Nationwide Auto Insurance Reviews

The claim processing is easy. I am able to do it online. It is flexible for me because I have a busy schedule. They are also quick in the claim processing. They cover my accident costs. They cover my car damages. If I am a safe driver, they deduct my rate. Over time, if I am a safe driver, my rate will be greatly deducted. Insurance is very important. It helps me pay for the repair when I have an accident. This insurance company is reliable and covers my car repairs. The customer service is ok. They tell you what you need to do and that's it. They don't treat you like anything special. They are only helpful when it's something general.

Was easy to contact my agent in regards to getting a claim started and processed. Contact them via telephone and they followed up. Did not have to wait too long to hear back from my rep. The agency covered a lot including renters and my car. They did not alert me to different tiers as it relates to my having to pay any deductibles. But on the coverage, it was very adequate. Value was hit and miss due to not knowing what the deductible would be when filing a claim. Also, not being made aware that I could and should make some changes for different coverage. Was happy with the customer service.

Such ease that I am pleased and do not want to switch. Nationwide is a good company and they help me everytime with nice service. When I got into my accident they were very beneficial to me and I was grateful for their assistance. It covers everything. The insurance company is great. I had an accident and they covered everything because it wasn't my fault, gave me a rental at a low cost, and fixed my car with great advantages. I think the value has always been good and with this company it is great, better than other companies. I would highly recommend this company to anybody and everybody. Great customer service. They are very kind, helpful, to the point, valid, cautious, careful, fun, and enhancing. Their customer service is probably the best customer service that there is.

Claims processing is fast and accurate. Representatives are well trained and helpful. They have a 24 hr call center and claims are processed quickly. Some available coverages are Bodily injury liability, Property Damages Liability, Uninsured motorist bodily injury, underinsured motorist bodily injury, Comprehensive, Collision, Rental Reimbursement and other coverages. My policy has helped when I locked myself out of my car. The policy gives me confidence when I am traveling. I feel confident when transporting my grandchildren. The customer service people can make calls to get help for me.

They have very quick claims processing because I have had to use this before. They helped me and reassured me every step of the way until my car was fixed. They have multiple options for coverage like just the basic minimum or full coverage insurance. They have different levels of coverage. I think Nationwide is a good value because insurance is kind of a big deal and you need to be sure you have the right amount of coverage at a fair price. I would recommend their customer service because I have experienced it before. They were kind and courteous to me and worked with me to solve my problem.

Very fast and efficient service, while alterations or loss of time, making it more useful our time and attention with a first. The agent strives to try to solve and look for the quick solution so that everything is in perfect condition. My coverage is extensive and covers a total of opportunities, making expedite the process because the agent has the duty to provide the information and the most appropriate plans in order to avoid mishaps by something that makes me missing and not in the coverage.

No issues or problems anytime anywhere with any agents. Great coverage for all types of needed insurance. Recommend to all friends and family. Price is just right. Not like other insurance companies that will try and nickel and dime you. GREAT.

Never had to report a claim with Nationwide but I am hoping it will go smoothly if I ever need to claim due to an auto accident from myself or others. Coverage is good, but price could be lower and I would like them to call and ask questions first before making assumptions with people who receive mail at our address. It has not added much value other than knowing we are covered in the event where an accident may occur. We have two vehicles with them and will be adding a 3rd. The customer service representatives I spoke with was amazingly helpful with all issues I had. He went above and beyond to help me and answers questions I had. Nationwide does seem to have great customer service compared to other insurance companies.

Their claims processing is quick and very satisfactory. We have never filed a claim with Nationwide but we know other people who have and they are very satisfied. Nationwide has several coverage options to fit everyone's needs. We have very good coverage on our vehicle and we pay around the same amount each month. I believe Nationwide insurance is very valuable. You get good coverage for a decent price. If you have had a good driving record then Nationwide will take care of you. I love their customer service. Every time I call to pay my bill, the representative is nice and very willing to help me. Up to this point, I have not been disappointed by the customer service team at Nationwide. Five stars for me.

I have never had to process a claim. I have full coverage because I'm required to while still paying off my vehicle. I feel it isn't the best but it's not the worst. I'm satisfied with this because it's the best of all values I could have gotten when trying to get insurance. No one else was as cheap. I don't like them especially well but it is okay. They are often very rude and uncooperative when trying to ask simple questions or obtain details. Sometimes they don't know what they are even talking about and other times they're just rude.

I would recommend Nationwide. They are a good company. They have always been very nice and helpful when I need it. I get great coverage. And I have a package on mine where if my car breaks down I can get help and it is covered by my policy. I have never had to use but its a comfort to know I have it when I go out of town. I got a very good rate. Considering I have one ticket that is dropping off soon. I pay monthly to a little more but being on fixed income that is the best I can do. They have been very helpful in any questions I have. They are real people to help with any need we might have on our policies. Always friendly and nice.

The claims process was very easy because I was working with a very experienced employee who walked me through the process every single step of the way. The coverage options are great because they have options for people of all walks of life. Even people in various income brackets can take advantage of Nationwide's coverage. It has added so much security to my life and my family's. If anything ever happens, I can count on Nationwide to have my back and protect my family. Customer service is great. They are always caring and upfront about everything. Everyone with whom I have ever spoken got everything handled in one call.

I was t-boned by an 18-yr old girl running a stop sign. She was issued a ticket and her insurance company (GEICO) has accepted full responsibility. Great huh? Nationwide who is my insurance won't get an adjuster to authorize any repairs to my truck. This accident happened 30 days ago and I still haven't had any repairs done to my truck. Numerous phone and emails and all I get is the run around. This guy is on vacation and the other adjuster is too busy and it's not his district.

They were average. I had an accident and they refused to cover it because I had missed a payment. As a result my car was auctioned off and I lost my license. They had all of the usual options but nothing special. This was years ago before they hired Dale Earnhardt. I hear they do better now - at least that is what Dale and Danica say. Their lack of coverage for an accident almost ruined my life. Not only did I lost my license, my girlfriend and my job. Thanks to them I had to take the bus for a few years.

The auto insurance claims takes a meanwhile from due process: the procedures take a while to process for compensation of either or both party according to current insurance coverage. Auto insurance coverage could be as simple as the basics liability coverage up to the premium coverage to cover most of the possible deductibles to insure full compensation for both parties. The premium auto insurance coverage is a full compensation deal to cover both parties during an accidental claim with the least deductibles. Premium auto coverage from friendly customer service who are professionals to taking care of the parties' needs for the compensation of claims.

I've never used them for claims. I've never had an accident. I have got safe driver checks for about a year-and-a-half and I like them. It's easy. I have the mobile app so in case I ever did get into an accident I can just take pictures from my phone and upload them. The coverage's good. I have fear I haven't had the opportunity to use them or have to file a claim but I'm happy to know that they're there. The value is decent for the amount of money I pay. I have liability with Collision and for the price it's a deal. When I did have questions about my policies or questions about my good driving record or any other information that I did need they were very helpful and prompt. I received the email within 5 minutes and they knew what they were talking about.

I have never filed a claim as of yet. Hopefully I never have to, but some people cannot drive worth a damn. Very happy with the coverage. If I decide to get drunk and wrap my car around a tree I know that the check is in the mail. I might do that this weekend just for the hell of it.

I had a accident and they responded very quickly to get me in a rental and get my car fixed. I was bit at fault and the other person had no insurance. They quickly got me my money back and refunded my deductible from the other person that was at fault. I am very happy with the full coverage. They offer great and quick towing for me. And they are very reasonably priced. Customer service is also very helpful when I call in to them if I need to request a change in my coverage. Value is very great. They are very good at their pricing and if I have no accidents or tickets they look over my policy and will reduce my cost of insurance for being a good driver which is excellent... Customer service always responds very quickly to me. If I call them up and they are very helpful in any problems I encounter and work with me if I have issues very quickly.

It's easily understandable... very help to all who have insurance and the claim processing is also so easy and understandable to all. I already have this insurance. I am happy to say this... I have a good experience with them. Its plays a major role in my entire life. I will give top priority to this insurance.

Fast and usually friendly call center agents that caters to my needs without or minimal hassle. They give fast response while clearly stating their requirements so after 3-5 days, they processed the claim as long as every requirement is complete. They have different coverage to choose from and different budget that fits your needs. It gives me flexibility without breaking my bank account. They have competitive coverage wherever you are in the country, they almost always cover it.

Only had claim processed from someone hitting my parked car. It was OK but they made me pay a deductible even though I was the victim. Coverage option were fine but they charged too much. They charge increases on their insurance yearly even if you have no accidents. They claim that they are forced to increase everyone's rate and it is not their idea.

Payments are very affordable and the people are very nice and I would recommend Nationwide to anyone. The coverage is wonderful. I have had Nationwide for over twenty years and I wouldn't switch. They make you feel important and know you by name. I have minimal coverage at a great price. I value this company a lot. They have lots of ways to make a payment and print important documents. They return your telephone calls in a reasonable amount of time and are very nice. I have used customer service a lot with having to change my automobiles, sometimes coverage and getting proof of insurance.

Quickly communicate and helped me through the process. Told me what was going to be covered and what I should expect. Was an exciting and I felt relief. They had a plan to cover my specific needs and were very willing to help me out. Were upfront about the cost and what it was going to cost me to get everything done. Has given me the peace of mind to go out and have one less thing to worry about. Felt they gave me a fair deal and were very helpful. Fresh and exciting process that was very nice to have. They did not leave me waiting and I felt they knew what they were talking about. They were helpful throughout the entire process and very easy to understand.

They helped take care of everything and very quickly. Walked me through the process and guided me on what steps to take. Nationwide also sent someone out right away to take pictures. Many options to choose from. Also will let you know what works best for your specific needs. Very patient at explaining the difference between the coverage. I like the value because after being with them so long we received a discount. Also many other discounts for different things, like multiple drivers, good grades. I love how happy the receptionist always seems to be. Also very patient and kind when I needed help with any questions. Works very fast to respond.

