Clayton Homes Reviews

When my husband and I decided to buy one we decided it would last us for the rest of our lives since we are in our 79s. Wrong. They had to come out many, many times during our year warranty and should have after that. We got the extended 5 yr warranty but it was definitely a waste of money. Our unit sat on the lot for a year before we bought it but they did not tell us that until we started having problems. First thing we noticed was our laminate floor was not properly installed. It had bubbles all over it which one guy tried to fix. He just didn't get them all. They would not replace the floor. The next big thing was a leaky roof. It was caused by the contractor not filling the bolt holes when he put the trailer together. They fixed that but the roof was shot anyway. It is leaking at the point and and we are currently replacing it to the tune of $6,000. This is after living here only 2 years.

We went to Clayton because they had the size of the home that we wanted. I wanted to go through the Clayton in the county I work in, but they weren’t very helpful. But Ted was awesome, very energetic, and anything we’ve asked, he knew about. He was very straightforward and very honest. I was very pleased with Ted. I bought 15 and 1/2 acres of land, and I also bought a smaller home. The girl I first went and talked with there was awesome. And then we went back to Ted in Powell to see what the final numbers would be with him. We then went back to New Port in Cocke County, where we went to Clayton’s, and told the girl what we wanted. She got some man that was there to help her see which model that we wanted. When he came out, he said that we would want this model built in Maynardville. I told him no. We got one that’s out of White Pine, and I didn’t want one out of White Pine because we live in White Pine.

I built a mobile home park last year from scratch, and then so I was riding around talking to different dealers and seeing which one I liked. So far, I've bought 12 homes from the people at Freedom Homes of Hattiesburg, and I’ll probably buy another 12 in the next year and a half. The people down here at Freedom Homes are not only awesome people to work with, but I’ve become friends with them. They’re good people. If I call or text these guys to tell I have a problem, a guy would be at my park fixing it within four hours. That kind of customer service can’t be bought. These people take care of me like I’m family.

We traveled over an hour to visit the Lakeland Florida location. When we arrived, a Saturday morning, we were not greeted in the office and stood there waiting to be acknowledged. There was a scribbled sign on the door showing the consultants will not show models. I asked the consultant, Tasha, about a specific model, “country cottage” and was told Clayton Homes has no such mobile home. I showed her the Clayton website, as well as the Lakeland location site, she walked away. Needless to say so did I! I drove not far to Palm Harbor Homes and was able to enjoy a pleasant tour of their models along with a very professional friendly staff! Never again Clayton Homes! Shame on you! (They has nothing noted on their site either about not showing homes.)

When we stopped in Clayton Homes and looked, we liked what we saw. They have good quality homes and the salesman, Steve, was really good. His willingness to work with me and to help me in any way he could impressed me. Jerry and all of them were really good people too and I didn’t mind doing business with them. I like the reclaimed wood look on the home's vinyl flooring. I love the master bathroom. It’s very roomy. My wife loves the tub and I love the way the shower is designed so it was a win-win. I’d tell friends who ask about Clayton to go there and talk to Steve and Jerry. I’m very satisfied with the experience.

We are very disappointed with our modular home which we still are not in. Mostly due to weather which no one could control. What disappoints us is the quality seems so cheap, less than builder quality. Cabinet doors very thin. No bumpers on those doors causing them to slam. Cabinet door handles made the doors splinter as obviously they were not installed correctly. A LOT of nail heads showing. No cool air return vents which was surprising to us as we weren't informed they wouldn't be provided.

We went and stopped by a lot at Clayton, and we were satisfied with Lewis the consultant. He called and we received mail even after we submitted the closing. He kept in communication just to check and see how everything was. We bought one of the sales and I love the lot 'cause it's on a family land that we bought.

One of my best friends live in a Clayton home for about 20 years, and it's in a really good shape. So I felt like it is a quality brand. And then, when I went in there, everyone was very nice. Hunter was the salesman and he was very friendly. He was not pushy. He didn't act like he was gonna die if I didn't buy from him, but he was very kind and answered all my questions and listened to what I wanted and showed me one that I really like. And then, he continued to be helpful through the whole process. He's a really great guy.

The home buying process with Clayton Homes was good. David was my home consultant and he was excellent and truthful. But I’m waiting to get the inside of the house repainted because the paint job from the factory was very, very, very poor. You can see roller streaks all over the place. There are different shades in different places. They said they were gonna repaint it in three weeks, but nothing has happened yet.

Clayton Homes are good people. Buying from them just took a couple of days. They do good business.

Overall, everything with Clayton Homes went very well. My home consultant was very knowledgeable. I thought I knew a lot about these things as far as fabricated homes and prefabricated homes. And all the way, even after everything was completed, I still had contact with her, and she continued to provide any information I needed, any help or direction. The repair guys came out when they said they were gonna come out, and they followed up on anything they were gonna do. They took care of any kind of little odds and ends, and a bubble in the floor from the factory. They did everything. The quality of my new home is very good. We pretty much left it like when we purchased. We haven't changed anything other than the matting. I put the home on my own property. We've got some farm property. Nearest neighbors are quarter or half a mile away, so that's good.

I drove by a Clayton Homes facility before. We liked the home layout better so we bought a home and the home buying process was good, quick, and easy. It was completed within 3 weeks. We bought the lot model that was there, as it is, and so the process didn’t take long at all. Also, the home consultant we worked with was great and very knowledgeable. He explained everything very well and went with it in detail.

Everybody at Clayton has really been good. Joey, our consultant, explained everything very well. He went over it very carefully, and if there was a part that we didn't understand, he would take the time to stay on that part and break it down to where we could. And we're pleased with our new home. We had a couple of issues, but they got those fixed. Our biggest one was trying to get the front door lined up properly and where it would close. It had like a bow in it and it will close and lock, but if you didn't lock it, you could reach up there with your hand and hold the edge of the door and pull it open. The last people that worked on it were super nice and they made it a lot better than what it had been. We also love our neighborhood. There's only a few of us where we're at and it's quiet.

I've been at Clayton Homes before checking on mobile homes. At that time, they had a better deal than the others. At first, buying the home was kinda difficult because they had to change salesmen with me because he was leaving. After all that, it got a little bit better. Pat was very kind and considerate. She answered almost every question I had.

I drove by Clayton's lot on the way home from work, and from where I live, they’re the only ones that are around doing a mobile home dealership. They're awesome people and they give a great price. The total process took about an hour, and they were showing me their home also. I'm satisfied.

We were driving and we ended up at Clayton Homes one day. We met Kristy and she was the bomb. She took us through the process and everything, and she had a lot of knowledge. She was really good to us, worked with us a lot, and helped us out a lot. She called us every day, kept us up on everything, and made sure we were okay. Everything went well in the buying process and our home has been built really well. Everything was the way we wanted it and it's perfect. I love the bathroom, particularly the baseboard and the way they got the hardwood. I just love the whole trailer and we’ve been in our home for about 6 months now.

I first heard about about Clayton Homes through a friend of mine, Craig, and then I worked with a Clayton home consultant named John. He has the knowledge and was helpful. He also stayed in communication throughout the buying process and got me informed with everything. The home buying process had been great and I had no complaints. While I’ve had some issues with my new home, it was usually what one gets with a new home and nothing major. Everything’s been good and the gentleman who came in and did the repair was professional. Now, everything’s been going fine.

The people at Clayton Homes were very nice and helpful. We lost our home to a tornado in January and we needed to get something very quickly, but we couldn’t find anything exactly like we wanted. It was a bit of a task, especially that we’re closer to our retirement years than being young. Clayton Homes was instrumental in working with the manufacturer to move ours ahead of their production line to get it done as quickly as possible. It was only a couple of months that we were able to move in our new home.

I was selling my family home and was downsizing because it's just me. A lot of people nowadays are buying old apartments and I thought why would I buy an apartment when I could have a house. I bought my mom a mobile home years ago and she loved it so I thought I'd go looking. I saw many of them but this mobile home has the best floor plan because it was more modern. The other ones were still old fashioned. This home fits me perfect only because I'm not a big carpet person and the one I picked, the only carpet is in the master bedroom and I love it. I also love the linoleum and the gas stove. I loved everything about the home. Clayton Homes might have made it for me. Marie, the rep, was so good. I liked her professionalism and personality. She made me a deal I couldn't refuse.

Clayton Homes had done a good job. If I had some little things that need to be repaired, they're really quick to do it, and I sure do appreciate it. The salesman, as well as the repair gentlemen, were great. I really love the quality of our new home as well as their country location.

