Clayton Homes Reviews

It was a great experience, and I would highly recommend Clayton Homes to anybody who is looking to buy a mobile home. Denise, the sales lady who helped me, was really great. She was very informative and helped all throughout the process, up until we got the keys. It took four months total, between looking and trying to find a trailer and getting approved, and it was a really smooth and enjoyable process. It took a lot of the stress off of it.

During the purchase process, my experience was very transparent. They helped us out. We had put down a deposit on one and then switched over to another one. They were really nice about that. Everybody was super helpful down there. But I'm a little disappointed with the quality. We got the Maverick and in the photos for that, it appeared that there was wood siding in the den and in the ceiling above the kitchen. I came to find out that it's just drywall with wallpaper over it. Also, I ran into a problem because I purchased out of Fort Smith and many of their contractors weren't available because I live in Northwest Arkansas nearer to the Lowell location of Clayton. There was a lack of communication. I couldn't call the Clayton homes in Lowell to get their contractors. They were very secretive in that regard. Even though I was a fully paid customer with Clayton Homes, their customer service only extended from the location I purchased from.

They got some kinks they're working out, but I'm enjoying my new home. They put some wrong cabinets in, but they're working real good with me and I gotta schedule when I can be home so they can change them out. But other than that, it's been going good. The home had a sliding glass in the back but we wanted patio doors. But it worked out because I bought the doors and they had the crew take the sliding door out and the French doors in like my wife wanted. Also, there should have been more prep work done to get the ground ready for the trailer to go on. They could rake the ground and get the bigger rocks off of it.

There was a variety of models that they had. They took us into one of the homes, walked around and I was like, “No, I didn't feel it. It was really nice that they had it organized. There was no pressure. Our rep Mario gave us insights on the mobile home communities and which ones are really good. He was very knowledgeable about that. He really helped us.

The home buying process at Clayton went great. Our salesman was Davis. We’re enjoying the home. I definitely would tell others to use Clayton.

The quality of the Clayton Home, so far, is good. We had one leak so far on the roof. They came out and said that they think it could be some screws. The technician did the best he could to try to fix it. One thing that could be improved would be the quality of the doors. They’re not that great with the sealing off from the outside. One of them leaks and they told me there was nothing that they could do with it because it’s the way that they designed the houses. It’s just the way that the door is, it’s cheap. They tightened the door as much as they could. But the way the rain comes in, it leaks by. So, I had to build a cover over it. But they helped us out and were quick on it.

It’s worth every penny. I've had the yard done, a patio, some rocks, and stepping stones. Clayton put up one of the overhangs and then I put one over the entrance to the home. Just about everything is done. Everybody that has serviced with our repair has been excellent.

Overall, the sales staff of Clayton was amazing. But the experience itself after the fact was disappointing. They had some issues with upper management, and things that we were told were going to happen did not. The upper management changed the wording on paperwork to benefit them so that they would get more of a bonus. We wanted a 20x24 deck on the back of our house. The sales staff had put it in the paperwork. But after closing had taken place, we ended up with two 6x6 decks, one on the front, and one on the back. Therefore, there’s nothing that could be done about it because the paperwork says two 6x6 decks.

Clayton was terrific. They answered my calls promptly and whether it’d be an email or call, everything was terrific. We got a floor model and the quality is okay. The thin drywall is a problem when we're hanging pictures. But other than that, everything else seems pretty fine.

My Clayton salesgirl, Jackie, was absolutely fantastic. She walked me through every single step that I needed to know or needed to do. She gave me weekly updates as to what was going on with my home. If I didn't like the price that she had quoted me, I got a second opinion. She thanked me for that because she said it kept her on her toes to make sure that her team was within a reasonable price range. That worked really well. Almost everything went smoothly. They took care of what didn't go smoothly.

The reps at Clayton I worked with were very good. Our salesperson, Jose, was always available and always returned calls quickly. We really liked the house. The only issue that we've been having is the roof is damaged. We have continually been in contact with them. There was a contractor that came out over a month ago that said he would get the numbers together, figure out a game plan, and give us a call within the week. But it's been over a month and we haven't heard a word from him.

My sister bought a home through Clayton and she had a good experience. I figured I might as well go with them and I had a wonderful experience. They were so much help. Also, I love the home. I would recommend going through them.

The customer service was great. Alex did all the repairs and he was great. As for the home, when they say it holds the heat and holds the air, it does. When I cool it off, it stays cool all night.

I love our Clayton home, but we have had some issues with it. Our dishwasher was broken when we first got the house and so was our refrigerator. We also have the wood trim package that they didn't put together correctly. They said they were going to come back and fix them but they never came back. There's also the cabinet in the kitchen that wouldn't close all the way. They came out here to look at that. But they said there was no way to fix it. But they were very communicable and kind. It was all around an easy process. I didn't have a headache the whole time. It also went a lot faster than I had anticipated.

We had already found a home that my wife liked at the Tomball location. But the manager there who was very obnoxious and disrespectful sold the house that we had already been promised and paid a down payment for. She said she has a right to sell whatever she wanted because she was a manager or a supervisor at that location and that pretty much she didn't care about our situation, that money comes first. She also said the other customer was willing to pay the full amount and we were getting a veteran's discount and she would rather make the whole amount and give it to us with a discount. I would never talk to anybody the way she was talking to me and when she gave me my paperwork, she threw it at me.

Working with them was really good. They got us in really quickly and there was some lack of communication in some areas. But overall, they really helped us out with issues we had and really worked to make sure that we got the home that we wanted. They really worked with our limitations. I love the home.

The experience with Clayton was fine. The experience with the people was really good. It's just the materials to use on the house could be a little better. The nails that are used are like stick pins. It doesn't hold the trim on, so a lot of the trim has fallen off. They came out and they put some more of the exact same nails in. The counter, the little marbling stuff on the counter side, that's just glued on. That falls off too. I also had to have my dad repair the drawers in the kitchen because they all free collapsed and it was just plastic utensils, so it wasn't heavy. I had called about it, but they never came out for several weeks.

I enjoyed working with the sales rep, Jamie, very well. She assured me whatever I approve, that’s what it was gonna be and it was just as she said. Everybody that comes to the house loves it. If you need a home, go over to Clayton Homes.

Katarina, the Clayton rep I worked with was good. Any time I had a question, she was very persistent in finding out what she needed to know to get me the correct answer and take care of the issues that I had. It went well. I love the home but I felt it could’ve been built a little better. The doorknobs and stuff in the bathroom weren't put on tightly. They were falling off. There are also a few issues with the floor. But everything looks good and every time I called them, they had someone either the same day or the next day. I'm happy and satisfied. Everything, down from finding the land and the home was just amazing. It was worth the wait.

Travis and the people at Clayton Homes were awesome. They did their best, considering the circumstances. There was a holdup due to the worker but every little detail was taken care of in record time. The only thing would be that I do not like the kitchen sink. It's one big sink and it's stainless. Other than that, it was a wonderful experience. If COVID hadn’t been in the picture, I would have been a happy camper a few months earlier but I understand.

The process with Clayton went great. We went and talk to them and they got us set up with a mortgage company. It went really smooth. Our kids bought one from them too.

David **, at Clayton Homes in Grand Junction, CO was remarkable to work with. He was very kind, patient and extremely knowledgeable. He is in the Hall of Fame with Clayton and now I understand why. He kept me in my budget and delivered what he said he would. Excellent choice if you are building a modular home. Warmest Regards - Sue.

