Allstate Car Insurance Reviews

I have had insurance with Allstate since I was a teenager. Now I have my own children on the policy. In 2013 my daughter had an at fault accident and they sued Allstate. Allstate assured me it was no a big deal and of course my premium went up. My son had a no fault accident where they attempted to make him a percentage at fault even with witnesses and a cop's testimony. I didn't back down and eventually the month old vehicle was paid. I was out of pocket a ton of money. I got insurance elsewhere but kept myself and my daughter on the Allstate policy. They dropped me for the 2013 accident! I am livid, they have the worst customer service. They are rude and not concerned about customers and this goes all the way down to the agents themselves! All I can say is buyer beware!

Never had to file a claim however my agent seems to think this is a good company. Had State Auto however they quit offering insurance in Iowa. This company offered better insurance at a cheaper rate.

Allstate scheduled an ACH transaction with me for the 10th of the month to be reoccurring each month. The week before the 10th my account was drafted. After being on the phone for over 3 hours, Allstate was not willing to fix anything. Jennifer, a manager in TN Allstate was the worst manager I have ever spoken with on the phone, ugly customer service. A negative rating is deserved for Allstate in TN.

Quick response when in accident. Was able to get estimate the next day and check for repair issued that same day. Very good customer service. They did not raise my rates after being in an accident.

They advertise MANY options not available in my location. I have complained, as have others, nothing is done. Agent USED to be able to help. Now everything is specialized and no one gives a care about the insured. After 2 decades without an accident, I had one, not my fault, but I will be paying 3x what the company paid out in claims by the time I am done with the MUCH higher rates. After the accident, no other company wants my business. Last time I tried to reach my agent via the main line the poorly trained girl said she could not do it and ended up hanging up. BAD customer service! They will not make arrangements for automatic payment for my CA earthquake insurance but they are the only authorized agency allowed to take my payments. There is more, I need to stop.

I like the way the people treat you with the most respect. Other company's don't. The claim processes is fast and pleasant. I believe that everyone should at least give this company a try. They will not be disappointed at all.

I did a policy update online at Allstate on my policy, i.e. adding a driver and a car to my policy. Received an email from Allstate, saying a rep. would give me a call in case any further information is needed else the update will be processed. Called Allstate after 2 days and they said they can't see the update I did on my policy. Called the Allstate new jersey agent and they as well said they can't view the update I did to the policy and he said to wait for more couple of days as it might take time to process the request.

Nothing to add, I am very please with Allstate. I have been an Allstate customer for almost forty years. I am not sure what more I can add other than to indicate that I would recommend Allstate to others for Automobile Insurance.

Yes they provide good service, and a reasonable price, and great choices, and great enough quality. They are the greatest company you can ever have. My family has this insurance company as well.

I have been with Allstate approximately 8 months. I decided to become an Allstate customer when comparing quotes on auto and home insurance. My previous company had increased my homeowners a great deal after a claim of about $5,000. Many companies gave me different rates, but overall, Allstate gave me the best rate when I bundled my home and auto. That's what you have to look at...the bottom line when you add both together. Also, you have to compare apples and apples, so always have your old policy when comparing rates.

So far good with their service and they have a very rates and the family is being covered. They have very nice staff, very accommodating. They have good offers with the policy you are getting.

Had to file a claim about two years ago, was able to talk to them. We talked, they filed my claim. They took about two weeks, came by to look at my car, ask me how I was, if I needed anything. They took pictures of my car, would ask me what I would do about my car, what's up. I got my money, my car could not be fix so I got my money. They help me by giving the money that I could buy a new car, had to pay off my car.

Allstate has thorough and efficient agents, dedicated to answering customers' questions. They make the claims process as seamless and pain-free as possible. I also like their reasonable and fair rates.

We are very happy with Allstate. They provide us with more than adequate insurance coverage with reasonable rates. They have safe driver discounts and first accident forgiveness. They provide very good customer service. One frustration with the company is their less than spectacular website. It can use some work and upgrading. On the whole, it is a good company to deal with.

I recently went insurance shopping because my rates had gone up every time I renewed my coverage (no accidents, no new cars or drivers). When I confronted my agent and told him I was going elsewhere, a new policy was created (same coverage) for a 100 dollars less per month. Allstate did nothing to lower my rates until I complained.

I recommend Allstate for auto insurance. I have experience with an agent as well as their claims dept. Every interaction has been professional and they made sure I understood the next step.