I buy and sell mobile homes, and have been in the business since 1984. I buy used ones from the Clayton Homes retail center here in Rocky Mount, and I buy some new Clayton Homes from one of their factories in Tennessee. They build a good homes, and their brand new ones are excellent. Their options are helpful for somebody ordering a new home, like, you can change the outside color of the vinyl and the shutter color. You can also make the home more energy efficient or you can put OSB wrap which is like a plywood wrap around the outside. I recently purchased three homes from their Tru series, which is their more competitively priced units. They limit some of the options you can get for it, but they do that to keep the price low. So, I'm happy with that as a dealer because I sold these three units to a mobile home park that was just looking for a low price.

The home buying process with Clayton was good and easy. The people that I worked with, James and Judy, were there every step of the way and helped with everything they could. Every question was answered. They were great and I got my first home.

Clayton Homes has been wonderful. We were sold on our home because of the barn doors and the guest bath, which I like because it's separated. When you walk in, there's a sink on each side with the towel hooks and the mirrors. And then, the sinks are separated with an actual door from the toilet and the shower. Everything went well besides having to wait from October, from when we bought it, to have it set up. We closed on it in February, and then we moved in within two or three weeks. So, that was really impressive. I feel really good about its quality, and I love the openness in the home.

We’ve only had this house since February. I was satisfied with the home buying process of Clayton Homes. We've had good interactions with the home consultant and I like the home and its location. Stuff just happens. The countertop started peeling up outta nowhere and the bathroom window was leaking. They came by a few times and did different things. They tried to repair the windows several times by caulking it around the outside of the window and it still leaks. So, they decided to replace the entire window. After that, they came back out to do a trim on the inside of a window that they replaced, and then do a countertop. But they’re still not done yet with the repairs. They still gotta come inside and do the little quarter round trim and I've been waiting for two weeks now. The repair guys have been good though.

So I bought my trailer 1 year ago in July 2018. It came in August of 2018. It came with windows locked (which caused them to break the locks) and doors locked (which caused me to have to break into one bedroom). My carpet is pulling up and I now have staples coming from my flooring. My kitchen window and bedroom window are crooked and kitchen window needs to be propped up, still a year later. My kitchen cupboard is starting to fall down. My doors don't seal properly. I have to put plastic on my windows, because I lose so much heat out my doors and windows. I would never recommend anyone to buy these houses.

We had an excellent experience purchasing our new home. We already had the land with a single wide on it that we are trading in. Water and Septic are already in place so you would think that this would be an easy set up. We moved out of the single wide on Sept 3rd 2019 with the expected delivery date of our new home by the end of Sept.

Everybody I dealt with at Clayton Homes was very pleasant and good to deal with. John stayed in communication with me through the whole buying process. The quality of the home is great and the location is even better.

We were looking for a mobile home, went down the street, and looked at all of them, and we decided to stop at Clayton. The management has changed now since I bought my home. I didn't think much of the management that was there then, but since I bought my home, I have such a difference in the service. The management is much better. I didn't meet the new manager, but the service department has always helped me. Charlie is the lady from the service department, and she helped me a lot. I'm 82 years old. My son came in and helped me. I went through Pelican to borrow the rest of the money that I needed, and they got to the bottom of it and straightened out things that needed to be straightened out financially.

I pass Clayton Homes on U.S. 25 on my way coming home. I was familiar with the name and I’ve seen several of their houses throughout the county so I decided to check them out. I met with the home consultant, Kevin. He was a very nice man, very understanding with those of us being deaf, was very helpful, showed us some other homes, discussed price ranges, and really gave us the full scale of what to expect and what was included. We ended up buying a home and getting a free upgrade. I was very satisfied with the counselor and I would recommend him to another person if they were looking. We did some customization in our home. We added a ramp at the door, a deck, and a sliding glass window. We were able to choose the colors that we like. I’m living there right now for six months and I love it. Then my electric bill there is so much cheaper than my apartment. I’m through a program called Smart Energy and I’m really happy with that too.

Everything went great with our Clayton Homes consultant. Whenever we had a question, they were there to answer and didn't give us any issues. Any questions we had, they knew about it. We love the location of our new home. We ended up kind of mirroring the part of the floor plan, and there was no issues with getting that done. Instead of how it was originally set up, we mirrored that half of the house and they did it with no problems.

We talked to a consultant from Clayton Homes and he was good. His name was Craig and he answered all of our questions. And if he couldn't, he would ask someone else there. We were 100% satisfied with the home buying process and so far, the quality and location of the home are good.

We were looking for a new home and we drove by the Bryan location, and that was when we called Wendy, our consultant from Clayton. Wendy was wonderful. With other companies that we went with, we felt pressured and we were shown homes that were out of our price range. But she was very knowledgeable and did not push us at all. The home buying process with Clayton was wonderful. I was very satisfied.

I needed something that was economical, and the specific one that I purchased was about the most economical one that Clayton Homes had available. The salesman and the overall park manager both worked with me and they were both very personable and were on top of everything. We ran into a problem after it had been set up for about three months. The shower fixtures began to work themselves loose from the mounting in the wall and water started leaking out into the wall. It’s a two-bathroom trailer, and both of them had the same problem. Both shower fixtures were not fixed in tightly and constructed in such a way that they would hold tight. Just the simple act of turning it on and off, somehow moving the pipes worked the joint fixture loose and it started losing water into the wall.

Clayton Homes did very well and everything was fine. I was quite happy with the home buying process. Joey is the general manager and he's pretty well-versed. We have our own little lot, and I picked out a lot and bought a lot. It meets our needs quite well and fits well within a budget for what we were trying to do.

I bought my home 31/2 yrs ago. The floor fell in and I called Clayton Homes of Indiana and was told that there was only a one year warranty. You would think that Clayton homes stood by the craftsmanship of their homes. I understand that mobile homes are different from regular homes, but I'm sorry that's SAD!!! Beware if you buy and if you do you better hope if something is going to go wrong with your home pray that it happens in the 1 year warranty. Their Representatives are rude and don't give a crap.

The rep from Clayton Homes was wonderful although I’d like to see less paperwork in the home buying process. I lived in the neighborhood before and I put the home that I bought on my dad’s property. It looked like a good house and everything was fine, so I just left it as it is. The first repair gentleman was crappy but the new guy got everything situated. He came out and fixed everything. I've recommended Clayton eight times.

Everything is great with Clayton Homes. Everybody gets along wonderfully and that’s the way they’re keeping it. The home buying process was very easy. I love the quality of our new home.

I’m very satisfied with the home buying process at Clayton. However, the sales rep was not that good. She gave me dates that we were gonna have the process done and it ended up being pushed back three months. I ended up working with the manager of the whole Roxboro who was great. The home is built very nice.

Clayton did a very good job when we purchased our home. We tried to work with a different mortgage company at first, and it gave us and them quite a bit of grief, but they helped me get with a different one. And then it went much smoother. They also did a good job with communicating with us, either by phone or email, and they were very easy to get a hold of. As far as the house itself, there is some settling and a little cracking, but they told us that they would wait for it to settle and then they would come back in and fix that up for us. And its quality is fair for what we paid for.

We looked around and there were three Clayton Homes within driving distance. We went to all three because we found out that they had different models, different home builders, and different things. We ended up with Clayton Homes of Hampstead mainly because of James, the salesman. He was awesome, he was understanding right away, I felt comfortable with him, and he wasn't pushy. He, overall, was pretty much what sold us to purchasing the home from there. Eventually, we got to be friends with him as well and are keeping in touch with him every month or so. I feel like the relationship blossomed into somewhat of a friendship.

I purchased my home with Clayton in 2015. Within a year of purchase I have nothing but problems. I had my AC unit replaced, carpet repairs, cabinet and countertop repairs. I took pictures and complained about the issues so much that the last time I complained I was issued a $1,000.00 check. But I was forced to sign a disclosure stating it was the last time I could call them for repairs. That check was to replace my family room carpet and kitchen counter tops. Since then I have had nothing but problems and headaches with this home. This was supposed to be my dream home but in reality it has turn out to be the biggest nightmare and mistake I have ever made. I recommend nobody to purchase from Clayton homes.

NO NOT BUY A HOME FROM THIS COMPANY! I bought mine from Carter's Homes in Fletcher/Fairview area. Only three years old!!!! Everything in it is made on the cheap! I've had electrical problems, trim falls off constantly, developed roof leaks around vents, doors have come unhinged, nail pop ups in vinyl, can't replace electric covers because they are cheap and made NOT to come off. Outside light housings didn't fit from day one. The houses are JUNK! Regret the day I bought from Carter Homes!

