Clayton Homes Reviews

The process of buying a home with Clayton was fairly decent and the home consultant was very good. Clayton was in communication with me through the process for the most part and they thoroughly explained all aspects. But their service is a little slow especially when I had little things come up and there were not enough people who do services quickly. Also, the waiting time was supposed to be within a couple of weeks but now it looks like it's going to be over a month. Other than that, my overall experience with Clayton was fairly good.

We wanted to be homeowners and I had land that I wanted to establish a home on. I’ve always driven by Clayton Homes and I've seen the nice homes they have out there. The few times that I stopped and went to look into the homes, the people there were very nice and helpful. The home is great overall. It’s got some cosmetic issues but once we called Clayton Homes, they resolved it quickly. We had a positive experience and I would recommend it to anyone who is looking to buy a home.

Purchasing our home went very smoothly. Our consultant was Bobby and he was absolutely fantastic. He was very thorough and extremely knowledgeable about the aspects of the home. We picked the home we wanted and they made some adjustments for us where this home is concerned. We only wanted the two bedrooms and to our specifications, it's what they've done. I love my living room and kitchen area because they’re so open. The only thing I don’t like about it is there’s not enough cabinet space. But it would be my fault because I fell in love with the home and the way they were going to design it and I didn’t specifically tell them that I needed more cabinets.

Absolute worst experience ever in purchasing a home. We went to Clayton Homes of Corinth MS and had salesman Blain **. We told him we were looking for something quick because we were in transition and living in a camper. We first talked to him the second week in January. We owned our own land and he said getting something from the lot would be the fastest. So we picked out the smallest double-wide they had on the lot. I knew getting approved would not be a problem, because we had excellent credit scores. Blain kept pushing Vanderbilt but Cascade had the best interest rates, so this was our first delay. Needless to say, I found out later why he was pushing Vanderbilt... They OWN Clayton Homes.

I had a good time with Clayton Homes. The home consultant gave me options to choose from and I bought one of those trade-ins as a rental property. They were really professional and did a good job with me. I was really happy and I'm pretty satisfied with my house. I sent about four people over at Clayton to talk to them about getting other mobile homes. Overall, Clayton Homes was really pleasant to work with.

I walked on the lot and told Clayton Homes what I was looking for. The home consultant showed me three houses. I said, “I want this one, but can we do this?” He said, “Absolutely. We can do that.” Everything was smooth and easy. He communicated with me when they needed paperwork. Overall, I’m 100% satisfied with them. They went above and beyond, answered all my questions, and resolved any of my concerns. I have recommended Clayton Homes twice and would go back and buy another house, if I needed to.

We went to one Clayton Homes but the guy there was a little pushy. So we left there and went to another one. The guy on the second place tried to get us what we wanted and it was a great experience. The home buying process with Clayton was great. Their rep, Bobby, did a fine job. He has great knowledge about the homes and answered any questions we had. I bought one that fit everything I needed. The wife’s happy now that I got my own place. The only problem we’ve had with anything is the air conditioning unit was leaking badly on the inside, but they took care of that nicely.

Clayton Homes’s quality was good. There were a couple of issues that I had but our home consultant went above and beyond and fixed everything I had an issue with. I like the floor plan. It’s very open. I picked up one of the homes where it’s as it is, but they don’t change anything. I would’ve added a sliding glass door where I had two windows in the dining room. Overall, I was very satisfied with my home buying process with Clayton Homes. They were lifesavers. I have also recommended the home consultant that we’ve dealt with to four or five different people.

The lady who helped me buy my trailer, Lydia, was absolutely amazing. She explained everything, took her time and went through all the trailers. She also got back to me within a reasonable amount of time anytime I texted her. This she did, considering the circumstances of hundreds of people buying a trailer at one time. She really does her job there and helps every way she can. It was a pleasure having to deal with Lydia.

I'm a middle-aged single lady and Clayton Homes handled everything. The approval went through and the home consultant was great. We bought the one that was already on the floor. I've been in the house for nine months now and it's been good. It was easy, efficient and they made it possible for me to buy a home that was affordable and completely satisfactory. I put it on my own property and had the spot graded. It was a piece of a hillside and they graded it down and leveled it up for the mobile home. That seems to be fine so far and my energy bill is very good. It's a lot lower than the home I was renting which was a fairly new house.

We went with Clayton Homes because we couldn't afford to rebuild and we really liked the way they constructed the homes after we looked at them. Our consultant was a great guy and he went out of his way to help us. The buying process was excellent, we're pleased with the product and happy to have it. It took us a while to decide when to move into our new home but once we did, it was not long because the house was built up in Waco, which was not far from us. It was a real enjoyable experience and we appreciated Clayton's help.

Our experience with Clayton Homes was good. I dealt with a couple of people and everything went fine with them. We talked a lot with the man that showed us the home and we're very satisfied with him. We were very pleased with the outcome with Clayton Homes.

I ordered a trailer from the factory 'cause I wanted a certain color. I like the appliances, but I wish they were a different color. I can't stand black furniture or appliances, but that's the only choice we had. We've lived here a little after thanksgiving of last year. The Clayton home consultant was really good and helped us a lot. He even called us for a couple of months after we bought the trailer to make sure everything's doing well. He recommended us to get the energy-efficient one and I'm glad we did. I was keeping an air conditioner at 66 degrees to stay cool in the house we were renting, but here, I have to turn this thing up to about 71, 72 degrees sometimes 'cause I'm too cold. All in all, everything they said was going to happen happened and if anything needed to be fixed, they fixed it. Clayton Homes is a wonderful place to go and I enjoyed the experience.

Bill was the home consultant from Clayton Homes that helped us. He was very great from the very beginning. We went there one time to look around then we went to another mobile home dealer in the city but we decided to go back to Bill to ask some of our questions and he was so helpful and knowledgeable. He would answer everything that I had a question about. If he doesn’t know, he would get the answer to it. Then I also had some issues with the little things underneath the sink because they were busted so it was making the sewer smell go throughout our house.

I have been contacting you with issues since we moved into our home. When we done the "final walk through" as the installers called it. We had a notebook full of issues. I have gotten the run around from everyone I have been in contact with. First it was, "We will send someone out." Now they all want me to contact someone different or fax this email that. Last time you pulled that warranty has expired business. I'm sorry but don't try to pull that crap, when you were contacted within 6 days of setup. It's complete garbage how you treat your customers. We paid straight cash for our home in 2013.

We bought a lot model from Clayton Homes. We took it exactly the way it was and like it so much. My wife made me buy all the furniture that it was staged with. The home buying process itself was pretty good. The salesperson was great as well. She just called the other day and gave free tickets for a wine tasting and a concert in Napa. Her knowledge and how friendly she was stood out about her. And even after we bought our house, she called once a week for about two months just checking in on everything. When we had a problem with the bathroom, she got a hold of the manufacturer and got it covered for us.

Jim was our Clayton Homes home consultant. He walked us through every process and told us anything we needed to set with. He listened to everything and done the job well all around. We told him that we needed a gas when we first started looking, and he ordered it to come. We had a friendly atmosphere and it was an excellent experience. If I could recommend anybody to go to them, I would.

Buying from Clayton Homes was excellent. Our rep, Alan, was kind and meticulous. He explained everything until the last couple of months. I was newly widowed, had just arrived from England, didn't know my right hand from my left, and Clayton did everything they could to make the process comfortable. They were aware of my circumstances and helped me pick up the pieces. I've been very satisfied with Clayton's services.

It took five different house plans and I created my own home. There are still a few things that Clayton Homes has to fix, like cabinet doors that broke off, but we're waiting on the factory to build them. All in all, it was time consuming and the plan had to go to engineers and then to the state, but I'm very, very satisfied with Clayton Homes and the service guys were unbelievable. When I had an issue and I called them, they put me in the books quickly. I'm very happy and pleased with them. One of the guys I worked with, a friend, went and bought one.

I haven't even got past the conditional approval, and I have been lied to several times. Land home package Salesman "we have land home package, you want an acre and 30,000 right?" Me, “Yes, looking for an acre or more and 30,000 is my limit.” So we do the paperwork. It says home 66,8. 8000. Discount, total on home 58,5 then land 30,000. Cool right. No we leave after the 500. downpayment. Week later I go check, I am told, “Oh you look for your own land, pay an earnest fee then we take over from there.”

From the start I paid cash for my home. If it wasn't one thing it was another starting from the hot water heater wasn't hooked up right so it flooded my back room and they refuse to replace the floor in which it flooded and would only replace 1 wall. Then my inside and outside roof sinks in throughout the whole mobile home. They said it was normal and they were not going to fix it. Now my air conditioner has been leaking for about a month now and no one will return my calls to come and fix it. I went by the place where I bought my home and no one was around. If these things are not fixed I am going to contact an attorney and file a class action lawsuit against Clayton Mobile Homes based on all these other complaints on this site also.

Clayton Homes has been very friendly, accommodating and was a big help with the issues I’ve had with the home buying process. Our consultant was very good. We had almost like a family experience. We went with the standard appliances which are actually energy efficient and so our bill’s very affordable. Since we’ve purchased the home and got them all set up, they still help us when we need something. If something breaks or wasn’t fixed right, they come out and they get it done. Overall, it was a wonderful experience.

I was going through a divorce so I had to buy a place to live. I like the fact that Clayton didn't have a salesman follow me because I did not want that. I wanted to figure that on my own, then they just told me that the unit I picked out was the Arch way and they went and ordered it. It turns out they did not need to order it and that I’d take the one on the rack. Even though the mortgage hasn't started, the financing and paying went quick and they finally got my home moved. The only thing that it took a while was getting everything again so they could turn the firewall. So far, I'm very satisfied with my home. Now I got a place to live and I'm just waiting on this divorce to go through.

The home buying process through Clayton Homes was good and the people that I dealt with were nice and really helpful with everything. I had a couple of wishes I wasn't sure about and they took care of them right away. They also responded to any questions or problems that I have. Our Clayton home is a standard model and it's a summer home for us. I bought the lot that it is on and I love the location. The appliances are not top shelf but they're satisfactory for what we need. The air conditioning works fine with the humidity we have and it was keeping the place cool. I just received the bill the other day. And for half of the month that we're there, it was a $100. It was good. Over the winter, the energy bill was going well and I wish the home where I live is that cheap to heat.

