GEICO Reviews

After being a 5 years loyal customer, I called them to have some discount in bill if possible, after spending 5 loyal years without any accident, no violation whatsoever, no past due payment. Well after long discussion with an agent, he said I might have no discount as I already paying a minimum available... Until that moment I have no complain and issue. After 2 weeks from that call, I have been shocked and surprised to see an increase in my bill instead of decrease without any notifying and without any specific reason, while I have already paid the bill cycle in full at that time. I called them again and asked them to remove that increased amount, otherwise I will cancel my policy. They don't care with no respect as well, and immediately punished me with a shocking cancellation.

All good until you have a claim. Husband wrecked his truck back in September pulling into his uncle's funeral. He was hit from behind. Trucks still in the shop by the way. They refused to total it and the bill is up to 25,000 now (2010 GMC). New frame and new truck bed. They won't return your calls and if they do, it's an argument. The guy who caused the accident, his insurance wouldn't pay but 15 thousand so we had to resort to ours. It's sad. Not to mention we've had to borrow a vehicles from family members. Don't recommend them at all. If you do and have a claim, take it to a dealership. Apparently that makes them mad. All these 5 stars they have... I'm going to call bs on them because I haven't heard a good thing about them in TN.

Thank goodness I am not with this horrible company. I have also filed a complaint to the insurance commissioner in my state as well. I had an accident on 8/26 with a Geico insured who was speeding in a parking lot and failed the right away and hit my 2006 Ford Explorer with his 2012 Ford Mustang totaling my Explorer. My adjuster Michal refused to let me speak to her sup and advised I was partially at fault because I should have anticipated a driver speeding and not yielding in a parking lot. I went through my insurance company which is USAA and they have been great! They are going against Geico for repayment. Such a headache and poor customer service.

We were loyal customers for years. My daughter wanted to buy a car and was on a tight budget. She saw cars she liked, but knew that she had to be able to afford full coverage insurance. So, my husband called and got a quote for each car we looked at. Finally, we were given a quote that she could afford. So, based on that quote she purchased the car. When my husband called back the quote was $60 higher than it was before!

Do not trust GEICO and its agents. I feel I have been cheated not only once but 3 times. Earlier I assumed it was human error so did not go for further complaints as it was resolved but now it seems everything is intentional. 1st incident: It was GEICO that had put false accusation of having accidents and tickets. I was paying more than I should have. During renewal the premium increased and I made an inquiry why the premium is increasing and they told me I had violations so my premium is high, I provided them my clear history from DMV and they refunded the difference

I switched from State Farm to GEICO in Aug 2015, after being informed it does not matter which drivers in my household are assigned to which cars. However, after buying a new vehicle in Nov 2015, I was suddenly informed it does matter. I had to pay $419 for 3 months of coverage on my new vehicle, when it costs $460 to insure it for 6 months. GEICO's explanation was I was given a deal in Aug 2015, and now they are adjusting for it. I filed a complaint with the state, to which GEICO sent a letter of apology stating sorry for my misunderstanding. There was no misunderstanding. Your representative lied to me, and GEICO is a bait and switch company. I plan on changing companies as soon as I find a reasonable quote.

We switched over from Allstate because of way lower rates. Have enjoyed paying less, lots less. We have not had to deal with them, thankfully but we heard good things about Geico so decided to give them a try. So far so good.

Have had a good experience with Geico and don't see the need to switch at this time but am open any opportunity that will save me money in the long run. I have had Farm Bureau and State Farm in the past.

Easy to talk to a real person. They are very helpful and polite, never had any problems. Billing information and any explanations necessary are rapidly available. Have been with them for over five years and never had a problem.

I have had no problems with them. They have quite high rates, but they treat me well. I thought last year of getting a new insurance, but when I told them that they got me a lot of help and special treatment so I'd stick with them.

I had a quote for my auto policy, and the same has approved. From the I got policy I have asked to call them back on the given numbers. When I called they have told me about scheduled payments and was given option to enroll autopay with checking account to avoid processing fee on every month. I have enrolled on that same day by giving them and recorded my verbal agreement for deducting money on every month. Then I was told you will be getting new email confirming the revision on scheduled payment. But I neither received email nor any confirmation after my first month payment which is deducted automatically. I got the same scheduled amount and when I called them and asked they said they haven't receive any call from me to request auto payment.

I love GEICO! They provide me with insurance for my vehicle at a great low price and their agents are always helpful and friendly when I need to contact them! I love their commercials with the little,"GEICO GUY" too. He makes me laugh every time.

I just wanted to thank Geico for the concise and helpful information they have on their website. Thank You Geico! I would also like to compliment them on the ease of usage on their website. Any time I have needed to change something to my policy I just log on and no hassles, just satisfaction. Geico is awesome. I was with a previous competitor, and it seemed like I had to pull teeth out for any help, or like I was a bad person for postponing my payments. Geico's online site is easy to follow to postpone. Customer service is excellent too! Also, by switching to them I have saved about $20 a month!

On 12/3/15 I spoke with a rep and switched homeowners insurance companies from Geico-Homesite to Geico-Travelers. There was never supposed to be a lapse in coverage. Today, 12/18/15 I received a letter confirming cancellation of Homesite on 12/4/15, so I contacted customer service to confirm coverage with Travelers. To my surprise, I have been uninsured for 2 weeks due to your error. Now I am told to correct this issue and to prevent further complications with my mortgage company I need to backdate the new insurance and in effect pay for 2 weeks of coverage that I never had.

The company is great. Customer service is fantastic. The only negative thing I would say is that they are a little higher priced compared to other companies. I stay though because they are always there when you need them and they do try to fix any problem you have in a timely manner.

My insurance company is very helpful. Anytime we have had any issue they were there to correct the problems for us. They even did whatever they could to make sure our insurance was the right fit for us and within the right budget.

It's a really good insurance that has the low rates and has full coverage. They offer the essentials and they have a great customer service. They usually pick up the phone right away and they're very courteous.

