Clayton Homes Reviews

The home is great. We've had a few little problems but nothing really major. We had one little leak behind the refrigerator and they fixed that. We got four cracks in the sheetrock and we're on a list to get them to come out and fix that. Other than those, everything was good. The sales rep that work there, Mike, was great and if it wasn't for him, we wouldn't have dealt with them at all.

We looked at the model on the 14th of April then on the 15th, we went back and started the process, and everything went smoothly. They didn't have the unit on the lot, so we ended up having it ordered. Clayton Homes told us about when it would come in, and they were spot-on. They kept us informed too, so we were very pleased.

Clayton Homes had the best deals and I liked the local office that we worked with. They were friendly. However, we were held up for a little bit because of the size of the septic tank we wanted. They had to collect some money on half that tank and we had to wait all over again. But I’m enjoying my new Clayton home. I love Clayton Homes I would go with them again. I just bought another home with them.

We had two consultants. One was the main contractor that set up the home and that was Danny. Then we had Beth as the manager of the property. The quality of the home is pretty good other than a few spots where some nails are sticking up where the two pieces come together and Clayton is not fixing it. They told us that that it's going to be.

I love my Clayton home. It's comfortable, spacious and modern. ​The only thing is that the scalding mechanisms on my shower faucet and my bathtub, only allow me to have lukewarm water. I've asked them repeatedly to remove them because I only get a lukewarm shower no matter how high my water heater is. I don't know why they haven't come in and taken them off yet when I've asked. I'm dissatisfied with that. But the local office that I worked with was great. They did what they said they were gonna do. So, I'm satisfied with that.

Working with Clayton was pretty quick and simple. Their customer service was good. Also, I like the build I got overall and I like the space.

The home buying process was simple and easy and they stayed in contact throughout the whole process. I worked with Tyson and he informed me of every detail every day every time something would come up. He was very informative and helpful.

From start to finish, everything went pretty good with Clayton. Lance, the guy I worked with was great. Anything I needed or wanted, he helped me get and the process went pretty quickly. I started in February and I moved in in July. I loved the home. But I ended up selling it because of the traffic there on Jones Bridge Road. We've literally had to play nature sounds at night just to be able to sleep. It was so loud. I didn't realize that that road had gotten so busy. 20 years ago, when I ran that route as a teenager, it wasn't like that. It used to be a back road. But now, it's more of almost a highway. It's crazy. My fiancée asked if we could sell the place. I told her I'd call and see. I realized I could pay it off for $1,000 more than what I owed, so I jumped all over it. Two days later, I had it up for sale, and in no time, we sold it.

I could not have had a more pleasurable experience. If there is any sort of a training class that can be taught to everybody else at Clayton, it needs to be taught by Shelby and Carl over at Clayton Valdosta. I put them through the wringer trying to figure out how to buy a home and they were beyond helpful and professional.

Lexi, the home consultant, started out with us about a year before we closed on our house. She got a promotion halfway through and went out on maternity leave, but still stayed in contact with us the whole time, and she was wonderful. All in all, Clayton was just friendly people and great to work with.

Horrible build. During walk through they stated they do not build plumb level or square and it shows the construction is the worst I have ever seen. I highly recommend you read the reviews and do not buy a Clayton home.

I went to Clayton and had a very bad experience the first time and I swore I would not go back. The little man that was there met me and my friend on the front porch. That was back when it was cold a year ago. He said, “We're taking by appointments only and I got an appointment in five minutes.” I said, “Oh, that's okay. We got a couple questions we'd like to ask you and then we'll go.” And he said, “Okay.” And I said, “Can we maybe step in? Because it's kind of cold.” “Yeah, but I got an appointment in five minutes.” I said, “It’s fine. It’s fine. We’ll be gone.” So, I left. Told my friend, “A bird in hand. I won't be back.” Anyway, I went back and asked Michael, who was the young man, and he said, “He's no longer with us.” And I said, “Well, good because I can understand why.”

I just bought land and I knew if I went to Clayton, I can get a well and a septic all-in-one bundle. The rep I worked with was great. I got everything that we wanted. I had an amazing experience.

The rep at Clayton was awesome. She did a great job. I love the home. It's great. For the price, I can't beat it. It's really good.

You need to talk to a Kim. She was very clear and knowledgeable. Also, she bends over backwards and does anything and everything she can to help me. She would help you get in and answer any of your questions. And if possible, she would get you in the home. I love my home. I highly recommend Clayton.

I have a three-bedroom and two full baths home. I love it. And my favorite place is in the tub, in the bathroom.

These guys were really good. I’m a one-and-done customer. We made an offer on it that day, they accepted, we negotiated a little bit. I came back a few days later to bring them a check. Then, as soon as they got the title work done, it was less than a week. These guys took care of me, and then they took care of me after, too. It was life-changing. I like the house, too. I got a single wide and three bedrooms.

The whole process with Clayton was excellent. They answered all of our questions. They responded quickly, never acted like we were asking too many questions. So we were happy with that. However, we put the down in February and we did not get moved in until September. But it was beyond their control. We had excessive rain this last year and we had so much flooding in this area plus we were also waiting on AEP, the electric utility company. We also had COVID this last year. So far, we're happy with the quality. We still have a few issues popping up. But when they do, they seem to address them for us. Their sales associate, Stephanie, has been phenomenal. The service contractors that they send out seem to care about the work they do. I would recommend Clayton.

We met with Zack. He showed us homes and we picked out the one that we liked. We filled out all the paperwork and then got approved. Then Clayton came out two times for a couple of different things and they fixed everything. Check Clayton out and pursue it. They did well.

Clayton Homes was the friendliest, most courteous, and willing to help me out. I wanted a big open plan, open living room, and dining room area, and it took me nearly two years to find the house I wanted, and with the carpet. They told me they had one coming in at about four weeks. I looked at it in August. The whole transaction was over in less than a month. It was paid and I had everything. I’d recommend Clayton Homes. They did what they said and I was very satisfied.

The quality of the Clayton home is good. However, we got it last June and it still hasn't been fixed. We're still waiting for them to re-mud the ceiling where the ceiling stuff cracked. The biggest annoyance I've had is the only time the manufacturer sends supplies to fix things is when they buy a new trailer. So, we keep ending up waiting several months between us pointing out that there's a problem and it getting fixed. Like one of the light fixtures, the neck that holds the globe onto the light fixture, we've been waiting for them to get us a set of those since we got through.

The home buying process with Clayton was great. We had a great salesman. He told us exactly what to expect and what we would see with our home. And all of that has been on point. Anytime we're feeling like we're not being heard, we contact him and he jumps on it and has been calling us back. They seemed more willing to help. They were definitely on board with staying with us through the process, from the purchase to the setup.

The representative was knowledgeable and really wanted to get me into this house. The quality of the build was good. It was pretty much built and then I moved in. I've already recommended Clayton Homes to a few people.

