State Farm Homeowners Insurance Reviews

State Farm treats you like family. Great rates for home and car, including coverage for rv's, boats, 4 wheelers, etc. They help you after an accident, to make you whole again. Ex: rental car, Dr, etc. I've been with State Farm almost 20 years now, and I was very thankful I had insurance with State Farm when my son was rear ended. The car was totaled. The driver of the SUV was only in the States to help open a wind turbine plant. It was a mess. State Farm did all the heavy lifting, I didn't have to do anything. Drop them a line, see what you're missing.

My husband wanted me to cancel State Farm. Then Hurricane Irma came through. Everyone I had to deal with from SF came through in ways I could not have imagined. We had a very high deductible on the house, so SF didn’t help there. But when we got water damage, not storm related, SF was terrific.

Great service, timely and efficient. Explained the policy provisions, and future options. Have had three claims in fourth years. Very satisfied with service.

We have been using State Farm for all of our Auto, Homeowners and Rental insurance needs for 15 years or more. Once, while making an in-town move, we had many items stolen from the house we were moving from; to include 3 specialize, very expensive computers. Once we reported, the local agent took it from there. The claims paperwork and process was easy, and we were reimbursed at replacement cost within one week of the incident. Our rates were not impacted, and the agent genuinely cared about getting us back on track.

Agent is the key. Ours has served us well. Not too much “selling” but keeps an eye on our needs. The few claims we’ve had were handled well and fairly. Also, with bundling prices are competitive.

I have had State Farm in my vehicles since 1982. I love my agent. Three years ago I switched my homeowner's to get the multi line discount. Last summer the neighbor's tree fell onto my property and I submitted a damage claim. This week I got a letter that they are canceling my coverage because of my claims history. ONE claim! My agent said their policy that if you have a claim in the first few years they cancel you. Now I have to find new coverage and the quotes are almost $1000 more per year for less coverage with higher deductible. I am soooo mad.

We haven't had any claims for our house. Just the cars because of hitting deer because we live in the country. But we have a package deal and supposedly get a discount for having all insured through one insurance company.

I needed insurance for my storage unit at a self storage facility. The storage company offered it thru their company but I wanted to stay loyal. Come to find out apparently insurance companies don't insure individual storage units. But State Farm told me I was getting renters insurance & that covers me. But what they did was charge me for a homeowners policy on a home that isn't even mine. My name is not on the mortgage. But they tried to tell me they have to write it under a homeowners policy as renters insurance and in turn it would cover 90% of my belongings at the house and 10% of my storage unit.

Most expensive and least coverage. Do not allow enough to cover repairs. Disorganized at least the Atlanta location. Just terrible. We're going to lose our home possibly due to the issues we've been dealing with.

We have had State Farm Ins for 20 plus years. The few claims we have had have been handled promptly and efficiently. The customer service dept. has always been friendly, polite and knowledgeable.

Pay your insurance, great. File a claim because someone broke into your house... ok. Have State Farm cancel you from no fault of your own and this is when you know you have the wrong insurance company.

Rates are very reasonable and service is outstanding. My agent calls me once a year to go over all my State Farm policies to find savings or explain any of the coverages and they don’t try to sell something I don’t need.

I just bought a new home, figured I'd give the competition a chance, State Farm beat the closest competitor by $1,000 a year. Basic walking sense says State Farm gives you the most bang for your buck.

State Farm is too cautious and finds every excuse to raise our rates. Additionally we never make claims on anything and they recently tried to back out on a deal for a new house. I am a long term customer but this has made me start looking again.

State Farm may be a little pricier than some other insurance companies. Their customer service is second to none and they seemingly totally understand, the pace of life. Johnny on the spot with their speedy claim work. Have had ZERO issues with them for over 20 years.

Rates go up every year, we have only ever had 1 claim ever in over 20 years and it took them forever to settle it. Never had a claim on car ins either.

I've had State Farm Insurance for years now. I stay with them because of the quality customer service. I've considered changing but I don't want to risk being treated like I don't matter.

I have been a State Farm for over 40 years. I have auto, homeowners, etc. I have never had a bad experience! Local agent is great, claims process very easy. Prices are very reasonable. I will never switch!

The last 20 yrs my agent has been nothing but wonderful. Your agent is the key. I had a slab leak which is a nightmare, my agent gave me the information I needed to get thru this unexpected situation. My walls needed replacement, kitchen counter and costly rugs in need of repair. I always could count on my agent to get me thru this horrendous task. I have had fender benders and received all the help I need.

They seem to change the 'deductible' at will. We have yet to make a 'claim' but it seem like it covers less and less, with more "restrictions". The only loss covered, it seems, is loss by "accidental" fire; weather caused? No, natural disaster? No, resulting from "terrorist" attack? No, etc.

We were broken into & State Farm was absolutely wonderful, sympathetic and understanding. My agent walked us through the claim process. A storm also came through our town and damaged our roof & State Farm was there (yes, just like the commercial). We have had State Farm for about 27 years, we are very happy with them.

To save money, I have homeowners, flood & earthquake through State Farm. The only time I could have made a claim, my deductible was only $5 less than the damage so I did not make a claim.

State Farm told me that I was being dropped after 40+ yrs of being insured with them. I was told that if I still wanted to be insured with them that I would have a deductible of 2500 instead of 1000 dollars. I terminated my policy and went with another Big insurance company. I also had my car insured with State Farm and I terminated that policy as well. All those yrs of paying for insurance and because of a claim of 15,000 dollars for storm damage, and I was considered a bad risk.

State Farm is the only insurance company I know of that covers named storms. When Ike hit, they quickly covered everything. Their response was immediate and comprehensive.

The premium for the auto and homeowners is very high compared to other companies. State Farm was prompt in paying my auto claim. They refused to pay for a car part because they said it was not a result of the accident. That is totally false. My agent really is not very helpful and is only interested in upselling. I plan to move my coverage to an agent that is not specific to one company.

I have a really good agent who went to bat with the company and saved my family from a cancellation several years ago when our house was flooded due to a broken pipe in our previous residence.

I have a Renters policy with State Farm. Flooded out of apartment on 12/23/16 hours before Christmas Eve. Tenant upstairs allowed their toilet to run and it destroyed the apartment. State Farm did get us into a hotel that night but it was a nightmare from there on. Their claims database is low-tech and their claims people were clueless. Our agent helped us more than any claims person. Awful experience at the worst time.

I have 2 cars insured with State Farm. It was raining heavy. Water got inside one of the car. I don't know how the water got inside, the car wouldn't start, the dashboard lights was going crazy, clock was spinning back and forth, I got the car towed to AAMCO, State Farm adjuster came to look at the car and told the mechanic to fixed everything. After 2 weeks the mechanic gave them the estimated, it was over $3000. He had to do a lot in the car, State Farm don't want to pay for the repair, they only gave me $600.

After 28 years of paying for home insurance I was informed by letter that they would not be renewing my insurance because of 2 claims totalling 5000. The second I had not intended to pursue because I hadn't heard back from them after being told it might not be covered. Then I received a call from someone there that he could take a look and see what he could do for me. Now I'm worried about car insurance. I believe that it was such a small claim of 500. I'm on a limited income now and worry that it will be hard to replace.

After Blair, Nebraska was hit with a once in a hundred years hailstorm Paul Davis Restoration tried to have State Farm pay for the replacement roof. But they would only cover the first 3 feet stating they don't build them like this anymore (able to withstand 4 in hail or greater) paying 1/3 the cost out of a total bill of 33,000. On top of that they raised our rates stating our house was worth more now that we paid out for a new roof.

I've had Homeowners & Rental Dwelling with State Farm Insurance company since 9/18/1995. After 23 YEARS I had the NERVE to file (2) TWO claims for damages. One claim was vandalism, at the suggestion of the State Farm agent, and the Other was roof and wind damage. NOW I'm being cancelled. I've paid my insurance EVERY MONTH and NEVER missed a payment. NOW because I filed (2) TWO claims in 23 years NOW The RISK IS NO LONGER ACCEPTABLE. My Money was acceptable for 23 YEARS. Just who the HECK do I think I am filing a claim on my Homeowners Insurance JUST BECAUSE I had REPORTABLE Damages???

I had insurance with State Farm for over 35 yrs. I had 2 claims in over 35 both were not a lot of money. But enough that you should file a claim. They took my payment of over 35 years no problem. They made a lot of money off me. Then no warning no letter no nothing I found out thru my mortgage co I had been cancelled. WOW! 2 claims in 35 years 2 different houses. I had my auto thru them also. I went with another co. Seems like they maybe of. Not sure. You only know when you file a claim. Then it is too late!

I have never rated or commented on a business before but as consumers if we do not speak up the word will not be heard. My parents have been a State Farm customer for 35 years and in those 35 years only once have they filed a small claim with their homeowner's policy back in the 80's. Due to the wind storms recently they lost their roof on their home, garage and gutters and it was decided by State Farm in writing they indeed needed to be replaced. First, State Farm settlement provided insufficient funds. They advised I submit a estimate from the roofing company with their cost and then a signed estimate with my parents signature which I did.

We have had State Farm Homeowners Insurance since 1973 when we purchased our home. For the past year, we have had problems with foundation shifts, bulges, etc. under our A/C Heater. We have had State Farm inspect everything (supposedly) three times. According to them, there is no problem. About a month ago, our foundation split total across house under the wall of two bedroom, causing the foundation to drop 1/2 inch in the Master Bedroom and our middle bedroom. We finally had a private inspection done with the proper equipment and the findings were absolutely astounding! The pipe that takes the condensed water out of the A/C pan had corroded and the water was soaking into the foundation, causing it to bulge up under the A/C. This action has tilted the entire foundation to lift under the A/C and slant the entire foundation on the bedroom side of the house to slant off downward, shifting doorways and walls.

My husband and I got State Farm insurance a little over 3 1/2 years ago. About three months into having our insurance a contractor damaged our kitchen floor. Come to find out that the contractor did not have insurance and all of a sudden he closed his business and went bankrupt. So we filed a claim. Everything seem to be OK and then a year and a half after we filed the claim we were canceled. Stated that we were a high-risk because six years ago a water pipe broke and we had a claim and mind you that claim was going to be dropped off so it would not of been counted against us.

If I could’ve put zero stars, I would have. I have homeowner’s and multiple life insurance policies with State Farm (all of which are about to be cancelled). I had a flood in our second bathroom 6 weeks ago, the water complete flooded the bathroom and went under the house, leaking to the outside. Multiple contractor estimates were around $20,000 to fix all the damage. State Farm initially said they’d pay $1350 of it, now they added an add’l $1800 but refused to address that the posts my house are on are sitting in standing water.

