Progressive Auto Insurance Reviews

I purchased my insurance through an agent. The agent was very friendly and the staff was very helpful. The agent recommended Progressive over all the other insurance available. They have great customer service and are trustworthy. They usually do what they say they are going to do. Their adjusters are on top of things and respond fast. They're fair. But it would be nice if they could add more interaction through their phone app. For example, taking pictures of your damaged car and sending them the pictures in order for them to assess property damage.

Progressive insurance was a good company. We had both vehicles register but they wouldn't insure our house. They did help us when we got into an accident. They were always helpful when we had to call them with an issue. I liked Progressive at the time but now we have better insurance company that can bundle everything including our house.

I was with Progressive for 6 years and worked with Progressive through several accidents. It was purchased online through price comparison and it took some time and lots of research to choose the best policy. Their customer service is excellent. I usually talked to the same helpful agent each time I called and the claims adjuster was always very helpful. What I didn't like was we experienced so many increases in policy cost over five years that became unreasonable. Our policy almost tripled in cost during the five years we had the insurance. When we left Progressive, we found a similar insurance package that was less than our original price with Progressive. Another thing was even with insurance for other underinsured drivers, I ended up paying a deductible when I was in 3 car accidents and was the only car not ticketed.

When I first called about gaining a policy I needed more information but took a while to get the information. I needed more guidance due to I know very little about insurance. I also needed more options that I had to push for but once I got the information it was easy to make decisions. Progressive is really responsive to my needs and the decreased cost. My agent is also easy to talk to about issues and changes in needs. I feel the agent tries to make it easy to talk to and makes the client part of the family. Overall I am happy with my decision but I dislike their commercials. They are demeaning.

After changing my policy with Progressive over the phone. The customer service rep told me that the remainder of my policy would be withdrawn via EFT which was how it was set up. If I looked on the website it showed pending. I was misled. It was not withdrawn, I was not notified, and I was sent to collections. Terrible way to do business.

While browsing the internet for an auto insurance policy, I ended up applying to many different auto insurance companies online, and found Progressive to be the most affordable and still offered excellent coverage. It was purchased online and went smoothly. Progressive's Auto Insurance policies offer discounted insurance premiums but without offering less coverage and charging more money but has exceptional full coverages. Customer service personnel have always seemed to go above and beyond what I'd think is expected of them!

Progressive has been really good for me and my family. They offer different type of packages to fit you financially needs. Always answer the phone when you call without having to go through a lot of recordings.

Progressive isn't just fun commercials, they really care about their customers. My rate continues to drop with safe driving and I know if there is ever an issue, Progressive staff will be right there to help out. I get quick responses to emails and courteous agents that care about me. My car was broken into, the thief shattered my driver's side window. I was up in Canada at the time but I was covered and got information about the claim and options for repairs. A wonderful experience.

It was really easy to switch to Progressive and their customer service is great. We liked that we paid lower rates than we did with other companies, while getting the same quality of coverage. The customer service is really friendly and understanding. Progressive is a fine company and were a joy to experience.

They were fairly cheaper than most other companies and they offered free roadside assistance which was very helpful on many occasions. They gave credits toward your next policy for every year you go without any accidents. However, after I had an accident my premium increased dramatically even though I went at least 5 years without one. For having one accident I didn't think it was fair to increase my premium. I paid on time every month for years and never had an accident. I more than compensated for that one incident but that made no difference. I eventually transferred to State Farm who gave me a much lower premium. Even now I will not go back to them because I don't think they are fair. I am currently with a small independent company paying much less.

Progressive Auto Insurance is generally okay. They collect driving data using a snapshot. It checks for hard brakes but the threshold is too low in such a way that any reasonable slowing down due to the traffic is counted as a hard brake. That is an unreasonable and unfair measurement. It may cause a collision accident in order to meet that threshold not being able to stop safely.

I've been with Progressive for over 20 years now. I've only had my individual policy for 10 of those years because I used to be a second driver on someone else's policy. So when I obtained my individual policy I didn't really have to go through anything major or go out of my way because they already had all my information and access to my driving record for the past 10 years but I did add on a few more features like rental car, a lower deduction and the process for that was very easy. I just called and I was immediately covered and it did not affect my monthly rate much.

Progressive could have been better. When I switched companies, they refused to send over information to the new company. And because of this accident was not my fault was marked as if it was my fault so my payment amount they wanted was raised. Moreover, the policies are a little pricier than other companies. The agent was very helpful and was happy to explain the policy to me and the different options I had. There are also many different ways to get discounts. Still, I would not recommend or continue business with them.

Progressive Auto Insurance is great. Agent was friendly and seemed knowledgeable about various products, and quick to get things set up. Policy seems better than the one I had previously with another company. It's nice to have their office nearby just in case I need to contact my agent directly. So far everything had been great.

I choose Progressive after hearing a lecture from a Harvard professor on how Progressive differs from other insurance companies and how they have perfected the system that allows them to pick the right customers. I don't have any regrets, I might get a slightly cheaper insurance somewhere else but the service is really good and super fast. Super easy to file a claim and the repair was done really fast as well. Love the service and the fact that they have their own network. The price is not the best however.

Progressive raised my insurance from 885.76 to 1078.86 after I removed my husband from the policy. I have not had any tickets or accidents in over 25 years and they were not able to justify this. RIP OFF!!!

They have bundle packages on almost all things they give you. The also offer good driver discount and marriage discount. They are quick in processing on accidents. They offer sinus meds. I didn't like how expensive it is & you cant choose what day it comes out, but they do have accident forgiveness which is great. Customer service is pretty good & friendly. They are fairly quick as well. One plus is if you have accident, they are real good & fast in getting you your check and or car repaired.

I had 2 claims over 7 years... Up to 3 cars insured at once. 1st claim was handled great. Car was repaired and I was provided a rental while the car was in the shop. All financial issues we handled smoothly. 2nd claim was a nightmare. We reported the accident with pics immediately within 1 hour and followed Progressives directions and filled out reports. Our car was standing still and was hit by another. During the claim we had to resubmit the same pictures 3 different times over a 10 month period to Progressive. Sought to be reimbursed for $500 deductible because of not being our fault the other operator had Geico. After 1.5 years and many phone calls we were denied the claim. It felt as if they didn't even tried to get our deductible returned. The car was repaired in a timely fashion but no rental was offered during the 10 days the car was being repaired. I am not happy with the procedure and I have since changed companies.

I like the fact that Progressive has mobile access to policies and cards. That feature makes it easy if my policy or card is damaged or lost. I can handle almost everything on a mobile app and never have to speak with another human if I don't want to. I applied for quote online, I liked the quote I was given, I paid for insurance online. I was able to print the insurance cards right then and received a hard copy about 3 days later. It was easy and I was happy. But I dislike the fact that Progressive has little access to physical locations. Where I live there is only one location within 10 miles. The other locations are way across town.

I was in a not at fault auto accident that broke my back and I required spinal surgery. Progressive raised my auto insurance over $40 a month. I paid $40 less for about 8 years on my one motor vehicle. I am 62 years old and without a motor vehicle infraction of any kind for about 30 years. With no legal reason at all they raised my auto insurance only because they could.

I had a good experience with Progressive. They were quick to respond to any assistance I needed, and handled my accident claim in a professional manner. They were also on top of following up to make sure everything was satisfactory. However, I switched from Progressive because their prices were higher. Also as with any company, I don't like that premiums go up every 6 months. If you are a faithful customer without accidents it should go down. But, purchasing what you need, and making payments online made things simple. Plus they have explanations to help better understand what is being purchased.

I was in a head on collision May 12, 2018. It is now May 20, 2018 and Progressive still does not have the accident report correct. The accident was the other driver’s fault and she received a ticket. It has been 8 long days of bumming rides to work every day (they will not give a rental) & having to deal with annoying confused calls from Progressive. It’s literally like they are uneducated. I am completely shocked that an insurance company can be this unreliable & incompetent. I cannot believe it.

Progressive has a great motorcycle insurance policy and coverage. They also do have great rates. I also have purchased home and auto insurance with them as well. They are very kind people and work well with you with any issues you may have with any claims. But it takes a long time to speak to a human. I hate the increases that change when moving to a different home. I would change the fact of having automatic phone service. It is very frustrating and complicated. They are kinda limited and lengthy on getting your check to you and an adjuster but do pay a fair price for your repairs. My overall experience has been great so far.

I like that progressive is affordable and easy to use, pay and maintain. Customer service is excellent as well. In addition to this, I like that there is an easy to use app which allows me to easily access my insurance cards. My overall experience with Progressive insurance has been pleasant and above expectations. I have had very little issues with them and could see myself returning to their services in the future.

From beginning to end, Progressive made insurance not a painful deal!! Managing my policy was a breeze. Lots of discounts and loyalty programs. Roadside and all that cool stuff even with basic policy! I like the online access and customer service center. And an agent is always there when you need them. Their customer service was great! They even gave me my money back after I totaled my car. They are fast at claims and don't jack the rate up! They are not rude or pushy. I had a great experience with Progressive!!

It's easy to sign up and get started, just don't expect the quote to be what they quote you at. When I started the policy I was quoted something much less than the monthly rate I'M paying now. I DID however add my son's car but that added an extra 200 a month that kills me.

I have had and used Progressive Auto now for 4 years. They are easy to get set up with by their calling or online. A few times my insurance has lapsed, but they are always quick to take me right back on. I do carry full coverage because of the car I'm purchasing.

Progressive is all it says. It was easy to sign up with, easy to understand the terms, and very good prices for the limited amount of miles we drive weekly. Almost every budget can receive what is needed for the amount of legal insurance one needs.

