GEICO Reviews

The quality of GEICO insurance in comparison to our previous coverage with Allstate is far superior and a lot cheaper as well. No comparison. We were even able to completely rid ourselves of an expensive auto club membership and include a better quality of auto assistance for a third of the cost than what we were paying over a year.

I was once paying over $120 a month for my car insurance through the company my parents have been with since I was born! I started thinking that maybe I really was paying too much for car insurance, so I got a quote from GEICO. I saved over $60 a month! That is amazing! I have told all my friends and family and even strangers about my savings. Any time I have questions, a friendly representative is always there to help me. I really appreciate the fact that they care!

We have been with Geico for about 10 years and love it. I have searched other companies but the quotes are never close to what we pay Geico. I always get great customer service anytime I have to call them. I love our insurance company and don't see me changing it anytime soon.

They offer good price rates and different coverage options to fit my budget and best fit my needs. They have a good online and app presence, user friendly and innovated. Also, customer service tries to handle any questions or issues with one phone call.

While we have never filed a claim with GEICO, we have discussed minor dents and bumps and they were very helpful in getting us to a place where they could be fixed for less than our deductible. They have also provided free road service twice, and their rates remain low.

My experience with Geico has been great! They have great customer service is wonderful. I have never had a claim but I have had friends insured with Geico who have had to file a claim and they state they pay out wonderfully. I would recommend them to anyone. You also receive discounts which make your premium easier to pay.

They have a great customer service that you can contact at any time and theyll help regardless of your location. They also have a great mobile app. The app is really convenient and really helps to speed up processes. Monthly fees are really competitive and you really save money compared to other insurance companies.

I've been paying nearly $200 a month for car insurance. Not being able to afford it anymore. I decided to check out other companies. With Geico I am now paying just $65 a month. For the same coverage.

Had State Farm for 5 plus years. We had a few accidents (most not our faults) and they increased our premiums. Changed to Geico to save on premiums. After 12-18 months of coverage, GEICO DROPPED my premiums without changing coverages, a first I have ever experienced.

Claim was processed quickly. Rates are reasonable. I have been with Geico for twenty five years. Any time I have contacted them it has been a great experience. I also have my homeowners insurance thru Geico. The rates here are also good and competitive with other home owner companies.

It was very easy to sign up and print the cards online. They had different pay options for various amounts. The rates were comparable to many other companies. I would recommend that you get a quote from GEICO.

Geico has always had great communication with us. Agents have been so helpful and quick to respond. We moved across the country and they were so quick to get us a new plan at a great rate. Their website is so user friendly, which is so important!

My son's car was hit by a Geico insurance customer. It took 40 days to get the car back. Geico told him where to take the car and arranged a rental car. They picked the car and the company. I am now out $800 + dollars on the rental bill. My son had no fault but is out the money. I now have to file in small claims court for the money back plus my time I spend taking care of this matter. I charge a rate of my profession as a rig welder of $65 an hour with a 3 hour minimum. They will find out that's acceptable by Texas Law. We will see how that works for them.

Geico has been a fine insurance company. They file claims when needed, give good advice, are open lots of hours. No problems - just miss having personal service of a local office in town.

I love GEICO. I have been in two car accidents and they were extremely nice and friendly. Worked very fast to get my car fixed with as little hassle as possible. They never raised my rates and never made me feel it was my fault. I would highly recommend this auto insurance company to everyone looking for friendly, hardworking and inexpensive insurance.

We have been with Geico for over 5 years now. We have two cars on our policy and a renters insurance they Geico. Never had any problems contacting customer service or being dissatisfied with insurance quotes or coverage. Claim processing is fast and efficient. Will recommend Geico to others.

I have been with Geico for almost 20 years and they have great customer service and I never had any complaints or problems with them in all these years. I would recommend this company to friends and family members.

It is nice insurance - give the customer satisfaction, and offers best premium and has the first time accident forgiveness concept which help the customer. Very happy. They offer good premium and they offer customer care for service for the products. The customer service respond very quickly.

This insurance have many options. It is a very reasonable price. It has a mobile application where you can access and change all your options. With the mobile application you can also pull up you insurance card so you never have to have a paper card. They have wonderful customer service and support.

Gecko is great. Every person I have dealt with through this company has been so helpful and willing to do anything to make me happy. They are reasonably priced and renew your policy automatically making it simple and convenient to be a part of this company.

They provide excellent customer service and quick turnaround when regarding accidents and claims. Their prices are reasonable. The fact that they have service via phone with extended hours as well as a website is nice.

No claims but rates are reasonable/lower than competitors for decent coverage (greater than the legal minimum). Online payment is easy. Policy cards can be ordered easily and mailed.

I have auto insurance through GEICO and so far, the experience has been just fine. Been able to go on their website and get info that I need easy. And if I ever had to call on the phone, the associates have been very helpful. Don't have anything bad to say about them.

Happy with GEICO. When I had to file a claim, they were pretty quick. Their rates go up every renewal period of 6 months. Even when I had no claim. They are cheaper than State Farm and All State.

When my car was ruined in hurricane sandy they went out of their way to help me. They actually came to where I was staying and brought me my recovery check. They were patient, polite and kind. It was wonderful.

I don't like how they give you just a few days to pay your bill. I haven't had any other issues yet. I just pay my bill, I had to file a claim. Before that was a hassle, like they called me a liar. However insurance is needed and they had the best rate.

I have used Geico for my auto insurance for five years now. I have never made a claim with them, but I have always found them to the be cheapest car insurance provider for me. Anytime I have called, the representative has been very helpful and asking lots to questions to see if I qualify for any discounts. They also make it really easy to make payments on the frequency that works for you and your budget (every 6 months, every month, etc). I have never made a claim, so I have no knowledge or comment on the smoothness or difficulty with that process, or if Geico is an insurance company that would raise your rates after you make a claim.

I have been very pleased with Geico. I have spent a lot of time with this company. So far, Geico has been there when I needed them. I try hard to drive well and not get tickets. They treat me well when I call in to discuss my policy and explain any term or terms that I might need.

