Allstate Car Insurance Reviews

I moved my auto and home policy to Allstate (Matthews, NC office) a couple of years ago and never had a claim until now. Of course things are fine when you don't make a claim right?!? My daughter had a tree fall on her car while it was parked, obviously no fault of hers. We found out there was no rental car coverage first of all when it should have been included in the policy to begin with as it's pretty standard. It took forever for them to come out and look at the car at the body shop and Allstate apparently ordered the wrong parts so that made the process even longer.

A young man backed into my car in the parking lot of my workplace. My car was damaged by a driver who was insured by Allstate Insurance. I called Allstate and put in a claim. They confirmed the accident with their insured and told me I could take my car back to my dealer for repair. I asked to take it to my dealer instead of their recommended repair center. I only had 10,000 miles on the car and preferred my dealer to restore my vehicle to like new. The Allstate claims rep (Cheryl **) provided me with a rental confirmation number at Enterprise Rent-A-Car. I took my car in for repair and received the rental car. I was not told how long I could keep the car by either Allstate or Enterprise. Neither company (Allstate or Enterprise) informed me of any limitations for the rental.

I insured my car with Allstate through Stacy Kagan Agency in Coral Springs Florida effective September 30 2015. Last week I decided to switch to another insurer effective April 21 2016. I called Allstate to let them know that I was cancelling the policy effective April 21. They informed me that I had to do so in writing. I filled out the form that was provided to me by the new insurer and dropped it off at Allstate that evening (it was after business hours, so I placed it under the door).

While residing in SoCal, my auto was struck from behind while parked (I was not in or around the vehicle) and ultimately was proclaimed unrepairable. The at fault Insurance company paid the claim but when Allstate reported the claim to LEXISNEXIS (the CLUE database) the information was documented as an at fault accident with me as the operator. I became aware of the extreme error while shopping for a new insurance carrier. I asked Allstate to send corrected information to LEXISNEXIS so the CLUE database would be corrected. They have refused and have placed the burden of making the correction on me!! They indicate its my problem to solve. I have spoken with several insurance companies and they say it is Allstate's responsibility. I have reported Allstate to the California Insurance Commissioners office.

An ALLSTATE customer hit my vehicle, blatantly backed into my vehicle (you would think Allstate would automatically claim liability, WRONG). They tried to say that they didn't have enough information from all parties and tried to not fix my car! My claim adjusters name is Willam ** and he is the worst! He told my other passenger that was in the car when the accident happen (which was noted in my claim report that I made the 2 minutes after the accident) that she would receive a $500 check for compensation of the accident.

I am not a customer of Allstate, but a person who has to deal with them in result of the person at fault for rear-ending my vehicle. Was told initially I would get a comparable vehicle, only to book the rental and be told that I would only be receiving a standard size, I drive a SUV. When I called and spoke to their customer service about this, they were rude, repetitive in saying they were unable to help me with this situation. One lady was helpful in trying to get me into a minivan, but that is still inconveniencing me as it's not a sports utility vehicle. Worst insurance company I have ever had to deal with! Turned what was at first an easy going experience with reporting my claim into a nightmare. So thankful I have and will never use them for my insurance needs!!!

I am very dissatisfied with my experience through Allstate. I would've never known we were being ** on our policy if it weren't for family and friend letting us know we were paying $300 more a month than ANY other company. Our monthly rate was $501 with $543 down with full coverage and roadside assistance on 2 trucks with no violations or wrecks ever. Everywhere else it was $200 (average). When I first called to get a quote, they were not helpful at all and did a very poor job explaining. When I called to see why they were charging us so much, the gentleman was rude and couldn't explain why our rate was so high.

Allstate has disappointed me beyond belief. I was hit by a young girl passing me over a double yellow line in a parking lot causing much damage and grief. Joe, my adjuster did little to help and even accused some of the damage done to be from previous damage and regular wear & tear. I about flipped my **. He was not there to help me. He was not there to tell me that everything will be okay. He did not tell me that my van will be back the way it was before. He ** did less than the minimum. It is because of him that Allstate is losing a 4 car policy. Allstate, you're NOT in good hands.

On March 16th 2016, We were involved in a crash by some idiotic driver. We watched this young man slip in between cars recklessly and cut recklessly from lane to lane for about 10 miles before the accident. To be cautious we kept our distance. There were only 2 lanes of traffic flowing on the interstate heading south bound on 95 towards Bangor. We were just about to pass by the Hogan Rd exit in Bangor - at this point I was traveling in the Left lane, traffic was slowing down in the right lane due to cars exiting off the interstate at the Hogan rd exit. At this point there wasn't much I could do.

Over the years I have had to deal with this company as a customer or a claimant. AS a claimant, they do the best to screw you out of your car. Presently the following two policies are in place for companies like this one. 1- we run video dash cam units, 2- their customer hits us, we go straight to an attorney. I will never deal with these people personally again. Guess their rates are going up because more people have adopted that policy. SUE FIRST, ask questions later. Don't forget your proof! Hey insurance companies, take note. People do black list. Allstate is not the only one on that list of mine. I only have two I will go back to at this point. Progressive and AAA. Yet I still shop around.

When I was ending the relationship between Allstate Auto Insurance and my mother, who had Alzheimer's and was no longer even driving, having given away her car, they were NOT nice. I called and spoke to Victor who switched me over to Angel. Angel was a witch to me. Then I got switched to Denise who hung up on me! Really, if they want anyone to use them in the future, they ought not to hire such nasty people to speak to the public. Handling all of my mother's affairs was enough of a headache without Allstate's bad attitudes.

Was T-Boned and my car completely totaled on appr. 8/14/2015. Been going for medical care since. Faxed Bills. Allstate has done every dirty trick in the book NOT to pay OR continuously stall... Had to make formal complaint w/ Oklahoma Insurance Commissioner John Doak to get resolve. Medical is continuing and Allstate does NOT care for me one bit. RUN! Don't do business with this WORTHLESS EXCUSE for company.

I canceled my policy with Allstate due to them adding a stranger on to my policy. Then come to find out that Christina ** and David ** withdrew a large amount of money, 4 months later, from my savings account after I told them that I wanted to cancel. Now customer service is giving me the runaround about getting my money back! If anyone is to take money from my account without my permission and authorization it is considered theft; that is exactly what Christian ** and David ** did! The fact that Allstate policy agrees with their behavior is very disappointing. After canceling with any insurance company, personal information should not be available to money hungry representatives (Christina ** and David **) who don't care to take advantage of previous members.

Allstate is the worse insurance company that I have ever had. They lie a lot. I was with them for a year and in that time I got into 3 car accidents where people crashed into the back of my car. And one of those accidents, it was a serious accident. They paid for my hospital visit but not for doctor's visit or any type of medical services. They always transfer you to the wrong department and it takes awhile to get to the right department. It's annoying and it shows that this company is not well organized.

