Allstate Car Insurance Reviews

I recently had to deal with my child totaling her car. Their communication is good and they are respectful; however, they have an odd way of calculating the worth of your car. Most people would agree that Kelley Blue Book sets pricing on cars. Allstate uses a "third party" company to find comparable cars and uses that estimate with their own set of deductions–that are not similar to KBB–to determine what my car was worth. Totaled, they offered me approx 2500. I cannot find a car near what mine was for under 4500. How am I suppose to find something comparable?

The best way to test an insurance company is when you need to file a claim with them. Will they stand by you in the time of need to cover your claim or run? My wife recently had an accident with another driver who had Allstate auto policy. It was determined that both drivers were equally responsible. Our auto insurance company GEICO covered 50 percent for both drivers while Allstate denied our claim. This is what Allstate does - runs when they need to pay! On the other hand GEICO always treated us with respect and paid claims when they had to.

They approved hail damage to my roof and screens and paid off in a timely manner. The adjuster was friendly and professional. Prompt payment was made. They approved my claims and went out of the way to make sure I was satisfied. The personnel in the office were friendly and helpful.

Allstate is one of most unethical insurance company. We called to canceled our insurance more than 10 days ago. Today they charged my Acct once again. Agent ** in Wellington is a thief. He submit quotes in without client's approvals so he can get paid on those policies... Very bad experience with company and agents!! Someone need to audit this guy.

I switched to Allstate from AAA, and I've had lower bills and better customer service ever since. Allstate is a better match for my stage of life (married, employed full-time, kids) than other companies. I have only had to file one claim with them, and the process was smooth and effortless, as far as insurance goes. I had a unique case, in that my vehicle was involved in an accident out of state, and Allstate was able to help me file the claim and get a rental car secured so I could resume my normal routine while the car was in the shop.

My home in Bothell WA was hit by a lady under the influence of alcohol who was insured with Allstate. The police notified us since it was Christmas Eve and we were out of town. I called them to inform them of the accident and was hung up on 3 times. I finally got a man Mr. ** with their express team who promised to have it all handled. Today is December 26th and I had not heard anything this morning or for two days from Allstate. The home was damaged very badly by this car, including foundation.

This is the most dishonest insurance company on the face of the planet, which speaks volumes in the insurance ARENA of America. They all are thieves, corrupt and the big problem with why America is a failing Nation. Try to get in touch with the corporate office to no avail. I was hit and run on 2-13-2015 my first and only accident in 43 years of driving. First they hire a company called LSH LLC to try to rob you from paying your lost wages even though you are entitled to them. They go out of their way to cause you more stress and grievously dishonest and blatantly stealing what they rightfully should be paying you the policy payer. They switched my worker so many times. Most left the company... then yet assigned another. I hate Allstate Insurance BROOKLYN NY.

DO NOT USE ALLSTATE INSURANCE. When I switched over my home insurance and my car insurance the Allstate rep went ahead and canceled my other companies for me and then NEVER GAVE ME HOME INSURANCE. Then they dropped my insurance on my car without informing me of it until I get a letter in the mail from the DMV fining me for being without insurance. I tried going through their corporate office to get help and they "reviewed my case" and apparently not well enough because they pretty much said too bad. Now I owe over $400 for their insurance agent being a total idiot who clearly cannot do his job correctly.

Allstate is an absolute Scam operation. Allstate created a new Policy without my approval or knowledge at double the original policy, I switched to Geico at 50% of the Allstate policy. Allstate continued to send threatening bills and notices regarding the unauthorized Policy. BEWARE of this Company. I have worked with many companies over the years, and by far Allstate is the worst.

DON'T WASTE YOUR MONEY OR TIME! Allstate is by far the worse insurance COMPANY EVER! By all the reviews it's pretty obvious. I got in a car accident and after I reported it nobody sent me information on what to do after. I had to call the next day to get my adjuster's contact information. It took over two weeks to get my claim number. Nobody called or got in contact with me the entire time. Eventually I was so upset that they waived my deductible... so I was able to pick up my car. The car insurance doesn't even pay the taxes for your rental car! They suck!!!

I had an accident in which my car was damaged (no injuries). Even though state law allows me to use the body shop of my choice, Allstate immediately tried to convince me (even pay me!) to use another shop. The one I chose is the only Mini Cooper recommended body shop in Seattle and my car is a new, 2016 vehicle; I wanted it done right!

WORST ever insurance!!! I was in a car accident with one of their customers and took my car to one of their body shops and they totaled my car. They wanted to pay me less than what my car was worth and then return the rental car within 3 day. How am I to find another car when they are taking all cars from me. Now my insurance Erie would have let you keep the rental for 30 days so that you have a way of getting around looking for cars. I was left with nothing but a check and no way of getting another car without bugging friends or renting a car myself for their wrecking and totaling my car... Then they had the nerve to have bad attitudes. Would never recommend these evil people. ALLSTATE SUCKS.

Worse experience ever. Because they don't keep their promises. As long as you don't file a claim youre on. The minute you do, you are no longer treated like a customer.

Allstate is nothing but a government sanctioned criminal entity, they take premium dollars and pay millions in salaries and bonuses. They delay, deny and defend their claims. There are two books written on their business practices and they are the number one most disliked insurance on the web. They should be put out of business or regulated and fined for the way they treat consumers. I have dealt with them on many claims for other people and it is horrible the way they lie, twist and distort the truth. Personal experience and changed from Allstate to Hannover and my new agent said Allstate had left me exposed to a lot of liability. He said it was the worst written bunch of policies he had ever seen.

I had switched from another insurance company because Allstate had more attractive pricing. However, from the original local representative contact to the management level at customer service, the service was just awful. The representatives were inarticulate, uninformed, inaccurate and completely unhelpful, one after another. Just terrible. That's what you get for skimping and crossing over to the dark side. I'm back to the other company and glad to pay a little more.

Got a quote, purchased an auto policy, paid for first month - then told I needed more docs to get "price break". Provided numerous docs. After 2 weeks told price was increased - canceled immediately, got refund 2 weeks later. Another month goes by. NOW ALLSTATE SAYS I OWE $50 for the canceled policy "increase". They did not take it out of the refund. Customer service cannot do anything, wont do anything. Agents office says they cant do anything. STEER CLEAR!!! BTW, I have perfect driving record at 60 - never a points ticket or any accidents. Got insurance online easily for less.

The adjuster called and said my photos were very dark and he could hardly see. I wanted to send clearer ones. He told me no and then cut a check when I completely disagreed with him. They would do nothing to help me get them better photos. My recommendation for this quick app is don't do it. He said I had a 4" crack in bumper when it was actually almost 10" and split 2 ways. What a joke. I will look for new coverage after being a loyal customer with no claims for over 20 years.

My vehicle was totaled by an person insured with Allstate. They accepted liability and sent an appraiser to inspect my vehicle. He noted no old or unrelated damages to the vehicle. Allstate used a computer program to tell me my car was worth $8100 rather than the book value of $10,000.00. Most upsetting was that a claims clerk named Nyla ** who is NOT licensed as an appraiser decided to take $600.00 worth of conditioning adjustments to my vehicle despite it being in "mint" condition, even the appraiser who inspected it didn't feel it warranted this. They refused to negotiate or explain why they did this, only that it is their policy to do so.

I've had auto insurance for over 45 years and never have experienced service as bad as with Allstate. There are always problems and discrepancies between what you're told and what actually happens. We had signed up for auto-pay but due to their system error, the payment didn't register and despite their apologies, we incurred late fees. It took months of battle to correct their mistake. We're supposed to get discounts for easy pay. They took my bank info, it didn't happen. Although I'd called and was promised I was due a refund, they went ahead and withdrew the money they promised not to do overdrawing my account and incurring bank fees.

This is about my uncomfortable experience with an Allstate adjuster. Recently, my wife was involved in a car accident with a driver whose insurance carrier was Allstate. Ms. Julie ** was the adjuster from Allstate and from the beginning, the way she treated us was so "cold" for no reason. One example is about the rental car coverage. Even though our car was a minivan, she only offered a compact class rental car. We asked for at least small SUV for safety reasons for my family, but she insisted for a compact car ($20+tax per day). After several phone talks, I just accepted to avoid any hassles. But, I was surprised when the staff of Enterprise called up another adjuster and got an approval for minivan equivalent vehicle yesterday. Enterprise said it is the law in NJ to match the car class.