I could get in contact any time I needed them. They were good on that part. I had a good experience.

I love how fast it was set up and it’s a really nice home. I like that we got to pick the things about it. Also, I love Angie, the girl that we worked with. She did everything she could to make sure that we got anything we needed and if we needed a change up, she got it. She did what she could in a timely manner. Clayton really helped us out a lot.

It took a long time for us to get our home. Also, we had a pump under there for a well and Clayton did away with the hook up or cut the line. So, we'll have to pay somebody else to put another pressure pump in there. Other than that, the quality of our home is good.

Everybody we talked to at Clayton Homes was nice and tried to tell us about everything about a home, and all the people that set the home up were there to get the job done. They set the home up good and were friendly. My sister picked another home out. It was a 16 by 68. And they told her it’s about 67,000. She wanted to have it and they ended up telling her they couldn’t pull it out for some reason, and she went for a smaller one. So, I went from 68 to a 56, and it's 16 by 56. The 68 one had more room and stuff available and it turned out I had to pay about the same price for a 16 by 56. She didn't think that was a right deal. That's the only downfall of it all. If Clayton can’t bring the longer ones to where you live, some of these places shouldn’t have them on the lot, trying to sell them if they can’t deliver them. But everything went smoothly.

We liked the pricing and the sales representatives that they had. We liked the experience and we really like the home.

Purchased new in 2018 and set up on our own property by dealer. Dealer was somewhat off in keeping promises. Deal included skirting to be provided and installed by us but we had to hound dealer to get what was promised. The home itself was overall sound with a few exceptions. We found insulation completely missing in one wall which required drywall removal by them to install. Front door frame is warped and door will not seal to frame when closed leaving a 1/2 inch gap near top of door, They attempted repair while working on insulation but the repair was to place a large piece of foam weatherstripping on door. Highly inadequate at best and very unsightly. Also the door itself has a glass panel that has a gap at the top of the glass where the pane slid down inside the door, leaving an air hole to the outside. It looks like they tried to caulk this gap in the past but the pane has slid down more over time.

Clayton Homes was very kind in that I had to be there by eight o'clock in the morning for work. They rearranged their schedule to accommodate me. They accommodated me a couple of different times. And everything was quick, efficient, and pleasant. The mobile home was already parked in a spot at the trailer park, so it was all set up and ready to go. I like the floors, and the walls and the way they're done. It’s textured. And it's super cheap. We went ahead and already replaced the kitchen faucet. The tub and the sink, they're terribly made. That's the only negative I have so I’m gonna have to replace everything soon. Other than that, I had a good experience with Clayton. Go for it.

Everything was good during the purchase process and I like everything about the home. There was minor stuff I called them for and they did it right away. I had a screen put on my back door. It had a hole in it when I bought it. Also, we had to change the valve in the faucent in one of my bathrooms.

The homes from Clayton are nice but there are a lot of flaws. When I’m doing things, I notice why they didn’t put an extra nail or why there are corners in the kitchen that are not all round. When I was staining the deck to weatherproof it, I was thinking why they used a warped board. Also, they tried to fix the mother line in the ceiling at least three times. And when they were here doing it, they didn't cover anything. I had furniture in here so there were white specks all over the floor, on my furniture and on my farm door in the bedroom. It took me probably two hours to scrape all the paint and whatever they used off of it. It's black, but it showed up because it was white. I would call my salesperson and tell her that it's taking me forever to get all this off my floor and she would tell me not to do it and that she would send someone out. But she never did.

We bought in a CMH developed community in March of 2022 and to our regret we trusted that CMH would put as much effort and expertise into their community development as they do into the construction of their homes. As of this review, we have been in the home for six weeks, as for the home it was built months before and we assume it was used as a model as it was staged with furniture. The construction of the home is solid, but the finish on the home is terrible. There are paint drops on the carpet, on the linoleum, on the toilet, on some of the faucets and on the front concrete porch.

I had an absolutely great experience with Clayton. The rep was amazing. The home is really good and the home looks great. Few little issues here and there. But hopefully, they'll come out and fix them. The only thing we didn’t like is it’s an 18 X 76 and when they did those 18-wide, they put that big, ugly strip a foot and a half from the wall and it’s the most terrible thing ever. All it does is get in the way. When you’re sliding your furniture, it stops you. So, we pulled our light up and put the floors in. But everybody at Clayton was great. They returned our calls fast. It was an easy process.

Clayton was wonderful and I depended on them solely. My husband had just died and he had taken care of everything. So, I was totally new to this. My daughter had gone through Clayton Homes and gone for a quick look. So, I followed her. She said that they were good people. And they were. I couldn't have asked for better people to help me. I was impressed with Nathan, the manager, for his genuine concern for everything. He listened to me and gave me everything I wanted, and pointed out sometimes that we ought to think about this or that. These are things that I would have to purchase before I go with them. He helped me through a horrible time. I had to do sell my house but I wasn't ready to. He was very patient and understanding of my situation but yet, very professional.

The home-buying experience was good all the way until I bought the home and found the paperwork. Their service after sales sucks and I haven't heard from them but one or two times. They still won't come out and fix some of the damage in the home. They keep telling me that they're going to come out and fix it. The damages have been out there for eight months. The fan blades are falling off the fans. There's a door trim still missing. Their shingles ripped off the house and they haven't replaced that. The roof leaks and the screen door’s broken. There are cracks everywhere in the drywall and there are scrapes on the countertop. The faucets and drain plugs are not working. A couple of the drains in the bathtub broke off. Clayton should improve their service after the sale. If they come out and fix everything, I’d be happy. But for now, I contacted my attorney.

We have purchased two mobile homes from Clayton and both experiences have been wonderful. My dad also purchased one. They weren't pushing their product onto us. They've been as nice as they could be and very helpful in every aspect of the buying and also getting it delivered and set up. Everything has been wonderful with us. We were also surprised at how quickly it happened. We love the homes. We've been well pleased with everything. I have recommended people to go to Clayton.

I work in a mobile home community and I see a lot of the different manufacturers that come in. Clayton's the one that has the better customer service, the better built, and it's affordable. I like the open floor plans too. Everything was handled great during the purchasing process. I'm enjoying my home but there are a couple of things that Clayton scheduled to repair that need to be taken care of.

The home buying process at Clayton was good. We got in on it right at the start of COVID, so things were hectic and they've done a good job of being patient with us in all the questions we had. We love the home - the size, location, everything worked out for us. I’d highly recommend Clayton Homes.

It was a good experience with Clayton. They were great for us. They've done everything they said they were gonna do. There were a few things like there was a wall that was messed up. Just little things here and there that were not working right and they took care of everything. It's a good home.

We had a Clayton home before so I went back to them again. The home-buying process was pretty smooth. Working with my rep was all done through email. I like my home and I recommend Clayton.

Everything was great with Clayton. The guys did fantastically. Dan, my sales rep, was really good. He did everything we need to. He still calls and checks on us. Jeric, the finance guy that was doing the paperwork stuff over there was awesome. He's called and checked on me multiple times. Chad, the guy whom we got our financing through has called and checked on me multiple times as well and even called me wishing me a happy birthday the other day. Love the house. They fixed a few things though, like the shower. But they're fast and they take care of their business. Everything they do is top-notch.