We went down to Clayton Homes in Morehead, North Carolina. We talked to George, the guy who's in charge of the office down there, and explained what we wanted. We ended up ordering the home. George came in and everything was done the way it should have been done. Also, the main thing was that they followed through on what they told us they were going to do. The information we got was correct. The process took us about a couple months. We also had the home customized, so it had to be fixed at the plant. I have no complaints at all and I'm very happy. They got me a nice place at the beach. I had a great experience and I would recommend Clayton Homes if somebody was in the market.

Everyone that I talked to at Clayton Homes was very nice. They let us know everything that was going on step by step. The home consultant was very knowledgeable and she could explain everything I asked her. I enjoyed working with Clayton Homes. They were fabulous and they didn’t take too much time. My home is beautiful and I’m enjoying it. I will tell friends to go ahead and just talk to them and they'll tell you everything that you need to know.

I liked the way the Clayton reps talked and they were very helpful in getting me what I wanted. They helped me a lot and really good about communicating with me throughout the home buying process. The gentleman that waited on me was very kindly and helpful.

We were very satisfied with the home buying process through Clayton Homes. Their rep, Matt, explained the whole process and worked with us. He was incredibly helpful and stayed with us through everything. So, we were very happy. Our Clayton home is exactly where it is supposed to be. Our energy bill has been low since we've been there. The highest one we've had was this month but the heat has been outrageous. Also, the appliances that came through Clayton are definitely better than what we had in our old house. Overall, it was a good experience. We accomplished everything that needed to be accomplished. And we recommended Clayton Homes to three other buyers who have bought a home through them.

I love Clayton Homes. The home consultant was awesome, she was a 100% knowledgeable and she told us everything we needed to know. I would refer her to anybody. I like that they walked around and showed us things. They gave us options with different prices. I thought I was only going to be able to get something smaller like a three bedroom single wide. They helped me get something bigger, a four bedroom double-wide, and I also have insulation in my house. I was living in a run down 1982 trailer and this is the finest I've ever lived. Between them and God, I'm living in a mansion. My experience was friendly, very nice, and it was like dealing with family.

We’re very satisfied with Clayton Homes and the process was very smooth. They stayed in contact with us through the whole thing and answered any questions we had. Malcolm was our sales guy and he was very helpful. We've been pretty happy with the overall quality of our home. There’s been some small things but nothing major. The dishwasher started making a funny noise the last couple of times we ran it, and I brought that to their attention just this weekend. Other than that, we're happy with everything. I had my reasonable doubt that the electric bill would be as good as they were saying but so far, our last utility bill was $160 which was pretty good, considering how large the house is and how hot it's been. Clayton Homes was very easy to deal with and the experience was a lot more pleasant than what I expected.

We had been looking for a house and we found three homes that we absolutely loved with the salesperson in the mortgage company that we were working with. It turned out that those were manufactured homes so the mortgage company wouldn't finance it. After the third one that we found like that, we decided to get a manufactured home. We headed out to Clayton Homes and took a look at what they have. The process of buying our home was great once we finally found Tammy out there. She seemed to understand what we were looking for. My brother and I went in together to buy it. He’s disabled and even though he doesn't file taxes, he'll need to have this from social security and Tammy helped us get through all of that stuff. We love her.

I dealt with Cindy and the Jeff down at the Oakwood Homes through Clayton Homes and they were wonderful and awesome. They were honest with everything and made the whole process easy. When I went in and picked the colors, they explained everything with my first time buying a home and made this thing very comfortable. I also had a price range that I wanted and they stopped there. That's what I was impressed about the most.

Our experience with Clayton Homes has always been fine. We went through Oakwood Homes and the people there were very nice. They helped us with everything. I just got what was available and I didn't get to do anything extra. My daughter helped me get this place and she really did a lot for me. Also, it was really easy talking to the people at the finance company. I was satisfied that it turned out good and I would recommend them.

My wife and I were very pleased with our home buying experience with Clayton Homes. As far as I'm concerned DNI Homes set my house then Clayton Homes bought them out right in the middle of our buying process. We chose them because their saleswoman was very attentive from the minute we walked in that place. However, we ended up buying the model home due to a problem with the builder that was going to build our house. We started looking for a house in January, bought it mid-June and they had set and delivered it in November. I am recommending them but only on the basis of the sales person that we dealt with since I didn't really know anybody else there.

Clayton Homes' consultant did a good job with keeping me updated on everything that was going on. She made sure that I knew what was happening and why it was happening that way if it was taking longer than usual. She also made sure I was satisfied with everything. We moved into our Clayton home the first of November so we haven't been there a year yet. I like it but the only thing is even though it has a lot of room, there's not much storage in the bathroom and there's no cabinet space for you to be able to put towels and that type of stuff. However, it has a lot of cabinet space in the kitchen and in the little dining section which is great. But, that's a little bit excessive compared to where I needed it.

We went to Oakwood down in Millsboro. From day one when we walked in the door, we met Shelly down there. She was very informative and was right on the ball. She was very good along the way, explained a lot to us, and even told us to look around. And she said, "You'll probably come back" in which we did. We looked at about five other places and we actually came back to her. We bought our home through Clayton Homes. She turned us on some very up to the minute end financing people. We got our mortgage through them. Then our warranty is not even up yet and we bought an extended one that's got a five year warranty on it.

Overall, the home buying process with Clayton Homes was medium-easy. We had to go through a couple of different submissions because they were submitting our home plan out to Vanderbilt for approval. The process would be simplified a lot more if they would run an application to determine exactly how much I could get qualified for, then let me choose something after that has been determined. I gave them a price range but it was based on what I knew I could pay per month. They chose a home but my credit rating wasn’t that great which didn't help the process either. They ran it and in the first home that I had looked at, that I wanted to run with, it would’ve put the payment higher than what I wanted to be able to afford. I would’ve preferred to know that I needed to pay this amount of dollars tops. That would be my budget and within that budget, I'd go ahead and choose which home that I wanted to look at and would go for.

I've worked with Clayton Homes a couple of months ago and everything came out just right. The home consultant was great. The appliances were beautiful and the electric bill stays at a certain amount every month. It stays right at around $150 and that's great. I have the standard model and it’s located on the land I inherited from my mother so I’m okay with it. A couple of my friends asked about getting a home and I let them know that Clayton Homes was really good. They were spot on and made sure I got something that I would be pleased with. If anything comes up, they see to it right away. They were really excellent.

We purchased our modular home from Clayton Homes in Rosenberg, TX. In December 2012 it was delivered and set up in March of 2017. Right away we had problems with the back door shutting, they finally send someone out several times to try to fix it. By summer we were having problems with the A/C. After we had the home about a 1 1/2 (of course the 1 year warranty was up) did we discover the sub flooring in the laundry room by the back door was rotten. The door had been leaking every time it rained under the threshold (which was wooden) under the flooring, we had no signs of damage until I noticed a huge soft spot in the floor.

Took Clayton 7 months to fix problems in my home and they didn't even fix them. The people who built the home did. And found other things wrong with the house. And now they are calling me a liar saying nothing is wrong with the home. Think it's time for me to get a lawyer.

Clayton Homes took the proper steps and kept us informed on everything including what was going to be done each day and who was coming to do what they had to do. The home consultant was also very good as far as being detailed with what we want to change and add plus all that good stuff. He was very helpful and very knowledgeable. We had a good experience and everything went well so we’re very satisfied. I also have some family members looking for a home so we're trying to lean them towards the way to deal with Clayton Homes.

Everybody at Clayton Homes has treated me perfectly. I couldn't ask for anything better. The guy that sold me the home calls me all the time and wants to know if I’m having any problems. That was a big plus for me because I'm pretty hard to please. We went through it and everything. I had a guy walk in and out a while ago and he told that for the price I gave for the home, it’s a good buy. And that's why I bought it. The price was right and the house is perfect. They came and set it up. They did everything and even set the air conditioner. They cleaned up and everything was neat. And the home consultant was excellent. I'm satisfied with everything. The appliances were clean and newer than the ones that are at home so I don't have any problems.

Clayton Homes worked with me and helped me to understand the process for our first home purchase. The customer service was great and they call throughout the process even that we’re close and within our home to check up on us to make sure everything was still going well. I am very happy with my home. I ended up tweaking on the cabinets and the flooring on it. I pulled up some of the carpets and got some flooring put down which was really good. It also came with a refrigerator and the stove and they were nice appliances. I also got the energy saving package deal that they had. My latest bill is $100 a month which is not bad and I run my air all the time. And then they added on a deck to my front porch and back porch and it looked good. It was a very great experience for me and I refer Clayton Homes to anyone.

We spoke with Clayton Homes to discuss a potential purchase. But would only give a rough estimate if we paid their extortion cost of $500.00 for "soil samples". But as we've shopped around, many companies have given us rough estimates without $500.00 first. We wanted to go with clayton because they had the floor plans we liked the most but after reading these horrifying reviews, maybe it's best to not be extorted and go with a better company altogether.

Buying a home with Clayton Homes was an easy process. The reason I went with them was their price was good and they tried to work with me any way they can. The people that sold me the home were excellent and they didn't try to make it any difficult. The home consultant was also nice and he didn't have an attitude. I like the community, as well and I found out that the energy usage is cheaper in the summertime but in the wintertime, it's high. The only problem I have is with the way the trailer was built. I only have one vent in every room. I said I need another one in my living room because it would be colder in there in the wintertime. Other than that, it was an excellent experience to deal with Clayton Homes.

The Clayton home we're in is different from everything else that we saw. We had been looking at trailers for two months and when we walked in the front door of the house that we got now, my wife and I looked at each other and said, "Finally we found the house that we were looking for." Initially, we looked and looked and were about to give up on trailers but this one looked like a house. It didn't look like a trailer and I hate trailers. We also got it at a really good price and we were very happy with it. We had seen smaller and trashier looking trailers for more than what we paid for ours. Finding out things about the home with the rep was a little bit slow but once we got our order put in we were all right.

Everybody has been super fantastic at Clayton Homes. I couldn’t ask for a better bunch of people to deal with. All of them were here to answer any questions since the sale of the house. And they’ve been timely on anything that’s gone wrong that they needed to address. The maintenance person is superb. I am happy with our location. It is on our home place property. We got a double wide home and Frigidaire for the appliances. But we’ve had some service issues with the fridge and the dishwasher. The people that Frigidaire warranty uses come from Bedford, Virginia which is two hours away and they only come on Mondays to this particular region. So, that’s made it a little bit hard.

These guys could not tie their shoes. So they messed up this cash sale from the very beginning. Never followed up with any plans or documentation and could never get a hold of anyone. Louis ** is a very dishonest and untrustworthy. The sales person walked out on the agreement after three months of absolutely no progress except for what homeowner contracted. Do not agree to their payment schedule. Get everything in writing and have a firm deadlines with monetary penalties if not completed correctly and on time. These guys are nothing more than used car salesman only charging tens if not hundreds of thousands of dollars. Just don't deal with this company. You will live to regret it.

