Clayton Homes Reviews

We went through pretty much all of the homes that were on the site. Everyone was very helpful. Even while we were just looking, they took the time to talk to us about anything we had questions for. They knew that we were on a time crunch, and they did the most to help it get ready by the time we needed it ready. I especially loved the person that helped us, Dylan. He was very down to earth and helped us with everything that we had questions about or needed help with. My roommate had decided on the one that we picked because of the layout and the space that it had in it. For a single-wide, our home is nice and pretty inside. Where we got the place set up is nice. It was close to also where we were before. Convenient for work. I've recommended Clayton to a few of my friends that I know are recently trying to move out and wanting to get something like ours.

The total process took three months but that wasn't on the part of Clayton Homes. It was more about us having the land ready. Clayton was ready to deliver much quicker than that. Based on all the other manufactured homes I've looked at, it feels like a home. It doesn't feel like a "mobile home." It's stable and it's all drywall inside. The quality is higher, just even looking at it and walking into it. We love it. Working with Clayton made things a lot easier than if I would have gotten with another company, based on other people who have used other companies told me how many problems they had, and we didn't have any. They're very responsive. We're still under warranty, and anything that they needed to fix or replace, somebody's out taking care of it within 24 hours.

The best experience I had with Clayton is with their sales reps, especially Lee. In fact, anybody that comes to my house, I always do referrals because of him. I've never been late on my payment and I always pay the extra. So the last four payments, I paid early. One time, I paid on the 15th and one time, I paid on the 29th. I had s dental surgery and that was why one of my payments was three weeks late, according to their books but not according to the Credit Bureau. When I knew I had to have my surgery, I told them that I couldn't pay till the 29th and they accepted my payment. I was thankful. But I had collector call me/ I got different kinds of information. That one collector kept harassing me and told the collector that I had set it up in the system and that I just had dental surgery and it was gonna clear.

Everything was put out in front of me. The process was pretty quick. Scott was my salesman and he was pretty thorough. He was knowledgeable on the options that the builder provided and he explained them, whether it was colors versus upgrades. He was awesome. Everything was great. We did quite a few upgrades from floor vinyl throughout, to upgraded showers, and to 2x6 side walls. Clayton Homes gives you a good understanding. I was very pleased. It was a simple process. There was very little stress.

We got a base model mobile home and we customized the walls. It took about three months for the mobile home to get out on the property. The only process that took a little bit was getting the septic put in and the power and water line needed to be ran. But that was on us. So it took a little bit for us to move in. The quality of the home is great. Everything’s going very good.

We have been treated respectfully just one day, the day we bought the home. We have been discarded and ignored since that day. Fast forward to the end, our house showed up today at noon. We had no idea it was coming. The road base for the driveway wasn’t being laid until tomorrow and the concrete wasn’t even 18 hours old (poured for the footers). I called ‘Steve’ and asked what was going on and why we hadn’t received a phone call. He told me we do this all the time. Not a good answer.

It only took eight months to be able to get the trailer. My consultant and I got to be pretty deep. I got along with all of them over at the dealership in New Iberia. I'm satisfied with my home. There were sliding doors on the back end of the trailer and I didn't want sliding doors so we took it off and we put a pair of atrium doors, but right now, it's not sliding. About three weeks ago, an installer came here with a brand new door that they shipped from Waco. But it was one door and I said that won't fit in the two-door home. The little guy said, “Yeah,” and he went back to the dealership. They have to make it right. It needs to be done.

Anytime I called TJ, he was always available and he answered any questions I have. He was very attentive to what we needed and he seemed to really stay on top of our account. We looked at the home that was on a lot that had been sold an we bought the same one. They just had to build it. The quality of the home has been good so far. From the time of looking at the home to closing, it took about four months. It went pretty smooth.

The people at the Easley branch made it real easy for me. Dakota and Remington sold me the house. They did anything they could to get it worked out for me to where I didn't have to worry. They've done an excellent job. It all went very well. I got to pick out the flooring and I love the quality of the house. Working with Clayton helped me a lot just having them do all the legwork. I told my grandpa about them and he bought a house from them too.

There was a lack of communication between my mortgage company and the management at Clayton Homes. Then there was a lack of communication with Clayton Homes and me. I was told that something would happen on a certain date and then it ended up not happening, or we would go weeks and I wouldn't hear anything. But if I was updated weekly, it would have been better. The whole process took about 18 months.

The people down there went above and beyond to help me out. I went to about nine different places and Clayton Homes was the first place I went and looked. I ended up going back to them because of the people that work there. They asked what people need. They were straightforward with me. They don’t **. That’s the kind of people I like to deal with. They've done me a real good job. I've recommended four more people to them. Everybody that asked me, I'll tell them to go down there to Clayton and call them. I appreciate what they've done for me. My son bought a house from them right after I did and he was just as satisfied as I was. They're good folks down there.

I liked that the home had an open floor plan and the finished drywall. I bought a lot model so the price was really good. I signed in July and the home was there within the month. Then within a few weeks, it was together. Clayton Homes was really quick about it. I told the gal who sold the home to me that I sold my camper and I was living with my parents. So she told me that they would hurry for me and they really did.

We drove by a lot and saw a house that Clayton had. We were in a time crunch and the deciding factor for us was we could buy that house on the lot versus having to order one and having to wait three months to have it built. We had more or less seen exactly what we were getting instead of ordering the house and thinking you're gonna get what you're gonna get but there’s always something a little different.

Everything was good. It was an easy and fast process. Any problems or concerns has been fixed.

The people I worked with were very sweet and nice. I went with the as-is model. I liked the way the living room looked. It had all wood floors and the wall for the TV set had wood behind it. Those stood out the most. It wasn't long to get the house purchased and it's a very nice trailer. But my yard was so wet so they had to wait until they could get it in here.

I dealt with Mike and everything went smooth. I had a good experience with Clayton. I've got the home rented and I've got a plumbing issue out there right now that I've got to get somebody to crawl under there to see what's going on.

Clayton seemed to have a better selection. I had a good rep and although things were a little confusing at times, they all seemed to work out in the end. There was a lot of back and forth in getting everything right. The process took about eight months. We had a few bumps along the way of getting things squared away. It was right at the start of COVID and all the precursors were coming up. I like the stability of my home. We're looking for repairs to be done now. We upgraded the cabinets and we moved the door. We still have some issues right now that are being fixed. Hopefully, once all that is done, we'll be in the clear. Clayton has done a really good job at taking care of the issues that I've brought up. It has taken a little bit more time with COVID, random shutdowns, and supplies. Clayton has also been doing a good job of trying to get all that wrapped up.

I had great people that work with me. It was good service. Every time I went up there to look at a home, they were always nice to me and helped me out with any questions that I had about the home. They treat you like family and would do anything for you. It's easy to deal with them, and if anything was wrong with my trailer, they had somebody out within a day or two to fix it. The quality of the trailer is awesome. It's really, really homey to me.

Our homebuying process was pretty easy. We worked with Ray and he was the best. He needs to be paid top dollar because that man goes above and beyond his job. I love my home. The only thing I don't like about it is there is not enough storage space. We don't have a linen closet and a pantry. Every house should have those because the cabinets aren't that big. Other than that, I'm pretty satisfied.

