State Farm Homeowners Insurance Reviews

I purchased a different homeowners insurance and State Farm has denied to reimburse me stating I didn't notify them, which I did. This happened eight months ago and based on information from my mortgage company I thought they reimbursed them directly. Since I don't see the mortgage company pay them, I wasn't expecting to see the reimbursement. Didn't realize they didn't cancel my policy until I received a renewal notice. I have tried to reconcile this with them to no avail.

BEWARE neighbors. Anyone affected by the recent storms? State Farm is trying to pay nothing on claims. If anything the absolute bare minimum. I had been a customer for over 37 years. Not 1 claim on my home and when I needed them, nothing. 7 weeks of stress, time, and paying out of my own pocket. They expected me to be without A/C in the midst of 115-121 degrees, no offer for a hotel, NOTHING. I suggest you look into other reputable companies, the cost, and CUSTOMER SATISFACTION. My agent is right near Moon Valley and is fully aware of the storm's damage that has taken place in the past 2 months. Their claims adjusters are not there to help you, they are there to let you know you have paid increases because of catastrophes and now that you need help they can't pay out because too many people took advantage over the years. This is not a Rinky Dink company. GO ELSEWHERE, STATE FARM IS TERRIBLE.

State Farm Insurance policy is the worst policy I've ever experienced, their water damage policy is not worth the paper it's written on. I filed a claim for damages and they used the benefit of wording to deny claim based upon leaks for weeks, months, or years. SF failed to pay for the water restoration and for the repairs. I ended up with a $30,000 dollars bill out of pocket cost $7,600 of which was for water restoration. A word to the wise, read SF reviews especially pertaining to water damage.

I have had two roofing companies inspect my roof and say that there was significant wind and hail damage. Both took pictures which showed problems State Farm's adjuster has contradicted their findings and said there is no damage. While I realize that roofing companies have an incentive to replace roofs, they do not have an incentive to waste time on good roofs. I have had State Farm homeowners insurance for over 20 years and their auto insurance for 50 years. Several other homes in my area have experienced hail and wind damage and their roofs have been replaced by different insurance companies. While I am not personally a roofing expert, I am concerned that in the pursuit of profits, State Farm is downplaying damage and dodging paying for legitimate claims.

I have had some type of policy with State Farm Insurance since I was 16 years old and first got my driver's license. I currently have several life insurance policies and a policy for insurance on my home. While I was on a 10 day vacation with my family, my house was broken into. TVs, laptops, jewelry, and some very expensive designer purses were stolen. MD State Police are investigating and have the full details in my police report. State Farm is REFUSING to pay me for all of my items. They are not treating me as the victim in this situation. The "run-around" that they are giving me is ridiculous. Who has receipts from items they've owned for a few years? They take my money every month but won't pay me for my items. It's appalling and they are severely damaging the 32 year relationship that I have had with them. My agent, Steve **, has NOT intervened on my behalf.

I’ve been a State Farm customer for 40 years with all auto and homeowners. I recently had wind and hail damage and the adjusters refuse to replace my roof. They want it repaired which looks patchy. The roofers can’t guarantee the repairs because they are causing damage to surrounding shingles. State Farm refuses to listen to the problems. I have since filed a complaint with the state.

We have been State Farm customers for 30 years. We reported a claim in 2015 for hail damage to our roof because— an adjuster came out and said no damage. Even though my entire neighborhood received new roofs. The adjuster said the hail cloud skipped our home. In 2016 I noticed a leak in my kitchen. I called my agent and she said I needed to call a roofer — I did and on his inspection he said they made a mistake in 2015. We do need a new roof. So I called the agent again. State Farm said my conversation with my agent was in March 2016 but State Farm came to inspect the roof in July 2016– they gave us Money then.

I have reached out multiple times regarding an issue I am having with a lost insurance check. The check was only signed by one endorser so the bank declined to cash it. However, they will not give the check back. They say it is up to my insurance company to reissue a new check. State Farm will not reissue a check because they are showing it being cashed. BECAUSE IT IS PENDING IN MY BANK NOW FOR 2 WEEKS. I understand that this is partially my fault. However, they are doing nothing to help me. I have so much damage to my home and no money to fix the issues.

State Farm has been operating in bad faith on my home insurance claim. They are bullying my contractors and denying the damages. If you have one through them you should get out now. They are horrible.

We've only had a door replaced and flood damage of around $2000 which was quickly taken care of. We also couple our vehicle insurance and love the discount app.

Have had State Farm for around at least 50 years. They are probably as reliable as any other insurance company. They pay off about like any other company (they are not cheap) but overall they have covered my needs.

Filing a claim to State Farm was alright. But no insurance company is perfect. And I don’t like how State Farm do policy when you have other people living at the same address and everyone have their own individual policy.

AVOID THIS COMPANY IN WAVERLY HUMPHREYS COUNTY TN LIKE THE PLAGUE. They are fine for auto, but for homeowners they are only good if you never have a claim. If you are with these folks get out now and find someone else. The agent is the nearest nothing ever. The office manager is the only bright spot, she is a good person whose hands are tied and the agent is only interested in selling you life insurance and taking your premiums. I have a water damage claim, my policy is total replacement, their adjuster knows more than the contractor (so he thinks), and will not agree with the estimate. I wish that I had never switched my homeowner's insurance to them. I will be moving all of my business elsewhere and sincerely advise you to avoid this office.

State Farm 740 NJ 18 East Brunswick - I had a very bad experience with them. They don't have any experience at all especially **. She has a very bad attitude. She also forgot to give me the paperwork for my home insurance. Overall I don't recommend this office and when I went to her manager he said it's not first complaint about **.

State Farm is a good company, but it charges outrageously high premiums for its policies. You do not get any extra discounts unless you demand them. The company will not revise anything for you, but if you ever have an accident, that's it. You're done.

Had a claim after hitting a deer, which left me with no vehicle to drive. Took a long time to settle. Insurance is a little high in Florida. No sinkhole insurance unless my house falls in a hole.

During the recent tornado my pool and hot tub were damaged. The wind tore the covers off them and debris entered. There was also a small piece of siding tore off as well a garden gate. An agent came out to estimate the damage. Then I received an email saying that the damage was smaller than my deductible. He only mentioned the siding and the gate and not the pool and hot tub. My pool company and I have been going back and forth with them for a month. Now they are saying that the pool company or me have to prove the tornado did the damage! They are terrible to work with.

State Farm treats you like family. Great rates for home and car, including coverage for rv's, boats, 4 wheelers, etc. They help you after an accident, to make you whole again. Ex: rental car, Dr, etc. I've been with State Farm almost 20 years now, and I was very thankful I had insurance with State Farm when my son was rear ended. The car was totaled. The driver of the SUV was only in the States to help open a wind turbine plant. It was a mess. State Farm did all the heavy lifting, I didn't have to do anything. Drop them a line, see what you're missing.

Great service, timely and efficient. Explained the policy provisions, and future options. Have had three claims in fourth years. Very satisfied with service.

My husband wanted me to cancel State Farm. Then Hurricane Irma came through. Everyone I had to deal with from SF came through in ways I could not have imagined. We had a very high deductible on the house, so SF didn’t help there. But when we got water damage, not storm related, SF was terrific.

Agent is the key. Ours has served us well. Not too much “selling” but keeps an eye on our needs. The few claims we’ve had were handled well and fairly. Also, with bundling prices are competitive.