During the home buying process, it was good dealing with the folks in Odessa. I'm in Midland. My home consultant was Robert. He bent over backwards. I called him after hours and texted him and he always answered. The process itself only took about a month. It took me longer than that to get in the house. There were a few issues but it wasn't anything on their part. It was me having trouble getting electricity hooked up. Once we got all that taken care of and we moved in, everything was great. The Clayton people are good folks and they go out of their way. They even call me occasionally just to check on me.

Clayton had the lowest price. I did the application on February 10th and on March 3rd, we were approved. It also didn't take them long to pull it out either. They were also nice, kind and fast. The home is comfortable and we're loving it. We had some little issues. But the rep walked us through it step by step and told us what we needed to do and how we needed to do it.

I like our Clayton Home. I like the floor plan that we ended up getting and the space. The way Clayton builds their homes as opposed to a lot of other companies that I've seen with my own eyes, Clayton makes a better quality home. I liked the guy that we dealt with a lot. He was really good. He made everything go as smoothly as possible. After we moved in, there were some things we found that needed to be touched up and they're booked so far out on that.

I have some issues with Clayton. I got a leak from the showers and the reason is it's coming behind the connection of the faucets. I have a video of this. Those who installed the faucets just screwed things and they didn't tie it up good. Other purchasers are also having the same damage. I just repaired another leak yesterday and I found there was damage inside the sheetrock. Today, I called Katrina over here. She is one of the sellers. Other than those issues, I would like to keep working with Clayton and purchase more mobile homes. It's just they are increasing too much.

Hannah was absolutely amazing. There were a lot of things happening with my timeline and the level of quality is not the same as it used to be 10 years ago. It’s in the dumps across the board. But it comes down to the question of are they willing to come in and work with you and fix things? When they sprayed the outside of my house, they missed a couple spots. But they're coming out to fix that. It's a little light on the inside and I'm going to be painting it. I told them if I’m painting, then throw me some paint. Clayton Homes is taking care of the things as we move forward.

My rep, Cody, did everything that I needed. I like the farmhouse look and he was able to direct me in the right direction to where he had one right there on the lot. As soon as he showed it to me, I knew that was the one. It was perfect. I'm very satisfied with everything, so far. Everything has been wonderful. It's the first time that I've ever been through buying a home by myself and Clayton Homes helped me tremendously. They would call to check and make sure everything was going okay. They made it a very smooth transition so I'm very pleased with them.

Clayton Homes is very good place to buy a mobile home. The sales girls tried to be as helpful as they could. However, I had a problem with the wait time on the mobile home. I ordered it in June, and I took possession somewhere in October. They give you shutters on the front, but they don't give you shutters on the backside of your home. That would be an improvement. I also wish some of the trim boards were a little more heavier and more substantial. I have a couple of doors that aren't quite up to my par too. One door has had a bow in it. It wasn't where it was installed, it was the door itself. It needed adjustment installation. I have had to call numerous times but they have tried to be very helpful and courteous.

The process was fast. We got our place and it was good. I’d recommend Clayton Homes.

Our next door neighbors used Clayton Homes and they recommended that we go to Clayton Homes Snowflake. We called them first, and we were happy with the service that was provided by them. We had several reps because of some unavoidable issues with the person that we first started out with. The person that sold us the place ended up getting sick so we worked with Blue who’s the manager there. He’s great. Carrie who’s also great helped us a lot. They all have a different position now because this was a long process. Laurie is now our contact person and she is amazing. She’s the kind of person that when you ask her a question, she immediately finds the answer and calls you back. She doesn't leave you hanging so that you have to call her back in a week or two. They're organized now, with Laurie able to be the contact, to help the new homeowners. That's worked out well.

Every Clayton Homes trailer we've ever owned in the family and otherwise have all been ethically good homes. They've never fallen apart from whatever reason. When I got mine, our rep was very knowledgeable. He knew exactly what I was trying to do under our current circumstance on why we had to rush to get this trailer and get land. He kept everybody he worked with and me in the loop as best he could with everything that was going on. Every person that has come to me about my property wanna know what it is, who I got it through, and I've referred them to the Clayton Homes I dealt with in Fort Worth.

We love the home but we've had a little bit of issues with adding in stuff in the home that was done in haste. There were issues with assembly lines or the molding wasn't nailed up properly. One of our windows broke on its own and Clayton Homes said they've been having issues with that. Also, we didn't get a walkthrough of our home. When it got out to our property and got set up, we had ordered it with no carpet, but there was carpet in the bedrooms. Had they done a walkthrough a few months before, they probably could have had it resolved a little bit quicker.

A neighbor went with Clayton and suggested we do the same thing. We did and everything was good. The biggest frustration was at some COVID-delay-related stuff. Things took a while but it was out of everybody's hands. We also weren't able to get a lot model and we had to have ours built. On the whole, we're very happy with it. We've recommended Clayton to a few friends.

I'm very satisfied with Clayton's process. My rep was very polite. He answered the phone when I called him. He took good care of us. He did what he said he was gonna do when he said he was gonna do it.

I worked with Justin and the team at Clayton Homes and they're great. They answered the questions and answered the phone when I needed. The quality of the home is good. The vinyl started floating a little bit but they came out and fixed that. The home is holding against the 80-mile an hour wind that we've had. In the future, if we ever do something, we'll more likely use Clayton again.

My home has its flaws and it's from settling. I have cracks forming in the wall and the countertop in the kitchen is coming away from the wall. It needed more sealant around it. I've been in contact on and off with the person that usually works with Clayton Homes and stuff like that. He just hasn't gotten back to me. The last text message that I sent out was on March 31. They're all nice and understanding when I get in touch with them and they're quick to send somebody out, usually. During the process, Clayton was open, as far as anything financial. The lender that I dealt with was on top of it.

I have recommended Melanie, and that was when my son and daughter-in-law went in and bought the other home. It was a very enjoyable experience. It's down in the Seguin, Clayton Homes. Everything went smoothly. Everybody was nice, and I have been happy with the service I've gotten from them and the home itself. Everything went like a charm. I was very satisfied with it. And I'm happy with the home.

The experience With Clayton was wonderful. If I have to, I’d do it again. The guy who assisted me was an excellent salesman and I applaud him. I would give him a 100 to 1000. The process from application to closing didn’t take long at all. We went in June and did our closing in August. Also, the financing was great. It was right in my budget. I like everything about my home. It’s very cozy and it’s mine. I'm not renting anymore from anybody. If there's anyone that I can help, I would recommend them to Clayton. They have wonderful trailers and salesmen. They help you and work with you. When no one else wanted to finance me, I went to Clayton. They did what they were supposed to do and put me in a home. I appreciate them for that.

The loan officer I dealt with was great. The home buying part was fine. It was the underwriting that did a piss poor job. And after getting into the house, we've had nothing but issues and issues. We had flooring issues. We've had damaged wallboards. And we've had people come in and out of the house just to repair simple things. Our refrigerator went out. We had it for a month. Clayton told us they would get us one brand-new. They gave us one and it has dents all over it. The total process took five months.

Clayton Homes has a heavy-duty reputation for being good builders and the head honcho there in the office was absolutely spectacular. He attended to all my needs immediately. I love my home. It's nice and spacious. It's exactly what I asked for. The way that it was designed was beautiful.

