Clayton Homes Reviews

Bought home in Oct. 2017. Have had problems getting items fixed. Have been waiting over 2 months to get fireplace veneer repaired, door trim fixed, receptacle boxes replaced that are broke or coming out of wall, water is still running back against house inside facial.

My mobile home was getting old. I needed something else and the people I dealt with at Clayton Homes were very helpful. They did everything for me. They brought the home out and cut the wirings up. They had to take some fencing down to put my home in. They also took care of all the the foundation part for me. It's where they set it up with the concrete and the blocks. They also had to put the step extension. With a lot of places, you would have to do that on your own or they would have charged me. But Clayton took care of all that. Also, they were coming through part of my pasture and it needed a little bit cutting down. The gentleman who runs the place hooked up my bush hog, went out and mowed that part of the pastures where they brought the trailer down.

I had a good interaction with Thomas, the rep at Clayton Homes that I dealt with. I found him to be very honest and capable. He helped me in several situations and on a lot of questions that I had on the sizes and the kinds of trailers that I needed, and in showing me all of the trailers. I bought several trailers from them. The quality of the trailers that I got is good, but the new one is a little better than some of the older ones. I would recommend Clayton Homes to people. They would be getting a good quality home.

The trailer that I bought from Clayton Homes was super cheap and so it was a good deal for us. Although the buying process went fine, it had a couple of hiccups. In fact, the contractor that they had was fired. They put on my skirting and they did a crappy job. Furthermore, they refused to fix it. In addition, I had a shower valve leak 'cause it wasn't tight. The corporate sent me $150 check for the inconvenience. Other than that, the service manager has always been polite. His name was Daniel and he called to schedule everything. In closing, there are a few little imperfections, but as far as structure, Clayton Homes is good for the first mobile home that I've ever lived in.

We stopped by Clayton Homes and the people were really sweet and helpful. The rep worked with us on everything and he went above ordinary expectations. He would call us back on things that he was checking on to make sure that things were okay. But for an expensive home, it has a lot of cheap products in it. They had to come out because there was a leak behind the showers. Molds were getting behind them.

Lack of care for customers. I am wondering WHY no one has contacted me in refer to ALL the issues with my mobile home. This is supposed to be our home that I PAID cash for, I didn't finance it, I PAID outright off the lot. I am about to join!

The home buying process at Clayton Homes was long and tedious, and it took a few months from start to finish. But the customer service of Kevin, the salesperson that I worked with, and my interactions with him were great. He did everything that was needed in order to expedite the process and make it easier. He gave me his cell phone number and he was there any time I called. He answered any questions that I had.

My experience with Clayton Homes was good. The whole process took six months because the first time when we were wanting to do it, it timed out ‘cause it was over two years old. So then, we had to switch things and get a different house. It took a little bit longer than I thought it was going to, but overall, it wasn’t that bad. Plus, I had to get some stuff ready on my property before the trailer to be put there. Now that we're living in our trailer, it's good so far. When we first started out, the first electric bill was $260, and then it dropped to $220. Now, it's at $150. So, it went down $100 and for the last two months, it has been $150.

I've known about Clayton Homes because I sold mobile homes 25 years ago and I like what they offered. I knew how they were built and constructed. I decided I wanted a single wide mobile home, and I knew what I wanted in the home. I found Clayton Homes in Tyler, and I went through all the inventory that they had at the site. It had a foyer as you walk in, with a bench and hooks to hang your coat, it’s an open floor plan and it's exactly what I wanted, so that was it.

I have been involved with Clayton Homes since March 2018. I went through the Crestview dealer on highway 85 and my seller was Dylan **. Long story short, It is now August and I am still involved with problems and unfinished business with my house. The septic system is currently an issue and it took them a month to fix my well. I do not trust this company anymore with my housing situation. When I was debating on what housing company to go through, Dylan raved about Clayton Homes over other companies nearby such as Affordable Homes of Crestview but I honestly wish that I would have went through Affordable Homes. I have been officially moved in since two weeks ago (17th of August), and my husband and I are already trying to hurry up with outdoor improvements so we can sell this house and move somewhere else.

I visited the site of Clayton Homes and I liked the style of the home. I spoke with a home consultant and our interaction was good. I liked the way he assisted and showed me around, and the price that he gave. Right now, the home that I am in is good, but I had some issues with it at first. With a trailer house like that, you don’t exactly know what to be looking for when you first walk in. When I got the home and I was able to walk around, I saw the little leaks here and there, but Clayton came and fixed the problems. All I had to do was call and somebody was sent out to repair them. Also, some of the trimmings were loose and they had to come back and tighten some of the pipes.

Our house of 30+ years had burned down and we found Clayton Homes. They're a local company here. We were living in a camp trailer at that time. Then we bought a model that Clayton had there on the lot and after three months, we were done with the entire process. The people there had been real good. They explained everything and were very helpful all the way through. We're also very satisfied with the house. The gas saving is about 50% better. As for the energy, the electric company that we deal with up here is supposed to be a co-op but it's crooked. I think they adjust the electric bill so they're all about the same but it might have come down a little bit. The house has Energy Star stuff which should make a huge difference. The light bulbs are kind of a square and they're high efficiency lights. Overall, we had a very good experience with Clayton Homes and I would recommend them.

The rep who helped me was very responsible and quick. The team was very responsive any time I had any questions. The home buying process was okay although there were some things that I learned later on that they could’ve offered or told us but weren’t. But the experience was really new so I think that was part of it. I like it when I don’t need to buy something and with Clayton Homes, I have all the appliances and everything was included. I like the layout of the floor plan too.

I dealt with Clayton Homes in Cheyenne first but I got a really bad taste in my mouth with the guys in Cheyenne. I figured I'd give Clayton Homes in Evans a try. So, I headed over there and had a lot better response in everything from the people in Evans. They seemed to take more of a personal touch to it, and they were willing to work with me, not just as a client but as a person. Mike and Tony really stepped beyond themselves to help me out and give me the home that I wanted. They were great to work with.

I purchased a mobile home from Clayton for my best friend and his family. It was their dream to own their home. Clayton did an awesome job. We had a very good experience with their people. Even up to now with different repairs on the little teeny things we find wrong with new stuff, they're right on it. Joe was our person and we could call him or he'd call us with anything. He tried to help us all along, found what we wanted and got things done.

Camping World wanted $63,000 for a 43-foot fifth wheel. Then when I went over to Clayton Homes, they put together a single wide for me with plenty of room. They were very good people. The only thing is that I'm on a wheelchair and I live alone. I needed big doorways. I asked if I could get the grab bars for the old me. The home consultant said no. But they got to come and put a ramp in the backdoor one Saturday morning.

My wife knew somebody from Clayton Homes since she used to babysit his daughter. We told him that we're gonna go to him and he helped us with everything like the long term and short term effects of everything we were doing. If we had any question, if he didn’t know the answer, he'd find out what it was and got back up with me on it. He explained things pretty well to us and was informative. We were very happy with him.

I set up the whole thing with Clayton Homes for my sister because she can’t speak English too well. Ben was the salesman and he helped with everything. I really appreciate him and everything’s good. They hauled the trailer in and they put in what they wanted. Then, they cut that thing off and it didn’t have any color any more. So, we wanted to paint the same color to the side. They said they’re gonna come, but I don’t know when and I want to get that done. Other than that, the home is very nice. My sister and I like it and I like Clayton Homes. They’re really good people and very nice. I recommend anybody. They do an excellent job, especially with Ben and the location.

My brother and mother bought their homes from Clayton Homes. At first, I was very disappointed in the home-buying process. But once the person that I was dealing with changed, it got a lot better. Those reps explained everything in more detail. Then everything was finalized for about a month and a half. Things could have gone a little bit quicker. Then I have a few trim wires that are falling, but other than that, the home is not bad at all. I customized one of the appliances. I have recommended Clayton Homes a couple of times.

The home-buying process of Clayton Homes wasn’t the easiest thing in the world. When I have to be the one to make the phone calls, it makes it a little inconvenient. This is my second home with Clayton Homes and it’s about the same as my first experience. But the house itself from Clayton Homes is terrible. I’ve had an awful experience getting it fixed.

Since Clayton Homes was local, we went with them, and the sales reps did a really good job. They listened well, explained everything well and took care of everything we asked for. We bought our home in December and the living rooms are my favorite.

