Nationwide Auto Insurance Reviews

Nationwide isn't by your side. Outsource to small companies that screw you and Allied/Nationwide plays dumb. But they got your money so they don't care. Oh, and they will not say they are at fault. But they will turn you in for no insurance and put the DMV on you.

I've been with a lot of insurance companies since I came to U.S 20 yrs ago, and this is the first time I wanted to give comment to Nationwide Insurance Company. Their claim customer service departments were excellent to serve the customers, and I'm totally satisfy with all the services they tried to help. Within 2 years, there were so many things happened to us: car accidents, hail damage to our car, our house... It makes us feel worry to file claims for those unwanted issues, but their customer services were so helpful beyond my expectation specially Engin **. She was the one who help us go thru hail damage of my house. She works with a professional manner, explained things clear and reasonable, and she gave us fast responds every time when we had questions or problems.

Please have an option for ZERO STARS because this company deserves it!! The same day that I signed up for Nationwide - I cancelled because my current insurance debited my account as well and I couldn't have 2 active insurances. I was told I would be refunded the $5 setup fee and the first month. I'm waiting for weeks and nothing received so I contacted Nationwide who advised the check was not released and they would release that day. Another 2 weeks went by and I still did not receive the check so I called again and was told the check was JUST sent the day before BUT I was told it was sent 2 weeks prior. So once again I waited. Called back a week later and was advised the check was issued. Well just the other day I received a $5 check which was the processing fee but not the first month's payment. I called Nationwide who advised the initial payment was issued on 4/28 and the $5 setup fee was issued on 5/4.

Called my accident (not my fault) to Nationwide like as required of me by them. They seemed very nice. Upon trying to get my car repaired they gave me the phone number to the "adjuster" handling the claim. I had questions for him but had no luck reaching him by phone and have yet to hear from him. I went to get my car from the shop and I had to pay my deductible. They told me when I called that I had to go through a process that was not explained to me when I first called to report it. Nationwide did nothing for me as my insurance company, not even the supervisor came to the phone. What a disgrace. Thank you for being on my side.

I would NOT under any circumstance recommend Nationwide Insurance! We had Nationwide for over 16 years. We recently broke down at mile marker 1 crossing in to VA on I-64 East bound at 11:28 a.m. I called roadside assistance and spoke to the representative for 9 minutes giving her my location. Prior to hanging up, she asked me if I was in Fredericksburg! I told her no and gave her my location AGAIN! After waiting for 32 minutes, I called back and the second representative told me that the first one didn't get my information! Please keep in mind that I had two handicapped elderly men with me and coming over the mountains in WV, my cell phone battery was in the red line and dying. I walked to the Welcoming Center and called roadside assistance again.

THIS INSURANCE COMPANY DECEPTIVE. WOULD NOT BUY INSURANCE FROM THEM UNDER ANY CIRCUMSTANCE!!! Called to report claim for damage to my auto. Was advised that Allied or Nationwide deals with 2 body shops locally. Took my car to first of those as well as a shop of my choice. Agent insisted that he would make an actual appointment with the other of the 2 shops they deal with.

After years of paying for my insurance without a single accident, these people treated me like a piece of ** when I finally got into an accident and needed their assistance. Do not buy anything from them... THEY ARE NOT ON YOUR SIDE!

I been calling all day today 05/10/16 to customer service and they keep on saying they don't understand me at all and talk too fast and finally hang up on me. This happened with 5 employees. It sound like they don't want my business. Very bad customer service.

I had my car insurance with Nationwide for years. This year, I noticed a small but steady increase in my monthly payments, which I wasn't happy about. But when I received my bill in March 2016 for a monthly payment of $100 for just one 2008 Pontiac, I said enough is enough. My son suggested Progressive and after checking with them, I was able to get better coverage for half the cost! I had sent Nationwide the $100 payment two weeks prior. I signed up with Progressive and called Nationwide to cancel my policy with them. The Nationwide rep said no problem and canceled it immediately. I told her I'd sent in my payment already and asked if I'd receive a refund for the remainder of the month, and she said yes, they would refund me $42 and it would take up to 6 weeks to process. No problem.

I have been with Nationwide Insurance since 2014 and everything was well until mid 2015. Since around October 2015 I have experienced countless issues with them.

NATIONWIDE IS NOT ON YOUR SIDE, JUST THEIR SIDE $$$. They paid a $226.10 and $90.00 glass repair claim and if NATIONWIDE was on your side they would have told me this will cost you hundreds of dollar in additional premiums more link OVER $1,000.00 over years. Everyone should avoid Nationwide Insurance. When you do have a claim like I did you have to all your leg work. They will come to you, you are on your own.

I was scammed by two people on a motorcycle who claimed that I hit them when I backed out of a parking space--I was nowhere near them. The investigator told me not to worry, that they deal with this all the time and that it would not have an effect on my insurance. Then--they would not renew my insurance, the person at Nationwide I talked to about the incident lied to me about what they paid out (almost nothing, she said) and then told me at the end that there was a witness, when none of their correspondence mentioned one, and I knew that there was none.

I wish there was a way to give no stars. I was contacted this morning by a gentleman who called himself Nicholas, who stated that he was from Cadillac Corporate and that my coverage had expired and wanted me to sign up for extended coverage to the tune of $3800.00, but because I was a "preferred customer", I would get a whopping $300.00 off. When I requested that he email me the information so that I could review the details of the plan, he hung up on me. I then called the number that he had rung from, 706.760.4916, and a man who called himself John **, said that it was Nationwide Insurance acting on behalf of Cadillac and that I was very rude, even though he continued to interrupt me and refused to let me finish a statement or a question.