I had Allstate car insurance for 16 years without making a claim. I was rear ended, clearly not my fault, got all the necessary information and made a police report. I made a claim and never heard back. I called after a month and they had the nerve to tell me whoever took the claim didn't log in any of the other driver's info (oops, sorry!), may they have it all again? Sure, gave it all to them again. Followed up again, oops, looks like no one followed up with the insurance company, but they said they will get right on it. Thanks for the reminder!

I can not believe these insurance companies, they just keep going up. My credit score is way up there, my driving record is great, but yet they need more money from me, a disabled man on a fixed income and the government doesn't care what goes up. You want, you pay. My car insurance went up $65.75 for 6 months last year, my home went up $154 last year but yet I don't get a COLA from my disability. My home tax's goes up every year. Where is this money going to come from? Guess I can be one of them free crap people Obama likes to give things to but wasn't raised that way.

I am an Allstate customer. I was hit by a drunk driver and my Honda Accord was totaled. I had the choice to either file claim through my insurance or drunk driver's insurance. I decided to file claim through my insurance and then go after my deductible. Allstate didn't know where my car was towed to. Communication was pretty weak. I ended up paying extra days (from my own pocket) for rental car. The check that Allstate provided me was $1-2k lower than I should have gotten. I couldn't even purchase the same used car back. I had to buy a Honda Civic a lower model. Thanks drunk driver. Thanks Allstate.

March 18th I went to Allstate's website. Received a quote and gave all my information. I set the effective date to be effective on March 18th. I made a payment online and received a confirmation number link that wouldn't open but the website said my payment was complete and that my agent was in St. Helens, Oregon. Shortly after making a payment, an Allstate representative who was laughing so hard I could barely understand her called and asked about my quote, I told her I paid online and she said "oh, I see it here. I'm sending your information to your agent and you will hear from him". I said "ok, thank you".

Only complaint I had was that they weren't able to cover a retaining wall in my backyard since it wasn't part of my structure, but that was my fault for not reading policies. On the bright side, I've got an excuse to build a hobbit home in my backyard hill now.

I spoke to a representative named Gal on March 2nd for my refund of $391.82 that they took from my account after I cancelled the insurance. The representatives CLEARLY told me that my husband and I were getting the $391.82 within 24 to 48 hours. It's been over a week and I call today on March 11th to find out what's going on and now they're telling me they cannot process my request for whatever reason.

I received a letter in the mail saying that, "we're not able to provide the insurance you requested". I NEVER requested ALLSTATE INSURANCE so why was my credit ran! I have been with Nationwide for years and am very satisfied with Nationwide! They have insured me for YEARS! I don't want ins with Allstate, State Farm, Farmers, Geico, etc, etc! If I did, I am sure any of them would give it to me! I have great credit and I have never been late on ANY, 1, ONE, ZERO, NONE, NEVER, been late with payments so anybody would gladly give me insurance just solely based on my excellent payment record for years and years!!

My experience with Allstate has been really good and I'm happy with it but there are some mistakes that they have made but overall it's good. The customer service was really good. I also have really good coverage and the best part is that I have roadside assistance 24 hours. The price I pay is the same as I had with my previous insurance company but now my deductible is lower and my coverage is higher. I also like that I get accident free checks paid back to me for being a safe driver. My agent is really friendly and knowledgeable about my policy and all that Allstate has to offer their customers.

I found another insurance company that was going to save me about 500.00 a year on auto insurance with better coverage. When I went to cancel my existing policy with my local Allstate agent, Fred J Duke in Nashville,TN, I was treated very poorly and was refused a refund. He was very rude to me. My new agent tried to talk with him and suggested that I call Allstate's main customer service line. After several calls, requesting managers, and requesting a formal inquiry I had to wait weeks for a resolution. I had to keep calling back, waiting on hold and explaining the whole situation over and over. I was finally awarded my rightful refund. It took a lot of time and effort to fight for what should have been mine in the beginning.

Allstate insurance. There is something terribly wrong with a company that uses intimidation tactics to get customers. I just received a call from one of their representatives to switch over to them. (The number that called and sent several text messages to me was **. If you get a call from this number DO NOT ANSWER. She is a nightmare.) I replied that I did not want to switch and to remove me from their list and hung up. The representative started to literally harass me by text message. I had to contact the local authorities, then I had to contact Allstate Headquarters (I guess). They contacted me and told me basically that there was nothing I could do about it and that I would be placed on the "do not call" list. No apology, no nothing, just a rude customer resolution specialist. I will be an active participant in the campaign against this organization until I get resolution.

They are the best company. Anything that happens to my cars they will do their best to fix it. And I will be telling all my friends and family about Allstate. You're in good hands with them.

On Feb. 16 2016 I was hit by a Allstate insurance driver. I was driving in my lane and he was attempting to merge when it was no space. This driver hit me along the passenger back and passenger front of my car knocking off my mirror. The police even told him he was at fault. Allstate denied my claim due to my improper lane change (I was not changing lanes in rush hour traffic). This is the worst insurance company I have ever dealt with.

My wife called Allstate because we were getting a different vehicle and wanted to shop around and get some different quotes. My wife was on the phone for 45 mins to get one quote. They successfully belittled her and told her that she shouldn't even be qualified for insurance because she had one minor at fault accident and 1 other that wasn't her fault. Also they told me I had an at fault accident on my record which was ruled not my fault on the police report. After all this they quoted us a ridiculous rate of over 300 dollars per month. We found rates with 3 other insurance companies that were 200 dollars or more cheaper per month than Allstate. And finally went with a company for 130 a month. A far cry from 340 a month Allstate wanted. I would never recommend Allstate to anyone.

How do you react if Allstate sends you a letter cancelling policy? You start shopping for a better rate. We are in the process of doing it now and will also check with Allstate if having 3-4 incidents over few years related to literally just scratching other car on the parking lot has more weight than having true road accident, which costs much much more but does not cause driver lose insurance. Something must be very wrong with how Allstate evaluates "profitability" of customers. Especially those who carry home insurance as well with them and who will certainly take it elsewhere if auto insurance goes.

One day while picking up my step grandson I stopped in the road as the car in front of me stopped for traffic to make a left turn. Within seconds after, I was hit in the rear by an Allstate client. This was the beginning of a nasty nightmare. This accident occurred on a Friday, I went the entire weekend without a car, mine was totaled. Since I carry car rental insurance, I contacted my company and got a go ahead to get a rental. This lasted for two weeks.

My car was hit from behind and pushed into another car and side swift and allstate turn down my claim to fix my whole car. I have a witness police report and pictures to what happen but that was not enough for them to fix my car. Every time I call they just pushed me off very rude so I told them I have a house and three cars covered by them and they just lost all my business.

Allstate driver ran stop sign at 3-way street and hit my car. I did not have stop sign. I got hit at back door and fender on passenger side. I sent picture of the accident. It took them 2 months verbally not even in writing to tell me is not their driver's fault. I was shocked and disappointed because it was very clear that was their driver's fault.

This insurance company is the worst I have seen. I was rear-ended by one of their drivers. When I was trying to get reimbursement for damages they claimed I do not have any damages, all the damages on my truck are preexisting. Their adjuster Steve ** is very unprofessional, rude person. Their claims rep. Ms. ** lied in her denial. Thanks for the cell phones with cameras pictures proof it all. Filing court papers next week. I would never ever consider being their customer. What a nasty company.