We closed on our house on June 25th, 2018 and got the keys that day, which we were really happy about. We had to do our walk thru right after we closed on our house. The walk thru took 2-3 hours and the man doing the walk thru with us had a bad attitude about it. He kept saying is this gonna be the room without mistakes and when we would find something, he got snippy. Maybe it was like that because Clayton did not check to make sure the air conditioning was working properly (and no air condition in AZ... Not fun), which should be part of their check off especially since we had electricity turned on to the house!

We looked around other places but we fell in love with the people from Clayton Homes, especially Heather. She was really good. She would listen to us and help us when we had questions that needed to be answered and we weren’t sure about how things would go. She was determined, cooperative, helpful and sweet. It's been seven months since I purchased from Clayton and I love the home. I like the quality of the house, which is really good, but if I could, I would’ve modified the wall to drywall. I also like the living room area with the space, and the wood color, and the dark, and the light, and mirrors.

We purchased the Patriot model from Clayton Homes in June 2018. We have encountered several issues since moving in regards to the assembly of our home. Our bathroom sinks were set in crooked, several pieces of trip are coming off of the walls, and we have had 3 cabinet doors come loose due to the hinges not being secured properly. There are imperfections in the flooring as well as light fixtures missing pieces. Our bathroom vent was not hooked up at all when we moved in. Also, we have an outlet in our kitchen that does not work at all. We have spent the past two months waiting for the manufacturers to come and make these repairs. We had no intention of purchasing a home that would have these issues. The dealer has come out to make repairs already and we are having to get our dishwasher serviced this week. Overall, we are very disappointed and hope that the manufacturer will address our complaints very soon.

I called around and checked prices everywhere. I went and talked to the little girl out at Clayton Homes and she gave me the best price for what I wanted and needed at the time. She did everything I asked her to do. She was very sweet, easy to talk to, nice and polite, tried to help me when I was buying the home any way she could. I took the carpet out of one room and she ordered the same color linoleum that was in the kitchen to match where the carpet comes out at for me.

We retired and decided to sell our brick home and move to another state and rather than build we decided on a home from Clayton's. It's beautiful But the problems began. First it started leaking when it rained. Water running down the wall in one of the bedroom, then at the front door, then the ceiling in the den. Of course they were very nice to come out and fix those problems. Next thing the dishwasher went out. Of course after a year the warranty was out. Then the microwave went out. Of course warranty was out. Then the central unit went out even though we only had it 3 years. From that time till the time they put it in the trailer it was 5 yrs old so it was out of warranty.

My niece went to Clayton Homes looking for trailers before she got hers. At that time, she found a better deal someplace else but she loved Clayton's homes. Clayton was the second place we stopped at and when I came to this home, I loved it. Hilary, the one who showed it to me, was an amazing seller. She knew what she was talking about. Everything went smooth and I got the trailer the next week. I just had to wait because the ground was wet over here.

In 2016 we applied for a loan through Clayton Homes with many of their lenders that they use for a modular style home. It was in Marion Ohio. Our contact person was Lori. We had bank statements with proof of a 20k deposit and 3 acres, possibly 5 if needed, of free and clear land. Our credit score was low but they assured us that it would make sense to pay a $500 payment to Clayton Homes as a sign of good faith on our part. So we did and received our receipt of said $500 payment. In the end we were told no creditors would lend to us. Probably due to our credit score. We accepted that. And we decided to work on our score. We asked for our $500 back and were told by Lori to let them hold it and if we decided in the future to go back and try again it would be there. At this time we told her it could take a year or two. She said not a problem. The money would always be there and held in account for us.

We were looking around for manufactured homes and once I did my research, I thought that Clayton is built to last. Normally, they would have land and pre-bought ready-to-set-up homes. We, however, did something a little different. What I was doing was taking out a trailer we were living in and putting this one on a separate part of the land but running the same well and electricity to it. Clayton Homes was able to do it all without a hitch.

I just moved back here from Texas, and I didn’t know about the places that had homes. My wife suggested Clayton Homes so that's what we did. The home consultant was helpful. And from what Clayton told me, it sounded like they knew what they were talking about, and I followed with it. They've been slow, but they have taken care of things for us. And I understand that most of them were due to all the rain and the mud. It took me two months to get in the house. And then I get charged for a mortgage payment when I wasn't not in it which disturbed me, but they took care of it. There were little bump and bruises that I've noticed afterwards too. But other than that, everything went pretty fast. The quality of my house is good and I like it. Clayton has done a pretty good job.

Single wide trailer - Rushed us out of the old trailer. Told us one date that they would have footers done. Didn't show up. Had to call them to see why they didn't show. Told us another date and another date for the trailer to be delivered.

The Clayton sales rep really worked well with us and our kids. We had a good rapport with him. We spent three years trying to find the home we got. I designed everything. We took a couple of different models and we built it. We changed a lot on it and he was able to just go through everything and got everything done like we wanted it.

The homes from Clayton Homes were well-built. When I went to a company in Albuquerque, which was right next to the factory, I could not get the salesman to listen to anything I said. I couldn't get through to him and he told me that I'm a woman and I don’t understand anything. This is the second home I've bought so I do. Plus, he was tacking extra fees on everything. So I changed salesmen and dealers, but I really liked their Grand Junction office.

I like that the house is square. Most people don’t know it’s a modular because it’s square. The illusion is there’s a bowling alley type one. I also really like the crown molding, the recessed ceiling and the cornices. I’m really happy with the house and in fact, I’m getting another one. A lot of my neighbors had walked through this one and now wants to get one also. My elderly neighbor is looking to rent her house and move into a smaller one so Clayton Homes is gonna work for her. We have large lots and we have the ability to put a second home so she'll even be able to stay on her same property. The actual install had been a little problematic though. It was a little hard to find the contractor to set it up. But we had all those fires and we lost 5,500 homes here so that sure played into it. But the Clayton Homes part of the experience went great. Randy was great to work with and I even sent her another client recently.

My experience with Clayton Homes was absolutely wonderful. As far as John's personal ability to be honest and forthcoming and do what he said he was gonna do, I couldn't ask for anything better. It was very easy to reach him. I would refer him to anybody. His lady helper who was over the service calls was great, too. Any problem that I had, they had it resolved within 24 hours. We love our new home.

We were driving around looking for different places to look at homes and when we were at Clayton in Buckhannon, we connected real well with the people that worked there. They were very polite, good Christian people and were real pleasant to work with. They explained things really well and answered our questions in a timely manner. And so, we took two different homes that they had on the lot and had them build us a home. We liked the utility room in one of the houses that they had and the kitchen in a different house. Their rep had to do a whole new floor plan for us because it was totally different from anything that they have had. The only complaint I have is that a lot of the trim boards are not real wood although it looks like real wood. Nonetheless, they gave us what we wanted and I really love it.

We looked for a trailer at places that sold trailers and Clayton Homes is a good place to buy a home. The process went pretty good and fast. Pat was very helpful. He was easy to help with the paperwork and everything.

I like that the homes at Clayton are affordable. The rep was nice as well. He called me when they needed something, and he was a breath of fresh air compared to somebody I had before him at a different place. My home was already picked out and I couldn't change it, but so far I haven't had any issues.

I needed a house quickly and Clayton Homes was reliable from what I knew. Clayton Homes is local to my area and they were one of the better ones to choose from so I went with them. I took one off their lot and their process was very straightforward and very easy. The manager told me what was gonna happen and that they'd get my credit checked and then go through their step-by-step process. Both the manager and Barbara, our consultant, were very helpful. When I had a question or concern, they reached back out within a day. As far as getting somebody out here, it has been cutthroat until I do minor repairs, but besides that, everything else has been good. I moved the home across a couple counties and when you move a trailer like that, there'd be some things that'd mess up, but I'm happy with the quality of the home after living in it for almost a year.

When I walked in at Clayton Homes, I told them I was just looking and they let me. We had been to several other mobile home places and I couldn't go out to look at a home unless I fill out my name, address, including all the financial stuff, even if I told them that I'm paying cash. Miguel, the salesman there was a big asset and the man that came out, McGrady was also super. Miguel asked me what I was looking for and lead me outside to see. We looked at two houses and he showed me his personal favorite. He said that it was above what I wanted to spend but it's a nice house. I fell in love with it and the next week, we made a deal and I ended up buying a home.

