Clayton Homes Reviews

We love our home. The process of purchasing it was good and I had a real good experience with the rep.

The rep who helped me out was professional and she did her job. My experience with Clayton was wonderful and I love my new home.

We had told Scott what we were looking for. We wanted a four-bedroom and we wanted floating Sheetrock throughout the whole house, and that was the first one he took us to and we loved the layout of it. We love everything about it. We went and looked at every other mobile home in Pearl from every other company. We kept comparing it to that first one. We just decided to come back to Clayton Homes. Everybody that we dealt with over there was really great. If we find anything that's wrong, Scott's been on the spot to come on out and fix it and get it straight.

My experience with Clayton Homes has been really good. The rep had promised us that we’d get the house on a Friday in November, and we were closed on our house on Tuesday. The lot was ready, but because of the weather, they couldn't move the trailer that day. On that Monday, I called the rep and said, “Look, I know, I understand what happened. But we're moving out of our house. I’ve got to have it. The people are loading up my furniture right now. And I've got to have this house.” He got it all done over the weekend, and we had everything moved here on time. So, I appreciated that. For a moment, we kinda got misdirected at a time or two on the salesman we started out with. He promised us one thing, and then he left. But everything went pretty well. The only thing is I've got dimples on the floor where the piece of furniture sat and this was not supposed to happen when you got a solid wood floor.

They showed us a couple of homes that were in our price range and we picked the one that we're in now. I like the home but some things in it are cheap, like the cabinets. The trim around the doors and in the house keep coming loose. They have to come out and fix it. It was put together cheap. Even underneath the floor, it has the linoleum floor in it. You can step in certain places and see where they didn't nail all the way down underneath it so when you step on it, you can tell that that's the nail. It should have been nailed down better before they put the linoleum over it. Whenever you gotta plug something in, you gotta unplug it and the whole plug comes out. That's a manufacturing issue and we've told Clayton Homes all of these as well.

We chose a Clayton home for the size as we were downsizing. We also considered the property, the way the home looked, and how the home appeared to be efficient and put together well for what we were looking for. Working with Clayton was fantastic and I love pretty much everything about our home. There are a few minor issues, but the warranty person has been right on top of most of it. Clayton has been very responsive. The warranty was a plus too.

Clayton has one of the most popular manufactured homes in my area. I knew what I was looking for, and I went to a home center and was able to find what I wanted. Since it was my first home buying experience, it was a little challenging, but there was nothing out of the norm. Once we got everything on and running and rolling, everything was great. Working with Clayton allowed me to be a first-time homebuyer, and that’s huge.

The process with Clayton Homes was better. They're reliable and honest. I would recommend the company. I've recommended a couple of people to them.

Clayton is a reputable company and customer service was great. I liked the price I got from them and I'm liking the home as well. I've had a little problem but they've been Johnny-on-the-spot. They come out and fix what's wrong. I recommend Clayton to anybody.

The home buying process was easy and we love our home. I recommend Clayton Homes. They have good people and a good product.

The process was pretty fast. I’m pretty satisfied with them.

Clayton seemed to have what we needed so we went there and they were great. The only thing is I'm not real happy about a whole bunch of stuff that happened and the way that they had everything done because I don't have all the equipment to do what they want me to do. I have to take pictures of everything that I want to have fixed then I have to email those to them. Hopefully, within two weeks, they might be out to take care of them. That way, they would know what they're looking for. One issue I have is my front door has got a big gap in it that you can see straight outside when you're standing inside. That's been an issue since we moved in.

They helped me out whenever I got there. They pretty much picked exactly what I needed and helped me all the way to the end. They have a great team at Clayton Homes. I got the newer design model. It was the square footage that I needed and I like the vents in the ceiling. A lot of the models have the floor vents but I liked it in the ceiling. I also liked the textured walls. The more that it was changed over to be more like a regular home instead of a modular home.

The reps were really good. I liked them. The lady that I dealt with was so sweet and helpful. I like the build of the home. The only thing is that the trim seems to come off pretty easy. But other than that, it's really good. I love the house. I've had so many compliments on the house. I'm really happy with it.

We did a mobile home with Clayton and the whole process took months, but it was still quicker than having one built. I only wish that there was a little more communication with certain things. They didn't include my furniture when it was supposed to be included so we had to wait another month to get our furniture in. There are also a few little things that needed to be fixed when we got here but Clayton tried to come in and fix most of them. Some of the doors could come loose and that could have been part of when they moved the home here. The sink’s kinda leaky but that might have been something we did to it. Overall, I'm happy with the house.

Clayton at Pelham was very fast. They made the process as easy as they possibly could. They were very good. We were approved within a day or two. As far as getting a mobile home moved, it took about four weeks, which was very fast. We got a home that we love, and it was very low maintenance for us. It was very low stress level. It was very good.

I was trying to get a house in a reasonable timeframe. I called Clayton and spoke with Alexis. She told me that they have the home in stock that I was looking at. I had some bad experiences at some other places. Alexis told me to go there so I went down immediately. The process with the office was horrible. They charged me $10,000 to remove trees and do grading then they ended up not doing any of it. I paid someone an additional $5,000 out of my pocket to have them do the job instead. Clayton actually sold the home that I went down there for and put the deposit on. When I got there, they tried to make some excuses and said, "It's down the lot for a year. So we don't know if we want to sell it. But we have another one coming in on December 22nd and we'll give it to you at the same price." But they didn't. It started off with a bad sales associate. Unfortunately, it was like her first day on the job and she knew absolutely nothing.

The home buying process with Clayton started great, especially during the time of the pandemic. The salesperson did an excellent job. We ordered a trailer and they were very nice and considerate. They called to see if we can get the trailer delivered earlier. My rep was Ricardo and he was very knowledgeable about his job. I was impressed by the knowledge that he had about selling trailers and dealing with the builders of the trailer. He knew the ins and outs. He told us about the little details that we were worried about and it worked out fine. That's very important. We now have a very nice home and we’re enjoying it. It’s very amazing. It’s built well and it sits well.

My application process was easy. Just a few pages that we had to fill out since we weren't applying for a loan. It was simple. And everybody there at the office was helpful. I appreciated everything Clayton Homes did. They got it to us as quick as they could. They put it together well. The team that put it together was very polite and helpful, and told me all about the mobile home once it was put together. I really enjoyed it. And it's a nice home. There are a couple of things my wife noticed. There's a chip in our guest bathroom's tub and a chip on one of our marble countertops. She said, "I know we didn't drop anything on the countertop. I don't know why it chipped." But it's really small. So when I fill it up, it will just fill up and we won't even notice it anymore.

We were checking out homes after the fires here. We walked in and the saleslady with Clayton that we dealt with was pretty nice and straightforward. We settled for a home with an open layout. The only thing is the quality of it is not the greatest. It was built during the whole issue with COVID, shutdowns, and labor shortages. There are a lot of little details that were missed when they built this particular home. I know Clayton Palm Harbor and Fleetwood and all those come out of the same set of factories up there. My mom bought a Palm Harbor home that was a year old and it was of much higher quality in the basic construction than the one that I got. There are a lot of little issues on this. Clayton has been working with us on those issues. Overall, it all comes down to quality control in the factory. That's always the big thing.