I have had Allstate since I was 15 years old. They have always been very helpful and prompt when answering questions about my policy, moving, etc. When we started renting they were great with adding our rental policy too. I even had an agent who was helpful to go over my policy for me to make sure I had enough coverage but not too much so that I was not paying more than I could afford.

I haven't had any issues but when I have questions, they are very helpful. I have had to make some policy changes and they are always great and providing suggested coverages and options.

They are always nice when I call them, and very flexible with me. I wouldn't change from this insurance company. My mom has been with them for over 15 years and now I can see why. The only bad thing about is they don't give me my safe driver's check because I'm in California.

They are great.

I've never had any problems with my company. The employees are very friendly when it comes down to coming in and speaking to them about potential problems and/or questions. I pay for decent coverage and that's all I plan to need.

The people at the Allstate office are very nice. I have never had a claim so I don't know how they do at that. I have my homeowners with them and they helped me reduce the premium of that by adding auto insurance. They seem like they know what they are doing.

Allstate has been a good insurance company. They give me many discounts including safe driver and an online discount. They also have a great app and a good website. I use their website to keep track of my account and to print my insurance cards when needed. I also use Allstate's Drivewise product. You just plug it in your car and you get discounts based on your normal driving. I have been very happy with them.

I had to make a claim during college as I hit a deer that tore up the front of my car. They were extremely speedy in getting everything figured out, paid what was necessary, and we're very friendly during a rough time.

Always had insurance with Allstate. I think they are the best you can get. Always had a good experience with them. If something goes wrong they are always there. Goes to that old saying, you get what you pay for.

We are happy with Allstate Insurance, but have never filed any claims. Probably the best test of an insurance company comes, when you see how they handle your claim. How quickly & how fairly they handle it will certainly let you know if you are happy with the company.

They have always been very helpful with any questions or concerns I've had. The agent I use and his staff always get back to me promptly if there is a matter they have to look into to make sure they give me the best advice. I have my auto, life and homeowners insurance policies through them. Prior to buying my home I had renters insurance with them.

I have been with my Allstate Insurance agent for a very long time. I have put all of my cars through them and receive a decent rate on my insurance, but I have never received any sort of discount or lowered rate because of my safe driving. I wish that this would happen soon. They have notified me that my rates will be going up soon. I might have to find a different auto insurance provider.

I have had good experience with my Allstate agent. He was very polite and patient with all of my questions. He took time to explain what I was getting into. Very thorough. I even have renters insurance through them. They are constantly sending me emails updating me about policy changes. I greatly appreciate it.

I have had a really good relationship with my auto insurance company, Allstate. I have been making my payments for over 10 years. I had to use my towing insurance a couple of times. I have never had a problem with being able to tow my car to my own garage. I was always reimbursed in a reasonable amount of time. Thank goodness I have never had to report an accident, my fault or the fault of another person. Overall, I have been extremely satisfied with Allstate.

They have always been quick to fix problems and claims process is easy. We have not had any issues with them. We like being able to make changes online. The only thing that is sometimes frustrating is the time it takes for them to deduct our monthly payments from our checking account.

I feel like my agents at our local Allstate are very informative and helpful with any information I might need now and in the future. I have not had to file a claim, but am confident that if I did, they would handle it with the same care that they would wish to receive themselves.

I did several online auto insurance quotes starting in 2014. I had previously used several other auto insurance companies in the past. I chose to become a customer with Allstate in October 2013. At this time I was living in Tucson, Arizona. I found that dealing with the local agent in Tucson was much nicer than using an insurance broker like I had done in the past. I do an automatic withdrawal payment system every month, so I don't have to write a check or go online to make a payment. They also do automatic policy renewal. In 2014 I moved to Wisconsin. I did several auto insurance quotes with different companies but none could compare to the coverage and price I get with Allstate.

I only have PLPD so I haven't really had to get too involved with Allstate. I will say that I do think it is very reasonably priced insurance. I also like that the late fee is only $3.50 and there is a 30 day grace period. It is also helpful that if I wanted I could pay my total in one payment and get a discount. It is useful that I have the option of paying more on my balance. I also like that I can pay my bill online and can enroll in automatic payments.

They have a very good price for the coverage and the agents always have my best interest in mind. I have never had any trouble with them, and they even save me money. They have been in my family for many years and a while back when I needed to use my insurance, they were nothing but polite and helped me get back on my feet.

Are you in good hands... NOT WITH ALLSTATE!!! One of their policyholders hit my car, admitted fault at the scene, begged me not to go through his insurance, and left the scene. My sister stopped him in her truck and got his information. Now his insurance says that I went into his lane, and I am at fault. He was looking the opposite direction coming into my lane. I was honking my horn and he paid no attention, until he hit my car. They said I was at fault, because I had no insurance.