Clayton Homes was wonderful. After our home burnt down, they worked with us to get us into a new one. They were the only ones that seemed to wanna help us. The other ones were like we weren't good enough. On the other hand, Clayton answered anything we had to ask and tried to put us in a home that we could afford. They treated us like family. If I had a question, I could call them anytime and they would answer. They kept me updated on everything. They went above and beyond their way to help us and they worked really hard. Our home is the '86 model but it's in really good shape. I like my kitchen.

Clayton Homes has nice and sweet people. But sometimes, it seems like everybody is not on the same page. We’ve had some serious issues since we moved in and most of that has been little stuff. But it has come to build, and build, and build. And it just got to be too much. There is so much wrong with this house and we are very unhappy with it. But right now, we’re desperate to keep it because of the way things are going financially for us. Still, the construction of the home is totally crap.

This home was delivered on 2/14/17. Since that date I have had more than 10 leaks and visits to my home by TRUMH etc and as of 9/19/19 the leaks continue. My cabinets peeled and they stuck a decoration board to hold down what is peeling instead of replacing and I still have an end piece on one cabinet they just refuse to fix. They started off by not coming to look at the roof in just a few months of delivery and making me file with insurance who came and looked and said this is the problem of the factory and then the factory referred me back to Clayton and here it is Sept 2019 and I still have leaks that are not fixed and no one wants to do anything about it. The last visit by contract workers that TRUMH sent revealed that there are screw holes / nail holes that were made then not used and not filled so water can travel and come into my home.

Clayton Homes is known in the area, and they're good at what they do. There was a girl I worked with who sent me there. The buying process went great and the response was quick. It was very well put together and thorough. I was impressed with how upbeat the rep was and she was positive to figure out what she could do to help us. She was just honest. We enjoy the home but we've done a lot of remodel to it. We put in a brand-new kitchen and floor, and we also replaced the sub floor. It needed a deep clean, and we painted and cleaned it. We may work on one of the bathrooms next. Everything has been very good with Clayton Homes.

The Clayton Homes salesman that I had working with me was very attentive and very helpful. And even after the house was set up, I could call and ask questions and get help with various things. One time the flooring was buckling a little bit, so Clayton came out and fixed it. I have already recommended someone to go to Clayton Homes.

I had gone to a Clayton dealer down in Shallotte four different times and I didn’t have any luck with them because every time I went, they kept changing prices on me for the same house. One time, they told me that the price that was set up includes delivery and brick underpinning. But when I went back, they told me it won’t be brick underpinning and that it was vinyl. I ended up at Oakwood in Chadbourn and the experience was almost as good as when I got married. I talked with Tammie, the manager, and I looked at the same house that I looked at in Shallotte. The name of the house was Thrill.

Clayton was really good during the home buying process. They did what they said and everything went well. Abby, the one doing all the sales was great. There was a time when I thought the build was a little slow, but that was right after a hurricane and I knew Clayton was busy. In the bathroom of the home though, it wasn't right around the shower stall. My rep went to work on what needed fixing and Clayton had to redo it. Their people are good folks to work with. They did me good.

I was replacing a mobile home on my farm and I just went into Clayton Homes and ordered one. They explained and evr was really easy. I was able to follow up with the lady that was in charge of the sales and she was perfect. The quality of the home is good. The guys that delivered it did a good job. Everything got done and they set it up nicely. It was a good experience with Clayton Homes.

We were selling our other home and we went over to Clayton and talked to them. They came up with something we really liked and so we went with them. Our consultant was fine and kept in communication with us.

I was very satisfied with the home buying process and the rep whom I worked with at Clayton. I purchased a home from them and had some concerns about the asbestos and the breathing part of it as well as the formaldehyde that's use in building it. Still, I'm very satisfied with the quality of the home.

My husband bought a home from Clayton homes 3 years ago. The home was brand new. The home only being 3 years old we constantly have to nail trim back on the wall. The trim around the door frames and walkways are scuffed up. The dish washer broke once and had to be replaced. The ac has been leaking this whole time after calling several times and complaining. They finally fixed it this year because I hired an ac man because the people they use couldn't find the leak. The drawers in the kitchen are breaking, the cabinet doors are falling off and EVERY door hinge on the house has had to be replaced due to being cheap. We are now currently faced with trying to find sheet rock with the matching wallpaper because the electrical boxes were not nailed to the studs and my dog ripped it out of the wall when his foot got hung on a cord from my lamp.

The interaction with the reps from Clayton Homes was good and they explained all aspects of my home purchase thoroughly.

Everything went very smoothly with Clayton Homes and I was very pleased for the most part. It took a little bit longer than I thought it was going to, but everybody told me that was how house buying went. By the time we had signed the papers, it took them a little minute to be able to get the house ready to be lived in. We had to make the first payment before we were even able to move into it. Then we had a lot of bad weather at the time. But all in all, I was pretty satisfied with the process.

I'm still waiting for Clayton Homes to come and change the bathtub in the master bathroom. The tub was all chipped on the side around the faucet and gouged down near the drain. They took pictures which were sent in, and they contacted the manufacturer. They said they would be out shortly to replace it, and that was three months ago. They told me that it would take a little while but I'm getting a little bit disturbed about the whole thing because we pay a lot of money for the house and I want a bathtub. It would be nice right now to be able to soak in it and I don’t ever use it.

Everybody from Clayton Homes was fantastic. They were very professional and knowledgeable. We have the basic model and we love it. Everything’s great. If we ever have a little snafu on anything, I call their rep, Maureen, and they're there within the next day taking care of everything.

I liked the quality of the home that was built from Clayton and I wanted to find a dealer that I could trust. I was not comfortable with a lot of dealers I visited but I was comfortable dealing with the rep at Clayton. His name was Pete and I felt that he was truthful with me. He also worked with me to get additional discounts from the regional manager and I had a very good relationship with him. The buying process took some time because before I could purchase the new one, I had to sell an existing mobile home that I had on my lot and the sales consultant helped me sell it. All in all, the whole process took nine months or so and so far, the quality of the home that I got from Clayton is great. We've had some problems, but the dealer and the factory has taken care of those problems.

Buying from Clayton Homes was more easier than I thought it was. The whole process took about three months and their consultant stayed in contact with us weekly and kept updating us about what was going on. If we had concerns and if the the lady that we were working with or her boss couldn't answer our questions, they would call corporate office and they'd answer them. The quality of the home is good and we haven’t had any problems, so far. Clayton Homes helped me become a homeowner. And I have referred three people that’s in the process of getting a home from them.

I liked Clayton Homes' proximity and that it’s owned by Berkshire Hathaway. The rep worked with me and he was very good. I kinda got into a difficult situation with the POA and he helped me exchange different type of properties. They were accommodating for that. I was able to get credit because I downsized on the model. They listened. They ended up doing what I requested. They were flexible and that’s the most important. They didn’t try to hit me with something that I couldn’t do. The home was good. There were some post issues like the door was kind of jammed. We had to do some post repairs, but it's okay. And for the price, the quality is good. I’ve been down about two or three months now and so far, everything seems to be working okay. I was satisfied.

We were in the market looking to buy a home and started looking around. Clayton Homes was highly recommended on every website we visited so we thought we'd give it a try. We're in Flat Rock, Alabama and at the time, we didn't know that there was one a lot closer than the one in Athens, Alabama. We could've gone to Albertville. The home buying process was great. The wait was hectic because of the weather issues that were going on at the time, which was to be expected. It rained for three months, off and on, and it was so wet that they had to use specialized trucks. The guy that brought it out had a specialized truck with a hydraulic lift on the back that allowed him to get into the plot. The home consultant was great too. She did everything she could to help us. She gave us her number and we called her any time we needed to.

We had problems with the lender, not that our credit was bad. We had impeccable credit, but there were requirements that they made us go through. There was a problem at Skyline Homes where this was built, and I’m not satisfied with some of their staff at all. I wish that we would have been given a heads up that Clayton had models that were discontinued, instead of already closing and then we’d come to find out we had to go through finding another model that suited the one that we wanted. But as far as the Clayton sales team, there were two people there and they were pretty good. Michelle did pretty good in trying to get us accommodated. Other than a few corks I have about the home, it’s okay.

I walked in at Clayton Homes and I worked with them due to their affordability and great customer service. They helped me with the application and Tom was great. I was impressed with his customer service, his energetic attitude and his helpfulness. They explained the process of the application and how it works with their banking. We like the quality of the home.

