Clayton Homes Reviews

The home buying process with Clayton sounded very easy but when it came down to it, it turned out to be a huge pain in the butt. They could have handled their communication differently. Also, I'm six months in and I'm having a lot of problems with the home already. I’ve got one cabinet door that came off in my hand and it’s sitting in between my washer and dryer. And they’re gonna have to completely change all my countertops out. All the molding is coming off. I’ve had 10 different people come into my house to fix things. They came in with a tube of caulk and that was how they fixed things. I would not recommend Clayton Homes to anyone. It's shoddy, shabby, and cheap-made.

My daughter and my mom both purchased from Clayton Kodak. But Clayton Strawberry Plains gave us a better price. Joseph, the salesman, was great. He was super nice. We were his first sale. However, Greg, the manager of that home store, flipped out on me, and then he refused to speak to me again. The first couple of months that we started all this, he called me all the time. He was out at the property all the time. He was like overseeing everything.

I heard about Clayton through one of my friends. The whole home buying process was easy and the quality of the home is fine.

Clayton Homes is located on Route 17 and we drive by there all the time. We’ve looked over there seven times in the past five years, while trying to figure out if we wanted to do this or not, and last year was when we decided to do it. Our deciding factor was the timeframe. Sometimes it’s easier or faster to get a home put on your property instead of having it built. Another reason is wanting to have a new home and not something that’s somebody’s been already in. At first, the home buying process at Clayton was really good. We got to sit down with the salesperson. She went through everything pretty well. It was the process after the sale portion of it, we were trying to wait for the trailer to get set-up in an amount of time. Other than that, everything else was pretty good.

I have had a couple of issues. We moved in our home 2 years ago. Our AC Started freezing up after being here for 6 months. (Still under warranty). The AC guy came out and recharged the brand new system and left. I asked, if it needed recharged, that means it is leaking right? Needless to say, I have been trying to get someone to repair my system since then. It is now 4/3/20 and it is not working. I had a repair company take a look and he assessed that a valve in the unit was overheated and damaged in the install. (I have this documented.) I have been trying to get this fixed along with the block underpinning since we moved in. Guess what, I cannot get anyone to do what they say they are going to do. Not even return my call after they tell me they are going to take care of it and I never hear back.

The Clayton rep did a good job. From the day we started the process, it took about four months for us to get into our home. We had a couple of things we changed around and everything is good so far with the quality.

The whole process of buying at Clayton Homes ended up taking five months. The financial end of it was very slow. It took the people from Clayton so long to pull my credit. They called me back and said that they were gonna have to pull it again because they did run out. But as far as the Clayton salespeople down there, they were very nice and very knowledgeable. The folks I got to work with did a very good job. I love the quality of it. But I had a sink that was in there the other day. I went and I started to fall backward, so I grabbed the sink and the sink came out. It was not cemented in. So, I’m finding little things like that. I had to go repair that myself ‘cause I don't know if during this COVID if they’ll send anybody out or not.

We've had our home for five months now, but the home buying process wasn't very good. They're still not done fixing our house yet either. When they brought it out, the linoleum floors had air pockets all over them, so they came out and replaced them. They made it worse than it was before though. Now, they've been trying to avoid coming back and doing it again. They said they can't get ahold of the contractor that did it.

Through other people, I came to know of Clayton Homes. When I happened to be looking for some property, I had also seen stuff about them on the side of the road. The home that I was looking at was the one that I really wanted that’s why I went ahead with the company. Also, the homes were a lot better made than before.

The reps at Clayton are all very friendly. I like all the people and I was happy talking to them. We had the kitchen cabinet and the flooring changed and had some extra closets put in. The quality of the home is good.

The reps of Clayton Homes were really helpful. And the questions I asked, they had good answers. They told me they had an in-home loan company and the loan service was really good too. I like everything about the home. Everything's perfect. It's good quality. Overall, they’re really good.

We went to a bunch of different places and the staff at Clayton were very helpful so we went with them. The home buying process was pretty simple and straightforward. We didn't have to do a whole lot other than what we needed to and anytime we needed anything, they were right there to help. We changed the locations of the air vents and we put hardwood or vinyl throughout the whole home instead of carpet anywhere. So far, the quality has held up pretty good.

We've bought two homes from Clayton Homes before. We liked the way they looked from the outside. Working with them was great. The rep answered all of our questions and she took time. And this home, we bought our retirement home, so I told her everything that I wanted in a home and she found it for me. Within two weeks, we had our house. I'm very happy with it. We just had a few minor things that they had to come out and readjust, from bringing the houses in, some stuff shifted, the doors adjusted, but nothing major at all. Overall, it was a very good experience.

Will was great. He helped us through everything and made sure we had everything we needed. We were very happy with him. Once my credit finally got approved, the process took a couple months. My credit wasn’t very good, so they had to work with it, and they helped me out a whole lot. I'm satisfied. Our house was originally a two-story house and there were several things that we did. We brought it down to a one-story, took out the staircase, made my daughter’s bedroom bigger and added a closet. It’s not a stick-built house. There are some parts I feel like the quality could have been a little better, but we’re very happy with the house. There are contractors still coming and they get back to me very quickly. Everything worked out well. We had also bought a Clayton home before and we’ve recommended somebody who followed up with them too.

Clayton Homes switched managers three or four times and none of them communicated with each other, so none of them communicated with us. We didn’t even know that the person we were working with didn’t work there anymore and none of the things that we had agreed with her was honored because the next guy pretty much said that it was not his problem and he didn't know what to tell us. We then dealt with someone who treated us like crap and not a priority and after a while, he just didn't answer my emails and left us high and dry. Then he apparently left the company also and nobody told us. The current one is Tracy. I was irritated with her too at first because she didn’t even send us an email to let us know that she would be our new manager.

Clayton Homes in Carson City has a really bad reputation and I was told that before I ever bought the home. I got one of their lot models, Champion, which was the ultimate home. They'd agree with me on a price and they back up to see how far they could push and what they could get. I bought it for 150,000, and then they wanted 155,000. I went ahead and did that because my wife really wanted it or I would not have done it. Now she's very ill and she may never get to see our home finished. That's one of the bad things. Besides that, they got their man out there already putting the foundation down. They figured they could put the screws to me because of that. The guy that came out worked hard but he did very sloppy work. Clayton said that they would fix everything. They sold a lot of mobile homes all of a sudden, and Mike the contractor, told me that they would do my home first.

Clayton Homes was professional. It’s a vacation home for us and we like its location. It’s over at the coast, which is kind of a rural area. We were able to customize the flooring, paint, and cabinets.

The entire process with Clayton took about a month which was until I got the down payment together. The rep was a nice lady and I liked that we did the rug instead of the carpet throughout the home. I would recommend Clayton to family and friends.

This was my first time buying a home and Clayton Homes worked with me. The process was quick. I went in on June 18th and they had them pull my trailer to the lot in July. I was able to move in on August 1st. So, it didn’t take long at all. The quality is alright but there are some cheap things I feel about my home. I eventually wanna trade it in. Still, Clayton’s service is great and they have some nice homes.

This experience was a nightmare. When our sales agent left the company it went to crap. Their contractors are awful. Still waiting on them to fix my atrium window and now door was told it’s a manufacturer's issue. Was called by manufacturer. Said they would be out. Still nothing. I have put calls into the number that was given to me. Get a voicemail and no return call. Now the Atrium door leaks when it rains and have a lot of settling cracks. They sent a guy to fix them. Was coming by and then must have fell off the face of the earth. Never finished and can’t get in touch with him. I have had enough. Tired of trying to call people so I am gonna bite this one and change out the atrium door and window myself and finish the settling cracks on my ceiling. I would stay away from this company.

We looked at quite a few manufactured home lots in the area through Austin and we liked the people at the Clayton East lot. They were honest, knowledgeable and very friendly. We didn't want carpet at all and so, we asked if we could change the flooring and they said that it was not a problem.