They provide coverage cheaper than my previous insurance and seem to be responsive to any inquiries we have had. When we first signed up we were provided with a lot of information on our policy and even information on our month to month bill that seemed to fluctuate in the start. They were always professional and courteous about everything. I feel as though no matter what happens Allstate will help us with every step of the way.

I have had Allstate for over 10 years. I have had to file 1 claim, a windshield claim. It was quickly dealt with and very easy. I was able to pick the company and they came to my house to change out my windshield. I did check around just to see what else was out there. I won't name the company, but they were almost $300 every 6 months more. They even told me that I should stay with Allstate. I have a wonderful agent that knows me by name that I can go and talk with about any concern I may have or to do some changes or updates to my policy.

They are really good and nice. Every time I visit them they're all welcoming. I am very happy with them and their help and service. My husband really really really love them. He's the one who told me to go with them. That means that my family is all in the same one.

It's perfect. Nothing wrong. It's cheap and love it especially when you have kids. I had Allstate for as long as I can remember and no problems even when I was in a car accident. Allstate has very good customer service, very very patient and can help me with anything. If you are looking for insurance Allstate I recommended 100%.

We recently switched from Liberty Mutual to Allstate, saving over $100 a month! The application process was quick and easy and our agent helped get us the best deal. Our family insures two cars and the savings we are getting with Allstate have been wonderful for our monthly budget.

I received a good student discount, which I appreciated. I felt like they took my responsible nature into consideration. I usually use the phone for my customer service interactions, and I've found the process to be quick and pleasant.

I haven't been in any major wrecks so my record is pretty good, but the rates are really high compared to some other places, so I will probably be switching soon. I wouldn't recommend Allstate unless nothing else is good around the area. The customer service on the telephone wasn't very good. The person I talked to didn't have a good understanding what the problem was.

It not the greatest. They kind charge me for extra month. I didn't want and I can't take it off. It sucks because I switched thinking it was great and it wasn't but the lady is so nice.

I have used Allstate Insurance for my cars and my house and have always been happy with their treatment of me. My local agents are always prompt to return my calls and to answer any questions. When I have had a claim, I found the company to be fair and quick to respond.

Allstate is a great company with many products to fit a wide variety of name. They are also very helpful and have local agents nearby. Their agents are very well trained and can help and assist with any problem that you may have. I would definitely recommend this company.

I like Allstate because they had good customer service, I didn’t have wait long on the phone, very helpful. I was very happy with the quote that they gave me. They explain everything to me. I would recommend them to my friends and some of my family member have the same insurance and they are very happy with them.

They have always been very helpful. They are quick to answer any questions that I have. And their rates are reasonable when I have compared them to other companies. Also, I enjoy their advertisements on television.

Our claims experience was good; though it was sometimes frustrating to get caught up in the telephone prompts. Our representative was friendly and prompt. Allstate did not feel very personal.

At the end of April my son was involved in an accident driving his grandmother's car insured by Allstate. The auto was totalled and my son sustained back injuries. No fault was supposed to go into effect to cover his medical bills and was told he would receive a weekly no fault check. While he is still receiving physical therapy covered under the no fault claim, no monies at this time have been distributed to him. His claim started very poorly as there were 3 different claim numbers issued by incompetent reps. It just gets worse from here. We have made numerous phone calls to get the issue straightened out with his representative and her supervisor. Apparently these two women sit near each other, and apparently transfer the call back and forth to each other.

My agent is always there to help. My new policy always comes in plenty of time for me to take care of it before a lapse in coverage could occur. It's about the going rate and I feel it comes with an actual human to help in case I have any questions.

I have never had a problem with them. They are a good company to be with. They’re always nice and always there for any questions you have. I have called a few times they answered all my questions and quick when you get in an accident and to give you a check to repair any car problems you have.

Allstate is a wonderful company. They have great employees that are very helpful and clear at explaining things. They've helped me with so much and have great rewards program. I plan to be a customer for a long, long time.

Have had a fairly good experience. Haven't really had any problems and get help when I need it. I did have one problem a few years ago but it was easily fixed. Haven't had any problems since then.

We have had Allstate insurance for several years. We have never had a problem dealing with them. Our local agent has always been helpful and their customer service is good. I just wish their rates were a little lower. Adding our teenaged children was easy, but costly. I wish there were more discounts for good drivers and drivers who have been long time customers.