We have been using State Farm for all of our Auto, Homeowners and Rental insurance needs for 15 years or more. Once, while making an in-town move, we had many items stolen from the house we were moving from; to include 3 specialize, very expensive computers. Once we reported, the local agent took it from there. The claims paperwork and process was easy, and we were reimbursed at replacement cost within one week of the incident. Our rates were not impacted, and the agent genuinely cared about getting us back on track.

I have had State Farm in my vehicles since 1982. I love my agent. Three years ago I switched my homeowner's to get the multi line discount. Last summer the neighbor's tree fell onto my property and I submitted a damage claim. This week I got a letter that they are canceling my coverage because of my claims history. ONE claim! My agent said their policy that if you have a claim in the first few years they cancel you. Now I have to find new coverage and the quotes are almost $1000 more per year for less coverage with higher deductible. I am soooo mad.

We haven't had any claims for our house. Just the cars because of hitting deer because we live in the country. But we have a package deal and supposedly get a discount for having all insured through one insurance company.

I needed insurance for my storage unit at a self storage facility. The storage company offered it thru their company but I wanted to stay loyal. Come to find out apparently insurance companies don't insure individual storage units. But State Farm told me I was getting renters insurance & that covers me. But what they did was charge me for a homeowners policy on a home that isn't even mine. My name is not on the mortgage. But they tried to tell me they have to write it under a homeowners policy as renters insurance and in turn it would cover 90% of my belongings at the house and 10% of my storage unit.

Most expensive and least coverage. Do not allow enough to cover repairs. Disorganized at least the Atlanta location. Just terrible. We're going to lose our home possibly due to the issues we've been dealing with.

We have had State Farm Ins for 20 plus years. The few claims we have had have been handled promptly and efficiently. The customer service dept. has always been friendly, polite and knowledgeable.

Pay your insurance, great. File a claim because someone broke into your house... ok. Have State Farm cancel you from no fault of your own and this is when you know you have the wrong insurance company.

I just bought a new home, figured I'd give the competition a chance, State Farm beat the closest competitor by $1,000 a year. Basic walking sense says State Farm gives you the most bang for your buck.

Rates are very reasonable and service is outstanding. My agent calls me once a year to go over all my State Farm policies to find savings or explain any of the coverages and they don’t try to sell something I don’t need.

State Farm is too cautious and finds every excuse to raise our rates. Additionally we never make claims on anything and they recently tried to back out on a deal for a new house. I am a long term customer but this has made me start looking again.

State Farm may be a little pricier than some other insurance companies. Their customer service is second to none and they seemingly totally understand, the pace of life. Johnny on the spot with their speedy claim work. Have had ZERO issues with them for over 20 years.

Rates go up every year, we have only ever had 1 claim ever in over 20 years and it took them forever to settle it. Never had a claim on car ins either.

I've had State Farm Insurance for years now. I stay with them because of the quality customer service. I've considered changing but I don't want to risk being treated like I don't matter.

I have been a State Farm for over 40 years. I have auto, homeowners, etc. I have never had a bad experience! Local agent is great, claims process very easy. Prices are very reasonable. I will never switch!

The last 20 yrs my agent has been nothing but wonderful. Your agent is the key. I had a slab leak which is a nightmare, my agent gave me the information I needed to get thru this unexpected situation. My walls needed replacement, kitchen counter and costly rugs in need of repair. I always could count on my agent to get me thru this horrendous task. I have had fender benders and received all the help I need.

They seem to change the 'deductible' at will. We have yet to make a 'claim' but it seem like it covers less and less, with more "restrictions". The only loss covered, it seems, is loss by "accidental" fire; weather caused? No, natural disaster? No, resulting from "terrorist" attack? No, etc.

To save money, I have homeowners, flood & earthquake through State Farm. The only time I could have made a claim, my deductible was only $5 less than the damage so I did not make a claim.

We were broken into & State Farm was absolutely wonderful, sympathetic and understanding. My agent walked us through the claim process. A storm also came through our town and damaged our roof & State Farm was there (yes, just like the commercial). We have had State Farm for about 27 years, we are very happy with them.

State Farm is the only insurance company I know of that covers named storms. When Ike hit, they quickly covered everything. Their response was immediate and comprehensive.

State Farm told me that I was being dropped after 40+ yrs of being insured with them. I was told that if I still wanted to be insured with them that I would have a deductible of 2500 instead of 1000 dollars. I terminated my policy and went with another Big insurance company. I also had my car insured with State Farm and I terminated that policy as well. All those yrs of paying for insurance and because of a claim of 15,000 dollars for storm damage, and I was considered a bad risk.

The premium for the auto and homeowners is very high compared to other companies. State Farm was prompt in paying my auto claim. They refused to pay for a car part because they said it was not a result of the accident. That is totally false. My agent really is not very helpful and is only interested in upselling. I plan to move my coverage to an agent that is not specific to one company.

I have a really good agent who went to bat with the company and saved my family from a cancellation several years ago when our house was flooded due to a broken pipe in our previous residence.

I have a Renters policy with State Farm. Flooded out of apartment on 12/23/16 hours before Christmas Eve. Tenant upstairs allowed their toilet to run and it destroyed the apartment. State Farm did get us into a hotel that night but it was a nightmare from there on. Their claims database is low-tech and their claims people were clueless. Our agent helped us more than any claims person. Awful experience at the worst time.

I have 2 cars insured with State Farm. It was raining heavy. Water got inside one of the car. I don't know how the water got inside, the car wouldn't start, the dashboard lights was going crazy, clock was spinning back and forth, I got the car towed to AAMCO, State Farm adjuster came to look at the car and told the mechanic to fixed everything. After 2 weeks the mechanic gave them the estimated, it was over $3000. He had to do a lot in the car, State Farm don't want to pay for the repair, they only gave me $600.

After 28 years of paying for home insurance I was informed by letter that they would not be renewing my insurance because of 2 claims totalling 5000. The second I had not intended to pursue because I hadn't heard back from them after being told it might not be covered. Then I received a call from someone there that he could take a look and see what he could do for me. Now I'm worried about car insurance. I believe that it was such a small claim of 500. I'm on a limited income now and worry that it will be hard to replace.

After Blair, Nebraska was hit with a once in a hundred years hailstorm Paul Davis Restoration tried to have State Farm pay for the replacement roof. But they would only cover the first 3 feet stating they don't build them like this anymore (able to withstand 4 in hail or greater) paying 1/3 the cost out of a total bill of 33,000. On top of that they raised our rates stating our house was worth more now that we paid out for a new roof.

I've had Homeowners & Rental Dwelling with State Farm Insurance company since 9/18/1995. After 23 YEARS I had the NERVE to file (2) TWO claims for damages. One claim was vandalism, at the suggestion of the State Farm agent, and the Other was roof and wind damage. NOW I'm being cancelled. I've paid my insurance EVERY MONTH and NEVER missed a payment. NOW because I filed (2) TWO claims in 23 years NOW The RISK IS NO LONGER ACCEPTABLE. My Money was acceptable for 23 YEARS. Just who the HECK do I think I am filing a claim on my Homeowners Insurance JUST BECAUSE I had REPORTABLE Damages???

I had insurance with State Farm for over 35 yrs. I had 2 claims in over 35 both were not a lot of money. But enough that you should file a claim. They took my payment of over 35 years no problem. They made a lot of money off me. Then no warning no letter no nothing I found out thru my mortgage co I had been cancelled. WOW! 2 claims in 35 years 2 different houses. I had my auto thru them also. I went with another co. Seems like they maybe of. Not sure. You only know when you file a claim. Then it is too late!