They take your claim and in a week you hear something about your claim and then like two weeks later they have you come in and sign paperwork then your claim is done. The coverage is great because they have different ones that you can use and it's very good coverage of insurance. They even have life insurance and homeowners insurance too. The value is good because whoever drive your car they're insured too. It's a very good value for your money. It saves you a lot of money and you can rest assure that you're covered with some very good insurance. The service is ok. They just have you on hold for about 5 to 10 mins then you're greeted with the warmest of services. I would rather email them as far as service.

Reporting a claim is very easy, agents are patient and understanding. The process was easily explained and I didn't feel like I was being swindled. It's expensive for the coverage, but luckily nothing catastrophic hasn't happened to me, so I haven't had to worry. I have home, auto, and boat insurance. It is a reliable company that I know will actually be helpful if something extreme happens to my house, car or boat. I feel comfortable on the road, at home and on the lake. Customer service is pretty good, although I have spoken to the generic useless workers before. They generally are able to answer my questions and want to make sure that everything is ok on my end.

I had an accident; called the 800 number, was assigned a claim number. The next day I was assigned an agent and contact info. Went to the body shop and they took pictures. That afternoon I got the claim approved and made the body shop appearance and broke into my happy dance. Great service and response. I was the victim in this case and the young lady who hit me both had Nationwide insurance. It was a great experience, not the accident but the coverage. You've gotta have insurance in this Sue me world. This coverage is both good and reasonably priced. My experience made me appreciate Nationwide. Having an accident isn't fun. These people made the experience a little easier to handle. They listened, didn't judge and made it ok. It was almost like talking to an old friend.

We contact Nationwide. They get a quote and tell us where to take our vehicle to be repaired and then, Nationwide pays them. We just have to handle our deductible. We have comprehensive coverage. It helps pay for damage to your car from vandalism, weather events and accidents involving animals. They also have liability and collision. My favorite is the Vanishing deductible for having a good driving record. Nationwide offers much more than this with its roadside assistance plan, towing and labor, and rental reimbursement insurance.

The claims processing process is easily done as the agent completes everything that is needed to be done for speedy results. The agent is eager to satisfy your claim and stays on top of the process until it is accomplished. The available coverage options offered by Nationwide Auto Insurance is comparatively competitive which is offered at discounted rates for good driving experience. They have many coverage options to select from.

They handle everything really well whatever you need to make a claim or just to ask questions about the policy you have with them. They cover me very well. The amount I wanted is what I got and they make sure to check in ever so often to see if I need more coverage. The price I pay every month is fairly good value. I guess haven't checked to see if I can get it cheaper anywhere else because I like the people at Nationwide. They are there for you in every way you need them. Bad or good they will help you until the problem is resolved. The people that work there are very friendly and will go the extra mile to get the problem fixed.

When a deer hit our car filing a claim was quick and easy to do. Simply call the hotline and you can talk to a live representative. There were a number of coverage options which made it easy to customize how much we paid each month. When we switched to a different coverage it was simple to do and was reflected immediately on our monthly bill. I thought that the monthly payment was too much considering how good our driving record was. I recommend shopping around to see how this provider compares to others. When filing a claim and switching coverage options the customer service representative was friendly and efficient in helping us. The wait time on the phone was a reasonable amount of time.

The claim was handled quickly, to my satisfaction, and completely handled by their staff. Kudos. They handled the interaction with the other company, let me pick out the repair shop, and it was totally smooth. From basic to full coverage, with a wide selection of deductibles, and no sales calls, junk mail, etc. I have absolutely no complaints whatsoever. Peace of mind, good rates, and wonderful twenty four hour customer service, what more could one ask for? I highly recommend them for all your auto insurance needs. Courteous, fast response. Adjuster viewed my vehicle the next day, and let me select the repair shop. Seamless service start to finish.

I haven't had to file a claim yet with nationwide. Every other experience I have had with this company has been pretty good. I have no complaints regarding Nationwide so far and I hope that that doesn't change. I am required to have SR 22 coverage. Even though it isn't the cheapest auto insurance to have I am happy because I tried other companies who wouldn't cover me. The value is pretty competitive rates. I don't think it can get any cheaper with the type of coverage I have. Either way sr 22 is expensive but nationwide was the first to accept me and I feel my monthly bill is acceptable considering. I usually call the company if I need help with anything. Every time I've had to has been a great experience because it is quick and painless.

I have never had a claim but I have heard great things from someone who had filed a claim when they were in an accident. They are quick to respond and get the claim processed. Their coverage is great. They made sure all my needs would be met if an accident happens that I would be fully compensated. They made sure nothing would be out of pocket. The value is great like the ad goes nationwide is on your side and trust me they mean it. Their rates are fantastic so I can afford their coverage. When you call customer service no long wait times and customer services always treats you like a valuable customer and that you are their favorite and more important than anyone else.

It is easy and fast to make a claim. The representatives are kind and walk you through the process. It was relatively painless the one time we needed to do it. The coverage options are numerous and they have a lot of choices to work for everyone. We focused on getting the most coverage needed without pricing ourselves too high. Auto insurance is necessary in order to drive so this allows our family the freedom to get around and the peace of mind that we will be taken care of if something were to happen. It's helpful knowing you have someone "in your corner". The few times I've dealt with customer service they have been friendly, professional, and very easy to deal with. They have helped solve my problem or get me to the person who could do so.

Quick, timely. They work to get the one you deserve and they are very affordable. They actually care about their customers. They treat you like family. The coverage is good. It's cheap but worth it. They do come through when you have an accident. They are fast to get to your accident. They take pictures and use them if they need to take them to get your car fixed. The value is amazing. They care and they go above and beyond to make them valuable. They also take comments on how to make them better. The customer service is the best part of what they have to offer. They are always polite and talk to you like you are one of their family members.

The claim process is a fairly easy and simply process with my company. It is easy to get a hold of an agent and get one on scene if need be to file a claim, also they are very friendly. The agents help you with a step by step guide through the process until you are satisfied. The coverage of my company also is extremely great. They offer the best or highest coverage at such an affordable price to me. The coverage is easy to understand what I'm paying for and I don't have to pay for coverage or certain things I do not use or need. The value of this company is extremely high. They have helped me numerous times, lenient when I was late with a payment or some other issues, always willing to work with their customers, act as if they truly care for them. Customer experience is probably one of the best and willing to help you out. They have encouraging words and know what they are doing.

Nationwide Allied is a great insurance company. Not only is it incredible with their commercials they are great in customer service as well. I would recommend Nationwide. Nationwide is on your side is no lie, they are really there for you. There are a lot of options and coverage with Nationwide. I can proudly say that this is the first time at 36 years old that I have had a vehicle with full coverage. And it is affordable. It has been a pleasure to have full coverage on our vehicle. It makes me feel really safe to know that we have it. It has been wonderful to have Nationwide by my side. I have no complaints and they have been great to assist us. I am very happy and satisfied.

I had a very easy experience dealing with their claims department. Everything went smoothly and my vehicle was taken care of in a timely manner. My coverage is just fine. I was able to use a rental car while my other vehicle was getting fixed which was very nice. It covers everything I need it to. I don't feel like I pay an outrageous price for car insurance. However I wish it was a little bit cheaper. It would be nice if it was a flat rate for everyone everywhere but that is just not the case. The customer service has been very easy to deal with when I had to file a claim and got back to me within a timely manner and answered all of my questions.

The few times that I have had to submit a claim with Nationwide, the process was very simple. The representative would also take the time to review the details of my claim before submitting it to ensure it was worth submitting. The coverage is good. Obviously, the higher the premium, the better coverage you get. Mine was middle of the road coverage with a middle range deductible and decently high coverage. For the coverage and customer service this is a great value. I pay roughly 140 a month for a collision coverage. The customer service is awesome. Each and every time I've called, the representative has been courteous informative and extremely helpful.

Claims processing is very easy and the representatives are helpful. Best claims experience I've ever had with an insurance company. I had auto and homeowners claims and the adjusters always made sure I understood the process. I have homeowners and auto coverage. Competitive rates and they were able to create a policy that met my needs, including a jewelry policy and umbrella. I think they are very competitive with other insurance companies as far as rates go. However you get so much more for the money, including agents who treat you like family and not just a customer. I have had no issues with their customer service. Easy to work with whether it be the local office or the national call center. I always get a prompt response to my inquiries.

They are very good at answering any questions that I have had. I feel that Nationwide offers great coverage and comparable prices. I called around for a quote and found that Nationwide was cheaper than any other insurance companies. I do not have to worry about not being covered by insurance and getting in trouble, but at the same time, it is inexpensive enough to be able to afford auto insurance too. When I called for a quote for auto insurance, the representative was extremely helpful in telling me what I needed to be legal and finding out what else I needed as well as offering other options.

The car was stolen. It was gone for over a month and our agent kept dropping the ball. It was finally located and it was totaled and it still took another 3 months to pay out. They have different coverage packages so anybody could find something to fit them and their budget. If you just want liability they have good packages but if you want full coverage then it starts getting expensive. The value of your insurance is what you put into it. If you pick a package that doesn't cover some things then it's out of your pocket that's why I had full total coverage and was dissatisfied with them. It's great to get you to get insurance with them then after they got you and something happens that same person that was so nice to you before doesn't seem to even know who you are now.

Filing a claim was not the hard part. Getting approved and covered was more difficult. The coverage is great, once you actually get through to it after paperwork and so on in the filing process. If money wasn't so tight I would definitely consider going back and using full coverage. I paid a decent amount monthly for auto insurance to jump through hoops during the claiming process and for my monthly bill to skyrocket to where I couldn't afford to keep my insurance there. I have to say one of the best parts of being insured by this company is the customer service. Everyone on staff really does the best they can to help you understand/get done what needs to be done.

Top notch customer assistance, even when you get into an accident. I wouldn't switch them at all. I've been with Nationwide for 19 years. There is a good reason for that. They are the best. If you have a home and a car, you can bundle them together for extra savings. Also accident forgiveness a plus as well. So many options to take advantage of. Always in top 5 in money saving package options. Just find what works best for you. Safe driving discounts as well. Just check it out, might make you want to switch. When I hit a deer going to work early in the morning, I had a pushed in hood and cracked radiator. I was directed to my local participating garage. They fixed it within a week - a free rental till the work was done. I was very pleased with finished product.