Easy sign up and quick interactions regarding claims and documents. Had no problems getting the assistance I needed when I needed it. Great company to use when you need insurance.

Very easy to add/remove cars, change coverage, etc. on their website. I have also dealt with them on the phone for things with no problems and quick response. I have not had to file a claim with them so I cannot say how well that part of the company performs.

What a joke! GEICO's insured ran a red traffic light, admitted it along with witnesses and T-Bones my daughter's BMW and was cited by officer for failure to stop (In Bellingham, WA). After interviewing my daughter, they decided to tell her that she was 15% at fault and should have stopped and looked both ways before crossing green light. I guess the 15% discount they give their customers have to come from some place. Worst company I ever dealt with. I decided to run the repairs thru our insurance company and file the law suit. I had heard that GEICO's claim department was a joke now. I know it. See you guys in court after my daughter's injuries heal.

I pay my premium and they provide coverage. Isn't that what insurance companies are for? When I pay my premium, I don't need or want any other contact unless I request it until my renewal time.

They seem to treat me very fairly. When I was in an accident they handled it very fast and to my approval. I would not change my insurance at this time or in the near future. I believe that I pay a great price for the coverage I receive compared to my last company which charged me a $1000 more a year.

My experience has been fine so far. I haven't used them long enough to form too strongly of a negative or positive review. The rates seem fair considering and it's something that I can afford.

Good past with this company I've had. It's been reliable for me so far. It's affordable, and I think it's a great company for the poor so they too can drive anywhere they want whenever they want. Love it a lot.

Awesome. I love them. They treat me well and they are always there wherever I need them. I have full coverage on a Corvette van and a jacked up truck and pay 150 a month. No one can ever make me switch.

Excellent customer service and takes their time to answer all questions to satisfy the customer needs. I would highly recommend GEICO. The rates are the low to meet one's budget with excellent coverage. You have the option of either paying by mail, on the website or recurring automatic payments.

We have both auto and rental insurance thru Geico. So far, we have not had any claims, so I don't have an opinion on that yet. However, when we set up the policy they were very helpful and nice. We also like how affordable they are.

GEICO is AMAZING! Each time I call they are courteous and very quick to respond to both my questions and my needs. NEVER have I had a long wait to talk to someone and the app is even better!

Geico has been helpful and unobtrusive. They do not try to "upsell" other products. Most things are handled online and do not require lengthy phone calls. Our previous company randomly called trying to talk us into trying additional products and making adjustments to our current policy.

The coverage is good at a fairly low rate. Claims service is excellent with constant updates and fast reimbursement. The online website is very simple to use and extensive. It is simple to print insurance documents such as insurance cards. Payment is simple online with a credit card and can be scheduled at will. Online and phone service are both available and very helpful. Overall, Geico insurance gives you a feeling of complete coverage.

Geico has been wonderful to deal with in every respect. Their rates are excellent, billing options are very convenient, and when I have had to use my policy they have been very supportive.

It's fine but the rates tend to rise annually. I haven't had to claim anything since I've signed up with GEICO and it still is on the rise. At the end of this month, I'll be putting out feelers as to what the market has to offer.

I've had very pleasant experience with GEICO. Better customer service than competing brands and better road side assistance. Easy to file claim and best service. I would highly recommend GEICO to my friends and family members.

Geico is a good insurance company and does a good job on claims but has 6 month policies and tends to raise rates every 6 months. They advertise save money for a fifteen minute call but this is only for new customers as existing customers are not treated with anything resembling compassion.

Geico has been amazing since the day I signed up. They have taken care of any claim or issue immediately without any problems. They were also the cheapest when I got quotes! Would highly recommend them!

Geico auto insurance is reasonable in price. Great customer service and efficient claim services. Easy to print insurance cards and view documentation through online access. I haven't personally used Geico for a claim but my spouse has. Able to get him in a rental car quickly when a comprehensive claim had been filed. I haven't had any tickets or accidents, so that has been reflected on my policy. It is very affordable.

They had the best price for the coverage that I required when I searched for a new policy/company but I have had no claim activity as yet. I have had limited contact with them that has been very satisfactory and they have been very responsive to my questions.

Geico is the worst insurance company in the world!!! I swore I will written this review when I had them cancelled and now I am so glad to do it and warn other people of how bad they are and indifferent to the customer. Someone broke the sideview mirror on my car and made a dent while my car was parked at the local train station. I reported this to Geico and they said "don't worry, we will take care of it." They kept giving me estimates and offers for a lot less than what the reasonable cost was of the demar is.

I have been with GEICO for over 20 years. To me they are the most reasonable insurance with their premiums with good coverage. I have used their roadside service many times with my first car with them and they were always right there helping me out. Over the past 20 years, I have check other premiums with other insurance companies, but I cannot get the coverage that I have with GEICO with the premiums that I have with GEICO. As you can tell, I am 100% for GEICO.

GEICO is easy to deal with and easy to get set up with. They have helpful agents, great prices for coverage, and are always patient and willing to answer questions. They always look at my policy to make sure I'm getting the best deals and frequently review it for accuracy. I've never been displeased with GEICO.

I've only had this insurance for a few months but the premiums are lower for the same coverage of previous. I have not filed a claim with this company so I cannot comment on this aspect of the insurance company.

They are great.They accommodate me in any way possible day or night and have a great rate and I would highly recommend to anyone. Among the competitors their rates are much lower and reasonable and they make it easy to sign on and complete the application on their website.

I could always reach a person in customer service. I never had any problems that was not resolved. The rates are a little high, I would highly recommend this company. My car was hit while sitting at a light. The driver in the other car tried to sue me. Geico took over. The other driver had to pay for everything.

I only have had one claim and it was handled well. It was a hit and run at the bank. I was able to pick the body shop and they processed my claim fast, didn't raise my rate and ensured that the work was covered.