I recently left Nationwide for State Farm because the customer service was ATROCIOUS. I've been fighting with 3 different people over the phone over a $50.00 bill they sent me in the mail after I canceled with them. I was told that "Your payment date was not the same as your coverage date". I was NEVER told this in the 2 years that I was with them, and they stick me with this bill because of their inadequacy. I paid my bill on time EVERY MONTH and THIS is what I get for customer service? The representatives were completely unhelpful in disputing this as well. One's answer was "Sorry, there's nothing I can do to help you. You're just going to have to pay it." Why would I have to pay a bill AFTER I dropped your service? I will be fighting them on this tooth and nail, but I had to warn others to STAY AWAY from this company. They are NOT "on your side" as they claim.

My 18 year old daughter was rear ended by a lady with Nationwide Insurance. It totaled my daughter's vehicle. I took her to the hospital because her neck, sides and back were hurting. She had severe whiplash and was unable to go to school, work or play in her last soccer game. She's is still having problems with her back. This insurance company is not wanting to pay for anything. They are claiming the lady wasn't at fault. How? How is she not at fault for rear ending my child??? I am getting her an attorney and someone is going to pay for this. They refused her a rental car as well. I am beyond furious. We have State Farm and they are doing what they can to help. Nationwide is on no one's side.

Recently I reserved a car for my trip to Israel and purchased rental car insurance through Nationwide. Imagine my surprise when reading the fine print. It turns out they don't provide collision insurance in Israel although that is what I bought. When you called OneTravel the booking company they graciously refunded my money. Luckily I read the fine print. I feel scammed!

OK until your car is a total loss -- This company does have people on call 24/7, and they were good on small collision claims, though the body shops they worked with twice for me weren't the greatest and always left me with small problems that weren't there before. But when my car was a total loss, they only gave me half of its value. There are other insurance companies that have come closer to full value for me, and so I wouldn't recommend this one if you actually want enough for a comparable car after someone totals it.

I was told that if I could get a no fault letter from my previous insurance company that my rate would be lower. That has not been the case! My monthly bill is still high and I can't seem to get a representative that knows how to handle this. Apparently I can't get a refund on the extra money that they charged me because now policy shows not at fault but still the monthly rate is high and apparently there are no educated representatives there to help solve this problem. I do not have a bad driving record so I do not understand why my monthly payments are high? Every time I call all I get is "someone will get back to you", and no one ever does. I have to keep calling every month because they just keep taking my money and not fixing the problem.

I was sitting at home minding my own business when my phone rings about lowering my car insurance. The lady on the line was very polite and seemed friendly enough so I listen to how she could save me money. She lowered my insurance by $50.00 per month. So I sign up for auto pay and things were good for the first 2 months. Then they stopped taking my auto pay for no reason. I called Nationwide and found out my payment amount with no tickets or accidents went up over $400. Per six months and now my cheaper insurance is more by $30 per month. I was pissed so I question why the nice lady gave me discounts I was not allowed to have due to I live in Las Vegas. So I went back to State Farm and then I get a letter from Nationwide about how I still owe them a fee of $89.00 for early cancellation. I told a supervisor what happened and she said I still needed to pay the fee.

Premium almost doubled in a year after an accident that was in no way, shape or form my fault. When I went to cancel my policy after getting much and better cheaper insurance with another company, Nationwide told me that I had to give them almost $200.00 for bogus servicing fees or some such nonsense asap or they will ruin my credit!! That is like extortion or something. I very, very, very much dislike them. I was dissatisfied with customer service but I know that they are hostages too and it is not their fault. I had been with Nationwide 20+ years. I only see it getting worse.

I just found out my coverage is no longer because of a medical claim from an accident that my son was in and the car was totaled. They actually had the nerve to tell me after being covered with them for about 15 years that the claims and accident wouldn't be covered. I found out through a friend that works for another insurance company that shouldn't be happening. They messed around for 3 months and a couple of medical claims and of course I was out of a car I loved having. They finally decided to cover it and then a month later I get a letter in the mail saying I'm being dropped. Only had two incidents in that many years that amounted to about 30k total and then canceled. That is definitely not on my side and is really messed up.

I got rear-ended by a driver with Nationwide auto insurance coverage. Nice lady. She got a ticket for the accident and I ended up in the emergency room for 3 hours. After constant bickering finally got my car fixed two weeks after the accident, then Nationwide has the audacity to refuse to pay my diminished value for the claim. They say there was no loss of value. Right! Nationwide is never on your side or anyone's side. Now I had to file suit against them in court for medical claims and diminished value. I'm confident I will win, but feel sorry for the insured customer of Nationwide because I have to sue her personally to force Nationwide to man up and do their job.

A Nationwide policy sideswiped my car when we both were at an intersection that has two left turning lanes. He got into my lane as we were turning and just sideswiped my front driver side door as he was getting in front of me. Abigail, the claims adjuster, sided with the driver without even investigating or assessing the damage. All he had to say was "I'm not at fault" for the claim to be closed. That intersection has signs posted that it's two turning lanes as well as traffic cameras that I'm sure could be viewed for claims purposes but it was such a hassle for Abigail. She's very unprofessional and still hasn't even returned my call. Nationwide will insure any idiot that can't see traffics signs.

Got insurance, full coverage, then had a flood and they cancelled me. Do not recommend this company at all. They as a company advertising Nationwide on your side - right, until you make a claim then you off their side. Don't buy their insurance. You will regret it. Trust me you will.

If you are looking for insurance do yourself a favor and STAY AWAY FROM NATIONWIDE. They will WOW you with good rates, but they don't disclosed important terms and conditions for these rates until you start to encounter billing issues. Then, slowly you will start to notice minor again increases in premiums. At least this has been my experience and judging by some of these reviews it looks like I am not the only one.

