Allstate Car Insurance Reviews

They generally take care of me and my car, I've never had a problem. When I had a wreck a few years back, they took care of the issue and my insurance rates did not go up a terrible amount.

Allstate handles our insurance both car and house for over four years. We are disappointed in the amount of times our policies have increased, even with no claims and accidents. I do not feel as though the person we bought our policy through is helpful to us or our concerns. Allstate in general has proven to be worthwhile and having to have insurance means we are stuck until we can shop around our policies.

Wife and I were both hit by other cars while sitting at red lights within a month and a half span. We never had any other claims. No other accidents. Allstate said that created negative driving records and dropped us. We were sitting at red lights. We couldn't do anything to prevent an accident from happening. How does a company get away with something so ridiculous?

They are adequate - the same as any other. In the past I have had to file claims on two different cars, on two different occasions and they have been very fair in their dealings with me. I have dealt primarily with their 800 number reps and they have been very professional, helpful and courteous.

I love Allstate. They saved me $700 over my prior insurance company. I have accident forgiveness declining deductible and every 6 months I get a check in mail as long as I do not have a claim. They do not raise your rates if you have an accident and there are also bonus credits.

I never had any problems with Allstate Insurance. Their customer service was always efficient, quick, easy, and friendly. The rates are some of the best around. I researched many different companies until committed to Allstate. I do not think I will ever switch insurance companies. I recommend this company to my family and friends because of the ease and simplicity of them. They make insurance and safety easy.

Took my truck into a Ford dealer for repair and Allstate denied it saying it wasn't done correctly. Ford stands behind the work with a year warranty but Allstate said no. I will tell all I know NOT to purchase this insurance... EVER.

Allstate is reliable and reasonably priced. I like that I get a safe driving check. They are great when filing accident claims as well. I personally never experienced one, but my mother also has Allstate and was in an accident in which her car was totaled. She was issued a check within 1 1/2 weeks.

For 12 days we have been waiting for Allstate to pick up my daughter's car from the tow company who towed it from the crash site and total it out so she can get another. Many calls into Claims and they blamed it on the current tow company that picked it up and the crash site, saying they have left 10 plus messages, never getting a call back or hung up on.

Allstate has been an absolute wonderful insurance company. I have never had any problems when getting claims taken care of, and I never had to wait for a response from there. They are very efficient, caring, and helpful, and I would recommend them to anyone that wants a company they know will take care of them.

They have been great, very affordable, and discounts for bundling policies! They have 24-hour services, paperless, and just all the way around helpful and convenient! Great prices for great coverage! They fit my home and auto needs!

Good insurance company but I don't like dealing with their website. Not user-friendly for customers OR account reps either! Account reps seem hard-pressed to explain intricacies in data fields.

I have been with Allstate for over 30 years, in two countries and several states and provinces. I have always received good service and fair rates. Anytime I have had any need for policy updates and changes they have been taken care of efficiently.

Hello such, I experience with Allstate is very satisfactory. For many years we have as a company to Allstate. We are happy with the results and for their treatment and trust, are serious and is a great company.

I was driving on 495 and one Trailer throw a stone on to my front windshield and as soon as it happens I took a picture of the trailer then call my agent then she said she will call me back. What she did by giving me safe lite number & the repair was 359 me. Why my insurance company that am having full coverage policy with wanted me to pay 750 dollars even though am not on fault you see how bad they are charging me double of the amount am supposed to pay by my own so bad I share ties.

Allstate has been very helpful. They were quick to respond after a fender bender. They have tried their best to keep rates down and offer money back if you don't have an accident.

Satisfied with insurance company, helpful when needed. They have provided us with updated information on rates even without asking them for it. They are always available to answer questions when we call.

I am neutral about Allstate. While they provide me the service I need, they haven't done so in a very customer oriented fashion. I've had to sit on hold for in excessive of 30 minutes just to ask a simple question. I feel like a little fish in a big pond. I've been a loyal customer for over 20 years. Loyalty means nothing to these big companies anymore.

They provide fast accurate service. Rates are great - discounts wonderful. Love my agent. I get a yearly review on all my policies. They also allow me to pick the payment date and ensure I have everything to date.

I have been with them for 24 years and had very few claims but my rates continuously go up. Loyalty should count for something. I have called them to reduce my rates and they do for a little while then the following year they go up again.