I found Clayton Homes in an internet search and it was under manufactured homes when I was looking for options. The location in Santa Rosa was very convenient and Clayton's reputation was very good. The sales reps were excellent to work with and the various personnel that I’ve contacted during my time working with Clayton have been very friendly, knowledgeable, experienced and helpful. I had a very long process because of the permitting process in Coastal California and it took a long time, but they were patient and they worked with me.

Our shower was cracking and I sent Judy an email which bathroom it was and what was wrong with it and then I took several pictures of the crack that was on the base of the shower. I also mentioned to her that the slider was coming off in one of the drawers in the kitchen. It was kind of broken and I was able to glue it into place for a temporary fix and she said that she wanted a picture of it and I told her okay. At that point in time, the tech was already coming out so I asked her if we could have their techs look at it. She said she would have the tech look at the drawers but she didn’t. It was a Saturday and I emailed her saying that I talked to her several weeks ago about the shower base and I was calling to see what was going on since it had been a while.

During the hurricane season, many mobile homes were damaged in the hurricane areas and we weren’t gonna be able to get any from anyone else except three or four months down the road or more. And even at Clayton, they told us we possibly couldn’t get one. But then, they had one come in just a day or two before that and that’s the one we got. Clayton Homes is located fairly close to where we were living. We were shopping and saw ‘em and we stopped in. The home buying process was fine. They did well and were quite knowledgeable.

Clayton Homes has an energy-smart home so I bought a home from them off the lot. Their rep was very thorough and made the process easy to understand. Everybody was very nice and made the experience very enjoyable for me. If I had a concern, they addressed it right then and there. Overall, it's an awesome home and I love it.

I made the mistake of purchasing a Clayton and ignoring everyone I talked to. I now see they were 100% right. The half ** craftsmanship and lack of attention to the details on the order sheet are incredible. They put the gas line in the wrong place in my utility room and my plumber had to run an extension. They clearly ignored the order sheet, plus they installed the shelf over the washer and dryer area which I had to remove to install my stacked unit. The lino floor is bubbled up in every room and they wanted to do lino tracks instead of doing the job right. Further, the light fixtures in the dining room are off center so I can't install the ceiling fan I planned to because the wire and brass are too close the wall. What the Hell!

We're very satisfied with Clayton Homes. Nancy was our representative and she was very helpful. We were out of town trying to buy from the Florence Store and she was very helpful about setting up things so that it would be at our convenience. It was very easy to stay in contact with her. My husband would text or call and when she couldn't talk to us, she would call us right back. We'd done this numerous times since we bought the home because we had a couple of things that had to be done. We had trouble with the brick fellow. We had to call her back and forth and send pictures and she's always quick to get back to us.

I'm very satisfied with the home buying process with Clayton Homes. It's easier than buying a car. We knew exactly the house we already wanted and the manager, Scott, was incredible. He made the process easy so the paperwork and the closing were easy. He ended up selling us a demo model at the end of the year which was great 'cause it saved us some money. Clayton has also been great on service for the things that were broken and needed to repaired. The office has called me continuously and an office assistant of some sort was making sure everything's okay. She lets me know if there is any delay in getting parts and that they'll be out. Mark is the maintenance guy scheduled to come out. So, my interactions with the representatives are excellent and I would recommend them, specifically Winston-Salem Clayton.

I purchased a Clayton home off the lot, and it’s awesome. I just walked in to their business building over at Blountville and they were good. The process took about a couple of weeks and I worked with Kevin who has been awesome to trade with. If he tells you something, he does it.

Jerry and Tom, the people from Clayton Homes, were very knowledgeable. I live close to Norris which is Clayton’s too but we’d seen Elizabethton on Facebook. Tom and Jerry made videos of them being crazy on Facebook and I told my wife that Elizabethton was where I wanted to go to and we headed there. They told us everything about the house then they left us alone and let us talk about it with each other. They didn’t pressure us into buying it. They gave us the option to make the choice we wanted. When we told them what we wanted, they went with it and didn't pressure us into something different.

Clayton Homes has been around the area for a good long time. When I was with my parents, they selected their home years ago and we got a house from Clayton Homes. Also, my cousin was a salesperson at the Clayton Homes in Christiansburg and I told him that my wife and I were looking for a house. Then, we got a house from them and I really like it because it doesn’t look like a traditional 28-foot double-wide. I like that the seam in the middle is kind of covered up. I also like the drop ceiling with the drywall work and the sheetrock work and especially the molding around my dining room and in the kitchen. Most traditional double-wide houses have the raised ceilings in the frame of the house. And also, we chose not to have a dormer and that made it look like a more traditional house, a built house rather than a mobile home and that’s what I love most about our house.

I talked to two people here in Denham Springs but one of them pulled up a shady stunt on us, and so we looked to see what our other options were. My daughter then found another option online, Clayton Homes. We went down there and their rep, Gregory, was wonderful. I'd recommend anybody to work with him. He was very good about following up and making sure we were informed of what was going on. The service department has also been excellent. We’ve had a couple of little issues come up wherein we called and they sent somebody right away to take care of them. Thus far, we’ve had a really positive experience.

The initial sales experience in June 2017 was promising, but seven months later everything changed when the modular home was delivered to Clayton's lot in Fredericksburg, VA. As there is no Project Manager, I'd already obtained the necessary septic/well permits and architectural drawings by Fall 2017; also the loan to cover home + installation. I obtained the Building Permit from the county in February 2018. I paid for all permits out-of-pocket as it seemed the only way to advance anything; though all costs were originally supposed to be rolled into the loan.

Everything went well with Clayton Homes. They were very professional and explained stuff to my mom. They did well and helped us out a lot.

I'm in the landlord business and I was looking for a modular home that would be a spec home for us to get tenants in. I went with Oakwood at first but it took too long to close the deal with them and I felt like they were gouging me in the end. I knew that Clayton Homes was affiliated with them and that they have similar kinds of home so I decided to go with Clayton instead. There are not many companies that you can get an inexpensive modular home from like that. The consultant was a nice guy and he was super knowledgeable. He was very thorough and he was good to work with.

We heard that Clayton had good homes. We purchased one from them and their rep, Roxanna, really helped us look through the houses and figure out which one fit our family’s needs.

A friend of mine from Lewisville, Texas bought a home from Clayton Homes, and she had a good experience. So she told me to see Mike, the salesperson in Lumberton, Texas. He did an excellent job, and the home-buying process was really good and fast. We love the quality of our home. It's really good.

My daughter and son-in-law went down to Clayton Homes and purchased a home, and I liked dealing with the woman there. She knew everything there was about the home. When I was making my purchase, I looked around at different Clayton Homes and ended up with the one in East Ridge. I got to customize the floors and the cabinets and I also got to pick up the colors and stuff in the kitchen. The quality of our home is at 100% and I would recommend Clayton Homes to anybody.

We purchased a home in 2014. From the beginning we had AC problems. Here it is 4 years later no better. Had to purchase a window unit for a brand new home... stay away from Clayton Homes. They sent in another contractor from a different Clayton Homes to install our AC. In which he didn't connect the water drain and the water was running under the floor instead of out the house. We had water in the vents just a freaking nightmare... please do your research before dealing with any Clayton Homes.

I lost my house to Harvey and I drove up here. I had a friend who bought a house from Clayton Homes and he told me that I should check them out. I bought a mobile home from them and I worked with Gary. He was pretty fantastic and up to this day, when I have an issue, I call him and he's right on it. The entire process with Clayton took about a month and the approval process went great. It only took a couple of days. Then, I fixed some things on the home and so far, everything's fixed. There are some things that aren't perfect but overall, I'm satisfied with the quality of the build. I’m a construction guy so I’m kinda picky on things and with Clayton Homes, you get what you pay for. I’m really happy with the whole situation and I'd recommend them.

I talked to Alan, the man I dealt with, and he was always patient with me. He always had time for me, answered all my questions and put us in a home we were pleased with. It took a year from the time I had my property 'til the time we made the deal. Clayton's professionalism is top of the line and I'd recommend them to anybody looking for a mobile home. I was completely satisfied with my sales associate, the home buying process and the quality of the build itself.

