Clayton Homes Reviews

Easy enough to make the purchase, the "warranty" is a joke. The factory left all the appliances connected to the water system loose. Not covered under warranty.... Nothing like have to pay for repairs on a new house. The walls are so crooked the doors on one half stick out on the bottom when closed. The siding has warped off the house over the summer. All the external trim is installed poorly once you get above eye level. Noticed today that the steel framing members are bent. That seems to explain the squeaking floors above that area. And let's not forget the attempt to use PEX pipe as a bushing on the NM cable. Holy fire hazard batman! Somehow I'm supposed to file that on my homeowners policy per the customer advocacy time. They actually refused to honor the warranty on the entire house over a shut off valve being installed on the hot water heater. I would not recommend this disaster to anyone.

STAY AWAY! My foundation has been laying here uncovered since October 2020, septic guys (Klein/Honaker,) left large mounds of dirt in my front yard, and didn't even completely cover the tank, Clayton's response....that wasn't negotiated in the contract.... Well how was I supposed to know that was something that needed negotiated?? I paid over $7,000 for set up.. That's not included?? I invited the new manager to come and look at how my place was left, he cancelled, and hasn't called me back (2 weeks ago).

We have been waiting 3 months for our referral to be processed. Why give a recommendation to the company and actually landed the salesman the sale? Why so long? You made money off me and my niece. So why not pay what is owed!

It's a good house. I didn't like the type of sheetrock that was in it, but I can live with that. They've done a good job of setting it up. They were very professional.

We got a little upset that it took a little longer than we were promised and had hoped for. We should have been kept in better contact than we were, but most of that was because our salesman quit the company and retired before everything was finalized. That put a screeching halt on some things happening, because somebody else had to take over. Clayton Homes had to get whoever they could to help us out and they were scrambling, “Okay, who's going to take over this house now?”

The gal we worked with, Gloria, was fantastic. She explained everything thoroughly, clearly and was easy to work with. Followed up quickly on things, too. She appeared to be very honest, upfront and not trying to pressure anything. Just laying in everything thoroughly.

The reps were very friendly, courteous, and showed us all we needed to see. From application to closing, everything went good. We had to wait three months on the home to be built then we just paid for it. We like the quality of it, and we really like our home.

The purchase process at Clayton worked fine. David was great. He helped us immensely. We bought it in October. We had a little problem with the loan. But we were in by December. We really like the home. There are some features we were having a problem with. But the factory is taking care of that. We're waiting for a representative to come and check out our shower floor because it seems to be deteriorating. But Clayton builds a nice home.

We like the home a lot. We purchased it in the Phoenix area, but our house was two hours north of Phoenix. We loved the salespeople at Clayton Homes, the project managers and the people who helped out with the warranty issues. We know all of them very well because we had another Clayton home here in the Valley that we sold recently. We've had two Clayton homes at the same time, and there seems to be some kind of rivalry between the Chino Valley Clayton Homes office and the Mesa Clayton Homes office.

David was our main contact. He pulled strings. He made things happen that we didn't think could get done so fast and efficiently. The only problem I'm having with the decking is just between the county and the carpenter. Because, one county south of me, called Cohutta County, the deck was built and it would pass in Cohutta a few miles away but not in Carrollton.

The Clayton Homes reps were all professional and very nice. I went to another place, Atchafalaya Homes, before I went there and that place acted like we couldn't afford their homes. It pissed me off, so I left, went to Clayton, and they weren't like that. They tried to be accommodating to whatever we wanted. Everything was perfect, and the house is nice.

We purchased a lot model. The guys at Clayton were friendly and helpful. It was a four-bedroom, a good price, and they helped us with whatever we needed. We picked that one right away, and we were excited when it showed up. We have our own land and we cleared out where we wanted to put it at and had to move stuff around. My wife and I love everything. The rooms are great, and my kids love it. It’s better than what we had.

The home buying process with Clayton was easy enough. The rep was knowledgeable, helpful and very professional. I felt very comfortable working with them. I'm also satisfied with the product. It's a farmhouse. It matches our lifestyle and our location very well. It's got an open concept in the front end. We like that a lot. It had just about everything we needed.

The process at Clayton was decent. The only thing that was stressful was when they switched agents on me, 'cause one of the agents who started the process with us quit in the middle of the process. He left Clayton Homes and got another job. So, it was hectic. We started in July and finally got to a close in September. It took a while for them to get the house on the lot. But I like the house and the spaces. It’s just the little things in the new home, like the AC might cut off or the wires. It's the mobile home lot, wires went bad and the power goes off like a day or two. But other than that, it's decent. There were also some plumbing leaks in the kitchen. But they came out and checked under the toilets to see if any pipes are bust. Everything’s been fine.

Everything was a good experience. They were professional and did a good job, and the house is exactly what we were looking for.

The rep I worked with, Matt, was really great. Went out of his way for us. We love the home. It's got quite a bit more room than the previous home we were in. And having the extra bathroom is a bonus.

The rep was was okay, and the process didn't take long. I would have liked to have been able to have the opportunity to have my house custom-built the way I wanted instead of just having one already put together, but because of the timing, issues, lumber shortages and the pandemic, I got what I could and made it work.

The sales rep was great. From the moment we walked in, he had a smile on his face. He was ready to show us some places. He was there for it all and was very helpful. We were in a rush to get a home, so we just shopped on the lot. Our home is great. However, from the trailer being moved, there were a few nails that were poking up in the ground, and they came and hammered those in. The light switches were horrible too. They kept falling off in each room. There were a few dents in the sheetrock that had to get replaced as well. One of them is busted where the people put the plug, and they're supposed to come out and fix that soon. Because of the weather today, they rescheduled for Friday. Except for the busted sheetrock, the issues have been resolved.

The whole Clayton Homes staff is very nice, and the manager, Andrea, was very sweet. She answered any questions we had and was there to the very end. We paid cash, the process didn't take long, and I love my modular home. Everything’s great.

Everything was good. Finishing everything, it took me four months, but I was working on it after I was off work. Also, there are some things that were done cheaply with the house, but for the most part, it's good. I've done the electric and plumbing myself.

We paid for the home on December the 7th and it wasn't delivered until the second week of January. My husband and I both had COVID about that time and we weren't in the home until the 27th of March. We have several problems with the home. There were some small factory issues and the fact that the house sat on the lot for a year and a half didn't help. But the techs are supposed to be working out of Addison Alabama, which is not their territory. We don't get good help out of Bowling Green and Clayton can't keep a service person there. Also, they don't have parts on their truck. All they have are ladders and a few tools. So, the people who come here say “Oh, yeah. That needs so and so. Let me run to Lowe’s and I’ll get it”. Those are things that they should have had on the service truck. One was a clamp on the handheld showerhead. I'm 79 and I have two knee replacements, and my balance is not good. I need my handheld shower.

The customer service at Clayton Homes was excellent. Anytime I had a question, the rep was right there. I was never real thrilled with the quality of the home because I like marble countertops. But as far as what I paid for, it's probably right there on par.

I couldn't ask my experience with the rep to be better and the process has been very good. Clayton Homes was easy to work with and accommodating. We had some little problems but we've got them all worked out so everything's fine.

The floor plan is the biggest reason we got the model I chose. The square footage and available space for the value are other reasons. It's also fully sheetrocked and it didn't have the cheap paneling like you normally see in a mobile home. That made it feel more like a house. It looks more sturdy and more up to date than the typical mobile homes I saw growing up.