After speaking with a Nationwide insurance agent, I received a decent quote. I decided to buy Auto, Home and Umbrella Policies. I gave her my credit card number. Then I was billed for $70 of Farmers insurance which I neither consented to or asked for. I decided to cancel all the insurance apprehensive of what else would be charged on my card. It was really hard to get a hold of an insurance agent who would spend time to cancel my policy so that I could get my money back. I had to use the credit company to get my money back. Much easier to give money... hard to get it back. I am NOT going back to this company!!

Collision Damage Waiver - Nationwide policy member hit my car and when I went for coverage for accidental damage they will replace the parts with not company certified and they don't care about customer satisfaction and the value of our time. I recommend don't take Nationwide Insurance.

I recently was involved in my fault accident, thankfully the passenger who was with me or I were not injured. I followed my insurance co which Nationwide and made a claim on Monday February 1st 2016. After that I tried to reach them and I barely talked to a couple of them which they were not helpful at all. They keep telling me someone will give me a call but no one did. Then again I called them three times a day to talk to one of the managers and left a voicemail and never get a call back. It is now 2/22/2016, no real word of what they are doing about my car. I have been driving a broken car for almost a month now.

I don't know what's going on with Nationwide at the moment but I advise everybody to stay away. I've had 4 issues with billing, 2 issues with SmartRide, and an issue with the tax department. They have missed an auto-draft, drafted random amounts twice, and piled all of the remaining on me the consumer. They have incompetent IT working on the SmartRide program who have no common sense and refute obvious proof of malfunctions in the system. Lastly, when rewriting a policy as a transfer, they have no problem sending out letters to every state and county official letting them know that you have no car insurance which is in fact fraud: an intentional deception by Nationwide on the consumer for gain.

Customer was in parking lot that we own and hit a parked car. She called her insurance aka (Nationwide) def not on your side! The adjuster Randy ** could not come to an agreement with body shop on a labor rate. Not sure if it is the company or this adjuster. Very unprofessional and impossible to deal with. Now I have to resort to this route!

I was just in a hit and run. The guy keep going after knocking my car into a ditch. I call the cops right away and followed my Insurance co which is Nationwide. I suffered from bad whiplash and a cracked rib. The wreck happened 1/6/2016. It is now 2/10/2016. No real word of what they are doing about my car. I am paying 115.00 for full coverage Insurance. They put me in a rental car right away but took it 2 days later saying that part of the damages was not due to the wreck. They have sent out 3 people to look at my car. I have at least 2000 worth of damage to my car and could not drive it until Monday safely. Missed lots of work over it and I have been paying out of pocket to get my own car fixed. They asked me if I had been on drugs or was drinking and in fact I was coming in to town from a client's home. I do IN HOME HEALTH for a living and the wreck was filed. No fault of my own and I agreed to do a drug test of any kind. Still nothing.

My mom has been under Nationwide Insurance for over 35 years and I've been under them for 7 years. I got into an accident with my pickup truck that was not my fault. They totaled my vehicle and sent me a reasonable amount for that vehicle. I bought another vehicle with the insurance check and had the vehicle for 3 years. On the 3rd year I was involved in another accident in an hit & run where the vehicle fled the scene. They totaled the vehicle and gave me a less than reasonable amount for my car which was not even over 100,000 miles. Combined premiums for me and my mother's vehicle came to a total of 1,500 a month AFTER the accident.

I had called to cancel my renters/auto insurance with Nationwide to give them a month's heads up that I would be canceling because I was buying a house and got a much better deal from another company. The agent, Ed, at the Burrell, PA location was very, very rude to me and stated that "well if you're switching to save money or struggling, you probably shouldn't be buying a house then because you can't afford it". My jaw dropped. I was very friendly with him on the phone. Always paid my bills on time. I had this company for ten years and for them to make such a nasty, degrading comment. I'm sorry, but if another company is able to save me over $500/year for the exact same plan, I think most people would change insurances. Stay far away from this company.

I recently was involved in a not my fault accident with one of their clients. They opted to repair my car instead of total it. I found out that when that happens, you now have a black mark on your CarFax report, and will suffer diminished value, roughly 25% of your vehicle's actual value. When I contacted Nationwide about this they acted as if they had never heard of such a thing, and had no intention of compensating me for my loss. Now I have to hire an attorney. In my opinion Nationwide sucks, and I would never be a client of any company whose main goal is to rip off the unknowing public.

I don't currently hold Nationwide Insurance as my coverage on my vehicle. I was rear ended by a semi truck and the owner of said semi truck uses Nationwide as their insurance. This company is a joke, and I pray no one is ever in a car accident with a car that uses this as their insurance. I was in a Ford Explorer, stopped at a red light when I was hit from behind by a semi truck. Myself and my two small children were in the vehicle, all strapped in with carseats or seat belts. I suffered severe whiplash and am still dealing with neck and back pain from this accident. My car had $4000 + damage to it's rear end.

Just want to start off by saying I had Nationwide Ins for years made my payments on time every month! 1st incident they just up and cancelled my policy one time saying my husband's DL was suspended which was not and I had to forward them documentation to put my policy back which was very inconvenient to deal with but I let that go.

You know what, there is too many complaints to list without having to write a book. They have the worst customer service I have ever dealt with. My claim has dragged out for far too long. The agents handling the claim don't call back. I sent an email to the agent in the total loss department because her mailbox was full. Well she never returned my email. The bank as well as the lien holder of my vehicle needed to get a hold of her and couldn't. I tried talking to a manager about my experience, but they don't respond well to voicemails either. This claim has been a complete and utter nightmare for us. And that's because the accident wasn't my fault. I would not recommend Nationwide to a friend or anybody I know. Nationwide don't care about me, when they have many other customers that they can abuse. I got more information out of the auto body shop people than my own insurance, and that is by far a low on Nationwide part.