I would like to start out with I would not recommend them. If I would have to give them any stars would be zero stars out of five. Clayton Homes DOES NOT STAND BEHIND THEIR HOMES WHAT SO EVER!!!! They false advertise an airtight efficient home when their homes are not efficient nor are they airtight. We’ve been dealing with Eric this whole entire time trying to get things fixed between our doors showing light at our side door or back door or window leaking air along with blowing dirt into the home and we were told that that is normal and weary have to learn to live with it. Not to mention that our electric bill is out the roof along with our propane bill and Eric basically told us in order to prevent dirt from coming in the house we had to build a windbreak of either shrubbery or build a wind break. Along with being told Their warranty does not cover cracking walls cocking any cosmetic damages of the house settling.

I went to Clayton’s London location and I was told a bunch of stuff that wasn't right. The reps lied to me and drew me out for about two months. They wasted my time. So, I went to the one in Richmond and I got exactly what I wanted. The rep was great and she helped me out a lot. I didn’t want carpet so I can sweep the floor every evening when I get home and I love that I got that. I would have liked to have a bigger trailer but where I put it, that was the biggest one that would go down the road. It was three-tenths of a mile and it took seven hours to move it down the driveway.

The Clayton Homes rep is a good lady. Everything she said was right and she did a lot. She did everything good, but we just had trouble with the service techs. One guy had quit and another guy got fired. We were left waiting for a while. But they have one subcontractor, his name was Jamie, who is good and I trust him. Then the guy that they have right now is pretty good too. But all others were sketchy. They were not somebody who I’d leave in my house by myself.

In the very beginning of buying the home, Clayton Homes said they would put straw and seed my yard however it wasn't and it was a horrible mess. Another issue was that they left the house sitting sideways against my garage for over a week before anybody else came out to put it on the foundation. Back in the fall when it was time to turn the furnace on, I had problems. They sent somebody out to check the furnace and they had to come from Bloomington, Indiana. The person that came to check it didn’t hook up some of the wires on the inside and the outside. That could’ve caused a major fire but that got straightened out. They need somebody to check on the people who put the house in.

The person that I started with at Clayton Homes wasn’t being as thorough with me and wasn’t including me in the loop. I wanted to know every little thing and we had an issue with communication because the only way I could communicate with him was through email. He ended up leaving Clayton Homes and Nate took my call and became my go-to person. So, he handled it from there. I had some issues when Clayton set up my double wide but I got Nathan, the General Manager, do that and someone fixed the issues quickly. He has been on anything that has happened between then and now. Clayton has gone above and beyond as far as getting somebody out here to fix any issues I’ve had. Clayton has great quality but being able to communicate with your customers is key. Other than that, it was an excellent experience.

We were looking for homes and I Googled places. Clayton Homes was the first one to pop up and I called them first. Mike, the rep, was wonderful through the whole experience and he helped with any questions that we had. No matter how many times I texted or called them, he got right back to me as soon as he could. We were living in an older double wide when we got the home off the lot. I like the cabinet space and the flooring is nice. If I have any questions or if I need help with something, I would call Clayton and they would come right out and fix it. The customer service has been good. I have a girl that I work with that I recommended Clayton Homes to and she's in the process of buying a home now.

I wasn’t thrilled with the project manager. I don’t think he was on his game in helping me. I was on my own lot. Clayton Homes was not in control of everything within the lot. The coordination was tough between the project manager when I had the septic team and the clearing team. In the end, everything’s okay but it cost me a little extra money and time because of the project management. Other than that I like the home. I’m happy with the quality of the home build.

Clayton Homes was pretty aggravating for quite some time because it took a little over a year for us to finally get into the home. One was due to the weather, but then there were a lot of things that could've been prevented. We're in now and we're settled though. We started out with Oakwood Homes. So in the midst, they closed our store down and put us with someone else. In two months, nothing happened. We just got put on the back-burner. Then, it took them three times to figure out how to level the spot to put the garage on. It was ridiculous like they had no common sense with the land. That held us up another four weeks because they couldn't get that right. I couldn't believe how it took them that long to figure out how to level a piece of ground and put a garage on it.

When I started looking for a home, my father was ill and I was told that he couldn’t stay by himself anymore. He was in an old mobile home and he ended up going into the hospital, so I was trying to get everything done as soon as possible so he could come back home and not stay with another family member. The rep at Clayton Homes helped me out a whole lot. She went above and beyond. She was very nice and understanding. I was told that I could pick my floor and my cabinets but I had to get something fast. The buying process with Clayton was smooth and my questions and concerns were addressed very well. They made sure I understood everything before I left. Unfortunately, my dad passed away before he can actually get inside the home. But when they put it out, he got a chance to see the outside and he was very satisfied. So, I couldn’t ask for anything better.

Customer service is my biggest concern when it comes to big purchases. I spoke through several other places and they were just trying to wine and dine and get that sale and it wasn't as such with Clayton Homes. They treated me absolutely like a person. Their team was phenomenal. You couldn't ask for a better team. Their collaboration and their ability to keep me informed during the whole process was impressive. You go with the process of buying a home but they put a lot of ease at it. The quality of the home is topnotch. I like the open floor plan and the square footage for the price was huge. My wife absolutely adores the barn doors. If I have an issue, it's taken care of within days by their repair guy.

The rep whom I dealt with from Clayton, Randy, was very good. I liked that when I'd call, he would answer the phone. He didn’t try to avoid me or anything when I asked things. He was polite and friendly and he really helped us. He did a great job. The Clayton home I got is a quick and easy house. The commode gets stopped up sometimes but other than that, I haven't had any trouble with it. It's a nice house that is very roomy and the price is fair.

Everything went really well with Clayton Homes. We were very happy with what we’ve been with Clayton Homes. We were looking for a good, used mobile home and they said they didn’t have one on the lot. The manager came out of his office and told me he might have something I was interested in. He had bought this mobile off of some people but it never had been moved to the lot yet. He took us out there, showed it to us and we liked it so we bought it. It’s a nice trailer. It’s an older trailer. It’s a 90 something model, but it’s in pretty good shape. They went out of their way to help us, so I was very happy.

I looked all over Phoenix and Clayton Homes told me they could get the home to me in my time frame. They also looked like they had the style of home that I was looking for and they weren’t also quite as high-end as some of the other home manufacturers. They did really well. However, the timeframe was a little behind time. But that was more of the workers' fault and everything kinda bunched up on them. They had originally told me we could get in the end of May, or early June, but we weren’t in until August. But the quality of the home is great. They’ve also done everything to help and they’ve taken care of all of my issues. I got the three-bedroom with the den option and I love that. That’s great.

The home came from Clayton but I dealt with the person from Oakwood. The process as far as filling out the application with Oakwood and Vanderbilt and being able to get approved was all fair. It was explained because we even had an attorney come and go over the paperwork and made sure that I understood it and we signed it. I would have negotiated on the price a little bit more for the amount that was deposited. I had to keep the insurance and I didn't find any provider. That made me pay at least $700 a month. If I could change that, I would go back to $500 something a month. Then I had some stuff that was lacking. My countertop wasn’t glued and it started rising and I also had some panels that were not screwed or nailed. But they sent a guy out to complete it and he did a very fair job. Everything is holding up pretty well. I like the floor plan. It's built pretty sturdily and not that cheap board.

So far, my experience with Clayton Homes has been really good. After doing some research, I have seen that they were rated pretty well. It seems like everybody was happy with the services. The process worked out really well and everything's been good with the rep. I got a couple of things I gotta get fixed yet but all in all, it's been a really good process. I'm very satisfied.

I like the price of Clayton Homes. Working with them has been absolutely great. The quality of the homes is pretty good. A few issues when it was delivered, but it cleared up. So, no issues anymore. The process of purchasing was very short, three weeks until it was delivered.

