Kirby Vacuum Cleaners Reviews

The salesman came to the door. Told me they would do a full cleaning on my carpets. They only did the center of 2 stairs and made me vacuum a room to test it out. I said I wanted to think about buying it. The dude told me he hated when people said that and pressured me to buy it right now. There was two of them and I was the only one home. Stupidly I agreed. When they left I had to clean up all those test pads because they left them all over my house. I also noticed the day after they messed with the level on my vacuum so when they were comparing the vacuums my vacuum was obviously not working as well due to the level being way too high.

I have the G4, yes over 35 years old, and is my go to for getting things clean! Yes it is heavy, I want to hate it but it cleans better than any other vacuum out there. I love the bag system! It’s super easy to maintain and the darn thing just keeps impressing me! Want your house to smell like new? Bring out the Kirby! Have window blinds, Kirby can handle it! I really want to buy my daughter one. She has allergies and this whole bagless trend is not for anyone with allergies or anyone who doesn’t want to clean everything after emptying the canister that stops sucking after one room. Good old Kirby can vacuum for days and never lose power! They need to bring back the turbo spin, I love mine for the golden glitter our golden retriever leaves behind.

Kirby salesmen came to my apartment even though there were "no soliciting" signs posted throughout the complex. I didn't want to sign for the vacuum, but I wanted them to leave. My friend let them in and they were there when I got home from work. My friend was making payments, but died shortly after the stupid purchase. I would have never signed had they followed the rules of no soliciting. I also felt uncomfortable with two strangers being at my home; I did what I needed to do in order for them to get out of my place. I never have used the vacuum and I have no idea where it is today. I am now being sued by their company to pay over 2,000 dollars for a vacuum I have never used. Kirby disgusts me. Don't buy.

Kirby salesman use high pressure sales tactics. They are scamming you. Never let them in your house. I hope they go bankrupt. The better business bureau should get involved. I can't believe what crooks they are.

Avoid Kirby! I bought a Kirby vacuum from a salesman who lied about the product being new—it turned out to be used. Within one month, the belt broke, the machine started giving off a weird smell, and it stopped working altogether. I tried contacting Kirby customer service multiple times by phone and email, but never received a response. No calls. No emails. Nothing. This company is a scam-the salesman misrepresented the product and Kirby support is nonexistent. If there's ever a class-action lawsuit, I want to be included. Kirby is overpriced trash and their business practices are shady at best.

Nathan really showcased the Kirby brand so well! Thank you so much to take the time to show me how well this brand is! I look forward to buying this product next week!! Please Keep Nathan. He is such a great representative!

Everything that is in these 1 star reviews happened to me in the exact same way. Avoid Kirby at all costs, especially the salesmen. Look at how many bad reviews they have throughout the internet. My $80 vacuum does better. I was told I have to “break in the home cleaning system” for it to reach optimal results.

I was really impressed with the demonstration so much so that I unfortunately purchased this Kirby vacuum. I also purchased the shampoo attachment kit as well. I thought great. I only need one item for all my flooring needs. It is not simple to use. You have to school yourself to use it properly. After using shampoo kit a couple times it chewed up the roller and melted the thing the roller sat in. Called about warranty and was told they wouldn't cover it because I used it incorrectly because I did not remove roller (which was already attached the first time I used it) and clean it and make sure it was in place each time. So at a discounted price of forty some odd dollars they sent me some replacement parts. I thought ok maybe I did something incorrectly. So now I have been removing roller and cleaning it every time. I have used I maybe 4 more times since replacing parts.

Garbage. Didn't even make it to beyond the warranty which they refused to honor, insisting that any damages must have been from abuse because they're vacuums are so great it just couldn't possibly be shoddy workmanship. No wonder they're able to offer such a long warranty. They simply refuse to honor it and blame you for anything that goes wrong. Vacuum bag housing seams come loose and fall apart? Must have been too rough and abusive with it. Bag housing comes loose from the plastic top where it hangs from the vacuum? Same excuse. Shampooer seals fail and leak? Improperly care/negligence/abuse. An excuse for everything. Makes me wonder what they do accept accountability for. I stopped paying when they wouldn't replace/repair and they had the nerve to literally photo copy my contract, cut my signature out, tape it onto the signature line of a wage garnishment document, photo copy that, and send it to my employer!!

I had a dealer come to my house 3 months ago with their "free" bottle of Dawn and showed me the vac. Yes it picked up dirt, but $3000.00 for a vacuum??? Well, I just had another salesman show up with that bottle of Dawn. I told him point blank..."you guys were here 3 months ago...etc." but fine waste your time and mine. I kept telling him..THIS IS A RENTAL. I AM NOT BUYING, but he continued through the speech. Again, I said no. He said fine picked up his stuff, and on the way out....took my free Dawn! And he had all the filters of stuff vacuumed up, and then kept stepping on them, so it just went back into my carpet! NEVER again will I open my door to Kirby!