GEICO Reviews

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About GEICO

GEICO sells auto, home, renters and motorcycle insurance. It has several discount options, including for those who combine its coverage policies. As a direct provider, it can offer lower auto insurance rates than many of its competitors. Policyholders can manage their coverage online or through the company’s mobile app.

Visit www.geico.com
Pros
  • Affordable policies
  • Several discount options
  • Intuitive website and app
Cons
  • Can be pricey for high-risk drivers
  • Few local agents

GEICO Reviews

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    Page 21 Reviews 3665 - 3865
    Customer ServiceStaff

    Reviewed Nov. 28, 2015

    Geico has always been good to me. I have no reason to complain. In the very beginning it was good. I was happy with the representative who explained the plans and the prices - also let me know how much I needed to get started. Since then everything has been great. If I have any questions and concerns all I have to do is call my agent. In the past when I did call he was always very polite and understanding but most important he listened to me. So with that being said I'm happy and have had no problems and I also recommend them to my family and friends.

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    Customer ServicePriceStaff

    Reviewed Nov. 28, 2015

    They provide exceptional assist no matter the situation. GEICO is very easy to get hold of at all times. GEICO Provides the best price possible for what I need. They provide exceptional customer service to assist worth all situations. GEICO knows how to listen to their customers to achieve the purpose of each customer's call or visit in. GEICO does not keep you without transportation. They will do whatever possible to get you and your car back on the road.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2015

    Geico is a great company. They have great customer service and customer support. They go the extra mile to make sure that their customers are satisfied. They are very responsive and they handle matters very fast. They have great low rates and no hidden fees.

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    Customer ServicePriceStaff

    Reviewed Nov. 28, 2015

    I like that a person answers when I call but fortunately I have not had an accident to need their help. Their price was lower than State Farm, which is who I had before. I have not had rate reductions in a long time despite no accidents or tickets.

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    Staff

    Reviewed Nov. 28, 2015

    We have had our policy for more than 5 years and have filed 2 claims. They have always been helpful and quick to resolve any issues. They even replaced our son's car seat after our car accident without any issues.

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    CoverageStaff

    Reviewed Nov. 27, 2015

    I love GEICO! The process of obtaining insurance was so easy! The staff is always friendly! By far the best insurance I have ever had. I have had a few of the competitors and nobody compares to the great rates GEICO always has. They have the option to have the monthly payment come directly out of your account which makes it so much easier, I never forget to make a payment!

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    CoveragePrice

    Reviewed Nov. 27, 2015

    We have had insurance with this company for about three years. We have not yet been in an accident or had any damage to our vehicle, we do know however that roadside assistance and rental reimbursement is covered under the policy for a price of about 450, for a 6 month period. We think this is a good deal as compared to other companies that charge more but do not offer this service, they also offer the same insurance coverage as our previous company for a lower price.

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    CoveragePrice

    Reviewed Nov. 27, 2015

    Not bad auto insurance for the price. Have never had to make a claim so I'm not sure about that part. As far as it goes, most auto policies are about the same, some are cheaper than others.

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    CoverageStaff

    Reviewed Nov. 27, 2015

    GEICO auto insurance is one of the best that anyone can buy for their car. They pay off great in case of an accident and always there for you when you need them. They don't hesitate to get you taken care of when you have a problem. The service with the people that work there are very polite to the customers and also they are available when you need them. I would recommend anyone to go to GEICO auto insurance. They are one of the greatest companies around. I will always give them a five star rating on what they do.

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    Staff

    Reviewed Nov. 27, 2015

    I think my insurance company is great. They have been there anytime I have ever needed them. They are a great company. I am very happy with the way they treat me and I am going to stay with them until the end.

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    PriceStaff

    Reviewed Nov. 27, 2015

    I have been very very satisfied with my insurance and have been with them a very very very long time. People are very nice and price is very reasonable. Very good quality.

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    PriceStaff

    Reviewed Nov. 27, 2015

    It's a good insurance that offers lowest price when we quoted. And they also take care of our concerns. They even give discount we request. It is better if they give accidental forgiveness and ticket points nullifying. Nobody makes mistakes intentionally. It costs money.

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    Reviewed Nov. 27, 2015

    Just great and easy to do business with and fair rates with really good fast service. Geico has always been by my side when you need them and are easy to pay in several different forms.

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    Customer ServiceCoverage

    Reviewed Nov. 27, 2015

    I am very happy with my auto insurance company. I recently married and have considered combining insurance companies with my new wife. I asked her what she was paying, and even though she has better credit and has not had accidents or tickets, my full coverage insurance is cheaper. They have always been flexible with me if I need to push a payment date out a few days. And the one time I required roadside assistance I simply made a call and waited for them to send someone to my rescue. I will continue to be a happy customer of GEICO.

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    Customer Service

    Reviewed Nov. 27, 2015

    I am happy with Geico. They have good premiums, good customer service and also give plenty of discounts for many different reasons. They also offer other insurance instead of just auto. They have home, business, property, and also life insurance. If anyone was looking for a good insurance company I would definitely recommend Geico. I have been with them for over 5 years now and have had no problems with them. Geico has been around for a long time and enjoy doing business with them. I don't know what more to say than to give them a try and you will have just as much of a good experience with them than what I have with them.

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    CoveragePrice

    Reviewed Nov. 27, 2015

    My monthly rate decreases majorly every 6 months when my policy gets renewed. I have very good coverage for the amount I pay, they make it easy to have affordable, and great car insurance.

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    Customer Service

    Reviewed Nov. 27, 2015

    They kept making my payment go up and up without explanation. When I tried to have them fix it they told it's because of my driving record and there is nothing on my record. Their customer service they must hire complete idiots.

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    Customer Service

    Reviewed Nov. 27, 2015

    GEICO is easy to work with, has a great website that is simple to use. Customer service is very fast and explains everything in detail. Rates are very comparable or better than the rates of other companies.

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    Coverage

    Reviewed Nov. 27, 2015

    It has been an amazing company. No problems at all. When we leased our new vehicle we were informed that we had to have full coverage insurance before driving off of the lot. Instead of settling for dirt cheap off brand local insurance we decided to go with Geico. We were able to use a smartphone and sign up right there at the dealership. We have very decently priced full coverage insurance with flexible bill payments.

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    Customer ServiceCoverageSales & Marketing

    Reviewed Nov. 27, 2015

    I switched to this insurance company over six years ago. I had gotten quite a bit of mail and had seen numerous commercials advertising Geico and for the longest time I just ignored them. One day I decided to call and get a quote and was astounded when I reduced my yearly cost of auto insurance by nearly $1000 a year, with the same coverage that I was getting with my previous company. I have been a loyal customer ever since. One phone did add up to major savings for me over the years.

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    Claims HandlingPrice

    Reviewed Nov. 27, 2015

    I have had GEICO for over 20 years. During that time I have only had to make a claim for an accident one time. The entire process to resolve the claim took less than two weeks to resolve. They made sure that I had a rental car until my vehicle was repaired and there was no lengthy paperwork to fill out. I could not have asked for the prices to be simpler and I would certainly recommend GEICO to everyone.

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    Customer Service

    Reviewed Nov. 26, 2015

    Auto insurance company much more safety and useful. Best service, low premium, best customer service. This is best service in USA. Compatible low premium, and very satisfied. It saves money.

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    Customer ServiceClaims Handling

    Reviewed Nov. 26, 2015

    Geico has always provided outstanding customer service. They handle our claims in a very timely and professional way. Their rates are very competitive and I would highly recommend them to anyone looking for good quality auto insurance.