The sales rep was spot on. As a matter of fact, we sat down with a bunch of different plans and told her what we liked about things and what we wanted. She said, “I got just the thing for you,” and brought us over to a custom unit that they put on their lot, which the only thing we changed was the refrigerator. Otherwise, it was spot on with everything we were looking for. Everything went well, especially since it’s the middle of COVID when this whole thing happened. A lot of things took on its own life as far as challenges.

Everything went fine and everything was followed up on. Weather hindered us a little bit and in the middle of corona, they were shorthanded, which hindered a little bit of timeframe stuff but it went as smooth as it could have. I wouldn't have a problem buying another one with Clayton.

I was talking to a Clayton Homes representative by the name of John. He took the time to show me things, answered my questions and it was no pressure. Also, the man that comes out and does the maintenance gets a 5. If there are any questions, we can call him while we're still under the general purchase warranty. Overall, the quality of the home build is good.

Clayton Homes helped me with the paperwork, but it was a long, drawn out process. I had to demolish another doublewide trailer I had sitting here and it was a lot of demo work. Mike was the guy that was over, delivering the home and setting it up, and I worked with him good, but from start to finish, it took a year. He would come and work two days then skip a week, but what he was doing was lined up, doing different times and weather. I wasn’t pleased at all with the plumbers though. They just got my well pump back up. The salesman was all right, but he promised me things that weren't in there. I thought I was gonna get downspouts and gutters as well as a bigger porch on the front, and I didn’t. Other than that, Clayton did their part.

I like the space and the bedrooms and the flooring of the house. But the one thing I wanted to change was the bathroom. But Clayton said that the bathtub in our master bedroom wasn't changeable. It was real warm under a part of the house and I kept telling them there was something wrong. They said they would get somebody out here to look at it. But when they came out here, they said, “Oh, I don’t know what that is. I’ll get somebody.” It had been ongoing for seven months.

Justin was my home consultant, and I want to give him 10 stars. I want to thank him for his time and his effort getting me into my home. I bought the house as is, and the process was good. Clayton Homes also does follow up, making sure that after the house settles, they come back out and fix the stuff when something goes wrong. I’m satisfied with it.

The home buying process at Clayton was easy-breezy. It was a pleasant experience. Everything was so personal with them. They were friendly and compassionate. I feel like they cared about me as a person and that goes a long way with me. They were very polite and respectful and wanted me to have what I wanted. So, we got along fine. I enjoyed every minute of it. They're a good company.

My sales rep was really helpful and was always answering calls and text messages. I like the convenience of getting things all set up. There are some little things that need to be worked out on but that's just homes in general. They all have their little kinks here and there that need to be ironed out. Overall, it was a good and easy experience with Clayton.

I liked their quality material. They did quality work. I had no trouble with Clayton. There are a few issues though. They're supposed to come and correct it. But they haven't done it yet.

It took Clayton a while to get us our house. We were supposed to have it before November but we got it in December during Christmas. Everything went crazy over here because of the wind, ice, and snow. We had to cover everything up underneath so that none of the pipes would leak. That aside, everything is intact so far. We had some little issues where one of the cabinets fell down. It was over there by the washer. Also, one of the trims was coming apart and one of the doors wasn't opening and closing right. Clayton got those fixed. I also told Clayton about the on and off for the lights. I really didn't like them. I told Clayton to switch the one in the restroom to a regular on and off switch because it kept on not letting the fan come on. They did that.

The home buying process at Clayton was good at first, but then it started getting a little out of whack for me. They started changing stipulations. Everything just immediately started to change to where instead of saving me money, they cost me more money. Everything that they could not get through the financing, I had to do. When I’d done that and finally got it done, it took the people almost a year to dig my wells. So, that was a holdup.

The purchasing process took a couple of months and it was excellent. I used my own bank. The quality of the house is pretty good and I’m happy with it. There's definitely a lot more house than we had before. We didn't put carpet in any of the rooms that were supposed to have carpet and did linoleum throughout the whole house instead. If you're were looking for a house, Clayton is the place to go.

Clayton Homes moves a little faster compared to others. They tore the old one down in November, and they were through by January 27th. I got a four-bedroom, two-bath unit, and I love the floor plan. I had to have someone come out and do something to the sliding glass doors because it was too tight, but other than that, it’s been good. The rep I worked with, Wayne, was good as well. He stayed in communication.

Clayton Homes has some nice units, but it took a year to get the dang thing here. No one ever said anything about why it took so long. They just said, “It'll be next week. It'll be next week,” and on and on. The old manager didn't get anything done and he's been replaced. The salesman, Louie, was a nice guy, but he wasn’t getting anything done either. It was terrible, but if you ever get the dang mobile and get it put in, it’s a good setup. I like the home. It's solid and everything seems to work well. I ordered different things. I wanted a microwave, but I didn't want a dishwasher. I also wanted what they call handicap toilets because they're taller. That was all good.

I liked the Clayton Homes office we went to. They were who my father-in-law and mother-in-law used, so we went with them. They're not local to me though. I drove an hour to get there. Apart from that, I liked the sales rep. He was very personable and communicable. We bought the lot model, and we love the floor plan and the open spacing of it. From what we were told, they only made four of the one that we bought. We love the double living room set up and the fireplace in it. We've had a couple issues with the front and rear doors, and we had to have the roof fixed. The workers were all awesome guys. We also had to have the fridge warrantied out, but that's Frigidaire's problem.

I liked that Clayton Homes could do the land home package. The rep was great. However, we're having some issues with the home. I'm going to have them come back out here for the eighth or ninth time to fix stuff because trim keeps falling down that they keep putting back up. You can barely bump it, and it falls off the wall.

We looked at some other places, but we liked the style of Clayton Homes' homes better than the other places, and the people we worked with were very friendly, helpful, and answered all our questions. We visited with them multiple times to look at the homes before we purchased, and they were very accommodating. We were able to customize, but they had what we already wanted in stock, so we just took that.

The process with Clayton Homes went very smooth and I was impressed. They were pretty pumped taking care of things. If I had a question, they always answered it. I would like to give a salute to Kevin, their maintenance man at Jackson. He's a good guy and takes care of things real promptly.

The guy that we dealt with broke his leg and went out medically. We had to go through other people, and their scheduling has a little bit to be desired on something. Clayton Homes should make sure that they don't overbook people on doing jobs. They were super busy, but they shouldn't say you're gonna have something there and it's not. A week later, it finally shows up. We looked at some double-wides, but it didn't have the counter space in there, so we went with the single wide. I like everything, and that's the reason why we got it. My wife doesn't like her closet in her bathroom, but that's the only thing she hates about that trailer.

We like our Clayton home. For what we wanted, it’s perfect. It’s built really good. They've been very nice and treated us very good. They’ve gone out of their way to help us out. However, we got a few more issues that we're still waiting to get fixed and it seemed to be turning into a problem. The fireplace still hasn't been fixed. I know that they're busy but to me, it could be very easily handled and solved and should have been done a long time ago. It’s been 10 or 11 months now.