As I was visiting a home, I had seen Clayton Homes out there and I just went in to see what they had, and everybody was really good to me. Their reps were very friendly and willing to spend the time to find what I wanted and help me. They were informative and were really good to work with. They took my calls and answered my questions the best they could. If they couldn’t, they'd get it from where they knew they could get any help. If it was above them, then they would get it and then let me know. I now got a nice home and I'm satisfied with it. Everything that I found that may have been an issue was taken care of. It was a good experience, overall. I'd tell others to go to Clayton Homes and see if they could work with them. In fact, my sister and step-daughter are in the process of working with them now.

I was happy with Clayton's home buying process. Their reps were right there with me all along and they had my back. However, I got some couple of trims that keeps popping out now on the inside of our home, on the walls. And then, my kitchen sink has water coming out, and for some reason, it's not giving me much pressure. It's got two different switches. You can turn the spray on and it sprays hard, but when you turn the regular water on to it, there's just a little small drain coming out of the spout.

I just bought a used home from Clayton Homes and the process was good. I didn’t have any trouble at all. It went kinda smooth and the guy I dealt with really has done a good job with everything. If something was a whole lot of reading and I didn’t wanna read, he explained it to me really good. I was well-pleased with my experience. I like Clayton Homes and I got a couple of other Clayton Homes. I got a 2004 and 2005. One’s a three-bedroom, two-bathtub, and the other one’s a two-two. If I decide to get a newer one, I would definitely go with Clayton Homes. It’d be my first choice.

Donald was my Clayton Homes consultant and he was excellent. We were able to customize our new home. We had a door and a window switch places, so whenever I came in the house, I didn't have to go all the way from one end to the other side. It all came down a long hall, so it worked out a lot better that way. However, I have a few repairs that need to be done. I left a message for Dennis, the repairman, but that was about a week and a half ago. Still, I had really good interactions with the contractor. Overall, I've been very satisfied with how everything went with Clayton Homes.

Everything went pretty well with Clayton Homes. I didn't wanna get a really expensive house and they had a good special going on. And it was very satisfying. I'm a single dad, so it was hard for me to really afford anything expensive. I got a basic home and the quality of the build is good. It's a big upgrade from what I had. The rep I worked with was a great guy. He was very helpful and understanding. He was there for anything I needed. I called them every time I had any questions or concerns and he answered and it worked out great. I've already recommended Clayton Homes to three friends.

Clayton's salesman, Billy, was awesome. I was impressed by his attitude and his honesty about everything. It didn't matter what the good or bad was. He was straightforward about everything and let us know upfront what was happening each step of the way. We changed a few things with the home. Instead of carpet in the living room, we did linoleum. We also had a covered front porch added on. When I had concerns, Clayton jumped on it immediately. The home I got is built better than I thought. Working with Clayton has made my life a whole lot better. I’m working less hours and making about the same money. I’m getting to do something that matters.

Clayton Homes' home buying process was fine, overall. The only problem we are having now is the French doors that go out the back are leaking and nobody can seem to figure out why. But Clayton Homes got a new door on the way to replace the whole door and the trim. So, the problem is being taken care of.

I was 100% satisfied with Clayton Homes. Everything went very well and timely. I’m from the old school, and they treated me very well. My consultant did an excellent job. They checked on me quite a bit to make sure everything was going like it should be. I bought this home around January and I was living in it by March 1st. The contractors that they hired to help along were wonderful. I’ve never seen anything like it. Truly, they were on the ball.

I was getting evicted and I walked in at Clayton Homes and said I needed a place to live in 30 days. They showed me some great options in an area I really wanted to live in that were ready to go. I love the house I chose. I had some issues with the city of Dickinson getting my house approved to turn the electricity on, but that wasn't Clayton's fault. Clayton was wonderful and they were helpful along the way. I talked to them everyday and they kept me updated on everything. We couldn't take a day off of work during the week to sign all the paperwork, so they had a notary come in on the weekend so we could get all the paperwork signed and we could own a home. I was moved in on the 30th day when I needed to be moved in. For a manufactured home, it is very high quality. There are some spots under the floor as we have flood coming in when it rains, but it's Texas. So far, everything's going great with Clayton Homes.

The home buying process with Clayton Homes was very easily done. What took the longest was for us to make a decision. I had a salesperson named Brent and he seemed just as home-bound as I am, and we got to know each other pretty good. It seemed like he was very church-oriented and had a great personality. I ask, he gives me an answer. Whether I like it or not, he tells me the truth. Couldn't have asked for a better salesperson. The home is top of the line and I got what I paid for. I sold the home that I had lived in and in my opinion, I got just as good a home to live in now as I had before.

Clayton has good homes and when I got mine, I put my furniture in and decorated it like I wanted. Even though I’m still having a problem with the well water, I was satisfied with the time the reps took with me and every time I would talk to them, they would explain things to me. They are good people to deal with.

I'm very satisfied with the home buying process with Clayton Homes and everything went well. They were able to stay in communication throughout and I actually heard from them again yesterday. I also had very good interactions with the home consultant.

Allan, Clayton's home consultant, was wonderful. He was very nice to me and did everything he could to tell me everything about the home. Their process took four to five months, and now I have a Clayton Home. I like the quality. Going with Clayton has made it a whole lot better for me and my family.

We shopped around a little bit and looked on the internet. Then we drove out to Oakwood, which is owned by Clayton, and went shopping. The home buying process was great. The application process was easy and went quickly. I had a wonderful salesperson. He's very outgoing and strove to pretty much meet anything I needed. He got on any questions or concerns I had right away. He called the people that needed to be called and got a response within the day. So far, everything seems pretty good quality and nice. Although you got the common things, like a piece of molding that might come loose here and there, it has all been put back up right. During the warranty period, if I had an issue, I would call and they'd have one of their crews come out and fix it.

We bought a new home in Beaufort Sc. While we were purchasing the home service couldn't be better. After it was paid for, things changed rapidly. The home was NOT placed until almost a year after purchase. Millions of excuses. We eventually had to deal with the town on our own. The WORST contractors and way over prices quoted by Clayton homes than their contractors would have: 1. hooked electricity to neighbors house. 2. tied sewer into overflowing septic tank - Again another neighbors system 3. hooked water into different neighbors water. Also my home was robbed of wall trim drawers fixtures and I believe they took hot water tank then when replaced did not connect to water.

Everything went really well with Clayton Homes. I am very pleased with the process. The rep did a good job and the quality of the home seems to be very good. The only suggestion I would have with them is the contractors that they use need to have better communications with the homebuyer. I had asked upfront if I could get a call whenever they were supposed to be coming then they'd show up and I've not had a phone call. As far as the work goes, they have done a great job but I like to get notified so that way, I could have made arrangements to being there.

Clayton Homes' home buying process was excellent. Everything went well. Our rep is a family member of mine who worked there before. I told him I wanted to get a home with him and he helped us out a lot and he was patiently with us 100%. He really got down to the point and explained everything. As first-time buyers, we thought we could never make it, but we did and we are 100% satisfied. We like our home. It's very, very good.

Clayton's reps are as nice as they can be. They come out, check stuff and fix stuff. However, my Clayton home is cheaply built. The carpet isn't any good and it's buckling up all over. The carpet is so thin. I got one replaced and when I moved a chair, the carpet tore. They shouldn't have put this stuff in my house. Also, there was a time I complained when they had to come to fix a spigot that busted. Additionally, I complained about the door too. They tried to fix it and said they'd have to replace it, but we never got around to that. I didn't want them tearing the door out of the wall. All the issue was was just screen. The glass part of the door dropped down. Clayton said the frame was messed up on the door.

Clayton's people did a very good job with explaining all the details with regards to our home purchase. Everything went great. We had our home wrapped with OSB board instead of panel board. It was the only thing we changed.

Everything went very well with Clayton Homes. I’m really satisfied with the home buying experience and my interactions with the rep were great. I added some things to the home, like the shelves, and I think it’s good.

We were very happy with our experience with Clayton Homes. Our salesperson was really patient and he gave us everything we wanted. We wanted a single-wide and four bedrooms. We went to other Clayton Homes, but our salesperson was the only one that had one on the lot. Clayton had a good variety of homes but we had problems with the length on it, so we ended up going with the double-wide. We went to other places, but there wasn't very much a variety of homes in the lot. Plus, the salespeople were kinda pushy. We were asking for one thing, they said, "I have it. I can order it, and if you put a downpayment on it," without even seeing it. We didn't wanna do that.

Clayton Homes has been marvelous. However, we didn’t realize the steps it would take to get in and out of the house. Since we’ve bought it, I’ve had a stroke, my husband has had knee surgery and then he had one surgery the other day. It’s been a real hassle for us to get inside and outside. We love the house, but even with the ramp built here, it’s not gonna be much easier to come and leave. Still, we're real satisfied with it.

