Clayton Homes Reviews

I'm quite happy with Clayton's home buying process. It was quick and simple. They pretty much did everything for me. Anything that I wasn't sure of or questions, they did it all. Even the building permit, I didn’t know where to go. They called and got me an appointment. I literally just had to sign the papers. My consultant was great. Everything was pretty quick.

My son has worked on mobile homes before and he said Clayton was the better built so he recommended me there. They had what I was looking for. Everybody was nice and everything went smoothly. I had a few issues that got taken care of in a short and timely manner like my bathroom mirror kept cracking.

It's mostly me, spending that kind of money during a pandemic and your job is not like it was. The rep did good. I appreciated her help. We made a few changes with the home. There were a few things wrong, but Clayton is working on getting them fixed. Also, the particular home manufacture didn't have a bunch of upgrades but we took what we can. We upgraded the trim, commode, and then put another barn door on the closet.

I've dealt with them before in the past. They give me better service. If I need something done, they do it right away. Their reps were really good and they made sure everything was all right. I dealt with Grant and he assured that if there was anything they could do, they would do it.

When I'm buying something, I don't want to be hassled or the whole salesman pitch. I want to discuss things with my wife, and I want to be left alone. Clayton let us look around and do our thing. That was very satisfying to me. If we had any questions, we could go to them and ask them. They addressed it and if they didn't know the answer, they most certainly got it for us. They were there with us in every step. They did everything they could to make the whole process comfortable and get us the best price and the best home for me and my family. It was a wonderful process. The guy who actually helped us, the salesman, the manager, and everybody were very informative. If there were any issues, they were on top of it. It was a great experience.

My girlfriend flew by and told me about Clayton. The way that their homes look are very modern and like regular houses. They're roomy. Inside and outside, they look like a regular house rather than a trailer. My girlfriend liked them. Also, the friendliness and helpfulness of the staff made me feel obligated. I bought the Isabella. The quality is good but not great. You don't notice a lot of things when you purchase the home, but you don't know it until you really get it there.

We had a good experience purchasing the home. The process was very easy and the reps were very friendly and very attentive to our needs. It didn't take forever to get things done. The sense of urgency was there and we really appreciated that. I would recommend going to Clayton. They don't just try to tell you something, they try to get you into what you're looking for.

My mother-in-law and my boss both bought homes from Clayton. We went there with them and they were friendly and helpful, and were willing to answer any questions. My wife saw the floor plans online. It didn't have any inside pictures. But they told us that we would go to this website, and then we could choose a color scheme. We were able to choose and pick what we wanted in it and do the optional stuff, like the extra bathroom and the upgrades in the master bathroom. However, our shower leaks and it still leaks. And the guy said, "Well, just don't spray water in that corner." We got a three-year-old, so it's hard not to. And they had to cut some of the paneling out to get it to dry out. It has been a month now and we still got the paneling missing out of our bathroom. Other than that, the total experience was awesome.

The reps of Clayton Homes were good. They provided friendly service. The quality of the home is good too.

The Clayton rep that I worked with was very informative and it was good. It's my first time ever working with a double-wide home manufacturer but from what I have dealt with, it was good. You always have little odds and ends here and there, but Clayton came and fixed everything. They did everything they were supposed to do.

The home buying process with Clayton Homes was awesome. The sales lady, all the help and the staff up there were phenomenal. Regarding the home, I'm pretty dissatisfied. We bought a demo unit. It has a great build. I needed to get it off the lot. We didn't have to wait for the manufacturer and we got some money off on it. It was a perfect deal. They got it out here and got it installed quickly. We're having a lot of problems though. We keep calling them, and they'll come out and they'll do all the repairs.

I liked Clayton’s price, which was why I chose to work with them. The buying process was quick and I liked the girl that sold me the home. She was on the ball. It was just one person that was doing some work though and I didn't appreciate their work but Clayton took care of it. They had somebody else come out and redo. Clayton did well and I was very comfortable working with them.

With Clayton Homes, our needs were met. Everything went well. The only thing is they aren’t the manufacturer. Other than that, they were very welcoming and there were plenty of options. If there was ever a question I needed answered, they were just a phone call away. If they weren’t on the spot to answer and I left a message, they’d called me back and helped me out.

I bought some land out in the country and we wanted to put one of them mobile homes on it. I went with Clayton and Paul was our guy. I love him to death. He's a great guy. He makes it easy for everybody. He's very helpful, honest and patient. He waited on me for a year. He made it a pleasure buying. I'll definitely buy again from him. The home is nice but I’ve still gotta call and talk to Paul. There are a couple things, like my island is bubbling. But any time I do call them on little stuff that needs attention, they’re always out there to take care of it. I’m most happy.

My experience with Clayton was marvelous. They took care of whatever I asked them to. The door on my dishwasher wouldn't shut and they sent a man down who corrected the problem. Clayton did what they said they would. From the saleslady on down, everything went smoothly. I'm well-pleased with it and I'd recommend them.

My husband and I went shopping and we were told to look there at Clayton Homes. It was the first place we looked and we didn't have to look anywhere else. We were satisfied. We were one of the customers where Julia was both a sales and service manager because she was switching roles in the company and we were one of her last sales. She was great. She is gonna be great at her new job as well. I need to get with her. We have a few little things that they will be able to work on. Because every single time I have contacted them to fix things that we found wrong, they have come out. But no problems as far as obtaining the home initially, and the problems that have gotten fixed before have been fixed well. The process has been great. We are enjoying our new home.

The home buying process with Clayton was great and my satisfaction with the reps was good. I dealt with Chase Wise and they were awesome with it. I bought the home during Covid so it was a different and unique situation that we didn't get to do the open house deal like normal but everything else was great. I had to go out there when we did the open house and get the keys from Clayton Homes because they couldn't come out during that time. I understood all that. They explained everything to me so that was part of their goodness. There was no hidden anything. They were totally open with me the whole time with it.

Clayton offered a home and land type of loan through other people that they utilize and that sounded great to us, so we went with that. However, the whole deal did not go too well for us very quickly. The first gentleman that was dealing with our stuff ended up quitting. They handed it over to the manager, and we ended up dealing with him the rest of the time and he did not contact us at all. I had to contact him to try to figure out information. We asked for the house to be ordered in October and it didn't get ordered until I contacted them two months later. It was when I was trying to check in and figure out where our house was and when it would be prepared and ready.

Everything went well with Clayton. They are one of the major sellers around this area and it seems like they have a reputation of being better, like the higher end as far as mobile homes go so I went with them. I didn't want the hassle of trying to build a house on my property so it seemed like a good tradeoff. I chose the model that I got because it had a more open design. It's a larger open area. It has a shower and a bathtub in the bathroom versus just a shower. I also chose to have gas furnace and gas stove because I have free gas on my property. Everything's nice. It's got regular drywall ceiling and drywall paneling. In mobile homes, that's kind of rare. But the place wasn't cheap either.

Everything went about as smooth as can possibly be expected with Clayton, considering the circumstances. They were finishing up the job right when the COVID lockdown occurred. The guys scurried and did what they possibly could do to get us in the home on time. It was an unusual buying experience but these guys could not have done any better than what they did to get us in. They got us in right when we requested and they busted tail to get the job done. We were going back and forth with the factory because we had made about $40,000 in upgrades and changes to the interior of the home. So, they were doing different things. It was not a cookie-cutter home where they could say they've done this thing 100 times. They were doing some nice changes for us. I've turned a few people onto Clayton already. It's a big purchase and I did a lot of research. They've got the best package out there right now.