Clayton Homes was wonderful. There was no keep going around like when you go to a car dealership. I really didn't have to be in their office. They took my information and they handled everything as best they could over the phone. They got me approved really quick and just went from there. The closing process on the home didn't take very long. Our consultant was awesome. Anything I needed and any questions I had, he went over and above out of his way. If he didn't know the answer, he would find it out and get back with me. I call in and he would return my calls really quick. He stays on top even now. He still checks on me to make sure everything's okay.

Our home consultant from Clayton Homes was very good. He was very attentive and seemed to care about what I wanted and making me happy. I have tow decks and overall, the whole experience with them was very good.

The girls in the Clayton Homes office took care of everything I needed for the buying process and it all worked out really well. Also, the consultant was good. They walked me through everything and I can't complain. I'm real happy with the energy usage and I'm very satisfied with them.

When we bought a home for my daughter, the buying process with Clayton Homes just flowed. I did the loan. I worked mostly with their rep Dianne and it was a good experience. It all went the way it was supposed to. They had to do the deck stuff and it was fine. Clayton Homes went on and beyond and I had a good experience. Everything was positive and I'd refer anybody to them.

I passed by Clayton Homes and decided to see what deals they had. Everybody treated me nicely over there, they had good service and their consultants explained everything to me. They didn't miss a detail. Any question I had, they answered. I was in an older wooden home before with old wiring and that had something to do with my electric bill. The wiring needed updating. With Clayton, my bill is lower now. I need a porch though and maybe I'll talk with them about what they would charge. Clayton is a good company and I had a few neighbors who came over and they wanted to know where I bought my home and I told them.

I moved to Kansas to be with my grandkids because my wife died about three years ago. I stayed there for about eight months and I got homesick. My son was in the army and he got medically discharged. I wanted him to come and live with me if I get home big enough for all of us to live in. I said I will make the house payment and go from there. We would be together and I could see my grandkids grow up.

I am a 76 year old great grandmother and I recently purchased a mobile home to live near my granddaughter as I get older and my health declines. I went to Clayton expecting quality, but instead was totally taken advantage of. The manager, Ed ** recommended a contractor to do all of the work including plumbing, electricity and land. I was inexperienced in this area because my husband and myself built our home that we shared 50 years ago and so much has changed. This contractor named Michael ** caused me to have extreme issues with my depression and anxiety. He took 7 months to "complete" the work. Each time he came by he would tell me something else that needed a permit until we eventually gathered more permits than required for the work he was doing!

We already owned a Clayton home before and we were shopping around. Clayton had better deals than anybody else and so we purchased another home from them. However, our vinyl siding on the outside has gotten loose and the guys from Clayton are out there fixing it. Clayton has had some employee change outs recently. And so, it took them a while to address my vinyl siding issue because the lady who was in charge of after-market either quit or got fired. They had to get somebody else from Clayton to handle this problem for me. Other than that, everything is working fine.

We worked with a Scott here in Quicksburg and he has been wonderful. We debated on a few different homes and his help and experience helped us make the best decision possible and we’re very happy with our home. Anytime we’ve ever had a problem, he came out and did a walk through with us and sent somebody in very quickly and got things fixed for us. He had to order us a few new parts that were damaged in transport. Anytime I ever needed anything, I call him and he always gets right back to me. It was a fantastic experience overall and we just recommended my boss to come down and talk to Scott about getting a home.

Clayton Homes was great. The buying process was quick and easy and David, my home consultant, has been great as well and he communicated with me the entire time. We bought one of the display models off the lot and it was what we thought we wanted. The last mobile home that we purchased was back in 1995, and this was a big improvement. Everything’s been really good and my most expensive energy bill has been $107. I'd recommend Clayton Homes to someone else.

Harold, our salesperson from Clayton was absolutely wonderful. We told him what we were looking at over in Greenville at Oakwood Homes. He said that the guy from Oakwood Homes was charging us way more than what we were getting. We were actually looking at a trailer that had been sitting on the lot for almost two years and he was going to charge us full price. There were no deductions for the unit being a floor model. Harold told us what our bottom price could be for what was basically the same thing brand new and it was $9,000 less. Harold was upfront with everything. And so, we told him to hook us up.

The home buying process with Clayton Homes was very good and the home consultant bent over backwards to please me. He made sure that I got the things that I asked for. I'm elderly so he did special things for me. I got a side-by-side refrigerator with an ice maker and a smooth top stove. I love the area I’m living in and my new home. I moved my trailer next to my daughter and the road we live on only has 7 people. On the other hand, I'm not satisfied with the doors. They had come out and worked on my front door but they rigged it. I'm also not happy with my storm doors and I have to have a well done. I'm getting sediment through my water.

I had been looking around mobile homes and tried a couple of spots and things. When I went over to Clayton Homes, I was guaranteed to get a house right here and I got my credit right. The reps I talked to were pretty good and the appliances that came with the home I got from them were nice. I have a problem with the bottom side of the trailer but I can repair that myself.

I'm very satisfied with our salesman and our home buying process at Clayton Homes. We got a brand new set of appliances that came with the house and our energy usage is astounding. We moved from a smaller house to a bigger one but our power bill has gone down. The appliances we are using are probably using the same amount of energy but the insulation of our heat pump is more efficient. We've been extremely happy with that. We also had a well dug, a septic system put in and I've added porches to the house aside from the standard 4x4's that you have to get in the same pass codes. So, we've extended those with a fence in a backyard. I grew up in the area and so we love the community. We would buy from them again if we ever needed another house. They were phenomenal.

The process of buying the home went smoothly. It’s just that I had a little trouble getting stuff done afterward. I got a crack in my foundation and I said something to them two months ago about that. They said the guy that did the brick work has been wanting to come by and look at the foundation. But he never came by. A piece of my backsplash in the kitchen that goes on the wall wasn't on there when it was built. The guy said, "They've been leaving those off for some reason." I never got that piece.

I've recommended Clayton Homes many times. The homes are beautiful from the displays that they had and the consultant was very convincing. The people I've talked to were also very concerned about what my interests were. Alex was really helpful and right on me all the time. He was always really concerned, right there walking me through my purchase, and reassuring me that if I had any concerns, I could give him a call anytime. I really appreciate the time and effort that he put into it.

Clayton mobile home (2017) year model had the skirting put up two days after delivery. This gave no time to install plumbing and electrical. I had to source it out to employees of Clayton Homes (Searcy) upon Clayton Homes management’s advice. The jobs (electrical/plumbing) was installed, in my opinion substandard and without permits or licenses issued by The State of Arkansas. The water heater inlet hoses were NOT connected and for approximately 25 minutes flooded the kitchen and all the insulation and subflooring. I brought this to their attention and was told it would dry out with no mold or mildew. The sewer lines and waterlines were held off the ground by (bailing wire). The water input lines were not properly cleaned and cemented and after 2 days they all separated leaving a 'small' pool of water under the mobile.

The home buying process with Clayton Home was fine and easy and the service we received was great. The people that assisted us from the Hampstead location were wonderful and communicative. They answered all the questions and were always available. Darren, our home consultant, was great too. My father opted to upgrade to all-sheetrock. The bills are within line of what they should be. They live on my property and they’re happy with the neighborhood.

My experience with Clayton Homes was excellent all the way around. They were helpful with everything. We knew exactly what we were getting and they explained every little detail to us. The lady that sold us the home was in constant contact with us. I talked to her at least three days a week and they led us right through the process step by step.

I looked at regular homes and they were stick-built. With Clayton Homes, there weren't that many of them down here and we could pick up this trailer for a reasonable fee. Plus my daughter said that it’s the home she wanted. So we had decided to move down here from Rhode Island since it was just getting too expensive to live there. The taxes are three times as much as they are down here and we've been in here since December. My daughter lives in a Clayton home too.

My fiancé and I just purchased a home that took 6 months to actually close on. Clayton originally told me that it would take 2 weeks back in July of 2016! Clayton sales representative forged my fiancé's initials on a "sales contract" which is ILLEGAL!!! On top of that they told us the home cost $70,000 when in actuality is cost $75,500. They changed the price after we agreed to buy it! Of course that raised the sales tax, as well. They promised we could make color changes, add bedroom ceiling fans, change the type of shutters on the outside of the home, when all along they knew they were lying! Especially this one woman we specifically dealt with! She told us so many lies it was hard to actually keep track of them!!!

I paid cash in 2008 for a 2007 Clayton which I thought was the best. Which I've called everyone even the Louisiana fire marshal. My roof looks like a roller coaster. You can see the ceiling beams. The bathroom vent leaks. The floors have had to be replaced. Cabinets look horrible. Cabinet top is coming up. I feel someone should return everyone's money in full. I was also charged extra 600 for extended warranty that the manager at Southwest didn't know nothing about so the salesman screwed me royally. Also I paid cash in full didn't get any kind of break in the price.

I purchased my home in Dec. of 2014. My husband passed in September of 2014 & I wanted a home with no problems and something I could move into and not worry about to start my life over. It was and still is nothing but a nightmare! I have repeatedly asked for the correct ductwork to be fixed along with numerous other issues and some were repaired while others were just patched over and look like a cheap home. I paid 119,00 cash for my house and I feel I was lied to taken advantage of and belittled numerous times mainly because I am a woman and because I was going through hell already so I guess they figured I didn't know better.

I purchased my home in February 2014. I informed them that I needed them to provide the dirt to level off my land. They included this in my contract and I paid for this service. They never came to look at my land to see what needed to be done until they were ready to haul dirt. Once the manager got out here, he realized that it would take a lot to build up my land. Once he found someone who would do it, the company stated that it would cost much more than they allotted in my contract. The manager asked me if I would allow them to utilize the dirt that I had on my land from an area that was just there. I agreed to it. My contract was never changed to reflect this. This is now the latter part of the month of April. Once they got the leveling down, the problems began. Once the home was delivered the process began to break down.

We had to buy a new and bigger home because we ended up with my 6 grandbabies. Jodys from the home site has gone beyond to help us find a great home. Always picks up the phone when we call. Love him. Great guy!!! And Vanderbilt bank has been great. Amy, Bruce, Jessie, David has went out of their way to make the loan work for our family! We didn't know what we was going to do with what we make and a new home but they made it happen. I will be forever grateful to them.