The sales rep of Clayton was fantastic. He didn't oversell. He didn't over pitch. He gave me what I needed to know. Then any questions I ever had, if he couldn't answer it, he helped me answer it. He was just a great guy all the way around. The contractors were great, other than the fact that the people that we had to come out and do our septic. We had a little bit of a rut in the backyard, and they have extra dirt. I asked the guy, “If it's extra, what are you going to do with it?” He said, “We'll just pile it up and it'll be a mound.” I was like, “I don’t want a mound. You mind pushing it to the back?” He said, “No. We'll set it right there where that little rut is.” I said, “That sounds perfect to me.” What ended up, the dirt that they suggested moving to prevent a mountain from forming in the front yard, that dirt should have stayed there because the rain washed in almost two feet around the entire septic thing. It's very clear. I can see the actual tank itself.

Angel, our home consultant, took her time and explained everything and made it so simple. If she didn't know something, she found out. We've already told several people about Clayton Homes. My son and his wife just bought a trailer from them too.

For the most part, our experience with the home buying process at Clayton has been great. There are always a few glitches, but that's fine. We're not finished yet. We had some things that needed to be repaired and we need to be reimbursed for, one for the heating and one has to do with plumbing. I'm just waiting for the bills to come through. I talked to the main office and she told me to have a description of what was wrong and have an affirmation as to the fact that I paid the bill and then send it to them, and then they'll review it. Everything was very clear. The fella with who we first bought the property was still learning the trade, though. He was very inexperienced and he's got a lot to improve upon. But everybody else was wonderful, extremely pleasant and well-qualified. The quality was excellent for everybody that came out to work here. We were very satisfied.

I worked with Diego and he was so good with the way he was attending to me and talking to me. I was happy. When I had some issues, I called Clayton and they went right away and fixed them.

Ross was my rep and he was amazing to work with. He kept us up to date on anything. When the plant that makes the little houses was short-staffed and when there were delays, he was quick to let us know what was going on. We started with the process in September 2020 and we actually moved into our double-wide home in June of 2021. There were ups and downs but it was nobody's fault. It was just supply shortages and labor shortages.

They did an excellent job. Working with them made things really easy. I couldn't have asked for a better group of people to work with. The home is very nice and efficient. It works well. I totally recommend Clayton.

The person we worked with was very professional. He kept us to date on everything 'cause things got delayed. If something was out of stock, he offered us something else. I enjoyed the whole process. We've had some issues with the quality of the home that we're hoping will get taken care of. There were some hiccups when we got here and we're still waiting on some stuff to get repaired. But Clayton has been really nice about making sure they get stuff taken care of. I love the home and it has met every expectation, especially the fireplace and the kitchen.

We looked at Clayton Homes in Strawberry Plains and Knoxville. We decided to go to Middlesboro and they were a lot cheaper. We bought a home off the lot and Clayton was nice and fast. We love the floors, walls, bathroom, and bedroom of our home. But there was one thing we didn't like. People have been out a couple of times. They're supposed to come back this week to fix our front door and our outside electrical. Other than that, the communication was excellent. Go with Clayton.

The purchase process from application to closing all went smoothly considering everything that's involved with it. That took about two weeks. We bought a mobile home straight off the lot. Everybody seemed knowledgeable with what their job is and what they had to do to get it done.

Aaron was very patient with me because I was freaking out. I told him we couldn't afford it and he said to call him back and tell him if there's anything he could do. They made it to where we could do it. There are a few little things about the home itself, though. I'm 5’6” and the peek hole on the front door is way above my head. Also, I don't like the handle. I don't like that we have to use a key to lock it from the outside.

We had a friend that bought a Clayton Home and she recommended Mike at the Opelika store in Alabama. Mike was the best and so down-to-earth. He even said he's gonna come out once we get moved in and get settled in and take a picture and just say, “You're good folks.” He also wants to come back and check on us six months from now and just keep us in his salt and say, “Hey, y’all guys happy?” So, we're excited to see him again.

I was satisfied with my home buying process at Clayton. I have a few things left that need to be fixed in my home, but with the COVID, I know it's been sketchy for them. So, I've been patient. But as a whole, my experience with Clayton has been very good. I've enjoyed my home. Gregory did a great job. He was very patient. I was in Texas trying to buy a house in Louisiana and it was not always real simple to just get the answer and go with it. Gregory and the manager there, both helped me a whole lot in the process of getting the house financed. James and the guys come and fix stuff and all that part has been very good and reliable. Everything I've ever asked, unless it was something that was on backorder, they’ve always taken care of it.

I am enjoying my Clayton Home. It's brand new and I got what I wanted. I like the island. I like everything about it. I had Selena at customer service and she was so sweet. Any questions I had, she was right on point. She made me feel very comfortable with my purchase.

They worked with me and welcomed me with open arms. If I need anything, they usually come up there and help me. If I have any questions, they answer them.

Even though things didn't start out the best and we had some other issues with our home, but Scott and Stephanie took the time to personally come out here and see what was wrong and going on with things to get them handled. They are in the process of getting things taken care of for us to make us happy. We really appreciate them making all the efforts to make things right for us and helping us by answering other questions we have on other things. We would recommend Clayton Homes in Harrisonburg. Just expect issues and make sure you let them know of everything and always talk to the manager as well not just the project manager or sales rep. We didn't do that. If we did then it probably wouldn't have gotten so out of hand with some issues.

The sales manager, Josh, called his manufacturer while I was there at Clayton Homes because I was a fire victim, to figure out when they would be able to expedite in building my house and getting it delivered as soon as possible. Nobody else would and I was told me I had to wait in line. But with Clayton, the process went great. I ordered the house in March and because I had some work to do in the property, we scheduled putting a slot there mid-April. Then it got delivered to the property on May 6th. I like the quality of the home. They moved it up to where I was at and there wasn’t really much inside structural damage like drywall, which is normal. But it held up pretty well overall. They came in, fixed a couple of places, then the guys scheduled to come back out in March to fine tune and address everything up. Now, that everything’s settled. All in all, Clayton was easy to deal with and they were very accommodating of my situation.

Clayton Homes was better for us and what we wanted, long-term. Every interaction that we had was very good. But once we got through the whole process stuff, there was a lack of communication and that was very frustrating. The timeframe that we did it was when COVID was still barely starting. So a lot of things were shut down or backed up for whatever reason. I've talked to other people who have gone through Clayton Homes as well and they said that's probably one of the main things that doesn't give them a 10 out of 10 is that communication there. Towards the middle, towards the end, there's no communication at all. I sent a bunch of emails. And I understand, I wasn't trying to be annoying, or I wasn't trying to be that girl. But even if nothing was done, maybe an update once a week would have been nice. Other than that, when we had to face-to-face encounters, those were all good.

They were very good to work with. They communicated pretty good with me. So far, I'm well pleased with the quality of my home. If you're interested in a mobile home, Clayton Homes would be a good place to go.