On August 20 of this year, Allstate's insured backed out of a driveway 94 feet in front of my car when I was traveling 30MPH. My car hit her car. I had glanced to my right for 2 seconds prior to impact. When I looked forward her car was about 6 ft in front of me. Allstate denied my claim saying it was more than half my fault. 30 MPH = 44 ft per second. 2 seconds = 88 ft. plus the 6 ft that I saw before impact equals about 2.25 seconds stopping time. Allstate's insured claimed I was 110 ft away when she pulled out in front of me. That's 2.5 seconds stopping time. Even if I had not looked away for 2 seconds, 2.5 seconds is not enough stopping time when traveling at 44 ft per second.

I was with Allstate for over 7 years. Never had an accident or filed a claim. My rates continued to go up over time and I continued to be a valued customer until now. My insurance went up again because it was time to renew. I've finally had it and went with Progressive. My six month premium went down approximately $300. Allstate is too expensive.

After purchasing my 1st car on my own I decided I would also get my own car insurance. I made a BIG step in life to take on a responsibility that my parents have carried on for years. Allstate knew I was a first timer and should have let me know about the entire policy. They failed to let me know that I would have to renew my insurance within 6 months. Never sent out a renewal packet, no phone calls or emails. I found out 2 months after driving around with no car insurance that I haven't been insured. They refused to reinstate even though it was a error on their end due to them not telling me and told me because I didn't renew, I'd have to wait a year before getting back with them.

My car was insured by Allstate and hit by another driver. The driver was on her cell phone when she struck my vehicle. I notified Allstate right away and informed them of this. I literally asked Allstate 3 TIMES to make sure they got her cell phone to prove she was on her cell phone... Allstate not only denied my claim, they did NOTHING to get the cell phone. NOTHING. Instead, Allstate paid the woman's insurance company for damages to her vehicle while she was on her cell phone. Months later Allstate sent me to 'their' claims adjuster where, guess what??? Yep, by some miracle their adjuster came up with damages to my car amounting to only 27 dollars more than my deductible! The adjuster was 'nice enough' to offer me the check right then and there...

Like someone else stated... I was a loyal customer for 3 years and rates continued to rise even though I had no claims and was a good driver. With the snap shot I was promised discounts. Last straw was when they doubled my monthly payments. I went with Progressive and my rates went straight back down to what I was paying.

I have had several agencies with Allstate because they insist you have one. I have found that I would call after hours so that I can talk to the call centers, because the call centers are the ones that do their job. The agency always states that they don't get any messages, or they hadn't had a chance to research the issue. The call center does it right away. The Griner Agency in Lexington SC completely disregards your messages, never calls back until you complain. Don't deal with this agency.

First off I was in a major storm 10 years ago with a different company and had not one issue and had $40,000.00 damage to my home and property. This storm in May of 2016 was not near as bad but enough to file a substantial claim. They even had their contractor come and look at the items. I told the adjuster to take photos of they did not do. After fighting for 4 months and not being able to use my outside area all summer I finally told them to fly a kite, putting it in nice words. They rightfully owed me over $500.00 in damages and did not pay. They are the WORST Ins company I have ever dealt with. My home is new just 3 years old. I had new shutters put on and you could clearly see they were torn away from the house at the top, and the paint chipped. They said not storm related.

I consider myself to be a highly responsible individual. I pay all my bills three days ahead of time, the only exceptions being the ones I have set up on autopay, which includes Allstate. Last April, I purchased a vehicle on my own for the first time and decided to go with Allstate for insurance. It's now November and they have already lost my business. I've been a driver with no accidents or tickets for 6 years. I'm only 23 and that labels me as a young driver, but it's still ridiculous the way Allstate has treated me.

I returned to Canada after 8 years living abroad and because of that I had to show them my driving record from the places I had been traveling. Lucky me I had my records from US, because they didn't accept my records from Asia. Anyway, I bought a car and of course I need to insure my new car and the dealer referred the Allstate insurance and an agent name L ** from S. Albert, AB. Trust me, in more than 25 countries that I had to deal with insurance I never had so much problem with car insurance than that business from Saint Albert. Bad customer services, lack of communication... to the point I had to close the files with that company. The agent said to me that was OK to close that and there were zero $0 balance to closed the business.

I had Allstate for 3 years. Each and every year they increased my premium by $100, yet I have had NO moving violations or claims. Tried to speak with a representative about this and they immediately shut me down by saying "we cannot alter policies". Goodbye Allstate!

I called my agent when my policy was up for renewal due to increase prices. Ask to stop payment because I could find cheaper insurance elsewhere. I did. They did not stop payment, took money anyway, and caused fees by my bank. I had to file a stop payment to get money to pay my bills. I had called my agent numerous times telling them about the trouble they were causing, and they did not care. Called headquarters, and conveniently no notes were made in my favor. So and then when certain terms they me I would not get my insufficient funds fees, and late fees for my bills. Things that make you go. Hmmm.

My wife was sitting at a red light parked and was rear ended by All State customer at high rate of speed. Guy had some sort of diabetic issue. They initially accepted 100% liability and then came back and said they determined their client to have ZERO negligence so they were accepting ZERO liability. In good hands my **!

My daughter's 2001 ford was hit by a Allstate Insured car. The car was totaled. The appraiser came out and even though the car was in better than perfect condition for a 12 year old car the guy found 3 Nicks previously in the hood, deducted $200. Found a small scuff on the foot of the door panel, deducted $100. And this story just went on and on. He continued to deduct every little thing he could find out the value of a car and basically said "take it or leave it. You have no option." It was a very poor way to do business. The book value on the car was roughly $3,000 and he found about $600 if he could deduct from. If you have a claim they will definitely not be in good hands.

On June 19th my truck was stolen. It was recovered the same night and it was abandoned inside a mud pit a little like a place where they been mud riding on it is what the tow truck driver told me. So Allstate done in the adjustment on it and said that it was repairable. Took them 5 weeks to do that so I took it to a body shop of my choice a dealership so they do all the repairs. Another five weeks later they go to do the test drive on the engine and they decide that the engine is messing up so they put a lot of parts on there and trying to get it to run correctly and no luck.

Just over a month ago I changed from Allstate Insurance Company to Geico, and saved almost 50% on my insurance premiums. I did this in the office in Stockertown, Pennsylvania, and explained to my representative to please make sure she removed the automatic debit to my account. When I first opened my account with Allstate in Pennsylvania this Allstate representative, told me she would contact Allstate in New Jersey and have them stop charging my insurance in New Jersey. (She never did this, and was negligent and irresponsible.) So for almost 6 months I was paying "Double" premiums. Which caused a major problem with my bank in New Jersey because I thought the whole time that account had been closed. Causing many extra bank fees and almost destroying my credit.

I would like to heard more about how the claims from Allstate are processed and how long does it supposed to take to get the payoffs. I have spoken to agents and they always say, "Not to worry. It got approved," and "It's getting processed." Please correct me if I am wrong, but I feel someone is not doing his job, this is the second payment I have to make on my vehicle (that was declared total lost) after insurance claim was approved; Now, we gave them original documents that were requested by agent but seems like they got lost or never got sent out to corp by agent. What should I do? Is this typical?

And another month goes by and they have charged my account. Took 3 weeks to get anyone to respond to me and then I tell them to cancel my policy effective 9/26 and I see on 10/20 they took payment out of my account. Now they are telling me they never got my response on 9/26. Feel like I'm being scammed.

"Are you in good hands?" Nope!!! Beware of calling into the call center to make any changes and always always ask for confirmation in writing!!! I called in around March 2015 and apparently was routed to an afterhours call center that said they could handle any changes necessary. I proceeded to ask him to take my mother's car off our policy. The gentleman asked me if I wanted to keep my mom as a driver and I specifically said no, she is going into a nursing home and will no longer be driving. I thought I did my part, but of course not. I watch my bill keep going up over the months. I called my Agent Steve ** office and was told I have all the discounts possible, but yet it still went up month after month. Finally, I asked for a breakdown of what I am paying as the forms they provide on the website don't show what you're paying for.

I have been in accidents before where it has not been my fault. I was told to take my car to the adjuster which I did. At that time the claims department told me I could get a rental car during the time of the repairs. They were also confused as the place I took my car to did not have an appraiser and body shop together, so I had to cancel with Enterprise. At the time I got my car appraised I was given a name of a body shop they constantly used which I did not like the tone of the shop, so I took my car to another one. I dropped my car off on a Friday as this was the way it had been set-up the previous week. It took a week and half to fix it.