I have never rated or commented on a business before but as consumers if we do not speak up the word will not be heard. My parents have been a State Farm customer for 35 years and in those 35 years only once have they filed a small claim with their homeowner's policy back in the 80's. Due to the wind storms recently they lost their roof on their home, garage and gutters and it was decided by State Farm in writing they indeed needed to be replaced. First, State Farm settlement provided insufficient funds. They advised I submit a estimate from the roofing company with their cost and then a signed estimate with my parents signature which I did.

We have had State Farm Homeowners Insurance since 1973 when we purchased our home. For the past year, we have had problems with foundation shifts, bulges, etc. under our A/C Heater. We have had State Farm inspect everything (supposedly) three times. According to them, there is no problem. About a month ago, our foundation split total across house under the wall of two bedroom, causing the foundation to drop 1/2 inch in the Master Bedroom and our middle bedroom. We finally had a private inspection done with the proper equipment and the findings were absolutely astounding! The pipe that takes the condensed water out of the A/C pan had corroded and the water was soaking into the foundation, causing it to bulge up under the A/C. This action has tilted the entire foundation to lift under the A/C and slant the entire foundation on the bedroom side of the house to slant off downward, shifting doorways and walls.

My husband and I got State Farm insurance a little over 3 1/2 years ago. About three months into having our insurance a contractor damaged our kitchen floor. Come to find out that the contractor did not have insurance and all of a sudden he closed his business and went bankrupt. So we filed a claim. Everything seem to be OK and then a year and a half after we filed the claim we were canceled. Stated that we were a high-risk because six years ago a water pipe broke and we had a claim and mind you that claim was going to be dropped off so it would not of been counted against us.

If I could’ve put zero stars, I would have. I have homeowner’s and multiple life insurance policies with State Farm (all of which are about to be cancelled). I had a flood in our second bathroom 6 weeks ago, the water complete flooded the bathroom and went under the house, leaking to the outside. Multiple contractor estimates were around $20,000 to fix all the damage. State Farm initially said they’d pay $1350 of it, now they added an add’l $1800 but refused to address that the posts my house are on are sitting in standing water.

I have been with State Farm Insurance for 12 years. In that time I have never had to file a claim for house repairs. I had a sudden strong wind lift the roof of the patio of one of my houses. The State Farm adjuster came out to look at the damage and said she would take care of everything. My roof is five months old and State Farm said they would patch the damaged section. All they paid for was to put a little tar on the damage part. My roofer came out to make the repairs and told me that patch job was only good for 3 to 4 years. He said for it to be properly repaired it should be coated and that would last 25 years.

I live in the Kankakee/Aroma Park, Illinois area and last week we had a massive wind and rainstorm. I had an inch of water in my once furnished basement. An agent came out, didn't take pictures, no measurements, or check my sump pump or the back up to the sump pump. I have 6 rooms that were flooded, he told me I didn't have $1000 worth of damage so they cancelled my claim.

We've had homeowners through State Farm for 20 years. We've had car insurance longer than that. My entire family - parents and siblings have had State Farm for car and home for at least 50 years. My husband and I got a cancellation letter because we didn't replace some boards on our house. I informed SF, Wells Fargo and GA that we haven't seen an agent in 15 years. I was told that they sent a letter in 2016 about "some boards" needing replacement. No pictures, diagrams or a human to point out which boards need to be replaced. SO, they sent ONE letter TWO years ago, no calls/voicemails/emails/person, and SUDDENLY, we get cancelled.

State Farm had me as a customer for over 11 years. I had some water damage that was caused by my upstairs neighbor, twice in a few years. She refused to pay and refused to give me her insurance information. So of course I put in a claim with State Farm not knowing how bad it would get. They did pay out, less than $2k total over all incidents. They never went after the upstairs neighbor's insurance company even though it's settled law in Illinois and explicit in the condo documents that she is responsible. Now not only have I been non-renewed, based on the information they are publishing about me. I cannot get insurance on it. I'm going to have to be homeless basically because the insurer of last resort has such sky-high prices I cannot afford to keep the place.

After more than 40 years as a State Farm customer - auto, personal belongings and homeowners - I am UTTERLY disappointed and shocked. We discovered that our water heater (located in garage) had a leak when the baseboards in a bedroom began to swell and the carpet was damp. Investigation showed that the water heater had apparently sprung a slow leak - and the water ran down the stand in into wall adjacent to bedroom. As soon as we discovered, we did all the right things with calling plumbers, disconnecting water heater, etc. Work began with State Farm - recommended partners to mitigate it all.

My chimney on my house fell down causing considerable damage. State Farm plans to deny my claim due to deterioration of the brick. Less than a year prior to this incident a State Farm adjuster was at my house for a claim due to damage as the result a water leak in my ceiling. Adjuster checked my roof and he said that the roof was in great shape. Never once said that either of the chimneys were in bad shape and if not fixed they would cancel my policy which what they generally do. Now the chimney fell down and the house is condemned and the furniture is ruined. Over 20 years a State Farm customer.

After a storm that damaged my rental property, State Farm depreciated all the damaged property and refused to pay the bid to fix the roof, saying the roofer was overcharging by $200. Then canceled my insurance. My first claim in over 25 years.

Whatever you do, please read the fine print. They will say anything to get you to sign a policy but when you need to file a claim, they are quick to deny you. I had my things destroyed in an storage unit due to rainwater and rodents and they denied my claim stating that I can not show proof that there were a storm and rats eating and pooping on all of your things is not covered. So now, I am sleeping on the floor and have no good clothes to wear to work or TV to watch or even a toaster. Thanks, STATE FARM, you really were there for me when I needed you most (NOT).

Our entire city sewer got backed up into our basement completely out of our control. We lost thousands and State Farm did nothing. They have a business model where the agent pretends to be on your side fighting for you. The reality is that they are all one company and it is a complete work. I’ve known others who have had multiple lawsuits with them because they refused to pay. They won’t even cover damage to a house from a storm. What’s the point in having insurance if everything out of your control isn’t covered? I will be searching high and low for an actual reputable company if there is one and reading the fine print extra carefully.

Property has had very limited claims, when I phone about possible claims agent has said that is not covered. It is a generally covered loss by some other insurance companies. "Always goes back to the deductible," he says. Really? I found agent to be very questionable during auto experience, said, "Car rental was paid at 80%" - which is not what policy stated. Is also acting with discrimination. After having crunched the numbers on a repair yesterday for tax extension, overall on homeowners they paid a small amount for actual repair costs.

Agent's (Marcella of State Farm Olean NY) lazy employee decided it was easier to cancel our whole new house insurance policy, rather than have home re-inspected for construction details. Whined about aluminum siding and concrete slab foundation when house is clearly (and is clearly indicated by our pre offer inspector) vinyl siding and split level foundation. (Big difference if you are a qualified insurance inspector!) Now we are left with no coverage on a house that was scheduled to close TODAY! AND the refund check is less than what I paid!

Just discovered I was charged 40% more for my home insurance. I discovered this when I received a letter from my mortgage lender that my payment is going up in March by almost $300 more a month because my insurance billed them for close to 1,000 more last year than previous years. When I asked my agent her answer was that we lost a 15% auto discount, I pointed out it wasn’t 15% but 40%. She later emailed me apologizing for her mistake that it was actually a 35% auto discount that we lost. After some research I found out that no such discount exists. Further State Farm’s own website clearly states that the multi line discount is UP TO 17%. I believe they spiked my insurance rate unjustly and billed my mortgage lender but did not make me aware of the charge.