My parents bought a trailer through Clayton Homes and they fell in love with it. And because of the quality of their product, their price, and their service, I also went with Clayton. I got a small unit and I could customize it, but I got all the options available. I love its quality and I was extremely satisfied with my interactions with their reps. They were very knowledgeable and helpful. Plus, things were handled fast and expedient. The installation went well, too. I’ve rented a few apartments over the years and it has always been a nightmare. But the whole process I went through with Clayton has been, by far, easier than trying to get a lease on an apartment. I’ve been recommending Clayton Homes to people. In fact, I got a friend who’s possibly looking to buy with them.

We purchased our home in April of 2017. We were not able to actually move in until the end of October 2017. When the house arrived at the lot of the dealership in Gonzales Louisiana we did the first walk thru. It was raining that day and we found there was a leak in the master bathroom coming from the light on the ceiling. They assured us it would be fixed before they delivered it to our land. It was not. Since then they have "fixed" the leak 3 times. It started leaking again July 20th. They sent someone Monday July 23rd to look at the leak and repair it. Again. When I called the service manager Tuesday to ask why the person they sent to do the repair did not take the light fixture down to check for water damage like he told me he was going to and the manager gave me attitude about me or my fiance not being there. My mother and father were both there.

Clayton Homes was the first and only company that told me that I could change up the cabinets and the wood. Everybody else that I went to didn't bother to tell me that. The Clayton Homes consultants kept me up to date and explained everything thoroughly. And if I had any questions, they got right back with me and answered all of them. The quality of the house has been good, so far, and I'm happy with our experience.

Clayton Homes was the dealership in Ballston Spa. The home was sitting as a display model up close to the road and we had seen the house and liked it. We went in, looked around, we wanted to make some changes, and everything was pretty organized. Their reps were very good. They said it would take so much time and that was how it was. They told us what we needed to know and they were accurate with anything they said. Although in the past I heard from different people and from different places that they had different complaints about different things, everything has been fine with us and our experience went as forecasted.

My mom and dad bought a mobile home from Clayton Homes back in the 80’s and we knew where they were located so that was the first and only place we went to. We dealt with Roxana and we had a very good experience. They made sure that we were happy and stayed on top of everything. We went ahead and paid cash. My mom is 80 and it took us a while to get everything moved with me taking care of her. We had to wait for a little while before we had the place ready, but we wanted to get it while we had our money and they were understanding about it. We just finished moving in and we love it.

I went to Clayton Homes looking for a trailer and they handled my business well. I had looked at the ones up in Wilkes County, where I live, and some of the same trailers were about the one in Clayton in Winston-Salem but the Clayton rep went into so much extra detail that I decided I would head on down there, about 50 miles away, because I feel he didn’t have to take the time that he did give me. And so I bought the trailer and everything went well. My rep was very professional and did everything.

I knew Clayton from family and I chose to do business with them because of their quality and affordability. I was very satisfied with their home buying process and the quality of the house I got is very good. I was able to customize it a little bit. I'd recommend Clayton Homes.

Clayton Homes has been very professional and really good about communication. I mainly dealt with Judy and buying a house from them has been a great experience. And if something isn't correct, they're good about being able to fix it. I'd refer them.

We went to different trailer lots and we found what we wanted at Clayton Homes. Our experience with the salesman was very good. He was very nice and helpful. He gave us his phone number and we texted him if we had any questions. It took about 12 weeks to build our trailer and the quality is good. We have a couple of problems with the doors and stuff, and they are in the process of fixing it. They are responsive, but whenever the send people out here, they don’t have the equipment to fix it. And so they have to come back again. We got our trailer in December and they have come to our house around four times. My satisfaction with Clayton has been on the higher end, but they should send people out with the right stuff.

This is my 3rd new house we've ever had built. Our 1st was Patriot 16 + years ago. Great home. No issues. Then we did a traditional stick built things. Stayed on track. This 2018 experience with our Clayton home being built has been a headache from the time we signed the papers. I would advice anyone I know to not buy a Clayton home. It started with the backlog of waiting several months to get our home built. Fine. We agreed to it. It is what it is. Then it came time for our home to be built. We were bumped out well over another month. My house finally arrives. They didn't install the furnace ducts under half the the home. Sent the wrong shingles. No sheeting, almost none of my windows would open so they had to be pulled out & fixed walls for closet & pantry were not square so the dealer had to fix all of this so this added even more time before I could get in my home.

We were taking my daughter to work in Devine and we passed by Clayton Homes. We saw the Yukon from the road and we wanted to see that. Their consultant is the best. I love her personality and she has a kind heart. When we met, she did not pressure us at all. We went back a couple of times to look at the house, and she made us feel comfortable every time. Everybody that we worked with handled everything well. And the house was perfect the way it was. I like everything about my home.

Clayton Homes was the only place that we had seen that had what we were looking for. The whole process from the application to closing took six to eight weeks. And it was a hair longer than we thought, but overall, it met our expectations. I was satisfied with our consultant. And the quality of our home is very good. The only issues that we had after it was delivered were things that had happened in transport, and they came right out and fixed it.

We went out and looked at Clayton Homes but didn't look closely enough. So, we have a lot of concerns with our mobile home and I'd like to talk to someone from Clayton Homes face to face 'cause I've got a lot of pictures and things I want them to see. Things keep on falling apart one after another, such as the molding. Also, the glass over the oven is still broken. After things started happening, we started noticing all the nail holes.

I did a couple of other options before Clayton Homes but they were the most knowledgeable for their brand. I popped into their office and the staff was awesome. He was very knowledgeable about the product and the building process. He knew all the different timings. He was very patient and was able to review everything with me. I had a lot of questions and he was able to answer them all. A lot of that information was what I really needed upfront so I could figure out a budget.

When we saw the house that Clayton Homes built, we knew that it was well-built and we decided to go with it. Clayton's home consultants explained everything to me and I understood everything very well. I knew what I was getting. And as for the house, I'm gonna put up a couple of doors in the bathroom because it's like a Turkish bath. There’s not a lot of privacy with the way it was made.

Clayton's home buying process was great. Their reps were good and answered all my questions really well. Our home is insulated well and it has good quality. I picked something that they had, but I changed it up as far as bumping up the quality of it. I’d recommend Clayton.

I was looking for a home and I bought one from Clayton off the lot. I had trouble getting it set up as the people I had to set it up took a few months. Also, the siding had faded and we had to get it replaced. Still, the home consultant was good and the quality of the home is fair.

My sister got my Clayton Home for me. Everything went well with the buying process and I had no problems. Their team at Clayton has been very good. When we have any problems at the house, we call them and they come out to try and repair it. I recommend them.

I bought a 2014 single wide mobile home from Clayton Homes. It was a single wide. I had to sell the home 3 years later because: Strong odor of chemicals in the home to the point where it burned people's eyes, and the smell stuck to our clothes and reeked. I moved and had to sell all my furniture and most of my stuff that had that smell. I think it was glue, and formaldehyde. The company was called to my home 10 times to fix roof leaks, window leaks, defective ceiling, wall and flooring problems.

Clayton Homes fixed everything that we’ve asked them to and they made sure to get it done everytime we call. They were very helpful and Lani, the consultant, was very friendly and we really liked him. When we finally got our home, we were happy and we recommended Clayton to our friends.

We were looking at homes and we came upon Clayton. They couldn’t have been nicer and helpful. They answered all our questions. We found a unit that we love so much and we took it from there. I was told the unit we had was pretty standard but the quality of the home is pretty good. The whole process took about six months. The place was not leveled and they had to re-level it and put it up on a hill. That delayed it a little bit but that wasn’t Clayton’s problem, it was ours. But Clayton did a great job bringing it in and putting it together. They were always on top of things and always took our calls. Jeff and Pam were great, and so was Rob who helped out a lot on site.

My home consultant from Clayton Homes, Travis, was good. He thoroughly walked me through everything, and the home buying process was okay.

I'm very satisfied with the homebuying process at Clayton Homes. The rep pretty much answered all of my questions. The only thing is I was supposed to get a sidewalk out here but the sidewalk didn’t turn out right and apparently, it's not going to be fixed. But other than that the home itself was fine. For the price, I think it's a good value.