Geico was great to have for a long time. However, after a fender bender on my car and my husband's car, our rate shot through the roof! With this being was our first incident on each car, it seems like we were being punished for having insurance. Definitely went from being very happy to looking for other options.

This is a good company. Their rates and their customer service is good. They process claims fast and are with you through the process. They also have discounts that could be used to lower your premium.

I mostly have had a good experience with GEICO until recently I found out they never added roadside assistance as I requested and they increased the rates of the policy effective November by 20.00 a month!

I am very happy with my policy and the payment amount but I have never filed a claim so can't speak to that. I think they have the lowest price. I have had other auto insurance before with other companies and think GEICO has the lowest cost.

Recently made the switch to GEICO, great customer service. Our coverage was a mess with our previous insurance and GEICO did a great job straightening it out. Also traded in an old car and the switch over was easy. Can't give five stars because we haven't had to make a claim yet, so not sure about that aspect of the company.

I file a claim, had my car drop of because vandalism on my car from where I had it park. The car was there for only a day. I didn't see the damage because it was very dark there. The next morning went out, I seen the damage on my car. This was holiday weekend so I called Geico next business day and file claim, after car was drop the insurance adjuster told my friend the was in an accident not vandalism. That was not true so I called customer service. They told me they're send out an investigator. After he came out he also said the car was in and accident... After all the dumb ass questions I told him before he get back to his office I was have the policy cancelled. I found a better policy for less money but more coverage. Geico call the finance company, policy was cancelled. I thought that was a jackass move..

I like their efficiency and price and their customer service. They answer the phones quickly and are always helpful and I like their roadside service and their car rental agreements. They are satisfactory and the auto pay feature is very nice also. Don't have to worry about paying it. It just comes right out of my bank account.

This is a very good company, great customer service and great website. They always have consistent rates, prices never go up. I have never had any problems. I always get my cards on time and payment is never a problem.

They are alright. I would like to change my payment date to be closer to a payday but they won't let me. It's kind of frustrating especially since I am a student. A student discount would be nice too.

We have been using them for 2 years now and have had no problems with them at all. The price is great for my car which is a 1996 Chevy Tahoe. We pay 195.00 every six months, that is a great deal. Service is great, what more could we want?

I have been with Geico for several years and feel that they are very efficient and give a very fair price. I also have the towing service and when I needed it, they were very responsive and helpful. Having Geico for my insurance makes me feel safe and protected.

This is a fair insurance company. I have been with them for about a year now. I have not had any problems with them. They have a great customer service. They answer all questions that you have. There is no long wait times when trying to get to their service. They have very friendly personnel working for them. They do their best in getting a fair price when it comes to getting their insurance. They will work with you to find something that is in your budget. I feel they're a good insurance to get. I would recommend to anyone. I do not think you can go wrong with this company.

Very satisfied with simple and easy renewal. At renewal time I've always shopped several other companies, and Geico has always been the least expensive. They have renewal available by US postage, which makes it very elementary. All the paperwork is done in duplicate, which makes it very easy to have a set with each vehicle insured by Geico. I receive my renewal notice at least a month in advance, which makes the possibility of lateness that much less possible.

My experience with my auto insurance is a happy one. I always get a special offer and cash bonus every six months. My auto insurance are very good to me. They understand all my auto personal needs. I have been with them for many years. They will continue to become a bigger company.

Very friendly customer service. Whenever I had a question/issue they always made sure that everything was taken care of. Never had customer service like this before with an insurance company.

We are satisfied with GEICO because it is a major insurance company with a lot of resources both locally and online. Our provider allows us to pay our bill via the internet, through the mail, or in person at our local GEICO branch. The only problem I have found is paying at the local branch they don't accept cash payments and I have to take the additional step of purchasing a money order, but all in all, I have no problem with that. GEICO insurance is affordable, as well.

I was in an accident involving a Geico insured driver who had ran a stop sign and t-boned my car. Geico offered a rental, however it meant that I would have to put a deposit on the rental along with return to the city where the car was when a decision was made on the car (accident happened 3 hours away from home). They (Geico) were quick to respond about the issue. However, once I returned home, the representative handling the case refused to follow any of the directions we had stated on the account. He also refused to allow me to be the representative of the car owner, despite that being stated on the account, along with the car owner having told the new representative that as well.

Love Geico. They are the number one for me. Never had a problem and they were there for me all the time. Someone hit my 2013 Toyota Corolla and it was fixed in no time. Geico claims took good care of me.

I have used GEICO as my auto insurance company for approximately 6 years now and I have experienced exceptional customer service with this company. They were fast and helpful when I submitted a claim and everything was processed quickly. I would definitely recommend GEICO for auto insurance.

I have enjoyed my time with Geico as my auto insurer. They have been great and always try to help their customers. They want to make sure that you have the best possible experience with them. They are very attentive to what their customers need and how to help them.

I have never been in a wreck or anything, so I don't have much experience dealing with them. However, it was the best price out there, and it was easy to sign up, so I am happy with them!

Geico has great pricing. It was the best pricing I found. Their customer service is also incredibly knowledgeable and always helpful. I had Geico when I first got car insurance and eventually switched to another company. Not being fully satisfied with my new company I did another quote with Geico ultimately returning to my original company and very pleased with my decision. I recommend Geico to anyone I know who pays too much or is looking for insurance.

After having my car consider a total loss, I try to contact my adjustor Luke ** and left several messages with no answer. I am very disappointed.service advisors at the dealership said that the car wasn't a total loss, something that I still don't understand. After 5 days they put a stop on the rental. Not a good experience.

It's a local office which works for me and family members to go to the place where it's located and near my house and work. I never have had any issues and my rates are good so I like being with this company.

Very good service.

We previously had insurance through a small company in a small town in Iowa. We stuck with them because we believed they would give us better customer service and still provide somewhat comparable rates and quotes. We finally decided saving money was more important and believed in looking at the larger companies online, we would not be losing any quality of actual insurance whatsoever. Geico made it easy to get a quote and compare to others quickly.

Had an easy time with them, always answer all my question. Easy to get hold of them. Their website is easy to use, also their customer service is very helpful. It is also great to able to set up online payment.

