Nationwide Auto Insurance Reviews

In May of this year, we had received a call from a Nationwide Sales rep, Crystal, regarding a renewal of our auto policy. After review & subsequent reductions in coverages, we asked Crystal about adding our newly licensed daughter to the policy. She indicated that she would send out quotes for approval & signatures pending on her report card & good student discount. We requested to renew the policy with said reductions for approximately $55 per month. On May 28th, we had sent Crystal an email indicating that we had not received our daughter's latest report card & to renew the policy with reductions as discussed.

I cancelled my car insurance policy with Nationwide and at the same time, opened a new policy with Geico for less money. I received a notice of money owed from Nationwide in the amount of $72, saying that if I could prove that I had a new policy in place prior to the end of my existing policy, this fee would need not be paid. I presented this info and then heard nothing from them until I received a notice of collection from a collection agency. I spoke with a collection representative and he told me that it's not good enough to have a policy in place on the same day, but you must have 2 policies at the same time. This is **! You do all the right things and still get penalized. I'd like to know how I can get around paying this. It is absurd. This country is going to the dogs. These insurance companies are getting away with murder and I refuse to be taken like this.

Total loss of a 2003 Honda Civic EX. Nationwide lowballs the valuation using ccPathway or NADA values or whatever systems that dealers would use for example to lowball you on a trade. Still haggling with them with little success. Their response is very slow, taking more than a week to get back with me for a valuation and then rush me to accept because they don't want the wrecked vehicle staying where it is because they are being charged a storage fee. If I'm going to get screwed on a valuation, it can sit there as long as it takes as far as I'm concerned.

I was in a car accident in April 2009. I was hit by another driver who also had Nationwide, but he had very limited insurance. I come to find out, after I was rushed to the hospital and still continuing therapy today, that I cannot sue for pain or suffering due to the fact of me having limited liability. But when I bought my car back in 2005, the guy who sold me the car called his "friend" from Nationwide and signed me up without physically talking to the agent, or me, and what coverage I wanted. I was 21 at the time. I had no clue on what any coverage was about, nor did I know what limited or full tort was. All I remember was the dealer giving me papers and saying, "Sign here for coverage and you’re good to take the car today!"

My vehicle was hit by a Nationwide insurance holder. The car was fixed, a rental car was provided but when it came to diminished value, they gave me only $1500. My vehicle was in mint condition. If I were given the choice of a wrecked vehicle or a mint condition vehicle, I would pay more for the mint condition one. It is on CarFax as damaged.

In late July, 2008, an automobile forced another automobile into my parked truck, which I was away from at the time. My car was driveable at the time but when I started it up, the ABS light came on. I did not know what an ABS light was until the body shop explained it to me. The body shop repaired everything except the ABS sensor, which they were not equipped to do.

I have been a loyal customer of Nationwide Insurance 20 plus years without a claim of any kind. My insurance lapsed due to an insight. I paid it ASAP when it was brought to my attention. Then, without any warning, Nationwide said since my insurance lapsed and I lose all my benefits. This means my policy was raised about $500. I spoke to a Mr. **, explained the whole story to him, and he sent me a letter basically detailing what I said here. But he did say that my insurance would be the new price. After many phone calls to him, which he did not answer, I’m now trying this method to be heard. I have spent in twenty years over $40,000 with not one claim and now I need to get robbed.

On April 1, 2009, I was rear-ended by a Nationwide policy holder. I went to the ER that night to be checked out. I had a sprained neck and back. I went to my Primary doctor the following week because my arm was still hurting and she sent me to see an Orthopedic doctor. I'm being sent to Physical Therapy for exercises for whiplash so that my arm will stop hurting and I can use it for more than a few minutes at a time without it going numb. My truck was visually inspected by a Nationwide repair shop and the damage assessed at just over $500. The other car was assessed at around $1000. Nationwide sent me a check for the repair of the bumper, but, like I said, it was never hoisted up to check for frame damage.

I have a complaint against Nationwide Insurance, 27200 Royalton Road Columbia Station, Ohio 44028 440-236-6400. My truck was totaled on 1-30-09 at the fault of their insured. I disputed the Loss Vehicle Valuation provided by CCC for Nationwide. The valuation given to me does not correctly list the model or options of the loss vehicle. Comparable vehicles listed in the valuation do not match the loss vehicle in year, make, model or mileage. This valuation was sent to me after I questioned the first offer given by Nationwide over the phone. While the phone offer was being made, I asked if their valuation included the off road package. I was told that Nationwide had all the correct information needed for the valuation.

