the contractor to repair all the damage. The roofing company did not use the right size nails and for the next 10 plus years we paid out of our pocket to replace shingles. We had our agent out several times to show him the shoddy work but to no avail until a roofing company contacted the claims office. The State Farm adjuster stated that was one of the worst roofing jobs he had ever seen.

First and only claim in twenty-two years. Hurricane Florence tore most of the shingles and paper off our fifteen year old roof. Thus allowing cascades of water to pour into our two story house damaging insulation, drywall, ceilings, floors, electrical fixtures in the majority of our home for four days before we were able to get a tarp on the roof. Dealing with State Farm nearly caused me to have a nervous breakdown. Finally I had to turn all dealings with them over to my daughter just to keep from ending up in the hospital. Though she is very resourceful, she eventually hired an independent adjuster because she could get nowhere with them. We got multiple estimates. The best for the roof was $8500, for the interior work $50000. Even with the public adjuster we only ended up with $30000 total from State Farm.

My elderly mother, who suffers from dementia, had a prized Persian carpet in her bedroom. We removed the carpet and put it into the building's communal storage room after she had a knee operation, fearing that she would trip over it. Once in storage, the carpet was moved temporarily outside on account of a leak in the storage room. While there, it was inadvertently picked up as trash since it was near some trash bags.

I handled a homeowner's insurance claim on behalf of my uncle who was hospitalized at the time, and the total related costs to repair his house were $45,000. After paying insurance premiums to State Farm for over 30 years, this was the first claim ever made on his policy. They canceled his insurance policy immediately after the claim was filed and only paid $25,000 of the claim when I was ensured in the beginning that he had coverage for the actual cost of the repairs. The adjuster simply said that State Farm feels that my contractor's fees were too high for what they thought were reasonable, so we're just out the money that we paid for the repairs. They didn't offer any assistance in finding a contractor that would work for half price, and I chose the cheapest bid that I got. I'm glad I didn't go with the middle ground bid I got because I would really be out some money then. This is a horrible company. I would never get insurance with them again.

I lost my home and all of my belongings on June 12th 2018. State Farm hasn't paid any additional living expenses for 5 months. They are trying to say my home was 2x4 construction when it was 2x6 and they haven't covered a vehicle that was lost. I have between 400,000 and 600,000 of coverage. They paid out 20% of my coverage and have been doing nothing since. Nothing on contents yet or the lost vehicle.

State Farm was our insurance agency for years, but we moved and kept our old house on the policy! Without notice they canceled the policy and didn't give us a chance to even ask any questions, it was a no no no before we even finished our sentences... The house was under contract to sell and would have been needing coverage for just 25 more days.

I offered to help a woman who has been abused for years. Little did I know that her abuser was a violent excon with a love for money and the control he held over her. I also learned that all her income and finances were managed and kept away from her. She then was forced to provoke my dog to attack her to get money. I explained everything in a 3 page email and they said, "We can't do anything with that."

I have had State Farm insurance for forty+ years, so naturally, my daughter chose State Farm to insure her auto and home. On July 17, 2018, her family's home was struck by lightning and caught on fire. The fire departments that responded were able to contain the fire to the roof, attic, and upstairs rooms. Unfortunately, the fire burned out the electrical connections and the water damage seeped through the walls down through all the floors including the finished basement. State Farm came to look at the damage, but took four months to provide an estimate for a settlement. During that time, we have had more rain and snow. The water damage has intensified. Moisture and mold have taken over.

I have had State Farm 36 yrs for homeowners insurance and never filed a single claim. I was on vacation for approx 10 days, upon arriving home I had water on my kitchen floor. I made that call to State Farm, sent photos and called one of the water damage companies to access where the water came from! Turned out to be the dishwasher... I was given a claims adjuster and reported the info to them. The adjuster never made an appoint to come see the damage, then I was told a leak is a leak! And it is not covered! I have read many reviews from others that have State Farm and same response! I was very disappointed in this company after paying my premiums for 36 years!

