GEICO Reviews

Received a letter for examination under oath but they scheduled it same day as my court date. So I had left several different voicemails that was never returned. Also I wrote an email that was on the letter to leave paper trail behind. Woke up this morning. I decided give them a call again. Finally someone picks up and transfers me to Ellen. She is rude and not helpful at all. Talks over you, tries to make it seem like you are in the wrong when they have not returned any of my calls or email then wanted to argue with me stating she sent out the letter so she knows what's on it & I was supposed to write a letter to reschedule my appointment but clearly on the letter I received in black and white stated if I need to reschedule to contact office.

I've used this company for many years. I've had several occurrences in which I needed to speak with an actual person and this company has always been very prompt with responses. I've had payment problems and they have helped me with billing and coverage issues. GEICO is my go to company for car insurance. Me and my fiance have and always will use them for auto insurance. I love their prices and their mobile app is very useful. Having electronic proof of insurance is very handy. I have never had a bad experience with them and so, I will always use them and recommend them to anyone.

I have never reported any claim so I only have talked to anyone when I first started their Insurance. I have other times by email. They email me when bill is due as a reminder. Anytime I need to get in touch with Geico I go online. I have been happy with any time I needed to find out anything or update my insurance.

This is great insurance company. I have been customer over 10 years. In that time they have always been there to answer any concerns or questions I might have. Their rates are good and I feel secure having them.

Their "insurance agents" seem to be girls in their 20s with little experience of any type, let alone in auto insurance. The company is cheap but screws up every time I deal with them, including incorrectly reporting I had made a claim when I actually had not, and not bothering to call me at a crucial time but instead sending an email which I never saw. After years with them they have screwed up this much without my ever having made a claim.

Easily obtained and provided a cheap rate. I obtained my quote online and then spoke with a nice gentleman over the phone to confirm my order. Very nice and quick response. Easy to work with. Nice and helpful with my questions whenever I actually had them.

This company is a good insurance company to have if you need insurance at a very good price but won't use it often because you're an good driver. I'm not sure how this company will cover you if you were ever to get in an accident. But they have 24/7 roadside assistance which comes in very handy.

GEICO has great service. I have been using them for years. I have a car wreck in March. My agent called me and got my car fixed fast. I also have they roadside service. I had a flat and they came and fixed it quick.

I switched to GEICO almost a year ago because of their lower rates. I have two drivers and two vehicles on my policy. I recently purchased a third vehicle and added it to my policy. However, minutes after I added the vehicle to the policy, my fiance was driving it and the throttle stuck, which ended up causing an accident within a mile of our home. The accident occurred due to a mechanical defect and the driver was one of the insured drivers on my policy.

A reliable, trustworthy, innovative and uptrend. Best customer service and approachable company. Friendly, easy settlement of claim. Best coverage, customer oriented, professional engaged that provide solution.

I have never had an issue with my insurance. I have never had a reason to contact customer service as I have never had any auto issues. GEICO always sends me my update insurance cards on time and their website is user friendly for a technology illiterate person like myself. I think the monthly rate per month is a little high for full coverage however I have never shopped around for a different rate because they have never given me a reason to leave. I would LOVE if the company would implement an incentive program for good drivers and/or customers who make consistent on time payments like myself!!

They have very good customer service and stand by what they mean. They also helpful when filing a claim. I also like that the company have low fees and have a low monthly policy. One of the things I like with GEICO is that they always keep their word and are not trying to persuade you into things that you do not want to purchase. They are a trustworthy company and you can always count on them to get the job done. They are always there when you need them and have honest people who seems to take care of you whenever you run into a problem.

My husband and I have been with GEICO for around 5 years and we have never had a problem with them. They have competitive prices and they are very easy to work with. They have great payment options and offer a good variety of insurance coverages.

When I moved to a new state 8 years ago, I could not bring my auto insurance with me. I did exhausting research on the internet and made contact with numerous agents by telephone as well as email. Having limited income, I was looking for a good, reliable company that the best rates for me, and the insurance I felt I needed and could afford. GEICO immediately gave me the best rates. I have looked into changing insurance companies periodically but after checking with a number of companies, GEICO remains the winner in my book. I have not had an accident, so I cannot relate to you their service should that occur.

I have been a customer of Geico for 6 years. I've never made a claim with them but I like the company. It was easy to sign up with Geico online. They give you different options to pay your bill.

It's nice experience to use Geico. I'm extremely happy with it. They give some good discount to use and 15 minutes can really save you 15 percent. I will recommend everyone to use it.

While Geico has obnoxious TV commercials, their rates are by far the best. I have never made a claim with them, so I don't know what that experience would be like. The claims process is the major criteria to judge an insurance company by. I don't know how fast they pay claims. But if you are looking for the best rates, I would strongly recommend Geico. Most of the time I deal with them on the internet but I have called their call center and got good service and didn't have to wait a long time on hold.

I love GEICO. I have been with them 13 years strong! They are very easy to get in touch with and customer service is easily reached and used. I have had any issues and sometimes they let me make late payments with no charge. I would definitely recommend them to others.

Great rates for the plan. Easy to get quote and apply for auto insurance online. Never had to file a claim before, so cannot rate on the claims process. But so far I'm satisfied with the rate that I get.

Have never used except to pay bill. Easy to renew. Easy to review documents. They have an 800 number available twenty-four hours a day. Website is good and simple.

With fair rates and affordable price for coverage, GEICO auto has been one few companies that have satisfied me and my auto insurance needs. With paperless billing, fast response claims and friendly customer service who was there all the way with me. I've had no issues with them. When my car broke down and needed a part, GEICO was there for me and quickly replace the needed part.

Easy to get but not low enough cost. The cost has not come down. Been with them for 4 years and still going up not down. No tickets or accidents. Would like to keep them. Do not like to jump around. Do not drive much. Car is 4 years old only - 22000 miles on it.

They have always been helpful when I call. They also send emails to let you know what is going on. When I got hit by a truck they explain everything to me in detail and even asked how I was. Someone came to look at my car very quickly and followed up even quicker so I could have my car back.