I was looking for a house for months and I was treated badly by some people. They were a little bit racist because my wife's not from this country. Clayton had no problem with that. I went down there very first day and at the very first house we walked into, I said that was it but I didn't wanna rush so I said we would check all of the other ones on the lot. Jeremy, the rep, didn't get mad and told me to take my time, look around and get a feel for it. He kept making us laugh the whole time and he didn’t get mad when I wanted him to go back and check the same house six times. We searched through every house and I ended up getting the first one we walked into.

I’ve known where the lot was. So, when I wanted a trailer, I just went to the lot. Clayton was very nice every time I had to deal with them and were very helpful. Their rep was always ready to help me with anything, answered all my questions, and was always very polite. They had to find a trailer that would fit on my lot and one that I liked, which all in all took a couple of months. I like the trailer. I would recommend Clayton to anybody.

We like everything about our trailer. The rooms were so big. We love the bathrooms. It was laid out like what we wanted. The Clayton Homes rep was gorgeous and she is a good salesman. I liked the way she talked and explained everything to us. She went over everything just perfect with us. Everybody there was great and everything went like what they told us it was gonna go. They were wonderful.

Clayton's people were very helpful. I liked their fast responses and customer service. I had a good experience purchasing a home from them and the one I got is of very good quality.

After all the homes we looked into, we just liked the way Clayton Homes was built and the floor plan too. I liked the upflow air on it, the big closet and the large pantry. The second larger bedroom, which is my son's, has a huge walk-in closet. It was like every time we went in somewhere else, they were all tiny. For us, storage is a big thing. The quality is just solid. From the moment I was even dealing with the sales lady, I told her when I walked in, it just felt like home. The rep was the best. I loved her. She was very personable and she didn’t hide anything. She didn’t sugarcoat anything, but she was very upfront. She gave me her cell and was like, “Don’t hesitate to call any time.” We even got on a textmate, I could shoot her a text real fast and didn’t have to stop and wait forever to get her on the phone, and she would shoot me a text back if I had a question about something. She was just easy to work with.

Very friendly. They did try to fix my front door 3 times and then gave up. It will freeze ice on the inside in cold weather. I have had trailer 4 years now and I have also had a kitchen sink start leaking twice and a toilet that constantly runs. Called and asked if they could have their maintenance guy fix these things on the side since (I'm a single mom and have no one and didn't know who to trust) after hours and no one called me back after telling me 4 times they would.

We started the buying process in October, 2019. We selected a home, received pre-approval for the home, chose the land, put down a down payment. Closed on the home/land on 1/31/2020. Site contractor started clearing the land. Have not heard from Sale Person at all. My fiance contacted the Sales Person to be told our home was just getting ordered and it would be summer before our home would be completed. How do you close on a home and then not have a definite timing of when you will be able to move? We weren't provided with any type of timeline as far as what to expect. The exterior colors and the interior information was provided back in November/December time frame. The sales person makes us feel like we are bothering him whenever we start asking questions and all we get are vague answers.

We were given a run around. First we qualified for a home land package. Come to find there is no land for a trailer so then we went for a trailer. So we found a park to put it in then they needed to call the park to verify. They couldn't get ahold of the park so we found another one. They said we couldn't afford it so I asked for my refund. Now I'm getting run around about that one time. It is this day now it's another. They are fast about taking your money but slow as hell to return. I would not recommend this place to anyone.

A friend told me about mobile homes, and then I went over them and just saw Clayton Homes and talked to the guy. Everybody was great. They helped me out a lot. It took me a month or two to get my home because of getting the financing issues in order but Clayton was all on top of whatever they needed to do. We've had leaks in the roof and a couple of plumbing pipes or something wasn’t right, but they were all just minor stuff and they fixed them. We worked through all of the issues. I would recommend Clayton to another friend. If I buy another mobile home, it will probably be with them.

I was pregnant and had to get a house. I was given the opportunity to purchase some land that was right next to my mom. I looked everywhere for a home. And finally, I went to Clayton Homes. They were really nice. I found one that I just loved and they gave me a 7-year warranty. That was good for me, with it being my first home. I love the home. It’s nice and new. I’m very picky, so it was good to find something I really enjoyed. I don't have any complaints about it. The space is used well, considering that with a trailer, you have to be very conscious of how you use the space inside of it so that there’s no wasted footage. The rep was very helpful and nice too. I’m not the easiest customer and he was polite and affable throughout the entire experience, even though I know I can be difficult at times.

I’ve been with Clayton Homes for a while and I like the features and the quality is good. I have so many favorites in my home. I like that it’s big and open. I like that the kitchen and living room are open and I can be in the kitchen with my family in the living room and still enjoying it. And I love my bathroom too. The rep was great. He just let us do what we wanted to do and would talk us through if we had any questions. He was really easy to work with and knowledgeable too.

Originally, I was buying my home from Crossland but the guy that was working for Crossland transferred to Clayton Homes so I wound up at Clayton Homes. He was good. He had patience. Everything turned out okay. But the carpet was low-grade. The spots are missing out of the carpet. When you come in, the floor was supposed to be carpet. But they linoleumed the whole living room. I also didn't get any furniture. I guess that’s because of the price they gave me. The countertop is cheap. It’s like wood with laminate on top.

A friend of mine had told me about Clayton Homes so I went with them and James was great. He was right on point about everything and explained everything about what the process would be to me. He took me through all the homes to make sure that I picked out exactly what I wanted. In my new home, I really like my bathroom, the kitchen, and the master suite bedroom. I like the layout as well as the color of the walls. I also have dark wood around the outside that I really like. Everything looks great and I’m happy with the whole home. So, I have recommended Clayton to 2 of my family members already and I told them that they are good. They would help through the whole process step-by-step, from finding out what you want, the layout of what you want, and straight on through the whole process of getting you approved and sending you to a loan owner.

Everything’s been fine. They were helpful. They provided me with all the information I needed to make a good, smart decision. I like the customer service. It took 10 to 15 minutes as far as to close the deal.

My brother bought a home from Clayton Homes a couple years ago, and my aunt also got a home from them. They were telling me about the experience and I liked what I heard. My wife and I needed a property and I decided to go with Clayton too. Clayton met everything we needed. When we had any issues, they came out and took care of it. The saleswomen were nice. They wanna make sure we were taken care of, so it was great. We love the process. The quality of the home is fair. We have some issues with a few things and it could be a lot better quality, as far as the knobs and the tub on the bathroom.

Clayton Homes is pretty much the big home manufacturer in our area. Our final purchase was made with LUV Homes. It was probably the most convenient in the area. The home buying process went smoothly. Nathan, the home consultant, was a little scatterbrained, a little busy during that time, but he was a big help. He completely answered all the questions and quickly. He was very thorough. Working with Clayton changed our lives for the better and we love our new home. I've been pleased with everything about the house except the plumbing. We’ve had a lot of issues with water leak since we’ve been in the home. But everything else has been fine. They get the service out either usually that day, or the day thereafter. They’re pretty quick.

My mother and father bought a mobile home from Clayton Homes. I got one as well and it's an older home, but it was in a very good shape. Everyone that I spoke to was very friendly and helpful. Rich, a representative there was very nice. Any time I called, if he wasn't in the office, he returned my call. Whoever answered the phone would tell him that I called, and he would call back immediately as soon as he got back in the office. So, I could always get in contact with him. I didn’t have to wait days. It would just be hours.

I purchased my home in May 2018 and have had nothing but issues with it. When I received it there was paper taped over a hole in the countertop. Which are just vinyl adhesive heated onto plywood. Someone was sent out to fix this. Now less than a year later the covering is once again separating from the plywood. The floors had bubbles throughout and when you vacuum the covering lifts up, you can actually see the dirt bouncing around the floor. There are a number of areas that have leaked. During the first year they sent someone out to patch the problem however; it seems there is no end! I did not notice it until after my 1 Year was up but somehow there is a leak beside/around the ac/heat unit which also leaks into the back part of my pantry.