I've recently changed to another insurance company after 17 years with State Farm Insurance covering multiple policies including home/business and auto. I've never had a claim. In September 2018, I suffered water damage from a flood caused by a pipe burst in the ceiling/wall causing considerable damage to the finished basement structure. I paid immediately for water mitigation which caused thousands of dollars at State Farm's insistence to use a local company and that it might or might not be reimbursed.

My Dad paid premiums over 50 years. No claims until now, my Dad has passed away but my is still alive and has Alzheimer's. We had a lot of damage from Hurricane Michael and now they want to pay about 10 cents on the dollar. What a scam these people are. The company is an old fire company and that's about it and they probably wouldn’t pay even for a fire and they certainly won’t pay for wind. Beware they don’t cover much for wind. We got legitimate quotes from contractors and they try to use every excuse to nickel and dime us. Won’t even cover cost for my contractor to show up much less do the work.

I have insurance through State Farm and would not switch to any other insurance provider. I have my vehicle with State Farm and wanted to get the multi account discount. I like their app and I also have a credit card with State Farm.

This is a trustworthy company, reliable and has office close my house. They gave me the best price for my insurance and a good personalized customer service. I can also manage my policy through the internet website. Their policy cover everything that I had with my previous insurance company. Although I have too short time as a customer for State Farm, for now I like everything that they gave me.

Supposedly State Farm is reputable. I like that I have a local agent and I like the agents I deal with. But I wish they improve their price because I don't know for sure if they're going to actually pay out if they're needed.

State Farm is cheaper, closer to home and they give good rates in both home and car insurance. I was given advice to go to this company because they have great rates and great agents. They are there all the time if I need help. Also they have great customer service.

8 years ago we had hail damage on roof, claim denied... Adjuster said the 5 year old shingles were faulty. We investigated should nuke issues and CertainTeed confirmed that the adjuster was wrong. Adjuster came out again approved the repairs but a second claim was opened. We complained and got nowhere (agent said not to worry). Well since then we had roof issues and new agent said file a claim, thank goodness I spoke to claims first because they said that they would have denied claim (poor workmanship] and would harp even still counted one more claim against us. This year I had a flood...called agent office and was connected to claims. Claims said it would take a while for the adjuster so I should ask the agent what I might do to minimize further damage.

I first started using State Farm when I bought my first home on the recommendation of my Real Estate agent in 1982. I have never had an issue with them so have seen no need to change. I get quick response and service from my agent when needed. I have not filed a claim but have had coverage changes over the years that are quickly taken care of. This is for State Farm. However, I feel I pay too much for State Farm, but all are about the same. I don't see that any other company can provide better value. They all offer largely the same coverage. Despite all of the "you can save" ads, there is not a lot of aggressive competition.

Great experience all-in-all. I do need homeowners insurance and Bank says I have to have homeowners insurance policy. I really like everything about the policy I have with State Farm. All the features are nice to me.

We were able to get the best price with State Farm as well as having an agent we liked. We have had it for years, and when we allow another agent we know try and get us a better price, he or she can not. I also have State Farm for flood insurance. I like using State Farm as I can use them for my vehicles as well. We also like interaction with insurance agent. I hope our new agent stays in touch and keeps us informed as well as our former agent had as he retired.

We have an agent local and they take an interest in you to make sure we have enough coverage for us so if there is ever any issues we will be covered. They also offer higher coverage for jewelry, art or other different things. However, it gets very overwhelming when they talk about the down & dirty things that the insurance can or cannot cover especially when it comes to disaster coverage and then why the rates jump when we haven't had a claim. They should make things less complicated when trying to understand everything on a policy. Nevertheless, I have been with State Farm for over 40 years and don't like to change companies and don't feel others would do as great of a job as State Farm does.

State Farm allows me to bundle my services all in one place allowing for one bill. I have my car insurance through State Farm so I chose them for my homeowners insurance as well. I have great coverage and my policy is a decent price. They have great customer service and I like being able to talk to my local agent. They know my whole story and know me as a person. But I would make a policy that allows for better incentives for people who have shown loyalty to the company. Perhaps offer special gifts, deals, etc. or offer discounts for people who take classes on home ownership like they do for people who take safe driver courses.