We are very happy with the service we have from Allstate. We have both auto and homeowner’s insurance through them. We have only needed to make one claim and it went smoothly. Our agent is knowledgeable and helpful and always available to answer any questions. We have not been able to find a better deal either.

My auto insurance company is just okay. It's not great, there are no special bonuses, no special offers, no special customer service but we've had a it for a long time and it's been okay. I can honestly say that I am not all that impressed with our insurance but not sure where to start to find something new.

This auto insurance company has great rates and employees. I have used this company for more than ten years and I have never had any complaints. The insurance is very reasonable. Not too high and fairly cheap. I would definitely recommend this auto insurance company to others as well as friends and family.

In my opinion it is affordable and really fits my financial needs. This does not mean that it will work for everybody, as they have not always been completely reliable. However, the price easily can cover some complaints, but if you want to have a really safe choice, Allstate may not be your auto insurance.

Loved, great, happy fun surprise. Helpful, loved it so much. I'd recommend it to someone like my family and friends, etc. My friend loved it too because it was cheap and it wasn't too high. It was so low that anyone could used it.

It was easy to sign up and they gave me a good rate at first but after having them for a year and no accidents they raised my rates up and don't understand that. It is stupid to raise rates if you never filed a claim. It makes me want to switch insurance companies.

Allstate is very reliable.

They're always a dial away, and call you proactively to notify you of any changes or that the insurance is coming up for renewal. Great service! Competitive rates, too!

I was surprised with Allstate as how cheap their rates are. I am sure they rate you on your credit history and insurance history. I have not had any problems with them.

After over 45 years as a customer I would say that customer service has always been good. At one point we had a car almost totaled by a tornado and a week later a car stolen. The next renewal period we were put in a high risk pool. I always felt this unfair as we're not responsible for either and could not switch insurers with this on our record. Aside from that we have been satisfied.

Your agent is never available to you. When you call you leave messages, or another person acts on the agent's behalf. For as long as I had Allstate I never reached my agent. Premiums increases dramatically, and they do not work with the client. I changed insurance company.

My rep did not give me good service even though I was a customer for almost 30 years. I requested information from him and did not receive it after several requests.

That device they want you to plug in your car is an invasive device that utilizes your car to provide stats that will only augment corporate profitability.

Fortunately, I've never had to use it. Customer service is great! They ensure I have good rates and take my excellent driving record into consideration.

My experience has been basically non existent simply because I have (4) policies and I have never had any claims. However, there was an incident of a frozen pipe in a unit owner above my rented condo. Even though I have a policy with Allstate, I didn't have to file a claim, my neighbor upstairs did because it was her fault. My unit still had water damage and it was impossible to retain people to extract water out in a timely manner. I called Allstate to inform them of this problem and even though I was not filing a claim they could put me on their waiting list for the company they used for their customers who had claims for water extraction and I was going to pay for it and get reimbursed from my neighbor upstairs. They did and it took (5) days but everyone else I called it was a minimum of (2) weeks. Some companies never called back at all. They even gave me an estimate for damage. Hell, it's the least they could do considering I never file claims.

We are loyal Allstate customers since 1986. We have always gotten A1 service. We were involved in two accidents where another person rear ended our vehicle; one of which was totaled. Allstate was right by our side facilitating and overseeing the claims in our behalf. One year my foot slipped off the brake at a traffic light and I bumped into the vehicle ahead of me. No one was injured but I damaged the tow on that vehicle. Allstate was right there for us. Our rates remained low. Allstate is the only carrier we have ever used.

Will not make good on a claim. They owe me a lot of money, made me testify, get dr reports on and on. We dumped them, terrible adjusters, rude. Don't return calls and are unethical. Am reporting to state dept of insurance.

Coverage is ok but only because I have max coverage for lease.

Thought I had good insurance till I was hit by an Allstate customer. Disaster. I have never been treated so poorly by an insurance company and my own at that.

Good service with a low rate. My agent was pretty bad, but I like the company as a whole. I am switching this month to another cheaper company with the same level coverage. I hoped that Allstate would provide coverage at a good price, but Thames didn’t.

I have been with Allstate for many years, and the local South Ontario, CA, Office takes excellent care of me and makes me feel as if I am their most important customer. I recommend them to all of my family and friends because they do an outstanding job. When I have had claims, they have handled my claims in a professional manner and expedited processing them. I will stay with Allstate because of this remarkable service. I feel that I am in "Good Hands" with Allstate.