I've had Allstate for 5 years now and have always received the best rates and customer service. My car insurance rate is affordable and never changes or rises without notification and the agents always do their best to answer all questions and concerns and always give exceptional customer service.

I was in an accident with an Allstate insured driver about 3 yrs ago. The driver backed in to my car, admitted fault and the insurance company Allstate accepted Liability. OK great right (NOT). Days after they accepted Liability they said "too bad so sad we decline liability and are not going to fix your car." OK that was incident one.

I have been satisfied with the treatment that I've received from Allstate. Their prices are affordable and in a household of five that is a major thing. They have always been very helpful and responsive to each and every one of my questions and have done their best to help even if it was something they wasn't sure about.

It comes at a good price, easy payments, and printable insurance cards for convenience. The person which helped me choose a plan was also very friendly and helpful. Thankfully I haven't been in an accident to find out how helpful they really are.

We got our auto insurance in a bundle including home insurance as well as car and life. We received a great deal by doing so. We are paying less money overall for the same or better coverage than we previously had. We have been incredibly happy with Allstate. Our agent is friendly and personable as well. Highly recommend to anyone looking for multiple insurances. So nice to have them all in one location.

I terminated my auto insurance in August with Allstate. They hit me with a termination charge I'll call it and did not terminate it until Sept. 28th. I received a bill for over $600. I called and it was reprocessed. Now I am told I owe $248 or so. I plan to talk to Consumer Affairs.

They put always customer service first. Their customer service reps always go above and beyond to help explain any questions or try to fix any issues. After I was with the company for several years, my husband changed all of his policies to Allstate, and could not be happier with their service. They have the most competitive rates of all the other insurance companies we've gotten quotes from. We love their auto-pay and online services because they're easy to use and very convenient. The online portal is great for accessing account information whenever you need it.

Had some billing issues when I switched banks. New automatic withdrawal information was incorrect and resulted in a lapse of coverage. I had to contact Allstate via phone to resolve the ssue and they were very helpful and understanding.

Good customer service, low prices, good plans. The agent let you know when you have to pay for the plan. I love it. My satisfaction is 100%.I will recommended to my family and friend. Good plans. Love, love, love.

They are very helpful. Whenever I have a question, I call up my local agent and they are always available. They always answers my questions promptly, and makes me feel valued as their customer. They always work with me to help me get the best quotes and the best rates. Their website is very user friendly and it is easy to pay my bill online. When I have to call the corporate office they are very helpful as well. Great customer service!

I have been with Allstate insurance company for over 2 years. Never had there been any changes to my policy. My vehicle was hit while it was parked. The other person was insured and paid for everything. Since the accident Allstate has been increasing my rates for different excuses. One was because rates have increased statewide then two months later in the middle of a policy stating I had an address change but I moved almost a year and a half ago. They said because I was not at fault and the other insurance paid for the damages my rates will not be affected but every other month they are raising my rates for no real explained reason. My insurance went from 109 to 129 all after an accident that was not my fault and was totally handled by the other insurance.

Allstate is always there for me. At any time I have called, they get the information I need ASAP. My agent will go way beyond the call of duty to meet my needs. When rates are high elsewhere he will work diligently to get the lowest rate possible. Allstate has been our family insurance for the past 30 years. There is no change in mind for me. It will always be Allstate.

No problems with the company, their e-bills system was a little slow to get up and running. Calling an agent is usually a pain bc the automated system does not let you contact your local office directly.

I had to file a claim with Allstate because I was rear ended by an Allstate customer. This accident occurred in early October and here it is November 16th and still no payment even though Allstate has admitted that their client was at fault. I guess I'm going to have to hire a lawyer to get paid so I can have my car fixed? Not much luck in the customer service department either. I feel like I'm being avoided. Website for guest checking on the progression of their claim status NEVER works. I can never get an agent to answer my phone calls or voice mails either. This is NOT acceptable.

I used to have Geico which is the worst company on the planet and when I switched to Allstate I felt much more relieved. They have better service and prices and the accidental forgiveness perk. I am just so glad not to be with Geico anymore.

I have had them for 21 years and I am happy with overall service. Just wish an office was closer to me location wise. Customer service is ok and bills are on point. Will most likely continue to use them in the future.

I have had nothing but wonderful success with Allstate. I have been with them for several years and even through two car accidents. They are always available to talk to a live person not just an automated machine that takes you in circles. They are always kind, friendly and helpful, and do exactly what they tell you they will do.