Carrie Ann was nice and helpful. She did everything she could to help us. And any problem we had, Clayton Homes did what they have to do to eliminate the problem.

We were told that we were gonna get in in November but we ended up not getting in until the week before Christmas. But it's not Clayton Homes to blame for that. It rained and it's a waiting process. We had to wait on one person to do this so the next person can do that and then we waited on the county. Other than that, it was a great experience. The rep who helped us out was really good. Although we have reached out a couple of times about things that need to be fixed in the house and they still haven't got out here to do it. But I understand. They have so many houses and people are buying Clayton Homes houses left and right. Travis out there has come and fixed some stuff and he has been helpful and as nice as he could be.

I've worked with Clayton Homes in the past, so it was an easy second transaction. I know the local people here in Morganton very well. They're fantastic. Michael, Carl, Francisco and Greg were great to work with. They were always right there when I needed something. Whenever I needed something or had a question or concern, they took care of it immediately. If not, they kept in touch with me.

Everything was well with the atmosphere of the home and the communication with the associates who helped me with the welcome home display. There was also great communication with the follow up with the issues that I have. The quality of the home is great and I like most of it. I had small things at the time like the showerhead but they were on point and on time to make sure they handled my situation.

I had a really good experience with them. The customer service people were friendly and knowledgeable. They knew exactly what I needed to do to get ready. They suggested some contractors and it worked out really well. We were supposed to get the house in May but we didn't get in till October because of the COVID. Other than the COVID stuff, the process was good. I highly recommend them.

Our home is going good so far. We've had a few things that they fixed every time that we needed them to.

It was great with Clayton Homes. The rep helped me a lot and the process was fast. It was a lot easier than what I thought it would be. The quality could have been a whole lot better though. I feel the house was thrown together very quickly. Some of the trim were popping off the walls. In my master bedroom, some of the wood don't match correctly. The cabinet doors are flimsy too. When you buy a home like that and you pay that price for it, I expected a little bit more for it.

I would send others to Clayton Homes. Everybody was nice. The maintenance guys respond immediately when they find out we have any kind of problems. Everything's been repaired except the screen door and the window. My office could have been a little bit wider though. Also, the closet in the bathroom is like a triangle and you can hardly get in and out of it.

Miss Linda, the lady that sold the home to us, was very knowledgeable. It was our first time and she walked us through it step by step. She was magnificent. She definitely got what we wanted, when we wanted it, and she wasn't taking no for an answer. I loved her. The process took too long and I'm happy it's over. There was a lot of twists and turns and ups and downs, but mainly the county was the problem. Clayton Homes was amazing. I'm very satisfied and I would do it again in a heartbeat. Clayton Homes could have hired better contractors though. Things are already starting to fall apart, and I'm having to fix as I go. Also, the cabinets weren't finished and I don't have any shelves. It's still particleboard on the inside. That's my complaint, but I know it's not their fault. They told me that they don't do the cabinets, and when I reached out to them about the trim falling off, they just told me to staple it back up. I'm just going to replace it.

About 30 years ago, I had bought a Clayton home. I liked it, so I’m back to them and I would do it again. The quality is good. It’s over 30 years old and still doing good. This one is well-built. I love my huge island in the middle. I love the bathroom, the big tub and the separate shower. There’s only one thing I don’t like about it. When you walk into the laundry room, there’s no light switch on the wall. You get all the way though the laundry room to get to the light switch. Also, there’s only one plug in the laundry room, and I need one on each wall.

The buying experience was super smooth. We used Justin, the sales rep at Clayton Homes, as a reference from my fiancé’s dad, and he was super awesome. Justin took us out to other locations, not even at the main office, and went out of his way to make sure we were getting into the house we wanted. Once the house was delivered, he was super attentive with us on when it was going to be put on the location. Every step of the way, we were informed, and Clayton Homes went out of their way to make sure we closed at a good time. We've had a really good experience with them. Any problems that we've had, they've come in within a few days and fixed or addressed it. Eric, the one who set up and dealt with all of our maintenance stuff, has been super wonderful as well.

If somebody would say they're trying to purchase, I definitely would tell them to go with Clayton Homes. The guy did a good job helping us out with everything that we needed. We didn't have to do as much. We love our Clayton home. It's a little bit smaller than we thought but other than that, it's nice. It has a lot of space. However, we changed the floors in the two bedrooms before we moved in because the carpet was old. I don't know if the lady who used to live there had dogs. They cleaned it but you can see that it's not a good carpet. We also had problems last week with the stove.

It was a great experience, and I would highly recommend Clayton Homes to anybody who is looking to buy a mobile home. Denise, the sales lady who helped me, was really great. She was very informative and helped all throughout the process, up until we got the keys. It took four months total, between looking and trying to find a trailer and getting approved, and it was a really smooth and enjoyable process. It took a lot of the stress off of it.

The representative was helpful. The pricing was too high on the first trailer that I saw and he kinda helped me find something similar, which is the trailer I got right now. I'm enjoying my Clayton Home. I like the wooden floors and that it's a three-bedroom and a two-bath. It needs minor touchups though. We had some strong winds come in last week, so some of our roof got loose. Other than that, I like it. It's a nice home. When people see my new home, they ask me a lot of questions about it and I tell them to go see my rep.

During the purchase process, my experience was very transparent. They helped us out. We had put down a deposit on one and then switched over to another one. They were really nice about that. Everybody was super helpful down there. But I'm a little disappointed with the quality. We got the Maverick and in the photos for that, it appeared that there was wood siding in the den and in the ceiling above the kitchen. I came to find out that it's just drywall with wallpaper over it. Also, I ran into a problem because I purchased out of Fort Smith and many of their contractors weren't available because I live in Northwest Arkansas nearer to the Lowell location of Clayton. There was a lack of communication. I couldn't call the Clayton homes in Lowell to get their contractors. They were very secretive in that regard. Even though I was a fully paid customer with Clayton Homes, their customer service only extended from the location I purchased from.

They got some kinks they're working out, but I'm enjoying my new home. They put some wrong cabinets in, but they're working real good with me and I gotta schedule when I can be home so they can change them out. But other than that, it's been going good. The home had a sliding glass in the back but we wanted patio doors. But it worked out because I bought the doors and they had the crew take the sliding door out and the French doors in like my wife wanted. Also, there should have been more prep work done to get the ground ready for the trailer to go on. They could rake the ground and get the bigger rocks off of it.

There was a variety of models that they had. They took us into one of the homes, walked around and I was like, “No, I didn't feel it. It was really nice that they had it organized. There was no pressure. Our rep Mario gave us insights on the mobile home communities and which ones are really good. He was very knowledgeable about that. He really helped us.