I have been with State Farm Insurance for 12 years. In that time I have never had to file a claim for house repairs. I had a sudden strong wind lift the roof of the patio of one of my houses. The State Farm adjuster came out to look at the damage and said she would take care of everything. My roof is five months old and State Farm said they would patch the damaged section. All they paid for was to put a little tar on the damage part. My roofer came out to make the repairs and told me that patch job was only good for 3 to 4 years. He said for it to be properly repaired it should be coated and that would last 25 years.

I live in the Kankakee/Aroma Park, Illinois area and last week we had a massive wind and rainstorm. I had an inch of water in my once furnished basement. An agent came out, didn't take pictures, no measurements, or check my sump pump or the back up to the sump pump. I have 6 rooms that were flooded, he told me I didn't have $1000 worth of damage so they cancelled my claim.

We've had homeowners through State Farm for 20 years. We've had car insurance longer than that. My entire family - parents and siblings have had State Farm for car and home for at least 50 years. My husband and I got a cancellation letter because we didn't replace some boards on our house. I informed SF, Wells Fargo and GA that we haven't seen an agent in 15 years. I was told that they sent a letter in 2016 about "some boards" needing replacement. No pictures, diagrams or a human to point out which boards need to be replaced. SO, they sent ONE letter TWO years ago, no calls/voicemails/emails/person, and SUDDENLY, we get cancelled.

State Farm had me as a customer for over 11 years. I had some water damage that was caused by my upstairs neighbor, twice in a few years. She refused to pay and refused to give me her insurance information. So of course I put in a claim with State Farm not knowing how bad it would get. They did pay out, less than $2k total over all incidents. They never went after the upstairs neighbor's insurance company even though it's settled law in Illinois and explicit in the condo documents that she is responsible. Now not only have I been non-renewed, based on the information they are publishing about me. I cannot get insurance on it. I'm going to have to be homeless basically because the insurer of last resort has such sky-high prices I cannot afford to keep the place.

After more than 40 years as a State Farm customer - auto, personal belongings and homeowners - I am UTTERLY disappointed and shocked. We discovered that our water heater (located in garage) had a leak when the baseboards in a bedroom began to swell and the carpet was damp. Investigation showed that the water heater had apparently sprung a slow leak - and the water ran down the stand in into wall adjacent to bedroom. As soon as we discovered, we did all the right things with calling plumbers, disconnecting water heater, etc. Work began with State Farm - recommended partners to mitigate it all.

My chimney on my house fell down causing considerable damage. State Farm plans to deny my claim due to deterioration of the brick. Less than a year prior to this incident a State Farm adjuster was at my house for a claim due to damage as the result a water leak in my ceiling. Adjuster checked my roof and he said that the roof was in great shape. Never once said that either of the chimneys were in bad shape and if not fixed they would cancel my policy which what they generally do. Now the chimney fell down and the house is condemned and the furniture is ruined. Over 20 years a State Farm customer.

After a storm that damaged my rental property, State Farm depreciated all the damaged property and refused to pay the bid to fix the roof, saying the roofer was overcharging by $200. Then canceled my insurance. My first claim in over 25 years.

Whatever you do, please read the fine print. They will say anything to get you to sign a policy but when you need to file a claim, they are quick to deny you. I had my things destroyed in an storage unit due to rainwater and rodents and they denied my claim stating that I can not show proof that there were a storm and rats eating and pooping on all of your things is not covered. So now, I am sleeping on the floor and have no good clothes to wear to work or TV to watch or even a toaster. Thanks, STATE FARM, you really were there for me when I needed you most (NOT).

Our entire city sewer got backed up into our basement completely out of our control. We lost thousands and State Farm did nothing. They have a business model where the agent pretends to be on your side fighting for you. The reality is that they are all one company and it is a complete work. I’ve known others who have had multiple lawsuits with them because they refused to pay. They won’t even cover damage to a house from a storm. What’s the point in having insurance if everything out of your control isn’t covered? I will be searching high and low for an actual reputable company if there is one and reading the fine print extra carefully.

Property has had very limited claims, when I phone about possible claims agent has said that is not covered. It is a generally covered loss by some other insurance companies. "Always goes back to the deductible," he says. Really? I found agent to be very questionable during auto experience, said, "Car rental was paid at 80%" - which is not what policy stated. Is also acting with discrimination. After having crunched the numbers on a repair yesterday for tax extension, overall on homeowners they paid a small amount for actual repair costs.

Agent's (Marcella of State Farm Olean NY) lazy employee decided it was easier to cancel our whole new house insurance policy, rather than have home re-inspected for construction details. Whined about aluminum siding and concrete slab foundation when house is clearly (and is clearly indicated by our pre offer inspector) vinyl siding and split level foundation. (Big difference if you are a qualified insurance inspector!) Now we are left with no coverage on a house that was scheduled to close TODAY! AND the refund check is less than what I paid!

Just discovered I was charged 40% more for my home insurance. I discovered this when I received a letter from my mortgage lender that my payment is going up in March by almost $300 more a month because my insurance billed them for close to 1,000 more last year than previous years. When I asked my agent her answer was that we lost a 15% auto discount, I pointed out it wasn’t 15% but 40%. She later emailed me apologizing for her mistake that it was actually a 35% auto discount that we lost. After some research I found out that no such discount exists. Further State Farm’s own website clearly states that the multi line discount is UP TO 17%. I believe they spiked my insurance rate unjustly and billed my mortgage lender but did not make me aware of the charge.

I filed a claim when my HOA billed me for damage they claimed a visitor had done to property. They hadn't followed Ca laws to bill me, but they accepted and reviewed claim anyway. They spoke to three witnesses and then approved the claim. I asked to see what my HOA submitted and the invoices did not match ANY of the damages. I complained to a higher up and he said NONE of the witnesses claimed they saw ANYTHING. How was this approved? He said that he had no info that it had been. It actually was, I told him, by the agent and her supervisor and I had to point out to them the info they had received was bogus!

My mom lives in the Atlanta Georgia area and has State Farm for 35+ years from home, auto. Really being overcharged but that's another story. My mother has never filed a claim. Her house burned November 2016. They said she had lost everything. So when your insurance company tells you that you trust them. They say your property damage coverage is $93,000 you will be okay. 1st lie. Knowing what I know now I should have bought a PODS storage unit and cleaned my furniture and kept it. We didn't take any pictures because there again we lost everything. They didn't explain the need for pictures, but they took pictures. "Ms. ** everything will be okay. We will take care of you. You've been with us a long time."

I've been insured via State Farm for decades. My policies over the years included homeowners, car and renters. I never considered even getting quotes for other insurance even though I could have likely saved money doing so, why? Because State Farm was my insurance company and my parents insurance company (i.e., it was the family’s insurance company).

We have been State Farm policyholders for 35+ years. We recently had a claim with water damage in our basement. They have apparently changed our deductible two years ago without notifying us. Our deductible went from $2500-$7980. Basically there wipes out any cost to State Farm in terms of our claim and leaves everything on our responsibility. I have heard through the years that State Farm is a terrible insurer. Now I have experienced it. Buy my insurance in another company. They are the worst!

Save yourself the trouble. Find another company. In the past three years we have had continuous damage to our roof. We've gone through major wind storms and even the most recent hurricane. Both of my neighbors have had their roofs replaced... By the way our roof is 18 years old and this is the only claim we've ever made to State Farm. This company is terrible and I'm going straight to my agent's office to get yet ANOTHER adjuster out here.

We recently moved into a new home and canceled State Farm Insurance. We spoke to rep who would take care of it only to receive a bill for a period of time that we no longer lived in the house. Called again, was told that we would be refunded, never received refund and was billed again. We are now on our third attempt to cancel and were told we would receive no refund. Avoid them at all costs.

I have been a SF client for over 10 years, with home, autos (5) and umbrella liability coverage. I had submitted a claim for water damage to a portion of my house, consulted with my agent before submitting the claim and was denied coverage. I expressed my disappointment to my agent who told me he would see what he could do. He asked for me to get a quote from a contractor for repair and I did. After a couple of months, and numerous inquiries by me as to the status, I was informed by letter from SF that my homeowners coverage was not going to be renewed. The reason: for the claim I submitted that nothing was paid on. I have the letter that states that very fact (glad to share with you and all the emails to this agent).

In October 2017, we found out that homeowner's insurance provider State Farm was a bank client of our mortgage servicer JPMorgan Chase. Neither business disclosed that they were in business together. Since Chase took over our mortgage in 2013 our insurance premiums have increased significantly. After 25 years as a State Farm customer we bought a new policy and cancel the current one with State Farm. After over twenty request to cancel the policy since October, State Farm is still refusing to cancel the homeowner's policy and refund our money. We cancelled every policy we had with State Farm and every refund check we received was from JPMorgan Chase. Illegal. Avoid doing business with State Farm.

Have been with them for years. Would really like to change companies but just don't seem to have the time to investigate other companies. We have the old mold policy on our homeowners insurance that we had grandfathered in when they dropped it as normal coverage years ago. Afraid to drop it in the event we have a flood and get mold.

I opted to buy insurance from State Farm for my older model mobile home as the rates seemed reasonable especially given the beautiful condition of the home. The salesperson did not explain to me any aspects of guaranteed replacement cost. Two months later someone broke out 10 windows in the unit. This company told me that my claim was one of $4,200.00 but with depreciation offered me $42.50. I was totally disgusted as that would pay for fuel to Lowe's to pick them up. I am now seeking intervention with the Insurance Commission, The State Attorney General and the BBB.

We have had State Farm Homeowners for over 30 years with no claims. When we approached office about filing a claim for a ceiling collapse we were told that you were allowed one claim every 30 years and that if we called the adjuster for an inspection that the inspector would likely find some reason to deny the claim... installation fault or structural issues... even though house is over 50 years old with no issues. Even though a claim is denied they said, "It would count against your once every 30 years allowed filing." They said the chance of cancelling policy increased with claims or even claim denial. This was very disappointing and made us question why we have insurance with this company. We chose not to file a claim and will explore other insurance companies as well as report this information to regional office to verify if correct.

I have had this insurance for more than 20 years and never once had occasion thanks be to God to call upon the company. My agent is indifferent, doesn't make a difference and I should be more gracious but this is what I feel.