They are very friendly and always there if I have any questions. They are reasonably priced on all your insurance needs and have locations located near me so I can visit their office if need be. They care for their customers and are a trusted name. I can only speak positive about their company because they have always been there for me when I need to talk to them about something I do not understand. I have been with this company for three years and they have treated me with respect and friendly every time I see them. They have never raised their rates on me but have been steady with the rates which is very important when you put your trust in a company like I have them.

The company was easy to work with and answered any questions I had. The price was right. I never had to file a claim but feel confident it would be handled properly if I did. The company also was very helpful when I was starting a new policy and removing vehicles from my policy. They never gave me a hard time and gave me money back when I moved and sold my car and were easy to get insurance on a newer car I bought once I moved.

The best reputation, the best service, the best quality, reliability and cheap prices on all types of services. Quickly make their services. Recommended that all your family, friends, acquaintances.

I've only had GEICO for 1 1/2 years & so far I am very satisfied with them. I have not had to file a claim, but I'm sure if I did they would take care of me. The cost of this insurance was less than any of the other companies that I had checked online. It seems that they know how to take care of their customers.

They are a very reliable company. Whenever I have a problem it is easy to get it answered by customer service. They always send me messages to let me know when something is going change. I think this company is strongly on its way up in the community.

GEICO is very good insurance. I'm very satisfied with GEICO insurance. I have recommended GEICO insurance to most of the friends. Service is excellent, customer service is also good. My experience with GEICO is very good.

Customer service for GEICO has been great. Associates always seem friendly and knowledgeable about their available policies. When it comes to saving money they will often recommend or encourage online courses to take when one has had a good driving record over a certain amount of time. These little things are what set insurance companies apart. Would definitely recommend them to family and friends!

We have been with Geico for over seventeen years. Customer service can make or break a company. Geico must know this because we ALWAYS receive top notch excellent interactions with the staff at Geico. My family is very conscientious about how spend our money. Geico has offered the best rates with the best coverage that meets our needs.

Geico has been an excellent insurance provider for me. I think they're one of the best insurance. They are good for the value. Could be expensive for others. They are unique and reliable and honest. Only Geico offered a fair rate. GEICO's website gives full details, explanations and examples of what everything means. They have good customer service.

I moved to another state and my original insurance didn't provide coverage in my current location. I called GEICO and got a quote which wasn't the cheapest, but it was OK. I told them I wanted it and put money on the policy. I also told them my daughter got a ticket a couple weeks ago. Two days later I get an email from GEICO Underwriter's requesting a call. I called them and they tell me that my policy was going up a little; to the tune of $70 per month. I told them the first guy knew everything and quoted me the lower price. I asked why and they just said the policy had to get approved through underwriting first. I expressed my displeasure and I was told they would have to take it to a supervisor and would get back to me in two days.

I've had a great experience with GEICO thought the years. The price is reasonable and they have come through and gone above and beyond when I've needed them. I've been involved in a few accidents and having them for an insurance company made things go more smoothly. My deductible is decent and they were very easy to get in touch with and accommodating. I live in an area with deer frequently running out in front of cars and since I have had that happen to me, I now know that if it does again, I will have the best experience I can through GEICO insurance.

Good service until I got into my first fender bender. In the beginning, my main representative was always helpful and thorough in giving me the details of my insurance prices. I was satisfied with the amount I had to pay. After the accident, my yearly prices were hiked up drastically. My representative would give me the run around when it came to my bills. I would be told it would be one set price, which I would pay promptly. I would then receive another bill later claiming I had not paid the full amount. I called up representatives and would be told conflicting information each time. I have not changed my insurance but I plan to quit soon.

Always available when I need them. Seem to be handling a recent claim efficiently. Were very soothing when I was on the phone reporting the accident and also when they called for my statement. Auto draft for payments works well. Monthly premium has decreased each 6 months since I changed from Farmers Insurance. Their roadside assistance is also very efficient.

I liked the ease of use. Changing payment dates and adding or removing services was easily done on their website. I never had to file a claim so I cannot comment on that portion of their service.

I am a very happy customer for 4 years. My insurance company provides all information I needed in time. They cover within short period of time. So I am happily moving with my car.

Geico has competitive rates. Haven't had to make a claim thus far thankfully. So in the future if I have to, I hope they are as good and efficient as my old carrier State Farm of which I was covered for 15+ years, never a problem with them.

I have been with my insurance company for a few years. They provide great coverage for reasonable prices especially since I'm still lying on my car and have full coverage. If we have had questions we are provided with good solid answers in a timely and professional manner. They cover more states than other insurance companies do. So if you have to move as I have you most likely keep your policy and just change your address. I am very happy with our service and would recommend them to anyone.

Their prices are awesome, but their Customer Service is garbage. Unfortunately, their Customer Service is very bad and disrespectful to their customers. Also, they think they can sneak extra charges and you call them out and won't admit anything.

They have kept my rates lower than most other insurance companies. They have been relatively easy to work with. They provide the necessary coverage I need, are a respectable company, and I like their commercials!

GEICO helped me get what my car was worth when another driver hit me head on. They even explained to me what I would be going through with the other insurance company. An agent came out and spoke to me directly about my experience of the accident. And they had my car towed home and went after the other insurance themselves. They even came out and took pictures of where my car was hit and took pictures while the other car was on top of my hood.

I had no problems with GEICO, they were easy to deal with, although when my car was totaled it took a while for the claim to come through (but I think that's the case with all insurance companies).

My experience has been fine. I have not had a need to use my insurance at all. I really haven't dealt with my insurance in along time.

I have been happy with GEICO. I have not filed a claim or had any contact with them. I pay my premiums and hope for the best if I ever need to use it. They send me an electronic bill each month and I go to the website and pay it.

I would definitely refer my friends and family to Geico! The insurance carrier are very affordable and they are very friendly and have excellent customer service support! I can always get a hold of them anytime I call.

We switched to GEICO about a year ago. It was more affordable and we've been happy with our coverage ever since. Since we haven't had any accidents or tickets our insurance coverage gets less expensive.