My home burned down to the ground. We had the clothes on our backs our pet died and lost everything. State Farm was at the burn site the next morning with a 5000.00 check. They also secured paid hotel accommodations nearby for a week for us. They secured us a fully equipped apartment with everything from towels to silverware. We only had to buy personal items like paper goods etc, we stayed there for 8 months fully paid. Power and water and cable was paid by State Farm and the apartment.

State Farm is a well known company with decent pricing. We have a friend who is an agent and was able to get us better pricing through State Farm than what we were paying previously, so we switched. They also have several agents in my area and have a good reputation. But I feel like the deductible is high. For someone who very rarely uses their car insurance, I feel as though I should be rewarded for this by either lowering my deductible or giving me some sort of cash back incentive. Other than that, they are quick to respond when a claim is made. I was also rear ended by an uninsured driver recently and my deductible was waived because he was uninsured. I was very happy about this.

Water came in onto my wood floors from heavy rain. I had just installed new flooring less than year ago. Adjustor came out and said that if the matching floor could not be found that they would have to replace entire floor. They sent a sample to ITEL and they return a report listing floors in the same color family, but they were all much darker in color. Plus it was click and lock and the different manufacturers flooring does not work with my floor. I contacted the State Farm rep. and he sent email saying, "Case closed. Replacement floor located." They never responded to my other emails or calls saying the floor does not match. Unfortunately the damage floor is in front as you walk in.

I'm happy with my choice of insurance with State Farm. I like the comfort of having homeowners in case something were to happen. I like the fact that a location is near my home, it's easy to contact someone if needed at any time, and the price of my policy is pretty decent. I like the price I pay and having security. I prefer to have homeowners along with car insurance to get a reduction. I would love to have insurance on my furnace, air conditioning and serious equipment like that. Not as far as appliances used in the home but I'd like the comfort of covering those needed items. That would be great!!

I love State Farm insurance. I have never had another insurance company since I've needed insurance and State Farm hasn't given me a reason to want to change companies. I would love to get insurance for a lower price at the same amount of insurance. But other than that, I like that I have auto and home insurance at the same company. I also get discount for bundling.

We have been with State Farm for 53 years. Paid over $130,000, (5 bills a month to State Farm), 2 homes and 3 cars, including family members. Put in a claim (would be the 3rd that was denied). Agent not helpful and did not care about us. Send out a claims adjuster when he knew the entire time we were getting dropped, 3rd claim, only paid out 1! 2019, new slate with no claims on the record. Claims adjuster sent out did not even want to go on the roof to look at the chimney problem, was going to write a claim based on previous bogus claim... agent basically called us a liar.

My aunt works for State Farm I chose this policy. Otherwise, I would probably gone in a different direction because the reviews for State Farm are not that good. I like the price of my current homeowners policy though. It is comparable to the other rates that I searched for. But I dislike the representative that I have with my current policy. I also don't like that if I file a claim, I have to pay for the work to be done and then submit the claim to be paid. I should not have to finance the repair if I pay my premium.

State Farm would cover everything that we own and would help us rent a place if need be. Other insurance companies won't help you that way at all. The policy is highly affordable and doesn't include anything we don't need. Also, the people are wonderful. They are our friends and like family to us. I like the way they are there for you, help their customers and the look of the place.

I would re-evaluate the payout policy for claims. Overall this company was good until there was a major claim. They are helpful and cover minor theft and general maintenance issues but when it comes to significant structural issues they choose to not pay out, instead they will take you to court. They do not want to help when there is a large problem even though you pay your bills on time. State Farm is too large a company for someone to sue and they know it so they will drag their feet in claims.