I have not had any issues. The one time that I had an accident (I was at fault), they worked very quickly to resolve my claim. Everyone was very nice and helpful. I definitely was grateful for it being a smooth process.

The company has been a great help to my family. We have used them in the past and it has delivered every time. Allstate helped us get a window replacement after our son was locked in a car. It also was there when my wife's car was broken into. I have nothing but good things to say about Allstate.

We switched to Allstate in April from another insurance company. The quote I got from our local agent after filling out our online form was very quick and offered us more savings than I expected. The agents in the office are friendly and accessible - I would definitely recommend them. The only reason I did not give Allstate five stars is that we have not had to file a claim with them yet, so I feel like I don't have enough information on the whole.

I was on my way to work. When I was almost there, a lady rear ended me. Immediately I started to worry both about the cost of repairs and how I would get to work. The police were there within 5 minutes. Just as I was done answering their questions, a car pulled up. It was my auto insurance agent! He not only assured me that he would take care of everything, he actually drove me to work! I love my insurance and the dedication of their agents!

My agent is always available for questions and to meet my needs. He is always looking for ways to save me money while still offering the coverage I need. The staff at his office is friendly and professional.

I had someone hit my car when it was parked outside my house and Allstate took care of everything. No issues, no problems. It was very quick and easy. The agent was easy to work with and explained everything. I had my car fixed at a repair place that I trusted and they did a great job.

They are a good, trusting company! They have reasonable rates/good policies. I would recommend them to others. They also have bundle policies which is a nice benefit to have! Very nice company.

They are affordable and easy to work with. They are easy to get ahold of when you have a question or concern. The coverage is top-notch and the claims process is fast, easy and seamless. I would highly recommend them.

So far so good. But then I haven't had any claims although if rates continue to go up every renewal I will be looking same as I was two years ago, when I switched over to Allstate from my previous insurance company.

I was hit from behind by a person who had Allstate as their insurance. First off, I had to go to Wilmington, Delaware to the appraiser. I live in New Jersey. Very inconvenient. Then when I got there, the adjuster acting like he couldn't bring up my claim. Mind you, I just got got off the phone with Allstate and they had no trouble finding my claim. The adjuster didn't give an estimate for 3 days. Even though the lady on the phone said they would be cutting me a check. I have a 2012 VW Passat sel. This adjuster was trying to get me to go to the body shop where they would patch and paint my bumper!!! There are 2 holes and my bumper says Chevrolet backwards. The girl hit me so hard my trim was popped off and deep scratches. And the undercarriage was messed up which is hard plastic. How was you gonna fix that without replacing it?

Always responsive and helpful when contacted. Although had to contact them rarely, had up to date information on me and the time it took to accomplish my goal was minimum. Also didn't have to wait forever on the phone to reach a real person.

Car insurance is great. I've had multiple accidents. (Not my fault.) They have gotten with the correct insurance companies. And I'm pleased with the results. Not so much with our house insurance.

I started with Allstate then switched to Esurance which is also Allstate but cheaper. Auto payments monthly from checking account, no down payment. It was my agent that suggested it, thought that's very honest of him.

I have used Allstate for about three past year. I think that they are reasonably priced considering the things that they cover. During the period I have had them I have not yet really needed to use them for any problems. So far however they have been a lot better at communicating to the customer compared to when I had Geico.

They provide good value and excellent customer service. They're readily available to answer questions and are exemplify patience. I've filed one claim with the company and the appraisal and claim met my expectations.

No problems. My rates have went up every year although I haven't had any tickets or any accidents and I am driving the same car. Do not have much contact with my agent. Receive my bill twice a year and payments are automatically deducted from my checking account.

I have used Allstate for over six years and I have never had an issue and the people I talk to on the phone are very helpful and I will continue to do business with them. They have the best rate for what I need that I have found so far.

They are more expensive than other insurance companies but I have never had a problem with them and I am sure they will be there for me if and when I need them in the future. They have always been very easy to work with.

Good, very responsive. Always communicating with me by calls, emails, newsletters. Answer any questions I have quickly. Responds to my calls quickly. I like Allstate because they tried hold my rates down and also give me discounts.

I am currently going through a claim right now. I have been with them for over 14 years... I know it is a little high what I pay but I have always been loyal. I struck a tire in the road and had nowhere to go. It was either hit the tire or other vehicles. It chose the tire. It ripped apart my bumper and radiator and other things. They say it is collision and not comprehensive so they want me to pay a higher deductible because they said the tire wasn't moving... How do they know... were they there... just another excuse for insurance to screw people over. I have given them over $50000 and now they are going to lose a loyal customer over $750.