I've always heard good things about Clayton Homes ​and the salesman that we met on the property spent a lot of time with us that day and checked in on us later. We went with them and the process of buying the home was good. They stayed in contact with us and the lender. Everything was good. We did the upgraded 2x6 walls. From the model home, we did a bathroom upgrade with a tub, and we modified a hot water heater from electric to gas too.

Through Clayton, everything was good. I'm not 100% happy with the quality that's in the home, but it's what I accepted. Although the quality of the products seemed a little cheap, I wasn't worried about that. I'm replacing them as I go.

It was our first time buying a modular home, and it was good. The sales lady, Cherie, knew what she was doing and what she was talking about. She knew how to sell a house. She was helpful too.

I've been looking for a home on and off for two to four years. I ended up running across Clayton and things ended up working out. I worked with Robert and he was very helpful. He got the process going for me. Everything went well. I got a four-bedroom and two-bath home. It was what I was looking for. The quality's good and so is the cost.

Everything went well with Clayton Homes and the reps were nice. But I’ve had trouble with my shower door since July 21st when it was delivered. The first time they worked on my bathroom, they took the door off and said they’d have a new one out there within two weeks, and I never heard from anyone again. I finally called my salesman and Sarj, the rep. They both came out and looked at it, and they agreed that it wasn't right. The door that's on there is not the door that fits it. The right-hand door that has a towel bar on it that you can slide back and forth has got two of those and they're the same. Sarj said someone would call me on Tuesday. That was the week before his vacation and it's been a month and a half. I wish they'd return my call. If it's something they can't do, they can call me and say that they don't know how to fix it. I wouldn't be happy about them not knowing how to fix it but I can call a plumber and he can fix it.

The buying process was aggravating but that was also because of COVID so that was out of Clayton's hands. But they were not very driven to get out to finish. They should make sure that they are more on top of getting out to fix things. Other than that, the experience was easygoing. As far as talking to my rep, that was fine and everything was good to go there.

I'm still closing on the home and everything is not yet arranged. I had gone through some really hard times so that made it hard to do a lot of the things that I wanted to do, but I'll get there. As far as the mobile home itself and everything, I was really proud of it. All the people that I dealt with couldn't have been nicer. They still periodically call to see how I'm doing and if there's anything I need. It was just a good experience. There was a person who represented Clayton Homes. He went through things from front to back showing me everything and how it should have been. I could not have been more satisfied.

It took a little bit longer to get into the home than I thought it would. Part of the reason was finding a piece of property that everybody could agree on. That aside, I was pretty satisfied and I was happy with my rep.

We liked the farmhouse-style home from Clayton. We got floors throughout instead of carpet. The purchase process of the home was easy but it took somewhere around eight.

The buying process was good and Clayton got it done fast. Anytime I had any questions, they were right there and my questions got answered. And even after I closed on the house, I can still call them and they answer right away. They are very friendly too.

The staff were friendly and they did not try to sell me a house right off the bat. They were very helpful too. If I had any questions, I could call them and their rep would answer the questions for me. He even said he would give me the GM of that company at that store area. The warranties on the houses are also really nice. The process was pretty easy.

My salesman, Terry, is what made me come back to Clayton Homes after I went to 10 places. I started with Clayton Homes and Terry was very nice. He wasn't overzealous wanting to make a sale. He gave me room to look, told me what they had and why go with them. I liked the way he approached me. He was very professional. The home had come as-is and the quality is very nice. However, I couldn't change anything and I had one big issue where the back spicket is. It is right in the middle of my screen room. It doesn't help me with it there. I asked nicely and they told me I can't change it because then, I would void my warranty.

The staff at Clayton were a little bit more accommodating, knowledgeable, and willing to suit our needs when we toured their facilities. I really liked the cabinet space in the kitchen. I also liked having the openness in the living room and I liked the master bathroom. There was a couple of minor changes we wanted to make, and Kenny, our sales rep, was really good about making the changes we wanted. We wanted a little bit bigger house than what we had and Kenny showed us a great representation of what they had there in Joplin, and we were able to settle on something.

I went through a lot of different banks. I've been with USAA for 20 years and I kept getting turned down because I didn't meet their requirements. Even though I had great credit and income, I didn’t have a two-year commission history. Finally, I had a 2019 tax return. I went into Clayton Homes and they were able to get me financed through a local banker.

Everything was satisfactory with Clayton Homes.

Clayton had a nicer selection of homes, which was why I decided on them. The home buying process was good for the most part and the rep was very nice and good to work with. But there are a few things in the home that could have been done better. In one of our living rooms, the floor is squeaky. You can barely even walk on it and it makes all kinds of noise. Also, a bunch of the trim is all popped off. When the floor first squeaked, they sent somebody to come and tighten up the bottom but it got progressively worse. I haven't told Clayton anything about it since because I don't know if I can still contact them and fix stuff or if there's a window for me to do that.

It started out all great with the salesman, Kelly, but then he was rude and unprofessional. He's a liar. We were homeless trying to get in the quickest way we can. He said they were going to bring us in. About five months later, it finally gets to the end after a headache every way we turned with it. I would not do it again with Clayton.

Clayton finally showed up and finished up the work. But now, the foundation is washed away and they didn't tell us that we had put something on the end of the spout of the drain and the foundation is washing out. I went out to talk to Clayton and a rep said that they would be out, but he has never showed up yet. So, I'm not too happy with them. Other than that, Little Ashley that worked there was fantastic. She went out and beyond what she should have to do to get somebody approved for a loan. I've got two granddaughters that are going to buy a house from Clayton too as soon as land can be found to put it on.

We had a few manual agreements and Clayton didn't live up to their promise. The trailer was $40,000. I told their rep I don't feel like having to search for water and power and set it up. I told him I’d rather pay him. He charged me right at $10,000 for all of that and I had to do that and the electric pole, which he had included in there.

It wasn't our intent to purchase a mobile home. We came up here from Florida, I'm originally from this area, and things had changed over three years, and it became an option that we hadn't thought of. We went to Clayton Homes, the one in Kodak, and we were pleased with what we saw. We thought about it a few days and decided to move forward with buying it. We used Jeremy. He's a young man. We were back in Florida and we did this completely remotely. He took care of everything, helped us find the property that we're on. We were very impressed with him. He could not have been better. Clayton ended up dragging the home in. They had a hard time. Originally, it was to sit backwards on the lot but they couldn't do that. They had to set it the other way. But they got it in.

The home buying process With Clayton Homes was an easy thing to do once we made a decision. Getting everything squared away as far as fixes and repairs have been challenging but they're coming together slowly. The reps are doing their part. It’s just wherever their resources are outside of them is where we’re falling short. We’ve got damaged cabinets and they can’t seem to get the color correctly and to fix them. We got hot water issues in our shower that we can't seem to figure out why it picks and chooses when the hot water is going to be hot or cold. There are also sheet wall repairs that still need to be fixed and we can't get the lady to come out and take care of it. But they've been great with us. It's just getting everybody else to get in line with what needs to be done. I would recommend Clayton but I would never go this route ever again. Clayton has been good but all the other stuff that comes with this process has been a little bit of a headache.