They didn't argue about payment. Our car was totaled. They explained the reason, processed the payment within 7 days. They have been professional, courteous, thorough. My son was driving my car & was in a fender bender. Nationwide guided me through this stressful process, helping to alleviate a lot of worries.

Customer service kind and polite and helpful. We never had any issues with any of our claims or any other factor of this insurance. Very good. Very happy. Many plans to choose from. If you want more or less they can find the right policy for you and they are very helpful... they don't push things on you that you don't want or need. I could drive without worry knowing that if anything happened I'd be covered and would be treated with kindness and respect. They do not make a stressful situation more stressful. Customer service is great. Never a nasty representative. Willing to help and make things a breeze. Very easy to talk to and they make it less stressful... they take care of everything.

The claims process is lengthy and it does not pay as others in the area do. They do not come to you to process your claim. You have to go to the local office and meet them. I thought I had good coverage until I needed to use it. Then I found out how it did not pay and they only wanted to spot fix car. Coverage should cover accidents or natural disasters. I thought I had a good policy until I needed it. Then, I found out I wasn't getting my money's worth when I needed it the most. They were extremely nice and provided excellent customer service at the local office. I would recommend them to anyone based on customer service at the local office.

The claims are handled quickly, reliably, and without a hassle. They get on it immediately and it is a no stress for the insuree. They are always there when they say they are. I would recommend for their claims department. I am not aware of all their coverage options, but they provide what I need. I have my auto and homeowners insurance from them. I have been with Nationwide for over 10 years. I have had no issues with any aspect of their service. The claims are handled quickly and well, you don't have to worry because they will be there for you. I have been dealing with an agent locally for over 10 years. She has always been super helpful and friendly and gets things done. I have not had any problems with their customer service.

I had an auto which was severely damaged in a tornado the Sunday after Thanksgiving 1988. My claims representative was right there to help. My claim has handled promptly. As I also had property damage to worry about this prompt service was a great help. Great coverage. I could not say anything negative about this company it terms of how well my auto claims in the past were handled. I highly recommend them. I got a policy for full coverage. As I had no record of traffic violations nor accidents I got what I considered a super rate better than some of their competitors. I was very happy with the value I received. Customer service was responsible and very professional on the phone and in person. My claims representative was right there to assist me when I had a weather related claim.

Okay but can be better and change some of the claims policies and help out more when it come to the people they work with and help with the problem not just say ok. I been with them for a couple years and they have some good deals and prices and they give you the best coverage out there. And the rates are good and they help you get started. You can really save some money when it comes to this company. They show you what you're getting and they really take the time. They sit down with you and go over everything. They have a alright customer service but it can be better. Some of the workers are a little rude and they act like they don't get what you saying. I think they can work on the customer service a little bit.

All claims have been processed quickly with no problems. My last claim was hitting a parked car, my fault, and they handled it with no criticism of my driving and paid the other person promptly. I have two cars and they are covered for collision, medical and comprehensive. I feel secure that if I have an accident I will be covered properly. It has given me a feeling of security knowing if I am unfortunate to have an accident I will be taken care of financially with no surprises. Customer service is great - they will cheerfully answer any questions and help you with any problems. You can also pay your bills by phone and make any changes to your policy easily.

When I filed a claim the response to my needs was taken care of fast & the process was easy. I felt like a valued customer and appreciated. Customer service offered me a few options or plans that fitted my needs and was affordable. Payment options I could work with were offered to me. The affordability left me money to spend on my other life's needs. My plan fitted my needs. Great value for the monthly payments I made. Customer service representative was friendly, cordial and knowledgeable. They listen to what I wanted and required. They offered me a few options and seem to be realistic and doable.

I had a claim and it was a stressful process but I expected it to be that way. Although in my mind I completely trusted them as a company. I feel they are very trustworthy. They have all different kinds of coverage you can choose from lowest to highest. My agent explained all the coverage explanations what each kind of coverage meant and if I needed it. As I researched auto insurance from different companies I realized Nationwide is a lot higher premium than others. I asked if the agent could do any better and his answers was just no. I have an agent in my area and he calls me back usually but sometime I have had to call several times. I worked with a customer service rep in claims and 95% of the times she returned my call.

Great claims process. Quick and easy process with no hassle and great customer service. Agent works with you on your claim quickly and efficiently. Great coverage. I have never had any problems with them at all and I would highly recommend them. I think anyone would benefit in using them. Great value for everything you get and they work with your needs and provide you with the best quality protection that you can get. Great customer service and they are always there to answer all your questions or any problems that may arise with any issues or concerns.

Resolve claims quickly, your check is in the mail real soon, or if you need repairs, the repairs are made in timely manner. The employees are really nice, very knowledgeable. Auto coverage is considered very good, accident forgiveness. If you run out of gas, they will send someone, if you need a tow or a tire replacement, or a jump when your battery is not working. I value Nationwide very highly. Top notch. They have been around for a long time, smart, go-getters, help you find the best rate and coverage for less. They try and find the best coverage for the lowest price. They have good patience. I would recommend Nationwide in a heartbeat.

I'm not a customer (THANK GOD!!) but a customer of Nationwide hit my car when he made an illegal left turn. The guy was cited by the police for the illegal turn, his car was impounded because he was driving on a suspended license. I found out the next day that Nationwide was not going to honor the claim because the guy was not on the insurance; the car and policy belonged to his wife. The adjuster assigned to my claim, Scott ** was rude, and sounded as if I was the one responsible for the accident. When I told him the insurance policy goes with the car, he got upset and sternly stated "we are not paying your claim". My insurance, USAA is addressing the issue. ** refuses to return calls and emails from USAA, or me.

I should have written years ago when the trouble first started. I was rear ended while sitting at a red light intersection. I called my Nationwide agent office. They asked for the police report since the driver who hit me refused to give me any of her info. (The police never send the report, you have to go and pick it up.) The police location was 20 miles away from my house. Within days my daughter had a major accident with a driver-in-training (his mom seated next to him acting as instructor) with our other car in the middle of a construction zone and that became a priority.

In Aug our car was damage by Nationwide tow service. The damage haven't been comforted. Nationwide don't want to pay nor do Agero. Since the damage in Aug they have that is Agero the tow supply company. Agero send out the same company who drop the car, and they come out for another tow and destroy where I change gears and override it to put it in gear. Nationwide haven't even came out, but I continue to pay my insurance to a company that willing fix my car. Am not even driving the car, and the state of Ohio requires us to carry insurance. What even sad is I asked the state insurance for help and Ms ** stared then stop and stop context with us. I can't understand how Nationwide is allowed to have license to sell insurance. Oh as far as license to work how about the tow that they used haven't been licensed by the state since 2015 so that means no insurance.

In Aug 2016 I was involved in a hit and run. A Papa John's delivery driver had rear ended and completely destroyed my car while it was legally parked on the side of the road. My experience dealing with Nationwide has been absolutely intolerable. I called to make the claim and my agent was rude and irritated that he had to deal with my call. Not only was nobody sent out to access the damages done to my car, they told me that my car was just going to have to sit there on the side of the road over the weekend until a body shop opened.

Unfortunately I have to give them a star but actually they deserve NEGATIVE 5 stars. One guy directly hit my car from behind. It was not a big accident so we both pulled over and I took his insurance information (he didn't take mine as he probably think it was totally his fault). I called his insurance company which is Nationwide. They assigned an agent on this case. After I left several voice messages and email he finally called me and assigned someone to check the car. After that, no response. They never actively help to solve the issue. Again, I had to leave msgs and finally got response. He totally made up another story saying that I was backing out from the parking lot, and insisted that I should take 50% responsibilities. It was so outrageous! The agent I worked with was a liar and I can imagine what motivated him to make up stories to make money. What an ugly company!

Nationwide has great commercials with a great football star. Nationwide Insurance is a sleazy company with a short term outlook on how to steal from its customers. I have been with Nationwide for only 2 years. Nationwide Insurance only writes short term policies (6 months). They do this so they can raise their rates every six months, and they do it every six months. I have never had a ticket or claim in my entire life. When I contacted Nationwide Insurance about their continual rate increases, they only say "It is a annual rate increase." It is time that all of us stand up to these sleazy insurance companies and their rate increases for nothing more than a PAY INCREASE FOR THEIR CEO AND BOARD MEMBERS. The employees do not receive a pay raise every six months.

Since I've submitted my claim I have spoken to 20 or more people (awful experience). Nationwide is a large corporation that promise to be by your side. This has not been the case for me. It has been a nightmare trying to get my car repair and my rental paid for. I have full coverage Insurance with rental coverage included. Nationwide claims adjuster reserved a rental at Hertz Car Rental and now they refuse to pay Hertz. They have admitted a mistake was made and they're willing to negotiate $280.00 out of a $884.56 mistake. The Director of the claims department Tim ** advised me to dispute the charges with Hertz. Why am I paying Nationwide? I would not recommend Nationwide to anyone!!

My 2004 Acura was in a accident, on September 12, 2016. My vehicle was picked up by Nationwide insurance. I'm not getting any help from Nationwide. My vehicle was picked up not totally wrecked. But when Nationwide returned my vehicle back to me. It was a total wreck, the bumper is in the back seat. And both license plates are in the front car windshield. It has been deemed a total loss. The condition that was brought back to me is unacceptable and needs to be repaired. I'm sending pictures of before my vehicles was sent to Nationwide and when it was returned to me.

I was rear ended by a lady with Nationwide Insurance. She was texting and driving and hit me hard. She got a ticket for it. It was totally her fault I was stopped with my turn signal on and turning left and she plowed right into the back of me. My brand new 2016 Silverado was totaled the bed buckled. I had it towed to a body shop that I trusted in August 2016. The truck only had 4400 miles on it. I never heard from Nationwide for about one and half weeks. When I did hear from them they denied the claim. I was livid. How on earth can they do that? She hit me.