Clayton had the home that I liked but it took a long time to get it because of Covid. So, they couldn’t help that. They told me they'd have it ready in September and I came up here but I didn't get it till January. It was terrible. But I had a favorable experience with Brandon, the rep. He was kind and considerate. I fussed him and he did a good job for putting up with an old grouchy woman without a home. We had a fan installed in the back bedroom and I had a tub and a shower when we first went in there. I wanted to change it to a shower with seats in it because of our age and Clayton did that. They upgraded the living room because when we saw the house on the lot, it had a porch at the end of it. They enclosed that in for me and made my living room bigger. Brandon said that we also had 2 by 6's put in the walls instead of 2 by 4's so we can have extra installation and make it more stable for tornadoes.

I'm loving my Clayton home. I got everything that I wanted out of it. It's very spacious and enough for me and my family. The rep, Justin, did very well. I love the way he handled his business.

Clayton's homes were pretty and the reps were professional when I got the home and I liked it. But as soon as I moved in, there was a lot of stuff that was wrong with it. My stove doesn't work, my refrigerator gets frozen and I have rocks in the tiles on the floor. The hot water doesn’t come out of the tub, my frame around the door is coming off and my blinds broke the same day I moved in. I tried to call Clayton to have them come fix some, and I never got a response. They never came out. The day that they said they were going to come, they called an hour later and said that they were on their way. I said that I couldn’t wait here all day for them.

My wife and I just got married and we were looking for a house to move in quick. So, we didn’t pick out Clayton for the looks. We picked it out for the price. We planned on building and that was when the price of lumber shot up. So, we went with a manufactured home. The reps at Clayton wanted to work with you. If you had any problems, they would solve them. If you had any questions, they would get answers for them. They were there for you when you needed them. Clayton used their own contractors and they set the date as to when they were going to come. They showed up, did everything right and got the home set up to code.

Clayton Homes was supposed to bring me a new refrigerator but I still don't have it. My dishwasher does not dry my dishes. There were some other things they were supposed to do. They did some things, but not a lot. When you call them, it’s ho-hum. I understand that right now, it’s hard to get anything. But they haven't called us to say, “I'm sorry, but we're still trying to get that. We haven't forgotten about you.” My husband has to call them and ask what's going on.

Matt, the salesman, impressed me so much so I went forward with Clayton Homes. It was awesome. Everybody there, Dante, the manager, and any sales people was so informative. They had passion about what they were doing. I managed a store for a long time so I'm really big on customer service. I give them a 29 out of a 10. Even during the warranty process, we've had a couple issues and they were out there right away. I was so impressed with the whole thing. We really like Clayton Homes. We'd buy another one, if we do.

I had a good experience with Clayton Homes. The home was beautiful to begin with and I took it the way it was. It's a good, solid house. My rep made me feel right at home. He became like a friend. I had sold my other house before I got the new Clayton home so I had everything in storage that I owned. He knew that I needed to get into my home as quick as possible. He did everything that he could, and he kept me informed. He stayed right there with me through the whole thing and did a wonderful job.

On 4/19/21 our realtor requested a light switch repair on a new Clayton modular home for sale. Our realtor made an additional request on 6/1/21 when we purchased the home. We requested this repair ourselves on 6/7/21 also noting the need for the front door to be properly aligned for an effective weather stripping fit. We were told these repairs would be made in 3-4 weeks. On 6/16/21 we contacted Clayton to report that the utility room door jamb is constructed with unfinished drywall which sheds every time the door is closed. There was no response. Requests for a repair date were made from 6/25-8/18/21 with one response on 7/6 but no repair date given.

In buying our Clayton home, the salesman was very knowledgeable and professional. He was willing and eager to help you out. I think the world of him. I would go back to them in a heartbeat if I was gonna buy another home. They were honest with me and went out of their way to help me. They have good sense of humor. They're just not a business acquaintance, they're a friend now. However, the process was a little bit drawn-out. We purchased the land, which that has something to do with it too. It took us probably about six months. We put a fireplace in. We told them use gas but the factory didn't run the tubing into the fireplace. It was a pain in the hind end because we’re running gas and it was a lot of nonsense work. If they have done it at the factory like they were supposed to have done, it’d been easy when we went to put our logs in.

I would highly recommend Clayton. We're enjoying the home. I like that it has more room in it. It feels better. It's also better built than other companies. ​The Clayton Homes rep I worked with was helpful and knowledgeable too.

We got a larger mobile home from Clayton Homes and in general, we love our home. It's 2,500 square feet. I enjoy the size of it and that it's all-white. It feels more farmhouse on the inside, which is what I prefer. It's clean and bright. I enjoy the open kitchen and the island too. However, the process was painful. Dealing with the manager was not an enjoyable experience. When we first started looking at homes, there was a man that was our salesman, and we liked him. Then he messaged me and said he had the coronavirus, and he disappeared. Come to find out they fired him. Austin stepped in and there were a lot of things that the first salesman had told us such as "This is the price. This is what you're doing. This is how you're gonna get it done. This is what's included." Fortunately, I had most of that information in text. Austin did his best to abide by that because that's what sold us on the house.

Working with Clayton was nice. The only thing I hated was when after we ordered it and signed the papers, it was just one thing after another. I'd have to get something done and I'd get it done. Then, I'd call back and say, “I got it done.” But they were like, “You gotta get this done too,” instead of just telling me everything I get to get done at once. One thing was I had to get my septic done. But before that, I had to get my septic approved. I got it approved pretty quick. I called the rep. She said, “That should be everything.” But a few days later, she called back and said, “But we need to get your septic pumped before we can move the trailer in there.” I said, “Why couldn't you tell me that when I had to get approved that it had to be pumped?” But the rep was nice. She responded every time I called.

In general, the construction is good. But there is an area that needs more attention: the caulking of the exterior windows. My 1 year warranty expired around 10 days ago! Yesterday we had a major, BLOWING rainfall, and three of my windows leaked from the head (top) of the windows, and water dripped down onto the sill. I borrowed an extension ladder and removed the top trim on the exterior side of the windows and found no caulking was used at the window head other than the caulking at the top side of the window trim. And the bead of caulking used at the window head trim was not continuous, which explains the leaks. I can replace the caulking myself. But some homeowners cannot. WHY DIDN'T CLAYTON HOMES CAULK THE WINDOWS PROPERLY WHEN THEY WERE INSTALLED IN THE FACTORY? It doesn't take much more time to do it right the first time!!!

The rep, Kevin, seemed like a personable person, and we went from there. There was no hang ups. It was a pretty smooth process. There are things I'm not particularly happy about, but it's a mobile home.

The customer service of Clayton Homes was good. Matthew was a good salesman. His communication was perfect. The price wasn’t bad. I like the design. I also like the location, given that it’s a small area, it fits right where I need it to fit. I also like the appliances. There were several repairs that needed to be completed though. Everything is done now but the locking mechanisms in the door. There was a big rip in the carpet area in one of the bedrooms and the master bedroom. Then the racks in the closets in the two bedrooms were just put up wrong, leaning sideways. It was uneven.

The home-buying process at Clayton was a little hassle because of my credit score. But they worked with me very well. I love my home. I'm enjoying it also. I like that it’s mine and nothing like my own home. Because I had a home and I lost it to fire. It took me three years to get where I am today. So, I'm very thankful for all the crew at Clayton Homes, especially Chris.

I had been looking around out for a lot of trailer homes. I went to a bunch of different places looking for them. Clayton Homes was definitely the most helpful. Any question I had, they either answered it to the best of their ability, or they would find someone else to help me answer it. I was annoying to work with because I wanted to look at everything 100 times and they were very patient.