I love being a member of Geico because of their customer service, products and services. They are extremely reliable and have many discounts to save money. I was previously a member of Allstate Insurance Company and Geico is a much better company.

Hello. It's a very understanding company. Being in a military family, we move around a lot. We need our car insurance to be drama and stress free and we have that with Geico. There is no other company for my family and I.

Customer service is very nice. The website is easy to use. Haven't had to file a claim, so unsure of how that is. Their prices are very good on their auto insurance. It's very cool that they have an app that you can have your ID cards downloaded on.

I didn't have any claims so far. My experience with the company concludes to few calls to a customer representative during my membership. I switched from my previous car insurance company, because Geico gave me better monthly price and a good value for the money.

I've had Geico as my auto insurance for many many years and I've never been happier. I had a couple of incidents that weren't my fault and they handled them immediately. I would highly recommend this insurance company. Their rates are reasonable also.

I pay for my coverage so I have it. Unfortunately I have never had any incidents where I can give you any details of service. I have had them going on a year I believe and I like them, however if they go up on my coverage again I will most likely drop them.

It's good have the GEICO insurance having the confidence to go with it further. Valuable insurance policies and offers which got my insurance pay reduced and now I am paying less than before. That's a great offer I got from GEICO.

Never had a problem (yet). I suppose there is a chance, but I've been with them for about six years now and so far so good. The rates I find are reasonable. Throughout my time with them my rates have not gone up. Actually, they've gone down.

GEICO is reasonable on their rates and have a lot of discounts. They have flexible payments. If you need to postpone or set another date for your payment you can do so. I recommend GEICO to anyone looking for a good flexible and reliable insurance company.

I have had this insurance for over 7 years and have never had a problem with GEICO. They treat me fairly and if there are any issues, they are resolved in a timely manner. Besides the Gecko is adorable and I think he deserves a real name.

I paid a good rate and never had any trouble with customer service.

It's ok. It meets my needs. I really don't understand it too much. I have only the basic full coverage to meet my needs. I'm not too particular about car insurance as long as it serves a purpose.

They are a great company. Service was great and people were nice and easy to talk to. Their prices were low and very affordable. I loved working with them. I would highly recommend them to other people.

They were easy to contact, offer competitive prices and are easy to business with. I would highly recommend them to anyone looking affordable car insurance. I sure you'll be satisfied.

After searching several major brands of auto insurance I found that Geico had the best coverage for the price I was willing to pay. Not only was I happy with the pricing structure and coverage availability but their customer service representatives were very friendly and helpful. Their internet site was a little tricky. However I find most sites for insurance to be a little more complex than necessary but I do think Geico's was neither more or less complex than any other. I am also happy with the fact Geico can cover other things besides my car. To sum it up even though I felt their commercials are quite gimmicky with their talking gecko and all I was very surprised to find out that their auto insurance rates are fair. The company seems trustworthy and they are professionally friendly.

GEICO is excellent to deal with, with excellent rates. I was hit by a hit-and-run driver and they were great handling the claim. They contacted a tow truck, set up an appointment for a rental car, and paid to have the car repaired. The rate did not increase.

I've never had any issues with Geico Auto Insurance. They have always been prompt in returning phone calls and it's never been a hassle trying to get information about a claim or my plan.

When my husband's car was totaled after the parking lot it was in flooded, Geico was very fast and easy to work with. It was very important to me that we replace the car seat that was installed in the car because the water damage made it unusable. Geico sent us a check for the full value of the car seat in a very timely manner and we were able to replace it.

Very happy with the prompt and attentive service I have received. They make me feel as if I'm a priority and that my needs come first. About 3 months ago, my windshield cracked due to the many everyday construction trucks blowing gravel my way. There were 3 cracks and I had no problem whatsoever going online, filling out paperwork and getting someone to come fix the glass at my job! She was prompt, kept me updated as to what she was doing and just very professional. I'm pretty satisfied and happy with the work she did. We even found a shark tooth among the debris that had broken the glass!

Very pricey to add three cars, slow on a claim when I filed claim with them. My premium went up for accident which I was not liable. Overall though giving is reasonable for rent a car and bill paying. Customer service good overall.

I've been a GEICO customer for over 30 years and have found their pricing to be fair. When I have had to make a claim they've been fast to respond. They make filing a claim very easy which is most of the battle in my opinion.

Very easy company to work with. I love the iPhone app for having all my policy info available to me quickly. I know if I have a question, I can easily call and talk to an actual person.

Inexpensive, online accessibility, good coverage. Available nationwide, no pushy agents. Would have liked to deal with an insurer that also included had Homeowners insurance available as a possible package.

Rates are very good. Excellent fast customer service. Website handles everything policy related. They also have very good and flexible payment plans. They always come in lower than competitors policy rates every 6 months when I shop around.

Insurance in my case has been the cheapest by far. Reviews give customer service and claims excellent. I myself have had great experience with customer service when needed, easy to use website, view policy, add/remove cars, change coverage etc. Great company experience and great value.

I don't see very many reviews for people on the other end of the insurance equation... My son was in a MVA which was determined by all involved to be 100% the fault of the GEICO insured driver. They were nice enough the first and second calls... very solicitous, concerned for my son's health. Now 3 months later, still trying to collect the claim for totaled out vehicle. Calls to claim center where I can't be transferred to the right person because of mysterious phone outages (this has happened more than once), unanswered voice mails. Even got so far as to have an appointment with agent to close claim. Never showed, never called back. I live in a rural area without a local office. Shop with a local agent only!

Easy to obtain, good rates, easy website to navigate, 24/7 customer service. I've never had a claim with them so I can't speak for that but otherwise I've been very happy with them. Their rates are very fair and it is not expensive to up your coverage. Anytime I call my wait time is less than 5 minutes even during prime time. Their representatives are friendly and helpful. Their phone prompts are easy to navigate. Overall my husband and I are very satisfied. I just wish they had an actual location near us so we could have our own agent.

I haven't had to make any claims. I have been satisfied with their customer service when I have a question. I have been with this insurance company for a while and they are an honest insurance company. No complaints!!!