I received a pro rated cancellation check today. I still thought I had insurance. I call Nationwide. They informed me that underwriting denied my insurance because my vehicle was housed out of state, WRONG - NOT. I then called Shannon ** with Nationwide my agent located on Main Street Dayton Ohio. She then proceeded to tell me that she told me to email over a utility bill. I said "No you didn't. I live 4-5 blocks away. I could have just brought you a copy." She starts to tell me that it's my fault and she told me to email her at ** which was a lie. I told her "because of you my insurance is cancelled" and what she said was untrue. She said "if you feel like that then go somewhere else for insurance." I told her she was out of line. Bad customer service and didn't try to rectify the situation. Also same office was suppose to quote me home insurance.

Six and a half weeks ago I was rear ended by a person with Nationwide Auto insurance. I have still not been paid for my car. Nationwide let me know within 24 hours that they had accepted liability for the accident. It was cut and dry. Their insured plowed into the back of my car, totaling it. Nationwide gave me one week in a rental and then took the car away. My car had not even been looked at by the body shop until the day they took my rental. It's six and a half weeks later and I am still having to go to a chiropractor daily. With no car. I made a complaint with the insurance commissioner and was granted one more week in a rental. That was four weeks ago. They made a low ball offer on my car. I pointed out to them there was no way it could be replaced for what they offered. Similar age and mileage cars were all two to five thousand more dollars.

I was hit by a driver with Nationwide auto insurance. The Sheriff wrote up the police report and stated that this accident was "clear cut and dry" meaning, no doubt at all that is was not my fault. It was the other driver. My insurance company, Erie and I have paid up in full for my auto repairs. I paid out of pocket for my car rental for 12 days and as an uber driver, I lost potential earnings for those twelve days. Nationwide has avoided responsibility. It's been 50 days. Not a word from them.

Recently we submitted a claim to Nationwide for storm damage to our roof. The agent while polite came in with his own agenda. He never listened to our concerns or our contractor. Every concern was dismissed. Water damaged on our ceiling he claimed was a tub. There is no bathroom over the area. Out of the six houses on our street we are the only ones who were told that our roof could and would be patched. After the contractor told the agent that the shingles were too old to find response basically was that was our problem. The next day I emailed the agent to say we wanted to decline the claim and not move forward. What he did was proceed anyway as if we didn't matter. They draw you in with low rate that increase for no apparent reason the next year. And low ball you on claims. They don't listen or address your concerns. They send you correspondence telling you that you are valuable but actions have always speak louder than words. Be aware.

I would like to say that I just started Nationwide Insurance few weeks ago. What a big mistake. I'm not happy with them. I've been talking to few different people. The same guy that I end up talking from last week telling me I would have to pay a penalty if I cancel, I feel like I'm being pressured and I don't need this - I'm mentally disabled. I end up swearing and cussing at him. He doesn't seem to listen. I end up talking to two different ladies. They told me I wouldn't have to pay a fee. SOMEONE IS LYING TO ME AND I'M NOT GONNA PUT UP WITH IT!! I'm surprise they are still in business. If I get bad credit rating because of them I will take further action.

I was involved in a incident and the other party had Nationwide Insurance. The other party (T. **) claimed previous damaged to their vehicle in addition to the damaged I cause. The damage I did not do but was billed for was an additional $518. I called Nationwide and let them know their customer (T. **) was comminting insurance fraud. I let them know their customer (T. **) did not ever drive the vehicle that was insured and instead the customer allowed his brother (C. **) to drive the vehicle. The bother (C. **) is a DUI offender so it is cheaper for him drive a vehicle in his brother's name. That in itself is insurance fraud.

I have spent two month trying to get a hail damage claim processed from a company I've done business with for over 17 years. Everyone on my street has had their roof replaced weeks ago. My initial claim was denied and when I asked the adjuster what I needed to do next, I have pictures of the damage, her reply was "nothing, my word is final", Of course that made me very mad. I had my agent send them back to meet with me and a roofing contractor. They found damage this time, but tried to say this was a different claim. That it must have happened after their visit. No, we've only had one hail storm, this is the same claim. A week goes by I've not heard anything. The reason why, they fraudulently filed a new claim, to cover their tracks. I will be taking this to the insurance commission. Insurance fraud is a two street.

I was involved in a accident on Dec. 8, 2015, someone ran the stop light and hit me in the driver side. I lost items during the accident: cell phone, son's car seat and laptop was damaged. My claim for my car have been settled, however my bodily injured claim have not. They have change my adjusters 3 times, not due to my request. The 1st 2 adjusters basically told me the same thing and the 3rd one came on at the end of the case and changing things up from how the other adjusters were planning to handle the case. She is so unprofessional, she never answer the phone, calls while I'm at work. When I return her call she have never answer, claims she be busy on the phone. Doesn't return calls back in a timely manner. I had to contact Ms. ** supervisor, left him a message. I was told he would call me back in 24 hours. I have not yet heard from him.

I went into a local office here in Knoxville, TN to speak with a Nationwide agent to get coverage for my janitorial business. I was told by the agent Terrance ** that he needed some information about my janitorial service and about myself to get coverage started in which I know that's the process. After giving him my information, I was asked for a two month payment to get the policy started. I paid him via credit card and thought everything was fine. Terrance ** explained to me that I was covered and that he just wanting for the underwriter to review the policy and I will be receiving an welcome package in the mail.

Had the worst experience ever. I pay Nationwide for roadside assistance and in return you outsource that responsibility to the ** company ever. I was locked out of my car with my three kids after a run. We're parked in a busy crowded parking lot near a trail. I call Nationwide.com and they connect me to agero. The rep ask me a bunch of questions to locate my account. She never said she couldn't hear me and she read back my answers. After forever she tells me that I don't have roadside assistance but can give her my card number for $56. I knew that was a lie so she COLD transfers me to "customer care". I start all over. After this lady asks me everything, I even pulled up my policy while talking to her, she says, "Mam, I'm sorry. Are you sure you have a progressive policy?" Umm hell no, I have NATIONWIDE.

Was rear-ended by someone insured by Nationwide in August 2015. Though they contacted me right away and accepted responsibility for the accident, everything moved pretty slowly. Have been taking every opportunity to slow the process even more. The vehicle is commercial and not readily replaced by rental and so downtime for repairs was going to have to be the bare minimum. Out of one side of their mouths they kept saying how helpful they were going to be until they decided the claim would exceed their insureds policy limits, (who has a $25,000 limit these days!!!) then they wanted my insurance to pay for everything then they could get reimbursed by Nationwide.

I've been a Nationwide customer since I bought my first vehicle in 2003. At the time I had a local agent and everything was great. If I needed to file a claim I'd call his office directly and everything was taken care of in a very quick fashion. As an added bonus every 6 months when it came time to renew my premium, my payment would always go down by a dollar or two. After my agent retired and closed his office my policy got taken over by another agent, my premiums shot up 20 dollars a month and haven't moved since.

A semi side swiped me on Tuesday 7/5/16 around 5 pm. I called Nationwide immediately. I was happy how fast they picked up the phone, set up a tow truck to come get my car, set up a rent-a-car, an appointment with the body shop and the general professionalism of the lady. She said I could have the car towed to my house as I had gear in the trunk and that someone would come by in the morning and tow it to the body shop. That was Tuesday night. This is Thursday night and I have not got one call from the tow truck place, body shop. The worst thing about it is I have to pursue Miss ** my claims adjuster to try and get some help. She is polite but whole lot more training needs to be done with her. You don't sit on your hands and say "you call 'em, or I don't know how it works, etc." Sad. According to her they have no control over the towing companies. If Nationwide's Miss ** can't resolve this I will be contacting Miss ** her supervisor.

I have full coverage Nationwide car insurance for my 3 cars and still paying for it. My son had an accident with 2014 BMW, four weeks back. He hit on a pole. Police report was filed and car was towed into garage. Nationwide was informed, but no response from their side regarding the claim yet. I have full coverage for all 3 cars and still paying the same amount. When I called Nationwide they are saying that I had to do inspection of the car for insurance. I was not informed about this before. When I said I am still paying the same amount, the representative is saying that he has to talk to supervisor, and they have to present this case in meeting, but no response yet. I am not sure how I deal with this situation. When an accident occur Nationwide is not on your side.

I was in a serious car accident. My doctor gave me disability for 1 year which I can't work or walk. My Nationwide policy covers lost of income which is 25k. They sent me 1500 a month for 6 months then they asked me to visit (their spam doctor) and he wrote a report says that I am able to work and they stop sending me my lost of income money. Now I'm still disabled and have no income at all. Nationwide will never stand with you and they have many ways to screw you.

So I joined nationwide a month ago and paid $110 for my auto insurance. Well now I get a bill for $215. I have no tickets, no points, no wrecks, nothing. I found a new insurance place and call and cancel with nationwide. They still drafted the $215 out of my account and now are telling me they won't refund my money. They drafted out because when they canceled my account they didn't stop the payment draft! Been on the phone all day and no one will give me a reason as to why? This is by far the worst insurance place I have ever dealt with and I'm not done, I will get my money back from this company! Save your time and money and look elsewhere!

We decided to move to Nationwide several years ago. When we moved, the agent and assistant visited our home and we discussed necessary and desired coverages. We own a log sided home and horse farm. We needed coverage on equipment, camera equipment, barns, vehicles, etc. We contracted for multiple lines of coverage and they sent an inspector to view the property. Their underwriting was involved and emailed us with questions. We THOUGHT we had it covered. Every possible thing we could disclose, we disclosed truthfully and honestly. 2 years ago November 2016 I was rearended in a rental while stopped in traffic/construction on the interstate at Thanksgiving. I had camera equipment, a pet, children, electronics in the vehicle when it happened. Travelers Commercial refused to pay saying I was at fault for stopping for traffic (not that they're insured was following to close in construction or anything ha!).

I apologize for the interrupt and hope this communique may serve to bring about some kind of positive change. Recently after over a year of claim free tenure with Nationwide Insurance (for both Home and Autox2), I got into a minor fender bender with another driver while at a local Home Depot. I was backing out of a parking space and he attempted (not so successfully) to quickly squeeze through. This resulted in t-bone style collision. After the obligatory unfriendly greetings... I came to find out the other driver was not licensed, not in the country legally, and had no insurance for the vehicle he was driving. Further investigation on my part later would reveal that the gentleman was driving a salvaged vehicle, which had failed all state required safety checks, had been in another collision less than 2 months prior, and was not listed as safe to drive in Texas.