I purchased a home through TN Happy Homes in 12/2020, my experience was not good. I intentionally did not review them anywhere because I hate to mess with people's livelihoods. I just knew deep in my heart I would not recommend them and that would be enough. That is until a woman named Carla just contacted me and tried to deceptively achieve a good review. She asked my score 1-10, 10 is highly likely, yada yada. I let her know my home is fine but that TN Happy Homes was not a good experience so I had to give a 1. She then asked why I scored that, I said, "Well putting the contract on my house was fine but everything after that was a trainwreck." She then says, "But hold on. You just said putting the contract on your home was fine."

When we went to buy the property, we were told it was going to be about four to six months that we were gonna get our house done. That was supposed to be almost July, and we didn’t even get in until November, the day before Thanksgiving. We were just bouncing house to house, and when having a bunch of animals and a child, it was not easy to do. On top of it, Clayton put the septic tank in the wrong place, so they had to dig it back up and move it, and do everything else differently. They redid the whole septic tank and built the dirt up. When they were doing the base of the house and bringing the dirt up to the house, they took the dirt from the top of the septic tank, and all three lids cracked. They had to come back and fix that.

It was an easy process working with Clayton. I enjoyed working with them. The product itself was great. I like the space. The bedrooms are aesthetically appealing. It's beautiful. There was one issue with the electrical wiring. I've put in a request with Clayton Homes down in Mabank to get some work done. But other than that, it seems to be easy going. Linda, the rep I worked with, was great. She was very responsive when it comes to emails and phone calls. She was helpful. I'd recommend Clayton.

I'm highly satisfied with the process. Clayton Homes does a pretty good job of listening to the customer and trying to get the customer what they want. The delivery was kind of a little later than we expected but that was due to covid. They did keep us informed of what was going on though through the whole process and the delays that were encountered. It was good communication. They're well-educated people and out to take care of their customers.

Do not do anything custom to your house if you're buying it from Clayton. I had to go through two people to get the house and it took almost two years. The house is decent though. We had the 36-inch doors put in instead of the standard size. We also had the spa shower put in. We wanted a two-car garage, but they ended up putting in a three-car garage so we split the cost on that one. They wanted to do some weird stuff on the floor and I told them not to do anything on the floor.

Clayton Homes had a step by step process. We did that and it was very smooth. We're very pleased with our home. We realize that it's not a brick and mortar home so it is different than what we're used to. But if we've called them, they sent somebody out here to either look at or fix what we were talking about. They helped us a lot. We were having a problem getting the electric turned on so we called there at Clayton and within 15 minutes, they had somebody out here to turn it on.

Every time I called, the Clayton rep I worked with, Jason, helped me with whatever I need. I had to be out of the house I was living in by a certain time and he got everything done within that time. They've done everything that I've asked for.

I like the kitchen and the layout and I love the floor plan but I'm not pleased with the quality of the home. My floors are weak and on the inside by that barn door, a couple of the strips of the wall have fallen off. Also, I thought the home should’ve come with a hydrant on the side of the house just for safety measures. But I've been working with Greg and he's gonna come back out and do the floors.

The salesman, Bob, was awesome and the clean-up crew, Joel and Austin, were amazing. They went above and beyond to make me happy. But the quality that the factory people present afterwards is not the greatest thing -- the overspray on the inside of the window sills and the floor, the overspray of the glue on the countertops, and the way the setup is where they paint the house before they put it on the property. The contractor had to paint the seams afterward and left my house looking like a bachelor club. They're gonna have to redo the whole thing. I am very satisfied with Clayton and I would recommend them. But I would also advise them to be on top of the clean-up and that they inspect it better before they send it out to go where it's going.

Everything about the home buying process was told to us in advance, which was great, because we didn't know if we were going to be able to do it and we had a short timeframe to do it. But everything went smooth and we didn't have any problems. Every time I texted and called the rep I worked with, he answered. He never left me hanging and that's one thing that I really appreciate. I had problems hooking up the electricity and he was right there with me trying to get it set up and we solved the problem. I would recommend anybody that's trying to get a home to go with Clayton and I look forward to doing more business with them.

I like the style of this home but the quality needs to be better. There are screws up through the floor and up on the shingles, the siding is loose, and the front door needs to be leveled. Also, the handles on the stool come off. You got to put them back on. It’s just poor quality. Clayton comes out and does their repairs. But it's a brand-new home. There shouldn't be those repairs. The cost is way too high for the quality.

I purchased my Clayton Home in July 2020. Nothing but aggravation when dealing with the initial punchout list. Took a year to get everything fixed. A WHOLE YEAR!! Now the roof is leaking and I am 6 days out of warranty and being told "Sorry". Not sure how long the roof has been leaking, but it has finally got bad enough that is is coming through the light and attic access. When we opened the attic access, we found not only that the roof has been leaking for some time, but one of the uprights on the trusses is broken, causing the roof to sag.

I love the design of Clayton's Bobby Jo. Everything about it was bright, open, and clean-looking, and I love the big windows. It looked like something fresh, new, and up-to-date. However, the process to get the home placed was a sticky situation. I kept getting promises. They said it would be done in 39 days, which pushed me back on my storage unit and certain things. And so, a couple months, I asked them to tell me the truth. They ended up rushing a bit and getting it on the property before I was able to do the walkthrough.

We were satisfied with the home buying process at Clayton. They have good service. We worked with a couple of different people and everybody there was great. They did everything they said. We've never bought a new home before, and they just made everything easy. It went great.

When I talked to the salesman of Clayton, we hit it off right away. My sales rep was Sergio. He was excellent in his job. He was on West Sacramento and he started a new place. He was amazing. The process was super easy. The loan company wasn't. He ended up working between us and the loan company more than what he needed to. He overdid everything that I needed. We took a lot model which is exactly what we wanted and we love the quality.

We found the home we liked and were paying cash for it. We met with Shelly and there was a deck special going on and also a $2,500 gift card if we made our down payment. We did the price lock at $106,000. They only had us do $1,000 and the manager, Christy, ordered the home. A week or two later, Shelly called my fiancé, started screaming at him that we needed the remaining $105,000 to pay, and that her boss, Christy, would get in trouble if we didn't pay. My fiancé said, “We already told you we're not going to pay until our house is here.” She ended up screaming at him, cussing at him and hung up on him.

We purchase the Fairpoint 24463A model. 1st. It seems that this home was never walked thru upon completion of the build. It is full of little things that needed to be fix before it even left the manufactory. For example one of the doors is rubbing the carpet, and it move to an open position without anyone moving it. 2nd. The floor is bowing/flexing as we walk thru the kitchen, and everything is shaking from this. It's like it don't have enough supported cross beams underneath. I'm totally not satisfy with this period. 3rd. The kitchen linoleum has lumps in it, and some of he back splash was never attach straight and is crooked. This is just a few things that I have mention. I have a full punch list for the Clayton manufacturer before the year runs out, because they only guarantee for one year.

During the construction of the house, all the dealings with the contractor weren't very nice. The Clayton over here in Mojave had so many jobs going out that they couldn't build one fast enough and put it together. Jonathan and the people over there at Mojave are very nice to us. I don't have complaints about any bad behavior, bad language, or mistreatment. It's just the way things went out. I wasn't getting served. They would work a day and then they'd be gone for two days before they come back. I didn't appreciate that. It took us over a year which is a long time to sit in a motorhome without anything and wait for the house to be built. And a couple of weeks ago, we had them out there to check some stuff.

