Progressive Auto Insurance Reviews

I've had my insurance with this company for over 10 yrs, haven't had to contact them except to pay them or change something. I do like that they don't pester with calls or emails.

Progressive is a great insurance company. They have great customer service and they work with you on payments if you are late, and they have great insurance plans that are affordable.

Have had them for 8 years and never an issue and always pleasant and helpful when I call. They are always coming out with new ways to help you save money. They also helped my boyfriend with a policy on home insurance which was at a fair price and not an issue thus far.

Progressive is fast and friendly. We went online and in less than fifteen minutes we had printed out the policy and the coverage that we needed. After a few more minutes on the phone, they were notifying our state DMV of our new insurance and we were all done. Thank You Progressive.

We were able to lower our rate with a Snapshot device and their app is very user friendly. It makes it easy to change things within the policy without the hassle of calling or going to see our agent.

I have liked the prices and customer service at my insurance company most of the time. The time the insurance coverage price went up, because I added a teenager, wasn't a surprise. They said "because he will probably have a wreck". Then when he did have a wreck, the price went up again. I thought that was why the price was so high in the first place. I have in most part been very pleased with the service I have received when filing a claim.

So far, they have been alright. Our premium went up at our renewal and they didn't inform us and think they should have better communication with their customers or at least inform them when things change, especially when the premium goes up. They are a little slower on their claims (we had to have our windshield replaced recently). Even though we had to wait over a week, the service was great in the end and it all worked out. We do, however, like that we could change when our payment could be drafted. This way, there wasn't any mix up due to certain pay periods. Overall, it's been fair minus the premium issue which can be annoying. I would recommend them to friends and family.

I used to have auto insurance but I do not drive anymore so I don't have it now. I never had to file a claim so therefore I think auto insurance is a big ripoff.

Progressive is a great value for the money. The customer service representatives are very helpful and easy to get a hold of. It was easy to sign up and get started. They matched my old policy at a slightly reduced rate. I like the online access to all my documents including insurance cards. It is very easy to set up automatic payments and I have never had an issue. Overall, very easy to deal with!

I have had an auto policy with this insurance company for more than 5 years. I've been very pleased with it overall. The premiums do jump up high if you have any infractions, but this is not that surprising. Their service is prompt and the customer service experiences I've had have been mostly positive. I am fairly comfortable recommending them to others.

They are very affordable and easy to work with. I've never had any problems with them and they've always been good about answering my questions when I call them. I like their cheaper option to pay 6 months at a time.

I have never had a negative experience with Progressive. I haven't had to submit any claims but anytime I call they are very helpful. The prices are fair and I love the snapshot which allows me to get a lower rate for driving smart.

Progressive auto insurance is good company and have met my car insurance needs. First of all I like their cheap price and second they available every time I need help. Like when I broke two front tires they helped.

My experience with my auto insurance has been great so far. I really have no complaints whatsoever. I've had 2 wrecks, and they paid on both w/out any hassle, and my rates never went up.

When I had an accident, they did not fight for me to prove it was not my fault, plus they were not clear about my policy options after I lost my vehicle. They just tried to make me stay on the plan to keep the most amount of money they can keep from me, and when I asked for car inspection they did not make it.

Progressive bundles our boat, car and scooter insurance. They give us a fair price. Easy to pay electronically, great commercials, good customer service and I like paying every three months.

After having my policy 6 months it went up. They said it was that. I went online so I got a discount, but, it was only for the first 6 months which they never informed me of this when I signed up.

I have had no problems with Progressive in the past year I have used them. An employee went above and beyond to help my husband when he had a significant problem after getting his oil changed. She worked for weeks to get the company who put the wrong liquid into the brake fluid compartment to pay for the damage they had caused.

We have been Progressive customers for five years. I must admit, I checked them out when shopping for insurance because of their hilarious commercials (especially "no mas pantalones"). In the couple times that I have interacted with their Customer Service Reps, they have always been knowledgeable and respectful. I recently called them due to a $12 increase in our new policy. I explained we had been clients for years, never filed a claim and although we live in Florida- "Home of the Uninsured Motorist", I felt the increase was unwarranted. Not only did the CSR find a way to cut my premium by $40/month, she made it retroactive. I had no auto insurance payment in September and they refunded $85 into my bank account. I LOVE this company and intend to stay for many years to come.

Customer friendly and helpful, concern with the customers needs, reasonable pricing and variety of services for their customers. Offers rapid response to customers on claims or questions.

I had to cancel my policy next day after purchasing because I sold my vehicle in emergency. Was charged $50 cancellation FEE which they never mentioned plus the time I kept insurance. Horrible company and very rude on the phone when it comes to canceling policy. Stay away.

Very affordable. Multiple policy discount. Plenty of options to customize to individual needs. Was the victim of a hit and run and they handled the claim quickly and efficiently. Great company.

I had Progressive Insurance when I racked up 3 auto damage claims within 6 months. The customer service was outstanding! Immediate response time and follow up. Paid claims fairly and quick! I had to switch to a different company because of MY poor driving record when they increased my rates that I could no longer afford. I would highly recommend Progressive Insurance.

Progressive insurance is a fantastic insurance company! They have always worked with me to ensure that I have the coverage I need or if I have any issues or questions regarding my policy. I also love their bill auto pay! It is wonderful to not have to worry about paying my insurance bill every month. And I love being able to bundle my car insurance with my renters insurance to save some money at the same time.

I have been with progressive for about 15 years now. They offer many discounts and the longer you are with them the more you save. When it came time to add my 2 teenagers to my policy, they were very helpful and gave me a much lower rate than the other companies I received quotes from. My daughter had her first accident a year ago and they did not increase my rates. We also have a separate policy for motorcycle insurance and we receive a multi-policy discount. I am really happy with Progressive.