I'm a disabled vet and can not see or walk well. Clayton Homes took advantage of this. The house hit a tree during transport but Clayton Homes did not tell me, but tried to hide it from me. The entire front wall had shifted back, twisting the metal front door, damaging wall sheathing, buckling siding and damaging soft/fascia. They tried to patch up some of the damage, and then told me that there was nothing wrong with the front door, even though it would not close and allowed cold air in. Finally 8 months later they replaced the front door but it was only by accident that I found out about the home hitting a tree. There is still damage to the siding and sheathing.

I purchased a Fiesta home from Clayton Homes, which was doing business as Luv Homes in 2006. Two or three weeks into it, I noticed a soft spot in the kitchen area. I send a letter and a list of other complaints I had at that time. They send someone out to check, I was told they couldn't find anything wrong. Then I noticed the bottom of the kitchen cabinet was starting to buckle out. Since then I have had numerous soft spots in the floor. There is water leaking through windows and areas around back door, which has finally caused the floor to weaken. I feel that I have been paying for something that is not worth it. I have also had a/c problems, mold problems, window that just burst out for no apparent reason and other problems.

My husband and I had looked at a lot of mobile homes in our area. Due to our credit not being the best we had put off trying to purchase a home until our credit was a little better. Clayton Homes had a special one weekend in our town so we thought we would try again even though we did avoid going to them due to the reviews. Well I can tell you the reviews are very true. We have had the worst first time home buyer experience you could possible have. We were not fully informed of certain issues we were responsible for when we volunteered to handle the skirting. We were not told we had to buy it out of our pocket if we were going to install it. They put us down as doing our own electrical work when we had told them we were only doing plumbing, skirting, pad, and trim out so we had to pay an extra $100 to buy the permit for the electrical.

We purchased our home in February 2012 during the Minot Home Show. The Home was bought thru Iseman's of Minot. We were told our home had a PROPOSED delivery date of June 1, 2012. We had 4 months to sell our current home. We were so excited about this home, we kept looking on the Iseman's website at it!! My husband, not being very computer savvy clicked on the SD location by accident. We saw the same exact home that we just purchased for about $10,000.00 cheaper!!! I immediately called the number listed in South Dakota. The Sales Rep (Toby @ **) at this location sent me a QUOTE for the same exact house, being delivered to the same exact location for $10,000.00 cheaper than what we purchased it at the Minot Home Show. Keeping in mind this is when the Oil Boom was at their prime and sale prices skyrocketed out of control.

Bought this place 18 months ago new. Started having problems as soon as we moved in. Most of the trim inside had not been nailed on (some still hasn't). When complained they sent out repairman who hammered a few brads in and then covered them with white caulking, no paint. This left large places on molding that now look rough and unfinished. Next both doors began leaking when it rained, took 5 visits to fix problem. Wind hit back door and blew it across room and into inner door, inner door had to be remounted. Outer door had to be replaced as it had been incorrectly mounted at the factory. Pipes kept freezing in cold weather until well was covered with insulation. Entire house was out of kilter and slumped into the center between both halves (double wide). Inner and outer walls were cracked as home settled. Repair consisted of white silicone caulk and paint over caulk, which lasted about 1 month.

I have been in contact with this company to remove a mobile home on land I purchased. I was initially told the mobile home would be removed by 02/01/2017. We are now at 03/16/2017. When I made follow-up calls I was told "We are waiting on it to sell." This is my land and with that mobile home on it I cannot move onto the land. I have spoken to James ** twice (865-380-3000 ext. **). Each time he promised to call me back with a date for it to be removed. I have not heard from him or his company. Now when I call my calls are sent directly to voice mail. Because I cannot move onto my land I am being forced to drive 175 miles round-trip to work daily and another 60 miles a day to see my children. Guess I need to get my own tractor and put it in the road ditch and let them get it from the Highway Department.

I bought a home from Clayton Homes in Evans Co. It will be 4 yrs this summer. I had looked at this home for a yr. I knew it inside and out. I knew what features I wanted. I went to Evans Co because they sold Shultz homes and thats what I wanted. My nephew had got me hooked up with the salesman Justin. He had plaques on the wall for being the best salesman. This guy did not have his head in the game, I ordered the trailer with the features I wanted. As soon as they got their money which I paid cash for the work slowed to snail pace.

We have been told by two Clayton Homes that they would build us a house. The first never even went to my land. The second one told us it would be finished in April. They haven't even started on it. I have been doing this for 3 years. DONT TRUST CLAYTON HOMES.

This is a warning to anyone buying a home from any Clayton lot in the Knoxville TN. If you have bought from any Clayton lot make sure tie downs were put on. I have lived in my home for over 13 years. I didn't know until I sold my house and was told it wasn't anchored.

Bought mobile home in Feb 2015. Doors, floors and most recently furnace have had issues. Just had to pay $425 for furnaces. Repairs on something 2 years old. Ceiling cracked doors don't close properly and outer doors not square. Mobile home not worth the money I paid.

My husband and I moved into our new Clayton home in May 2014. From day 1 of moving our home in we had problems. Our house flooded when pipes were hooked up wrong. Dishwasher wasn't hooked up correctly and flooded kitchen. AC didn't work. And the list goes on. Giving them the benefit of the doubt, we gave them over a year to get this stuff fixed.

This is our first "Major" purchase and I'm a satisfied customer. Our first home we bought cash and we needed something bigger. One day while out just browsing we stopped by Clayton Homes in North Charleston because we have always loved their designs and quality. That's where we met our home angel agent Brad **. From day one Brad was honest and work extremely hard to help us get what we wanted. He was available almost every time I called and emailed me back with answers to any questions I had almost immediately. Many days we wanted to give up but he gave us reassurance that everything would be fine and that Vanderbilt would do all they could to work with us and they did. From start to finish with our situation the entire process took about 3 months to close. Our rates at good!

New home headaches. I purchased a new Clayton manufactured home in August 2016. It was delivered and setup in October and I have to say that my experience with Clayton Homes has been more than I ever thought. This is my 6th new manufactured home but the first one that I can say that I had issues with. In dealing with the issues of ice on my walls in the cold weather and a back door that won't stay shut when it gets cold to open access doors in the belly of the home that allowed Northern Illinois winter weather to get in and freeze everything up Clayton has stood behind the home 110%.

Clayton home... Stop. Don't buy. I didn't get what I paid for. They put me off for 8 mo. Then said my 1 yr warranty was up. Don't buy. I'm stuck. They took my money... They wouldn't fix their home. God I'm so disappointed.

STAY AWAY! We are always current on our 9 year mortgage but are looking at letting the home go into foreclosure. After only 2 years the roof leaks began and continue to show up in every room. We just found our 4th one 2 days ago after several days of moderate rain. Of course the one year warranty is long gone, and we have no more money to continue to fix so many leaks AND pay a mortgage and a lot fee. Inspectors have told us the roof installation was one of the WORST they have ever seen, and the roof shouldn't have to be replaced when we found the first leak. We are HEARTBROKEN. This home was intended to be our retirement home, and it's literally falling down all around us. God only knows where the next one will show up.

My 80 year mother bought a new custom ordered home. It is not the quality that was promised and their service department is also bad. I wish we would have not paid cash. The sales lady is a liar and product is inferior. The cabinets are destroyed already and are nothing but paper. I have reported them to the BBB in 2014 but nothing was done. Will never buy another.

When I say I WOULD NEVER AGAIN BUY ANYTHING FROM CLAYTON HOMES, I mean never, I bought a trailer in August 2007, it was GARBAGE, I already never wanted a trailer, but after Katrina, I had no choice. Well for starters THE FLOORING WAS PARTICLE BOARD, NOT REAL WOOD, ROOF WAS LEAKING, just a hot mess. If I could turn back the hands of time I would. Thanks for letting me vent. Desperate in Louisiana.

We visited Clayton homes in Mobile Alabama and it turned out to be the biggest mistake my wife and I have ever made. If I could go back and change any of it I would, we should of went to Wayne Frier Homes. It's such a long story. It would take me a couple of hours to detail all the problems that we have had and it still continues after 2 years with no resolve. All I kept hearing is that's "we will take care of it in a couple of days," those days are still in waiting. Clayton Homes SUCK, SUCK, SUCK. I want my money back. I don't feel safe in a piece of ** tin can. I cringe when a storm approaches, I cringe at the thought of a hurricane, and I cringe when I send in a payment for a piece of **.

I purchased our Fleetwood home in 2000. I was never so disappointed and this purchase fireplace burnt up in 1 year Plumbing falling apart leaks everywhere from bathrooms 2 kitchen toilets sinks kitchen sinks tubs showers - they all like kitchen cabinet kitchen cabinet drawers falling apart. Heating? What heat? The house is cold all winter and the house is cold all winter. The bills are atrocious. This $55,000 home was not worth signing the paperwork. Now fixing it up can't sell it. No one will buy it because it's a Fleetwood home. Wish I would have known before I bought Fleetwood. It was a waste of our hard-earned money.

Went to look at a new home. Was not sure if Clayton Homes could replace my current home with a new one more up-to-date. Sure they could. Informed them the title to our current home was deeded with the property. It was "No Problem." They could handle that. LIE!!! They couldn't do it. Sent emails to see if I would receive my money back... NO RESPONSE!!! So, I assume I am out of the $750 they needed to do appraisal/title/taxes. I would no longer recommend them to anyone. When you say I will get my money back, I assume I will get my money back. THIEVES!!! LIARS!!! I will now look into getting a home built for me instead of ever going to Clayton Homes again!

Very disappointed with Freedom Homes... I would not recommend anyone and will post this on every page that I can find... My wife and I lost everything after the 2016 flood and Living in a Travel Trailer. After looking for a home we found the ONE!! Our salesman give us a flyer on the sale. The floor model Lexington - it has the serial number on the flyer. It was very clear that we would get the one on the lot. We wrote everything up paid $1000.00 down to secure the home. (SO THAT IT WOULD NOT BE SOLD) Now we are told they sold our home and can't get another one for months if then. I have a signed Sales Agreement and they cashed my 1000.00. After going around and around with manager, he said "Nothing I can do." How SAD is this that they don't care. I have to start this process over again. IT'S NOT RIGHT.

Have had our home for 2 years and have had nothing but problems. Purchased in OKC. I feel like I live in a cardboard box. They skimped in every possible way with quality. It took a week in 97 degree temps to receive our AC unit. Since then it is a constant freeze up! Have refilled refrigerant twice. Now after spending $300 to diagnose, we have discovered Clayton used cheap aluminum piping causing the refrigerant to seep out. Including the unit itself. Will have to buy a new unit and copper piping. Paneling pieces falling apart. Shingles flying off the roof. Water stains in the ceiling. Window panes falling out. Oh and my sons ceiling fan literally fell out of the ceiling yesterday with it on high and him in the room! Luckily not hit. It's a beautiful home but looks are deceiving.