A few months ago I was on a parking lot and someone of Allstate clients crush my car and this was very frustrated. Allstate offers the worst customer services. I have a lot of difficulties for they pay the damage of my vehicle and they charged me for the rental car being that I am the affected for one of their customers not be cautious when drive caused damage to my vehicle and devaluing the price of my car. Honestly, the worst service made. They made me to lose a lot of money and waste my time.

We had a lady hit us in a parking. She found us to let us know her insurance took very good care of us, letting us pick our repair company and gave us a rental. Allstate didn't pay a dime but charged us with the accident because we told them about it.

We came to Allstate with high hopes our parents had been customers for years so they could give us the best rates and they even promised to pull down our rates come February but come February our rate has gone up forty dollars. 1/7 of what I make will go to car insurance... So we go in and we cancel our policy and we do it in person as nicely as we could to someone who lied to us. And then today three weeks later we find out he our agent Dennis ** renewed our policy and had full plans to pull money out of our account even though we have switched to a competent car insurance company that means we can eat and insure our vehicle a modern marvel that Allstate has not heard of.

They are great. They are very helpful and kind. They are always ready to help and answer any questions I might have. I've never had a need for it, but I'm sure if I need them they would be there. They call me to check for updates to see if my insurance needs to change. I have had this insurance since I first started driving... I never had a reason to change or look for cheaper companies. I will stay with them because they do care.

Turns out Ravi didn't add anything on his own. He was just not very good at communication with me until I unloaded on him. Now he understands what I needed and has provided me with all the numbers I requested. Any further issues over minor discrepancies would be petty. Time to move on.

I was involved in an accident back in 12/2015 where an Allstate client rear ended me. It took 3 weeks to get my car in the shop. I drove a rental car for the duration while my car was in the shop. It took 4 days for the repair shop to complete the work. Because of the estimate given to Allstate by the repair shop, Allstate only paid for 2 days of rental and stuck me with the rest of the bill, $144.27. Did I mention before that I was the one who got rear ended?

I paid my monthly auto insurance premium by phone on 2/1/16 despite it being $299 instead of the usual $76. I called my agent the next day to find out why it was so high. I was told these drivers were always on my policy on some "birthday list" and were put on the driver's list. First names for the fictitious drivers were Jennifer and Alex, with birthdays in **... Both on **. The person at my local agent's office was very rude and put me on the defensive. I asked that these imaginary people be removed from my policy and an amended declarations sent to me. Also I asked that the excess money paid to them be refunded to me... I was told "That's not happening."

I was hit by another car while sitting at a red light. I called Allstate an hour after the accident, they took all the information, etc., and SEEMED like they were going to help. They advised I go to a doctor, which I did the next day. When I finally spoke to someone they recommended I get an estimate on my car. I didn't hear from my adjuster for an entire week after the accident. Well, two weeks later they have yet to send someone to do an estimate on my car, my adjuster won't return any of my calls, I haven't heard a peep from them and they are overall pretty useless. I'm so disappointed with their service and DO NOT recommend them. 15 years ago I was insured by AAA. I got rear ended by a man and AAA picked up my car the NEXT DAY to have it repaired. Everything was settled very quickly. Don't waste your time on Allstate.

I was stopped and this young kid was texting and driving rear-ended me. I was injured. With shoulder and neck injuries the at-fault driver had no ins, but I took uninsured motorist with Allstate and had to pursue for damages and now Allstate is using bullying and mental tactics towards me. As a paying client I've never seeing anything like this. I will also be pursuing the inspector general and attorney general within the state and ins board in Washington so they should do a full internal audit on all Allstate agents and CEO, Mr. Thomas Wilson, this is a clear case of extortion. Let's let the feds handle it. I hope the CEO sees I'm coming and won't stop until there's justice. And you never really know who is in front of you who has the proper people to contact to make things right.

I've been with this Allstate agent now for 2 years. In that two years, my policy jumped up by $15.00/month. I've always paid my car insurance on the 25th - the day it was due. I NEVER had a problem - until today. I logged onto the Allstate App and lo and behold, my insurance jumped from $145/month to $164/month!!! It was a late charge!!! I have NEVER been charged a late fee! And the payment is due today! I was infuriated when I saw this.

I was sitting at a red light and was hit from the rear. The person hit me doing about 35 to 40 miles an hour texting on the phone. She had no driver's license driving a company car. I had Allstate auto insurance no points ever two years ago and has never contacted me about my vehicle. The doctors have never offered me any medication. I have a separated rotator cuff and something wrong with my left hip. Allstate has denied to pay for some doctor appointments. I mean I was sitting not driving and was hit from the rear. I have been treated like I caused the accident. I am changing insure companies when I am able to change.

Recently, my wife was in an accident where a driver covered by Allstate swerved out of her lane and hit my wife's car causing considerable damage. After 8 days, Allstate has still not processed the claim even though it was clearly their driver's fault. They say that they plan to sue the County where we live because the water main brake caused the accident and that it is actually the County who is at fault. I am quite sure we will get this resolved to our satisfaction but would never ever recommend working with Allstate for any kind of insurance. What a ridiculous company.

So I was having trouble starting my truck at 310 am and called roadside assistance which I pay for and I pay for a $100 towing coverage. After about 15 minutes on the phone the agent said it would be about 90 minutes before a tow truck could arrive. First the agent took down my contact number incorrectly, so when I called back the agent stated that could be why I wasn't called back or why I didn't receive a confirmation text.

If you sign up for e-Pay, be very careful as they will add eSmart which means you will get your renewal policy and proof of insurance on your computer. I don't own a printer to print it out my premium so my premium went up 23.92 for not using it. This system they are so proud of doesn't work at all for me. I received no Auto or Renters policy at all of any kind. My Auto was expiring on 01/06/2016 and did not have a renewal. I called Oliver Insurance to see where my policy was. That was the first time anyone mentioned the eSmart plan. She insisted I did receive that info like she could see my mail. Rude as hell and no interest except to make it clear she would be raising my rates.

I was backed into by one of their insured a couple weeks before Christmas 2015. It took them a while to get in contact with the guy. I took my car to a couple body shops I used to work for painting cars because I don't have the facilities to do it myself. They both said replace the quarter. Allstate sends their guy out and he says repair. It has now been in the shop 3 weeks and they are sending another guy out because the quarter cannot be repaired. So now it's been almost a month work no income because I drive for Uber and can't use rental cars for it.

We applied for automobile insurance, and arranged with them to have the money withdrawn from our account. After the first month, they hadn't withdrawn the money because they changed the location of the billing and must have lost our information. We called and they corrected it, but again didn't take the money out of our account. We decided to go to State Farm for our insurance. In the meantime, Allstate decided they wanted our money. Again, they didn't take the money from our account, and never sent any notification there was a problem. Now, a year later, we get a call from a creditor that we'd been contacted (we hadn't) and that we owed money because we defaulted. I think it's shoddy practices to not bill us and then send us to collections because of their ineptness.