The home buying process at Clayton went great. Our salesman was Davis. We’re enjoying the home. I definitely would tell others to use Clayton.

It’s worth every penny. I've had the yard done, a patio, some rocks, and stepping stones. Clayton put up one of the overhangs and then I put one over the entrance to the home. Just about everything is done. Everybody that has serviced with our repair has been excellent.

The quality of the Clayton Home, so far, is good. We had one leak so far on the roof. They came out and said that they think it could be some screws. The technician did the best he could to try to fix it. One thing that could be improved would be the quality of the doors. They’re not that great with the sealing off from the outside. One of them leaks and they told me there was nothing that they could do with it because it’s the way that they designed the houses. It’s just the way that the door is, it’s cheap. They tightened the door as much as they could. But the way the rain comes in, it leaks by. So, I had to build a cover over it. But they helped us out and were quick on it.

Overall, the sales staff of Clayton was amazing. But the experience itself after the fact was disappointing. They had some issues with upper management, and things that we were told were going to happen did not. The upper management changed the wording on paperwork to benefit them so that they would get more of a bonus. We wanted a 20x24 deck on the back of our house. The sales staff had put it in the paperwork. But after closing had taken place, we ended up with two 6x6 decks, one on the front, and one on the back. Therefore, there’s nothing that could be done about it because the paperwork says two 6x6 decks.

Clayton was terrific. They answered my calls promptly and whether it’d be an email or call, everything was terrific. We got a floor model and the quality is okay. The thin drywall is a problem when we're hanging pictures. But other than that, everything else seems pretty fine.

The reps at Clayton I worked with were very good. Our salesperson, Jose, was always available and always returned calls quickly. We really liked the house. The only issue that we've been having is the roof is damaged. We have continually been in contact with them. There was a contractor that came out over a month ago that said he would get the numbers together, figure out a game plan, and give us a call within the week. But it's been over a month and we haven't heard a word from him.

My Clayton salesgirl, Jackie, was absolutely fantastic. She walked me through every single step that I needed to know or needed to do. She gave me weekly updates as to what was going on with my home. If I didn't like the price that she had quoted me, I got a second opinion. She thanked me for that because she said it kept her on her toes to make sure that her team was within a reasonable price range. That worked really well. Almost everything went smoothly. They took care of what didn't go smoothly.

The customer service was great. Alex did all the repairs and he was great. As for the home, when they say it holds the heat and holds the air, it does. When I cool it off, it stays cool all night.

My sister bought a home through Clayton and she had a good experience. I figured I might as well go with them and I had a wonderful experience. They were so much help. Also, I love the home. I would recommend going through them.

I love our Clayton home, but we have had some issues with it. Our dishwasher was broken when we first got the house and so was our refrigerator. We also have the wood trim package that they didn't put together correctly. They said they were going to come back and fix them but they never came back. There's also the cabinet in the kitchen that wouldn't close all the way. They came out here to look at that. But they said there was no way to fix it. But they were very communicable and kind. It was all around an easy process. I didn't have a headache the whole time. It also went a lot faster than I had anticipated.

We had already found a home that my wife liked at the Tomball location. But the manager there who was very obnoxious and disrespectful sold the house that we had already been promised and paid a down payment for. She said she has a right to sell whatever she wanted because she was a manager or a supervisor at that location and that pretty much she didn't care about our situation, that money comes first. She also said the other customer was willing to pay the full amount and we were getting a veteran's discount and she would rather make the whole amount and give it to us with a discount. I would never talk to anybody the way she was talking to me and when she gave me my paperwork, she threw it at me.

Working with them was really good. They got us in really quickly and there was some lack of communication in some areas. But overall, they really helped us out with issues we had and really worked to make sure that we got the home that we wanted. They really worked with our limitations. I love the home.

The experience with Clayton was fine. The experience with the people was really good. It's just the materials to use on the house could be a little better. The nails that are used are like stick pins. It doesn't hold the trim on, so a lot of the trim has fallen off. They came out and they put some more of the exact same nails in. The counter, the little marbling stuff on the counter side, that's just glued on. That falls off too. I also had to have my dad repair the drawers in the kitchen because they all free collapsed and it was just plastic utensils, so it wasn't heavy. I had called about it, but they never came out for several weeks.

Katarina, the Clayton rep I worked with was good. Any time I had a question, she was very persistent in finding out what she needed to know to get me the correct answer and take care of the issues that I had. It went well. I love the home but I felt it could’ve been built a little better. The doorknobs and stuff in the bathroom weren't put on tightly. They were falling off. There are also a few issues with the floor. But everything looks good and every time I called them, they had someone either the same day or the next day. I'm happy and satisfied. Everything, down from finding the land and the home was just amazing. It was worth the wait.

I enjoyed working with the sales rep, Jamie, very well. She assured me whatever I approve, that’s what it was gonna be and it was just as she said. Everybody that comes to the house loves it. If you need a home, go over to Clayton Homes.

Travis and the people at Clayton Homes were awesome. They did their best, considering the circumstances. There was a holdup due to the worker but every little detail was taken care of in record time. The only thing would be that I do not like the kitchen sink. It's one big sink and it's stainless. Other than that, it was a wonderful experience. If COVID hadn’t been in the picture, I would have been a happy camper a few months earlier but I understand.

The process with Clayton went great. We went and talk to them and they got us set up with a mortgage company. It went really smooth. Our kids bought one from them too.

David **, at Clayton Homes in Grand Junction, CO was remarkable to work with. He was very kind, patient and extremely knowledgeable. He is in the Hall of Fame with Clayton and now I understand why. He kept me in my budget and delivered what he said he would. Excellent choice if you are building a modular home. Warmest Regards - Sue.

I could get in contact any time I needed them. They were good on that part. I had a good experience.

It took a long time for us to get our home. Also, we had a pump under there for a well and Clayton did away with the hook up or cut the line. So, we'll have to pay somebody else to put another pressure pump in there. Other than that, the quality of our home is good.

I love how fast it was set up and it’s a really nice home. I like that we got to pick the things about it. Also, I love Angie, the girl that we worked with. She did everything she could to make sure that we got anything we needed and if we needed a change up, she got it. She did what she could in a timely manner. Clayton really helped us out a lot.

We liked the pricing and the sales representatives that they had. We liked the experience and we really like the home.

Everybody we talked to at Clayton Homes was nice and tried to tell us about everything about a home, and all the people that set the home up were there to get the job done. They set the home up good and were friendly. My sister picked another home out. It was a 16 by 68. And they told her it’s about 67,000. She wanted to have it and they ended up telling her they couldn’t pull it out for some reason, and she went for a smaller one. So, I went from 68 to a 56, and it's 16 by 56. The 68 one had more room and stuff available and it turned out I had to pay about the same price for a 16 by 56. She didn't think that was a right deal. That's the only downfall of it all. If Clayton can’t bring the longer ones to where you live, some of these places shouldn’t have them on the lot, trying to sell them if they can’t deliver them. But everything went smoothly.