I filed a claim when my HOA billed me for damage they claimed a visitor had done to property. They hadn't followed Ca laws to bill me, but they accepted and reviewed claim anyway. They spoke to three witnesses and then approved the claim. I asked to see what my HOA submitted and the invoices did not match ANY of the damages. I complained to a higher up and he said NONE of the witnesses claimed they saw ANYTHING. How was this approved? He said that he had no info that it had been. It actually was, I told him, by the agent and her supervisor and I had to point out to them the info they had received was bogus!

My mom lives in the Atlanta Georgia area and has State Farm for 35+ years from home, auto. Really being overcharged but that's another story. My mother has never filed a claim. Her house burned November 2016. They said she had lost everything. So when your insurance company tells you that you trust them. They say your property damage coverage is $93,000 you will be okay. 1st lie. Knowing what I know now I should have bought a PODS storage unit and cleaned my furniture and kept it. We didn't take any pictures because there again we lost everything. They didn't explain the need for pictures, but they took pictures. "Ms. ** everything will be okay. We will take care of you. You've been with us a long time."

I've been insured via State Farm for decades. My policies over the years included homeowners, car and renters. I never considered even getting quotes for other insurance even though I could have likely saved money doing so, why? Because State Farm was my insurance company and my parents insurance company (i.e., it was the family’s insurance company).

We have been State Farm policyholders for 35+ years. We recently had a claim with water damage in our basement. They have apparently changed our deductible two years ago without notifying us. Our deductible went from $2500-$7980. Basically there wipes out any cost to State Farm in terms of our claim and leaves everything on our responsibility. I have heard through the years that State Farm is a terrible insurer. Now I have experienced it. Buy my insurance in another company. They are the worst!

Save yourself the trouble. Find another company. In the past three years we have had continuous damage to our roof. We've gone through major wind storms and even the most recent hurricane. Both of my neighbors have had their roofs replaced... By the way our roof is 18 years old and this is the only claim we've ever made to State Farm. This company is terrible and I'm going straight to my agent's office to get yet ANOTHER adjuster out here.

We recently moved into a new home and canceled State Farm Insurance. We spoke to rep who would take care of it only to receive a bill for a period of time that we no longer lived in the house. Called again, was told that we would be refunded, never received refund and was billed again. We are now on our third attempt to cancel and were told we would receive no refund. Avoid them at all costs.

I have been a SF client for over 10 years, with home, autos (5) and umbrella liability coverage. I had submitted a claim for water damage to a portion of my house, consulted with my agent before submitting the claim and was denied coverage. I expressed my disappointment to my agent who told me he would see what he could do. He asked for me to get a quote from a contractor for repair and I did. After a couple of months, and numerous inquiries by me as to the status, I was informed by letter from SF that my homeowners coverage was not going to be renewed. The reason: for the claim I submitted that nothing was paid on. I have the letter that states that very fact (glad to share with you and all the emails to this agent).

In October 2017, we found out that homeowner's insurance provider State Farm was a bank client of our mortgage servicer JPMorgan Chase. Neither business disclosed that they were in business together. Since Chase took over our mortgage in 2013 our insurance premiums have increased significantly. After 25 years as a State Farm customer we bought a new policy and cancel the current one with State Farm. After over twenty request to cancel the policy since October, State Farm is still refusing to cancel the homeowner's policy and refund our money. We cancelled every policy we had with State Farm and every refund check we received was from JPMorgan Chase. Illegal. Avoid doing business with State Farm.

Have been with them for years. Would really like to change companies but just don't seem to have the time to investigate other companies. We have the old mold policy on our homeowners insurance that we had grandfathered in when they dropped it as normal coverage years ago. Afraid to drop it in the event we have a flood and get mold.

I opted to buy insurance from State Farm for my older model mobile home as the rates seemed reasonable especially given the beautiful condition of the home. The salesperson did not explain to me any aspects of guaranteed replacement cost. Two months later someone broke out 10 windows in the unit. This company told me that my claim was one of $4,200.00 but with depreciation offered me $42.50. I was totally disgusted as that would pay for fuel to Lowe's to pick them up. I am now seeking intervention with the Insurance Commission, The State Attorney General and the BBB.

We have had State Farm Homeowners for over 30 years with no claims. When we approached office about filing a claim for a ceiling collapse we were told that you were allowed one claim every 30 years and that if we called the adjuster for an inspection that the inspector would likely find some reason to deny the claim... installation fault or structural issues... even though house is over 50 years old with no issues. Even though a claim is denied they said, "It would count against your once every 30 years allowed filing." They said the chance of cancelling policy increased with claims or even claim denial. This was very disappointing and made us question why we have insurance with this company. We chose not to file a claim and will explore other insurance companies as well as report this information to regional office to verify if correct.

I have had this insurance for more than 20 years and never once had occasion thanks be to God to call upon the company. My agent is indifferent, doesn't make a difference and I should be more gracious but this is what I feel.

Had a claim rep come out, looked at all damage, gave me a check then I question the fascia on my house because the new material was not going to match. The claim rep said, "Yes we will replace all fascia due to it not matching." About a month later called them again and they gave my claim to another rep so I told that the other fascia (lower one) and soffit won't match top fascia that they agreed to pay for, but the new rep said, "No we are not paying for it." Went to my agent and he agreed with me and I still got a no. It is sad how a company can say yes to one thing and then later say no to it again. Very sad. I will go to headquarters to complain also. Not fair that this can happen to a customer with great standing. Was not fault that we had a bad storm and now my place will look worse due to them giving me some and not all so it won't match.

My agent Justin at State Farm is the best! Unfortunately, I had family issues come up all at the same time and needed more time before starting my services. Justin did exactly what I asked of him and he didn't forget to follow back up with me. His advice was superb and I couldn't have asked for a better agent. I am happy to be a part of State Farm!

My agent and his office in Centerville, Ohio of nearly 25 years for home, car, etc. has become completely incompetent and after 2 1/2 months and 3 phone calls later and promises to have someone look at my damaged roof from a storm, they still have not come out. I will be promptly terminating my policy and will speak of State Farm as the WORST 'Good Neighbor' you'll ever have unless you're living next to scum...

I have been with State Farm Jeff Hamilton's office for 10 years now and can say they have always handled my issues quickly. I've have a broken pipe that caused a flood in my home, a house fire, and broken car windshields. State Farm has always come to my aid with no hassles. I would give them an 11 out of 10!

I've been a State Farm customer for fifty years, never filed for anything but a few windshields and perhaps one fender bender. Recently a 10 ft by 6ft section of my roof blew off, anyone could tell that another section was about to come down and much of the other roof was in bad shape. I called several roofers and was told it certainly was an insurance condition as we had a hail storm just 2 weeks before. I filed a claim and was told to get a roofer to put a tarp on it to prevent inside damage (I guess that might have harder to get out of paying for). I did this and paid a roofer to put some tar paper and a tarp over it. When the inspector called I told him that the whole roof was bad needed to be replaced, he told sarcastically that, "We'll see about that". I knew at that point the outcome had been predetermined.