Nationwide Insurance incorrectly reported DMV that my liability insurance already expired, which caused me a lapse penalty ($50) and the chance of revocation of my license plate. I don't understand why this can happen - my policy is still valid 6 more months than their reported date; and I use automatic payment. They did receive all the payments on time. If my liability were expired, why would Nationwide still charged me after the expiration date? I contacted the insurance company and they don't know why either. Now I have to negotiate with DMV not to revoke my plate and hope this is not going to happen again in 6 months. Never seen this in any auto insurances I had.

I had Nationwide Insurance on 2 vehicles for around a year, despite being dissatisfied with customer service. I had called at one point to make a payment because my card was deactivated due to a data breach so my regular auto-draft couldn't be processed.. The customer service rep was condescending and rude to me, she spoke as if I were irresponsible or unable to make payments. This is definitely not the case.

I ask for full coverage, found out I did not have it. I made a payment and canceled policy in the same day. They promised a refund. 30 days later no refund. They lied, took my money and told me sorry; even though they had the notes to show I canceled.

I feel that NATIONWIDE is not on my side when I need their help. I have been a loyal Nationwide auto insurance customer for over half a decade. My auto insurance policy had just been cancelled on Dec 29, effective back in Nov 29. Now I have a lapse for a month. I got a notice from Nationwide around early mid-December, saying that payment must be received by December 29, 2015 to continue my coverage. I was late on my payment accidentally by an automatic bank draft issue. Payment due date was Nov 29. I purchased a money order for the amount desired and forwarded it using USPS 2 day Priority Mail to PO BOX addressed on the payment slip.

Nationwide has been great to me! I was with Progressive before and bought a new car this year so I had to have full coverage which I realize is more expensive, but Progressive tried to quadruple my rate! So I got a quote from Nationwide and it was a great rate, very helpful local representative. I've been with them for a year now and just got a letter in the mail that my rate is being lowered. I haven't had any accidents or claims so I can't speak about their service in those matters. Overall my experience has been excellent!

Hit by an uninsured motorist in Florida. I live in Georgia. He was driving with no lights at 5:30 in the morning and T-boned my car. Got my rental car and it has all gone downhill from there. My car had less than 8000 miles and I had insurance to replace car if totaled with newer model. They wanted me to take a day off work to go back to FL to get car after it was repaired (6-hour drive one way). My transmission is correct. Agree to hospital bills and pain/suffering--then receive letter saying that it is not covered. Fill out paperwork after paperwork. When I check on status, then told it is the wrong paperwork. I have to talk to different people at nationwide, there is no central contact person--car person, hospital person, no insurance person, loss of value person.

I added a vehicle Dec 2. Was told I have a 56 dollar premium pay due Dec 27. Called to make payment Dec 22 and was told my policy cancelled Dec 15. Blew me away. After making 143 dollar reinstatement fee, was told cannot renew my policy. So after talking to 2 reps, cannot get a policy. Very, very poor customer service. Shame on Nationwide.

November 11, 2015 my car was totaled, other driver @ fault. I am from Washington State, came to California on personal business. I switched to Nationwide Insurance on 11/10/2015. I have been disputing this issue & still on-going. Representative did not include my rental. I also have Gap Insurance for my 2012 Chevy Impala. Now it makes no sense to be in another state without a rental. Nationwide has not even made an attempt as a member to help me. It's like pulling teeth getting help or for them to even accommodate me since I am not mobile & out of state. I would not recommend this company, they are heartless. I will continue to dispute & file complaints for bringing additional hardships.

My car was stolen. I had comprehensive insurance and GAP insurance. My agent at the time said if anything was to happen to my car I was covered. 2 years later, my car was stolen. I figured that although I was out a car my loan would be satisfied with my insurance and GAP coverage. To my surprise Nationwide adjuster pulled some tricks and suddenly they are only going to pay the actual value of my car and 25 percent of the remaining amount under the GAP, leaving me to deal with 5000.00 left. I cancelled all of my insurance and will never do business with them again. And I advise anyone and everyone considering a insurance company, not do business with them. They will screw you.

Was in accident when a driver ran red light. I hit him in side and stopped very sudden. At scene of accident my car sounded very different almost like one on the pulley wheel to belt was bad. The mechanic said he couldn't rule out that the a/c compressor went bad because of accident. But if it didn't sound like that before then I would say the accident caused it. After multiple calls and discussions, Nationwide refused to pay for repair and now I am out $500 to fix compressor because it is not safe to drive it without repairing it. Suck when accident wasn't my fault and I could drive it safely after repairs.

I ordered insurance for 3 vehicles online. Paid a larger amount for the first month, and paid for the next 2 months as required. In the last month, I got a rate increase of $1700 because I hadn't sent them proof of home ownership. I never saw anything that required this when I ordered the insurance. I even tried to get a quote for Homeowners Insurance from their local agent, but she took her time calling me back. I got immediate coverage with two other carriers for less than the original rate from Nationwide, and cancelled Nationwide. Now they are hounding me for over $650 more. I don't owe this. They turned it over to a collection company who asked me for my proof of insurance. I sent it. They say I owe the money at the increased rate for the months I had coverage. I would never have agreed to pay that much for car insurance. WORST COMPANY EVER.

On attempting to enter a freeway on an acceleration ramp, a wrecker exiting in front of me began crossing the median between his through-lane and my acceleration ramp. As I passed him on his right side, he looked directly at me, stepped hard on his accelerator and turned his steering wheel toward me, forcing me partially onto the shoulder to avoid his obviously intentional attempt to ram me. As I accelerated more to prevent the obvious pending collision, to get out of his way, and to gain my position in front of him, he accelerated harder and turned his wheel more into me. My acceleration put me ahead of him (verified by his own dash cam video, I am told).

Hi, today is Wednesday 4th December 2015. @ 2:14 pm when I try to start my car, doesn't want to. I called roadside towing car because it's included on my insurance car policy. The representative told me to try jump cable, I did twice, the car does not start. Then he told me that he will send me text message about the estimation time and phone number of the man in charge of towing my car to the mechanic.