Purchased new in 2018 and set up on our own property by dealer. Dealer was somewhat off in keeping promises. Deal included skirting to be provided and installed by us but we had to hound dealer to get what was promised. The home itself was overall sound with a few exceptions. We found insulation completely missing in one wall which required drywall removal by them to install. Front door frame is warped and door will not seal to frame when closed leaving a 1/2 inch gap near top of door, They attempted repair while working on insulation but the repair was to place a large piece of foam weatherstripping on door. Highly inadequate at best and very unsightly. Also the door itself has a glass panel that has a gap at the top of the glass where the pane slid down inside the door, leaving an air hole to the outside. It looks like they tried to caulk this gap in the past but the pane has slid down more over time.

Clayton Homes was very kind in that I had to be there by eight o'clock in the morning for work. They rearranged their schedule to accommodate me. They accommodated me a couple of different times. And everything was quick, efficient, and pleasant. The mobile home was already parked in a spot at the trailer park, so it was all set up and ready to go. I like the floors, and the walls and the way they're done. It’s textured. And it's super cheap. We went ahead and already replaced the kitchen faucet. The tub and the sink, they're terribly made. That's the only negative I have so I’m gonna have to replace everything soon. Other than that, I had a good experience with Clayton. Go for it.

Everything was good during the purchase process and I like everything about the home. There was minor stuff I called them for and they did it right away. I had a screen put on my back door. It had a hole in it when I bought it. Also, we had to change the valve in the faucent in one of my bathrooms.

The homes from Clayton are nice but there are a lot of flaws. When I’m doing things, I notice why they didn’t put an extra nail or why there are corners in the kitchen that are not all round. When I was staining the deck to weatherproof it, I was thinking why they used a warped board. Also, they tried to fix the mother line in the ceiling at least three times. And when they were here doing it, they didn't cover anything. I had furniture in here so there were white specks all over the floor, on my furniture and on my farm door in the bedroom. It took me probably two hours to scrape all the paint and whatever they used off of it. It's black, but it showed up because it was white. I would call my salesperson and tell her that it's taking me forever to get all this off my floor and she would tell me not to do it and that she would send someone out. But she never did.

We bought in a CMH developed community in March of 2022 and to our regret we trusted that CMH would put as much effort and expertise into their community development as they do into the construction of their homes. As of this review, we have been in the home for six weeks, as for the home it was built months before and we assume it was used as a model as it was staged with furniture. The construction of the home is solid, but the finish on the home is terrible. There are paint drops on the carpet, on the linoleum, on the toilet, on some of the faucets and on the front concrete porch.

I had an absolutely great experience with Clayton. The rep was amazing. The home is really good and the home looks great. Few little issues here and there. But hopefully, they'll come out and fix them. The only thing we didn’t like is it’s an 18 X 76 and when they did those 18-wide, they put that big, ugly strip a foot and a half from the wall and it’s the most terrible thing ever. All it does is get in the way. When you’re sliding your furniture, it stops you. So, we pulled our light up and put the floors in. But everybody at Clayton was great. They returned our calls fast. It was an easy process.

Clayton was wonderful and I depended on them solely. My husband had just died and he had taken care of everything. So, I was totally new to this. My daughter had gone through Clayton Homes and gone for a quick look. So, I followed her. She said that they were good people. And they were. I couldn't have asked for better people to help me. I was impressed with Nathan, the manager, for his genuine concern for everything. He listened to me and gave me everything I wanted, and pointed out sometimes that we ought to think about this or that. These are things that I would have to purchase before I go with them. He helped me through a horrible time. I had to do sell my house but I wasn't ready to. He was very patient and understanding of my situation but yet, very professional.

The home-buying experience was good all the way until I bought the home and found the paperwork. Their service after sales sucks and I haven't heard from them but one or two times. They still won't come out and fix some of the damage in the home. They keep telling me that they're going to come out and fix it. The damages have been out there for eight months. The fan blades are falling off the fans. There's a door trim still missing. Their shingles ripped off the house and they haven't replaced that. The roof leaks and the screen door’s broken. There are cracks everywhere in the drywall and there are scrapes on the countertop. The faucets and drain plugs are not working. A couple of the drains in the bathtub broke off. Clayton should improve their service after the sale. If they come out and fix everything, I’d be happy. But for now, I contacted my attorney.

I work in a mobile home community and I see a lot of the different manufacturers that come in. Clayton's the one that has the better customer service, the better built, and it's affordable. I like the open floor plans too. Everything was handled great during the purchasing process. I'm enjoying my home but there are a couple of things that Clayton scheduled to repair that need to be taken care of.

The home buying process at Clayton was good. We got in on it right at the start of COVID, so things were hectic and they've done a good job of being patient with us in all the questions we had. We love the home - the size, location, everything worked out for us. I’d highly recommend Clayton Homes.

We have purchased two mobile homes from Clayton and both experiences have been wonderful. My dad also purchased one. They weren't pushing their product onto us. They've been as nice as they could be and very helpful in every aspect of the buying and also getting it delivered and set up. Everything has been wonderful with us. We were also surprised at how quickly it happened. We love the homes. We've been well pleased with everything. I have recommended people to go to Clayton.

Everything was great with Clayton. The guys did fantastically. Dan, my sales rep, was really good. He did everything we need to. He still calls and checks on us. Jeric, the finance guy that was doing the paperwork stuff over there was awesome. He's called and checked on me multiple times. Chad, the guy whom we got our financing through has called and checked on me multiple times as well and even called me wishing me a happy birthday the other day. Love the house. They fixed a few things though, like the shower. But they're fast and they take care of their business. Everything they do is top-notch.

We had a Clayton home before so I went back to them again. The home-buying process was pretty smooth. Working with my rep was all done through email. I like my home and I recommend Clayton.

It was a good experience with Clayton. They were great for us. They've done everything they said they were gonna do. There were a few things like there was a wall that was messed up. Just little things here and there that were not working right and they took care of everything. It's a good home.

I like our Clayton Home. I like the floor plan that we ended up getting and the space. The way Clayton builds their homes as opposed to a lot of other companies that I've seen with my own eyes, Clayton makes a better quality home. I liked the guy that we dealt with a lot. He was really good. He made everything go as smoothly as possible. After we moved in, there were some things we found that needed to be touched up and they're booked so far out on that.

During the home buying process, it was good dealing with the folks in Odessa. I'm in Midland. My home consultant was Robert. He bent over backwards. I called him after hours and texted him and he always answered. The process itself only took about a month. It took me longer than that to get in the house. There were a few issues but it wasn't anything on their part. It was me having trouble getting electricity hooked up. Once we got all that taken care of and we moved in, everything was great. The Clayton people are good folks and they go out of their way. They even call me occasionally just to check on me.