The purchasing process at Clayton was simple. Everything was explained to us as we went along, step by step, very clear what was going on from one step to another. Any kind of paperwork or anything that they needed from us was simple. They made it very simple. The whole experience with them was so easy. I’d need things sometimes explained to me in layman's terms and they did exactly what I wanted them to do. I brought in a notebook with me every time I spoke to them. I wrote down everything. If I didn't understand it, they had no problem explaining it simpler to me. They were just really good people to work with.

I couldn't be any happier with the people that I dealt with at the Clayton location in Cleveland, Tennessee. I started with a guy named James then he got sick and had to leave. Nate finished it up. I almost gave up quite a few times but they were on our side.

We knew what we were looking for and they helped us get things moving. They did a great job and they were very helpful. It went great and the quality of the house is good so far.

Clayton Homes has done alright by me. The reps were informative. They sat down with us and explained stuff to us. However, Clayton Homes hurried to put the home together. The strip that goes up the walls and the thing that’s stapled beside them, you can see some places that ain't stapled or nailed. I understand it’s an assembly line they're gonna go through but there are some things that you can tell it was hurried. But if we got a problem, they come fix it.

There's a lot that can be improved about the whole home buying process with Clayton. The amount of time it took from the time we started to when we finally got to move in was almost a year and a half. Also, the house is extremely expensive and there's a lot of cheap stuff in it. Our sales girl, Jill, was great but the first salesperson we had really didn’t want to sell us a house. He just kept showing us what we wanted to see and not even tried to see if it was something that we can afford or anything else.

Angie was the one who we went through during the buying process and she explained everything in detail. There was a step-by-step process and she constantly kept in contact with us. She never had any kind of judgmental attitude. Clayton was really great. I would recommend them to any homeowner looking to buy.

I love the home we bought. It's awesome. I would buy another home from Clayton but would shop around a little bit more. It’s not been the easiest process with them. The home has been sitting on our property since December the 30th so it's been seven months now and we still haven't moved in. A lot of it has to deal with miscommunication. A lot of it has been with the covid situation but with us, it seemed like we kept on getting put on the back burner. It felt like we weren't as important as other people were. But whenever I called Clayton, they were always on the ball with whatever I wanted. For anything that was wrong with the home, the guy that had to repair got those fixed really well. The manager there at Clayton has also tried his best to get things done.

We liked the construction on the house and it was the insulation factor of the windows and the skeletal structure itself that got our attention. We were going to order one but Clayton Homes had one that was a demo. They were talking for how long it would take to get one when we finally found land. I asked, "What's wrong with selling me this one?” The rep said, “I don't think our manager is gonna go for that. But let me find out for you.” Sure enough, they called me later and we got it. It already had the 50-year warranty which is what we wanted.

Clayton Homes is one of the cheapest ones around for mobile home manufacturers. I also liked what I've seen and what I knew about them. I went through them but there was a lack of communication. Their salesman, Anthony, kind of dropped the ball on some things. After we did the closing, we got moved in and had no driveway. They kept telling us that we didn't ask for a driveway. We ended up going through our paperwork that we had from the original breakdown of how much everything cost and there was a thing allotted for $500 for putting a driveway in. They ended up cutting us a check for $500 so we can get a driveway put in.

I paid for the permits a long time ago but Clayton Homes never did go get them. They started sending contractors out there, brought the trailer in and set it up. But you got to be a hundred feet from the middle of the avenue so they have to move the trailer. We’ve had a lot of rain and they’re just now getting to move it to where it’s supposed to be. We were told not to go in the trailers until they got done inspecting them. The two guys that hooked the water up turned the valve on. It was during the cold weather and the pipe busted wide open. We had water running for about a week and a half. It’s been a mess. They had to cut the insulation loose underneath to allow that water out. There was about three inches of water on the floor from the front to the back.

We were impressed with the manufactured homes. When we decided to learn more about it, the salesman for Clayton was very helpful, sincere, and forthcoming. We didn't need to shop around and were happy with the first impressions. We did it from another state and they were very helpful. We're very pleased with the package and the people that worked with them to get the house settled. All their contractors were great. It took longer than we thought but it was only because we were over holidays and had to wait for the county so it had nothing to do with Clayton.

We fell in love with the house. We have plenty of space. I liked that it's a corner lot and the grass in the backyard is excellent. We have had some problems with it though. We had rain over here one afternoon and it was pouring in through the front door around the frame. We got that fixed. About three weeks later, it rained again and we heard something dripping. We opened the blinds on our living room window and it was pouring in there too around the frame. We got that fixed too. We've had leaks around in the sinks which we also got fixed. As soon as I call them, they're great about fixing our issues. I'm happy with their service. I've talked to my friends about them looking into getting a home. I have a coworker that's looking for a place and he's already looking into one. He stopped by the office and talked to Clayton Homes already.

Our rep was amazing. I've been in my house six months and he's still texting me regularly. I like how personable he is and how regularly he followed up with me. He has a genuine compassion and truly cares about people. I enjoyed working with Clayton Homes. It's a great first home but there are a few things that I wish were a little bit higher quality. The cabinets don't have any shelves in them so they're big and spacious but are not very efficient. The shelving in the cabinets would be great. There's, in general, not a whole lot of storage. For the overheads, one side has shelves but the other side doesn't have any.

The process with Clayton Homes was the easiest thing we've ever done. Judy, our rep, was amazing. We still talk to her to this day and it's been almost a year. The quality of the house is awesome and the layout is what we had envisioned.

Clayton Homes kept me up to date during the process. But when we got the home, there were several things wrong that took a little while for them to come out and fix. There were a lot of walls that had big cracks in them. The fan in one of the bathrooms was broken. One of the doors looked like someone scratched it then just went in and put some white putty over it. You could touch it and it would wipe off with your hands. It also looked like some of the boards had gotten wet. There were water spots all over it. It took several months, but everything finally got fixed. The guy that helped did an awesome job.

The process went smoothly. The rep was great and the quality of the home is what I expected it would be.

The sales part was fine but I don't think they put the house together right. The day they brought it, there was a light drizzle then it rolled in and they got in a hurry to put the house together. They missed a big old dip in the roof. It was leaking a whole lot into the master bedroom, in the bathroom area. But they got all that corrected 'cause we've been through some rainstorms since then and so far, so good.

I was having a hard time with my bank and Clayton made it easy. What happened was I had to buy my mother a home a year and a half ago. They had a model on the lot that she liked, so I bought it. I was so impressed with the experience I had with them that when it was time for me to buy a new one after the storm, that was where I went. I insisted on buying from them because they're just that good. The build is excellent. I have had two small issues that were corrected already.

Their communication skills are horrible. Some of the final changes that we made for the house never got done. The finance company they used was not responding to us. It took them months to get everything together because they were not following up when we were asking what else they needed. Since we’ve been in the house, we've had a hard time getting finish work done on it. We received the keys beginning of February and we’re still waiting on initial work to be completed on it. Communications to the project manager don't take place. We've tried to reach out to the facility manager and his responses recently have been, “I'll check on it and find out.” He never follows up.

The home buying process at Clayton all worked pretty well. We were happy. The rep was very informative, stayed on top of things and helped us get things done. I had a good experience with him. Clayton treated us right, they’re fair and they have nice stuff. Anytime anything went wrong, they’re right there to fix it. Right on top of stuff. I was very satisfied.