I moved to a little town outside of Belmont, Texas which is about 40 miles from State Line, Louisiana. I found a piece of land here with two trailers on it but I had to move what the contractor put in. Then, I went down to the Clayton Homes here to buy a new one and I looked at all the stuff there. I thought that the homes were okay and that I'd just put a cover on the trailer because it’s gonna be so hot. The guy I spoke with was alright, but he didn’t answer my questions. I go to Lockton, Texas quite a bit and I remembered all the different homes there and Clayton was one of them. So, I pulled in and found a guy named Brent. He answered all my questions and if I had more, he called back with people.

Clayton Homes was the only one willing to listen to our needs financially and tried to the best of their ability to meet those needs. There was a couple of people there though that I wasn’t too fond of. They acted like “business is business”, but everywhere has this type of people. Then there's our primary consultant, Robert, who I called for everything because he was the one who seemed like he sincerely cared about the issues. He was always on top of everything at any time. To this day, I still call him when I have issues and he’s always there to put a hand out and support us on whatever we need. I’m waiting on him to call me back to have the septic tank filled and I'm sure that within the next week, he’ll get that knocked out.

Buying a home from Clayton was great. My home consultant, Claude, was very helpful and real good. I had a real traumatic experience when my home burnt and he walked me through the whole procedure. Then, I had an electrical issue and the bathtub started cracking for some reason, which wasn't their fault but the manufacturer’s. Chris, the man who helped me through a couple of these repair issues, was awesome and a super nice fellow. He called and checked to see how things were going in the house and asked if there were any kind of issues with the appliances. When they brought my home into the Clayton Homes site, we did a really quick brief walkthrough because Chris only had a bit of time. Then a week or two later, it was ready to get set up. Clayton Homes has been really good and so far, I have recommended them five times.

When my daughter saw Clayton Homes advertised on TV, we went to see the one they have in Brenham, Texas. Their sales rep was very informative and answered all the questions I had and still answering questions I have today. But there are a few things that Clayton hasn’t repaired yet, and they have to get some parts in. I’ve been out of town, helping my daughter, so when I get back in town then they’ll come and fix all the things that I need to have fixed. I'm assuming the repairs are covered under the warranty for a year, but I'm not quite sure how it works. I was told to make a list and I did, then emailed it to them. Other than that, I’ve had a good experience with Clayton Homes and I would recommend them.

I contacted a guy with Clayton Homes in Marion about the home buying process and he helped us tremendously. I told him what type of floor plan we were looking for and the space that we needed. He was very adamant about helping me in getting the exact type and design of floor plan that I wanted. He made sure that everything was up to par and he even called after we bought the home to make sure that everything was going well. The purchasing process was excellent and both he and Willy were very good and professional at what they do. I'm thankful for them.

We’ve been looking for a new place for quite a while and when we were traveling home from Florida, we stopped at Clayton and liked the rep and what their people told us. The rep was very friendly, very direct, and honest. I liked his personality. I was able to customize in our home and I’m really happy with it. I like the quality of everything and it was really very nice. The people of Clayton have been very good about keeping everything up. When I had some concerns, they came and fixed everything. They did it pretty seamless and everything worked out good.

Everybody at Clayton Homes was very helpful. My salesman was very nice to us and he answered all of our questions. It was a good experience. Everything was on target and they were very professional in doing what they needed to do. When they sold the home and we bought the square footage, they said that it has complete heating and cooling. However, they did not hook up the crossover completely when they put the home together. It was winter time and very cold when we first got the home, so we had to have a heating and air person come out a couple of times because we were freezing to death. Also, they have a section in the master bath where the commode is and there's a door there. They need to put an air vent in there because it stays very hot. There's even no ventilation in the closets.

Clayton Homes is pretty much the home builder closest to us and we had bought a double-wide home in Dyersburg from them years back. This time, we tried a different home and we're satisfied with it now, but we had a lot of problems. We needed a bunch of different things fixed inside and outside the house. But we had to constantly call and ask them when they were gonna be doing the repairs.

This company's trailers have got to be the most shoddy-made trailers I have ever encountered! From siding bubbling, to vent a hood leaking and just "patched", to seeing gaps where trailer meets, and leaks. It has been one thing after another. Not only my house, but my kids and a friend bought one too and have had nothing but problem after problem after problem! We have only had our trailer for 8 months... I'm scared to see what the next 23 years will be like! I am paying a lot of money for this house. I understand and expect minor issues but most of the ones we have had have not been minor! Horrible made excuses called houses!

I've been hearing about Clayton Homes for a long time and I had a Clayton home before I got this one. Also, they're the only one I've seen around here and around Knoxville, Tennessee. The home I got from them is good quality but there were promises that were made that didn’t come true and I was upset with Clayton about that. For instance, I was supposed to get an occupancy document for this home and I never got one. And I don't know if the home has passed to the county. Also, when I went and asked Clayton how long would it take to get the home put in on a lot, they said it would take about a month. But six months down the line, I was still waiting. So, if I decide to move from this spot to another spot, I wouldn't use that same Clayton home place. I'd use somebody else.

I’m by myself right now and I didn't want a big trailer. I just wanted a little two-bedroom style home. My brother bought a unit from Clayton Homes and he took me to them. I got one off the lot and I like it. I also liked the salesman that I dealt with. The trailer came at night and he had to go and break the thing off of it for us to get into it and to show it to us. The only thing about the unit is that it has no kitchen window, and it was my fault that I didn't pay attention to it. I’m blind in one eye and I have vision problems in the other, so before, I would always sit at the kitchen table with the window curtain open to make out my bills. But I fixed the other bedroom and I could go in there.

I had a house fire last summer and had to decide if I was gonna rebuild or what I wanted to do. Clayton Homes was not too far from me in Dixon, so I went to that location first and ended up going to the Cookville one because they could work with my timeframe better. My experience in buying the home was great. The overall application process was easy and the rep that assisted me at the Dixon location, Chris, was great. He worked with me a lot because I was going back and forth on what I wanted to do. Then I worked with Matt and Chris at the Cookeville location and they were beyond amazing. But I had a very challenging driveway, so we had that to deal with along with specific measurements I needed for my house from where that house was gonna go back in.

I purchased a Clayton Home in Feb 2018, mind you I started the process in October of 2017 and although they promised it to be completed in 6 weeks it was more like 5 months. Every thing start to finish was an issue or challenge. I was paying cash, so no financing involved so you would think it would be less complicated. Well the sales manager promised all gas, but halfway through the build we find out that a gas furnace is not possible with this floor plan. This was the biggest issue, and along with everything else made the process horrible. My salesperson told me how awful this manger was and he was being fired. She even called me to tell me when it happened.

I looked at several trailers and Clayton Homes had the nicest ones at good prices. I was a first-time homebuyer and it was a really good experience with them including the delivery of the house. They coached me and got me through it all. Patty was willing to help me any time I needed help. Any time I called her, she picked up the phone. It didn’t matter what day of the week or what time. I recommend Clayton to people all the time and tell them how they now start making the trailers better, with the style of plywood floors and getting the extra stuff.

I owned a Clayton home in my previous marriage. It was a solid home which led me back to purchase another one. I was needing to trade in the trailer house that I owned and the other company didn't have that option. Clayton's saleslady, Roxana was wonderful. She was the primary reason that we couldn't walk away at any point. I liked her availability, friendliness and sincerity. I bought the standard Clayton Home model and I liked it. So far, it's been really solid and I was overly impressed with the willingness and the policy of Clayton Homes to repair or get something fixed in the first year. They've been out three times already since I got it in November and repaired everything that I needed to get repaired.

I wanted to buy a brand new mobile home because I was expecting for it to last longer than a used one so I bought one from Clayton Homes. Recently we had hail in that area and it was not even that big but it made holes on the outside walls. So the quality of the mobile home for my price is just not good enough. It breaks easy. It hasn’t even been years since I bought it. It's a very expensive house but it's worse than the old one.

I went to a Clayton Home in Opelika and they had some nice homes down there. So I went on and talked to one of their people that sell the houses, and I didn’t have a good experience with the lady that was helping me. I came home and searched the internet, and it gave me a list of Clayton Homes. Cullman was almost 2 hours and 15 minutes, and I drove there and the experience was very appreciative. They welcomed me and every time I came or called, they were very patient with me. Virginia was real good and I really enjoyed the customer service that they gave. Overall I’m satisfied with my home, but I wish I would've gone with something a little bigger or instead of buying it off the lot, I wish I would’ve ordered my own home.