I was hit by a drunk driver. A wire harness was pinched and shorted out my alternator which caused my batteries to drain. The steering wheel was off 45 degrees and the steering was loose/sloppy. Both damages were not present prior to getting hit. I have a receipt from the truck being aligned prior to the accident and there were no steering issues! The body shop has stated the damages were caused by the accident yet Allstate has declined to repair these damages. The truck is now unsafe to drive, yet Allstate is willing to put it back on the road in an unsafe condition. I have exhausted all options/contacts through Allstate and they still are declining to repair my truck to its condition that it was prior to getting hit by a drunk driver. I am disgusted that they are even still in business with this type of service. Note to consumer, you are NOT in good hands with Allstate.

Happy with customer services. They are very helpful. Company is original and very family oriented. The staff has knowledge of automobiles, top rates for all ages. They can inform you of terms in layman's words.

I was unhappy with my last insurance company that I had for over ten years... Rates kept going up and up and up, so I decided it was time to change. I went to Allstate and they have been so helpful with all my needs. I would highly recommend to everyone.

The agent we use is very helpful and understanding in our needs and stays in contact with us but not to the point to where she is bothersome and we are very pleased with the rates and coverage we receive and most of all the customer service.

My insurance company has worked with me to get the full coverage I need and at the price that is right. They have searched and found all the discounts to give me that made it affordable.

It's my fave brand of car insurance because they offer great coverage, protection of a lot of services I currently use everyday and are very happy with them and don't intend to switch providers anytime soon or in the future.

I would absolutely recommend Allstate. They are very attentive to their customer's needs. Any question I may have will be answered in a way that I understand and feel satisfied with. Overall they are extremely easy to work with.

It was great. They were very helpful and affordable. The employees were awesome and very helpful. I will always choose Allstate. They care about their customers and know how to show it. They go the extra mile to make you feel important.

Last December a 17 yo ran a red light and hit the passenger side of my truck. Allstate supervisors told me it was my fault. Police report and the 17 yo claimed the truth. She was apologetic and everything. The one supervisor did not care. The higher up supported it. My agent was more caring. Then two months later Farmers contacted me explaining that they are going to cover all the damage and thanked me for being nice to the 17 yo.

I have always received good customer service and felt very secure using Allstate. I have used them as my primary insurance carrier for over 10 years. They are very responsive and provide great discounts for long time customers and good drivers.

Get good quality what I pay for. I have nothing that I would complain about. They are a good company that stays true to what they advertise. I would recommend them as a company for sure.

I have been with Allstate for over 25 years and my experience has been great. They quickly respond to any questions I may have and I believe their rates are reasonable. I have referred many family members to Allstate over the years. I have never had an accident so I cannot speak to those areas of auto insurance but I am confident Allstate would respond in a positive manner. Everyone I have referred to Allstate has been pleased with their service. They also insure motorcycles which is very important to me and my family. Hope this has been helpful.

After over 15 years with Allstate, my wife passed away late in October, who happened to manage our finances. On any account after this, it took me a few weeks to get on top of the bills, one of which was Allstate for our Auto Insurance. I noticed that the payment was past due, so I called Allstate to sort things out. The agent had me pay $204 for the November payment which was past due, it was now November the 16th. OK, So a few week later I drive 4 hours away from home to pick up a new truck, part of the transactions was to transfer my insurance over to the new vehicle. When Allstate was called I was told that my policy had been cancelled in November because of nonpayment of the October bill. I explained my circumstances to the agent on the phone, who basically said there was nothing he could do because the October bill wasn't paid.

Allstate is a good auto insurance provider. Few things that I liked is their claim handling process. It's amazing with you do not have to worry at all and they really take good care of their customers. This I think is the most important factor for auto insurance. What I don't like and maybe the only reason I might switch is their premiums are a bit higher compared to others in the market.

I have never had any issues with Allstate. When I need to call them, no matter whom I talk to, they are able to answer my questions and assist me without having to transfer me to someone else. I have had the same policy for more than 6 years with them and do not foresee changing companies anytime in the near future.

Have had this insurance for three years with no problems, very nice customer service, easy to make payments and no big surprises at renewal times. I would recommend this company to anyone. If you combine your house and car plans you get a nice discount on your car insurance.

Great insurance... had a bad car accident and adjusters were great... caring... and paid all bills without any hassles. Customer service handled all questions in a team. Mely matter... called me to check not only is in my recovery but also on my dogs who was also injured in accident. Accident happened out of state... even paid for lost wages for 3 years.

Good customer service and prices. Kind people works there and explain you everything you need. My friend recommended me this insurance company and I didn't make a mistake when I choose them.

Good company, no complaints. Good prices and good coverage. Makes me feel protected and worry free about driving. Recommend to everyone and worth looking into. Good coverage on my vehicle, does not raise rates.

Great services, has a deductible, agent are dedicated to their job as well. Great performance, good to the customer, they are on time when you need them. All are covered when you got accident! Great team, great auto insurance, great leader.

I have just started with them. I am very happy so far. They are so far a lot cheaper than Geico was. They have tons of discounts and are very friendly. Everything is online and is very easy to manage.

It's good. I have no problem with the company. I got claim at right time. Customer care is also very good that’s why I am happy with this company. And I do not want to change my auto insurance company.

I have received top notch service from them since I started using them. Anyone I have talked to has been extra helpful and friendly. They settled my claim quickly and easily and I have been very pleased!

Great service and great friendly people. Would recommend to family and friends, would recommend to co-workers too.

Is on insure. Good, good attention and good. Answered all questions for me. I recommend this insure to my friends. I no claim. I have in this insure for 4 years and have satisfaction.

Any questions I have ever had they have answered as soon as possible and work with people who are on fixed incomes. Afford insurance so yes I would recommend them to anyone looking for auto insurance or any in that fact.

Allstate is a great insurance company. They take time to make sure customers understand the right coverage and make suggestions. They care about their customers. Allstate always return phone calls in a timely manner and never act like you are not important.

I have used Allstate Insurance Company for 30 years for my automobiles, home and rental property. Allstate has always been a company I could trust. My agent responds quickly to any of my needs and I can always count on courteous service and quick answers to any of my questions.

Allstate has been very easy to work with. I haven't had a claim to file, but they work hard to get me the lowest price possible and even refunded me some money when they were able to lower the price after I paid.

I have not any problems with Allstate, in fact I am very happy with their services! Allstate does the best they can to keep their customers happy, like offering bonus checks for every six months they go with no accidents. I would definitely recommend this insurance to everyone I know and appreciate their customer service.

I have never had a problem with Allstate. My agent was wonderful and helpful. Customer service is great and the claims dept were knowledgeable. Their rates could be lower though. I will continue to use them until I find another reputable company.

Es una gran compa_ia It is a company I love and have used for several years and are willing simpre great customer and gives me great confianza besides that my family likes. I have never had any problems with them.

