GEICO

I switched from USAA (veteran) to Geico - due to an approx 50.00 monthly savings for the exact same coverage! This in itself was a tremendous break. But I'm here to tell you about the Roadside Assistance coverage and how it's worth every bit of the added additional charge to my policy. To say "Life Saver" seems almost an understatement. The Geico app is intuitive and so easy to use - it will even pinpoint your car's location- very handy when you're in an unfamiliar neighborhood. AND- the CS reps are so helpful if you need to call. Everything is automated - so you don't have to call - but if you want to you can. How fantastic is that!! You can even lodge a complaint or praise about the service provider they connect you with. Not to mention - you never need cash if you're calling for the services they cover at no additional cost to you.

As I was driving, I saw my tire pressure light come on. I attempted to put air in the tire but it just kept leaking out. I called my car company first and they were going to tow me but that is not what I wanted. I then called Geico and do you know that the first question they asked was "are you in a safe location?" Now, if that does not make me want to brag about Geico, I do not know what will. Any company who worries about their clients (customers) is a company that I will continue to do business with. I was told that the assistance would arrive in about an hour but the driver called right away and was there in about five minutes. The driver was a pleasure to work with and the entire experience was wonderful. If I have to be stuck on the road, I am happy to have Geico on my side.

I was in collision on January 2019 which was not my fault. I could not on my own make opposite party insurance pay for damage to my car. Geico promised to pay for all car repair per my insurance policy and file claim for the cost from opposite party. It took a while and I got disheartened thinking Geico is not going to help so I went with other car insurance. But even I was not with Geico any longer, they got refund from opposite party and refunded my portion. I feel like to go back to Geico as they stood for me long after I left. They also have super customer care service who have knowledge and compassion. One of the best insurance company in USA. I highly recommend them.

My wife and I have used GEICO for a few years and honestly the best insurance is insurance that you don't have to use. Unfortunately we have had to use Geico more in the last couple of years that we've used in 30 years prior. We have NEVER had any issues, My latest wasn't necessarily an accident but an Auto issue. The dealer claimed that several insurance companies handle these claims and some (like State Farm) either do not or they are so hard to work with that they aren't worth it. Geico was nothing but curious, polite, and helpful. They did exactly what they said they would do on time and all was good. I may be cancelled by Geico because of my latest mishap, (I hope not), but they have been great.

I have been with Geico for 3 years and have never had any issues. I have never had long wait times and their monthly cost as well as coverage seems pretty good. I have 2 vehicles, both with a $250 deductible and pay $110 a month. They do have small monthly payment increases every 6 months, but once you hit year 3, they give you a discount on your monthly cost which is nice. They always have gotten back to me timely on all claims and contacted the bank where I had my load to send a check when my vehicle was totaled. They don't provide renter's insurance, but will set you up with Liberty Mutual in which both of your policies can be managed with a Geico representative for great convenience.

They increased my rate and I decided to opt our for the next 6 month. As soon as I did cancel my renewal, they denied my access to the website and the app. Also they charged me 115$ because they said they have credited my account because of the COVID before. I signed to another company and I am paying much less. Made a big mistake to be their customer. I was also refused to talk to a supervisor.

GEICO is using CCC One software is designed to keep claim values down by artificially reducing all relevant factors while ignoring others. CCC One is not a qualified dealer or appraiser, they markets itself to insurance companies (85%) by promising to reduce the cost of total loss settlements. The reports allegedly improperly determine car values based on none-existing comparable vehicles and make a series of arbitrary and unexplained adjustments to the total loss vehicle ACV calculation that ultimately result in lowball settlements amount offer to claimant from GEICO.

I got an automobile policy with Geico and was on a month to month payment plan which I had been paying each month with my Debit Card. They gave me the COVID-19 discount in June, BUT, when they renewed my policy for July, It was $78 more a month. I called their customer service and ask why the rate increased $468? She told me it didn't increase and that the bills amount is incorrect and to go online and make my normal monthly payment. I told her I wanted a new statement sent with the correct renewal rate and I wasn't gonna pay until I get one. After looking at my online account, it had the same amount due. I later get a cancellation notice that my policy was cancelling on 07/29/20.

I have been insured with Geico for nine years. Never late or missed payments. I received the COVID 19 Give Back Credit of $348 in June 2020. They also raised my rates once again upon renewal starting July 19th 2020 so I decided to shop around for better rates. I did not renew my policy with Geico at the end of the six month policy. Geico then reversed my give back credit and billed me for $348! I was insured with them the entire six months and deserved the credit which was applied to my last monthly payment in June. I should owe them nothing!

So I had Progressive before I switched to Geico. Progressive had GAP coverage as part of my policy. I was nearing the end my my progressive policy and started shopping around. Geico offered 400 DOLLARS less than progressive, and I was ecstatic. After I started my policy, about two weeks later, a family member bought a new car and we were talking about it. She mentioned GAP, and then I realized I didn't add GAP to my Geico policy. And then I found out Geico does not offer GAP...and then a month later I got into an accident.