Initially, we were going down to Missouri to look at a repo. There, we didn't have to do a whole bunch of concrete and other stuff that we needed to do if we bought a new home. However, Clayton wouldn't take credit card deposit over the phone to hold the house and that screwed us up a little bit. We got down to Missouri and within about 30 minutes of being at the location, Clayton called up and said that somebody had just bought the home we were going to look at.

Our salesman took really good care of us and would even reply to texts on days off because I wasn’t always aware of his work schedule. But it was a positive experience. We looked at several models on the lot and we ended up doing an off-frame modular. It was a special order, and it was the first house of that style they’d ever done in off-frame modular. We customized it pretty heavily so it took a little longer than expected.

The home itself is beautiful but I didn’t like the process at Clayton Homes at all. The first home they brought out sat on the side of a small road for almost a month and we had to literally go around in the grass just to get around to our home. And when they got it out of the road, they tore the home up completely. And then we had a storm down here and water got inside of the home and it was just bad. The ceilings upfront caved in so I called the men that cleaned the home and I explained to them what was going on and he told me, "Well, we could fix this. I can send a guy out that will do some repairs."

Clayton's home buying process was really good. And we had good communication with our home consultant. I'd recommend Clayton.

I filled out everything when I applied at Clayton Homes and then Tommy, the rep, asked me to give him a few minutes. He went and read everything and said that as of that time, it looked good. I got all my information to him and within two weeks, they had me call back and told me I was good to go. Tommy was great from the minute I walked in the door and he started showing me different homes. He stayed with me through the whole thing. He called me the other day and asked me how everything was, if everything was good and if we needed anything. We graduated from a little two-bedroom trailer, one bathtub, two bedrooms, two baths and loving all the room.

I’m definitely satisfied with Clayton Homes. We went out looking for a home and they were very helpful. They guided us in a lot of ways. The home consultant, Lisa, was just so nice. She was always there when I needed her. I had a question and she answered it for me. The people at Clayton were very educated. They told me a lot about how the home was made and everything I need to know about the house. So if you're looking for a home, Clayton is the place to go. I went to several different mobile home places but they were just so nice and I love the house. It’s beautiful and it’s everything I needed.

We went up to Clayton Homes one day, asked questions, filled out the application and got the ball rolling. The home buying process was frustrating at times but it was alright. Their rep helped us always from the start to the end. All of the questions that we had, she was always there to answer. She always took our calls and if we left her message about a question or anything, she always got back with us in a reasonable amount of time. It was great to be partnered with her. Everything they told us was a spot on, even after we had done our walkthrough and moved in. If you needed them to come out and check on something, they came. We referred quite a few people because they’re gonna do the same thing that we've done with Clayton Homes.

My fiancé works in the same town at the place we bought the home from and he mentioned it as a temporary option for us before we build our house. The rep did our walkthrough and helped us out with any other problems we had with the house once it got delivered. Anybody from the Lebanon office has been helpful even if I wasn't dealing directly with them. I was doing the whole thing from out of state and Crystal, the associate from Clayton, was communicative throughout the homebuying process.

I was very satisfied with Clayton Homes and got excellent service. They seemed to answer all of my questions and helped me out at times. They probably didn’t have to but they did it anyway. They were really fast and efficient. Mike was very knowledgeable as well as his boss above him, the sales manager who I dealt with a lot too.

When we were buying our home, we walked on the lot, found what we wanted, worked with the team and had it wrapped up in a couple of hours. Clayton was able to deliver quickly and they were an easy and amazing group to work with. The consultants were knowledgeable, super friendly and a great team. We purchased a double-wide home for our daughter-in-law and our grandson. It was over 2,000 square feet and it was nice to have a bedroom for everybody and it was the first new thing they have ever lived in and they love it. It impacted our grandson's life and that's what matters. We paid cash and the home has been fine. There have been little things here and there but the guys came out right away to fix them. Somebody asked me about Clayton and I would definitely recommend them. In fact, I drove some friends of ours up and introduced them to the guys up there and they will probably buy one for their daughter so it worked well.

My Clayton Homes consultant was with me the whole time. He was very helpful, answered any questions and if there was something he wasn't sure about, he always got right back with me. Anytime that I've had an issue, they have been so prompt on getting out there and having it taken care of. The whole team in Grayson has been extremely helpful. I would highly recommend Clayton Homes with anyone.

When I bought the property I talked to my banker and then I went online at Clayton Homes. Darion of Clayton Homes in Texarkana emailed me back as soon as I put the process in motion that I was looking for a house. I picked out three houses that I liked and then I sent the process to my banker and he gave me the one that he knew that I could afford with no trouble. I didn’t have anybody joking me around or trying to put me in something that I didn’t want or couldn’t afford. I gave them a price of what I wanted and they worked with me and my bank.

Clayton Homes was awesome. They helped us get a loan and they went above and beyond everything that we expected. Kyle was our home consultant and he was great. He could explain everything and did a wonderful job.

I looked at several different companies but I found the one I wanted at Clayton. I've driven past it for years and the home buying process was amazing. Their people made it so easy for me and they were great. They were so nice, polite and it was a wonderful experience with them. The people who set it up were very efficient and knowledgeable. They were kinda wishy-washy down where I wanted it till we finally got it exactly where I wanted it and they were cool about that too.

We looked at Clayton’s website and we were able to find a floor plan that we liked and wanted that we couldn’t find online anywhere. I went on to Clayton in Greenwood and the first person we started working with was a lady. She did pretty good overall. Some of her followup was not quite could have been. But when Todd took over, everything just seemed to go really, really well. He was there whenever I needed something. The virtual tour was very helpful too.

Clayton Homes' sales rep, Bill, was a fantastic guy. He was very helpful. And the people in Asheboro where we bought our home were outstanding. Everything went well with the home buying process. And the whole experience was good and I'd recommend Clayton Homes.

My girlfriend and I are about to have a newborn and we looked for a new place to move into. Instead of going to rent, I thought to try to find something I can own one day. She mentioned Clayton Homes and they seem to be the only route to take because I have no credit. And they helped me go through the finance company and helped me out there.The overall home buying process was okay. But I’m in a situation now where I’m trying to do something a little different with it. I would like to own the home a lot faster than what it's set up now. I pay out so much and only so much is going towards my principle. I’m trying to establish a little bit more credit so I can go through a bank and refinance it and make the situation a lot lighter on me. And I would do it again if I had to, just to get my situation a little better.

Clayton Homes is a good place to deal with. They had what we wanted and it was a better price. Our home consultant was John and he was really friendly. He kept in touch with us when we needed him to. We got a lot model so we really couldn’t do anything but I love the quality. The whole home buying process was easy and everything was good too.

I didn’t know anybody that sells trailer homes around in this area then a neighbor across the road told me that Clayton Homes treated her right when she bought a trailer from them a year ago. I went with Clayton Homes and I was very satisfied with the home buying process. I bought the house in November and Clayton has been good about the place and with those that cracked. They came out in just a few minutes and replaced the whole window and floor.

My mom and dad bought a home years ago. And we got family land and so we decided to move back home and help take care of my dad. We knew to go to Clayton Homes and then we started talking to Kevin. He was a really nice guy and he was genuine and upfront with everything. We got our home plain because we wanted to completely pay it off. We just want to be on the land with no debt and be happy and take care of my dad and that’s what we did. But the quality of the home is very good. And the purchasing process was fast once they got it moving. We were just in talking mode and here we are now, all set up and grass growing back and it looks like we've been here for 10 years. We were satisfied. Every time we needed something, they were right here and called back as soon as possible. We recommend Clayton Homes and we tell people to ask for Kevin because he’s been a good salesman.

The home consultants from Clayton Homes were nice, polite and if we had any questions, they answered and explained everything to us in detail. I enjoyed working with them. They were also friendly and work backwards for you. It was an awesome experience and I was 100% satisfied with buying a home from Clayton.