Customer service is great! Always very thorough with responses to questions and claims. I've been with them over 10 years now and don't plan on changing any time soon. I have both my car and my husband's car listed and they've consistently been the cheapest with best service in the last decade.

They have been great. Even after losing my licence for over a year, they took me back and gave me a policy. It's at a high cost, but it is still insurance. I will be calling soon to see if they will be able to lower it.

I guess they gave me a good policy because my credit was good but they were not helpful when I was in an accident and then forced me to add a roommate to my auto policy if though he never drove my car. That made my rate triple.

Geico has constantly been very helpful with all aspects of their company. They continue to lower our rate every few months and always deliver excellent service. Whenever we call for service they are always very prompt and helpful with getting the claim process done as soon as possible, giving us special care and always having one agent assigned for the duration of the claim process. Geico will always be our top choice and I hope that others will also choose them over another company if they want great service. Geico also offers many benefits for using their company such as free or discounted rental car when traveling and full coverage driving another person's vehicle.

I had a very good experience with GEICO. The GEICO representatives are very friendly and very helpful. When I called in November, 2014 for a quote, the GEICO representative told me I could get the same auto coverage I have for $500 for 6 months, which was $500 less than what I paid for 6 months with Allstate. It was a no brainer. I switched over to GEICO right away. I am very happy with GEICO and highly recommend them.

GEICO is a great car insurance company. They are true to their word and will not raise their rates any time soon. I love this company. I approve of them and who they are. They are so great. It is awesome to finally have found a really good car insurance company.

Their customer service was always very helpful. If there was a problem on my bill it was straightened out. They are quick on settling claims. And the best is that they have the lowest premiums than other companies.

I have had GEICO for over 20 years and have always been pleased with their customer service, their service in general, and in how easy it is to contact them. Filing a claim is easy, and the customer service reps and the website are great to deal with.

I used to have Nationwide. Had it for many years. Had no accidents or tickets but their rates went up too high. I called around and GEICO had the lowest rates. I have been with them for 3 years and I'm very satisfied.

Expensive rates. Blamed me for an accident that was not my fault. They answer the phones in a good amount of time. Had to show proof that car seats needed to be replaced but other than that they are pretty good. I pay every 6 months because it's cheaper than paying month to month.

Geico is incredibly easy to use. The website is easy to navigate to find information about your policy as well as information on other products and add-ons. I recently had to add another vehicle to my policy and was pleased with how quickly and efficiently I was able to do so. The automatic billing is wonderful for peace of mind and this insurance was the least expensive with the highest quality of coverage. I would highly recommend Geico; especially for younger adults and people on a limited income

My son's car just got repainted (gift for going through 4 surgeries this year) and I had a relative that happens to have geico full coverage run in to my sons parked car. They won't pay to fix it. So I guess full coverage only applies to total strangers. Do they have a clause about everything so they can deny what they seem fit. How dirty is that. Lawyers may contact me if they want. I have already filed complaint with consumer insurance division in my state. Hopefully they wont have a clause about that.

Hello. Worst insurance company ever you can deal with. I had my nephew live at my home and he left to move to Alaska and he does not have a car, and the insurance company told me that he has to have new insurance to get him removed. What ** is that. He doesn't have a car and never heard such a thing ever so I told them that "You have an option, you remove him or I leave you and go back with Progressive." So therefore, I left Geico and left to go back to Progressive. So my advice: leave Geico and go to Progressive. They don't give you a hard time at all, been with Progressive over 8 years. Geico go ** yourself and your company.

I love using GEICO. Everything about the company is great. I pay my bill online. I've filed a claim through the website and also made changes to my account online. I love the convenience they offer on their website. My per month rate is great and I like being notified via email that I have a payment or new documents.

It is the most affordable with the right amount of coverage I need. This year as in all years we compared prices with a lot of companies and this was the most affordable. I would switch insurance companies for the same coverage but lower prices. I am not brand loyal.

Geico is a great insurance company with great customer service. They're inexpensive and always available. No question is too small for Geico. They always take the time to answer questions and offer great advice.

My experience was a good one. I was able to make changes and payments online, but if I had a question or had to call for something, all the techs were very polite and helpful. There was never a long wait, and everyone I talked to was extremely helpful and understanding of whatever help I needed from them.

THE mascot for GEICO should be a snake. The worst experience I have ever had with an insurance company. Car was damaged. They did everything in their power not to pay for the damages. Car insurance is over 200 a month. NOTHING was done.

I love GEICO. There's a reason why they are rated number one in customer satisfaction. My car was broken into and after calling GEICO I had an appointment with a repair shop for the same day.

They have affordable rates, the coverage I needed and you could immediately print out a temporary insurance card. The customer service is helpful in instances where you need more information on different types of coverage.

My insurance is a little expensive than other insurance that has been offered to me but I hope it is good. I mean ever since I get this I never been in an accident or wreck. Don't get me wrong. I know it's a good thing, but I can't tell you if they are really good because I have never claim anything on them ever since but need to keep paying.

Geico's customer service representatives are always nice and helpful. No issues with having my auto insurance with them. They are very price competitive while not sacrificing in the quality of auto insurance protection. I would and do recommend Geico auto insurance to my friends, family and clients.

I have never been in an accident or gotten a ticket and Geico has rewarded my safe driving with low prices. However I feel safe with their insurance as I have had nothing but good experiences with their customer service.

Always there when I need them. Good rates. They are very responsive to whatever my needs are. They make bundling easy and their rates are competitive if not better than others in the marketplace..

We haven't had to make any claims with GEICO, so I can't speak to that. We're very happy with the cost of our auto insurance policy. We've also been very happy with using the GEICO website, and the GEICO mobile app. Everything we've had to do with GEICO has gone smoothly, and as planned.

Geico has always helped when I needed it, especially with accidents or roadside service. We have also needed adjustments with our payment dates and they were more than willing to help us meet our needs.

Geico always really well works with us. They have great customer service. I never feel like I have to wait long to talk to an actual representative. They give us great discounts every year. They work hard to be sure we have great coverage at a low price. I just saved $50 with them.