I'm very satisfied in my interactions with Clay Homes representatives. Every time we called or we went over there, everybody was really nice. Austin did a real good job. He was just getting started out, but any time we had a question or anything, he'd find out for us. He'd let us know soon as we got off the phone with him. The next day, he was back with us and had everything ready to go. So far, we have no problems. If anything has been messed up, they come out and repair it. They get everything fixed and good to go. I already sent them two more customers. My brother-in-law went over, he got himself the exact same house, and he already moved in. He also likes his home pretty good. And then, one of my buddies also stopped by there the other day and talked to somebody about getting himself one too.

My buddy used to work for Clayton Homes, so I've known about Clayton, and then I went to Oakwood when I was looking for a place, which is one of the subsidiaries of Clayton. I wanted everything new that I won’t have stuff repaired all the time. And Clayton has several years of basically, maintenance-free. The home buying process was good and I was happy with it. It took some time for the financing, which I didn't like, but I'm self-employed so I understand the complications of without having a stated income.

The home buying process with Clayton Homes was wonderful. They worked with me the whole step of the way. Any questions I had, they answered. And if they didn’t know, they found the answer for me. They also made the application process very easy for me. A lot of the stuff, they emailed me, and I was able to do everything through online services, which made it really easy with the job I do. I love our home. We only had a door put on the laundry room and the desk in the hallway put back in. It's a solid structure that looks like it’s gonna last a long time. In fact, I’ve tried to get a couple of people to look into Clayton Homes too. Working with Clayton Homes has made a very easy transition from New York to Tennessee. I like the fact that they were so accessible and willing to work with me.

I see Clayton's sign on the side of the road, and my daughter bought one from them a month ago before I started. The salesman I was with was awesome and a cool dude. Everybody else was up and down, but he was the best. He was so kind at all times no matter what went down. I was also impressed by his professionalism. The only thing is that the trailer quality is not that good. Nonetheless, I put a shelf where you walk in for the clothes and my gloves, and a little backslash over the sink so the stuff doesn’t fall off. When it gets a little hotter, I’m gonna redo the cabinets ‘cause I don’t have enough cabinets there. I also gotta put shelves for the washer and dryer.

The Clayton Homes representatives were knowledgeable on all aspects of the home purchase and I didn’t have any issues with the overall process. The only thing I got to choose for my new home was the color of the siding and the window shutters. I’ve been having an ongoing issue with my floor, but they’re trying to get it fixed.

My parents bought a house with Clayton Homes back in the 90s. We've thought about Clayton for a long time and I like the little upgrades that weren't technically upgrades, like the trailer house countertop. The home buying process was super easy for us and I was impressed that after 15 minutes of talking with the home consultant, she knew exactly what we wanted. For customizations, we made barn wood sliding doors for our bathroom, pantry, and closets. The quality of the house build is great. We have a friend who asked us about Clayton Homes, and we recommended Roxanne to her, and they ended up buying from her as well.

The park that we live in suggested Clayton, and we went in, we saw what we liked and we purchased it. We paid outright, so we didn't go through a lot of application with them. We added a heat pump in and we also added gutters and downspouts. We haven't had any issues with it at all and we're quite satisfied with the quality.

The Clayton reps were very thorough with everything. They explained everything we needed to do and know and the homebuying was fine. Dave over at G & I was a big help. Everything went well and I understand that they put in a little less quality with these homes, but the appliances could be upgraded. We’ve had a little problem with our icemaker too, but I’ve talked to Dave and they’re working on that.

Everything went wonderful with Clayton Homes. Their rep was very knowledgeable and he took care of everything. Instead of having a bath, we took the bathtubs out and just had showers put in. And then, instead of having a shower where the shower was, they put in a closet. So we ended up getting just a shower and a storage closet instead, which was much better. And then, there are two living rooms. One of them had built-in shelves and the other one didn't, so we had them put built-in shelves on both ends. Overall, they did an excellent job. We love our home and we're very happy with it. Everybody's shocked at how much space we have when guests come in.

The Clayton Homes consultant was really nice and I couldn't ask for a better person to talk to. She was in communication with me throughout the whole buying process and explained all aspects of the home purchase. Clayton Homes helped me out a lot and we had great interactions. I've still got a few things that I need to get them out to fix and I need something checked out 'cause I just noticed it the other day. But other than that, everything's going fine. If I see anybody else wanting to buy a home, I'm gonna send them to Clayton.

We were living in an old house that was about to fall down on us. We had to have something else to live in. We thought it would be easier and faster for us to get a mobile home built instead of worrying about steep building one. We stopped in and had a talk with the guys that are staying in the trailers at Clayton Homes. They went around with us and showed us different homes, and we picked one out that we liked. The application process seemed like it went fast for us. The rep that we talked with the most at the trailer place was nice. He helped us. Every question we had, he answered it real good. He had a good attitude. Thus far, the quality of the house seems to be good. We got a roof over our head now and it doesn’t leak.

The purchase process at Clayton was kinda lengthy, but that’s expected everywhere you go to do anything. And I feel good about the way they explained things. But I thought I had a five-year warranty. Something happened to the refrigerator. The screws were stripped, and came to find out I had a one-year warranty on that. When that ran out, then I had a five-year warranty. But I had to buy more screws for it and have them ship it to me. That was unexpected, but it wasn’t that bad.

I was very satisfied with Clayton's home buying process as well as the rep I got. Her name was Savannah and she was really easy to deal with. She helped us out a lot since we weren't from where we moved to. We moved from Georgia. We lived in Brunswick before that. She made things very easy.

Everything went very well and smoothly with Clayton Homes. I was very satisfied with the process. It was very well taken care of. They did a pretty thorough job explaining all aspects of the purchase and they answered all my questions.

Our whole buying process with Clayton Homes was simple. It went fast and smoothly. The utilities just dragged us being able to get moved in, but everything else went well. Danny was informative and always available for any questions we had throughout the whole process and setting everything up on our end. They helped us out with everything that we needed. Everything was transparent, and in the end, there was an extra five grand.

The name Clayton has been around forever, and after having gone to another builder across the street, we went over to Clayton to see what they’ve got. We looked around and found one that we really liked. We went in and talked to one of the ladies there, and she did everything in her power to get it for us. We didn't get the one that we wanted, and got a newer model instead, but we’re just as happy with it. The process just took long because I had to get the down payment together, but there was no problem on Clayton’s side. I was impressed with it, and I’m very happy with how things went. It was excellent. Whenever I had any question, they got right on it. The rep was on top of everything with us, like letting us know what paperwork were needed and giving us ballpark figures for the down payment and the monthly payment. She was awesome the whole time, and even after the fact.

I live in Jasper and Clayton Homes was close. Working with them was good and it was easy to communicate with them as well. Monica was my home consultant and she was wonderful. Any questions I had, she was available. She gave us her phone number, and we could text, fax and message whatever I needed. We have a new home now, so that’s good.

I'm very satisfied with Clayton Homes' home buying process. Their rep was very knowledgeable and I was very satisfied with my interactions with her. She was in communication with me throughout the process.

My old hunting camp was blown away in Matthew, so I went to Clayton Homes and ordered one. Two weeks later, it was set up where the old one was, and everything was the way I ordered it. I wrote them a check for it and it was over with. Dealing with both Rob and Malcolm went fine, and they were in communication with me throughout the process.

We've bought a couple of used homes from Clayton Homes and their buying process was all good. We talked to them all the time during the process and we still talk to them. We have a good relationship with them. We also bought a bunch of homes from them about 20 years ago. We're totally satisfied with our experience.

I'm satisfied with my experience with Clayton and I would recommend them. They went over everything and explained every little detail. Aside from a little weather problem, which nobody can control, the whole experience went smoothly. I couldn’t ask for a better place to buy my house and better people that I can work with.

The fella who was dealing with me at Clayton Homes was Eric and every time I called, he answered the phone and always got back to me. It wasn't like I waiting a couple of days to hear back from him. He'd let me know of something every day. He helped me out real good. I'm happy with that. Everything went well and smoothly.

Clayton Homes went well beyond what I ever dreamed they would do. They helped me in the whole process that I went through, guided me and sent me to people who would help me. They couldn’t be more thorough. Everything that they said, they came through with. Even though I’ve got my home, I still drop by there once every two months and they tell me or lead me to someone who can tell me whatever I need to know if I have any questions about anything. Plus, the rep was great. He still texts me and I text him back all the time.

