GEICO

Rashawnda was absolutely the best. She was so patient with me as I was her and she explained everything so well to my understanding. She was able to give me answers to exactly what I needed, very helpful.

Spoke to three different agents and although my call went to the wrong person still found it a great experience to talk to the wrong agent. Very attentive, no whole time and all of them were extremely nice. I never write reviews but I had to do one for them today. Thank you so much.

They are definitely a good Inc. car insurance to have. I really enjoy having them and the price that I get is amazing. I would recommend them to anyone. Their claims process is the easiest that I have ever going through. You definitely get your money's worth.

Very affordable auto insurance. Geico handled my auto claim quickly when my car was a total loss. Geico adjusters called first thing on Monday morning and by Thursday, I received a payment, that was deposited into my account. Didn't have to do anything else, amazing! I have had great customer service in every area with GEICO.

My experience with them has been nothing but amazing from the inception until where we are today. Superb customer service interactions. Very professional and always listen to attention for details. Very caring persona amongst them.

I have purchased GEICO insurance on 02/26/2022 - 08/26/2022 for 6 months $1,692.13. I found out that my Front windshield (OEM) cracked by itself. I filed a claim for it online using Geico Mobile App on my phone. When I arrived there at the Safelite, Desk the installer told me that Geico might not cover for OEM. I asked Why? I have 100 deductibility comprehensive. I found out that SAFELITE makes HONDA aftermarket and they promoting their business. They are the ones that does Geico billing (approve or disapprove claims based on Geico customer agent on phone told me. If there is aftermarket available we are going use that because it's cheaper. OEM will cost you difference and I need to pay from my pocket and including 100 dollars deductibility. I'm very angry about this because what's of the point of being covered by the insurance if at the end of being difficult situation end up not being covered.

I was satisfied with GEICO insurance in Texas, however since moving to Nevada the customer service is non-existent. I bought my car from a dealer for the guarantees and full inspection reports to ensure everything was in working condition. The claims adjuster, Joshua ** refused to return claims calls and gave me the run around for months! He said he did not believe my car aircon was working before the accident. He is very unprofessional and rude! I offered to show the full inspection report when I bought the car, he chose instead to avoid all my calls! A Geico customer SLAMMED into my car and crushed the back of my car and knocked out the air conditioning simultaneously. I reported these damages and took photos and immediately uploaded into Geico's system. I was told the repair shop would follow up with Joshua ** to report all the damages.

I have had auto insurance with Geico for over 7 years. Each year my car gets older and so do I. I have no tickets, citations, or accidents. I have two cars on my policy. My first car is in storage 360 days of the year and comes out only to be serviced. My second car is a 2008 Toyota Prius (paid in full) Without any cause or reason, Geico just increased my policy by $60+ dollars. When I called Geico, I was put on hold for a supervisor, who reached out to underwriting because he could not give me a valid reason. The supervisor came back to the line and apologized but unfortunately all he could offer me was to try to upsell me a homeowners policy.

GEICO report's roadside assistance calls as insurance claims to LexisNexis that will show up on your CLUE report for the next seven years and will raise your premiums. I used the service once for a flat tire and I am now being penalized for the next seven years because my car jack was broken. I couldn't find a statement anywhere in my policy let alone the description for the roadside assistance service when you opt to add it to your insurance. This should be BOLDLY stated so everyone is well aware that using roadside assistance even one time can and will adversely affect the price of your insurance for at least the next 7 years! So consumer BEWARE!!!

Was a member for years then I tried another for a couple months. I switched back and asked for my old policy. They said yes and I paid 6 months in advance. I told them I still didn't want uninsured motorist and they agreed. Nothing more was said that I needed to do. Month later I get a bill for 61 dollars for uninsured motorist. I called and they said I had to sign something saying I didn't want it or else they would charge me. At this point I'm mad and thinking, "How can they get away with this?" This is fraud and against the law.