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    Customer ServiceCoverageStaff

    Reviewed Nov. 26, 2015

    It is easy to contact the company. They allowed me to choose what kind of coverage I wanted. Their workers are very knowledgeable. They also are very personable. Answered all my questions in a timely manner.

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    Reviewed Nov. 26, 2015

    My experience with my auto insurance is that it's great. I have no issues with my current auto insurance. They recommended the defensive driving course to lower my monthly payments.

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    CoveragePrice

    Reviewed Nov. 26, 2015

    Very great company that works with me on the payment schedule. Also great customer services. They offer an app which I can use to communicate with them instead of waiting on the phone or waiting for a reply from an email. Also they were able to get me coverage within my price range.

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    Customer ServicePrice

    Reviewed Nov. 26, 2015

    Good deal. They provide a good service for the price and are nice on the phone. When I do have an accident they are helpful to resolve the problem and pay quickly so I can get my car fixed. And it was easy to get a rental car.

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    PriceStaff

    Reviewed Nov. 26, 2015

    Geico is a great company. Anytime you have a problem they are right there 24 hours a day to solve it. They are real nice and pleasant to talk to. And I personally think they have the best price. I have been with GEICO all most 18 years. If they doesn't mean they are great, I don't know what else would. Thank you so much Geico, for being there for me.

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    Customer ServiceClaims HandlingOnline & App

    Reviewed Nov. 26, 2015

    I've had Geico on and off for the past 10 years. I've never had issues and the customer service has been great! They make submitting claims quickly and smoothly, especially using the app.

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    Reviewed Nov. 26, 2015

    They are nice and have great rates. They work with you on payments and are very knowledgeable about their company. There is a variety of ways to get information about policies and you have instant access.

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    Customer ServiceCoverage

    Reviewed Nov. 26, 2015

    I've been a long time customer of Geico and have had no issues for nearly 16 years. My only problem is they do not offer any sort of discount for loyalty or remaining collision free for that period of time. Never having to call on them for anything they're OK. But I feel they should offer a discount for not having any issues for the 16 years I've been insured with them.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2015

    Decent rates, reputable company, good Customer Service. No complaints so far. It is a company that makes the quite and business process easy and convenient through the internet, Phone or local agent.

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    CoveragePriceOnline & App

    Reviewed Nov. 26, 2015

    GEICO is very simple to sign up for. They have competitive rates and their website makes it easy to change your coverage within minutes, immediately adjusting your payments. Love the ability to pay through the app! I made my boyfriend sign-up for insurance at Geico and he was shocked at the ease of use and affordable quote.

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    Customer ServiceCoveragePriceOnline & AppStaff

    Reviewed Nov. 26, 2015

    Customer service has always been friendly. The website is convenient and easy to use. I have my payment automatically withdrawn from my bank account and have paperless billing, which is very easy and convenient. The prices are very fair and they have plenty of options for automobile coverage.

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    PriceOnline & App

    Reviewed Nov. 26, 2015

    I was pleasantly surprised when shopping for auto insurance that Geico was the best match for us. I love the ease of their website. The rates are very affordable, even with my son who is under 25! I had previously used Esurance and I thought they were the least expensive around. When that was up for renewal and I was shopping, Geico beat our Esurance price by almost half. Thankfully we haven't had to make any claims but I imagine that process will be just as easy. Definitely 2 thumbs up for Geico!

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    Customer Service

    Reviewed Nov. 26, 2015

    Nothing major ever happened between us. I need it once when My battery went broke. I called them by the phone, and they answered well. The guy was well-informed about everything, but of course it took me 60 minutes.

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    Price

    Reviewed Nov. 26, 2015

    We tried buying a used 2013 Toyota Avalon and so we tried to set up our insurance with Geico and the monthly payments were going to be ~100. The car got sold so we then successfully bought a 2012 Toyota Avalon and let the insurance company know. They bumped up the monthly payment to ~130 and did not give a reasonable explanation as to why it was more expensive. It was upsetting and I think we'll find something else when the contract ends.

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    Staff

    Reviewed Nov. 26, 2015

    Geico is a reasonably priced insurance. I had some issues related to a divorce that I needed help with. Geico was very understanding and helped me work it out. When my windshield got a crack in it I was able to deal with it that day! Easy to navigate the Geico website!

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    Online & App

    Reviewed Nov. 25, 2015

    The GEICO website is useful, comprehensive, and very, very, useful. One can get a quote, open a policy, renew a policy, view paperwork, update account information, make a payment, contact customer service, report an accident, file & track a claim all online. Nothing could be easier. Insurance is a necessary evil, but so far we have been in good hands with GEICO. True, so far we haven't filed any claims so I cannot speak to the veracity of that process. I can however speak to the low prices; they are by far the lowest of all of the major insurance companies. I have read more than a few negative reviews about GEICO online, but I hope they are not the norm; time will tell.

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    Price

    Reviewed Nov. 25, 2015

    My insurance company is good so far. It offers lower monthly payment for our 2 cars than Progressive. I don't think other insuramce companies offer lower monthly cost. If they do then I think I can switch.

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    CoveragePrice

    Reviewed Nov. 25, 2015

    I enjoy the low price and the good coverage, I pay less than 30 dollars on my insurance each month which is a lot lower than other insurance companies I've tried using. The payment process is pretty easy. I pay it online automatically through a banking account and it's done! I'd enjoy it if the insurance card was laminated though, they send paper cards and they are so easy to mess up if you leave them in the glove box of your car.

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    CoveragePrice

    Reviewed Nov. 25, 2015

    I love the plan that I have. You pay for four months and then you get two months off. And also my plan includes full coverage and it's super cheap!! I would definitely recommend this insurance company to my friends, family and everyone else!! Get a quote and definitely check this insurance company out!! It's definitely worth it!!

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    Customer ServicePrice

    Reviewed Nov. 25, 2015

    They have really fair prices, customer service is really easy to use and super friendly. We had to file a claim because of hail damage, I called the claims department and they found a repair down the street for me. They give all kinds of discounts for good driving, school and military.

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    Reviewed Nov. 25, 2015

    I am satisfied with Geico, but I was happier with my previous insurer -- USAA. They provided a better rate and communicated better. However, I have no real issues with Geico; it's just not as good a deal.

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    Reviewed Nov. 25, 2015

    I would recommend my insurance to everyone that I could in the world and their brother and sister and father and mother and grandpa and grandma and the whole neighborhood up to the President of the United States.

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    Claims Handling

    Reviewed Nov. 25, 2015

    We switched to Geico about 3 years ago after comparing coverage and premiums with several other companies (via the internet). We have only had to file 2 claims, and both were handled to our complete satisfaction. The first was a simple roadside assistance claim. We paid for the towing out of pocket and sent the receipt to Geico in the mail. A reimbursement check arrived in a couple weeks for the full amount. The second was just a few months ago. Someone backed into my wife's new car in the bank parking lot. Geico handled everything with the other party's insurance company. We have been very satisfied with our relationship with Geico. I would highly recommend.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 25, 2015

    I was in a pretty severe auto accident and GEICO was very responsive with my claim. I was paid fairly quickly and their customer service representatives were extraordinarily helpful. I was very happy with their service and I would recommend them to others without the slightest bit of reservation.

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    Staff

    Reviewed Nov. 25, 2015

    I pay a decent rate for my insurance and Geico representatives are very helpful and attentive during incidents. My car had a malfunction and there was an accident and my rate never went up. I recommend roadside assistance as well. They are fast and efficient.

