GEICO Reviews

16+yrs with Geico, no accidents, premiums go up 10-20%/yr. Finally had my first claim with them (Nov 2023 deer strike, not-at-fault). My 2022 Nissan Leaf was bought for $32k last year, now Geico offering <50% of it's value after only 1yr, in this car market. They offer you less, hoping you'll agree, and if you fight hard enough they may throw a few $ your way but they know they have the advantage. It's a no-lose game for them and you're just a #. Unfortunate. Work with a local company instead who may care more or at least will be a better value. Do better Geico. Warren Buffett is still awesome though!

Rating: 1/5. As a policyholder with Geico I am utterly disappointed and appalled by the recent conduct of the company. Without my knowledge or consent, geico added another driver to my policy and unilaterally changed the policy premium, all under the guise of a so-called "system-generated risk and probability." This egregious behavior is a clear violation of trust and demonstrates a blatant disregard for ethical business practices.

I have been a Customer for 2 years, GEICO commits fraud by deceptively removing Collision and Comprehensive coverage to their Customers without telling them. They took $300 dollars from me for a Toyota Camry but after 14 days they removed my Collision coverage and DID NOT TELL me. I got into a car accident and now they refuse to cover the accident. The car is total. I'm stuck with $26,000 totaled car and car note. The insurance agent never told me about sending photos after I pay for full coverage. Absolutely demonic.

I have had car insurance with Geico for 10 years. I ended my policy yesterday, they took out double the amount for the Premium. When I called, it takes forever to get anyone on the phone. I called and had my check them stop one check and the other I will get refunded. Don't ever go on auto-pay, they feel they can do whatever they want. They said a mistake. Will never ever use them again.

I've been a long time GEICO customer for over 30 yrs! I've never had to use them for any accidents I've caused as I have been very lucky not to cause any. I finally needed them recently and when the Claims process is completed, I will be dropping them for their competitor. For example, I give them info they request, then they call and email me for the next few days after that requesting me to repeat the same information "their system" doesn't show. It's more than aggravating, it's unprofessional incompetence! The reason it's upsetting is because it's happened 5 times for various things EVEN after they have the info, they either lose it or simply are NOT the company they used to be.

Been with GEICO for over 15 years.. I bought a new truck with full coverage. I was quoted the wrong price. I looked at other competitors and saved over $500. When I spoke to an agent I felt like they didn't care or wanted any retention. I was just another customer who left.

This is the worst insurance company ever. We were hit by someone else and the person who hit us insurance company is not cooperating, so we called Geico after 2 months of trying to call the other insurance company to get our vehicle fixed and geico wants to charge us for our rental and $1,000 to get our truck out. I pay them over $800 a month and am about to add another vehicle which means I will be paying more and everyone knows they will go after the other party's insurance and want us to pay $1500 for something we didn't do. I will never recommend this company and go find a company that has good customer service and respects their customers.

We started with Geico in April 2022 after we did an online quote. They continuously increased our premium even though we had no accidents, tickets or anything. A year and a half later they have almost tripled our original quote. Geico has no integrity when it comes to transparency. They will take your discounts away without warning. When you call for reimbursement because they didn’t communicate something regarding your policy - they do not budge. Loyalty doesn’t mean anything to them. Last of all, some of their customer service reps are smug and disrespectful. The man we spoke with was so patronizing we switched insurance carriers immediately following our conversation.

They are the best at NOT providing full enclosure which makes this the worst auto Insurance company you can get. Plus, bad customer service. I thought the medical world was bad, Geico has them beat. They had priced my policy without uninsured motorist. This is how the price was comparable to others. This is on me since I didn't look closely at the declaration. I learned my lesson. Anytime you renew look at each detail. I decided to switch the way I paid. I spent 30 mins to assure I fully understood the ramifications by paying monthly and how much each payment would be. I paid the 1st and last month. It was laid out exactly how much I would pay each month with a $5.00 service included for each month. This I understood. I decided to switch to another company 33 days later.

POLICY #**. I am livid. I will be writing a letter to the corp office … I have been a Geico customer for many years and have paid out more than $10K + on my Auto Insurance. I Katina ** am the Policyholder and my credentials were used to establish insurance on my vehicles. Now when I really need my Insurance company by my side, I'm getting the run around from a simple mix-up. Montoya ** (my daughter) is a rider on my policy. She drives 2015 Dodge Charger, I drove a 2021 Dodge Chargery up until 11/6/23. (claim in progress). I have had several vehicles over the life of my policy… and I have Full Coverage on both vehicles and my 6-month premium exceeds $2,200 (because of the area I reside)