Had a claim rep come out, looked at all damage, gave me a check then I question the fascia on my house because the new material was not going to match. The claim rep said, "Yes we will replace all fascia due to it not matching." About a month later called them again and they gave my claim to another rep so I told that the other fascia (lower one) and soffit won't match top fascia that they agreed to pay for, but the new rep said, "No we are not paying for it." Went to my agent and he agreed with me and I still got a no. It is sad how a company can say yes to one thing and then later say no to it again. Very sad. I will go to headquarters to complain also. Not fair that this can happen to a customer with great standing. Was not fault that we had a bad storm and now my place will look worse due to them giving me some and not all so it won't match.

My agent Justin at State Farm is the best! Unfortunately, I had family issues come up all at the same time and needed more time before starting my services. Justin did exactly what I asked of him and he didn't forget to follow back up with me. His advice was superb and I couldn't have asked for a better agent. I am happy to be a part of State Farm!

My agent and his office in Centerville, Ohio of nearly 25 years for home, car, etc. has become completely incompetent and after 2 1/2 months and 3 phone calls later and promises to have someone look at my damaged roof from a storm, they still have not come out. I will be promptly terminating my policy and will speak of State Farm as the WORST 'Good Neighbor' you'll ever have unless you're living next to scum...

I have been with State Farm Jeff Hamilton's office for 10 years now and can say they have always handled my issues quickly. I've have a broken pipe that caused a flood in my home, a house fire, and broken car windshields. State Farm has always come to my aid with no hassles. I would give them an 11 out of 10!

I've been a State Farm customer for fifty years, never filed for anything but a few windshields and perhaps one fender bender. Recently a 10 ft by 6ft section of my roof blew off, anyone could tell that another section was about to come down and much of the other roof was in bad shape. I called several roofers and was told it certainly was an insurance condition as we had a hail storm just 2 weeks before. I filed a claim and was told to get a roofer to put a tarp on it to prevent inside damage (I guess that might have harder to get out of paying for). I did this and paid a roofer to put some tar paper and a tarp over it. When the inspector called I told him that the whole roof was bad needed to be replaced, he told sarcastically that, "We'll see about that". I knew at that point the outcome had been predetermined.

My daughter's neighbors tree fell on her house during a storm. State Farm told her not to touch anything until an adjuster came. After calling every day for 7 days someone finally asked her if she had removed the tree because she needed to do that before the adjuster came. They then told her they would not be responsible for any mold damage due to her house having holes in it. We are now over a week and no adjuster. No one helped her in any way. She had no electricity or gas. She does not live near family. She was told to keep receipts. With deductibles and paying a tree service. She can't afford a hotel. I have friends that have another insurance and they put them in a hotel and made sure things went smoothly and helped lessen the stress. I have been with State Farm forever and never had a bad word against them but after this I will be looking for a new insurance company and will tell everyone that State Farm is great as long as you have no claim.

State Farm canceled my home owners insurance for a claim in last 3 years with no prior claims and the new claim was CLOSED with ZERO Payments made - The CLAIM ended up not being needed. Now I can’t get insurance with other companies because they reported this. What on earth is going on in this country when people can get insured to rebuild multimillion dollar homes in coastal regions time and time again and insurance companies lock out working middle class people (my home is $140K in value) from keeping insurance and potentially my mortgage because of now not being able to get replacement insurance due to how State Farm reported a ZERO paid claim. WHERE IS GOVERNMENT REGULATION to protect consumers from these crooked companies.

We moved to the US from England 2.5 years ago and took a renter's insurance with State Farm. We've paid around $320 per annum for the policy and, in June this year, we were broken into and needed to make a claim. First off, we thought we had a replacement policy and, yes, when we went to make the claim we're told by the agent how lucky we were to have that. The $500 deductible we swallowed only to find that this 'replacement cost' was applied only AFTER State Farm had estimated what something was worth, e.g. I had a handbag that I bought a few years ago that they estimated is still worth $250 so they'll only pay me for the amount beyond the $250! So what was the point in that.

A pipe in my kitchen ceiling went from working fine to suddenly leaking cause water to come out of the ceiling in a steady flow. The plumber found multiple holes in the pipe where water was squirting out (NOT a slow leak over time). I opened a claim and left multiple messages for the person handling my claim. I never got a return call.

We've been with State Farm for 43 years. Had two major storms go through one of our farms. One was a tornado which destroyed a new 44' X 88' shop. Called State Farm. They were on our property within a couple of hours. The agent inspected all damage done to our property and within a couple of hours he wrote us out a check to cover damages. One week later we had another storm go through with more damage to the property. State Farm was there, inspected the damage and issued a check. We were never disappointed with what they offered us to repair/replace damage. State Farm has always been there for us.

After 27 years of loyalty to State Farm, I submitted a claim for a lightning strike to my home. The lightning strike took out 4 TVs, a computer, a phone system, a battery tender and a large pine tree. State Farm has denied my claim. Saying did not meet the deductible of $1500.00. The pine tree removal is $1100.00 by itself. The computer was over $800.00, the phone system was around $130.00 and the TVs well even at $300.00 each (just saying). I think that is well over the deductible. They offered me $120.00 something dollars. State Farm says, "Like a good neighbor we are there". Yeah, until something happens then they run... Don't go with State Farm... they tell you good stuff but when the rubber hits the road... they won't help.

I have been with State Farm Insurance Company for 20+ years. My home was built with poly-butylene pipe fittings (which had a class action suit in the early 2000). Recently, the fittings began to break successively. I had filed a claim in 2009, for the same problem. However, the agent at that time was being replaced with another agent. Therefore, the claims form that I should have filed were either not submitted or dropped through the cracks in the transition.

My husband has had State Farm for many, many years. We recently had a pipe burst in the house, and State Farm tried everything they could think of to not cover the damages. They ended up paying, but only because our local State Farm guy really helped push it through. If he had not have been our agent, we would not have gotten squat.

I just wish the deductible were lower, not always one has $1,000 laying around. I started with a $500 many years ago and never filed a claim, so why up the amount. $500 vs $1000 is a no brainer, and it isn't only this insurance company, all the others have this high deductible.

I had been allowing my nephew to live in my home. I made some changes to his conditions that required me to take the key from him the night before he robbed me. Upon filing my claim with State Farm, they informed me about a clause in the contract, which I did review and didn't think it applied. State Farm didn't budge on their position and their representative barely offered sympathy. I contacted the MN Attorney General and claim honored.

I live in a new subdivision in Sycamore, IL. My husband before he died has been a customer with State Farm for more than twenty-five years. My home currently has damages to the front of my home and State Farm will not cover it. I am pretty devastated that they won’t help me out. All that money I put into my homeowners policy is useless...

I have been a State Farm customer for 25 years. All vehicles, 2 rental houses, and my home owners policy. On one of my rental properties, State Farm forced me to put a new roof on in 2009 or they threatened to cancel my policy. During an extremely cold winter, a pipe busted and State Farm paid out around 10k for water damage. In 2016 a huge storm came in and damaged the roof I had replaced in 2009... So State Farm had to replace it. Now all the sudden, they do not want to renew the policy. They take our money monthly, then after an act of God, they want to not renew. There should be something illegal about this practice! Anyone have any ideas? Thanks.

I had a lightning strike near my home a year ago in the middle of night. It caused all devices connected to low voltage (coax, ethernet) to be ruined. Requested to file a claim. The claim agents required that someone certify that the damage was the result of a lighting strike. No one will because no one was there (besides us) to certify the damage was from lighting. Everyone who came to look at/repair/replace devices all said it was likely from the lighting strike but could not certify so since they were not there at the time. I gave up and discontinued to pursue the claim. No payments were made.

Beware, they wont refund you even after you canceled it seems. Had them for like 10 yrs total... About 5 yrs my agent retired and they transferred me to a new agent. Ok. All seemed fine for several yrs then he went on to corp level or something and they brought in an agent from Suffolk, Va that argued with me that I was under insured on my house at 173+k.... It's a 1939 1084sq ft home vinyl siding... Come on!!! It don't cost 220k to build 1100sqft!!! That was last fall. This yr he or state farm drops the amount by 100.00. Hmm ok then ups my auto insurance 100 every 6mo after I dropped 1 of my 3 cars... Reason!!! "My zipcode"... So I went looking for a new company...

After 27 straight years of auto insurance with State Farm, (Snake Farm) and 10 years straight of homeowners, they canceled my homeowners policy because I had the audacity to use it. Here's the story; In June 2016 a freak hail storm hit SW Wyoming and did millions of dollars worth of damage to cars, structures etc. This is a very uncommon weather event for this area. We had damage to our roof, window screens, fence, deck, and stucco. The adjuster came out, looked at everything, took pictures, etc. He climbed up on the roof, measured it, photographed the damage, and told me there was only damage to a small area. Now I'm not a professional contractor but I have helped to install several roofs and this didn't sound right to me. I noticed the same adjuster also inspected both of my next door neighbors as they were insured with SF as well.

I have been a customer of State Farm over 25 years. I have never had a claim on my home insurance and one claim on my auto for $700. Every year my homeowners insurance went up and this month (06/17) my auto insurance went up over $400 for the year. When I called to inquire, I was told it was the North Carolina Insurance Commission who increase the costs. When I called the state, I was told , no, it may have gone up a little but nothing to account for that rate of increase. I called my agent at State Farm and was told, "We cannot charge more than the state allows."

State Farm handled our homeowner's insurance claim in bad faith, refusing to address the line items in our contractor's invoice for our actual water damage, instead relying on a self-serving "estimate" from their consultant that came in thousands of dollars below actual cost. Their consultant came to our house on day 6, saw that the home was still saturated, shook our contractor's hand complimenting him on doing such a good job and then proceeded to write an estimate for 5 days drying time. Even a lay person can tell this makes no sense. State Farm also delayed our case and was unresponsive to our inquiries. State Farm took 22 days to even contact our contractor to express disagreement with their invoice (and even then, did not have specific concerns, just that the invoice was "too high") I do not recommend State Farm Homeowners Insurance. This has been a nightmare.

While on vacation in Disney on November 15, 2016, I received a call that my basement was flooded with approximately 3 feet of water. Unable to get to my home we called a friend and a company that handles these claims. The water was pumped out, my basement was gutted and fans were placed to dry the basement within a day. Because my insurance (STATE FARM) all the water damaged property had to remain in place until the auditor can inspect the property. Today is June 20, 2017 and my property is still in the same place and construction cannot start. Apparently the claims associate Debra ** believes the claim was too high and has put us through hell.