Overall I love Progressive and I'm pretty happy with how much a month it is and how much they help me. I especially like that it is affordable. My car insurance covers a lot like road side assistance in case I get stranded and no one else can help me out. I can count on Progressive. The only thing I believe would be great if you get free towing. Free towing would be so helpful in everyone's situation.

My latest claim was a claim in a rental car I had while out of town. We were in an accident and I had to leave rather quickly after to catch a flight. My claim processor was kind and efficient and even helped me figure out how to do a supplemental claim with my credit card company. They were very clear with me on what to expect and got everything done very fast while keeping me informed. I’ve had them for over 15 years and am always appreciative of the customer service I get. The few times I have needed them they have come through fully for me. Answering all my questions and even reaching out to just make sure I was ok after an accident. I pay a reasonable rate for my state and find value in the product. I would recommend Progressive to any family member or friend.

My overall experience was wonderful. They assisted me with price comparison and made sure I understood my policy and any questions I needed answered were answered. I like their fast claim response, comprehensive roadside assistance, flexible payment options, excellent claim process, multiple channels of customer support. However, I dislike the internet claim process. I think they could improve the way things are done online for customer. I love that it's convenient but it's not convenient and fast. The upside is you get to cut down wait times but some things aren't explained thoroughly on the website to provide a clear understanding on how to utilize the online resources.

I just started with Progressive. In the past, I had GEICO for over 20 years. They kept raising my rate until I had to pulled the plug on them. It became so bad that it was impossible to own a car and pay for the insurance. We are retired and only use the cars to go shopping or errand. They didn't care until I gave up. With Progressive, I'm saving over $600 for a year worth of insurance. However, I just talked to a machine and had no customer service to talk to. And if Progressive start using the same practices as GEICO, too, I would kiss them goodbye.

Very expensive and customer service was horrendous. They don't seem care if you are their customer or not. I tried very hard to maintain my policy and they didn't seem to want to help me with anything or even answer my questions. I had far too many issues with Progressive and tried every thing to handle it before switching. I get a better policy for less money and better customer service with Geico.

Purchasing the policy was very easy and they did all the hard work for me. The office I got my policy through is full of very nice and experienced people. The customer service line is always there to help and they solve the problem efficiently. The policy gives me the coverage I need and initially, cheap and affordable. However, with a new car the policy price jumped up too high. I also had an issue with incomplete records on their part resulting in a collections issue. But overall I had a pleasant experience with Progressive and would recommend them.

Everyone should shop around for the best insurance. With that said Progressive has always been the best choice. Their claims adjusters are friendly. Progressive stands out in price and dependability. They are cheaper and more reliable! Try for yourself and see!!

After searching through several other insurance options, at the end of the day Progressive was the easiest to purchase and the cheapest. Progressive was the first insurance policy I bought on my own so I was glad they made the process so simple. The process went smoothly and as expected. I like the fact you can choose your own price. Honestly the commercials are a little stale though. Maybe they should think of another spiel than Flo to help boost clients. Simple commercials are what get my attention (even though I dislike commercials as it is).

I maintained an uninterrupted policy with Progressive for several years and called several times about increases when there had been no claims, tickets, or anything and was given some canned BS about expired discounts, or some other lame reason for the increases which happened every 6 months religiously. I finally got tired of it and checked around and much to my dismay, found they had been cheating me for who knows how long... I got the exact same coverage from Liberty Mutual for OVER a hundred dollars LESS each month!!!

Recent customer to Progressive. Their salesperson told me that if I sign up for Snapshot that my insurance would likely go down. She said "I have never seen a situation where someones insurance has actually gone up". All but guaranteeing that my insurance would go down. It went up significantly because of the Snapshot lie. Progressive also raised my insurance, from the original quote, because I made a claim for a chipped window ON MY PREVIOUS INSURANCE POLICY, with another insurance company. Now they are more expensive and I'm looking to go back to my previous insurance company.

Progressive is doing a good job at keeping customers satisfied with their insurance policy. It was fairly easy to get insurance with them. A policy can be started hassle free via the internet. All information regarding accounts can be accessed online and customer service is easy to get a hold of. I like the easy accessibility of my account information that is available online. Customers also have the option of changing the due date on their insurance policy as well.

Progressive was great back when I had it. The cost was great for me and my family and timing of payment effective from day one. Would recommend to anyone. However the time lapse and renewing monthly did not work for me. Needs to work better with people who struggle. Would still have them if they worked with me. My fault but glad I have insurance.

Progressive makes getting insurance a quick and easy process. All you have to do is go online and get a quote and pay and very quickly you will have insurance an hour or so, and the rates are reasonable price. However, I don't find it fair at all that Progressive uses credit scores to determine premium amounts. Also, my daughter had OWI and Progressive was not always timely about recording her SR22 payments which resulted in a lot of hassle with the state.

I like that Progressive gave bonuses the longer you're with them, so you would pay less the longer you had the policy. However, they were still expensive, even after the bonuses for being a long time customer. Just wasn't worth keeping them. I ultimately switched because I found a lower rate elsewhere when bundling with my home insurance. But overall it wasn't bad and customer service was always friendly.

I went online to their website which I found easy to navigate and looked at different policies. It was easy to compare rates and the rates of their competitors were accurate. Progressive has great customer service. Their reps explain policies in an easy to understand manner. I played around with coverage options then chatted with a rep about what I'd picked out. They helped me make changes to get what I wanted. And the rep told me they could contact my old insurance and cancel the policy without me having to worry about a coverage gap. I suppose printing out everything myself is mildly annoying but I also don't like wasting paper so it isn't a big deal.

Progressive has been my favorite insurance company out of all the ones I have used in my life thus far. I did my process online and it didn't take a whole heck of a long time to fill everything out required of and finish the whole process up. Any questions I had were answered and I felt completely satisfied. I like the price I pay for 6 months of insurance. But sometimes their customer service reps bounce you from person to person and it takes a bit to finally get somebody who remembers your claim and what you're calling about. So therefore it takes a good amount of time to get all finished with a claim but so many things these days take a while to complete.

The coverage we had with Progressive insurance was basic liability and I loved the coverage we had. I loved the overall cost of our monthly premium. The insurance cost was more affordable than most insurance companies around town. I loved that they had an office in town that I could speak to someone one on one about any problems I had. What I disliked is having to call to pay my monthly bill and the fees for printing a receipt and mailing it off. I also hate that insurance is so expensive for full coverage. I wish we could have afforded full coverage in case of accidents with someone who doesn't have insurance.

I found the Progressive plan through my bank when I moved into this state. I was previously using a local insurance company in my home state which would not continue coverage after I moved. I like Progressive's full coverage and that it's relatively inexpensive. The website is easy to maneuver and manage with no problems as of yet other than forgetting my password when logging in. But I would like a lower rate that is not based on my demographics, but instead my driving record. It does not make sense to estimate how I will drive based upon my sex, race, and age.

Progressive Auto Insurance customer service is awesome. They work with you and try to resolve any issues as soon as possible. The company has a good history and family feeling. However, their price was way too high. My insurance went up after my first six months without any tickets or infractions. I could not afford what they wanted me to pay.

Having been without a vehicle a number of years, and moving back into ownership (not public transit) they were knowledgeable, understanding and helpful. Was always treated politely and with professionalism. I’m not the most experienced with auto usage and they have answered any and all “stupid questions” I come up with.

I like the twenty-four hour roadside assistance. The company agents responded and assisted me in a fast and concerning matter as well. However, I found and research that they charge me more than other assurance agents that I have looked into. But the service is worth the price. I only purchase liability insurance do I found their quote rather high. Now that I'm more experience in purchasing insurance. Over they are a great company and I would still join their team but argue harder for the price.

It was easy to get started with Progressive. I went into their office and they sat down with me face to face to discuss my options. They were efficient and they handled all of the paperwork there within a timely manner. It was a very comfortable setting and I was treated very well. They were friendly and easy to understand and I appreciated their service. I left there covered and ready to go. However, their prices were pretty high for my income. I paid more there for the same coverage I receive now.

I started with progressive due to their competitive rates and excellent customer service. After I had signed up online I called customer service to change addresses. Not only did the customer service representative get me switched to another address but, she was able to save me $50 a month and improve my coverage. Due to their excellent customer service and willingness to save me money rather than nickel and dime me to death, I will be a lifelong customer.

for this vehicle that had four barely operational tires and engine with no gas and way overdue for a basic tuneup an oil change was as pleasant as one could be unless the first bill were half the price.

So far so good and I like the customer service. They have been helpful. However, I don't like that the prices are very high and Progressive could work on that. Also, I don't like the Snapshot thing. It doesn't work very well and beeps at you for no reason. That needs to be upgraded and or not used.

Progressive is easy to work with. Every time I have purchased a vehicle and had to add it to my policy I would call and speak with someone that was always friendly and helpful. Any questions I had they answered them. I like the price for full coverage on three vehicles. Progressive prices are cheap compared to other insurance companies. They also offer roadside assistance in case we need it. Thank you!!

I have had Progressive for 3 years and I don't plan on changing it. I enjoy doing most of my business on their online website and it's very simple to do changes, billing, payments, or if I should need copies of my cards or policy. I also like my low monthly payment. The claims agents are always helpful and promptly return my phone calls. My claim was handled with tact and care and didn't take a long time to repair my vehicle. Since then, I have had no problems or issues with my car and I'm very satisfied with my overall service. However I would like to see an accident forgiveness program and it would be a nice incentive to the policy.