Everything went according to plan. Clayton's rep was very nice. He was good and thorough. The only issue we had is when the movers moved the home, they hit the bridge, in the location where they were moving it in, and they had to do a lot of repairs on it. Getting everything fixed is taking a lot of time. But it's due to COVID and not having the adequate workers on hand.

Clayton was a local place close to where we lived and when we found out that they did modulars as well, we went through them. They had a lot of models on the lot. At first, we were hoping to get a double wide. Then we found out the land that we were interested in couldn't do double wide. We found out which models on the lot were available in modular form and two of the ones that we liked were available in modular. Prius and Andrea were awesome from the start at that location in Lancaster.

I priced a few houses right there with Clayton, Oakwood, and Down East. And Clayton seemed to come off the price a bit. They had a sale on the trailer and a little more incentive than anybody else and I liked the trailer that they had, single wide. For the price of it, we decided to go with a three-bedroom because we will turn around and sell it shortly. It would be easier to sell and it was bigger. Clayton did well as far as getting the trailer here and getting it set up.

When we went to get the house, the rep told us the price. But when I went to sign the papers, it was a different thing. The price went up, and it was all different stuff that we didn't agree on. And they didn't put it in there some of the stuff that were supposed to come with the house. Also, when they brought the trailer, it had cracks and they didn't fix it. The wall has big gaps in it and the house ain't even a year old. They tried to say the hurricane did it. It wasn't from the hurricane. It was from them moving it there. They should have fixed it when they brought it there instead of trying to make me do an insurance claim. If I could go back, I would have left the trailer where it was and probably went to Lafayette.

I was pretty pleased with everything with the home buying process except once I move in to look for little things that I didn't see. I've called it to Clayton Homes' attention. One of my doors is warped, and there are two little minor things. But, overall, I'm pretty comfortable with it. Bryan was one of the guys that I talked to there. Overall, I had a good experience with Clayton. At the time, we didn't know which plan I was going with. We ended up going all the way around and coming back to the same one. I was gonna go through VA and we ran into complications. Then this COVID came up, so it wasn't all Clayton's fault. We run through a bad run there because they're making everybody shut down, and I shut down, and things slowed down. But it turned out alright.

After I closed, my sister asked if I changed anything and I didn't know I could do that. I didn't want the tub in the master bedroom. I would have put a window there instead. That was the only issue with Clayton. But as far as the customer service at the office, it was excellent. I had no problems with them calling me back. Now, with the quality of the build, they still have to do things for me. I went into my grandbaby's closet to do something. I realized they didn't put all the stuff and so there was a big gap. Also, the shingles on the trailer already started lifting up a month after I got it. Then, the siding that they put on there was cut too short.

I really liked the representative from Clayton Homes. She was very understanding and made me feel comfortable. It was my first experience in buying a home and she was the first person who broke everything down to me and helped me understand the steps of buying a modular home. She didn't just tell me to go and look in all the homes, she actually listened to me. So, I definitely appreciated that.

Clayton Homes bumped us up in line because we had the house fire and we were living out of an outbuilding. So they did their best to get the home here as soon as possible. Their rep was excellent. I could contact her at work and she also gave me her cell phone number to contact her at home or anything with any questions. She was always there for us and she would answer while she was at work or at home.

We went into some other places but the combination of the sales staff and the floor plan of the house were two things that kept us going back to Clayton. The reps walked us through the entire process and told us what to expect and when to expect it. We didn't really have any surprises. It was very open. Charles walked us through most of everything and he was very professional and knew a lot about the homes. However, it's missing a few things, like the windows in the kitchen are right next to each other, but one is higher than the other. So visually, very odd. The air conditioner registers in two of the bedrooms are not square with the room, they're tilted. It's not that big a deal, of course. One of the things that I was kind of disappointed about was the interior walls are not 16 on the center, they're 24 on the center. To me, that's not particularly a wonderful quality issue.

It's easier to get a mobile home disabled than it is an entire house. We built it and designed it so that it could have a 60-inch shower and we picked out the floor, and then they showed my wife that's disabled how the bathroom would look. But when the mobile home arrived, it didn't have the color floor that was chosen. Whoever designed the bathroom, its door swung open and hit the person on the toilet. The individual people gave me a free washer and dryer for the snafu on the floor. The cabinets that my wife wanted were added to the laundry room. They replaced the swinging door with a barn door. In the end, I was pretty satisfied.

I would not recommend Clayton 'cause I'm still waiting to get things taken care of in the house. I still need to get the master bedroom French doors adjusted 'cause they don't even close properly. The reps also seemed disorganized. It's great to sell the house and it comes with all the kit and caboodle. But the service and after you buy the house, it's always downhill. The person in the office didn't have a lot of construction knowledge. But the house was a spec home and it was fantastic. They also gave us a really beautiful welcome gift and how to take care of the house and a folder for all the warranties.

This is a very small town and Clayton was the only thing around here. The rep I worked with was fairly new and still getting used to everything but she was very good. We had a very long journey going through everything but it went fine. There are a few things I wish Clayton would change about how they built some things but I’m enjoying it. The electrical outlets should be more the standard where you have to screw it in instead of pop in. The outlet cover pops on and that doesn't always work very well. They've had to fix that a couple of times. Clayton should look into changing that especially with little kids. They pop out that easy. We tried to change a couple of things and we found out that they couldn’t be changed. They had changed the plans and we couldn't. So they compensated us for a few things, which was nice.

The home buying process at Clayton was fine. The rep was helpful. My daughter is the one that lives in the trailer. I bought it for her so she’d have a place to live. They told me if my daughter found anything, to call them back and they would take care of it.

It took forever to set our house up and I had to do most of the work so we could get in the house. The people wouldn't come promptly like they promised us. The reps told us they would get right on it but they never did. We wanna get the title of the house and we’ve been trying to get it since June. Clayton doesn’t know where it’s at. They say it’s in Raleigh but you can’t get through to Raleigh in North Carolina to find out about the title. Right now, the vinyl has been buckling and I’ve been having to take the baseboard down and stretch it back again. They sent the guy over here. He had done the best he could but he couldn’t get all the wrinkles out. I had to repaint the entire house by myself. They spot-painted every wall in our house at 15 different colors or shades, and it looks worse than patchwork. I have not ever seen anything like it. So, I’m very disappointed with Clayton.

The rep I worked with was very helpful and very friendly. Anytime I had a question, she could answer it. The quality of the Clayton Home has been okay. We had one thing when the home was set up. They told me that once the water was hooked up, I was supposed to check the joints in the plumbing. But there was a piece of plastic PEX that had a pinhole in it. So, it was leaking.

The homebuying process was okay. The person that we worked with was Jody and I think she needs more of a highlight than what she gets because she does a very fantastic job. But it was a little annoying with the little COVID situation going on. We knew a couple that went in with the same situation we were going in with and they were able to go in and close. But after we went in, we had to wait several months to close. Nothing was wrong, it just got dragged. We were highly irritated about that. Also, some of the service guys from the home center are not that great. They left and said they had to go get something. Then, they took a lunch break while they were out and that was at 9:45 in the morning. But factory-wise, I had Bobby and he was fantastic. He came out, looked around my house, and fixed everything like it would be his.