This company is completely non-responsive. I have gotten in touch with them (since the day of accident) every week/two weeks to resolve this claim. It was a 3 car crash (I was at 0 fault) and it just so happens that the car that hit me was a Geico policy holder as well. They have kicked me around to different associates and auto adjusters and no one has had a resolve for me. I have left several messages over the past few months with the correct auto adjuster, Kim **, she never got back to me. Every time I called and spoke to an associate (or someone on the team) they acted like it was the first time I had ever spoke with them. They would say they were writing down notes and next time I called I would have to rehash all the details every time I called.

Very good company to deal with and I never had any issues with them whatsoever. They have always been there for me with any questions or issues that I might have had. The monthly premiums are very affordable and never raise too much either.

I like the ability to use the website easily. I do not like that my rate has gone up tremendously without being told why. Not enough communication. I feel as if they quote you a low price to get you to join then raise it every chance they have.

Geico ran me through the wringer driving all over town trying to get my car fixed per their conditions after one of their clients crashed into me. A month later now my car is still not fixed. I don't understand why this website has so many good Geico ratings while other sites are full of experiences similar to mine.

Good customer service. Quality service and good value for money. Easy to use website and easy navigation website. Trustworthy and never disappoint, dedicated with their service and easily fill claim if any.

Geico has been nothing but helpful. I recommend to everyone. Geico is a third of the cost of my previous insurance and I wish I switched over sooner. I am very happy with Geico.

My insurance company is the Greatest and I will recommend it to anyone. Geico Insurance. Let's hear again, Geico Insurance is the Greatest in all of Florida, Georgia, Alabama. In fact in the World.

I think Geico offers me services that contour to my needs. An extremely low monthly rate and a good policy for my car. It seems that when I compared them to the other carriers Geico really won on all choices. I've been with them for over 2 years now and haven't had an accident or a single ticket, so my rates went down right away. I will stay with them if everything stays the way it has been over the past 2 years for a good while. I compare rates frequently and can't find another insurer that is in the same ballpark as Geico. Hopefully Geico will have these rates for a long time in the future and I don't have to worry about switching auto insurers. Thanks for the opportunity to speak about this topic. It was a pleasure and I would take surveys like this in the future.

We have not had any issues with GEICO. Every time we have problems with our car GEICO has quickly provided us with a rental. Because of our insurance if I ever lock my keys in my car they pay for someone to come out to rescue me. Also tows and windshield fixes are covered.

I was recommended by a family member. I'm happy because is a very good service and good price too. I'm a satisfied client, I have nothing to complain about. I would like to continue many more years with Geico.

They always been there to do the job right, have no problems with them. Whenever I had to make a claim they did their job effective and correct in the least amount of time. I'm thankful to have the company for my insurance needs.

GEICO had the best rates and their customer service was very easy to deal with by phone. They were responsive and solved my insurance need problems as well as they could have. I would recommend them to anyone looking for quality car insurance at a fair rate.

Brandon ** adjust with Seattle Automotive $3168 with aftermarket parts in a 4 months old Prius 2015 with 2000 miles. The only guarantee that he knows for the aftermarket rear tail light is a "lifetime guarantee from the manufacturer" (is this a joke?). I take estimates for $2750 and $2900 by myself. I feel that those adjusters are dealing in behalf of "Seattle Automotive" instead of me, because they are generous with the body shop at the same time that are saving $100 in aftermarket parts to my cost. Craig **, Kyle ** also "supervisors" are more of the same, always telling "That's the policy..." but nothing clear about official GEICO guarantee, or a quality of the aftermarket parts.

Excellent. It has fantastic service and good coverage and has good price, different coverage, good and nice. It is the better auto insurance company in New York. I had this company for long time.

They have me at a good policy and claim just in case I get into an accident. They are helpful and cheap to have, my monthly payments are low and I feel secure with them. If I get into an accident, I'm fully covered. I would suggest GEICO as a place to go for insurance.

Great rates. Very responsive when I was in an accident. My car was repaired in good time. I was emailed pics of the repair as it was being done. Repair was excellent and I was given a great rental during the repair. GEICO rates are reasonable. I enjoy their magazine and tips and take advantage of discounts available through GEICO.

I was involved in an accident on 5/30. It has taken them 5 months to process the claim then they lied and said they would pay the medical bills directly to the chiropractor and never did. Instead they paid me for the inconvenience and my time out of work and told the doctor their costs was to come out of that. Now I have these medical bills that I wasn't expecting to have to pay!

The insurance company we were with before raised our rates even though we have no accidents or claims on either of our cars. We switched to Geico because it was a little cheaper. We have pretty good coverage and like saving money. I look for an insurance company that rewards good drivers.

I am happy with my auto insurance. Of course I would be much happier if it was less money. But I checked with a lot of different auto companies and this was cheaper than the rest. I do all my business online, paying every 6 months and getting my bill online.

I have had good luck with Geico over the years. When I have needed them they have been there. Their towing service has been great. Paying is easy and done automatically as a bank deduction monthly.

I have never had to file a claim, but their rates are very good and you can sign up and pay your bill online. This insurance is much cheaper than my previous company for the same amount of coverage.

Very helpful when I moved to another state. Great customer service. Helped me to transfer all my information to NY - current state. Helped me to pick the proper insurance plan for my needs.

Reliable and great customer service. They are open 24/7 and are always responsive and warm. Their rates maybe a wee bit higher, but well worth it in the long run. They have many claim centers and they handle your claim immediately. They have a fantastic website, and it is easy to navigate. They are honest and truthful one hundred per cent of the time.

Whenever I get a flat tire, they have very quick response times and are very pleasant to deal with. The monthly premiums are very affordable for such quality customer service that I would always recommend this company to anyone looking for car insurance.

They have always been cheap to keep and easy to update policy. I have had GEICO for eight years and have had to make 2 claims. Both times the process went very smoothly. I would recommend GEICO to anyone who asks for the best auto insurance provider.

I've been with them for 10 years. My policy is automatically renewable and the cheapest every time I shop and I shop two or three times a year. They are available 24 hours a day. I would recommend them to anyone who wants to save serious amount of money.