We also have our car insurance through State Farm Insurance Company, so we get a discount for having our homeowners insurance through State Farm Insurance Company. However, I wish that State Farm Insurance Company would lower our premiums. They are expensive and they only get more and expensive as time goes by. Where does it end? Other than that, they have an office in the town where we live, so we have a local agent, which is a good thing.

Three years ago we lost our home to fire, since that time the fire took our belongings and our home, State Farm has taken our health, our financial stability, lost us our second home and now is responsible for the loss of our third home we built to put a roof over our head. They have brought enough stress that I lost my wife, I myself died of a heart attack and brought back by medical services. They have destroyed our security, finance, family and health, taken our trust and ability to function. They have illegally in Canada brought me up in front of commissioner of oath for day of hearing (not legal in Canada). Accused us of fraud and cut off ability to complete claim till it ran out and continually dragged us through mounting lawyer bills, even accusing me of being to blame for closing their Edmonton office due to apparent death threats on employees. This was not backed by authorities and dropped by them when threatened of a slander suit.

I had State Farm Insurance for years and years for home and auto - so did my whole family from Grandparents on. My husband and I bought a beautiful vintage (read 100 year old) home. 15 years later we got divorced. We NEVER filed a claim on the home. After the divorce we rented the home to my sister. They had a chimney fire and called State Farm to inquire about filing a claim, but never filed one. Then the upstairs bathroom required replacing because the ancient house had ancient plumbing. We filed a claim and were denied due to ancient house having ancient plumbing that was not up to date - DUH! Then State Farm dropped us. They never ever even paid a claim, or anything at all! We had filed a claim, though, so they dropped us. Shame on State Farm. I have since had Liberty Mutual, who actually not only pays your claims, but makes sure you are well taken care of. And DOESN'T drop you for filing. Steer AWAY from State Farm.

I want to update my complaint of last week. I would definitely not recommend this ins co. They have the most reckless rhetoric. They confuse & refuse. Their main insurance adjuster called us up & asked if we felt they were treating veterans differently than other persons. He started questioning my husband's service record. We heard another excuse for temporary housing reimbursement. We should have rented another place (my husband is sick from breathing toxic molds, furniture contaminated & house under construction). That is when I told him they treat everyone like dirt.

I have been with State Farm Insurance good or bad for over 30 years. My current house has been covered since 1997 by them. The only claim made was a grease fire in January of this year which cost around $6,000.00. Consider my surprise when I received a notice now canceling my homeowner's insurance due to that one claim. I may be wrong, but apparently this is not a company that is looking beyond the bottom line. I am not sure what the trigger was for this, since one claim seems a bit of overkill. Maybe due to the fact that I have really had no major claims in all these years, I did not realize how bad of a company State Farm was. So now I research new homeowner's insurance and my auto will move also. It will cost me to move the auto insurance, but peace of mind is more important. Please share my message to hopefully help others.

After having our homeowner's insurance with State Farm for over 30 years, as well as three cars insured with them, we had a claim for roof damage and siding damage from a hail storm last year totaling approximately $18,000. About 10 years ago, we had a claim for a damaged floor due to a leaking dishwasher for $2,000. We wondered if our rates would go up. They did not... Instead we were informed that due to excessive claims, we would be dropped. We searched and searched and finally found ONE company willing to insure us. Be careful of making claims, even if they are totally legit. At least we got the satisfaction of cancelling all of our auto policies with them. Our agent actually had the nerve to call us asking why we cancelled the auto policies. Hmmm...

I had a claim for a roof and other damage to my home from a storm we had in June 2018. The adjuster was very nice and they paid the claim with no problem, however now it is renewal time and I received a letter they are not renewing my policy. These jokers should be in jail.

Called State Farm to put a claim in for my mother whose lights were out for 4 days due to "Hurricane Florence". I was told by the rep that if my mother filed a claim to replace her spoiled items that she could stand a chance of being canceled in the future because she had a claim 2 yrs. ago. My mother is 86 yrs old and have been with State Farm for a eternity and during that time she has only filed 1 claim. Each month State Farm took her money and no one said it would be a negative outcome if she paid on time monthly. I am very disappointed in this company that joyfully take your premium monthly and poorly service you in a time of need.