Clayton had the lowest price. I did the application on February 10th and on March 3rd, we were approved. It also didn't take them long to pull it out either. They were also nice, kind and fast. The home is comfortable and we're loving it. We had some little issues. But the rep walked us through it step by step and told us what we needed to do and how we needed to do it.

I have some issues with Clayton. I got a leak from the showers and the reason is it's coming behind the connection of the faucets. I have a video of this. Those who installed the faucets just screwed things and they didn't tie it up good. Other purchasers are also having the same damage. I just repaired another leak yesterday and I found there was damage inside the sheetrock. Today, I called Katrina over here. She is one of the sellers. Other than those issues, I would like to keep working with Clayton and purchase more mobile homes. It's just they are increasing too much.

Hannah was absolutely amazing. There were a lot of things happening with my timeline and the level of quality is not the same as it used to be 10 years ago. It’s in the dumps across the board. But it comes down to the question of are they willing to come in and work with you and fix things? When they sprayed the outside of my house, they missed a couple spots. But they're coming out to fix that. It's a little light on the inside and I'm going to be painting it. I told them if I’m painting, then throw me some paint. Clayton Homes is taking care of the things as we move forward.

My rep, Cody, did everything that I needed. I like the farmhouse look and he was able to direct me in the right direction to where he had one right there on the lot. As soon as he showed it to me, I knew that was the one. It was perfect. I'm very satisfied with everything, so far. Everything has been wonderful. It's the first time that I've ever been through buying a home by myself and Clayton Homes helped me tremendously. They would call to check and make sure everything was going okay. They made it a very smooth transition so I'm very pleased with them.

Clayton Homes is very good place to buy a mobile home. The sales girls tried to be as helpful as they could. However, I had a problem with the wait time on the mobile home. I ordered it in June, and I took possession somewhere in October. They give you shutters on the front, but they don't give you shutters on the backside of your home. That would be an improvement. I also wish some of the trim boards were a little more heavier and more substantial. I have a couple of doors that aren't quite up to my par too. One door has had a bow in it. It wasn't where it was installed, it was the door itself. It needed adjustment installation. I have had to call numerous times but they have tried to be very helpful and courteous.

The process was fast. We got our place and it was good. I’d recommend Clayton Homes.

Our next door neighbors used Clayton Homes and they recommended that we go to Clayton Homes Snowflake. We called them first, and we were happy with the service that was provided by them. We had several reps because of some unavoidable issues with the person that we first started out with. The person that sold us the place ended up getting sick so we worked with Blue who’s the manager there. He’s great. Carrie who’s also great helped us a lot. They all have a different position now because this was a long process. Laurie is now our contact person and she is amazing. She’s the kind of person that when you ask her a question, she immediately finds the answer and calls you back. She doesn't leave you hanging so that you have to call her back in a week or two. They're organized now, with Laurie able to be the contact, to help the new homeowners. That's worked out well.

Every Clayton Homes trailer we've ever owned in the family and otherwise have all been ethically good homes. They've never fallen apart from whatever reason. When I got mine, our rep was very knowledgeable. He knew exactly what I was trying to do under our current circumstance on why we had to rush to get this trailer and get land. He kept everybody he worked with and me in the loop as best he could with everything that was going on. Every person that has come to me about my property wanna know what it is, who I got it through, and I've referred them to the Clayton Homes I dealt with in Fort Worth.

We love the home but we've had a little bit of issues with adding in stuff in the home that was done in haste. There were issues with assembly lines or the molding wasn't nailed up properly. One of our windows broke on its own and Clayton Homes said they've been having issues with that. Also, we didn't get a walkthrough of our home. When it got out to our property and got set up, we had ordered it with no carpet, but there was carpet in the bedrooms. Had they done a walkthrough a few months before, they probably could have had it resolved a little bit quicker.

I'm very satisfied with Clayton's process. My rep was very polite. He answered the phone when I called him. He took good care of us. He did what he said he was gonna do when he said he was gonna do it.

A neighbor went with Clayton and suggested we do the same thing. We did and everything was good. The biggest frustration was at some COVID-delay-related stuff. Things took a while but it was out of everybody's hands. We also weren't able to get a lot model and we had to have ours built. On the whole, we're very happy with it. We've recommended Clayton to a few friends.

My home has its flaws and it's from settling. I have cracks forming in the wall and the countertop in the kitchen is coming away from the wall. It needed more sealant around it. I've been in contact on and off with the person that usually works with Clayton Homes and stuff like that. He just hasn't gotten back to me. The last text message that I sent out was on March 31. They're all nice and understanding when I get in touch with them and they're quick to send somebody out, usually. During the process, Clayton was open, as far as anything financial. The lender that I dealt with was on top of it.

I worked with Justin and the team at Clayton Homes and they're great. They answered the questions and answered the phone when I needed. The quality of the home is good. The vinyl started floating a little bit but they came out and fixed that. The home is holding against the 80-mile an hour wind that we've had. In the future, if we ever do something, we'll more likely use Clayton again.

The experience With Clayton was wonderful. If I have to, I’d do it again. The guy who assisted me was an excellent salesman and I applaud him. I would give him a 100 to 1000. The process from application to closing didn’t take long at all. We went in June and did our closing in August. Also, the financing was great. It was right in my budget. I like everything about my home. It’s very cozy and it’s mine. I'm not renting anymore from anybody. If there's anyone that I can help, I would recommend them to Clayton. They have wonderful trailers and salesmen. They help you and work with you. When no one else wanted to finance me, I went to Clayton. They did what they were supposed to do and put me in a home. I appreciate them for that.

I have recommended Melanie, and that was when my son and daughter-in-law went in and bought the other home. It was a very enjoyable experience. It's down in the Seguin, Clayton Homes. Everything went smoothly. Everybody was nice, and I have been happy with the service I've gotten from them and the home itself. Everything went like a charm. I was very satisfied with it. And I'm happy with the home.

The loan officer I dealt with was great. The home buying part was fine. It was the underwriting that did a piss poor job. And after getting into the house, we've had nothing but issues and issues. We had flooring issues. We've had damaged wallboards. And we've had people come in and out of the house just to repair simple things. Our refrigerator went out. We had it for a month. Clayton told us they would get us one brand-new. They gave us one and it has dents all over it. The total process took five months.

Clayton Homes has a heavy-duty reputation for being good builders and the head honcho there in the office was absolutely spectacular. He attended to all my needs immediately. I love my home. It's nice and spacious. It's exactly what I asked for. The way that it was designed was beautiful.

The first Clayton home I found was in Hattiesburg, Mississippi. I went there and they had some layouts of trailers that I liked. It was 150-mile radius where they could only deliver homes to and I’m outside of that 150-mile radius so they gave me the number to Pearl. They even told us, “If you go to the Clayton website and you see this trailer, but we don't have it on the lot, just let us know." When we got to the website of Clayton, The Major stood out to me. I liked the wall windows, the kitchen, the big soaking tub, the walk-in showers, and the double sink.