When I was looking at homes Clayton told me that they purchase the property, that way development wasn't held up, then the land and home would be sold as a package to me. If I took the lot model I would be able to move in by August 31st. I bit hook line and sinker!! I ended up purchasing the land and home in the same loan but Clayton did not purchase the land. Because this delayed development they committed to having me in by September 30th. It didn't happen, one error after another!

I purchased a mobile home from Clayton Homes in Dyersburg, in November of 2015 (the Breeze) at a cost of over 36,000. I am extremely dissatisfied with the quality of materials used on and in this home. To begin, the model I viewed on their lot had appliances like GE, Maytag, Whirlpool. The unit I was given had Frigidaire, somewhat lesser quality appliance. Then, had to call them to fix border of wallpaper not being tacked down properly, unfinished cabinets, rough, unpainted surfaces, the master bath vinyl floor had 1 inch staples exposed, the wallpaper is tissue thin, anything hung or adhered to it tears it, the carpet in both rooms 1/8 inch deep, hardly a plush carpet. Doors that do not remain closed (possible unlevel) and uneven gaps around door frames. ALL of the vinyl siding around my home is rippling, as if it's melting in the heat, There are gaps in the siding allowing rain and moisture to affect the insulating materials, outlets not working.

I purchased my new home in 2014 (August) from Clayton Homes in Anderson SC. My home was made in 2013. Ever since this high priced piece of crap has been moved out here I have had problems after problems. I have just replaced my roof as of September 26, 2016. The roof was put on with staples and was put on wrong. Pictures to follow. They will tell you what quality the homes are built, bait you and when you sign the contract getting a decent contractor to fix the issues within the year of signing was almost impossible. Now after a little after 3 years and having to pay a $500.00 deductible for my new roof it is time to complain AGAIN. I would like my deductible paid back to me. I discourage anyone wanting to purchase a new mobile home to NOT go to Clayton Homes. I know if I could do it all over again I would and would run the other way.

My original complaint and issues were addressed by the company's manager. They will fix the problems even though the warranty has concluded. I still believe the closets should be finished even if they're not walk in. They said no.

We purchased our home in July 2016, the breeze 2. It was supposed to be this great home and fit our budget. 2 weeks into being in our home we had water coming into our hallway bathroom down the wall. We contacted Clayton to have someone come out to access the problem. The person who came said we had a shingle on our roof that was loose so he secured it back down and told us not to worry. 2 days later a bad storm came, we had more water. Now almost my entire ceiling is covered in green, black and pink mold.

After spending a solid year looking for a home, I finally convinced my now husband to check out Clayton Homes. He lived in a 30 year old single-wide for 12 years and refused to live in a trailer any longer. He lived in the perfect location on family land and as picky as we were on location/land/privacy it made sense to stay where he was. The first model we walked into he could not believe it was a "trailer". We went to several different locations to check out the different models and I was not impressed by the "pushy" sales people who automatically assumed we had bad credit...fyi my husband and I both have incredible credit especially for "millennials".

A week before closing they backed out of the deal. Then I had a 754 credit rating, they did their dropped to a 704. After they backed out of the deal they ran my credit again over 3 months later driving my credit down to 656. Why the hell are they still running credit checks? Beats the hell out of me.

We have a Clayton that was ordered and paid for in full by my mother 9 years ago. She suddenly passed less than 8 months of moving in, I then moved in to care for my ailing father. From the day it was set up, promises were made and never done. The men setting it up tracked red mud through the house the first day. That was to be replaced. Nope never happen. The floors were to be 3/4" plywood to support a wheelchair nope that is pressed board. All the plumbing has had to be worked on, every door handle replaced, all sinks, toilets, the only thing that hasn't been replaced is the garden tub and that's because it's never used but water backs up in it from the washer and shower because it's just not right.

Purchased single wide mobile home in 2015 and the nightmare begins. The home wasn't ready when promised, was wrong color when delivered. I-beam racked and it pushed toilet in master bath up over 2 and half inches causing other things to go out of whack tub, dishwasher and create unevenness of floor along I beam. Master tub moved and upon complaining to manager he informed me that tub was flangeless and this was normal so I called headquarters and they came and removed surround that was damaged by I-beam movement and found flange hadn't been screwed off. Tub in master bath had a bad mixing valve and took over a year for them to fix.

Clayton Homes are a joke. I bought property they kept stalling on the closing date. They stated they could buy the land with the home although after 3 months nothing was taken care of and I lost my dream land. The manager Phil and Lisa were not giving us any answers. It was a really bad experience for me and my boyfriend who used to own a finance company. I am glad it did not work out considering the complaints that they have on their homes.

I have a 6 yr extended warranty. Mitchell claims no I don't despite paperwork showing it was included in my purchase price. Now 3 days later Mitchell cannot find my file with the 800# for the warranty. Claims not their problem that they left 2 holes behind my sealed in tub that has started collecting moisture and letting air come thru the access panel. Said maybe they made the holes so they could reach up and fix piping while being manufactured but not their problem. I cannot get anywhere with them.

I bought a new home from Clayton in 2014. It was a high-end model and they had to build it. It cost more than some doublewides and is energy saver. First off I was rushed thru the process and once they sold the home the service department stink. They came out 4 times to fix a gap in front door and it is still not fixed and they waited till the warranty ran out. All they wanted was to sell the home and rush thru a phone call saying they came out on time.

So first let me say if I could give less than one star I would. We purchased an IRC modular home from Clayton of Denver in 2014. It is now 2 years later and I am constantly fixing things on my brand new house. From day one we have had nothing but issues with Clayton. We have had to fight to get them to come out and fix any warranty work and after they came out to fix it, it was broken worse than before. We eventually quit calling them and just fixed it ourselves. So first off one side of the house sits an inch and a half higher than the other side which is extremely visible from the inside looking at the ceiling (Clayton refuses to do anything about it). Our upgraded furnace has now been broken 4 times. 3 of which are a wiring issue that still isn't fixed. Our furnace drain was never ran to the outside so it drained into the belly insulation until it eventually burst and flooded our basement.

We bought a Clayton Modular home that was nine years old. Recently we were doing some remodeling. When we pulled up the subfloor to fix the creaking, we found live wires under the flooring. Just laying there. No wire caps or anything. Nice to know the people who build these houses are so worried about the lives of the people living in them.

We purchased our home in 2009. Since day one, we have had issues. My son was born a couple months after moving in. We had to have drywall redone and I had to confine myself in my room with a newborn with dust flying. We have holes in our wood floors from cigarettes dropping from installers. Door knobs falling off... That's just the minor stuff. We purchased a triple wide and made upgrades. We paid a large amount of money for this **! The day they attached the home, we overheard them say, it's not attaching right. We brought that to the attention of the people of Clayton. Nothing was done. Our gutters were falling apart because some crackhead was hired to install them then later they can't find him!

Bought my home in 2015. Four months later trouble with a/c unit freezing up. Called and was told I was the problem that I didn't do proper filter change, molding began falling off. Was told I didn't get shelves in cabinet because I didn't order them. Can't get things fixed. Water running into windows. Middle house stays 74. My bedroom stays 89. Closets can get as hot as 94. Air around backdoor, door knobs falling off. After just one year toilet seat cracked in half. I only weight 124 lbs. Kitchen sink fell apart. Bathtub turned yellow within a month, surround not put in right. Floors squeaking. Air flowing under both bathtubs. Electrical problems, either outlets not working or coming completely out of wall. Hung two pictures on wall used toggle, and both fell making large holes in Sheetrock. Counter tops have four inch cracks with died proxy covering problem. Large bubbles in vinyl flooring.

We purchased a home with Clayton Homes of Charleston, SC in March of 2015. Our entire experience was rushed, we were new/young home buyers. First they told us that they could get someone to clear our land for really cheap. Well that person fell through and now we don't have a cleared yard, like we were originally told. Made a promise they couldn't keep and we have to deal with their lack of caring. Our loan amount was supposed to cover it. We had to fight with them to get things fixed and some things still aren't fixed correctly.

We purchased our in August of last year. We've had nothing but problems with their service department ever since. Getting them to come out and see what needs to be done they just tell us we'll be out but they never show up. We've had problems with the trim in the kitchen and that problem is it's not there. They said a repair crew from North Carolina would be up here to do some and they would have take care of it. That was 9 months ago. I guess they must of broke down coming up here because they never showed up. We can't do it because we don't have the trim.

Sales manager and manufacturer came out several times. ALWAYS (just cosmetic). Anything wrong was always the other guy's fault. Trim CONSTANTLY popping off from day one. Nail gun holes everywhere. Floor boards popping up squeaking. Doors not level in any room. Cabinet doors not level. Four knobs fixing to come off several doors. Signed papers on house 5/30/15 and still adding to problem list. You have a year of warranty and they will come in and "fix" problems. I called 2 weeks before year was up about for trim coming off again and some things manager in sales office promised to do. We had over 45 pictures of repairs needed. They couldn't make me an appointment and it would be a couple of weeks. Ha, we just got wrote off. Tired of fooling with us. No we haven't heard from them about last complaint. DON'T DO IT! NOT WITH CLAYTON! BAD REP!!! I just believed in giving people a chance and they were very charismatic.

I purchased a brand new 2012 16x80 mobile home from. Clayton Homes in Charleston West Virginia. I upgraded the windows, walls, floors. Thinking this would be a great choice. Here, in the past few months, every time it rains, water is coming through my walls, causing mildew throughout my house, ruining my carpet. I am completely sick, thinking I paid 50,000 for a home that is falling apart.

We signed our closing papers in Dec 2015 before any work done on land. We received house on March 5, 2016. We still are not in our home. Clayton Homes paid our first month mortgage but are refusing to pay anymore. It may take another 3 months. Should I get an attorney?

It was so bad that I almost had a heart attack. They lied from the time we walked in. We paid for upgrades and they put carpet that was worse than in the show homes. Promised to get us new carpet but just in master bedroom. House is not on cement slab and it already is coming apart. They fixed it once. Not good. The people that worked there all lost their jobs but they never made it right with us. So sad my blood pressure is still high. Don't believe anything they say. I guess they train them that way to be dishonest. They still owe us our money. We put up 500.00 plus interest. Can anyone help us or Clayton Homes make this right???