My wife was involved in an accident where she was rear-ended by another when she tried to merge to left on a two lane road as the right lane was coned ahead for construction work at 10-15mph. Another car on the left lane rear-ended her car when she almost merged and the driver said after the incident that he did not see the lane merge warning and was not expecting her to merge.

I love Geico and would not switch with anyone else. They have been great to me all these years and are a very flexible and reasonable company. I would recommend them to any of my family members or friends.

GEICO has good premiums and offers meaningful discounts. I rarely have claims but when I have had claims, I found their service to be quick and good, and my premiums did not rise with my first claim.

Very satisfied. They are always very helpful any time I have ever needed anything. When doing a price comparison they have always been the best price and best options for the needs I'm looking for. I'll go back when I purchase my next vehicle.

What I expected from an insurance company. Nothing special but no complaints either. That's just how I feel. I don't have a lot to say about it. It's just the way it is.

Really nice representatives. They speak clearly so that I can understand what they are explaining to me. Great service and short hold time waiting for someone to speak to. I have used Geico for many years and they proudly thank their service members. I recommend them to all new drivers. Their rates are very good as well. I like that I can access everything from my policy to my ID cards online.

Always helpful, affordable, easy to reach. The mobile app is wonderful. However I just wish that more than one person could be logged into the app at a time. I can call with random questions, change my policy, get quotes for upping my insurance whatever with helpful customer service representatives who actually speak English.

Bought homeowner's insurance from Traveler's through Geico, and paid the premium immediately. After a visit by a home inspector, Geico decided that I needed to pay a greater premium, which I paid immediately. Several months later, I receive a threat of cancellation notice in the mail, saying that I had an overdue balance on my policy. I had never received any notice regarding this issue previously. I was eventually told by a Geico customer representative after being on hold and transferred to many other individuals, that the overdue balance was due to need for proof of an home alarm system certificate. I provided that via email on the day of our conversation. Now, over a month later this last Monday, I receive a cancellation notice for my homeowner's policy, saying that I did not pay my outstanding balance.

GEICO offers low cost plans to help save you money and keep it in your budget. I've only done online transactions with them so I'm not sure how good their actual customer service is or claims department as I have never had to file a claim with them. But based on what I do know I would recommend them to others.

I first began using this as a young driver when my father was in the military and GEICO was only available to military personnel, their families and government employees. Later, I switched but came back to GEICO when it was made available to the general public. I have tried AARP (The Hartford) as well, but have returned to GEICO yet again and am very glad I did. They really do have great coverage for very fair rates, are great to deal with, always were, and I highly recommend them, no matter what state you live in. They stand behind their product!

I am really happy I have great coverage - affordable rates. I have been with the company over seven years and I have yet to have any bad flaws with the company. My entire family has the same auto insurance.

Geico has always been helpful and timely. I have never been in an accident that was my fault, but they have always helped with my questions. They are affordable, friendly, and always available. I have recommended geico to many of my friends who have always complained that their insurance providers don't listen to them, are impossible to reach, and are way too expensive.

Good customer service. Affordable. It's not super cheap that it would make you doubt they would pay when need it, but it's affordable. It's well known and besides that I don't have much experience to tell about. It's a safety net and hopefully I will never need to use it.

I think it is an ok auto insurance company. I have had them for about 5 years and they did raise my premium once without an accident so that is why I checked 2 star ratings only.

This insurance really cares about its customers. I have had to speak to a representative a few times and I have always come away from the conversation feeling much better than when I initially called. They really knows all the ins and outs of insurance no matter what state you live in.

Geico has been a good company to be a part of. I have been a member for years with no issues at all. My monthly payments were low and they notified me of reductions for safe driving. I have had no problems with payment and use the convenient ebill which emails me monthly before withdrawing. When I filed my claim last year they worked with me. They were fast and efficient.

It is expensive but reliable. I have used Geico for several years and have had a mostly pleasant experience. Geico provides discounts that I can take advantage of to suit my budget.

Geico is a great auto insurance! Great rates, customer service, website. I would highly recommend Geico to anyone. They make me feel like I'm not just a #. Over time I call customer service they are professional and helpful.

Great insurance company! Great customer service! Always on the ball and quick to handle and resolve complaints. Never had an any issues with them. The billing is always correct. Couldn't ask for better customer service.

We have had this Geico insurance for few years now and they have taken care of every problem we had. It has been a pleasure to do business with them and has saved us a lot of money. I would highly recommend them .

I chose Geico to bundle my car and renters. The process was easy and simple. I have not had to submit an accident claim so I cannot speak to that process however I was disappointed when my wife's car was hit by another vehicle and she needed to go to physical therapy. Geico was now pleasant at certain points in the process and made us feel as though it was our fault she got injured.

Easy to insure my vehicle. They gave me a great rate on my vehicle, and the folks were great to deal with on my insurance. Geico rates were fantastic, I don't think any company in the industry.

Geico is always quick with any claims. I was in a car accident and they worked with the other driver's insurance to get my rental car and make sure I had everything I needed. I called to get new insurance cards and the representative found me a discount and was able to lower my rate. I would recommend Geico to anyone.

They were able to provide me with better coverage at more than $600 savings over my previous insurance company. They were polite, patient and helpful while processing my application over the phone and handled the cancellation of my previous policy.

Never had a problem, always had great service. Love the mobile app. Very prompt when handling questions and reporting claims. The price is great and affordable. Fast at getting the papers and forms back to me.

Been with for years. I still price around and no other company comes close. Very convenient to purchase and maintain great rates and discounts. Their website is terrific and easy to use. If you call great customer service. Easy to do business with.

Warning! Geico scams its customers and here is my story. I called in March to ask about my coverage and one of my questions was if I have insurance for a cracked windshield after being transferred three times. I was told yes but since it was $250 deductible no coverage anyway... which makes sense. NOW seven months later, I find out that they created a claim without telling me. And as a result, my premiums are up and I can't even get a decent premium from another insurance because of this fake claim.

Overall, I have not had any issues with GEICO, but the cost of our auto insurance is outrageous. I also had issues with linking my homeowners insurance with them. I found it to be ridiculous. My grandparents were with GEICO for 10+ years and recently switched to another company because of the extremely high cost. Overall, I am happy with the service. The cost is just a little hard to swallow at times.