They sold me wrong insurance I did not need. I asked for sr 22 bond insurance - they sold me regular insurance because the person said I did not need that where I live. Well it turns out I do need that where I live so some of the people that work for this company are paid for not knowing about what they sell. I contacted them a few days later to tell them I need the sr 22 bond insurance - that's when I was told they don't cover that in my state so they said they would refund my payment minus a couple days. Well took them 2 months to refund my payment and they shorted my refund because of their negligence of not canceling the day I called and they said they canceled it on that day - unbelievable - need I say more.

I purchased a 6 month auto insurance policy from Nationwide, effective November 5, 2015 - May 5, 2016. I decided not to continue the coverage, and let the policy lapse. Shortly thereafter, I received a letter from Nationwide which read in part, "Unfortunately, the premiums you paid did not completely cover the entire time you were insured... you're responsible for paying the coverage we provided." Excuse me? When I bought the policy, it was for a specific time frame, for the specific price they quoted. If they extended the coverage (without my knowledge or permission, by the way), how is that MY responsibility?

Had a terrible experience with having to deal with the people here. For one thing they NEVER call you back. When you do speak to them, they do not have knowledge of the accounts and cannot answer basic questions. I had to call the 1800 number to get simple answers. I spoke directly to Tom at the Plainview Nationwide, who cannot answer questions that he should have knowledge of and states that he will have someone else call back but never does. They cancel insurance without notice and then are very nasty when trying to speak with them about why it was canceled. Get insurance elsewhere and save yourself the trouble of the people in this office who do not know what they are doing!

I've been with Nationwide for several years and have never had a claim. After getting married I sold my car and cancelled my policy for a joint policy with my wife. I was still billed for my policy and was told that it would take 6-8 weeks to get a check back. I was given to the escalation department to complain as it was their fault. I was charged and wanted my money back NOW. How does a multi billion dollar company not have the technology to reverse a charge on the spot? As I read some of the 500+ complaints about them almost all are about over charges and lost money taking multiple months to get back if at all. It will be a cold day in hell before they ever see another dime from me. Class action lawsuit anyone?

Saturday, May 28, my car broke down on PA Turnpike around 630 pm. I called roadside assistance which I have and had with Nationwide about 5 years. They told me it would be a hour and half wait. Mind you, I let them know I'm not in a safe location and I have my baby with me and temperature was high 85. I called back at 8, they said someone should be there 10 minutes. 20 minutes go by, I called again to find out that the tow company they sent. Claimed they were out there and not coming back out.

I don't usually do one of these. I am so upset right now, I want to remove my soon to be ex-husband from my policy, one that I had by myself when I was 18. It wasn't nearly a problem putting him on and taking extra money from me each month and now you won't remove him and these were the reasons I gave. Husband removed from home for 2 years (PFA order to stay away from home). He is ill and is unable to drive per his dr. Filed for divorce already. Have a standing order that we are separated from one another and are on our own as far as our vehicles are concerned. Legally filed in the courthouse through an attorney. I mean really must I go on and tell the gory details of it all? Will someone get satisfaction from hearing our private sad story of our home?

This trash company on two occasions has attempted to threaten me into paying for a policy which had expired. After a fully paid for policy has terminated they will bill for another month at one twelfth of the original price for a year. If you do not pay they will report to a collection agency. They use the mail system to provide this extortion. This is violating the R.I.C.O. act, however in this corrupt nation this is just fine.

Nationwide isn't by your side. Outsource to small companies that screw you and Allied/Nationwide plays dumb. But they got your money so they don't care. Oh, and they will not say they are at fault. But they will turn you in for no insurance and put the DMV on you.

I've been with a lot of insurance companies since I came to U.S 20 yrs ago, and this is the first time I wanted to give comment to Nationwide Insurance Company. Their claim customer service departments were excellent to serve the customers, and I'm totally satisfy with all the services they tried to help. Within 2 years, there were so many things happened to us: car accidents, hail damage to our car, our house... It makes us feel worry to file claims for those unwanted issues, but their customer services were so helpful beyond my expectation specially Engin **. She was the one who help us go thru hail damage of my house. She works with a professional manner, explained things clear and reasonable, and she gave us fast responds every time when we had questions or problems.

Please have an option for ZERO STARS because this company deserves it!! The same day that I signed up for Nationwide - I cancelled because my current insurance debited my account as well and I couldn't have 2 active insurances. I was told I would be refunded the $5 setup fee and the first month. I'm waiting for weeks and nothing received so I contacted Nationwide who advised the check was not released and they would release that day. Another 2 weeks went by and I still did not receive the check so I called again and was told the check was JUST sent the day before BUT I was told it was sent 2 weeks prior. So once again I waited. Called back a week later and was advised the check was issued. Well just the other day I received a $5 check which was the processing fee but not the first month's payment. I called Nationwide who advised the initial payment was issued on 4/28 and the $5 setup fee was issued on 5/4.

Called my accident (not my fault) to Nationwide like as required of me by them. They seemed very nice. Upon trying to get my car repaired they gave me the phone number to the "adjuster" handling the claim. I had questions for him but had no luck reaching him by phone and have yet to hear from him. I went to get my car from the shop and I had to pay my deductible. They told me when I called that I had to go through a process that was not explained to me when I first called to report it. Nationwide did nothing for me as my insurance company, not even the supervisor came to the phone. What a disgrace. Thank you for being on my side.

I would NOT under any circumstance recommend Nationwide Insurance! We had Nationwide for over 16 years. We recently broke down at mile marker 1 crossing in to VA on I-64 East bound at 11:28 a.m. I called roadside assistance and spoke to the representative for 9 minutes giving her my location. Prior to hanging up, she asked me if I was in Fredericksburg! I told her no and gave her my location AGAIN! After waiting for 32 minutes, I called back and the second representative told me that the first one didn't get my information! Please keep in mind that I had two handicapped elderly men with me and coming over the mountains in WV, my cell phone battery was in the red line and dying. I walked to the Welcoming Center and called roadside assistance again.

THIS INSURANCE COMPANY DECEPTIVE. WOULD NOT BUY INSURANCE FROM THEM UNDER ANY CIRCUMSTANCE!!! Called to report claim for damage to my auto. Was advised that Allied or Nationwide deals with 2 body shops locally. Took my car to first of those as well as a shop of my choice. Agent insisted that he would make an actual appointment with the other of the 2 shops they deal with.

After years of paying for my insurance without a single accident, these people treated me like a piece of ** when I finally got into an accident and needed their assistance. Do not buy anything from them... THEY ARE NOT ON YOUR SIDE!

I been calling all day today 05/10/16 to customer service and they keep on saying they don't understand me at all and talk too fast and finally hang up on me. This happened with 5 employees. It sound like they don't want my business. Very bad customer service.

I had my car insurance with Nationwide for years. This year, I noticed a small but steady increase in my monthly payments, which I wasn't happy about. But when I received my bill in March 2016 for a monthly payment of $100 for just one 2008 Pontiac, I said enough is enough. My son suggested Progressive and after checking with them, I was able to get better coverage for half the cost! I had sent Nationwide the $100 payment two weeks prior. I signed up with Progressive and called Nationwide to cancel my policy with them. The Nationwide rep said no problem and canceled it immediately. I told her I'd sent in my payment already and asked if I'd receive a refund for the remainder of the month, and she said yes, they would refund me $42 and it would take up to 6 weeks to process. No problem.

I have been with Nationwide Insurance since 2014 and everything was well until mid 2015. Since around October 2015 I have experienced countless issues with them.

NATIONWIDE IS NOT ON YOUR SIDE, JUST THEIR SIDE $$$. They paid a $226.10 and $90.00 glass repair claim and if NATIONWIDE was on your side they would have told me this will cost you hundreds of dollar in additional premiums more link OVER $1,000.00 over years. Everyone should avoid Nationwide Insurance. When you do have a claim like I did you have to all your leg work. They will come to you, you are on your own.

I was scammed by two people on a motorcycle who claimed that I hit them when I backed out of a parking space--I was nowhere near them. The investigator told me not to worry, that they deal with this all the time and that it would not have an effect on my insurance. Then--they would not renew my insurance, the person at Nationwide I talked to about the incident lied to me about what they paid out (almost nothing, she said) and then told me at the end that there was a witness, when none of their correspondence mentioned one, and I knew that there was none.

I wish there was a way to give no stars. I was contacted this morning by a gentleman who called himself Nicholas, who stated that he was from Cadillac Corporate and that my coverage had expired and wanted me to sign up for extended coverage to the tune of $3800.00, but because I was a "preferred customer", I would get a whopping $300.00 off. When I requested that he email me the information so that I could review the details of the plan, he hung up on me. I then called the number that he had rung from, 706.760.4916, and a man who called himself John **, said that it was Nationwide Insurance acting on behalf of Cadillac and that I was very rude, even though he continued to interrupt me and refused to let me finish a statement or a question.

I recently left Nationwide for State Farm because the customer service was ATROCIOUS. I've been fighting with 3 different people over the phone over a $50.00 bill they sent me in the mail after I canceled with them. I was told that "Your payment date was not the same as your coverage date". I was NEVER told this in the 2 years that I was with them, and they stick me with this bill because of their inadequacy. I paid my bill on time EVERY MONTH and THIS is what I get for customer service? The representatives were completely unhelpful in disputing this as well. One's answer was "Sorry, there's nothing I can do to help you. You're just going to have to pay it." Why would I have to pay a bill AFTER I dropped your service? I will be fighting them on this tooth and nail, but I had to warn others to STAY AWAY from this company. They are NOT "on your side" as they claim.

My 18 year old daughter was rear ended by a lady with Nationwide Insurance. It totaled my daughter's vehicle. I took her to the hospital because her neck, sides and back were hurting. She had severe whiplash and was unable to go to school, work or play in her last soccer game. She's is still having problems with her back. This insurance company is not wanting to pay for anything. They are claiming the lady wasn't at fault. How? How is she not at fault for rear ending my child??? I am getting her an attorney and someone is going to pay for this. They refused her a rental car as well. I am beyond furious. We have State Farm and they are doing what they can to help. Nationwide is on no one's side.