GEICO is a great company that offers various coverages at different pricing levels. I find their coverage and customer service to be outstanding. Anytime I have any questions, comments or concerns I called GEICO immediately and they take care of my request as promptly as possible. I love having GEICO insurance for my auto insurance mainly because of the price.

Customer service representatives are always available to help with any questions. They are non-judgmental, pleasant, and always find the answers. The prices are competitive and are quick at resolving issues. The website is easy to navigate and you know when your payments are coming due.

I've had a great experience with Geico. They are always very helpful when I call, and they treat me like a great customer every time I have an issue. I've been in accidents, and Geico has made the process very easy to go through.

I have insured multiple vehicles with Geico over a 15+yr span. Been a excellent customer for them. Pay on time, haven't filed many claims. In fact, my husband and I's record is currently clean. So one would assume Geico would give us competitive rates for homeowners ins. Not so... tried to charge me 4 what it should have cost and tried to pressure me to accept it. I found a reasonable rate and notified them I'd be taking ALL my business to the other company and they didn't care. Sometimes being loyal doesn't "pay".

Great with discounts, best for military, great customer service. Been with them for years, they will even call you to make sure that there aren't any discounts they have missed, or if there is a new discount that you qualify for. Simply the best!

I love my auto insurance company. They have great deals and when in need they help immediately so they have fantastic customer service. When someone hit me they were there to help ASAP and helped me win the case against someone else's auto insurance and helped me get my car properly fixed.

Very helpful, prices claims fairly and quickly. Helpful with issues that arise with setting up new car insurance and correct the problem. Easy to get someone on the phone. It is more expensive monthly than other insurances.

This is an awesome company, very customer oriented and reasonably priced. I would heartily recommend that anyone with a family carefully consider getting a policy with this company.

GEICO has very competitive rates, which is the most important to me. The next most important is customer service & coverage options. Customer service has been great every time I've had to call with any questions. The iPhone app is super easy to use. The coverage options are comparable to the other major companies out there. GEICO has given us no reason not to be satisfied and continue coverage.

Geico has the lowest prices for me. I was a little unsatisfied that my payments went up this term, but apparently that's everywhere, not just Geico. I had no claims but I feel as if I did, they would be there for me. Plus, love their commercials.

Good experience, customer service is good. Helped with my different accidents efficiently. Hope to just grow in the area of customer service. Just also need to understand how to respond to issues with fraud with false claims a little better. Other than that I would recommend GEICO to my peers and they have a quick response. I was also able to get a good deal on a rental car for my car being serviced for a claim I put in for an accident which was awesome.

Signing up was very easy. When I did have a small accident filing a claim was not as overwhelming as I thought. Their rates are pretty decent for the quality of coverage you get. I like that they offer roadside assistance. I would recommend this company to anyone looking for good quality insurance.

Oct 4th got rear-ended while I was waiting on the stop light. Opened the claim (claim number **). Waited for about a week for a response. Called to check the status of the claim. Megan ** - GEICO representative who handled the claim, informed that coverage is denied and claim is closed on the basis that they cannot get hold of the other policy holder (which incidentally also had GEICO insurance). Pictures from the scene (picture of policy, driver license, driver holding policy, damage on my car, other persons car, license plate of the cars) were disregarded as not enough evidence. I requested manager to call me, first request was ignored.

Other than being a little over priced I am happy with my insurance. Geico has been easy to contact and payments are easy to make. I use their app and it's easy to navigate as is the website.

Geico has been very helpful to me. They have been there anytime I've needed with a courteous helping hand. Their prices cannot be beat and they were the obvious choice when I was shopping for insurance.

American-based company which makes it easier to understand the agent and make transactions quicker. I feel like I am contributing to my "local economy" by being a customer of this company.

Was totally satisfied with them until my last accident. Was rear-ended by another driver who claimed to be insured. Received a letter from other driver's insurance stating he was not insured through them any longer. Wanted to know what my insurer was going to do about this since it is the law to have auto insurance. Never heard back from my insurance company. Very disappointing.

With auto insurance you get what you pay for pretty much. Geico is a cheaper insurance, but thus far has served us well. We have never had to submit a claim so I can't speak to how easily that process would go. We are content for now. Happy with the low rates.

At last I was able to resolve this problem with Geico with the help of their supervisor. I will give them 3 stars rating for this rectification of claim.

I love it. Always there when I need it and the customer service is also excellent. One time I wanted to buy a special service and with no additional cost and option, they signed and I always save money with them.

It is so interesting. I like it a lot. And I like to try it next time.

I have not had any problems with this auto insurance company, but I have not had a reason to use them (ex handle an accident or make any changes to my insurance) since switching to this insurance a couple years ago.

They are a fantastic company and I would highly recommend them to anyone who needs or is looking to change their auto insurance provider. Ever since I switched to them I have had excellent customer support, and their claims people are very receptive. I've only ever filed one claim, but once the claim was in I didn't have to do anything at all. Their people took care of it and required nothing on my end. Very seamless and much more enjoyable than my last provider.

My experience with GEICO was awful because they did not send me a notification that my payment was not made thru before I moved to other town. They were not willing to work it out with me and will not give me the refund or let me to be reissued. They forced me to pay higher than before.

For me GEICO is a very good auto insurance company because always when I have a problems with my car they search solve my problem because they know that the people are the first for this company, and so for me it's so important know that they care about my well-being.

When I tried to remove my adult daughter from my policy I was told I had to prove she no longer lived with me, so I had her fax her rental contract to Geico showing she lived in another city, then I was told that she had to show proof of her own insurance, but I kept explaining she doesn't own a car so why would she have insurance? They insisted the only way to take her off the plan was to sign an exclusion that she would not be covered at all if she ever drove either my husband's or my car. It was so frustrating, I decided to look at other companies and immediately got a quote for better coverage with a $200 savings from what I was paying at Geico. I will NEVER use Geico again.