The rep was great. He helped us out a lot. Everything went smoothly and all of our questions were asked.

We were happy with the land that the rep found and with the model home that he showed us. The purchasing process went well. We understood what was going on. They itemized everything and what we’d be paying. The salesperson was very nice. We really liked him. We called him a lot, and he was always friendly and answered our questions. He was knowledgeable and he tried to accommodate what we wanted. He showed us on the TV screen what the home would look like. So, we knew what it would look like. He ordered a small home that had an island in the kitchen, which was what we wanted. We wanted stainless steel appliances and he accommodated us on that. I've referred a couple of people to him since then. We're very happy with the quality of our home.

Clayton Homes worked with me and kept in contact with me with my process. They were good people. I had a good experience. And so far, the house that I got is good and I like it.

Clayton Homes had a house immediately available. Inside, the brown trim on the doors and the windows, nail heads are still sticking out. Other than that, it's great.

Todd, the rep, was easy to work with. The application to approval took a week. We got a house to stay in now.

We like the location, setup, layout and size of the home, as well as some of the stuff that it has inside it. We had a couple of spots where we had trouble with the county and getting stuff approved. So, a bit of better communication would have made it a little easier. Other than that, the office made it easy for us to know what we were doing because it's our first house. It has been great. We got our own space.

During the process, Clayton's reps were great. But once my trailer got set up, it was like they didn't want to help me anymore. And they kept pushing me off to somebody else. They also ended up having to fire one guy because he messed up too much stuff trying to fix in my trailer. We called and they said they'd send another guy out. Then he saw all the work that the previous guy did and ended up having to take pictures and sent them in to let them know how much he ended up messing up versus actually fixing. There was a lot of trim work that had to be done and there were a few pieces of drywall that had to be replaced. I also had a bedroom door had to be completely replaced and a dishwasher had to be fixed, which turned out was an easy fix. When the second guy came out, he had it fixed in two seconds while first guy ended up making it worse. But the issues that I had eventually got taken care of and so far, everything's great.

Everything is fantastic and Clayton is really stepping up. We spent over $3,000 for a driveway and when we had an issue on it, the Searcy office had gravel brought out the other day, which was the first step and I really appreciate that. I also got some siding coming down for some crazy reason and when I walk, I hear a squeaking noise. But other than that, I'm happy with our home.

The rep, Jason, held my hand right through the process. I would love to purchase anything from him. Clayton's customer service is great and I would recommend them. I like the house. We're just getting settled and they're trying to get us straightened out with it. Under the sink, instead of them cutting out the whole hole, they just cut it a little bit and broke it. The piece is still there. Also, some of the cabinets are not put together well. You get what you pay for.

The quality of the build could be better. They don't put the most expensive materials up when they building these manufacturer homes. So you pay for what you get.

Everybody who walks in loves this house. It's efficient on utilities. I had locked in $85 electric bill for August. But I didn't like that Clayton suspended the drain pipe with zip ties. It was just doing it halfway because eventually, they're gonna break. I’m not to crawl under there and fix it. The guy that did the setting up had to travel a long ways to come over here. It was overpriced and it cost me $16,000. I had to furnish the dirt for the pad. His son worked with him, but everything his son did, I've had to go back and repair. He needs to watch him a little closer and train him a little better.

This is the first home I've ever purchased brand new, and it was a very pleasant experience. It was super easy. Our salesman did an excellent job. He was very informative and professional, but he also leveled up to us on a personal level. So it was very nice. We love the quality of our home. There was a leak under the master bathroom sink but Clayton got it resolved. The hot water heater was making a weird noise once and they got that resolved as well.

Clayton Homes used to be Patriot Home in the same place. We had purchased a home there before. When we went there looking for a home, Jay was the salesman that met us. And from his abilities and smiling and helping us, being helpful, that made us purchase from them. The Farmhouse Breeze that we purchased was the one that my husband loved because of the open floor plan that it had. And the only thing that we regret is that we should’ve just kept the white cabinets. We didn't know that the cabinet would be covered with gray. If we knew that it would be covered with paper, we would’ve just kept the white cabinets. The cabinets are peeling already. And they said there's nothing that they can do about it.

Purchasing the home was an easy and cut and dry process. But the manufacturer could have done better with the house. They need to make the house not look like it was done on a Friday night.

Clayton Homes was wonderful. The home consultant was absolutely unbelievable. She answered all my questions. I love the quality of my home. It's awesome.

Compared to other mobile homes, mine is fine. But that's what it is, it's a mobile home. I'm not going to get high flyer, high dollar, real wood cabinets, custom made. But I love my home. It’s just right for me.

David was great. He always got back with us no matter what. We communicated back and forth quite a bit until we decided on which home. There were a few things here and there with the home that we had some issues with, but overall, it's good. One thing was the closets weren’t finished. The drywall was exposed and the trim wasn’t done. It was like it was left that way. It was in every closet. We contacted Clayton. They came out and finished that up. And we were told that they don't finish the closets. We found that odd, because you could stick your hand between the door jambs and the drywall. When you stick your whole hand between there, living on property, you never know if there is something that would crawl up in between. Everything should be sealed. They could think about finishing those closets. Other than that, their customer service is great.

The house has really nice appliances in it. The bathrooms and the rooms are very big. I've never seen a single wide mobile home this big, so I fell in love with it the first time, and then they told us we were the first person that ever stayed in this one. But I got confused during the process. Clayton referred us to the land and told me that it was a good buy. They told me to purchase the land first and that this land has everything that I needed for it to be approved for me to move on that land.

I walked through Clayton Homes for 8 to 10 years before I ever started doing anything. My son bought a house there, and I decided to do the same as well. We knew what we wanted exactly because we'd been studying it for years. I went with a modular just for the ease of getting it done quickly. They did a couple of things that kind of left me a little bit wrong. As a matter of fact, I do have an issue with my linoleum in my kitchen where they must have gouged it or something at the factory. They cut a section out, put it back in, and it's failing already. The drawer systems don’t attach those in the back very well, and all it takes is one screw to solve the problem. I wish I’ve done it myself.

Clayton Homes was the only people that were willing to give me a chance. They were able to upgrade on the home. That’s the main reason why I went with them. We talked through Ashley for a bit, but we mainly worked with Brandon. He was a good guy. He helped us out with a lot of stuff. I love the whole setup and layout of the home. I love the kitchen because I love to cook. I also love the master bathroom. I've enjoyed my home since I've had it. I'm tickled to death. Give Clayton a chance to help make it happen for you like they did for me.

The process at Clayton was good, just a little slow. It took six months. But it's probably due to COVID, too. Features and quality are good, for the most part. We're having some issues, but Clayton's good about getting them fixed. I reached out to them to try to get in touch with the manufacturers. But the manufacturer hasn't even reached out to me.