We were promised over and over that we would be moved into our new custom ordered manufactured home by the last week of December 2015. We didn't even sign papers to begin ordering the home and construction on the property until December 11, 2015. Our house was delivered to the property on December 2, 2016. That was after numerous changes to the floor plan because Clayton Homes kept messing the plans up. We said from day one we wanted a French door. It was delivered with a patio door. We had to fight to get the French door we wanted. We also custom ordered extra lights in both bathrooms. Both were messed up. We also ordered (and paid extra for) outlets on every exterior corner. We cannot use for much of anything without blowing a breaker.

Down payment kept going up. Been in this trailer for about 4 months. The work on this home is a joke like it was thrown together. Things don't line up. Trim popping loose, gaps, just a shifty built home. They want their money on time. Well I wanted what we paid for. Vanderbilt is very rude. Clayton Homes needs to be sued. They are a con package. I'm ready to walk away from these people and take my loss because I really don't have nothing worth paying what they want. My 72 trailer was in better shape. Wished I'd thought about looking at the reviews because I'd rather be homeless than live in a place that's already falling apart. All the hard earned money gone to hell. They definitely have a racket going on. If this place is huddle approved then had needs to step in. They need to be bankrupted and close their scam housing down. Very disheartening.

I purchased my home in 2015 from Price a Clayton Homes dealer located in Houma, Louisiana. It is now May of 2016. My house is now in the process of falling apart after only one year. The floor has nails coming up in just about every room in the house. The kitchen floor is bowing and has a two inch hole in it in front of the stove. The wall separating the kitchen from the master bedroom is bowing and has been "repaired" by a company that claimed to have 26 years of experience doing this type of work yet my wall is bowing out again. And when he reinstalled the light switch he wired the laundry room into the kitchen light switch on the other side of the kitchen. A second electrical company had to come out and fix that one. The cement company that he used to do the demo of the old house and to lay the new cement does not have a lic on file on the parish level nor on the state level.

Well we have had contractors here 3 times. The sheetrock looks like a 2yr old did the work. The paint work is terrible, front door will not stay shut without forcing it. Molding does not line up, cracks in all the corners of sheet rock. Still no ice maker hooked up. Still haven't changed hot water heater out 30 for a 50. Had to call heat pump man out. He forgot to charge the unit. Had to call the carpet people back and the did fix. That ceiling fan in the living room not flush with ceiling. They did not hook up the crossover for the heat and air and when they did left it laying on the ground.

I feel by reading review we were very lucky that we never were ABLE to purchase a modular home from Claytons. We were trying to purchase a 185,000 modular home. We had to get our own financing because they only offer one lender who is too high on interest rate. We never could get a hold of Candy who is the manager of Clayton Homes in Conway but yet if I drove down guess who would be there. She treated me like I was a street bum trying to spend time in the design home on lot. We had already told her we were buying home still communication or lack of got worse. She practically pushed me out of the house one day because she had a meeting going on but yet my friend has went in and were told "Come on in we are having a meeting but it's ok look around". And here I was a buyer.

I recently purchased a new home from Clayton Homes in Chillicothe, Ohio. It was the biggest mistake of my life. I have had nothing but trouble with my home from windows not locking to the septic line under my house coming apart and filling my crawl space full of raw sewage. My home is still under warranty and can't get it fixed. The salespeople want me to turn it all into my insurance company and let them fix it. I'm not a rocket scientist but that's almost fraud. How can they tell me to do that when it's their problem? I gave $87,000 for my home and it's junk. I'm looking for an attorney to take my case. If anyone wants to join me e-mail me at ** and send me your story and I'll give it to my attorney.

Tried to purchase a modular home and agent never contacted me with further actions needed by me. I always had to call and it was always "I will get back with you" but never would. Never even called me back to let me know if I was approved or not. Month later and still no yes or no. NEVER DO BUSINESS WITH THIS PLACE!!!

It would honestly take me all day to list the things wrong with our home! We purchased our home in Corinth, MS. We were pretty much threatened by Horrace, the repair guy, if we did not give them a good review on the survey! He even asked us to lie to Clayton when they called and tell them he made repairs on things he never touched so he could bill them for more money! He did this every time he came out. We were also told by Blain the salesman he would give us a wonderful surprise if we gave them a good review on the survey. We are still waiting on this surprise.

My husband and I bought a Clayton Home in 2013 Oct. We were so excited to have our first home and our retirement home. We had to call them back out because they didn't hook up the back restroom plumbing so needless to say (guess where all the mess from the toilet went?) - exactly. Then they had to come out and put on the skirting and paint it. Well it didn't match the house color as requested so they ended up painting the entire house again (including the screens). We cleaned up that mess. Then about a year and a half we began having other problems. It rained and the roof leaked, into the back bathroom down the hallway wall, down the connecting living room wall and under the floor tile. We were told to contact our insurance. It was not under warranty, because we didn't have a check up on the house after 1 year of being placed. Well you think someone could have called and reminded us? HECK NO!!

We purchased our modular home from Clayton Homes in Morganton, NC about 11 years ago. As we went through the process of picking out the perfect floor plan, we thought that everything was going good and that we were getting a really good deal. Little did we know, that a good deals = poor craftsmanship. A few days after our house was submitted to be built, the salesman called and said the floor plan was upgraded, but no design details were given. When the house arrived, we no longer had a walk-in pantry and recessed lighting. The pantry was one thing that sold me on the house.

I closed on my home in July 2015. It is Feb 14, 2016 and I just spent my first night here. I have been lied to and dodged by Clayton Homes, my phone calls and emails go unreturned. My home is a wreck, my roof is leaking which has resulted in a wet wall, I have a crack clear across the front living room ceiling, every piece of trim looks like crap, LITERALLY. My hot water heater quit working on day 2!! My air vents are either crooked or falling out of the ceiling, my counter tops in every room are not sealed on the bottom, I have holes and nails in my walls showing. This has been the worst buying experience anyone could ever experience.

I purchased a 2015 Clayton Home through AMEGA Sales in Ashland, MO. I paid cash for a 28'x68', 4 bedroom, 2 bath home with 2x6 exterior walls. I informed the salesman we wanted hardwood cabinets and trim, oak cabinets, energy eff. windows and doors... interrupted mid-sentence we were told "AMEGA Sales has just what you want in our top line cookie cutter model with everything everyone wants." Well it didn't, no fireplace and no double back door. We purchased one that just arrived it was still wrapped so we didn't see much at all, people never do this.

I purchased a home from them last year. It took over 6 months to finally get the home on my property. The main person in charge blatantly lied to convince us to buy a home. He promised us things, such as a washer and dryer, but when it came time to sign the documents none of those things were included. My husband recorded him making the promises and told him we would sue him in court. The main guy was infuriated but eventually gave us the porch as promised but it was really a set of steps to get up to the door. We did not get the washer and dryer because they claimed there was not enough left on the loan. After everything was said and done, there was well over a $1000 not used on the loan. We also purchased the 5-year warranty. They refuse to actually abide by the warranty. We have to pretty much harass them to do anything.

I would suggest if you are buying a mobile home from Clayton Homes and you have ANYWHERE to live until everything is to your satisfaction before you take possession of the home, DO. They delivered our home on Nov 12, 2015 and we are still waiting of them to finish the job. I really don't have anything nice to say about this process. We are still waiting on the siding to be finished along with a lot of other items. They must have forgot our phone number once the check cleared.

Hello my name is Mary **. I purchased a new 2008 28/72 doubleheader from Clayton home in Greenwood SC. I've had central air and heat problem every year. My home call for a 4 ton unit and they gave me a 3 ton unit. I've have to put Freeman in the unit every summer and has never had warm heat in my bathroom since I purchased the home.

Bought a used 2013 when it was a year old. Love our home but they refuse to fix corner siding they broke putting home on lot. They put the home in backwards because they didn't want to level land properly so my front and back doors are reversed from all my neighbors. They didn't put new items in like they were supposed to. Put a cream color door instead of white to match other interior doors. They built a crappy storm door instead of putting a new one in to save money. They didn't seal all drywall cracks. They don't return calls. And worst of all, they didn't put our paperwork in properly to transfer title to our name. So a year after we let them know, they still haven't done it and we are in the middle of selling it. Filing next with BBB and calling the press. Do yourself a favor and find another company.

We purchased a repo home from Muskogee OK Clayton Homes. From the start they lied blamed everyone but the right one we needed piers poured Clayton hired the contractors to do all the work. We needed 20 piers ended up with 60 piers poured. They ended up moving the trailer 20 ft north of where we wanted it. There are 40 piers under the trailer. They covered up 20 dug 20 more holes. They said that was a law - it wasn't. 40 piers are under the trailer. They tore out 10 ft of waterline broke the main septic line buried 11 2x3x18 inches of concrete in our yard. We have nothing but a mud pit sink holes no water or septic. We have been trying to get help from John the manager. He offered me a flat screen TV if I would keep the trailer & he would fix everything. He got this money & is not willing to do anything.

My wife and I recently bought a home from Clayton Homes. After the house was delivered and set up we moved in on October 8th and now I have 68 pictures of everything, from small things to huge things wrong. My dryer will not fit where it should. My roll-around island doesn't fit under the big island. The barn door is missing from inside. Electrical boxes are screwed, my linoleum is cut and nicked everywhere, the sheetrock is coming off the walls. The tubs and shower is cracked. Molding is gapped, broken and missing. Drapes are not here. Windows are not covered. They screwed up my property so bad that I can go fishing in the front yard when it rains now and the gravel driveway they did is not gravel.

This year 2015 around January my husband and I were trying to buy our first home. Our credit got approved but the house that we were trying to buy and had already put a 20 thousand down payment on was already sold. They wasted our time asking for the same information over and over and to end up telling us the house we wanted they had already sold during our process of getting the loan approved!

Purchased a manufactured home from Clayton mobile homes. The people at our local office were great and as helpful as possible but the home we purchased for $90,000.00 was truly a piece of crap. There was a hole in the tub, a hole in the drywall between the master bath and the laundry area you could put your fist through. Interior wall studs in some areas did not even reach the floor. The walls were out of square and floor alignment was non-existent. Cabinets were made out of some material I have never seen before and covered with a wood grain type tape. It is extremely brittle and difficult to work with. They are poorly made and will have to be replaced before long.

