GEICO Reviews

So far they have met my expectations. Nothing more, nothing less. The price is right. Can't complain about the ease of online payment either.

Insurance is something you don't think about until you need it. It's nice to know it's there but you hope you never have to use it. Geico is easy to use and gives great discounts for good drivers.

I have been with this company for many years and they are always very helpful with helping of setting up insurance to going into detail about all the different policy's and protection plans. They make you feel like part of the family. It's so nice to feel cared for. The payment setup is easy and they will do their best to make sure it's within your budget for what you need. Would highly recommend GEICO.

Very good at taking your money. Hard to reach real people. They want you to do everything by computer. When I finally reached a real person, they didn't answer my questions. They decided my 9 year old, 4 and 1/2 pound chihuahua was a vicious dog (even though she has never bitten anyone). I will never use Geico for any reason again and will never recommend them to anyone.

Geico not only gave us the best rate available but also a good amount of coverage as well. We researched many companies but Geico gave us the best overall value for our money. Their customer service has been excellent as well. I cannot say enough about how impressed I have been with this company.

I am satisfied with my insurance company. I haven't really had to contact them other than to request paperwork or make payment. They are always helpful. The customer service reps are alway polite and ready to help in any way they can.

Working in the rental car industry, I have never had a problem working with Geico which prompted me to seek my personal insurance through them for their great customer service and ease of use.

Geico is better than the last insurance company I had but I still feel like I'm paying too much at 33 with no tickets or accidents. It might be time to shop around. I'm sure there is something less expensive out there.

Geico saves my family and me money and gives us protection we can rely on. Luckily we are all safe drivers and take pride in driving our cars, but we feel even more safe knowing we have a reliable, well-known insurance company in case of an accident. Other companies would be more expensive and, as Forrest Gump would say about life, "you never know what you're going to get." With Geico, you know what you're getting because they're honest and with a great price.

Geico is a really great insurance! I love that they have a mobile app that is for Apple and Android. The app really makes things easier and I don't have to carry around a bunch of paperwork or worse worry about losing it!

Easy to work with. Best price compared to everyone else for my location (NYC). Never gave a problem with a claim. Always available and helpful. Now doing accident forgiveness! Discounts with combine coverage. Got an umbrella policy at a great price.

I never had any problems with Geico over the years I have used them. They keep me up to date on my insurance. They also offer roadside assistance with free towing up to a certain amount of miles. This has saved me on many occasions. I would recommend Geico to anyone looking for a smart reliable service.

I enjoy it, didn't have any problems at all. I like it a lot, yes, I did. It was cool customer service. It was cool, very cool. It was fun. I enjoy it a lot, it was good.

After filing a claim for an accident, Geico gave me the run around. First, they wanted to make a decision without having all of the necessary information. Secondly, they frequently told me they need to talk to my dad even though I am 26 and was handling it on my own. Also, even after I told them that the other party claimed full responsibility for the accident, the manager stated that it must have been a mistake and I should be responsible. Really? Not helpful at all.

The only experience I have had with this insurer was to get a quote and, based on that quote, to set up a new policy. The rate was extremely competitive and we saved a lot of money when compared to our previous insurer.

I have no complaints. I switched to GEICO from State Farm about a year ago. I try to shop around every once in a while and GEICO was the cheapest for the coverage I needed. Signing up was easy and the agent who helped me was very kind. My State Farm agent was rude and self-important so this was a nice change of pace. I do wish the insurance was a little cheaper. It still seems a bit high for me but at least I know I'm working with a reputable company.

We have no problems whatsoever. I am satisfied with the service and my agent. I would recommend them to anybody needing dependable, quality insurance. My agent makes me feel like I'm part of a family.

I have no complaints about GEICO. They offered me the lowest premium for all the coverage that was required of me. I signed up for their services online and someone contacted me shortly after to go thru the details of the coverage I signed up for as far as deductibles, etc. The gentleman was very well informed and patient as I asked questions. I am currently enrolled in autopay and it is always taken out on the due date which is a plus for me. I dislike when autopay is taken out early or later than the date they state and GEICO is good on taking it out on the actual due date. I also have the option to pay early which is a plus for me also. I would recommend GEICO based on their prices and customer service.

We have used Geico and referred family members to them. They have the cheapest insurance, with the rates we need. We have also had motorcycle insurance with Geico when needed. Their rates are the best around, as far as we are concerned.

I had a car transmission fail, had to switch to public transportation, and cancel my insurance. Months later, and ONLY after I switched companies when I got a new car did Geico send me to collections for what they claim is $75 I owe them? I just got word, and they immediately sent it to a collection agency, thus dinging my credit. I HATE this company, work for a fortune 500 company in the auto business, and will spread the word far and wide....WATCH out, because Geico does not like it when you cancel or switch. I would AVOID this company at all costs...very dirty, and tricky. On principle FOR LIFE I will never use this company again and will warn everyone I know to stay far away from them.

I have a great monthly insurance. It is affordable and reliable. I personally have not been in a car accident, but family with Geico as well has and did not have any issues. Since they were so pleasant to my family, I will continue to be loyal because of that. I have been with Geico for five years and will continue to use them as my preferred automobile insurance company.

Geico has been great to us. The few claims we've had to file have been paid quickly & easily, rental cars provided while our car was in the shop and our rate has barely changed. I'd recommend them to anyone.

Excellent customer service, good rates, and proactive. They always keep me up-to-date with my insurance needs, make things as easy and simple as possible, and provide all the coverage I need.

They've been great. When I got my first accident, they were very helpful and got me the best solution possible. My insurance only increased a little bit and it felt like nothing even happened.

Too worried about auto insurance fraud that they ended up losing a customer. I provided as many documents as I possibly could to provide my Pennsylvania Proof of Residency which they deemed, not enough proof.

I've only had one accident, and it wasn't my fault. A drunk driver hit my parked car in the middle of the night. Geico told me that my new car was $1,000 under the "totaled" qualification and, instead of new parts, they replaced my car parts with second market pieces. I lost thousands of dollars. I'm not sure why I even stayed with Geico, but, other than that, I haven't had any issues. Their website is easy to use, and I make all changes and payments online.