I've been with State Farm for over 37 years. I guess I only have myself to be upset at... I really expected more from a company I'd been doing business with for that long. My insurance has been rising steadily this past year. I would call often and inquire as to why it keeps going up, and I always get the same answer... It's the market. Well, that's a lie. I now have Progressive and saving myself over $30 a month. Not an introductory price. How can Progressive give me better coverage, higher amounts on everything and some extras on our RV. Also lower deductables. How can they do that and a company I've been with that long cannot. Never in all those years filed a single claim on my home. The only claim on an automobile was over 20 years ago for a deer that ran across the road into my car. It was a very low claim to boot.

On April 1st I signed a lease to my first home with my wife. As a requirement we needed renters insurance so I thought...Excellent! I can get that from my car insurance provider. I called State Farm to get a quote and found out that my monthly rate would stay the same because although renters insurance was about $11/month I would receive a discount for having multiple policies so I thought...Awesome!!! Long story short...from having a bill at $139 and some change I was charged $208!!! I spoke with Carol from Tony **'s office and she said..."It is what it is"!!! Carol acknowledged that I was misquoted and that it was because representative I spoke with was an after hours agent but there was nothing they can do. These people...Or at least Tony **'s office doesn't care about customer service, with a "It is what it is" state of mind. You're bound to get ripped off. Please stay away!

Initially, we called after shingles blew off our detached garage. The State Farm adjuster came out and said the damage was under our deductible. He sent us notification referring us to attached documentation. There was no attached documentation. Shortly thereafter shingles blew off our home. We again contacted State Farm and they sent out an adjuster. We assisted him in every way we could, including having my teenage son carry a ladder to our upper deck to assist him getting on our roof. After his inspect, the adjuster commented that our roof is steep and he didn't go over to "the other side" to check the roof because of the roof's pitch on our two story home. The adjuster made a comment to me about seeing hail damage on the far side of the roof. I thought nothing of it because hail is not uncommon here.

I had State Farm since 1977 on my home and 1969 on car. To keep things simple someone broke into my house and stole stuff and State Farm wouldn't cover the theft. I turned them into attorney generals office and the nightmare got worse. After several years of asking them to pay my claim and by then I was on blood pressure meds and seeing a therapist because of all the stress from the robbery and State Farm not holding up to their end to pay my claim.

I have had State Farm Ins. for 17 years as far as homeowner. And 20 plus with car insurance. After I filed my 2 claim one in 2014 and next in 2017 they cancel my homeowner's insurance. Stating that in accordance with the terms and conditions of policy and the laws of the state. They can cancel due to two claims being filed.

This past week I discovered a water leak under my house. I immediately called a plumber and he informed me that the drain line inside the wall for my kitchen sink was leaking. I called State Farm to file a claim under my homeowner's policy. They recommended that I contact a company to start procedures for drying the water from the affected area. I called ServPro and they came out the same day and set up their equipment. The next day I received a call from State Farm informing me that they would not cover water damage of mold that had been occurring over a period of time. State Farm would be sending an inspector to assess the situation and determine if they would honor my claim.

State Farm has denied fact of unquestionable voracity. They appear to have a culture to refuse claims as a matter of policy. They are inattentive, unresponsive and disingenuous. I have lost all my possessions and told even though I was 500 miles away I am at fault. The evidence and the conclusion defy reason or integrity.

I am a 62 year old senior with failing health. I had a water damage claim after a large branch fell off a pine tree, knocking a large hole in the roof of a garage at my mountain home where I had many antiques and family heirlooms stored. I lost many wonderful antique pieces that were my mother's who died in 2013. The "claim owner" had me at first provide replacement comparables for my 140+ items, then told me that wasn't good enough, that I had to provide "sold" comparables for those items, which took me days to do. Then they said that wasn't good enough, that I needed to have all of it appraised, which I then provided the appraisal. Now, they have switched me to an independent adjuster who has harassed me endlessly, and was rude beyond measure. Even questioning why I didn't have "ordinary garage stuff" in my garage, and lambasting me for storing antiques in my garage.

I have had State Farm (Folly Road Agent) for over 20 years, home and auto. Never had to file a claim until now. Needed my roof replaced. Took 2 months to get an adjuster out, that adjuster was incompetent, said he had to get another adjuster! All estimates that I received was between 15,000 and 19,000. State Farm gave me 7,000. I informed them that I did not have the extra money out of pocket, that I would need time to save. Guess what? They sent someone out who claimed that because of my roof needing repairs that I was neglecting my home and they would be canceling my policy. I called and informed them that I have an open claim to have the roof fixed. They didn't care, claimed that the primarily insure auto and if I reconsidered having them to insure my car it would look better for me.

I have been a State Farm customer for over 25 years. I have always had all my insurance (2 homeowners policies, 3 cars, 2 ATV's and a motorcycle) coverages with them. For this loyalty, they have provided me nothing but hassles and issues at the highest rates possible. I had the unfortunate need to file a claim in January for water damage from my upstairs basement. They would only cover the bare minimum and wouldn't fix the root cause of the problem. Now, due to a bad windstorm, I have suffered severe damage to my roof. After I contacted a certified professional roofer to do an audit and inspection, State Farm sent out their own "specialist". After this guy walked around my roof for about 20 minutes, he claimed none of the damage was a result of the storms. When I showed him a copy of the certified report from the expert, he still wouldn't agree with it.

Our sump pump float switch failed on us, I noticed this at 11:30pm one night when I went into our finished basement and stepped in water. After 13 hours of my wife and myself vacuuming out water and trying to dry out the basement about 150 gallons plus. We contacted State Farm, realizing our loss may be more significant than our deductible, and made a claim. During the phone conversation the State Farm representative went through what our deductible would be then proceeded to tell us who to contact and who they use in our area for insurance claims. There was never any mention of this not being covered or the possibility of it not being covered. We proceeded to get Servpro out to continue with the cleanup and drying of the basement. The state farm rep we had contacted told us an agent would be in contact with us within 48 hours.

My husband and I purchased our first home in January of 2017, I have been a life long State Farm customer with my auto insurance so I applied for a homeowner's insurance policy as I had always thought State Farm to be reliable and fair, specifically the agency I dealt with The Becky Thompson Agency. We were approved for our policy and the closing on our home went smoothly. In April of 2017 I called to get my husband a quote on car insurance and was told that our homeowner's was cancelled back in January "are you aware of this?", which we certainly were not! Turns out they cancelled our policy due to the condition of the barn behind our house (which as an aside we are going to be demolishing anyways) and our insurance ended in March of 2017. We received no notification of this cancellation, nor did our mortgage company. No letters were sent nor were any calls made.

My home experienced major water damaged from overflowed toilet on April 8. Roto-Rooter came in and supposedly removed an unknown source from the pipeline costing me $211. Water restoration process was then done by Roto-rooter costing $6,541 which was filed on my homeowner's insurance with State Farm. My floors were taken out and the lower part of my walls. I have yet to receive any type of payment. I keep calling the adjuster Krystin only to be told that they need to know exactly what the object was that was pulled from the line. Nobody told me that I needed to send the specimen to be identified. It makes no sense! I am currently seeking other insurance and plan on seeking an attorney. I would never recommend State Farm to anyone!

I had been with State Farm for over 20 years for vehicle insurance and never had an issue. So when I purchased my first home naturally I went with them for insurance. 1 year after I moved in there was some "storm damage". This damage (flooding) claim went on for 2 years before they were able to actually figure out the cause of the damage. During 2 years it wound up going into 3 claims, instead of reopening the same one, as they were all related. It was actually due to a contractor, who incorrectly installed some windows (part of the house is in the side of a mountain). State Farm said they would go after him to regain their money, and they would just take care of us. I was fairly happy with them, other than having to sometimes "fight" for them to take care of the issue (standard for insurance paying out).

I had paid State Farm for years. I used them because they were the same as the one my association used. That came back to haunt me as they talked to the president of the association regarding my claim and paid nothing. I do not think that was okay. They should not have talked to them as they were not on my policy. The association also paid nothing. I had a walls in policy and this was for a pipe underneath my bathtub. I would never use them again.

I've never had to make a claim that is why I am giving # 3. Cost is still up there if you want full/plus coverage on value---not sure where value would be if I had an accident --- that is why both have average rating. Our local office (customer service) has very helpful personnel & know they would try to help, if needed. My coverage & company overall is great/tops but we also pay for it.

I have used State Farm for home and auto for more than 25 years, and they were great because I never had a claim. Bastrop experienced fires, hail and wind since 2014. Everyone in my community was given a new roof by their insurance company and not mine. State Farm did give a new roof to my neighbor who live 75 yards away, but they had to sue State Farm. I will not use State Farm ever again. My first home was insured by State Farm Freudenberg in Galveston, Dippo in San Antonio and Allen in Bastrop. I wouldn't send my worst enemy to either.

State Farm gives you exactly what you are paying for. Their insurance is very affordable and is a no-nonsense company. Whenever I call with concerns or just want an update, the agents are always friendly, kind and very thorough in their answers. They always explain everything to me in detail that is easily understood. I like State Farm better than any insurance company I have used to date because I know they are honest and up-front about my coverage and tell me exactly what I need to do to better my coverage.

I have been loyal to the same State Farm Representative for 20-25 years. He provided excellent service until now, so I had grown to trust his advice without question. About a year ago, we were advised that our home was in a flood zone, and that our mortgage company, Wells Fargo, required flood insurance or they would force it upon us. I immediately called our agent and requested a quote. I didn't ask advice - I explained the letter and asked for a quote.

I have been with my State Farm Insurance Guy for about 10 years. We just had an update meeting (to make sure I was getting the best value and coverage of course). He came to my house, I thought that was a great plus... Talk about going the extra mile! He was very helpful. I really like and appreciate personal care.

Have received courteous, prompt and appropriate service on the few claims I've had. No attempts to deny claims - great help from agent.

I purchased homeowner's insurance when I closed on my home Feb. 28, 2016. Five months later my home was vandalized by my daughter's father and it caused me a total lost but thank God to State Farm insurance! I opened a claims and they sent me the most respectful agent to handle my claim. Just when I thought my life was over State Farm gave me a check for repairs to my home and personal property without hesitation!

State Farm, at one time, was an excellent insurance company. I have had my car insurance with them since I was 17 years old. Additionally, they hold my homeowners coverage. I have never, that I recall, turned in any claims on the homeowners coverage, yet, the annual fee is higher than my taxes (and I realize that I am helping pay for all of the storm damage in this country).