The first Clayton home I found was in Hattiesburg, Mississippi. I went there and they had some layouts of trailers that I liked. It was 150-mile radius where they could only deliver homes to and I’m outside of that 150-mile radius so they gave me the number to Pearl. They even told us, “If you go to the Clayton website and you see this trailer, but we don't have it on the lot, just let us know." When we got to the website of Clayton, The Major stood out to me. I liked the wall windows, the kitchen, the big soaking tub, the walk-in showers, and the double sink.

It was very easy process with Clayton Homes. Everybody was super helpful and quick to respond. They had a lot of knowledge on the questions that we had and were able to answer any questions. If they weren't available and we had to leave a message, they would get back to us quickly. They're nice people to work with as well as the technician that would come out for repairs. He would go the extra mile to make sure everything was taken care of it. We did some stuff ourselves with the electrical and the water. We were part of the waiting process but it was all good.

We were looking for something simple and not that cost is too much, and Clayton Homes helped us with that. The rep was very nice. They could improve their service department though. They asked for the same thing over and over again. Also, we aren't satisfied with the stairs that they built. We want something a little bit bigger in the front.

It was very nice working with Clayton. They were very professional. They addressed all my concerns. Even after I moved in, any time I've called, they've called me right back. I like the home pretty well. It's very open.

I was very satisfied with the home-buying process at Clayton. It was a smooth and easy process. The rep was a great guy. He shot straight with us. He was very helpful. I like the quality of the home too.

It was awesome with Clayton Homes. I like their professional attitude and willingness to make everything 100% great for my kids. The young man, Sal, was very respectful. Anytime he talked to me, it was always, “Yes, sir. No, sir. Anything that I can help you with?” He was a good salesman. He worked with us very well. We had one little problem with the air conditioning and we called, and the very next day, Clayton Homes had it fixed. We're ecstatic.

We were very satisfied with Clayton Homes. We ordered the trailer in April, and we got it in September. Everything is very nice though we changed a few things inside like the doors and the gas stove. We put windows instead of sliding glass door in the dining area. We’ve had a few things they had to come back for. We had trouble with the electrical. There were a few lines that weren’t working right. They also changed the smoke detectors because they kept going off for no reason.

The home buying process was transparent and what they said would end up happening happened. Chris, the salesman was very positive throughout the whole thing. He gave me a call every now and then making sure that everything was still good because of the one-year warranty still in action. The quality of the home is good. I'm really detail orientated. So there are some things about the home itself and the individual assigned to the house could have taken a little more pride in his work. There were some parts where they just sprayed foam sealant around to cover some gaps where the pipes come through to the house. Also, the door stoppers weren't perfectly aligned.

We told Clayton Homes what we wanted and placed the order on December 29th. We got the keys on September 14th. That seems a long time but with the pandemic, everything was closed down. We thought it would be 6 months but it turned into 9. We had to move twice during that time because we had a short-term lease, thinking it was six months. But it was worth the wait and Clayton Homes did as much as they could as quickly as they could. I'm completely satisfied with the process. I’m type A personality and I always ask questions if I don't understand or if I need clarification. I probably got on our rep's nerves but he didn’t say anything.

Starting out, we had one salesman and he quit. We ended up with another one named Brandon and he went above and beyond. He tried to get everything perfectly aligned with what we wanted. I would definitely recommend Brandon as a salesperson. He kept us in the loop and if he found that there was something going to delay, he would check it, call and let me know when people were scheduled. He would call to make sure that the people were there at the appointed time. I was amazed. The only holdback we had was the materials when everything was so hard to get. It was delayed a month which was nothing that they could control.

The home is of good quality. Clayton has great people who work there. Their service rep by the name of Willie was excellent to deal with. He was very concerned about what we were concerned with the home and very helpful in dealing with things that needed to be repaired or updated.

I like the price and the style of the Clayton home. I had a very good experience with their sales rep. I didn't feel pressured to buy anything. We came back to look three times. It was never a hurry-up-and-buy situation. We love the home. It's going well.

The home-buying process was very easy and they were more than accommodating. Jeff, their rep, always answered the phone and was quick to call me right back. He worked very hard to meet all of my needs. After I received my home, Ronnie was the repairman if I found any glitches or issues. He was very fast to respond and quick to make any repairs or adjustments. The quality of the home is pretty good and the insulation is phenomenal.

I purchased a Clayton home and in the first year the trim around my tub came off, the edging around the counters came off, when they moved the mobile onto the land they hit some branches that that damaged the roof, they sent out inspector who claims it was weather damage.... Then the air conditioner went out after they sent a repair man out 3 times to fix the problem. I had to shell out 2600 dollars to have a new unit installed because I could not get anyone from the dealer to at least absorb some of the cost. All in the first year of buying a Clayton home. Never again!

I was going to go to Clayton Homes at first, but Clayton Homes is backed up. So, I went to Marty Wright. But I didn't like the results that I got from Marty Wright. I went on my birthday last year and Stephen ** was my purchase guy that helped me through the whole process. He did the application. I gave the $1,000. That was on a Monday. By Wednesday, Wayde called me. He said, “I'm trying to get you approved for your mobile home. Could you unlock your TransUnion account?” I unlocked it and within 30 minutes, Wayde called me back and said tha I had gotten approved for a mobile home with Clayton Homes. I told Stephen that I was approved. If I had to do it all over again, I would, but I would do it sooner. Instead of going to Marty Wright, my first bet would have been Clayton.

I purchased my home in June 2021. The dealer I purchased from has been amazing. The quality and workmanship of my home on the other hand is horrible. I have a 100,000.00 home that might have cost 10,000 if that to build. Everything in this home is the cheapest grade that can be used I'm sure. My dealer has been trying to correct as much as they can but as soon as they fix one thing something else happens. If I had it to do over again I would have never purchased this home. I would advise anyone who is considering one of these homes to do anything you can to buy something different. They are beautiful when you are looking at them but trust me the construction could be done better by my 7-year-old grandson and the materials used are the worst quality I have ever seen. It have become very obvious to me this company only cares about their profits. Build as cheap as possible and then sell for 95,000.00 more than it's worth.

It was a great experience with Clayton Homes. They have nice houses. The rep I worked with was a nice person. She would always answer the phone. She was speaking Spanish because I don't speak a lot of English.

They kept me informed about my home. Every time they found out something about what was going on with my home, they called me and let me know when my home was coming. They helped me with everything I asked. Any questions that I had, they answered. If they didn't know it, they found it out and then they called me back. I asked them to keep the carpet out. I also got the color I wanted which is a darker gray. I also got the color shutters I want which is black. It was worth it.

John, the sales rep, was great. If he didn't have the answer, he got it for us. I wanted a lot of different things that this house did not have. We changed things with the walls, he got me three banks of cabinets in the kitchen, he got me an island I love, and we put a doorway in. We were extremely happy. The only thing is, the flooring is squeaking when we walk across it. It is bothersome but I talked to them and they said they'd send somebody out to see.

It was a great process. I'm very impressed. So far, we love our home. They've been out to do repairs, but they've been great about it.

Everything was fine. Every once in a while, I didn't get a phone call returned. But I understand people get busy, so I wasn’t sweating it. They're extremely flexible. They'll do anything you wanna do. But little cracks have shown up here and there. Some doors aren't fitting perfectly too. But I know the house has got to settle.

My dad got a Clayton Home. I liked the way his was set up, but I wanted something bigger. I went with the open floor plan. It was good working with the Clayton rep. However, we were living across the street at my parent's house and we got to see our house, but we couldn't go in it and couldn't do anything with it for three months. Apparently, it was 90% gravel out there and no one wanted to drill in gravel. But I like it so far.