Very friendly, always willing to answer all of our questions when they come up. Always gives up the best rates. Our agent is awesome. I will recommend our agent to anybody. When our policies come due they call and make sure it is what we are looking for to make sure we are covered fully.

I have always had Allstate and can honestly say I am happy with the price and service I get from the company. Would recommend. The only complaint that I have is that I have found insurance a but cheaper at a few places.

Missed my semi-annual payment date when my dad died. It arrived 3 days after the due date. Allstate cancelled my policy. Had been insured with them 16 years with no claims on my auto or home policy. I recognize they are in business to make money. But really, did they need to cancel me after 16 years with no previous late payment and no claims? Based on this, I cannot recommend Allstate.

I've been very pleased with the customer service of my local agent. She is always available to answer any questions I have. She is always open to getting me the best rate with discounts I qualify for.

They have paid my claims in timely manner. Their website is nice and helpful. However my agent went out of business and never notified me. I found out when I had to make a claim. That was months ago and I still have not heard from the company to know who I have for a agent.

Insurance company is great! They are always there for their customers! They go out of their way if you have any questions or need help with anything. When I was first thinking of becoming a customer they were happy to run different quotes for me and even offered additional services to me in case I needed them. I would highly recommend their services.

I am kind of satisfied with my insurance but they did not help when I got in an accident with put of car fixing. It was the other vehicle's fault but yet blamed me. Motor was damaged in accident and said I didn't change oil.

My broker contacts me to help me find ways to save money and advise me of new discounts available. I have great service with them and tell everyone how happy I am! There is nothing better than knowing they are actually looking out for me and my family.

Good rates and helpful people always willing to answer questions and looking for ways to save me money. Tosh Kanno agency was definitely the best. They always responded timely to any issues I may have had.

I have to say that Allstate has very good auto and renters insurance. Since I've been with this company my Rates have never gone up. Not to mention the Allstate 0 deductible is unbeatable. I often think about if I were to have a accident I have to spend nothing out of pocket to get the work done to my automobile that provides a lot of peace of mind. My agent also keeps me updated on things that pertains to me and my policy on a monthly basis. This is a very good company and I would recommend them to anyone.

Recently had a mild incident in my Jeep... No deductible since I'd not had anything happen in a while. I still think they're a little expensive. I have homeowners, landlord insurance, two vehicles. Not too happy about the landlord monthly bill going up from $100 to $129 in a short period of time.

We switched to Allstate a few years ago because they had the most competitive rate at the time. We've never had issues with their service during renewal or policy changes. We are happy that we haven't seen any sharp increases in their rates during renewals as well. We haven't had to make a claim with them, so I have no comment in that regard.

Just enough experience to pay my monthly premium, as long as I've been a customer, have never filed a claim with them. I have only interacted with Allstate to purchase my auto insurance with a local agent, I have not needed to contact them for anything else.

I do not get surprised with policy changes or price changes when it comes time to renew my policy. I am often being contacted by my local agent and being asked if there is anything I need assistance with. The website is very user friendly and each time I needed to contact customer service my issues were resolved appropriately and the representatives were nice and courteous.

Very friendly, helpful. Would tell family and friends about Allstate. Very flexible. Always able to contact agent 24/7, communication good, very knowledgeable employees. They know there are other insurance agencies out there and also know their competition which give them the edge for car/vehicle insurers. Great rates!!

My auto insurance is very reliable and easy to deal with. It's very affordable and helpful. It's so nice to have someone to have within good times and bad times. Good auto insurance will always be there whenever I need something.

I have been with this insurance company for 36 years. I have multiple policies with them. Whenever I had a claim, I was completely satisfied with speed of the settlement and the customer service.

They are great! They are always on top of things. Every time I need anything all I have to do is call. They always make sure my policies are up to date and if I have any questions all I have to is call and speak to my agent.

Incidents and file claims are always handled efficiently and with care. Agents provide status updates on a regular and frequent basis. I feel like they are genuinely hard working and care to make the experience as stress free as possible.

It's ok. Not the best and the rates are still high. Still have to supplement additional for AAA and be out of pocket more $$ to have a more solid coverage. From all other people reviews I hear the same thing. Not great CSR.

I have had no issues with Allstate. Their sign up process was easy and their prices were great. I had a cracked windshield and Allstate had it replaced within a week. Allstate has a great reputation and lowest prices I have found. Thanks.

Allstate is a very helpful when in need and will guide you to the right person when they are not able to help. They have a low price and good plan. People need to try this insurance. It's very good and positive.