I took one star off because the price was quite high. I had a great experience because they were very understanding when I had a small accident. My rates did not go up and they were willing to work with me. The programs they offer for being a member each year is awesome. Bronze, gold, platinum member.

Progressive is a great auto insurance. I really save money switch in from Allstate insurance. I got in an accident a little while ago and the claim department at Progressive Insurance are really nice and professional at their job. They got my claim through really fast and also deal with the other person insurance for me.

I have never had an accident or a reason to actually speak with someone but pricing is aggressive and they seem to be fine. I did deal with a fact that for part of my time with Progressive they were only insuring my vehicle for a liability and not for full coverage. Since then, no issues. I did not utilize the device that you plug into your car. I should probably bid out my insurance... as I usually do to get the best rate. I just moved state lines and will need to do that anyway.

My auto insurance company is Progressive. They have nice rewards after you have been a customer for a decent period of time. Their rates are also the lowest that we have ever had quoted to us. Especially since we have three vehicles and two are leased, and my husband has a DUI on his record. Our last insurance provider was more than 100 over what we pay every month now. However, we have not yet had to place a claim so I am not sure how wonderful they are at handling claims. Other than that, we have not had any issues with them. They always seem to work with us and don't really seem as though they won't work things out with us if we tried.

I haven't ever really had to use them, but I have never had any problems with Progressive. They have always been responsive when I need them. I know that if I ever do have an accident, they will be there.

USAA's reputation is well known in the industry, so there is little I can add. Their service has been trustworthy and reliable. I have been a member for more than 40 years and would highly recommend them.

Great customer service. Their website is excellent. I do everything on there and it's very user friendly. I can make changes to my policy easily, print cards, get my payment schedule.

Progressive was quick and easy to sign up for online. The website is user friendly. Making changes to the policy is quick and easy to do online. Our Progressive policy is almost half the price of what we were paying with Allstate.

Offers a good price. I have never had to file a claim with them. I do have a friend who has the same insurance. They were rear ended by another car. When they put a claim in the insurance company was very helpful.

Last night I was driving down the road and a deer came right in front of my car and we call it in and filed a claim with Progressive and the same day they called us back telling us that our insurance policy didn't cover this because we was working the job delivery papers as we are a private contract working for them and we have to get a business insurance and that we can't afford it. We ask the place that we work. They said that we don't have to buy that insurance. Something has to be done about. We can’t pay out pocket for the damages from a deer when our insurance company will not. I am sorry but you’re about to lose us as a customer for good.

I have had a good experience with Progressive. Their rates are good, and they have good loyalty programs. Their snapshot program has also helped to lower my rates. I appreciate that they have a good iOS app that includes all of my insurance information, so I dont need to keep a paper copy of my proof of insurance on me.

Good. I have enjoyed the experience and had a good agent. They have worked with me to settle claims and have made it possible for me to feel comfortable making changes in my policy or making a claim without being afraid of increased rates.

Fair enough rates, but their adjusters will try to cheat you out of money if they can. Even if you bundle your insurance with something else, they'll still try to give you as little as possible for your claim. They're fast, and they do their job, but they can be cheap with their payouts.

I've had no problems with Progressive as of yet. It was nice that they offer accident forgiveness after six months of time because I needed it. Their rates I feel are a little high, but I continue to pay monthly. They offer easy payment options as well as support through their website. All in all Progressive is alright. I used to have renters insurance too from Progressive.

They offer a great rate on full coverage and the only time I have ever had to use insurance was when a 18 wheeler threw a rock and cracked my windshield. It was fixed, new windshield before I left work that day. They have great communication skills and treat you as a valued consumer.

Very helpful and friendly, would recommend. Did all my quotes online and very prompt with best price. They took the time with me to give me the best service possible. They also followed up with me to make sure everything ok.

Progressive is a fantastic auto-insurer. They are easy to do business with, they are just one phone call away and always willing to provide guidance whenever possible. When I first started my policy I needed to have a picture taken of my vehicle but because I work out of town I was unable to make it to their offices during their business hours. My agent was kind enough to find me a location where I could get the pictures taken and have them sent to him. I cannot recommend this company enough. They provide topnotch service!

Progressive is always looking for ways to help customers and will setup and insurance requirement to the customers’ needs. They also give discounts on the cost if you qualify. Should you have an issue they have experienced agents that can are willing to help you correct them.

We have been happy with Progressive. We have never had to file a claim but we do receive discounts on our rates. My husband gets a discount for being a Keene state alumni and we get a discount because we also have our homeowners through Progressive.

I have no issues with my insurance company except now that I got a SUV that is considered to be luxury and it made my car insurance go up more now. If I knew this when I was buying the car I would have thought different on the car I was getting. I don't feel I should have to pay extra for the car I choose to buy or anyone else for that matter. I had no other issues with my insurance besides that. I am very happy with it minus this issue I am over now.

Good price, easy to talk to, easy to work with if you get in an accident. They are nice and do a good job.

Progressive was a wonderful company. Their prices were exceptional, their customer service was very friendly and helpful any time you needed them. They even have roadside assistance when you have a flat tire or run out of gas. I had an accident one time out of state. I contacted the customer service representative in the middle of the night and they were pleasant and very helpful to me. They helped me with everything that I needed right then and there. I would definitely recommended this company to anyone who asked me about it. They are superb on prices and everything that comes with it.

The agent was very nice and helpful and the company was quick to solve any issues. But I found the same customer service and better coverage for less money with Progressive. I had State Farm previously.

