GEICO

A Geico insured ran his car through our fence. We submitted pictures and the invoice from the fence repair company. Geico took 5 months to pay claim but not before they reduced the amount to ‘reflect depreciation’ in the fence. I told them the repair cost had nothing to do with the age of the fence (which is only a few years old anyway). They were take it or leave it in their attitude - just an excuse for them to underpay the claim.

Apparently, Geico believes that raising rates every single 6 month policy term is good business. I've had it. My one claim in recent YEARS was for lock out assistance while camping, 9pm with no one for miles. The agent was shockingly insensitive, telling me to have a good evening after informing me I needed to find my own tow company. I was also informed that since Geico failed to assist me, and I carried roadside assistance, I would be reimbursed for paying out of pocket. The ENTIRE fee - I asked very specifically. This was not correct. I do NOT recommend Geico for auto insurance. Rate hikes with no warning, failure to provide services paid for, and misleading information provided.

They raised my insurance rates over 60%. I've been with Geico 24 years. No claims or accidents. Perfect driving record. They just decided to raise everybody rates. Very bad customer service treating a 24-year-long customer with no respect and no courtesy 60%.

Never had 1 ticket or accident. Got almost a 50% hike in my PLPD. Never filed 1 claim. Their excuse was a reminder that gas prices and automobile prices are high. My car is paid off!!!!! What a disgusting way to treat loyal and safe drivers.

My husband and I experienced a flat tire on a major highway near Atlanta. We pulled onto the side shoulder and called Geico for help. We were told someone would be there in 45 min. Three hours later, still no help. A driver passing by stopped and changed the tire. Geico could not get one tire changed in 3 hours in the middle of the city! We are now looking for another company so that we feel safe when driving!

I have Geico auto insurance for my Range Rover. I hit a deer and damaged my bumper, and radiator, Geico told me I was fully covered, and only had to pay my $500.00. I received a call from the body shop saying Geico would not pay their labor rate, nor pay for new parts. Geico will pay for used parts to be put on a Range Rover??!! I owe the $500.00 deductible, plus $1100.00 for the repair. Geico told me I would be fully covered up until the pick up date for my vehicle, then the adjuster denied the $1100.00 charge from the repair shop for using new parts. I do not suggest insuring expensive cars through Geico because they will not pay the cost of the new parts.

Honestly, I accept some of blame for what I discovered today. I retired in Jan 2022 and was fortunate enough to have enough in savings to pay off our home mortgage among other debt. I really didn't pay much attention to what I was paying in homeowners insurance because it was all rolled into our monthly mortgage payment and my wife manages our family finances. However, once our home was paid off I saw the insurance bill for $4,896.00 per year.

I used GEICO insurance company for several years, I got into a car accident when another driver (who is also insured by Geico) ran a red light and T boned me, there was police present and it was construction zone, to make the long story short, Geico contacted me on Aug 18 2021 over 2 months later and said they will pay for my car and rental car as well, I rented a car from a small company, they denied paying for it, and said Enterprise give them a deal on rental, I asked them, "Why you didn't do that from day one," they said nothing.

We have insurance with Geico for auto, house and umbrella for several years. Fount out that our renewal auto insurance premium for 6 month of coverage will go up by 60% due to inflation. Started to shop for insurance with other companies.

Geico's insurance agents are basically taught to toe the line of fraudulence to save the company money. I was stopped at a stop sign, and a car driving past either decided or remembered to turn last minute, cut it way too sharp and fast and hit me. I was literally at a stop, the other driver was clearly at fault. The police report said they were, I got the name and number of a witness and (very rough) footage from their door cam. Then the sketchy Geico agent says that police reports are "subjective" and not taken into consideration, they couldn't get ahold of the witness (even though I did anytime I tried even from a different number), and that there were three people in the other car saying I was at fault and only my word against theirs. They ruled that I was 100% at fault. Total bull crap. Thank goodness my insurance is now fighting them in court, but I am just astounded that they even attempted to pull that kind of crap.