This is the first time to live in a trailer and I love the home. But, we had so much trouble with it. We cannot seem to Clayton Homes do anything to it okay. Our front door will not stay open unless we prop it open. And then the backdoor does not fit back in the jamb right. I hope if it is locked that you cannot tell from that because you do not see it from the outside. And then as you go down the hall, the drywall stuff is coming off the walls and falling on the floor. The butt joint, where you put two sheetrocks together, is bad. Then, in the kitchen cabinet, one door propped open and it almost fell clear out. It won't close where I put the silverware in. The same is the case with the drawer in the bathroom. We keep telling them about it and they listen to what we tell them and then they hang up. They do not do anything about it.

It went very well with Clayton Homes and they’d be here when I called them. Nora, the salesgirl tried to make sure it was ordered exactly what I wanted. She was very friendly and helpful. Anything that we needed, she tried to figure it out. We have a nice lot and we're in a 55+ mobile home community with people that are very friendly. But I wasn’t very happy with the flooring choices that I had for this home. I'll eventually have to replace it. We had the same floor plan. I did change some windows around ‘cause I didn’t want a window here or there. Besides that, everything was straightforward from the plan.

I liked how friendly the people were. The quality of the home is great, too. It had some things that they didn’t pay a little more attention to during the manufacturing process, but I don’t have anything that I’d really complain about.

We’ve had multiple roof leaks in the house and Clayton had to replace the roof. I had to replace the flooring because my drain in the sink wasn't hooked up correctly and it's stuck into the wood. They're gonna have to replace a partition wall where my washer is because it molded from the water and I've only had the house since the end of August. I went to the store in St. Albans but nobody from the manufacturer has been sent to my house yet. There has been two emails sent by Josh, the manager of the St. Albans Clayton Homes, to the manufacturer.

I received an initial phone call following up with everything several weeks ago and Clayton filed a thing with the customer advocacy group because there were several issues that I had with my home. They requested that I email them pictures and conversations, and I had. We only just moved in on August 1st and within the first few months, there were some major shifting where the doors weren't square with any of the door frames. The door frames weren't square with the wall. I know that with the strips on the walls, they would keep falling down and we couldn't put them back up because they would no longer fit. They weren’t the right length. There were more falling off on one side of the house and then, they really didn't fit. They fit before so, there was something going wrong with the foundation of this house. It's shifting in a way that now the distance between the ceiling and the floor is not the same as it was.

Clayton Homes had cheaper trailers. I was moving and I didn't have that much time. The process of buying the trailer took an hour and dealing with their rep was all right. When I got the trailer, it had nail holes on the walls and had a missing trim. It fell off. I also had to call Clayton out here about six times to fix my doors. It's not a good trailer.

The application was good and the home buying process was really fair. I had to hurry up and move in 'cause I didn't wanna pay a parking fee and a trailer note thing. They weren't able to walk me through the steps on how to work the digital thermometer thing and I couldn't get them out there to show me anything on that part. But everything has been fine, so far. The quality of the build was excellent. It's really nice and I enjoy it. I love it. Working with Clayton has been Excellent. They're good people.

The buying process with Clayton Homes was good and the quality of the home is decent. They didn’t come out and fix minor things though. I just gave up on it and fixed it myself.

Everything went well with Clayton Homes. Ashley and the other rep are good people. It takes a while to get in once you get started, but when you ain’t got a home, you’re patient. I'm satisfied with the quality of the home. If something is wrong, you can call them and they’ll be there to fix it.

Updated on 05/06/2022: I bought a home from Clayton Homes and it has been the worst decision in my life. Have had nothing But leaks since shortly after buying my mobile home. Reached out many times since it was purchased and was promised by Clayton that the would take care of the leaks. They have never kept their word and now it has been about 7 years and still more leaks. If you want a home that you can trust I currently cannot recommend them. My shingles continue to blow off because they are stapled on at the top edge of the shingles and half the staple is attached to the shingle and the other half is above the shingle.

When we purchased our Clayton home, the consultant we dealt with was good but we didn't know there were things we could change. We realized the cabinets are not as big as regular ones. We upgraded the cabinets anyway, but we would’ve made them to the size of regular cabinets instead of the smaller ones where one can barely get stuff through the doors. We would’ve upgraded the paint because the if one barely touches the paint in the house, it leaves a mark. And the consultant never told us, “You all should think about this,” or “You can this,” or “You can do that.”

When I was buying a home, there was a huge lack of communication and everybody at Clayton Homes wanted to assume how I wanted things done. It also took me having to get the manager involved to get things straightened out. They need to make sure they understand what their customer wants and not just assume. But after that, everything went pretty well. The home I looked at already had everything in it that I wanted and for the most part, the quality is good. But I have issues with some of the appliances and I’m having to deal with the manufacturer on that. Other than that, everything was decent with my experience with Clayton.

They did a really good job keeping us informed of what we needed to do and the next step, so it helped out a lot. We’ve had a really good experience with them. I got an open floor concept home. It’s my first trailer and everything in it looks good. I dealt with Gregory and he was really good. He kept me informed throughout the whole process. If I had a question, he had no problem answering it. If I ever left him a message, he’d always get back with me.

Clayton Homes did a good job and their consultant was great. They’re just like friends and I could tell them about anything. They helped me with anything I had. They were easy to get along with and they worked around my schedule. They helped me do everything that I needed. It didn’t take me an hour to do my credit and everything was done. It was really good to see getting all that in. And my new home is great. I really like it.

Clayton homes are well-known and they’re well-made. But I am having issues with the house, and I don’t know whether they’re gonna get resolved or not. I think they will eventually, but I’m just not hearing any positive news about it, and I like to go and get it taken care of. We’re finding a trim that is not stapled down very well. The main issue is the flooring. We have humps in the floor. I don’t know whether it’s due to the level of the house, or whether it’s the lag bolts which is what they’re saying it is and very possibly could be, but I don’t think that’s all the problem. I’ve received a call and then they had forgot about it. They’re well aware of it. It’s been just about from day one that we’ve had this issue. And I always thought it was in the leveling, but the floor squeaks in one area of the house.

The quality of the house is good. There were a few things that were wrong so I had a couple of guys come out and they touched up what needed to be touched up. Everything went fine with Clayton.

I really like the person that I bought the house from. She always kept right on top of everything. The layout of the home was very good. It suits me perfectly. It’s a four-bedroom and it’s modern. But when I went to look at the house, there were no shelves in the kitchens and in the cabinets and it was made kinda cheesy. It’s really bad. I didn’t understand why it would be like that. Also, the fitters and stuff set in my house are not level and I've got cracks all over the place.

Clayton did a really good job. I highly recommend them. Our home is in the country, and it’s quiet and peaceful. We customized everything inside. We kinda gave it a country look because I was born and raised in the country but lived through the city. Now, I’m going back to the country look and kind of reminiscing the way it was back in earlier days. And it’s very comforting. It’s close to my grandmother’s house and it brings a lot of memories when I go home and just look across the street knowing that that’s where my grandmother lives.

The actual salesman that they assigned me to was not the best. We had an appointment with on Saturday at 1:30. We got there and the guy wasn’t there. We waited a little while, they gave us some water, and we looked at the home. I wrote him a check and signed a pieced of paper and went on my merry way to go to try to arrange to move it. But they never even told me that there was a closing and then I had to come back for more paperwork. I was living 2.5 hours away from there. They could’ve told me that at some time I have to come back here.

We kinda went to Clayton Homes and looked. Everybody was pretty friendly. We like the staff that was there, so we went with them. The only thing that was not really the best in the world was the communication after the house got put on the lot. There was a back and forth. We called and never got an answer. But eventually, we got a callback. The whole process was longer than it was supposed to be. By the time we got the house set on the lot and got it set up, it was well over a month because we had to make a payment before we moved in it.