We’ve known about Clayton Homes for quite a while and one day, we went to Evansville and looked at some homes. We halfway got approved for a home down there, so we looked over here at Fairfield. We found something we liked and we got the final approval here. The buying process was good. We picked one out and it has a great big shower in the back. I said it was the one that we wanted and they got us moved in quickly, with no problems. It was all set up and ready to go within a couple of days. Jeff, the rep, did everything and his daughter also helped us with the situation.

Updated on 03/21/2020: Clayton Homes of Harrisonburg Va. employees and or contractors changed the grading in front of my home. My home sits at the bottom of a large hill. Now there is nothing to stop the rain that flows down the hill from going under my home and washing the ground out. This did not occur with my old home. Clayton Homes of Harrisonburg changed the grading and gave me their word all would be corrected. It's been almost a year and the problem still exists. Last attempt was on February 23, 2020. I sent texts messages to the Sales Manager, Scott ** and Doug (a man I believe to be the owner).

I bought my second house from Clayton Homes and I'm satisfied with their buying process. I'm also satisfied with the people that worked with me because they had patience with me. The rep walked me through the process and I showed him everything that was needed to be done. But Clayton Homes was supposed to bring a screen for the window in the living room, bedroom, and bathroom, but I never got the screens. Plus, one of the basins in the bathroom isn't working. Everything else is working perfectly though and I love my home.

Clayton Homes' home buying process was all right. I'm satisfied with it. The guy I started dealing with quit and I dealt with the manager for the most part, but my interactions with their reps were good. They were in communication with me throughout the process.

The people at Clayton were very easy to work with and very knowledgeable about their products. We just told them what we wanted and they made it happen. Buying the house was the easiest part. I just wish their people would come back to fix parts of the house in a timely manner. The guy that was supposed to come in to do our septic tank took forever and this delayed the set up of our water and power. He would come and work for a few days and a few hours then go home. That was frustrating. The home was delivered before Christmas but we did not get to move in until spring break.

From the salesman to the contractors to the workers, everybody that I've dealt with when I got my Clayton home has been great. The reps had been in communication with me from the time I started looking at the home to the whole time we were setting things up. And even after we got done, they have called to make sure everything’s going okay and that we’re satisfied with the home. It was wonderful.

Buying a home with Clayton Homes went really well. There are awesome people over there that made everything really easy. The sales guy that I met initially went on vacation right afterwards but he made sure I was in the right hands. We really didn't have to struggle much at all. They made sure there weren't any questions. They were fantastic and I'd recommend them to anyone.

Clayton Homes' buying process was good. They also had a better deal compared to other providers. They explained everything properly like it should have been. They explained the whole process to me, showed me a couple of options, and gave me all the pricing. Moreover, the home's build quality was pretty good and whatever issues I had were fixed in a timely manner.

We had a really good experience when we came in and spoke to our Clayton Homes salesperson, Rachel. She was really helpful and we were able to get all the information that we needed. But it was a long process, and Vanderbilt, the people that we ended up financing with, was very hard to deal with. We almost backed out a few times, but Rachel helped to get us all the answers we needed and helped get us through the process with Vanderbilt and make it bearable. If it wasn't for Clayton, we would've backed out if we were just dealing with Vanderbilt, but they made it a lot better. Rachel was great and really professional. She made sure to keep us updated with everything that was going on and keep us in the loop through the whole process. We bought a used home, and we couldn't be happier with it. I love it. We were in a bind and we needed to get into a home quickly, and Clayton was very helpful with us. Working with them was very beneficial.

The sales person was able to resolve the issue.

We're younger and nobody wanted to deal with us around here. They wouldn't take us seriously. I saw Clayton Homes through Facebook, and I went down in Charleston where they are and ended up getting a home there. The rep I worked with was David. He was really good. We gave a price range to start out with. He listed about everything we wanted to see down there and gave us no rush at all. He even stayed over that one day because we were trying to make our minds. That was a big decision. I found a home in the lot and it is everything we wanted. We had a faucet in the bathroom and it started leaking. I had to kill the water to the house. And a guy came out the next day which was on a Sunday. He fixed the faucet and the back door that we were having trouble with. Clayton really did good.

The application process at Clayton was very smooth. Everyone was wonderful. They did everything they said they would do. One time, as soon as they put the house together, I thought it had been leaking, and I called and talked with Sam, the manager down. I was about to panic. He got in his car and rode out to my home. It turned out that the drywall wasn't dry yet. We had a big rain and I thought it had leaked. I like the build. We ordered our home and got the colors and the countertops that we wanted. I got what I ordered.

We had been to several different places and we liked the quality of Clayton. When we had our second visit, we got a little more in-depth about it. The representative was very knowledgeable, offered suggestions and helped us out a bit. I've been very pleased with the home-buying process. We flipped the plan from end to end. I made changes in the kitchen. I also had a custom shower put in into the master bath. We chose the colors as well. We also changed the appliance package that came in. I’ve enjoyed our new home a lot so far.

Clayton had the best prices for the quality of their homes. The home buying process was very smooth. They answered all of our questions. They’d call us as soon as possible. The home consultant was nice and he helped us get exactly what we wanted. We just fixed some stuff up. Working with Clayton has been pretty good. They got us a new home, a place that we live every day so it's excellent.

Clayton Homes has good houses and good prices. They gave me the opportunity to buy my first home and the opportunity to have my own home. We had a little bit of trouble with the permits but they're working with me to try to fix that problem. They’re doing good so far. James is our consultant, and he is good. When I ask something, he finds out the answer, and I like that. Every time I ask something, he would try to work with me.

I was Googling online about mobile homes and found Clayton Homes. We didn’t get one we could customize, but we found one that was on display on the lot that was already there, and it was nice. Being the first time I’ve ever done it, they helped us out a whole lot, from the word, “Go” all the way until it got delivered and set up. They took a lot of load off. The home is well-insulated and we like its energy efficiency. I’d recommend them to anybody.

I was out of Connecticut and I came down here, drove by Clayton, saw the place and stopped in. Somebody helped me right away and they worked with me. The guy that I talked to was awesome. He listened to what I needed, what I wanted and we got the right house through the right people. They did so good, I bought a piece of property down here and I recommended my daughter to go there. Now, she has bought a house from them.

Everybody at Clayton Homes was helpful and knowledgeable throughout the process, especially Lonnie and David. Our interaction was good. Purchasing our was easy. Papers were sent to my husband's cellphone. And when he's busy, he doesn't even look at his email. It took us long to process everything because he didn't even see the mail that we had to sign some papers. When we got the email, they sent it to me because my husband was not responding. It didn't take us long. When I was told to look at my mail, we did it online, and then we had to go in person to Clayton Homes, and we did it right there. The whole process was fast. To me, everything was okay. And I'm very happy with what we got.

Clayton Homes' reps were fantastic. I was really impressed with the communication. We always stayed in touch and made the whole purchasing process easy. Purchasing with Clayton was simple and there were a lot of help. Our new home's price point stood out to us. There were some negatives about the quality, though. In the bar, there are two different countertops. It's like a raised bar, but there are two levels to the bar, and the cheapness of the laminate is really noticeable. Other than that, it's nice that they did some other things the countertops are lacking. I've already recommended Clayton Homes to somebody.

I decided to start looking at homes and I liked the convenience and pricing of Clayton versus other builders. I bought my home in Sanford as they were the best ones to deal with. Justin, my home consultant, was just great from start to finish. He was really good from point A to Z in explaining all aspects of the home purchase, was very easy to work with and very knowledgeable. He was able to answer my questions and what he couldn’t answer, he got back to me in a timely manner.

After we had a fire, my friend told me about Clayton Homes. We also went to different builders but when we went to Clayton, they were the first ones that tried to help us. They took us off to the location and showed us the trailers. We looked at one and picked it also in the end. The buying process was very easy. We filled out the application and they did everything. I love the whole trailer, the island in the kitchen, my bathtub and my bedroom. There are soft spots around the vents in the kitchen but that's the only problem we are worried about. Otherwise, everything is great.

Clayton Homes in Marion, Ohio is the worst place ever! Homes are cheaply built constantly needing repairs and the staff is only nice until after they sell you one of their homes and then they are very rude and inconsiderate. They recently pretended to be interested in selling my home, which I bought from them a few years ago, but now they’re ignoring me. They don’t return calls or text messages. I’ve asked Ray, who does the maintenance and repairs, if he could do some repairs in my home and it appears he has blocked me on his phone. John **, one of the salesman, has also totally ignored me. Actually gave me the lock box and asked me to put it on myself and has made no effort in the past month to return my text messages. I totally regret the day I walked into their office and allowed them to convince me to buy a dump and then be treated so disrespectfully!