I got a house with three bedrooms and two baths. It's got a big bathroom, a big master bedroom, and a full-length walk-in closet along the whole back wall. It's 28x52 and has an open floor plan. It's real energy-efficient from what we've had in the cold winter the last few weeks which was18 and 20 below zero. I had no problem heating it off. It prevents the loss of heat.

I stopped by a couple of the other places and I liked what Clayton had and they're not that far from me. They're convenient and easy to work with. I particularly liked the one I was looking at, which was why I went with them. The home was new and its layout and the appliances that came with it stood out. The layout was similar to what I had and that was what I was looking for. I liked it.

We had a really bad experience. It took us almost two years to get into our home. You name it and we had to deal with it - from septic tank issues, to factory issues and financial issues. We had a gamut of everything. The office down here and their communication and follow-up are my biggest complaints. But the personality, niceness, and customer service were good.

The house is beautiful and I love it. It's a single wide and 62 feet long. It has three-bedrooms and two baths. The flooring in it is so pretty. It's like a country feel in it. I’m super happy. Brittney is my person that I bought my house through. She is so awesome. I had her over to my house the other day because we've become friends. She is very attentive and personable. She gets things done very quickly. She sold a house to me, my sister, and my mother all in one month. She deserves a plaque. The whole Evans group over there is amazing.

The Clayton Homes salesperson was friendly but he should keep in better touch with people. Other than that, everything else was good. We got a great home. I didn't think we'd get approved and we did. I like Clayton Homes and I'm very satisfied with the home buying process.

Clayton has some nice homes but some stuff is kind of cheap - especially around the trimming for the doors and stuff. Then, in the middle of our dining, a big old bolt that's underneath the seaming was loose. They had to get underneath the trailer and they said it was really loose. How could they miss stuff like that? The other side has the same problem when we walk but we have not called them back yet. Also, my walls are so super thin. I can be laying in bed and I can hear everything my husband is doing. But we love our home. It's only me and my husband living here and it's a lot of room. We're not used to all this room but we love it.

Clayton Homes got a pretty good sales team and they have good homes. I knew what I wanted and they knew how much to give it to me for. I was very satisfied.

We wanted an open floor plan concept in the kitchen, living, and dining area, and Clayton Homes had that. We also were trying to downsize and we didn't want anything too large. So this particular home was the only one we saw that suited us as far as what we wanted. We bought the home as is. It was so hot that day they were bringing the home in but we decided to come over here and watch, and I was glad I did because I was amazed at how well they did with getting it in here. It wasn't an easy place to do. Once it got here, we had to wait for the foundation stuff to be done before they put it in place. So, that all worked out very well. The customer service was very good. We had some little problems with a couple of things that weren't exactly right, but they had gotten everything taken care of in a timely fashion. So, anything that my husband has found that they needed to do, we're okay with all of it and we love our home.

I started looking for a place to settle down. Then I just stopped by Clayton Homes and talked with them. They were straight up people. They told me about a cheap price. The house was a little better as well. The monthly payments worked out perfectly for me. I just have it come out of my checking account every month. They did the job a couple of weeks after that. It’s a nice home.

Our trailer was thrown together. Walls don't line up. Strips are pieced together. Nothing lines up. You can feel bumps in the floor. You can feel bumps in the countertops. It's ridiculous that someone do such a bad job knowing someday this would be someone's forever home.

The Clayton Homes reps who helped me through the process were very good. The installation was good. It's a very comfortable home. It's what we ordered. But through the winter, our house is settled. So, we've got some cracks that need to be taken care of and it needs to be leveled up again.

The home buying process went well. The factory and the person that we dealt with at Clayton to buy the house were excellent. She still follows up with us now which is nice. There was nothing wrong with the product itself but we had issues with the workmanship of the setup crew trying to put the house together. The factory sent two people out that work for Clayton Homes to help fix stuff that got screwed up when they put it together and it still isn't completely done.

Clayton's houses looked like they were built better. They weren't making the house model that we found anymore and we got a really good deal on it. Whenever we were looking and whenever we did purchase, everything went great and smooth. But once we got the house set up, we were told we would have someone there to kind of overseeing everything. But we never seen anybody from Clayton Homes. They've never stepped foot in our house since it was put on our property.

I had a really good experience with Clayton. The home buying process was a lot simpler than trying to rebuild in the town of Paradise from scratch. It was straightforward. We had our representative helping us every step of the way and made life easier for someone like me who's never had to buy a house. Polly was awesome. She was very professional on all things. If I had an issue with the contractor, she was right there to help me. She even bought us a housewarming gift, which I absolutely loved.

We were just driving by and saw Clayton Homes. We really liked the model that we saw in the lot. For the most part, everything's been comparable to site built so we've been really happy.

The rep I worked with at Clayton Homes helped me and he was very good. I would probably recommend Clayton, to Jacksboro especially, because I tried to go everywhere else and they were rude. Jacksboro was great to deal with.

The home buying process with Clayton Homes was great. The rep told me everything I needed to know. It took two months to get to my home but it was due to bad weather. They couldn’t move it.

The home-buying process at Clayton was pretty smooth, quick and fairly easy to do. The reps were friendly. They addressed all my concerns and answered all my questions. They did really well. I like the price, the quality of the home and dealing with the people. It’s a good company to buy from.

If we have questions even eight months later, our home consultant is still is helping us if we have them. We had an overall good experience with Clayton. We would recommend people to go through them.

Everything was great with Clayton. The COVID put a delay on some stuff. But the rep I worked with stayed in touch with me. He kept me up-to-date on everything that was going on with the contractor.

Everybody at Clayton Homes was first class. We looked at the models and their prices, and they seemed to have the best product with the best price. The quality of the home was good. It was just a pleasant experience overall.

We were looking for a new house and happened to stop by one day. And we liked few of the houses, so we ended up staying with Clayton. I liked the way some of the builds look western-like, like the farmhouse look. The reps kept us in the loop of how everything went. And if they had somebody come, they always let us know and was very friendly. We still talk to them. However, it took a month for them to move the model that we liked because we had a situation with the water. The plumber left the water on and it flooded the kitchen and master bathroom. Clayton had to repair them before we could get in there. They worked on it pretty quick. My mama wants some shelves. But other than that, we like the build.

We started looking and Clayton Homes was where we ended up. It was a last-minute thing. Our home came without a bathtub. It should have had one. But that was all taken care of. We lived in an old, two-story farmhouse. I like that our new home is one-story. I'm tickled with the electric bill so far. Last month was $150, so that's not bad. I would buy another home.