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    Price

    Reviewed Nov. 25, 2015

    It is way too expensive and I am currently looking for a different policy. I have had it since I moved back to Louisiana about a year ago and they are good but too expensive. I plan on calling around to get estimates so hopefully I will be able to find something.

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    Customer ServiceStaff

    Reviewed Nov. 25, 2015

    They're very reliable, they have a great customer service dept and they're very inexpensive, they also have very smart and intelligent employees that not only are very curious but they are also very dedicated to not only their job but they're very loyal to their clients.

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    Coverage

    Reviewed Nov. 25, 2015

    I've only had 1 accident and they were very quick to fix the car, but even though I had full coverage, they gave me a hard time about my injuries and I had to get a lawyer. Even he had a hard time getting my medical paid.

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    Claims HandlingPriceStaff

    Reviewed Nov. 25, 2015

    It's been great, they are very helpful and responsive with claims and requests. The cost is very reasonable. I would not imagine using any other auto insurance. They are very helpful. The website and app is very easy to use.

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    Staff

    Reviewed Nov. 25, 2015

    I'm very happy with Geico. They're a very good company. I've been with them for 6 years. Their rates are very good. I would recommend them to everyone! I've had problems in the past with tickets and a car wreck and they were very helpful and there for me.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 25, 2015

    GEICO was the absolute worst auto insurance ever. Take a look at the recent class actions lawsuits against them! I faxed and emailed them (also had the bank tell them on the phone what they were doing!) the bank statements showing GEICO their error in which they took three payments of over $200.00. They only returned 1 of the fees and then charged me twenty dollars because I had to block them from my account!

    They were also deceiving, would say anything, lie straight to you while they are reading the bank statements. I asked them several times during the time of trying to get my money back how would they feel if this was your mother or yourself getting robbed out of your bank account? GEICO always give a low quote so they can reel you in to get more money over the course of your premium! Beware of GEICO! Call your State Insurance to have them investigate if you feel they are finding absurd reasons why to add additional fees every month to your auto policy!

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    Customer ServicePriceStaff

    Reviewed Nov. 25, 2015

    Signing up was easy and done mostly over the phone. Rates were very low, their agent searched for ways to lower the cost for me.

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    PriceStaff

    Reviewed Nov. 25, 2015

    I love Geico and have been with them for almost 13 years! They have awesome roadside assistance and they are always courteous and helpful. They offer great prices. Anyone who wants to save money for great insurance should choose Geico, you won't be disappointed!

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    Price

    Reviewed Nov. 25, 2015

    Cheaper than 21st Century. Don't know about claim processing, as I haven't filed one.

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    Customer ServicePrice

    Reviewed Nov. 24, 2015

    I'm happy with this company because it has saved me about 1000 less a year and they have very friendly customer service and an easy website to use and it's very affordable. I'm glad I decided to use Geico as it has saved me a lot money. I would recommend this company to everyone who needs to save these days. Thank you Geico.

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    Coverage

    Reviewed Nov. 24, 2015

    I am completely content with my current auto insurance. I haven't had any crashes though, so that is probably why. I don't pay very much each month, but I get great coverage in the incidence that anything is to happen. I can't say I'd change auto insurances to a different one, the process is cumbersome and usually drawn out and tiring. This may be a thing to change in the auto insurance industry.

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    Customer ServiceClaims Handling

    Reviewed Nov. 24, 2015

    I have been a customer of GEICO for over 20 years. Their customer service is excellent. In the unfortunate event that you must file a claim, it has been my experience that they are compassionate, helpful and they expedite the process with the least amount of red tape possible. If you use one of their GEICO EXPRESS collision places for auto repair, the appointment process is painless, the drop off process is fast with paperwork already prepared upon your arrival, and your loaner car is waiting. And they guarantee the repair 100%. I highly recommend GEICO.

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    Coverage

    Reviewed Nov. 24, 2015

    It's mostly bells and whistles, it's decent insurance with its up and downs. The commercials are shoved down your throat and you feel obligated to purchase from them. With deeper and more diligent searching, I probably would have found a better provider.

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    Staff

    Reviewed Nov. 24, 2015

    I have had nothing but good experiences with Geico. They go out of their way to help me, and help anyone I know that has their insurance. They've got to be one of the best insurance companies that I have ever been involved with. I don't think I would ever want to be with another company, because they wouldn't match up well with them.

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    CoveragePrice

    Reviewed Nov. 24, 2015

    Good so far but price is high. Need to check somewhere else but it is convenient and I can't really complain but check out others and their cover!!!

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    Customer ServiceCoveragePrice

    Reviewed Nov. 24, 2015

    Best price for pretty good coverage - they have a lot of discounts that have helped. Customer service has been okay, could be better but definitely could be worse. They assisted me when I was having trouble with another company due to a car accident and never raised my rates.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2015

    Geico is very reasonable with their rates. I like that I can manage my policy online, if I do have an issue with my policy and need to speak with a customer service representative, there is not a long wait and they are very helpful.

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    Reviewed Nov. 24, 2015

    I don't have much experience with the auto insurance company since I rarely drive. It's like any other auto insurance company that wants your money. It's nothing special is all I'm saying too. Seriously I finished school and didn't want to be hit with an essay.

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    Coverage

    Reviewed Nov. 24, 2015

    Had to switch to Geico because it is more affordable in the state that I live. Had progressive before this and really enjoyed the snapshot for the discount. Geico has a really good bundle insurance coverage.

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    Claims HandlingStaff

    Reviewed Nov. 24, 2015

    I have nothing but great things to say about Geico. They are awesome. They are very passionate and if you need to change your billing date, there is no problem. They also have other insurances like life insurance, home insurance, and other insurances that you might need. They have always handled claims professionally and accurately.

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    CoveragePrice

    Reviewed Nov. 24, 2015

    It's a fine insurance provider if you need a basic policy for a low price. If you have complicated needs or want an insurance policy that does more than satisfy your legal requirement to carry insurance, you're probably better off with another company. That said, their rates really are low, and the service I have received in the 9 years I've insured my car with them has been competent and polite. For people on a budget who don't need a lot of insurance, it's a great fit.

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    Claims HandlingStaff

    Reviewed Nov. 24, 2015

    In 2013, I was hit in the back by a uninsured motorist. The driver who hit me had a suspended license and had no insurance. I suffered an acute neck injury which required extended medical treatment and pain management. Geico attorney dragged the claim out 16 months after I completed treatment. Although, I only had two car accidents in the past 30 years both in the last five years, Geico lawyers treated me like I was a criminal. Geico lawyers claimed that I was trying to recover twice for the other accident I had. Although, I have been driving for almost 30 years and only had two accidents, both accidents in which I was hit by an uninsured motorist, Geico lawyers accused me of reporting the same damages in order to prolong settlement efforts and to undervalue my claim. Geico lawyers went as far as to suggest that I staged the entire accident.

    During the arbitration, Geico lawyer attempted to correlate the accident with the fact that I was unemployed. At the arbitration, Geico hired three arbitrators with a maximum fee of $20,000 each to award me $1500 in damage. I have $25,000.00 in medical bills and suffered considerable pain and loss of life as the result of my accident. I make payments each month to insure my automobile. I have never committed a crime in my life and have an excellent driving record. Yet, Geico lawyer had the nerve to asks my nephew during a deposition if I was trustworthy and could I be believed. If you have to file a uninsured motorist claim with Geico, I suggest you inform your lawyer to bypass arbitration and file civil suit. I have fired my attorneys and will be filing civil action in a court of law against Geico. Geico treated me unfairly.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2015

    I had a good experience with GEICO right from the start. When I spoke to a representative over the phone she was very helpful and was also a very good communicator. I found her customer service to be excellent as she helps me decide which categories I needed to focus on and how much I should be spending. Since then I have had a smooth ride with the company with no problems whatsoever.