We had major water and smoke damage from a fire from our neighbor's condo fire. State Farm paid everything. They put us up three months, paid for most of our meals and instead of using someone they let us do the unpacking and that kept us from having to pay the deductible. They have also paid for any other damage to property we've had over the years. We have been with them for 55 years. VERY GOOD COMPANY.

My insurance has a 1500.00 deductible so when something small happens we just fix it. We did have a major issue with our sump pump that they would not cover and we had to pay over 5000.00 to clean and repair. I pay over 1500.00 a year for this insurance. I bought another insurance for my home to add to this one to cover appliances and my furnace from AHS and that is well worth the money we spent.

I have had State Farm for many years, covering several different houses as I have moved. My policy is actually being serviced by Dover Bay, which is a wholly owned subsidiary of State Farm, that specializes in insurance for homeowners in coastal areas. State Farm will not cover my property, instead they sub it out to Dover Bay. I have made claims to State Farm for properties other than the one I currently reside in. Although the cost of homeowners insurance was always seriously high, those claims were handled promptly and efficiently. I have not yet had to make a claim with Dover Bay. Again, the cost is outrageous.

Claim number: **. Date of loss: 02/15/2017. As a State Farm policyholder of renter insurance, I am extremely disappointed at my most recent experience with State Farm. At night on Feb 15, 2017, as soon as I was aware of moisture on carpet in my living room due to water leaking from water heater tank in my apartment, I immediately reported with maintenance of emergency and filed the case with agent of State Farm on Feb 16.

I have filed 2-3 hail claims and have been denied each time even after the adjuster they sent out bent my gutter trying to get on the roof. My agent called last week wanting to come by to take pics and I explained the fat was locked and I could not take off work. Today I get the cancellation notice after paying premiums for 25+ years. Good riddance. There are better and more reputable companies out there.

After 40 years with State Farm, they dropped my homeowners insurance policy citing the dangerous swimming pool and lack of railings on my elevated porch. Unfortunately, the home does not have a swimming pool and has never had one. Additionally, there is no elevated front porch, just a concrete slab. After trying repeatedly to correct this, they continued to insist my swimming pool and porch were safety issues. How can they be issues if they don't exist?

S.F. CANCELS MY H/O's DUE TO ACT OF GOD!!! Rec'd my "non-renewal notice" yesterday, after 18 years with State Farm. We had wind damage in June 2016 from regional storms, resulting in roof damage. No other H/O claims. Since Apr. 2011 (lightning from a storm).

I have been a loyal State Farm customer for 23 years. Yesterday my agent informed me that State Farm would not renew my homeowner's policy because I had filed 2 claims in the last 6 years. One claim was due to a catastrophic event, a tornado, and the other claim was when a tree fell on our steel fence. I feel foolish that I stayed with State Farm out of loyalty all these years only to find out that the company does not extend that same loyalty to its customers.

I've stayed with State Farm since I was 18 and had my own vehicle to insure. I've never had an at-fault accident and had to file a claim against my own policy, I am now 34. During the summer of 2016, a negligent neighbor scratched the passenger side doors of my 4-door truck roughly 12 times. I went to my local agent and reported it in September 2016, provided all the information I had on the neighbor (name/address/make & model of vehicle/license plate) and started the claim, they were going to pursue the at-fault person for the damages.

I have been a loyal home and auto policyholder with State Farm for over 35 YEARS and because I had 2 large claims (need a new roof and water damage due to an overflowing toilet), the underwriters canceled my policy. I have paid out a hell of a lot more to State Farm than they have paid me for my 2 claims and I'm absolutely disgusted that they canceled my policy. Bottom line, loyalty means nothing. The company and you will get insurance as long as you don't have claims. They should be ASHAMED!!!

My family was diagnosed with black mold in the home, they reported it to the insurance company. The company had them still stay in the house as they continued their "proper protocol". Meanwhile my mother-in-law who should not have been exposed to this was unfortunately in this process she had passed away. My sister advised the insurance company it's more cost-effective to put them in a rental home they instead thought it would be better in a hotel (which later tended to cost more). They had my sister going back and forth and are now kicking them out of the hotel while the house has no running water and the construction will have to be done with a family in the home... no stable bathroom. Please explain how this is humane? I am going to reach out to whomever I must, this is not right.

First of all, let me say that if I could give Eric ** 0 or -0 stars, that's what I would've rated him & his business practices. I know this is lengthy, but please continue reading-it could save you a lot of money & stress in the end. If I can help even one person out there looking for an agent to not get completely swindled, that's why I am writing this review. I have known Eric half my life, my family had insurance with him a long time. I started my own policies with him as soon as I was old enough. So here we are, all this time later and I have severed ties with his office & now preparing to leave State Farm.

When I switched my Homeowners policy to a new company, the new company failed to notify State Farm of the new coverage. When I discovered months later that I was not refunded my premium by State Farm I requested a refund. They refused to backdate and refund my policy premium even though I made no claims. I cost them nothing but that didn't matter. Policy is policy.

After over 30 yrs with State Farm, they have canceled our homeowner's policy. Why? Because we had 3 claims in 5 yrs, all weather damage. Like I can tell Mother Nature to stop the hail, wind or lightning. We've had them for our cars, boats, campers, homes and renter policies since we were 15 yrs old. Never missed a payment. So, if they won't keep our homeowners, they won't be getting any more of our vehicles.

My house caught fire 11/5/2016. This insurance company has been giving me nothing but problem after problem. Even had me sleeping in a cold car because my claim adjustor Kristen ** and her manager Mark ** was very argumentative and rude. They refuse to put me in a different hotel because the one I was in had bugs.

I planned to have coverage in 2017 but after moving into a new house in 2016 that had an issue with a leaking toilet that caused some water damage at a total loss amount of under $4K. December 28th, get a letter from State Farm informing us they will not extend coverage and dropped us like a bag of rocks. Adding the letter and claim amount. We had a pipe burst and we fixed it and mitigated the problem ourselves but made the mistake of telling State Farm about it so curiously enough they counted it as a claim. Also, our representative in Knightdale NC Brian ** was the worst representative we have ever had... Anywhere... With anyone. We were with State Farm for 4 years and 3 in Indianapolis. Our rep there was amazing and his name was Andy **. But Brian ** and his office were like dealing with the VA in that they didn't respond, were slow to advise, and rarely actually responded to emails or calls. He was garbage to say the least.

We experienced a dirty water flood that damaged our entire kitchen, downstairs bathroom, bedroom, laundry room and part of the living room. The entire kitchen was demolished along with 2 feet high of drywall removed and flooring removed in all affected rooms. We were given a hotel for 4 days during the demolition and then told we could move back in.

I am like many others on this thread who are long time customers of State Farm. I have had many cars and several home insured with them throughout the over 45 year I have been with them. I never had a claim for any of my vehicles or homes. Now that I am older I decided to sell my home and with the proceeds I was able to buy a nice mobile home in a 55 and over park. This home was in excellent condition but is a older home built in 1976. My agent was great and signed me up for the new policy that took effect when I moved it.

I have had insurance with State Farm (homeowner's and automobile) for over 37 years. Last month, I got a letter stating that they were not renewing my homeowner's insurance because I have had three claims in under ten years - one was theft from a car nine years ago (which we did not receive compensation for), and two were the result of house damage related to weather issues (roof damage due to hail and wiring damage due to a lightning strike) in 2014 and 2016 respectively.

Do not go to State Farm. They rip you off and will not follow the guidelines of any state. The Indiana state filed suit and State Farm refused. Not even the attorney general or state board will make them pay or no attorney in Indiana will take the case. I had a flood. The agent never came out to take picture, they asked for the deductible upfront. They hired a cleanup crew and there was over 20, thousand in damage. They had painter that hired Moore restoration. They did not finish the job. It looked like a two year old drips paint peeling. They left the job site to do other jobs. State Farm refused to replaced the appliance and furniture after they had us go price it then sent them a bill/ they sent 4 adjusters out. The health board of Indiana said the walls need to be replaced and everything thrown away.

We have been with State Farm Home for 23 years (Home and Cars). We had a claim during hurricane Mathew. We had eight solar panel ripped of the roof and multiple leaks inside our home. The agent told us to replace each individual shingle where holes were made (about 60 holes). He estimated partial roof repair costing just over $13,000. Our deductible was approx. $7,000. So you think State Farm would write a check for about $6,000; but nope, State Farm wrote me a check for about $1,000 and told me to make the repair and the apply for the remaining. What a rip-off. Very disappointed with State Farm!!!

11-12-2016 I had to file another injury claim. In fact this the 2nd injury claim and the 3rd person to fall at my property due to water damage claim which I reported the claim on 8-22-2016 because I have a contract with Hiller who comes out every three months to service my home and the same with Servall too. I have had to delay these two companies for their route duties to my property. All I have to say if you want a company who DOES NOT CARE get State Farm. There is NO excuse for delays in checks for repairs and reimbursement and State Farm refused to make reservations for our family a hotel. I had to pay for all hotels, all my repairs, and still today with estimates that have been sent to State Farm from me, other companies, and contractors.

My father, who is 86 years old, an honorably discharged veteran (CSM, Ret), has heart issues, dementia and a home in outstanding condition, has had this insurance on his home and cars for 38 years. We estimate he has paid at least $60,000.00+ in homeowners' premiums over those years. In the last 10 years he has had 4 claims which cost this company less than $12,000.00. 3 of those claims were due to Oklahoma weather and winds (like we can control that). They also count 2 claims against him that they didn't pay 1 cent on!

We recently filed modest a house storm damage claim with State Farm which they OK'd and paid, but then promptly canceled our homeowners policy. This after 35+ with their company! We've noticed that SF has changed over the past 5 years, for the worse. It's nothing like the company we once dealt with. They are now a "use it and lose it," company. That is, if you file a claim, even if legit, you'll likely get canceled. I'd go somewhere else if I were you.

My now husband and I's house caught fire a year ago on November 10th. My husband went through State Farm for all of his insurance needs. When our house burnt down (my daughter's humidifier caught on fire which took the entire house down with it). The insurance company did not cover my things because my husband and I were not married yet and I didn't have renters insurance. I have two kids both under the age of 4 at the time. They told me when they got settled with the humidifier company that they would let me know what I could do to get some type of settlement for my things. They said "I can piggy back off of State Farm".