The quality of my Clayton Home is good. I love it. I called them because when I walked across the floor in the kitchen, it was making noises. But they came out and they did what they were supposed to do. Didn't take them long.

Clayton did everything they said they were gonna do. The salesman did a good job but was a little frustrating. He didn't like to be questioned. I'm also trying to get my refrigerator complaint resolved since August. When the home was shipped from the factory, the refrigerator was not tied down. It's a little bit damaged. My understanding is that the factory sent a replacement refrigerator, but the service person at the time felt that it wasn't the exact refrigerator that I had paid for. He said he was contacting them trying to get me the same model. He has since moved into construction work for Clayton. I've spoken to the other person that took over the service area once and I still don't have the replacement refrigerator or resolution on that situation. I work full time and I can't call them every day. They tell me they're gonna call me back but I don't hear anything and weeks go by.

The Clayton salesman did a good job. Everything went along smoothly. The only problem I had was them trying to get my other mobile home. But they got it out at the right time and the time frame that I wanted it out. They sold it from the site. I thought it was like when you do a trade-in, that they were going to take the mobile home and pull it out themselves. But that wasn't how they did it. But other than that, the lady that purchased it, had someone to come and pull it. So it was okay. I only spent a month in a hotel.

I enjoy the home. However, there are a little bit of things that are popping up, like the door. I'm having the other lady take care of that. We're also having a few problems like the water heater. We haven't had a hot shower since we moved in in August. We have hot water but the showers are always lukewarm. I enjoy a shower. But having it where it’s just warm, especially during the wintertime, was brutal. The difficulties I'm having with the water heater made my experience a little bad. I'm not the only one having this issue. My sister is my next door neighbor and she's having the same issues.

My experience with Clayton Homes was very exciting. The first time, we didn't get it approved but I didn't give up and Clayton still worked with me. Within a year, we got approved. They were nice people. They treat you like family and I appreciate that. I love how they come together and not just one, everyone. They make sure you're happy and you have everything that you need. They also have a nice variety of homes to pick from. I like the open concept and that's the way they got it built.

The first time we ever went up there at Clayton, everyone, especially the person who sold us the home, was extremely nice. Kelly went out of his way to accommodate us. The home buying process took longer because COVID had come in and everybody was at a standstill on being able to work. But, these guys were great. They were Johnny-on-the-spot. We feel like they’re family. They made it very easy for us. As far as walking us through and letting us know what was going on, they worked very closely with our mortgage people. I've also had them come out here a couple of times and they've come right out and fixed everything.

I bought my single wide trailer brand new back in 2012. I’ve had nothing but trouble out of the shingles on my roof. They keep blowing off and already filed 2 insurance claims and they won’t replace the roof. I continue having leaks inside my house. The insurance noticed the shingles was stapled. This is causing continued issues with damage on my roof and the inside of my house. I would like someone to contact me about this. Thanks.

I had originally gone to Clayton Homes in Morganton and I wasn't very pleased with the people there. They weren't right on the process and I was upset about that. So then, I went to Shelby, and that was where I bought my home. The salesman, Allen, did a great job. He really worked hard to get what I wanted because, at that time, there were several manufacturers that were making changes to the homes. Allen and I kept talking and, finally, I picked one out that I liked and where the manufacturer would make the changes on it. Allen was great at helping me with that.

The Clayton Homes rep was really nice. She really helped us out. We were impressed. We had found a home that we really liked, and it is out of our budget, so we started looking at more inexpensive homes. The one we ended up with is laid out exactly like the one that was over our budget. It's a little bit smaller, but it still had the same number of bedrooms. We've got a few issues with the quality. There are some things we've noticed that we didn't notice before, and some things that are starting to come off the wall. Everything's fine other than that.

Going to Clayton Homes and looking at the house was good. But the dealing with the financial people is difficult. And dealing with the house so far has not been up to my satisfaction. How they installed the skirting, it is all wonky. It looks horrible. There are holes in it. Somewhere in the house there is some type of hole that caused us to have mice in our brand-new home. I have spent countless money on stuff trying to get it fixed. We might have finally found the hole, but now the mice are eating the drywall because they're in the walls. So, somewhere along the way, when Clayton was building the house, they left a hole somewhere so that mice can crawl into the house. We’ve only had the house since July, and we already have trim coming off all over it. So, the quality of the make of the house is not up to my satisfaction.

We had some really positive experiences right from the beginning and then immediately after we purchased, we had some negative ones. I spoke with corporate about that and once that feedback got back to my office, they've been good and on top of things since then. As for the home, we've had maintenance out there often because things are going wrong. The only part that really sucks about that is our warranty is gonna run up in August and I feel sure we're still going to be having problems after that. Currently, there's a crack in my ceiling that they're coming to fix.

The model we got was the only home that was on a lot that we could afford. They should have given us more of an option and understood where we were coming from when we said we needed a double-wide instead of a single-wide. Also, I wish the kitchen was bigger and has more cabinets. But the purchase process was smooth and easy.

The office was great. They were nice and it has a friendly family environment. We got the home as is but the foundation and the cabinet construction could have been better. Also, there were a lot of gaps in the floorboards and ceiling, a lot of the cabinets are not even, and a lot of the drawers are not put together. But it wasn't a big deal. Other than those, the house is nice and there's a lot of room in the yard.

Everything was on backorder so it took forever to get the people to do what they needed to do. Also, the quality is definitely not what I thought it was. For the ones that they had at the lot that I went through, the quality was excellent. But whoever put our home together didn't do a good job. They came out for maintenance about five times. I had to get them to come out to turn the doorknobs around because they were put on backwards. All the doors were locking from the other way. There were also a lot of things put on crooked, but Clayton Homes has worked with me and fixed all the wrongs that the factory messed up. If anybody's looking to purchase a home through Clayton, they're good people. They're gonna set you up. But you also want to make sure that you look into your own contract and try to do some of the work yourself. Sometimes the contractors that they use are very slow and are also behind.

Clayton Homes was good. My home has a good size with five bedrooms and two bathrooms. It could have been cheaper though. I went to the same dealership before covid and that same house at Clayton was 80,000.

Buying a house through Clayton was simple. There weren't many decisions that had to be made. Our coordinator did everything for us, and he was good.

My mom bought a double wide through Clayton and it seemed like an easy process. I did the same thing, except I went single wide. The process took longer than I thought to actually get into the house. But I understand the time we were in and the supply and demand. The home rep I worked with was great. We looked at multiple different homes. When it came to this one, she knew everything there was to know about it when we were walking through.

Jerry was my consultant and he made me feel very confident about buying the home and with all the things that they stood behind during the first year after I got set up. He made me feel pretty well comfortable and I felt safe about going through the whole process of making a deal. Everything went pretty good. Clayton was on time with all their calls. If anything was coming up that was gonna stop anything, they always called and let me know. So everything was good on that end. They kept me updated almost every other two weeks on the home until it arrived at the lot location.

Buying a home from Clayton was easy and good. I like them and the rep I dealt with was great. I'm the type of guy that likes when people call me and keep me updated on things and work really hard to get what I ask for. And he did that for me very well. He was all about helping me out and very attentive. So far, there are some the things we're still working on getting done but as far as the build, I got a good home from them. It's what I wanted and it's a very nice home. I've had problems getting parts and when they'd send them, they'd be in four different mobile homes and they couldn't find them until two weeks later. That was the only problem I've had and that might just be completely because of the way the economy is right now.