I saw Clayton Homes in Facebook. Two guys in Kentucky started a page where you can see the home that they sell and stuff. I went on there and I liked the features I got for the money compared to other homes. Clayton Homes had 8.5-foot ceilings and I liked the ability to change stuff in the home. I changed the access to the backdoor on my home. It was supposed to be on the very back of the long side of the house. They did that with no questions asked. Also, my wife didn’t like the beams in the ceiling. It’s sort of a farmhouse, so we took the beams out. Clayton also had quick availability. I looked in Norse’s beforehand but they were almost two months out before they could even start building our home. I talked to Brandon, my salesman, and he promised me it would be ready in two weeks and it was.

The gentleman that I worked with was wonderful. His name was Russell, and everything he said happened within the time period that he said it would. He explained things to me that I didn’t understand. He stayed in contact with me the whole time, and he still keeps in contact with me. He would text me every once in a while just to see how things are going.

The reps that I worked with were friendly, helpful and knowledgeable. They were real good. Every step of the way, they were there. We asked a couple questions, but not too many questions we asked were unanswered. We like the chairs and table. We got the barn door, so they would close off the kids’ area.

We have owned the breeze single wide 1 year. The roof leaks the floors are warped electrical plugs are busting out the siding is warping. This home is not put together very well. Would never buy another Clayton home.

We have a family that lives in Delaware. So, we were looking around at houses in different parts of Delaware. My fiancée lived in a modular and she said that there was Clayton Homes down there. We walked in the first one and she fell in love with it. We’re both seniors and I’m still working. She didn’t wanna go into another older house. She wanted it to be for our retirement.

Clayton is 30 minutes from my home town so I drive past there all the time. We went in there and looked in. We found one that we liked and we decided to go with them. We liked the open-floor concept on the one that we got. I was able to go look at the homes that they had on their lots without a salesman there pushing me and I was able to do it freely. It was nice to be able to have that with my fiancee, so we could talk. Our salesperson did an okay job but there was lack of communication from who we financed through and then the home center and then myself. I wasn’t up-to-date on anything and I was always having to call and ask numerous questions. It took five months until we were able to move in from the time that we chose the layout.

The salesperson did a good job. I liked her but I got confused where my house at. She showed me too many. I thought I picked one that had hallway and something else but I didn’t have these in the trailer I got. So, I went out there one day and asked them to show me what I picked out. They asked why and I said it was because I didn't think I got the right trailer. They said, “You wait this long to say that?” I said it took me that long to comprehend something. They told me what I bought and I don’t think that’s what I should get, but then I moved in.

I bought my 2014 Clayton home brand new and have had nothing but problems ever since. I shouldn't have to try and sink all this money into a brand new home. Within the 1st year I had two roof leaks from the vents which resulted in new shingles, insulation and drywall. While the roofer was up there he informed me that the vents were never sealed and that we have instructions and leftover materials that were placed in the ceiling of which I have pictures of. Our heating system also went within the 1st year and I had to replace the entire top unit. Oh and I did call the insurance company. They came out and said it was manufacture and owner neglect. How can that be? The home was barely a year old.

I live in Jasper and I always passed by Clayton Homes. I always knew about them so I just went up there one day and went talking to them. The rep was wonderful and she was a very sweet lady. She did a very good job and I would refer her to anybody I know. I love the community I live in but it took Clayton Homes about four months to come out and fix my wall plugs. They were coming out of the wall. There were also some holes on the siding and the shutters on my windows were screwed in too tight and they were bulging. I called and made a complaint and they finally came out and did it. It’s been good since then.

The homebuying process took too long but they said that was regular procedure now ‘cause they changed the laws. I told them I could buy a $50,000 car faster than I could get a $30,000 trailer. The folks there were good but they didn’t follow up after I signed the line. I’ve asked them to come check my air conditioner, and they said they’d check it. That has been two weeks ago and I heard nothing else from them. They hadn’t come back and that’s all well and done, too. It ain’t gonna kill me not to have one.

Clayton Homes was excellent and we’re happy with the house. We like the windows and the fact that when we moved in, the set up turned out like we envisioned. Sometimes that doesn’t always happen but with Clayton, it worked well. We picked the plan and the paint for our home, then we put a sliding door and more windows in. We were able to customize the home and make it look like how we wanted it to. The location is perfect for us as well. We moved back to a ranch that we’ve owned for years. We moved to another property then we set this home back up on a place where we lived for about a year. We dealt with a fellow named Dominic and he was good to deal with. He was straightforward and not pushy at all. He also took care of any questions and everything he said he’d do, he did. So, we’re pleased and we'd deal with him again.

I checked into pre-fab homes and mobile homes, and found out Clayton Homes was the best in the business. The rep had what I needed and made me a good deal. There are several mobile home manufacturers that are in my area. They can offer you a lower price, but you get what you pay for. I appreciate everything Clayton Homes is doing. They’re building good products. The quality of the home is good. It’s stick-built. It's got house windows and house doors. It's vinyl-sided and insulated. Clayton Homes knows what they're doing and they met my expectations.

At first everything went great. They helped us get approved and we got to pick a home we really liked. However that was soon to change. We signed the papers in early February 2018. The home was not delivered till end of March. They told us it would be delivered in about 2 weeks and finished before March. We did not get to move in till the mid or end of April. When they finally said that we could start our move, the home was not cleaned, nor move in ready from construction of putting it together. They did not do a walkthrough to be sure everything was assembled correctly. Within 2 weeks, the marriage line seemed to be splitting and the cover was wavy like the board had not been treated and left outside to while placed over top of rocks and rained on. The home also was and is still not level.

I was looking for a home, and I didn't wanna spend over $150,000. I'm a single woman and I couldn't afford it. I also didn't want any issues like no roofing, no foundation, no plumbing, no heat and air. My son told me about Clayton Homes. Everybody has their bias opinion about mobile homes, but when I went in there, I was fascinated and impressed. I was happy with the one that I saw. It was so customized and I don't need to do anything with it. Everything is beautiful and their reps were so nice too.

Our home was previously ordered by another person. It was on the lot and in storage. We needed a home ASAP so we just took it. I was happy with everything she did. She explained to me the upgrades that it has so it's good. The rep that I dealt with was great. He was knowledgeable and friendly. He returned our phone calls. They had to ship the home a long ways because I happen to be in Boise and there's a Clayton Homes in Twin. They had to work really hard to get us our house versus going to Twin. It’s a tiny little single-wide home. I like that the walls are taped-and-textured. We custom-ordered that. We had a problem with the shower. There was water running out from underneath. It leaked down into the insulation and they came and taken care of that.

I was riding past and saw Clayton Homes. I appreciate the guys who helped. Jason and David made buying the home simple and easy. They were there every time I had a question, were always willing to talk to me and kept me in the loop. Gray was the one who came out and showed me the home and how everything works. He was awesome and was like a family member. If they were not available, they always called back. Or I would text and they would text and call me back. The lawyer was a silly, old man and I loved him too. It’s my first home-buying experience and it was just a short time to get my final approval but it seemed like it took forever. I love the quality and I’m very happy that I went to Clayton. I know some people who went to other places and they didn’t get the experience that I got.

Stay away or even run if you have to from Clayton Homes in Wilmington NC (representative Brian). They're nothing but lies and more lies. The price kept changing and the Clayton Homes (representative Brian) acted as if he and the lending institution which was Union mortgage (representative name Wendy **) were concerned about their commission and making money. Once I started asking questions about the fees and the overrated charges, my file went from preliminary approval to a denial because the Linda stated I didn't have reserves. Crazy fact is I have over 50k available with over 10 acres of land and they were still asking me to bring funds to the table to close.