It's great and affordable! Best choice. They help get you more discounts. If you have a budget this is the way to go to get full coverage. Helpful customer service. Friendly people. Great commercials. Helpful services, helpful people. Great crowd of people. A feeling of safety and comfort. Great gimmicks.

They have been fair with fair prices, although not always willing to be helpful when faced with situations where they will be losing money. They regularly send updated cards, and pay for the first time you lock your key in your vehicle.

Transferred my insurance to Progressive's and received their snapshot device for my wife's vehicle. They stated that you could get up to 30% off your insurance based on 3 driving habits. The first was total miles driven, the second was miles driven after midnight and the third was hard braking. After the time period for the snapshot device was over I received a notice that I only received a 2% discount. On the first part of the driving habit, my wife drives approx. 200 miles per month, on the second part, she never drives after midnight and on the third part she is a careful driver and informed me that at each stop sign the snapshot device would beep at her.

I purchased insurance with Progressive on 4 vehicles. They had what seem to be better rates and home insurance. Within the first month one the vehicles got vandalized. They refuse to fix. Said policy was to new. Then a second car got vandalized. They refused to fix. I received racial slurs from agents at Nashville office, and threats and still till today have not got any help. Worst company to deal with. Even the repair shops say so. It's a trap for people trying to save money. You will lose at end.

I would recommend Progressive to anyone, they are very helpful when you talk to them on the phone. And my other friends that have had claims with them say they are very easy to deal with.

I love using Progressive for my auto insurance! They have great rewards that make me feel like a valued customer year after year, and last year when a deer damaged my car they quickly settled my claim and I was on the road in no time! I'll never go back to anyone else!

Last October I was rear-ended by a drunk driver doing a hundred and ten miles an hour in a 35 zone. Unlike most drunk driving stories he died at the scene and I walked away with injuries but that was just the beginning of my trouble. Without going into specifics, I suffered injuries to my neck and lost income at work. I tried calling Progressive to file a claim since they never contacted me. Finally, I got a hold of somebody after several days then they proceeded to stall for several months.

Helps with accident report filing and super claims adjustments. People there really care about your issues with filing a claim. They put people first and are very helpful settling claims.

Progressive has always been good to me. The price for my premiums has decreased over the years, and every year when I get quotes before my policy is due to expire, I get quotes, and Progressive is always the best. Although I have never had to file a claim with them, I know people who have, and they raved about the service they got.

They were the best. Any time I needed them they were there, never had a problem. After car accidents I got my car fixed immediately. I would definitely recommend this company to someone else. It was affordable!!

I have been with them for a few years. Love them. They have helped me have cheaper insurance. I would recommend this to my family, friends, co workers. I would/will write a great review on them to encourage others to try them out.

I signed up online and the process was quick and easy. Their rates were the lowest and the website guided me through every step, allowing me to choose the type/level of auto insurance that I wanted.

I have had Progressive for over 10 years. I like being able to add or change things on my policy by just using the internet. Sometimes it is a little hard to understand and in those instances, I have had to call an agent. Every time I have spoken with an agent, they have been extremely nice and helpful. I like the rate I am paying but feel like I should get a discount after being with them so long and not having any tickets or accidents. I also don't think their combined policy discounts are that great.

Rates keep rising due to living in Detroit, MI. Progressive won't do anything to lower them or work with me, although my vehicle is kept in a garage and I myself have had no accidents or tickets in five years or more.

Have worked with this insurance company for several years and have never experienced any issues. I pay my bills on time and they always send me my proof of insurance on time as well. Their website is easy to use and their customer service is great as well.

I had occasion to call for roadside assistance twice. Once in subzero temperatures my car battery failed. I called Progressive, who doesn't actually handle their own roadside assistance but outsources it to a company called Agero. I spoke with the Agero person and they assured me that somebody would be out to help me within the hour. About 2 hours later a friendly stranger took pity on my dog who was with me freezing in the car and gave me a jump. About 45 min. later after I got back home I received a call from the service technician letting me know they finally showed up to help me. I complained about the service I received and got a call back from Agero questioning me about my experience. I told them what happened and they assured me that they would take action to improve the service.

They never contacted me when I filed a claim to tell me their decision. They also accepted my claim knowing that my deductible was all of the damages due. They also charge outrageous rates for someone who has a clean driving record. They don't work for you.

Great cost for great coverage with lots of options and discounts. I am rewarded for staying with them and can have my premiums lowered by using the snapshot program when I feel my driving skills should be re-evaluated.

I have only experienced a cracked windshield. No problems in getting it replaced. They sent someone to my home to repair. That is great service for an insurance company. No waiting, no hassles, and great repair work. I will be keeping the car insurance policy.

When we have had a claim it was handled quick and efficiently. Our insurance agent always was quick to answer questions and friendly. I would recommend Progressive to anyone looking from automobile insurance.

I was given a great price and it was a simple process, I was able to do completely online. I am given updates on a regular basis and am saving a lot of money compared from my lady insurance company.

Progressive is very responsive when you have a claim. Rates are competitive, usually the lowest. Was initially leery about not having a local agent, no longer. I highly recommend Progressive for auto insurance in Texas.

Fair, affordable, quick to pay claims. Can change payment due dates and installment amounts too. Bundling home and auto is awesome and helps to cut costs for both. Highly recommend Snapshot as well for further discounts. Plus, Flo is a really great mascot.

They have always been great and affordable! We have had them for several vehicles for well over 10 years. They have been willing to work with us when needed and have several different levels of coverage options.

Wonderful customer service. Very affordable insurance and very reliable. Progressive insurance is the least expensive insurance for minimum California state insurance requirements for people under 25!