My daughter's neighbors tree fell on her house during a storm. State Farm told her not to touch anything until an adjuster came. After calling every day for 7 days someone finally asked her if she had removed the tree because she needed to do that before the adjuster came. They then told her they would not be responsible for any mold damage due to her house having holes in it. We are now over a week and no adjuster. No one helped her in any way. She had no electricity or gas. She does not live near family. She was told to keep receipts. With deductibles and paying a tree service. She can't afford a hotel. I have friends that have another insurance and they put them in a hotel and made sure things went smoothly and helped lessen the stress. I have been with State Farm forever and never had a bad word against them but after this I will be looking for a new insurance company and will tell everyone that State Farm is great as long as you have no claim.

State Farm canceled my home owners insurance for a claim in last 3 years with no prior claims and the new claim was CLOSED with ZERO Payments made - The CLAIM ended up not being needed. Now I can’t get insurance with other companies because they reported this. What on earth is going on in this country when people can get insured to rebuild multimillion dollar homes in coastal regions time and time again and insurance companies lock out working middle class people (my home is $140K in value) from keeping insurance and potentially my mortgage because of now not being able to get replacement insurance due to how State Farm reported a ZERO paid claim. WHERE IS GOVERNMENT REGULATION to protect consumers from these crooked companies.

We moved to the US from England 2.5 years ago and took a renter's insurance with State Farm. We've paid around $320 per annum for the policy and, in June this year, we were broken into and needed to make a claim. First off, we thought we had a replacement policy and, yes, when we went to make the claim we're told by the agent how lucky we were to have that. The $500 deductible we swallowed only to find that this 'replacement cost' was applied only AFTER State Farm had estimated what something was worth, e.g. I had a handbag that I bought a few years ago that they estimated is still worth $250 so they'll only pay me for the amount beyond the $250! So what was the point in that.

A pipe in my kitchen ceiling went from working fine to suddenly leaking cause water to come out of the ceiling in a steady flow. The plumber found multiple holes in the pipe where water was squirting out (NOT a slow leak over time). I opened a claim and left multiple messages for the person handling my claim. I never got a return call.

We've been with State Farm for 43 years. Had two major storms go through one of our farms. One was a tornado which destroyed a new 44' X 88' shop. Called State Farm. They were on our property within a couple of hours. The agent inspected all damage done to our property and within a couple of hours he wrote us out a check to cover damages. One week later we had another storm go through with more damage to the property. State Farm was there, inspected the damage and issued a check. We were never disappointed with what they offered us to repair/replace damage. State Farm has always been there for us.

After 27 years of loyalty to State Farm, I submitted a claim for a lightning strike to my home. The lightning strike took out 4 TVs, a computer, a phone system, a battery tender and a large pine tree. State Farm has denied my claim. Saying did not meet the deductible of $1500.00. The pine tree removal is $1100.00 by itself. The computer was over $800.00, the phone system was around $130.00 and the TVs well even at $300.00 each (just saying). I think that is well over the deductible. They offered me $120.00 something dollars. State Farm says, "Like a good neighbor we are there". Yeah, until something happens then they run... Don't go with State Farm... they tell you good stuff but when the rubber hits the road... they won't help.

I have been with State Farm Insurance Company for 20+ years. My home was built with poly-butylene pipe fittings (which had a class action suit in the early 2000). Recently, the fittings began to break successively. I had filed a claim in 2009, for the same problem. However, the agent at that time was being replaced with another agent. Therefore, the claims form that I should have filed were either not submitted or dropped through the cracks in the transition.

My husband has had State Farm for many, many years. We recently had a pipe burst in the house, and State Farm tried everything they could think of to not cover the damages. They ended up paying, but only because our local State Farm guy really helped push it through. If he had not have been our agent, we would not have gotten squat.

I just wish the deductible were lower, not always one has $1,000 laying around. I started with a $500 many years ago and never filed a claim, so why up the amount. $500 vs $1000 is a no brainer, and it isn't only this insurance company, all the others have this high deductible.

I had been allowing my nephew to live in my home. I made some changes to his conditions that required me to take the key from him the night before he robbed me. Upon filing my claim with State Farm, they informed me about a clause in the contract, which I did review and didn't think it applied. State Farm didn't budge on their position and their representative barely offered sympathy. I contacted the MN Attorney General and claim honored.

I live in a new subdivision in Sycamore, IL. My husband before he died has been a customer with State Farm for more than twenty-five years. My home currently has damages to the front of my home and State Farm will not cover it. I am pretty devastated that they won’t help me out. All that money I put into my homeowners policy is useless...

I have been a State Farm customer for 25 years. All vehicles, 2 rental houses, and my home owners policy. On one of my rental properties, State Farm forced me to put a new roof on in 2009 or they threatened to cancel my policy. During an extremely cold winter, a pipe busted and State Farm paid out around 10k for water damage. In 2016 a huge storm came in and damaged the roof I had replaced in 2009... So State Farm had to replace it. Now all the sudden, they do not want to renew the policy. They take our money monthly, then after an act of God, they want to not renew. There should be something illegal about this practice! Anyone have any ideas? Thanks.

I had a lightning strike near my home a year ago in the middle of night. It caused all devices connected to low voltage (coax, ethernet) to be ruined. Requested to file a claim. The claim agents required that someone certify that the damage was the result of a lighting strike. No one will because no one was there (besides us) to certify the damage was from lighting. Everyone who came to look at/repair/replace devices all said it was likely from the lighting strike but could not certify so since they were not there at the time. I gave up and discontinued to pursue the claim. No payments were made.

Beware, they wont refund you even after you canceled it seems. Had them for like 10 yrs total... About 5 yrs my agent retired and they transferred me to a new agent. Ok. All seemed fine for several yrs then he went on to corp level or something and they brought in an agent from Suffolk, Va that argued with me that I was under insured on my house at 173+k.... It's a 1939 1084sq ft home vinyl siding... Come on!!! It don't cost 220k to build 1100sqft!!! That was last fall. This yr he or state farm drops the amount by 100.00. Hmm ok then ups my auto insurance 100 every 6mo after I dropped 1 of my 3 cars... Reason!!! "My zipcode"... So I went looking for a new company...

After 27 straight years of auto insurance with State Farm, (Snake Farm) and 10 years straight of homeowners, they canceled my homeowners policy because I had the audacity to use it. Here's the story; In June 2016 a freak hail storm hit SW Wyoming and did millions of dollars worth of damage to cars, structures etc. This is a very uncommon weather event for this area. We had damage to our roof, window screens, fence, deck, and stucco. The adjuster came out, looked at everything, took pictures, etc. He climbed up on the roof, measured it, photographed the damage, and told me there was only damage to a small area. Now I'm not a professional contractor but I have helped to install several roofs and this didn't sound right to me. I noticed the same adjuster also inspected both of my next door neighbors as they were insured with SF as well.

I have been a customer of State Farm over 25 years. I have never had a claim on my home insurance and one claim on my auto for $700. Every year my homeowners insurance went up and this month (06/17) my auto insurance went up over $400 for the year. When I called to inquire, I was told it was the North Carolina Insurance Commission who increase the costs. When I called the state, I was told , no, it may have gone up a little but nothing to account for that rate of increase. I called my agent at State Farm and was told, "We cannot charge more than the state allows."

State Farm handled our homeowner's insurance claim in bad faith, refusing to address the line items in our contractor's invoice for our actual water damage, instead relying on a self-serving "estimate" from their consultant that came in thousands of dollars below actual cost. Their consultant came to our house on day 6, saw that the home was still saturated, shook our contractor's hand complimenting him on doing such a good job and then proceeded to write an estimate for 5 days drying time. Even a lay person can tell this makes no sense. State Farm also delayed our case and was unresponsive to our inquiries. State Farm took 22 days to even contact our contractor to express disagreement with their invoice (and even then, did not have specific concerns, just that the invoice was "too high") I do not recommend State Farm Homeowners Insurance. This has been a nightmare.