I've done very well with them. Any issues have been resolved efficiently and fast. I've done very well with them. Any issues have been resolved efficiently and quickly, for information is communicated in many ways and will respond efficiently and clearly. Setbacks with the car and effectively respond. I welcome the work they do, they are quite cordial and attentive.

Great Auto insurance company. I have no complaints. They are helpful and are willing to listen to complaints/compliments. Their prices are decent and comparable to their companies.

Great agent with excellent coverage. Low rates and great customer service. Offers discounts for multiple cars and homeowners policy. New and improved websites. No unexpected price hikes. Discounts for reference to new customers.

I have had Allstate for over 30 years. They have always helped me if I have a problem... I would highly recommend them. They will sit down with you the first time you go in the office and help you find exactly what you need. My agent is very helpful when someone in my household has an accident. She will tell you what to do and who to contact.

The price for basic coverage is okay; it's nothing to write home about, but it's not bad enough to look for another insurance provider. However, don't waste your money on the roadside services! We've had three incidents that required tow services, and each time was through Allstate. All three times, we've had to go through several parties, and twice we've waited more than four hours.

I really enjoy Allstate. I haven't really had the need to use the company (knock on wood) during the time that I've had them, and they are definitely a bit pricier than other auto insurance brands, but the experiences and the encounters that I have had with them have always been positive in nature. The only thing I do not like is that you have to pay more for some of their features like the Safe Driving Bonus, whereas I have always been a safe driver and would like to be rewarded for it.

It is a great company and I would tell everyone to get it. Always has someone to talk to if you have problems with anything about your car. Love the commercials, they are very informative.

The customer service I receive has always been great. The local office I use is responsive to my questions by phone and email. They have always been professional and helpful when I need to make changes to my policies. No complaints there. My premium, however, has continued to increase over the years with no warning or explanation. I have never had any claims and haven't had a speeding ticket in two years. Everyone I know doesn't have as good a driving history as me and they all pay less than I do. I appreciate good service, but it's not quite worth what I'm paying.

I have been with Allstate for 15+ years and have never had any issues. When I purchased a home and wanted to bundle my insurance plan they answered all my questions with ease and made it as easy on me as possible.

Never have had a problem with them!!! They have been great and answered every question we have had with professionalism, prompt and friendliness! Our agent has always done his best to keep our policy up to date, and as cheap as he can! He is always emailing us newsletters and letting us know what is going on with our policy and community!

They were there when you need them. Patiently answered questions. Caring and concerned professional. Exceptional service all around. Explained coverage and informed me of coverage I was unaware of.

My Allstate agent has a great team of people to aid me with any questions or claims I've had. Very knowledgeable and customer service oriented. With the drivers in the house we've had our share of claims. We've always received satisfactory help.

Customer service and all interactions with Allstate have always been great. Easy to file claim and complete the whole process. Online billing and access to policy documents is very user friendly.

I have had Allstate insurance now for over 20 years. I realize they may not be the cheapest insurance company, but they have addressed any claims we have without any real noticeable changes in premiums. The repair for a collision claim a couple of years ago was handled professionally and the repairs were done at Allstate's suggestions at the shop of a dealer for that brand of vehicle. I appreciate that.

My auto insurance is great. My monthly payment is extremely low for being 20 years old and with a ticket and have good coverage. My onetime payment deductible is only 500 dollars on any amount of damage.

Very courteous and attentive personal customer service. I receive personal emails from my agent of updates. He is keeping me posted as to when my coverage will be lowered. I adore the Allstate commercials and received very good comments on Allstate services from friends and family. I have three family members that has Allstate coverage for car, rental and homeowner insurance.

Allstate is a great company. Customer service is hard to find but my Allstate agent is right there for me with just a click away. They have many discounts that you can qualify for to try and get your payments to something that fits your needs. You can also bundle multiple things like car insurance and homeowners insurance. I had Allstate growing up when I was on my parents insurance. When I was old enough to get my own insurance I switched to a company that was cheaper, however 5 years later I'm back with Allstate. You just can't beat the coverage for the price!

I had a motor insurance 4 days ago. A claim was filed 3 days ago. The agent who was assigned my claim never returned a call, even after 4 attempts and leaving messages. Finally she claimed that her work was not done so i need to wait further to get a rental car. 3 full days not enough for her to approve a rental vehicle!! Then why do we need insurance at all?!! I asked for her Supervisor or manager and she claims there are nobody working above her!! She wouldn't transfer the call to anyone else!