The process was good. The consultant was also good. However, this home had no options for customization. The walls are thin and the floors buckle. We had an air conditioner that was leaking water when I first moved in. I've been talking to the manager in Carencro trying to get some replacement parts for the house. That is no fault of the manufacturer. My cat scratched up some trim. He told me he'd get back to me and it's been probably three weeks. He's kind of hard to work with. I have asked them to direct me to where I can buy more trim at but I've never heard back.

My parents went to Clayton Homes here in Springfield as I was growing up. I’m also a trucker so I drove past the one in Lebanon. Seeing that they had a good deal on a trade in, I drove up and that's where we checked out. My rep, Mike, was really good. It was pretty quick on the closing part of it. We got the display model and it all went fairly smooth. I wish I would’ve customized it but that was right when the pandemic happened. The shops that were building the places were all closed down. Now that we've been into it for a while, there are a few things in the house that I feel that are very cheaply put together. When we first moved in, I had to go through and fix a lot of stuff. But it could be with it just sitting on their lot for a year or two and people going in and out of it.

Some friends of mine were looking into getting a mobile home and they recommended Clayton. I went and talked to them and they seemed to be helpful. I tried to decide what I wanted and they asked me questions. They worked with me well. The lady at Clayton named Christy helped me find the kind that I wanted. She also said that Clayton was a good company and that they build good mobile homes.

The process was outstanding. The only problem I'm having is the follow-up punch list and getting things taken care of from the move. The front porch light will not work unless the inside light is on. So, it's wired wrong. There's a bowed panel where one of the doors is rubbing up against so it's damaging the panel. There are also some other minor issues. They haven't come back out to do anything about it. It's been four months and I call them every month or so. They said they haven't forgotten about me and they're gonna schedule me in but I never hear from them.

I'm satisfied with Clayton Homes. My salesman’s name was Caleb. When I needed something done, he’d get on it. He treated me right. I would recommend them to anybody whom I know is trying to buy a house because my experience with them was good. They worked with me and helped me get financed.

I was perfectly satisfied with the process. Clayton did a great job. They were very attentive and kept me up to date on things. I've been very pleased with the home.

As far as the home being set up and what we received from Clayton, they cut a few corners. But as first time homebuyers, overall, our experience with them was really good.

I liked my sales rep, Colin. He was good. He went way out of his way to help us. He was nice. Even when I called him a lot, he was always available. I am enjoying my home. Its quality is good. I like it.

Clayton did have a couple models that kind of bought me in. I also talked to their salesman who was extremely nice. I only looked at two places and I happened to deal with Clayton because of those two things. I bought a lot model so I didn’t get to do any custom to it which was fine. It was more around my price range that I was looking at at the time. I had to make some quick decisions to get it going. I had some troubles on my end but Clayton was real patient with me. What had happened was I got some land from my mother which she signed over for me. There was a lot of stuff that I had to take care of to get that but everything went well as far as Clayton. Everything they did was on point.

I had good dealings with the sales at Clayton but the home could use some improvements. The molding has holes from the nail gun that they didn't fill. Also, instead of making sure that they've done the right measurement, they filled the corners where the moldings at the ceiling meet with some pipe caulking and moved right on. And the cabinets aren't square. The doors are crooked on some of them. The craftsmanship of what the factory did wasn't that great but other than that, everything went well with the dealers.

My wife and I have been looking around but couldn’t really decide on anything. I’ve tried a couple other manufactured home dealerships. We went in at Clayton and talked to Mario. My numbers matched with their numbers and we signed the paperwork. Gloria and Mario were two of the best salesmen that I could ask for. Everything happened earlier than what our projected goal was. From beginning to end, it was around 45 days. I'm a superintendent for a construction company so I had access to a bunch of equipment that made things really fast. My wife and I were very happy. We couldn’t ask for a better experience. I spent my first Thanksgiving in it and everything is great. There's plenty of room.

The fellow that dealt with us during the purchase and the build of the home was really good. Everybody we dealt with was great, except for the site manager. When we had questions, she talked about vague generalities.

I liked the style of Clayton Homes and how everything looked and how it was built. I was very pleased with the home buying process. They made sure everything was okay. I'm happy with the quality of the home. Kenny, the rep, checked on everything and he was super.

The home buying process with Clayton Homes was great, but I have had problems with the home. The heat is not right in the master bedroom. There was a gentleman who came from the factory. He was really great. But I had people sit here before that couldn't do anything about it. It’s still not right, but from what they told me, the vent has been put in the wrong place. I also had problems with the water heater. It went off three different times, and I had no hot water. The fire detectors would go off, and they found out that the wire was loose on one of them. It started doing that again today. I have nail pops in the home, too. The floor is vinyl, except the bedrooms, and you can see where the nails are trying to come out. It has been a problem getting stuff done. Still, they have been good to me. They are very good to deal with and I would recommend them.

I'm happy with the home. But trying to go through Clayton to have it put up was like pulling my own teeth out. We closed on it in September, and we were told that Clayton would walk through what was happening. We had heard that it was typically somewhere in 45 to 60 days that a house would be delivered out here, be set up, and we had an estimated completion date of sometime in January. They are already pre-made in the factory. Nothing new, nothing too crazy, about three months.

Clayton Homes has a good and easy process. Everything went smoothly with the home buying process. My home consultant was good. She was very helpful. She answered the phone all the time. I even called her at like 8 o'clock one night, and she answered the phone and answered my questions. I had some issues when I first moved in. Whenever you move to a home, there are things that are kind of out of place. But they responded quickly. The maintenance guy came and fixed everything. Every time I called back, they came out right away.

The overall home buying process through Clayton was confusing. They need to set up a system to where they could explain more to first-time homeowners who don't have multi million dollars but could invest in small homes. They really need to upgrade some of the stuff, or you’d be blindsided when you go in. You're really excited about buying these trailers, getting something for the first time, and nobody really sits down and helps you get through it. They could have a better salesperson at explaining the whole process.

My sister bought a home with Clayton and I liked her home. But her process was much better than mine. Hers was smooth and issues were fixed immediately. Mine has not been an easy one. It took a lot longer than anticipated. I was told that I would be in the house first by Thanksgiving of last year then it was Christmas of last year then it was February. I got an exact date in March. I gave my landlord notice and I arranged for movers. I got to Delaware and my house wasn't ready. This was in the first height of the pandemic. I had to live in a hotel for three and a half weeks with two dogs, which was not cheap. There was no food and only one change of clothes. I spent a lot of money.

My wife and I were in the process of buying our land and we were undecided if we're gonna build or buy something to put there. We were looking around and we happened to be driving by Clayton Homes on the Gulf Freeway in Houston. Jennifer was our rep and she was great. It's just we had some other issues and a lot of it had to do with COVID starting then it flared up. That delayed us big time with the contractors. The contractor that Clayton used for us to get our land improvements was also a big mess. There was a lot of miscommunication and dragging of their feet. They were not communicating with Clayton or with us to let us know what was going on. I had to step in myself. A lot of the county stuff was shut down for a little while so I had to keep checking to see when they were gonna open up. We're renting somewhere so we're trying to not pay rent and get our mortgage started at the same time.

We were looking for an inexpensive home to purchase for our daughter, and very quickly. Clayton Homes had a model that we liked. We liked the floor plan and the price was competitive. When we got started with them, everything went really well. We were trying to find out when the home was gonna be delivered. Then COVID just started and that kinda messed stuff up. So, I couldn't blame them for that. We had to call and push it along in terms that we still need that house delivered because everything was ready. It ended up turning out okay and it got set up with no problems.