Eric Bohman Agency, Allstate Agent, 4938 Monroe Rd, Charlotte, NC 28205. Very poor customer service. Had Allstate policy for 2 years and never heard from them, until auto policy was going to be cancelled. Then, the agency refuses to cancel my insurance, instead request I pay for a full month that I am not using the insurance, then get reimbursed. They are even going as far as threatening to report that I was uninsured for the 7 days I am requesting to pay for the policy. My policy was paid in full up to Sept 30. I am asking to pay thru 10/07 which is the date I am requesting to be cancelled. This agency wants payment in full of $197 and then they will reimburse me to for the over-payment. I still have a home policy that is paid in full with this agency and still they are playing hardball. This broker seems to think only about his commission and not the customer's request to be treated as any other insurance company would.

Quoted $220/mo and charged $460/mo after my 2nd month despite them having all of my personal information before quoting me a price. Charged me a late fee when they didn't take my money on time (auto-payment set up). Said they couldn't help me several times when I called because I was a "Titan insurance - Allstate policy". Now receiving harassing letters from PennDOT for leaving my previous insurance company in bad standing. (I cancelled and had new insurance within the hour.) Thank God I never had to file a claim. Treating the troops very well Allstate.

My younger brother was in an accident where the other driver was found at fault for running a red light... The kicker? He was also found at fault and his brand new 2013 Hyundai Sonata in which he pays 300 a month in JUST insurance was hit because "should have seen her coming". So apparently unless you're psychic, you won't get your vehicle fixed. They're a rip off. I recommend any insurance company that isn't them.

Yes, recently a woman hit my bumper of my car. I called her insurance, Allstate, and they said to talk to their adjuster. Well, I went to see him. 3 times I was there, he kept telling me to just keep the cash. I thought this was odd. Well, odd, until I got my estimate. It was like 300.00 he said to fix it. I know from experience, you can't fix a scratch for 300.00. So I took to several other places. Sure enough their estimates were ALL, almost double, or more. So I see now why he wanted me to keep the check and not get fixed. It was a low ball estimate. I tried contacting them, to let's work out a midpoint, and I would agree to that. But was told she couldn't do that. So now, trying to find out how to go to next level, whether small claims, or other route.

My daughter was involved in a wreck with one of their policy holders, who was at fault, almost 20 months ago. This wreck caused over $11,000 in damage to her 3 month old car and caused her minor injuries. She had to go to court to get them to pay for her injuries, time missed from work, and rental car money she had to pay out of pocket because it took them a week to accept liability, which they later took back even though they did pay to fix her car.

Allstate I hope someone had the same issue as I do. I am now looking at losing my car, my husband's, and my son's. Because my car insurance lapsed I did not receive a letter or a notice not even a phone call to tell me. I called in to ask why it was not taken from my account and that's how I found out surprise to me it lapsed. I got other insurance but its 35 day since the lapse so no I get the letter from PennDOT. This hurts my son and husband work. I can't because of my medical problems. I do not know what to do.

I was rear ended by a driver that had Allstate Insurance and I have Geico Insurance. Allstate took the liability and had my driver rear bumper fixed. My issue at hand is that The Body Shop that went to fix bumper said they had to add Flex Additive 5.00T. They said when they try heat and push out the damaged side of bumper it distorted it more and was why they had to add the Flex Additive to it. Mind you my bumper didn't have any of that. All was original. I am not happy about this with Allstate when The Body Shop was trying to get them to put a new bumper on it and refused cause there is a small dent on the passenger rear bumper. The damage from their driver was worse than that little dent if it can be called a dent.

I have been with Allstate since I was 16. I am now 20. Last week, I noticed that when I went to pay by auto insurance bill that it went up from $140.00 a month to $197.00. For six months it went up $230.00, for no reason. I have a clean driving record. I asked what was going on and they said "We are going up on all of our customers." They tried to put me with a different policy, but since I am not married and haven't had my license for 9 YEARS I couldn't do it. So, I called my mom and her policy just renewed and hers went down. This is ridiculous. So I called around and found that State Farm offered me the SAME plan for $100.00 cheaper. Nationwide was $97.00 cheaper, with the SAME plan. I should've shopped around to begin with. Who knows how much money I have lost all these years!

I would like to begin by saying that the Customer Service representative in the Sands Glendale Dealership for Allstate was very helpful, nice and patient. He gave me an okay quote for a 21 year old $355.00 for two vehicles full coverage. Cool. I did some shopping and State Farm beat them. State Farm gave me DOUBLE the coverage and dropped my coverage from $355.00 to $299.85! Amazing. I had signed up for auto payment with the insurance company, every 9th of the month the monies would be pulled from my account. I called Allstate to see what the process would be to cancel and get a full refund with no BS (life sucks and that's never the case) and unexplained fees. Cool! They advised me that I JUST needed to call the day of the payment due date or before. I called on the 9th of September of 2016, canceled service and moved on with my life.

I was rudely spoken to by Authur with Trevor ** agent. Unacceptable. I have switched to another agent.

We have been faithful customers with Allstate for over 23 years for our auto and home policy. Today I looked at my bank account by luck, and saw an auto payment made to Allstate for $25,780.00!!! I almost had a coronary. I called my Allstate agent, and was told he had "NO IDEA" what the charge was and he would get back to me. 10 minutes later, he called and said, "OH, that is your prepayment for your annual auto policy for this coming year." WHAT??? WTF?? Yes we have 7 cars but seriously? He says, yes "you got a notice of increase and your policy was raised 25% this year." Well, since the year before was $8500 that math did not add up. We canceled our policy IMMEDIATELY. He made NO apologies and then he had the nerve to say how he had jumped thru "hoops to help" us.

I have been an Allstate customer over 25 years. I am seeing statements like these at the beginning of many of these complaints and warnings. Hmm, it appears that Allstate would rather get new business, allowing them to charge higher rates than maintain their existing customer base. We found out that 2 out of 4 of our proof of insurance cards for our vehicles had the wrong VIN numbers - one being a completely different number. We had to go to court and get our son's license reinstated because they had the wrong number on the card and we didn't notice it until it was too late. It took weeks and several attempts by our insurance agent to straighten it out.

Listen up folks. I was with Allstate for 35 years. I noticed in the last couple of years that my car insurance was going up a lot. SHAME on me for NOT SHOPPING. So last Friday, I called 2 of Allstate's competitors. WOW. They were 1/2 what I pay to Allstate. Allstate was DOUBLE AAA and GEICO. I called my agent Larry ** in Coppell, TX and asked how Allstate can justify being DOUBLE his competitors. He said all car insurance was going up. REALLY! That's it, I dumped Allstate that day, I went with AAA. Because the agent told me about another insurance company (Hagerty) for my old 1964 truck. That alone saved me $1000.00 a year. My Allstate agent would never do that.

In August 2016, I called for towing service. After 7 hours of calling for service & receiving several automated service confirmation calls, confirming that the towing service hadn't arrived to service call representatives, I canceled my service & requested & received a full refund. That's after several calls to customer service getting scripted response, being placed on long holds and being hassled by the manager to take a deal to keep the service, which I declined. Don't bother with this outsourced customer service! This week I received a letter stating I used 3/4 service calls and I only used 1, battery jump call, my first call.

I had a not at fault car accident where the other party accepted 100% fault and so did Allstate! Then why did I have to pay for the rental? If you are ever in a car accident one thing is for sure call the police no matter what and make a report! Even though they accepted fault they gave me rental only for 5 days. The car was in the body shop for 2 weeks! Because I didn't file a report I was going back and forth! I even made a complaint to the department of Insurance! Nothing got resolved! Allstate is horrible! This was my second accident with one of their drivers both times their fault! I was stressed out both times! I will not let them get away with it ever again so I am letting everyone know my situation so they can learn from my experience.

My experience with Allstate started out good. Then they started tacking on several fees for things and adding on different stuff that I was never contacted about. The point system is ridiculous because you can't ever win anything unless you are constantly watching the auctions and or sweepstakes. They were very helpful in taking off a vehicle and adding on another vehicle but if you don't have a bank, it's very hard to go and pay your bill. There are different people that I talk to each time about my account, it's never the same person, or at the same location. I would think twice about recommending this company to a friend. They are never on the same page.

Allstate took my money after signing up with an agent by the name of Thomas ** out of the Westerville Ohio location. Thomas ** was a liar, very disrespectful and rude to the point that I canceled my insurance with them. Therefore, the customer solutions decided to keep part of my refund. Beware of Allstate!!! They will have a vendetta against you if you cancel service with them. A guy name Spencer in customer solutions tried to tell me that service was canceled on August 31 but it was August 30, 2016. Not only does Allstate employ thieves but liars as well.