Dustin, the rep from Clayton Homes, was good to us. He’s down to earth if you talk to him. In our home with Clayton, we had cabinet space and stuff added in to it that wasn’t originally there. There were big bay windows and we had it moved in and out, and we have a kitchen. It made a difference and my wife loves it. We were waiting on getting done with our land before we could move anything but everything was handled in a well amount of time. There’s a poor airflow in the master bedroom and the master bathroom, and more or less, it is the size of the pipe that’s going through those. We’re not very happy about it but we’re in it for life.

We found Clayton after shopping around for about a year. We went to Oakwood Homes, and spoke to the manager over there and a new sales associate and really enjoyed our interaction with them. That has really what helped us decide on Clayton Homes. Matthew was very professional, respectful, courteous and knowledgeable about what his job was and what he was doing. Brian, who was a new associate at the time, took Matthew’s instruction and I could see the effort that he was putting into it. He was courteous and respectful, as well. And that was always a positive.

The quality of our home is not what I've expected. You can see through the walls, where the walls come together inside the house, from my mudroom, I can watch my wife doing dishes. I haven't heard from them, so we figured nothing else was gonna get done and we were on our own. There’s a big hole. The people that put our stucco up on the outside of the home where there’s stucco instead of brick, they poked a big perfectly centered hole right in the siding where water is running in. I put a piece of tape over it just to cover it up, but it rains so much here in West Virginia that it got inside the tape and just washed the tape off.

I love my home. It’s my first home away from home. I've had it for five months and I'm enjoying it. The Clayton rep was great. He was more helpful in picking and choosing the best quality home one could buy. It took about a week to get it delivered. Then I picked our stuff out when it was delivered. They had it already in the lot and I just moved right in. The new flooring that they have in the home is more superior. They have come back out for a couple of little nicks here and there, but it was nothing major. Those guys did a great job. They were understanding and helpful.

Every time I got in contact with Clayton Homes, it was good. And I like the home I got from them.

When I was looking for a new house, I went through Clayton Homes and got hooked up. The home buying process was easy and we were able to customize the colors on the outside. Dan helped me out a lot. He changed my life and my family. There was some problem with the trim though. The little staples were coming off. I called Chris from Clayton Homes and he is gonna come out and take care of it. Also, when the heater wasn’t working, Chris took care of that, too. The home was a good deal and we like it.

This is my 15 month review of my $150,000 2018 The Lloyd home. If you haven’t made your Clayton purchase yet do yourself a favor! Keep shopping! My Clayton journey started out great. I used an independent Clayton dealer in Parsons Kansas and they treated me great. My purchase was fast and easy and my home was delivered on time. But that’s where is all changed. I quickly realized i had made a mistake after seeing the poor quality and horrible craftsmanship of the home.

I work in the Conroe area, so I went to the Conroe Clayton Homes and we saw the house, and we fell in love with it. The home process was amazing. They helped us out and even waited for us. We had the property but it wasn't ready to move, so they helped us out with that. They also helped us out with the process of the water and the septic. The consultant was really polite and he called us when we needed him to. Even when he wasn't there, he would call us back and see how he could help us. Even after the sale, he was up-to-date with us, making sure that he has his coworkers worked on the waters and the septic.

We’ve been looking for mobile homes for a while, and we’re not too far from Benton. I knew Clayton Homes was there. The purchasing process took a little longer than I expected, but it was okay. All went pretty well and the rep and the quality of the home were good.

We looked at all different places and we always kept going back to Clayton. We had Jay for our salesperson, and he was the most terrific, awesomest person ever. The house sold itself to start with, but he went to every effort to make everything perfect. If there was something that we were concerned about he answered all the questions. He even fixed the problem that we had about where the house was laid out because we didn't know that it could be switched around different. He was spot on everything and he made suggestions. He was with us the whole way, letting us know everything that was going on, including the guys that would be coming out, doing this and that. We had a lot of rain during that time so there were concerns but he kept us informed on everything.

Our Clayton home's quality is really good. I really like it. We enjoy it. It’s up to what we expected. The home consultant we worked with was good and really thorough about things. And there were other people that were able to get a hold of me as well whenever she was busy. So, they were able to help me out as well.

I live here in Chappell Hill. I checked in on the prices and I went to other places, and I figured I would buy a home from here. Clayton Homes makes a good deal and everything is okay. I had no problem with the home-buying process. The home consultant was okay, too. Clayton repaired some stuff that needed to be repaired. So far, the quality is good.

My husband and I visited several Clayton Homes locations throughout our process of choosing a home for us, the right home for us. We chose a Clayton Homes a couple hours from our location but it was because the customer service (at first) was amazing. Everything was explained in detail and we were reassured through the process that we were going to be able to get the home we chose. Our appraisal for the land we were buying came in lower than anticipated, however, we were again reassured that Clayton would make it work.

The buying process with Clayton Homes went well. But I was disappointed with the end product for what I thought I was getting and what it turned out to be. The factory has sent a representative out to take care of a number of things, but there were predrilled holes under the vinyl. He had to take the vinyl up. There was a lot of debris under the vinyl that he had to clean out. The toilet seats didn’t fit. The paint job is terrible and it’s still terrible. We’ve not repainted it. There are places with no paint on the walls or on the trim at all. On the cabinets, three of the doors are gonna have to be replaced, which they’ve already put in their order for those because they didn’t match. To pay what I paid for it, I expect to get a top-line product.

My granddaughter told me Clayton Homes was a nice place to go to look for a house. I decided to go up there and liked the way the house I went into was set up. I also liked everything about the home buying process. Their people will help you in any way they can to satisfy you. They will also let you know what’s going on in the process of your home. Working with Clayton Homes has helpfully impacted my life.

I purchased my Home through a reseller in December 2017 and took delivery of my house in February 2018. From the beginning there were problems. Now that the warranty has expired I have issues with my shower floor pan. You can feel and see the floor shifting when you are in the shower. This is a construction issue not a foundation or other issue. This just highlights how terrible Clayton Homes is at construction and customer satisfaction. I wish I could have sent the home back on day one and I told the plant that as well. I should have listened to friends that had experience with Clayton Homes, they all said not to buy a Clayton. I should have listened! If Clayton truly stood behind their product they would have a better warranty for their product, but clearly they know their homes are crap so why stand behind them. Buyer Beware is all I can say....

Everything went smoothly when I bought a home from Clayton Homes. It was easy and straightforward. The process took about three months and my approval was fast. Any issues I’ve had so far, I've handled myself. It has been anything too costly so I just end up replacing things with something with a little better quality. I’ve had a few issues with the plumbing fixtures. But aside from that, it has been all right.

When we bought our house, there were no written plans and It was hard to find anything online to say what it would look like. Evidently, it was something unusual. We picked blinds, flooring, walls in the inside, but we picked from a different home plan. We weren’t able to even look at our own home plan. We also added a couple of things and turned a bedroom into a den because we’re only allowed to have two bedrooms on our lot. The process took longer than we thought it would take, but they warned us. The whole thing took about eight weeks from the day that they would deliver to their lot. According to them, it went pretty quickly, but to us, it took forever.

The Clayton Homes rep, Matthew, helped us out every step of the way. Every question I had, he was there. Everything went well and smoothly. I'm very pleased. It was a fast process.

The ones that manage the mobile home place are good people, so I went to them. I was gonna pay cash for the home so I was in the process of selling my house while I was trying to buy a home. The purchase process took us about 3 months, but it was not the fault of the mobile home place. We love our new mobile home. It doesn't have a Vent-A-Hood light, but it’s got a switch.

Everything went well with Clayton Homes. It took a little longer to get everything set up out here in the country because of it being a new property. The home was here a little before we could get the water and electric hooked to it, so we had plenty of time to get things that we brought with us moved in. We didn't bring everything down with us. We were moving from Katy to Houston and everything turned out well. Richard was the main manager and Rico was the salesman who worked with us. Susan was the secretary who did a lot of the legwork and I still call her and ask her questions. They did a good job in explaining all aspects of my home purchase. We decided not to finance and paid cash. That way, we didn't have to worry about a mortgage or an escrow account, so we’re free and clear. Still, they were willing to help us out if we had any questions. A lot of time, if people sell a product, they're done with you, and Clayton was not like that at all.