I have had GEICO for about 30 years. Recently, someone tried to make a false claim on my policy stating I rear ended them. Despite having damage to my rear bumper when I bought the car, GEICO was able to determine my damage on my car was years old, not recent, and the damage didn't line up with their damage. They were able to determine the claim was false, and my rates were not affected. My rates have continuously dropped over the years, as well.

Overall great experience, good price, good response to accidents, no complaints. Good rates, convenient prompt service. Paid well when my car was totaled. Convenient phone app, overall good experience. I don't have any complaints nor do I have any problems. I have referred this company to friends and family. My family has used this company for years. My mother, father, little sister and youngest sister. My husband uses it as well. No problems when we transferred from two single policies to one joint policy. No problems when we moved from one state and back to another state.

GEICO has always been reliable and affordable. When I was in a wreck, they solved everything and really made it stress-free. I had a rental in minutes with no charge to me. They are always giving discounts and helping us save money on insurance.

Happy with them. Give good student discounts. We just moved to a new county in the same state and our insurance went down almost $200 dollars because we are in a lower crime area.

Always been there when I needed them. Very affordable. The customer service is very nice and understanding and I would go back to them over any other insurance company. They worked with my payments and how much I could afford.

GEICO's customer care is top notch. They have great automated services and paperless options that I love. Filing claims are easy and taken care of promptly. Their rates are higher than most of their competitors, however I feel the quality of care justifies the premium cost. We've been a customer for over 10 years and don't have any desire to leave.

GEICO has competitive prices and in my case, it was the best option for my needs. It was a quick progress. Everything was done online, from picking out which type of insurance I was after to paying the monthly bill. The times that I have had to contact a GEICO agent, they were helpful and it was answered, the phone, quickly.

Feel secure and confident with this company. It's been 10 years I never have any problem with this company. Whenever I need any help it's always there. I would like to recommend it to others.

Out of 4 insurance companies I got quotes for AARP, the Hartford, Nationwide, and Geico, Geico quoted me with the Best Price of $62.00. The other 3 were over $100. I have a spotless driving record.

I was rear-ended in Hunt County, TX by someone who was insured by Geico insurance and they refuse to be right.. Their client was cited for failure to control speed, admitted he left the scene and failed to call the police, and has told two different stories as to why he left the scene. My vehicle was totaled and they are only offering $1300. They say because no witnesses then they are treating it as a 50/50 fault accident because he claimed I brake checked him! This company is a joke and should be investigated immediately!

GEICO is a great company to utilize for auto insurance. They have provided us with so many discounts, have worked with us on our rates and provide us with wonderful customer service. They also have a very user-friendly app for your phones and makes everything from paying online to changing your policy so easy!

We have been Geico customers for over five years now with no plans to change in the future. They are always available when we need them. They have a great app that we use to pay our bill and can check claim status and history. They are great!

The best auto insurance company I have ever used. The cheapest I have ever had also. Never had a claim yet, knock on wood. But have called before and were helpful when upgrading to free towing. And road service. Love the commercials. Geico Doll who thought of that?

The billing and claims process are quick and seamless. I'm happy with all aspects of usage with my insurer. I can't imagine any reason to change. I feel that the service quality merits continued consideration as well.

The website is very easy to use. We had to replace our car and changing the insurance on the website literally took just a few minutes! The customer service when starting the policy was great and the representative was friendly and helpful. We haven't had a claim yet but if we do, I have a feeling we will be pleased with the customer service provided.

Government Employees Insurance Company has been providing affordable insurance since 1936 with the best, lowest possible rate/month. They have excellent mobile app and site, good customer service who always are there for customers. I really love the service offered by them and the lowest rates provided. I have been a returning customer since 2013.

GEICO is a very good auto insurance company that I would recommend to anyone who asks, as any problems or questions I have had (which are very few), they have answered honestly and quickly.

I've been with GEICO for 3 years now and rates go higher instead of any discounts. Get no good behavior or good driving skills discounts. Plus now that my vehicle is getting older the cost to insure it should be going down.

Well I've been with Geico a long time. They are the best especially in the customer service dept. I have had very good dealings with them. And would recommend them highly. They are very affordable.

I switched to GEICO company when Allstate significantly raised their premium charge. I am satisfied with the service I receive. I also pay a few dollars for protection against repairs over $250. I will keep this insurance at least until my car is 7 years old when I will no longer be able to get this extended warranty type of coverage. I have no claims history so cannot comment on that.

They are very helpful with questions and in time of need, they are there for you. After my son and I were in a car accident, they made the process very easy in getting paperwork done. They cared about our feelings.

It was very easy to sign up for this insurance. The customer service rep. took the time to explain all of the coverage features of the policy to make sure I understood what was being covered. The rep. also took the time to explain all of the discounts that were available to me. I feel that this company is one of the best in the field. They go the extra mile. I have only had this insurance policy for three months, but the service thus far has been very good. I would recommend this company to anyone. This company also has a very good overall customer rating.

We have had two, not at fault, accidents this year. GEICO was extremely helpful, quick, and accommodating. Our rental was easy, repair shop was convenient for us, plus it was so much cheaper than our previous insurance. I'd highly recommend GEICO for anyone looking!

It is very good, excellent service and very friendly to customers and services are first. And I take time with this company and really have no regrets. I always go with GEICO.

They are quick, flexible, and nice. They have always provided great service and have a knowledgeable staff. Anytime changes need to be made to our policy, they were helpful. Their rates were cheaper than any other quote and with four cars and four drivers, that was a big deal to us. Anytime we are eligible for a discount, they let us know.

My ex wife lives in California and I live in Alabama, my ex wife was using my home address in Alabama to get auto insurance for California because Alabama auto insurance rates are considerably lower. I called Geico explaining to them that my ex wife is committing fraud using my home address in AL to get auto insurance through them for California and they said that they would investigate and get to the bottom of it. I gave them the benefit of the doubt and after numerous phone calls to Geico and almost close to a year now, they still have not resolved the problem, my ex wife still lives in California and is still insured through Geico using my Alabama home address.