I had unfortunately been involved in a car accident and they were so quick to help and get me back on the road in a car as soon as possible. They also called me daily for the first week or so to ensure I was healing properly and was receiving everything I needed from them.

I have had Geico for a few years. When I needed to file a claim, they responded quickly to emails and claims. Geico also has an easy to use website and app. I was able to get insurance proof from the app.

They are a reasonable insurance company. I've had them for over 5 years and don't have many complaints except they have went up on me twice in a year but that was due to my state and not them.

I haven't had to file any claims, but easy to compare plans, update coverage, and purchase online. Also easy to access insurance cards and print from the computer. No calls necessary, I do everything online.

Very helpful when I call. Customer oriented... I had an issue with changing cards for automatic payment and Geico accidentally charged the former card instead of the present. They reimbursed me for the overage charged to me from my bank. Great company!

The roadside assistance helped within an hour. The rep was friendly and called back to check on me. The tow truck driver was not all that experienced and cracked my front bumper trying to get the car on and off the ramp of the bed of the truck. But this was minor compared to getting my vehicle off the road and to the repair shop.

They do what they are supposed to do, they have very competitive prices and they have never let me down. I have used them for many years. Plus they have a super cute spokes gecko...

Geico is an okay insurance company but I like my last insurance companies better because of better prices, and better discounts. I do not like the payment options available. I like when I can choose what payment options are best for me. I do not like to feel like I have to have auto bill pay. I like insurance companies that let me pay a monthly bill on my own terms.

My wife's car was struck by a dump truck, hard hit, threw the car over a curb, etc. Bad hit. The car was taken to a GEICO REPAIR CENTER. Huge mistake. Everyone there works FOR GEICO. The GEICO's adjuster is the one dictating and writing the estimate. They were very rude to my wife and really had a "bully" attitude to her. After 30 days in the shop, the car was returned with a door that doesn't close and wind draft. Another 30 days in the same shop, car comes back WORSE.

I've had my insurance (auto, motorcycle, home, camper, and boat) with GEICO for over 6 years now. I've always received the best customer service as well as the best claims service (which I only had to use over, thankfully). GEICO has had the best rates with no other company even coming close the entire time I've been insured. I even worked for the company for 5 years and saw the behind the scenes of what goes on. GEICO employees some of the smartest, determined, hardworking individuals I've ever seen. Everyone when's together to make GEICO a great company to work for and be insured by. It's recommend GEICO to anyone.

I got when I bought my car. The dealership employee offered it to me. So far it's cheap insurance. As well as the update they tell me on my monthly pay or if my credit score has change. I am very pleased I say. But I think what made me really to staying to Geico is the lady who helps me to understand my contracts. She also informs me of any updates or deals that I can get or if I can get cheaper payments.

I just signed up with them recently after I found out that they could save me $800 on my auto insurance compared to the coverage I had with a company that I had been with for a few years. The savings were so huge that I had to ask their rep if I had entered something wrong and got an incorrect quote. The rep started laughing and said that most people would say the exact thing that I said because the savings were a lot. Wish I did this a lot sooner.

You can sign up for automatic payment with your checking account. There is always an available customer service rep at any time of the day or night. The new local office locations are also helpful and convenient. I feel the rates are fair and competitive and the company is easy to deal with.

Geico has always been a great insurance company for me. They immediately faxed my new insurance cards to my DMV the moment I asked. Any claims I have had they handle within a reasonable time frame. They sent an insurance agent one day after the accident. My monthly bill is low and I have great coverage.

The Lizard is cool, but to the rest of this company, there are several words that come to mind. Geico has been a good company, but once I purchased a home, compared to other bundles from other companies, they were the highest, and as a long term customer one would think with this kind of LOYALTY, the bundle price would be low. But no, they felt as now they can stick it to me, and now I am in the process of finding a company that will not look at me as a cash cow for meek coverages of home and auto. Thank you so much GEICO for allowing me to really see truly what a loyal customer means to you. Insurance companies that claim they have their customers well being at heart should mean it, not use this as a marketing tool!!

As far as I can remember the rates were low, they had good billing options, available 24/7 and I got treated as a respected customer. I would highly recommend them to anyone in the market for auto insurance.

I am 19 and male. So I understand that my insurance rates are going to be higher. Geico advantage. I did not know how much CHEAPER I could get a policy with BETTER coverage until I left. I got a ‘94 Jeep GC and they charged me $168 for the longest time. Well the car broke down and it was going to be awhile before I could repair it. I called to see if they could pause my policy since I wasn't driving it. Geico said the best they could do is give a "storage" policy for $49/month and save my old policy when it is repaired. I asked if my rate would go up and they said no. I got it fixed and got it switched over, $186/month! I told them what they had told me. The service person told me my policy in general did not go up, but due to "uneven spacing" for payments I had to pay up in bigger chunks. I WAS STILL PAYING FOR INSURANCE SO THAT THIS DID NOT HAPPEN!

The only time I ever had to file a claim (for the only accident I have ever been in) the response was immediate and everyone I spoke to or interacted with was concerned for my well being and compassionate. You never know until you have to use your insurance what its true worth is. Geico is absolutely top notch!

I like that Geico is very personable and they have great customer service. Their rates are pretty reasonable and very comparable. They offer great add on products for example window repair, car rental, and roadside service. They have a quick response time when you have an accident and they are very quick when handling the claims and repairs. They have a very easy website and mobile app. It is one of the easiest websites that I use frequently.

I have been with this company for so many years and has never had any problems. Geico is a company that I would highly recommend. Their services go beyond the limits of just being another insurance company.

We have used Geico for 7 years after switching from another, less helpful agency. Although we have never had to file a claim with Geico, we have adjusted our policy multiple times and have received excellent customer service every time. Overall, I am very satisfied with the service that Geico has provided us and we expect to do business with them for many more years.

Received better rate when I did my search. Previously had insurance thru Progressive and was paying double what now paying. Geico was a better choice. Also checked with State Farm and Allstate.

Really great customer service. My husband had an accident a few months ago and he called immediately. The customer service rep walked him through what he needed to gather for information and even spoke with the other gentleman while they were all on the phone. We have been with Geico for several years now and am completely satisfied with the rates, the coverage, and the service.