Great prices. Covers my whole car. I got roadside assistance. Customer service great. If you're a new driver or if you just want to learn more about the ins and outs, Allstate auto insurance offers a ton of great online resources to help you study up. In the Allstate Tools and Resources section, you can find articles, video tutorials on a wide range of topics, from insurance terminology and coverage types to claim reporting and tips for insurance shopping. You can even find some good driver safety and car maintenance guides as well.

It was good. All the promises were fulfilled and I did not have to worry so much. The agents were good enough to help me out with the rates and explaining the whole deal. I liked it and I think I will stick to it.

My agent is great. He helps me and knows me and the family situation. However insurance rates keep claiming and I have never had a claim. Not ever. As a realtor, I have referred clients to his Office. It's absurd keep paying this much insurance.

My Allstate man was helpful at helping me get a lower rate for my insurance, even though it meant me closing my account & trying a different insurance for three months so I can get him as my preferred agent and a lower rate in December.

I have never had a problem with Allstate and I can bundle my home insurance with auto and save money. I have accident forgiveness & safe driving checks. I had a problem with my neighbor they handled.

Our Allstate experience has been uneventful, and I tend to regard that as a good thing when it comes to insurance products. We pay what's pretty much market rate for our two cars and have not had a significant premium increase since we bought the Outback in 2007. I cannot speak to their claims process since we haven't had to file a claim with them since Allstate because our insurance provider in 2003. Others we know seem happy with the speed and reasonableness of their claims process.

We have had Allstate auto insurance for many, many years. We have found their customer service to be very good and we have had a very good experience with the claims department, too.

I appreciate the attention that they give me. They always go out of their way to make sure that they take care of all of my insurance needs. Allstate insurance company does a great job taking care of all of my insurance needs.

Was originally very affordable, but now we are seriously considering a change. Although we have received reasonable service don't particularly have a reason to continue with them. I feel that once you become a customer you are taken for granted and constantly approached to buy other insurance.

Good company... Have not had to file a claim so don't have input on that but love my agent and my rates are fairly priced and vary comparable to other companies... Overall would recommend this company.

Allstate has always processed my claims quickly and fairly, though they have been few. I have only called them a few times and they were friendly and willing to help to the best of their ability. The agency I signed with has changed agents several times so I have an issue with stability. You get to know someone and then they're gone. I believe Allstate is just as good as other companies but not really better. A good option if they are close to your home or work.

It's been a good time having their service - no problems so far. Thank you for the experience with Allstate. They have been a good service to me in accident or not. I would recommend their service to many friends.. relatives or almost anyone.. because their company holds great services for all customers.

As with all auto insurance, finding the right one for you can be a hassle. I've had a lovely experience with customer service whenever I have questions that need to be answered! I never have much to complain about when it comes to my coverage and how this company serves me. While this insurance company may not be for everyone, I'd recommend you to at least check them out and see for yourself!

I am satisfied with Allstate insurance because they take time to answer all your questions and they seem to care that you have the best service. I have never had to make a claim but I am sure they would be on top of your claim...

We have been with Allstate for a little over three years now. Shortly after we purchased a new Ford F-150 in 2013, we were hit by another driver who ran a stop sign. She claimed that she "accidentally hit the gas instead of the brake." Allstate was there for us every step of the way from getting our vehicle towed to a repair shop, through the estimate procedure, helping us get a rental vehicle while repairs were made, etc... They stood by us in a stressful time and made things flow a little bit smoother. I highly recommend Allstate insurance to anyone looking to change their insurance company.

Allstate is very helpful and professional and offer lots of discounts.They offer various discounts for being loyal customers and for keeping a good driving record. Although I could get some other insurance for less money, I think that I have the best type of insurance. My rate is not so bad for just having liability insurance.

Outstanding customer service. I have been with Allstate since 1979. Pricing is okay, but high in Florida. My father just went to Allstate, too. My agent is attentive and makes sure that we are aware of other products and services. We are limited in our zip code to combine our homeowners with our auto insurance. Payment options are convenient. Add one to the policy are attractive.

I have a very satisfied relationship with my insurance agent. He keeps me up to date about any changes to my policy and any new things that are about to take place. I have not had to file any claims yet but I can reach him whenever I need to. Any questions I have he always seems to be able to answer them. If he don't have the answer right now he always get back with me as soon as he can.

Not only do they give me the best rates for the best coverage, but the local agent has proactively contacted me several times with ways to actually save even more money! Plus the customer service at the 800 number is outstanding in every way.