Progressive Auto Insurance have poor online service. Took too much of my time to switch my homeowners policy from Geico to Progressive which is not really Progressive but a company they shop for you. Very manual process once you fill out the online form. I've spent too much time on the phone answering the same questions I entered online. I also had to lose a day to stay at home for the inspection. That's not the case with Geico.

Progressive has given me rates more affordable than other local companies and offers comprehensive coverage. I have also received friendly and personal service. My agent is from the area where I live and this makes for an easier and more comfortable partnership. However, I would prefer if they could have a more local adjuster that can come out and assess claims. Also, I do not love the automated service center that I must call to initiate a claim.

Would have rather talked to someone on the phone but signing up online was quick and easy. It took a while but was all worth the effort. I really like the set up of the website and customizing the insurance was easy. Some of the options available we had no idea were even options until this insurance. Quick response and action on customer service when my daughter had accident resulting in a total loss. However, after signing up online it did get a bit confusing trying to add home insurance to plan. Seems the home insurance is actually through someone else but is on our plan. Rates jump high after promotional period. We didn't realize how much more it would be after 6 months.

The policy is simple to purchase and takes little time but they should make it simple to understand your policy so you are sure what your coverage is and what's not covered. The cost and features are good and they have the coverage I needed so I was happy and they have a simple process. It takes little time and can all be done online quickly and securely without much effort. But the customer service could be better and they should be more helpful and nice when you need help and not so rude.

My husband was referred to Progressive by an acquaintance, and decided to see if we should switch. The whole process was done quickly with our new local agent. We were happy to find out that we could bundle this policy with our homeowners insurance, and it was much less expensive than our old policy. We were also pleased that we'll have a specific person to work with us instead of a random person over the phone. Also the website seemed easy to navigate. We're also trying automatic payments for the first time, so hopefully we like that.

Progressive insurance was simple, reasonably priced and were very easy to work with, making policy changes and filing a claim. Purchasing of the policy entailed only a short phone call. Then I set up automatic payment at the same time with a credit card. The representative was knowledgeable and courteous. But at this insurance company your relationship was Too impersonal... you were treated more as a number and not a person.

Cheap and covers everything. Sometimes have trouble contacting support for questions but they always address my questions with ease when I get ahold of them. Fairly good experience overall. Great low price, very professional and always gives me time to make payments.

I went through an agency to purchase my insurance and did not deal with Progressive directly. I like that Progressive has different levels of coverage to choose from so I can find what's best for me. I also like that they have bonuses when you have been a continuous member for so many years and that they have a discount for good grades and for good driving habits. Overall I am content but I would like to see better prices, especially after going so long without a ticket or accident. Also as I am not a teenager anymore I shouldn't have the same rate because I have more experience.

We have been using Progressive Auto Insurance for about five years and all they do for us is withdraw too much money for the coverage we have from our bank and send a rough quarterly "General" statement. We are senior citizens and have not made any claims with them and should have earned some kind of breaks by now but they cannot be bothered to offer us any.

I have only had to contact Progressive one time and they helped me solve the issue. I talked to them in regards to the insurance going up because our records were not updated and they fixed it right away.

I have been a customer of Progressive for years! They have great communication and excellent customer service. They are very professional and we had a very quick turnaround. Just a quick phone call and transfer of information and we were all set with our auto insurance. No trips to an office, just fast courteous service on the phone or online. Furthermore, I love the website and the ability to do business online. It makes it so quick and easy. No more long phone calls or being put on hold, just great customer service.

When first signing up with Progressive it was simple and easy and we were able to print off proof of insurance as soon as we were done. The price also fits our budget great. However, poor customer service. Had issues with one representative not changing our policy like we wanted and then another got rude and began harassing us because of this issue. But the 2 bad representatives aren't enough to make us change providers. And I like the snapshot program and safe driver discounts. Makes insurance more affordable. All we really focus on is price for the coverage we have in comparison to other companies.

You can find Progressive just about anywhere and it was simple to buy from them. I requested an online quote, which I received quickly, and I chose to go with them. The policy could be a little less expensive and I would definitely try to make more discounts available for people with excellent driving records like me. Also, communication is sometimes difficult because the company uses formal wording instead of plain English. But I feel that I can trust this company and know it will be around for a very long time. It is a well-known name, which gives me confidence in its reliability. The customer service is also very good.

Called Progressive on the day of a fender bender. They gave me a list of shops to go to or if I preferred to go to a shop that I wanted. The next day the car was in the shop, got me a rental car and 5 days later, my car was done. Agent was very nice and accommodating. Customer service is topnotch and wouldn't have been with them for over 15 years if they weren't.

I originally purchased my plan through an agent who helped me shop for plans. I was 18 and hadn't had insurance for a year so my rates were really high. Progressive was the cheapest and the policy is easy to understand. Progressive's customer service always responds quickly and there are several ways to reach them. But I would prefer to have an agent, ideally local. I feel like I'm giving money directly to a corporation. Eventually, I'll switch to a local agent. I also had an issue where Progressive reported an accident on my policy because they typed in the wrong policy number. While they fixed it on their end, I have had issues getting this cleared from my driving record.

One feature I like about Progressive is that they have the best prices. A second feature that Progressive has that I like is that you have the option of getting a snapshot device that tracks my driving. When I had my first accident Progressive handled it in a timely manner and processed my claim faster than the normal. The process was very simple. My overall experience was over my satisfaction. I was treated well when it came to talking to a person over the phone. The process of purchasing an auto insurance policy was dummy-proof it was very simple.

Progressive was great getting us to sign up with them. Everything went smooth and we were able to able to schedule our payments online, customize our policy, and were able to get a low rate compared to other companies. We really like their customer service and the use of their internet website. After my husband got into a minor fender bender accident and the other person admitted fault, Progressive took care of everything ASAP but when our policy came up for renewal we had our rate increased by over 200 a month. After explaining we never had a accident before and the other person admitting to being at fault, they still refused to lower rate and we were forced to find another insurer who actually was able to give us a better rate than we originally had before the accident so in the end Progressive was a big disappointment.

They are fast, and one of the best prices that I received after looking at other insurances. They stay true to their word. When my dad was in a car accident that wasn't his fault, they paid his medical expenses and the car when the other person didn't have insurance. I've seen people that when they get into car accidents they end up losing their car because the other person didn't have any insurance.

I really like the customer service that Progressive provides. As well as their competitive rates. I also felt like I had better coverage for what I was paying, compared to friends and family. I just do not like the long waits to talk to a real person when I have an issue. The tele prompts are very frustrating. But their customer service is really helpful to new customers. Overall, my transition to Progressive was smooth and quick. Very satisfactory experience and cost effective service. I definitely would recommend Progressive to anyone who asked.

The pricing brought me to Progressive and purchasing the policy, online access and website navigation were easy. When I did call the agent they were very nice and helpful with the initial purchase. I did it online and was able to get my cards immediately. I was very unsatisfied with the way my accident was handled though. The other party was a drunk driver who was also covered by Progressive and they did not look out for my interest in that particular situation. I took my business elsewhere.

I was very well pleased with my experience. If my husband wasn't a loyal customer to the other insurance company I would still be a customer. I like the ease of use when purchasing a policy online, and not having to go to an office to wait forever. I could purchase insurance in my pajamas without judgement. But I would have better descriptions of the policy and that they would/not cover in an incident. A feature I also would've liked to have seen when I was a customer was comparing more companies with their price match.

My overall experience with my insurance company has been terrific and I am very happy with them so far. It's close to home and very affordable and NOT high priced like other insurance companies. The atmosphere in the insurance office is great. The people there are very nice, polite, willing to help in anyway they can and are very helpful to explain and answer any questions I have to insure that the customer is very satisfied.

Overall very satisfied with their coverage. Easy to talk to agent, fast quote and immediate coverage on home and vehicle insurance. Great coverage and price, agent is reliable to contact, bonus discount on 1 to pay in full and not monthly, ease of payment as well as ease of renewal, policy updates are always mailed out in a timely manner and have never had an issue with bills being wrong. ID cards are also always mailed out prior to the old expiring, so always have an up to date card in my wallet as well as in the vehicle. But wish there was a way to lower the monthly premium, hard to determine if I am really getting the lowest price for the amount of coverage, agent sometimes doesn't help me to make the best decisions as much as trying to keep me as his customer.

Everything was explained well in the website. I filled out all my info and purchased everything in a matter of minutes. I didn't have to make or wait for a call and talk to an agent. Also was easy to file a claim and check the claim online. Any time I had to change anything on my policy it only took a couple minutes online. I could do everything online. I didn't like that they wouldn't lower my rate when my husbands ticket was older than 3 years and raised my rates regarding an accident that wasn't my fault. Because of the rates being raised multiple times I changed insurance companies.

My husband originally purchased it and then when we got married, I switched over to the policy at some point. They are a company that I can trust for the most part because they are well known and care about their reputation in the public eye. They would have my best interest at heart should I ever have to file a claim. But they look for chances to raise our rates. We haven't had a wreck or speeding ticket in at least a decade, but our rate significantly went up when we bought our house and moved the next town over.

Super easy experience. I called 1-800-progressive and gave them all of our information. I was insured immediately and they faxed us copies of our proof of insurance to hold us over until they arrived in the mail which was within a few days. Their pricing is very competitive. Customer service has always been friendly and helpful. There is never a long hold time when calling either. We've been with them for more than a few years so they upgraded us to a different status so that our calls have almost no wait time. They also give accident forgiveness. However, their commercials are so annoying. I've considered switching companies because of it, but because we have had good experiences I've stayed. I don't find Flo to be annoying but the rest are almost the worst. They are not as bad as some insurance company commercials but they rank up there.