Allstate is helpful and reliable when I need them to be and always there 24/7 to pick up a phone and answer my questions. I like their 24/7 toll-free number. They have the best representative who answer on the spot without making you wait on hold listening to bad music.

Allstate has gone above and beyond to help make sure our auto insurance is exactly what we need in the area we live in. They have designed a plan to fit our exact needs and the needs of our growing family. They make payments, policy changes and information regarding both easy to understand and are always very pleasant to work with.

My experience with my insurance company has been great. Haven't had any accidents and have been rewarded with gifts for safe driving. I love being extra careful on the roads and helping others. Insurance is a great tool for people and should be always carried at all times.

They are very knowledgeable and easy to deal with. They are very quick to respond and take care of problems. They have a helpline you can call twenty four hours a day. They have reasonable prices, very sweet and friendly and helpful staff. I really enjoy doing business with them.

Allstate is a good insurance company but they continually raise their rates. I have had no accidents in 14 years and yet my insurance goes up almost every time I get a bill. Soon, I will be forced to give up the car and get a horse.

They are very understanding. They are always there for me. Whenever I'm in an accident they pay. I like them a lot. I only pay 200 a month. They paid when it even was my fault. They are better than Geico. They are better than nation.

The only problem I've had with them is when the cost keeps slowly rising, even though I have never had a claim with them. It seems that that is unfair and I should be paying less and less, since I've been with them for 25 years without a claim.

Very good company, always there to help or solve issues! Whenever I needed help or had any issues they are there to help. Just one call and they take care of the rest. I have been with Allstate for many years and do not intend to change companies.

I feel that Allstate is helpful and reliable. They offer great benefits including a safe driver bonus and accident forgiveness. There are also many affordable packages available. When in an accident the agents are helpful and courteous.

I feel very secure using ALLSTATE as my insurance carrier for both of my vehicles. I've been given expert customer service throughout my time with them. The policy was explained to me thoroughly [which was a relief...] and I am proud of my choice. I have a local agent - this is important to me because, if and when I need you, I want a PERSON to ask/handle the situation/talk to. The benefits with the policy I use work well for me. The commercial you see for ALLSTATE, quite frankly, describes this wonderful company to the T!

I submitted a claim for a auto accident, was told by the body shop that it should be declared "totaled". Of course adjuster for Allstate goes and said that it has to be repaired!!! WHAT? Brand new car hit a wall--we were not at fault but wants to fix a car that will NEVER BE THE SAME? Tomorrow I will be shopping for new insurance.

The company has great customer service and customer service reps are very compassionate about their customers. The company is very professional and takes the time to answer all your questions. The company has good auto insurance rates and they have reward incentives and the popular rebate check if you maintain a good driving record.

I have been a loyal customer of Allstate since 2009, and have not filed a single claim until 2015. After Allstate administered a check for a total loss to me earlier this year, I continued to make payments on what I assumed was the new vehicle - as the dealer will ensure that the insurance is transferred over before you drive off the lot with a car that they still own! Again - Allstate continued to collect payments on a vehicle that they had established was totaled, and they had written me a check for. Unfortunately the new vehicle was deemed a total loss over six weeks ago, and no progress has been made because Allstate continued to insure the previous vehicle - WHICH HAD BEEN DEEMED TOTALED BY THEM!!!

I haven't had to use it recently as I haven't been in an accident. But it's not expensive and it's convenient. I would recommend it to anyone looking for reliable insurance that's not too expensive.

OK service, rates a little high. Billing cycle does not fit my dates but I am dealing with that. Continued offer of home insurance is always a bothersome time. But I think it is a fair company.

I have now been with Allstate Insurance Company for over 30 years. They have helped me out numerous times when I needed them the most. In this time frame I can honestly say I have never had something bad to say about how they treated me. My family has been involved in many types of accidents unfortunately but Allstate always stood by my family. There are many times that they could have raise my rates after being involved in accidents but did not. Having an accident is a tragic and very emotional time. This is when you find out exactly if your company is going to stand behind you. I have never had a problem with any of the adjusters. Through the years I have had about 4 different agents and they all have been wonderful. They even got involved in helping me out when I was involved in accidents and it wasn't their job to help me out. They made the whole process of having to go through an accident less stressful.

They are fast and reliable when I need help. They are always ready and willing to go above and beyond to help. No matter where I am or what I need, they help me out with whatever I need. I have never had a problem they were not willing to help me with no matter what it was.

They are always very helpful and attentive to my needs. The few times I've needed to utilize my policy they have been very patient and walked me through everything. My claims have always been expedited quickly and with friendly service.

Great company! Very easy to work with and quick about getting cases filed and done with. When you make a claim they usually get back with you within a reasonable amount of time. Recommend to anyone looking for auto insurance with great customer service!

Searched and got several quotes but they were the ones most outstanding because they made it very easy and very helpful in getting me exactly what I need and great low rates that would fit my budget. We actually did all the arrangements over the phone and through emails until we got everything that I needed for my automobile. At the same time they also helped bundle my homeowner’s rental insurance with a much better rate than what I had with my old insurance company. It was great doing business with them and not have to go into their office and was able to sign even the paperwork online through emails. They were very polite and friendly.

They always try the best they can to make my claims process simple and helpful. And have a variety of plans for my budget. Allstate also has offices near me to make it easy to talk to my insurance agent.

They are just annoying and don't listen to anyone. I really wished they would have better customer service. The people I talk to act like there's nothing they can ever do. Most of them are too stupid to even understand the question.

Get auto insurance quotes at Allstate.Com. You're in good hands with Allstate. I really liked the experience with Allstate. This company offered reasonable prices that was great. I really enjoy the prices and services offers over and over again.

Allstate provided an easy transition from my old insurance company. My agent took the extra steps to make me feel valued. I received followup calls and emails to ensure my satisfaction with the products and services.

I've been using Allstate for some time, and I find their rates to be fair and their coverage to be acceptable. I haven't had too much need for their services, but they represent welcome security that easily justifies their cost.

Not happy. Raised my rate due to someone who hit my car and no ticket was given to me but my rate raised! No claim was ever made to Allstate. Allstate never paid out any claim and raised my rate. Not right. Not fair. Insurance companies are rip offs!!!

They have been very attentive our needs, and their prices are reasonable. We haven't had any complaints. We haven't had to make any claims in quite a while (thank goodness). When my husband had a fender bender a few years ago our representative was very helpful and guided us through the whole process. It wasn't a happy situation, but he helped us make the best of it and kept our best interests in mind. I would not hesitate to recommend Allstate to friends or family. They have been really good to us.

My experience with Allstate has been an overall positive one. There have been ups and downs along the way, times I've been frustrated, times I've considered switching providers, etc, but inevitably the agents at Allstate have done their best to work with me to reach solutions that I found acceptable, which is all I ask for.

They have a lot of discounts for things like good grades in school for student drivers. They are always really helpful about the various questions I have. I have really enjoyed their services.

Allstate has always been helpful with any questions I have had. They have processed claims quickly and it easy to follow up. The website is user-friendly. I have had no issues with Allstate in the six years I have with them.