Working with Clayton was pretty rough at first but they did everything I expected. The holdup was my salesperson. It was just very frustrating. My wife and I had to do a lot of stuff on our own that they should have been taking care of as far as when it came to getting some of the permits and getting things rolling. But once the process started, we wanted to keep it rolling at a good pace. Every time we called her to get an update on stuff, it was either she wasn't totally focused or she just may have been new. We had to get the manager of the Anderson location involved in it. Once he got involved, everything started getting streamlined. He was taking care of everything that needed to be taken care of. If I had to do it all over again, I'd do it.

We decided to check out Clayton Homes and they have nice houses and in our price range. Clayton was able to work with us and show us what we could afford, and we liked it. When we tried to talk to them, we filled out the paper. It's a long process. Because of COVID, it took almost a year to be able for us to move. They have small supplies and delivery so we understood. They did a good job in the place.

I liked the number of bedrooms and the price of the home that we bought from Clayton. Everything seemed to work pretty smoothly and they were pretty knowledgeable and very helpful. They usually got a response within 48 hours on anything, even if it was to let me know they were looking into it. They also brought the home in two weeks sooner than what they said. Other than that, I had more issues with my bank than with the Clayton side and Clayton was helpful with that. They led me in conversations with my banker to make sure I was getting that set up right.

I've been dealing with Clayton Homes all my life and I bought over 30 houses from them. They are really nice to you, they do their job, and they help you get the house. They have nice houses and they do their best to work with you. I love them.

We found a home that we fell in love with. We felt that it was known for us and we brought that to the attention of Frank, the manager of the Clayton Homes location in Candler, North Carolina. We looked at several homes and always came back to the home that we ended up getting. Frank guided us through the process from beginning to end and he was very helpful in making our selections of interior options and exterior. It was a difficult time because it was through COVID and there was a lot of roadblocks, a lot of places that we could have stumbled. But he helped us keep going and a lot of that was because of all the restrictions out there. It was difficult because manufacturing was shutting down that there were various places couldn't get supplies and couldn't get product in, all those kinds of issues that Clayton had had to deal with.

The quality of the build is great but I wasn't happy with how long it was set up. It took a little while. They had different crews doing different things. They sold a bunch at one time and tried to make everybody happy.

I worked with Josh and he was really friendly. He was smart as far as knowing everything we needed to know and he was quick. He was right down to the point and helped out every bit of the way. The process was a little bit tough because I was a first-time homebuyer but other than that, everything worked out about as smoothly as it could.

We wanted to upgrade to granite countertops but we weren't able to. The basic countertops that came with the home were all chipped up. Clayton sent out a worker to replace it. When he came, he was fine, but the replacement product was also broken and it frustrated the hell out of me and my wife. So we are just going to order some granite countertops and replace it. Also, Clayton could have did a better job on the flooring. There's a little bit of bubbling in some of the areas and there is some cracking, like the base floorboards are not secured all the way through. When you're paying top dollar for your home, you don't want to have to walk and hear cracking in the floors. But as far as working with Rob and Clayton, they're not bad.

Clayton's representatives were all super sweet. They were very insightful, very helpful as far as designing my home and very courteous. With the COVID thing going on, it took a while to get the home delivered, but the overall process with the people at the lot was amazing. The home was custom-built. We designed how we wanted the bathroom. We picked the style that we wanted, the island, the color of the cabinet and the walls, and the floor plan. We went with the four bedrooms, three baths instead of just three bathrooms and a bigger room. We liked what we got. We liked how it was designed. They made it easy. The floors all look amazing. Overall, we are 100% satisfied with the build of the house and the buying process.

My girlfriend picked the model and she liked it because it was more open. There are bigger rooms and higher ceilings. What really got her was the open room concept. We upgraded the cabinets, and we added a fireplace and entertainment bookshelves on each side. We also did an upgraded siding on it. We did the process right when all the COVID stuff hit. So all of the home builders were behind. We were told it was going to be done by February of last year. But when the pandemic was in full fledge, it took an extra six months to get it in due to the home builder. Other than that, the process was fairly easy because we did some of the stuff ourselves as far as porches and the grading, the backfilling, and the seedings.

We love our new home. It's super nice. We like the way it's laid out and that it's super spacious. In our last house, the kitchen was shut off from the living space. I didn't like that. This one is open. We have four bedrooms, so my husband is able to have an office, and then my kids each have their own room. As far as the local Clayton Homes office, the reps were great. They told us what to do every step of the way and made it very easy. We did everything in their office. When we did the signing, we still met somewhere pretty local, and then they laid it all out in front of us and explained it step-by-step.

I'm not very happy right now with the state that my lawn was left in. It's a huge mud puddle. The dirt was supposed to be pushed around so everything is level and it wasn't done well enough. It's dangerous to walk out my front door to my driveway. It's very slippery and I fell one time because of the ruts and the mud puddle. Also, the person who did the permanent foundation for my house left huge chunks of concrete all around. But I'm very happy with the person who put a fence around the area my dogs will be in.

The process didn't take as long as we thought it would take and Bob worked his butt off to get us into this home as soon as he could. I’ve got his personal phone number so if we need anything, all we got to do is call him and he would do what he could do to get it fixed for us. His team is excellent. They work hard and fast to get what's needed. It’s a beautiful home. They’ll come out one more time for cracks but other than that, I had a wonderful experience and I'd tell anybody about it.

Everything went well with the home buying process. We're really satisfied with the home. I highly recommend Clayton.

So far, the build is good. But whoever designed them should have to live in them for a little while, before they put them on the market. There could be more outlets in the bathroom and laundry room. There's only one outlet in the bathroom which is crazy. Also, the bathroom's the farthest from the heat pump. So, I have a heater in there and the plug-in is above the sink. That's not the best place.

Clayton had nice homes. We walked through with somebody and they answered all of our questions. They knew about their product. It was a really good experience. Getting the home placed on my land was a lot smoother than I thought it was gonna be. I had heard a lot of nightmares about people, their home not being ready or taking forever. But they were waiting on me 'cause I was the one doing all the work and preparing the land. As soon as I called them, they had it there within a couple of months.

Our salesperson wasn't the best. We were supposed to be aware of when the home was being put on the property so we could pictures of it. We'd swing up and check the property and that's how we found out our property was being cleared. But unfortunately, the house was already on the property. The salesperson wasn't available to us the way she should have been. My salesperson was out on vacation, then she was out sick and then she was on vacation. We had to talk to whoever was there. At one point, the manager gave me his cell number because I was getting frustrated. We just wanted to know what was going on. I put in a complaint with the manager.

The process was fast. They were nice and they dealt with me. I still didn't get the trailer that I wanted but I took what I could afford to pay for. But, I had to wait four months for them to get it built and delivered. I got the home the way they had one on the lot. The quality of what I got could have been better though. I have a molding issue. The lady said once the home got set up when I moved in, they had 30 or 90 days. The dude fixed what little issues he saw. The last time, they told me they couldn't fix anything else on the inside. Other than that, Clayton impacted my life well because now I have somewhere to stay. I had a good experience dealing with them.

The home buying process at Clayton was very quick. I was very pleased with it, too. The rep was very nice. She did everything that she said. Regarding the quality of the home, some things could be done better, though. Like trim keeps falling off everywhere. We're still waiting for the company to come out. But it’s always raining over here so they can’t come out, they said.