March 27th 2014 was stopped at a stop sign when I was rear ended by a truck doing 40 MPH hit me full force. No skid marks, he was texting. He had the basic minimum policy with State Farm, car damage was $9000. They paid me his policy, I then went to Allstate (had under insured/uninsured policy for $250,000). The impact caused me to sustain severe injury to my Spine C-6-T-1 and L-1-L-5, I had no issues with my back prior to the accident.

I cancelled my insurance with AllState on 6/29/16, and talked to the Miller Insurance group about it, but they didnt care. The woman on the other side of the phone asked to email her my new insurance card, something I did right away, and called her to confirm she received it. Then I started receiving calls for payment for the insurance. I decided to call AllState directly and they didn't know about the cancellation with Miller group, so I cancelled on 7/27/16. Then I had to renew my tags by August 2016, but the DMV sent me a letter to bring proof of insurance. Then I visited the DMV, showed them the insurance card and everything was fine.

I purchased the Allstate platinum maintenance plan for my 2015 Dodge truck. After a little over a year of owning the truck I have began to experience tire problems, multiple blowouts on the same trip twice now. The tire shop said they would not repair the tires because they were too worn. Allstate insurance claims adjuster (who is supposed to be third party BS) comes out, takes pics of the 2 damage tires and the other low tread tire. Waits a day to deny the claim for new tires and says the old ones can be repaired and also said the other low tread tire was at 4/32" which by contract can't be replaced till 2/32". I found it ridiculous that we were talking about such minimal difference for justifying replacement.

My son got in a fender bender. I have a perfect record and they raised my premium from 200 a month to 600 a month. I checked around found another insurer for the 200 and they said if I moved my cars they would increase my home owners by 1300.00!!! CROOKS.

I had cancelled my insurance with FARMERS insurance since they raised the price almost 100.00 Dollars for an accident I had easing out of my parking spot with a large Van on my right. Someone plowed into my back, driving someone else's car, but I got a citation for pulling out incorrect. So I fought the citation and the judge dismissed the case. When I enrolled in Allstate Insurance in Tarpon Springs Florida I was quoted 89.00 Dollars a month so I continued. They said I was at fault so I faxed them the dismissal. They had me talk with my old Insurance and they said I was at Fault, so my price went up, so Insurance Companies are in cahoots with each other. Then my car sitting parked at work, when someone ran into to back, they were insured with Geico, they paid everything decently. That was in April 2014. I almost forgot ALLSTATE dug it up as my Fault.

On the morning of July 15, 2016 approximately 6:30 am a driver insured by Allstate, failed to yield a left turn and struck my husband as he was riding his motorcycle to his morning coffee spot. The impact killed him instantly! The driver of the truck was ticketed for failure to yield a left turn. I was devastated and heartbroken. I cannot express the agony and pain I have endured from my loss. I did what was necessary to carry on in planning a life without my husband and loss of income. To add insult to injury, Allstate sent me a check dated August 24, 2016 to cover the property damage for the total loss of his motorcycle which I deposited immediately. On September 2, 2016 an operation personnel from my bank called to report that my account was in serious delinquency and return check status because Allstate cancelled their check.

They cut off my rental car without telling me and I had to pay for it myself. I have now been given a date that I must settle by or lose all rights to my vehicle - however they have never sent me the form to sign that they are asking for AND refuse to pay back the car rental bill I got stuck with. Do not use this insurance company. They are crooks.

Allstate is the worst company there is. The government should definitely get involved with car insurance companies more as they are totally ripping people off blind. My wife had Allstate and paid a full 6 months in advance on her homeowners and car insurance. When it came time for renewal she found insurance cheaper and decided to switch. When she informed Allstate they decided then to tell her she owed them 254.00 for no apparent reason. Remind you she paid 6 months in advance and the policy hadn't even expired yet. We will definitely be contacting BBB and filing a complaint and small claims court against them. These people are total thieves and should be put out of business. You actually get someone that pays in advance and then you try to screw them over. Screw you Allstate! We will see you in court.

I approached an Agent in Newark, Delaware a few years ago. Every time he is increasing the premium saying some petty cause for it. As I have no time, and busy with my office work, to contact another Insurance company for a quote. I lost so much amount by that in the form of overpayment. Recently, one Friend who is a State Farm customer took me to the agent. I did this as I took leave for a surgery. The Agent gave me a quote to the half of the amount what I'm paying to AllState. I accepted the quote and informed it to AllState agent. Immediately he renewed it, though I told him that I can talk soon on this. He is trying to hold me saying that I need to pay for my renewal.

After I had an accident Allstate denied my claim based not on the facts of the accident but on lack of a police report... Adjusters make their decision based on what their insured tells them. But their intent is just to deny your claim... Allstate was the worst insurance Company I ever dealt with...

We purchased automobile insurance and renter's insurance in October of 2015. We were on auto deduct for 6 month renewal. Shame on me for not checking the policy update, but effective 5/9/2016 the amount deducted was for $372.82 more than originally billed back in October. No excuses, but we had been traveling, Neither Allstate nor its agent, Mr. **, had the professionalism nor courtesy to inform us of any increases either in writing or by phone. No messages were sent to us on "my account" pages. No explanation was forthcoming by our agent other than Allstate had increased its rates. Please note no status changes or claims had taken place. Not a good way to retain clients.

I've felt with a lot of insurance companies but have never been so dissatisfied as I am with Allstate. The claims adjuster would not return phone calls for over three weeks. My car was damaged and I couldn't use it for work but they refused a rental car for the three weeks it took for them to finally resolve the claim. I will never use Allstate again and would recommend you to find better insurance company as well.

DO NOT EVER PURCHASE ALLSTATE INSURANCE. AND IF YOU SHOULD EVER GET HIT BY ONE OF THEIR INSURED, DO NOT LET THEM TAPE YOUR INTERVIEW. On April 16, 2016 we were traveling along the Coast in Oregon on a two lane highway. We were pulling our boat traveling at 55mph. When we slowed to make a left hand turn into the boat ramp, we were hit in the rear right hand side of our boat. The other driver said that they had been following us for some time and decided to pass and when they were passing we turned left in front of them. This is not the way it happened. The Allstate driver came around the corner and we were already in the turn when they plowed into the back of us, and the photos we took support this scenario.

Our SUV was hit in an accident caused by an Allstate insured driver - took a week to get an appraiser out who gave us a check for the body shop and gave us a rental car - WOW - thought we were going to be okay... Another week passes and we are told Allstate is totaling our SUV and now the horror begins... had to give the salvage company my title - unsigned; power of attorney to Allstate to do as they wish with my title and SUV; and a mileage certification WITHOUT ANYTHING IN RETURN FROM ALLSTATE.

I got a much, much better quote from Geico about 50% less. Been overpaying for years. Customer service is good but...

We tried canceling our Allstate auto policy back in April. Thought all was good. Until we receive a letter stating our next month's payment is due. Called customer service & it connected us back to the agent that would not cancel policy. Waited until weekend. Called customer service. Was treated rudely and a complaint was filed the corporate office. They never call or email back. Receive a bill stating our policy is being canceled for nonpayment and that we owe $353. Call customer service again. Still can't help, "their hands are tied". Referred to corporate again. Be careful when canceling your policy. They won't do it and are trying to keep customers. But this is the wrong way. I've never missed a payment or have had a claim. Very, Very wrong!

Allstate terminated my policy, 1) without me knowing, 2) after I was told by my insurance agent it was fine and he would help through my situation. My situation was my bank/card information was stolen so my payment didn't come out like it was suppose to. I emailed and called my agent about it. Not only did it take him a week to respond he was absolutely no freaking help at all. All I was trying to do was make the payment. Then when I finally got a hold of him he told me if I paid a certain amount he would reinstate me. I paid what he said to pay and I have not heard back from him!

My vehicle was stolen, June 21, 2016. I had always carried full coverage on the truck, but Allstate's claim department has been giving me the run around concerning payment so that I can get another truck. I started with M. **, then spoke to Terry because he was out of the office. I then was given another person, Carrie **. Received 3 emails from and responded to her. Last week I called her because I had not heard from her. Stated she was out of the office, which caused a delay. I gave her the name and phone number of the detective handling the case. Allstate has taken 2 more payment out of my account for my truck, but no communication from them about the check I should have received.

Where do I start. Water claim was made and from the start Allstate made sure to look after themselves. Going on "good faith" with Allstate we went with one of their recommended remediation companies (ServiceMaster) for the clean up since a large water claim had never been made before and therefore weren't familiar with such companies. By all appearances, it seemed to be going well as far as we knew. However, when ServiceMaster employees would should up they merely checked fans and nothing more. Water damage affected two carpeted bedrooms and they did not remove carpet or lift wood furniture off the floor. Should have known at that point all Allstate was interested in was keeping down their costs by having their contractor doing as little as deemed necessary.