My 21-year-old daughter was rear-ended at a red light by a large dump truck. The rear end of her SUV was smashed in and she was pushed into the intersection. She suffered back and neck pain as a result. They did a quick valuation of the vehicle and determined how much it was worth. There is no way we could replace the car with one for the amount they awarded us. They came up a hair, but nowhere near what they needed to and basically said that was all they could do. They would only give us a few days of rental car.

On September 21 2007, I was stopped in a highway work area by a flagman. I stopped behind two other cars. A young man in his mother’s car plowed into the back of my 1991 Corvette. This young man never touched his brakes as he said he never saw me. It's 10:30 am, the sun is out and the road is dry. I watched him coming from about a half mile and thought he was coming faster than the 35 mph speed limit and he didn't see me.

My car was ride by a lady named Lisa while it was parked at my business. She was insured by Nationwide Insurance. My car was suppose to be fixed. Nationwide does not want to fix my car the way they are suppose to. I have spent almost $200.00 of my own money. My car now rides very bad. Please help.

My 16-year-old daughter was killed in a single vehicle fatality. The 16-year-old driver was 100% at fault with many violations. The insurance company contacted us immediately to settle the Wrongful Death Claim that they filed, NOT us. They tried to contact us on numerous occasions and when we could finally talk to them, I told them that we expected the payout to be only policy limits and then I expected them to leave the driver's family and our family alone. They refused to disclose policy limits and made us an unreasonable offer. My daughter was killed 5 months ago and we have now been forced to hire an attorney to sue the driver's family. If this actually goes to trial, the one survivor, who is also a child, will have to be deposed along with all of their friends who were in the other car and who witnessed the crash, along with the parents of the driver, along with us.

In early July, 2008 I was on my way home from work and 5-6 cars in front of me came to a dead stop going 50-60 mph, and I was the last of 4 cars to collide. The 3 cars ahead of me drove off but my dream car was totalled. The case was mishandled from day 1, and my complaints made it escalate into the hands of the Master Claims Representative Gairinc. I was blamed for the accident though per the laws of physics that is impossible. Nationwide wanted me to settle for $4K less than trade in, $4,500 less than auction sold prices in so cal between 6/19-7/31, and $6000 less than private party sold prices.

i was struck on motorcycle on ohio st route 62 and morse by a customer of nationwide insurance. she was at fault. insurance company agreed to pay for damages to motorcycle promley accident was on 08/24/08 12:30 pm. adjuster are now dragging there feet no results

I am in the market to renew my policy -if [they] do not take take vulgar commercial off the air - an old woman reacting violently after a minor collision - I will NEVER consider [their] company. Is there not enough random, rampant violence in our society? Thank you - an advertising/marketing manager in Texas.

Although Nationwide advertises the "Accident Forgiveness" they do not offer it in California. I have been a customer of Nationwide since 1985. I have never been in an at-fault accident. I have always paid my bi-annual premium in full. I have always paid for the best policy for my vehicle. Then I get into a parking lot fender-bender (two cars back out at the same time and go boom), and guess what my rate will probably go up. My insurance rates will probably go up...if it is determined to be my fault.

On July 3rd 2008 My Vehicle was hit my a motorist who was backing out of a driveway. The Motorist hit and damange my driver side door and side view mirror, leaving the door dented and miiror hanging off. The motorist who is a minor was very cooperative. The father of the Motorist was not. I asked for insurance information. i took down licence id numbers and everything.

I was rear ended by a hit and run driver. Since I carry uninsured motorist, my insurance company Nationwide became the responsible party to me. After taking 19 days to make a decision regarding my car (repair vs. total) they offered my $15k for a fully loaded 2005 Prius (with car pool stickers) that has under 30k miles and is still under warranty. This is $8k below the dealer trade in value! This car sells for $32k (if you can even find one...)

I had been a customer of Nationwide Auto Insurance for more than 25 years with no accidents. Anyways, it was pouring rain and there had been an accident that put out the lights at other intersections. It was graduation night so when graduation got out my daughter was approaching the intersection, and my daughter got hit by a young gal who went flying through the intersection and who was not paying attention to the lights being out. My daughter's 07 Honda Civic with 30,000 miles was totaled.

My car was hit by a Nationwide insured. They admitted fault and are willing to pay for the damages to my car through their Nationwide Auto Insurance. However, Nationwide is unwilling to put OEM Ford parts back on my van. I'm supposed to accept their offer of aftermarket parts. This will not be acceptable. When the van was hit it had Ford parts and that's what I want it replaced with. I should be totally compensated for their client's negligence without any out of pocket expense to me. My body shop only replaces with OEM parts. Is there a law in PA against what Nationwide is doing? I'm going to find out.