I have been with Nationwide for many many years and I have never had a problem with them. When I send them an email or call them with a concern, they are very prompt in addressing the matter. I have no doubt that they are one of the fairest in premiums of all the insurance companies.

After my wife hit a deer on the freeway, it took too long for them to come assess the vehicle. When my wife called she was told by one Representative that the vehicle was probably totaled. It wasn't. My wife was asked by a different representative if she had been drinking or on the phone, which is understandable but the implication, according to my wife, was that she had done something wrong and that the car may not be repaired. Fortunately the value of the vehicle is a little over $9,500. The repair, before the damage was completely assessed was $5,062.39 with a $50 deductible. When the car hit the deer, it fell off the car and immediately got run over which somehow ended up putting a dent in the rear right door. It took the adjuster 4 days to come look at the vehicle which was frustrating. It'll be interesting to stay tuned and see how this finished playing out.

Nationwide outsources their roadside assistance to a company called Agero. The experience has been horrendous. I asked for a tow service and was given an appointment of 11. I called at 10:50 and was told they were still working on my request. I got a text saying the tow truck would arrive at 12:30. At 12:30, I got a text saying it will arrive at 1:45. When I called and asked for an explanation, I was told that the tow truck broke down on the way to me and they were sending another one. At 2, I called the number and they said the driver was 10 minutes away. At 2:30, I called and asked for an honest answer, and was told they are tracking the driver down. At 3, I called back and Agero had canceled the appointment and not informed me of it. I'm still waiting for a tow truck 4.5 hours after asking for one. This is emergency service from a reputable national provider?

We have not experienced any negative situations while using this insurance company. Their rates are competitive and their service seems ok. We have not had to report a claim with them so I can not rate their attentiveness to this type of situation.

I have never had any issues with this company. They're very easy to work with. The one time I needed to file a claim everything went timely and smoothly. The people who work there are also very nice and helpful.

I've been with my insurance company 20 yrs now. Ive never had any problems whatsoever with them. I also allow them to automatically take payment monthly. No problems with that. I would highly recommend them to anyone. Even when I filed a claim after someone rear-ended me, they were quick to resolve and settle the claim in a quick full manner. They're a great company.

Very helpful, great service and amazing prices. I've had several car insurance companies in the past, and have been ripped off like most people have. I was desperate to have something more affordable and reliable, and finally came across Nationwide. I highly recommend Nationwide to anyone who is looking for something new, something better.

I have had insurance with Nationwide for over twenty-five years. I have had a few claims in that period of time and have never had a problem. They always complete the process very quickly and have always been fair with me.

Whenever I have a question or a problem I can call and they will get it straight right away and they are there for me whenever I need their assistance. They have an internet site that I can go to if needed other assistance when I can't get anyone on the phone.

I have been with Nationwide Insurance Company for over fifty years. It is the best Auto Insurance Company out there. When I was in a wreck in 2005, Nationwide was there through all of my pain and suffering. I will always say that Nationwide is on your side. That statement is so true. After the accident, when it was time to settle my claim, I couldn't have had a person nicer than the guy who worked with me. I will be with Nationwide as long as I can.

I moved to the U.S. 20 years ago and, not having lived in the US for over 15 years, knew little to nothing about any insurance companies. When I bought my house, my REALTOR took me to an insurance agency he had dealt with for years. Meanwhile, my original agent passed away & his son now runs the business. His father had earned my respect, and now, so has his son. They have been willing to work with me through claims, changes over the years, etc., always looking out for my best interests. I believe that they DO have my better interests at heart. How can you ask for more from an insurance agent???

We have been with this company for over 13 years and it was great in the beginning but then over the past few years our rates have increasingly went up without accidents or tickets. When ask why, all we get told is that they don't know. It seems very incompetent to me.

Great customer service. And they have the lowest premiums. They're a great auto insurance service. They will take care of your product needs. They will make sure that the product fit your needs.

I have been a customer of theirs for a very long time now. I have never had any problems whatsoever with Nationwide Insurance and I feel that I can rest easy being covered by a company like them.

I haven't really needed to use my insurance yet. Therefore there isn't much for me to say about my experience with them. Their prices are good though. I have no complaints so that's why I selected that I am happy with Nationwide.

Well the price is fair, well I think insurance is a rip off in gre but you have to have it. Never used it myself but others that have no matter what type be it home car etc use it and rates go up till what you used is paid back, so what you pay monthly is 100% profit.

I have had insurance with Nationwide for over 15 years. During that period I have had a couple of accident claims which were handled efficiently and within a very short period of time. They have reasonable rates, great customer service and I would recommend them to anyone looking for a great company.

I have not had much experience as I did not have to use them for anything yet. The prices and deductibles are good along with the coverage. I have done research with other companies and based on family's prior experience I decided to go with Nationwide.

They are there for me at all times, reward me for good driving & I have low payments. They gave me instant payments when I filed a claim. I have recommended them to family & friends. I have been with them for many many years & they keep me updated on all new offers.

Has always been very polite and helpful with my needs. I believe that I can trust this company with all my insurance needs. They are well established in my community and have been with my family for as long as I can remember.

It was a low price, when I lurched it. But it's months passed it continued to rise in costs for no reason. But then they offered me more savings with good driving. I took it. Then I had A car wreck that wasn't my fault and it went up. So now I am searching for a better agent, that gives you a second chance driver, with better discounts and more rewards.

Good enough experience with Nationwide, they pay claims quickly and their rates are affordable. They have always given me great customer service, whenever I've needed it and are quite helpful.

Met all of my standards until I cancelled and was being charged for more than a month's payment premium which has now ruined my credit and the reason I cancelled was because the rate was very high for liability coverage.

It's very good and useful for everyone in the world.