My daughter lives in Tylersville and Clayton Homes was close. I worked with several people there and they didn't know things. Then we finally got there and I called them back and asked questions. I was really shocked that if Clayton told me that I didn't qualify for the particular home that I looked at, then why did it take me to call them back a week later after I felt like I was no good and kicked to the curb. That should have been a salesman point already. They should have already been ready to sell me something instead of me having to go back because when I went back, I could have gone to another one.

Everything went as smooth as could be with Clayton Homes. The rep was awesome and stayed in touch with us. If we had any questions, she was Johnny-on-the-spot. We had a small leak around a kitchen vent and the service guy repaired everything soon as I called. He was out that day. He was good and told me to contact him if I ever need anything. I’m enjoying the home nicely and I love the community. It’s great as well as the experience with Clayton.

Clayton is big out here in East Texas. So, we were just shopping around and ended up walking in there. Taylor, the rep, was awesome. Everything went smoothly and the buying process was great. They laid everything out there and they were informative. Nothing was confusing. The quality could be better but we're happy with the home. It's nothing too outstanding. It's a nice house and I'm glad we got it. I like that I’m in it.

The reason I went to Clayton was because we used to own a convenience store and there was a guy that delivered our milk, Adrian. He works for Clayton now and when we were looking around, we saw him. He's a real good guy so we ended up buying from him. It was really Adrian that sold it. They also gave us a better deal ‘cause we were going through him. The place next door had a trailer exactly like it. They went down lower than what the people next door did. We bought three of them from Clayton and I've had good experience with everything except one time. It was the customer service after the sale where they took forever to get my skirting. But any trouble I have now, I call Adrian and he makes sure they take care of me.

Their rep was very nice first time that I met her. She was always glad to see us whenever we came by and she would inform us about stuff. She kept us up-to-date during the purchasing process. I ran into a problem trying to get the home but it was on the city end. It's my first home and she explained to me everything, the way we're built and the way it's insulated. I like the floors in the house and the way it is set up, with the bricks around it. It's really nice and it's comfortable inside. Also, everything around the community we're in is family.

There was one gentleman who purchased a home from the Clayton Homes in Alvin and he referred us to them. At first, we were just looking and there was a credit that my husband and I had to take care of. When we came back, it was no more than four to six months later. We spoke to Randy at the Alvin location about our options, and then, after that, it was as quick as it could be. My husband and I started the process with Randy, and from the first visit till the last visit, it was very smooth. He made it very easy, so it was good.

I thought Clayton Homes was close so I tried them and the process was awesome. It didn't take very long. It took maybe 6 months but the main part was to find a property. I had tried other providers but they didn't get me anywhere. My rep, Carl, was awesome. He was the only one that did what he said he was gonna do, not at Clayton, but the other places that I've been. Clayton did what I asked them and answered all my questions. They got me my own home so I'm very happy about that.

My experience with Clayton Homes wasn’t very good. I won’t go buy another one. The rep didn't explain anything. They fired him and I understand why. The home buying process was fine but they could have put my underpinning under my house. In my contract it says they would come and do it. I called every week but they never did. I bought that mobile home in February of last year so I’ve given them long enough to do their job.

I looked at Clayton on a day that it was 102 out. I had gone inside and inside the building, it was like 76 degrees and there was no electricity hooked up to it. It meant that it was well-insulated and that was probably one of the biggest reasons why I chose Clayton. I got a three-bedroom and two-bath unit. Their third bedroom was bigger than on some of the models that I had looked at. Getting everything finished was a little slow but there were some extenuating circumstances so it wasn't all their doing that took so long. However, I'm not too happy with Clayton Homes right now. With the COVID and everything else, I've run into a thing where I had to pay medical bills instead. I had asked for a deferment for one month just to catch me up on all my bills but they refused to do so. They flat out refused after I bought it. I had had it for seven months and I hadn't been late on a payment yet.

Clayton was one of the ones in the area that's been around the longest. I went to several other ones and I just felt more comfortable with them. They made the home buying process easy and simple. I was out of state, moving here. So it went about as smoothly as I could really expect. The rep was great. He was nice and patient too.

Renee was great. She responded to every phone call and text in a timely manner. She got it done. She did everything she was supposed to do very professionally. I bought the house furnished and that was pretty cool. Renee set that up pretty fast. It came out very, very nice. Clayton is a good company to work with.

The guy that came and fixed stuff the first year was super nice. He fixed everything and showed up super quick as well. There were a few things that were wrong with the house. They were kinda cheaply made and some of the parts fell apart and that was why the guy had to come back and fix it. So I didn't like mainly how it was made. The price that we paid was cheap.

We liked the house and we liked the price of Clayton Homes. The home buying process as far as the administration of the purchase went pretty quick. It was decent. A home consultant helped us process through everything and was very helpful. There was a lot of stuff that had to be fixed as it came out of the factory. But it's been dealt with or still being worked with.

Please do not buy from the Harrisonburg branch. We picked home out, did all paperwork and got approved and then were told could not get that home. They said they upgrade us in home for same price. We lost our first approval which was good interest rate because of delays and second had terrible rate. We order our home, our master bath was wrong, no bookshelves were not our living room. They tried to tell me how to dig hole for house, spent a lot of money and still did not get right.

The home-buying side with Clayton was easy and convenient but the biggest issue was they came out and replaced the original door that was on it. I wasn’t aware of it and when I came in, I noticed immediately that the door wasn’t shimmed correctly. It wasn’t gonna keep water out because they didn't seal outside. It took about six months of hassle, and back-and-forth, and them sending their repair guy out to try and fix it. But he never did.

I went with the farmhouse layout. I really liked the looks of it. But purchasing the house was a nightmare. They put my house in the wrong spot and they had to move it. They were arguing with me and threatening me. They said they were gonna leave the house sitting where it was. It was bad. Clayton should set up where somebody comes out and looks at the property before they make a deal, and gets all their facts before they say they are going to do it. People considering purchasing from them should make sure that they get everything written down on paper.

I went by a couple of companies but I didn't like what I saw. Then I went by Clayton, I pulled in, and I ended up buying from them. They met my needs. I like the way the house was built. I had a great experience. They were nice and professional. I had a good time. The customer service is great. Everything worked out okay.

My wife saw Clayton Homes on the highway, and wanted to stop in there and look at what they offered. She was well set on Clayton and nobody else so we decided to go with them. I'm happy with the franchise owners but the salesman needs a lot of training. He needs to work with maybe only Spanish-speaking people. I couldn't understand him half the time. If I needed to ask questions, I asked somebody else. If you take the salesman out of the equation, I'm happy with everything else.

Clayton Homes Waynesville NC was terrible. Once we found the home we loved, we went to their location in Waynesville. It started out great until we were told we had to choose a different home because their mover came out to look at our property. We were never informed when the mover would come out. We wanted to make sure he was aware of the grading that will be happening to our land before home is set. The mover got in touch with our sales rep and informed him that I had to choose a (smaller) different home because he didn't want to move the one we LOVED due to it being 72 feet long. The mover told our sales rep that we could only do a 28×56.

I did have a good experience with Clayton. Everything went pretty easy and everybody was very friendly. I did have a great experience with each and every one of them. They did very well. They were very informative about a lot of things that I needed to know about what goes on about buying a home from Clayton.

The buying process was with Clayton Homes was okay and I didn't have any problems with that part. But they give you a lot of runaround about proving your income. Lisa, the rep, was great and she helped out a whole lot. She did good.

The process with Clayton was quick, efficient and relatively easy. I was able to customize almost everything in my home. However, I've got some concerns with the quality of the home especially now that it's been settled. There was a problem with the tile in the shower. It's been ongoing since the house was installed and it still has not been resolved. The follow through from Clayton is not the greatest.

