GEICO

I was in collision on January 2019 which was not my fault. I could not on my own make opposite party insurance pay for damage to my car. Geico promised to pay for all car repair per my insurance policy and file claim for the cost from opposite party. It took a while and I got disheartened thinking Geico is not going to help so I went with other car insurance. But even I was not with Geico any longer, they got refund from opposite party and refunded my portion. I feel like to go back to Geico as they stood for me long after I left. They also have super customer care service who have knowledge and compassion. One of the best insurance company in USA. I highly recommend them.

My wife and I have used GEICO for a few years and honestly the best insurance is insurance that you don't have to use. Unfortunately we have had to use Geico more in the last couple of years that we've used in 30 years prior. We have NEVER had any issues, My latest wasn't necessarily an accident but an Auto issue. The dealer claimed that several insurance companies handle these claims and some (like State Farm) either do not or they are so hard to work with that they aren't worth it. Geico was nothing but curious, polite, and helpful. They did exactly what they said they would do on time and all was good. I may be cancelled by Geico because of my latest mishap, (I hope not), but they have been great.

I have been with Geico for 3 years and have never had any issues. I have never had long wait times and their monthly cost as well as coverage seems pretty good. I have 2 vehicles, both with a $250 deductible and pay $110 a month. They do have small monthly payment increases every 6 months, but once you hit year 3, they give you a discount on your monthly cost which is nice. They always have gotten back to me timely on all claims and contacted the bank where I had my load to send a check when my vehicle was totaled. They don't provide renter's insurance, but will set you up with Liberty Mutual in which both of your policies can be managed with a Geico representative for great convenience.

GEICO insured me when no one else would seeing I was a service member returning from overseas assignments. That was 25+ years ago. Over the years, GEICO has been responsive to my needs and has provided excellent personalized service. Once I had hail damage to my vehicle. The next day, GEICO had an insurance adjuster come to assess the damage. He came to my work parking lot to make it easier for me! I received the check for the damage quickly. My rates are very competitive and I might go so far as to say unbeatable. I occasionally get quotes from other insurers and they can’t beat the cost of my coverage with GEICO. My children have also spun off of my policy into their own GEICO policies. They have received comprehensive policies at excellent prices too.

I'm so glad I have a chance to tell someone about our experience with GEICO. We have had other auto insurance but none where we felt as protected. We are notified of every action GEICO takes so there are no surprises. Our payments are super simple and not outrageous. Customer Service is friendly and quick. We did need to use the Roadside Assistance once. We were about 20 miles from our home and our mechanic was just as far, but car just stopped and we were at a loss.

I originally loved Geico, until I filed a claim which I was told directly fell under comprehensive, as exactly how it was outlined. I didn't carry collision. Geico was not sure if the damage was there before my policy, so I showed them proof from security camera footage, and pictures. Once I gave them this missing evidence, they decided to say they changed the claim to collision after 3 months. Geico will use all tactics even if they are still wrong, if they don't think you'll take them to court. I also have all recordings of phone, email, and text, but it's not worth the stress of 1,000$ worth of repair they would have covered.

Geico never sent me notice about taking my road side assistance off my policy. Been with them 2 plus years, I would not recommend anyone to go to that company. I'm leaving as soon as I can. They screwed me over.

Geico only provides reimbursement for off market, non original parts to cover repair. So if you have newer car, stay away from Geico! I have 1 yr old minivan that got rear ended by another driver with Geico insurance. Now I am stuck do repair at their recommended shops which will only cover off market parts and NOT original. So even though it was not my fault, I have to accept their cheap quality options or pay out of my pockets to choose original parts.

Hit a deer back in September of last year. They filed my claim under collision instead of comprehensive. When I went to have my car fixed I ended up paying 500 (that was my deductible for collision). I was ignorant at the time and assumed that was fair. i had just recently signed up with Geico a couple months prior to that and I honestly forgot what my deductible for comprehensive was. Fast forward to Jan. of this year and I get a letter in the mail about my premium. It is going up by 40-50 dollars because the claim was filed under the wrong category. I have called at least 4-5 times trying to get this issue fixed and have gotten nowhere. I explained to them that I hit an animal, I was not at fault, I did not swerve and hit anything else such as another person or object. They said, "Ok let's send this in to the claims adjuster to take a look at. Give us a couple days."

I called Geico for emergency road service because I needed a towing service. Geico sent me a towing truck. The ignorant tow driver damaged my car big time. So my car was taken to a local dealership for repair. Because my car sat there for repair for 5 business days, I wasn't able to drive for Uber (my main source of income).