Everybody around the tristate area knows about Clayton Homes. They had a good price, and we worked with good people. We had a few things changed on the home but very few. We moved the toilet over a bit. And we had a manufacturing problem on one of the air vents. The rep might have discussed that with the manufacturer, and the guy that moved it in had a word with him too. But then, they screwed up putting one of the vents in, in the bedroom, and just jammed the insulation into the vent, didn't hook it up correctly and blocked it completely off. So, we had to cut the flooring out and move the vent over to make it line up properly to make it work. And that was a manufacturer screw-up in the floor. Other than that, it's a very good, quality home. We like it. And we're very satisfied with Clayton taking care of the problem that the manufacturer had too. They came out and fixed it promptly, and got it all fixed up. They did a good job.

Don’t Buy from Clayton Homes!!!! Purchased a house from them in 2016. Continuous water leaks in my roof and inside which they never repaired. Only patched. Now I am four years in the ownership with a leaky roof that now needs to be replaced. After two inspectors gave their report on the mess and shoddy workmanship on my roof they refuse to stand behind their work although it has been an ongoing issue And they continued to patch for three years after first leak started. I have been notified by Clayton Homes of Maryville Tennessee that they are denying my claim because I am out of warranty so they will not stand behind their home and workmanship. So I sought legal advice and was told that I am past the statutes of limitations on workmanship. So after four years I the consumer out of my pocket have to pay for a new roof and the big corporation gets away with it!!

I like the rep. He was really professional. Everything was explained really well, no surprises for me, so that's always a good thing. Go with Clayton Homes. They're good people.

The rep from Clayton helped me out. Any time I called with problems or concerns, she was always on top of it. Overall, my experience has been very nice and I really enjoy it. I liked how they treated me when I went in there to purchase and they were very professional.

I love my home, the quality is amazing. Everything in the trailer is correct. With the exception of a few things that need to be fixed once parts come in. That’s perfectly fine as long as it gets done! However, from the Demo of the old trailer to trying to move in to the new trailer has been a complete nightmare. The sales rep. seems to think we’re still buying and he needs to sell us but we’re not buying anymore. We’ve already bought & closed so a little straightforward honesty would be great since we’ve been getting NOTHING BUT RUNAROUND MISINFORMATION. We just want to move in our new home.

The consultant, Ashley, was on top of her game. She kept us informed on it. Once we came there to look, she met and greeted us pretty good with a smile. She was a really nice person. Working with Clayton got me out of a two-bedroom house with two kids. I love my home. I mostly spend all my time in the den ‘cause I got my little game set up in there. Then I can lay back and relax in the tub. It ain’t too small and it ain’t boxed up like my other home.

I didn't like some of the people at Clayton. I always talked to the lady in the office ‘cause I didn't want to talk to the seller. She was rude. Also, it took forever to get the home set. There was a couple of hiccups, but I wouldn't have thought they'd have held it up that long. I have a concern right now that they need to fix in my trailer. They were out there three weeks ago and they knew about this leak. So, if they don't get it fixed, they're gonna end up having to replace the floor. I have notified them. For some reason, whenever I dial their number on my phone, it says that it's an unoccupied number. But I can call them on any other phone. But I love the quality of the home. I like the shower, the sink and the bar.

They helped me out compared to everyone else and pretty much sold me the big one. I was looking at a double-wide and they got me a single wide that met my needs and saved me like $28,000. They helped me through all the process of getting the house when everybody else would just give me the runaround. There were only a couple of things that were wrong with the home -- a leaky faucet and the door needed a little bit of adjusting -- but other than that, it was pretty top-notch.

The buying process, like going up there to their office and getting approved for the loan was nice. It was very easy to go through that. The reps helped me pick out the house that best fit us. But after I've gotten the house, Clayton Homes of El Reno has done the exact opposite. Spending $80,000 to $90,000 on a house which is that much money, you would think that they would take good care of you. But I've barely heard from them in months.

I'm very satisfied with the home-buying process.

I heard that Clayton Homes builds good homes and by reference of people talking, I went there. The reps were good. I'm enjoying my home but Clayton Homes never have closed on my deal. It's been seven months and I can’t get anything out of them. Also, I had quite a few faults on my trailer. There were a lot of things that needed to be done to it and some of them still haven’t got done. They put a faulty sink in the kitchen. It had a big knot on the inside. The bathtub in the guest room is cracked from the inside, like a screw or nail had went through it and it still hasn't been fixed. My stove messed up and I tried to get it fixed but I couldn't get satisfaction out of them. It took months to even get somebody out there to look at it. The guy kept canceling on me so I took it out and put in another stove I had.

The people at Clayton were very helpful. The rep we worked with took care of all our problems if we had any. I'm very satisfied with the buying process and I'm very happy with the quality of the home. If I ever do it again, I would go through Clayton and if I knew anybody that was interested in something like this, I would steer them that way.

In the process, Clayton let me pay the amount off. But four days later, the storm hit and messed my trailer up, and we are still fighting to get it fixed. We didn't have insurance. Nobody would sell us insurance. I have contacted Clayton but they wouldn't help us because the storm was in the gulf, and it would probably come our way. I went to different ones like Allstate and State Farm but couldn't get any help. What if the storm demolished it? I wouldn't have **. It's still costing me. $7,000. And then that's the labor. I'm about at my wits’ end on all of this. I'm 58 years old. And this is entirely too much on my back, but I'll pay the trailer off. And now everybody wants money for this, money for that, and it's still going on. I don't have my skirting on around the trailer. But they said they didn't want to put the skirting until the trailer was fixed and finalized.

The rep we worked with, Brenda, was amazing. Also, Howard and Tammy who work there are amazing. Howard is like a Jack-of-all-trades and he is so kind. And Tammy was real helpful. With the wintertime, we still haven't finished our year with the repairs that need to be done, but that's not been a problem.

Their rep walked through everything and sat us down. He talked to us about everything and got it worked out. It’s a very good product. They're fair and upfront with you about everything and they do what they can to help you get your home.

I was 100% satisfied with the home buying process at Clayton. The rep I worked with was fantastic. I love her and I sent other families to her. The reps were very good with the communication. They were courteous, kind, very helpful and they had all the information that we needed and they were nice to us. They were genuine and were happy to see us. It was really nice. It was just all around a very good experience.

Clayton's home buying process was really good. But, they should have a flowchart for us to be able to understand the stages until we get the keys and are able to move in. We were really excited and we knew it was gonna take a while. But each time they said something was gonna happen, we would say "Okay. Well, what's next?" and sometimes they got a bit frustrated with us. Other than that, the reps went above and beyond. We were really happy with the process, the consultants, the availability, and them working every step of the way to be able to get us into our home.

The home buying process has been great. I asked their rep anything I needed to know and he gave me a straight answer. He did everything he said he can do and it got done. The landscaping could have been improved a little bit. I gotta straighten it out myself. But everything else is okay. I would recommend someone if someone asked me about my home.

I bought a 2021 Clayton Reserve. For what I paid for this house the build quality and materials are subpar. Very poor workmanship. Cabinets are weak. Drawers don't roll smooth. Trim is cut half-ass like no one gave a darn. Nails exposed. Floors squeak. Caulk already separating from the ceiling and cabinets. Sinks don't sit flush with countertops. When cars drive by it's so long I feel like in the front yard not in the house. Never ever will I refer anyone to make the mistake I did buying this.