My wife was in an accident 75 miles away from home. She called Allstate and answered all their questions. I arrived an hour and a half later. My wife said she called Allstate. We called again only to find out the 1st person she spoke with never completed the claim? We completed the claim and had an ETA, and confirmation # for the tow truck. When the time went passed the ETA my wife called again, a different person and we went through the process again with new ETA. CHP arrived we explained the scene and circumstances. CHP called his dispatch only to find out that our last tow truck was canceled by Allstate again. After 7 hours alongside the road in 97 degree heat, we called our own service and paid out of pocket.

We had home owners insurance with Oliver ** of Allstate Insurance from McDonough, GA. If I could rate him negative stars I would. He assured my husband and I that we were insured 100% for our belongings. Not once or twice but numerous times. When we moved, our movers robbed us of almost $60k in jewelry and watches. Oliver ** promised that Allstate would replace every single item and that everything was going to be okay. What a con man. The claims department called and stated they could only give us $1k for our items. Good thing we have a fantastic attorney and a great new insurance company who honors their word.

We just got quoted a better rate by another company and we have made several calls and written at least 4 emails to our agent Daniel ** who has not gotten back to us. Why does it have to be him who cancels our policy when every other time any of the associates were able to help?! We feel like were getting ignored and the runaround. We need our policy cancelled effective immediately!!!

I have been a customer of Allstate for over 23 years! I have an automobile that is going on 9 years old... yet my rates had never gone down! And then I just noticed that my last two billings showed an increase of my rates by about $25.00 a month! I questioned my agent as to how this could be... it was some Allstate regulatory fee or something. Then I asked why wasn't I notified of the increase... no answer! I checked around and WOW! I found Progressive Insurance to actually not only have better coverage... but will be over $850.00 less annually! I switched immediately!

Allstate has totally let me down. I have been a customer of theirs since I was first insured (close to 30 years). I no longer trust them as they have left me hanging for THREE weeks since my car accident and now that know they are supposed to cover my rental car coverage - they are being rude and deceitful. Don't believe their slogan - they don't treat their customers well - AT ALL.

Admitted fault in a fender bender. Both parties have Allstate insurance. I pay extra for rental car insurance. It has now been FOUR days since I turned in the claim (on the day of the accident) and I STILL DO NOT HAVE A RENTAL CAR. The claims adjuster keeps assuring me everything is squared away, and the rental agency ALLSTATE is dealing with says not; I don't know who is more to blame, but I'M SICK OF BOTH ALLSTATE AND ENTERPRISE. I plan on posting a non-favorable review on ENTERPRISE'S website as well.

We have Allstate accident and indemnity insurance. I broke my wrist and it took about 10 phone calls to get anything paid on claims. They gave me a different story each time why claim wasn't paid from not having enough information, even though it was all submitted numerous times, to being paid incorrectly because they had it in as a dislocation, to not being a bad enough fracture. They hardly cover anything. Additionally, the customer service are rude and not helpful. I would never bother getting ANY policy by Allstate!

I was hit from behind from an Allstate insured vehicle. He was turning onto highway and when turning he went over into my lane and when straightening out his car to go back into his lane he hit right back bumper of my vehicle. My bumper guard was pushed off and was hanging on right side. It is now taped up so that whole bumper will not come flying off. I have called Allstate 4 times in last week. I got an answering machine twice saying that someone would return my phone call by the end of day. No one called. I then called a different number. The person I talked to said case was open and that they were talking to person that hit me.

In 2015 I was hit head on by a drunk. After the accident caused massive damage to my car and knocked a cylinder loose which resulted in a hole being knocked in my engine. I had to fight for weeks with Allstate to get them to accept this was from the accident, as the adjuster initially said *I* caused the hole with an ice pick and hammer. After Allstate accepted fault it took another 3 days of fighting to actually get a rental car. Now a year later there are more problems with the engine Allstate gave me, mainly it is leaking antifreeze out of the exhaust making the car unable to drive. Once again Allstate is claiming it is not related to the accident. I contact Allstate and they basically tell me to go ** myself. So I posted on their Facebook page, they delete my post, tell me in PM on Facebook that an agent will contact me within a day, and I still haven't heard anything. I am SO glad I am in good hands.

I bought a policy thru Mr. ** office - there are 2 brothers David and Carlos. When my wife called yesterday (07/19/2016) she and myself spoke to Mr. David ** and all we want is to cancel the policy and he refused to do it and he told to my wife we must have to keep the policy. Right there I knew he was completely WRONG, and I don't understand why he was so upset and besides he was very rude, not acting like a professional at all. One thing really made me angry that he hang out the phone on my wife, so I want to cancel the policy and reimburse us the money back. I'm planning to speak with my attorney also.

I purchased Premiere Care for the extended warranty for our Ford F-150. Our claim for the repair was denied due to rust. We take exceptional care of our vehicle - but were told by Allstate, "You live in the North, that's why you have rust and the claim is denied." How many other people from the North are denied coverage due to this nonsense!?

They are a complete nightmare. Mother-In-Law's car was rear-ended, sitting at a traffic light by Allstate's at fault driver. They refused to give her a rental car. Did I mention she is elderly and missed urgent doctor's appointments because of this? I interceded, called the Allstate agent she spoke to and thought I was speaking to Cruella De Vil from 101 Dalmatians. Or, perhaps the Wicked Witch of West in the Wizard of Oz. No, maybe it was the evil Queen in Snow White. I asked for her supervisor's name, and she gave me the Adjuster's contact number. Adjuster had a rental car lined up in 10 minutes. Why did my Mother-In-Law have to go 10 days without a rental car, you mental midgets?

Allstate NEEDS to be HELD ACCOUNTABLE for their IMMORAL business practices. Allstate IS IMMORAL & UNETHICAL - DO NOT SUPPORT!!! When I was injured in an auto accident (I did not cause), Allstate denied my claim. I was left with mounting medical bills and financial distress due to sustained injuries. Allstate's business practices were to DEGRADE & HUMILIATE, solely to protect their company's bottom line.

We've had Allstate insure our homeowner's policy for 13 years and the first time we had to make a claim (besides for Hurricane Sandy) was this year. Lightning struck the tree next to our house and then ensuing damage has been more than we expected. This happened in April and here we are in July without a settlement yet. The adjuster, Dan **, has rejected every one of the estimates we provided for him. It is clear that Allstate is only concerned about their bottom line and not about their customers. DO NOT use Allstate. You will regret it when you have a claim.

I was contacted May 3 2016 by a lady named Ashley and she said that they found out I had a undisclosed driver living in my household and that she needed to be added to my account. I told her that was my daughter and she did not live with me, that she lives in another city and do not put her on my policy. Later that day I was contacted by a man named Chris ** saying he was the office manager and needed to know if my daughter lived with me and drove my car. I told him no and don't put her on my policy.

I was an Allstate customer for over 20 years. I decided to change companies for more coverage and a better rate. I almost immediately started receiving harassing letters that demanded proof of my new coverage. I finally sent proof of my new coverage only to get a letter from a collections company demanding payment for the month after I switched insurance. I called Allstate and was told that they had received the proof of insurance and someone should be able to get to it in the next couple of weeks but if I received another letter, I should call back!

I have been a satisfied customer with Allstate until now, and I must state this is very disappointing. I obtained renters and auto insurance with 2 vehicles on the policy. Both cars are in my name only, however; I allowed a boyfriend whom now is my ex-boyfriend to use one of my vehicles to get to work a few times. This made me nervous. Therefore, I stopped him from driving the vehicle and actually parked the vehicle, because he was unable to be insured with most insurance companies. He does not live with me. He was able to contact Allstate behind my back and have himself added to my policy without my authorization.

I have been with Allstate and Jerry ** over 30 years. He and his office personnel have been very helpful with any and every situation we have encountered where we have needed assistance. Very pleased with their services throughout the years.

I have been an Allstate customer for 15 years and I have been dealing with Nelson **, all along. I was insuring my home, auto and even had an umbrella policy. About 6 years ago, Mr. ** recommending their accident waiver option and I accepted it without really thinking because my son was in school and he was 22. My premium went up about $400 per year for the gold level protection from a single accident.

Allstate insurance customer care representative gave me quote and spoke with her everything regarding my previous driving records and she gave me good quote and told me "if you pay full and also auto pay it will reduce in price as good customer." Suddenly after a month Allstate charged more $248.00 without proper information. After calling customer care for 2 days they informed that because of driving records they changed. That's not fair even speaking to Allstate and giving all the information about before quote. They had all the info when they enter your driver's licence number. Don't go with ALLState, you're in good hands that they can cut your throat without informing. That's why they say you're in good hands.