We went to Clayton, and they had a better quality and more of what we were looking for. I then read reviews. They also told me how they secure all their houses with the concrete, and the straps, so that won me over. Since I was doing the purchase in the midst of COVID, it was still freaking smooth. Rico made that whole thing super awesome. He stayed in touch, worked us up, and got us excited even though it seemed like it was taking forever to get there due to all the stuff. He talks to you like you've known him for 10 years. He's almost instantly a buddy and he knows everything about buying a house, whether it's with them or somewhere else. If it's not working out over there, he’ll still try to steer you and get you so you can get a house some other time down the road with him. He’s very knowledgeable on the process.

I've started referring people over to Clayton Homes. Our rep was great. She didn't come off like a salesperson. She was very genuine. She showed us around to all the different models. Our credit score wasn't there yet but every so often, we would still email her and she was always willing to answer any questions. It seemed like she was super excited for us as well with this whole time working, emailing back and forth. When it finally was able to happen, a lot of it was because of her.

My family had a home from Clayton and I went from there because they were easy to deal with. They were fairly quick and worked with me on my timeline. They are affordable as well. Allen is the guy that I went through. He was not pushy or to the extent of trying to sell me something I didn't want. He let me take my time and explained everything pretty well. He went over all the paperwork with me, and when he didn't know something, he got ahold of somebody who did. I like the home the way it is. I had a pipe leak but they came out and fixed that that day.

Clayton Homes has the best-looking things and good prices. Stuart, my sales rep, did his best to work with us and make everybody happy. He told me to go online and set up some stuff to customize the home and I did. I got switched with somebody else's somehow because I got a couple of few things that were different than what I picked. But I was happy with the changes. With the cabinets, I picked white but we got brown which I'm glad now because white would have been hard to keep clean. I got a different marble in my kitchen than what I picked too. They also put carpet in the two living rooms when I wanted tile all through the house ‘cause I have little children that spill things and make messes. I didn't wanna put carpet except in the bedroom but I'm okay with the carpet now. It's kind of good that they don't get hurt when playing.

I'm not real happy with my Clayton home. It comes across like it's really cheap. They rushed building it and didn't take the time putting things together. Things don't quite line up right. I'd much rather waited couple more weeks and had it put together correctly, or a little bit more pride when they're putting it together than just something they did real fast and given to us.

There were a couple of hiccups as far as paperwork here and there, but nothing catastrophic. Any problem that came up along the way, Clayton Homes made sure to resolve it very quickly. I liked how the rep tried to make the experience personal. He didn't try to act like he was just selling me a home. He was trying to sell the home that I wanted. We found a floor plan on another home on another Clayton lot. We told him about it and he showed us the home on their lot that we had overlooked because it was a modular type. We thought the price was too much. He told us we could we get it as a double-wide as well and the price was cheaper. If it wouldn't have been for him, we probably would not have found the home that we bought.

I was in a Clayton home before and it was just a single-wide. Now, I'm in a double-wide. The house is awesome. I was able to customize the colors of the carpets, walls, countertops and cabinets. Prices have been rising a little bit for everybody but it was good considering the quality. I have recommended Clayton Homes to several people. Their rep was very informative and patient.

Gary has worked super hard to take care of all problems I had with the home. It is wonderful, superb we love it. Built at the Rutledge Plant. Thank you Gary for all your help.

The home buying process through Clayton was great and the rep I worked with was wonderful. Also, I love the quality of the home. I only had one problem where the electric parts on the wall went out, but it’s fixed.

We like the layout, the looks, and the cost of the model we chose. What Clayton could have done better was with the trim work. It was kind of shoddy and I had to trim it down some and nail it down. And the door casings on the home should have been done better. Only the backs of the doorframes are nailed but it needs to be nailed all the way around. There's one door I can't fix properly because the drywall and the doorframes don't match up and I could not move it at all to do that.

When I went through the buying process, Clayton Homes was great to work with. That's the reason I bought more than anything. They followed up more so than the other guys. However, I've been disappointed in the quality of the home. The guys have been great to work with here, getting out and fixing them, but it's more than we should have to deal with. The home came with the wrong sink. The faucet in the kitchen was leaking. They came out and said that it was the wrong one. They weren’t even supposed to be putting that model. It was a really cheap one and they changed that. The floor broke by the rear door. They came and fixed that underneath. They supported it but there's still a noticeable buckle in the floor there. They said that'd be a big deal to fix it back, flat. But still, it's a brand-new trailer. The trim keeps coming off everywhere. It's like it's barely tacked in. I went and bought nails and put it back on. We just put up three pieces then another one come off. You can almost look at it and it'll come off.

Clayton was more than accommodating to be able to do our eaves and they had somebody that could do the porches. It made it a lot better that we could do one-stop shop. We looked at two or three models and the minute we walked into the one we bought, we knew it was what we wanted. The kitchen, the dining room, and the living room were all open, which makes it look a lot bigger. That's what sold us on the model we picked. Off the kitchen, the model we picked has a big pantry. My wife's a great cook, so she's able to store all her cooking stuff in there. That was a big plus also.

We drove by Clayton's to see what they had and saw a home we really liked. The price was $127,000 and the rep said, “If you will buy this, we will throw in all the designer furniture that we have there on display,” which was about $8,000 worth. We paid them a down payment and paid it off in cash at the closing. We got into the home about a month ago. In moving, the refrigerator door was dented. I've got Steven working on that, the guy there that’s the project manager for us. He's trying to see whether we can get a new refrigerator or a new door. But other than that, the refrigerator works fine. We use it but we just want it to look new like the rest of the place.

It was a good experience all around. Clayton Homes was very good to work with. They helped us get a place for our daughter to live in a timely manner. I was impressed with the rep's willingness to work with us and her knowledge of the building. We bought one off the lot and were very pleased so far.

Clayton Homes did an awesome job. They got to me quick, and they were very good to me. I was happy with everything.

Clayton Homes should keep their website’s stuff up to date. They should train the salespeople and the options and things better as well. Questions should be answered properly. Other than the communication with the salesperson though, things were good.

The process with Clayton Homes was extremely satisfying. They were extremely helpful, extremely polite, nice, but not pushy. John is just a super nice guy and he's willing to listen to what you want. When you go to look at the homes that are on the lot, he'll let you do it on your own. He won't stand beside you and then he'll come in. If you got questions, he'll answer them. If he doesn't know the answer, he will go find out. He knows it's a big deal so he's there with you but not crowding.

Clayton made the home buying process easy. They walked us through everything from start to finish. We added some receptacles and changed the skirting on the exterior of the home we got. We're definitely enjoying it.

Clayton is a good place to go to, and check them out. They will help you out when it comes to financing and finding the right place for financing. I was pleased with the home-buying process.

We have done research on Clayton Homes. They had a better review, and was a better built home than the other brands that we looked at. Joe, our salesman, was very good with us. The whole staff there was very friendly and helpful. Everything about our home is great, like the colors, the flooring, and walls.

Clayton Homes had what we wanted when we needed it. We bought the lot model. There were some things that weren't done which caused potentially some damage, like roof shingles that weren't put on that caused a leak. But other than some of the finishing details, all of the main structural components seem to be in good shape. And given the price, overall, we're satisfied. The purchasing experience was great. So, G & I Homes in Oneonta, I would recommend. And the experience would be slightly different had I not bought the lot model.