I was on the whole satisfied with my insurance policy with Geico, however I wasn't very happy about them keeping too much of my money given for a new car insurance coverage when I had to return that car less than 2 days later because of inability to make the car payments. They did give me a refund of my money but kept way too much of it off the top, that is the money that I didn't get back from the money I gave them only 1 and a half days earlier.

There have been no surprises when getting renewal notices. Claims service is quick and easy without taking a lot of extra time. The only thing wrong is that Geico does not give their military discount to their clients living in New York State.

GEICO has been great for me because it has given me a steady, fairly low cost insurance coverage that I feel is a fair value for the money. Their website is fairly easy to use, and their customer service is pretty good as well. There may be cheaper companies out there with less customer service or companies out there with better customer service for higher rates, but I find GEICO to be a fair balance between the two.

My (unoccupied) parked car was hit by a GEICO policyholder in June. Within one month, they determined that the car was a total loss, sent me a check (postage due) for what they determined was its value, canceled my title and registration and posted on their website that a settlement had been reached. Trouble is, they did all of this without talking to me, the owner! They have yet to provide me any justification for their interpretation value of the car. I hired an independent appraiser that determined my car was worth more than twice GEICO's estimate. I sent my appraiser's report to GEICO two months ago, and still no action. Since GEICO has cancelled my title and registration, my car is now basically worthless, even if I were to repair it at my expense. I feel that GEICO owes me a replacement car's RETAIL value, plus appraiser's fees, taxes, licenses and legal fees.

We have never had a problem with GEICO. If we have been unfortunate enough to have been in an accident, the agents we have dealt with have always been courteous. When my husband was in an accident (not his fault), we were planning on going on vacation the following week. Our agent worked with us and we were able to get the car fixed before our planned vacation. We were very grateful that everything worked out. Now that we are older, GEICO has even gone over our policy and found us some discounts, thus, saving us money. Most appreciative of this.

We moved to NY and needed auto insurance quick. Geico made it easy and simple to get insured instantly. We have not needed to use the insurance, so not sure how claims processing works.

The wait time to speak with an agent was extreme. More than one house and was disconnected, requiring continued waiting. If Geico is unable to handle customer calls they should make more options online and remove their phone number. This was shameful customer service and a waste of time.

I've used GEICO for many years now, and I've always been completely satisfied with the costumer service I've received. It is easy to get a representative on the and they are always very knowledgeable and helpful. When initially signing up (and a few years later when I added a second car) the representatives did their best to be helpful and save me the most money possible.

I don't currently have car insurance but when I did, every time there was an issue, like an accident, even if it wasn't my fault, my premiums went up. I didn't care for that at all. But the customer service I received was great. The people were friendly and professional.

They give me insurance. Very fair price. Very helpful. Make sure I can pay the monthly pay. Some reason I'm tight give me chance to move up the payment as long I give them a call. I been with GEICO for 4 years and it was very good years.

Geico is the best insurance company because it helps you with the basic auto insurance. When you want something in a decent price, Geico is the best company to do the job.

After our rates heavily increased, we were pleased by the savings that GEICO offered. I guess it is true, switching to GEICO can save you tons of money. It was quick and easy to switch.

Very easy to do business with and Geico has my trust in protecting me and my family and others as well as my possessions. Competitive pricing for quality insurance coverage and policies that can be customized to your insurance needs.

They were always helpful and courteous. After my car accident, the agent who was assigned to oversee my case was extremely helpful and got everything taken care of in a short period of time.

The price is pretty cheap. Claims are pretty easy to put in and are usually paid out very quickly. There are a good amount of different plans to pick from in terms of coverage. The plans range in price and coverage with a few extra perks like discounts on rental cars if you get in an accident and are getting the car repaired. Overall, the payment service is very easy. There is an auto pay feature on the site and the price per month usually goes down after each cycle. Price does vary even between a few miles which can be either nice or frustrating depending on where you are coming from or going to.

They do what they are supposed to do and they care. They make sure I am taken care of in whatever things happen in life so I don't have the unneeded stress on top of what I am going through.

Geico is very easy to deal with and very customer service friendly. They are able to help you get the insurance coverage you need quickly and hassle-free. Their app is easy to navigate and you are able to make any changes and payments quickly. They are also able to explain any questions regarding your policy and recommend the best coverage for your needs.

Fast easy service. Great customer service. The website is very simple to use and it helps when we need to process a claim. It was also the most affordable option as well. As a family, the bottom line and customer service matter. It shows that we are cared about as a customer.

Have had this insurance for over twenty years and have a good relationship with this company, would recommend to others. However recently rates have increased so may be forced to find cheaper more affordable insurance.

They have been a great insurance. We got into an accident back in 2013. They were very helpful in getting our car back in running order like we needed it. With their accident forgiveness, we didn't have a problem with our bill getting any higher.

I love my insurance company. They are the best and I have nothing bad to say about them. Plus I would recommend them. They are all friendly and helpful. Haven't had any problems with them and they help me with anything I need and ask any questions that I have.

On the morning of August 27th 2014 while working my night shift as an EMT I was sent on a call for a crash on the highway. The crash involved a car that was struck from behind by a tractor trailer truck as the traffic was at a stop causing the car to be wedged underneath the back of another tractor trailer that was stopped. Inside that car where 2 occupants. Unfortunately the driver was killed, the passenger was trapped inside. It took the fire dept. 45 minutes to get her out. Come to find out, without us knowing she was pregnant, luckily both mom and baby survived.

Firstly, they're overpriced, that's simple to prove, shop around. Secondly, I had an event where I parked in a dirt lot in a national park and when I returned to the car, the tires had sank just enough for a rock to hang the front bumper when I backed up and it broke a clip holding the bumper costing $75 to fix. I called Geico and the belligerent woman I spoke to said I was trying to hide an accident and made a report subsequently adding 2 points and costing me $40/mo extra even though Geico never paid out! Thirdly, my wife's car was hit on the side in a parking lot with video surveillance and the other driver's insurance declared no fault but Geico didn't care to pursue the video evidence so... again our fault and our rates will go up. Waits to speak to reps are usually over 5 minutes and they transfer you around a lot saying each different question is another type of rep's responsibility... but you never get straight answers.