I am not satisfied with Clayton Homes at all. When we put it in a site plan it took two years from the time we started till our home got put in. And then Clayton had certain specifications that had to be for the city manager to be happy. And then last week they put another home in two lots over and it was not the same specs that we were told we had to put ours in at, which I’m sure has nothing to do with Clayton. And then the home itself is falling apart. Carpets are peeling up and cabinets are breaking at the seams so I’m not very happy. But our salesman, Bob, was great. My dissatisfaction has to do with the product. Clayton was a nightmare. But they know how I feel already and they told me they were gonna try to make it alright.

The people at Clayton Homes were very friendly, and they were happy to answer the questions I asked. Everything was explained very well. We had a couple of meetings that were very enlightening. Also, we had seen Clayton Homes down at Phoenix and we were satisfied with what they did down there. So when we came up here, we thought we'd connect and see how they were doing, and they were doing very well. I've recommended them to other people.

Clayton Homes was awesome, and the buying experience was good. We had a few difficulties at first with stuff, but they rectified them. Buying a home is a lot of money, and Clayton was very helpful. And I’m happy. The guy who helped me with all these, Ryan, was awesome. He really is a good fellow and at what he does. He was always really positive and helped me out tremendously. I lost my wife, and he helped me with the process and he was there to help me. I like him a lot. I have recommended Clayton since I got my home. I got friends who are looking to buy homes and I sent them straight to Clayton. I told them that Clayton is easy to deal with. I've bought homes before, and I’ve never had an experience like I’ve had with them. Clayton is good, and I'll stick with them till the end.

Clayton Homes was very friendly. We bought six homes from them. We knew that we wanted to put a trailer park in, and they just made the entire experience stress-free as far as working with them within our means, and their follow-up. They seemed eager to assist us and make sure we got the right house that we wanted. They took us to the plant in Bonham and we got to see a walk-through of how they build their houses so we know the structure, the quality, everything. Their follow-up as far as the installation, the walk-through afterwards, all repairs made—everything they did was first-class. Also, the consultant didn’t pressure us. He worked with us, understood our questions and answered all of them, met all of our expectations and was not pushy in any way whatsoever. Also, I really like their customer service after the sale. If something’s wrong, they’re out here that day to get it fixed. They take all the stress, pressure, and worry off of it.

The home consultant at Clayton answered my questions and called me back when he said he would. I bought a used home in cash off of him. The process was straightforward and easy. He told me what I needed to do, I did it and I got the house. I was kind of on a tight schedule and they got it out to me there when I needed it. I would recommend Clayton Homes.

I was by the ability of my consultant at Clayton to go above and beyond to make sure that I understood the home buying process and that all my needs were met. Working with them helped me satisfy some life goals that I had. Clayton provides a nice home for the price and the ease of getting my life goals completed was pretty good.

For a long time, I had heard that Clayton was a good manufacturer. And when we finally decided on it, the application process was fine. Our salesman, Jeff, was great and very helpful. He was very professional, personable, and knew what he was talking about. We tried to get a different trailer that was bigger and double wide. Years ago, we had co-signed for our kids to get a house and we didn’t know that they put our name on the loan. So, we couldn’t have a loan on two places but we found other financing and everything went great. Every problem we’ve had has been addressed in a timely manner. They have us just wait and save up problems, so they can come out and take care of it all at once. But we have not had a problem and we just figured what's best with it.

Can someone please tell me why the cheaply constructed paper covered "wood" in all my cabinets is peeling off? My 2016 Anniversary Edition 16x80 is becoming a huge disappointment in terms of quality. I have lived in mobile homes in the '70's, 80's, 90's and '00 and I have never imagined having paper covered cabinets on sinks that come into contact with water. Although I must admit they were cleverly constructed enough that it took me 2 years to discover this inexcusable flaw in quality. What you see is definitely not what you get. Sales people were very nice while selling me this beautiful, but poor quality home.

I’ve been buying mobile homes for 20 years and Nancy, the Clayton rep, used to be at a used dealer and I met her there before. I bought from her a few dozen homes and she’s a top-notch person. She gave me a good price, told me what I was getting and was straightforward. She didn’t promise me anything that I didn’t get. She’s a very sharp sales person. Clayton Homes ought to give her her own floor. However, I did a cash sale and some of their paperwork are a bit long. They need to restructure some of them. When I bought a house at the time, it seemed like 30 or 40 sheets, “this and that” and “this and that”. But I understand the process. I’m 100% satisfied.

My future husband was living where I was living and so we needed somewhere to live. Clayton Homes was the first place we went to and the application process and initial paperwork were all fantastic. While Justin was wonderful with as far as getting us into our home, they could have had speedy up the service a little bit. It took from June to December to get into it. And now that we’re in our home, we're not very satisfied and we have a lot of problems.

Our salesman at Clayton, Eric, was great. He was really upfront with us and described every emotion we would go through. He said there would be moments that we would get angry and that we had to wait on a lot of inspectors. He also let us know that the home buying process could take six months or longer. We were getting anxious to move in. Still, we sat back and took it day-to-day. Eric communicated with us very well about the process of Clayton finding land, getting the land ready and building the home. He took the time to talk to us. We could call him and he would answer our questions.

The overall application and paperwork process at Clayton was easy. I dealt with five different people and they helped us get in quickly.

When we went in, we weren’t pushed and Clayton Homes gave us the opportunity to look at what we wanted to look at and not what they wanted us to look at. They asked us what we were looking for and we told them we did not know. And from there, Trudy, the salesperson, pointed them out and we walked in. She told us about it, but then she gave us the space to look at it ourselves. Then, we walked through the trailers. She was very knowledgeable on everything and I liked that she told us before we walked in whether one could be changed or not so, we knew upfront that nothing could be added. We recommended somebody because of the liberty and Trudy. I enjoyed it and after we got the trailer and even now, she would call and ask how we were doing.

My experience with Clayton Homes in buying a home went relatively smooth. Their rep was great and our interaction went good. Since they moved the trailer, I called them about a lot of things that hasn’t been fixed so I really wanna get those stuff done. I talked to the lady from the corporate office and an hour later, they sent the guy over to the house, took care of everything and he headed out. However, somebody put a handrail through the wall and put a hole in my wall on the outside. It was December when I asked Clayton Homes to fix that and they still haven’t come over to do it. I’ve called multiple times to keep telling them they gotta send somebody, but they have not done it.

I had bought a home previously from Kentucky Oaks Mobile Homes and they went out of business, and I was looking for a place. My sister sold her home where I was living and I was taking care of it for her. I’d been down that way to visit my daughter and I had seen Clayton, and my sister said, “We can drive down there and see what they got.” So we did and they were very courteous people. There were some problems with the home but they’re adjusting with me. The ones that they could repair, they did. Everything was set up to satisfaction. They even went a little bit overboard ‘cause I’m a disabled veteran and I got bad feet and legs. They fixed the steps to where there were half steps instead of full ones, and that aided me quite a bit. It’s set up nice and everything inside is beautiful. Everybody comes in and says it looks great.

I was retired and on disability so the home-buying process was quite a problem but the finance company bent over backwards and so did Clayton. The guy that sold me the house worked with me and he was great so, I can’t complain about the attitude that went into it. I bought the house for my son, who was also the one I heard it from, and when the house was delivered to the lot, he went and looked at it and they wouldn’t let him cut the plastic to look in the bathroom to make sure that it was what he wanted. The house was set up on the lot, tied down and we finally got to go in it and discovered it wasn’t what we ordered. So, there had to be a lot of changes and modifications, which the lot took care of. I wanted the glamour bath in it with the big tub and the master bath didn’t even have a bathtub in it.

Clayton is the main manufacturer and I drove by them. Bobby was the one that we initially started out with, and then once we got through that process, Clint took over. They were very polite and they explained everything. They worked with us and made sure that we knew all the details that we needed. However, we have a few quirks inside the home and we’re having problems getting the corporate office to contact us. There were some few issues with the mobile home when it got brought out so we’re still waiting for them to fix that now. But other than that, it’s a great home and we’re still happy with it.

We got recommendations from other people that their homes were good. We went to Clayton Homes in Pueblo, Colorado and the home buying process went well. We live in Texas and we wanted a summer home, and we thought this was the better route to go since we weren’t gonna be there for the building. The process was very cooperative and Clayton Homes helped us in every way they could.