Great service and price. Has offered discounts based on my driving. Love that feature. I've yet to need a claim but I see the cars around so I know there's assistance nearby. Plus the longer I stay with them the more benefits to my coverage there are. That is excellent.

Easy to work with and make changes to policy online. Rapid response to claims, too. 24-hour contacts both by phone and online. Just be sure to read your policy to make sure you are covered as I found omissions by trial.

They give no service whatsoever. They just systematically raise my rates and never contact me except to bill me. I would like to at least know that they want to keep my business so they could at least send an email or something.

Awesome insurance provider, Progressive offers bundle packages (auto, rental, etc.) which makes insurance very affordable! Awesome rates for awesome coverage! I would definitely recommend Progressive for all of your insurance coverage needs!

Utilitarian, no accidents thank god. So just pay and have coverage. They have some of the lowest prices on the market. I have an older car as well as the one I drive around town. So I have liability on the old car and full coverage on the other and it's very affordable.

I have been satisfied with my insurance at this time but feel it's overpriced. After being with them for over 5 years and having one accident when I moved they made my insurance go up because of the accident even though I had the same insurance with them when it happened. Not personable but is quick and easy.

We have had a couple small accidents and they handled them very well and there has not been an increase in premiums. We are able to drive and not be as worried about our coverage. When I have called and talked to a representative, they were able to answer all of my questions and do so in a way that made me feel valued.

The process of getting quote, signing up, account management, and document management has been intuitive and simplistic. Furthermore, their customer service has been friendly and eager to help.

I have been with Progressive for ten years and have never had a problem. I have only been in one wreck and they were great to deal with and my rate did not go up. My rates are very reasonable for both me and my husband. Their representatives are knowledgeable and easy to get a hold of.

Online quotes available, able to make changes to Policy online and change payment dates without having to call and speak to someone. Able to reprint insurance cards as often as you like from website.

Progressive has pretty good competitive prices. They also have a mobile app so you always have your insurance information with you. My wife and I have used Progressive for over 5 years now, and we haven't had any problems. I had to cancel my policy due to my vehicle being undrivable. And instead of giving me a refund for the remainder of the month, they informed me that I could get a refund for up to 30 days prior to canceling, seeing as how my vehicle undrivable for more than one month. Great customer service.

I have been with Progressive for 6 months now. They have offered me great coverage at a reasons price. I am very glad to be with them! I have not had any incidents but when calling they have always been helpful to answer all questions & provide the best customer service.

Best price and value. I love the roadside assistance they offer. It's extremely cheap and helpful when you need it. The customer service is great. I also really like that you can change your payment due date as often as you want. My premium has been going down too.

Excellent customer service and they have good rates. I don't have any issues with them. I always am able to login the website with no issues. Progressive always can offer the best rates possible. If I have any issues they always help me out.

We have been with Progressive for over 11 years now. They have handled everything from our auto insurance to our homeowners. Though thankfully we have had few claims, the couple we did have resulted in prompt customer service and no-hassle responses. Customer service is always helpful and rates are very competitive. We love Progressive!

Overall they haven't let me down. I think the rates are a bit higher than others but you get what you pay for right? Progressive has always been very friendly and helpful. Even when speaking with someone over the phone the specialist is always friendly and very informative and helpful with any problem. They even offer you a loaner vehicle even if you don't need it.

Easy website to use and was the cheapest for my circumstances. The customer service is good and auto pay is convenient. I like this company because I always have a good experience. I also appreciate the email alerts!

My then girlfriend, now wife, needed insurance when she moved out of her parent's house and in with me. I had a company vehicle and insurance. She showed around and chose Progressive. I joined her policy when I got a new job. Their rates and coverage are very competitive. We don't need a personal agent, so the online format works for us. Last year we moved to a different state and the process was super easy.

I have it many years and they have helped two times when I was hit by cars, accidents not my fault. They came and helped fast and paid me. I would let others know, I will stay with them if they continue the great service and lower costs to me.

They have an easy to use website which I find very convenient. The ease of paying my insurance and requesting any type of information is what keeps me a loyal customer. I usually do not like to make personal calls or be tied down by business hours. It's very convenient for me to access everything I need online and at the hours I desire.

Progressive representatives have always been helpful arranging to get my car fixed and also has been helpful to arrange a rental car for me. They are also helpful answering any questions I have had. I will definitely continue to use them as my auto insurance provider.

I was able to purchase full coverage insurance online through the website with absolutely no problem at all. I pay my premiums online which is very convenient. The customer service is outstanding, always able to answer any questions I may have. I have not filed any claims yet, so I cannot comment on the customer service in the claims department. I'm confident that there will be no problems whenever I would need them.

I was searching for the best rate and Progressive nailed it. The sign up process was very easy and quick. I decided to try the Snapshot program and after a few weeks, I got a refund for being a good driver. My next premium will be even lower because of the Snapshot program as well. Overall I'm very happy I switched to Progressive.

It's easy to deal with and good rates. I would recommend it to a friend for the ease of insurance and it works with you to lower your rates and find a good price for auto insurance or to bundle for a greater discount.

This company is able to help you right away! Although it was much cheaper to have this insurance when I lived in Texas, they still treat me well and communication with the company is easy.

Navigating the Progressive website to determine my auto insurance policy is the best thing about Progressive. It's extremely easy to use and understand and convenient that you can set it up online and on your mobile device. It was also by far the cheapest option out there.

Progressive is a great company to work with. In the 11 years I have been with them, I have had no issues and if there's is a small problem they're very easy to work with. Reaching them to talk to someone has never been a problem for me. Not only are the commercials great, so is the company. I would recommend Progressive to anyone who asked.