My dad "had" been with State Farm since he got out of the service in 1954. He recently purchased a new mobile home and wanted to be insured by State Farm. I sent pictures of the home and obtained a Homeowner's Policy in the beginning of July 2016. In early October of the same year, we received a letter that the policy was being terminated unless he put new support on his carport. State Farm was kind enough to give my 86 year-old father exactly 1 week to research, get an estimate, and have the work done. Needless to say, I canceled his policy that night. By the way, in all the years he's had a Homeowner's Policy with State Farm, he's not filed a single claim.

Decided to review my policy. Upon review I noticed my deductible increased to 1/2% of value of my home & premium increased about 30%. I called State Farm to find out why. They said they sent a letter out several months ago explaining it with option to keep deductible the same as previous. This was on the 5 page of many pages. You would have to really look hard to find this. Letter stated no real reason just it was up.

Being yelled at and disrespected by an Independent Adjuster for State Farm was both threatening and upsetting. My adult son twice asked him to stop raising his voice and to give me an opportunity to speak. The adjuster continued to raise his voice and then walked out without answering my questions. He was by far the worst representation of how to treat another human being let alone a paying customer. I expect the CEO of State Farm to personally reach out to me with an apology and explanation about the practices that resulted in selecting and training this person to interact with customers. After the Adjuster inspected our roof for hail damage, he explained that while our roof had visible damage and offered his opinion of the cause.

This is regarding an auto accident where your member hit my car that was parked. Because I am not able to have insurance of my own they would not pay for the insurance on the rental. But the little ** girl who car was also hit along with mine and my car was newer and of much more value was able to not only get a rental but not a little jetta that was only available to me said by Hertz... I'm so sick of racism and bias behavior by everybody, everywhere. But you eat our food, listen to our music, use our language, even try to be hip... but you don't like ** people.. SMH.

I live in Oklahoma and the state has had numerous earthquakes in the past few years. I've had earthquake insurance added to my homeowner's policy in the last 2 years. We had, for our area, a major seismic event on September 3, 2016. It being Labor Day weekend I called State Farm claims and left a message. A man did call me back within 24 hours. A investigator came out that week and took numerous pictures and measurements. I was told a Structural Engineer would also need to come out and do an evaluation. He came a week, on a Monday, following the event. He told me State Farm would have his verbal report in the next day or 2 and his written within the week. I attempted to follow up online with my claim. That has not been updated since the first week. I called the structural engineer once a week for 2 weeks. He never returned my phone calls. I called my agent again this past Friday. It's been 5 weeks since the claim was made.

Last year my dog was protecting the property and unfortunately bit a neighbor. I placed a claim with State Farm which they paid out less than $2,500 in medical bills. I'm on a fixed income so this was more than I can afford. I have been with State farm for over 20+ years and they cancelled my policy. As a senior citizen on fixed income this is devastating. When I spoke to the agent they never warned me that by placing a claim they will cancel me if not I would have looked into other options.

A State Farm Fire and Casualty customer since 1974. This summer, while I was out of town, high winds and hail damaged houses within a 5 mile radius of my house. Came home, saw all of these contractors in the neighborhood, and sure enough hail damage. Small tree fell onto my shed, roof damage, gutters, all about $10,000. 2 months later, State Farm notifies me it will cancel my account as of Sept 30, 2016. WTHeck? I call my agent, who says he was recently canceled as well, and had to appeal. Seems State Farm has a new underwriting computer system and it is taking a hard line on homeowner's insurance. He said there was little he could do. WTHeck? Like a good neighbor, State Farm is no longer there. Insurance as long as you don't use it. The image of being there for you is gone.

Will not pay on legitimate claims. I provided receipts for items stolen. They keep asking for additional information that was provided. It became obvious that they are crooked and did not want to pay. I have had to file a lawsuit against them. DON'T USE THIS COMPANY. CHECK ALL THE BAD REVIEWS ON THE INTERNET.

My family and I have been fighting with State Farm since June 7 about our roof claim. I have had the same 2 insurance adjusters to my home 4 times in 3 months. Our home is unlivable, due to black mold, which is caused from the roof leaking in multiple places. We have an estimate for the roof for $8300, an estimate for mold removal for $4800. And State Farm has only given us $3500. They said the roof ISN'T leaking, there's only one shingle out of place, and the claim is now closed. We are now renting a trailer 11 miles from home, which took 3 months to get. Before that, we were living back and forth between a tent in our front yard, hotels, and friends and families' couches. Our 14-year-old son fell in April and fractured his hip. Black mold causes Myosotis, weakened bones.

After 31 yrs paying for coverage of my mobile home, I found out that if you are paying, for example $20,000 coverage, you will not get $20,000 if something happens. You will get what they say it is worth at that time, and to top it off, they just went up $20.00 per quarter on my ins. My agent Jim ** of Greensboro, NC was disrespectful and after 31 yrs just ask me did I want to cancel!! And I did!!! He did not seem to care. I guess business with me for 31 yrs and living in a mobile home did not mean anything to him. I am just a retired U.S navy man with 32 yrs service to my country and where I live didn’t mean much to him. I can’t say on here the language I learned while I was in the navy... I am getting my ins with the Foremost Insurance co now and they pay the amount that you are insured for and paying for. If you have State Farm, change ins today!!!

Have had State Farm for 30 plus years. Home Insurance: Went to file a claim when First Energy's transformer was not maintained and a large limb fell on the line coming out of it creating short circuits throughout our home and damaging our stove, fridge and garage door opener. The agent said it would be in our best interest not to file as State Farm would raise our rates. Auto: Bought a new car and our insurance went up a whopping $80.00 per month for a mere 4 door sedan. BILLING! Due to their insurance tactics, we ended our coverage and found way better rates with same coverage from various companies. Someone at their office didn't cancel our insurance when our new insurance (other company) started and they billed us for an additional month. They deducted directly out of our account but WOULD NOT put it directly back in and it was 2 weeks before they sent our money that didn't belong to them.

I've got a new 3 year old cat, had it in the room. He pull the vent and went inside and would not come out. At some point the cat died. I tried to get somebody to find it. Pest company was able to find it and it was in the furnace. They cut it out then they disposed of it. There was a lot of body fluid In the fan and furnace. The cat had also broken heating coils. The furnace and HVAC company came out and gave me a price to clean and repair, also clean the ducts. After paying on this house for over 7 years State Farm like a bad neighbor refused to help in any way. They said if it had been a raccoon, possum, rat or other animal they would cover it. As soon as I get new Insurance I will be happy to cancel my homeowner's and both my cars insurance.

State Farm refused to offer a quote because I had a windstorm damage claim in the last 5 years. And the best part they send an email saying they will not be able to provide a quote because of the claim.

I have been with State Farm for a few years now. I am a tenant in a home that had water damage from the upstairs bathroom through the 1st floor bathroom causing water loss and damage to my things. The inside adjuster is great with me, but Ben from State Farm couldn't see where the leak was coming from. He then says "till you know where I'm red flagging your claim due to a prior renter water loss basement flood!" Really.

After a catastrophic storm in Ohio and several other states we had damage to 2 apt. roofs. We called immediately to file a claim after the roofer told us about the damage and cost. We never heard from State Farm so we called our agent who then called the person handling the claim. We finally heard from them about a week after filing the claim. The adjuster then called the next day and said it would be 2 more weeks before he could make it to our location. After the inspection the adjuster said they only would pay for 1/2 the roof because the damage had to be visual, like roofing missing. Part of the roof was missing but the other section had sections that was raised up in the air and when you pulled up on the sections it showed they was not attached to the building.

State Farm put my family through years of stress. After Storm Sandy blew huge trees onto my house, crashing into our kitchen, a bedroom and a bathroom leaving so much damage inside and out, we did what we were suppose to. Called the next day to put in our claim, took pictures of all the damage we could find and waited for State Farm to come do their inspection. State Farm thought $20,000 was fair. Knowing that amount was a ridiculous amount to repair everything, we had to hire others to help us. We had 3 different people go through our home to do estimates for the repairs. All three estimates came in well over $100.000. Even the people that came in to inspect my home for a state grant that I applied for found that the damage they would repair was extremely higher.

I was a customer of State Farm for over 52 years. My auto insurance went up twice last year, the last time $10.00 per month or $120 years. I have not had any claims and when I asked my agent about the discounts I received which are not broken down monetarily on my bill, he could not tell me. I then began to search for another company. In April I called State Farm to cancel my insurance on both of my autos and my homeowner insurance. I was due a 1 month refund on the auto and a 6 month refund on my homeowners. I received the checks for the auto last week after several calls to State Farm customer service. I called today to inquire about my homeowners refund and after talking with an inept person, was transferred to a supervisor (?).

My husband has had State Farm Insurance for 37 years and never looked elsewhere for insurance in those 37 years. We have had Renters, medical, our homeowners insurance and our vehicles and our 4 children's vehicles when they became 16 covered by State Farm over the last 37 years. We also had a life insurance policy on me. May 2015 we had a wind storm that blew off part of our roof. We made a claim and had the roof replaced and paid with our own money to have gutters replaced. We had a 1,100 deductible. In September 2015 our house caught on fire. It was an electrical fire in the attic and luckily we came home and called 911 and so it was not a total loss. The house was repaired and finished in December. In January 2016 my husband was diagnosed with a rare incurable neuromuscular disease. He had to go on disability.

April 28, 2014, our house was hit by a tornado, which torn off of our roof, lifted the same corner of our house 3 inches, and rain poured for days (even though we tried to keep tarps on it). Long story short, they fixed the roof ($7000) and paid for the contents destroyed by the incoming rain in our master closet. Then their claws came out. What a week ago had been called a tornado, now they started referring to it as a "wind event." Their engineer claimed our house was settling that's why it's not level. When does a house settle upwards 3 inches? They refused to discuss it. The entire house is level and plumb except the corner of the house where the roof tore off! Also, all the water that came into our house damaged the wiring, making our electricity surge randomly, which in turn has caused most of our appliances to burn up. Electrician said our house is a fire waiting to happen.

Hello, I am writing to you in regards to a claim I filed for Hail Damage to my car. I live in Nashville, TN - Mt Juliet at the time of the damage. I was in the process of moving on May 10th, 2016 and was unable to park my car in my garage due to a large amount of items in my garage to be hauled off on May 11th, 2016. Of all nights to have to park in the driveway it was the night we had a very bad storm with large jagged hail. This hail was not your average round hail. I stood in my garage watching it pound away at my car.