Our neighbor's home exploded and damaged our home and garage. The contractors that STATE FARM recommended have been horrible to work with. They are unresponsive and lack a sense of urgency in completing the work. When asked STATE FARM to intervene and mediate, still no progress. It has been a full year since the accident and we are still without a garage. We are fast approaching another Illinois winter with no garage.

On August 6th we noticed multiple spots of water leaks in the kitchen ceiling. I assumed this was from Master Bath as the Master Bath was over Kitchen where the leak appeared. I immediately put in the claim in telling them possibly the leak was from the Master Bath shower. They asked me to pick 1 out of 3 water remediation company and I chose Service Master randomly. State Farm called Service Master and scheduled for them to come in. I settled on 20th August to start work. I even asked State Farm that do I need to wait till the State Farm Adjuster comes in before the work to begun. I was told No.

I purchased a different homeowners insurance and State Farm has denied to reimburse me stating I didn't notify them, which I did. This happened eight months ago and based on information from my mortgage company I thought they reimbursed them directly. Since I don't see the mortgage company pay them, I wasn't expecting to see the reimbursement. Didn't realize they didn't cancel my policy until I received a renewal notice. I have tried to reconcile this with them to no avail.

BEWARE neighbors. Anyone affected by the recent storms? State Farm is trying to pay nothing on claims. If anything the absolute bare minimum. I had been a customer for over 37 years. Not 1 claim on my home and when I needed them, nothing. 7 weeks of stress, time, and paying out of my own pocket. They expected me to be without A/C in the midst of 115-121 degrees, no offer for a hotel, NOTHING. I suggest you look into other reputable companies, the cost, and CUSTOMER SATISFACTION. My agent is right near Moon Valley and is fully aware of the storm's damage that has taken place in the past 2 months. Their claims adjusters are not there to help you, they are there to let you know you have paid increases because of catastrophes and now that you need help they can't pay out because too many people took advantage over the years. This is not a Rinky Dink company. GO ELSEWHERE, STATE FARM IS TERRIBLE.

State Farm Insurance policy is the worst policy I've ever experienced, their water damage policy is not worth the paper it's written on. I filed a claim for damages and they used the benefit of wording to deny claim based upon leaks for weeks, months, or years. SF failed to pay for the water restoration and for the repairs. I ended up with a $30,000 dollars bill out of pocket cost $7,600 of which was for water restoration. A word to the wise, read SF reviews especially pertaining to water damage.

I have had two roofing companies inspect my roof and say that there was significant wind and hail damage. Both took pictures which showed problems State Farm's adjuster has contradicted their findings and said there is no damage. While I realize that roofing companies have an incentive to replace roofs, they do not have an incentive to waste time on good roofs. I have had State Farm homeowners insurance for over 20 years and their auto insurance for 50 years. Several other homes in my area have experienced hail and wind damage and their roofs have been replaced by different insurance companies. While I am not personally a roofing expert, I am concerned that in the pursuit of profits, State Farm is downplaying damage and dodging paying for legitimate claims.

I have had some type of policy with State Farm Insurance since I was 16 years old and first got my driver's license. I currently have several life insurance policies and a policy for insurance on my home. While I was on a 10 day vacation with my family, my house was broken into. TVs, laptops, jewelry, and some very expensive designer purses were stolen. MD State Police are investigating and have the full details in my police report. State Farm is REFUSING to pay me for all of my items. They are not treating me as the victim in this situation. The "run-around" that they are giving me is ridiculous. Who has receipts from items they've owned for a few years? They take my money every month but won't pay me for my items. It's appalling and they are severely damaging the 32 year relationship that I have had with them. My agent, Steve **, has NOT intervened on my behalf.

I’ve been a State Farm customer for 40 years with all auto and homeowners. I recently had wind and hail damage and the adjusters refuse to replace my roof. They want it repaired which looks patchy. The roofers can’t guarantee the repairs because they are causing damage to surrounding shingles. State Farm refuses to listen to the problems. I have since filed a complaint with the state.