Ran over a raccoon on a Friday night. Had it towed to the closest dealership from where it happened, about 2.5 hours away from where we live. We called Allstate to file the claim a few hours later. They said an adjuster would be out to inspect the car at the dealership the next week. Come Monday after they had the whole week to send an adjuster, no one ever showed. Said they will just get the estimate from the dealership. I thought all is good now. Boy was I wrong. Another week later they said they had approved the claim and cut a check to arrive 5-7 business days. Two days later I called the dealership to let them know the check is coming and to order the needed parts. Another two days later I called the dealership to see how the process is going, well Allstate contacted them and told them not to do anything yet as they were disputing labor charges on the estimate and wanted the estimate to be re done.

I am very happy with it but as I have yet to make any type of claim I can't have a 100 percent opinion anyway but it seems. Like a good company, the apps in the product info that they provide new clients do seem to be very effective

I have been very satisfied with the service I have received from my Allstate agent. His location is very convenient. His staff is very helpful and informative. They are polite and friendly. They are professional with respect to: they are not talking amongst themselves while conducting business with me, they are not taking personal calls while conducting business with me. They do not speak with profanity or slang. They are dressed in appropriate office attire. When I speak to them on the phone they are well mannered and well spoken. They are able to fax or email information that I need and have done so immediately upon request when needed. I appreciate all these things when conducting business. I have been fortunate and have not had any accidents so, I have not needed their services in that regard.

They made it easy to switch and it greatly reduced my premium. I had no paperwork to deal with. Allstate took care of everything and they were there every step of the way. I bundled car and home and saved even more. My agent even gave me her cell number, so if I had any questions on the weekend I could call her.

They're dependable and well known. Win-win. I would definitely recommend to someone. I sell car warranties for a living and know you get what you pay for. Every crash I been in they been nothing but professional and prompt.

We have had a wonderful experience with Allstate. We haven't had many claims, but the ones we have are paid promptly and our local agent is always available to us. He is happy to answer any questions we have and meet with us anytime we need it. We have a reasonable rate and we also get the safe driving bonus for not getting any tickets or accidents, which is a nice surprise. We usually get around $30-$35 per bonus, every few months or so. Not a huge amount, but enough to buy dinner! I would definitely recommend Allstate to others.

It just keeps getting more expensive and I just don't understand why. I tried to call about it but they keep giving me stupid answers. They are not as truthful as they pretend to be on their commercial. They don't give you a discount check.

Good. Like me so much. It's safe. All good with this insurance. It's awesome.

They offer me the best protection at the lowest possible price and gave me free roadside assistance. I also get a greater discount because I also have my Home Owners Insurance, Renters Insurance, Life Insurance policy along with my auto insurance with Allstate.

I just had basic coverage with a high deductible so my car insurance was reasonably priced and helped me offset my homeowners insurance with AllState with a 20% discount.

I think that Allstate is a great Insurance Company. They are there when you need them and you get the results you need fast. They are a little higher than others, however with the service you get it's so worth it.

Insurance is good, don't really use much because haven't been in a accident. They have roadside assistance which I had to use because I had a flat tire. Took them an hour to come which they said to expect. The guy was nice. Person on the phone was also nice.

They are the cheaper ones but still too expensive. There's no reason that insurance should be that expensive. People can't afford to live let alone to have insurance for every little thing.

The company keeps me updated on any changes that I need to make. The company handles any requested changes quickly. When I have filed a claim it was taken care quickly. My billings are always accurate. As my children aged the insurance rates were changed appropriately. Even when my insurance agent changed my needs were taken care of, without missing a beat. I don't think about my insurance company, I just know they will be there when needed. I have reviewed other companies and I am satisfied with my current company.

I been with Allstate for 30 years never had any problems. I recommend this insurance company. It is a great insurance to have for vehicles and home. Again I been very satisfied. Never had to file a claim or had any accidents.

Allstate auto insurance has been good about fixing the car after an auto accident but it is pricey compared to other insurances. Even before the accident, we were never able to get the no accident rewards that they advertise. The excuse was that we were already getting a lower price. After the accident, the cost went up about 50% but when my husband bought a Prius C, it went up $200 more with the excuse that it was very expensive to fix if it was in an accident.

Very happy with this company and policy. The people that work there are very knowledgeable and courteous. We receive our bill statement by email so we know how much the payment is going to be each month.