I have been with Progressive long enough I get a long time customer discount. I like my insurance agent. She is very nice and helpful. She has been there for many years since I signed up with them. I like their long time discount and I can add additional products at a discount. However, I would not have them raise rates over a speeding ticket. I talked to other people who are surprised when I tell them they hike up the rate for one. I also wish having insurance was not mandatory. Sometimes we need the money for other things.

I like the ease of getting the insurance at Progressive. When there was an accident it was easy to report and get someone out right away. It was very easy to get a policy, things were easy to understand and if I had questions an agent was available. I was also able to add and remove policies for different vehicles very easily and was able to have the type and length of coverage I wanted without unnecessary extras. My experience was very positive. Everyone was very helpful. Progressive was my favorite insurance not only because of the price but because they had great coverage.

Overall my experience with Progressive has been alright. The policy was easy to purchase online. Easy website to navigate. I am able to make payments and make policy changes online. There are multiple discounts available. I like the snapshot device, I received a 7% additional discount. However, their policy rates are too high! I am a middle age driver with no accidents or tickets. My policy for a 8 year old Chevy Impala was almost $200 a month. I have no accidents or tickets on my record, but my policy price increases every 6 months when renewed.

I've watched their ads for years and when it came time to get a new policy, they were one of the first companies I considered. It was easy to get a quote for the type and amount of insurance I wanted. It was also easy to start the policy. I especially like their ad campaign and Flo. It's a good series of commercials and I appreciate them giving quotes from themselves and other companies, even if their quote isn't as low as others. It was a good experience.

Our overall experience was not bad. I liked that if I had multiple items insured I received a discount. Customer service was pleasant when and if I called with questions. What I didn't like was that they would not match price and policy quote from another insurer. I ended up cancelling policy with Progressive and went with the other company that was cheaper than them. The policy covered the same items and dollar amount of coverage was the same.

I got a homeowners discount for taking the policy. It was through a local insurance agent instead of on the phone or internet. I like the idea of an agent to help file the claims. The agent was very nice but the quote the agent gave me was 50 higher when I took it out than the original quote. I have to put a device in my car to receive a discount. They are also rating me for an accident that was not my fault. No money was paid out as a claim by my insurance so the accident should not cause my premiums to be higher. Progressive is not as good as desired.

I just went online and chose my policy. It's quick and took like 15 minutes. I can do auto pay so I never worry about anything. My policy is very affordable and I can pay what I want. They show me other quotes and they don't bother me and give me small updates from time to time. However, they increased my policy for no reason when my phone stopped communicating with their app. It's a money ploy. But they don't have a very wide range of other companies to give you a quote from, so sort of shady.

The process at Progressive has all been quick and easy. It has always been the same. Name, address, age, vehicle type, VIN number, and driver's license number for all drivers. They have explained all of what the policy entailed and gave me the options of how much coverage I wanted on each vehicle. However, even after several years the price remained the same. You would think that there would be a customer loyalty discount or a discount for no tickets or accidents during the 6 months prior.

I liked that there was an auto pay option and discounts for good driving and 24/7 customer service. The printable ID cards were also very helpful and if I lost my cards I could access my policy info on the app. Customer service over the phone was great, they answered all my questions I had, and did a complete explanation of how the payments were broken down and when they were due and what to do if I needed to contact someone. But I would like to see more insurance agents around my neighborhood so I have the option going into the location to speak with an agent.

I did not like Progressive at all. Nothing was good about it and they need to work on every aspect of this company. Customer service was horrible. They blamed me for a situation that was out of my control. They are rude and have no compassion for anybody. I do not plan to ever purchase anything from this company. Overall I would rather poke myself in the eye than to deal with them. Pain would be about the same.

Insurance representative was polite and helpful, when making my decision. But would have like to have a one on one conference and see all different options. But I was able to find all the coverage I needed beyond the legal limit. This insurance was available to me and suited my needs. It was also financially in my range. However, I would make it easier and even more affordable for all and give them plastic cards. Also, give discounts to customers without infractions and on time bill payments.

We were very happy with how easy it was to purchase. We were able to do the whole thing over the phone with no problems. Everything went smoothly and without any problems. It's easy to get a hold of a person if you have questions or concerns about our insurance coverage. Everyone is very helpful and polite. They are able to answer all our questions when we call.

Progressive has excellent customer service. Their rates are very competitive. I borrowed my mother-in-law's van once and totaled it because I got T-boned. They were very understanding. However, I would love for the deductible to be a lot lower. It is hard to come up with $500 because the driver at fault doesn't have insurance. We have 2 kids on one income. It's hard to come up with the deductible when you're living paycheck to paycheck. Still, Progressive was very simple and easy. We did everything over the phone. All we have to do is go online to update any information as needed. We just added another vehicle this way.

For the most part of my experience with Progressive was very easy and most of my purchases with renewing my policy was done directly with them. Originally we used a local agent but after a while our agent no longer used Progressive so most of our changes had to be done over the phone or internet. For the most part I also felt they were very accommodating over the phone and helpful. The staff was always nice and explain. But I dislike the continuous price increases. Every time we went to renew the price for our policy would go up even if we did not have any claims and I sometimes did not like the automatic withdrawal from my account. However, it was very easy to report an accident and all the claims requiring little work from myself. The claims agent coming out to where my vehicle was at even if it was at my home and they made it easy to tow my vehicle to the place I wanted to have my vehicle fix.

Signing up for new coverage was easy and fast online. They also helped, it appeared, to find my best cost for new policy. I like this company because the cost is appropriate and it is easy to manage my account online. I can easily use my smart phone to pay bill or pull up my insurance card. I can find whatever I need, such as insurance cards and pay bill. However I prefer to use a local company but shopped around when I needed coverage for additional vehicle. So, not being a local company is somewhat a disadvantage.

I liked the customer service and the prices of the insurance. They were an insurance company that didn't seem to rob people of their money. I was with Progressive for a long time. I paid on time and I had plans to stay with them permanently. I never had any issues with the company until I was in 2 accidents and neither accident was my fault. I was dropped as a customer. I have a perfect drivers record!!

I used a third party to purchase the policy and it was easy to purchase. I like how the website is mobile friendly and easy to maneuver. I can pull up my insurance card without having to waste paper and print it. I like the eco friendly/paperless option. But I hate how high the premium is. I didn't qualify for the smart device discount yet I have excellent credit and zero at fault accidents. I don't like how I'm not at platinum discount status when I meet all the criteria. But I haven't switched yet because I don't feel like going thru the whole shopping around process.

I like the online use, able to have my cards stored to my phone and ability to get in contact with customer service. Difficult experience at first and then customer service fixed all issues and I was good. But did no like wait times on the phone, mix up with insurance policy, cost of insurance compared to other companies and billing cycling.

We have had such a great experience. My van was hit by a fallen tree and all I had to do was make a phone call. The rest was taken care of by the insurance company. I was picked up to get a rental and everything! Also, I love our agent. He is so easy to work with and on top of things. We are always notified if any changes occur and he is always looking to get us a better rate without us asking! I will stick with them as long as I can! They are awesome and I love them!

Purchasing the Progressive insurance was simple. You can easily get a quote or purchase a plan from the website. And the prices were manageable. I also enjoyed their smartphone app. It was easy to pay bills and make insurance claims quickly. The one time I was in a accident I made a claim on the app and received a call back within 20 minutes. The app allowed me to take pictures of the damage and the scene. And I never had a problem filing a claim or getting car repairs taken care of. I just hope to get features such as roadside assistance or rental cars, because you have to pay extra charges for that. I also didn't like that there was only one Progressive approved place in my area that could repair my car. I would otherwise have to get a quote and wait for the money to be paid or refunded to me. But overall, my experience with Progressive was not bad.

The customer service was good and the wait times were not overly long and they got back to me quickly. They seemed very helpful with reference to claims with questions and getting them paid quickly. However, their rates were higher than my current insurance company. Geico seems to have better rates and they were very helpful getting me signed up and switching companies. They had a pretty easy to use website and they have excellent customer service as well.

I like that Progressive does not require a large down payment, they offer monthly payments, auto pay, they have a phone app that is very easy to use. Purchasing and maintaining my policy has been easy. It is also easy to make payments as well as obtain copies of my insurance card. The insurance is affordable and has good coverage. I am satisfied with everything at this time, but that may change if I ever have to make a claim.

Progressive is the first insurance I have ever had on my own and it was the easiest to set up. It comes straight out of my account every month right around the same time. It’s pretty easy. I have been with them for over six months and they have a thing to where the amount of my payment drops the longer I am with them. The only thing I do not like is that it is so expensive. Mainly because of my age and the fact that I drive a newer vehicle. Hopefully soon its cheaper and more affordable.

Through the years, I have had insurance with many different companies. Progressive has far exceeded my expectations in several ways. Price and service being two key factors for me. Also, they have been helpful, has easy process, and provides a great value.

My car was having problems and I was worried about the motor because it was expensive, but Progressive really ensured that I was able to use my insurance, which helped me pay. I am financially stable. I am relieved they do not have loopholes. When you are in need because of an accident or you need something covered, they got you. Their customer care service is magnificent. Kind and respectful. Never failed to helping out. But a lot of paperwork to go through! Worth it though. The only complaint is that I had to remain on the phone for several hours before receiving help from an employee. I was very agitated, but their hospitality canceled out the long waiting time. I wish they had a more faster process.

When purchasing a policy the Progressive employee was very pleasant, good attitude and eager to help. It was a pleasure getting car insurance. When time to make changes, not as pleasant.