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    Coverage

    Reviewed Nov. 24, 2015

    I was satisfied with GEICO insurance. They had reasonable rates and I never had any issues or problems with them during the two years I was insured by them. I was a bit skeptical at first not knowing what to expect but, I never gave it a second thought once they became my insurance representatives.

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    Customer ServiceCoveragePriceStaff

    Reviewed Nov. 23, 2015

    While I have been insured by GEICO Auto, I have always been treated with respect. When I call I never wait on hold. When speaking with a representative, my questions are answered in a timely fashion. I feel that the prices are reasonable. Other family members also insured by GEICO have only excellent things to say about the company.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 23, 2015

    They provide me a good coverage with affordable price. My insurance premium drop at least 20% after I switch to GEICO. They had customer friendly website and mobile app. It is every easy to use. So far, I have not had any car accident after I switch to Geico, so I have not get chance to deal with their customer service. This is reason I give them star 4 instead of 5 here. If they keep same premium for me next year, I will stay with them.

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    CoveragePrice

    Reviewed Nov. 23, 2015

    Just recently got GEICO after our rates went up with Progressive. No complaints so far, and the cost of our insurance is low, always a plus! We have full coverage on one car and liability on the other, and are only paying $72 a month. We were going to be paying $107 a month with Progressive. Only downfall is that the deductible is high ($2500), but we could get a low deductible and still only pay $97 a month.

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    PriceStaff

    Reviewed Nov. 23, 2015

    Good company and great prices. They are a satisfactory company that goes lot of hours was to help please their growing clientele of customers. This is one company that I would highly recommend to anyone.

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    Reviewed Nov. 23, 2015

    Geico was a pretty hassle free company. I was able to pay my bills online through auto payment every month. I even once dinged a car in a parking lot, and Geico did all the work for me to reimburse the other person, and my rates didn't go up.

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    CoverageStaff

    Reviewed Nov. 23, 2015

    Was a great experience. When Purchasing the insurance the agent was very knowledgeable about the products and pointed me in the right direction. During the term of the coverage the reps were very attentive and offered great service. Overall, I would recommend the company and will use again.

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    Claims HandlingStaff

    Reviewed Nov. 23, 2015

    They have very competitive rates. When I had my accident, they handled the claim very quickly and fairly. Every employee I have spoken with has been very helpful and extremely friendly.

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    Claims HandlingStaff

    Reviewed Nov. 23, 2015

    Happy with their service, easy claim service. Can text photos of accident from your smart phone. You're in good hand with the local agent that WILL LEAD YOU through with all the paperwork. They will pay you with a check after deducting your deductible and order the work to be done and tell you how much it will cost. If you want the work to be done, they will tell you how much time it will take and the car rental agency is right next door . Your accident stress is greatly reduced with all these convenient services available.

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    Claims Handling

    Reviewed Nov. 23, 2015

    Never had a claim or traffic violation in 10 years yet my rate goes up every year. That's ridiculous. My rates should be going down or staying the same as a reward for being a good safe driver.

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    Reviewed Nov. 22, 2015

    Great company. They have great rates and exceptional service. They look out for you as a consumer. Any car that you drive you are covered if you drive another car with their insurance.

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    CoverageStaff

    Reviewed Nov. 22, 2015

    Works for me, friendly agent and good service, and reasonable prices for their coverage. They took good care of me the few times I've had accidents, and made sure I could get driving again without spending an arm or a leg.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 22, 2015

    Geico has been a great insurance company. I get full coverage at a decent price (could be better). When I had my one fender bender in 10 years of coverage, the first thing they asked me when I called was "are you alright" and through everything were most with if I was ok. They helped me to know what I had to do and got my car towed and fixed.

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    Claims Handling

    Reviewed Nov. 22, 2015

    I've been pleasantly surprised by how well they treated me when my car was stolen. Super helpful, didn't assign blame and processed my claim in a very timely manner. It is very easy to set up auto payment.

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    Customer ServiceCoverage

    Reviewed Nov. 22, 2015

    I was shopping around online for a new insurance company about a year ago because I was unhappy with the premiums I was paying to my insurance provider at that time. The best deal I found was that I could save around $180 a year with GEICO for the exact same coverage that I already had. I signed up immediately, and I have been very happy with the change so far. Paying my bill online is easy, seamless, fast, and hassle-free. I have not had to use customer service as yet, but I am quite confident that it will be a trouble-free experience.

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    Claims HandlingCoveragePrice

    Reviewed Nov. 22, 2015

    I did a lot of research when looking for an auto insurance company, GEICO gave me the best price. I was hit by another car and they gave me advice about what to do since I was not at fault. They advised me that I should not make the claim through them but through the other person’s insurance and explained why it was more likely to benefit me. I took a car off of my policy and it was very quick and easy, and they lowered my bill for the length of time the car was not in use even though it was insured. Signing up was simple and online and I printed out my insurance cards right away. I love GEICO so far and have been trying to convince my mom to join them!

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    Customer ServiceCoverage

    Reviewed Nov. 22, 2015

    It was really easy to get insurance. I called and within minutes I was able to get it. I even called late at night at around 11. You get several benefits that I haven't used yet. They're very helpful when you call with a question and explain everything very well. I wouldn't use any other insurance company.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 22, 2015

    I haven't had any accidents nor has my husband so we haven't filed any claims ever with Geico. We have received accident forgiveness because of this which is great just in case something does happen in the future. When we signed up with Geico their customer service was great and very helpful. We also added our home insurance with them as well which we haven't had to use either yet! So far we have loved Geico but that could change if we ever have to file any type of claim with them.

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    Reviewed Nov. 22, 2015

    I would compare prices when I had auto insurance. Geico offered the best rates when I was searching on the internet. They were a good insurance company. I would still have them if I needed auto insurance.

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    Customer ServiceClaims HandlingCoverage

    Reviewed Nov. 21, 2015

    Their customer service is very efficient. They have processed my claim after the accident very promptly. All the phones calls were initiated by their agents. They also have low, competitive rates that have not been raised within the 2 years I had their coverage.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2015

    I have had nothing but good experiences with Geico. I first used my insurance when my car broke down and I needed it towed. I called and they helped me right away. The person even asked if I was in a safe place, and offered to remain on the line if I was alone. I was thankful for their concern.

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    Staff

    Reviewed Nov. 21, 2015

    It's been fine. My husband is the main driver but both of our names are on the insurance. He is a really good driver and defensive driver. I am way too scared to drive in NYC where we live.

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    CoveragePrice

    Reviewed Nov. 21, 2015

    I've gone back and forth from Geico to other insurance companies a few times now and I always regret it when I leave them. I currently have car and renters insurance with them and I couldn't be happier. Since my insurance needs are very basic and I shop for the lowest cost and the least amount of coverage I can legally have they're definitely the insurance company for me and I've hopefully learned my lesson about leaving them for another company now. They say the third times the charm, right?

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    Customer ServiceStaff

    Reviewed Nov. 21, 2015

    We have been a customer of Geico for 8 Years. The insurance premiums and customer service are excellent. The insurance representatives are knowledgeable and insightful on the policies. Even though the company is not local, I would recommend them to everyone.