I don't really have much experience with this insurance agency - just don't like the rates. It was convenient to sign up with them but my rates are too high.

After calling many different insurance companies, I found that Allstate has the lowest rates for the same amount of coverage. They also have the program that allows you to plug a device into your car that lowers your rates even more. Because I do not do a lot of driving this is very beneficial to me in keeping my rates low.

This company is easy to deal with and has fair prices. I have been using them for about 40 years for my house and cars and have no complaints. If you have a claim they deal with it quickly and I have a local agent who knows me personally and is a pleasure to do business with.

Our rates keep going up due to the claims made in our area, which doesn't make me happy. Our coverage is good otherwise, but we are considering exploring other options. Although I don't want to waste time researching, I will if our rates continue to go up.

We had Allstate as our auto insurance company and had a very good relationship with them. I would recommend them highly. However, since my husband passed away and I don't drive, we no longer have auto insurance.

Only have had them for a month, they so far have met all of our home and auto needs. One of the lowest rates around! We also enrolled in Drivewise which will help with bigger discounts. They always put their customers first. Our agent is very tentative to our needs and make sure we understood all the fine print in the policy. Would definitely recommend!

It's been good, always willing to help, never had issues, good customer services. Able to answer any questions that I call and ask about. No question that I ask does it seem stupid to them, they are willing to answer.

It's great, I love love it so much. I have had such a great experience with this company. They are always there for me. It is so great. I have never gotten into an accident, but it doesn't matter because I just know they are wonderful and many of my family members can attest to that as well.

Well we got home owners insurance. They asked a our car insurance and discount we could get. We very satisfied with who we chose. Very friendly and helpful. We would recommend them to anyone.

My auto insurance provides full coverage at a decent rate. Also Allstate has accident forgiveness in case of an accident. Most of all I really enjoy that the company gives you money back every 6 months just for safe driving. We get back around 70 dollars every 6 months. That's like 11 dollars a month just for safe driving.

They are kind and courteous and very understanding with my insurance needs. They understand all my insurance needs along with autopay out of my checking account. The price was fair and reasonable for my needs.

I don't have problems with Allstate. Everything works and is should and is what was promised before I signed up. New services are added often to keep coverage up to date. Customer service is always available. I don't get harassing phone calls asking me to upgrade my services.

Have had no problems with this insurance and have had them for a very long time. They are about the same as the other average insurance companies. They have been around such a long time and have a good reputation. They have ads all over the place and you see their ads on TV "every five Minutes".

The insurance is good. Have good pricing for my two cars and my under 27-year-old under the policy. What I hate the most is having to call a customer service rep. for my calls are always forwarded to voice mail because the agent is always away from their desk.

When I began auto insurance coverage with Allstate, my monthly premium for my Michigan P.L.P.D. was $90.00 per month. Over the next few months however my monthly premium began to increase although I had no accidents, no tickets, no claims were ever filed with Allstate and my premium was always paid ahead of schedule. Finally when I was notified that my next monthly premium for my minimum coverage auto insurance would be over $260 per month I dropped Allstate and signed up with The Hartford where my premium for full auto insurance coverage is $90.00 per month.

Allstate is working with us to make our experience with them as good as it can be. Their rates are competitive. When we had a minor accident, they were quick and very helpful in taking care of our car. We have an attachment to our car that records our speed and braking to help to be more aware of our driving habits. As an added incentive, we get points and can use to them to try our luck at sweepstakes. The deductibles are reduced if you don't have accidents. I don't know of any other auto insurance company that offers all that and more.

It is just an insurance company, something that I have to have in case of an emergency. All insurance companies are pretty much the same - they just have different names. I have had the same insurance company for a while because it is too difficult to change even if you can save a little money. Insurance companies, like banks are profit driven not customer driven and only care about the bottom line.

I have used them for many years (about 15) and never had any issues or problems with them. Thankfully I have had only one claim with them and it was processed and paid very quickly.

It's an excellent company. Currently I have not had problems with this. It is accessible, accountable, it meets all standards. Has a network of clinics and hospitals, a large network of affiliates, available in almost all the country, and know how to meet the customer needs. It is a very large network available in almost the entire country. It is excellent. So far I have no reason to have or be with other Seguradora.

It's always been great. They're very reliable and trustworthy and always really friendly when I need help. Every time I have some kind of an issue with anything the agents are always really quick to help me fix it.