Always very responsive. Quick to help and send roadside. Those who answer the phone for claims are generally very helpful and knowledgeable. I feel the prices can increase and become expensive. You have to show that you did your research and know the competitor's rates to get a good one with them. But if you do, they usually will drop below the competitor to keep your business.

Someone ran a red light and their car tipped off causing wood fall out and damage our car. GEICO said it wasn't their responsibility but would help any way they could. We really didn't need their help, but I felt assured they meant it.

Geico has great customer service and is always easily reachable. I was able to switch over to them in a matter of minutes and saved $50 a month compared to my old insurance company. Geico keeps in regular correspondence throughout the month and handles my policy completely paperless through email. Their website is easy to navigate and they sent out paper insurance cards within 3 days. Even though we have only had this policy a short time, we are highly satisfied. Our old policy kept raising the price, but Geico shows me what my exact payment will be for the next 12 months.

It is affordable and a trusted company. The insurance company that I will definitely can recommend to anybody and will not let me down. Fits of what we been looking for as insurance company. Very trusted and easy to do business with...

I have a good experience with them. They are very helpful and have great customer service. I have had no problems with them. If you need help with something they are very good with getting you the help you need. Their insurance is cheaper than others.

I have been with GEICO for many years, they are the best for me. Their ability to problem solve on the phone is very valuable as well as their app, very handy to have. I am also a loyal AAA card holder and would highly suggest them as well.

GEICO has consistently had the lowest rate available for me over the last 15 years. The ease of claims makes it even more appealing to stay with them. Any time I have called customer service, they have served me efficiently and I love the military friendly company that allows us to change my husband's status to deployed when he is gone resulting in a temporary lower rate.

They are good and not expensive and they cover all of the car insurance. I think they provide great service. Auto insurance is good and they provide me with the service I need. Their payments are reasonable and they provide the service I need.

On 10 9 I was in a car accident. A bike ran out in front of me caused me to hit a pole - totaled my car. I had full coverage in my car but when I turned it in I get nothing. They didn't even pay off my car. I thought full coverage was just that. They never explained any different.

They are great, been with geico for 10 years along with my husband. They helped pay for the one single accident we have had and covered the cost of a rental car which was a big help for us financially. They are easy to deal with and have not had any problems with customer service.

I was hit by a Geico customer on 10/3. She admitted fault and we exchanged info. Apparently the practices at Geico are to record you and ask you a series of questions that will incriminate you and have what's deemed shared negligence. I was not at fault and they (Lyndon and Emily) bullied me into accepting 50% of the estimate instead of the 100% I was due. Those two individuals out of Macon Georgia have no business in the insurance industry. They are horrible phone bullies. They refused to help me get a phone number for their client while I was nothing but forthcoming with them from the start.

Their price has always been competitive with other companies. I had actually left them to go to a strictly online insurance company as I could save $2. Then I bought a car with a rebuilt title, and the online only insurance company declined to cover the car because it was a rebuilt title. So I checked different affordable companies, and GEICO had actually become more affordable so I went back to them. A month into the coverage, they did want me to take the car to their local agency so they could physically see the car and verify the car and VIN actually existed and matched. I find that very acceptable.

Good policy but too expensive. Perfect driving record and am still getting charge at a high cost. Wish they would not charge so high. Know several others who are dealing with the same thing. Currently looking for something that is a better cost effective policy when my 6 months is up.

Great and very helpful, it's a very effective and good service which is very cheap and reliable. Its service is efficient, good, fun, funny, and more good.

GEICO is a pretty good value. I have not really had to use the insurance policy for anything more than a chipped windshield. I do feel like I might be overpaying at 675 every six months.

It's a good insurance company . I really enjoy the customer service when calling with any problems. I also love how they take monthly payments right out of your checking account. I wish it has a better discount plan. I feel like I pay a lot of car insurance .

My experience with Geico Insurance is a very good one. I remember when my 1986 Toyota was stolen from my residence. Geico stepped up and allowed me to rent a vehicle for 30 days. On the 29th day my car was found. Geico had my car repaired with original parts.

They have great customer service and roadside assistance. Very quick responses. Prices are decent. Their recommended repair shops are fantastic and work quick and in great locations. I would recommend to everyone.

This is a great company. I have had a problem in the past. I hit a deer with my truck and they were easy and convenient to deal with. I would like to tell all the people that I know to get insurance with Geico.

I have had a great experience with Geico! Although I never had any accidents, they keep in constant contact to make sure my family is well taken care of! I also get cards in the mail for the holidays and birthdays. That shows that they really care about our business.

Always very helpful, never had any problems with them. Very good company to work with. I would recommend them to anyone. Looking forward to working with them for a long time. I like them very much.

Because I have bad credit I am charged a higher insurance rate. I have no tickets or accidents. I am a good risk with bad credit. I am not happy with this practice. How many other are like me? And the insurance company makes more $$ off of me.

I love the discounts and the easy to use app. No more worrying about providing proof of insurance when I can pull it up on my phone. Easy to use website and online payments or sign ups. Very helpful when switching vehicles as well.

I've been loyal customer of Geico for the last 3 years and I'm extremely happy with Geico. Their policy is great and price is very reasonable. They provide free road service and I've used road service from Geico before and they helped me lot quicker. They never increase our rate and always send our policy renewal on time. Since I'm very good driver I never had any problem with Geico. I recommend Geico to all my friends and family as I truly believe their rate is very reasonable and Geico really do try to help their customer in their needs.

Great company. Easy to do business with. Really like them. We have found that their online website is very easy to navigate and online bill pay is really nice to have as well. The quote process didn't take very long either.

I never really used the insurance for nothing because I'm a such good driver. But from what people told me they are pretty straight and do everything following the law. One of my friends reported an incident though. When she tried to use the insurance because she crashed her car into the sidewalk, they gave her a pretty hard time. She had to go through a lot of bureaucracy in order to get the insurance to pay for the fixing of her car, which I think it's insane, because the amount of money we pay to have this insurance is tremendous and the least we expect is for any issues to be resolved immediately, without any complications.