One year ago we were involved in a traffic accident. The physical damage to our car corroborated our recollection of the accident, that we were hit from behind by someone traveling at a high rate of speed while driving along in a 35 MPH zone. We felt that the party that hit us must have been speeding when we were hit in the rear (we were traveling close to 35 MPH and our car was totalled). However, the auto insurance investigation went against us when some so-called "Eye Witness" mysteriously appeared. Unfortunately, Nationwide caved immediately and settled with the other party. Even though the physical evidence supported us, Nationwide did nothing to fight the claims of the other party. Nationwide did reimburse us to some extent, but the amount was nowhere near enough to replace all that we had lost. So I'm not a fan of Nationwide.

I am very pleased with the customer service care I have encountered with Nationwide Insurance. They are very attentive and helpful. After recent flooding in central Texas they helped me file a claim in order to repair electrical damage in my car with no hassle.

My husband and I have never had any problem with our auto insurance company and are very happy with them. We have never had an Auto Claim, knock on wood, sort of speak. I would recommend this company to everyone. They stand for everything they say they are. They treat you with respect and if you had a problem, I know in my heart they would be right there to help you and take care of you. Insurance is reasonable and coverage is perfect.

We have been with Nationwide for a little over a year. Nationwide has given us a discount after six months of safe driving. They send us a monthly email newsletter with great tips and information on keeping our car in good shape. Motion has never tried to push their products on us and are there if we ever need a question answered. We are extremely happy with Nationwide and have no plans on switching anytime soon.

So far, my experience with this insurance company has been positive. They have allowed my family and I to keep our prices low and have all of our cars on the plan. Workers are always able to help and spend time working on our issue and trying to solve it. They have been quick to respond to our issues.

It is a good insurance company, has great rates for good drivers and the customer service is always helpful when you need them. They are available 7 days a week, 24 hours a day. We just bought a new vehicle and needed to change policies and they were very responsive to us. We got a very good rate and a lower premium.

I have a local agent who has gotten to know me and my family and no matter how seldom I call she always remembers me. She explains things to me so that they are very clear. She makes me aware of new products or discounts I can get. It makes such a difference than having a stranger on the internet to deal with.

When I spoke with a representative to get a quote they were very helpful and made sure I received any and all discounts that I could. Not only are they helpful but they were the least expensive I found, and I called at least 15 different companies. Great coverage too!

They are expensive for basic coverage. After driving for almost 20 years, I received my first ticket (not my fault, but I digress) and my insurance rates sky-rocketed. After we purchase a new vehicle in the next couple of months, we will be also finding new car insurance.

I have automatic payments with Nationwide so it comes out of my checking account each month automatically, which I appreciate very much because I have a terrible memory when it comes to this sort of stuff. I also get a monthly statement with a short breakdown of my charges and a fairly detailed description of my coverage. I like that I get a discount for being a good driver, and another discount based on the short distance that I drive to work. I would definitely recommend this auto insurance to all family and friends!

It's ok. I'm not sure if I would switch any time soon but I will see how it will work out with the smartride device. I would like to know what the discount applies to. Overall I would recommend it to my friends and family. It's a pretty straightforward understanding insurance.

I like my insurance. They're very helpful and always there when I need them. If I have a question all I have to do is call and talk to my agent. The rate is very cheap but covers everything I need it to.

Great company for vets and their families. Low rates, great people to talk with, fast action. Also do all other coverage. It's about time a insurance company takes care of our vets and their families.

I'm very satisfied with my insurance. Whenever I call with a question they always answer all of my questions. They keep me on top of all changes. I will definitely recommend them.

I have been with Nationwide for many years. In all these years I have always been treated very well. Nationwide always takes care of me as quickly as possible. Does not matter if it is an accident or if I just need a tow, I am taken care of. Never had any problems.

They have never gone up in price. Always friendly people. Great prices on multiple vehicles. Offers towing service. Nationwide is an awesome company. Other insurance companies I've had in the past were higher. Nationwide is popular worldwide. I would recommend Nationwide to everyone. They really work with you to meet your needs.

I have never had any problems with this company. Can pay monthly which is helpful for budgeting. Claims are processed quickly. Premiums are average -- discounts are given. Billing is accurate and simple. An agent is available if you have any questions, changes or concerns. There is also a customer service number and bills can be paid online.

Getting expensive. Current agent is nice! She is very pleasant to talk to and seems so nice. The insurance seems to just be going up. Eileen is a sweetheart and is the main reason that I have not switched companies.

I really think that the company is great. They work with you, they take their time. I personally would advise them to anybody. The only issue is that they are a little expensive. Great but expensive!

I had a pretty good experience overall except for one time when I got into a crash and it didn't end up well. It was bad and they didn't help that much. It was no fun. No one was hurt but I lost money which sucks. It wasn't satisfying. But that is all right, I still am happy with the insurance.

Cost maybe a little more but have always had good luck with them whenever we have had a claim. We have had few claims but have never had a problem when we needed them. Local agents are there to help you every set of the way. Don't have to rely on a bunch of phone calls to resolve issues. Just trust them completely.

It was a long time ago but from what I remember they were a very good company. Always there when we had questions. I never had to file a claim but if I would have they would have been very good.

I am satisfied but wish there were more rewards. Rewards being discounts for perfect driving records. Also, more incentives to choose Nationwide over other insurance companies. They do stand behind you if needed to file a claim. They do provide options as far as types of insurance.

I have had my insurance for about a year and haven't had any issues. Everyone has been very helpful with me in getting started with them and when I have had questions, they know the answers.

I like this company. They offer good rates and they are local. To me, their customer service people need some work but all in all, they do a decent job. I just wish my premiums were cheaper.

They are always willing to work with me when I have to call them and speak to them about my payment or anything. They are always very friendly, never have I had someone I could not understand.