I have had to call Geico on a few different occasions and every time I have contacted them they answered my questions immediately. One of the things I like best about Geico is if you break down on the road they ask if you are in a safe location. Their customer service is fabulous. They have great prices on their policies as well. You will be hard pressed to find a more economical policy without sacrificing something else for it. I would highly recommend them.

I had my 2011 pristine truck stolen in Texas on September 03, 2015. Today is October 26 and I have still not been paid. I have talked to supervisors **, both promised to get involved. After several messages, resorting to calling them cowards, Mr. ** finally returned my 5th call saying he tried to reach out to me. We had never gotten a message. My adjuster, **, is inexperienced, and obviously has no background in claims. I have over $7,500 in documented options on my vehicle, and he states that they have no value, and is doing me a favor by offering me $850.00 and about 82% of the appraised value of my truck. I would like to add that my wife and I are seasoned, independent insurance adjusters, and do this for a living, so I have some idea as to how these claims should be taken care of.

Geico has the best rates and customer service! Once, they even credited my account after finding a discount I could back date. They are easy to get a hold of also. I had planned on getting on my husband's insurance but it was actually cheaper for me to stay with Geico even as an individual!

I am very satisfied with the service provided. I am happy with the premium and was happy with my claims processing. I have found the premium lower than most of the popular choices. And also the premium did not skyrocketed after claims processing.

It's low cost, good customer service and all franchises are good.

They have always been there for me. The premiums have been close to what they were when I started with them. Any claims I had were handled professionally and quickly. My claim was settled to my satisfaction.

I've had all good experiences with GEICO. Every time I've had to file a claim or talk to a customer service representative, it has been a pleasant experience. They are very attentive, thorough, and caring representatives. I feel like they want to help me.

I have been with Geico for over five years. I have never made a claim but I am happy with their service and they have never raised my rates. I have checked other companies and Geico is still the best price around. They also give me a bundle rate for home renter insurance which I also find is very reasonable. I am happy with Geico and probably would not consider changing. Oh, and I love the commercials, the little gecko is adorable.

Received a letter for examination under oath but they scheduled it same day as my court date. So I had left several different voicemails that was never returned. Also I wrote an email that was on the letter to leave paper trail behind. Woke up this morning. I decided give them a call again. Finally someone picks up and transfers me to Ellen. She is rude and not helpful at all. Talks over you, tries to make it seem like you are in the wrong when they have not returned any of my calls or email then wanted to argue with me stating she sent out the letter so she knows what's on it & I was supposed to write a letter to reschedule my appointment but clearly on the letter I received in black and white stated if I need to reschedule to contact office.

I've used this company for many years. I've had several occurrences in which I needed to speak with an actual person and this company has always been very prompt with responses. I've had payment problems and they have helped me with billing and coverage issues. GEICO is my go to company for car insurance. Me and my fiance have and always will use them for auto insurance. I love their prices and their mobile app is very useful. Having electronic proof of insurance is very handy. I have never had a bad experience with them and so, I will always use them and recommend them to anyone.

I have never reported any claim so I only have talked to anyone when I first started their Insurance. I have other times by email. They email me when bill is due as a reminder. Anytime I need to get in touch with Geico I go online. I have been happy with any time I needed to find out anything or update my insurance.

This is great insurance company. I have been customer over 10 years. In that time they have always been there to answer any concerns or questions I might have. Their rates are good and I feel secure having them.

Their "insurance agents" seem to be girls in their 20s with little experience of any type, let alone in auto insurance. The company is cheap but screws up every time I deal with them, including incorrectly reporting I had made a claim when I actually had not, and not bothering to call me at a crucial time but instead sending an email which I never saw. After years with them they have screwed up this much without my ever having made a claim.

Easily obtained and provided a cheap rate. I obtained my quote online and then spoke with a nice gentleman over the phone to confirm my order. Very nice and quick response. Easy to work with. Nice and helpful with my questions whenever I actually had them.

This company is a good insurance company to have if you need insurance at a very good price but won't use it often because you're an good driver. I'm not sure how this company will cover you if you were ever to get in an accident. But they have 24/7 roadside assistance which comes in very handy.

GEICO has great service. I have been using them for years. I have a car wreck in March. My agent called me and got my car fixed fast. I also have they roadside service. I had a flat and they came and fixed it quick.

I switched to GEICO almost a year ago because of their lower rates. I have two drivers and two vehicles on my policy. I recently purchased a third vehicle and added it to my policy. However, minutes after I added the vehicle to the policy, my fiance was driving it and the throttle stuck, which ended up causing an accident within a mile of our home. The accident occurred due to a mechanical defect and the driver was one of the insured drivers on my policy.

A reliable, trustworthy, innovative and uptrend. Best customer service and approachable company. Friendly, easy settlement of claim. Best coverage, customer oriented, professional engaged that provide solution.

I have never had an issue with my insurance. I have never had a reason to contact customer service as I have never had any auto issues. GEICO always sends me my update insurance cards on time and their website is user friendly for a technology illiterate person like myself. I think the monthly rate per month is a little high for full coverage however I have never shopped around for a different rate because they have never given me a reason to leave. I would LOVE if the company would implement an incentive program for good drivers and/or customers who make consistent on time payments like myself!!

They have very good customer service and stand by what they mean. They also helpful when filing a claim. I also like that the company have low fees and have a low monthly policy. One of the things I like with GEICO is that they always keep their word and are not trying to persuade you into things that you do not want to purchase. They are a trustworthy company and you can always count on them to get the job done. They are always there when you need them and have honest people who seems to take care of you whenever you run into a problem.

My husband and I have been with GEICO for around 5 years and we have never had a problem with them. They have competitive prices and they are very easy to work with. They have great payment options and offer a good variety of insurance coverages.

When I moved to a new state 8 years ago, I could not bring my auto insurance with me. I did exhausting research on the internet and made contact with numerous agents by telephone as well as email. Having limited income, I was looking for a good, reliable company that the best rates for me, and the insurance I felt I needed and could afford. GEICO immediately gave me the best rates. I have looked into changing insurance companies periodically but after checking with a number of companies, GEICO remains the winner in my book. I have not had an accident, so I cannot relate to you their service should that occur.