We have always had good services from Allstate. We have never had a claim, but I hear they are easy to deal with when you have a claim. We like staying with a well known or brand name company and we do not shop around from other insurance. Having a local agent in our hometown is a must.

Prior to making the best switch of my entire driving life, I was insured or should I say "taken" by a company who in the 4 yrs of insuring me, changed their company title name a total of 5 times. Oh the frustration when $589 was the down payment they charged me that first day I signed with them. Nowadays, I'm proud to say & to be insured by the all around greatest insurance company, "ALLSTATE". My policy covers multiple cars all at a truly unbeatable price. I never would've thought I could afford Allstate as my company, but boy was I proven otherwise. The day my dad asked/invited me to visit an Allstate office to see what they could do for me, I'm happy to say it's been almost 3 years that I've been with Allstate. They are helpful, attentive, warm, smart, effective, ruthless and on fire when searching for ways to help you save the absolute most on your policy. Allstate is the place to get intelligently insured.

I am currently insured with Allstate and another Allstate person ran into my car while it was parked. The claims processor was really easy to work with, got me in right away and I had a check in my hand that same day. It was a great experience and super easy.

Allstate has been a fine company for our renters insurance. They seem to have gone up in premium even though we haven't filed any claims; so we are searching for a lower rate. I have had great rates with Allstate for at least 5 years, but in the last year, the rates have started going up little by little each month. I think it's time to shop around.

I switched to Allstate to get a better rate than what I had. The agents are great and really concerned about us. My husband had a minor accident just a few months after the switch and I called the 800 #. The person was very caring and helped me to set up an appointment for the insurance company to check out the car and give me a quote. I chose to have it fixed at the place they recommended and it was done promptly. Allstate paid the bill and it was hassle free. I am glad we had switched to a great company.

I like what Allstate offers, but I wish that they were more loyal to their good customers with good driving habits. They have good customer service and a good representation in the area that I live. They work pretty fast. They should, however, give me more of a heads up when my insurance increases and let me know why. I think they should offer better discounts to those drivers that are really safe drivers.

I really like Allstate's policy and prices but just not a fan of their customer service. I was assigned to a local agent and he is not very responsive. I have contacted him directly and emailed, I never get a response. The only time I get a hold of him if I call the office and miraculously he picks up. I wish he was more involved and attentive with my account.

My insurance company is always there when I need them. Someone answers the phone, they help me when I have a question. I always know that my call is important, they know who I am. They even know my voice when I call. I have been with this company for 25 years and they have not let me down, not even once.

I had to file a claim as someone hit me from behind. Allstate approved the claim and sent me to their preferred shop. The repairs were speedy and the shop was great. However, I cannot say the same for Allstate. They told me they issued an electronic payment for the repairs though the repair shop had no record of receipt. I was told if I wanted possession of my vehicle I would need to pay out of pocket and Allstate would reimburse me after they confirmed where the electronic payment had gone. Needless to say, I was livid. I have had Allstate for years, but after this fiasco I'm in the market for a new insurance carrier.

Switched to Allstate after comparing rates with my then current company. Allstate was about $400 less per year, so we switched about 3 years ago. I have Allstate take my premium directly out of my checking account. They are very good about notifying you the date and amount which will be deducted and they remind you more than one time. To date I have never had a problem with paying my premium this way. Recently, I updated our auto policy upping my limits and the price increase was minimal. Am very happy with Allstate and every employee I have spoke to have been extremely nice and helpful. Thankfully, I have never had to file a claim so I cannot comment on that aspect.

Good insurance as far as I never had to use, and paid me nothing with car was totaled, because of age of car. This was in 1982. Bought new car and again never used the insurance. No longer had a car or car insurance.

I have used Allstate for a couple of years and have not had rate increases. I get credit for early payment in full and good driving. Good service from my local agent and national office.

Allstate charges way too much, and when my payment check was delayed in the mail, they cancelled my policy the very day the payment was due. And they got the check the next day, and I had to go reinstate my policy. They didn't even give me a grace period. And I had never been late on a payment for three years, but I thought they were a good company so I stayed with them. One day a lady came from out of nowhere from my left at a corner with no stop signs and she broadsided me like a tank. Allstate didn't want to pay me and gave me all kinds of crap before they did. That is when I stopped buying insurance and stopped driving.

Had one accident in 8 years. Allstate did not raise my rate. They fixed my car and I love those safe driving checks I get twice a year. Allstate's rates are competitive and I love Dennis H. in the commercials.