I've had Allstate insurance for quite a number of years. I have been nothing but happy with it since. Over the years I have had a couple of claims, and they have gone out of their way to quickly get the repairs done, and in one case when my car was totaled. They assisted me in getting a new car pronto.

I have had Allstate insurance on my car and my home for 23 years on each. I have never had to use the insurance on my home but years ago some women hit my car and I had to get Allstate to help me get the money owed to me but it shouldn't have been with $100 deductible as she hit me not the other way and I had a cop witness it.

Good brand, very helpful and a good track record. I have been with them for 25 years with a good relationship. Also a great customer service staff. Their response to me on any issue has been stellar. As far as service, they follow up on every case or problem I needed resolve. I am very pleased with the way they do business.

They have great rates and several options and bulk insurance for all your need. I was in an accident (their fault) and took care of my car in better than other surer time. They provided a rent a car and let me choose where I wanted to get my car repaired at.

I have been a customer of Allstate for 55 years. They have treated me fairly and promptly whenever I needed them. My agent is always available and happy to be of assistance. I would recommend them.

Allstate is a cheap and reliable auto insurance. We have never had any issues with them. They have been our auto insurance for five years. They helped us when we had an accident. We had no problems getting our car fixed. I would recommend them to anyone who is looking for a good insurance that they can always count on.

Good experience with the auto insurance that I have. I am very pleased with the auto insurance that I have. I've had this auto insurance with this company for more than five years.

From the process of researching online to ordering insurance with Allstate over the phone, everything went very smoothly. The agent was very helpful in finding me the best rate for the coverage I needed, and answered all of my questions completely. Whenever I have needed to make policy changes it has been a hassle free experience. I suggest them to anyone.

I have been covered by Allstate for over thirty years. They cover my cars and home. I have always experienced excellent customer service. My questions have always been answered thoroughly and service representatives have always been courteous and compassionate when needed. I have had over the years, several occasions to file claims. They have without exception been settles promptly and adequately. When needed repair shops have been recommended and I have always been more than satisfied with the service that had been provided. Over the years I have had three insurance agents due to retirements. All have provided the excellent service I have come to expect from an Allstate agent.

Had no agent and online bill payments, low first and easy monthly payments. Never had a accident so had little contact with a representatives of this company. The car was a used gas guzzler and was a little long in the tooth, fuel pump went out and I had to sell out.

I like StateFarm because customer service is always friendly, but it seems like it always takes them a few time to get my request right. I had to call 3 time to get my insurance cards in the mail because only the temporary cards were available online. Also, although my wife and I are equally responsible for the account we are each billed separately yet all calls and letters, even about my vehicle, are addressed to her.

I've had to make a few accident claims and they were always handled quickly and the representatives were very helpful. The first time I was in an accident I had no idea what to do and my agent walked me through each step and made sure I was taken care of.

I have found their prices to be unbeatable and with their Drivewise device my auto insurance just went down 27% based upon my driving habits. I do also have homeowners insurance with them and that is the only time that I have had a claim with this company. Their claims were payed within the same week of filing the claim. Customer service has been great, they have treated me as if I was their number one customer. So all in all I am happy with the costs, the service and the insurance coverage.

My experience with Allstate insurance was very pleasing. Every time I have them a call there was never more than five minutes before I spoke to a representative. My agent was very helpful. Any questions I had he answered them thoroughly and was always a please to speak with. My agent also helped me find the lowest deals. He compared my rate with other insurance policies to insure I was getting what I paid for. I was never dissatisfied with their work ethics. My rates were not higher after my accident and allstate helped me through everything.

Allstate is fair and pulls no punches. They are available 24 hours a day, seven days a week, we feel very secure with Allstate. We get a 30% discount and bundle with our homeowners. My experience with Allstate is all positive and have never had a problem with them.

Good insurance. Trustworthy, loyal for the customers. Not very expensive. Affordable. I recommend this insurance to all my friends and the family. I was with a insurance long time. You can insure also your house, your life, your property.

I have had auto insurance with Allstate for close to 30 years now. I've had nothing but first-rate service from Allstate and from my Allstate agent. Last year, when I was involved in an accident, my agent was most responsive. He had a claims adjuster contact me almost immediately. The other driver in the accident claimed I was at fault, and the other guy's insurance company initially declined the claim, saying they had cancelled his policy. Allstate went to bat for me and was able to convince the other insurance company to reimburse me for my deductible. Allstate has always gone above and beyond, and has always been there when I need them.