I have been a customer of Geico for 6 years. I've never made a claim with them but I like the company. It was easy to sign up with Geico online. They give you different options to pay your bill.

It's nice experience to use Geico. I'm extremely happy with it. They give some good discount to use and 15 minutes can really save you 15 percent. I will recommend everyone to use it.

While Geico has obnoxious TV commercials, their rates are by far the best. I have never made a claim with them, so I don't know what that experience would be like. The claims process is the major criteria to judge an insurance company by. I don't know how fast they pay claims. But if you are looking for the best rates, I would strongly recommend Geico. Most of the time I deal with them on the internet but I have called their call center and got good service and didn't have to wait a long time on hold.

I love GEICO. I have been with them 13 years strong! They are very easy to get in touch with and customer service is easily reached and used. I have had any issues and sometimes they let me make late payments with no charge. I would definitely recommend them to others.

Great rates for the plan. Easy to get quote and apply for auto insurance online. Never had to file a claim before, so cannot rate on the claims process. But so far I'm satisfied with the rate that I get.

Have never used except to pay bill. Easy to renew. Easy to review documents. They have an 800 number available twenty-four hours a day. Website is good and simple.

With fair rates and affordable price for coverage, GEICO auto has been one few companies that have satisfied me and my auto insurance needs. With paperless billing, fast response claims and friendly customer service who was there all the way with me. I've had no issues with them. When my car broke down and needed a part, GEICO was there for me and quickly replace the needed part.

Easy to get but not low enough cost. The cost has not come down. Been with them for 4 years and still going up not down. No tickets or accidents. Would like to keep them. Do not like to jump around. Do not drive much. Car is 4 years old only - 22000 miles on it.

They have always been helpful when I call. They also send emails to let you know what is going on. When I got hit by a truck they explain everything to me in detail and even asked how I was. Someone came to look at my car very quickly and followed up even quicker so I could have my car back.

They are very friendly and always there if I have any questions. They are reasonably priced on all your insurance needs and have locations located near me so I can visit their office if need be. They care for their customers and are a trusted name. I can only speak positive about their company because they have always been there for me when I need to talk to them about something I do not understand. I have been with this company for three years and they have treated me with respect and friendly every time I see them. They have never raised their rates on me but have been steady with the rates which is very important when you put your trust in a company like I have them.

The company was easy to work with and answered any questions I had. The price was right. I never had to file a claim but feel confident it would be handled properly if I did. The company also was very helpful when I was starting a new policy and removing vehicles from my policy. They never gave me a hard time and gave me money back when I moved and sold my car and were easy to get insurance on a newer car I bought once I moved.

The best reputation, the best service, the best quality, reliability and cheap prices on all types of services. Quickly make their services. Recommended that all your family, friends, acquaintances.

I've only had GEICO for 1 1/2 years & so far I am very satisfied with them. I have not had to file a claim, but I'm sure if I did they would take care of me. The cost of this insurance was less than any of the other companies that I had checked online. It seems that they know how to take care of their customers.

They are a very reliable company. Whenever I have a problem it is easy to get it answered by customer service. They always send me messages to let me know when something is going change. I think this company is strongly on its way up in the community.

GEICO is very good insurance. I'm very satisfied with GEICO insurance. I have recommended GEICO insurance to most of the friends. Service is excellent, customer service is also good. My experience with GEICO is very good.

Customer service for GEICO has been great. Associates always seem friendly and knowledgeable about their available policies. When it comes to saving money they will often recommend or encourage online courses to take when one has had a good driving record over a certain amount of time. These little things are what set insurance companies apart. Would definitely recommend them to family and friends!

We have been with Geico for over seventeen years. Customer service can make or break a company. Geico must know this because we ALWAYS receive top notch excellent interactions with the staff at Geico. My family is very conscientious about how spend our money. Geico has offered the best rates with the best coverage that meets our needs.

Geico has been an excellent insurance provider for me. I think they're one of the best insurance. They are good for the value. Could be expensive for others. They are unique and reliable and honest. Only Geico offered a fair rate. GEICO's website gives full details, explanations and examples of what everything means. They have good customer service.

I moved to another state and my original insurance didn't provide coverage in my current location. I called GEICO and got a quote which wasn't the cheapest, but it was OK. I told them I wanted it and put money on the policy. I also told them my daughter got a ticket a couple weeks ago. Two days later I get an email from GEICO Underwriter's requesting a call. I called them and they tell me that my policy was going up a little; to the tune of $70 per month. I told them the first guy knew everything and quoted me the lower price. I asked why and they just said the policy had to get approved through underwriting first. I expressed my displeasure and I was told they would have to take it to a supervisor and would get back to me in two days.

I've had a great experience with GEICO thought the years. The price is reasonable and they have come through and gone above and beyond when I've needed them. I've been involved in a few accidents and having them for an insurance company made things go more smoothly. My deductible is decent and they were very easy to get in touch with and accommodating. I live in an area with deer frequently running out in front of cars and since I have had that happen to me, I now know that if it does again, I will have the best experience I can through GEICO insurance.

Good service until I got into my first fender bender. In the beginning, my main representative was always helpful and thorough in giving me the details of my insurance prices. I was satisfied with the amount I had to pay. After the accident, my yearly prices were hiked up drastically. My representative would give me the run around when it came to my bills. I would be told it would be one set price, which I would pay promptly. I would then receive another bill later claiming I had not paid the full amount. I called up representatives and would be told conflicting information each time. I have not changed my insurance but I plan to quit soon.

Always available when I need them. Seem to be handling a recent claim efficiently. Were very soothing when I was on the phone reporting the accident and also when they called for my statement. Auto draft for payments works well. Monthly premium has decreased each 6 months since I changed from Farmers Insurance. Their roadside assistance is also very efficient.

I liked the ease of use. Changing payment dates and adding or removing services was easily done on their website. I never had to file a claim so I cannot comment on that portion of their service.