The application process at Clayton was very fast. We love the quality of the home, other than the trim work. It's almost like they had their nail gun up too high. So, they punch their nails completely through the trim. There's trim coming off everywhere. But other than that, it's great. Everything's fine and perfect. But the sales rep that we had was an ** and cocky. As soon as we got signed, he didn't care about us anymore. I had to call him to get questions answered, and he never would call me back. When he did, he acted like he was put out. Besides him, all the other guys were really great. Everyone was wonderful and helpful.

Lee, our salesman, was extremely helpful. He found us a really good deal on our budget. We had a few little things with the home we got but nothing that you wouldn't expect when trying to set up a new home. We had a few floor joists fall which that's just gravel settling. We also have to get our thermostat fixed. That is not necessarily a Clayton problem but when they set up the air unit, the thermostat with it was fried. I'm dealing with the AC guy and that's been about two and a half months in the making trying to get the original smart thermostat back in. But we're supposed to be getting it back shortly. Other than that, there were minor things like one of the vents and a little roof leak that did no damage. Jamie, the repairman in McComb is very professional. Also, the setup crew did a great job cleaning after we got everything set up.

The whole experience with Clayton was great. It was a great first impression all around. It just continued to grow as a better relationship between me and the three people that I worked directly with, Christian, Ellen and Lou. Compliment to the plumbers as well and the guy who did the ramp in our stairs. They were all very professional and nice people.

The purchase process was expeditious and the reps were great. They went out of their way to help us get into the house. In three months, we were in it. But there was a sewer in the master bath and the door wouldn't close as there was a levelling issue. The tech fixed the door without doing anything else.

Clayton did an excellent job with us. Everything was step by step. Everyone was really respectful. They told us everything that they were doing. It was great even when they put the underpinning up. It was a very good experience. We are enjoying our home very much.

The layout of the home was great. It is so open and big. It's the design that my wife likes. We didn't want the door out of the utility room to the back, so we got rid of that door and added in French doors in the dining room. We also changed the layout a ton and made it a lot better for us. We did the purchase right in the middle of COVID. So the process was a little slower than I was expecting. It took a little longer. But I also understand because the times were crazy. So it wasn't a big deal for me. Everything was okay.

Clayton Homes wanted a bunch of information I wouldn't want to give them for the application for the loan so I just paid cash for the home for myself. I put money in the account and used that for my collateral. I didn't wanna go through their lending process, so it was pretty quick. I closed within a week. Clayton Homes has done everything they said they were gonna do. Anything I've had a problem with, they've come and fixed or sent somebody out to fix it.

They were excellent. Buying a home was very simple and everything was smooth. The representative walked me through everything. If I had any questions, he was right on it. Clayton is the best place to live. I will refer them.

There are small things in the house that have to come up or will come up because it's a manufactured home, and anytime that I would call and see if they can come out and fix it, they always have good attitudes about it. They work with trying to be out here during the week because I'm off four days during the week. When they make a schedule, it's at times where they make sure I'm not busy and that I'm there. Before they come out, they'll call me and let me know they're on their way. Then, they'll be out here, fix whatever issues that come up, and I haven't had any issues out of what they've fixed since then.

Everything was okay until we got the home set up. I hadn’t been that happy with the process. I’ve got a pond right here at one end of the trailer. I had topsoil in here, and now all I’ve got is just Clayton mud. They said they’ll hire a guy that’s gonna bring some topsoil in and fix that for me. But it’s not fixed yet. It's taking a lot of time. Also, they didn't stub bound the drainage pipes in the utility room, and the guys that were setting them up didn't see them. So they've had to come back and redo them.

Andy from Clayton Homes came out and helped us. We chose a model and I like the bedroom as well as how it’s set up. Andy said we could have put a backdoor in, but we decided to go with a sliding door. Then, there was something about the carpet, but we ended up changing all the tiles. From the time we went there, it took about three months before the home was put in our land and it was not that long.

We had a brand-spanking-new salesperson who was learning. This was his first sale and he was great because he helped us go through everything and all kind of questions. If he couldn't give us the answer, then he went to his resources, and he got us the answers that we needed. It was a good experience. When Clayton said they were delivering the trailer that day, they showed up within an hour and it was set in place and tied down. They were out of here by about noon and they were able to roll in and put it up on the slab and do everything they needed to do. Then we had our own crew come in and hook up everything, and we were good to go.

Clayton Homes met my needs because I needed a home for Windsor too, and in Robeson County. They were phenomenal. The sales guy, Brian, was very knowledgeable with his product. His manager was very knowledgeable. It was a pleasant, painless experience. It was smooth from beginning to end. This is just a temporary until we can build, because we sold our other place. I’m used to custom cabinets that are real wood. It’s nice, and it meets all of our needs. I highly recommend Clayton. They’re a very efficient group. They work as a team, even from their setup guy that sets the mobile home.

When we originally went into Clayton Homes, we filled out our criteria in the sales office and then we found a house that we liked. We started talking money, but we didn't make enough money for the house that we were being sold. So we had to go back to the drawing board and sit down with the sales guy. We wanted to continue moving in finding a house. But there were setbacks after setbacks, and we were in a volatile situation. So we were pushing to try and get the house and then move my family in as fast as possible. So that definitely did not make my wife happy.

We started working with a guy but he moved to another county. So Morgan had to take over. She was a little lost with everything, but she did everything she could do for us to make sure we got what we wanted. She went out of her way. She did everything she could possibly do to please us. I'm satisfied.

There were two outlets, one in Jackson and one in Lexington. I was skeptical after I went to the Jackson center. I didn't feel comfortable with the personnel. My wife was looking online and there was one in Lexington. It was an hour and 10-minute drive, so we went there. And within two times of going there, we knew that's where we were buying from. We like the folks there, how they greeted us, treated us with respect and helped us do the process and explained it. And they were really good. Tommy and Ms. Betty were helpful. When we did the final, wood prices had went up because of COVID, and our mobile went up by $3,000. I was a little miffed, but it was explained that that's the pricing of the wood. I did a little checking around, and that's exactly what happened. So, it was just a cost overrun. We went with them, and did it for a year before we finally were able to pull the trigger on it. After that, we've had good luck with this. And we love our home.

The process was time-consuming. We started sometime in the spring of last year. This home was for my daughter and her three boys. She actually got in it in August. There were problems with getting material during this pandemic. That aside, the quality is great as far as manufactured homes go. Compared to what my daughter was living in, this home is 100% better. There is some cheapness to manufactured homes but it's something you have to live with when you go that route. On the whole, the people we dealt with at Clayton Homes were great. They responded promptly to issues.

The whole time with Clayton, it was great. Even now, they still check on us. The process also didn't take long at all. We had our land already. So, once we got the okay that we could get it here, it’s done right. It was here by August.

None of the builders I tried approved me. Only Clayton Homes did. They worked with me and helped me get my home. The purchase was great. The home I initially chose was going to take a little bit to get here. I was told six to eight months. I was desperate for a home so I went with whatever they had available that they would approve me for. I wasn’t picky. The home I got stands out because it's new and it's better than the home I had before. Clayton could have made the home bigger though. The process took about maybe three months because I was having to tear down the older home myself and take it out of the lot. They had to wait on me. Other than that, it would have been really fast. I'm very happy with Clayton.