I feel like Progressive has reasonable prices especially if you have flawed records. It has good customer service and easy to use. It is very easy to set up and make changes. I have never had any problems with Progressive and have had a positive experiences with the company. They have a easy website to access. As of now, I am satisfied with Progressive.

They offer a very reasonable price. We have very good coverage with Progressive on both of our cars. They have very good customer service that are very easy to deal with. The rates don't go up too often, and not too much when they have. We have never had any problems with Progressive and are very pleased!

Progressive has been helpful in the few instances I have needed them. When I got into my first accident, they took care of all the stressful details for me and my rates didn't skyrocket.

We have not had to file a claim yet, but they have answered any questions we have had quickly and thoroughly. Being able to pay for the insurance on a monthly basis has made it much easier to pay. The rates are excellent and we are glad we switched from another carrier.

Progressive offers compelling automobile insurance and coverage to customers. It is reliable and trusted company that I can rely on. Their employees are reliable and can get solve any issues or questions that want an answers.

They had very comparable prices to all the other insurance companies. That's why I ultimately went with Progressive. Now customer service on the other hand was not so great. Overall though, I would consider it a 3 star out of 5 insurance company.

Progressive is easy to deal with and was always helpful when in need. Prompt service for questions and if needing help. Love that you get to pick your own rate as well. Priced very reasonable and discounts for lots of things.

Progressive was one of the best prices I could find. They have great customer service and are always pleasant to speak with. The only thing I would not recommend is the Snapshot. It messes with your cars computer and I think it hurts more people than helps. I returned it after a week.

I had my car broken into twice in two weeks. Not only was my insurance agent empathetic, but coordinated with the repair shop while I was still on the phone with them. Repairs at the chosen shop were easy and fast, maybe too fast... If they'd taken longer the first time maybe I wouldn't have had the car back in time for the second break-in. :)

I have been a member with Progressive since 2004. I use an agent that helps me decide which policies are best for me and my family. I have had no issues with Progressive. I have had to submit claims with Progressive (due to hitting a deer) and they were very helpful and upfront on what my policy covered. I didn't have to "fight" with Progressive to receive the benefits that come with my policy. Progressive managed the claim after it was submitted and took care of everything. I was and am very impressed with Progressive. I give this company an A++!

Have never had to file a claim but rates are reasonable and affordable. The agent was professional and courteous and presented several options. I also enjoy their commercials and make the kids laugh.

Had to pay for a good experience but it was worth it. Customer service is excellent. Rates are good competitive prices. Willing to go the extra mile for business. No hassle phone calls. Worth the coverage.

Easy to use website. Great customer service. They understand you as a customer and understand customer service. Rates are good. Do not try and "push" unneeded products. You can reach someone 24 hours a day. They are very helpful and knowledgeable.

I am currently with Progressive and the experience has been nice. They are not the cheapest company out there, but I truly believe in you get what you pay for. I think they should have a few more discounts that are available to the average consumer, and options. Other than that it is a good experience altogether.

A good company. I'm a retired Prudential Agent and have worked with all the companies and they are one of the better ones. Never had any problems with writing the policy, claims or with the employees.

Progressive has helped me obtain insurance when I had a lot of incidents on my record which made it to where I had to have an SR-22. They have not raised my rates over the years which is a small miracle. I have been with them for over 10 years. I do find their commercials a little bit annoying.

They have very competitive rates. The company has options for you to save money. The customer service is great. When filing a claim, it was easy. I would recommend to all my family and friends.

Their online quote and policy changes are so easy. I like being able to go online and make changes as needed. I recently purchased a new car and was able to make the changes to my policy and have it effective the next day. My policy paperwork is all online, so I don't have to worry about losing hard copies. It is very convenient and user friendly. When I called at an accident scene the customer service rep was very helpful and even called the tow company for me.

They are very polite on a home. Helps with my exact needs, never push for add-ons. Very pleased with them. My wife was in a car accident and they provided everything as promised. Even went the extra mile as far as a mistake on my own behalf and taking care of it for us at no extra charge.

It's easy and they are all so nice. Expensive but good. I pay a lot and don't get much more than if I was with others. Thinking of switching only because the price. It covers great BUT I can get the same coverage.

Geico has always been there with reasonable attention to my needs. I still wish to express that all insurance companies need to make a profit but this one definitely prides themselves in customer service and being financially responsible to its customers. I only wish that all companies in all sectors should strive to be responsible to their customers.

I haven't had my current company but for just around a month and so far so good. I switched to Progressive because Allstate, my former company I was with, for over 11 years began dropping and reinstating me randomly although my bills were paid on time.

Really like them and they are about their customers. They continue to innovate based on the future and technology and have many different products to suit my needs. They are customer focused and they continue to look out for me and my family.

Never have I been more appalled with a company than I am with Progressive. My daughter was hit by a customer of Progressive Insurance in September of 2014. My daughter was crossing a four lane intersection and just as she stepped to the other side of the four-lane, the crosswalk stopped and the light turned green. The car which was stopped at the light and closest to her in the middle clearly acknowledged her presence and waived to assure he saw her as she continued as quickly as possible to complete her walk to the other side. However, the car which was stopped and closest to the other side was looking and adjusting her radio (admittedly by the driver) and proceeded to go as my daughter was just about to reach the sidewalk. The car hit my daughter and flipped her in the air and onto the pavement. The driver admitted she was looking down at her radio and did not see her when she took off.

I never had a problem with Progressive Insurance and I recommend it to all my friends and family. I've been with this insurance company for many years now and am very happy with them.