They make it like it's your fault. They don't do their job of ANY customer service via phone or email. They don't respond AT ALL. They just plain suck.

I had a bundled policy with Allstate for 3 drivers, my niece, my brother and myself. They paid $120 a month each, and I paid $180 a month for my 2 cars. I instructed the agent at the time of setting up our policies that this would NOT be an automatic electronic payment. They would need my authorization each month for payment to ensure everyone made their deposits. I had a few questions so I tried contacting my agent multiple times on the phone. It seemed as if he was trying to avoid me. I was directed to several different people, all of whom told me I was supposed to be paying varying amounts for the policy. It seemed as if no one really had any idea about what was going on. I finally ended up going to his office. He acted like he didn't want to talk to me, wouldn't look at me and acted like he was above dealing with me. Totally opposite of when he was trying to sign me up.

At the beginning it was a good experience. The staff was very professional and polite. But after that it's a nightmare. How fair is it to cancel a policy with less than a month notice and not even giving an option to correct the issue? After you've already paid them almost $1000? Especially for nickel and dime issues. I will never recommend Allstate to anyone now and will cancel my auto policy that is with them. They sure better be issuing a refund!

I usually don't spend time to write reviews. However, this time I really want to warn any people against Allstate Insurance because it is really very bad. First, it charged me premium for home insurance without my approval. I just asked for a quote and didn't sign any document. One month later, I found that Allstate took away the premium from my escrow account. Second, I fought with them for refund and after 1 week of struggle they finally agreed to issue the refund check. Third, I just haven't received the refund check after three month of waiting. I called them several times, and the agent said the check might be lost in mailing and they voided the check and reissued it. I verified my address with them, however, I still haven't received the check. There are many advertisement coming to my address from Allstate, just not the refund check. I am really frustrated. Could anyone give me some advice about how to deal with this issue?

We moved to Florida in 2012 and rented our home in Columbus Georgia. In April a large branch hit our home and Allstate dragged their feet as I expected, but it got done. We got a notice in the mail after this saying that since our rental property had asbestos they would cancel the policy and said it was an oversight. Very convenient. First, Asbestos once cover painted represents no danger. Second, it is fire retardant, and third, many insurances insure these homes. We will bundle elsewhere and will never go back to these Allstate clowns.

First of all I would like to say that Allstate has been my insurance provider for many years, I felt that the company truly took pride in supporting their customers anyway possible. Honestly, before I started traveling so much with the company I work for, I really enjoyed going into the local Allstate office because the ladies were always kind. I like them so much that I even helped remove a virus from their company computer to prevent the company from having to spend the money for someone else to do the work. I also agreed to check one of the associate's home computer to try and help her with the computer speed being so slow. I would think after being so kind in return that Allstate would do as much as possible to keep me as a loyal customer. Well, I felt that way until May 7th 2016.

I filed a claim after a storm in my area two weeks ago. The clear coat was peeled off my truck. Prior to the adjuster coming out, I received an email for rental approval. Then I called and asked a representative about just canceling my claim, he convinced me to allow the adjuster to come out and make a decision. I did and I still had authorization for a rental. The adjuster came out and he denied it was a claim. I went to get a rental because my truck was in the shop and it was still in the system for approval. I got a rental because I needed transportation. On today, five days after getting a rental, I received a VM stating that they would not be paying for my rental due to the claim being denied. I never received any confirmation for a rental denial. So, I am left with paying for the full rental. I am a dissatisfied customer in the process of contacting another insurance company who can keep their word. GOOD BYE ALLSTATE. I was not in GOOD HANDS!

I would never do business with Allstate. I have had one 2-month interaction with this POS company and I hope I never have to deal with them again. In early April I get hit by one of their policy holders; he backed his truck into my driver's side door. My door doesn't open from the outside; I have to leave my window down or reach across the passenger seat to open my door. I contact Allstate and file a claim. So far so good. They tell me to use their QuickFoto Claim app. I download it and take all the pictures and submit it. It takes an hour for it to file the claim. It just sat in the app loading and loading and loading...

Do NOT buy Allstate Insurance! They do not pay the bills of their victims; thereby requiring you to sue the individual (you, if you buy their insurance). I'm blessed with USAA; but was hit by an taxi with Allstate. I was told that the physical therapy recommended by my medical doctor would not be paid because the adjuster did not think my truck had enough damage to constitute any physical therapy. The claim adjuster was extremely rude. Why would you want this company to represent you when someone is hurt. You will be personally sued. If my insurance treated people this way, I would drop them.

My experience with Allstate has been terrible. I would not recommend this agency to anyone looking for a cheaper rate, or to be "in good hands", because this is not the case. Yes, Allstate offers many different services, and you may find yourself intrigued by this. But when it comes to the most important aspect of an insurance company (the claim/legal representation team), Allstate is lacking.

Two years ago (2014) there were major hail storms in TX. Two Allstate adjusters claimed there was only damage done to the front half of the roof of my home which is on a corner lot, and not the back half where my car was parked in the driveway. Curious though, that Allstate paid $5200 in damages to my car which was parked in the same said driveway. Also curious is the fact that my two back alley neighbors and immediate right side neighbors who also had Allstate, sustained so much damage that they had not only a WHOLE roof replaced, but also windows, gutters, garage doors, and fences.

Allstate was recommended to me by a friend. They gave me a good quote, so I used them for both my homeowner's insurance and my auto insurance. I got the policies in November 2013. In October of 2014 I had a break-in at my residence. It was extremely frustrating, but I thought I had good insurance so I wasn't too stressed at first. I contacted the police first and logged a report and then I contacted Allstate. My front door was badly damaged, so I couldn't secure it properly. I explained this to the representative. She took all of my information and said someone would get back to me in a couple of days. I hung up the phone and then I realized they didn't even offer to send someone to secure my door. I called back again and they seemed surprised that I wanted them to send someone immediately.

I found this site to review another insurance company. After reading all the reviews, I felt more confident in Allstate than ever, but need to shop around for savings. I've been with Allstate for home insurance since 2003 and auto insurance since before then. I've had one accident in 2007 where I was rear ended and my car was totaled. After several cumbersome experiences with the at-fault motorist's insurance company, Direct, I elected for subrogation under Allstate. The process took a month, I was given a fair value for my vehicle and had purchased a new vehicle. At that time, I had not purchased a plan to provide me with a rental, so I was out of pocket this amount. Since then, I've had 3 very smooth windshield claims where a 3rd party came out to my office to repair/replace.

After twenty years with zero accidents, a woman (no DL, no insurance, no registration, but had an intimidating big brother with her) hit me from behind. The hulking brother intimidated the police into accepting her story and would not listen to me. The ER doctor verified that my injuries were from a high-speed collision in the back. The Allstate claim adjuster never called them, returned my calls, and pushed responsibility onto me. Furthermore, Allstate changed my due date, issued cancellation notices, and forced me to pay two months worth of payments in order to keep auto coverage. They claimed it was for not being registered with auto pay. I claim that's sabotage.

I have been with Allstate for about 4 years and all of a sudden they drop me without even knowing about it till I went to pay the bill again. They never sent me a notice. I never had a lapse on insurance and because of their screw up I have one now. I have been driving around thinking I am insured and I was not. They took the payment and then told me that they don't know why they took the payment and there is nothing they could do. They been holding my money for a month now and no refund. So now because of the lapse I have to pay a higher payment. Mitch Mccloskey office sucks and his workers even patty was lost in the whole program. Said I don't know what to do but because of the lapse they can't reinstate me. Then of course they are trained to blame you for the whole thing. If you see this phone number and name stay away mitch mccloskey. I guess I was not in good hands after all.

I was involved in an auto accident. I was turning right, the other driver was turning left. The other driver turned into the wrong lane and tried to drive me off the road after his turn. My front left tire left a distinct rubber circle on the right side of the other guys car. The evidence is as clear as day that I had completed my turn and was in the correct lane when the accident occurred.

I was told Allstate would reimburse me for my auto glass. Still have not received payment. This is after my agent sent in the forms. Now no one can help me. Claim is lost. I'm done with Allstate.