Last fall our home was damaged by hail. The roof style is an antique slate. The tiles are fragile and several shattered during the hail storm. The roofer we consulted recommended roof replacement. We were told by State Farm representatives both on the phone and in person that it could only be repaired, not replaced. (Even before damage was evaluated.) The claim representative took a piece of tile from our yard and found a company he says will make repairs and match the Roof style. I've contacted this company on 3 occasions. They have not answered any of our questions and are not willing to do the repair work. The claim representative has told us that we cannot use the contractor we hired and signed an agreement with. We are in the position of deciding to reroof the whole house or try and find a company who will make repairs. Either way State refuses to cover the damage from the hail.

I recently reviewed my home owners insurance from State Farm. My home is worth 292k. This is what I found. State Farm adds base insurance at 292k then adds external for 30k then adds contents of home for 290k, liability for 100k, medical for $1000. Here is the problem - I don't have external attachments like a garage or shed. I live in a town home. Also, the entire contents of my home might be worth about 40 to 50k. This is not fair and I am being charged for what I don't even own. I called State Farm and they said this is generic for all customers irrespective of how or what their home or its contents are worth. This is unfair.

I was rear-ended by a person that had insurance through State Farm. I immediately obtained an attorney. The claims representative was so rude to my lawyer calling her and me both liars. I went through 4 months of therapy and they are stating I wasn't injured. How do they know I wasn't injured? I have doctors reports and proof and they are still fighting me on this. Pray you never have to deal with these rude people, and DON'T get insurance through them. They are scam artists. I don't know how these people go home and sleep at night after treating people SO badly!

I only picked one star above because I could not pick none. 29 years as State Farm policyholders and they dropped us! One claim in the first 25 years for under $2,000 (tornado damage). We then went 20+ years without a claim. Then we had 3 claims in less than 5 years, so they dropped us. Was it our fault that we had hail damage? We subsequently paid the additional $1,500 ourselves for the upgrade to a class 4 hail resistant roof. In 5 years since then we haven't had any hail damage (it was inspected), even though thousands of homes in the area had hail damage from 2 hail storms.

Moved from Chambersburg, Pa to Alum Bank, Pa. Rates increased almost $400 a year. When I questioned why, I was told because we moved to Bedford County Pa and their rates are higher. WHY??? I worked for a Body Shop in Franklin County Pa and saw a high rate of deer hits plus higher rates of accidents to carelessness. I know insurance companies regulate every aspect of the auto coverage. This is the problem. This should be investigated.

We have 6 rental homes that have been insured with State Farm Insurance for almost 25 years. We have had only 1 other claim. This past March we had wind damage on the roof. The wind blew off some shingles and the ceiling in the bedroom came down on the bed. I got a roofing contractor to go up in a rain storm and cover the leaking area with a tarp. I contacted State Farm and they told me to get a restoration comp. to clean up the mess, which I did. The claims adjuster did not get out to the home until April 20. He only would authorize the repairs on the leaking area and 2 small areas that lost a few shingles. My roofing contractor told the adjuster that the weathered wood shingles have not be made by Certain Teed since 2006. He said he had to send a shingle to their lab to verify that, and that it would take a week or so. That was almost 3 weeks ago.

I came home one evening to find my basement flooded with water due to freezing pipes that had burst. I stupidly let State Farm contractors handle the repairs of the pipes. Boy was that a mistake. In my opinion, State Farm, or at least the agency I used in South Jersey bordered on being criminals. Insurance companies are so worried about being defrauded, but we as consumers must be MORE concerned about our insurer ripping us off. Here it is 8 years later and the same pipe allegedly fixed by the State Farm contractor cracked in half - NOT from freezing. It was 60 degrees outside. Basement more seriously flooded than before and the cost tremendous. The plumber asked me if a licensed plumber had done the previous work. That's how bad it was. He was surprised it had not cracked years before.

Consumer beware! I have been with State Farm Insurance for 21 years. They claim you are grandfathered in after a period of time. This is a lie. After all of these years they have dropped out home policy. We had three claims in 21 years. One of the claims was a phone call. There is NO loyalty in this company. I am very dissatisfied with State Farm!

I have been with State Farm for 15 years. I filed my first claim last week due to wind damage to the roof of my home. The insurance adjuster came to my home and he cut me a check for half the amount minus my $2000 deductible that State Farm increased without my approval. Said only half the roof was covered!!! That's like fixing half a bumper! Neighbors had wind damage to their roof also. They had new roof replaced, including garage and their utility shed with no hassle. Why? They did not have State Farm insurance. I am warning everyone I know DO NOT GO WITH STATE FARM! They will take your money and when you need help they rip you off.

A few years ago, we had a legitimate claim for hail damage which was small. Then about 6 months ago we had a burglary. We immediately got ADT security system only to have State Farm cancel our homeowners insurance, but not the auto insurance. We attempted an appeal but was still denied. Now instead of $68 a month insurance we are looking at $146.

I submitted a claim in January because my water heater was leaking and I had water damage. State Farm sent me a letter and told me that my policy had been cancelled because I had submitted a claim for payment. This is ludicrous.

I have been with State Farm for 34 years. From the first day I got my driver's license at 16 and for every home I have owned in my lifetime. I filed my first claim last week due to wind damage to the roof of my home. The insurance adjuster came to my home and he cut me a check for half the amount minus my $1000 deductible. Said only half the roof was covered!!! That's like fixing half a bumper! Neighbors had wind damage to their roof also. They had new roof replaced, including garage and their utility shed with no hassle. Why? They did not have State Farm insurance. I should have wised up a few years ago when State Farm dropped my two homes in Florida after all the hurricanes even though I never had a claim. Who does this to a loyal paying customer of 34 years with no claims!!! STATE FARM! That's who! I am warning everyone I know DO NOT GO WITH STATE FARM! They will take your money and when you need help they rip you off.

State Farm has had a steady decline in their customer service. I had very few claims with them in over 42 years. When I needed them they were not there like a good neighbor. They showed up after we had water damage,made a really unprofessional evaluation of the situation. The assessor didn't even look thru the large open hole in the wall. Didn't even bother to evaluate the damage inside the wall. This was all done in my absence and with my wife. I didn't fly home because I thought that I had a great insurance company that I could trust. What a mistake that was; when I came home I found out that the water damage was much more extensive than the assessor had determined - that was just with a courser look at the damage. The damage was so obvious that he could not have been missed.

My mother passed Oct. 12, '06 & our son passed 10 days later. Very sad. Mom & son left us large & small items worth a lot of money. We had storage sheds. Someone broke in the facility and stole a massive amount of snap-on tools & a 7'Lx6'Hx3'D. our son paid over 100,000.00 for all of the tools his salesman said. He had been fixing wrecked cars since in H.S. 27 yrs. This was his hobby he loved. Some creep broke into both storage sheds. The claim was for around 80,000. State Farm has given us nothing but hell since. Implying we done it. We can't believe it. We have plenty of money!! They haven't paid got a lawyer. Given 4 depositions still nothing. Going to court in May, can't wait to tell the jury how they have treated us.

A hose bibb outside my home sprung a huge leak. It flooded my kitchen and family room. I immediately shut off the water and called a restoration service. Then, I called State Farm to submit a claim. My claim experience with State Farm has been a nightmare. I wish I had never left Allstate, whom I was with for over 30 years. Sure, State Farm's rates are cheaper, but they will get you when you submit a claim. In the past when I submitted a homeowner's claim with Allstate, they took care of hiring people to do the repairs and the repairs were taken care of professionally and quickly. State Farm, on the other hand is the Walmart of insurance companies and treats you as if your business does not matter to them.

I have been a customer with State Farm Insurance for 20 years. I have homeowner policy and two vehicles. When Georgia had a hailstorm some years ago, State Farm refused to repair the roof, even after I had an independent roof company to go up on the roof with their "adjustor." The claim was denied and State Farm would only pay minor repairs. My neighbors who had other insurance companies all had their roof fully replaced. So my question to State Farm Insurance company was that the hail hit all these other houses and missed the State Farm houses (there were two other neighbors who also had State Farm). So, here's the problem: They won't replace my roof, yet no other insurance company will pick me up because my roof. Recently, I contacted the Commissioner and still no help.

There was leaking water through our roof recently. We reported our claim to the State Farm. They denied our claim is due to that roof problem was not caused by storm or bad weather. How they really can separate the roof damage was not caused by the weather at all. If no bad weather, our roof may have another 10 years life. They also said the roof was repaired before. The contractor did not do sufficient job, which it is another reason for the damage. They won't cover it. Remember, you have to be sure any contractor you hired definitely did perfect job for your home. If not, any trouble occur in the future, then State Farm will not cover the cost if there is anything they think the previous work was not done perfectly. You have to have the ability in predicting future or you are experts in everything about your home if you are the customer in State Farm. Otherwise, no pay will come from your insurance. Sign!

HOMEOWNER BEWARE - NOT A GOOD NEIGHBOR - NOT THERE!!! On January 20, 2016 I lost a sentimental bracelet I purchased with my 2 sisters who recently passed away. The bracelet value in 2005 was $1770.00 - I have all the paperwork and appraisal. I contacted Jordan Phillips' office staff and was told I did not have coverage. I was told I needed to file a police report to say it was stolen from my house, etc... I was so upset. I went to the police department and filed a report. I told them what they told me and that I needed to file a report even though I know the bracelet was not stolen. After several calls the Claims Department finally called and said that was not true. They said I did have coverage up to $5000 with $1000 deductible. Settling down I started the process only to find out that my current appraisal is for 2896.00.

I just spoke with ** at the State Farm at 483 Atlantic Avenue who was extremely rude. She was very loud and interrupted me every time I tried to speak and consistently spoke to me in a condescending manner as though I was stupid. I told her that the issue at hand doesn't really matter anymore and I was continuing to speak to explain why and she very hurriedly for at least the fifth time after I told her to stop interrupting me said, "You're right. It doesn't even matter. So I'm sending you the form now. Fill that out and send it back." She also interrupted me when I very calmly and plainly asked her for a receipt confirmation of the charge for February since I was told at the beginning of the call that I owed $26 because I was also being billed for January, which isn't correct. I also wanted a confirmation that I didn't owe anything for January.

I have been a State Farm policyholder (homeowners insurance) for decades, even after my mom passed away and I purchased my "own" home four years ago. Mom and I never made any claims, but my agent and his office are responsive to questions on the few times I've contacted them. Well, here's my issue and out of necessity I will be rating State Farm VERY low because of this. About six weeks ago I was contacted by State Farm as the company's underwriters were authorizing "external" inspections of many homes in the area, so I gave them access to my backyard. Well, I got a call from my agent's office yesterday as the report was finalized, saying that I have nine months to secure an "inspection" of my chimney and that I also have to "add" a handrail to my back steps (there wasn't one installed when I bought the home).