Geico insurance is simple and one thing I never have to worry about. I have had Geico for many years and never had an issue. They always are helpful when I call or email. I even have renters insurance through one of their companies

I love it and it is affordable. Also, they don't charge me for fees. In the Bronx it is affordable. If there were to be an accident, Geico would cover the charges for the victim. I'm very happy and impressed by their customer service as well. They are very helpful and like to assist for more help.

I called in on a Saturday afternoon to refer my client to switch over to GEICO because his current insurance company is always closed on weekends which made it extremely inconvenient for him. Worst experience I've ever had with this company and I'm in the process of pulling my family's own insurance policy and switching. The insurance broker asked for his name, address, date of birth and social security number, then she told me to hang up having her own assumption that he's not a good enough long term customer without any explanation. She kept insisting that we hang up and would not provide a quote. I asked to speak to her supervisor and he kept insisting that it was a miscommunication and she made a wrong assumption. Worst customer service I've ever experienced and I'm pulling my family's auto policy with this company. No more future referrals.

Never gave me a problem. Good service, nice representative. Made me feel like a true friend with their company. Love the experienced workers there. Honestly I have nothing bad to say about this company.

Hello my name Tomy and my insurance company is GEICO. I am satisfied with your services. In one occasion I had an accident, was not serious and they responded quickly. I recommend this company. When I went to the office I was treated very well by the lady who checked me. Easy payments agreed for me. I am happy with the current insurance for my car.

They have very competitive rates and were the best value when we compared insurance companies. My husband had been involved in a minor traffic accident and our rates went up. When we shopped around, Geico was the best value for our needs. Also, we had bought an older model truck which was deemed uninsurable by other companies.

I called to get a 5 day extension on my payment seeing as I just dropped my whole check on my car payments. Anyways, I was told not to worry because if I didn't have the money in the account it'd take at least 4 days before it checked the account again. It took it out the day AFTER it was supposed to be due and made me go under -$158... Thankfully I'm responsible and was able to cover it. I just don't like my account messed with and when a rep tells you something is going to go one way and it goes another? Nah, I'm gonna go with AAA or someone else. Geico is AWFUL.

Personally, I do not pay for my own auto insurance so I don't not know enough to rate it well. However, as far as I know there haven't been any problems using this company. Eventually, once I have my OWN insurance I would most likely probably have to go with using USAA. I use USAA for my banking needs and have never had a single issue ever come up with them. Hopefully, their auto insurance will be just as good as their banking services.

Great company! Love the customer service they provide to their clients! They take care of issues quickly and fully. I never worry about my auto policy because of how well they've treated me and any issue I may ever have including auto collisions, being stranded, simple questions, etc.

GEICO has been outstanding in its efficient, courteous customer service. They have thorough, prompt, helpful, concerned people ready to help. Each and every time we have had questions on a policy, claim, etc., it is handled the first time. You get friendly, non-judgmental agents who are knowledgeable. I highly recommend GEICO.

I've been with Geico for the last 3 years. I haven't had any issues as far as my rates skyrocketing. Their website is easy to navigate. I like that they give me a view of my payments for the six months and I always get a renewal notice early. I can also print my insurance cards or have them on my cell phone.

It has great options and the service is great. The roadside assistance is really helpful when I once forgot the keys in the car accidentally. The service is really great but one flaw is that it charges more compared to other auto companies. Like I sometimes hear that my friends are paying less amount compared to me. Except for that I recommend Geico.

I've been a GEICO customer for about 3 years. Their website is very helpful, full of details, examples, and explanations. Their customer service is pleasant to work with on the phone - the representatives give you their full attention, answer all your questions thoroughly, and make the process of updating/renewal of your policy easy and quick. Their billing is always accurate. So far, I am satisfied with my GEICO insurance and I would recommend it to my friends.

It is a serious, pleasant company where I have a good price and excellent treatment, make me feel valuable. It is a company where to assure a precious good for me and my family and I recommend this company that cares about my well-being.

Well they were quite helpful when I was a young driver by helping me through the process on my own, but as I became older they continuously made it more difficult to get my insurance renewed.

I found this to be cheapest and after being with them for a year my insurance quote decreased a lot so it's even more affordable. The only disappointment is their lack of double checking what they are entering into the computer system. Somehow my VIN was entered in wrong leaving Secretary of State to assume I did not have auto insurance so I had to go in and show proof when I needed new tabs which caused another issue and I had to make my trip longer as I needed to get on the phone to have it corrected.

GEICO has yet to disappoint when filing a claim. Most recent incident was a cracked windshield on the family van. Sent an auditor to assess the damages and had the windshield replaced the next day.

We just became Geico customers last week. Their prices were the best, and so far their customer service has been satisfactory. We were able to get the same coverage we had through Traveler's for about $50 less per month.

Great communication and fast response. They always inform me with updates and latest prices. Also they are always available. Very cheap quaternary and good deductibles. A lot of agents every location.

It just works great. Is very easy to use, and pay and file a claim. No hassles. No headaches. Very low cost, convenient and easy both. Not much more to tell. Agents are helpful.

Cheap/affordable but good customer service. My old auto insurance rates went up for no reason other than I moved. I shopped around for rates. I found Geico was the cheapest around but also had the most comparable plan to what I already had. My boyfriend has also been shopping around as his rates went up as well and he found the same info, that Geico is the cheapest!

The customer service is very helpful. You can talk to a human. You can call 24 hours a day to report a claim. You can pay auto insurance online or phone. The rates are great, it's a local company. You can review once a year.

They say they are military friendly but they are not. They gave me a first quote at reasonable price but second time they skyrocketed my premium with all condition being same. I called them, talked to different individual but they didn't change their mind. Be aware from them. USAA is military friendly not GEICO.

The rates are very competitive. They are very when you contact them, be for new coverage or for an accident. They recommend ways you can obtain discounts. I am very happy with the service I receive from them over the phone. Their website is user friendly and I am fully paperless with them.

I only had one glass class but they paid it promptly and gave me no problems. A great company to use. Their mobile app is very easy to install and input a claim. You answer just a few questions and they alert you whether your claim is being processed and an agent contacts you. The work was completed within a few days. Very good job Geico.

