State Farm Homeowners Insurance Reviews

My homes took a bad hit with winter storms. The back of the house collapsed. State Farm was informed in February, March the adjuster came and informed me an engineer needed to come. July engineer report was done. Engineer found code violations from construction 40 years previous state farm denied the claim yet their underwriter looked at the place before I bought it and found no violations. I had 2 strokes. Put 192,000 for the house. Very poor company. They fired all adjusters in Minnesota. My adjuster told me I was owed for a new roof on the house with the clear ice damage and they didn't pay that either. They paid the engineer nicely though.

I would give a zero, Adjuster Eric ** did a somewhat inspection of my roof on 07/18/23 which I heard him tell my contractor that State Farm is not in favor of its customer when determining results of inspections. After two weeks, they claim a shingle is available to repair my roof when there are more than 15 shingles damaged from hail & roof needs to be replaced. They want to offer about $700 for repair & if not able to repair to send them proof so they can review but I have to pay $1500 deductible, my contractor has proven that roof is not repairable and needs to be replaced. When I asked Mr. ** about damage to my gutters also, he advised I would have to submit yet another claim for that which I would have to pay an additional deductible.

My house had a roof damage around 8/16/2023. Part of the ridge cap of roof was dislodged by high wind. A roofer came on 8/17/2023 and put a Tarp to prevent rainwater from entering. I submitted claim to State Farm on 8/17/2023. I then called State Farm on 8/18/2023 to get a schedule for an inspection. Nobody called back. I called again on 8/21/2023. I got hold of the assigned claim associate this time - who gave me an inspection date of 8/29/2023 (1 week later). Then this same associate called me back in a few minutes and said that my claim has been transferred to a second associate because his workload is too high! Then this second associate gave me an inspection date of 09/05/2023 (2 weeks down the line)!!

Mistakes different amounts every time we pay for the same exact thing. Rude customer service sucks. They can't even explain the charges to us, somebody needs to reevaluate Wil Rose office Decatur Al.

An old tree fell and damaged a 4 car garage of 3 family dwelling. The adjusters were 'busy' and it took them a month to finally set a date to arrive and make the assessment for the adjustment. Waited and waited. Nobody showed up. Ruined the day and for nothing. A call to State Farm was a joke. The person on the other end was surprised no one showed up but proved no information on how to contact the idiot that was supposed to show up but did not. The next day the idiot called and said he could schedule an appointment in about a month. **? He had the gall to not show up and then could only schedule a month later. So long State Farm. Your business practices suck and it is time to find a better insurance company.

Had a significant storm that was not yet documented by FEMA, but certainly documented by my security cameras inside and out. Significant roof damage to main house, trees snapped limbs and fell on my fence, garage door and north vinyl siding took the brunt of baseball sized hail that annihilated my home, broke two windows on the north side. Filed a claim. It took them 2 months to come out. I then get a letter that because the storm wasn't documented by FEMA, and I'm being dropped because I attempted to file a claim. I am stunned to say the least. Been a customer for 25 years, my business, my daughters and their homes, etc. Poor to say the least. To boot, the value to my home has been underinsured by $100,000. Beware. Calling my lawyer!

I have been a Customer of State Farm over 20 plus years. In all those years when I call my local agent for an issue they tell me whatever it is it isn't covered. I had a tree fall on my house. I needed help getting the tree removed and they told me they wouldn't cover if no obvious damage to the house. Except that the tree fell against my chimney in part and the branches ruined my gutters. I had a water main leak under my slab. They told me it wouldn't be covered as it was a maintenance item even though it was 6 ft below my concrete slab in a room in my home. Now it is covered under a rider for a separate fee.

State Farm is practicing bad faith by refusing to pay water damages claims. Be aware if you have state farm homeowner insurance you will be shocked when you file a claim and will have to pay yourself to get damages fixed. They are refusing to cover my balcony due to storm and they saying wear and tear nonsense. State farm adjuster are contractors and the more they denied claims the more commissions they make. Been with state farm for over 20 years and this the first homeowner claim I reported not only they refusing to cover damages they told me one more claim they will not renew my policy. Contacted CA Department of Insurance to report state farm.

I received a call today from a representative in my agent's office inquiring if I received a letter that was sent back in April. I had not received a letter so the agent proceeded to advise that our Homeowners Insurance was not being renewed due to a claim that was filed a month after the policy took effect. This claim was a mysterious disappearance claim on my wedding bands as they had been lost for two weeks and I had looked everywhere. I was under the impression that lost jewelry was covered and due to the sentimental value of these, I submitted a claim after two weeks of the rings being missing. I was called by a claims processor advising me that unless they were stolen and I filed a police report, missing items were not covered. I advised that I was not confident they were stolen and opted to drop the claim.

Filed a claim with homeowners after a storm came through a few weeks ago. State Farm hired their own contractor to come inspect our roof for damage. The contractor inspected and found hail damage. They then recommended a new roof. Now, State Farm wants a second opinion because they don’t trust their own recommended contractors findings. This further delays my repairs and offends me after being a twenty year customer.