Nationwide Insurance has been "on my side" as promised for years now. When I got my first apartment, I went to a Nationwide branch in Nashville, TN. A lady helped me get set up with renters insurance, and the next year I visited their office again and she said she remembered my smile from the year before. How sweet?! Anyhow, my apartment eventually did get broken into, and I had to give Nationwide a call. They asked me what property was stolen and/or damaged and their assistance was very helpful at a time I felt helpless.

I have dealt with Nationwide for 36 years. They have always been there for me. Never had an issue with them! We have had homes and cars insured with them. We've had teenagers who have been insured and have had claims. All our claims have been processed immediately and easily.

While I am a good driver and never had to file a claim, the company has been very good at answering my questions, and providing rate information. I have only ever used Nationwide, and everyone I have spoken to has been polite and attentive. I recently bought a new car - while the rate did increase I received more coverage options due to the car's newer year. I have not had any other rate increases during my time with Nationwide.

During 2 different accidents I was in Nationwide went above and beyond. They made sure my vehicle was towed to a blue ribbon body shop which allowed me to watch my repair work online, had a rental vehicle delivered to me (I didn't even know I had rental coverage) and dealt with the other insurance company. They also gave me roughly 5 different options of coverage once I got married and had to make changes to my plan.

I have had them since I was 16. They have been great anytime I needed them. They are very upfront and helpful always!

I have no real reason to complain about Nationwide. I haven't had to file a claim with them, so I really don't know how well I'd rate them. I think that the price is fair, but I don't know if it would go up if I actually had to file a claim. The reason I'm not giving them a higher rating is because I've had to contact them about commercials which I've seen on TV about certain deals, etc. A truly pro-active corporation would make sure that their representatives would contact their clients occasionally to update them on new products, etc.

My local agent is always accessible and answers all my questions. It's great to have most of my insurance needs under one roof! And I get discounts for having auto, home, and life insurance.

I have yet to file a claim. But whenever I have a question they are on top of it. They have a high price but, they are a good place to work with. I love Nationwide. They have everything you can think of. I have renters and auto insurance from them and I feel safe in knowing if anything ever happened they would be there for my family and I.

They provide great service. I got lucky enough that my parents have had Cincinnati so that when I purchased a home, I had a sort of loyalty discount. The customer service is stellar. I'm through a local service in Birmingham, AL, that handles applications and such. Also transferred my wife's car onto the combined policy from Esurance and with better coverage, literally cut her rate in half. Very happy so far and haven't even had a claim yet. (And I hear that's one of their best qualities.)

It is very customer considerate. They try to help you improve your coverage, keep your costs low, and help you with improving your coverage. If I have any questions about coverage I can call the service center and get help either immediately or within the next 24 hours.

Don't have that much contact with our insurance company so can't give an opinion either way. Just pay the bill every month. It is deducted automatically from my checking account. Have not had any claims experience with the auto insurance.

It's ok. I haven't had to file a claim. When you file a claim then you if a company is good or not. Now I'm just giving them money. After a claim how they treat you is what counts and also after.

We have used Nationwide for all of our insurance purposes (homeowners, renters, and auto). They have always been great to work with anytime we have had a need. We would definitely recommend to our friends and family.

I have had no problems with this Nationwide insurance company and they give me great rates for the small income I have. They are in very convenient place so they are close to where I live. I'd say this is a great company for all.

The customer service is excellent. They are always there to answer any questions or deal with any concerns that I may have. I am very happy being one of many satisfied customers.

Great insurance company that doesn't have shareholders and have a fair price. I would recommend this insurance to anyone out there looking for insurance. Always there when I need them and when an accident happens I have peace of mind.

My rates kept increasing every 6 months. They do not offer many discounts. I usually had to call every 6 months to find out my rates went up and the only answer I got was "It is a geographical issue".

I have had Nationwide for over 20 years. I like it, but the rates seem rather high compared to TV ads of other carriers. I would try to compare, and consider leaving for a cheaper company, but I've been quite happy with the service that I've received from Nationwide, so for now, I'll keep Nationwide.

My insurance company has been pretty good. I don't really wreck my car up or anything, and they wouldn't replace a smashed headlight for me, but besides that I've had little problems. It would be nice if they were a little on the cheaper side. No other impressions really, I don't think about my company often.

I just switched from Geico to Nationwide, and couldn't be happier. The price is great, their customer service is even better. Selecting and purchasing was very simple as well. Even though I have only been with them for a few months, I would definitely recommend Nationwide to any of my friends and family!

We love nationwide! They have been great every time we have needed them. Very attentive and easy to work with! We have had two windshields crack and they handled it wonderfully. We had Progressive previously and were very unhappy with them so Nationwide has been a great change!

Not real happy once in a while. They do not suggest or give lower rates when not using insurance claims. Told us they would raise insurance premium when we were going to file a claim. We didn't file and paid out of our pocket.

Very personable agents that are always there to help you out. Phone support is great. I would highly recommend to all of my friends and family. Nationwide is second to none and always puts their customers first.

Great insurance man, Greg ** - always around when we had a question, kind, thoughtful, high energy, upbeat kind of person. He made Nationwide Insurance a great company choice for me.

I love Nationwide Insurance. They are a highly respected company, and I have never had any issues. Usually, when companies create and advertise commercials, they embellish, but it's the opposite with Nationwide. I believe they're always concerned with the needs of their customers and always wiling to help, if possible.

Nationwide Insurance has been a great asset to our family. We have insurance through them on many of our vehicles such as a Ford Explorer, a Dodge intrepid, a Ford truck and a Yamaha motorcycle and a Honda motorcycle and we have been nothing but pleased with the service that Nationwide Insurance has offered us. I would strongly recommend this company to my friends and family and anyone looking to purchase insurance or looking to lower their auto insurance payment.

That were very helpful and answered all my questions. It's get deal for auto insurance and want to package all my insurance in with them. The lady was very nice to talk to and helped me understand if did plow insurance.