Tammy was awesome. She took her job seriously. Every time I had questions, if she didn't know the answer, she got the answer for me. She was on top of it. I love my home. If I didn't work with Clayton, then I wouldn't be in my home by now.

I love the coordinator that I dealt with. She was polite and she kept me up to date with everything. I got a four-bedroom home and I'm enjoying it. I love the kitchen and my bathroom. But when I picked the trailer, the cabinet in my bathroom was on the opposite end of the tub. I liked it when it was on the other end. Also, they could've put a better quality of cabinets in the kitchen. They also need to fix my floors. It’s warped and the tech said he needs to send the factory back out here. This home was either rushed or it was cheaply built.

We love our Clayton home. We checked it out before we went with it. I checked out the structural part of it. There were minor stuff like some of the light switches that I would have changed if I had known, but it was nothing major. The customer service has been great. They've done everything I've asked and came back as many times as I've needed them to. They've done really good. Everybody I've dealt with was great. I would tell others to go with them.

Trailer has several issues, first off everything is cheaply made, the bathroom sink is not straight, the mirrors are not straight, one month after moving in a plug in quits working, front door won't shut right, trouble latching, you can see lines in the ceiling where it connects, no caulking around tubs so water can seep, the studs are too far apart. Closed on trailer in mid June, trailer didn't get set up till Sept. Not very satisfied with communication of the company.

The Clayton reps were easy to work with. They were nice and polite. We did the purchase during COVID and it took three months or more to get the home delivered. But once they had it, they delivered it and I was pleased. I like the fact that the home had a lot of cabinets. I chose to have a shower in the master bath, thinking that I could use that other bathtub. But I didn't realize how small that tub was, and it was my bad for not paying more attention. If I had realized how small the tub was, I might have decided otherwise. Also, I would love to have a panel access to my hot water heater instead of having to take the wall apart.

Everything is good with Clayton Homes. I ended up getting what I wanted. The price was good. The customer service was awesome. They made the process of buying a new home pretty easy for me. When I call if I have any issues, they have no problem coming out to make sure that everything is done the way I want it.

The house is exactly what we wanted. We had a couple little issues with the house that we finally worked out. Other than that, it’s been fine. They were really good at responding but sometimes, we have to wait a little bit.

The quality of my home is not the best but it's pretty decent. My flooring squeaks already in one area and it's because the house is unlevel. I'll have to get eventually the people to come back out and level it again. But my mom's house is 20 years old and does not make the same sounds on the floor. There's little knickknack stuff here and there. I had to get them to come out and adjust my shower door twice. One of my walls popped loose twice. One of my drawers in my kitchen already is loose and I'm waiting on them to tighten that up.

My reps, Morgan, Eric and Rebecca are really good people. They make me feel welcome. I love them to death. The only part I hated about it was doing the loan because it took so long. Other than that, when I asked the rep to fix something, he was usually on it. They had to replace part of my sidewalk and readjust the thermostat on my heat and air. They also had to adjust the doors and the drawers and stuff in the kitchen. The techs were very nice. Clayton tries to do whatever they can to help you to get a home.

The salesperson was warm, friendly and appeared to be honest and was always polite when I called him. Clayton Homes there in Joplin has been prompt, polite, and has handled all my concerns or things that needed to be touched up or fixed. I lived in Oregon and did all my transaction on this home through the phone. I found Clayton to be very helpful and friendly and they answered questions.

Clayton's home-buying process was painless. In some situations in the past, it's been very painful but Taylor and the group by Clayton kind of made it smooth. If we had an issue, they either fix it that day or the next day. They were right on it, kept communication with us and did a follow-up with us. Once we figured out the one that we wanted was going to be on a delay, and Taylor let us know they had another one to look at. We looked at it and said, “Hey, yeah.” She told us it was available right then. So, the process wasn't that long. We actually kind of like it because with the previous one, the first one we chose didn't have a flex room in it and this one does. It's an additional room that’s added in. You can make an office or a computer room, but it doesn't have a door.

Our rep Kelly knows his stuff. He's a wonderful guy. He helped us with the set up telling us what we needed to do as far as going through our county and lining up with people to do our septic. We love our home. The only problem that we have is the the hot water in the master bath. It's getting lukewarm water but they have service people who wanna try to fix it. Other than that, we have no complaints. Clayton is honest. If they can help you, they will. If they can't, they do their best to try to help in any form and fashion. They're totally awesome. I would recommend them to anyone.

We met with the people from the Clayton Homes closest to us. They showed us some coaches on their lot and we picked one out what we liked. They sent us floor plans and we picked all the finishes and went back and forth. Things went very smoothly. They did a great job. Beginning to closing was pretty quick. There was a delay in getting the coaches out because they were behind in the manufacturing process. For the most part, things have been good. We bought two coaches at the same time for the park. In one of them, the shower door was missing the little wheels on the bottom. My manager called to try and get them, and she finally gave up. I think they just picked them up at Home Depot.

Clayton has affordable prices. They got everything done in two months for the house to get put in. It was a simple and easy process. I got a nice house.

The home-buying process with Clayton started well, then it got rough, and then finally got finished. It’s pretty aggravating. We were told a lot of stuff and it didn’t happen on the time that they said and we had a lot of trouble with the contractors. It was a lot of hassle. The guy we originally was working with was perfect. Then he got a new job and moved and passed it over somebody else. He was horrible. Also, the contractors they had was very unprofessional. They've done a crappy job. Clayton could do better communication. Sometimes, they get back with you. Other times, you have to call up numerous times to get answers.

We love our house. There are some issues that we're still having and we're gonna have to contact Clayton to come and fix them. When they installed the house, they had to redo the walk on it, and currently, it's gone out again because it doesn't walk. Also, they didn't finish all the trimming where the panels meet. They missed some spots. I wasn't there when they came out. I had my dad meet with them, and they said they couldn't find it. But it's pretty obvious. So we're gonna have to call them and have them come back for that. The front door is a little hard to open and close, so we're gonna have to have them come and look at that as well. But other than that, we do enjoy the house. The seller was amazing. We loved him. I would highly recommend him. But the back office on installing and communication was a little rough and very little. We had to reach out to them to get communication.

Our home consultant was Blanca and she was very, very nice, and very thorough with everything. She discussed everything with us and she was very helpful for the entire process. The quality of our home is really nice. Our whole family really enjoys being there. We've had a few minor issues, but then the maintenance technician has been coming by and doing good renovation of the house. Clayton has been very friendly and helpful through the entire process. We're really thankful for them.

Our home is comfortable. There's not a whole lot of room but it's just for the two of us. It works just fine.

Ariana was the salesperson that I worked with. She responded to all the texts and calls that I did. Any concerns that I had, she referred me to the correct people. I also appreciate all of David and Judy's help. When I had issues, they addressed it right away and I like that. The application to closing took from October to March. I had to get everything in order - my down payment, did things here and there, took time off from work. So that moved the process and extended it. Plus, I made some changes to the home that I purchased. So Clayton Homes took it back to the manufacturers. But it was mainly due to the pandemic. I have moved in. There are just a few quirks here and there with the utilities, but I'm working those out. Everything was great. I appreciate everything that Clayton Homes did for me.