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    Claims Handling

    Reviewed Nov. 21, 2015

    It took long time to process claims.

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    Reviewed Nov. 21, 2015

    It is the best company. You can save money with it. Geico provides good protection. It is reliable. I have been using it a long time. Truly the best insurance company to have as your car insurance provider.

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    Sales & MarketingPrice

    Reviewed Nov. 21, 2015

    They keep lying about why they keep raising their rates. They are scammers. I do not like them. I will not recommend them. They charge too much. How they raise their rates is illegal. They do not give the discounts they promise. They are a horrible insurance company.

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    Customer ServiceClaims HandlingCoverageStaff

    Reviewed Nov. 21, 2015

    I've had this insurance for years and for the most part they are great! I've never really ran into any problems besides a miscommunication between customer service agents and them adding products on instead of taking them off. Otherwise they have been great and I can't really say much more because besides coverages I haven't had to contact them with any claims.

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    Reviewed Nov. 21, 2015

    Love this company. Had them before years ago and just recently went back. Will never change again. This is the best company for someone like me. I would recommend this company to anyone I meet.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 20, 2015

    My only complaint with GEICO is that they try to get the body shops to use non-OEM parts whenever possible. I own a Lexus and always insist on Lexus parts. I found a good body shop that is willing to go to bat for me and they do stellar work. GEICO processes claims quickly and it is very easy to determine the status of your claim, either through the Internet, phone app, or a phone call. Sometimes the wait to get through on the phone to speak to a person can be long but their customer service folks are available 24/7. Very understanding and easy to work with.

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    Reviewed Nov. 20, 2015

    Ive had Geico for 5 years, 4 of them on my mom's policy. I have never had a bad experience and when I switched to my own policy. I got a great discount for being on my mom's policy for so long.

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    Staff

    Reviewed Nov. 20, 2015

    I don't talk with them much. I like their mobile app. I had 1 accident and I had no problems with them doing what needed to be done. They are always friendly when I need something.

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    Customer ServiceClaims Handling

    Reviewed Nov. 20, 2015

    They're just like the rest, nice tv ad, slow response. Whenever there is an accident, it takes them forever to get back at you after you have made an insurance claim, whether you are at fault or not.

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    Claims HandlingPrice

    Reviewed Nov. 20, 2015

    I really like GEICO. Signing up with them was easy and the price is very reasonable. They have a really easy payment schedule and the company has a good reputation. I have yet to make a claim with them but I am sure based on my past experiences with them that it will be an easy process.

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    Customer ServiceCoverage

    Reviewed Nov. 20, 2015

    Having Geico for our auto insurance provider was a good choice for us, as they have reasonable rates and very good coverage. Good customer service if you need them either by phone, cell phone or online at any time!

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    CoveragePrice

    Reviewed Nov. 20, 2015

    They are a decent price and good benefits. They have good coverage especially when my mom's car got a flat on the side of the freeway. Also they pay for towing if your car dies. All and all I'm really happy with this insurance company and plan on staying with them with future vehicles and other coverages.

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    Customer ServicePrice

    Reviewed Nov. 20, 2015

    A good company that is easy to work with on billing and payments with excellent customer service and competitive prices. I would recommend to anyone that is shopping for car insurance. I have been with them for over 5 years.

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    Staff

    Reviewed Nov. 20, 2015

    A person fraudulently claimed we back into her. GEICO double our rate, with 0 damage to our vehicle, no police report, no witnesses and never even sent out an investigator. Our car was a Mustang that supposedly did $850 in damages to a Ford Expedition's front bumper/front end without even scratching the paint on our plastic rear bumper. Agent had to have failed an IQ test...

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    Claims HandlingStaff

    Reviewed Nov. 19, 2015

    I got in a no fault accident and they were extremely prompt with paying my claim and responding to the accident. The people I have talked to in the company all want what's best for the consumer and are extremely knowledgeable about the insurance.

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    Customer Service

    Reviewed Nov. 19, 2015

    It is a decent company, I would neither recommend nor, not recommend, however if you need to see if you can get it cheaper, I'd definitely give them a call. Maybe you can find the type of insurance you need, for the perfect price in your range.

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    Customer ServiceCoveragePriceStaff

    Reviewed Nov. 19, 2015

    I have had a good experience obtaining insurance for 5 years. My car was old 1996 so only bothered with liability and uninsured motorist. I was hit by another vehicle and pushed into the center divider. I reported it to my company immediately. The adjuster called the other party's company for me while I was on the line and stayed on for the duration of the call. She did not have to help me at all since I did not have liability. 20th Century was my previous company and they just washed their hands off a prior accident as soon as they saw the coverage.

    I am purchasing a new vehicle this next week and my boyfriend just bought a new vehicle 2 weeks ago. At that time I called to add his car, (he is already on the policy). My insurance is due on Oct 11 and she added him with full coverage letting me know it started immediately. We do not have to pay anything until the new policy date where we will pay it all and were given a great price. I had intended to check rates all over since it has been a while but now will continue with GEICO because they have gone out of their way to be helpful.

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    Claims HandlingStaff

    Reviewed Nov. 19, 2015

    The insurance company was very easy to do business with. I was able to get reasonable rates which didn't fluctuate too much over time. I never had any issues with filing and processing the claims and the staff was always helpful.

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    Customer ServiceCoveragePrice

    Reviewed Nov. 19, 2015

    Great. Been with them for a couple years. Switched from Progressive because GEICO offers roadside assistance for cheaper price. When I was with Progressive I broke down one day, called Progressive. They said I did not get roadside assistance. My son was with me, he called his insurance company which was GEICO. They sent someone out. Needless to say I called GEICO. Got 4 vehicles full coverage with roadside assistance for cheaper price.

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    Reviewed Nov. 19, 2015

    I have not really needed my auto insurance in the three years that I have been driving, knock on wood. I am grateful for that. I have heard though that GEICO handles accidents well and gets you back into your car or in a new one fairly quickly.

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    Customer ServiceClaims HandlingCoverageOnline & AppStaff

    Reviewed Nov. 19, 2015

    GEICO has great customer service! Making changes or updates is easy through their app or by calling on the phone. I never experience long wait times and their customer support is attentive, polite and thorough. I love that my policy renews every six months and my payments are divided evenly. I don't have to worry about a down payment every time I renew my policy. They also have many discounts available on policies that I am eligible for. They offer excellent driver discounts and multi-policy discounts. When my car was totaled last year, they were very attentive and quick to respond to all of my needs and inquiries during the claims process. I have shopped rates before to compare policies and haven't been quoted a better rate than what GEICO offers me.

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    Customer ServiceClaims HandlingPrice

    Reviewed Nov. 19, 2015

    Best price for my custom needs. I was able to choose what options I needed and get an easy quote before locking into my account. User friendly mobile app, easy to make payments with debit card. Easy interface to make claim if needed. Great customer service when I called.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2015

    They are so nice every time I call. You can tell they have good training and are professional. Only one time that I called I was misinformed but when I called back I was given the right information so it was fine. They have really good rates as well. I am a 21 year old female and I got discounts that make it only $88 a month.

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    Customer Service

    Reviewed Nov. 18, 2015

    I am extremely happy with the rates we receive with just having purchased two used, but newer model vehicles. I feel our rate is reflected fairly for both vehicles. Any time that I have had to call customer service, I have always gotten the help that I needed without being "ran around". Customer service always goes above and beyond our needs.