Recently I reserved a car for my trip to Israel and purchased rental car insurance through Nationwide. Imagine my surprise when reading the fine print. It turns out they don't provide collision insurance in Israel although that is what I bought. When you called OneTravel the booking company they graciously refunded my money. Luckily I read the fine print. I feel scammed!

OK until your car is a total loss -- This company does have people on call 24/7, and they were good on small collision claims, though the body shops they worked with twice for me weren't the greatest and always left me with small problems that weren't there before. But when my car was a total loss, they only gave me half of its value. There are other insurance companies that have come closer to full value for me, and so I wouldn't recommend this one if you actually want enough for a comparable car after someone totals it.

I was told that if I could get a no fault letter from my previous insurance company that my rate would be lower. That has not been the case! My monthly bill is still high and I can't seem to get a representative that knows how to handle this. Apparently I can't get a refund on the extra money that they charged me because now policy shows not at fault but still the monthly rate is high and apparently there are no educated representatives there to help solve this problem. I do not have a bad driving record so I do not understand why my monthly payments are high? Every time I call all I get is "someone will get back to you", and no one ever does. I have to keep calling every month because they just keep taking my money and not fixing the problem.

I was sitting at home minding my own business when my phone rings about lowering my car insurance. The lady on the line was very polite and seemed friendly enough so I listen to how she could save me money. She lowered my insurance by $50.00 per month. So I sign up for auto pay and things were good for the first 2 months. Then they stopped taking my auto pay for no reason. I called Nationwide and found out my payment amount with no tickets or accidents went up over $400. Per six months and now my cheaper insurance is more by $30 per month. I was pissed so I question why the nice lady gave me discounts I was not allowed to have due to I live in Las Vegas. So I went back to State Farm and then I get a letter from Nationwide about how I still owe them a fee of $89.00 for early cancellation. I told a supervisor what happened and she said I still needed to pay the fee.

Premium almost doubled in a year after an accident that was in no way, shape or form my fault. When I went to cancel my policy after getting much and better cheaper insurance with another company, Nationwide told me that I had to give them almost $200.00 for bogus servicing fees or some such nonsense asap or they will ruin my credit!! That is like extortion or something. I very, very, very much dislike them. I was dissatisfied with customer service but I know that they are hostages too and it is not their fault. I had been with Nationwide 20+ years. I only see it getting worse.

I just found out my coverage is no longer because of a medical claim from an accident that my son was in and the car was totaled. They actually had the nerve to tell me after being covered with them for about 15 years that the claims and accident wouldn't be covered. I found out through a friend that works for another insurance company that shouldn't be happening. They messed around for 3 months and a couple of medical claims and of course I was out of a car I loved having. They finally decided to cover it and then a month later I get a letter in the mail saying I'm being dropped. Only had two incidents in that many years that amounted to about 30k total and then canceled. That is definitely not on my side and is really messed up.

I got rear-ended by a driver with Nationwide auto insurance coverage. Nice lady. She got a ticket for the accident and I ended up in the emergency room for 3 hours. After constant bickering finally got my car fixed two weeks after the accident, then Nationwide has the audacity to refuse to pay my diminished value for the claim. They say there was no loss of value. Right! Nationwide is never on your side or anyone's side. Now I had to file suit against them in court for medical claims and diminished value. I'm confident I will win, but feel sorry for the insured customer of Nationwide because I have to sue her personally to force Nationwide to man up and do their job.

A Nationwide policy sideswiped my car when we both were at an intersection that has two left turning lanes. He got into my lane as we were turning and just sideswiped my front driver side door as he was getting in front of me. Abigail, the claims adjuster, sided with the driver without even investigating or assessing the damage. All he had to say was "I'm not at fault" for the claim to be closed. That intersection has signs posted that it's two turning lanes as well as traffic cameras that I'm sure could be viewed for claims purposes but it was such a hassle for Abigail. She's very unprofessional and still hasn't even returned my call. Nationwide will insure any idiot that can't see traffics signs.

Got insurance, full coverage, then had a flood and they cancelled me. Do not recommend this company at all. They as a company advertising Nationwide on your side - right, until you make a claim then you off their side. Don't buy their insurance. You will regret it. Trust me you will.

If you are looking for insurance do yourself a favor and STAY AWAY FROM NATIONWIDE. They will WOW you with good rates, but they don't disclosed important terms and conditions for these rates until you start to encounter billing issues. Then, slowly you will start to notice minor again increases in premiums. At least this has been my experience and judging by some of these reviews it looks like I am not the only one.

After speaking with a Nationwide insurance agent, I received a decent quote. I decided to buy Auto, Home and Umbrella Policies. I gave her my credit card number. Then I was billed for $70 of Farmers insurance which I neither consented to or asked for. I decided to cancel all the insurance apprehensive of what else would be charged on my card. It was really hard to get a hold of an insurance agent who would spend time to cancel my policy so that I could get my money back. I had to use the credit company to get my money back. Much easier to give money... hard to get it back. I am NOT going back to this company!!

Collision Damage Waiver - Nationwide policy member hit my car and when I went for coverage for accidental damage they will replace the parts with not company certified and they don't care about customer satisfaction and the value of our time. I recommend don't take Nationwide Insurance.

I recently was involved in my fault accident, thankfully the passenger who was with me or I were not injured. I followed my insurance co which Nationwide and made a claim on Monday February 1st 2016. After that I tried to reach them and I barely talked to a couple of them which they were not helpful at all. They keep telling me someone will give me a call but no one did. Then again I called them three times a day to talk to one of the managers and left a voicemail and never get a call back. It is now 2/22/2016, no real word of what they are doing about my car. I have been driving a broken car for almost a month now.

I don't know what's going on with Nationwide at the moment but I advise everybody to stay away. I've had 4 issues with billing, 2 issues with SmartRide, and an issue with the tax department. They have missed an auto-draft, drafted random amounts twice, and piled all of the remaining on me the consumer. They have incompetent IT working on the SmartRide program who have no common sense and refute obvious proof of malfunctions in the system. Lastly, when rewriting a policy as a transfer, they have no problem sending out letters to every state and county official letting them know that you have no car insurance which is in fact fraud: an intentional deception by Nationwide on the consumer for gain.

Customer was in parking lot that we own and hit a parked car. She called her insurance aka (Nationwide) def not on your side! The adjuster Randy ** could not come to an agreement with body shop on a labor rate. Not sure if it is the company or this adjuster. Very unprofessional and impossible to deal with. Now I have to resort to this route!

I was just in a hit and run. The guy keep going after knocking my car into a ditch. I call the cops right away and followed my Insurance co which is Nationwide. I suffered from bad whiplash and a cracked rib. The wreck happened 1/6/2016. It is now 2/10/2016. No real word of what they are doing about my car. I am paying 115.00 for full coverage Insurance. They put me in a rental car right away but took it 2 days later saying that part of the damages was not due to the wreck. They have sent out 3 people to look at my car. I have at least 2000 worth of damage to my car and could not drive it until Monday safely. Missed lots of work over it and I have been paying out of pocket to get my own car fixed. They asked me if I had been on drugs or was drinking and in fact I was coming in to town from a client's home. I do IN HOME HEALTH for a living and the wreck was filed. No fault of my own and I agreed to do a drug test of any kind. Still nothing.

My mom has been under Nationwide Insurance for over 35 years and I've been under them for 7 years. I got into an accident with my pickup truck that was not my fault. They totaled my vehicle and sent me a reasonable amount for that vehicle. I bought another vehicle with the insurance check and had the vehicle for 3 years. On the 3rd year I was involved in another accident in an hit & run where the vehicle fled the scene. They totaled the vehicle and gave me a less than reasonable amount for my car which was not even over 100,000 miles. Combined premiums for me and my mother's vehicle came to a total of 1,500 a month AFTER the accident.

I had called to cancel my renters/auto insurance with Nationwide to give them a month's heads up that I would be canceling because I was buying a house and got a much better deal from another company. The agent, Ed, at the Burrell, PA location was very, very rude to me and stated that "well if you're switching to save money or struggling, you probably shouldn't be buying a house then because you can't afford it". My jaw dropped. I was very friendly with him on the phone. Always paid my bills on time. I had this company for ten years and for them to make such a nasty, degrading comment. I'm sorry, but if another company is able to save me over $500/year for the exact same plan, I think most people would change insurances. Stay far away from this company.

I recently was involved in a not my fault accident with one of their clients. They opted to repair my car instead of total it. I found out that when that happens, you now have a black mark on your CarFax report, and will suffer diminished value, roughly 25% of your vehicle's actual value. When I contacted Nationwide about this they acted as if they had never heard of such a thing, and had no intention of compensating me for my loss. Now I have to hire an attorney. In my opinion Nationwide sucks, and I would never be a client of any company whose main goal is to rip off the unknowing public.

I don't currently hold Nationwide Insurance as my coverage on my vehicle. I was rear ended by a semi truck and the owner of said semi truck uses Nationwide as their insurance. This company is a joke, and I pray no one is ever in a car accident with a car that uses this as their insurance. I was in a Ford Explorer, stopped at a red light when I was hit from behind by a semi truck. Myself and my two small children were in the vehicle, all strapped in with carseats or seat belts. I suffered severe whiplash and am still dealing with neck and back pain from this accident. My car had $4000 + damage to it's rear end.

Just want to start off by saying I had Nationwide Ins for years made my payments on time every month! 1st incident they just up and cancelled my policy one time saying my husband's DL was suspended which was not and I had to forward them documentation to put my policy back which was very inconvenient to deal with but I let that go.

You know what, there is too many complaints to list without having to write a book. They have the worst customer service I have ever dealt with. My claim has dragged out for far too long. The agents handling the claim don't call back. I sent an email to the agent in the total loss department because her mailbox was full. Well she never returned my email. The bank as well as the lien holder of my vehicle needed to get a hold of her and couldn't. I tried talking to a manager about my experience, but they don't respond well to voicemails either. This claim has been a complete and utter nightmare for us. And that's because the accident wasn't my fault. I would not recommend Nationwide to a friend or anybody I know. Nationwide don't care about me, when they have many other customers that they can abuse. I got more information out of the auto body shop people than my own insurance, and that is by far a low on Nationwide part.