They fulfilled every need and answered all questions. They helped me out with everything I needed and went above and beyond. They helped me out with things I didn't know I was going to need to know. They were absolutely perfect. The home is great. We’re really enjoying it. We got it to use as our hunting camp and it's fulfilled all of our needs and it surpassed our expectations.

Everybody at Clayton was really good to me, even the service repair people. They treated me so well that I'm just really pleased. I told a lot of people about them. The salesman even told me, "When you send somebody, we'll give you $500." I don't even tell people that. I just say, "Go see him and they'll treat you right." I also still love the home the day I bought it.

Everything went pretty good. I like the layout. It's more like a home inside instead of a manufactured home. We only had one issue where we felt that the home needed another layer of block. But the guy that delivered it and set it up kind of assured us that it was fine.

We got Clayton's Island Breeze model which was the base model one for what we were planning on. For what we wanted it, it's really good. It seemed to be priced good too. We ended up doing the foundation on our own and we built our own porches and stuff in it. We signed all the final paperwork in Augusta and we scheduled to have the home moved. It arrived at the end of March. It was then another week or two setting it up. It was a little bit of time from when we signed to when we got the home but I understand that. Materials last year were hard to get and everyone was behind on everything. The only thing that we had issues with was they gave us the blueprint to do the foundation work on our own and it didn't have all the measurements on it that we needed. But as soon as I got back in contact with them, they fixed it and sent a new one out right away.

Everything was fantastic. But the build could have been a little better. When Clayton pulled the trailer in, they were shaking it and they twisted one side of my trailer. Nothing works that good on that side. The heating and our ducts are messed up. They didn't do a lot of stuff that they should have done. They didn't line my trailer up exactly right. And when you go inside, everything sort of catty-cornered, where you walk through the archway, the kitchen, the trailer needs to go half an inch to the back, and the other side needs to go to the front. And my walls are crooked. The whole outside of my house is bent and twisted.

Clayton worked nice with me. They were calm and courteous and still are. They handled the home buying process very well. It satisfied me. They treat me good. I like the way they do things. I was impressed that they did what they said they'd do. I worked with Nick and he was a very polite gentleman. He worked with me real well. I was satisfied with the way the home was and it was a rather nice experience. I got a couple of cupboard doors that fell off the track and I already talked to Clayton and they're coming out to fix it.

The home is a lot better than what I had. The quality is great, so far. I'm pretty satisfied. I had great service with everybody.

Our rep was fantastic. She answered emails, text messages and phone calls. She even went outside the realm of her job responsibilities and helped me get ahold of different people from our terrible mortgage company so we could find out what was going on. It was amazing with Clayton. They were there every step of the way for us and answered all our questions. We weren't 100% sure what we wanted when we went to them but they presented us with the perfect option and did everything we wanted within our budget. I've met several people that have been looking into building homes and I always recommend Clayton, specifically the one we worked with in Glendale. There are some things that we've noticed in the home that aren't that great of a quality but it's because it's builder grade materials.

The application was a good process. It took me about four months to get some stuff completed before I got approved. The Clayton rep was a great person. He was very helpful. The home buying process was easy and smooth.

I expected the process with Clayton to take a little bit longer as it was my first home purchase. But it turned out to be very fast-moving and nice. They got me situated quickly and explained the whole details. I always understood. If had questions, they got back to me quickly. They are great about checking in every couple of months and making sure everything's up to par. I don't have anything that I dislike about my home. The closet, the bathroom, and especially the master bedroom, are great. I tried recommending Clayton to a couple of other people for them to explore different routes of their home purchasing.

Clayton had what we needed and wanted. The rep I worked with was very forthcoming with all the information. He explained everything that was on the purchasing document and what all the fees were for. It was a very good experience and I didn't feel like I was being duped. I love the home, its design, and its color scheme. There are lots of room too.

Clayton stayed in contact with us really well and made sure we were up to date on everything. From when we went and looked to closing, the process took a couple of months. On the whole, it's been good with Clayton. The only complaint that I have is with the refrigerator that was included in the home. It’s still under warranty but this is the third time we've had somebody come out and work on it.

Everything went pretty smoothly. The sales staff was helpful. There was some stuff that would have been nice, though, if we were able to upgrade some amenities to the house. But we're unable to do much. One of the things that were weird was that we didn't get to pick the tile for the shower in the master bathroom. Clayton just put some random tile on it. But overall, we're satisfied with our purchase.

The rep was nice and he was there when I needed him or when I called. Also, he always called back. I love the home. Everything was good overall.

The whole process went very smoothly with Alyssa. We really love the home. But I have issues with the foundation work because we already have a shifting house. We’ve only been in here for six months. But I was told that they don't do any of that.

Clayton offered us a better deal and they were very helpful during the process. They answered all my questions. If I called and they weren't available, they called me back as soon as they were. For a mobile home, it’s good quality.

It's a really good house. Anybody whoever wants to buy a trailer, I definitely recommend Clayton.

Clayton Homes was recommended by a friend. At first, the salesman was very helpful. But after the fact that he got paid, he did not hardly reach out. It was hard to get anything done and hard to get any help. Every time I needed something, I had to make a phone call. Magically, within two or three days, something would happen. But we would wait weeks and weeks before anything happened. We have struggled with water leaks in several areas of the house to the point where it's ruined our vents, drywall and insulation. We've also had several issues with stuffing under the flooring. That's very irritating. Whenever you get holes because of the nails, then you got to worry that if something ever spills there, then it could go through. It could cause issues later on down the road.

We like the way the homes look at Clayton Homes. They're not just thrown together. The lady that helped us through the process was excellent. She very well explained everything to us, helping us through everything. It's a bit of a process, but we got through it. Everything Clayton Homes did was helpful and they were understanding.

The process was beautiful. The Clayton Homes reps took their time. I came over, and they had everything I needed to come up with to purchase the home. They told me about Vanderbilt Mortgage to finance and they approved me within an hour. Karen, my salesperson, was great. She helped me so much. However, I've been displaced for nine months, and I didn't know I had to wait till they came and inspected it before I could get the keys. Other than that, I love everything about my mobile home. The cabinets are great, the setup is beautiful and it's spacious. I have enough room for me and my family. I also had family members that came and visited and they love it also.

It took a long time for the approval and financing and I don’t know why. I have excellent credit. But they were wonderful. They treated me like they needed me for a long time.

We went to the Clayton Homes office and did everything in one day. It was very simple. Lance, the representative we had, was awesome. We even referred our in-laws, and they also bought. Our overall buying experience with Lance was good. He let us look at all the options they had on site and we found a few that we really liked, but we wanted to combine some things into one. We wanted a farmhouse feel, and he said, “Actually, there's another model,” like the one we picked. He said, “Well, it comes in a farmhouse model.”