When Clayton Homes built the home, it was three months and they delivered it. However, the people putting the sewer line in laid down on the job. It was the last thing he did. We could have got in here two weeks sooner if he went ahead and did it. We also had trouble with the AC where water was pumping out across the floor. Other than that, everything is good. Clayton Homes did a great job.

Clayton Homes was very easy to work with. The home-buying process was very straightforward. And the sales experience with Williams was great. He was on the ball. The only bad experience that I've had is that the refrigerator in the home has died already. I've not even been in there for five months. And there was no recourse.

We started our house purchase ask how long does it take. We were informed once the lending and all permits are in place you should be in your home in approximately 6 to 8 weeks. That was March 2020. We are now in June of 2021. We were told we should be in our house by Christmas. I ordered furniture and washer and dryer. Well we all know things came to a screeching halt due to COVID. We would call and check and see when are we getting our home. Several times I never got a return call. I always called them. After several months later we finally get the house that has been promised by Christmas, by March, by the end of May you will be in your House. So I have set up for my furniture to be delivered by June 1, 2021.

My salesman, Ken, was phenomenal. And his boss, the manager there at Clayton Homes, was also very good. As far as sales goes, everything was good. There was some difficulty when I was making changes to the floor plan. There was a bit of communication breakdown between the engineers making the drawings and what I wanted. We had to go back and forth several times. But that was a minor setback and it was not whatever to dissuade people from. I’ve already recommended several people over there. One went to buy a house. But then with the lumber issue, the prices of the housing jumped so he has backed off. But when lumber comes back down, then he’ll do it.

We moved into our house right before Christmas and there were a couple of things we found. We were told to give it a couple of months. If we find anything that needs to be done, Clayton would come out and fix it. We were to make a little list of anything we found. After that, we were happy with the process. They're very nice. I have a list and it's just little things. We found that there a spot that needs more leveled. It was releveled because it's harder to lift up one window and down. I tried calling Clayton but I didn't get someone back. That aside, Clayton answered our questions and they helped us with anything that we needed.

One of the big reasons we went with Clayton was timing. The Statesville office had the model that we liked that was about 85% of what we would have ordered. That was available on the lot for sale. Jack was our rep and he was phenomenal. He was always available. Any time we called, he called right back. And if he didn't have the answers, he got the answers.

The home buying process was pretty smooth. It wasn’t super speedy but it wasn’t super slow either. They knew that I was on a time limit. For the most part, everybody worked as quickly as they could and got everything done. There were some hiccups because the bank was confusing some stuff and we had to take the time with them to explain things. Other than that, everything fell into place. I recommend people to Clayton all the time. I take them down there personally, show them around, and talk to the guys. I’m good friends with everybody down there now because we went through the whole process together. They knew what we were fighting for. They still call and check on us. I love the guys down there.

I liked Clayton's customer service. Michelle was my rep and she was awesome. I liked her personality and willingness to help in any way she could. From beginning to closing, the process took a while because I had to order my house. I applied in July and was approved in August. I had my house out 1st of November. I'm satisfied with my home. I got a base home. It was a true house and I could either carpet or no carpet. I could also change the color of vinyl I wanted. On the whole, Clayton helped me to get a home which I thought was impossible.

I worked with Jessica at the Clayton Homes of Burlington, and she made everything easy. She gave us all the options, and she communicated well with us about the steps along the way. We didn't know it at the time, but we had friends in common. So, we connected on a personal level as well. We were renters before. So, I can't trade having the freedom of a space being our own for anything. And it's working better than we anticipated. The prices were right. But there are very few things that are different between our modular and a stick-built home. The only thing that we're not in love with is the stippled ceiling. But we understand why they have it. If we could have changed anything about the process and everything else, that would be the one thing.

I went to plenty of different builders of manufactured homes. The things that Clayton was offering were a better deal for me. At the time, it was gutters, downspouts, decks, and underpinning. That calmed my worries because I've lived in a manufactured home and there were some problems I had to bear. Clayton was also talking about the building process and OSB and as far as the building supplies.

I heard about Clayton Homes through someone I used to work with. She got a home from them recently. I went because she had such a good experience with them. I looked at a lot of the models. It was one before the one that I was planning on getting. But the day I got ready to go and purchase it the couple that decided not to use it, decide to use it. That's the only reason I didn't get it. It was a three-bedroom, with an optional bedroom or den. I purchased the three-bedroom which was a showroom model. That's why I wanted one of those because they were the showroom models and I wouldn't have to wait long to receive it. Because with the other models that was on the lot, I would have to wait until sometime this year before I could get it.

We liked the floor plan, the colors, and the design of the home that Clayton had. It fit what we needed. Cost-wise, it's on point. Their people were polite and they always answered our questions. Everything we could have asked for in a salesperson, they were that. Our home is about 98% perfect. We added a door going outside. We also made the shower bigger in the master bathroom. We took out the bathtub shower combo and put in a shower in the guest bath.

The buying process was easy. Clayton Homes was friendly. I had them put in a barnyard sliding doors. It's the entranceway to the master restroom. However, I purchased the home during the COVID outbreak so it took a while for them to build the home and actually deliver it. Other than that, we love our home. Everything is working out for us.

Clayton Homes was fine. Their rep went through everything with us and contacted me whenever anything was needed. He was awesome. The home is great. We love the kitchen and our bathroom. My wife loves the big tub in it. So far, the only thing that is probably challenging is if the kids are in the rooms, you can hear the sounds.

The quality of our trailer that we got from Clayton Homes is fairly good.

My first home was from Clayton. However, the drawers come apart. The last time the rep came, he said, “I don't think they make that model style on more in that drawer.” So if they break again, I don't know what they will have to do. Other than that, the rep kept me up-to-date.

The lending process was okay but communication was not very good. I had to call them because they would never call me. They ended up being more of a mess than was expected. Also, I was on a huge time crunch and I was promised that everything was gonna be done around a certain time but it was a couple of months late. It put me and my family in a bind. We ended up living in a camper on the property where the house was supposed to be for a couple of weeks before we were able to move in. But we’re past that now.

Clayton Homes was very helpful. They answered questions and personality-wise, it was a very good experience. We like our home's layout - the kitchen and bathrooms. We ordered it the end of June, and didn't get it until November. Because of COVID, it took longer. That was a bit of a hassle. But we understood why it took longer. We were very pleased with the service we got.

The woman that I worked with was Julia and she was absolutely fantastic. She was spot on when she told us it was like a certain time frame and if there was something I didn't understand, she broke it down a little bit further for me. Also, she always kept up with us and let us know if there were any changes or if she needed any more information from me. I thought the home buying process was gonna be a lot more difficult but it was an easy, enjoyable experience.

I went through Clayton in Statesville. Jonathan and Kim were the ones that helped me through the process. They did everything they could to make it easy and as less stressful as they could possibly do. They did more than I thought they would do. I had two issues when I closed and Clayton fixed them within a month. The experience was great.

Clayton did everything that they were supposed to. Every time I called them, they answered, or they tried to get back to me as soon as they could. With COVID, it took longer than expected. But it was easy and simple. It took a year from them manufacturing the home to the way we wanted it and everything like that, and then closing to us getting moved in. There were little quirks with the home, but they came and fixed everything like they said they would. Over time the water spot kept going down the driveway and getting bigger. So we called them, and then Ken, the maintenance guy for the one in Sweetwater came and crawled under there. Come to find out, there was a loose pipe underneath the house. That was the worst thing we've experienced so far, and that’s about it.