I am a very happy customer for 4 years. My insurance company provides all information I needed in time. They cover within short period of time. So I am happily moving with my car.

Geico has competitive rates. Haven't had to make a claim thus far thankfully. So in the future if I have to, I hope they are as good and efficient as my old carrier State Farm of which I was covered for 15+ years, never a problem with them.

I have been with my insurance company for a few years. They provide great coverage for reasonable prices especially since I'm still lying on my car and have full coverage. If we have had questions we are provided with good solid answers in a timely and professional manner. They cover more states than other insurance companies do. So if you have to move as I have you most likely keep your policy and just change your address. I am very happy with our service and would recommend them to anyone.

Their prices are awesome, but their Customer Service is garbage. Unfortunately, their Customer Service is very bad and disrespectful to their customers. Also, they think they can sneak extra charges and you call them out and won't admit anything.

They have kept my rates lower than most other insurance companies. They have been relatively easy to work with. They provide the necessary coverage I need, are a respectable company, and I like their commercials!

GEICO helped me get what my car was worth when another driver hit me head on. They even explained to me what I would be going through with the other insurance company. An agent came out and spoke to me directly about my experience of the accident. And they had my car towed home and went after the other insurance themselves. They even came out and took pictures of where my car was hit and took pictures while the other car was on top of my hood.

I had no problems with GEICO, they were easy to deal with, although when my car was totaled it took a while for the claim to come through (but I think that's the case with all insurance companies).

My experience has been fine. I have not had a need to use my insurance at all. I really haven't dealt with my insurance in along time.

I have been happy with GEICO. I have not filed a claim or had any contact with them. I pay my premiums and hope for the best if I ever need to use it. They send me an electronic bill each month and I go to the website and pay it.

I would definitely refer my friends and family to Geico! The insurance carrier are very affordable and they are very friendly and have excellent customer service support! I can always get a hold of them anytime I call.

We switched to GEICO about a year ago. It was more affordable and we've been happy with our coverage ever since. Since we haven't had any accidents or tickets our insurance coverage gets less expensive.

This company is completely non-responsive. I have gotten in touch with them (since the day of accident) every week/two weeks to resolve this claim. It was a 3 car crash (I was at 0 fault) and it just so happens that the car that hit me was a Geico policy holder as well. They have kicked me around to different associates and auto adjusters and no one has had a resolve for me. I have left several messages over the past few months with the correct auto adjuster, Kim **, she never got back to me. Every time I called and spoke to an associate (or someone on the team) they acted like it was the first time I had ever spoke with them. They would say they were writing down notes and next time I called I would have to rehash all the details every time I called.

Very good company to deal with and I never had any issues with them whatsoever. They have always been there for me with any questions or issues that I might have had. The monthly premiums are very affordable and never raise too much either.

I like the ability to use the website easily. I do not like that my rate has gone up tremendously without being told why. Not enough communication. I feel as if they quote you a low price to get you to join then raise it every chance they have.

Geico ran me through the wringer driving all over town trying to get my car fixed per their conditions after one of their clients crashed into me. A month later now my car is still not fixed. I don't understand why this website has so many good Geico ratings while other sites are full of experiences similar to mine.

Good customer service. Quality service and good value for money. Easy to use website and easy navigation website. Trustworthy and never disappoint, dedicated with their service and easily fill claim if any.

Geico has been nothing but helpful. I recommend to everyone. Geico is a third of the cost of my previous insurance and I wish I switched over sooner. I am very happy with Geico.

My insurance company is the Greatest and I will recommend it to anyone. Geico Insurance. Let's hear again, Geico Insurance is the Greatest in all of Florida, Georgia, Alabama. In fact in the World.

I think Geico offers me services that contour to my needs. An extremely low monthly rate and a good policy for my car. It seems that when I compared them to the other carriers Geico really won on all choices. I've been with them for over 2 years now and haven't had an accident or a single ticket, so my rates went down right away. I will stay with them if everything stays the way it has been over the past 2 years for a good while. I compare rates frequently and can't find another insurer that is in the same ballpark as Geico. Hopefully Geico will have these rates for a long time in the future and I don't have to worry about switching auto insurers. Thanks for the opportunity to speak about this topic. It was a pleasure and I would take surveys like this in the future.

We have not had any issues with GEICO. Every time we have problems with our car GEICO has quickly provided us with a rental. Because of our insurance if I ever lock my keys in my car they pay for someone to come out to rescue me. Also tows and windshield fixes are covered.

I was recommended by a family member. I'm happy because is a very good service and good price too. I'm a satisfied client, I have nothing to complain about. I would like to continue many more years with Geico.

They always been there to do the job right, have no problems with them. Whenever I had to make a claim they did their job effective and correct in the least amount of time. I'm thankful to have the company for my insurance needs.

GEICO had the best rates and their customer service was very easy to deal with by phone. They were responsive and solved my insurance need problems as well as they could have. I would recommend them to anyone looking for quality car insurance at a fair rate.

Brandon ** adjust with Seattle Automotive $3168 with aftermarket parts in a 4 months old Prius 2015 with 2000 miles. The only guarantee that he knows for the aftermarket rear tail light is a "lifetime guarantee from the manufacturer" (is this a joke?). I take estimates for $2750 and $2900 by myself. I feel that those adjusters are dealing in behalf of "Seattle Automotive" instead of me, because they are generous with the body shop at the same time that are saving $100 in aftermarket parts to my cost. Craig **, Kyle ** also "supervisors" are more of the same, always telling "That's the policy..." but nothing clear about official GEICO guarantee, or a quality of the aftermarket parts.

Excellent. It has fantastic service and good coverage and has good price, different coverage, good and nice. It is the better auto insurance company in New York. I had this company for long time.

They have me at a good policy and claim just in case I get into an accident. They are helpful and cheap to have, my monthly payments are low and I feel secure with them. If I get into an accident, I'm fully covered. I would suggest GEICO as a place to go for insurance.

Great rates. Very responsive when I was in an accident. My car was repaired in good time. I was emailed pics of the repair as it was being done. Repair was excellent and I was given a great rental during the repair. GEICO rates are reasonable. I enjoy their magazine and tips and take advantage of discounts available through GEICO.