The home is exactly what we wanted and asked for. Clayton Homes did a great job getting it to where we needed it and everything worked very well. I like how spacious it is in the living room area. The only thing that was a bit of a letdown was the size of one of the rooms, but it was nothing that we couldn't handle. Also, the rep we dealt with handled everything that we needed to get handled. Even still to this day, I can message him if I have any issues or questions, and he's right on it. He helped me out when there were a few minor things like changing the pressure on the showers. All in all, Clayton Homes was very professional and they get the job done.

Two years ago, I was looking for a house. Somebody said, "You're good. You're ready. You have this proof." But after three months, he said, "It's not. Negative." After that, somebody bought a home with Clayton. She said, "Clayton is really good." She told me the name of the rep at Clayton. I went over there. That person was really good. He got the solution for me. He said, "Do this and that." I did that a couple of weeks and after that, he put the paper on it. After one month, he said, "Almost through." The rep got the solution and the total process was really fast. The home is really good. I'm so happy. My experience with Clayton was really good.

Clayton Homes' reputation is good. My dad bought a house from them about 10 years ago and had a good experience. I wanted a double-wide but didn't want a too expensive one. We wanted a basic build with a few little upgrades that I can DIY myself if I wanted to. Clayton Homes had some really nice ones on the lot but out of the price range. They didn't have a whole lot on the lot because of covid but they were helpful. We also used the website a lot to get ideas.

Matt ** Thank You, for your kindness. I really appreciate you and your knowledge on the product. Every question I asked Matt had an answer for it he really knows his stuff. Matt made my experience worth it!!!

My experience hasn’t been too great. We ended up not getting into our house until months after we were projected to be in there. Clayton Homes was supposed to pay the first mortgage payment and they had told us they did. But I got a call from Vanderbilt saying that the payment was never even made and they've never heard anything from Clayton Homes. Clayton Homes ended up making the payment after another month went by but when I was calling them about that, the salesperson manager, Maria, was rude with me on the phone and hung up on me. I called our home consultant, James, about what had happened. You could literally hear her snatch the phone from him, said, “Didn't I just speak with you,” and hung up on me again. I emailed the main guy who works there about the whole situation but nothing was resolved.

We liked a home at Clayton Homes here in Bowling Green, but they would not give a price. We went to Glasgow, found the same one and purchased it. We only wanted to take out half the money last year then the rest of the money this year so that we wouldn't have quite as many taxes to pay. They worked with us and held the mobile home till we got the rest of our money out to purchase it. At the Clayton Homes in Glasgow, we knew we weren't getting central heat and air and that it came with two sets of steps. But the one here in Bowling Green, you didn't know when you left there what anything was, especially what the home would cost.

The home-buying process at Clayton itself went smoothly. The construction process is another story. We were told it would be done by the end of February. But we didn't get into it until the end of April. We understood that stuff was taking longer than normal to get done. But when they were doing the construction, there was no communication within the company itself. They would always go through me to see if something was done. We felt like we were running the whole thing. There was a lot of stuff that could have just been done better. They put the septic tank in before the water was put in, and it ended up floating up to the surface. The communication really needs to be worked on between the home base and the construction people.

The process at Clayton from application to closing was good. The service guy came over last week and he did a tremendous job. We really like the quality of the home.

I had a good experience with the Clayton rep I worked with. Any questions I had, the rep was on top of it. Even still to this day, if I have questions, I can call and talk to Kendall. She helps me out a lot still. I like the home. I couldn't be happier.

The home-buying process was fairly simple until we got to the loan part. That was dragged out for about five months. But the rep we worked with at Clayton, Jim, was right on any questions we had. I would send an email and he would get back to me on the same day. Working with Clayton was kind of a relief. When we went with them, we didn't know that they did everything as far as getting everything scheduled to get the well drilled and the foundation done. We didn't have to do anything. They pretty much took care of everything and it was nice that we didn't have the headache of having to schedule those kinds of things.

The home buying process at Clayton was okay. The rep I worked with was also very helpful while we were purchasing. All my questions were answered. It took a little longer than we expected. But I don't think it was Clayton Homes. It was the bank that we were trying to set up with. Once we got a bank that we were good with, it was pretty quick.

Everything went well with the home buying process. Their rep has very good knowledge of everything and he went over everything with me and I understood it. The home is great. They came in and did the repairs needed and got that done. Everything went fairly smooth.

We started out working with one gentleman from Clayton who was great, organized and did a really good job. But he ended up leaving Clayton and we got someone else who was not as great and organized. There was a little bit of struggle at the end. We had to beg a lot to get things done like permitting and getting responses on things, with vendors. Just the basic building part of getting the house out there. But everything's good with the home.

I asked questions here and there in regards to things that I could add to the home and the rep I worked with was very helpful. He met my expectations. I'm very happy with my purchase and my total experience was awesome.

The Clayton rep I worked with was fine. She had a good personality. Everything worked out well. The home I purchased seems very cost-efficient. The size, heating and cooling seem fine. It’s a two-bedroom home.

They did everything in their power to help me get the trailer that I got now and they helped me to get the land. Katrina was the lady who helped me purchase it and she came through for me. Everything went real well. Our home now is better for my kids. They got enough room.

We like the product of Clayton. We found one that we were interested in about four years ago. When we decided we were going to settle here in Moncks Corner, we decided to go with Clayton Homes. We're very happy with it. The crew that put the house together on site didn't do a good job though. They didn't connect things properly. The maintenance worker from Clayton Homes and also from the factory have had to come back. We were still waiting on things to be done eight months later to fix it. But I would still recommend Clayton. COVID had a lot to do with the quality of people they have working for them. Because there weren’t a lot of choices for getting the job done. I don't think it was Clayton Homes’ fault.

The process with Clayton Homes was as messed up as it could be. Everybody did the blame game on COVID and we got ready to go sign. Then the lawyer was not given the documentation. So, we didn't sign. Then it got postponed. Then they blamed COVID again. The loan that we had already signed the papers for, they said they was not given out construction loans. Mine was way different. Nobody had really dealt with what I wanted or not what I wanted, but what they had to do to make it happen. We then found somebody that would do the loan. It wasn't a credit issue on my end. It was everybody getting their thing together. We finally come to have it. The guy, Brad with SMC Finance, was never given anything or notified that the loan needed to be ready. So, we got postponed again. It was a never ending circle.

The rep I worked with at Clayton was Tanya and she was absolutely marvelous. The problem came when it was wintertime and it started sleeting and they couldn't tear down the old place that was here to bring my new place. But all in all, it was a very wonderful experience. The people that came out were very good and friendly. Depending on the weather, they got it done in a timely fashion. ​I love the home.