Clayton Homes had what I wanted and the process was alright in the beginning but it turned out to be a bad experience. They hooked me up with a contractor and whoever they used for their contractor was very late. They told me they could put the house in in wintertime where I live. There’s no way that they could do that because of the snow but I asked the rep about it several times and they said that there would be no problem doing it. It turned out it was a couple months late because they had to wait for the ground to dry. They also didn't include any of the permits so when they delivered the house, none of the permits were attained. I had to go get all the permits myself.

Clayton walked me through the whole purchasing process and did a very good job. I was really comfortable with Shane. He wasn't pushy and he was very personable. And we really like our home. I like the layout of it. The kitchen and the living room don't have any walls so it's a great big area that we like. Also, it feels very roomy and glad for the three-bedroom home. We set up an office in one of them and have visitors, when they come, in the other one. I'm very happy with it. The only thing is we would have liked to have a set of stairs when they first had this home set up. We borrowed some from our friends in another city and we got that done but if that were provided, it would've been a nice gift.

I'm very satisfied with Clayton Homes. Everything was great. It couldn't have gone smoother or any better. I worked with Bill and he was great. We searched a couple of different cities and he ended up finding exactly what I wanted and needed.

I was very satisfied with Clayton's customer service. The way they took care of any situations or problems we had was very fast. They were professional about it. The rep did a very good job explaining everything. Through the whole process, I had two or three questions that I didn't quite understand and I just gave him a call. It was a very pleasurable experience dealing with them. They made the process very easy and simple.

My wife had a Clayton home when we lived in Colorado and they had the trailer at the right price and what we were looking for so we decided to work with them. The buying process was very long. It was a bad time to be buying anything at the time because of the COVID stuff. But the process wasn't all that bad. The rep we worked with, James, tried to help us get everything fixed. I had bricks that fall off the wall, cracks in the ceiling, and water damage problems going on. We've had contractors out here, good ones and bad ones, and they've been constantly working. I've had some that I told Clayton I didn't want ever coming back. But I still need them to come out and I haven't heard from the company for a couple of weeks or so. They should be out here fixing the back room that's messed up and they're taking forever.

I was looking at the onw directly across the street from Clayton which was Freedom Homes. They're owned by the same company and they had a model that I liked on their lot. However, I'd probably never buy one again. I probably wouldn't recommend anyone to buy one either. I've had so many issues and they've been out to my house since we got it 13 times. It's been about six months to fix things. It's very poorly-put together. The manufacturer tried calling me and wanted some pictures. It’s been an ongoing battle ever since we got this house. I'm very dissatisfied.

Clayton has wonderful customer service. When I went in, the guy that approached me made me feel more welcome and not just wanting my money so I went with them. David was my rep and I liked his personality. The kitchen was what made me want the first house that I got with Clayton. I changed the cabinet tops and the paper on the bedroom.

The process wasn't bad but it was time-consuming especially we went with an FHA loan. There were a couple little things where they kinda waited around and it kinda dragged out. We signed the papers around January or February but we didn't get to move in till April. I wish getting paperwork done would've been a little quicker but overall, it was pretty good experience. The reps were nice and pretty helpful. They took care of about anything we needed. If that was someone something was in the market for, I would recommend Clayton Homes.

We had been going to Clayton for about a year trying to finance a home but we hadn't gotten the opportunity to file an application because we were still undecided. But I really liked the representative that was there at the time. She's no longer there, but that was one of the main reasons we decided on a Clayton home. She knew what she was talking about. Also, the general manager is super nice. They explained the process, the warranties, and all that good stuff. The model that we chose is large and that was what really sold it. We needed a four-bedroom and it gave us the space that we needed.

I had bought previously from Clayton and had a positive experience with them. So I went to them again, recently. The floor plans were attractive. The value for the money and the square footage was very fair. I like the open floor plan that I got in the living room and the dining room. The only thing I wish that they might do differently is some overhang on the roof. There's no overhang at all. But my experience otherwise has been very positive and I would recommend them.

The homes at Clayton were more modern looking and didn't feel like a trailer on the inside. We bought our property straight off the lot. They were very caring and they took good care of us through the purchase process. It took about three months and it was pretty straightforward. We really like the three windows that are grouped together in the front that look into our kitchen. That was a big thing. Also, it's made well. It withstood a category two hurricane.

We were out shopping last fall looking to see what we might purchase to put on our little lot. We just happened to buy a lot down there and decided we're gonna put a trailer on it. We did some looking around and five different dealers came up with the floor plan that Clayton had that we liked the best, so we went with Clayton. Jennifer, the home consultant, did a great job. Clayton's staff did an excellent job, but the quality of manufacturing leaves a lot to be desired. Once we got the home and started looking and finding things, we're really not very happy about that part of it.

So far, our Clayton Home seems to be really good. Our home buying experience was good too. Any question we had got answered and it was smooth-sailing. The manager was really nice and the salesman answered a lot of our questions.

I was satisfied with the consultant I worked with at Clayton Homes and the purchase process was all good.

I was happy with what I was offered by Clayton and the quality of the home itself is great. But the service part is absolutely pitiful. I've been in my home for six months and they finally came out last week and did the first walkthrough. But I addressed that to them and they came and fixed some things. They got me on the happy side so far but there's still more to do.

Our experience with Clayton was a headache. No one would communicate with me. Everyone in the office couldn't even tell me my house was arriving. I had to let people know that the house showed up on my property. My big thing was you need to let me know when you're coming out there 'cause I've got animals and I need to lock up and I keep my property locked up. So, I have to unlock gates for people to come in. I had people show up and I had to leave work early 'cause no one would call and give me a time.

Clayton had the house I liked. I looked at a few places but my salesman was really my deciding factor in all of it as well. He was great. He really took care of me. He always answered my calls, called me back immediately and did everything with me. It was a really smooth process. He took care of me very well. He didn't bother or push me. I told him what I wanted and he showed me the houses. I really liked all of them. It was just an all-around good job.

Clayton's reps were very personal and I wasn't left in the dark on anything. They made sure that everything was taken care of for me. The person who helped me get the house kept me in the loop on everything. If there's any sort of update or anything, he let me know as soon as possible. His line of communication was always open and if I had any questions, he was always able to answer my questions quickly and efficiently. I was very satisfied with their service and my house.

I had an excellent experience with Clayton/Oakwood. This is the third home that I bought through them. Their rep was great and I am 100% satisfied with the buying process.

Clayton had outstanding services, especially our salesman TJ. He did pretty good. He was the one who kinda hooked us with Clayton and gave us a good deal on the house that we were looking for. Compared to Clayton, all the other competitors' quality wasn't as good. And although we had a bunch of delays, setbacks, and it took a little longer than normal, the process went pretty smoothly. The house overall is a good one although there were a few minor things like the sink faucets seemed a little bit on the cheaper end. Recently, the whole faucet spigot part shut right off and water started shooting up in the ceiling. We ended up having to replace that. Also, there's a little bit of trim coming off from the house settling. Other than those, everything was good. The electricity bill is a lot better than a normal-sized house or a motor trailer. The house definitely way better insulated and I'm not paying as much.

The process was okay at first then it got frustrating. We got the runaround a few times. We've gone through two or three representatives and we ended up working through the manager. The experience could have been better but everybody did what they could do to get everything done on a timely manner. The quality of the home is good. They still have to come in and fix little things here and there but other than that, we love it. We're excited to have a home and not being in a camper anymore.