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    Customer ServiceCoverage

    Reviewed Nov. 18, 2015

    I really love Geico insurance. We have had it for many years. All the insurance companies we have had before always raised to where we can't afford it but Geico just raises a little but it is still cheaper than most other insurance companies around here.. So if anyone is tired of their insurance being too high they should give Geico a try. I am glad we tried it... All you do is give them a call and they will give you a quote over the phone...

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    Claims Handling

    Reviewed Nov. 18, 2015

    They have tried to find ways to reduce my auto insurance and I appreciate that. I haven't had any problems in claims as I hardly had any accidents. The only thing I can remember is when someone hit me in the back. I kept asking Geico to do something but they since it wasn't my fault. However, when I went to Allstate (the other guy's insurance) they did everything. However the premiums are much higher than what I pay at Geico so for now I'm sticking with them.

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    CoveragePrice

    Reviewed Nov. 18, 2015

    Less expensive than a non-popular insurance company my husband and I used to have. I am very satisfied with GEICO and would highly recommend to others. Policy is under $200 for two vehicles, one of which is full coverage.

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    Customer ServiceStaff

    Reviewed Nov. 18, 2015

    Easy to sign up. Great rates and customer service. Have been with GEICO since 2007. I use their online service, but I do see their agents driving around locally, so I feel secure that I will receive prompt service, should I need it.

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    Coverage

    Reviewed Nov. 18, 2015

    Has good basic insurance at a good rate, but if you are accident free there are better companies. I never file a claim with them so I cannot relate to that issue. They were easy enough to do business with and I was able to craft my own policy within reason.

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    Customer ServiceSales & Marketing

    Reviewed Nov. 18, 2015

    GEICO has great customer service and great rates! They offer lots of discounts and are always friendly to deal with. I've been with them for 22+ years. I recommend them for sure! I've never had any problems with them and have no complaints.

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    CoveragePriceStaff

    Reviewed Nov. 18, 2015

    My car is really too old to take full advantage of my car insurance, and it would cost double what I'm paying to get full coverage, so I'm stuck with partial. I'm a good driver, but statistics dictate that my "group" is terrible drivers, so I'm stuck paying more than other people. In conclusion, I haven’t really had car insurance long enough to get a good grasp on how well they take care of me and the car.

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    Customer ServiceStaff

    Reviewed Nov. 18, 2015

    GEICO is a wonderful company. When I started looking for car insurance, I tried getting quotes from different companies both online and over the phone. Without question my best experience was with GEICO. Online, everything was easy to understand and use. When I called, it was not too difficult to reach an actual person and when I did, they were helpful and not pushy at all. I chose GEICO not only because of the great rates, but because of the quality of their customer service.

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    Reviewed Nov. 17, 2015

    My insurance agency is an okay car insurance company. I personally have never been completely and totally happy or completely and totally unhappy with them. To me (and my family) they have been average. Throughout the years with my auto insurance company we have considered moving companies before and would consider it in the future, but for now they will have to work.

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    Customer Service

    Reviewed Nov. 17, 2015

    Reasonable rates, great customer service, fast, efficient response re accident repair, car rental, and courtesy from employees. Constant follow up on repairs and if they could be of any further service.

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    CoveragePrice

    Reviewed Nov. 17, 2015

    Very family company. Wouldn't use anyone else. No other company can compare to this one. The coverage was what I was looking for at the price I wanted. If I ever needed help with something I knew I could get help 24/7 and with the online billing it made it easy to pay my bill.

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    Claims Handling

    Reviewed Nov. 17, 2015

    We have had them for over 4 years now and really like them. We haven't had any problems trying to submit a claim. I like how simple the online account is set up. I also like the auto payments. Then I don't have to remember to make my payments either.

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    Claims Handling

    Reviewed Nov. 17, 2015

    I had a car catch on fire. GEICO took care of everything and had a rental car ready for me in just a couple of hours and settled the claim within 3 days. They made sure the claim was settled quickly so that my life was not disrupted by the car fire.

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    Claims Handling

    Reviewed Nov. 17, 2015

    GEICO offers us a great rate for a couple middle-aged...Thus far we haven't had a claim and would greatly like to keep it that way!! Thank you for letting me give my opinion. Hope it's helpful.

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    Customer Service

    Reviewed Nov. 17, 2015

    I have had very pleasant experiences with Geico. When you call you actually speak to people! I did, however, have a fender bender not with another car but a gate and my insurance went up, so I'm unhappy that it went up after one issue unrelated to another car.

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    Price

    Reviewed Nov. 17, 2015

    We switched to GEICO a few years ago because they gave us the lowest quote for car insurance. They have always been easy to deal with after an accident. Unfortunately, our rate went up by over $500.00 after my husband rear-ended someone last year.

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    Customer ServicePriceStaff

    Reviewed Nov. 17, 2015

    Always friendly and prompt service on the telephone. I appreciate that they take customer service seriously. I have had my insurance with this company for a couple of years now. No complaints. Proof of insurance is always quickly delivered to my email for easy printing at home. I like how this company is very affordable and available 24/7 online and on the phone.

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    PriceStaff

    Reviewed Nov. 16, 2015

    It is a very good company that is very helpful with my situation. I am currently an international student studying in the USA and I needed insurance for me to drive my car here. They were very helpful with this situation and helped me pick an insurance plan for me and it was a good price as well.

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    Reviewed Nov. 16, 2015

    Full of b$ and lies, especially GEICO, as always law only works for the big corporations right it's time for someone to get back to them. They review my friend condition state, he do not need more treatment. GEICO stop paying for the car accident related injury, guess what happen my friend health is going down to the drain his spine everyday worst and he is doing some ER visits and taking hydromorphone on the last one because of the pain so unbearable that drove his blood pressure to the sky. I also note he say he helps with fertilization issues for couple be aware of those doctors.

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    Verified purchase
    Claims HandlingStaff

    Reviewed Nov. 16, 2015

    I went from paying $47 a month for 2 cars, after selling one that just had comp that was parked in the garage to $64 a month. I just received the new cards and I found out my monthly premiums will go up to $88. Spoke to Rep at Geico and she said it was because of the "Medical claims" have gone up. If this is how they treat great drivers and Military Vets with no tickets and accidents for over 25 years, I don't want any part...

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    Customer ServiceStaff

    Reviewed Nov. 16, 2015

    On October 5th, our Fifth Wheel camper had the misfortune of blowing out a tire. We called GEICO, they could not find anyone to help us, nor sent a State Trooper. On our return trip, the other three tires also failed. Again we called Roadside Service, Agent hung up on us. We feel that GEICO should refund our Camper Roadside Service we had been paying for on time every month. When it came time for them to step up, they Committed Client Abandonment. Several Agents agree with us, except Corporate! If you have Roadside with GEICO for your RV, I suggest you drop them. Per ex Roadside Agent, they can't or won't help you.

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    PriceStaff

    Reviewed Nov. 16, 2015

    They give me a great monthly price that I can afford. They are very easy to work with. I can call them at my own convenience. I can check it easily online. I haven't really been with any other auto company so far. A lot of people recommeneded it to me so I decided to try it out and I like it.

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    Customer ServiceCoverage

    Reviewed Nov. 16, 2015

    I have had a very pleasant experience with GEICO. From the second I called and wanted to know about their rates things have been good. Computer access and the ability to download insurance cards and the policy make things go smooth.