Progressive has several discounts such as multiple vehicles, alarm system, snapshot program, etc. When my daughter was involved in an accident, even though it was her fault, they followed up quickly to gather all the necessary information and contact the other party and are working for us in settling the claim.

I have had one claim with Progressive and was impressed with how smooth the whole process was. I went to one location, they had a rental car ready, and I picked up my car at the same place. They even vacuumed and wiped down the interior!

We have had to file a couple of small claims and have always had a very good experience. People are also very friendly, it seems. We've been with Progressive for years and will stay with them for years to come.

Overall they have been very helpful. We were in a crunch to get insurance after buying a car from a private seller. Through Progressive we were able to get insured that night when most insurance companies would have been closed. They offered us a great deal on insurance for 2 vehicles. We haven't had any issues with them and have been insured for 10 months.

Helpful in getting best price. Informative on determining which plan is best for needs. Always able to quickly speak with a person instead of an automated system. Always quickly send updated cards and policy information. Website is easy to navigate.

I have been with Progressive auto insurance for over 5 years. This auto insurance rate has gone down every six months. I've never made a claim with any auto insurance company, so I cannot compare the speed of processing claims. They don't send a physical insurance card, but an email to print it out. I would prefer a physical card sent to me.

My insurance company was always very helpful. I never had any trouble with them in the means of I could always call and ask any questions I had. They were very good at explaining the rates and also the processes when it came to claims. They were very thorough in answering my questions and providing me with pertinent information I hadn't remembered to ask.

They have always been responsive and helpful with my claims. I have had multiple instances of having been rear ended and they helped negotiate with the other person's insurance and made sure my family was taken care of. They also have been super helpful with glass claims as there is a lot of road construction going on and debris had flown up and broke our windshields 2 times in the past 2 years; both times were taken care of quickly and painlessly and our rates have not gone up.

Not long after we signed up my wife was in an accident and we needed to make a claim. We were able to easily start the claim on their website over the weekend and were called that next Monday by a rep designated to our claim. Every time I called I got the same rep start to finish and he made everything feel seamless. Great experience in a trying time.

It's been an okay experience. I have a hard time getting ahold of people when I call there. It's sometimes hard to get questions answered. The cost is not low as other places and I plan to change companies very soon to get cheaper insurance.

We are happy with Progressive so. However we have not had to file any claims with them. We do pay a little more than what we would prefer and if we would find a great deal we consider switching companies.

Haven't had any problems yet (knock on wood). Competitive rates and helpful representatives. Would recommend to family and friends. Easy management of policy via website. Happy customer for 5+ years.

The company have a great customer service team. They have been very helpful when I needed them the most, always willing to work with me. When I ran into financial problems due to health issues they were more than willing to help, and did, without any questions asked.

I like Progressive because their website is so easy to use. I can make changes to my policy coverage, pay bills, and get info without having to call in. They always remind me when a payment is due, and have been efficient with claims I have made. Customer for over 10 years and their prices haven't been beaten so far.

Were the best! After searching with what seemed like forever, they gave me the best price. And it was hundreds less than anyone else (per month). I would highly recommend Progressive to anyone.

I had an accident. When I filed the claim Progressive sent someone out within hours who passed the damage and wrote me check right there. The easiest insurance interaction I've ever had.

The snapshot program was great and gave us a discount that we really needed. We have had Progressive for 3 years now and I really like that the longer you stay the more discounts you get. I also like that they offer discounts if you choose EFT to pay your monthly bill. That alone saves us $11 a month.

I have had Progressive for one year now and am pleased with the contacts I've had with them. Their prices are reasonable for my area, also. I have not made any claims thus far, however, so I don't know how they are in that department. I have transferred another car over to them and everything went very smoothly. I have renewed our car insurance with them as of this month, and I wouldn't have done that if I didn't like my experience with Progressive.

They had many different discounts to offer me that helped bring my premium down drastically from my previous car insurance company. Also they were easy to contact and speak to a human when I needed assistance.

I love Progressive Insurance. I have only had glass repair but in all instances my repair was done by end of the same day. Therefore I would recommend this company to everyone who is in need of cheap insurance and great service.

I think Progressive has competitive rates. The gadget you put in your car to monitor your driving is interesting. I love their spokeswoman Flo. Flo is funny and relatable and easy to recognize. The commercials are funny and I enjoy watching them. My husband regularly checks the rates so I know Progressive has the lowest rates for us. We have a 17-year old on our policy.

Very satisfied. Was there for me when I had an accident. Great customer service. Clearly answers any questions or concerns that I have. Always available for anything that my family needs. Very fast services.. They are very reliable and never leave you hanging. Their policies on getting you back on the road are awesome. I never worry about anything when it comes to my vehicles. I know they will be right there. I would definitely recommend anyone to purchase auto insurance through progressive..

I have always had Progressive auto insurance. I feel I get what I pay for and the customer service representatives are always friendly and helpful. I got into a all accident right after I got my insurance and they walked me through the whole process and were very patient and fair. So far my rate has not been raised due to this. I would definitely recommend them to family and friends.

It's decent car insurance and offers good options on how to get cheap insurance. Overall a good company to choose because it gives you great discounts on insurance. I like it and would continue using it but if it cost more, I would consider switching later on.

They have been a great company to work with. The customer service is very helpful. It has always been very easy to get our vehicles insured when we get an new one and the ability to bundle different policies is wonderful.

My daughter in Charleston, SC had a wreck. She's a gold member. Progressive refuses to fix car damages saying it's too much, 9,000. They said if they pay that balance on the car she won't be able to get another car. That's not right, shame on Progressive. Progressive is more expensive but won't honor their words.