Charles was a very nice guy. He helped me understand and broke down things that other people just didn’t know. Other companies didn’t give me that welcome that I wanted to have. That’s why I chose Clayton and I was delighted with the services. The experience was very nice. They have a couple of smaller issues though, as in things that they had to come out and repair a little bit. The panels things started coming off a little and I didn’t like that. But other than that, it was okay. I’d recommend Clayton to anyone.

My wife's cousin is a Realtor. I was referred to go over to Clayton and meet with Julia, and she’s phenomenal. They addressed my questions and concerns very well. Even Derrick, the manager over there, was very good. The home-buying process was smooth and very easy. They simplified everything. What was really good too was that they followed up, just making sure how everything was. I got along better with them than I do with most family members. It was very pleasant.

I’m disappointed with Clayton because I haven’t got anything done about my fence. My water pipes are exposed. They weren’t buried underground like they should have been. I really am upset about my pipes being exposed like that. They have been coming in and doing some repairs. They replaced the faucet, they did some caulking on my roof to keep it from leaking and they caulked our door because it was leaking so bad. Water was covering our carpet.

We sold our mobile home in Colorado and moved down here to Smithville, Texas to get closer to the children. We’ve been to 2 or 3 different mobile home outlets and decided on Clayton where we got a better deal. We live out in the country and they handled the whole home-buying process real well, including the moving service they used. In getting set up, things got jiggled loose or banged around, but they were right on the spot and repaired that to make it home-ready. The Clayton people were very professional and made it so we felt right at home. We’re pleased with our home, but the model we got could have used more drawers than cabinets. There’s about a million cabinets and it had one set of drawers in the kitchen. But we got that handled and worked out. So, when they build another home this size, they should add more drawer space. The overall experience went smooth and easy, and they had good salesmen as well.

We love our salesman from Clayton Homes, Matt. He was awesome and there was nothing else they could've done to help us out especially with me being seven months pregnant at the time. I work at Walmart and Matt came to my line four months before. I have seen that he works at Clayton and I told him that my husband and I have been talking about buying a house. I asked if he had a card and he said he didn't but then he could give me his number. When we went to Clayton, I went through a woman at first but then she didn't think we were serious and brushed as off. So, we came back and that woman put Matt with us. Fate brought us together 'cause he remembered me from Walmart.

The reps were very good and so was the home buying process. We had them take the carpet out and put hardwood floors. I love our home.

I went with Clayton Homes because the layout fit what I was looking for. So far the house is months behind schedule. The person (Lauren) who is in charge of the project keeps giving me the run around. I paid 300000 for this house and it looks terrible inside. There are crack everywhere, dents in the walls, spackle that is not finished, they painted it without cleaning so there is dirt clumps all over the walls. The trim looks terrible. The strip binding the house does not match anything. The crews show up for half a day.

Everybody was so nice, and any problems I had was taken care of. They have absolutely the best repairman that I've ever worked with. He's been out a couple of times and he was just out the other day. There was no front porch light when I got the house, and he went all the way back to Lowe’s and got me a front porch light. He even pointed out things that was wrong with the house, even something I didn’t notice. He was awesome. The quality of the home is not quite as much as I would have hoped, but I'm not disappointed in getting this home.

I was searching online and come across Clayton Homes. I spent a long time just looking at everything that was available out there, and I didn’t like to go any farther away from home than I have to for anything. And so, I had Lexington Clayton, which was close, and then Asheboro, Clayton was the closest. I called both and I knew that I wanted to go to Asheboro. The home consultant I dealt with was excellent. I picked out my floors, walls, and cabinets, and I’ve done the two-bedroom instead of the three, and that made everything much larger all the way through it.

I have a little issue with my Clayton home, and I need to report that one with the guy in Conroe, Austin. When you call the guy's attention, he goes to do the repair fast, but he needs to repair some drainage issue next week. I also have more issues, like the ceiling is cracked in the inside. We have to wait a long time to put out the order for going to fix my home, and I understand that because the guy has a lot of work. But, then, I have another issue that starts as soon as we got the home. The attention to the customer for repair is not so good. I’m not happy for that.

The first time we went to Clayton Homes, we felt really comfortable with the salespeople. Also, I really liked what we saw on the lot and that we were able to custom-order what we wanted. We didn’t have to take what was there. The overall sales experience from Clayton Homes was good. The consultant was helpful in helping us find the floor plan we wanted and getting everything set up. And anytime we had questions, he was always available. Although there were a couple problems, like with one of the contractors that did our concrete work, the consultant was quick to get them fixed.

Updated on 04/25/2020: They tore my house up on the livery because they did not cut the driveway in like Post to. 14 foot wide driveway for a 16 foot trailer. Got 23 cracked ceilings. Eight busted walls. I sign papers 9 17 2019 before Thanksgiving. I’ve been after them to fix things and make it right. They were supposed to remove the trash still there to this day 4 24 2020. They make it like it’s my fault me and my wife we been cleaning up ourselves and they got paid for it. All they care about is line their pockets. They have no customer care. Not even want to compensate us for all the time and money spent Out of all pocket when we paid them $62,000 for the home and for the job. So we are out weeks of lost wages.

Clayton Homes was amazing. They were really nice and willing to help. It was really smooth for the most part. But with the contractors, it was kind of a slow process and I understand that they were a little backed up. And then the people that put down my deep well were having issues with keeping people hired. They would hire somebody and then they wouldn’t show up. It was that kind of stuff. It wasn’t anything that was controllable so it wasn’t very much of a big deal. It was just a little frustrating to me to have to wait. But other than that, it was great. I was able to set up the space how I wanted it. I told them what I wanted and for the most part, they were able to accommodate me with that.

I like the way our Clayton Homes' house was built. The structure of the home is totally different and the wall structure is really steady. And most of all, I like it for efficiency because my utility bill is way down on what they used to be. Clayton's home consultant let me know to just call him anytime if something comes up. Any questions I asked him, I got a good and right answer. He explained everything that I didn't understand and was just right there with me.

The reps at Clayton Homes took the time to hear my story and find me a house that was within my budget. The place that we looked at was well-fitting and I like that my home is brand-new. I was able to customize the color of the outside and the shutters.

I heard about Clayton Homes from my aunt, and they made me feel at home, like I was more important than anything else. The home-buying process was very simple and easy. Once they explained to me the steps, it all fell into place. Phillip, the consultant, knew everything about them. It was outstanding. It was like it was second nature to him. The process did not take long because all the information and paperwork I had to sign went along with it. The quality of home is good and the house was fine the way it was, but I wished they would not do plastic fittings on the water system. When I first got the house, as soon as the water got put to the sink, they started to leak because it was plastic fittings. That doesn’t seal the way it is supposed to. We got that upgraded now, metal to metal, and it has not leaked since. Overall, Clayton is perfect, and I wouldn’t change a thing.

Bruce, the rep from Clayton, stayed in communication the whole time. If I had a question, I called him. He was good. I didn't think we were gonna be able to get a home and he worked as hard as he could to get us one. Clayton Homes got us in the house in a timely manner and they did everything they were supposed to do. But Clayton should take time and do it right when they make the house. The floor squeaks and they didn't hook up the septic tank right. So, the water in the master bedroom doesn't have a good flow. One of the doors won't shut right. The quality of the home compared to the cost was not what we wanted. There were some things that needed to be done, but it was better than what we had.

I had some experience with Clayton Homes when my dad worked there. The home-buying process was smooth, and the application process was easy and understandable. Brad, the rep who walked me through, was great and very informative. I was impressed with his willingness to answer questions. My other home got destroyed, so I was thankful to God in getting one and I love the home that I got. They got me in quickly because of all the issues I had with my other home. They were awesome and I’d recommend them in a heartbeat. It was a unique experience with Clayton, which you don’t get everywhere you go. It was very enjoyable and they were very helpful.