It was very easy process with Clayton Homes. Everybody was super helpful and quick to respond. They had a lot of knowledge on the questions that we had and were able to answer any questions. If they weren't available and we had to leave a message, they would get back to us quickly. They're nice people to work with as well as the technician that would come out for repairs. He would go the extra mile to make sure everything was taken care of it. We did some stuff ourselves with the electrical and the water. We were part of the waiting process but it was all good.

It was very nice working with Clayton. They were very professional. They addressed all my concerns. Even after I moved in, any time I've called, they've called me right back. I like the home pretty well. It's very open.

We were looking for something simple and not that cost is too much, and Clayton Homes helped us with that. The rep was very nice. They could improve their service department though. They asked for the same thing over and over again. Also, we aren't satisfied with the stairs that they built. We want something a little bit bigger in the front.

I was very satisfied with the home-buying process at Clayton. It was a smooth and easy process. The rep was a great guy. He shot straight with us. He was very helpful. I like the quality of the home too.

It was awesome with Clayton Homes. I like their professional attitude and willingness to make everything 100% great for my kids. The young man, Sal, was very respectful. Anytime he talked to me, it was always, “Yes, sir. No, sir. Anything that I can help you with?” He was a good salesman. He worked with us very well. We had one little problem with the air conditioning and we called, and the very next day, Clayton Homes had it fixed. We're ecstatic.

The home buying process was transparent and what they said would end up happening happened. Chris, the salesman was very positive throughout the whole thing. He gave me a call every now and then making sure that everything was still good because of the one-year warranty still in action. The quality of the home is good. I'm really detail orientated. So there are some things about the home itself and the individual assigned to the house could have taken a little more pride in his work. There were some parts where they just sprayed foam sealant around to cover some gaps where the pipes come through to the house. Also, the door stoppers weren't perfectly aligned.

We were very satisfied with Clayton Homes. We ordered the trailer in April, and we got it in September. Everything is very nice though we changed a few things inside like the doors and the gas stove. We put windows instead of sliding glass door in the dining area. We’ve had a few things they had to come back for. We had trouble with the electrical. There were a few lines that weren’t working right. They also changed the smoke detectors because they kept going off for no reason.

Starting out, we had one salesman and he quit. We ended up with another one named Brandon and he went above and beyond. He tried to get everything perfectly aligned with what we wanted. I would definitely recommend Brandon as a salesperson. He kept us in the loop and if he found that there was something going to delay, he would check it, call and let me know when people were scheduled. He would call to make sure that the people were there at the appointed time. I was amazed. The only holdback we had was the materials when everything was so hard to get. It was delayed a month which was nothing that they could control.

We told Clayton Homes what we wanted and placed the order on December 29th. We got the keys on September 14th. That seems a long time but with the pandemic, everything was closed down. We thought it would be 6 months but it turned into 9. We had to move twice during that time because we had a short-term lease, thinking it was six months. But it was worth the wait and Clayton Homes did as much as they could as quickly as they could. I'm completely satisfied with the process. I’m type A personality and I always ask questions if I don't understand or if I need clarification. I probably got on our rep's nerves but he didn’t say anything.

The home is of good quality. Clayton has great people who work there. Their service rep by the name of Willie was excellent to deal with. He was very concerned about what we were concerned with the home and very helpful in dealing with things that needed to be repaired or updated.

I like the price and the style of the Clayton home. I had a very good experience with their sales rep. I didn't feel pressured to buy anything. We came back to look three times. It was never a hurry-up-and-buy situation. We love the home. It's going well.

The home-buying process was very easy and they were more than accommodating. Jeff, their rep, always answered the phone and was quick to call me right back. He worked very hard to meet all of my needs. After I received my home, Ronnie was the repairman if I found any glitches or issues. He was very fast to respond and quick to make any repairs or adjustments. The quality of the home is pretty good and the insulation is phenomenal.

I purchased a Clayton home and in the first year the trim around my tub came off, the edging around the counters came off, when they moved the mobile onto the land they hit some branches that that damaged the roof, they sent out inspector who claims it was weather damage.... Then the air conditioner went out after they sent a repair man out 3 times to fix the problem. I had to shell out 2600 dollars to have a new unit installed because I could not get anyone from the dealer to at least absorb some of the cost. All in the first year of buying a Clayton home. Never again!

I was going to go to Clayton Homes at first, but Clayton Homes is backed up. So, I went to Marty Wright. But I didn't like the results that I got from Marty Wright. I went on my birthday last year and Stephen ** was my purchase guy that helped me through the whole process. He did the application. I gave the $1,000. That was on a Monday. By Wednesday, Wayde called me. He said, “I'm trying to get you approved for your mobile home. Could you unlock your TransUnion account?” I unlocked it and within 30 minutes, Wayde called me back and said tha I had gotten approved for a mobile home with Clayton Homes. I told Stephen that I was approved. If I had to do it all over again, I would, but I would do it sooner. Instead of going to Marty Wright, my first bet would have been Clayton.

I purchased my home in June 2021. The dealer I purchased from has been amazing. The quality and workmanship of my home on the other hand is horrible. I have a 100,000.00 home that might have cost 10,000 if that to build. Everything in this home is the cheapest grade that can be used I'm sure. My dealer has been trying to correct as much as they can but as soon as they fix one thing something else happens. If I had it to do over again I would have never purchased this home. I would advise anyone who is considering one of these homes to do anything you can to buy something different. They are beautiful when you are looking at them but trust me the construction could be done better by my 7-year-old grandson and the materials used are the worst quality I have ever seen. It have become very obvious to me this company only cares about their profits. Build as cheap as possible and then sell for 95,000.00 more than it's worth.

It was a great experience with Clayton Homes. They have nice houses. The rep I worked with was a nice person. She would always answer the phone. She was speaking Spanish because I don't speak a lot of English.

They kept me informed about my home. Every time they found out something about what was going on with my home, they called me and let me know when my home was coming. They helped me with everything I asked. Any questions that I had, they answered. If they didn't know it, they found it out and then they called me back. I asked them to keep the carpet out. I also got the color I wanted which is a darker gray. I also got the color shutters I want which is black. It was worth it.

John, the sales rep, was great. If he didn't have the answer, he got it for us. I wanted a lot of different things that this house did not have. We changed things with the walls, he got me three banks of cabinets in the kitchen, he got me an island I love, and we put a doorway in. We were extremely happy. The only thing is, the flooring is squeaking when we walk across it. It is bothersome but I talked to them and they said they'd send somebody out to see.

It was a great process. I'm very impressed. So far, we love our home. They've been out to do repairs, but they've been great about it.

My dad got a Clayton Home. I liked the way his was set up, but I wanted something bigger. I went with the open floor plan. It was good working with the Clayton rep. However, we were living across the street at my parent's house and we got to see our house, but we couldn't go in it and couldn't do anything with it for three months. Apparently, it was 90% gravel out there and no one wanted to drill in gravel. But I like it so far.