I was involved in an accident on 5/30. It has taken them 5 months to process the claim then they lied and said they would pay the medical bills directly to the chiropractor and never did. Instead they paid me for the inconvenience and my time out of work and told the doctor their costs was to come out of that. Now I have these medical bills that I wasn't expecting to have to pay!

The insurance company we were with before raised our rates even though we have no accidents or claims on either of our cars. We switched to Geico because it was a little cheaper. We have pretty good coverage and like saving money. I look for an insurance company that rewards good drivers.

I am happy with my auto insurance. Of course I would be much happier if it was less money. But I checked with a lot of different auto companies and this was cheaper than the rest. I do all my business online, paying every 6 months and getting my bill online.

I have had good luck with Geico over the years. When I have needed them they have been there. Their towing service has been great. Paying is easy and done automatically as a bank deduction monthly.

I have never had to file a claim, but their rates are very good and you can sign up and pay your bill online. This insurance is much cheaper than my previous company for the same amount of coverage.

Very helpful when I moved to another state. Great customer service. Helped me to transfer all my information to NY - current state. Helped me to pick the proper insurance plan for my needs.

Reliable and great customer service. They are open 24/7 and are always responsive and warm. Their rates maybe a wee bit higher, but well worth it in the long run. They have many claim centers and they handle your claim immediately. They have a fantastic website, and it is easy to navigate. They are honest and truthful one hundred per cent of the time.

Whenever I get a flat tire, they have very quick response times and are very pleasant to deal with. The monthly premiums are very affordable for such quality customer service that I would always recommend this company to anyone looking for car insurance.

They have always been cheap to keep and easy to update policy. I have had GEICO for eight years and have had to make 2 claims. Both times the process went very smoothly. I would recommend GEICO to anyone who asks for the best auto insurance provider.

I've been with them for 10 years. My policy is automatically renewable and the cheapest every time I shop and I shop two or three times a year. They are available 24 hours a day. I would recommend them to anyone who wants to save serious amount of money.

My wife was involved in an accident where she was rear-ended by another when she tried to merge to left on a two lane road as the right lane was coned ahead for construction work at 10-15mph. Another car on the left lane rear-ended her car when she almost merged and the driver said after the incident that he did not see the lane merge warning and was not expecting her to merge.

I love Geico and would not switch with anyone else. They have been great to me all these years and are a very flexible and reasonable company. I would recommend them to any of my family members or friends.

GEICO has good premiums and offers meaningful discounts. I rarely have claims but when I have had claims, I found their service to be quick and good, and my premiums did not rise with my first claim.

Very satisfied. They are always very helpful any time I have ever needed anything. When doing a price comparison they have always been the best price and best options for the needs I'm looking for. I'll go back when I purchase my next vehicle.

What I expected from an insurance company. Nothing special but no complaints either. That's just how I feel. I don't have a lot to say about it. It's just the way it is.

Really nice representatives. They speak clearly so that I can understand what they are explaining to me. Great service and short hold time waiting for someone to speak to. I have used Geico for many years and they proudly thank their service members. I recommend them to all new drivers. Their rates are very good as well. I like that I can access everything from my policy to my ID cards online.

Always helpful, affordable, easy to reach. The mobile app is wonderful. However I just wish that more than one person could be logged into the app at a time. I can call with random questions, change my policy, get quotes for upping my insurance whatever with helpful customer service representatives who actually speak English.

Bought homeowner's insurance from Traveler's through Geico, and paid the premium immediately. After a visit by a home inspector, Geico decided that I needed to pay a greater premium, which I paid immediately. Several months later, I receive a threat of cancellation notice in the mail, saying that I had an overdue balance on my policy. I had never received any notice regarding this issue previously. I was eventually told by a Geico customer representative after being on hold and transferred to many other individuals, that the overdue balance was due to need for proof of an home alarm system certificate. I provided that via email on the day of our conversation. Now, over a month later this last Monday, I receive a cancellation notice for my homeowner's policy, saying that I did not pay my outstanding balance.

GEICO offers low cost plans to help save you money and keep it in your budget. I've only done online transactions with them so I'm not sure how good their actual customer service is or claims department as I have never had to file a claim with them. But based on what I do know I would recommend them to others.

I first began using this as a young driver when my father was in the military and GEICO was only available to military personnel, their families and government employees. Later, I switched but came back to GEICO when it was made available to the general public. I have tried AARP (The Hartford) as well, but have returned to GEICO yet again and am very glad I did. They really do have great coverage for very fair rates, are great to deal with, always were, and I highly recommend them, no matter what state you live in. They stand behind their product!

I am really happy I have great coverage - affordable rates. I have been with the company over seven years and I have yet to have any bad flaws with the company. My entire family has the same auto insurance.

Geico has always been helpful and timely. I have never been in an accident that was my fault, but they have always helped with my questions. They are affordable, friendly, and always available. I have recommended geico to many of my friends who have always complained that their insurance providers don't listen to them, are impossible to reach, and are way too expensive.

Good customer service. Affordable. It's not super cheap that it would make you doubt they would pay when need it, but it's affordable. It's well known and besides that I don't have much experience to tell about. It's a safety net and hopefully I will never need to use it.

I think it is an ok auto insurance company. I have had them for about 5 years and they did raise my premium once without an accident so that is why I checked 2 star ratings only.

This insurance really cares about its customers. I have had to speak to a representative a few times and I have always come away from the conversation feeling much better than when I initially called. They really knows all the ins and outs of insurance no matter what state you live in.

Geico has been a good company to be a part of. I have been a member for years with no issues at all. My monthly payments were low and they notified me of reductions for safe driving. I have had no problems with payment and use the convenient ebill which emails me monthly before withdrawing. When I filed my claim last year they worked with me. They were fast and efficient.

It is expensive but reliable. I have used Geico for several years and have had a mostly pleasant experience. Geico provides discounts that I can take advantage of to suit my budget.

Geico is a great auto insurance! Great rates, customer service, website. I would highly recommend Geico to anyone. They make me feel like I'm not just a #. Over time I call customer service they are professional and helpful.