I've already bought one house through Clayton Homes. So, I bought another one. The service is pretty good. I'm kind of friends with them. They help me if I need something. Everything was really easy. There were a lot of different processes, and they helped me through all of it. So, that was helpful.

It's been a headache. I’m not gonna talk about the corporate. It's the Clayton branch over here in Tucson, Arizona. Our last representative when we did the walkthrough was gonna help us get all the repairs done, any of the details that needed to get done after we move in but I haven't heard any communication from them. Sorry communication is what they have.

My sister bought her home from Clayton and she had good experience. So, I also bought from them. But we're having issues with them fixing stuff in the home now. So, that's not great. They put our barn doors all wrong. They kept saying they were gonna come fix it. They never did. There are holes that were put in the house from when it was moved. They refuse to come fix it. There are outlets that don't work. They didn't put the pipes on right underneath the house and within the first month of living here, we had two different pipes bust. They left us without water for three days. So, we fixed it ourselves. I'd tell others that Clayton Homes will make your experience great at first. Then once you buy the house and you can't return it, they screw you.

We have been working with Clayton Homes since February 21 and it is now the end of October. Initially everything was sounding great. We were told all we would have to put down is a $1000 deposit, that we would be able to use land that was being gifted to us as our down payment, and all other costs would be included in our mortgage. One of the first issues we had was they informed us we would be required to use one of their lenders (which have ridiculous interest rates) because of our land not having road frontage, which it does. Initially we were told we would not have any problems with land or financing.

From application to closing with Clayton, it was okay. It took a while though, as far as the application 'cause the seller had gone and sold it because I didn't have the rest of the money to put down for it. Then the second one that I had gotten, I had to come up with a little more change to get to him. But after that, in total, it was a whole year before I was even able to move in. The stripping that's in the middle of the foil where they put the house together is starting to come off and several other fixtures in the house are starting to fall off, too. I wasn't satisfied.

Our home buying experience with Clayton Homes was challenging. It was during the COVID, and none of us have control over that. My worst experience with the whole thing is the lack of communication. Ryan was our home consultant. He made a few mistakes in not annotating stuff that we had discussed with him at length and decided on, but he's a pretty good guy.

We're having some leaks in our home, but they're coming out to fix them. Everything is still good. The rep I worked with was good, too.

I had Austin over at Clayton here in Abilene. Everything went hiccup-smooth. We didn't have any issues. Everything was straightforward. My parents had also bought a house from them last summer, and it was the same experience. They had no hiccups and everything went fairly smoothly. I put my down payment on my house in November and it came in the first week of February. I got the rest of the down payment on it that second week of February. I was all set up and I moved in April. But I was waiting on my lease of my apartment to be up as well. Everything's been good. The only thing, I had some issues with my floor, but they already fixed all that. Even when I had a problem, it was diligently fixed and settled.

We bought the home as it was. We started having problems with the quality and I keep blaming the dealers and the salesman. The home itself appeared to be a three-year-old home. The house is a lot model and with people coming in and out of it that much, the front door is jacked up badly. Right now, we got trim falling off and all kinds of little knick-knacks. It was only glued on. I'm a carpenter, so I see things that other people won't. There is not a straight door jamb in the house. It looks like a Friday afternoon home where they just threw it together so they could go home.

The home-buying process at Clayton was good, fast and easy. From the time of application to the time I closed, it took two months. The rep I worked with was also very good. His name was Juan.

I love our Clayton Home. I like the roominess. I have two living rooms. It's perfect and spacious. It's serving its purpose for what I was looking for. The people in the office were also very friendly. I've told a lot of people about Clayton.

The process went smoothly and was rather quick. The home is very comfortable. I would change some things if I were gonna design it myself but it's pretty well-built and well-insulated. However, I’ve had some warranty work but they're not all done yet. The range in the hood didn't work. The fan and the lights were dead. It took them quite a while to get another range hood here and it wasn’t the right one, so it didn't fit in the space. They had to order parts in the factory and they're still working on it. It’s been kind of a long process because of extenuating circumstances. I can’t fault Clayton for that particularly but their corporate level could be a little speedier in what they do.

I worked with Bobby and everything went great. He was right there to answer anything that I had questions about and he was on top of everything. He told me exactly how long it would be or could be and he was right on the money. Clayton has excellent customer service and I'm very happy with everybody I dealt with.

The process with Clayton Homes was exceptional and we've recommended them to anyone we've talked to. We had an excellent salesperson, and the manager of the location was on point. They both helped us up tremendously. We bought one of the show homes which was on a deal and came with the furnishings. It worked out perfectly for us. We love our home.

The lady I worked with helped me out real good and showed me all the houses. After that, I decided on what I wanted and she helped me throughout the process. Clayton pushed to get all my stuff done, my septic and all that. I didn't have to do that much but sign the paper.

Everything went well with Greg, our rep at Clayton Homes. Everything's well with the home, too. Every time I have a problem, they always come and fix it pretty quickly.

My experience with their rep, Charles, was fine until he didn't show up for the walkthrough. But the walkthrough went fine with the maintenance man. There could be more customer interaction during the final walkthrough, though.

Clayton Homes worked with us on the downpayment as best as they possibly could. The process was easy and very organized. Kristen was amazing. Rachel helped as well, but Kristen was the main person on the job. She answered most of every question that I had during the home buying process. The after sales experience is what I would like to see improved. I still have issues that I need resolved with the house and I've still yet to hear anything. For the outlets on my island bar that do not work, I've already had somebody come out and try to replace the receptacles, and I don't know if it's a wiring issue. Also, the light switch in my master bedroom was put in wrong. It's way too small. It's just fallen back into the wall and the wires are showing. If Clayton Homes could get on the money and be on the ball with that, it would be 100% 5s all the way through.

I felt good about the buying process with Clayton. They were so nice. We went out there about four or five times trying to make a decision and they were really patient with me.

We had bought a mobile home from Clayton once before. We decided to go back to them because of Jason, the manager. He was the salesman when we bought our first trailer, and then he ranked as manager when we went back. He was polite. He worked with us by crunching the numbers. He was really good to have on our side. The home buying process took a little while, but it was all worth it. The Clayton Homes out here where we bought ours was really up on things if we have a problem. Some of the moldings inside the house were coming down, they came out here as soon as we called, like a couple of days later and fixed it.

Clayton Homes is doing a good job. I like my rep, Charles. He was pretty helpful.

The people at Clayton Homes were nice and wonderful. It took a while to get everything done though. I put my downpayment in on October of last year and I just got through with the landscaping September of this year. I've already had to have someone come out and fix the air conditioning and I've had to have my hot water heater heating element replaced. It was already burned out. I would recommend others to Clayton Homes but I would tell them to be cautious and to stay on top of things.