Clayton made the home buying process easy for me. Ron was my home consultant and he was absolutely great in every way. When I called him with a problem, he dealt with it and let me know back immediately. He was good at dealing with any problems I had. My home's build is nice. It's a good treasure. It's a nice little home. Clayton Homes is a good place to do business with. They got good and honest people.

The salesperson was amazing. She's real knowledgeable about the house. But if we go to the quality, then I'm dissatisfied. The house ain't even that old and I've been having to fix things ever since I got it. A lot of it is wall trim that I'm having to put back on. It should fall back on the factory. It's kinda like you go buy a brand new car and you got paint coming off. Clayton told me that it's a settling issue and it's not their problem.

Working with Clayton Homes was extremely satisfying. I've got about 15 houses and mobile homes that I rent out. I bought two new mobile homes from them pretty much at the same time. They put it in one of my mobile home lots. The quality of home build seems to be pretty good. It's a lot better than the first ones I bought back in the 80s. Clayton did a perfect job and they kept me updated. I bought one off the lot and ordered one from the factory. They were very helpful along the way.

I had a nice rep. He was very helpful and got things done quickly. The process with Clayton was easy and they were personable. Everything turned out perfectly.

The rep was professional. Go look and check Clayton Homes out, if there are any good deals.

We looked at the Clayton mobile homes and we liked them. The home-buying process was beautiful. Their application process was pretty quick and their rep was good. Mario was always available for us. Quality-wise, the house is pretty cool. Clayton had good quality and nice service. I'm satisfied.

I wanted to see what our options were and Clayton Homes had the best home that we liked. So, we went from there. They kept us informed. We picked up the plan, the flooring, and the color that we wanted on the outside. I wouldn't change our home for anything. It's excellent.

I live in Jonesboro and Clayton is right off the interstate. Since they were there and they had a better deal, I chose them. Their process was pretty easy and their reps were okay. I liked the knowledge they had.

I had an excellent, wonderful, and perfect experience working with Clayton Homes. Everything was smooth. I would recommend them over anybody else.

Justine is very professional. And she explained to us everything. Every question that we had for her, she answered. It is excellent service. We are very grateful with her. We are happy with Clayton Homes. We're not just customers for them. They establish a relationship with their customers. That's very important for customer service.

I got a buddy of mine who works at Clayton Homes. Also, I've heard and read about them, and I liked their customer service. I was impressed with the way they handled their business. We love the home. Working with Clayton has helped us tremendously.

I moved here and was living with my son for three months and looking for a home. He knew about this place but it was my last option because the prices had risen around the homes that I was interested in. He said we should drive by Clayton Homes or the mobile park and see what they have. We stopped in and the home buying process happened so fast. I was anxious to get in a place and start settling in, and I didn't give it a lot of thought. Dan took me to this one nice, big place and I liked it. It was the one I bought. My biggest problem is the rent. It's not high but I've owned a home and the ground before when I moved to California. So, this was very hard for me to get used to the idea of owning the house but not owning the ground. That was a hurdle for me.

We made a good choice to go to Clayton. They were friendly, experienced, and organized. My rep was excellent and she became my friend. We love our new home and we like the appliances.

The coordinator could have been better. The note-taking caused some problems. I asked for things like firm back storm doors. I only got one storm door which was a full glass door when I asked for a double screen storm door. I only got one glass door which bounced back and bit me because I wound up making a deal with them to purchase two doors so I can have them install them which wasn't fun. One of the doors that they installed, the doorknobs hit together. I cannot close the one front door. That was partially my fault because they put the storm door in and that was fine. I didn't close the inner door until three hours later when the guy left because it was a nice day out.

I love Clayton. They're very good and I'm very pleased overall.

The purchasing process with Clayton went well. It started being a problem when we actually got to get the house on the property because we had bad communications. They said they’d get back to me and I would never hear a thing. I always had to call. The new manager they got there realized that and he drove all the way out here to apologize to me. Up to that point, it was fantastic. I wish I would have the money to get a double-wide, roomier, and all that stuff. But I got the single-wide and I'm super happy with the home.

My experience with Clayton was good with the exception of a few things. The things that they told me they were gonna have done, they didn't do. They were supposed to shampoo the carpet because it smells like someone lives there. It's so stuffy. I have to put stuff in the closets because of the smell. They said my home was a demo but if I knew it was gonna be like that, I would’ve changed it out to a new carpet. They were also supposed to do a power wash. I was said that was done but it wasn't strong enough to clean the mobile home like it should have been. Also, when the hurricane came through, I had damage to my home. When I was first checking on it, they told me I didn't have coverage. When I touched base with the home office, they said I did have coverage. Those were the only things that I didn't like.

Clayton, this home industry, is unique in that they have people that sell the home, and they have people that build the homes. The people that sell the home were great. If we're specifically talking about Clayton Homes, the folks in Hattiesburg, Mississippi did an excellent job. They did everything that they said they would. Some of the items were not done correctly and Clayton still said that they promised us that, and that's what they would do. As far as dealing with them, I didn't have issues.

The guy that I spoke to was a great salesman. He walked me through everything. He got in touch with me before and after, asking if our house was delivered. So he did a pretty good job. He made the process as easy as he possibly could. It was great service to me.

Clayton was fairly close to where we would have the homes installed. The people seemed nice in the office when we went in to talk to them. The home buying process was simple and easy enough. They even had to delay the start of it because of the manufacturing delays that were going on for a while, all to do with this COVID thing. But they were good.

I had a few issues but they're in the process of fixing them. Overall, I like the quality of the home. I would recommend somebody to go to them and buy another home.

I like that my home is not a brick-and-mortar nail type thing put up from scratch. So, being prefab, it is pretty good. Clayton did a good job. The process took longer than normal because we financed the purchase. So, we had to go through the red tape with getting it financed. But other than that, there was no problem.

Back in 2003, my mom bought a Clayton home from U-Save Homes in Renos so I knew they are of good quality. I was looking for an actual Clayton Homes dealer and they were the closest one. The buying process was super easy. Ron and Deuce were amazing and they helped out with everything. One guy helped us every step of the way and was always there for us. I love the home. I had some issues with the trim coming loose but that was so minor that I don't even care. I installed my own customization. I put up towel racks, toilet paper holders, a couple of shelves in the bathroom, and some shelves in the master closet.

I love our Clayton home. As far as the process, it was longer than what we had hoped for. We ran into some hiccups. I live right on Missouri-Arkansas border. We bought the home from Arkansas. Right across the border was the closest one. We had to haul it because the people there didn't have a license to haul it to Missouri. Then, getting all that taken care of, from the time we close the loan and signed all the papers, the house was sitting on the lot. It wasn't pre-ordered. It was just a model there on the lot. From the time we signed the papers to when they got their money, it was still over four months before our home was brought here. But once the home was here, then we were very happy with it. The home was great.

The home buying process at Clayton was great. The rep really tried to do everything she could to get us approved and what we wanted and all the options in the house that we wanted, in a time a pretty timely manner. However, with us being first-time homebuyers, it would have been nice to know, step-by-step how everything was gonna go. There were a few weeks where we knew we were in a certain process but didn't hear a whole lot of feedback like what was going on.