Great insurance company! Great customer service! Always on the ball and quick to handle and resolve complaints. Never had an any issues with them. The billing is always correct. Couldn't ask for better customer service.

We have had this Geico insurance for few years now and they have taken care of every problem we had. It has been a pleasure to do business with them and has saved us a lot of money. I would highly recommend them .

I chose Geico to bundle my car and renters. The process was easy and simple. I have not had to submit an accident claim so I cannot speak to that process however I was disappointed when my wife's car was hit by another vehicle and she needed to go to physical therapy. Geico was now pleasant at certain points in the process and made us feel as though it was our fault she got injured.

Easy to insure my vehicle. They gave me a great rate on my vehicle, and the folks were great to deal with on my insurance. Geico rates were fantastic, I don't think any company in the industry.

Geico is always quick with any claims. I was in a car accident and they worked with the other driver's insurance to get my rental car and make sure I had everything I needed. I called to get new insurance cards and the representative found me a discount and was able to lower my rate. I would recommend Geico to anyone.

They were able to provide me with better coverage at more than $600 savings over my previous insurance company. They were polite, patient and helpful while processing my application over the phone and handled the cancellation of my previous policy.

Never had a problem, always had great service. Love the mobile app. Very prompt when handling questions and reporting claims. The price is great and affordable. Fast at getting the papers and forms back to me.

Been with for years. I still price around and no other company comes close. Very convenient to purchase and maintain great rates and discounts. Their website is terrific and easy to use. If you call great customer service. Easy to do business with.

Warning! Geico scams its customers and here is my story. I called in March to ask about my coverage and one of my questions was if I have insurance for a cracked windshield after being transferred three times. I was told yes but since it was $250 deductible no coverage anyway... which makes sense. NOW seven months later, I find out that they created a claim without telling me. And as a result, my premiums are up and I can't even get a decent premium from another insurance because of this fake claim.

Overall, I have not had any issues with GEICO, but the cost of our auto insurance is outrageous. I also had issues with linking my homeowners insurance with them. I found it to be ridiculous. My grandparents were with GEICO for 10+ years and recently switched to another company because of the extremely high cost. Overall, I am happy with the service. The cost is just a little hard to swallow at times.

Always very responsive. Quick to help and send roadside. Those who answer the phone for claims are generally very helpful and knowledgeable. I feel the prices can increase and become expensive. You have to show that you did your research and know the competitor's rates to get a good one with them. But if you do, they usually will drop below the competitor to keep your business.

Someone ran a red light and their car tipped off causing wood fall out and damage our car. GEICO said it wasn't their responsibility but would help any way they could. We really didn't need their help, but I felt assured they meant it.

Geico has great customer service and is always easily reachable. I was able to switch over to them in a matter of minutes and saved $50 a month compared to my old insurance company. Geico keeps in regular correspondence throughout the month and handles my policy completely paperless through email. Their website is easy to navigate and they sent out paper insurance cards within 3 days. Even though we have only had this policy a short time, we are highly satisfied. Our old policy kept raising the price, but Geico shows me what my exact payment will be for the next 12 months.

It is affordable and a trusted company. The insurance company that I will definitely can recommend to anybody and will not let me down. Fits of what we been looking for as insurance company. Very trusted and easy to do business with...

I have a good experience with them. They are very helpful and have great customer service. I have had no problems with them. If you need help with something they are very good with getting you the help you need. Their insurance is cheaper than others.

I have been with GEICO for many years, they are the best for me. Their ability to problem solve on the phone is very valuable as well as their app, very handy to have. I am also a loyal AAA card holder and would highly suggest them as well.

GEICO has consistently had the lowest rate available for me over the last 15 years. The ease of claims makes it even more appealing to stay with them. Any time I have called customer service, they have served me efficiently and I love the military friendly company that allows us to change my husband's status to deployed when he is gone resulting in a temporary lower rate.

They are good and not expensive and they cover all of the car insurance. I think they provide great service. Auto insurance is good and they provide me with the service I need. Their payments are reasonable and they provide the service I need.

On 10 9 I was in a car accident. A bike ran out in front of me caused me to hit a pole - totaled my car. I had full coverage in my car but when I turned it in I get nothing. They didn't even pay off my car. I thought full coverage was just that. They never explained any different.

They are great, been with geico for 10 years along with my husband. They helped pay for the one single accident we have had and covered the cost of a rental car which was a big help for us financially. They are easy to deal with and have not had any problems with customer service.

I was hit by a Geico customer on 10/3. She admitted fault and we exchanged info. Apparently the practices at Geico are to record you and ask you a series of questions that will incriminate you and have what's deemed shared negligence. I was not at fault and they (Lyndon and Emily) bullied me into accepting 50% of the estimate instead of the 100% I was due. Those two individuals out of Macon Georgia have no business in the insurance industry. They are horrible phone bullies. They refused to help me get a phone number for their client while I was nothing but forthcoming with them from the start.

Their price has always been competitive with other companies. I had actually left them to go to a strictly online insurance company as I could save $2. Then I bought a car with a rebuilt title, and the online only insurance company declined to cover the car because it was a rebuilt title. So I checked different affordable companies, and GEICO had actually become more affordable so I went back to them. A month into the coverage, they did want me to take the car to their local agency so they could physically see the car and verify the car and VIN actually existed and matched. I find that very acceptable.

Good policy but too expensive. Perfect driving record and am still getting charge at a high cost. Wish they would not charge so high. Know several others who are dealing with the same thing. Currently looking for something that is a better cost effective policy when my 6 months is up.

Great and very helpful, it's a very effective and good service which is very cheap and reliable. Its service is efficient, good, fun, funny, and more good.

GEICO is a pretty good value. I have not really had to use the insurance policy for anything more than a chipped windshield. I do feel like I might be overpaying at 675 every six months.

It's a good insurance company . I really enjoy the customer service when calling with any problems. I also love how they take monthly payments right out of your checking account. I wish it has a better discount plan. I feel like I pay a lot of car insurance .

My experience with Geico Insurance is a very good one. I remember when my 1986 Toyota was stolen from my residence. Geico stepped up and allowed me to rent a vehicle for 30 days. On the 29th day my car was found. Geico had my car repaired with original parts.