The insurance was very affordable and I received great customer service. My agent was always available to talk to me when I had questions. They also offered discounts on different products such as home insurance and life insurance.

I've never had a problem w/ Nationwide. My local agent is caring, friendly, and personable. The one time I did have to file an accident claim, I used their online system so that I could diagram vehicle damage. My agent called within minutes of the submission, first asking how I and my daughter-in-law were and then discussing the claim process w/ me. The claim was handled professionally, in a caring manner, and I received compensation for the damages promptly. All paperwork, details were handled by Nationwide with little effort on my part. Rates are very reasonable and my agent has always contacted me as eligible discounts or other cost saving adjustments to my policy become available. I would highly recommend Nationwide Insurance.

Great customer service and well trained agents, with great personalities that work with you to find the best coverage and best rates to fit your life and needs. Treat customers with the care and concern they would expect to be treated with. Promptly answer questions with pertinent information. Respond to emergency situations quickly and accurately, so you can move on with your day once a situation has occurred feeling confident that all the details will be taken care of accurately and speedily.

I've never had a problem with my local insurance company. I can reach by phone, email or text at any time. They are friendly and can easily answer whatever questions or needs that I have.

Nationwide is awesome and reasonably priced. Customer support is awesome and quick to resolve issues. The rates were the cheapest of all that I could find nearby. They didn't hound me to sign up when I requested a quote, which really drew me to the company. Overall, I highly recommend them!

I have been with Nationwide Ins for over 20 years. I have never had to file a claim with them so I can't speak to how that experience would be. I do know that when my car was broken into they were out here to look at it within hours. They arranged to have my seat fixed at a reasonable rate, I didn't fix the seat or collect money but I was more than happy with how it was handled. I have had to use their roadside assistance, they are always concerned with my safety, and they have an excellent follow up service. I don't have or need a local agent, although I could. I have always used their national number, each rep or agent has always been professional, and more than helpful. I would highly recommend them... In my city there are many local offices so if someone felt more comfortable dealing with a local agent they could definitely do that...

I've had a great experience with my insurance company. So far I haven't had any claims or other issues. I have been with them for some time and have been pleased so far. What else is there to say about a company that I have been pleased to be in business with.

Payment is easy to make. I have a local agent which is very nice! No claims filed. Been with company for only 4 months. Very reasonable amount charged for auto insurance. We had 2 cars on the policy and added a third car. Price was much cheaper than other companies. Very pleased with amount charged.

Good quality. Have never had any issues. Quick to respond to claims. I would recommend this company to other people. Customer service has been good. Not sure what else needs to be said about the company.

We have only had the insurance company a short time but are pleased with it. They send regular notices and have worked with us on several occasions to move our bill date. We have only been to one office but the agent there was helpful and nice. We have also had good luck with the corporate people over the phone. Our rates have stayed consistent and have rent down recently. Overall this is a good company.

I love Nationwide! The company is prompt in sending out an appraiser even in the midst of disaster areas with large demand. My family had serious damage to our 3 vehicles in a tornado. We were able to get repairs underway in just a few days. My husband also had a deer wreck, and Nationwide got right on the situation and authorized our selected body shop to do whatever was needed and they would take care of everything. We also like the fact that we have a local agent who we consider to be our friend. She is always responsive to our needs and usually available right when we need her.

The thing I love about Nationwide insurance is the ability to transparent policies, conscientious agents, claims handled quickly and fairly and the reps work to offer me a variety of choices. With their reasonable priced options I can use the calculator to estimate my monthly auto insurance rate.

I have a personal insurance specialist to speak with in person. He always gets answers back to me quickly and was extremely helpful when adding life insurance to my vehicle policy. My agent is always available to answer any questions and explain my multiple policies. He has become a friend of my family and earned our trust.

I feel I am thoroughly covered with my current insurance without feeling like I'm overpaying for coverage I will never use. When I call customer service I am met with a helpful, engaged representative who knows how to answer my questions.

They have been great. Thanks so much to them for the continued great service over the years. I will continue to do business with Nationwide. I am very happy and extremely satisfied.

We have had no issues with this insurance company. We have had one claim (we were rear-ended) and it was handled quickly and efficiently. Rental services were provided and repairs were made correctly and in a timely manner.

Good company I have been with for many many years and will stay with them for many many more. They have the best prices I have ever found, no one can compete with their prices and never will be able to compete.

It's high quality and reliable. I think the rates are very reasonable and you'll be satisfied with the coverage you get. It's a well known brand. They're also easy to communicate with. I think it's worth giving it a try if you haven't already.

We have friendly helpful insurance agent in town which is a must for us as we like to do any interactions person to person. We have had a few claims and the agent was very helpful and explained things well. He has given good guidance in any areas that I or my husband have asked for guidance. My husband is usually the one who deals with any claims more than I, but we both are very satisfied and would recommend our insurance which is Allied, part of the Nationwide chain. We have been with Allied for many, many years and have no intention of changing insurance.

Love them. Very reputable and loyal company. I have never had a problem with them. Easy to make payments, change my coverage, as well as make payments. I have been with this company over 5 years. I would recommend this company and have no complaints.

They upped the cost after an accident. I don't like that. I feel they are overcharging us. I don't feel I should have been penalized. I may start shopping around during for a home and auto combined policy. When we first transferred over to them, everything thing seemed fine. Then we got a notice that we had several things that had to be repaired within 30 days or they would cancel my homeowners policy. That didn't set well with me, so I don't feel any loyalty to Nationwide.

I am very pleased with Nationwide Insurance. I found the claims process to be easy and convenient when I recently had to replace the windshield in my car. The deductible was very reasonable and the agent has been very helpful. I would definitely recommend Nationwide to friends and family.

I have had no problems out of the insurance company. They were there when my father had a collision. They paid 100% with not many questions asked. It is a company that a person can trust.