Everything was fine. Every once in a while, I didn't get a phone call returned. But I understand people get busy, so I wasn’t sweating it. They're extremely flexible. They'll do anything you wanna do. But little cracks have shown up here and there. Some doors aren't fitting perfectly too. But I know the house has got to settle.

Clayton did everything they said they were gonna do. The salesman did a good job but was a little frustrating. He didn't like to be questioned. I'm also trying to get my refrigerator complaint resolved since August. When the home was shipped from the factory, the refrigerator was not tied down. It's a little bit damaged. My understanding is that the factory sent a replacement refrigerator, but the service person at the time felt that it wasn't the exact refrigerator that I had paid for. He said he was contacting them trying to get me the same model. He has since moved into construction work for Clayton. I've spoken to the other person that took over the service area once and I still don't have the replacement refrigerator or resolution on that situation. I work full time and I can't call them every day. They tell me they're gonna call me back but I don't hear anything and weeks go by.

The quality of my Clayton Home is good. I love it. I called them because when I walked across the floor in the kitchen, it was making noises. But they came out and they did what they were supposed to do. Didn't take them long.

I enjoy the home. However, there are a little bit of things that are popping up, like the door. I'm having the other lady take care of that. We're also having a few problems like the water heater. We haven't had a hot shower since we moved in in August. We have hot water but the showers are always lukewarm. I enjoy a shower. But having it where it’s just warm, especially during the wintertime, was brutal. The difficulties I'm having with the water heater made my experience a little bad. I'm not the only one having this issue. My sister is my next door neighbor and she's having the same issues.

The Clayton salesman did a good job. Everything went along smoothly. The only problem I had was them trying to get my other mobile home. But they got it out at the right time and the time frame that I wanted it out. They sold it from the site. I thought it was like when you do a trade-in, that they were going to take the mobile home and pull it out themselves. But that wasn't how they did it. But other than that, the lady that purchased it, had someone to come and pull it. So it was okay. I only spent a month in a hotel.

My experience with Clayton Homes was very exciting. The first time, we didn't get it approved but I didn't give up and Clayton still worked with me. Within a year, we got approved. They were nice people. They treat you like family and I appreciate that. I love how they come together and not just one, everyone. They make sure you're happy and you have everything that you need. They also have a nice variety of homes to pick from. I like the open concept and that's the way they got it built.

The first time we ever went up there at Clayton, everyone, especially the person who sold us the home, was extremely nice. Kelly went out of his way to accommodate us. The home buying process took longer because COVID had come in and everybody was at a standstill on being able to work. But, these guys were great. They were Johnny-on-the-spot. We feel like they’re family. They made it very easy for us. As far as walking us through and letting us know what was going on, they worked very closely with our mortgage people. I've also had them come out here a couple of times and they've come right out and fixed everything.

I bought my single wide trailer brand new back in 2012. I’ve had nothing but trouble out of the shingles on my roof. They keep blowing off and already filed 2 insurance claims and they won’t replace the roof. I continue having leaks inside my house. The insurance noticed the shingles was stapled. This is causing continued issues with damage on my roof and the inside of my house. I would like someone to contact me about this. Thanks.

I had originally gone to Clayton Homes in Morganton and I wasn't very pleased with the people there. They weren't right on the process and I was upset about that. So then, I went to Shelby, and that was where I bought my home. The salesman, Allen, did a great job. He really worked hard to get what I wanted because, at that time, there were several manufacturers that were making changes to the homes. Allen and I kept talking and, finally, I picked one out that I liked and where the manufacturer would make the changes on it. Allen was great at helping me with that.

The Clayton Homes rep was really nice. She really helped us out. We were impressed. We had found a home that we really liked, and it is out of our budget, so we started looking at more inexpensive homes. The one we ended up with is laid out exactly like the one that was over our budget. It's a little bit smaller, but it still had the same number of bedrooms. We've got a few issues with the quality. There are some things we've noticed that we didn't notice before, and some things that are starting to come off the wall. Everything's fine other than that.

Going to Clayton Homes and looking at the house was good. But the dealing with the financial people is difficult. And dealing with the house so far has not been up to my satisfaction. How they installed the skirting, it is all wonky. It looks horrible. There are holes in it. Somewhere in the house there is some type of hole that caused us to have mice in our brand-new home. I have spent countless money on stuff trying to get it fixed. We might have finally found the hole, but now the mice are eating the drywall because they're in the walls. So, somewhere along the way, when Clayton was building the house, they left a hole somewhere so that mice can crawl into the house. We’ve only had the house since July, and we already have trim coming off all over it. So, the quality of the make of the house is not up to my satisfaction.

We had some really positive experiences right from the beginning and then immediately after we purchased, we had some negative ones. I spoke with corporate about that and once that feedback got back to my office, they've been good and on top of things since then. As for the home, we've had maintenance out there often because things are going wrong. The only part that really sucks about that is our warranty is gonna run up in August and I feel sure we're still going to be having problems after that. Currently, there's a crack in my ceiling that they're coming to fix.

The model we got was the only home that was on a lot that we could afford. They should have given us more of an option and understood where we were coming from when we said we needed a double-wide instead of a single-wide. Also, I wish the kitchen was bigger and has more cabinets. But the purchase process was smooth and easy.

The office was great. They were nice and it has a friendly family environment. We got the home as is but the foundation and the cabinet construction could have been better. Also, there were a lot of gaps in the floorboards and ceiling, a lot of the cabinets are not even, and a lot of the drawers are not put together. But it wasn't a big deal. Other than those, the house is nice and there's a lot of room in the yard.

Everything was on backorder so it took forever to get the people to do what they needed to do. Also, the quality is definitely not what I thought it was. For the ones that they had at the lot that I went through, the quality was excellent. But whoever put our home together didn't do a good job. They came out for maintenance about five times. I had to get them to come out to turn the doorknobs around because they were put on backwards. All the doors were locking from the other way. There were also a lot of things put on crooked, but Clayton Homes has worked with me and fixed all the wrongs that the factory messed up. If anybody's looking to purchase a home through Clayton, they're good people. They're gonna set you up. But you also want to make sure that you look into your own contract and try to do some of the work yourself. Sometimes the contractors that they use are very slow and are also behind.

Clayton Homes was good. My home has a good size with five bedrooms and two bathrooms. It could have been cheaper though. I went to the same dealership before covid and that same house at Clayton was 80,000.

Buying a house through Clayton was simple. There weren't many decisions that had to be made. Our coordinator did everything for us, and he was good.

My mom bought a double wide through Clayton and it seemed like an easy process. I did the same thing, except I went single wide. The process took longer than I thought to actually get into the house. But I understand the time we were in and the supply and demand. The home rep I worked with was great. We looked at multiple different homes. When it came to this one, she knew everything there was to know about it when we were walking through.