We started the home buying process in May 2015 and we signed our closing paperwork on September 1st. We were told it would take 60 days at the latest to be moved into our home. We are now in November and we have already made a mortgage payment and still not in our home. Vanderbilt mortgage was our only option because of our student loan payments and debt to income being too high for traditional mortgage loans. We have gotten very poor communication from Clayton Homes of Ridgeway VA. I have had to call and email every week to get updates because there is no follow up on what is going on.

I am having roof leaks and the electric in the house is all shorting out. A electrician fix my electric going to the front of the house. When he look at the wiring he said it was all wired wrong. They is plugs the snap into other plugs going all around the house. He said should have been wired like a regular home. The floor is starting to make noise. The house is only 10 years old. Not old enough to have all this problems. When I talked to the dealer I got the house from, they didn't seem to care. I talked to them about the carpet and the roof.

My husband and I had a home custom built to our satisfaction. It has drywall throughout, the floor was supposed to have been upgraded along with all the appliances and cabinets. This home was supposed to have all the bells and whistles and costed us well over 100 grand. Our faucets are cheap plastic, the paint is flat and super thin, the carpet has zero padding underneath, the heat pump quit 1 year later and they refuse to repair, and the grand problem is, our floor is falling through! November 2013 they supposed to started reflooring our home. It's November 2015 and every room has a sinkhole big enough to twist your ankle in. I'm looking to seek legal action. It's ridiculous. Fed up.

Bought new home from Joe's Home in Pana IL and come from Clayton Homes. Have had many problems with home for a year now and I've turned list of problems many times and same thing. The problems won't get fixed. I've complained and they send someone to fix and they never fix all the problems. Then they go back saying they did and nothing more comes back. It's been a yr. I need help. I paid 65000 for new home and it's falling apart.

We told the office manager from day one most important thing to us were for our property lines to be marked. Had to call their corporate office and file 4 complaints. But finally this morning they are here surveying our property and marking our property lines. Thank you Corporate office. Their Corporate Office wants to make things right for their customers. Again thanks, Corporate.

I purchased a new 2015 double wide in May 2015. I have gotten a run around on everything that is wrong with it. I was told the kitchen cabinets were hardwood. They are particle board. The windows had gaps. The back door did not close completely. The deck/steps were the worst woodwork I have ever seen. I would NEVER recommend Claytons. The home was purchased from Claytons in Alabaster, Alabama.

We purchased a 2014 model home from Clayton Homes of Grand Junction CO. We were supposed to be moved in in December of 2014. The home was not completed until July 2015. Clayton Homes of Grand Junction has failed to honor their warranty. They are very rude dishonest and untrustworthy. We had an electrical issue to the extent that it burnt up 2 TVs, a new kitchen mixer, and a large air compressor. Their disposition after the 2 electricians told them it was because of faulty wiring is that it is not their fault nor responsibility. If that weren't bad enough our children burnt their hands on a light switch because it became excessively hot. It took involving the manufacturer to get any resolve.

I don't even know where to begin... My so called 2010 home is leaking, has a moldy ceiling and everything is just falling apart!! I'm so embarrassed that I don't even want company to come over! I just bought this home 5 years ago! The insurance company is full of crap and Clayton homes doesn't even want to hear your complaints, period! I thought I was going to be satisfied with my home but it's falling apart piece by piece! The cabinets are peeling and the floor is caving in! I've had to get the shower fixed 3 times already because it cracked! The back door looks like one huge saltine cracker with cracks in it and it's falling off the hinges! I'm ocd and a very clean person! So imagine how I feel...DO NOT BUY FROM CLAYTON HOMES EVER!

To purchase a home from them Mark ** he is a true man of his word even got my monthly payment to where I thought it should be I am always weary of large companies I have learned a valuable lesson not everyone is out to get me and anyone I know looking to buy a mobile home I will refer TruValue homes I also learned to give people and company's a chance before I assume to worst and write reviews that could lead business away from our already starving economy this bad review should have never happened the people at Clayton Homes have gone above and beyond to make this process as easy for me as the could ....Thanks a million!

I bought my Clayton home brand new in 2009. We are now experiencing mold problems and leaks in the roof. The shingles used for the home were awful. They began to blow-off the first year we had it. Recently I had lost so many tabs I decided to do some repairs. When I went to remove the first shingle, I noticed that there was no "Felt" installed between the Shingles and roof sheathing. No wonder the roof was leaking... When enough tabs blew-off, the water went straight to the plywood (chipboard) and right into the home. When I called Clayton to ask if they would help, they said “Sorry... It's out of warranty.” They did admit there should have been paper under the shingles, but refused to help me in anyway. Thanks for nothing Clayton. You sold me an "FHA Standard" home, said there should be paper under the shingles - there is none there and you refuse to help. You do NOT stand behind your product and this is basically fraud.

I brought my home from Clayton Homes in Greenwood SC in 2010, was brand new. It's now 2015, the home is 5 years old. I'm experience mold, water leaks and small cracks in the ceiling. I feel it's a total rip off for my home to be experiencing these problems. It's not like it's a 20 year old home and Vanderbilt. The people who finance my home, they are the worst, ever very rude. I told them one time I didn't want the house, and they told me I was still going to have to pay for the home because it's a government loan my house is financed through. If they are private company, how can I have a government loan on the house? I just want out this house and is very interested in doing a class action lawsuit against them.

I purchased a 2015 manufactured home from Clayton Homes for my son for whom I'm his court-appointed legal guardian, thinking that this was going to be a sound and well build home. However what they tell you and what you get are (bull). Only been a few months this place is falling to pieces - what they show you like real wood no, peeling, leaks, carpet comes up in chunks, door frames falling off, it goes on and on, siding warped. They say they are going to fix things. It never gets done or they send the only 3 men that don't know their trade. It's my job to give my son a sound safe place to live. It's time for a lawyer. And rude doesn't cut it anymore.

I was approved almost immediately! Had submitted my clear title for trade in only, no cash down! Hattiesburg, Mississippi Clayton Homes! Eddie the salesman which at the time had been fired from numerous other mobile home sales, I was not aware of at this time! After being approved Eddie started asking me for money to order me a home. I stated, "No Eddie, Clayton Homes has my clear title," but Eddie kept insisting that I give him $1000.00, then it was $500.00 until he got to $300.00, and I went back into the office and told the ladies to get my title I would be going somewhere else, at which time they handed me my title and I left! I went to three other mobile home sales which the first thing they informed me of was Eddie at Clayton Homes had been fired from numerous mobile home sales for that very reason including stealing!

My husband and I purchased this home from Luv Homes. This home was custom ordered and had problems before it was brought to my property. I was assured everything would be made right... WRONG! For the last ten years it has been cracked ceilings, appliances that needed replaced after 3 to 5 yrs. Crappy water heater leaked and ruined laundry room floor (was sealed up in a closet!). Six years in AC needed to be replaced! Now we are dealing with a leaking roof between the marriage walls. We talked to Luv Homes till we ran out of warranty, then they went out of business. We had people sent from Tenn. to fix the ceiling problems, they sloped plaster everywhere and guess what.. all the plaster still is falling off the ceilings in the Kitchen, Bathroom, Laundry room, living room and pantry!

We have had our home about 7 years and from day one we have had nothing but problems. First it was the AC leaking into the AC duct, then came the black mold! Found by accident, we were going to put wainscoting in our hall, my son knocked over a broom and it hit the wall just slightly and put a hole in the wall. I said that was ok it will be covered he said "No, come look at it." I did and found black mold on the small part that fell off. We got no help from nowhere, still trying to fix that. Next the AC was inadequate so we changed that and found that the plumbing had been installed wrong and now we have structural damage to our home. I don't know how bad yet but it can't be good. We just keep waiting to see what else will go wrong with it.

I bought my Clayton home from CA based factory DBA Karsten Homes otherwise inc under CMH Manufacturing, Dealer DBA Woodcrest Homes under McDougall Weiner Inc. Purchase date: Sept. 18,2014. My nightmare began with the realization that things were just not right from the get go. Rattling floors, heating duct making banging noises, ceiling and wall cracks all over the house. Truly a drywall mess throughout. Window taking in water, kitchen cabinets doors hung crooked, door knobs loose. That was the first report then the cracks got worse and I found more. I am told by the dealer that it was settling. Well there are no settling cracks which are at doors and windows. The corners are cracking, the ceiling was not joined and evenly textured, the paint isn't even sprayed evenly.

My son and his wife are first time home buyers. They had a worse experience than I had 30 yrs go. Their home came without gutters. They told them they could go ahead and move in and there was only a ladder. He waited... They then came, built a very tiny porch up with the front door opening from the opposite side of the steps. They had to lift everything over the banister. The grass seed and hay was very, very sparse. The gravel was bare minimal also. They were supposed to get open front washer but they put in the simple basic. They did get closet doors on their only closet in the bathroom. If there is more problems and I believe there is it just escapes me now. Do they have any options to get help. They called Clayton's but they are unwilling to rectify anything. Is there another solution other than just accept. I AM HERE TO TELL EVERYONE PLEASE DON'T BUY FROM CLAYTON'S.

The quality of the mobile home is poor. I have been in tree houses that were built better. You would think that being built in a climate controlled factory that the workmanship would be superb, that is not the case at all. Walls are uneven, molding is falling off, glue on the walls, walls are not square, gaps in the cabinets where they don't line up with the walls, faucets are plastic, gaps in the molding, the drop in tub is set in crooked, batten strips are not straight, holes in the siding, etc. The contractors that they use do very sub par work. Save yourself the thousands and do the work yourself, because you will be spending the money to redo it anyway.

Please learn from my experience and DO NOT BUY A CLAYTON HOME. I had never owned a mobile home but until building thought it would be my best option so bought some land and a brand new double wide from Clayton Homes in Fayetteville NC. Problems from day one: floor, ceiling cracks, trim missing, siding warped... Okay so new homes are going to have problems upon initial inspection BUT the repairs should be done in a timely manner and not over 2 years later. My phone calls went unresponded to. My kitchen cabinets and counters started warping after my home was only 5 months old. I was told that the condensation from cooking caused it! I am sorry but I do not know how to cook without causing some steam nor washing dishes without getting some water on the counters.

Grandparents bought a special order mobile home Dec 3 2015. It took them over 4 weeks to get it. Now we come to find out that Clayton didn't even call the inspector. The door are not what we order. Had a water link under the home. Ceiling was cracked. Cabinets are bowing. Floor squeezes. That just a start. My big one is that the formaldehyde levels are so high it just about killed my grandma. Now they are having to rent a place because they can't live in the home they paid cash for. If anyone can point me in the right direction please email **.