The home buying process was good and it went smoothly. It was easy even we had some complications once we got things moved to our location. We had a great home rep. We mostly dealt with the manager down there and he was awesome. For all the problems that we had, he was right there and he fixed it for us. Clayton has done well coming out and fixing the stuff that is wrong. We’re still on this stage. Their people are still trying to get the inside looking good. Those who brought the two pieces did not put them together right. It started raining and now my floor is sinking and it squeaks. The people are supposed to come out on the 19th to fix that for me.

Clayton Homes got awesome people. They were very nice and very helpful in any questions that we had. Mike was outstanding. I kept in touch with him on what was going on. He would call me and let me know what they were needing, and I would get what they needed. The only thing is, right now, we're having problems getting them to come out and put the trim up that's missing in the house. Other than that, it's great. The home is beautiful.

The consultant was excellent. I really like him. It's just that there are a few things that can be a little bit better as far as the quality, like the appliances need to upgrade. But Clayton’s always pretty good. I’ve sent some friends of the family to them and they're in the process of buying a house.

Clayton worked with us, found out what we were looking for and what we needed, and made sure to get it done. We’re satisfied.

The experience with Clayton Homes was terrible and overwhelming. I felt I was bothering them. I had to push and prod for paperwork to be turned in. I ended up running most of the paperwork and contacting people myself. The house sat out here for over a month with no support under it. When the brick people came, it took them two weeks to brick a single wide, where my guys building my deck were done in a day. I still have cracks in my ceilings. I still have crooked walls. The windows are crooked. I can open them maybe an inch. I still have damage to my floors that the manufacturer is supposed to come out and fix and has not. Clayton never did a closing walkthrough with me until after I started calling and reporting problems. The guy came out and he said they'd get that fixed. We've been in here since August and they still ain't done.

The home buying process with Clayton Homes was really good. They kind of went above and beyond for us. The home consultant was amazing. She let us know a lot of our options and any questions we had, she was there and able to answer. Whenever we needed to call her or if we weren't around, she was always available to us. So, that was nice.

The salesman, Aaron, showed us two houses. It was the Delight and the Bliss. We needed the shortest one for our lot so we chose the Bliss. The process went well. We'd first looked at it, then we looked at other ones. I told them I'd be back. They told me a price which was almost $3,000 lower than anyone else. We sat down with the manager and he explained everything to us. He had the document in front of him and we read through it all. It was simple and he was very upfront with us. It was quick too.

The woman who helped me was very proactive in getting things done and I didn't have to put a lot of effort on my behalf. It was a very smooth process, especially as it was in the middle of the pandemic last summer. She made it incredibly easy for me.

The people that worked at Clayton Homes were good. As far as the home itself, there were lots of stuff. For the first two months, the heat didn't work. It was just the way it was built. I understand it's a mobile home, so it's not gonna be perfect, but there are little things here and there that either aren't finished or done properly.

We made changes to the home that we wanted and Clayton did well with that. The process took over a year. We started in March of 2019 and we didn't close until June of 2020. It seemed like it took forever for them to get our home to our lot. There were a lot of things in the background like getting our permits and getting our land subdivided. Then, the home finally arrived. We love the home but I don't feel the quality is worth the money we put into it. Clayton took a lot of shortcuts in building it. There are some issues with the house and they are working on those with us.

I like the Clayton houses better than other providers. Their home buying process was good as well. However, the setup crew was awful. They had a skeleton crew and then some of them sold some stuff that came and some other things from the house. Two of my ceiling fans were stolen from my house. Then they tried to tell me it wasn't in here. Robert, the manager said, “We're gonna replace them. No big deal." But then I found out afterward, other things were taken too. But my sales agents, George and Robert, were amazing. George was very patient with me and that's not easy to do with somebody like me. This was my first time buying a home. George talked to me again and said, “Calm down. It's okay.” I would have backed out way before now if it wasn't for George.

Our experience with Clayton was okay for the most part. However, there was a couple of issues. It took them a lot longer to resolve the issue than I think it should have. We bought the land and the house and it already had a septic system in it. They went in and they put in all new pipes. When they did that, they had one of the pipes going into the tank brought up against the wall. So we had a major issue with it backing up because it wasn't draining into the tank. They had their septic system guys come out and snake it. But that only fixed the problem for a week and then it was backing up again. This went on for three weeks before they sent a second company out to look at it and they had to dig it up and cut the pipes so it would drain into the tank. But their reps were nice and did a good job. They also explained things very well.

Throughout the whole home buying process with Clayton, it was a decent experience. But towards the middle there, something happened with the person that we were trying to keep in touch with. It was something unavoidable and it was catastrophic to them. However, I feel like we paid for it as well because of the lack of information and lack of communication. The quality is pretty good. We had a couple of mishaps and hiccups, but it was nothing on Clayton's end. Other than that, Kayla, at the end was amazing. Our experience with them made a complete180. I give her an A +++.

Clayton Homes had a bigger selection of homes compared to other providers. The quality of their build was excellent. Their home buying process was extremely easy and the home consultant was great too. If I had any questions, she was willing to answer them. Working with them has been great.

My daughter shopped around and Clayton was what she found that satisfied her the most. She liked working with the young man from there. He was very friendly and willing to show us all the different things we wanted to look at and tell us the differences. He was very informative. One of the things my daughter customized in her home was the backsplash. The only thing about the whole experience was everything could have happened quicker. Other than that, everything is going great.

Clayton Homes reps were nicer than a couple of others that we looked at. Also, every home that we walked in was a quality home. I was so impatient and aggressive and the rep I worked with was awesome. The whole team was great and they gave me what I wanted with my home.

Clayton Homes had the best prices for the square footage and we liked the quality of the home. Each little interior aspect of it. Also, everybody was very friendly and professional. The rep I worked with and I had a few hiccups. We ended up moving halfway through the process to a different location and the one that we ended up with was the manager and then, Rico. They were great, very personable and attentive. They were on top of everything with any question or concern that we had. The financing was great too. Everybody was very nice and made it super-easy and foolproof throughout the whole process. We've got a lot of repairs that need to happen from the initial settling of the house but it's going good.

The people at Clayton Homes were great. Donnie and a whole bunch of them told me what needed to be done, what they were doing, and they did a good job. The process was all good too. It seemed like it took a little longer than I wanted it to, but I understand it's because of the COVID mess. For what I spent, I'm satisfied with the home. I just wish I would have put a bit more money into it.

We stopped by Clayton Homes randomly. We were just out looking, and we sat down and talked to the sales guy. We liked what he said so we went with them. The rep started off very communicative but that didn't last very long. He ended up losing his job and we dealt with the manager. The process took almost a year. Every time we would ask, it was either a holiday or they would blame it on the whole COVID thing. It was always something different. I love the house but the people that built it took a lot of shortcuts and we have a lot of small things that still need to be fixed. I have contacted them and they've been out here twice. My tiles in my kitchen floor weren't put down correctly and it was coming up within just a very few months after us getting it. They came here and instead of pulling all the tiles back up and putting all back down evenly, they just pulled some pieces up and tried to glue some of it down. It's starting to come up again.