We have been State Farm customers for 30 years. We reported a claim in 2015 for hail damage to our roof because— an adjuster came out and said no damage. Even though my entire neighborhood received new roofs. The adjuster said the hail cloud skipped our home. In 2016 I noticed a leak in my kitchen. I called my agent and she said I needed to call a roofer — I did and on his inspection he said they made a mistake in 2015. We do need a new roof. So I called the agent again. State Farm said my conversation with my agent was in March 2016 but State Farm came to inspect the roof in July 2016– they gave us Money then.

I have reached out multiple times regarding an issue I am having with a lost insurance check. The check was only signed by one endorser so the bank declined to cash it. However, they will not give the check back. They say it is up to my insurance company to reissue a new check. State Farm will not reissue a check because they are showing it being cashed. BECAUSE IT IS PENDING IN MY BANK NOW FOR 2 WEEKS. I understand that this is partially my fault. However, they are doing nothing to help me. I have so much damage to my home and no money to fix the issues.

State Farm has been operating in bad faith on my home insurance claim. They are bullying my contractors and denying the damages. If you have one through them you should get out now. They are horrible.

We've only had a door replaced and flood damage of around $2000 which was quickly taken care of. We also couple our vehicle insurance and love the discount app.

Have had State Farm for around at least 50 years. They are probably as reliable as any other insurance company. They pay off about like any other company (they are not cheap) but overall they have covered my needs.

Filing a claim to State Farm was alright. But no insurance company is perfect. And I don’t like how State Farm do policy when you have other people living at the same address and everyone have their own individual policy.

AVOID THIS COMPANY IN WAVERLY HUMPHREYS COUNTY TN LIKE THE PLAGUE. They are fine for auto, but for homeowners they are only good if you never have a claim. If you are with these folks get out now and find someone else. The agent is the nearest nothing ever. The office manager is the only bright spot, she is a good person whose hands are tied and the agent is only interested in selling you life insurance and taking your premiums. I have a water damage claim, my policy is total replacement, their adjuster knows more than the contractor (so he thinks), and will not agree with the estimate. I wish that I had never switched my homeowner's insurance to them. I will be moving all of my business elsewhere and sincerely advise you to avoid this office.

State Farm 740 NJ 18 East Brunswick - I had a very bad experience with them. They don't have any experience at all especially **. She has a very bad attitude. She also forgot to give me the paperwork for my home insurance. Overall I don't recommend this office and when I went to her manager he said it's not first complaint about **.

State Farm is a good company, but it charges outrageously high premiums for its policies. You do not get any extra discounts unless you demand them. The company will not revise anything for you, but if you ever have an accident, that's it. You're done.

Had a claim after hitting a deer, which left me with no vehicle to drive. Took a long time to settle. Insurance is a little high in Florida. No sinkhole insurance unless my house falls in a hole.

During the recent tornado my pool and hot tub were damaged. The wind tore the covers off them and debris entered. There was also a small piece of siding tore off as well a garden gate. An agent came out to estimate the damage. Then I received an email saying that the damage was smaller than my deductible. He only mentioned the siding and the gate and not the pool and hot tub. My pool company and I have been going back and forth with them for a month. Now they are saying that the pool company or me have to prove the tornado did the damage! They are terrible to work with.

State Farm treats you like family. Great rates for home and car, including coverage for rv's, boats, 4 wheelers, etc. They help you after an accident, to make you whole again. Ex: rental car, Dr, etc. I've been with State Farm almost 20 years now, and I was very thankful I had insurance with State Farm when my son was rear ended. The car was totaled. The driver of the SUV was only in the States to help open a wind turbine plant. It was a mess. State Farm did all the heavy lifting, I didn't have to do anything. Drop them a line, see what you're missing.

Great service, timely and efficient. Explained the policy provisions, and future options. Have had three claims in fourth years. Very satisfied with service.