Easy to get a quote. Easy to make payments. Mobile app works well. Payments options are easily changed also. Up-to-date on technology. Has competitive pricing. Has good customer support. Easy to reach an agent.

They gave me the cheapest quote around very quickly and helped me collect and deliver all the required information they needed to sign me up. They also have a great app that helps me see when my payment is due and I can put in a claim if I need to.

Their roadside assistance is great! That is definitely why I am so happy with them, also that they are always available to talk to! I also like that it didn't cost much to add another car to my policy, it was quick and easy as well. I have had a policy with them for quite some time and haven't been able to find one other policy that had better rates. I have never had an issue with billing as all my billing has been auto withdraw.

I've never had any problems with GEICO. Customer service is always happy to help and fix whatever problems you may have. They also have reasonable rates and so many different options to help save you money.

They can be a little disorganized and lengthy when it comes to claims, but the rate is beneficial. Customer service is friendly but phone waits are long. Bills and packages with info are sometimes confusing.

Geico has very helpful customer service people. GEICO also has an easy to use app that features everything you could possibly need at the touch of a screen. I would definitely recommend this company and would love to see more people switch to this company. They have great prices and are one of the cheaper companies in price but not in value.

They have great quotes, coverage, and are reasonably priced for the amount of coverage you get. I've been with Geico for 4 years now and have never had an issue with this insurance company. Apart from great rates, their mobile site and app makes it easy for me to make changes to my coverage package and personal information.

Well I think the most important part was that they really are cheap!!! I also liked that they helped me understand what coverages I specifically needed. It took a little more time to get started but feel that they really do a good job as a company to help you. Also I have recurring payments from my account and they send me a text reminding me of this every month which is helpful.

I have been a GEICO member for 13 years. They have always been attentive in our claims -- from chipped windshield to auto repair. Claims are easy to manage and I have never had problem talking to a real person versus a machine.

GEICO has consistently been a low cost option of auto insurance for my family because it rarely raises our annual premiums. We have been accident-free and they take that into consideration each year.

After a few bad experiences with another insurance company Geico is a breath of fresh air. After an accident they were so polite and easy to work with. They did not transfer me 50 times like the other insurance company did and found a body shop I could take my car that same day. Geico was also able to give me the lowest rates for my coverage.

I have been with GEICO for over 10 years now and I have nothing but great things to say about them. I never had any issue with claims. Customer Service has always been top notch in taking care of my needs. And on the times that I was struggling financially they were always willing to work with me. I have recommend GEICO to others and I will continue to do so cause they are a great company.

I have been a customer for over a year. They take the payment out every month, therefore I have never been late. I also drive for a living. My partner and I have clean MVR. 1 Minor ticket 4 or 5 years ago. Personal I have not got a ticket in over 10 Years. No DUI's. They have actually raised my rates twice. GEICO has also taken it upon themselves to change how far I drive to work. For the last 5 years I have lived 3 miles from work. At the most we drive 1825 miles to work or 3650 back and forth a year. GEICO has changed that number to 12000.00. I do not like doing business with shady people.

Throughout all of our years using Geico, we have had great service, price and coverage with Geico. They have been courteous and helpful whenever we have called. We intend on staying with Geico for many years to come.

Geico is so easy, affordable, up to date and fresh. They have great commercials as well. Everything can be done online which is great because I live in the mountains and far from town. So clicking through the website to get my needs covered makes it worth it to me. I also think their coverage is comparable to other insurance companies, only a lot less money.

Last July, I was traveling in another state when I was hit by a car in a blind intersection where I had the green light and green arrow. The car that hit me was so old, the car's front looked like an accordion, and their rear bumper fell off. I held on when I saw she wasn't making any attempt to stop and had turned in the direction I was going when she hit me.

I have been insured with Geico for 6 years. They provide excellent customer service and reasonably priced policies. I am also able to receive assistance when I have needed it. Very satisfied with the coverage.

GEICO has given me the worst experience as far as every time I call the employee I speak to gives me different information about what I owe than the last one. My rates increase every 6 months with a perfect driving record and their claims service is slow and took up to two weeks to receive a vandalism claim.

All contact with the insurer is online through email, although I do request insurance cards through the mail. I've had one major claim since using GEICO and found local body shops did not want to give me a quote when they found the insurer was GEICO. The recommended shop was some distance away, but did an adequate job, other than not quite properly aligning the new back bumper.

I switched to GEICO when another insurance company kept raising my rates every year. It's affordable and you get free roadside assistance. I have yet to file an accident claim, but I've used the roadside assistance a few times (mostly for dead batteries) and they were always very prompt and efficient.

Overall, GEICO has been great. Only had one claim and they took care of everything. Only issue is that rates increase even when accident was proven to be the other person's fault and I have no violations. Customer service is excellent though and they are very responsive.

I haven't had a need to use my insurance in a long time, yet the price increases enough to notice every single year. They blame NYS. That's silly and I know it.

They have a very effective customer service and claim system. This insurance company takes care of its customers in a timely and caring manner. Without getting into the extreme details of my experience I recommend this insurance company. Their rates are fair. Consumers will not be left hanging after a claim is filed.

GEICO is a model of what a good business should be - good product, outstanding customer service, very competitive prices. I highly recommend them...

In general overall they are OK. People who answer phones should not be telling people what and where they offer certain services. An operator on two occasions made false statements regarding types of coverage offered in my state of operation for my business. Thank goodness I ignored her statements and talked an actual licensed agent for my state. Also you want to make sure you have everything in the policy you want and double check it after because I have had issues in the past with a glass claim and had to eat the cost of the windshield because the agent failed to make my glass deductible zero as I requested and I wasn't aware of this prior to having to have to file a claim. As for rates they are usually pretty good but always get new quotes from other companies at least once every two years because you may be able to save some money if you do this especially if you move to a new area.

I like their rates. I have full coverage and found them to be cheaper than any other company. I used them once for towing and gas delivery and they were fine. Never needed their claim service but would think it was good too.