I have been with GEICO for the past twelve years. My spouse and I have had our rates lowered significantly since our child moved out and got his own GEICO auto insurance. We have had no accidents since we retained GEICO for our auto insurance. We are satisfied with our deductible which reflects our safe driving record. GEICO has the best customer service. Their representatives are always happy to help us with any questions or concerns we may have. If you are a safe driver and have a good driving record, GEICO is the auto insurance company I would recommend time and time again.

They've always been very polite on the phone. They check back on their customers, which I greatly appreciate. Their app is very functional. Their commercials are funny. They're reasonably priced.

This insurance company is the best. They take care of their customers very well. They may be a little expensive, but on the other hand they are available to public 24 hrs for all your needs. The associates are courteous and respectful. They know their field inside and out.

Helpful in the past when I've had problems and an accident where my car was rear-ended by someone. They supported me when I had to go after the other driver's insurance and got me a good repair of my car.

Has an open clear state of the price and insurance type without hidden extra charges of any kind. Customer service are great, patient, courteous and knowledgeable in their expertise. Overall it's a recommendation.

Geico has been so helpful and the best deal on the market for our family. They were able to get us discounts for my young teenage drivers. Also able to change payment date as needed. They auto draft my account so the bill is always paid on time.

My son's father had my vehicle as his was down heading to our son's basketball game. Ended up in an accident which was caused by a signal light that was out for the traffic going straight but the light for turning light was working. Residents of the area said many accidents had occurred at this intersection due to the light not being fixed for some time now. Geico failed to investigate the light, ignored the police report that also mentions the light w/ multiple accidents and placed blame on my driver when the city should have been responsible for the repairs and damages. Not only this - the adjuster comes to the house to submit a estimate for the vehicle. Recommends one particular shop for repairs and the 3 locations they have due to the fact my vehicle is a Mercedes Benz. The shop can't get me in for 2 weeks so I set up the appt. With them. Get the car towed to them a day ahead.

The Geico app is very user-friendly. You can view coverage, make payments, and use roadside assistance through the app. They provide fast support including roadside assistance. They are reasonably priced and have wonderful good driver discounts.

I think that they don't have enough coverage for the amount you have to pay. And why is it that they say Michigan has the highest rates? What's so different here from other states. Ask that question and see if you get a real response.

Did not receive my Declaration and ID cards last month (pay premium every 6 mo). Called Geico on Oct 14 for ID & Declaration. Asked me "Why do you need it?", "US Government (state) requires I have proof of insurance.", "Do you drive over 12000 mi. Per year?", "No." After long battle about upping my premium from 10,000 mi. Yr (we are retired) to 12,0000, she didn't ask me if I drive over 10,000 per yr! But asked if I drive over 12,000! My answer several times was no. Then I asked for a supervisor (and she was probably standing in front of his desk with hands on her hips to intimidate him to side with her lies). Supervisor would not listen, would not put insurance back like it was AND said he was emailing my ID and Declaration at that time. Never received. I still do not have the documentation!!!

GEICO insurance has alway been expedient in processing my claims. Their communication during claims is top-notch. Turnaround time for the completion of the claim has been exemplary. I would recommend them to anyone.

I receive a call from Brittany ** yesterday and she is mind. I have a car accident on October 13 and when I tell her I have a Lawyer she no want to talking with me and hung my call and she no want to tell me nothing about my car or about my rental car.

Good company with excellent rates for good standing drivers. They offer options and different kinds of insurance so I may add homeowners and home security insurance with them to bundle and save even more.

I have just recently got this insurance but they worked with me and my husband on making smaller payments throughout the month since we don't make much money and live paycheck to paycheck. Plus they also gave us the lowest rate out of all the other insurance companies.

Rewarding experience with the insurance company. They are doing a good job although I have not had much experience with the customer service department, claims department, just the underwriting department of the automobile insurance policy program.

They were very fast in processing my claim when I had an auto accident. They paid the claim to the body shop and I only had to pay my deductible. I had a number of questions and when I called the insurance company they walked me through the whole process as I have not been in an accident in a very long time.

I have had GEICO auto insurance for 6 years, and I am now in my first claim with them and it is horrible. It is worse than being in the accident, which was not my fault. Of the 4 people I have had to be in communication with, only 1 was worth talking to and that was Colby **. Due to the plethora of sloppy claims agents, I have moved on to another auto insurance company. They are cheap for a reason, because they handle they claims cheap and slow. It is like going to Walmart to process your auto insurance claim. They are that insufficient in their quality of service.

We have had GEICO insurance for twenty years and I had an accident where my truck jackknifed in my driveway. They charged me two deductibles and then boosted my auto insurance over 1100 dollars per year. Why do we get penalized for ACCIDENTS? First accident I can remember and in my own driveway no other vehicle involved and then 1000 deductible and my insurance goes up 1100 a year for three years. That is RIDICULOUS.

GEICO has been very helpful with me in the past. They are truly one of the best auto insurance companies to be a part of. They treat you like family and help you whenever you are in need.

I have not had a problem with Geico. They are available on-line and also have a physical store nearby. I feel confident that if I needed them, they would be there for me. But I have yet had a problem where I needed their support. Thankfully.

I am happy with my insurance right now - less hassle and affordable. Geico is easy to apply. Works on our budget. Always forgive us when we behind on payments. When we move we can easily transfer our coverage to our area. We been gone to many insurance company but this one works for us. As of now we don't have any problems.

Martekki ** at GEICO has made it the worst experience ever for me. My car was totaled, my sister was terribly injured, and the attitude Martekki gave me on the phone was completely uncalled for. She does not deserve to represent GEICO. I used to make 15k a year as well as a customer service rep years ago when I was 19. So I understand her frustration, I feel terribly sorry for anybody who has to speak with her about an issue. She laughed and made sarcastic remarks about my car being totaled and my sister being injured. I've been thinking about it for a couple days and had to write this review. Martekki ** thanks for the bad experience.