I am in the process of shopping around. I believe they are very highly priced. The customer service is very good, hence the reason I have kind of drag my feet on changing. We were with AAA, and their pricing is very high and the costumer service was not as good.

It's okay, it lives up to most of its promises, the rates are acceptable. My agent is excellent. Claim's service is about average, all in all, it's a pretty good company. I would recommend to my friends and family.

High rates but good discounts for good driver, good student. We get a corporate discount so our rates are fair but insurance in general have high rates because of lawyers. Also in my area people abuse the system and make false claims. I do like that they give us better rates for having a good driving record you should be rewarded for having no accidents.

They are great at being able to handle claims quickly and efficiently. They also let me know of any rebates and discounts promptly. The staff is very friendly and always willing to answer any questions I or my family have.

I haven't really had much to do with them in the past few years. Last time I submitted a claim was over 5 years ago. They did handle that well. Payment was quick and I was able to get the car repaired easily. My local agent has changed during the time I originally purchased the plan. I'm not really excited about it, but it's not a big deal.

I have been a customer of Allstate for over fifty years and they have always treated me fairly and with respect throughout. Claims are handled quickly and efficiently and questions answered promptly. My semi-annual premium may be somewhat higher than I could receive from a "low cost/minimum insurer", but I firmly believe that you get what you pay for, and Allstate has provided me with that confidence and satisfaction I receive over the years. I highly recommend Allstate.

Awesome insurance company. Never had any issues with them. Great prices, great services, friendly, timely responses. It's recommend them to every one I meet. Mmmm.

Auto Insurance is very excellent one and also customer related issue are quickly responded. This is also excellent service for all time. Service is also good. At any time they solve the problems.

State Farm is fine... I thought of changing, but have not made a decision as of yet. My ex-husband is looking into it for me. I have to make a decision by October 9, 2015. So it is coming up... And I will then decide if I should stay or change.

It's a cheaper one and the people are nice. They treat me like a true person. I actually left State Farm for them and am happy being where I am a person and not a number. I am not sure what else to say. My liability insurance went from $53 to $48. So a little bit of saving is good.

I really love this company. I had no idea what kind of policy to choose. But was on a very strict budget. They took the time to explain everything in detail to me of what was necessary and what wasn't. I ended up getting full coverage on my truck and at such a good rate I was able to add renters insurance too. I would definitely recommend Allstate to anyone!

They offer really good rates. They have great website which is very easy to use and very easy to understand. They have a rewards program which is also very easy to use. Their customer service is top notch and they are very helpful and explain clearly whenever I have a question. When I filed a claim last year after hitting a deer, I was quite shaken, but they set my mind at ease and made it very easy for me to get my car fixed and looking like new.

I have had this for about five years, never had a problem with them. The car and all of the house and everything in it is also in through them. We have had a couple of claims filed with them. They got back to us within a day or so. They were always pleasant and friendly. The claim were processed in a very short time and we got the check. Everything was done in about 8 months or so. I would tell anybody about Allstate. And it would be all good. Thanks.

This insurance company has always been attentive and trustworthy. Never had a problem with a bill, claim, or question. Staff are cheerful and pleasant every visit. If the person I asked a question didn't know or wasn't completely sure of an answer, they made sure it was right before answering. I'd much rather wait for a sure answer than bet on a guess. Love Allstate.

I am 58 years old and recently was hit and run by a box truck 02/13/2015, my first accident in all my years of driving. I now know why so many people have complaints against them, they are the worst insurance company from the CEO all the way down to the crooked adjusters. I also have and intend to change my homeowners insurance with them. They are in league with the forensic company called lsh Brooklyn NY Metro Park.

I have had no claims experience. Only bought my policy when I get new cars. Get fast service and response when calling or using website. Website is easy to use and prices are competitive.

You're in good hands, with Allstate. I have Allstate for over fifty years. They were always there when I needed them. I have never had a problem... I would recommend my friends, and family to Allstate.

Allstate is a good insurance company because if you go without having an accident you will receive an accident forgiveness check in the mail. You can also get Allstate life and renters insurance which are also good to have in case of something happens. Progressive is also a pretty good insurance company to go for if you don't want Allstate.

They are great and the best ever. Recommended and will let anyone take my word.

They refused to pay my wife's medical bills after an accident that wasn't her fault. They keep raising my rates. They never how to save money through discounts without asking them.