We bought a mobile home from a dealer in Troy Alabama. We have had nothing but problems with it. The dish washer fell out of the island and we had many other issues called Clayton and said it was all our fault along with all the molding coming off and all the cracks in the walls. I don’t recommend them to anyone anymore.

I have nothing but to praise the whole staff of Clayton Homes. If something went wrong in the house, the salesman, the manager, and the salespeople were there in a day or so. They didn't make me wait days and days to fix something so I'm happy. We ran into different problems with the weather. I also changed a couple of things around and they accommodated me. They told me the pros and the cons with it which was very helpful. I am loving my new home and would recommend Clayton to everybody. I have people that are relocating from New York and I'm definitely going to take them through there to look into buying a home.

We were satisfied with Clayton Homes. We had a good experience with it. The rep was a good consultant. There were certain things that went out his control with the subcontractors, but he was pretty informative. He did everything he could in his power to keep us informed of what was going on. There were some hiccups on the subcontractor's side just because what we bought was unique to Clayton. So, it was a learning curve for them because we did something non-traditional. We bought a Norris house and we bought it stripped out. We didn't want any finishes. We wanted unfinished subfloors, no crown molding, no cabinets. So, that was kind of unique, and they were like, "I'm not sure how we're supposed to finish whenever it's unfinished." But Clayton has, so far, stood behind everything that they've said that they would do.

I received insurance money for the damage to my double-wide from Hurricane Michael and I shopped around several places, and the lowest quote I got was for a park model. When I went to Clayton Homes, the guy asked me what the people would charge me for the park model and I told him. He then showed me what he can do for that price.

We love Clayton and I always talk good about them. Their reps were always open and communication was always effective. They are also very nice, well-mannered and upfront. We knew what we were doing and we weren't lost. There were no surprises. When we built our home, it was during Hurricane Florence. There were some minor things that we had to call them out but other than that, if the hurricane wasn't here, it would have been fine. Our experience with them has been wonderful.

I'm 100% satisfied. Clayton Homes guided me through the whole thing and it went very well. I've had other homes, but this is the first time I bought a mobile home and they knew what was going on. I had a good time watching everything. They explained to me where it was gonna come in and how it was gonna go. They had to take out the old one, and they looked at it and told me they couldn't bring it out 'cause it might collapse as soon as they tried to pull it. At that point, I thought there was no hope and I'd have to get it torn down myself. Turned out, when I went back to Clayton's, it wasn't a problem. Instead of towing it, they were gonna tear it down. They had it all planned.

I was in a traumatic experience and Clayton Homes helped me get through the process. I had lost my house through a fire. After the fire, my mind was in modular homes and somebody mentioned Clayton Homes. I worked with a salesperson and then after the home was purchased and delivered, we worked with somebody else. The experience was excellent. They were making me comfortable with the purchasing of the home. With any questions or concerns I had about anything, they answered to the best of their ability. They also asked me what I wanted in the home. In terms of customization, I got the master tub taken out, upgraded carpeting and changed that top of my island.

I stopped on the side of the road and I asked a man about a trailer and he said, "Clayton Homes owns this,” so I went up and bought it from them. It wasn’t a new build and I did nothing on it. The quality is what I expected. Clayton's home consultants were very good to me.

We had a couple of little problems at the beginning. The hot water in one of the bathtubs was not working correctly. Somebody from Clayton came right out and got that fixed. And then we had a few shingles that came loose. And they came out two different times and fixed them. They were real prompt and got there quick and did a good job. I would recommend Clayton.

The homebuying process was a little stressful but Clayton did everything they could do to help me out with everything. The home consultant was good and answered any questions I asked. Everything in my new home was just like it was. The only problem was that there wasn't a 25-foot of drain hose from the sink to the main hose. Clayton said that it has never been put in from the factory.

Model The Breeze II. In the book provided for the smoke detector it states to put it 20 feet away from the stove. Mine is 8 feet away. It goes off every time we cook. Mfg refuses to acknowledge there is a problem where it is installed. We have to cover the smoke detector with plastic wrap and use our vent hood to keep if from going off. Also I am now 2 months shy of 2 years and we have a roof leak from the ridge line vent. There is no telling how long it has been leaking but just now made the ceiling wet and stained. Per my homeowner's insurance claim, Clayton Homes should fix it since it was installed improperly. They are fighting me on this.

The Clayton Homes rep was great and I love him. He made the process very personal and he was very down to earth. The quality is great and I’m very satisfied overall. Excellent company that made sure I was able to get into the home I wanted.

The Clayton home consultant was very nice. I told him what I had to work with and he was able to get it on our price range. Everything I asked for, he found out what I needed to do or how I can get it done and gotten in my home. I'm very satisfied with the home buying process and I sent one or two customers to him already.

We shopped around and then we just decided on Clayton. The home buying process with them was excellent. We got a brand-new home and we love its quality.

Clayton Homes made our overall home buying process quick and easy. We were living in an apartment, so we got into the house quickly. Our consultant from Clayton was super helpful from the beginning. And then towards the end, we lost touch with her a little bit and on the last half of the process once they close on the house, we started working with her assistant to get everything else moving and getting to the house to figure out what days and times we could get everything set up. Both of them were great and super helpful. As long as you go out and establish a relationship with the person that you're buying from, you'll have a really good experience because we did.

We looked at the home we wanted. It was Clayton's floor model. Our home consultant, Lucy, said that if we wanted this one, we should put a deposit on it and hold the price that they quoted us so we did that. We got our own financing through First Interstate Bank here in town and they were super easy. By the time we actually ended up ordering it, it was a different home consultant named Laura, and she’s since gone so they just run through those people like crazy.

The Clayton Homes reps were really courteous. I had issues with the bathroom sink leaking but they got it fixed. I wish they had put some water faucets outside though. Still, the build of the home is real high with good prices.

I drove to Christiansburg and was looking into Clayton Homes. I talked with a gentleman and he was telling me all about the homes and the promotions at that time. I was like a nervous wreck and he just carried me through. He introduced me to his boss and both of them talked to me a little bit. I went back home and got my girlfriend and we came back. This was my first time of doing this so I went in there and said, "Take it over, boys." And they took it over. They told me exactly what I needed and took care of it for me 'cause I paid cash for the home.

We were looking to downsize our housing mortgage and saw a couple of homes on the site that we liked to consider, and Clayton's financing worked well for us. We didn’t wanna tie the land and we were able to do that with the financing. Cory was wonderful. He answered all questions that we had and even after the sale, any concern that we had was addressed immediately. If it was something that needed to be addressed as far as the physical appearance or the way something worked at the mobile home, they sent somebody out immediately to take care of anything that needed taking care of. I'm a little bit afraid where I can put something on the wall, but it's nothing that I think is not gonna hold up or be sturdy. Working with them made things a lot easier at the time when we really needed things to be easier.

The process of getting into the home was not too bad. It being our second home purchase we already knew the process. What is aggravating that after moving in our windows started leaking so you know what that means--water, sand, hot and cold wind blowing in. We had called them to fix it and after being drug around someone finally came and worked on it. Unfortunately they did not fix it. 3 years later it still has not been fixed properly. The next issue is our siding. We chose the vinyl siding (which we had no choice to get) and we have had nothing, but problems. Clayton has came out and has changed the siding (6 times). Once again they did not fix it correctly. When the wind blows the siding blows with it. Sincerely, a confounded women. P.S A daughter typing for her mother.

The buying process of Clayton Homes was good. The purchase wasn’t difficult. The hardest part was waiting for the skirting to come in. We kept calling and kept asking. They had to go through this process. It was just a lot of hoops to get there. But once we got the skirting on, we were okay. Everything went fine. At first, our experience with their rep started out very promising, and then it got to the point that he really started telling us the real truth of what was going on, and we were like, “If you would’ve just told us that from the very beginning, we wouldn’t have continued to call and keep bugging you guys about when we’re gonna have the skirting.”

The home-buying process at Clayton Homes went fine. Our salesperson, Randy, worked with us and he was amazing. We did a nine-foot ceiling and a bunch of other stuff like windows, and the quality is good.

Clayton's rep did really good, and I know him personally. He is a good salesman. He seemed like he’s on top of everything, too. We customized our new home somewhat. It was a lot model, but we changed a few things. And everything went good. We like it all. They’ve done excellent on everything. We love our new home.

I saw Clayton Homes on the road and I chose them since there’s a lot of space. They answered all of our questions during the home buying process and everything went good, even after we bought the home. A couple of months later, the rep called and checked to make sure everything was good. The quality of the home has been pretty good as well.