My auto insurance is very helpful. The customer service rep are very friendly. The cost fits my budget. There is always a representative available any time.. The snapshot program is very helpful. It have saved me over 200$ in the past year.

So far, I have had no claims. I have experienced good customer service and they have had the lowest rates. I haven't had much interaction with them, hoping claim service is also going to be there if I ever need it.

Reasonably priced. Online access is easy. I'm able to print insurance cards at any time and they have online chat if needed. I haven't filed a claim to date but seems to be easy. The payment process is also easy and I get email notifications every month as a reminder.

The rates have been the lowest that I have found for liability coverage (under $50) and includes roadside assistance, no long waiting time when calling and customer service has always been polite and helpful.

They are very helpful whenever I have had any questions. I have only had to call them once when my husband cracked the windshield in his truck but when we found out that we did not have glass coverage they helped me find the cheapest place that could replace his windshield. I was very pleased with the conversation I had with them.

It provided the basics for what I needed for car coverage. I'm satisfied because they had and gave me beneficial and great savings. When I was with Progressive they provided coverage in the hundreds maybe $260 per month. But I could've bundled to save more. That particular thing I like most. Overall I like Progressive.

I have Progressive Insurance now for over five years. They have been wonderful and I have never had a problem. Customer service has always been very helpful over the phone. No other insurance company has even come close to the rates I have for both car and homeowners insurance. They have saved me hundreds of dollars over the competition.

I have been with Progressive for 4 years and I love them. They have great rates and you can not beat the accident forgiveness. I do not see me switching from Progressive at all. They are the best around and nothing they do will ever let us down.

I chose Progressive after 48 years of accident free driving with Nationwide. I was very unhappy with my escalating premiums and chose Progressive with my local agent's assistance. My new rates for the EXACT same coverage were 30% less and I still have the option of working through my same helpful agent although the Progressive office is much better at communicating than my previous insurance company. I feel that I made a good choice with Progressive.

We've had insurance with progressive for 6 years, when the tornado blew our motorcycle away progressive quickly paid up. There was other insurance companies that weren't as helpful, so my neighbors told us. They have always been friendly. Even the agent offered us the use of his beach home in destin. We have had nothing but great experiences with them. I would highly recommend them. They seem to be a little less expensive than other insurance providers out there. Which is a great thing because we enjoy saving money. I was a little concerned that they might not pay as good as state farm, but they did they paid exactly what we were insured for. Hope this is helpful.

I've had Progressive for about 5 years now, and I have no complaints! Thankfully I have not had much need to call them, but when I moved to a different state and when I purchased a new vehicle, I was able to talk to someone on the phone and they were friendly and helpful. I have needed roadside assistance one time and the process was simple to navigate. I like the option of being able to change things online or by phone.

They were quick to respond after an accident. Easy to deal with on the Internet. Love that I can print my cards online. Great rates. Love the pay in full discount. Good customer service.

It is the only who stepped forward after my hubby was kicked out of his insurance. After having his 3rd accident, everyone ELSE WANTED $1000 DOWN which we did not have at that time. Progressive let us pay it installment so if you find yourself up the creek like that. Call Progressive, they work with you and on your side. Not trying to rip people off. They say they may not be the lowest. I say they are the best though.

I've never had any issues with Progressive. Their representatives are easy to reach and their rates are comparable to other insurances company's that are well known. Setting up my insurance policy was very quick and simple. Progressive's online services are easy to access, up to date, and very handy to have.

Progressive is a great auto insurance company. You can trust them and they are pretty much leading the industry in auto insurance. The only things I could find to be a small problem is the cost. Yeah they may say they can save you this much or a certain percent but in the end your bill is gonna be a bit higher than if you went with another company.

Progressive always exceeded my expectations. Their staff was very pleasant and thoughtful. They are very knowledgeable and dependable. Also very courteous and professional, even when they have to deliver difficult news to a customer. Progressive really did leave the impression of a company that appreciates their customers and their employees.

They have been nothing but great and helpful. They have an easy to use online system. I feel that they are pretty fair with their rates. The last two cars I've had went through Progressive. I have never had any complaints.

BEWARE doing any business with this company... they think their customers are too stupid to know anything and that they can take advantage of their customers, whom they supposedly are thankful for, but they really could give a crap. I took out a policy almost 6 months ago... just made final payment for the 6 month time period. I opened my emails up this weekend to find that the company had tripled my insurance rates. Instead of about $110 per month now $322 per month with 6 payments. When I called, I was told it was because of my 16 year old teenage driver and that's how it is with all companies. First of all, when I took out the policy originally, my daughter was already 16 at that time... Now almost 17, so if this was such a big deal, it should have affected me from the get go. Secondly, I was told by the Progressive agent that this was normal for all the insurance companies. That is a lie!!!

I had a terrible agent who never returned my calls and my bills were often late which would then result in a late fee. It always would end up being a major inconvenience. That is why I will never use this company again nor will I never recommend it to anyone I know because it is terrible.

They keep trying to raise my insurance rates constantly although I have never had an accident. That's how they keep paying for their monthly commercials, every month, by cheating the customers thru fraudulent rate increases. FLO CAN GO...

Progressive took care of my auto claim quickly and gave me a great quote. They have been excellent for the 10 years I have been with them and I will continue to keep them as my insurance provider.

Progressive definitely makes my life easier. They have excellent customer service and great rates too. Their website is an easy to use platform as well. I would recommend them to anyone looking for insurance.

Very good customer service and quite flexible. When I need to change options on the account the representatives are very knowledgeable and understanding. They offer competitive rates and have always had seamless interactions with them when I have questions or concerns.