Allstate is the greatest car insurance service ever to be created on this earth! My car is protected! Praise the all powerful Allstate! I shall sacrifice many animals to its greatness.

Great insurance company who is very easy to work with. Also has good reviews for fast service when you need them the most. I have had great service with them when I have had to file a claim. The company worked fast and had no problem getting me what I needed as fast as possible.

My family and I have been with Allstate for years. They are always easy to get ahold of, they refer ways for you to save money on car insurance. Multiple people in my family have been in accidents and the process is actually somewhat smooth with Allstate and figuring out what comes next after the accident. We will definitely be with Allstate for years later.

I have had a great experience with our auto insurance. They are constantly looking for the best deal for me. I feel that they are looking after me. The fender bender I recently got into was very nerve racking. They worked with me and I felt more like they were a friend not an insurance company.

I have been an Allstate customer for several years now and have always been very happy!!! Never had any issues and all my concerns are handled quickly. They do a coverage review at the start of each renewal automatically to ensure that I am getting all the discounts I qualify for.

Allstate has been great. They are nice, courteous, and always have great customer service. I have all my insurances with them so I get a multi-policy discount. They are also always quick to pay claims when needed and walk you through the process of filing a claim.

They have settled claims in an expedient way whenever needed and have a good rewards system for good driving record twice a year. Friendly and know a lot about the products they offer and how they can benefit me.

I feel Allstate is more expensive than other auto insurance companies, but I have stuck with them because of their quick and more than fair response to damage that was done to my car in an accident. I was waiting to exit a bank drive thru in our little village which has a river running along the town. We had a lot of rain and the river flooded over its banks into many of the houses and business' basements along Main Street in the village. The volunteer firemen were in the process of pumping water out of the basements in town when I went through the drive-thru at the bank. As I waited to exit onto the street, one of the firemen pulled into the parking lot next to the bank drive-thru and hit my car head on. Allstate sent an appraiser out to inspect my car very quickly and issued me a check to replace my car (it was totaled) within two weeks! Impressive!

Enjoy them. They are very helpful, very kind, very knowledgeable and consistently working to help the customer. Additionally, they have great roadside assistance and the cycle is always quick with a smile and customer focused.

Very affordable and our agent was always very helpful. They were always responsive to calls and messages and were the best price for the services we needed for our two cars. Now that we have moved to a new state we are comparing prices once again on insurance companies to discover the best price and value for our family.

It is the best. Got into an accident and they helped me! The employers are great. They helped me with every question I ever had and also got my car repaired in not so much money involved.

Each year it goes up & we have no tickets whatsoever. You call another company and they give you a lower rate. You then go back to your company and they say "sorry, there's nothing we can do." We were with them for years. Went with new company.

I have been with Allstate for 10 years and never had a problem. They have great customer service and always answer the questions I have. I feel Allstate is a reliable and dependable company. They have many offices throughout NY state that you can pay your bill or change your policy. They also offer other insurance like life insurance, home owner and rental insurance. They offer discounts for having multiple insurance plans with them. They also have a program where if you don't get into a car accident they send you a check. It's a great incentive. I really like Allstate. They are a little more expensive but it's worth it.

I have had nothing but pleasant experiences with Allstate. Every time I've needed their assistance, they have always been professional and helped me in a timely manner. I have nothing negative to say about Allstate. I have filed two claims in the last four years, and both went smoothly, with no trouble at all. I would highly recommend them to my friends and family.

Is a very good and attentive to their business customers, has great suggestions to give. Always constantly supporting its customers, deserves great recognition from its customers. Does not compare with any other insurance company.

It's okay I guess. Sometimes it's hard to get in contact with them but it's improved in the past year. What I like most about them is their commercials because they are funnier than Geico.

The auto insurance application process was easy and I've had no issues. I have not filed any auto claims. The local branch is always more than willing to help if I have questions. The website contains a wealth of information and I manage the policy/payment through the website. I also receive discounts for bundling our auto & home policies.

Very good communication. Pretty cheap. Like their insurance. Willing to stay. They have the safe bonus checks which is good. Not that much. Thought very respective insurance company. My family has been with them that's why I did. I hope everyone can have a good experience with Allstate. They are one of the best around.

No issues with them. They take my money, they give me coverage. I only hear from them with a bill. No claims so no other contact. They don't bother me, I don't contact them. I just met my insurance requirements through them.

Allstate is a good company in general. But, I have some concerns. I have never received a bonus check, as is shown in the commercials. My monthly bill never matches what my rate sheet says it should be. It is always 2 or 3 dollars higher. I have discussed this with my agent in the past, and got no real straight answer as to why it is this way! Quite frankly, I am fed up with it, and will most likely be changing companies in the near future!

I thoroughly enjoyed having Allstate insurance as my insurance provider. I never had to make a claim and was always treated well when I did have to make an inquiry. I did however cancel due to the cost. It seemed like they were so overpriced and I just couldn't make the payment and still live comfortably.

They were very helpful when I had question or didn't understand my policy completely. Also, the price was reasonable. I didn't get into any accident and got the check. It wasn't really a lot. Didn't really miss it when I did get into a accident.

Every customer service representative has always been courteous and helpful when I have called to speak with them, whether to set up my initial account or to file a claim. In a recent incident, the other company was trying to give me the run around, but Allstate representatives stepped in and took care of the issue. I appreciate their efforts, and I am completely satisfied with the results and service. I actually feel like the customer service representatives care about whether or not I was able to get the assistance I need and want to help me get back out on the road and living my life. Thank you so much Allstate!

My insurance is too high and I haven't had any events thankfully! I need to shop around for a better insurance company but I don't have the time! And I don't like to be on the phone for a looong time.

It has been consistent and reliable, and I have used the services regularly. I do not shop around much for insurance quotes, but my Allstate agent routinely notifies me of other services offered by the company. I see why some people who shop around, but I appreciate the steady and non-pushy service Allstate gives me.

Allstate has reasonable rates, it has great coverage and doesn't go up in cost for the first 12 months. The agent are very friendly and answer all your questions. It's easy to pay online or over the phone.

Well, they have different things for different people depending on your personal needs. In my area, they have the most competitive rates. They have agents that you can do business with or you can go online and see what they have. I have been with them for over 5 years. Not one complaint.

I have had a good experience with Allstate. I have been with them for over 10 years, and have only had to file a claim when I had an accident several years ago. My Allstate agent worked with me, and the process went smoothly.

I have been using Allstate for four years, very good to deal with. Rates are good, manage your account online, pay your bill online. Would recommend them to family and friends. You can also get homeowners ins.

Allstate offers variety of insurance plans, never faced any disputes or other conflicts regarding premiums or claims. Their toll free 24/7 customer service also awesome. And for in person discussion very convenient location offices with very polite staff.

It kinda sucks because they're not very good according to me. I need to switch to something else. Please. It's hard as ** to work with it when I have my auto insurance. Most of the time they won't cover it all and it's **. Really is.

I was able to log on to the site and with just a few questions was able to get a quote which saved me a lot of money over what I had before. I paid 6 months at a time so I got a nice discount and was also able to renew online without having any issues.