I purchased a policy back in Feb. 15, 2016 because my policy with the other agency will be expired in two days. All along I thought I was covered at that moment, I never thought of the effective date that he put which was March 11, 2016. I did not have coverage for almost a month that I was not aware of until the DMV sent me a suspension letter. The DMV is now charging the cost of $500 which I cannot afford to pay. I've been fighting for three months now and Allstate cannot do anything about it. I also filed a complaint through DOI which is now just useless. I just wish that I have never switched to this agency. It is just very frustrating, especially that I am a person who is hard to comprehend with English spoken people.

I called about my existing insurance policy asking why I am paying significantly more for my car compared to any other company I called. I am not over exaggerating when I say this man must have lost his mind. Here are some of his best responses: "You are wasting my time!" "Go to another company then!" "I am not your slave!" "Don't call me 'sir,' I am an Agent!" "I don't have a boss, I am the boss!" "I am happy when people leave, the room gets brighter!" Needless to say, I will cancelling my policy. I just wanted to know why I'm paying more and compare quotes. That's all. I got yelled at and hung up on. Wonderful business practice.

OMG, so I come over to Allstate after being with Progress for over 5 years to save me some money. BIGGEST mistake ever. SO they cancel my plans cause they wanted me to prove to them that I have insurance with for the past 3 years. They wait until 2 months in after Progressive already cancel my access so there is hoop number 1. Sorry that I didn't get back to them in a timely matter cause I too have a life. So I gave them screenshots of my insurance cards. OMG that is NOT good enough, they need me to call my old insurance company and get them, hoops number 2.

Everywhere I go, or every AllState commercial I see, they advertise that if you do not have any accidents in 6 months you receive a check. Well I have been with AllState for over 3 years and I have not seen 1 check. My husband and I will be taking our services elsewhere.

I am writing this review to tell you that I was denied coverage from their company because of the consumer reporting agency they contacted without my knowledge. And apparently they didn't have good things to say about me! However, Allstate said that was not the only reason I was denied. The other reasons were because of where I lived, the car make and model and where it was going to be kept. I live in a city in PA. It's not like I live in the "ghetto". And also because of the make and model of the vehicle, apparently Allstate isn't a Nissan Pathfinder fan. The last and final reason for my denial of coverage was where I was going to keep my vehicle which would have been parked on the street in front of my house! I'm sorry that being a single mother of three tweens, I live where I can afford. I like the Nissan pathfinder and I park my vehicle on the street like I'm sure millions of other people do!!

When I call directly to the office and ask about my bill the lady there is rude. I will call the 1800 number to speak to one of them. I'm in the process of looking for new insurance for my home owner and car. I'm done with Allstate...

I had Allstate insurance and had full coverage with them and I was in an accident which was not my fault but due to the cost of my medical my lawyer filed against them and they only wanted to 1000.00 to me! WHAT A JOKE!!! My medical was 40,000.00 and so that wouldn't even cover the ink!!! So now we are going into litigation with them! I will never use this fraudulent company again, also if you want to get money back because you are a good driver do not hold your breath! You must have a 1 credit to get that too! This company is so full of it!!!

About 2 weeks ago I was rear ended by someone insured by Allstate on a hwy as I slowed down to let someone turn. He swerved JUST IN TIME to not completely nail my back end, which thank God he did bc my 6-month old was in the back on that side anyways. Cops were called, NO AMBULANCE CAME & report was filed. That day I called my insurance (Progressive) to let them know what had happened and that I was going to file claim through his insurance due to it NOT BEING MY FAULT. So a couple days goes by, I call his insurance wondering what the hell is going on and the lady basically tells me that they haven't made contact with him and that they will not proceed any farther until so.

Switching to Allstate Insurance was one of the biggest mistakes I have ever made. Prior to Allstate, I was insured by Progressive. Although, Progressive a little more expensive, it is so worth it especially if you ever have an accident. I was side swiped by an ambulance driver. The ambulance driver was not paying attention and hit me on the driver's side. There was a bystander who witnessed the entire accident. I filed a claim with Allstate, and from there it was a disaster. During the entire process, I had to constantly call the claims agent to check on the progress of my claim. She did not advocate or even act like she cared to contact the ambulance to see if they were going to pay for anything. She told me two different stories about the police report. Initially, she claimed the accident was written up as no fault accident and the ambulance company just is not responding.

I switched from Progressive to Allstate. Huge mistake. The agent representatives were rude. The customer service rep were no better. I canceled my insurance after making a premium payment. They were messy when I asked how much of my refund I would receive. Their responses were different and full of **. I have forwarded my complaint to NC Insurance Commission due to the policy of short rating vs prorating. Their hands are in your pocket. I switched back to Progressive.

I feel that with Allstate I am not in good hands. I feel that they are committing a crime and it's all fraud with their customers. First my husband gets front swiped by a Hertz rental car. No info found and yes we are paying for this noninsured motorist with all state. Then a few weeks later I get hit while backing up from our driveway. I driven for more than 18 yrs and 6 yrs out of my driveway at my current home. A lady hits me. Backs way too far back right into my back driver side bumper. I get out of my car and I ask her "why you back up so far back?" She says "I don't know?"

I have been an Allstate customer for 10+ years and thankfully have never had to file a claim. I recently was involved in a hit and run accident which led me to reach out and file a claim with my Allstate insurance. An adjuster came out and soon my 2007 Toyota Camry hybrid was off to the body shop for repairs. Three weeks later my vehicle was ready for pickup.

I've been hit - drag by other car. I'm on the turn to the right that time on the street. My adjuster told me that he gonna help me about my claim to process. They repair our car to the shop. I mentioned it to them that fluid leaking to our car since the accident happen and they told us the allstate adjuster they are going to check everything the part of the accident. This insurance company not professional. We pay for the deductible and they told us the car is already finished and we went to the shop. We check the car. The one they put for the paint for the bumper it doesn't match and I'm trying to complain to them. They told they are going to fixed the issue to our car.

I am currently looking for quotes from other insurance companies and am getting quite a few quotes that are a whole lot less money per month. A few months back I was in the woods with my 4 wheel drive getting a Christmas tree slipped on a little bit of snow and put a small dent in the rear corner panel of my Chevy pickup. I did not even turn in a claim. I simply called and ask what my deductible was and when asked why I was asking for the amount of my deductible I explained to them what had happened and they inform me that Simply Having insurance was just to be covered or rather to appease the government so every month when I pay my insurance LOL it's just so that my driver's license doesn't get pulled.

My daughter's car was totaled by one of their clients and they only paid for a rental for 2 days after the agreed amount for the car. She hasn't even received the check for the settlement to get a car and now has no car while being pregnant and having a one year old to care for. So now she can't get to work, doctor, or store until she gets the money and finds a car. They are crooked!!

The claims process is very poor. My home was broken into one month ago. I have already had three adjusters, with a fourth coming to my home to take pictures of the damages. I have been lied to and told multiple stories to delay the claim. For a month now, me, my husband, and my children have had to sleep on cut up mattresses, and live with cut up furniture and busted televisions. My family has cooperated with the insurance company with any and everything they have requested. I have been told twice that a payment would be issued to resolve the damages, but each time was a lie. Now after contacting corporate offices, my agent, claims management, the claims owner and investigator, I am told it is just a process that they don't have to resolve within any certain amount of time.

Please stay away from them! I was getting quotes from different companies and AllState gave me the best rate. So, I chose them and paid my insurance in full. After a few weeks, they raised the rate out of nowhere. I contacted them several times but they didn't provide me any reason for this increase. I'll never ever either purchase from them or recommend them to anyone! Please stay away!

This company is crooked. I have been a customer of theirs for at least 3 plus years, it may even be 5 not sure, but I had my policy cancelled due to a 28.17 charge that generated due to a billing issue from a hold on a check that caused me to open another bank account. My payment did not go through and then they took the payment out of new account which generated a 25.00 check fee. I received an email that they would take this fee out with payment they took the payment out but actually did not take fee out. They generated it as a bill in the amount of 28.17 which nobody can really explain the additional 3.17 but regardless it was generated the day after they took payment. This fee was apparently due on 4/6/16 and I was not notified of this bill so I had no idea I owed this until I called in our accident that occurred on 4/15/16 to find out my policy was cancelled.

I moved my auto and home policy to Allstate (Matthews, NC office) a couple of years ago and never had a claim until now. Of course things are fine when you don't make a claim right?!? My daughter had a tree fall on her car while it was parked, obviously no fault of hers. We found out there was no rental car coverage first of all when it should have been included in the policy to begin with as it's pretty standard. It took forever for them to come out and look at the car at the body shop and Allstate apparently ordered the wrong parts so that made the process even longer.