I heard good things about Clayton. I had been looking at Clayton for about two years and I decided to add up enough money to pay for my mobile home. My home consultant was Crystal. She was wonderful and she worked with me. Everything was good with the process. The quality of the build is good. But it was quite delayed because of the COVID that hit, so it took a little while for my house to come out because of the manufacturers, and their people in their warehouses getting the virus. But other than that, everything's been just as good.

My wife and I bought the house in September 2019. Today October 20, 2020 is still not done. By the end of September they gave us the keys to the house because the contract was going to be done by the end of September but the was not finish. David in Newport News said he was going to finish it but today we still have a damage refrigerator, a crack window, a crack panel in the kitchen, a toilet in the guest room that needs to be change. I had to fix some doors myself, the driveway still not done yet so I have to park my Harley and one of the cars out in the street and the list keep going.

I shopped around for a while. Then I came to Clayton Homes and I just be comfortable there. I worked with Francine and she was wonderful and so sweet. Also, our home is totally beautiful from the front door to the back door and we're very satisfied. I had a cabinet one day that got messed up, but they came out, were Johnny-on-the-spot, and fixed it.

Our home buying process with Clayton all went smoothly and nicely. They did great, answered any questions I had and came back if I needed anything. It's a really good home. I bought a home that was a two-bedroom that had been on the lot a year. We just went through Hurricane Laura and Delta. I live in a trailer park and almost every trailer was devastated and unlivable. I lost little sidings, shingles and the skirting. But, nothing happened to the inside. It held up. It was one of the only ones that did and I'm thankful for that.

Our sales experience with Clayton was wonderful. We had the best people. They allowed us to pick out furniture, paintings and whatever furnishings that they had, and they put them in this trailer for us. They furnished it for us and we paid their cost at a reduced rate. That was so far above what they had to do. Anytime we've called out to have something done that they do, they've come out and took care of it.

Our rep was very personable and explained almost everything. But I had one minor difficulty. On the particular day we went out to look at the place, I did not take a checkbook with me. We saw what we liked and we decided to go ahead with it. My residence is approximately 50 miles from The Clayton Homes establishment. I handed them a credit card, which they accepted, and we put in a downpayment. Everything seemed to go smoothly until we finally decided to get to the closing.

I have two locations in Lake Charles, Louisiana. I was actually told by my buddy of mine to go to the one in Lafayette because he had just bought the same trailer I bought, the Cascade. We drove to Lafayette, and we dealt with Jeremy and Jamie. Everything has been amazing since then. Even after the sale, they've done everything. Even after we’ve been hit after two hurricanes, they still go out their way to do whatever they can to help me. The reps were amazing. They answered every question I had. They got me everything I wanted inside the home, and they made sure everything fit my budget. They stayed day by day until we got everything, how I wanted it, and the numbers are right. I couldn’t ask for better people to work for.

We heard good things about Clayton Homes and when we purchased from them, everything was easy for us. The customer service from Jason, our consultant, was amazing and we like everything about our home. Everything's set up perfectly for what we wanted. The cost is good, too. The house is on a farm and the community is also good.

Clayton was more convenient and I liked what they had. They were nice and they knew what they were talking about. I would speak directly with them about my issues and they fixed the problems. I got the home straight off the lot. The quality is good. But they could've used better tack strips and the people at the factory who built it did not silicone around any of the sinks or the bathtubs or anything to prevent water from getting under it. I did that myself. Other than that, it's a nicer home. There's more room for me and my family. I'd tell my friends to use Clayton Homes.

My mother was an employee at Clayton years ago. I love that the house is mine. I like some things. But I don't like the fact that all of our kitchen knobs are falling off. They slowly have started just falling off, coming unscrewed, then we try to screw them back together, they fall right back off. I like the house in general. But all the issues we've had has been just extremely significant issues. There has not been a lot of enjoyment. We have had significant issues to the point where we waited on our house for months after they said we were gonna get it, it took forever. We use their contractor to come out and do the work. He never would come. And then finally, they would say, "Oh, you'll have someone this week," but they would not come, and then this week, but they would not come. And then for two months, that went on.

Things went well with Clayton Homes. My experience went so smoothly considering I purchased and ordered my mobile home right during the height of the COVID-19 mayhem. I went with the Clayton Homes in Barboursville because of their reception when I went on the lot to look and getting questions answered. I upgraded some stuff and kept some stuff. I got the kitchen package where I'd get the range over the stove, the dishwasher, and the fridge with the ice and water. I got the farm sink with the Cole faucet. I also got the upgrade for the entertainment center in the living room and the extra cabinets and buffet in the kitchen. Most of the stuff that I added was in the kitchen because I grew up in a farmhouse and in a mobile home. So far, I've been impressed with the energy efficiency of the thermostat in the summer. I had been running an aerator 24/7 plus having the air conditioner on and my bill was lower than when I lived in a previous townhouse.

Buying a home from Clayton went smoothly and quickly. When I called with a problem, they sent somebody out to my location. Every time something was updated, they let me know.

Clayton Homes is right down the road from my work. We like the house. It's a beautiful house. It's just trying to get some stuff done that shouldn't have been the way it was done. At least treated it with respect, from Clayton Homes Lacey, it wasn't happening. And as much money as we put out and the issues we're having and not getting any results from that side of it doesn't make us very happy and doesn't make us wanna have anybody go there with that management. Follow through was not very good. Supposed to be called once a week during the whole process until after we get the home, then it’s supposed to be once a month. That didn't happen unless the rep wanted something from us. There has been issues with the house, and he would send somebody out and they would look around, say, “I have to talk to my boss,” and leave.

We own a Clayton home and got another from them. We walked into Clayton and said we liked a particular home and where did they have it. They showed us where it was. And because we already have a home, we didn't ask very many questions. But the couple ones we had like the insulation in the windows, they answered. The buying process went smoothly. We were not given the opportunity to customize the home though.

When I first started, my experience was great, but then the salesman I had that was doing everything he could, he left and went to another trailer selling place. I got put with the sales manager for that branch. At that point, we were having a lot of trouble with the place I live in. They were giving ** to everybody. I wasn't getting any information of how things were progressing and I'd have to call Clayton Homes every other day.

I've done business with Clayton in the past. This time, we bought a lot model from them. The home-buying process was okay. They've done some changes in their office recently when we started the process. They had just changed some people around to new departments, so they needed more training. Other than that, my rep was very nice and I'm pretty satisfied with him even though he misquoted us and wasn't willing to back up his original quote. It happens. And they answered our concerns even though it took some time.

The purchasing process with Clayton was pretty quick and easy for the most part. Austin was our consultant and he was kind of on top of it throughout the process. He had referred us to one finance company and they couldn't get their act together. He was able to get us with a different company that got us approved right away. He was helpful in getting us through the process and making sure that the finance people were communicating with us because they didn't do that. We were able to get ahold of Austin and he would get in touch with the finance people.

I had a good experience with Clayton. The first time I bought a home with them, I dealt with Justin, the salesman there. That was almost 10 years ago. Justin became a friend through the deal and kept that relationship with us through all the years. That's a good one. When it came time to do another home, we reached out to Justin and Adam to do it. When we were looking for properties to do a home on, my Realtor reached out and he knew who she was talking about right off the bat. That was kinda cool that even though we don't talk every single day, he knew exactly who she was describing.

We initially went through a different company and it turned into Clayton in the middle of the process. The buying process was absolutely horrible. I will never use Clayton again and will never recommend them to anybody. They are still making my life a living hell. It took forever to set up certain things and put certain things that we ordered and paid for in the house. They completely charged us for $2,000 worth of doors that did not come in the correct doors. But I finally got my cabinets that we ordered over a year ago and paid for. We ordered the trailer in July of 2019.