I had a great experience with a local agent. When I first purchased my policy I lived out of state and they were the only ones willing to work over the phone. They set everything up for me. They also process any change I need immediately. They are always available when I have questions and suggest how I could save or make coverage better.

Good prices and good service. You also get a check twice a year for a good driving record. I would recommend this company to anyone who asks about it. I shopped around and Allstate has the best deal.

I am very satisfied with my insurance company and agent. He is very helpful. They are always there to help. They are always thanking me for my business which makes me feel great. Filing claims with them is easy and quick. They came out the next day and issued out my check right away. No waiting like most insurance companies. They are great.

My agent is always helpful and I am part of the safe driver program and so routinely get money back. The price that I received was equal to or less than the prices quoted from other insurance companies.

Allstate offers very good coverage. They happen to be the cheapest that I have found. I will stick with them. They continue to stay in touch to make see if there are any problems that need to be addressed.

Good agent. Great help on this few occasions we needed to submit a claim. Customer service is top notch. Agent and his staff worked with us to get the right coverage for us with the best possible price. Made it very easy to add a new car we purchased and remove car we traded in.

I really like Allstate, they have been really easy to deal with and offer great rates and incentives. I have not had a single issue, they are really nice and pleasant to deal with on the phone, and their website is simple and easy to use. The only problem I have is that I cannot sing a jingle and make a representative appear.

Any time I've had to file a claim with Allstate, they have been very helpful and walked me through the process. Their professionalism and prompt follow-through sets them apart from other insurance agencies. I truly believe that with insurance, you get what you pay for.

They are very helpful when taking care of all my claims or problems and if I have any questions they get back to me right away. Whether it be email, phone or mail they respond very quickly.

Works very well and we never had problems with that. I'd recommend Allstate for sure. Every time we need to solve some problems concerning our car Allstate operators are ready to help.

I've been a customer of Allstate for over 30 years and I have no complaints. Allstate has good coverage for auto insurance available at many different tiers. I also have other insurance with Allstate which qualifies for discounts - I also have other discounts for age, retired, good payer, fire extinguisher and good accident record. These discounts cut my premium almost in half. My Allstate agent has a local office and is very personable. He keeps in contact with me and is proactive with my needs - I like that. My Allstate agents staff are very helpful and friendly, and they do whatever is needed to keep me happy. I believe I will probably stay with Allstate in the future.

Allstate has been there to help with. I've been in a couple accidents. They were there to battle the other insurance when they tried to get out of a rental car. Allstate also helped speed up the process of getting my car in and out with a reasonable amount of time.

They have competitive prices, they are customer driven and provide helpful information. I have been a customer of Allstate for many years and plan on being one indefinitely. I have not experienced any serious issues and know that I have complete trust in this company should the need arise.

I chose Allstate insurance when I got my first car at 16, through recommendation of my parents. Then 2 years later, being a frugal "new adult" trying to hack my way through student loans and less than mediocre job, I decided to leave Allstate and find another cheaper, very low coverage insurance carrier. I found out the hard way that this was a poor decision. I went back to Allstate only a short time later and have never turned back. That has been almost 10 years now. I have had very few claims over those years, but of those few, each and every one have been handled quickly and with the best customer service I have ever experienced.

They do everything well but are a bit pricey. You can do most things online like view your policy or make changes. The agent is very helpful. They are very prompt when it comes to handling claims as well.

It's a great company, can really count on them for everything. Been a loyal member for the past 20 years. Great price, great service. Can't beat that. Would recommend it to anyone looking for a good insurance for the first time.

I was very happy with Allstate. They handled all claim fast. They answered all my questions and concerns when needed. They even sent people to replace my windshield to my place of work. They came to me when I reported a cracked windshield. It was easy and I didn't have to go anywhere or lose time at work, and better yet it didn't cost anything. It was covered under my policy. The workers came on time and the job was done fast, neat, with high quality workmanship. Allstate is a one stop for all your needs inside and outside your home.

I am very disappointing with the way I have been treated with getting a quote for my totaled car with Allstate. The fault was 100% on the other party (also Allstate customer) and the company has not been professional or honest with me. It started with the adjuster and didn't get much better with claims. Be very careful in dealing with this company and keep records of everything including what is said to you and when. You WILL need it!

Allstate has been fair and easy to work with for many years. Policies are clear and representatives are knowledgeable. We enjoy bundle pricing, good service and a sense of confidence. Claims have been paid when needed and in a timely way. We expect to continue with Allstate as there is no reason to change.

The one time I had a claim Allstate people made the process as pain free as possible. They were able to refer me to a reputable repair place which was conveniently located. They also guaranteed the work that the repair place did. The premiums are a little expensive though.

The coverage they provide is top-notch, and they're a solid, reliable company. When you call their number, it's fast and easy to get on the phone with someone. Their representatives are all super helpful, knowledgeable, and courteous. However my only complaint would be the prices are a bit high.

No issues whatever. Prompt, friendly service when needed. Clear and informative when asked upon. Multiple pay options. Fast to resolve your problem and get you on your way. Been with them for years, once I realized the service I got for such a reasonable cost.

Our agent has been extremely helpful and available to talk with when we needed her. The company has worked with us to solve issues due to wrecks and our rates have remained reasonable. We feel very fortunate to be with this company.

They're very affordable, at least in my opinion, and their customer service is fantastic. I love their commercials, which is what lured me in. And they have plans that fit my needs.

I feel that my cost should be lower, especially if it's more than 1 car, but again the cost goes up even if you didn't use it. Where are the discounts, where is the saving? All I see is that my cost keep going up and up. Why can't there be a lower cost on auto insurance, for that matter any insurances. I feel that I'm losing more money even if I didn't have an accident and someone else did and now I'm paying for the accident and their premiums.

I've never had a bad experience with this company. My agent is always friendly and helpful especially during the stressful time of an accident. The reason I did not give this company 5 stars is because my rate is pretty high and I was in a car accident over 5 years ago and my rate has still not gone down after this.

I have had different insurance agents assist me with policy reviews since I became their customer in 2012. I've been provided quotes that seemed to change from the initial quote and the agents never could figure out why. Last time, my agent went out on family leave of absence and didn't notify me, and his branch agents did not have enough information to assist me with quotes. I've had this problem since the beginning and now I'm not interested in doing business with Allstate anymore. Besides, there are other insurance companies that can save me money on insurance while providing the same coverage.

Allstate is very trustworthy and honest. Literally always there when you need them. I've been with them for over a year now and I would never go back to my previous insurance. The prices don't raise every month like my last insurance, it actually lowers! Allstate has so many different plans to meet everyone's budget. They also have a lot of different ways you can earn even more discounts. For instance their good driver discount if you go without and accident or a ticket for a certain amount of time. I would recommend Allstate to everybody! Think smart and start saving with Allstate.