Filed a claim with this insurance and they were very helpful. Got a rent a car until the repairs to my car were done. They covered all the damages I received in my accident. My monthly coverage didn't go up because of the accident. Which was great. I had one insurance company drop me because of an accident I was in so this gave me peace of mind knowing I didn't have to shop for new insurance.

I have yet to actually use this insurance but so far so good. It was the cheapest big name insurance company. It was quick and fast to get a quote online. Easy to pay and no hidden fees.

It's a great place to be if you're not concerned with having a brick and mortar office to go to everything done over Internet. I would most definitely recommend GEICO. They are one of the best around for the price.

I've never been in any kind of car accident so I really don't have an interesting opinion of to share. However Geico gave me a good rate as a first time driver and never increased it. I have been satisfied with it.

I cancelled my policy with Geico and approximately one month later, noticed they had debited my bank account without my authorization. I had replaced the policy with Progressive insurance to coincide with the cancellation of the Geico policy. When I informed Geico that I had not renewed or initiated a new policy, I was told they would not cancel the policy until I either provided current insurance documents or proof the vehicles previously insured with Geico had been sold. I just sent Geico proof of insurance from Progressive and now waiting on a reply. I shouldn't have to go through this process since I cancelled the original policy with Geico and didn't request a new policy. How can Geico create policies without authorization?

GEICO offered me the cheapest deal for my required criteria for car insurance. -1 star due to my recent dealings with a claim I had to file for an accident someone else caused. Customer service for GEICO had me handle communications between myself and the at fault insurance company. I would have preferred that GEICO handle my claim personally.

They had competitive rates as well as allowing me to customize the amount of coverage I purchase. They do not have one size fits all coverage packages. They were also easily accessible via online and through the phone which made it easy to get assistance when selecting appropriate coverage. They also notified me of possible discounts that I was eligible for without me having to investigate myself.

I have been with GEICO for several years. They gave me a government rate since I worked for a school district. The price is excellent and they give me different ways to pay. I can pay monthly or quarterly or every six months. They have an app in case you don't have your current insurance card. Their website is very easy to use. I can access my cards and print them out, view my policy and get quotes. Their phone customer service is excellent. Filing a claim is so simple. Glass coverage claims can be done online and they have a company contact me quickly.

Geico is great. Always available to help out. Whenever I've had a situation they have helped me as much as possible and have always remained attentive and friendly. I have never liked an auto insurance company more than them.

Always been able to get a hold of someone in a timely manner. Easy online access to services and information. Easy bill pay. Easy to change plan parts and dates when they apply. Easy to add or remove vehicles.

I have used other agencies before but after I got married, we tried a few companies. We ultimately ended up with Geico because it offered the best deal with the lowest price. My experience has been limited thus far because I haven't had any major auto issues since switching. However, with my limited experience this far I would just describe my feelings as adequately satisfied.

I have never needed them for an accident or anything like that. When you need them they are very prompt and courteous. I don't think they are as expensive as other companies. I have been with them for many years.

Getting my daughter off my policy when she got her own vehicle was very difficult. I thought I had done everything required but then, the automatic draft would still have the charge for her coverage. Everyone I spoke with gave me a different answer. Also, their apartment renters insurance is through a third (or 4th or 5th) party broker and they require all sorts of weird information. So it turns out, the service is great when they're selling you a policy but after that, not so much.

So far they have met my expectations. Nothing more, nothing less. The price is right. Can't complain about the ease of online payment either.

Insurance is something you don't think about until you need it. It's nice to know it's there but you hope you never have to use it. Geico is easy to use and gives great discounts for good drivers.

I have been with this company for many years and they are always very helpful with helping of setting up insurance to going into detail about all the different policy's and protection plans. They make you feel like part of the family. It's so nice to feel cared for. The payment setup is easy and they will do their best to make sure it's within your budget for what you need. Would highly recommend GEICO.

Very good at taking your money. Hard to reach real people. They want you to do everything by computer. When I finally reached a real person, they didn't answer my questions. They decided my 9 year old, 4 and 1/2 pound chihuahua was a vicious dog (even though she has never bitten anyone). I will never use Geico for any reason again and will never recommend them to anyone.

Geico not only gave us the best rate available but also a good amount of coverage as well. We researched many companies but Geico gave us the best overall value for our money. Their customer service has been excellent as well. I cannot say enough about how impressed I have been with this company.

I am satisfied with my insurance company. I haven't really had to contact them other than to request paperwork or make payment. They are always helpful. The customer service reps are alway polite and ready to help in any way they can.

Working in the rental car industry, I have never had a problem working with Geico which prompted me to seek my personal insurance through them for their great customer service and ease of use.

Geico is better than the last insurance company I had but I still feel like I'm paying too much at 33 with no tickets or accidents. It might be time to shop around. I'm sure there is something less expensive out there.

Geico saves my family and me money and gives us protection we can rely on. Luckily we are all safe drivers and take pride in driving our cars, but we feel even more safe knowing we have a reliable, well-known insurance company in case of an accident. Other companies would be more expensive and, as Forrest Gump would say about life, "you never know what you're going to get." With Geico, you know what you're getting because they're honest and with a great price.

Geico is a really great insurance! I love that they have a mobile app that is for Apple and Android. The app really makes things easier and I don't have to carry around a bunch of paperwork or worse worry about losing it!

Easy to work with. Best price compared to everyone else for my location (NYC). Never gave a problem with a claim. Always available and helpful. Now doing accident forgiveness! Discounts with combine coverage. Got an umbrella policy at a great price.

I never had any problems with Geico over the years I have used them. They keep me up to date on my insurance. They also offer roadside assistance with free towing up to a certain amount of miles. This has saved me on many occasions. I would recommend Geico to anyone looking for a smart reliable service.