They are the cheapest I've found. The app is the best in the market. It's all completely automated. I can change my coverage right within the app. I wouldn't hesitate to recommend Geico to anyone looking for car insurance.

I'm almost 70 and have been driving since I was 16. I don't change companies very often because I'm a good driver and generally get good rates. I've been with Geico for about 3 years. Previously I was with Progressive for almost 15 years, but they began to go up on my rates for no reason. So far, Geico has been a good company and I continue to get competitive rates on every renewal period.

We chose GEICO Insurance as we thought they had comparable rates and were well-rated with people we knew. However, we had a very bad experience when a car hit ours on the passenger side. It was obvious that the other driver was at fault. Unfortunately, that driver also had GEICO Insurance and was driving a rental car. It took a great deal of time for GEICO to determine responsibility for the accident. We know that personnel are only doing the jobs required of them; but we believe we were getting the "runaround" when we were seeking the status. By the way, our monthly insurance payment was increased.

Good experience over the last 10 years. Quick response and knowledgeable associates when you call in. Coverage seems good but the only downside is prices seem to creep up every year.

I had moved and a survey was sent to my address and which I never seen but disturb me as to our conversation over a price change. The agent called out this to my attention and stated they received this invoice back and was notified that I moved, of course I placed a forwarding address for my mail so how could I missed that hocus pocus. How come it never forward to me instead of return to my Auto Insurer.

Involved in auto accident, other driver's fault, Geico was no assistance in dealing with the other insurance company, Farm Bureau. FB agent was very difficult and hostile.

I've been with Geico on & off for 25 years & have never had any problems & my rates have actually gone down over the years. But my last wreck was when I was a teenager. So drive defensively it will pay dividends plus use phones only when traffic is low. No texting, no drugs & drinking while driving. Really do all this if you have to at home. Use your head & just common sense.

I have been with Geico for over 20 years and have never had a problem with them. Their prices are reasonable and I really do love being their customer. I would be hard-pressed to switch to another insurance provider.

We have been satisfied with GEICO claims processing. However, car insurance premium increases were sometimes unsubstantiated by GEICO until we had other bids for car insurance – then GEICO rebid at a more competitive price.

I replaced an AARP/HARTFORD policy with Geico. In 8 years with Geico I have had one modest premium increase. In 4 years of AARP, I had four substantial increases doubling my premium in total. When I switched, my premiums went from over $1200/year to under $500 and I have better coverage with lower deductibles. Previous experiences I've had with Safeco and Allstate match the negative AARP.

This underwriter has consistently given me coverage at less cost and better customer service than other carriers I have used over the last 20 years. Every year I obtain new quotes from other carriers and no other vendor has even come close to matching the price that my current vendor charges me for full coverage auto insurance.

Outstanding company A+++. My claim was fast and very easy. Customer support is the best. We snapped a axle on our RV due to a large bump in the road. Called Geico and everything was taken care of fast even two tows to repair shops. I can't express how much the company made me feel like a valued customer.

GEICO is better than average compared to other insurance companies I've used. The rates are reasonable as long as they are accurate. You do have to watch their online form carefully to make sure the coverage is accurate. They will try to force bodily injury on you even if you live in a no-fault state, but their competition does it too so it's not like they are being especially egregious. Customer service is amiable and easy to contact - if you ever try to cancel the policy you will need to call them because they make it difficult to process a cancellation online. On the whole, when I was still driving I would use either them or Progressive. They were the best among the basic insurers with online applications.

I have both my Home and Auto Insurance with GEICO and have always been very satisfied with the service. The rates seem very competitive and whenever I have contacted them in person they have been very helpful on the phone!

Never had a claim, no accidents or violations for over 10 years. Retired and drive barely 150 miles a month. Rates still rose. Changed companies, rates dropped about 20%. Made it difficult to cancel.

We have had GEICO as our auto insurance for about 18 years now. I can't say how they are with claims because we've never had one. However, I do like that they give discounts that help make the insurance more affordable. We get one for having a family member in Mensa and another for being a state govt. worker. Recently we were terrified of how high our ratings would be adding our 19 year old son, but it turns out it was only an additional $40 a month, which we found quite affordable for covering a teen boy. It only took a 15 minute phone call to get him covered, and it was very easy to get through to a real person to make the change. They send the insurance cards online as well as the bills.

In my area (Pompano Beach, Florida) GEICO Insurance has the lowest car insurance rates of ALL companies. GEICO also offers other types of insurance including Homeowner's and Liability Umbrella policies. Their Customer Service is great. They are always available to correctly answer questions. Your renewal information arrives very early. Your new insurance cards arrive promptly. The online web-page is great. Happily, I have not had an accident. However, a neighbor did and commented that Geico handled the claim efficiently and quickly with no problems.

Horrible company. It's all good until there's a claim and then you are the scum of the earth. They fight everything, refuse coverage, don't do anything. Completely worthless insurance company.

After years of no accidents with Geico, a car pulled out in front of my wife and totaled our vehicle. Geico immediately declared the accident no fault on our part, and paid us a reasonable amount for the totaled vehicle. Their customer service was excellent and easy to deal with.

I have never need to make a claim (thankfully). Of the time that I have needed to speak with customer service representative, I was on the line with a human being within minutes. A human with no accent who handled my questions professionally and promptly. Great customer service.

They charged me extra money and charged me with an accident that was not my fault... Is it allowed for insurance to charge for an accident even though you are not at fault? This is totally wrong. I hope something can be done about that. My premium went up approximately 225.00 per six months. I called and complain, they lowered it to 550 every six months deal with $45 more than what I was paying every 6 months.

After shopping around with many insurance companies, we finally settled on Geico. We have never had a negative experience with Geico in the 5 years we've had them. They are affordable and their customer service as great. We know we can rely on them if we ever get into a situation where we need to file a claim.

I am extremely satisfied with this company. They have a great company with great rates, very helpful service people I would definitely recommend to anyone! Make claims easy with their fantastic customer service.

Was easy to set up, has an outstanding mobile app and it's fairly inexpensive. Employees are easy to talk to and help you through the process. After looking into many insurance carriers, GEICO was half the price of everyone else.