Signing up and purchasing my auto insurance with Progressive from the very first day went too simple. I got it all done in one day in less than twenty to thirty minutes. The person I talked to was good at explaining to me what my policy was and what it covered. She even went into detail about changing a few things to try and get me a lower rate. I liked Progressive Auto Insurance because I didn't have to go through a long robot talking when I would call. I was able to speak with someone in a short amount of time. The employees in customer service and claims department were generally pretty good at taking care of making things easy for me to handle over the phone in a quick and efficient amount of time. I wanted to get as much coverage as I possibly could with keeping within my budget of how much I could afford to pay. I'm not sure but I didn't have as good of luck with my expectations on low rates and what they were able to provide me with.

They are easy to get rates from and easy to change, I always need to add and remove vehicles off my policy and it's never a problem. They are willing to help and are fast. All customer service representatives are always polite and helpful but they are hard to understand sometimes. It would be easier to speak with someone who speaks good English. I always tell people they need to at least check Progressive out and check rates. I have referred several people to use this insurance company and all have been pleased.

I like the easement of being able to do almost everything through their online application, and being able to do automatic bill pay, with a reminder feature 3 days before your bill is due. But with each renewal, my rate should reduce some, and hasn't, if it has, it's only reduced by a few cents. I've been with Progressive for over 1 year and haven't had any substantial reduction in rate, and have filed no claims. But my overall experience with Progressive has been good. Despite the rate decreasement issue, they've worked with me during tough times and have been understanding.

I found getting a quote and purchasing the policy from Progressive to be a breeze. I did it all myself online and got my cards the same day. I'm very satisfied with the price for coverage, the policy, the company as a whole and with my online account. Any time I need to make a change or print my cards, I just log in and find what I need. And payment is also easy. It's taken out of my account on the same day of every month unless I make a change for that month and I always get a reminder email a day or two in advance.

I only use Progressive for RV auto insurance. I like the plan a lot. It's very inexpensive and great for our family. I also like that we have auto pay available so it's one less bill I have to log in on to pay. Overall they are a great insurance company for what we use them for. We love the coverage they provide us for our RV. Great customer service as well.

Progressive's reputation on the industry was a main reason we choose them as well as their price. They provided the most competitive prices along with excellent service. We've had a great experience with the company so far. The process was very straight-forward. We filled out the paperwork remotely and the customer service was great. They explained everything very clearly too. We have only had them for a few months, but based on the reputation I expect great service.

I purchased my policy online and it was fairly easy, but even with a bit of difficult. I spoke to a customer service rep and they made my experience much easier than trying to do it all online. Their coverage is good and I like it. They offer features that some other companies don't, so that's a plus. They are easy to work with, they send my bill electronically, the customer service is top notch as well. However, it is a little expensive and sometimes I honestly think about switching companies but they have been good to me so I feel like I have to be a loyal customer.

Agent was very nice, however, he did mess up on the starting date. I relocated from a different state. He also misplaced paperwork that I had signed. I also left many messages and never received a call back until almost two weeks later. But never had an issue with billing. Agent is less than a mile from my home. Never have to wait long. Agent showed me online website to check my driver's license. However, the price should be lower. Also, how about not charging extra for the program where you have no accidents and they lower your deductible. It would be nice after two years, agent should call and review the policy with you.

Able to do all business over the phone. They respond quickly to questions and to need for coverage. The response times were reasonable. But they were very expensive both for monthly policy cost and personal responsibility for repairs. They did not offer a car for the time needed for repairs. I even had to find someone who was available to come and pick me up. I was unhappy with having no choice in where I had to take my vehicle for repairs. They spent more time cleaning the vehicle, but there was still a lot of broken glass inside the vehicle! It was repaired, but messily... Far from my home and with no rental car available anywhere close by and was far from my home.

I have had a good experience with Progressive overall, and switching to them from Allstate has saved me about 12 dollars per month on my car insurance. I like how easy it is to speak to someone in customer service and my rate is low compared to what I have paid in the past. Progressive is very user friendly and takes a lot of the stress out of the car insurance ordeals. But Progressive does not offer as many discounts on other purchases and there aren't as many perks to being a customer. Progressive's mobile app is also somewhat laggy and outdated, and it would definitely be more convenient if I could use it more often to pay my bill, file claims, etc.

I purchased my insurance online and it was a very easy step by step process. They also have people online that can walk you through the process or you can call and sign up over the phone. But the insurance rates are horrible. I found an insurance company $150 cheaper than what they quoted for me during my resign with them. They could improve on customer service also. Some of the employees have no patience when calling for help. But I liked the discounts that they offered to me and my spouse. They offered discounts for being married along with school discounts. They also offered discounts for mileage programs and if you took driver's education in high school.

We use an independent insurance agent, which got us a very reasonable bundled price when we purchased our travel trailer. We then got several policies to compare, and Progressive was definitely best. We even get road service. The billing statement is very clear and easy to understand. It shows exactly what we are paying for each feature. The stacked and unstacked options are very easy to understand as well. It clearly states the different payment options. I also really like that they don't share our personal information with other companies, without having to "opt out." And their humorous tv ads are the best in the business. They don't take themselves too seriously. But I wasn't happy about our increased rate on our travel trailer this year, when we had no claims.

Progressive offers good coverage for price, and though still high, it's market-competitive and better than other brands. The insurance is easy to maintain and the company provides adequate service. Employees usually earnestly try to help if not very empowered to do so; perfectly adequate though not straining themselves. Progressive is a top-heavy organization with no local offices/jobs/agents thus it's very corporate and impersonal. But they're improving as they go. I just don't like their annoying commercials and that they only give token rewards for safe driving/loyalty/no claims.

The price is the main point driving my purchase. I have found their policies to be similar on characteristics to those from other companies. The purchase was done online and was very easy. We have found it easy to add and subtract vehicles from the policy as things change. Payments are automatic, policy changes get submitted online, documents can be viewed and printed online, so we never have to go to a person or office. We like that. Most other companies at least make you talk to someone on the phone, which is annoying. However I hear that they give you a hard time after an accident, like making you use only their repair shops. I have had one ticket in my life (speeding) and it made my rate jump by 40 dollars a month for three years, which is crazy. The longer we go without a claim, the more our cost goes up. That is unacceptable. We are shopping around for a better deal currently.

Very easy process to purchase the policy. It did take some time to fill in all the required information, but it was a smooth online process. I was able to start one day and finish the next. I like that they offer multiple types of coverage for different reasons. Boat, home, renters, auto, and more. I was also able to save money annually with the change of insurance companies. I do have some issue, however it is small and I am confident Progressive will handle it easily. I'm not a fan of the Progressive Snapshot app. It doesn't give an accurate description of the actual driver, and I'm not sure it is only recording while I am driving. How does it know I'm a passenger sending a text and not the driver?

The overall experience with Progressive was fantastic! We appreciated the discounts we received. Also offered roadside assistance for a little extra! That really came in handy throughout our time with them. The insurance agent was amazing as well and went through everything to make sure we understood it all. But insurance anywhere is expensive, if it was cheaper for any type of insurance that would be amazing. For 2 vehicles we were paying just over $300 a month for PLPD. I really hope insurance rates go down soon!

I like the convenience and the price at Progressive Auto Insurance. I did my quote online and purchased it online. Everything was simple and easy. I also like the customer service. It is easy to pay bill with the app on my phone. I have been with this particular company for years. They have always made my life easier as far as insurance.

My overall experience with Progressive was good. I was able to apply on my own on the internet, everything was easy to understand and then I was called to make sure everything I put on the application was correct. Customer service is good, reliable and friendly. I have always had representatives that were knowledgeable, kind and understanding, no matter what my issues or questions were. Tey are a little more expensive than some other brands, but I have been with them for many years and would really hate to change insurance company. Also, fearful of not having the services that I have now.

Progressive Auto Insurance has customizable policies to fit my budget as well as my desired &/or required level of coverage. Plus, the various discounts offered were great. I was able to take advantage of several that significantly lower my policy cost. I am usually an Internet user, but with Progressive, I used both their website & phone line to obtain & revise my policy. In addition, the customer service was always excellent. The agents were very knowledgeable & helped me immensely with all of my questions & concerns. Money is the primary motivation behind my choice of insurance, & I move every few years for my job. If the company were to be more competitive price wise in more states, I would stay with them.

Progressive does go over and beyond to help you and they have always did whatever they could do to solve problems. I forgot to pay my insurance one time and they could have just canceled us but instead they called me to let me know the payment hasn't been paid and didn't charge no late fee and worked around the date I could pay. I have only had a couple problems in the 13yrs we have been with them.

I have always used the same local, Austin area, Progressive and relied on their advice. This is the agency my parents used and they spun me off from my parents' policy about 35 years ago. The roadside protection, which I have used a lot, is my favorite. It is very helpful financially and gives me great peace of mind and great financially. My second most favorite thing is getting discounts based on length of coverage and no accident claims. While Progressive has always been good and I have no problems, my rates are too high.

I have had a good experience with Progressive and their process was pretty simple. I have an agent so that makes things pretty simple. I like that I could do the paperwork online. Their prices are really competitive and whenever I am on the phone with one of their agents they seem like they are very knowledgeable. I really like that their policies are a great price. I get an incredible amount of coverage for both of my cars for the amount I would spend elsewhere. On the other hand, I wish I could have my policy auto-renew without me having to call or deal with the paperwork and I'm not unintelligent but sometimes some of the auto insurance jargon can be really confusing. I would like to get just a summary of what I'm getting as opposed to having to read a bunch.