I have been a customer of NationWide Insurance for the last 13 yrs or so. I have an automatic deduction of 158.00 for my policy. I noticed in April of 08 that they had taken out 500.00 I called to find out why and they stated that found a licensed driver in my household and added her to the policy. They said that they sent a letter but I never got any notification. This person is my 17 yr old daughter. She does not have a car and is not driving at this time. I was told by my local agent that I could have excluded her on the policy until she was driving.

My delivery driver was rear ended by one of Nationwides clients. He was at fault and I took my vehicle and got an estimate to repair the truck at a local body shop for $1685.93 which I feel is reasonable to replace a rear bumper, both light housings and a tailgate. Bruce of Nationwide came out and wrote me a check for $808.13 which would hardly cover the repair of our vehicle.

My vehicle caught fire in the driveway. It also damaged a company vehicle parked next to it. They refused payment on the company vehicle because I own a interest in the company. I have been a 27 yr customer of nationwide without a claim for 18 yrs. They took 3 weeks to tell me they will not cover it. They have a poor response record as far as I am concerned.

My policy was due to renew on Feb 19 so I went with another company since I could save over $300 with the exact same coverage. I called cancel Nationwide and Nationwide sent cancel in on Feb 15 to DMV of NC and my new Insurance started on my renew date of Feb 19 therefore giving me the look of non coverage for 4 days.

I am concerned that although Nationwide did honor my claim that my truck was not set on fire. I was told that it was set aflame when the engine had been shut off all evening. The whole front end of the truck was damaged with only smoke damage to the rest of the vehicle. It caught 2 other cars on fire and damaged several others. No one would do this to me and the insurance company, although doing it's job says it was arson. I never spoke with anyone at Yukon or GMC and I never recieved recall information unless I looked it up myself.

my problem with nation wide is that back in 2003 i was with them my monthly payment used to be 120 dollars some like that.. so one day i got a speeding ticket in ct ...six month later they find out from one month to the other they raised my insurance to about 850.00 ..when i asked the why this was happening they said oh we have to add everybody that live in my household with driver licence because i got a ticket and thats it ..i didnt have the money and i didnt think it was ritgh so i cancelled with them and got another insurance ....so now i owe them about 1300 dollar interest charge and who knows what else...but they didnt put that in my credit report until last year 4 years later..and everytime i tried to contac them they do nothing for me they dont call me back ..

I was in auto accident on Jan 2007. The other driver had no insurance. So Nationwide Insurance has yet to pay the uninsured motorist portion to me. They even tried to hire a re-constructionist to blame me. The accident was ruled no fault due to weather. It took the Deputies 6 months to issue him a ticket for no insurance. And everyone states he was drinking. So Nationwide has yet to pull his BAC , as well as the police haven't requested it yet, either.

We had a rear-end wreck that totaled our car. They were rude and unwilling to look at our comps. The comp they gave us had been sold nearly a year ago. We were unable to escalate the claim , as Heather's boss was on vacation for two weeks, and the agent covering for him was out for two days. They had poor customer service. I will Never consider that Nationwide is on your side.

I recently had my vehicle stolen in a parking lot while I was at work. Nationwide Insurance Company procrastinated in handling my claim. The vehicle was found by the police and it still took 30 days to have my vehicle fixed. After picking up my vehicle when I was called, I noticed quite a bit of things that were not fixed that were in the estimate and some things that I had specified I wanted looked at that were not either. After taking my vehicle back for a second time, it is still not acceptable to me in regards to the safety and quality of the work, and yet the Nationwide insists that they have done everything they can do.

I was trying to get a quote from and book transport of my car from Ohio to CA. The agent, named Adrian was very "unique". After a week of trouble, I found out that he misquoted me and then ridiculed me. He was very rude, sarcastic, and insulting. I had never seen such a deplorable person.

I hit a deer and brought my car in for an estimate from Nationwide Insurance, through whom I have full coverage insurance. There was a small crack in my bumper from a prior accident that I did not enter a claim for, but my bumper was damaged by the deer as well. It is actually hanging off the car. Nationwide refuses to replace the bumper because of the crack that was not caused by this accident. I find this to be ridiculous. The bumper needs to be replaced, as it sustained damaged from the deer...and if the crack were not there, the bumper would be replaced. Makes no sense to me, what do I pay my premiums for? I thought Nationwide was ON MY SIDE?

I was in a car accident over 2 months ago and my car is still not fixed. They tell me that they are having a problem locating a part because the car is new. How long do the insurance company have to fix a car before they have to total it? I'm paying for a car that I can't drive.

I was in a crosswalk on August 3rd, 2004 and I was hit by a car. The police report indicates an officer asked me while i was unconscious if i was aware the light was red, and I responded yes. The police report also indicates 2 witnesses confirmed it was my fault. Since this is my fault, according to a police report, I have to pay Nationwide over $5000 and I told them to go stick it somewhere and let a judge and jury decide.