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    Customer ServicePriceStaff

    Reviewed Nov. 16, 2015

    I love Geico Insurance. The price difference and the service I have received are the best. I have shopped around for insurance and received the best price from Geico. I love that I can do everything online and not have to wait for an agent to call me back to get the changes made.

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    Customer ServiceClaims HandlingCoverageOnline & App

    Reviewed Nov. 16, 2015

    I have found GEICO to be the best bang for my buck and their customer service is always helpful. Filing a claim is quick, easy, and you have the ability to do so from your phone. The app allows me to pay my premiums, make changes, and even verify my insurance if needed. All around, GEICO has made insurance easy!

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    PriceStaff

    Reviewed Nov. 16, 2015

    They are easy to deal with, I can do all my business with them online. The price I pay for insurance is reasonable. If I need to change my policy I can do it right on line. If I need to speak with someone they are always available.

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    Staff

    Reviewed Nov. 16, 2015

    It was really wonderful, great, stupendous, lovely, impossible to be better, super, wonderful, great, stupendous, lovely, couldn't be better. Truly the best experience possible to have in a lifetime.

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    Price

    Reviewed Nov. 16, 2015

    High rates and high cost are what auto insurance companies offer and should have low affordable rates to keep loyal customers. And should lower rates yearly depending on your length of time with them.

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    Reviewed Nov. 16, 2015

    It's okay. They were the cheapest I found for my new car. After 6 months they went up on rates. I thought insurance go down if you drive good and no tickets. I'm looking into others now because I haven't received tickets over 8 years. I like that they do take money out my account and if I can't pay on my due date they give me two weeks.

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    Reviewed Nov. 16, 2015

    While with them I never had an accident so I never had an opportunity to be either satisfied or dissatisfied. The price seemed fair but I didn't really shop around, my parents used them so I did.

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    Claims HandlingCoverage

    Reviewed Nov. 16, 2015

    GEICO has provided our family with competitive rates, quality coverage and excellent claims service. The repair process is seamless and efficient. We ensure 6+ cars with GEICO and have teenage drivers.

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    Customer Service

    Reviewed Nov. 16, 2015

    Customer service was great and their rates were the best around. I have never had a problem with them and have been with Geico since 2009; I don't foresee us ever getting our insurance with anyone else! Five stars and two thumbs up!

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    Staff

    Reviewed Nov. 16, 2015

    I have gotten the best rates and when I need something, they have been right there to fulfill my needs. They are very friendly and been very helpful. They have been the best insurance company I have ever been with.

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    Claims Handling

    Reviewed Nov. 16, 2015

    I and my vehicle was damage (injured), reference a shooting. My insurance company assisted with paying my medical bills and repairs for my vehicle. Provided the medical bills to my agent via fax. Claims adjuster responded to my residence, inspected my vehicle, determine the amount of damage, and provided repair locations to have my vehicle fixed.

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    Customer ServicePriceStaff

    Reviewed Nov. 16, 2015

    It's a good price and I've had no issues with them. They make it easy to pay online too. It was also very easy to get quotes from them all online. The woman I spoke with was nice and personable on the phone too. I also called them once to ask if it was possible to get some type of discount and they were nice about it and helpful.

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    Price

    Reviewed Nov. 15, 2015

    GEICO is great. I would highly recommend. Cheap, dependable service. For me, they are half the price of competitors without cutting into quality. I have been a customer for many years and will be for many more!

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    Customer ServicePrice

    Reviewed Nov. 15, 2015

    Very helpful and best quotes for the insurance. Good customer service and good reviews from others. So one of the best service you will ever receive. I would recommend this to all my friends.

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    Reviewed Nov. 15, 2015

    Very good. The device they provide helps when a person is in a very bad car accident and need medical and car payment help. I like the honesty of the workers there. They really care about helping those who have a great deal in jobs and are injured. To make sure they can return to their job or work site with the help they provide.

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    Customer Service

    Reviewed Nov. 15, 2015

    Geico has been a very easy company to work with; their customer service is fast and I can reach them day or night. I could probably find an insurance company that would be cheaper but it is worth it to me for the convenience. I have been with them for about five years and have had nothing but a positive experience and their commercials aren't bad either.

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    Claims Handling

    Reviewed Nov. 15, 2015

    It is a good company with a well designed website. They always send a warning email before my payment comes out of my account. I have not had to make any insurance claims with them.

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    Price

    Reviewed Nov. 15, 2015

    GEICO is a insurance company that is very affordable. I never had any problems with them. I had hit a deer and they had my vehicle fixed within a couple of weeks. I would highly recommend GEICO to be your insurance company.

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    Claims Handling

    Reviewed Nov. 15, 2015

    Have had no problems with it. They have dealt with claims nicely. I recommend them.

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    Reviewed Nov. 15, 2015

    It's a fairly good company for the job it does. I have had other companies who was not up to par but so far Geico has been. I guess I will stick with them unless something better comes along.

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    Customer ServiceClaims HandlingCoverageOnline & App

    Reviewed Nov. 15, 2015

    Geico offered competitive rate and good coverage which is why I chose it. They are easily accessible online and through the app as well as over the telephone. My only complaint with this company is that on occasion they do not follow up on claims, so you have to call them instead.

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    Staff

    Reviewed Nov. 15, 2015

    They've always been great with prices, switching vehicles, and helping add my fiance as a driver and issuing his sr22 to the dmv when we had issues. I will continue using them until something happens in which I'm no longer happy with them.

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    Customer ServiceSales & Marketing

    Reviewed Nov. 15, 2015

    Very Happy. Great customer service. I have never had a bad experience with them and have used them many times. They gave me great discounts and I would recommend them to others. They have great discounts like for single people or multiple discounts like if you're in school. They don't judge you for an accident that is your fault. They seem to be kinda desperate at times though to get you back for their insurance.

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    Price

    Reviewed Nov. 15, 2015

    Reasonable premium for required coverage; easy to shop/renew; excellent customer service; discount for additional products; timely notices and renewal; great website allows minimum contact.

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    Reviewed Nov. 15, 2015

    The auto insurance which I have now is fine. It's cooperative, pay for damages, accidents and other stuff. The only one thing I don't like about this is monthly payment is high!! So I'm planning to change my insurance!!

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    Customer ServiceCoverageStaff

    Reviewed Nov. 15, 2015

    I researched GEICO because my previous company raised their rates for all customers across the board. My driving record is excellent with no traffic violations and no accidents in over ten years. Nevertheless my insurance was due to go up over $150 for a six month policy. I contacted GEICO and they sent me a written estimate for the insurance I wanted by mail. After reviewing their paperwork I contacted the company on the internet and applied and was insured the next day. I do most of my correspondence online but I have on occasion contacted an agent by phone and have receive excellent service in all respects. The important issue for me was that I saved at least $200.00 for a six month policy over any other company that I have contacted.

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    Price

    Reviewed Nov. 15, 2015

    Never had an issue and they work with me when needed as far as payment is concerned, their prices are very competitive in my opinion. I would recommend them to anybody looking for insurance.

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    Coverage

    Reviewed Nov. 15, 2015

    Geico is good insurance, very responsible, secure and attentive. I can recommend this insurance to many people. My family all use this insurance... Is great company.

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    Customer ServiceCoverage

    Reviewed Nov. 15, 2015

    Few weeks ago, I received a letter saying that my insurance policy will be cancelled because they need me to provide some information. I called them and thought I solved the problem. They said that I would receive my card in the mail. 2 weeks later, I did not receive the card. I called them back and find out that they cancelled my policy. I tried to reactivate it, they told that it's ok, and I will receive my card in 15 min but that never happen and I was told it is ok to drive with no proof of insurance.