I was grateful to get coverage at the rate I received even though it was high. It was the least expensive compared to other companies for which my agent shopped. I have received a reduction and according to the representative I spoke with there are 2 more reductions coming in the next year! I'm pretty happy with Progressive.

I think they are cool and helpful. Even we don't claim anything yet but they are cheap we can find and we're open for other company if we can find good deal. They have good advertisement too in the television, radio and internet. We been with them for a long time I guess. I really forgot when we're with them but I can tell I think they are good.

I'm very happy with how easily accessible Progressive's website is in terms of selecting coverage and paying, including their different payment plans. I have never had to make a claim so I don't have experience on how well that would be handled and can't speak on that.

We have been with Progressive for over three years now and have had nothing but great service and professional associates, who are handy to help in any way possible. Currently we are using Progressive's snapshot to try and see if we can reduce our rates. It has taken longer than the advertised period of time to use it, but hopefully in the end we will have good news.

Love Progressive. Easy to work with. They have snap shot discount for people who drive a short distance and don't brake hard often which saves you a bundle. I would recommend Progressive Insurance to anyone.

A reliable insurance provider with reasonable prices to stay up with the competition. Prices are not too high but affordable and good customer service and support. They also can bundle if you need other types of insurance such as life or home owners insurance.

It's good, I haven't made claim with them and the price increase every year is reasonable. Easy to pay the bill and they give a discount for paying in full which is nice and saves money.

Somewhat expensive compared to some other auto insurance companies. However, they have a very forgiving policy when it comes to violations. Therefore, they are a very worthwhile auto insurance company.

I have loved having Progressive as my auto insurance. Their staff is friendly and helpful, and the policies are affordable and extremely beneficial. They provide many ways to lower your monthly bills as well, like the Snap-Shot device and by being a member long enough. I have never been dissatisfied with my service at Progressive.

I've been with my insurance company for eight years and have had to file two claims in that time: one for an accident that was not my fault but totaled my car and the other for damage to the front end of my SUV caused by a semi-truck that blew a tire in front of me on a busy interstate highway. In both cases, Progressive came to my home to evaluate the damage and cut me a check for the car/damage repairs within 3 days. In the accident that totaled my car, they also paid my medical bills and for the three day I missed work with very few questions asked. A rep even called me in the hospital to check on me and my unborn baby.

Good deals, rates, and customer service. Easy to use online website. Offers many discounts. Lower rates when you bundle with other types of insurance. Easy to fill out forms online.

We were recently out of town and had a minor accident. Our agent was very nice and began taking care of everything before we even returned home. We appreciated not having to fill out a lot of paperwork. They seemed to have made it as stress free as possible. We have also had windshields replaced without a lot of trouble and haven't had an increase in premiums because of it.

Easy to do business with, they answer all questions, their customer service is second to none, they have plans that fit my financial situation. I feel very satisfied with the service I receive from Progressive Insurance.

They have always provided quality service to me and have been supportive of us. They handle all my claims with ease and have meet all of my needs. I feel that they cannot let any other insurance carrier beat their prices.

I became interested in Progressive because of their commercials. I was not disappointed. They provide quality care and have knowledgeable employees. They also have an easy to use website. The entire company is customer-oriented. Progressive itself really gives you that family friendly vibe. I've never felt like just a number.

I've had Progressive for about 3 years now and the only time I had to file a claim was for a broken window on my car (vandalism). All it took was 1 call to my agent. I took the car in the same day, had the window replaced, and received a bill approximately two weeks later from the repair shop for the amount of my deductible. Progressive had paid the remainder. My claim had absolutely no effect on the amount of my premiums (something that you hear about with a lot of these discount insurance companies). I've compared prices with other companies in the past and have only found one that was cheaper than what I'm currently paying through Progressive however, that wasn't by much and certainly not by enough to make me want to switch.

The cost for having car insurance takes a toll on the amount we are paying. The insurance company has been increasing the cost each six months which has become nerve racking. We can't change car insurances due to personal circumstances.

Fortunately I have not had to deal with them much, but they were prompt and helpful when I had to file a claim last year for the first time, even though I had no idea how it worked.

I have never had a problem with Progressive. When someone hit my car in a parking lot and did a lot of damage, Progressive gave me no hassle in helping me get my car fixed. I would definitely recommend them to anyone seeking auto insurance in the future.

Progressive is quite affordable and their price has remained affordable for the over ten years that I have used them. When we had a car accident, our insurance cost didn't change at all. Last year when we moved, we had to switch the policy because we switched states. Progressive helped us every step of the way. They even sent us a sensor for our car and based our insurance price on how safely we drive which I thought was really cool. I would recommend them to others, definitely.

Happy, good, great, cheap, awesome, wonderful, super, the best, the one and only, ok... Take care of me and all my needs in the auto insurance needs. I rate it the #1 in service.

Good to do business with, leaves you stress free especially involving auto damage claims and their prices are reasonable too. Wished we signed up sooner with them but happy we made the choice when we retired.

Good discounts, good customer service, reasonable price. Have never had an accident so don't know how claim system works. Have never had any problems with them, ordered online. It was easy and convenient. I used their little gizmo you insert in the car and that was very helpful in getting me all the discounts I wanted and more.

I have no complaints with my insurance company. It was easy to sign up for and easy to use. I pay the same amount on the same day every month. I signed up through an insurance agent that was very helpful and knew what policy met my needs.

They offered a good price and I was happy with the coverage. It was also convenient. I was looking for liability coverage and they were a good price with good reputation. I did not want to go with a provider I had not heard of.

Progressive has had excellent customer service throughout my ten years with them. Claim service is excellent as well. I would like to see less rate increases and more discounts for an insured like myself with extensive driving history and no accidents or violations.