Clayton Homes was local in our area. We got a little cousin we're fostering and we needed the bigger house. We were just driving by, we stopped and found one that we fell in love with. We went back the next day and the rep gave us a price, worked with us and we got it. It took us two weeks to have everything done and three weeks to have it set. It was very easy. Clayton Homes was wonderful. I liked the stand-up shower and the garden tub in one bathroom. And it was really open. They had a little island in the kitchen.

One thing that would have been an improvement is to have somebody manage the experience from beginning to end. Sometimes, it felt like the project management side of it was a little lacking. But other than that, it was a good experience. The salesman was able to fix things as they came up. He knew a lot and then what he didn't know, he was able to get the answer to us pretty quickly, so I was pleased. We bought a model home so a couple of things wrong are to be expected. But with the warranty, everything was fixed promptly. It’s been a good home thus far.

When we went in and looked at the home, we had a really good salesperson. Then the sales manager took over from that point. With the starting of the home, we were given a date to be in it. That date moved four times and we were not called ahead of time to try to make arrangements. I understand move-in dates move, and I allowed for that at least 30 days, but it went way over that. We ended up paying a lot more out to stay in a timeshare than what we had anticipated so I was not really happy about that. Then, there were supposed to be folks out there working, and they were not. Where we were staying was not far from our property and we drive by here. As far as those dates, we could have been in this home sooner had the contractors been doing what they were supposed to do.

I'm from North Alabama. I've heard of Clayton Homes for a long time up there. I just didn't know how big they really were when we got down here. We started shopping around and we landed up at Clayton. We were looking for a certain design and Clayton had the closest thing to it. I was very satisfied. They did a very good job with me. James worked well with me and Sarah followed up with me after the sale and did a great job following up and making sure that everything was kosher with me and sent the crew out here to fix things that were wrong. And they were pretty good. I was very impressed.

I heard about Clayton Homes through a friend of mine. I went out there and I liked what I saw. Ron, the salesman, was very helpful. The home was good. We added a glass slide door to the back. Also, everybody was very helpful in getting whatever problem I had resolved. I will recommend Clayton to anybody.

I really liked the people. They were very concerned and they listened to me. That was the main thing. The process of getting the loan was no problem. I had some issues back when I got it that they came right out immediately and fixed. It's just that countertop. I'm a little perturbed that the company that builds it, up North Alabama, doesn't check before they send it. The people that came the last time had laid it out on some sawhorses so I could see it. It had all kinds of trash underneath so it was bumpy. I've got a hump of about 12” wide, and about 3” or 4” high, away from where the counter should be. This isn't right. I asked them that if they would take that countertop if this was their house and they said no. I told them that I would sign whatever I need to send it back and get one that's right.

I stopped by to see a model on a Clayton lot in West Virginia south of New River Gorge. The manager Glen **. **. Was quite rude. I guarantee he saw how I was dressed and made assumptions. I wasn’t allowed to see the model without an address in the county. I asked if I could get a copy of the model. He said no. Said look online. Well guess what sir. I don’t know what the model is to look at it online. I’ve spoken to Clayton reps in Florida. All of them have been nice. They said if I see a model on a lot anywhere in country. They can build it in Florida and to the codes of the state. This guy Glen didn’t Care about his company or the service he rendered. I suggest stay away.

We were looking for a trailer because we were renting. And the rent lady had went up all the way to $820. If we would pay that kind of money, we might as well just go ahead and pay for our own. We looked several places, and when we got there, they greeted us real well. They were so sweet. I’m the head of my house. I have a husband, but whatever I say, that’s what goes. I said, “Okay. We’re gonna stay right here.” When we started, it was nice. Josh had just started three months before we came, so he really didn't know what he was doing. But Mr. David took over. And once Mr. David took over, then we rolled, and it was so nice. I loved the hospitality. That’s why I didn’t move anywhere.

Clayton has done great. The trailer was just drawing to me. It was a smooth process. My son lives there and he likes the location.

I liked the home that Clayton had more than anywhere else. The rep did well while we were picking everything out. We got a farmhouse home and it was exactly how I wanted it already. We took a few things out and we added gas and stuff like that. The house is really big and there is a lot of room for all of my kids. But we were not super happy with the quality of the home. There are cracks and stuff on the walls, which is still settling. We're trying to get that figured out. The pocket doors were not installed right and they eat up every time you open and close them. When the guy came to do the fix, he just filled holes because he didn't have half the stuff he needed to fix anything. He told me that they would probably have to knock the entire wall down and redo it. We're waiting until everything is settled before they come back and fix everything.

I liked Clayton Homes' customer service. They stayed in contact. Everything went like they said it would. They got us in quick, and we really are happy in the home. A few things could be a higher quality, like the drawers. They put on the drawers with this plastic, so they break. If you put your silverware tray in the kitchen drawer, it breaks so you have to reinforce it. Also, the covers are a lower quality material. That's what it feels like, but I'm happy. We call the representative at Clayton and then they set up the repair. That's a relatively painless process.

We purchased a mobile home 15 or 16 years ago, and we were in the market to get the new one. We went shopping again and looked at different places. The same company that I bought my other mobile home with financed this one. I looked at the home and the pictures, and we looked at some of the homes there, and we picked one out that we thought we needed, and that was what we bought. The people we dealt with at the dealership, including the manager out there, have all been nice and patient. Unfortunately, they have to apologize for the quality of build of the Clayton plan. The type of work that they've done on this unit was substandard. They've been nice about coming out here and re-working stuff and redoing things they should never have to do. If this thing was built properly, it could have been sold for about $7,000 less than what I paid for it.

I’ve drove by Clayton and I saw a house that I really liked. At first, they were all right. Danny was the guy who helped me buy the house and he was excellent. I like the build of my house. But I have a problem with the people who are supposed to come and fix everything when they get it set up. I still have problems with my house. Since March, I haven’t gotten my spring door. I also haven’t gotten my bathroom tile fixed. My screen door has not been put up. I could go to Lowe's and buy a screen door but it’s the point of the fact that they said they are gonna do it. They are very lazy and poor about getting stuff fixed when they said they would have it fixed within weeks. Now it's been eight months. I’m tired of calling Clayton. Having a poor experience, I’m really against Clayton now and I wouldn’t recommend them to anyone.

I heard about Clayton Homes through word of mouth. Everything was great. The builders were great to work with. The home is all right, but it could have been a little better. The trim fell off. I have glued it back on. It’s just a minor thing that should have been corrected. Other than that, it was a good experience.

My in-laws had a home from Clayton Homes before. We liked the floor plan that we picked out of all of the locations that we went. Everyone that we dealt with was very professional. And when we had a few things that we had to tidy up, they were very responsive and quick at solving the problems that we had. They weren't really problems. They were just an outlet here or there that didn't work. But we're very satisfied with the people we dealt with. Honest to goodness, everything went right like it should have been. We've been happy with it so far. Clayton is a 5-star organization. I've already recommended them to someone else who is looking a home right now. They're looking at something to put down at the beach. You can't go wrong with Clayton.

Joe, the gentleman from Clayton Homes, was real nice. He was part of the reason we bought the house. He didn't pressure us into buying from them. He let it all roll naturally. I love my home. It's on family land, so I couldn't beat that. However, some of the trimming wasn't put on right so it has fallen off a bit. But it was an easy fix. Some of the light switch covers have also fallen off. Other than that, we like the shower and the living room.

The whole experience was terrible. I closed on the home in December but I didn't get the keys until April, making me spend more money than I actually needed to spend. It was a lot. The home did not get fixed accordingly. I won't buy another Clayton home again.