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    Customer Service

    Reviewed Nov. 15, 2015

    GEICO has roadside assistance on our policy and I have had to use it. Recently my mother and I were on a trip and we got a flat tire. When I called GEICO they immediately sent someone out to change the tire and get us back on the road. It was a really hot day and my mother is 81, so I was very thankful they acted fast and got us underway again. I tell people to get GEICO all the time.

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    Claims Handling

    Reviewed Nov. 15, 2015

    Going through the Geico website made signing up for insurance fairly easy. I could add and subtract different kinds of insurance and see the associated cost with each kind. I never had to file a claim so I can't attest to how smooth that might be. My only real issue was how much the insurance shot up after the year was over and it was time to renew.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 14, 2015

    Good service, respectful, helpful. We had an accident in 2012, our rates went up very little. They handled the claim in a fast sufficient manner. They called and checked up on my husband and helped us handle all the claim paperwork.

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    Claims HandlingPrice

    Reviewed Nov. 14, 2015

    I have had a good partnership with them, but I haven't had to file any claims as of yet. They have reasonable monthly prices and I look at my plan every 6 months to see if I can save anymore.

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    Customer ServiceClaims Handling

    Reviewed Nov. 14, 2015

    I have used GEICO for a long time (maybe about 10 years). I have had two claims and never had a problem with them. Customer service is quick. But I've found others cheaper every now and then and I just call GEICO to let them know and they lower my payments.

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    Reviewed Nov. 14, 2015

    My experience with GEICO was a good. They understand the needs of their customers, and their premiums are reasonable. I never had to make a claim but I sure that it would be easy to do.

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    Sales & Marketing

    Reviewed Nov. 14, 2015

    I like this insurance company as you can communicate in several ways with them and they are always very efficient in their replies. I am able to pay my bill in various ways that are convenient to me. I enjoy seeing their advertisements on tv and elsewhere and always get a chuckle out of them. Love the Gecko.

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    Claims Handling

    Reviewed Nov. 14, 2015

    I recently made a claim on an accident that was my fault and the claim was settled in 3 days to all parties' satisfaction - fantastically fast and fantastically good repairs. It was a pleasure.

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    Claims HandlingCoverageOnline & App

    Reviewed Nov. 14, 2015

    I've not had to file a claim yet - their auto draft billing is wonderful. Their website is easy to use should you need to change anything concerning your insurance coverage. I've been with this insurance company for over 5 years, have never had a problem and would recommend.

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    Customer ServicePrice

    Reviewed Nov. 14, 2015

    Good insurance rates and very affordable. As well with renters insurance. Never had a problem with deductible during an accident. Very fast response when I call customer service with any issues or regarding billing. Also can chat with an agent online if you have any issues.

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    Reviewed Nov. 14, 2015

    Decently priced. I never had an accident while with them so can't comment on customer service representatives. But they were really good with my older brother when he wrecked his car. Got him a replacement within a few days.

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    Price

    Reviewed Nov. 14, 2015

    I like this insurance company because they have affordable rates and a very simple online system that I used to purchase my insurance. It has a very user friendly app that allows me to register any accidents I might have. They regularly contact me to see if there is anything I might need.

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    Customer ServicePriceStaff

    Reviewed Nov. 14, 2015

    GEICO has never given me any problems. They are cheap and have military and student discounts. This works great for me (army) and my wife (student). I've had them for a few years now with no complaint to date. They have great customer service and are reachable at any time at my convenience.

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    Price

    Reviewed Nov. 14, 2015

    I've had GEICO for nearly 16 years and they've provided me good insurance at a reasonable price. I would recommend GEICO to anyone who needs good insurance. I love their commercials too. Especially with the Gecko and the pig.

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    Claims HandlingCoverage

    Reviewed Nov. 14, 2015

    I've had GEICO for about 10 years now and have been more than satisfied. I've never filed a claim but responses are always right to the point. My insurance has been at it's lowest level in many years. I try looking for better insurance rates at the same coverage level and every one that I've looked at is at least 1 or 2 hundred dollars more. They also have many discounts they work with which always lowers the rate. Not one insurance company can compare with GEICO and I'll be staying with them a while.

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    Reviewed Nov. 14, 2015

    I really didn't have much experiences with them, other than paying the monthly bill but was only with them for about 6 months before. I had no more need for this because I lost my car.

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    Coverage

    Reviewed Nov. 14, 2015

    They have helped me find the best insurance I can find. I didn't think I was going to be able to afford this insurance but they came through for me big time. I only had to pay a little over 200 for my insurance which is really good because I'm only 21.

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    CoverageStaff

    Reviewed Nov. 14, 2015

    They provide me with excellent service. I would prefer it before any other coverage. What else do you wish to hear but it's a great coverage. The coverage I chose was one of the sweetest ones I did.

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 14, 2015

    Geico has the best rates for me when I was shopping around for new insurance a couple of years ago. I have not had to make a claim since switching to Geico. But the customer service has been good whenever I have had to speak with someone there. I have also heard from friends that they are very satisfied with this insurance as well.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2015

    Their rates are very good. They are very helpful. I have never had a problem with them. When you call them on the phone there is never a long wait. They answer all of your questions without transferring you to other agents.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2015

    I have had them for less than a year but I have loved them. They have answered any questions and my roadside assistance has been a lifesaver. I have saved a ton of money switching to them. They are super helpful when I call.

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    Price

    Reviewed Nov. 13, 2015

    I like that I did it online. No more going to an agent. It was all right there and printed out ID cards immediately. I could compare many insurance companies rates before I chose a company. My current insurance company was because friends and family were using it and it was easy and affordable.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2015

    The best insurance company and works very well with the best customer service and will help you whenever you have a bad experience or good instance. He was the best and past the worst experience...

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    Customer ServiceClaims HandlingStaff

    Reviewed Nov. 13, 2015

    An insurance company that you can trust any claims that you submit are taken care in a timely manner. Customer service are all always friendly and very helpful, put your mind at ease after talking to them.

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    Customer ServicePrice

    Reviewed Nov. 13, 2015

    Didn't communicate well with me and had hidden fees they would not explain. I felt like a number, not a person. They also only have one office in my city that was hard to get to every month and would charge me extra if I chose to pay with my card by phone.

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    Customer ServiceClaims HandlingCoverageStaff

    Reviewed Nov. 13, 2015

    Decent coverage with average customer service. I did have some issues with an uninsured driver and Geico was not the easiest to communicate over the issue. They did not work very hard to get the money back from the other driver and it went months before they let me know what was going on with the claim. Even when I called they didn't seem to be very aware of my claim.

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    PriceStaff

    Reviewed Nov. 13, 2015

    I am new to Geico, and am already extremely satisfied. Not only is the price affordable for my husband and I, we were able to get a lot for our money. When we purchased our car recently, the agent set everything up for us, had a great personality, and ended up to be more than helpful with all of our requirements.

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    Claims HandlingStaff

    Reviewed Nov. 13, 2015

    They were very very very good. Never had any problems with them. Never had to file a claim but rates never increased so that's good. No problems at all.

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    CoveragePrice

    Reviewed Nov. 13, 2015

    Compared to others for us Geico was the most reasonable insurance. We put our home with it too. Have never had any problems. My husband shopped around. Insurance in our state West Virginia is very expensive and we are both retired now and on a fixed income.

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    GEICO Company Information

    Company Name:
    GEICO
    Website:
    www.geico.com