They always try to sell extra features that I cannot afford and try to sneak them into renewals. They were originally cheaper than all the competitors but the price keeps dramatically increasing each renewal.

I had been a loyal customer with them for over 5 years and then I made a claim with them. My vehicle had been stolen. It was found a month later and it was in pretty bad shape, ranging from missing engine parts, damage to the engine, damaging the interior, a crack in the windshield, and dents on hood and other parts of the car, and more. The car was totaled, but would make gurgIing type sound when you turned on the motor, and made a burnt smell from under the hood. Whoever stole my car ran that thing into the ground. The GEICO representative called me a liar and told me the car still runs (calling it barely running still seems too optimistic) and they can't give me the money for any repairs or for the parts that were damaged or missing on the basis of that I was a liar. They ended up giving me $300 for my car that was now totaled. I was furious!!

It is the best insurance company that I used, it is comprehensive insurance company, to which I owe much respect and trust. Describe it as one of the best in the country and recommend to my friends and acquaintances.

They are the best company that I have came upon. They have the cheapest plans and always there to help me with any problems I may have. I have been a customer with them since I was sixteen and will never stop being a customer. They fix any claims fast and hassle free. They are the best you can get around Tennessee.

I was quoted 800 dollars per month for my 2012 ram 2500 HD then I have been consistently pestered by them since then, and to add it sultry to injury. I have since found better coverage with a different company for 150 per month. I would not recommend this provider.

They have reasonable and low prices that are competitive. I have not had to file a claim with them but I am pretty sure I would receive the same kind of service as just starting insurance and making payments. They even are accommodating if you run into an issue with payment. They will allow to pay months at a time or month by month. I would definitely recommend them to family and friends as an insurance company. I only have auto but I am pretty sure all other insurances are just as great with this company.

We switched to Geico from another company and saved on our monthly payments. I rated that I am happy with them based on that criteria alone. However, we have (thankfully) not yet had to file a claim, so I don't know yet how helpful they will be if and when we cross that bridge but their reviews are good. If we have to file a claim at some point and our experience is positive, I will happily recommend to others.

I had Erie but after I hit a deer in November then in June I rear ended a lady, they dropped me, I was upset. So I had to change to a new insurance company. I found Geico, they are more expensive but I was glad to get them. I miss the home town agent that I did have prior but she did not have anything to do with Erie dropping me from their insurance company.

Geico is an excellent auto insurance company. I have been a member for about a year and I don't have any concern or problems with them so I recommend them to anybody that I know. I think that I have made the right choice.

The representatives were always very friendly, professional, and efficient. They were always able to answer my questions and address any concerns. Their prices were the best I have seen from any company, at least for my insurance needs. Their roadside assistance program is excellent, and for $4 per month, you just can't beat it. I would highly recommend Geico to anyone seeking insurance for the first time or looking to change providers.

I think that Geico is a great insurance company to do business with. They have great customer service and are always there to help you. I have no complaints about this company. I have been with this company for a couple years now and I will stay with them for a long time.

It's affordable, easy to apply, customer service is good. It has roadside assistance and claiming is easy. No application fee, application can be done online and takes a few minutes. It can also be done on by calling an 800 (toll free) and approval takes a short period.

GEICO been awesomesauce dude.

Just like the commercial says we switched to Geico and saved a lot of money. Was very satisfied. About a month ago I bumped into my neighbors truck. Minor damage. Probably could have popped it out by hand and our rates doubled. I wasn't expecting that. Thought they would be a little more lenient considering the cost of repair was less than 500 dollars. Other than that I am extremely happy with Geico.

Been with this company for over 7 years. They offered my husband and I the best rates and have honored those prices with no changes in premiums. The discounts are awesome and more importantly have a program called accident forgiveness. They're very helpful. Husband recently had a rear end accident and they were so patient and considerate in helping with our case, with also being successful.

We recently switched as we found them to be cheaper than our previous Insurance co. We have not filed any claims with them as yet, but knowing their reputation spoke loudly in our decision to change.

The response is too good and quick. They are quite friendly and patiently resolve the issues. I will recommend to my friends, relatives and family members for this auto insurance. The customer service is excellent. The online system is easy to follow.

As my husband and I decided to purchase a second vehicle, we were expecting our payments to go up. We decided to start shopping around after our previous car insurance company quoted us over $200/month for car insurance on two vehicles with full coverage. We definitely switched to GEICO once we got a quote from them bringing our monthly payment down a pretty significant amount. They also set up a payment plan with us where half of the payment is pulled the first pay period of the month and the other half is pulled out the next pay period. It is definitely helpful.

I had State Farm for nearly 8 years not realizing that I could get the same coverage from Geico for half the price. Once I decided to go online and get a quote from them, I could not believe how long it took me to try. The quote I received online was true as well. I called them the same day. I got the online quote and received the same price given to me online. The man I talked to was extremely helpful and very polite. I have been with them for almost 3 years now and am still very satisfied with them. I even got a lower price now, just for calling and questioning my bill going up $5.00. I talked to two different young ladies and both were helpful. I would highly recommend that everyone go to their website and get a quote. It is free and takes only around 5 minutes and most importantly you could save a lot of money.

I used to have Safeco and the rates went up dramatically. I was able to save quite a bit of money with Geico and have had no issues. I insure two cars and a motorcycle. I did try to move my house insurance but it was a lot more.

GEICO is much cheaper than any other car insurance I have had. They are friendly, helpful, and consumer oriented. I am very happy being associated with them. I have never had a problem with them, and they have helped me each and every time I have called.

It is convenient and reliable. I can certainly count on them and they are nice people when it comes to speaking to a representative. I like this company and wouldn't trade it for the world.

My premium has increased by over 100 dollars in the past year and I have not filed any claims with GEICO. Across the board increases infuriates me. If someone files claims, then increase their premiums and leave others alone.

I want insurance that is good. Reliable and dependable! I don't want insurance that isn't liable and that will jack up my rates if I get into an accident!