Clayton's homes are what I needed. But I had a problem with the people who put my house together at my lot. They left screws and nails everywhere. I said something bad about it and my rep Adam apologized for the inconvenience. Also, I don't like the edgings and how stuff's falling off the walls. I'm having to put them back up. Other than that, Adam was helpful. Everything I had a problem with, he fixed for me.

I explained to the rep Jarvis what I was looking for and he let me look at several different homes. We made our decision and he let us know what we needed to do in the process. We went ahead and did our application. As soon as our approval came through, he kept in contact with us about everything. We then went in and chose what we wanted in our home such as the floors and the siding. Everything was taken care of. We put in the order and we were given a certain time. Luckily, something happened where there was a home that came in that another couple didn't want and it was exactly what we were looking for. We got our home in a very good time so everything was perfect.

There was kind of a hiccup at first. There were people managing the office in Elizabeth City who got replaced. As soon as their rep Ray came down, things moved smoothly. Clayton was quick. Our house came from the factory at the end of April and we moved in in July. My wife and are happy with the house. We host friends and family so we like our open floor plan. The kitchen and living room are open. We also put the house 180 and we took the bathroom out of one house and put it in ours.

The home buying experience was really good. A lot of people told me it was gonna take two years because of the COVID situation. But it went a lot faster than I thought it was gonna be. I had Amy as my rep and she was absolutely amazing. She worked our budget and she knew exactly what I wanted in my kitchen. Also, she knew that we wanted a double-wide but we couldn't afford a double-wide payment so she found us the biggest single-wide.

Clayton's team was pretty good and the homebuying process went great. But we're almost a year into it and my husband is not liking that we've had people come out to fix stuff and they're not fixing it. For instance, the walls were cracking underneath the windows in the living room and when the guy came out, he put tape over it and puttied it. But then he didn't sand it all the way down and we're left with big humps in it. My husband's getting ready to call them about it because the guy that comes out to fix all these stuff is colorblind, so I don't know if he can even tell that it wasn't fixed right.

The rep was awesome. He helped out a lot. There are a few things that I'm not pleased about but other than that, the home is good.

I had a good experience with Clayton. We had a certain budget that I did not want to go over. They had a home that met that budget and they were really good to work with us. But there were some issues with the house when they brought it. This was normal from the hauling. When I called in the order, Clayton fixed the issues immediately.

The home-buying process at Clayton was very good. With Clayton, it was more like family than salespeople. If I need something, I call them. When we first moved in, there were a few things I found. They sent somebody to come and fix it. What they couldn't fix, I tried to get them and I kept on calling. Then I finally talked to Michelle. She said she had called the manufacturer of the home. She gave me the number. I called but it took them a while. But they came and fixed everything else.

The sales lady, Anita, was so cool and straightforward. I didn't even have plans on purchasing but I felt so comfortable, so I went ahead with the process of it and started that day. I didn't know that my little town was gonna put up such a fight for a home as far as permits but Anita helped me through everything. I remember talking to other people about their process in buying a home and it was absolutely nothing like mine. I enjoy our new Clayton home very much. I have a singlewide with high ceilings. It makes it feel bigger than what it is. The little island and dishwasher are a big plus. For the price, I cannot complain one bit.

The rep was great. I wouldn't trade him for anybody. He did everything that he could. But I'm disappointed in other things. There are cracks in the foundation. There are cracks that reappeared that were previously fixed, doors that are not filling the gap, some issues with the vinyl flooring, and I could go on and on. Clayton Homes told me to hold off until my six months were in then make a list and send it to them.

Clayton Homes was probably one of the only, sales-wise, that would get back with me. I liked my salesperson. He got back with me with answers right away and was not pushy. The home is one of the medium-quality homes though. There have been a few issues with it. I probably would have chosen something with more durable cabinets. They don't seem very sturdy after being there for a while. They are a little bit thin. But Clayton Homes was very helpful with everything. If there were any little repairs that needed to be done, they'd send someone out with no questions asked.

First let me say that the dealer we purchased the home from has been great to work with however the home builder Clayton Homes (Schult) are the worst to deal with, We moved into our home Christmas Eve 2020 so we have been in the home a little over a year. The home is falling apart, we have had to have doors and windows replaced, the floors bounce when you walk, we have cracks in the drywall where the house comes together at the marriage line, The kitchen cabinets are coming off the wall, the crown moulding has dropped from the ceiling and has been repaired more times than I can count and now it is coming down again. The edging on the countertops is swelling and coming off. This was suppose to be our retirement home but so far it has been nothing but trouble. I would not recommend A Schult or a Clayton Home to anyone. They are Junk.

Clayton Homes had what we wanted in our price range. We'd looked at several other places, and nobody had what we wanted and what we could afford. Also, the customer service at Clayton Homes was the best I've ever had in my life. Everything went according to plan. They were there when they said they would be there and done when they said they'd be done. We got to choose the paint color and we upgraded the carpet. We changed the pantry. It was supposed to be a half pantry, half closet. We put in a whole pantry. We also put in a couple extra outlets.

My experience with the rep was excellent and it even got better towards the end. He always stayed in touch. He was always amicable and ready to answer any questions that I had. He facilitated us putting money down on what was a model when we came up here to look for it where we bought. Compared against the two trailers that I lived in early in my life, there's no comparison. This is exactly like a built home. It has its general cracks for settling but otherwise, I wouldn't know the difference if somebody hadn't told me that it was built someplace else and brought here and put together.

We’re very well-pleased with the process at Clayton Homes. They helped us out with everything. Bill, our rep, walked us through a whole lot of stuff we had to go through. I've had people call me and ask where did I get my home and they haven't even been inside yet. I tell them we got it at Clayton Homes, and we love it.

Clayton is a good home and the interior is perfect for us. Customer service was there all the time. They were perfect all the way.

Working with Clayton was awesome. The process took a little bit longer than what we anticipated, but it had to do with the pandemic rather than Clayton as a whole. The only issue that we had altogether was we had ordered a specific refrigerator but our sales rep didn’t put that down so whenever the fridge came in, we realized the fridge wasn't what it was supposed to be. They had to get a fridge to compensate, which was amazing. But the problem was that the fridge, although it was brand new, did not work for two months because apparently, it leaked the coolant out of it while it was in the factory. We had to have a technician come out about four different times. But Clayton was very understanding and tried their best to get things going for us. They also let us borrow a refrigerator out of another unit while we were waiting.

They're excellent people at Clayton Homes. The process was a lot more than I expected and there was a lot of paperwork to it but that's with any home buying experience. I love the home and would definitely recommend Clayton Homes. We had a few people ask us and I've told them they don’t have to have perfect credit. They could get it. I told them to go to Bedford.

We got a mobile home for my mom and she loves it. Clayton Homes was awesome. The most helpful was they were knowledgeable. I didn’t have to talk to one certain person. I could talk to anyone. They gave me their cell phone numbers and said no matter what time I have a question, I could text them. I thought they were just saying that but there were a couple times that things came up that I needed an answer real quick. I texted them, and they answered me right back. One time, it was 7:00 at night. That was going above and beyond what would be expected of them.

I signed the application on the last day of December and I was moved in in June. The Clayton rep worked with us really well. They have done everything I've asked them to. I did not need a tub because I can’t get in and out of a tub. I needed a shower in the large bathroom. They installed a shower with glass doors where the garden tub was sitting and that went well. I liked that. The home is really nice.