Clayton Homes had one of those big names that you always know about with modular and their consultants had a by-any-means attitude to resolve any issues or to do anything they could and I liked that. They were highly intelligent with regards to home-buying but the communication part with the setups of the house could be improved. The home-buying process was great and it was fast and easy. It wasn’t too stressful and it’s a good way to go.

Clayton Homes had a home that we really like. David was our point of contact and we like the time he set aside for us and his willingness to get the deal done. We bought the house off the lot and we really like its quality. I’m just waiting on a little bit of follow-through from the service department. We purchased the house six months ago and we’re still waiting on some warranty parts. They sent out the wrong part a few times, so we've been going back and forth, trying to get the right part here. But other than that, I would recommend Clayton. They were all great and we had a good experience from start to finish.

I went to Clayton Homes first and the salesman didn’t know what he was doing, so I left. I went to another place and after I picked out a house, the guy told me he was gonna add 10% to everything so I left him. I went back to Clayton Homes and they gave me Ben. He was fantastic and knew what he was doing. He was one of the best salesmen and he helped me design the house. We custom-built the house, changed everything and extended it. Clayton Home’s service was fantastic and everything they did was great, as well as the guy who ran the place.

Clayton Homes is local here and one of our best qualified in McComb. They back up what they say and I would definitely recommend them. They take the time to talk to you, show you around and work with you with your financing. They're friendly and the home consultant I worked with was real nice. She was very helpful with my application and the process was very simple. The delivery also went well and the home arrived just like they told me.

We looked at options but Clayton had the best product with good quality. We got an air-conditioned 1,200 sq. ft. home and it has three bedrooms and two baths. The home buying process with Clayton was excellent. Working with Clayton made it easier for us to put up the home. We’re using it for cabin rental, and it was a very fast and efficient way for us to have a cabin rental online quickly. The whole experience was very positive, and I would definitely recommend them to friends.

I was talking to one of my neighbors and we were talking about homes and he said that he was getting one with Clayton Homes. One of my daughters had died and she had left me $230,000 so I can buy a home that I wanted. And now I’m enjoying my house. I’m glad I made the decision to get a manufactured home and I have one built all from scratch. Tim, the manager of Clayton Homes, was nice and friendly as he could be. When I was going through the process of getting to extend on the process, Tim worked really hard for me to get all the paperwork that they needed. They wanted to know all about the home and the structure of it. He emailed them that stuff and before we knew it, everything was lovely. Eric, my sales person was also outstanding.

Clayton Homes' home consultant was real nice and friendly when he greeted. He gave us the opportunity to look at all the homes we had observed, let me pick the one I wanted and helped me get it. Everything was light and real nice. Clayton Homes is a good company to deal with and I recommended them to a few people already. Use them.

We go pass Clayton Homes every day and I was living in a Clayton trailer. We bought a new home and everything in the process was great. The salespeople were great too and Betty did a fantastic job at keeping us all on point. She got to us right away with any changes or anything that came up. Even when we had permit delays because of the county, being as slow as they are, she kept up on us and let us know what was going on. And thanks to the county and the state, we had to flip the whole floor plan. But Clayton did a nice job of that. And we also did a little customization to one of the rooms to be more open to the kitchen instead of closed off. I like our new home and while we had a few issues with some squeaking, they came out last week and fixed it for us. I'd definitely recommend Clayton Homes.

Buying the house from Clayton Homes was excellent. The sales representative was very professional and nice. Whatever she was saying, she tried to make it happen and she did. She knows the home just like she knows it like the bible. She gets paid by selling homes but on top of that, she's a person that is truthful. That goes a long way.

Clayton Homes had models of the houses that we liked. We liked the pricing and the availability so we went with them. We were trying to get it done before our wedding so we went with the floor model, but it was to our liking. The quality of our home is good. However, we've had mice. I know they did spray and seal it with the foam, I just don't know if they missed a couple of spots. I think they're coming in through the central air. But that and some of the molding in the house were our only two complaints. Other than that, it's been really good.

We had a flood here and everybody lost everything so we had to move fast to get a replacement for what I had. I was told that Clayton was good to work with and the product is made in Waco, Texas and I'm from Temple. And my brother lives a few miles from the Clayton manufacturing company and he'd been through there and he told me how nice it was. They've gone out of their way to help everybody that came there. I took The Anniversary as I liked what they had, and the quality's excellent. This is a very energy efficient home and I'm quite satisfied.

I purchased a home from Clayton Homes in Bowling green, KY. I special ordered my home and when it arrived to the lot it was everything I was hoping for. Bowling Green, KY contracts out Ward Construction to do their home set ups. This company is a nightmare. On the first attempt for delivery they said the house was too large and they would not be able to get the house in. They told us exactly what trees needed to go and how much wider we needed to make the driveway (things they should have told us before move date). They brought our home back to Bowling Green, KY lot and we did exactly what was requested of us the same day they were there. However because of the holiday weekend they refused to wait that was on 5/25/2018.

We had to get a loan through FEMA, and we went to Clayton Homes and told them who was financing us. Then, Clayton got in touch with FEMA, worked with them and everything came out okay for us. The trailer that we chose was set up the way we wanted it, so they just had to duplicate it. After we did the final deal, they had the trailer built for us and it didn't take that long. The energy saving process that they got saved us money as far as a couple of bills. They handled us efficiently and answered all of our questions. Whenever we have a problem, we just call them and they send somebody out to take care of us. They're expeditious in what they did for us and what they do, and their attitude is good so I would recommend them.

Clayton Homes is local and I had a good experience with them. Everything went good with the representative during the purchase process and I’m satisfied with the overall build of the trailer.

Clayton Homes did everything that were supposed to be been done and they did a good job. They were good people. Go ahead and get them.

We like the house that we chose at Clayton better than any other company that we could find. The beginning was a little rocky with the process because whenever we started it, it was in the middle of changing managers. A regional manager that we dealt with, Jerry, dragged us through the mud. Josh then came and took over and from that point on, we've had nothing but a positive experience. We customized some counter tops and flooring and I was definitely happy with the quality. We are still currently waiting for our garage to be built, and Max the assistant manager really stepped up and helped us off in the last few months trying to make sure everything's getting done, like fixing if there's any crack in the house from its settling.

I did a lot of looking and saw the particular house at Clayton Homes which I liked it a lot. The home consultant answered all my questions then came back and checked on me. I was impressed with the help. I had a good experience and a good house.

I was in the market for a home and I went to six different places, and Clayton had a model that I liked. They also had a promotional deal and the construction quality seemed the best. I had a messed up purchasing process but it had nothing to do with Clayton. It's because of my loan entity that I got involved. But Clayton did their best to work with them. My purchase took 10 months from the time I gave my deposit until the time that I was able to move in my house. It was a lengthy process.

I liked that Clayton Homes was local. They were right down the highway. Everyone was nice and helpful. They are professional. It's just taking them a little while to get some of the repairs. But other than that, it was good. We didn't walk through the thing in December. The guy just stepped aside and up on the outside like a couple weeks ago, but he just got some minor work on the inside to make the doors close secure and level. I have water leak under the sink, but as soon as he gets back, he'll pretty sure take care of that.

Clayton Homes are better built than other homes I've seen. We only have Wayne Frier and we didn't want to do that. However, I was expecting a better build than what I got. The shingles on the roof have been flying off. Also, in the master bath shower, the shower doors were put in backwards. In the kitchen, some of the moldings are coming off underneath the counter. Furthermore, the paint job really stinks. If someone splashes water or something on the wall, it's there forever. I'm gonna have to repaint all the walls because there's very little paint. It's not my sales rep's problem. She didn’t do anything and she didn’t build the home. But the builder of this home, they should put more than one kind of paint on the walls 'cause it’s really bad.

I like that for every home that Clayton sold, they donate a certain percentage to the military. Their customer service team was easy to get along with. They listened to what we wanted, and they showed us the different models. And they were more than happy to do the things that we wanted to change. They were very thorough and very prompt. We also had a few warranty issues and they were all resolved quickly. The quality of the home is outstanding. We have a 5-star home. We have crown moldings and arched doorways. We also have a huge single hand sink. We got exactly what we wanted. I've already recommended Clayton Homes to other people. And we had some of our friends come over that had Jacobsen homes. And they compared the Jacobsen to the one that we have, and we got a better value for our dollar with the same quality of workmanship. So, we're very pleased.