The person who assisted me with the purchase needs more communication. Other than that, the quality of the home is pretty decent.

When I walked in, I noticed that there weren't any carpets and stuff, which I liked very much. Also, having the two front room parts was pretty good where the whole family could fit. The only thing that I found wrong with it is it's cold through the winter. It's not as warm as I thought it would be.

We drove by Clayton Homes several times and we noticed a couple of the houses on site we wanted to look at, because we were starting to make a change. One day, we did stop and looked around. We talked to a sales rep and he gave us an application. We filled it out and after I got approved, we went from there. The salespeople were very nice and helpful. They helped us out tremendously, especially during the COVID crisis. They were able to work through that and did a great job. After we purchased the home, got it settled and moved in, there were a couple of repairs that needed to be done. Clayton Homes was right on it. They got them all fixed so everything was good. The home that we selected and the square footage were just right. My wife loves the walk-in pantry that we have with it. The home is perfect. I’d mention Clayton Homes to everybody that's looking for a home and especially mobile homes.

The rep from Clayton Homes was very nice, friendly and always straight to the point. There was no running around type deal. If people are in the option of buying a home, they should give Clayton a call first instead of wasting time walking around.

The sales was great, but Clayton Homes needs to find a better contractor. Once we got all set up, the people Clayton Homes hired to come in to do the trail mark, we had to have them come back a couple of times. There are a few things there that wasn't good, but overall, Clayton itself did a wonderful job. If we had any issues, they were right there and they did it very quickly.

The home buying process was fair and easy and it went as smooth as it could go. The sales lady named Valerie kept me abreast on everything that I needed, as far as additional information and stuff like that. She was constantly in contact and she was straightforward with everything. There were small hiccups along the way but they hammered them out. I had to call maintenance back for things that were coming too loose and weren't done, like with the plumbing and fixtures coming off. They came and addressed those in a timely manner.

Clayton Homes did well. Josh told me to stop and get some coffee (it was strong and I liked it), and our interaction was good. The quality of the home is good too. At the same time we were getting that one, my brother and sister in Northern West Virginia were getting two other homes from other companies. It took them longer, and they had more issues than we did.

Jeremy did an excellent job. He was very, very patient. My wife and I had a lot of questions and we also had a lot of ideas we needed to see if we could do or not. He was very good about trying to get us in the exact home that we wanted. He was very, very good to work with and very knowledgeable. He didn't blow a bunch of smoke. He told us what he knew and if he didn't know, he found out the answer for us and he was very prompt with that. The only issue we had was that there was a little bit of a miscommunication with Tom, on date of delivery and how that process is going to be done. That was a little bit frustrating. But once we got through that process, everything went well.

Clayton Homes is much better than others. There is one lady in that office. Her name is Donna. She was great and she treated everyone the same. I can really vouch for her. I love my house. I’m very happy with my trailer. When you get a hold of Donna and the right people over there on I-10, they can follow through and they will make your life so much better.

I have never had a worse experience than my purchase of my Lemon of a Clayton home. My home has so many things wrong with it. Cannot get anyone to even get out to look at it! When trying to get them out to look at it my sales person who has no knowledge in home sales, I was told they had no handy man to look at it this time. I would not recommend anyone buy a Clayton home, it is the biggest regret for myself!

Clayton Homes is close to where I used to live and seeing good reviews when I did some research, I decided to go with them. Any questions I had, they answered. The whole process was simple and smooth. The only issue we had was with the company that delivered the home, set it up and put it on the concrete slab, where it wasn't completely centered. That wasn't Clayton's fault though. Overall, we liked the interior of the home. We liked the size of the bathroom and the vaulted ceilings. Those are a few of the things that stood out.

I liked Clayton Homes' financing options. There was another home that we liked at another lot. It was just a little bit better than what Clayton had, but we didn't come to terms on financing. Since Clayton was able to help us out, we went with them. This was our first go with buying a home ourselves. Everything seemed to go pretty smoothly. We had the option to customize. What they had on the lot was pretty well what we were looking for, so we didn't change a whole lot. We did a few extra little things like we upgraded to 2x6 walls, not 2x4 walls and had an extra couple outlets added here and there. They worked with us pretty good. The quality of the build is decent. There are a few little things I'd like to have seen differently. I understand it is a mobile home. I understand it's a generally cheaper build than like a stick-built house. But I thought what was in it was gonna be a slightly higher quality than what we got.

The home consultant from Clayton Homes was very helpful, insightful and knowledgeable. He gave us all the time we needed. We didn't feel rushed or pressured. It was a good experience. We have a couple of issues with the home. But so far, it's been taken care of. Everything's running pretty smooth.

Our salesman, Bill, worked with us for a while till we found the exact right home and I'm very satisfied. We weren't gonna buy anything just to buy something. We wanted what we wanted. As he soon as he saw it, he knew that would be the home for us, so he called me and I came to look. I drove 80 miles to shop with him. Bill knew what I'd been looking at. I almost pulled the trigger on a Fleetwood and didn't. The craftsmanship wasn't there. Once I started looking at the Clayton built homes, compared to the Fleetwood homes, it was like a difference between a Chevrolet and a Cadillac. They're both good, but the thing that stuck out to me was the laminate on the countertops fit perfectly in the Clayton homes and there's an 8-inch gap in the Fleetwood. You notice the little things like that.

When I bought my home in may, it took me forever to get Clayton to replace the front door. There was a guy out of Junction City who did the repair work and it's still not correct. Also, when they took the furniture out of the home when I was sitting down here in Wichita, they dragged something across the front living room carpet and cut a line all the way through from the master bedroom to the front door. I still haven't had the carpet replaced.

The home buying process with Clayton was okay and that went pretty smoothly. Our rep was Ronald and he did a really good job helping us whenever we needed help. But the time frame in which things got done was a little deceiving as it took a lot longer than they told us. But other than that, I would tell others that the process to purchase the home usually goes well. It's the setup and the time frame in which things actually get completed that they would need to watch out for.

I had visited a couple other places but they didn't have the selection like they did at the Clayton Homes in Dalton where we purchased ours from. We also considered finding the closest dealer and Clayton Homes had that. When we went up to the place there in Dalton, their rep, Chris, went over everything he could to answer any questions. We found a home that we really loved and it was one of the nice ones on the front of the lot. But with the bedrooms on the left side, the master was going to be mine and my husband's, but we needed more space on one side. So we added on an extra bedroom, then we combined two of those bedrooms and made a large master bedroom for my mother that was to live with us. Chris helped us with that.

Clayton's process was good and the rep whom I worked with was pretty awesome. They have a lot going on up there. So I have some stuff that they haven't got finished all the way yet. They need some more help in the service department. Because for one person, it’s really hard to do everything.

One of my friends bought a trailer from Clayton and said they had done good. When I bought from them, the rep I dealt with was Jeffrey and he was really nice. He helped me out quite a bit. The quality of the home was fair but I've had a few issues and they're slow about fixing them. But they said it’s due to the COVID. Other than that, I’d recommend that they stapled their trim on better in their trailers. That's one of the issues I have as my trim pops off easy. But everything else is great and I'm very satisfied with my experience.