My husband and I found that Geico was the cheapest for us with two vehicles, as our old insurance that we had for 11 yrs was getting very expensive. Geico's website is easy to use. We found that customer service was good too.

Geico has always had great customer service every time I call them. I rarely wait on the phone and when I get someone on the phone. They are always knowledgeable and quick to help. I also like that with Geico I can see the details of my plan online and edit what kind of coverage I want. I also pay my bill automatically and have very affordable coverage.

Had to file a claim and they were very helpful! Signed up online and was a great experience. Always professional, but not sure if it is the cheapest option. They do randomly increase payment with random charges, but still less expensive than my last insurance for what you get.

I enjoy the useful benefits that receive from Geico. I've had near-constant issues with Geico's billing over the past two years. I often have issues with my payments going through, even though I receive confirmation. In many of those cases I've been told that there was no record of any such transactions in their system. Aside from that, my monthly rate tends to randomly increase every few months by small, but noticeable amounts. Every time I contact Geico about these rate increases, I am told that "tickets and accidents over the past few years are just now starting to effect my account." No representative has been able to cite exactly what tickets or accidents are causing the increase in rate. Overall, quick and friendly customer service, but terrible business practices on the part of the company.

Geico is one of the cheapest brands. I have been in two accidents that were not my fault and had no problems getting my insurance claims filed. I don't have experience, however, with dealing with this company when the accident is my fault.

I have Geico Car Insurance. I love that they are easy to use. I have only made one claim with them - a glass claim. I did everything online - made the claim online, set up the appointment to fix my windshield online and then rated the experience afterward. As a busy person who hates the phone and loves technology, GEICO gets me. I also pay my bill with a recurring auto pay each month, which I love because it is easy. I have not had a difficult or negative experience with GEICO and would recommend it to other young people.

We have been with Geico over twenty years and have four cars insured with them. However, I called to get an extension on our policy from the 1 to 21 just one time. We have always paid automatically from check. Since I recently lost my husband and had to move I just needed some grace for one payment! Geico refused the extension and cancelled our policy! Never use these guys. I found another top rated company and so much cheaper.

I have been very pleased with our service from Geico for auto insurance. Not only have they offered the best rate for us, but it is easy to update our coverage as needed on their website. On the rare occasions when we have needed to speak with someone their customer service department was helpful and professional.

I was with this company for over 5 years. I had a deer hit my vehicle. They acted fast and was helpful with getting a rental. They paid for what was worth the damage too. Only reason I switched was husband is a trucker and they didn't have discount for that, Allstate does.

I love Geico. They care about their customers, it's very affordable and one of the best companies out there. I have recommended them to a lot of my friends and family. I have never had a single problem with them. I don't plan on switch one bit.

Got a hit and run on my car. Went to Geico to report it. Found out I had Limited Collision and they will not cover any cost to fix it. You see Limited Collision has some fine print. If you do not know who hit your car, you are screwed. Not good while your car is new and you still owe $34,000 and pay $700 per month for it. There are no agents that talk with you when you are buying a policy. Get an agent, get some professional help, and them money you think you are savings with Geico is nothing. I hope other avoid selecting the Limited Collision feature, and just go Collision. The Geico people were not interested in any negotiation to help. So now we pulled all our cars and house away from Geico and moved to another Insurance Agency.

I switched to Geico from American Family. I live in a densely populated metropolitan area and their rates are the best I've seen. Their website makes getting ID cards and managing my policy fast, easy, and convenient. Very happy with the switch.

I have never really needed to use my insurance because I luckily have not been in an altercation with my vehicle, however they have a really good rate to insure the vehicles that are on the policy. The best part was the discounts that were offered. I was able to get discounts for being a good student and for being a good driver. This really helped the overall cost to insure.

I have been with GEICO insurance for a few years now and have never had a bad experience with them. They have good rates and offer paperless billing which is eco-friendly. They have a local office nearby. I have accessed their website several times and it was easy to navigate.

I started by joining my friends account. The customer service is really good because everything was settled by the phone. The agent is really friendly and very efficient. I have claimed a case before, and they settled it very quickly. The payment is really easy because we can access it online or we can pay it by phone and they usually will send us an email for recurring payments.

I bought auto insurance from GEICO because they had the best prices. I compared them to competitors and they were quite a bit lower. The sign-up process was easy and the customer service rep. I dealt with was very friendly, warm, and helpful. She wasn't pushy nor did she try to sell me something I didn't want. Since I've had their insurance (over 2 years), I haven't had any problems. My oldest son has chosen a policy from them also and he is well-pleased. I can't think of anything bad to say about them. They are excellent in every way.

I have had various and different experiences. Sometimes it can just depend on the rep answering on that particular day and sometimes other factors. Overall I have recently had decent dealing at least with this most recent company.

Geico is supposed to be this great insurance company? Right. My daughter added another car to their insurance policy a few weeks ago. They should have had a Mazda 3 and 6 on their insurance policy. The insurance agent replaced the car, instead of adding a car, on the policy. Maybe the 6 and 3 confused them, who knows?

Never had any problems with them, never have filed a claim. They have always answered all my questions nicely and professionally. They have been great.

Good service and quick handling of claims. Wiling to negotiate settlement after accident. Rates were reasonable when I was the only person covered but became unreasonably high when I added my teenage daughter.

GEICO has always had great customer service. I have never had any price changes. They always keep me informed and I trust them completely. I have never experienced any problems with GEICO and I would never change insurance companies.

Geico and their employees are GREAT! Anytime I'm late or a little short on a payment I can extend my auto pay by a week so I can get it paid. If I need to add or remove a vehicle it is so simple either online or by phone! I love 'em!

GEICO has been my auto insurer for over two years. They have been consistently helpful in resolving issues on their end while providing me with great rates and the satisfaction that I have insurance through a quality company. I could not be happier with them!

Friendly, Courteous employees available 24 hours a day 365 days a year, and always resolve my problems and never complains when I add or switch insurance over to other vehicles. My husband is always trading and buying different vehicles. 100% satisfied.

They are great and help with everything. I have never had a problem with them. Would recommend them to everyone. No one is better than them. They are the best and have great prices. They will work on any issues you have and you actually talk to a live person.