Jerry was my consultant and he made me feel very confident about buying the home and with all the things that they stood behind during the first year after I got set up. He made me feel pretty well comfortable and I felt safe about going through the whole process of making a deal. Everything went pretty good. Clayton was on time with all their calls. If anything was coming up that was gonna stop anything, they always called and let me know. So everything was good on that end. They kept me updated almost every other two weeks on the home until it arrived at the lot location.

Buying a home from Clayton was easy and good. I like them and the rep I dealt with was great. I'm the type of guy that likes when people call me and keep me updated on things and work really hard to get what I ask for. And he did that for me very well. He was all about helping me out and very attentive. So far, there are some the things we're still working on getting done but as far as the build, I got a good home from them. It's what I wanted and it's a very nice home. I've had problems getting parts and when they'd send them, they'd be in four different mobile homes and they couldn't find them until two weeks later. That was the only problem I've had and that might just be completely because of the way the economy is right now.

Working with Clayton was pretty rough at first but they did everything I expected. The holdup was my salesperson. It was just very frustrating. My wife and I had to do a lot of stuff on our own that they should have been taking care of as far as when it came to getting some of the permits and getting things rolling. But once the process started, we wanted to keep it rolling at a good pace. Every time we called her to get an update on stuff, it was either she wasn't totally focused or she just may have been new. We had to get the manager of the Anderson location involved in it. Once he got involved, everything started getting streamlined. He was taking care of everything that needed to be taken care of. If I had to do it all over again, I'd do it.

I liked the number of bedrooms and the price of the home that we bought from Clayton. Everything seemed to work pretty smoothly and they were pretty knowledgeable and very helpful. They usually got a response within 48 hours on anything, even if it was to let me know they were looking into it. They also brought the home in two weeks sooner than what they said. Other than that, I had more issues with my bank than with the Clayton side and Clayton was helpful with that. They led me in conversations with my banker to make sure I was getting that set up right.

We decided to check out Clayton Homes and they have nice houses and in our price range. Clayton was able to work with us and show us what we could afford, and we liked it. When we tried to talk to them, we filled out the paper. It's a long process. Because of COVID, it took almost a year to be able for us to move. They have small supplies and delivery so we understood. They did a good job in the place.

We found a home that we fell in love with. We felt that it was known for us and we brought that to the attention of Frank, the manager of the Clayton Homes location in Candler, North Carolina. We looked at several homes and always came back to the home that we ended up getting. Frank guided us through the process from beginning to end and he was very helpful in making our selections of interior options and exterior. It was a difficult time because it was through COVID and there was a lot of roadblocks, a lot of places that we could have stumbled. But he helped us keep going and a lot of that was because of all the restrictions out there. It was difficult because manufacturing was shutting down that there were various places couldn't get supplies and couldn't get product in, all those kinds of issues that Clayton had had to deal with.

I've been dealing with Clayton Homes all my life and I bought over 30 houses from them. They are really nice to you, they do their job, and they help you get the house. They have nice houses and they do their best to work with you. I love them.

The quality of the build is great but I wasn't happy with how long it was set up. It took a little while. They had different crews doing different things. They sold a bunch at one time and tried to make everybody happy.

I worked with Josh and he was really friendly. He was smart as far as knowing everything we needed to know and he was quick. He was right down to the point and helped out every bit of the way. The process was a little bit tough because I was a first-time homebuyer but other than that, everything worked out about as smoothly as it could.

Clayton's representatives were all super sweet. They were very insightful, very helpful as far as designing my home and very courteous. With the COVID thing going on, it took a while to get the home delivered, but the overall process with the people at the lot was amazing. The home was custom-built. We designed how we wanted the bathroom. We picked the style that we wanted, the island, the color of the cabinet and the walls, and the floor plan. We went with the four bedrooms, three baths instead of just three bathrooms and a bigger room. We liked what we got. We liked how it was designed. They made it easy. The floors all look amazing. Overall, we are 100% satisfied with the build of the house and the buying process.

We wanted to upgrade to granite countertops but we weren't able to. The basic countertops that came with the home were all chipped up. Clayton sent out a worker to replace it. When he came, he was fine, but the replacement product was also broken and it frustrated the hell out of me and my wife. So we are just going to order some granite countertops and replace it. Also, Clayton could have did a better job on the flooring. There's a little bit of bubbling in some of the areas and there is some cracking, like the base floorboards are not secured all the way through. When you're paying top dollar for your home, you don't want to have to walk and hear cracking in the floors. But as far as working with Rob and Clayton, they're not bad.

My girlfriend picked the model and she liked it because it was more open. There are bigger rooms and higher ceilings. What really got her was the open room concept. We upgraded the cabinets, and we added a fireplace and entertainment bookshelves on each side. We also did an upgraded siding on it. We did the process right when all the COVID stuff hit. So all of the home builders were behind. We were told it was going to be done by February of last year. But when the pandemic was in full fledge, it took an extra six months to get it in due to the home builder. Other than that, the process was fairly easy because we did some of the stuff ourselves as far as porches and the grading, the backfilling, and the seedings.

We love our new home. It's super nice. We like the way it's laid out and that it's super spacious. In our last house, the kitchen was shut off from the living space. I didn't like that. This one is open. We have four bedrooms, so my husband is able to have an office, and then my kids each have their own room. As far as the local Clayton Homes office, the reps were great. They told us what to do every step of the way and made it very easy. We did everything in their office. When we did the signing, we still met somewhere pretty local, and then they laid it all out in front of us and explained it step-by-step.

I'm not very happy right now with the state that my lawn was left in. It's a huge mud puddle. The dirt was supposed to be pushed around so everything is level and it wasn't done well enough. It's dangerous to walk out my front door to my driveway. It's very slippery and I fell one time because of the ruts and the mud puddle. Also, the person who did the permanent foundation for my house left huge chunks of concrete all around. But I'm very happy with the person who put a fence around the area my dogs will be in.

The process didn't take as long as we thought it would take and Bob worked his butt off to get us into this home as soon as he could. I’ve got his personal phone number so if we need anything, all we got to do is call him and he would do what he could do to get it fixed for us. His team is excellent. They work hard and fast to get what's needed. It’s a beautiful home. They’ll come out one more time for cracks but other than that, I had a wonderful experience and I'd tell anybody about it.

Everything went well with the home buying process. We're really satisfied with the home. I highly recommend Clayton.

So far, the build is good. But whoever designed them should have to live in them for a little while, before they put them on the market. There could be more outlets in the bathroom and laundry room. There's only one outlet in the bathroom which is crazy. Also, the bathroom's the farthest from the heat pump. So, I have a heater in there and the plug-in is above the sink. That's not the best place.

Clayton had nice homes. We walked through with somebody and they answered all of our questions. They knew about their product. It was a really good experience. Getting the home placed on my land was a lot smoother than I thought it was gonna be. I had heard a lot of nightmares about people, their home not being ready or taking forever. But they were waiting on me 'cause I was the one doing all the work and preparing the land. As soon as I called them, they had it there within a couple of months.