While on vacation in Disney on November 15, 2016, I received a call that my basement was flooded with approximately 3 feet of water. Unable to get to my home we called a friend and a company that handles these claims. The water was pumped out, my basement was gutted and fans were placed to dry the basement within a day. Because my insurance (STATE FARM) all the water damaged property had to remain in place until the auditor can inspect the property. Today is June 20, 2017 and my property is still in the same place and construction cannot start. Apparently the claims associate Debra ** believes the claim was too high and has put us through hell.

I've been with State Farm for over 37 years. I guess I only have myself to be upset at... I really expected more from a company I'd been doing business with for that long. My insurance has been rising steadily this past year. I would call often and inquire as to why it keeps going up, and I always get the same answer... It's the market. Well, that's a lie. I now have Progressive and saving myself over $30 a month. Not an introductory price. How can Progressive give me better coverage, higher amounts on everything and some extras on our RV. Also lower deductables. How can they do that and a company I've been with that long cannot. Never in all those years filed a single claim on my home. The only claim on an automobile was over 20 years ago for a deer that ran across the road into my car. It was a very low claim to boot.

On April 1st I signed a lease to my first home with my wife. As a requirement we needed renters insurance so I thought...Excellent! I can get that from my car insurance provider. I called State Farm to get a quote and found out that my monthly rate would stay the same because although renters insurance was about $11/month I would receive a discount for having multiple policies so I thought...Awesome!!! Long story short...from having a bill at $139 and some change I was charged $208!!! I spoke with Carol from Tony **'s office and she said..."It is what it is"!!! Carol acknowledged that I was misquoted and that it was because representative I spoke with was an after hours agent but there was nothing they can do. These people...Or at least Tony **'s office doesn't care about customer service, with a "It is what it is" state of mind. You're bound to get ripped off. Please stay away!

Initially, we called after shingles blew off our detached garage. The State Farm adjuster came out and said the damage was under our deductible. He sent us notification referring us to attached documentation. There was no attached documentation. Shortly thereafter shingles blew off our home. We again contacted State Farm and they sent out an adjuster. We assisted him in every way we could, including having my teenage son carry a ladder to our upper deck to assist him getting on our roof. After his inspect, the adjuster commented that our roof is steep and he didn't go over to "the other side" to check the roof because of the roof's pitch on our two story home. The adjuster made a comment to me about seeing hail damage on the far side of the roof. I thought nothing of it because hail is not uncommon here.

I had State Farm since 1977 on my home and 1969 on car. To keep things simple someone broke into my house and stole stuff and State Farm wouldn't cover the theft. I turned them into attorney generals office and the nightmare got worse. After several years of asking them to pay my claim and by then I was on blood pressure meds and seeing a therapist because of all the stress from the robbery and State Farm not holding up to their end to pay my claim.

I have had State Farm Ins. for 17 years as far as homeowner. And 20 plus with car insurance. After I filed my 2 claim one in 2014 and next in 2017 they cancel my homeowner's insurance. Stating that in accordance with the terms and conditions of policy and the laws of the state. They can cancel due to two claims being filed.

This past week I discovered a water leak under my house. I immediately called a plumber and he informed me that the drain line inside the wall for my kitchen sink was leaking. I called State Farm to file a claim under my homeowner's policy. They recommended that I contact a company to start procedures for drying the water from the affected area. I called ServPro and they came out the same day and set up their equipment. The next day I received a call from State Farm informing me that they would not cover water damage of mold that had been occurring over a period of time. State Farm would be sending an inspector to assess the situation and determine if they would honor my claim.

State Farm has denied fact of unquestionable voracity. They appear to have a culture to refuse claims as a matter of policy. They are inattentive, unresponsive and disingenuous. I have lost all my possessions and told even though I was 500 miles away I am at fault. The evidence and the conclusion defy reason or integrity.

I am a 62 year old senior with failing health. I had a water damage claim after a large branch fell off a pine tree, knocking a large hole in the roof of a garage at my mountain home where I had many antiques and family heirlooms stored. I lost many wonderful antique pieces that were my mother's who died in 2013. The "claim owner" had me at first provide replacement comparables for my 140+ items, then told me that wasn't good enough, that I had to provide "sold" comparables for those items, which took me days to do. Then they said that wasn't good enough, that I needed to have all of it appraised, which I then provided the appraisal. Now, they have switched me to an independent adjuster who has harassed me endlessly, and was rude beyond measure. Even questioning why I didn't have "ordinary garage stuff" in my garage, and lambasting me for storing antiques in my garage.

I have had State Farm (Folly Road Agent) for over 20 years, home and auto. Never had to file a claim until now. Needed my roof replaced. Took 2 months to get an adjuster out, that adjuster was incompetent, said he had to get another adjuster! All estimates that I received was between 15,000 and 19,000. State Farm gave me 7,000. I informed them that I did not have the extra money out of pocket, that I would need time to save. Guess what? They sent someone out who claimed that because of my roof needing repairs that I was neglecting my home and they would be canceling my policy. I called and informed them that I have an open claim to have the roof fixed. They didn't care, claimed that the primarily insure auto and if I reconsidered having them to insure my car it would look better for me.

I have been a State Farm customer for over 25 years. I have always had all my insurance (2 homeowners policies, 3 cars, 2 ATV's and a motorcycle) coverages with them. For this loyalty, they have provided me nothing but hassles and issues at the highest rates possible. I had the unfortunate need to file a claim in January for water damage from my upstairs basement. They would only cover the bare minimum and wouldn't fix the root cause of the problem. Now, due to a bad windstorm, I have suffered severe damage to my roof. After I contacted a certified professional roofer to do an audit and inspection, State Farm sent out their own "specialist". After this guy walked around my roof for about 20 minutes, he claimed none of the damage was a result of the storms. When I showed him a copy of the certified report from the expert, he still wouldn't agree with it.

Our sump pump float switch failed on us, I noticed this at 11:30pm one night when I went into our finished basement and stepped in water. After 13 hours of my wife and myself vacuuming out water and trying to dry out the basement about 150 gallons plus. We contacted State Farm, realizing our loss may be more significant than our deductible, and made a claim. During the phone conversation the State Farm representative went through what our deductible would be then proceeded to tell us who to contact and who they use in our area for insurance claims. There was never any mention of this not being covered or the possibility of it not being covered. We proceeded to get Servpro out to continue with the cleanup and drying of the basement. The state farm rep we had contacted told us an agent would be in contact with us within 48 hours.

My husband and I purchased our first home in January of 2017, I have been a life long State Farm customer with my auto insurance so I applied for a homeowner's insurance policy as I had always thought State Farm to be reliable and fair, specifically the agency I dealt with The Becky Thompson Agency. We were approved for our policy and the closing on our home went smoothly. In April of 2017 I called to get my husband a quote on car insurance and was told that our homeowner's was cancelled back in January "are you aware of this?", which we certainly were not! Turns out they cancelled our policy due to the condition of the barn behind our house (which as an aside we are going to be demolishing anyways) and our insurance ended in March of 2017. We received no notification of this cancellation, nor did our mortgage company. No letters were sent nor were any calls made.