I moved from Southern Ca to Connecticut in 2003. I was unpleasantly surprised at how high auto insurance is here. I have no tickets or accidents on my record and every insurance company I called wanted triple what I was paying in California. Geico offered me a very reasonable rate and they have the BEST Customer service I've ever dealt with in Auto Insurance. We also have our homeowners insurance through them and we are completely satisfied. I would definitely recommend.

We've never had issues with Geico and they've handled any claims efficiently and with hardly any hassle. Even better, their quotes have always been the lowest and you can't beat saving money and having the confidence your company will stand by you.

I have always had a great experience with Geico Insurance. They are reliable and I have never had a bad experience with them. Geico made it easy for me to file a claim when sand cause damage to my car.

Geico is a financially secure company with many years of experience. They are available 7 days a week, 24 hrs a day. It is easy to do business with them in person, over the phone and online.

Helpful staff, intuitive and easy to use website, great rates, responsive with claims.. I highly recommend these people and I'm nothing but pleased with my experience with them. I can't say enough about how much better they are than any other company I've used.

Geico Insurance was ok, I lost my job (thank Obama), had to cancel my insurance and sold my car to keep my apartment. Still have no car and no insurance, but I am lucky, I still have a roof over my head..

The payments are more affordable with Geico than other insurances I've considered in the past. I haven't filed any claims so I don't know how this aspect is. I do all of my business with them online, which I find is very convenient.

They are very quick to help you get your claim completed and get you to a place to fix your car. You don't to wait on the phone to get to an agent. They are courteous and always upbeat and happy to assist you. The only thing I've noticed is that their rates have gone up $150 for year... increase. Otherwise I'm very satisfied and happy. I would recommend them but would also tell my friends to shop around. But they are first one I mention.

I had sold my old car in Florida, and flew back to my home state of Pennsylvania. Because I didn't have insurance, even though I had just sold the car and cancelled the insurance on that car, I had to pay the highest premium because I was uninsured. The next year, when I should have received a better rate, there was a new reason why I was still paying the highest rate. I don't even remember what the reason was. Finally I just went to a different company and got a decent insurance rate.

I had Geico when I moved to Wisconsin from Connecticut. I was able to pick the coverage that was best for me. I had a small yearly fee and when my car was stolen, they refunded the rest of the year. No hassles at all.

GEICO was always a huge help when I had to change my billing around. The price of the insurance was so much cheaper than anywhere I looked. I loved that the policy starts at a six month line that way. If you don't like it you can change it after six months rather than being stuck in it for a whole year.

It's very good and I am satisfied with this currently. Mostly, it covers most of the things. I even met with couple of issues and I was able to ready my car without any payment from my pocket.

My insurance company has been a big help to me. Unfortunately I have very bad luck and usually end up getting my car hit in the driveway! It happens at least once a year. Every time it's happened, my insurance company has taken care of making sure my car is back in working condition as soon as possible and that I'm not stranded without a car in the interim. My rates are stable and affordable, and I know I can count on them not raising them to unreasonable standards so long as I'm driving safely and within the law. My contacts are also very pleasant and never a hassle to work with.

I absolutely love Geico. They have amazing prices that fit my budget. I can always rely on my insurance and know that I am paying for exactly what I am getting. I would highly recommend this insurance to anyone looking for an amazing price. I wouldn't want to go to any other company for insurance.

I am very satisfied with GEICO insurance. They handled my claim with accuracy and speed satisfied to both parties involved. The premium is low and I feel I have excellent service. They allow you to bundle. It is one of the leading insurance companies in the business. I would not change companies at this time. They meet all my needs.

After a relatively minor accident, GEICO paid a mechanic thousands of dollars for one of the worst repair jobs their follow-up team had ever seen. They also provided these checks to the mechanic without checking on his work and without my signature. To this day, they haven't fixed my car or admitted any wrongdoing.

I love Geico because it is very cheap. They always give me the best deals with promotions. I never get into accidents and they have always communicated with me and letting me know of all the services they offer.

They're fast, cheap and they do the job for me and help me out when I am needed road side, etc. And I enjoy the fast help they give me etc, etc. I just feel like family when I am around them and they help me so much.

Geico has been a fabulous company to work with. Their prices are very good and I have not found a company to beat them yet!! We had a claim about a year ago where my husband and a deer got in a fight on a mountain road. The deer got tangled up in the rear wheel well and caused a bunch of damage. My husband called Geico the next day, filed a claim and they never skipped a beat! They set up the repair company, set up the rental car etc... We were never without a vehicle, the policy was followed exactly as it was set up and our truck was repaired as good as brand new!!!

Geico has great prices for excellent coverage. The customer services staff is very helpful and efficient. I haven't had them very long but for what I have seen so far I am very happy to have switched.

They're very good and quick to respond to claims. I have always had pleasant experiences dealing with them. Timely, fast and courteous is all that I ask out of a company. I had two claims and they were resolved quickly without issue.

Price for my region is much less than any others I've checked into. I've never had a billing problem. Online access to my policy is simple and includes all I need and want including printing insurance cards.

I have not had any issues with my insurance company. They offered the lowest rate with my poor record. I would like to have more frequent reviews of my record in order to lower my rate.

We have had a satisfactory experience with this company. We had no claims so there was never an issue. When we changed vehicles there was always an agent to speak with. The transitions from one vehicle to another went smoothly. The original process of acquiring the insurance was easy. The agent we spoke to worked with us discussing our options for coverage and what was most appropriate for us. We were given several choices of methods of payment. We chose the most convenient way to pay for us with no problems. We were happy with the entire process. Of course, like everyone we would like smaller premiums.

I am satisfied with GEICO because they have always been available when I need them. They offer great deals on those who have served in the military, if the whole family is on the plan, and if you work for certain employers. We have used GEICO as a family plan for the past several years and have no complaints.

Excellent and ethical service! Very reasonably priced and they are available and take care of claims quickly and efficiently! I have used GEICO for about 10 years. I switched to another company once but switched back eagerly within 6 months!

Great customer experience. Highly recommend as low prices in town. They are a growing company. I compared to Progressive and Geico seems to offer more discounts. Their customer service is great.