A young man backed into my car in the parking lot of my workplace. My car was damaged by a driver who was insured by Allstate Insurance. I called Allstate and put in a claim. They confirmed the accident with their insured and told me I could take my car back to my dealer for repair. I asked to take it to my dealer instead of their recommended repair center. I only had 10,000 miles on the car and preferred my dealer to restore my vehicle to like new. The Allstate claims rep (Cheryl **) provided me with a rental confirmation number at Enterprise Rent-A-Car. I took my car in for repair and received the rental car. I was not told how long I could keep the car by either Allstate or Enterprise. Neither company (Allstate or Enterprise) informed me of any limitations for the rental.

I insured my car with Allstate through Stacy Kagan Agency in Coral Springs Florida effective September 30 2015. Last week I decided to switch to another insurer effective April 21 2016. I called Allstate to let them know that I was cancelling the policy effective April 21. They informed me that I had to do so in writing. I filled out the form that was provided to me by the new insurer and dropped it off at Allstate that evening (it was after business hours, so I placed it under the door).

While residing in SoCal, my auto was struck from behind while parked (I was not in or around the vehicle) and ultimately was proclaimed unrepairable. The at fault Insurance company paid the claim but when Allstate reported the claim to LEXISNEXIS (the CLUE database) the information was documented as an at fault accident with me as the operator. I became aware of the extreme error while shopping for a new insurance carrier. I asked Allstate to send corrected information to LEXISNEXIS so the CLUE database would be corrected. They have refused and have placed the burden of making the correction on me!! They indicate its my problem to solve. I have spoken with several insurance companies and they say it is Allstate's responsibility. I have reported Allstate to the California Insurance Commissioners office.

An ALLSTATE customer hit my vehicle, blatantly backed into my vehicle (you would think Allstate would automatically claim liability, WRONG). They tried to say that they didn't have enough information from all parties and tried to not fix my car! My claim adjusters name is Willam ** and he is the worst! He told my other passenger that was in the car when the accident happen (which was noted in my claim report that I made the 2 minutes after the accident) that she would receive a $500 check for compensation of the accident.

I am not a customer of Allstate, but a person who has to deal with them in result of the person at fault for rear-ending my vehicle. Was told initially I would get a comparable vehicle, only to book the rental and be told that I would only be receiving a standard size, I drive a SUV. When I called and spoke to their customer service about this, they were rude, repetitive in saying they were unable to help me with this situation. One lady was helpful in trying to get me into a minivan, but that is still inconveniencing me as it's not a sports utility vehicle. Worst insurance company I have ever had to deal with! Turned what was at first an easy going experience with reporting my claim into a nightmare. So thankful I have and will never use them for my insurance needs!!!

I am very dissatisfied with my experience through Allstate. I would've never known we were being ** on our policy if it weren't for family and friend letting us know we were paying $300 more a month than ANY other company. Our monthly rate was $501 with $543 down with full coverage and roadside assistance on 2 trucks with no violations or wrecks ever. Everywhere else it was $200 (average). When I first called to get a quote, they were not helpful at all and did a very poor job explaining. When I called to see why they were charging us so much, the gentleman was rude and couldn't explain why our rate was so high.

Allstate has disappointed me beyond belief. I was hit by a young girl passing me over a double yellow line in a parking lot causing much damage and grief. Joe, my adjuster did little to help and even accused some of the damage done to be from previous damage and regular wear & tear. I about flipped my **. He was not there to help me. He was not there to tell me that everything will be okay. He did not tell me that my van will be back the way it was before. He ** did less than the minimum. It is because of him that Allstate is losing a 4 car policy. Allstate, you're NOT in good hands.

On March 16th 2016, We were involved in a crash by some idiotic driver. We watched this young man slip in between cars recklessly and cut recklessly from lane to lane for about 10 miles before the accident. To be cautious we kept our distance. There were only 2 lanes of traffic flowing on the interstate heading south bound on 95 towards Bangor. We were just about to pass by the Hogan Rd exit in Bangor - at this point I was traveling in the Left lane, traffic was slowing down in the right lane due to cars exiting off the interstate at the Hogan rd exit. At this point there wasn't much I could do.

Over the years I have had to deal with this company as a customer or a claimant. AS a claimant, they do the best to screw you out of your car. Presently the following two policies are in place for companies like this one. 1- we run video dash cam units, 2- their customer hits us, we go straight to an attorney. I will never deal with these people personally again. Guess their rates are going up because more people have adopted that policy. SUE FIRST, ask questions later. Don't forget your proof! Hey insurance companies, take note. People do black list. Allstate is not the only one on that list of mine. I only have two I will go back to at this point. Progressive and AAA. Yet I still shop around.

When I was ending the relationship between Allstate Auto Insurance and my mother, who had Alzheimer's and was no longer even driving, having given away her car, they were NOT nice. I called and spoke to Victor who switched me over to Angel. Angel was a witch to me. Then I got switched to Denise who hung up on me! Really, if they want anyone to use them in the future, they ought not to hire such nasty people to speak to the public. Handling all of my mother's affairs was enough of a headache without Allstate's bad attitudes.

Was T-Boned and my car completely totaled on appr. 8/14/2015. Been going for medical care since. Faxed Bills. Allstate has done every dirty trick in the book NOT to pay OR continuously stall... Had to make formal complaint w/ Oklahoma Insurance Commissioner John Doak to get resolve. Medical is continuing and Allstate does NOT care for me one bit. RUN! Don't do business with this WORTHLESS EXCUSE for company.

I canceled my policy with Allstate due to them adding a stranger on to my policy. Then come to find out that Christina ** and David ** withdrew a large amount of money, 4 months later, from my savings account after I told them that I wanted to cancel. Now customer service is giving me the runaround about getting my money back! If anyone is to take money from my account without my permission and authorization it is considered theft; that is exactly what Christian ** and David ** did! The fact that Allstate policy agrees with their behavior is very disappointing. After canceling with any insurance company, personal information should not be available to money hungry representatives (Christina ** and David **) who don't care to take advantage of previous members.

Allstate is the worse insurance company that I have ever had. They lie a lot. I was with them for a year and in that time I got into 3 car accidents where people crashed into the back of my car. And one of those accidents, it was a serious accident. They paid for my hospital visit but not for doctor's visit or any type of medical services. They always transfer you to the wrong department and it takes awhile to get to the right department. It's annoying and it shows that this company is not well organized.

I had Allstate car insurance for 16 years without making a claim. I was rear ended, clearly not my fault, got all the necessary information and made a police report. I made a claim and never heard back. I called after a month and they had the nerve to tell me whoever took the claim didn't log in any of the other driver's info (oops, sorry!), may they have it all again? Sure, gave it all to them again. Followed up again, oops, looks like no one followed up with the insurance company, but they said they will get right on it. Thanks for the reminder!

I can not believe these insurance companies, they just keep going up. My credit score is way up there, my driving record is great, but yet they need more money from me, a disabled man on a fixed income and the government doesn't care what goes up. You want, you pay. My car insurance went up $65.75 for 6 months last year, my home went up $154 last year but yet I don't get a COLA from my disability. My home tax's goes up every year. Where is this money going to come from? Guess I can be one of them free crap people Obama likes to give things to but wasn't raised that way.

I am an Allstate customer. I was hit by a drunk driver and my Honda Accord was totaled. I had the choice to either file claim through my insurance or drunk driver's insurance. I decided to file claim through my insurance and then go after my deductible. Allstate didn't know where my car was towed to. Communication was pretty weak. I ended up paying extra days (from my own pocket) for rental car. The check that Allstate provided me was $1-2k lower than I should have gotten. I couldn't even purchase the same used car back. I had to buy a Honda Civic a lower model. Thanks drunk driver. Thanks Allstate.

March 18th I went to Allstate's website. Received a quote and gave all my information. I set the effective date to be effective on March 18th. I made a payment online and received a confirmation number link that wouldn't open but the website said my payment was complete and that my agent was in St. Helens, Oregon. Shortly after making a payment, an Allstate representative who was laughing so hard I could barely understand her called and asked about my quote, I told her I paid online and she said "oh, I see it here. I'm sending your information to your agent and you will hear from him". I said "ok, thank you".

Only complaint I had was that they weren't able to cover a retaining wall in my backyard since it wasn't part of my structure, but that was my fault for not reading policies. On the bright side, I've got an excuse to build a hobbit home in my backyard hill now.

I spoke to a representative named Gal on March 2nd for my refund of $391.82 that they took from my account after I cancelled the insurance. The representatives CLEARLY told me that my husband and I were getting the $391.82 within 24 to 48 hours. It's been over a week and I call today on March 11th to find out what's going on and now they're telling me they cannot process my request for whatever reason.