My home experienced major water damaged from overflowed toilet on April 8. Roto-Rooter came in and supposedly removed an unknown source from the pipeline costing me $211. Water restoration process was then done by Roto-rooter costing $6,541 which was filed on my homeowner's insurance with State Farm. My floors were taken out and the lower part of my walls. I have yet to receive any type of payment. I keep calling the adjuster Krystin only to be told that they need to know exactly what the object was that was pulled from the line. Nobody told me that I needed to send the specimen to be identified. It makes no sense! I am currently seeking other insurance and plan on seeking an attorney. I would never recommend State Farm to anyone!

I had been with State Farm for over 20 years for vehicle insurance and never had an issue. So when I purchased my first home naturally I went with them for insurance. 1 year after I moved in there was some "storm damage". This damage (flooding) claim went on for 2 years before they were able to actually figure out the cause of the damage. During 2 years it wound up going into 3 claims, instead of reopening the same one, as they were all related. It was actually due to a contractor, who incorrectly installed some windows (part of the house is in the side of a mountain). State Farm said they would go after him to regain their money, and they would just take care of us. I was fairly happy with them, other than having to sometimes "fight" for them to take care of the issue (standard for insurance paying out).

I had paid State Farm for years. I used them because they were the same as the one my association used. That came back to haunt me as they talked to the president of the association regarding my claim and paid nothing. I do not think that was okay. They should not have talked to them as they were not on my policy. The association also paid nothing. I had a walls in policy and this was for a pipe underneath my bathtub. I would never use them again.

I've never had to make a claim that is why I am giving # 3. Cost is still up there if you want full/plus coverage on value---not sure where value would be if I had an accident --- that is why both have average rating. Our local office (customer service) has very helpful personnel & know they would try to help, if needed. My coverage & company overall is great/tops but we also pay for it.

I have used State Farm for home and auto for more than 25 years, and they were great because I never had a claim. Bastrop experienced fires, hail and wind since 2014. Everyone in my community was given a new roof by their insurance company and not mine. State Farm did give a new roof to my neighbor who live 75 yards away, but they had to sue State Farm. I will not use State Farm ever again. My first home was insured by State Farm Freudenberg in Galveston, Dippo in San Antonio and Allen in Bastrop. I wouldn't send my worst enemy to either.

State Farm gives you exactly what you are paying for. Their insurance is very affordable and is a no-nonsense company. Whenever I call with concerns or just want an update, the agents are always friendly, kind and very thorough in their answers. They always explain everything to me in detail that is easily understood. I like State Farm better than any insurance company I have used to date because I know they are honest and up-front about my coverage and tell me exactly what I need to do to better my coverage.

I have been loyal to the same State Farm Representative for 20-25 years. He provided excellent service until now, so I had grown to trust his advice without question. About a year ago, we were advised that our home was in a flood zone, and that our mortgage company, Wells Fargo, required flood insurance or they would force it upon us. I immediately called our agent and requested a quote. I didn't ask advice - I explained the letter and asked for a quote.

I have been with my State Farm Insurance Guy for about 10 years. We just had an update meeting (to make sure I was getting the best value and coverage of course). He came to my house, I thought that was a great plus... Talk about going the extra mile! He was very helpful. I really like and appreciate personal care.

Have received courteous, prompt and appropriate service on the few claims I've had. No attempts to deny claims - great help from agent.

I purchased homeowner's insurance when I closed on my home Feb. 28, 2016. Five months later my home was vandalized by my daughter's father and it caused me a total lost but thank God to State Farm insurance! I opened a claims and they sent me the most respectful agent to handle my claim. Just when I thought my life was over State Farm gave me a check for repairs to my home and personal property without hesitation!

State Farm, at one time, was an excellent insurance company. I have had my car insurance with them since I was 17 years old. Additionally, they hold my homeowners coverage. I have never, that I recall, turned in any claims on the homeowners coverage, yet, the annual fee is higher than my taxes (and I realize that I am helping pay for all of the storm damage in this country).

We had major water and smoke damage from a fire from our neighbor's condo fire. State Farm paid everything. They put us up three months, paid for most of our meals and instead of using someone they let us do the unpacking and that kept us from having to pay the deductible. They have also paid for any other damage to property we've had over the years. We have been with them for 55 years. VERY GOOD COMPANY.

My insurance has a 1500.00 deductible so when something small happens we just fix it. We did have a major issue with our sump pump that they would not cover and we had to pay over 5000.00 to clean and repair. I pay over 1500.00 a year for this insurance. I bought another insurance for my home to add to this one to cover appliances and my furnace from AHS and that is well worth the money we spent.

I have had State Farm for many years, covering several different houses as I have moved. My policy is actually being serviced by Dover Bay, which is a wholly owned subsidiary of State Farm, that specializes in insurance for homeowners in coastal areas. State Farm will not cover my property, instead they sub it out to Dover Bay. I have made claims to State Farm for properties other than the one I currently reside in. Although the cost of homeowners insurance was always seriously high, those claims were handled promptly and efficiently. I have not yet had to make a claim with Dover Bay. Again, the cost is outrageous.

Claim number: **. Date of loss: 02/15/2017. As a State Farm policyholder of renter insurance, I am extremely disappointed at my most recent experience with State Farm. At night on Feb 15, 2017, as soon as I was aware of moisture on carpet in my living room due to water leaking from water heater tank in my apartment, I immediately reported with maintenance of emergency and filed the case with agent of State Farm on Feb 16.

I have filed 2-3 hail claims and have been denied each time even after the adjuster they sent out bent my gutter trying to get on the roof. My agent called last week wanting to come by to take pics and I explained the fat was locked and I could not take off work. Today I get the cancellation notice after paying premiums for 25+ years. Good riddance. There are better and more reputable companies out there.

After 40 years with State Farm, they dropped my homeowners insurance policy citing the dangerous swimming pool and lack of railings on my elevated porch. Unfortunately, the home does not have a swimming pool and has never had one. Additionally, there is no elevated front porch, just a concrete slab. After trying repeatedly to correct this, they continued to insist my swimming pool and porch were safety issues. How can they be issues if they don't exist?

S.F. CANCELS MY H/O's DUE TO ACT OF GOD!!! Rec'd my "non-renewal notice" yesterday, after 18 years with State Farm. We had wind damage in June 2016 from regional storms, resulting in roof damage. No other H/O claims. Since Apr. 2011 (lightning from a storm).

I have been a loyal State Farm customer for 23 years. Yesterday my agent informed me that State Farm would not renew my homeowner's policy because I had filed 2 claims in the last 6 years. One claim was due to a catastrophic event, a tornado, and the other claim was when a tree fell on our steel fence. I feel foolish that I stayed with State Farm out of loyalty all these years only to find out that the company does not extend that same loyalty to its customers.

I've stayed with State Farm since I was 18 and had my own vehicle to insure. I've never had an at-fault accident and had to file a claim against my own policy, I am now 34. During the summer of 2016, a negligent neighbor scratched the passenger side doors of my 4-door truck roughly 12 times. I went to my local agent and reported it in September 2016, provided all the information I had on the neighbor (name/address/make & model of vehicle/license plate) and started the claim, they were going to pursue the at-fault person for the damages.

I have been a loyal home and auto policyholder with State Farm for over 35 YEARS and because I had 2 large claims (need a new roof and water damage due to an overflowing toilet), the underwriters canceled my policy. I have paid out a hell of a lot more to State Farm than they have paid me for my 2 claims and I'm absolutely disgusted that they canceled my policy. Bottom line, loyalty means nothing. The company and you will get insurance as long as you don't have claims. They should be ASHAMED!!!