My husband and I were go go through Clayton homes in Chillicothe Ohio. From the very beginning we were told by a lady that our mortgage would be too high and that we would have a large lump some down if we were approved because of our existing mortgage. It upset us and we felt defeated... then we decided that we would apply for the loan and just see. Well let's start by I had to call and harass them to get the loan application faxed to me and I spent days remodeling submitting forms I already submitted.

I paid cash for a Clayton home in San Angelo to brand new model less than a year ago. Within a week had to get the kitchen floor replaced. Electrical outlets falling out. Supposed to have warranty but they have yet to do anything. Glue on walls. Had to replace every door frame in this house. Worst experience I have ever had. I wouldn't recommend my worse enemy to buy a house from these low life gimmes. And not to mention also had to replace my dishwasher already. And yes, we are fixing to buy another one and guess what. Won't be from Clayton. I promise that.

Clayton sold us a home in 2007. Nothing but problems ever since. We were charged for foundation work. We have no foundation. They lied to us saying we could SRT up in town on property we owned. They didn't check with the city. I asked if they had. The manager said they had. They had not. So we set up in the county on land my father owns. Now we have to pay him rent.

My Clayton home is the biggest "piece of **" ANYTHING, that I have ever spent my hard earned money on. You'd think that in a factory setting the quality could be superb. They have been doing this a long time and should have it perfected. The quality of materials is less than adequate. The floor joists have a camber making the center of the floor higher than the outside walls. Some walls have a bow. The roof or walls leak during a rain and then they don't during the next rain. I haven't figured out exactly how the water is getting in. The short wall next to the refrigerator was sunk into the floor. Had no brace between floor joists to support it. Had a panel pull off of the laundry room door before the house was even set up. Turns out the nails were too short.

Craftsmanship of the home several pages long nothing but broken promises and lies. Worst experience of my life. The service department and the home centers general manager, service manager, the whole home center needs to be fired immediately!!!

My walls are not straight. Marriage wall is not even. Cabinet doors are peeling. Electrical outlets are falling out. Glue on my walls. Trim has fell off. Fireplace mantle is about to fall off. Just about everything in this house is falling apart. We bought our home in 2007. My husband is disabled. Really paying 812 a month for a piece of crap!!! I know my house is not up to code. I'm hiring a lawyer. I'm done with these people. I thought Giles homes was good. They don't care about you once you sign the papers.

I will never ever recommend anyone to Clayton Homes. My son, father, and I purchase a used home in 2012 because we was told that's the only way Vanderbilt will be able to approve us. This is a short double wide three bedroom that they charge us like close to $50,000. The heater has never worked, the paint job is awful, we have cracks in the corner in order for spiders, worms, etc to get in. The salesperson lied to us about only one acre of the land will only be added to our land home package, come to find out it was the whole 2.5. This is a nightmare and besides Vanderbilt Mortgage Company is a disgrace. Please if you wanna purchase a home do not from Clayton please...

We just purchased a new home at the end of March 2015 with Clayton Homes of Anniston Alabama. At first they did everything they could to help get us financed. Even went above and beyond expectations, but that's where it stops. After they get your contract signed, they start dragging around and not fulfilling promises they made and even things that are legally supposed to be done. And when you call, they avoid your calls and never bother to call you back. We are very angry and are pursuing legal action against them. They set our home up the first week of April, it had been raining and was extremely muddy.

I bought a Clayton 2015 straight from the factory and the house is only 6 months old and the roof has dips, humps, and they said they fixed it, but now my roof leaks and the siding keep warping. My leno in four rooms blow up when a/c is on and lots more.

My living room floor has loose and broken flooring and the master bathroom toilet teeters and the main bathroom floor tile is loose and lifting up. And you can't walk barefoot in the master bedroom, there's hard bumps underneath the carpet that hurt to walk around on the carpet and we have complained and complained and still no one from Clayton has repaired or fixed the problem, and I can't open any of my Windows. And I paid $44,500 cash for this mobile home and everybody keeps saying that someone will come out in a week or two but no one has ever come or called me to even say they're coming out.

The worst purchase I ever made. Everything in the house is falling apart. The air conditioning has had to be replaced, all the hinges have broken including the front door, can't find replacement hinges, all the trim in the house has fallen off, had replace the fireplace, kitchen sink, microwave, and dishwasher. Had this house built, only lived in it three years. Might as well bought a used house as many problems as we have, had even bought the insurance they sell with a new house. It's almost impossible to file a claim. If thinking of buying a Clayton home I suggest looking elsewhere.

I bought my home in 1997, already had to replace the whole heat and air system. I had to replace water heater in less than 3 years. The floors are particle board and had to replace laundry room and part of kitchen when washing machine overflowed. I also had to replace parts of floors in both bathrooms from water leaks that rotted the particle board. I am now replacing part of roof decking that rotted around the skylight that they installed in the bathroom. When I removed the old decking I found the entire roof was installed on 22 boards that was braced up by 22's .They are 8 foot apart. Roof is sagging and now I know why. Stay away from this company, they really build crap.

I wish I had seen these reviews before I purchased my home. My roof leaks (I mean bad leaks), the A/C unit has got down for the last 3 years, I have been in the home 7 years. The trim is cheap, the kitchen cabinets are made of wood covered with a contact paper type material. The counter tops are cheap but functional. State regulations require felt paper placed on the roof then the shingles, there is no felt paper on my roof. I have serious, nasty ceiling damage because of the leaks. Some areas are molding. My septic tank has had problems since day one. And this is no joke, truly, my A/C came on and the kitchen floor literally blew up like a balloon. It is a large sheet of linoleum and they didn't glue it down.

I have read all these complaints and I agree, Clayton Homes are pitifully built. The workmanship is terrible. Material is junk. The contractors they use to set them up is poor quality work. I have a three year double wide that has had problems since day 1. All they tell you is there is nothing they can do about it. I have had Ky. manufactured housing inspect this home. Two or three times they got a few problems half way fixed. My question to is how does Clayton Homes get away with building these homes so horrible and nothing is ever done? The poor consumer such as myself have put our hard earned money into junk. Does anybody know anything that can be done to stop this and reimburse the consumers?

The sales lady is pushy. When you say you want something she will sit there and look at you, make you think you are getting what you want. They lie, a sales person was suppose to be taken off our case because of obscene jester, and she was not. They say they do quality work, there is not. If a professional did the tiles in the bathroom, it does not look like it. They just do things to get things done. We are probably the only customers who have not let things go. We have had to order doors three times. They do not listen, oh they make you think they are listening. They hurry up to do things so you can not change things.

Clayton Homes of Tyler, Texas has the worst general manager in the business. The dealership should review his business ethics and his accounts for breach of contract. We applied and were approve for a loan for a home; we were made to sign two sets of contracts; two weeks later we were then ask to submit more information and sign a third set of contracts. This went on for over 2 months. Because I expressed my dislike to the way the transactions were being done and ask for the name and contact information of the owner of his dealership, the general manager called me and refused to sell us the house even after we had signed (2) sets of contracts and were willing to submit the additional information. His reasoning was that I would give him a bad customer service rating and he said would not allow that. I ask for his reasoning in writing and he refused to give that to us.

I see a lot of bad reviews and my heart goes out to those people but I purchased my home luckily from one of the good locations in Rock Hill, SC. Me and my husband have always wanted our own home. Our rent was about to go up again, we have animals so it's hard to find other options, my company had moved to a location further away, and I really wanted a place to start a family. I have bad credit from when I was younger and had my identity stolen by a family member. My husband has good credit but is self employed. I found that I could get approved at Clayton. We came in and filled out an application. I saw two models before making a decision. We found out we only qualified for enough to buy the home and we had no land. The lady put us in contact with a man who works to sell land through a loan they create so our credit didn't matter.

My husband and I have been in our new 2015 Clayton Home (3 bedroom single wide) for about 3 weeks now and I was not prepared for how loud the heat pump is!!! Had their guy out to check it to make sure it was ok and he said that's just how loud they sound inside!! We have to turn the TV up loud to it. My son has to do the same in his bedroom. I was so very dissatisfied at all the hype about these homes being well built and then after living in one the poor quality throughout the whole home and we even spent extra money to upgrade things to make them better and they are still poor quality. And the contractors they hired to do work for us on the land we already owned did a very bad job!! They should in part be held responsible!! I am in the process of trying to get things fixed and taken care of. I would not recommend a Clayton Home. And I don't know how much they pay Si Robertson of Duck Dynasty to advertise for them but it's all misleading!!!

We purchased Clayton Home in September 2014. In master bathroom was a hand soap dispenser. It had white fuzzy mold growing all over it. I called the office immediately. Manager said it wasn't mold. We left it in bathroom for 2 days until walk through. Manager was horrified. We threw it away after he seen it. Something in bathroom or master bedroom sent one worker to hospital with big sores up and down his arms. The office tried covering it up again. Told us our home was infested with fleas! I had my vet fax over invoices as to proof that my dogs have always been on flea preventives. They then said worker picked up bed bugs at motel then put him in!

For the last 6 years, we have happily rented a home while raising our family and working to repair credit. Recently our home was sold and because we were on a month to month, our new landlord decided he wanted use of the property. Meaning we have to move. Renting another home in the Denver area is not an option because the market is crazy. We simply can't afford it. Buying is our only option, but with OK credit and a minimal down payment, my husband and I decided to look into buying a mobile home. The idea of living in a brand new home that we could create from scratch was very appealing. We barely made it past the application process before I backed out.

We unfortunately purchased a Clayton/Giles home in 2010, from the sale, to the financing and then the delivery we have had a horrible experience. The one year warranty means nothing to this company we have had issues since day one and after making multiple complaints nothing was ever fixed properly. The home was never leveled properly so immediately we had problems with door closure and window seating. Now after paying for insurance for 5 years (companies all affiliated) and never making a claim, we have a serious roof leak/ mold issue, which according to the insurance adjuster is from yet again another manufacture defect our claim is denied. Leaving us once again to pay out of pocket for their inept builders.

We purchased a Home modular from Clayton Homes out of Clinton Tennessee. They suggested that they had the land developer for us. So we went with the developer they suggested ** wasted land developer. Clayton Homes bought the property. Did not supervise ** go for the people that were digging the site for our home and they destroyed our property. We have asked him for 2 or 3 years now to come out and fix our property. We just received a letter in the mail from Vanderbilt / Clayton Homes that it was not their responsibility to fix our damaged and destroyed property. I feel they hired the land contractor they were not out there supervising this land contractor so I feel they are responsible. I would not or will not ever recommend anyone to buy a modular manufactured home from Vanderbilt / Clayton Homes ever.