Nationwide Insurance incorrectly reported DMV that my liability insurance already expired, which caused me a lapse penalty ($50) and the chance of revocation of my license plate. I don't understand why this can happen - my policy is still valid 6 more months than their reported date; and I use automatic payment. They did receive all the payments on time. If my liability were expired, why would Nationwide still charged me after the expiration date? I contacted the insurance company and they don't know why either. Now I have to negotiate with DMV not to revoke my plate and hope this is not going to happen again in 6 months. Never seen this in any auto insurances I had.

I had Nationwide Insurance on 2 vehicles for around a year, despite being dissatisfied with customer service. I had called at one point to make a payment because my card was deactivated due to a data breach so my regular auto-draft couldn't be processed.. The customer service rep was condescending and rude to me, she spoke as if I were irresponsible or unable to make payments. This is definitely not the case.

I ask for full coverage, found out I did not have it. I made a payment and canceled policy in the same day. They promised a refund. 30 days later no refund. They lied, took my money and told me sorry; even though they had the notes to show I canceled.

I feel that NATIONWIDE is not on my side when I need their help. I have been a loyal Nationwide auto insurance customer for over half a decade. My auto insurance policy had just been cancelled on Dec 29, effective back in Nov 29. Now I have a lapse for a month. I got a notice from Nationwide around early mid-December, saying that payment must be received by December 29, 2015 to continue my coverage. I was late on my payment accidentally by an automatic bank draft issue. Payment due date was Nov 29. I purchased a money order for the amount desired and forwarded it using USPS 2 day Priority Mail to PO BOX addressed on the payment slip.

Nationwide has been great to me! I was with Progressive before and bought a new car this year so I had to have full coverage which I realize is more expensive, but Progressive tried to quadruple my rate! So I got a quote from Nationwide and it was a great rate, very helpful local representative. I've been with them for a year now and just got a letter in the mail that my rate is being lowered. I haven't had any accidents or claims so I can't speak about their service in those matters. Overall my experience has been excellent!

Hit by an uninsured motorist in Florida. I live in Georgia. He was driving with no lights at 5:30 in the morning and T-boned my car. Got my rental car and it has all gone downhill from there. My car had less than 8000 miles and I had insurance to replace car if totaled with newer model. They wanted me to take a day off work to go back to FL to get car after it was repaired (6-hour drive one way). My transmission is correct. Agree to hospital bills and pain/suffering--then receive letter saying that it is not covered. Fill out paperwork after paperwork. When I check on status, then told it is the wrong paperwork. I have to talk to different people at nationwide, there is no central contact person--car person, hospital person, no insurance person, loss of value person.

I added a vehicle Dec 2. Was told I have a 56 dollar premium pay due Dec 27. Called to make payment Dec 22 and was told my policy cancelled Dec 15. Blew me away. After making 143 dollar reinstatement fee, was told cannot renew my policy. So after talking to 2 reps, cannot get a policy. Very, very poor customer service. Shame on Nationwide.

November 11, 2015 my car was totaled, other driver @ fault. I am from Washington State, came to California on personal business. I switched to Nationwide Insurance on 11/10/2015. I have been disputing this issue & still on-going. Representative did not include my rental. I also have Gap Insurance for my 2012 Chevy Impala. Now it makes no sense to be in another state without a rental. Nationwide has not even made an attempt as a member to help me. It's like pulling teeth getting help or for them to even accommodate me since I am not mobile & out of state. I would not recommend this company, they are heartless. I will continue to dispute & file complaints for bringing additional hardships.

My car was stolen. I had comprehensive insurance and GAP insurance. My agent at the time said if anything was to happen to my car I was covered. 2 years later, my car was stolen. I figured that although I was out a car my loan would be satisfied with my insurance and GAP coverage. To my surprise Nationwide adjuster pulled some tricks and suddenly they are only going to pay the actual value of my car and 25 percent of the remaining amount under the GAP, leaving me to deal with 5000.00 left. I cancelled all of my insurance and will never do business with them again. And I advise anyone and everyone considering a insurance company, not do business with them. They will screw you.

Was in accident when a driver ran red light. I hit him in side and stopped very sudden. At scene of accident my car sounded very different almost like one on the pulley wheel to belt was bad. The mechanic said he couldn't rule out that the a/c compressor went bad because of accident. But if it didn't sound like that before then I would say the accident caused it. After multiple calls and discussions, Nationwide refused to pay for repair and now I am out $500 to fix compressor because it is not safe to drive it without repairing it. Suck when accident wasn't my fault and I could drive it safely after repairs.

I ordered insurance for 3 vehicles online. Paid a larger amount for the first month, and paid for the next 2 months as required. In the last month, I got a rate increase of $1700 because I hadn't sent them proof of home ownership. I never saw anything that required this when I ordered the insurance. I even tried to get a quote for Homeowners Insurance from their local agent, but she took her time calling me back. I got immediate coverage with two other carriers for less than the original rate from Nationwide, and cancelled Nationwide. Now they are hounding me for over $650 more. I don't owe this. They turned it over to a collection company who asked me for my proof of insurance. I sent it. They say I owe the money at the increased rate for the months I had coverage. I would never have agreed to pay that much for car insurance. WORST COMPANY EVER.

On attempting to enter a freeway on an acceleration ramp, a wrecker exiting in front of me began crossing the median between his through-lane and my acceleration ramp. As I passed him on his right side, he looked directly at me, stepped hard on his accelerator and turned his steering wheel toward me, forcing me partially onto the shoulder to avoid his obviously intentional attempt to ram me. As I accelerated more to prevent the obvious pending collision, to get out of his way, and to gain my position in front of him, he accelerated harder and turned his wheel more into me. My acceleration put me ahead of him (verified by his own dash cam video, I am told).

Hi, today is Wednesday 4th December 2015. @ 2:14 pm when I try to start my car, doesn't want to. I called roadside towing car because it's included on my insurance car policy. The representative told me to try jump cable, I did twice, the car does not start. Then he told me that he will send me text message about the estimation time and phone number of the man in charge of towing my car to the mechanic.

I have been with Nationwide for many many years and I have never had a problem with them. When I send them an email or call them with a concern, they are very prompt in addressing the matter. I have no doubt that they are one of the fairest in premiums of all the insurance companies.

After my wife hit a deer on the freeway, it took too long for them to come assess the vehicle. When my wife called she was told by one Representative that the vehicle was probably totaled. It wasn't. My wife was asked by a different representative if she had been drinking or on the phone, which is understandable but the implication, according to my wife, was that she had done something wrong and that the car may not be repaired. Fortunately the value of the vehicle is a little over $9,500. The repair, before the damage was completely assessed was $5,062.39 with a $50 deductible. When the car hit the deer, it fell off the car and immediately got run over which somehow ended up putting a dent in the rear right door. It took the adjuster 4 days to come look at the vehicle which was frustrating. It'll be interesting to stay tuned and see how this finished playing out.

Nationwide outsources their roadside assistance to a company called Agero. The experience has been horrendous. I asked for a tow service and was given an appointment of 11. I called at 10:50 and was told they were still working on my request. I got a text saying the tow truck would arrive at 12:30. At 12:30, I got a text saying it will arrive at 1:45. When I called and asked for an explanation, I was told that the tow truck broke down on the way to me and they were sending another one. At 2, I called the number and they said the driver was 10 minutes away. At 2:30, I called and asked for an honest answer, and was told they are tracking the driver down. At 3, I called back and Agero had canceled the appointment and not informed me of it. I'm still waiting for a tow truck 4.5 hours after asking for one. This is emergency service from a reputable national provider?

We have not experienced any negative situations while using this insurance company. Their rates are competitive and their service seems ok. We have not had to report a claim with them so I can not rate their attentiveness to this type of situation.

I have never had any issues with this company. They're very easy to work with. The one time I needed to file a claim everything went timely and smoothly. The people who work there are also very nice and helpful.

I've been with my insurance company 20 yrs now. Ive never had any problems whatsoever with them. I also allow them to automatically take payment monthly. No problems with that. I would highly recommend them to anyone. Even when I filed a claim after someone rear-ended me, they were quick to resolve and settle the claim in a quick full manner. They're a great company.

Very helpful, great service and amazing prices. I've had several car insurance companies in the past, and have been ripped off like most people have. I was desperate to have something more affordable and reliable, and finally came across Nationwide. I highly recommend Nationwide to anyone who is looking for something new, something better.

I have had insurance with Nationwide for over twenty-five years. I have had a few claims in that period of time and have never had a problem. They always complete the process very quickly and have always been fair with me.

Whenever I have a question or a problem I can call and they will get it straight right away and they are there for me whenever I need their assistance. They have an internet site that I can go to if needed other assistance when I can't get anyone on the phone.

I have been with Nationwide Insurance Company for over fifty years. It is the best Auto Insurance Company out there. When I was in a wreck in 2005, Nationwide was there through all of my pain and suffering. I will always say that Nationwide is on your side. That statement is so true. After the accident, when it was time to settle my claim, I couldn't have had a person nicer than the guy who worked with me. I will be with Nationwide as long as I can.

I moved to the U.S. 20 years ago and, not having lived in the US for over 15 years, knew little to nothing about any insurance companies. When I bought my house, my REALTOR took me to an insurance agency he had dealt with for years. Meanwhile, my original agent passed away & his son now runs the business. His father had earned my respect, and now, so has his son. They have been willing to work with me through claims, changes over the years, etc., always looking out for my best interests. I believe that they DO have my better interests at heart. How can you ask for more from an insurance agent???

We have been with this company for over 13 years and it was great in the beginning but then over the past few years our rates have increasingly went up without accidents or tickets. When ask why, all we get told is that they don't know. It seems very incompetent to me.

Great customer service. And they have the lowest premiums. They're a great auto insurance service. They will take care of your product needs. They will make sure that the product fit your needs.

I have been a customer of theirs for a very long time now. I have never had any problems whatsoever with Nationwide Insurance and I feel that I can rest easy being covered by a company like them.