Every time I call I talk to a real person. Whenever I made a claim they settled promptly. My rates are low for the coverage I have. I've been told that by other companies. I have no complaints.

I've been with Allstate for over 7 years and am very satisfied with them. I've never had a problem with them. They are very professional and treat us like people and not just a number. I've never had to file a claim, but would expect them to be fair if I did have to file one. I would recommend Allstate to my family and friends. Their prices aren't really high. They don't try to cheat you with their prices.

I thought that Allstate was a decent company to work with. They also offered a check for not getting into an accident. I did recently switch to GEICO though, being that it was way cheaper than Allstate. Either way it's pretty good.

I was able to get a quote and begin coverage with ease on the website. All of my policy paperwork was email and mailed to me. Customer service was also easy, they were there to help with any questions that I may have about my current policy or with adding an additional policy.

I like how this company has worked with me to help me with my auto insurance, but they did not notify me of changes that were coming and that I would be paying more until it was procreated in the agreement but other than that they been a good service. Would recommend to other people.

My auto insurance company periodically (annually, it seems) initiates a complete review of my policy with an eye to qualifying me for any available discounts. I've been insured by them for over a decade and have always had friendly courteous service. The one claim I've had in that time was investigated promptly and efficiently. My only quibble with the process was the approximately three weeks it took to receive my settlement after it was determined that my car was a total loss.

In most cases I am completely satisfied - if I know the ground rules. I know now what I have to do. I have to ride herd on my policies and work with my agent. He has been helpful and I trust him more than the company.

I've had Allstate Insurance for 20 years and have always been satisfied until the last 5 years. I keep saying I will switch insurance companies but for one reason or another I stay thinking it might be a hassle to switch. Although the customer service reps seem like they are listening and will help you, I find they never follow through on what they say. My bill is always changing and they have made numerous payment errors both for my account as well as my parent's account. We fight to be reimbursed and each incident requires multiple visits to their office to clear things up.

It's very good customer service insurance providers. I am and my family very much satisfied with this insurance providers. I am also happy to recommend this to my friends and relatives. I have no any problem with this insurance providers.

I do not like this company. They are sneaky and raise rates without warning. The insurance agent was not very helpful either, never tried to get better rates and very difficult to get in touch with.

They have the best rates. They are my insurance company for 5 years. I have an insurance agency that helps me out. I was on a married policy and now on a policy of my own. I am happy with my coverage. Allstate has been good for me.

It costs too much for the coverage you get. I filed a claim and of course most of it was not covered after deductible and their limits on what they will pay. My home was robbed and they have all sorts of limits on how much they will pay for what...like I would know what would be stolen in advance. How would I know there was a $1,000 limit to cash meaning all cash including gold silver coins, paper money, collectable money. They lump it all into "cash" so they don't have to pay out.

Arranged with agent to increase coverage to a premium plan which was to issue a check every six months for safe driving record. Six months passed with no check. Called agent and was told there was no record on file of my policy upgrade. No explanation. No apology. I have three vehicles, a boat and trailer insured with this company. Never had a claim, yet my premiums continue to increase every year.

Great customer service. They really help you throughout the process. Whenever I needed them they were always available and that's what I needed. Used to have State Farm and changed but Allstate was so much better.

Do I receive a discount for bundling my auto insurance? These situations are covered by comprehensive (other than collision) coverage. Low minimum coverage requirements that may not be enough to cover all.

Our local agent was wonderful! We never needed to make a claim, but I know she would have been there for us if we ever had a problem. We experienced great customer service and affordable rates.

Trusted brand and ahead of the times, low price for services, sporty, have great performance. A brand you can trust. Good customer service, promotional incentives, customer loyalty/rewards program, offered good service plan options.

I got my insurance policy by phone with Allstate in 2012. I pay every month with no trouble until I open another policy with and teen son. The office wanted them to come and sign the paperwork but my had an accident in Feb 5, 2015 before he was able to sign the paperwork. This policy was cancelled by April 2015. I called my agent and asked my agency to transfer my car and my husband's car to my other that I have had since 2012. They did transfer the cars to my other policy but add my husband as the driver, but never added my to my policy.

I am 100% happy with Allstate! I was recently in a wreck and they made everything hassle free for me. The lowest deductible that I have encountered and they did not raise my rate because of it!

When our new policy is renewed they call and ask if everything on our policy is okay. They are always there when we need them. We would recommend Allstate to our family and friends.