I go through Traders which is a branch of Progressive here in Oklahoma. They are very reasonable for an automobile insurance company. I haven't had any issues with this company. They are very good about coverage. And they kept in mind the age of my husband and me. With us being young it was very hard to find cheap insurance that covered all of our cars. They gave us the best quote around. We pay 160 a month for 3 vehicles. I would definitely recommend to anyone friend or family searching for automobile insurance. I wouldn't have gone through anyone else. They are perfect. I plan on staying with Progressive for a long time. They are just best fit for my family and me.

We have most of our insurance with Progressive. I like that I am able to bundle my policies together. Having auto and home insurance together in the same place is very convenient. We are both in our mid thirties and have perfect driving records so I don't understand why our rate is so high though. We also have our home insurance with Progressive so when we bundle it our rate is a lot lower and more reasonable. Purchasing the insurance was very easy and pleasant. The rep was very friendly and helpful. The hardest part was getting our VIN off of our vehicles. Overall it was a great experience.

I like Progressive's price, rewards, and fast claim service. They are easy to pay and keep track by using the app. We have been with Progressive over 10 years. I love everything about Progressive Insurance and will stay with them forever. Great customer service too.

I went to an agent so buying insurance was relatively easy. Also was very helpful making payment arrangements if needed and it's also very easy to change my policy. I really enjoy that they are fast acting in the event of an incident or accident. They are also relatively easy to get a hold of by phone and they make the customers' job pretty easy. However, they have bad pricing and when I had a very minor accident they put up points on my record. Not all companies do that.

When I got into an accident it took a little while longer than we would've liked to get everything fixed. The hold time to get through to someone on the phone can occasionally be a bit too long. And the collision centers they work within my area tend to be booked out a bit too far. Even with the amount of time it took to get my vehicle fixed it was still worth it because they are contracted with wonderful shops that do a great job! Overall they are my favorite insurance company. They have great customer service, great discounts, cheap rates to begin with. These things outweigh any small things I haven't liked. I also love how easy they are to work with. All I have to do is get on their website and I can change things around on my policy in just a couple minutes. It's so convenient!

My automobile insurance through Progressive Insurance company was inexpensive and trustworthy. My agent, David Coleman in Kent, Ohio was helpful with assisting me to set up my first auto insurance policy in 1992. I was young and considered high risk because of my age and Progressive Insurance was the most economical and best value for me. It was easy to pay my bill via phone or check in the mail or drop off payment at the office. My agent also helped me navigate the ins and outs when I was in a fender bender. I am very thankful for the personal attention that I received as a young client to the David Coleman agency in Kent, Ohio.

Contacting a customer service agent was easy, efficient and overall a satisfactory experience. Very easy to answer questions during quote process. Understanding and relatable customer service. I like my insurance company, I have never had an issue unresolved and any I have had completed in a sufficient time. Bundle several vehicles and lowest rate found. Several discounts available to reduce my rate every 6 months. However, I am unimpressed that this is the only company that doesn't provide a Student drivers education discount, punished for 4 years for a non-reportable fender bender. Also, no discount if you don't reside in the home you own.

I like that Progressive is world renowned and it's easy to use. I love the online features too. It's also easy to sign up and within 10 min, you can switch your policy anytime. I particularly like the hours they have day or night and how I am able to chat with someone online rather than calling them. And most of the time the people are friendly, though they're hard to hear with foreign accents. They were also able to maximize my discount and would help save me money. It's very affordable for young people with a good driving record. Although after some amount of years I am no longer entitled to discounts, but it would be nice. As well as multicar discount and military discount. I dislike it however that when I changed to single they asked why I was single, which is very personal and none of their business.

Everything I needed to apply was online and I had no issues applying and receiving the cards. The process was quick, pretty painless and one of the easiest processes out of the others I have tried over the years. There are no issues that cannot be dealt with online. The experience overall has been decent. Everything flows pretty smoothly.

I was able to build my plan all online. After I was done someone called me to go over all of it and insure I got everything I wanted. I like the easy bill pay, free glass replacement with full coverage and that it's easy to get someone to take to for help. Everything you need can be found on the website. The prices are not too bad but the out of pocket price for accidents could be a little lower after you have had no claims for a long period of time. Good roadside assistance would be helpful too so you don't have to use another company for that service.

I go into a insurance broker and I just quickly pay my bill and it goes smoothly. Progressive always asks if they can help with anything else. The customer service is well knowledgeable and very helpful. They are also quick at answering your calls and answering your questions. I also like the fact that the range of prices for your policy is extremely competitive with other companies. I recommend Progressive to everyone.

All in all I like Progressive and its personality. They are easy to work with. When makes no claims I always felt like they were on my side. The entire process of buying the insurance was extremely easy and I would select it again. Got an online quote and purchased policy the same day. Very competitive rates but they could make it even more competitive. Also make filing claims easier and faster and provide additional benefits. But I would recommend to all friends and family.

They had twenty four hour seven days a week customer service and easy online bill payments. Also online or electronic insurance identification cards. It is easy to get an online quote and purchase auto insurance through the website. I do not like talking to people and being able to do everything online is convenient. The customer service was also decent. However, I left the insurance company because the policy premium kept rising every time without a claim being filled or a change in address. I would also like a little more hometown feel by having a case manager to be able to help you with specifics regarding your insurance.

I liked best that I did not have to drive anywhere to pay my bill. I loved being able to pay online or by phone, that was extremely helpful and not at all time consuming. But I disliked most the price. The insurance thru this company was extremely high for us even though we had no points or violations. Other than that the overall experience was fine. When we had to speak with someone we were always treated with respect and courtesy and that goes a long way with me.

Purchasing insurance was easy. I dislike talking on the phone and was able to do the whole process online and didn't have to go anywhere. The premiums were less than most others and I was able to get lower deductibles due to the lower premiums. Customer service was very helpful. But I had problems getting a windshield replaced, despite a law in my state requiring insurance companies to replace those one time, free of charge. It took several months of back and forth with them, and I eventually switched companies due to their refusal to cover the windshield. Except for my windshield issue, I was very happy with Progressive.

Wasn't happy with them. They were overpriced, hard to work with and they need better people working for them. If we speak English then they should let us talk to someone that understand us. I didn't understand. We shouldn't have this problem as paying customers. Customer service was terrible. Every time I've ever talked to didn't know much. They need better training for reps and some should not be working if they know nothing about insurance and procedures is. I would have had an accident. God knows if they would have helped. Had a windshield break and had coverage for it and they act like they don't know what you're saying. I was in phone for over an hour and just hung up. Got the runaround so I paid to fix it myself and went with State Farm.

My experience with Progressive has been good. They have very good service, good rates, an efficient claims process, friendly staff, and a usable website. They meet our needs for auto insurance. My policy was purchased through an independent agent who has helped my family with insurance needs since 1994 and helps us find the best insurance at reasonable rates to fit our needs.

My Progressive agent was top notch. She wrote me an outstanding policy and explained every feature in detail. The customer service is outstanding and I was very pleased with my experience in purchasing my Progressive policy. They offer a low deductible policy and a wide range of payment options. They also tow me from an accident to wherever I need to go. But I would like to have a policy I can tailor to my own needs and budget and have alerts and texts to remind me when I am due. And having an app on my phone that I can use to check my policy and one that I could utilize after an accident to speed up the process of making a claim would enhance my experience.

I signed up went through their 6 month Snapshot program. What a joke. I only had 3 hard breaks. Didn’t put many miles on my car 'cause I live so close to work. I only saved 30 but I had a friend that had countless hard breaks. She said that Device was always making noises. "Was annoying," she said and she got a bigger discount than me. Then my policy renewed. They dropped a discount so instead of saving 30 dollars my insurance went up 120. Wow. So glad they didn’t tell me that discount was only good for the first six months. This company is a joke.

We were buying a car at Drivetime a few days ago. We had to get insurance before we could drive off the lot. It was late in the afternoon getting close to evening before we were capable of getting insurance. I was worried that most places would be closed. I went online and got a quote. All I did was type in my information and the type of vehicle we were buying and we were able to get a quote from Progressive Auto Insurance within minutes. After agreeing to the terms and paying the downpayment we were given coverage. We were able to get insurance cards that were capable of being printed at the car lot. I was able to drive off the car lot with insurance coverage. Also our monthly rate is low and affordable.

Mobile claims representatives make claims easy. Online availability is great and they had an abundance of claim centers. But the claims process is overall a big pain in the ass. Their rates got way more expensive over time. Overall I was mostly pleased with their service but their rates increases ultimately ended up with me seeking other companies and rates.

Progressive is a wonderful insurance company and it is the best. Not only do I use this company but so do my parents. In addition to car insurance I also have house insurance through this company. I have a package through them the price is reasonable even with that said you get unbelievable coverage. When my house burnt due to an electrically fire they fixed everything. When I totaled my car in '07 they took care of me. Progressive has the best coverage for the best price hands down. All other companies don't offer the Customer service that Progressive does. This company is grade "A". Thank you and keep up the good work Progressive.

Easy to get ahold of people, pay bill, and change important information such as phone numbers, address, vehicles, policy features and other important aspects of my account without hassle or speaking to someone. I like that I can change the due date of my bill if I need to with easy online options. It's also easy to transfer policies to different vehicles when needed. But the grace period for late payments should be honored better. I feel the website could be better organized and made to be less confusing to navigate with less menus and better categorization.

Very good experience. It was so simple with obtaining a policy. Customer service was so quick and we received confirmation of insurance sent straight to our email and it made getting our vehicle register a breeze. The coverage is amazing and the customer service is very helpful. Would definitely recommend to others I know. Such as family and friends. And the tow truck is a life saver especially with me not be able to change a tire at the moment due to my pregnancy. But the price is a little high for the current area we live in. Anything over 200 is a little too high for me due to us being over 25 and married so this a damper on our wallets.

