GEICO Reviews

Erik ** was a great rep and helped out so much with quotes. 5 star service. He found me a great price on my new car and tried to find other ways to discount. I’m pleased with the service and care they provide.

I recently purchased auto insurance with Geico Agency located at 2861 N. Milwaukee Ave. The gentleman that helped me throughout the process was very knowledgeable and explained everything for me, from beginning to end. Which made the process go smoothly. Thank you **.

Best customer service ever! My car was stolen from my driveway and Geico agents, L. ** and A. **, provided a better follow up than the police department in my area. They were professional and made me feel to be working on my behalf. I have been a loyal client for many years and this experience cemented my desire to remain a customer for years to come. Thank you.

I’m in my 40s with 6 kids and have had several accidents in my household over the years. We just had the most simple, quick, fair, and easy claim I’ve ever experienced! They paid immediately once we settled on a value…and I mean the money was in my bank as fast as I could check my account! I couldn’t possibly imagine the process going any better. My claims adjuster was also super kind, helpful, and understanding. Thank you Geico!!!

Very pleased with the way my hail claim was handled. Warren was my adjuster, great customer service and quick to handle my claim with no hassle. I just recently switched from Progressive Insurance to Geico and I am very glad I did.

Stay away from GEICO. They lure you in with a $400 rate, and in just 2 months I was paying $700.. without changing anything in my policy. Now they’re justifying a $1,600 increase over 6 months just because I removed autopay. No accidents, no violations... just pure greed. This company is a scam. Find real insurance elsewhere.

If you could give them a 0 I would. DON'T GET HIT BY ONE OF THEIR DRIVERS!!! They make all this money but won’t pay out when they want to total out a car with less than 9k of damage and the car isn’t that old. Been fighting with them for months regarding my only car and then paying it off what I owe. They won’t come up 2k more to cover the loan on the car but yet the are a big time company that makes millions each year. Just hurt the ones trying to live day in an out. Bc of your drugged up driver who ran a stop sign and hit me.

Someone filed a false claim against me. I provided evidences corroborating the false claim. Instead of them to exercise due diligence on the case, they just went ahead to settle the person without any sort of investigation.

GEICO has an amazing price… yes, they do. It’s very competitive. But, the assistance it’s terrible. 50 min on a call waiting to be answered. Sundays, please don’t need them. They will NOT have people answering. Request to cancel the policy on May 23. Since today, never received the cancellation papers/neither the remaining balance from my policy. Mailing letter about cancellation, non coverage or anything like that, they send you every single day if they could. Terrible service, terrible a workers, not prepared nor proper trained. A company of this size, only the price can be something to maintain them active.

Phone service used to be prompt last time I called (3 years ago). Now their phone support for general inquiries is non existent (2+hours wait times). Claim service is good. Currently have policy up for renewal. Will call around and likely not renew.