Clayton Homes' reps were very good. Go buy from them.

I was looking for a home and I Googled homes nearby, and Clayton Homes popped up. I looked at their homes and I liked what I saw. It was a home buying great process. They did what they said. They got me in my home within a couple of months. If I had an issue, I would call them and they would call me back within a day. Ruth handled my process and she did great. She was on top of it. Any kind of questions that we had, she walked us through it, even down to them bringing the home out and going through what process would be taken. She was very thorough.

Clayton Homes was the only place that sells mobile homes around our town. Getting the home there was less than 30 days. But since March, they still haven't come back for any of the repairs yet. It could be for COVID, but they haven't come back out and finished 100%. When they were moving the home, we had a hole in one wall, some leaky pipes, and just small things. I've talked to them a time or two and they told me they would get on it, and then it would go away. I forget about it myself. I work out of state. Other than that, I like how everything was done and I'm happy with it. I enjoy it.

We bought our home as it was on the lot. The lady that showed us the house was great. We love Dorian. However, some things could have been better like whenever they were stapling the trim on the walls, they were half-assed. And the cabinets could have been done better. It was like they just slapped it together. We had to have them come back and put work into it. Other than that, Clayton Homes was really great to work with. I'd recommend them to other people.

I worked for a company that works with Clayton Homes at their manufacturing plants, so I knew about their quality. The rep answered all our questions and helped us in every way he could. He couldn't have been any better. That process, before the actual paperwork, took an hour and a half. I'm totally satisfied with the quality. Clayton Homes did an amazing job. We appreciate it.

Clayton Homes had the house that I wanted. I bought it off the lot and it's very nice. Clayton was easy to work with. Jody was nice and helped with everything. She called me to address any concerns or questions I had. Everything was good.

We bought a Drake Mobile Home with a Den from Clayton Homes in Rosenburg, TX 1 year ago. It is an open plan just like we wanted with a very large island in the kitchen. Everything fits our needs perfectly just like we had in mind. We love it!!! We did have a few problems in the beginning with the home, which I am sure is to be expected. Thanks to Bob the General Manager things were taken care of in a timely manner, from the sale to the repairs. He treated us in a friendly but professional manner. I would also like to thank Marty and Frank who were the fixers of our repairs. Two great guys that both worked very hard. Thank you to all of you!! We would recommend Clayton Homes in Rosenburg, Tx for the purchase of your Mobile Home.

I was looking at buying a house to put on my property and I was browsing home builders. I thought Clayton Homes was the quickest way to get it done. Brad was my consultant and he was very good. He was a really big help when it came to when I discovered that my first piece of property was too steep to build on. I bought three acres of hill. Brad was was very patient with the process and going back over financing again to get the house put on the property. Clayton Homes is okay.

Clayton was the first place I went. They helped me get my home and get the old one out of here. I love my home. It's a lot warmer at night than my old one was. All the insulation was worn out in it. However, I had to wait for some things to be fixed because of the coronavirus like some plumbing that was loose and leaking. I still got a closet light that they haven't got around to fixing. Other than that, the contractor did a good job with the plumbing. Everything went all right.

The Clayton Homes consultant that I worked with, Mark, was awesome. He always had time to answer my questions, whether I just happened to be driving by at Stockton or if I called them. He always explained things in such a way that I could understand them. He was always willing to go the extra mile. As far as the time frame, it took quite a while but it wasn’t their fault. It was my fault. I had some credit issues so we had to wait until we got those cleared up. In the home, I had a bathtub changed out. I had those kitchen counters changed out. I had to have all of the doors widened for my son's wheelchair. So far, the quality's been great. The few issues that I had, they fixed all of them.

I went through the process with Billy and Jerry, and they were real good salesmen. They did a real good job. I'm in a better home now since I got the home through them.

Clayton's rep was very good and had excellent knowledge. We bought one of their homes and it took a while for it to become available. Still, they were professional and we had an easy and comfortable experience doing business with them. We're completely satisfied.

It was nice not having to worry about doing all the paperwork and everything was taken care of when Clayton Homes was in. I just don't like making monthly mortgage payments and at the time, I couldn't afford a stick-built house, but with the prices Clayton Homes was offering, I could get a house at a reasonable price within my price range. I also liked our rep, Connie, and I was impressed with her personality, knowledge, and skills.

The rep from Clayton was excellent and they had great customer service. I had an overall great experience and if there were any issues, they straightened everything out and took care of everything. They made my home-buying experience as easy and as convenient as possible, especially when it came to finding property to put the home on.

Clayton helped to find a way to make anything we needed happen. We got the home the way it came and the quality is good although in the bathroom, the shower and some pieces of the trim were starting to come loose. Clayton reps came out and fixed some of it. I was supposed to call them back about coming to finish it but I haven’t got the opportunity yet.

The buying process with Clayton Homes went pretty smoothly. They were very helpful in doubts and questions I had. I worked with two people. The older guy was Kurt. Then there was this younger guy that signed with me on the closing. He was the one that signed on the papers also. They were very professional. They knew what they were doing because I'm pretty sure they've been doing it for a while. Clayton's prices were better than others. As far as the home, I was able to customize the siding color. The quality of our home is pretty good and nobody bothers us in the community that it is in.

We felt that Clayton's pricing was better and the financial options with them were better. Our experience after purchasing has not been a pleasurable one though. We signed the documents in January, and we still have a lot of stuff around our house that's not been completed. We had been living in here three months and found out that the drain beneath our master shower was not connected, and it was pouring water underneath the house. Our septic wasn't hooked up right and our back door has to be replaced. The first service guy was unreliable, and then the second service guy only came once. They connected the drain pipe underneath the shower, but we still have standing water at the end of the house. It hasn't been pumped out from underneath the house like we asked them to, which could cause possible water damage underneath the house, to the flooring and the insulation.

We love the house. I couldn't ask for a better home. So from that standpoint, Clayton Homes is spot-on. The rep I dealt with initially was fantastic. She was the entire reason we went with Clayton Homes. Her follow-up and everything she did for us down to the financing options when our bank rolled over and screwed us on a loan once we were at that purchasing client. But she was fantastic.

The purchasing process with Clayton Homes was very good. When we finally found a house that we were wanting to purchase, Jamie gave us all kinds of information about it and made sure that he had the answer for any questions we had. If he didn't, he got it for us the following day. Then after we purchased the house, he walked us through every single thing.

We purchased our Lulabelle from Worldwide Homes in Lumberton Texas in December of 2019 after we lost our home to a fire. J'me and Brett were the absolute best. The buying experience was amazing. Fast forward to August 26, 2020, Hurricane Laura was approaching and with 150mph winds, we for surely thought that we would lose our home. Great news. This home can take a beating. We didn't lose one shingle. These homes are well built. I lived my home before and love it even more so now. I highly recommend Worldwide homes and Clayton builders.

We started out with one Clayton Home dealer in Greenwood and was buying a home that was on the lot. He never could tell us when he could deliver it. We gave a deposit but he never could tell us what was going on. So we finally pulled up, got our deposit back from him and went to one in Greer. We had to pick out a different model. Other than it took nine months to get the home, everything went fine with them. We worked with David and he responded when we called. They explained everything very well to us. They seemed to tell us that the holdup was at the factory, but we kept getting delays and delays. They paid our last month's rent in apartment because they were delayed an extra month.