A tree fell onto my roof. Estimator wrote 15,000 damaged. They send me a check for 7,000. I hired some Hispanics (thank God) to repair roof and haul huge tree away. Now State Farm won't renew my policy because I couldn't afford lic. I hate them.

We went to State Farm that we had several of our vehicles insured under that we left in Illinois. We visited State Farm agent on November 25, 2015 and stated we needed a home renter's insurance policy. They asked us how much would cover our personal belongings and we paid our premium and left. Fast forward to January 27th and the home we are renting had the sump pump break and we had 10" of water in the finished basement. Of course the policy that the home owner had has been wonderful and covered all of the house repairs via the phone.

If they are my "good neighbor", I want to move!!! I have averaged at least a 10% rate increase every year over the last three years. That is over a 33% increase in three years. Inflation is at 4%.

Charles ** in South Holland - I have to say that this location, has the most unprofessional staff I have ever dealt with. They give customer service a new meaning, which is NO SERVICE, from the supervisor Marisol to the office staff Yesenia. I attempted to help a mutual client of ours in getting a discount in his homeowners insurance and I was met with nothing but condescending responses, not even an attempt to find a resolution for their client. More like oh, well. It is common courtesy when you are ask a question you allow the person to respond, and vice versa, not to mention when asked a question they were not able to answer. I was hung up on. You just don't hang up on someone just because you're having a bad day, that is how agencies lose clients.

STAY AWAY! I have been a customer of State Farm for 25 years, and of Ms. **'s for 10 years. A few weeks ago we filed our first homeowners claim in those 25 years when a plumbing leak dripped down to the first floor and caused damage. It has been a NIGHTMARE. It took me hours to get through to claims. Then the adjuster who came clearly did not know what he was doing. Then I emailed them a copy of the plumber's report that clearly stated that to fix the plumbing leak that caused the damage, the bathroom would need to be "torn up." The company denied the claim, other than $300 above my deductible. They said that they would only pay for work that was necessary to fix the leak. I replied that this was all I was asking for, and that the plumber had clearly said that the bathroom would have to be torn up to fix the leak. So, the manager said he would send out a new adjuster and have him meet with the plumber.

I called State Farm for a quote, I approved and gave them all my card information for the car insurance and bank information for the home insurance as they required. After everything was processed they tell me that by the way the underwriters want to inspect my home, fine. Then they deny me one week later because there is tree algae on one side from trees that are no longer there. WHAT? Ok fine, then cancel the car insurance too.

After 11 years with State Farm, and a couple of claims due to hail and wind damage, they refuse to renew my policy because I had to actually use my insurance. After a leak in a drain pipe that runs over the garage SF sent a contractor out to dry the area in the ceiling of the garage and to dry the area of the leak in a storage closet where our ac unit is located. The contractors tore out the carpet and padding in the inside room and tore out the insulation and cut away drywall in the garage and placed cans in both rooms. They came to pick up the fans a few days later and then never came back to fix the hole in my garage ceiling or to replace the carpet padding or carpet in the storage room. SF rep said they would be back out but they never showed up. The claim adjuster undercut the amount it would cost for the repairs by several hundreds of dollars.

Yes I have State Farm Homeowners Ins. I had a motorcycle accident, actually got run off road by another driver. I was in intensive care and in a coma for three months then in rehabilitation for a year after learning to walk and talk again. Meanwhile our home was in a hail and wind storm, barely missed by a tornado. Lots of damage, filed a claim! Meanwhile still rehabilitating, no job, didn't know if I could even do my job anymore. My wife is out of work taking care of me and getting to and from doctors and therapy so our claim went undealt with for about two years!

I have had State Farm Insurance for over 25 years, giving them all of my personal business, with no major claims. I recently detected a water leak under my slab and called my agent inquiring about it. She told me that fixing the leak would not be covered but any water damage resulting from the leak would be covered. A couple of weeks later, the water surfaced, damaging my cabinets and drywall. I had the leak fixed and a restoration company came over and assessed the damage. They found water damage in my cabinets as well as my dry walls. They ended up ripping out my cabinets and walls. State Farm's adjusters came out and inspected everything for over 2 hours. They told me they would have a repair estimate soon and a partial check the next week. Instead, the following week they sent a company to dig up the foundation to find out how deep the pipe was.

State Farm denied a very legitimate burglary claim without performing an investigation or any interviews. To solidify an accusation of Fraud, they told me the statutory guidelines had been exceeded. They followed that up by saying the original police report differed from final report. With a garage of over 100 boxes many rummaged through, it was the police that told us it would take time to inventory and to email the final report leaving off quantities and cost of items. It was all there in the report in black and white. We have since investigated them to the extreme and plan the largest slam campaign in State Farm history with several class action lawsuits which will be supervised by a law professor of an Ivy League University. Regular wires will be sent via PM WEB and the other wire companies that will blanket the United States. That is only an appetizer. They committed fraud because the policy owners are 91 yrs.old and one, my dad, now passed on.

I have four lines of insurance with State Farm. On December 14, 2015, I requested copies of my homeowners and umbrella policies. I received a "sample" homeowners policy. I have requested copies several times since and get nothing but excuses. The latest excuse is that the regional office does not have copies. Really? If I had a claim tomorrow, my agent could not download my policy on her computer? Interestingly, I have not received a copy of my policies since 2013. Without the policies, I don't know the specifics of coverage and exclusions. This is simply unacceptable.

I own all of our property free, so got high deductible to keep rates down. Their online website is a joke, they do not keep you up to date. I had payments going out of my budget at the bank. They raised the rate. My bank told me they did not recognize payment, payment went unpaid as I had it set up automatically, I did not notice.

Our local agent has made numerous errors on our accounts, and seems unable to correct them properly. The company itself may be OK, though we have never made a claim. But if your local agent's office isn't good, it's hard to justify doing business with them.

The most recent renewal notice included a 300+% increase in my deductible. This was after years of having a $1,000 deductible. We received no call or email from our agent about this so were surprised when we had a rare claim (pipe leaking and damage to flooring) and found out our deductible is now $3,600. The renewal was written so that if you did not respond the deductible change went into effect automatically. With this kind of change we should have been required to sign something or a simple email from our agent would have been nice. We will look elsewhere for coverage.

Been with this insurance for 5 years (car, life and homeowners ins) and I had to file 1 claim on my homeowners insurance. Received letter that they couldn't renew my policy because of 1 claim. Don't waste your money on an insurance company whom will only cover you for 1 claim regardless of how many years you have been paying for insurance.

This company canceled my homeowners insurance only because I missed a letter in the mail right after I bought my first home. If there was a accident I could have lost my house. Use at your own risk. If this happened to you, I am sure you would not like it. Don't take a vacation.

I was a State Farm customer for almost 20 years. I had never made a claim, ever. It was for a property that my father had originally owned and I was renting out. Due to a pipe that started to leak there was water damage in the kitchen. I was told that my claim was denied based on the fact that I had not told them that I was renting it out. I think I told them but I cannot remember but that is not the point. After being such a long loyal customer that had never made a claim, I was more than disappointed that my claim was DENIED. The claim person tried to tell me that due to the wrong policy they were not allowed to pay based on insurance board rules (like I was dumb enough to believe that it was not their fault).

Over 25 years with them with never any kind of problems. Service and agent have been great. Would recommend them to anyone that wants to deal with a great company and people.

Never have a problem with this type of insurance with State Farm. Coverage by offering a host of discounts for everything from multiple-line policies to everyday safety items like deadbolts and fire extinguishers. Plus, State Farm policy holders can even take advantage of special offers on home monitoring systems. A smart way to save money and help monitor your home.

I have had State Farm insurance since I was 16 years old. I have had 2 houses and a car insured for 15 years. Throughout the years I have had some minor claims and State Farm was wonderful. In November 2015 I had a total loss fire... Electrical... Certainly not my fault. I have talked to the adjuster and the fire detective 2 times. It has been over 2 weeks since talking with the adjuster and the only thing I have heard from State Farm is that they are cancelling my homeowners insurance. Really... Can you believe that? Is this legal? If it's not illegal it should be. So before you get State Farm and their great policies just remember not to use them.

Great! They have always been there for us no matter what the problem or need is from our family. Completely professional and always very quickly they take care of all our needs.

We have had limited claims but all that were turned in were handled quickly and the repairs were done with no complications. The only one I remember was having the roof replaced many years ago. We luckily have not had any issues with hurricanes, tropical storms or any flooring whatsoever. The agent's office is within five minutes from our house if we need to speak with someone in person. They return phone calls in a timely manner. There have even been times when they contacted us so make sure if we had any damage, it was reported to them so they could help us out quickly. We have been with State Farm for over forty years and in several different states. We would highly recommend them to any of our friends, any of our family or any of our colleagues.

I have my two cars, golf cart, homeowners and an umbrella policy with State Farm. Happy with the policy, just the rates keep going up and I have never had a claim.

State Farm has great customer service with people that care and people that listen. State Farm has competitive prices and they are the lowest I have found. I have had State Farm for over five years and I have never had any problems or issues with them at all.

They are there when I need them. My insurance is available to answer my questions and take care of my claims. They are pleasant to work with. They are nearby and only a phone call away. I have had the same insurance agency for over 30 years and don't have a single complaint.

Like all insurance companies, they like to take your money but make you jump through many hoops when you have a claim. It's just the nature of the beast. But there should be standards to which insurance companies are held, to keep them honest and ethical.

I've had State Farm for about a year. The rates are good, and the coverage is good. I don't know about the claims, and I've not made one. The customer service is good, especially if you don't need an immediate answer, emailing I've always received an answer by the end of the day.

When my policy was renewed in June they changed my policy to $1,000.00 deductible. When I questioned State Farm they said it was a federal law. However other companies only have a $500.00 deductible. Since 1971 I have had only 1 claim. It was a result of a hail storm that damaged my roof. That was something of course I had no control of. I did check with Allstate and it would cost me more.

State Farm was called when we realized our fireplace had developed a leak on the roof. The agent came out, inspected our roof, and also noticed our backyard fence needed to be replaced. Since we'd just purchased our home on an as is basis, he processed the claims and not only did our chimney/roof get repaired our fence was repaired as well. In full! I was more than happy with State Farm and will use them again and I wholly recommend them. Go State Farm!!