They have great customer service and roadside assistance. Very quick responses. Prices are decent. Their recommended repair shops are fantastic and work quick and in great locations. I would recommend to everyone.

This is a great company. I have had a problem in the past. I hit a deer with my truck and they were easy and convenient to deal with. I would like to tell all the people that I know to get insurance with Geico.

I have had a great experience with Geico! Although I never had any accidents, they keep in constant contact to make sure my family is well taken care of! I also get cards in the mail for the holidays and birthdays. That shows that they really care about our business.

Always very helpful, never had any problems with them. Very good company to work with. I would recommend them to anyone. Looking forward to working with them for a long time. I like them very much.

Because I have bad credit I am charged a higher insurance rate. I have no tickets or accidents. I am a good risk with bad credit. I am not happy with this practice. How many other are like me? And the insurance company makes more $$ off of me.

I love the discounts and the easy to use app. No more worrying about providing proof of insurance when I can pull it up on my phone. Easy to use website and online payments or sign ups. Very helpful when switching vehicles as well.

I've been loyal customer of Geico for the last 3 years and I'm extremely happy with Geico. Their policy is great and price is very reasonable. They provide free road service and I've used road service from Geico before and they helped me lot quicker. They never increase our rate and always send our policy renewal on time. Since I'm very good driver I never had any problem with Geico. I recommend Geico to all my friends and family as I truly believe their rate is very reasonable and Geico really do try to help their customer in their needs.

Great company. Easy to do business with. Really like them. We have found that their online website is very easy to navigate and online bill pay is really nice to have as well. The quote process didn't take very long either.

I never really used the insurance for nothing because I'm a such good driver. But from what people told me they are pretty straight and do everything following the law. One of my friends reported an incident though. When she tried to use the insurance because she crashed her car into the sidewalk, they gave her a pretty hard time. She had to go through a lot of bureaucracy in order to get the insurance to pay for the fixing of her car, which I think it's insane, because the amount of money we pay to have this insurance is tremendous and the least we expect is for any issues to be resolved immediately, without any complications.

Geico insurance is simple and one thing I never have to worry about. I have had Geico for many years and never had an issue. They always are helpful when I call or email. I even have renters insurance through one of their companies

I love it and it is affordable. Also, they don't charge me for fees. In the Bronx it is affordable. If there were to be an accident, Geico would cover the charges for the victim. I'm very happy and impressed by their customer service as well. They are very helpful and like to assist for more help.

I called in on a Saturday afternoon to refer my client to switch over to GEICO because his current insurance company is always closed on weekends which made it extremely inconvenient for him. Worst experience I've ever had with this company and I'm in the process of pulling my family's own insurance policy and switching. The insurance broker asked for his name, address, date of birth and social security number, then she told me to hang up having her own assumption that he's not a good enough long term customer without any explanation. She kept insisting that we hang up and would not provide a quote. I asked to speak to her supervisor and he kept insisting that it was a miscommunication and she made a wrong assumption. Worst customer service I've ever experienced and I'm pulling my family's auto policy with this company. No more future referrals.

Never gave me a problem. Good service, nice representative. Made me feel like a true friend with their company. Love the experienced workers there. Honestly I have nothing bad to say about this company.

Hello my name Tomy and my insurance company is GEICO. I am satisfied with your services. In one occasion I had an accident, was not serious and they responded quickly. I recommend this company. When I went to the office I was treated very well by the lady who checked me. Easy payments agreed for me. I am happy with the current insurance for my car.

They have very competitive rates and were the best value when we compared insurance companies. My husband had been involved in a minor traffic accident and our rates went up. When we shopped around, Geico was the best value for our needs. Also, we had bought an older model truck which was deemed uninsurable by other companies.

I called to get a 5 day extension on my payment seeing as I just dropped my whole check on my car payments. Anyways, I was told not to worry because if I didn't have the money in the account it'd take at least 4 days before it checked the account again. It took it out the day AFTER it was supposed to be due and made me go under -$158... Thankfully I'm responsible and was able to cover it. I just don't like my account messed with and when a rep tells you something is going to go one way and it goes another? Nah, I'm gonna go with AAA or someone else. Geico is AWFUL.

Personally, I do not pay for my own auto insurance so I don't not know enough to rate it well. However, as far as I know there haven't been any problems using this company. Eventually, once I have my OWN insurance I would most likely probably have to go with using USAA. I use USAA for my banking needs and have never had a single issue ever come up with them. Hopefully, their auto insurance will be just as good as their banking services.

Great company! Love the customer service they provide to their clients! They take care of issues quickly and fully. I never worry about my auto policy because of how well they've treated me and any issue I may ever have including auto collisions, being stranded, simple questions, etc.

GEICO has been outstanding in its efficient, courteous customer service. They have thorough, prompt, helpful, concerned people ready to help. Each and every time we have had questions on a policy, claim, etc., it is handled the first time. You get friendly, non-judgmental agents who are knowledgeable. I highly recommend GEICO.

I've been with Geico for the last 3 years. I haven't had any issues as far as my rates skyrocketing. Their website is easy to navigate. I like that they give me a view of my payments for the six months and I always get a renewal notice early. I can also print my insurance cards or have them on my cell phone.

It has great options and the service is great. The roadside assistance is really helpful when I once forgot the keys in the car accidentally. The service is really great but one flaw is that it charges more compared to other auto companies. Like I sometimes hear that my friends are paying less amount compared to me. Except for that I recommend Geico.

I've been a GEICO customer for about 3 years. Their website is very helpful, full of details, examples, and explanations. Their customer service is pleasant to work with on the phone - the representatives give you their full attention, answer all your questions thoroughly, and make the process of updating/renewal of your policy easy and quick. Their billing is always accurate. So far, I am satisfied with my GEICO insurance and I would recommend it to my friends.

It is a serious, pleasant company where I have a good price and excellent treatment, make me feel valuable. It is a company where to assure a precious good for me and my family and I recommend this company that cares about my well-being.

Well they were quite helpful when I was a young driver by helping me through the process on my own, but as I became older they continuously made it more difficult to get my insurance renewed.