I enjoy it, didn't have any problems at all. I like it a lot, yes, I did. It was cool customer service. It was cool, very cool. It was fun. I enjoy it a lot, it was good.

After filing a claim for an accident, Geico gave me the run around. First, they wanted to make a decision without having all of the necessary information. Secondly, they frequently told me they need to talk to my dad even though I am 26 and was handling it on my own. Also, even after I told them that the other party claimed full responsibility for the accident, the manager stated that it must have been a mistake and I should be responsible. Really? Not helpful at all.

The only experience I have had with this insurer was to get a quote and, based on that quote, to set up a new policy. The rate was extremely competitive and we saved a lot of money when compared to our previous insurer.

I have no complaints. I switched to GEICO from State Farm about a year ago. I try to shop around every once in a while and GEICO was the cheapest for the coverage I needed. Signing up was easy and the agent who helped me was very kind. My State Farm agent was rude and self-important so this was a nice change of pace. I do wish the insurance was a little cheaper. It still seems a bit high for me but at least I know I'm working with a reputable company.

We have no problems whatsoever. I am satisfied with the service and my agent. I would recommend them to anybody needing dependable, quality insurance. My agent makes me feel like I'm part of a family.

I have no complaints about GEICO. They offered me the lowest premium for all the coverage that was required of me. I signed up for their services online and someone contacted me shortly after to go thru the details of the coverage I signed up for as far as deductibles, etc. The gentleman was very well informed and patient as I asked questions. I am currently enrolled in autopay and it is always taken out on the due date which is a plus for me. I dislike when autopay is taken out early or later than the date they state and GEICO is good on taking it out on the actual due date. I also have the option to pay early which is a plus for me also. I would recommend GEICO based on their prices and customer service.

We have used Geico and referred family members to them. They have the cheapest insurance, with the rates we need. We have also had motorcycle insurance with Geico when needed. Their rates are the best around, as far as we are concerned.

I had a car transmission fail, had to switch to public transportation, and cancel my insurance. Months later, and ONLY after I switched companies when I got a new car did Geico send me to collections for what they claim is $75 I owe them? I just got word, and they immediately sent it to a collection agency, thus dinging my credit. I HATE this company, work for a fortune 500 company in the auto business, and will spread the word far and wide....WATCH out, because Geico does not like it when you cancel or switch. I would AVOID this company at all costs...very dirty, and tricky. On principle FOR LIFE I will never use this company again and will warn everyone I know to stay far away from them.

I have a great monthly insurance. It is affordable and reliable. I personally have not been in a car accident, but family with Geico as well has and did not have any issues. Since they were so pleasant to my family, I will continue to be loyal because of that. I have been with Geico for five years and will continue to use them as my preferred automobile insurance company.

Geico has been great to us. The few claims we've had to file have been paid quickly & easily, rental cars provided while our car was in the shop and our rate has barely changed. I'd recommend them to anyone.

Excellent customer service, good rates, and proactive. They always keep me up-to-date with my insurance needs, make things as easy and simple as possible, and provide all the coverage I need.

They've been great. When I got my first accident, they were very helpful and got me the best solution possible. My insurance only increased a little bit and it felt like nothing even happened.

Too worried about auto insurance fraud that they ended up losing a customer. I provided as many documents as I possibly could to provide my Pennsylvania Proof of Residency which they deemed, not enough proof.

I've only had one accident, and it wasn't my fault. A drunk driver hit my parked car in the middle of the night. Geico told me that my new car was $1,000 under the "totaled" qualification and, instead of new parts, they replaced my car parts with second market pieces. I lost thousands of dollars. I'm not sure why I even stayed with Geico, but, other than that, I haven't had any issues. Their website is easy to use, and I make all changes and payments online.

I had unfortunately been involved in a car accident and they were so quick to help and get me back on the road in a car as soon as possible. They also called me daily for the first week or so to ensure I was healing properly and was receiving everything I needed from them.

I have had Geico for a few years. When I needed to file a claim, they responded quickly to emails and claims. Geico also has an easy to use website and app. I was able to get insurance proof from the app.

They are a reasonable insurance company. I've had them for over 5 years and don't have many complaints except they have went up on me twice in a year but that was due to my state and not them.

I haven't had to file any claims, but easy to compare plans, update coverage, and purchase online. Also easy to access insurance cards and print from the computer. No calls necessary, I do everything online.

Very helpful when I call. Customer oriented... I had an issue with changing cards for automatic payment and Geico accidentally charged the former card instead of the present. They reimbursed me for the overage charged to me from my bank. Great company!

The roadside assistance helped within an hour. The rep was friendly and called back to check on me. The tow truck driver was not all that experienced and cracked my front bumper trying to get the car on and off the ramp of the bed of the truck. But this was minor compared to getting my vehicle off the road and to the repair shop.

They do what they are supposed to do, they have very competitive prices and they have never let me down. I have used them for many years. Plus they have a super cute spokes gecko...

Geico is an okay insurance company but I like my last insurance companies better because of better prices, and better discounts. I do not like the payment options available. I like when I can choose what payment options are best for me. I do not like to feel like I have to have auto bill pay. I like insurance companies that let me pay a monthly bill on my own terms.

My wife's car was struck by a dump truck, hard hit, threw the car over a curb, etc. Bad hit. The car was taken to a GEICO REPAIR CENTER. Huge mistake. Everyone there works FOR GEICO. The GEICO's adjuster is the one dictating and writing the estimate. They were very rude to my wife and really had a "bully" attitude to her. After 30 days in the shop, the car was returned with a door that doesn't close and wind draft. Another 30 days in the same shop, car comes back WORSE.

I've had my insurance (auto, motorcycle, home, camper, and boat) with GEICO for over 6 years now. I've always received the best customer service as well as the best claims service (which I only had to use over, thankfully). GEICO has had the best rates with no other company even coming close the entire time I've been insured. I even worked for the company for 5 years and saw the behind the scenes of what goes on. GEICO employees some of the smartest, determined, hardworking individuals I've ever seen. Everyone when's together to make GEICO a great company to work for and be insured by. It's recommend GEICO to anyone.