My overall experience in dealing with Progressive have been positive and straightforward. I initially set up my current policy through local agent, and continue to conduct all of my business with Progressive online. They have decent rates (though I'm not sure they're the best around); my policy documents are easy to access/manage online; simple, easy registration and renewal; friendly representatives. However, they have increased my premiums for no given reason in the past. When I asked, the representative did not know why, then I eventually found out it was because other people in my area had not been paying their premium and they had to spread out the costs, which I thought made no sense and was incredibly unfair.

Progressive Auto Insurance was very easy to work with. Had a minor accident and they were very responsive in checking the damage quickly and fair about what they paid for the damage. Also, office in my town so very accessible. The agent at the insurance company is very nice and helpful. He found the best price for me and said he checked all the insurance companies. The person who fixed my car kept the car at his place of business for five months and I feel it was up to the insurance company to check on the progress. Also, they are very expensive. The price should go down for good driving record. I found my payments went up over $400 a year for a very minor accident of about $2300. I was very disappointed.

When I went online for new insurance and was quoted a reasonable price for auto insurance, it was quick and easy to get policy and make it active and make initial and monthly online payments. Website is also easy to use for quote and claims. But there is very little personal contact with agents and no one explains deductibles or to help choose best policy for me. When claim was made agent rushed to settle without ensuring quality repairs or medical care. Did not find this company very "user friendly" if you want a personal experience.

Progressive has a convenient app to use and it's easy to make changes to the policy. They have roadside service and good customer service and there is always someone available to speak with on the phone if needed. They are very friendly. We were asking for quotes on a bunch of different cars trying to decide which one to buy based off of not only the amount of the car payment, but on the amount that the insurance was going to cost. When we bought our last car we chose a Cruze over a Malibu because there was almost a $100 price difference in insurance, solely based on the cars safety rating. It was very simple to do over the phone, less than 15 minutes to set it up from start to finish.

Way too dissatisfied with Progressive. They were never the cheapest for me. Never got my save driver bonus and never got the correct rate too. Moreover, they have very bad false advertising and horrible customer service that can't speak English well enough. It's just disrespectful if we can't comprehend what is said.

Progressive seems like a good company - in the past I believe my family used them as their auto insurance provider. Everyone around me speaks well of them, so I went to them first. The policy was cheap and the website was easy to maneuver. I liked the rate search and many options given to me for the policy. The initial process was fine. It was the lack of responsibility taken in terms of payments that made me switch to Geico. I was treated like a child over the phone despite my clean driving record, perfect payment record, and willingness to cooperate. It was an all around bad experience. I sort of hate Progressive and I now have Geico because of it. I had to end my contract with Progressive for one huge reason. It really was unfortunate.

The overall initial experience with Progressive was decent. It was easy to register for coverage online and proof of insurance was mailed promptly to us. But their prices were never consistent between registration periods, even if nothing had changed with our driving histories. If prices had been consistent between registration periods, I would most likely still be using their services.

They answered claims very well. They have good people working for them that are very helpful and they take all your calls very quickly. Good policy but I just cannot afford them. They are really expensive for young drivers. It give driver's education discounts and that is very important when buying insurance for young drivers. The experience wasn't too bad but I had to look for a less expensive car insurance company. They give discounts for good grades though and that was very important.

Easy to work with online. Less expensive than USAA. I was able to apply online and was able to obtain cards online. It was satisfactory for the time needed. They were willing to help and they didnt give a run around when we called. But the rates were raised substantially when we added a 2nd vehicle. Needed a lower rate for my husband's car. Nevertheless, they take military service into effect. I was happy with them overall and I would use them again if I needed.

I bought it online real easy. My overall experiences was great and made everything easy to deal with. Loved the company. The price was also great. They helped and settled my claim fast and was very courteous, pleasant and wonderful when I talked to them about the wreck. They answered all my questions that I had and they understood I needed another car to replace the one I wrecked.

In the beginning, it was great. The original purchase of this insurance was easy. Price was competitive, and the convenience was great since it was automatically withheld from my checking account. It was also easy to talk with a real person if needed. The problem was that they don't appreciate good customers. I actually liked this insurance, but at the end of 6 months, my premium increased. I had no accidents, no tickets, no claims. I was told that what I had was an introductory price and it didn't really matter that I had no issues. I actually went with Allstate, which was cheaper than my first premium anyway.

When calling Progressive to get a quote before purchasing my policy I was immediately transferred to a real person who helped me step by step through the process of figuring out exactly what coverage I needed to suit my individual needs, the different coverage amounts and how much would be necessary for me to carry in order to protect myself financially but not exceed my income. The price they offered me was fair and when I had to make a claim it was quick, easy, and I was able to submit pictures over the internet which allowed me to get on with my daily life. But then I had someone hit me who also had the same insurance company and when I needed to have them determine how much damage was done to my vehicle I had to bring it into their repair shop for them to do the estimate and then they replaced some of the parts damaged with refurbished not new parts. Other than that, I'm very pleased with the overall service.

I went to a locally owned insurance office in my hometown. They were wonderful there. Very helpful and informative when it came to concerns and questions I had. They have wonderful options for the busy consumer. Their customer service department is efficient. They have great rates for their customers too. But it is sometimes more difficult for some customers to get an affordable policy. They should somehow be able to help their very limited income consumers as well.

It was super easy to purchase and even easier to take a vehicle off our policy, when we took a break from inning a car and got another one we didn't hesitate to come back to Progressive. They came through for us when we had an accident, I was afraid we'd get very little for our totaled vehicle but they were honest in their dealings and in what the vehicle was worth. They've been easy and helpful in all our dealings. It was such an affordable policy that we wouldn't get covered as well as we did, even when the accident was my fault.

The policy at Progressive Auto Insurance is inexpensive with pretty good coverage. My boyfriend and I chose them with an insurance agent who he consults. This was our first time changing in a few years and I am happy we did. It covers all the necessities I need and is a reasonable cost. I am very pleased with my coverage and policy, overall.

Progressive has very good prices and customer services and they also have other services other than car insurance. They have been more than helpful and gave me exactly what I was looking for. I have been dealing with them a long time and I have never had any problems... I have referred them to many of my family and friends and they have all been very satisfied with Progressive. All in all, I have always had a positive experience with Progressive. They have a lot to offer and they led me in the right direction for what I needed.

I've had nothing but a great experience with Progressive Insurance! My policy is great with low deductibles too! The prices are so affordable and everybody I've had to deal with has been super helpful! I had a problem with a person who purchased a car from us not registering the car and the accident she had came back on us. Progressive took care of everything and let the other people's Insurance company know we were no longer the owners. Best company!

I like that Progressive Auto Insurance provides price comparisons even when they don't come out on top. I also appreciate the user-friendly aspects of their website. The ability to switch over was virtually effortless. Their customer service representative was quick, concise, and highly efficient. The whole process only took about 15 mins. over the phone and there was very little for me to do on my end. However, I found that their premiums were not as competitively priced as they could be. I had to switch to a company which may not be as great overall, but at a price of $50 dollars less a month, is highly beneficial to me. All in all, Progressive is great but could be cheaper.

Purchasing my auto insurance policy was easy and the policy was simple to get together. My husband and I have a policy with Progressive and they gave us a fair rate. Especially with us both having tickets on our records. We did go through a third agent who dealt with Progressive for us. So far, we like the roadside assistance. They also have good customer service. Furthermore, they are willing to compare rates with other insurance companies and attempt to give a fair rate. They include the name your price tool, which is pretty neat. However, I wish they were cheaper like Mercury Insurance Company. They are sometimes hard to deal with when trying to switch companies. They had demanded we tell them which company we had went to. It was annoying and very much overstepping.

It was time consuming trying to find a insurance agency with the best price for me living in my state that has quality representatives and insurance with reasonable prices. I like Progressive's Quality of service plus has the best lowest price and the knowledge of insurance coverages available for me living in my State. I also liked the response time when I needed a tow. However, their customer service representatives need to be knowledgeable on what services are available and that I'm not transferred over and over to another department or disconnected and have to call back to only go through what I just gave information to last representative.

Progressive has really great prices. Previously I have paid double of what I pay now. I am a mommy with 4 baby boys. It is difficult to find an auto insurance you can fully trust and depend on. Any time I have needed help, a Progressive agent was always willing and patient. However, I would like them to improve the fluctuation of the prices. I am a good driver and I have not had any driving violations or accidents but I have noticed my bill go up almost $40 in the past 4 months. That to me is a bit ridiculous. I also have tried to reach out for an explanation and nobody has called me back yet. But the pros outweigh the cons so my overall experience with them is definitely a positive one. If I had to start all over looking for an insurance company to invest in, I would still choose Progressive. The name your price option is perfect! I would highly recommend Progressive to anyone.

The customer service was pretty good, and we never had issues contacting them or asking questions. They definitely make it easy to get things figured out. We didn’t stay with the company long. I don’t think that they offered enough for the price it cost us for the insurance policy, and we weren’t pleased with the coverage we received from them. The price we had to pay for Progressive was way too much for us to pay, so we ended up switching shortly to another company. There are a lot of other comparable choices and they didn’t seem to be as great as their other competitors were for us.

I had good experience with Progressive. Over the phone customer service is OK, low wait and on hold times. I like the multiple car discounts and it's easy to add or remove vehicles to and from my policy, bundles for renters included as well. Glad they could email me my proof of insurance so I could have it and add a vehicle immediately over the phone. It would be better however to not have to pay 2 months premium upfront. Also, to make it easier and less expensive to get started and give bigger discounts for renters and multi-vehicle policies. It would be nice as well to not get penalized for lapse in coverage because of not having a vehicle.