My wife and I went in there one day and looked around. And then I stopped in there again and the guy said, “I think I got just what you need,” and we went from there. The home buying process with Clayton Homes was great. They were good people, and they answered any questions I had. They took their time to explain things to me, and they are great people to work with. The consultant we dealt with was very comfortable, too. I bought the one on the lot, and I like that I have roof.

Everything went smoothly and very nicely with Clayton. It was a quick process too. It took about four months from the time we first looked at the trailers on the lot to the time that we signed everything. I was very satisfied. The rep made sure that we knew what we were getting into. We’re very young, so he helped in that aspect. We didn’t have any worries or stresses about all the paperwork and he explained everything to us. Clayton did everything perfectly, and the quality was fantastic in relation to the cost. I didn’t think they made mobile homes so pretty. I love the size of the home for the price. We didn’t think we would be able to have a four-bedroom. So, that was amazing.

I’m extremely satisfied with the home buying process through Clayton Homes. The person who helped me out was excellent. I was able to customize what I wanted to in the home. I love the home. It was the best thing I've ever done.

I give Chris and all the guys out there in Youngsville 10s across the board. I appreciate that they were very professional. I’m in the business as well, so the consultant I dealt with and I spoke the same language. They were very knowledgeable about what they were saying. And they did what they say they were going to do and when they said they were going to do it. I do business with people like that. I bought a used home from them and we came together on a fair price. Otherwise, I wouldn’t have bought it. If I could change anything, the only thing would be to lower their price. Nevertheless, overall, I feel good about Clayton Homes.

I worked with Zac and Stephanie and they were great. I told Zac I had to be in there before the 1st and he had me in there two weeks early. And if I have a problem, they normally come on out within a week and they make an appointment and come fix it. The maintenance guy, Anthony, was great and he was very nice. If you tell him something was wrong, he didn’t mind fixing it. He went over and beyond. I hate that he's not with them anymore. Also, I don’t feel like the quality of the way it's built is the money I paid for. But I love my home.

I was renting for about 10 and a half years from my landlord and I got tired of it. I got tired of seeing all my friends leave and doing better. Clayton's homebuying process was very good. They went through it step by step with me and was telling me what I had to do and what I needed to do, and I did it. There are a few minor things that they need to take care of. And I called them. They’re supposed to be sending the superintendent out here.

The quality of the home, as far as what we have put into, is really good. However, there are a few things that we had asked and paid for which we had found out that wasn't done. We had asked for OSB board to be in the bathroom surrounded because we needed handicap bars. We had paid for that then we had found out that has not been put in. We've had some trouble with something across in the ceiling showing and they had to get a specialist that does drywalling out to fix that. We've also had some trim come loose from the ceiling and they've had to put it back on. Then, the hoses under the sink weren't tightened up, so it leaked once they got everything in place.

Clayton Homes' consultant was great ‘cause he was personable. He made sure to return phone calls and took care of everything that needed to be taken care of on his end. The home feel is very well put together, and for the money that we’ve paid and are gonna pay, it's definitely worth it. The community the house is in is in the woods. It's quiet and away from everybody. I love it.

Everything went fine with Clayton, and I am enjoying my home. I worked with consultant Jim, and he was very helpful to show me everything about the house that he thought I needed to know because I didn't know much about a mobile home -- I had always lived in a brick home until my home burned down. Then there was another guy named Mike and he was nice too. After I picked out the home that Jim showed me, Mike came out and measured the plot. He also showed me how everything would be set up on the plot and where everything would be. So, all in all, I was satisfied with what they did for me.

Buying a home from Clayton Homes was really easy and good. The home consultant was super nice. I had his number and I could call him at any time. He always answered all of my questions. I had to order my home so I got to pick what I wanted in it. I changed the way the wallboards are hanging. It’s turned to the side to keep from having so many of those little seams. Giles Manufacturing made this one, and it’s one of the things they did in the front room. And it's one of the reasons I really liked the home that I got ‘cause I had them do it in the bedroom also. However, whatever's inside the cabinets around the refrigerator and the kitchen are not very thick or sturdy enough to hold something heavy. I don’t know if I would put a hole out on the bottom. Other than that, I like the quality of the house.

I liked working with Lauren and Clayton Homes very much. They were fantastic people and I got anything I needed done. I can complain about my trailer but I can't complain about them. The reps were good and they answered any questions I had as well as any problems, or they came. They were excellent. I also like my home very much and I'm very happy but I have come across some major issues that I’d like to wrap them on the head. A couple of months ago, there were seven people in here, and all of a sudden, we heard what sounded almost like a small bomb. Everybody got scared and ran out. We had it checked several times and nobody could find anything but I know something happened.

The people I dealt with at Clayton were beyond excellent. What I've needed, they’ve been getting for me. The house had a lot of bumps and bruises that I’m still dealing with but if you build a home, you’re gonna have problems. Clayton addressed the problems and they took care of it. I was very satisfied. I’ve also lived here before but I lost my big house in Florence and that’s why I got this one here. I moved closer to home. I love the area. It’s home.

My home buying experience with Clayton Homes was absolutely wonderful. It was easy, all the workers were friendly and helpful, and all my questions were timely answered. Buying a home can be fearful, but I didn’t have any sense of fear walking in because everyone embraced and reassured me every time. I like that the rep was available, listened to my concerns and didn't brushing me off as a female. They treated me like I was number one and that I was the main and only customer that they had to deal with. I tell anyone who has asked that they need to go to Clayton.

My purchasing experience with Clayton Homes was very good. The people there in Crestview really helped us out. They explained everything very well. We've had to call them out a few times, but they would schedule somebody to come out and correct discrepancies that would happen. And so, that portion was good.

Clayton has the nicer quality versus lower price. The home buying process was great. Colin, the home consultant, was very awesome. I looked at the house and I liked everything about it so that’s what we went with. I’ve had a few issues with trim and things like that, but for the most part, it's good.

We liked the way the house had looked on the internet, and after I asked LGI the questions I found out they’re a pretty good company. It’s pretty easy to get through. They worked with us. We loved the home. The kids are happy. We have just a few flaws with the home, but overall, I'm happy. It’s just some other things should’ve been done to the home. But overall it’s a really good build. My wife needs it to be handicap-accessible, and the home is really not fully equipped to be handicap-accessible. So, in the future, for other disabled clients that wanna get in a home like that, I would suggest that you have a roll-in shower, because that’s one of the problems that we’re having. We don’t have a roll-in shower, and then it takes two people to put my wife in the shower. And then, all of the doors need to be widened. But other than that, everything is okay.

My husband and I started the process of buying In July. All seemed to be going pretty smooth, that is until around the beginning of October. We’d already had our pre-approval so we had be gathering information as needed. We were told in October before our wedding that the house would more than likely be done before or shortly after our honeymoon. Then one thing after another it’s been pushed back. We were told on closing a month ago it would be done by the end of this month. Now it’s sometime in February.

Purchased the home in April and I’m still not in the house yet. The county has held us up some but when we got through that they still haven’t got me in yet and now we are going into the rainy part of the year so it’s going to take a while longer. I’ve complained to the home office and basically was told there wasn’t anything I could do about it taking so long. They’re saying now it’ll be another 3 or 4 weeks because of rain. This could have been avoided if they had came out and finished up a couple of months ago.

I’ve always live in Rutledge and there’s a Clayton there. We purchased a home and both the representative and the buying process were excellent. It was very easy and he was very knowledgeable about the homes and options that I had. We're in the home now and I like everything. My wife loves the floors, the laundry room, and those kinda hidden in the kitchen. The quality is good for a single wide. The only issue that we have is the strips holding the panels on the wall together would break really easily. So, the only recommendation I have is for the manufacture to find some stronger strips. Other than that, everything is holding up very nice so far. So, we’re very pleased with it.