My family was diagnosed with black mold in the home, they reported it to the insurance company. The company had them still stay in the house as they continued their "proper protocol". Meanwhile my mother-in-law who should not have been exposed to this was unfortunately in this process she had passed away. My sister advised the insurance company it's more cost-effective to put them in a rental home they instead thought it would be better in a hotel (which later tended to cost more). They had my sister going back and forth and are now kicking them out of the hotel while the house has no running water and the construction will have to be done with a family in the home... no stable bathroom. Please explain how this is humane? I am going to reach out to whomever I must, this is not right.

First of all, let me say that if I could give Eric ** 0 or -0 stars, that's what I would've rated him & his business practices. I know this is lengthy, but please continue reading-it could save you a lot of money & stress in the end. If I can help even one person out there looking for an agent to not get completely swindled, that's why I am writing this review. I have known Eric half my life, my family had insurance with him a long time. I started my own policies with him as soon as I was old enough. So here we are, all this time later and I have severed ties with his office & now preparing to leave State Farm.

When I switched my Homeowners policy to a new company, the new company failed to notify State Farm of the new coverage. When I discovered months later that I was not refunded my premium by State Farm I requested a refund. They refused to backdate and refund my policy premium even though I made no claims. I cost them nothing but that didn't matter. Policy is policy.

After over 30 yrs with State Farm, they have canceled our homeowner's policy. Why? Because we had 3 claims in 5 yrs, all weather damage. Like I can tell Mother Nature to stop the hail, wind or lightning. We've had them for our cars, boats, campers, homes and renter policies since we were 15 yrs old. Never missed a payment. So, if they won't keep our homeowners, they won't be getting any more of our vehicles.

My house caught fire 11/5/2016. This insurance company has been giving me nothing but problem after problem. Even had me sleeping in a cold car because my claim adjustor Kristen ** and her manager Mark ** was very argumentative and rude. They refuse to put me in a different hotel because the one I was in had bugs.

I planned to have coverage in 2017 but after moving into a new house in 2016 that had an issue with a leaking toilet that caused some water damage at a total loss amount of under $4K. December 28th, get a letter from State Farm informing us they will not extend coverage and dropped us like a bag of rocks. Adding the letter and claim amount. We had a pipe burst and we fixed it and mitigated the problem ourselves but made the mistake of telling State Farm about it so curiously enough they counted it as a claim. Also, our representative in Knightdale NC Brian ** was the worst representative we have ever had... Anywhere... With anyone. We were with State Farm for 4 years and 3 in Indianapolis. Our rep there was amazing and his name was Andy **. But Brian ** and his office were like dealing with the VA in that they didn't respond, were slow to advise, and rarely actually responded to emails or calls. He was garbage to say the least.

We experienced a dirty water flood that damaged our entire kitchen, downstairs bathroom, bedroom, laundry room and part of the living room. The entire kitchen was demolished along with 2 feet high of drywall removed and flooring removed in all affected rooms. We were given a hotel for 4 days during the demolition and then told we could move back in.

I am like many others on this thread who are long time customers of State Farm. I have had many cars and several home insured with them throughout the over 45 year I have been with them. I never had a claim for any of my vehicles or homes. Now that I am older I decided to sell my home and with the proceeds I was able to buy a nice mobile home in a 55 and over park. This home was in excellent condition but is a older home built in 1976. My agent was great and signed me up for the new policy that took effect when I moved it.

I have had insurance with State Farm (homeowner's and automobile) for over 37 years. Last month, I got a letter stating that they were not renewing my homeowner's insurance because I have had three claims in under ten years - one was theft from a car nine years ago (which we did not receive compensation for), and two were the result of house damage related to weather issues (roof damage due to hail and wiring damage due to a lightning strike) in 2014 and 2016 respectively.

Do not go to State Farm. They rip you off and will not follow the guidelines of any state. The Indiana state filed suit and State Farm refused. Not even the attorney general or state board will make them pay or no attorney in Indiana will take the case. I had a flood. The agent never came out to take picture, they asked for the deductible upfront. They hired a cleanup crew and there was over 20, thousand in damage. They had painter that hired Moore restoration. They did not finish the job. It looked like a two year old drips paint peeling. They left the job site to do other jobs. State Farm refused to replaced the appliance and furniture after they had us go price it then sent them a bill/ they sent 4 adjusters out. The health board of Indiana said the walls need to be replaced and everything thrown away.

We have been with State Farm Home for 23 years (Home and Cars). We had a claim during hurricane Mathew. We had eight solar panel ripped of the roof and multiple leaks inside our home. The agent told us to replace each individual shingle where holes were made (about 60 holes). He estimated partial roof repair costing just over $13,000. Our deductible was approx. $7,000. So you think State Farm would write a check for about $6,000; but nope, State Farm wrote me a check for about $1,000 and told me to make the repair and the apply for the remaining. What a rip-off. Very disappointed with State Farm!!!

11-12-2016 I had to file another injury claim. In fact this the 2nd injury claim and the 3rd person to fall at my property due to water damage claim which I reported the claim on 8-22-2016 because I have a contract with Hiller who comes out every three months to service my home and the same with Servall too. I have had to delay these two companies for their route duties to my property. All I have to say if you want a company who DOES NOT CARE get State Farm. There is NO excuse for delays in checks for repairs and reimbursement and State Farm refused to make reservations for our family a hotel. I had to pay for all hotels, all my repairs, and still today with estimates that have been sent to State Farm from me, other companies, and contractors.

My father, who is 86 years old, an honorably discharged veteran (CSM, Ret), has heart issues, dementia and a home in outstanding condition, has had this insurance on his home and cars for 38 years. We estimate he has paid at least $60,000.00+ in homeowners' premiums over those years. In the last 10 years he has had 4 claims which cost this company less than $12,000.00. 3 of those claims were due to Oklahoma weather and winds (like we can control that). They also count 2 claims against him that they didn't pay 1 cent on!

We recently filed modest a house storm damage claim with State Farm which they OK'd and paid, but then promptly canceled our homeowners policy. This after 35+ with their company! We've noticed that SF has changed over the past 5 years, for the worse. It's nothing like the company we once dealt with. They are now a "use it and lose it," company. That is, if you file a claim, even if legit, you'll likely get canceled. I'd go somewhere else if I were you.

My now husband and I's house caught fire a year ago on November 10th. My husband went through State Farm for all of his insurance needs. When our house burnt down (my daughter's humidifier caught on fire which took the entire house down with it). The insurance company did not cover my things because my husband and I were not married yet and I didn't have renters insurance. I have two kids both under the age of 4 at the time. They told me when they got settled with the humidifier company that they would let me know what I could do to get some type of settlement for my things. They said "I can piggy back off of State Farm".

My dad "had" been with State Farm since he got out of the service in 1954. He recently purchased a new mobile home and wanted to be insured by State Farm. I sent pictures of the home and obtained a Homeowner's Policy in the beginning of July 2016. In early October of the same year, we received a letter that the policy was being terminated unless he put new support on his carport. State Farm was kind enough to give my 86 year-old father exactly 1 week to research, get an estimate, and have the work done. Needless to say, I canceled his policy that night. By the way, in all the years he's had a Homeowner's Policy with State Farm, he's not filed a single claim.

Decided to review my policy. Upon review I noticed my deductible increased to 1/2% of value of my home & premium increased about 30%. I called State Farm to find out why. They said they sent a letter out several months ago explaining it with option to keep deductible the same as previous. This was on the 5 page of many pages. You would have to really look hard to find this. Letter stated no real reason just it was up.