I liked my rep's service and helpfulness. Her name is Cindy and she was what got me to go with Clayton. You couldn’t ask for better customer service. She did an amazing job. They didn’t have what I was looking for on the lot, but they had the display model that was coming in for the lot, and she got me fixed up with that one. She nailed it out of the park and it was everything I was looking for. The quality of the home, for the most part, is good. However, there are a few things they could have not slapped on. There were some things that were kind of half-** done. I've had to go through and fix some of them like trim falling off the walls.

I was in the look for a double wide home. I went to multiple lots and Clayton Homes had the overall best reviews and a lot of qualities I was looking for in a home. With Clayton Homes, the process was perfect. They stepped in when I was made to jump through a whole bunch of hoops for the title. The biggest thing I would make better however is hire more qualified maintenance people to come in and help set the home up. Some of these guys were not there for the quality. They were there to rush it. If they took their time doing it right the first time, then it wouldn't have caused so many callbacks that I've had to do.

Our home is what we expected and it seems to be working out pretty well for the price. We're happy. My advice to Clayton Homes is to stay focused on who the customer is and what they want. Don't try to upsell or down-sell them. Just listen. Some other places that we went, I felt like I was on a used car lot and I had a used car salesman trying to finagle us into buying something. The salesmen seemed really fake.

I'm enjoying my Clayton home and I like the quickness of the process. I told the rep what we were looking for and the price, and it didn't take him long to find it. Once he found it, it wasn't very long before the home was out on my piece of property. Clayton Homes did a pretty good job.

We got a model home from Clayton and our rep answered all questions. They moved quickly and everything was good.

My first call to a Clayton Homes site, as a repeat customer at that, was awful. I gather Clayton hasn't done many site reviews lately. Their employee (s) was incredibly rude to me as a possible customers. The man I spoke with kept saying - not once or twice, but several times - "I don't care what you do, it isn't my problem". At one point, I got so irritated, I reminded HIM, that "I" am the one buying and he needs to listen. I don't care if he cares, he isn't paying my bills or sleeping with me. Pretty blunt, but hard cold fact.

I needed to get a mobile home quickly. Clayton had the best quality one in my favorite layout that I could buy right then. The whole purpose of my buying a mobile home was to move close to my parents to help take care of my dad. Customer service was nice but I had a strange situation because my salesperson passed away. It was a little confusing right and at that time, I hadn't closed quite yet. Another thing was I was disappointed when I wanted to move in. They put the mobile home on the property and it was ready to go. But I had to wait three days for someone to clean it. I got in and it was not cleaned to my standard. They didn’t quite do it as thoroughly as I would have.

We got our home in a hurry because we put a rather large down payment on it and we paid over half of it in cash. Clayton ordered the home in December. They had this particular one slated as a model for their lot and they just replaced ours with our name. We did the things we wanted here. The process was okay. It's just that with the COVID, I couldn't get some of the stuff I wanted. There was a door left off and even after they told me that they couldn't provide me with the gas stove that I wanted, they put in an electric one but they left it hooked up for gas. For the first week I was here, I couldn't use my stove. There were a lot of odd little things like that.

There’s a lady at Clayton named Ms. Katrina. She was excellent. She helped me out so much. Every time I had a problem, she handled it in a timely manner. Sometimes, it took a little longer than I’d like it to, but she tried her best. She got back to me, she contacted me and she kept in touch. She did a really good job. Lately, I've been dealing with other people, but every time I deal with her, it’s very satisfactory. Lately, stuff is dragging. It’s not Clayton Homes, it’s the people they’re subbing the work out to, like the painting guy. But I understand the pandemic slowed stuff up.

Clayton Homes' reps were patient considering I was a little wound up like a top. Also, considering when we purchased the home and land, and we had a snowstorm, and the septic tank was buried, it rained and it came up out of the ground. So, they had to take care of that. Also, they took care of my mom because she bought a home right next to me. She didn't need the whole shower, the giant tub, and all that stuff. They were able to accommodate her and get her tub not installed. They did everything they possibly could. Go look at the homes.

I bought the home right before the COVID hit, so the process was slowed way down because of all of the mess. But it was not Clayton's fault. The process wasn't bad. It was just the first banker they had was rough. But after we got through that, it was great. We put pocket doors in the house and we also put an extra shower in the half bath. For the most part, the quality of the house is good, but there's a lot of little details that I'm not impressed with as far as the Norris factory. Like on the counter, when they cut out for the sink, they chipped the counter, and then tried to cover it up with putty. But you can see the chips where they installed the kitchen sink. But my experience with Clayton was great. All the good quality would be for the Clayton Homes and then Clayton people because they bent over backwards for me.

After going back and forth for two months the only result was to keep going back and forth. No one wanted to actually talk with me or take my money. The corporate office completely wasted my time. They said go to this location as they have what you want. They did not, which was ok because I did find something. However the person said talk to corporate and corporate said talk to the person. There is a clear lack of organization and I would never recommend any dealings with this company.

Clayton Homes was good for the most part. They did not touch base as much as they should have, but it may have been because of our main worker. It was the first house he sold. I ended up speaking with the guy above him a little bit more than I did him. They told us that the whole process could take about three months and that was pretty much what they were aiming for. But it ended up taking us over a year to actually getting our house. But I loved all the workers up there. They were super professional and really nice.

My daughter bought a Clayton home years ago and it seemed to be a pretty decent home. She recommended that maybe we would look around and see what they had and when we decided to purchase from them, I got sticker shock. I didn't dream that the mobile homes had increased the amount that they had. But once I got adjusted to the sticker price and I found that Vanderbilt was willing to finance anything within reason, we went from there. The rep we had went out of his way to talk to us and settled anything that needed to be settled. If something was not put together correctly and needed to be adjusted, he had somebody on it right away. It turned out just about everything had to be adjusted because after moving a mobile home, everything was pushed in in the wrong place. Maybe it was the illusion that reset doors and windows. But rather than wait two or three weeks, he had them the same day or the next day.

The reps were friendly, nice, and every time we would call, or they'd call us. I loved it. They explained how everything's gonna be and I was very pleased with everything they did. I was impressed. Everything was perfect and I love our house too. I recommended one of my friends to Clayton Homes and she got approved.

Everything's worked out pretty good with Clayton Homes besides the fact that my house flooded not long after I had it put in. We came to find out the dishwasher was leaking up underneath it and everything was going up underneath the floor. By the time anybody realized it was flooding, the walls had to be replaced as well as the cabinets. But that was out of everybody's control because nobody had seen the house for so long. Clayton's reps came out, looked at it, and said they were going to order new cabinets. All these things have been going on for two months now and I'm still waiting on them to come fix things. But they are working on that.

Clayton Homes set my home incorrectly. They placed it 100 feet away from desired location that we discussed and developed blueprints for. When confronted they claimed they set it correctly and we never confirmed exact location only approximate location. Instead they estimated their math incorrectly.

My experience purchasing from Clayton was really customer-friendly and quick. We had Michelle, the manager there, helping us, and she walked us through the trailers, the purchasing options, and financing. We bought the display model they had at the park there and I love it.