I have a very good experience with Clayton Homes. I tell a whole lot of people about it and try to refer as many people as I can. In Roxboro, we only have Clayton Homes and then I found the house. It was three houses in three different places. The price was better at Clayton Homes in Burlington than it was in Roxboro. Gabriel, the rep I worked with, was very knowledgeable of everything. He helped me out a whole lot from day one, all the way to the end. He was very useful and very reliable in answering any questions I had. Any suggestions that I would ask him, he would suggest. If I asked him what he thinks about colors, he would give me his input on it. He was a very great salesperson. I like the fact that they let me pick out where I wanted the house at. The quality of it is okay. I'm having a few problems with it as for the air conditioning, but I can do upgrades how I wanna do them if I have to.

I had bought a Clayton home about 25 years ago. We were upgrading and decided to check into some of their upper level homes. We went into the Norris and the home buying process was excellent. We had a fantastic salesman. If there were any questions, he called directly to the factory to make sure that whatever we were requesting would be able to be done. We customized a lot. This home had a wrap around porch. We took the wrap around on the side off and made our family room six foot longer on the one side. We changed the bathrooms, so we could have an oversized shower. We have a modular and it has three sections and they're huge. We've got large family room with wall to wall fireplace and I got custom cabinets. We were very, very pleased with everything that we got.

My wife passed away and I wanted something smaller than we had. This home was the right size for what I wanted. Buying the home was easy. The difficult part was once it got here and getting the people to get it set up. I understand it happened during COVID, but it's outside. I had a guy that did the brick stuff around the bottom and I waited six weeks on him. He would come and start, then he would stop, then he would start, then he would stop. If I ran a business, he would never do anything for me. Because of him, Clayton couldn't do nothing. They couldn't do the yard and finish the gutters because of it. The home was delivered in February and it was the end of July before I got into it. It took too long to get into it.

Everything went well with my experience with Clayton Homes. They were really good. They knew what they were talking about and answered every question I had. We’re loving the home. It's in the same location I've lived for 10 years before I got it and we love where it’s at.

We were looking into the housing market and the houses that I found in my area didn't suit my needs. They're slightly dilapidated or needed repair or there was something that I didn't like about the property or the house itself. Some were just too much out of our budget. I thought of having a house built and was running across an idea that having a mobile home or a double wide put on the same property would be something that I can accomplish. We checked around and the first company I looked up was Clayton Homes. That was in Dalton. But Dalton gave me the sales pitch runaround and I didn't like their approach to handling customers or what the customers was looking for.

As far as the people working with Clayton Homes, our experience has been great. But the quality of the home, I over expected. They had nice homes. I have no complaint except for the quality of some of the things that I've seen. I know this was not an upper echelon, high priced mobile home, but there are some things unacceptable. In my small bathroom, the siding for the shower is coming off. We have not even been in this place six months yet and it's peeling off of the wall. It concerns me about other things that are gonna go wrong with this house.

The Clayton rep had good customer service skills. He explained all the hookups, like the turnkey deal of the house. They said we couldn't customize because it has to be the same way as the display. It was a long journey trying to get everything done and after everything was settled on the land, I still had issues with the home. The house has a manufacturing issue that I'm still trying to get resolved. The quality is not up to par of what I was expecting. If I were to have another opportunity to purchase another home through Clayton Homes, I wouldn't purchase based on the quality.

The service of Clayton was excellent. I'm a repeat purchaser. I had bought a home before. The salesman handled everything from every step of the way. He was upfront on what they would do and what they wouldn't do. He just moved the process smoothly. When we picked it out, one, two, three, it was done. The interior was what stood out. It had the drywall and it didn’t look like I had a modular home.

Everything was good through the sales. Our salesman was great. He did everything he could to help us out. He stayed in contact with us and got back to us in a timely manner when we had questions. When we got the keys to the home, nobody had walked in and inspected it. There had been a water leak and the bathroom was full of mold. The drywall was damaged in one of the bathrooms. So that postponed us moving in. But we already turned in our two weeks at our rental house by the time we got the key and found that out. So we had to go back to them and they were gracious enough to extend our rent for a couple more weeks.

The salesman we dealt with did a fine job with us and we worked well with him. He's a good guy and we really enjoyed him. When we entered the deal though, we were told four to six weeks, and it seemed to be six to seven months. There were unforeseen delays with the factory. The factory got hammered and they were really backed up at the time. Still, between the salesman and Jeff (their field guy), they had good answers for everything that came up. I'm happy with the quality of the house as well.

I talked to Kevin and he did well. We upgraded the appliances and then chose the color of the flooring. Clayton Homes did okay and they were easy to work with. But the people that they contract out don't follow up. The trim work would be the thing that I'm having the most trouble with. It's coming apart. You can see wide spaces between it right now and a piece around the door just fell off. I haven't been able to get anyone out to fix that. They put on an extra awning on my house weeks ago and they were supposed to come back to finish it but they never did.

I liked the way the home was and the quality is fine, but the work that Clayton Homes has done is inadequate. Cardell was all right, but he wrote up the sales agreement and somehow he changed it around. I gonna have to go up there and show them the contract of what price is in it, compared to what they're saying. The original loan was for $98,500 and they're saying it's only $92,000. They said they didn't have enough money to finish cleaning up the property. I started the closing in March and they have not taken out the trailer, the scrap and they have not straightened up the property. There's a trim on the corner of this trailer they still haven’t fixed as well.

The house was installed in March but I'm still waiting for stuff to be fixed. They came out last week and replaced the gutter and the front door. They ordered a sink and a window blind but they didn't have that with them this time. They had to come back and patch some of the walls where the cracks were. They still haven't fixed the crown molding, which I don't know if they're gonna do or not. It's been one fiasco after another with these people. They sent their boss out here and he supposedly gave them an email of everything they were supposed to fix and that was supposed to be done by July 4. But here we are in September and it's been an ongoing battle with the people down there. It's ridiculous.

I would recommend Clayton Homes to anyone, including my family. They were very helpful and I really appreciate everything that they did. I moved here from DC, and when I first came here, I saw the commercial on TV and I used to laugh about it. I said, "One of these days, I'm gonna have me one of them homes." I lost everything but the clothes on my back in a home fire on June 16th last year. I lived in McDowell County and the following week, my girlfriends came in from the city, and we went straight to Clayton Homes. My friends took me straight down to another state, Tazewell County, Virginia and we looked around at several homes. Clayton Homes gave me the opportunity to get the money. It was amazing how they helped me and my companion. I now live on a busy highway on Route 52. The young men who got this trailer in this lot in one swing were pros.

I deliver to Clayton Homes every day so I kinda had an idea of what I wanted and which particular facility I wanted it to come from before I even walked in the door. The home buying process took a lot longer than I wanted it to but it wasn't necessarily Clayton Homes' fault. A lot of that was because I was in the middle of trying to sell the house that I had and purchased the new home at the same time. I worked with two different Clayton reps. The first guy that I started with wound up transferring. So I started working with Allan after that. We got along good. I didn't have any problems with any one of them.

I wanted the split bedrooms, one on either end, and Clayton Homes had that. Instead of 6x6 decks, I went 12x12 and I love it. Everything they did, they made good on, except for one thing. They came out here and saw the old trailer that was here. They said they would remove all that rubbage and that I'll have a clear lot, but that didn't happen. They removed the old trailer that was here, but the old decking, the underpinning, and plumbing are still there. They pushed it down to the backyard. This brand new house is gorgeous, but then when you look in the backyard, you see all that. Still, I love my home.

I was gonna go through Oakwood in Greensboro. They said that Clayton was the partnering company and they're at Asheboro, closer by to where we live. Clayton helped us very well with the home buying process. It was kind of a slow process, as far as getting things out, because the weather didn't really cooperate much. But other than that, it was really nice. I have told other people about Clayton Homes and recommended that they use them.