I haven't really needed to use my insurance yet. Therefore there isn't much for me to say about my experience with them. Their prices are good though. I have no complaints so that's why I selected that I am happy with Nationwide.

Well the price is fair, well I think insurance is a rip off in gre but you have to have it. Never used it myself but others that have no matter what type be it home car etc use it and rates go up till what you used is paid back, so what you pay monthly is 100% profit.

I have had insurance with Nationwide for over 15 years. During that period I have had a couple of accident claims which were handled efficiently and within a very short period of time. They have reasonable rates, great customer service and I would recommend them to anyone looking for a great company.

I have not had much experience as I did not have to use them for anything yet. The prices and deductibles are good along with the coverage. I have done research with other companies and based on family's prior experience I decided to go with Nationwide.

They are there for me at all times, reward me for good driving & I have low payments. They gave me instant payments when I filed a claim. I have recommended them to family & friends. I have been with them for many many years & they keep me updated on all new offers.

Has always been very polite and helpful with my needs. I believe that I can trust this company with all my insurance needs. They are well established in my community and have been with my family for as long as I can remember.

It was a low price, when I lurched it. But it's months passed it continued to rise in costs for no reason. But then they offered me more savings with good driving. I took it. Then I had A car wreck that wasn't my fault and it went up. So now I am searching for a better agent, that gives you a second chance driver, with better discounts and more rewards.

Good enough experience with Nationwide, they pay claims quickly and their rates are affordable. They have always given me great customer service, whenever I've needed it and are quite helpful.

Met all of my standards until I cancelled and was being charged for more than a month's payment premium which has now ruined my credit and the reason I cancelled was because the rate was very high for liability coverage.

It's very good and useful for everyone in the world.

One year ago we were involved in a traffic accident. The physical damage to our car corroborated our recollection of the accident, that we were hit from behind by someone traveling at a high rate of speed while driving along in a 35 MPH zone. We felt that the party that hit us must have been speeding when we were hit in the rear (we were traveling close to 35 MPH and our car was totalled). However, the auto insurance investigation went against us when some so-called "Eye Witness" mysteriously appeared. Unfortunately, Nationwide caved immediately and settled with the other party. Even though the physical evidence supported us, Nationwide did nothing to fight the claims of the other party. Nationwide did reimburse us to some extent, but the amount was nowhere near enough to replace all that we had lost. So I'm not a fan of Nationwide.

I am very pleased with the customer service care I have encountered with Nationwide Insurance. They are very attentive and helpful. After recent flooding in central Texas they helped me file a claim in order to repair electrical damage in my car with no hassle.

My husband and I have never had any problem with our auto insurance company and are very happy with them. We have never had an Auto Claim, knock on wood, sort of speak. I would recommend this company to everyone. They stand for everything they say they are. They treat you with respect and if you had a problem, I know in my heart they would be right there to help you and take care of you. Insurance is reasonable and coverage is perfect.

We have been with Nationwide for a little over a year. Nationwide has given us a discount after six months of safe driving. They send us a monthly email newsletter with great tips and information on keeping our car in good shape. Motion has never tried to push their products on us and are there if we ever need a question answered. We are extremely happy with Nationwide and have no plans on switching anytime soon.

So far, my experience with this insurance company has been positive. They have allowed my family and I to keep our prices low and have all of our cars on the plan. Workers are always able to help and spend time working on our issue and trying to solve it. They have been quick to respond to our issues.

It is a good insurance company, has great rates for good drivers and the customer service is always helpful when you need them. They are available 7 days a week, 24 hours a day. We just bought a new vehicle and needed to change policies and they were very responsive to us. We got a very good rate and a lower premium.

I have a local agent who has gotten to know me and my family and no matter how seldom I call she always remembers me. She explains things to me so that they are very clear. She makes me aware of new products or discounts I can get. It makes such a difference than having a stranger on the internet to deal with.

When I spoke with a representative to get a quote they were very helpful and made sure I received any and all discounts that I could. Not only are they helpful but they were the least expensive I found, and I called at least 15 different companies. Great coverage too!

They are expensive for basic coverage. After driving for almost 20 years, I received my first ticket (not my fault, but I digress) and my insurance rates sky-rocketed. After we purchase a new vehicle in the next couple of months, we will be also finding new car insurance.

I have automatic payments with Nationwide so it comes out of my checking account each month automatically, which I appreciate very much because I have a terrible memory when it comes to this sort of stuff. I also get a monthly statement with a short breakdown of my charges and a fairly detailed description of my coverage. I like that I get a discount for being a good driver, and another discount based on the short distance that I drive to work. I would definitely recommend this auto insurance to all family and friends!

It's ok. I'm not sure if I would switch any time soon but I will see how it will work out with the smartride device. I would like to know what the discount applies to. Overall I would recommend it to my friends and family. It's a pretty straightforward understanding insurance.

I like my insurance. They're very helpful and always there when I need them. If I have a question all I have to do is call and talk to my agent. The rate is very cheap but covers everything I need it to.

Great company for vets and their families. Low rates, great people to talk with, fast action. Also do all other coverage. It's about time a insurance company takes care of our vets and their families.

I'm very satisfied with my insurance. Whenever I call with a question they always answer all of my questions. They keep me on top of all changes. I will definitely recommend them.

I have been with Nationwide for many years. In all these years I have always been treated very well. Nationwide always takes care of me as quickly as possible. Does not matter if it is an accident or if I just need a tow, I am taken care of. Never had any problems.

They have never gone up in price. Always friendly people. Great prices on multiple vehicles. Offers towing service. Nationwide is an awesome company. Other insurance companies I've had in the past were higher. Nationwide is popular worldwide. I would recommend Nationwide to everyone. They really work with you to meet your needs.

I have never had any problems with this company. Can pay monthly which is helpful for budgeting. Claims are processed quickly. Premiums are average -- discounts are given. Billing is accurate and simple. An agent is available if you have any questions, changes or concerns. There is also a customer service number and bills can be paid online.

Getting expensive. Current agent is nice! She is very pleasant to talk to and seems so nice. The insurance seems to just be going up. Eileen is a sweetheart and is the main reason that I have not switched companies.

I really think that the company is great. They work with you, they take their time. I personally would advise them to anybody. The only issue is that they are a little expensive. Great but expensive!

I had a pretty good experience overall except for one time when I got into a crash and it didn't end up well. It was bad and they didn't help that much. It was no fun. No one was hurt but I lost money which sucks. It wasn't satisfying. But that is all right, I still am happy with the insurance.

Cost maybe a little more but have always had good luck with them whenever we have had a claim. We have had few claims but have never had a problem when we needed them. Local agents are there to help you every set of the way. Don't have to rely on a bunch of phone calls to resolve issues. Just trust them completely.

It was a long time ago but from what I remember they were a very good company. Always there when we had questions. I never had to file a claim but if I would have they would have been very good.

I am satisfied but wish there were more rewards. Rewards being discounts for perfect driving records. Also, more incentives to choose Nationwide over other insurance companies. They do stand behind you if needed to file a claim. They do provide options as far as types of insurance.

I have had my insurance for about a year and haven't had any issues. Everyone has been very helpful with me in getting started with them and when I have had questions, they know the answers.

I like this company. They offer good rates and they are local. To me, their customer service people need some work but all in all, they do a decent job. I just wish my premiums were cheaper.

They are always willing to work with me when I have to call them and speak to them about my payment or anything. They are always very friendly, never have I had someone I could not understand.

Nationwide Insurance has been "on my side" as promised for years now. When I got my first apartment, I went to a Nationwide branch in Nashville, TN. A lady helped me get set up with renters insurance, and the next year I visited their office again and she said she remembered my smile from the year before. How sweet?! Anyhow, my apartment eventually did get broken into, and I had to give Nationwide a call. They asked me what property was stolen and/or damaged and their assistance was very helpful at a time I felt helpless.

I have dealt with Nationwide for 36 years. They have always been there for me. Never had an issue with them! We have had homes and cars insured with them. We've had teenagers who have been insured and have had claims. All our claims have been processed immediately and easily.

While I am a good driver and never had to file a claim, the company has been very good at answering my questions, and providing rate information. I have only ever used Nationwide, and everyone I have spoken to has been polite and attentive. I recently bought a new car - while the rate did increase I received more coverage options due to the car's newer year. I have not had any other rate increases during my time with Nationwide.

During 2 different accidents I was in Nationwide went above and beyond. They made sure my vehicle was towed to a blue ribbon body shop which allowed me to watch my repair work online, had a rental vehicle delivered to me (I didn't even know I had rental coverage) and dealt with the other insurance company. They also gave me roughly 5 different options of coverage once I got married and had to make changes to my plan.

I have had them since I was 16. They have been great anytime I needed them. They are very upfront and helpful always!

I have no real reason to complain about Nationwide. I haven't had to file a claim with them, so I really don't know how well I'd rate them. I think that the price is fair, but I don't know if it would go up if I actually had to file a claim. The reason I'm not giving them a higher rating is because I've had to contact them about commercials which I've seen on TV about certain deals, etc. A truly pro-active corporation would make sure that their representatives would contact their clients occasionally to update them on new products, etc.

My local agent is always accessible and answers all my questions. It's great to have most of my insurance needs under one roof! And I get discounts for having auto, home, and life insurance.

I have yet to file a claim. But whenever I have a question they are on top of it. They have a high price but, they are a good place to work with. I love Nationwide. They have everything you can think of. I have renters and auto insurance from them and I feel safe in knowing if anything ever happened they would be there for my family and I.

They provide great service. I got lucky enough that my parents have had Cincinnati so that when I purchased a home, I had a sort of loyalty discount. The customer service is stellar. I'm through a local service in Birmingham, AL, that handles applications and such. Also transferred my wife's car onto the combined policy from Esurance and with better coverage, literally cut her rate in half. Very happy so far and haven't even had a claim yet. (And I hear that's one of their best qualities.)

It is very customer considerate. They try to help you improve your coverage, keep your costs low, and help you with improving your coverage. If I have any questions about coverage I can call the service center and get help either immediately or within the next 24 hours.