I have had insurance with Allstate since I was a teenager. Now I have my own children on the policy. In 2013 my daughter had an at fault accident and they sued Allstate. Allstate assured me it was no a big deal and of course my premium went up. My son had a no fault accident where they attempted to make him a percentage at fault even with witnesses and a cop's testimony. I didn't back down and eventually the month old vehicle was paid. I was out of pocket a ton of money. I got insurance elsewhere but kept myself and my daughter on the Allstate policy. They dropped me for the 2013 accident! I am livid, they have the worst customer service. They are rude and not concerned about customers and this goes all the way down to the agents themselves! All I can say is buyer beware!

Never had to file a claim however my agent seems to think this is a good company. Had State Auto however they quit offering insurance in Iowa. This company offered better insurance at a cheaper rate.

Allstate scheduled an ACH transaction with me for the 10th of the month to be reoccurring each month. The week before the 10th my account was drafted. After being on the phone for over 3 hours, Allstate was not willing to fix anything. Jennifer, a manager in TN Allstate was the worst manager I have ever spoken with on the phone, ugly customer service. A negative rating is deserved for Allstate in TN.

Quick response when in accident. Was able to get estimate the next day and check for repair issued that same day. Very good customer service. They did not raise my rates after being in an accident.

They advertise MANY options not available in my location. I have complained, as have others, nothing is done. Agent USED to be able to help. Now everything is specialized and no one gives a care about the insured. After 2 decades without an accident, I had one, not my fault, but I will be paying 3x what the company paid out in claims by the time I am done with the MUCH higher rates. After the accident, no other company wants my business. Last time I tried to reach my agent via the main line the poorly trained girl said she could not do it and ended up hanging up. BAD customer service! They will not make arrangements for automatic payment for my CA earthquake insurance but they are the only authorized agency allowed to take my payments. There is more, I need to stop.

I like the way the people treat you with the most respect. Other company's don't. The claim processes is fast and pleasant. I believe that everyone should at least give this company a try. They will not be disappointed at all.

I did a policy update online at Allstate on my policy, i.e. adding a driver and a car to my policy. Received an email from Allstate, saying a rep. would give me a call in case any further information is needed else the update will be processed. Called Allstate after 2 days and they said they can't see the update I did on my policy. Called the Allstate new jersey agent and they as well said they can't view the update I did to the policy and he said to wait for more couple of days as it might take time to process the request.

Nothing to add, I am very please with Allstate. I have been an Allstate customer for almost forty years. I am not sure what more I can add other than to indicate that I would recommend Allstate to others for Automobile Insurance.

Yes they provide good service, and a reasonable price, and great choices, and great enough quality. They are the greatest company you can ever have. My family has this insurance company as well.

I have been with Allstate approximately 8 months. I decided to become an Allstate customer when comparing quotes on auto and home insurance. My previous company had increased my homeowners a great deal after a claim of about $5,000. Many companies gave me different rates, but overall, Allstate gave me the best rate when I bundled my home and auto. That's what you have to look at...the bottom line when you add both together. Also, you have to compare apples and apples, so always have your old policy when comparing rates.

So far good with their service and they have a very rates and the family is being covered. They have very nice staff, very accommodating. They have good offers with the policy you are getting.

Had to file a claim about two years ago, was able to talk to them. We talked, they filed my claim. They took about two weeks, came by to look at my car, ask me how I was, if I needed anything. They took pictures of my car, would ask me what I would do about my car, what's up. I got my money, my car could not be fix so I got my money. They help me by giving the money that I could buy a new car, had to pay off my car.

Allstate has thorough and efficient agents, dedicated to answering customers' questions. They make the claims process as seamless and pain-free as possible. I also like their reasonable and fair rates.

We are very happy with Allstate. They provide us with more than adequate insurance coverage with reasonable rates. They have safe driver discounts and first accident forgiveness. They provide very good customer service. One frustration with the company is their less than spectacular website. It can use some work and upgrading. On the whole, it is a good company to deal with.

I recently went insurance shopping because my rates had gone up every time I renewed my coverage (no accidents, no new cars or drivers). When I confronted my agent and told him I was going elsewhere, a new policy was created (same coverage) for a 100 dollars less per month. Allstate did nothing to lower my rates until I complained.

I recommend Allstate for auto insurance. I have experience with an agent as well as their claims dept. Every interaction has been professional and they made sure I understood the next step.

I have had Allstate since I was 15 years old. They have always been very helpful and prompt when answering questions about my policy, moving, etc. When we started renting they were great with adding our rental policy too. I even had an agent who was helpful to go over my policy for me to make sure I had enough coverage but not too much so that I was not paying more than I could afford.

I haven't had any issues but when I have questions, they are very helpful. I have had to make some policy changes and they are always great and providing suggested coverages and options.

They are always nice when I call them, and very flexible with me. I wouldn't change from this insurance company. My mom has been with them for over 15 years and now I can see why. The only bad thing about is they don't give me my safe driver's check because I'm in California.

They are great.

I've never had any problems with my company. The employees are very friendly when it comes down to coming in and speaking to them about potential problems and/or questions. I pay for decent coverage and that's all I plan to need.

The people at the Allstate office are very nice. I have never had a claim so I don't know how they do at that. I have my homeowners with them and they helped me reduce the premium of that by adding auto insurance. They seem like they know what they are doing.

Allstate has been a good insurance company. They give me many discounts including safe driver and an online discount. They also have a great app and a good website. I use their website to keep track of my account and to print my insurance cards when needed. I also use Allstate's Drivewise product. You just plug it in your car and you get discounts based on your normal driving. I have been very happy with them.

I had to make a claim during college as I hit a deer that tore up the front of my car. They were extremely speedy in getting everything figured out, paid what was necessary, and we're very friendly during a rough time.

Always had insurance with Allstate. I think they are the best you can get. Always had a good experience with them. If something goes wrong they are always there. Goes to that old saying, you get what you pay for.

We are happy with Allstate Insurance, but have never filed any claims. Probably the best test of an insurance company comes, when you see how they handle your claim. How quickly & how fairly they handle it will certainly let you know if you are happy with the company.

They have always been very helpful with any questions or concerns I've had. The agent I use and his staff always get back to me promptly if there is a matter they have to look into to make sure they give me the best advice. I have my auto, life and homeowners insurance policies through them. Prior to buying my home I had renters insurance with them.

I have been with my Allstate Insurance agent for a very long time. I have put all of my cars through them and receive a decent rate on my insurance, but I have never received any sort of discount or lowered rate because of my safe driving. I wish that this would happen soon. They have notified me that my rates will be going up soon. I might have to find a different auto insurance provider.

I have had good experience with my Allstate agent. He was very polite and patient with all of my questions. He took time to explain what I was getting into. Very thorough. I even have renters insurance through them. They are constantly sending me emails updating me about policy changes. I greatly appreciate it.

I have had a really good relationship with my auto insurance company, Allstate. I have been making my payments for over 10 years. I had to use my towing insurance a couple of times. I have never had a problem with being able to tow my car to my own garage. I was always reimbursed in a reasonable amount of time. Thank goodness I have never had to report an accident, my fault or the fault of another person. Overall, I have been extremely satisfied with Allstate.