Judy, our rep from Clayton, did a great job for us. She made us feel very comfortable and she jumped through hoops to make sure that all our questions were answered. She was on top of all the situations that we had popped up about buying a house. We got a customized home from Clayton and the whole buying process wasn't too bad. The biggest issue is getting the builders to come out and repair some of the stuff that came about like one of the counters which cracked. They sent a person to replace the top but he didn't have the right piece when he came. Months later, they finally sent someone else back out but he didn't have enough pieces to complete the job. So now, I'm sitting there with one edge of my counter missing. There's always a nightmare when buying a new home but Judy was there through it all. She kept it professional and she helped ease our mind.

We talked with someone at Clayton Homes and I liked the way he conducted business. He was the one we talked to down there the first day we went down, and because of him, I preferred Clayton over other builders. The quality of our home is great. I’m well-satisfied with it. It took us a long time to get the house, but that wasn’t anybody’s fault. It was raining.

The home consultant from Clayton Homes was very nice and she did a excellent job. I've had the home for six months and I'm very satisfied. All my needs were met.

Clayton's home-buying process was good and fairly easy. We got our new home last November. If you’re gonna do Clayton Homes, you need to go to a Clayton Homes dealer. Don’t deal with someone who just sells their houses.

Rod from Clayton was very thorough and knowledgeable about his job. He let me know things that I had no idea about. He brought a lot of things to my attention and explained a lot of things, and so I appreciate that. They did everything to the highest, having addressed everything I needed to know and all the questions I had to ask. I’m very satisfied with the whole process where everything took place.

We were going through Cullman and we saw all these trailer places up and down 69 Highway. We stopped in and everybody at Clayton Homes were so nice and friendly. Even though they were busy, they gave me the keys so I can look at one of the trailers I was wanting to look at. We checked a couple of the other places and Clayton’s process was a lot better than theirs. I also liked the way the house looked. The home buying process was good. It was simple and they explained everything step-by-step. The rep was real nice and we liked working with him. If we had any questions, if we happened to be going down that way, we'd stop in at the office and he was happy to help us out.

I worked with Melvin. He has been so patient and so understanding because we had a really rough time getting the trailer from the trailer place to our property because of the planning and zoning and the health department. We ended up having to trade the five-bedroom I picked out for a three-bedroom and it took about 10 months before we could get the trailer on our property but Melvin has been absolutely fabulous. I just love him to death and Clayton Homes has been great.

Clayton hooked up everything really well and my experience with them was great. But I wasn’t satisfied with the skirting on there and they came back out and did some more work on it. Other than that, they had my home set up quickly and they did a good job all the way around. The consultants I worked with also explained the process a couple of times to me. They went over everything with me and told me what was what. They even kept calling asking how I was and I told them I was fine.

I’ve known Clayton Home for years, and known a few people that bought homes from them. I went to a couple different places and looked at houses, but they had a better choice house. I feel comfortable in the home. And the salesman that I talked to, John, was a lot better than where I went before. He was very nice. He was super. The application process was very easy and I enjoyed working with Clayton. You couldn't find anybody better.

I started looking for a modular home and I had the check in my hand to go with a different company. That company decided to tell me that on top of my down payment, which was 20 grand, I was responsible for the water, septic and electric getting put out there. So I started looking at other places. Clayton was the only one that didn't screw me around. Everyone was good, but with Dylan, you had to pinpoint him down to get a straight, "Hey, look. This is what needs to be done." Still, we ended up buying one off the lot and I like it. It has a few issues that Clayton's taken care of.

Clayton Homes made things easy and less stress. There was a little miscommunication in some parts, but it was mainly with the title company. Any questions I had, Clayton answered in a timely manner and they helped me every step of the way. The lady who helped us, Mona, was amazing and I can't praise her enough. I asked the same 10 questions 10 different ways, and she answered them each time without a complaint and didn't talk down to me or my roommate. She was very helpful. She kept me informed of every little bit of step that was going through and when there was a hiccup, she did her best to make it better. I’d buy a house from her again in a heartbeat.

Our home buying experience with Clayton was very smooth. It took time to get approved but there were no glitches. I was pleased with all of that. It took about a month to get everything done and processed, and it was very easy. They had my phone number and I had theirs. We've texted and called. The quality right now of the house is undetermined because I’ve had some leakage issues four times now. So, I’m not really happy at the moment. But they came out and evaluated. They’re trying to get it resolved again.

Other than the process taking two weeks from beginning to end because of the weather, my experience with Clayton went great. Chris, the rep, was awesome and he still calls every now and again asking how I'm liking my home.

I was looking around and decided to go with Clayton Homes because of their prices and their customer service to an extent. I’ve had a lot of trouble out of the factory. The dealer’s been pretty good. They're very slow with their service people, but they do get the job done. And I’m not their only customer, so I understand that. But as far as the factory goes, they're a joke.

I've told two other people about Clayton Homes. My experience with them was wonderful. The most perfect person is Victoria, our customer service rep. Everything we've needed, she’s been right on it. She’s just amazing and she deserves a raise or a bonus. We were so lucky to have her. Everybody else was good, but she is just over the top good. We loved our home just like it was. We just had a few things that needed to be fixed and she took care of it for us, and she's just great. We went in to tell her in person how much we appreciated her, but I don’t think she gets a whole lot of appreciation, but she got positive from us ‘cause she's wonderful.

We started our process in February 2019. It's July and still not in our home. The bathroom was supposed to include a vanity tub and was told it was going to be built and has nothing like it. Not very happy with the outcome.

I had an excellent experience with Clayton Homes. I talked to another company but Clayton had the better product. They put in stuff like the island counter and a shower. They also put in a 40-gallon water heater. One of the reps who helped me was Matt, and one of them was Chris, the plan manager. They were very helpful. And the service department has been fantastic too. I had a couple of problems though. The doors of the refrigerator needed changing, and then, they needed to work on them and make them shut better. And then, there were also some strips in the house that were not sealed down good. But Gary got them all fixed right away. He was fantastic.

I would recommend Clayton Homes. I was pleased from the time I walked in until I finished my process with them. My home consultant was on point. When I walked in the door, I felt welcomed 'cause I had been to a lot of other places looking, and I've been given a key and they could never remember our name. What my home consultant told me when I sat down the first day that I went in just looking was the same deal that I got when I finished so that was good.

Clayton Homes happened to have an office in our town and my experience with Taylor, the home consultant, was great. There was no BS. It was pretty much straight talk and he answered all our questions. I was very comfortable working with him through the process. For the home, we went with vinyl floors all the way through and we put in a handicap shower and toilet in the small bathroom. The quality of the build is fair. There are some issues with the home but Clayton Homes is working their best to work through that. They handle things pretty well too. We’ve had the service guy out here several times and he’s excellent. The service manager is good too.

I’ve had my air conditioner go out two weeks ago, and Clayton Homes told me to send them bill. I haven’t got paid for that. And then the flooring has buckled, and we’ve agreed on a price and they agreed to pay me. I haven’t gotten that yet as well but otherwise they’ve done everything they said they were gonna do and I’m satisfied.

My house was poorly built. My shower walls was half caulked and uneven, my cabinets were poorly installed, my countertops are popping up, my front door is falling apart and won't close, wall siding has came off. I have brought my issues up with Jim ** at the Tallahassee site where I bought my house and he's been getting me on the scheduled for over 5 months now. It's crazy.

Christian was great. We build a lot of houses and we moved a lot before, and now we’re ready to travel full time so we went from a $500,000 house down to a really nice Clayton Home. When we went in there, I told him what I was doing and there was no pressure, and when I wanted something, he easily got on it. We bought the home off the lot, but we ended up doing the loads in buying the different floors in it. Everything’s been good.

I like the whole buying process at Clayton Homes. It was a long process, which took 6 months, but it was okay. For the closing part it was three months. The person I dealt with during the whole process was great. He explained all the aspects of the home buying process thoroughly. However, with the construction part we had poor communication. But all in all, it was okay. I recommended them to two more friends. And between me and my two other friends that I recommended we all have the same experiences. The communication could be a lot better than it is.

I’ve had good luck with Clayton Homes. The sales rep was very nice and she’s been real sweet to me. She was the only lady that worked in Cullman where I bought my trailer, which I bought right off the lot. It had exactly what I wanted, the two bedrooms and the two bathrooms. It’s nothing fancy but it’s good enough for one person. I love it. I’m real satisfied and if anyone needed somewhere to go to find one, I would recommend Clayton.

Clayton's salesperson was very good. He had good knowledge and design ideas. So, we were very happy with him. I purchased a home from them and it was a very easy process. We're quite happy with it thus far.