Although we have never had to file a claim our agent has always been quick to answer our questions. We live in a small town and our agent seems almost like a friend, we are very lucky to love here.

Earlier my auto insurance company was different, now I switched to Progressive because of good feedback. 4 out of 5 recommend progressive. They have affordable coverage options to protect against just about anything. Their plans are good, it is cheaper and has low premium. We could save $620 annually and I like the easy access whenever and wherever you need it. They cover damage to your car. As of now it is good. However, all the coverages are not good like major accidents or damages caused due to major accidents and I don't feel like they will cover whatever they advertised.

Purchasing the auto insurance was a pretty good experience. It was quick, easy, and simple. Just a phone call and a credit card needed for payment. My husband requires to have a SR22 and they can provide that for us. Progressive meets our needs satisfactory and I'm a very happy customer.

It is great that I am only spending a cheap amount on this insurance. It's hard to find insurance that is cheap. A lot of insurances are over-priced and I hate that. Also, they are easy to talk to. Whenever I have a question or anything their customer service takes care of me and my questions fast! I love that everything is easy with Progressive. It was easy to find online. It was easy to sign up. I got my card and registration fast in the mail.

I purchased my auto insurance with Progressive over the phone. It was a very simple process. I called the agent, they gave me a quote and then set the insurance up. All I had to do after was stop by the office so they could see the vehicle and I could sign a few papers. I love that I get a discount for being a customer with Progressive insurance for over five years. I also love that I get a discount for having multiple policies. They make me feel very valued. However, the thing that I dislike about Progressive is that there is no option to move your due date to a more convenient date. Sometimes it is much easier for a customer when they can have their due date near their actual payday.

Purchasing Progressive Auto Insurance was easy. I logged on to their site, requested a quote, accepted the terms, entered my info, and received a digital proof of insurance card immediately. I like that they have safe driver discount, multiple car discount, loyal customer discount. It's more affordable than my previous insurer. I currently pay less for 2 cars than I did for 1 before. I am completely satisfied with Progressive's coverage so far.

Purchasing the insurance at Progressive Auto was simple. All I did was go online and signed up for it. And I really liked the roadside assistance, at first I didn't think we needed it but my wife threw a hissy fit over it so I got it to shut her up. The next day I had a flat tire on the freeway and had to use it... I hate admitting that she was right but the, "I told you so" I got from her was worth it. The service I received was phenomenal but the price was just too much for me to keep up with it and all of my current expenses without cutting corners on some of my bills... I had to discontinue service. But the card was still good for another six months, so when I got pulled over I was still in the clear with that poor excuse of a police officer that stopped me because my ex wife's son threw something out the window.

Progressive is there for me and they are very helpful and reliable. Getting the insurance was quick, nice, easy, simple and not stressful. I went online and was able to find what I needed. It was also very informative. The insurance protects my vehicle and I have many great options to choose from. Their information is available and they provide me easy online access to my account. The website is very helpful as well. I like being able to get my insurance card online and being able to change the payment date.

I honestly don't know that much about auto insurance companies or policies considering that I've only had 3 cars for a very short period of time but I ended up going with Progressive for my 2nd insurance company because they had lower rates and they are pretty widely known for their services through advertising. I remember being happy with the service when I signed up with them. However, I canceled my policy because I don't like that their rates go up so high when you get into an accident.

Progressive's rates are fair. In the unfortunate event of an accident the car repair process is very smooth and easy. I have not used it, but the device that tracks your movements and can save you money is a very good and innovative idea. I was a customer of theirs for 10 years. I had an unfortunate circumstance where I could not pay my monthly bill and my policy lapsed. I signed up for a new policy, which was at a raised rate. Way to look out and treat customers! I called customer service and they said, "Well it considers you a new customer and a new policy now." They don't care about their customers. Like every other company today, they only care about money.

They are expensive. The billing method was never a timely manner or there were gross mistakes. Customer Service personnel seemed rather rude and unorganized. I did not find them very helpful or accurate. I would not give Progressive insurance a good rating or recommend them.

Basically it's all about pricing, to be able to pay less money for a good insurance that would cover all the problems that the car has is needed, such as a check up maintenance, help pay for tires, and cover a rental car when car goes for repair in case the car's brand won't provide it to you. Also, when after an accident the prices don't escalate so high up.

I like the insurance people that I talk to when I call them. They care about you and what happen to you. They call you back right away when you need them. They also make follow-up calls to make sure your issues have been solved. But the cost per month is very high for just two cars at almost 100 dollars. I had to go with another insurance company because of this and save about 45 dollars a month and Progressive could not match that. The company overall is ok but would not go back to them because of the cost. But they were very understanding when I told them I had to switch insurance company.

I like that there was a cheaper insurance rate for myself because me being a younger adult and not married. Most places give you an outrageous rate whereas they didn't. It was manageable and the rate will go down after so long. There was current steady payment patterns so in the long run I was saving money. But they need to have a wider variety of coverage for the state minimum and not just either a full or basically none, need a little more in between. That way you can pick and choose your own coverage based upon how much you want to pay.

Purchasing insurance from this company was actually fairly easy and quick. They did not give me the run around, and explained things well. They provided information about everything I asked about in a clear and concise way. They work well with you if you have a late payment, and there is always someone to answer your questions without a long wait. They offer me a good rate, and offer the minimum coverage required for my state. Payments are easy. They also provide a convenient app for me to use. It's well organized and easy to navigate. There was no confusion with my purchase. Overall, Progressive is an excellent insurance provider.

It was extremely easy purchasing our insurance policy. Initially we used a third party to find the best company for us and at the time Progressive was the best company for our auto insurance. We got proof of insurance the same day that we purchased it, which was great! Our policy was at a great deductible and had complete coverage. Roadside assistance was wonderful and there was a lot of availability with customer service. When we need roadside assistance it was very fast and the customer service was friendly. And whoever came out to service our vehicle was always friendly and got the job done completely well. The snapshot discount was also a great bonus! We got 30% off our price on one of our vehicles because of snapshot.

I had a positive experience with top notch customer service at Progressive Auto Insurance. They made sure all my needs for my auto insurance policy were met and made sure I had no questions left before the end of the call. They also had great rates and had someone on their customer service line available at all times. Their rates were wonderful to start with and somehow they went up during the course of my policy. I did not like the fact however that my premium changed without any notice. I did not have any citations or a wreck yet somehow my auto insurance premiums went up. Still, I would definitely get Progressive nine out of 10 stars if I had to write them.

Purchasing the policy at Progressive auto insurance was easy. All interactions were completed online. I liked that there was someone available 24 hours a day if I had questions or I needed to file a claim. All representatives I ever had to speak with were pleasant on the phone, and most concerns were dealt with in a timely manner. However, the basic coverage I had on my car at the time was more than 2 times the cost of other companies I investigated. That is the reason I ended up leaving them.

The have great monthly price the first few years but here it is 10 years later and our rate has never changed. I needed to call them to have them look around for a better plan. I'm disappointed that they don't automatically find you a less expensive plan every few years, especially for those of us who have never had accidents or tickets!

I went with Progressive because they offered the most coverage for the best rate. The process of getting the policy is almost seamless. I used an agent to begin with. I've taken care of the renewals myself but the company supplies me with all I need. The agents I've worked with have all been friendly and answered any questions I've had. And so far Progressive has been able to meet my auto insurance needs. The only thing that upset me is that I earned some status with being with them for so long yet because of some new CT law my rates went up. I don't agree with this and because of it I'm thinking about looking elsewhere.

My payments are very reasonable for what coverage I have. I also have direct withdrawal which makes life easier. I have roadside assistance. And I love the online setup to navigate my policy. But customer service can be rough. I've been placed on hold several times and then they would hang up on me. Also hard to understand sometimes. I would have to say the customer care dept needs to be better trained and have more patience with policyholders when they don't understand. But overall I am very pleased. The claims department is very fast and thorough with all their information regarding an accident. I highly recommend Progressive to any family or friends.

We are mostly pleased with Progressive. We have a local agent that is readily available when we need assistance. Having someone local is extremely convenient, prompt response. People that you know in a small town when we need her. I had damage to my car and we had an agent assessing the damage the next day. Claim processed and car fixed very quickly. We haven't had any bad experiences with Progressive. But we would love to see premiums go down. Even when we have no claims the premiums are raised every year. If you are a safe driver the premiums shouldn't go up, if anything they should go down. And if no claims shouldn't insurance go down?

Purchasing the insurance was easy and comparing coverage was easy. It was all done in one sitting. The customer service seems good and fast. They have good coverage and fair premium pricing. They seem easy to get in contact with and available at all hours. The coverage is clear and the contact process is easy. It would be nice if they could start allowing larger discounts and one on one coaching on how to lower insurance premiums. Overall, though, I do not have any complaints.

Most car insurance gives you a good discount when you bundle with other insurances. I did this with Progressive and my home insurance. I got a good discount on the auto however my home insurance was much higher than old policies and didn't cover anything extra in comparison. I have been with six different auto insurance companies prior to my current insurance with Progressive and I can definitely say Progressive is, overall, the best car insurance I've had when comparing price, ease of access, claims processing and customer service. They were very quick in processing my claim which I appreciated at the time. However in hindsight I don't believe I made the best decision in taking their settlement. I would rather I have had my car repaired. You're usually in shock after an accident and not thinking as clearly. Quick processing is not always in the consumer's best interest.