I got when I bought my car. The dealership employee offered it to me. So far it's cheap insurance. As well as the update they tell me on my monthly pay or if my credit score has change. I am very pleased I say. But I think what made me really to staying to Geico is the lady who helps me to understand my contracts. She also informs me of any updates or deals that I can get or if I can get cheaper payments.

I just signed up with them recently after I found out that they could save me $800 on my auto insurance compared to the coverage I had with a company that I had been with for a few years. The savings were so huge that I had to ask their rep if I had entered something wrong and got an incorrect quote. The rep started laughing and said that most people would say the exact thing that I said because the savings were a lot. Wish I did this a lot sooner.

You can sign up for automatic payment with your checking account. There is always an available customer service rep at any time of the day or night. The new local office locations are also helpful and convenient. I feel the rates are fair and competitive and the company is easy to deal with.

Geico has always been a great insurance company for me. They immediately faxed my new insurance cards to my DMV the moment I asked. Any claims I have had they handle within a reasonable time frame. They sent an insurance agent one day after the accident. My monthly bill is low and I have great coverage.

The Lizard is cool, but to the rest of this company, there are several words that come to mind. Geico has been a good company, but once I purchased a home, compared to other bundles from other companies, they were the highest, and as a long term customer one would think with this kind of LOYALTY, the bundle price would be low. But no, they felt as now they can stick it to me, and now I am in the process of finding a company that will not look at me as a cash cow for meek coverages of home and auto. Thank you so much GEICO for allowing me to really see truly what a loyal customer means to you. Insurance companies that claim they have their customers well being at heart should mean it, not use this as a marketing tool!!

As far as I can remember the rates were low, they had good billing options, available 24/7 and I got treated as a respected customer. I would highly recommend them to anyone in the market for auto insurance.

I am 19 and male. So I understand that my insurance rates are going to be higher. Geico advantage. I did not know how much CHEAPER I could get a policy with BETTER coverage until I left. I got a ‘94 Jeep GC and they charged me $168 for the longest time. Well the car broke down and it was going to be awhile before I could repair it. I called to see if they could pause my policy since I wasn't driving it. Geico said the best they could do is give a "storage" policy for $49/month and save my old policy when it is repaired. I asked if my rate would go up and they said no. I got it fixed and got it switched over, $186/month! I told them what they had told me. The service person told me my policy in general did not go up, but due to "uneven spacing" for payments I had to pay up in bigger chunks. I WAS STILL PAYING FOR INSURANCE SO THAT THIS DID NOT HAPPEN!

The only time I ever had to file a claim (for the only accident I have ever been in) the response was immediate and everyone I spoke to or interacted with was concerned for my well being and compassionate. You never know until you have to use your insurance what its true worth is. Geico is absolutely top notch!

I like that Geico is very personable and they have great customer service. Their rates are pretty reasonable and very comparable. They offer great add on products for example window repair, car rental, and roadside service. They have a quick response time when you have an accident and they are very quick when handling the claims and repairs. They have a very easy website and mobile app. It is one of the easiest websites that I use frequently.

I have been with this company for so many years and has never had any problems. Geico is a company that I would highly recommend. Their services go beyond the limits of just being another insurance company.

We have used Geico for 7 years after switching from another, less helpful agency. Although we have never had to file a claim with Geico, we have adjusted our policy multiple times and have received excellent customer service every time. Overall, I am very satisfied with the service that Geico has provided us and we expect to do business with them for many more years.

Received better rate when I did my search. Previously had insurance thru Progressive and was paying double what now paying. Geico was a better choice. Also checked with State Farm and Allstate.

Really great customer service. My husband had an accident a few months ago and he called immediately. The customer service rep walked him through what he needed to gather for information and even spoke with the other gentleman while they were all on the phone. We have been with Geico for several years now and am completely satisfied with the rates, the coverage, and the service.

I have had to call Geico on a few different occasions and every time I have contacted them they answered my questions immediately. One of the things I like best about Geico is if you break down on the road they ask if you are in a safe location. Their customer service is fabulous. They have great prices on their policies as well. You will be hard pressed to find a more economical policy without sacrificing something else for it. I would highly recommend them.

I had my 2011 pristine truck stolen in Texas on September 03, 2015. Today is October 26 and I have still not been paid. I have talked to supervisors **, both promised to get involved. After several messages, resorting to calling them cowards, Mr. ** finally returned my 5th call saying he tried to reach out to me. We had never gotten a message. My adjuster, **, is inexperienced, and obviously has no background in claims. I have over $7,500 in documented options on my vehicle, and he states that they have no value, and is doing me a favor by offering me $850.00 and about 82% of the appraised value of my truck. I would like to add that my wife and I are seasoned, independent insurance adjusters, and do this for a living, so I have some idea as to how these claims should be taken care of.

Geico has the best rates and customer service! Once, they even credited my account after finding a discount I could back date. They are easy to get a hold of also. I had planned on getting on my husband's insurance but it was actually cheaper for me to stay with Geico even as an individual!

I am very satisfied with the service provided. I am happy with the premium and was happy with my claims processing. I have found the premium lower than most of the popular choices. And also the premium did not skyrocketed after claims processing.

It's low cost, good customer service and all franchises are good.

They have always been there for me. The premiums have been close to what they were when I started with them. Any claims I had were handled professionally and quickly. My claim was settled to my satisfaction.

I've had all good experiences with GEICO. Every time I've had to file a claim or talk to a customer service representative, it has been a pleasant experience. They are very attentive, thorough, and caring representatives. I feel like they want to help me.

I have been with Geico for over five years. I have never made a claim but I am happy with their service and they have never raised my rates. I have checked other companies and Geico is still the best price around. They also give me a bundle rate for home renter insurance which I also find is very reasonable. I am happy with Geico and probably would not consider changing. Oh, and I love the commercials, the little gecko is adorable.