We worked with a rep and his attitude could have been better. I also expected the home to be a little more than it is. We asked if we could put a smaller home on the land and the rep said that was going to cost us more. Also, the people didn't clean everything off of the land that we bought. We had to buy it as it was.

The salesperson told us that Clayton Homes would furnish everything from start to finish. We would pay the x-amount, and it would do everything from start to finish. That didn't happen. He explained that later. He also didn’t check up on the lawyer after 45 days of closing on the property. No one did. Not even the main administrative staff. So, come to find out the lawyer quit. No one told us. So, we got penalized. We waited 45 days, plus another 45 days before we can actually get the property settled because of Clayton Homes messing up. And as the Clayton Homes rep, and manager, and regional manager said, “Tough. Oh, well.” So, we didn't have good on that.

Everything was good with my experience with Clayton Homes. The home buying process was perfect. Everyone at Clayton Homes Rosenberg helped me out. They answered all my questions and pretty much with everything, they’ve been very helpful. Bob, the manager there, has been awesome. The quality of the home is good. It's just the little touch of detail that I don't know if it's necessarily Clayton Homes or the crew that assembled the Double Wides and put the touch-ups and finishing touches on the home, could have been a little bit better. There are some rough patches.

Our experience with Clayton was really positive. It was easy to find a floor plan we liked because there were so many options and someone could very easily find almost whatever floor plan that they wanted. Then it was also easy to have a house complete within a matter of months. We didn't have to worry about all the on-site struggles of building a house from the ground up. We could just get it ordered, and then it showed up in a couple of weeks. We could move in and it was a very pleasant experience. It just took a little bit longer after it got delivered before we could move in. But that was really the only complaint I've had about the entire experience.

We looked at West Homes and the lady up there was really pushy. We had looked at Clayton in Rogersville and we had some price and it was a little bit over our budget, but I had heard really good things about them. We found the house that we wanted in Kingsport and we went back to Clayton in Rogersville and purchased it. We added some stuff to it like a fireplace and a sliding glass door. We wanted a family room. We liked the layout of this one.

Clayton told me that they had a trailer house up here in Fort Collins, Colorado. We took a look at it and that same day, I put $1,000 down. The guy I talked to about my trailer was Austin and he was a good salesman. He talked me through everything. He was there when we closed on the trailer. He was very friendly and polite. If I ever need anything, I give him a call and they'll get it worked out. The home buying process was nice and fast. I closed down my mother-in-law's house on September the 30th of last year and I closed on my trailer the same day at 4 o'clock that afternoon. I got to move in on October the 1st of 2020. I love my trailer and I enjoy it.

The rep's attitude was awesome and the whole process, how everything went, went great. However, I know it had to do with the COVID, but getting a couple of the things fixed through the warranty could have been dealt with faster. Still, they came out and I got it all fixed up. Like anything anymore though, the house is a lot more than I wanted to pay, but I went with Clayton Homes because I was trying to find a place with land. It’s hard in Colorado. I'm happy there, though.

I saw Clayton Homes on the side of the road and I stopped in. I liked what I saw and how they talked. Then, I decided to go with them over other builders. A lot of the reason was due to cost and I also liked the quality of their homes. They seem to be very solidly constructed, safe, and sturdy homes. Then, the purchasing process was great as far as what Clayton had to do on their part, though there was some waiting on the loan and the weather. At the moment, I'm still as happy with the home as I was when I first saw it on the lot. Clayton's reps have called to check on things and see how things were going to see if I needed anything. They also had to come out and do a couple of little maintenance things, but nothing major. Scheduling the maintenance appointments was easy. They scheduled it in whatever day that I wanted and they were there.

From the start, everything seemed really accessible with Clayton Homes. They were also helpful and the experience was really easy for my first time. The sales rep was really good and very patient with me. He took me around all the different homes, made sure that I was picking the right one, and I never felt rushed at any moment. Everything about the home is great so far and I feel like it was worth a good price. They gave me free granite, too, so that was really nice. The home has a little bit more of a modern look and doesn't have anymore of the traditional look like most mobile homes. And it kind of makes you feel like you’re in an actual home now. I would have loved to customize some of the things but I needed a home right away.

I liked the salesperson at Clayton Homes. He was fantastic. Then, we upgraded all the appliances and bathrooms of the home. We made them more accessible for people with disabilities and overall, the home is good quality.

The people were really friendly at Clayton when I went in and talked to them. The floor plans also stood out to me. But I've had a leaking roof ever since day one that I've bought the thing and I'm still trying to get that rectified. So I'm very dissatisfied with that part. They've had someone out there five different times, trying to get the situation rectified, and they said if it hadn't been fixed by the last time, then I'll have to contact the manufacturer. Other than that, they communicated well and everything went smoothly when they got the home placed on my land. They handled all the contractors and the process took about four months because of the whole COVID thing.

Clayton seemed like the right place. The customer service is great. I walked the lot with Dave, initially, and we stuck with him. He helped us a lot throughout the whole process. He's very knowledgeable and I like him. They had a whiteboard of a few different models that they had to choose from and I went with one that was already being built so that it wasn’t a six-month waiting process. So all in all, from start to finish, it took about three months. The layout of the home is good, the square footage and the number of bedrooms. It's everything that we need. Any time we have an issue, we just call and they get right on it. The island countertop was starting to lift so they took care of that.

Clayton Homes Corpus Christi was wonderful. Shawn and Mario both were good and Rebecca was right on top of fixing stuff that was broken after the sale. Also, you can see her smiling when she answers the phone. But there may be a few things more that I still need to fix. A lot of booboos could be fixed before that mobile home was even shipped during the build. There was a chip in my tub and brought a new tub to put in. When they pulled my tub out, there was a bunch of trash under my tub. So they just left the building materials underneath the tub. I also had some dirt and gravel underneath my linoleum where some humps were. They just put a board on it and smashed it so I was not able to see it. Also, the ceiling in my kitchen and my living room didn't match because it was two parts.

I already worked with these houses from Clayton Homes so I knew the quality and everything that was in them and the girls at their office were great, so I decided to go with them. The house was delivered when they told me. If I had any questions, I would call them and they would answer me with good answers. Everything was on point. I love the house. It's great and it has good insulation.

The people from Clayton Homes are the best people out there. There were some interesting dynamics in my purchase because I purchased two homes from them and one of them wasn't at their site. It was another one of the Clayton's and they had to negotiate the other one. Getting the homes placed on the land was really pretty simple. They came out and they brought both of the houses out. Their crew was right there and it took them two and a half days and they were done. The home is cute and it's the right size. It's very well done for what I've paid. It's very up-to-date-looking. There was carpet in the bedrooms. But I had flooring put in instead of the carpeting because of the mud and I got three dogs.

I worked with a really good salesman from Clayton Homes. His name is Shane and he was great. You couldn't ask for a better salesperson. Everything went smoothly with the process. However, there are a few things that we're going to have to get fixed in the house. There's a hole in the floor. There are locks in places in the ceiling. There's a little issue with the oven, but it's nothing major. We've already reported it to Clayton Homes here in Newport, and they've made a note of it. They're gonna take care of it. They're good people to work with.