Clayton Homes Reviews

We went to a few places and the lady that attended us at Clayton Homes, Sue, listened more than the other one, so we decided to go with that one. It was super close as well, so if we needed anything, we could just instantly go. It was our first time buying a house and Sue definitely understood that we were struggling a lot to get a home because we were young as well. She definitely helped us a lot. We were at a point where we were not gonna get a home because we couldn't, so she did her best and the managers there too. We had a very short period of time and for us to be able to get our home as soon as possible, she made it work. It was very stressful for me, but Sue was very patient and caring, although we had a lot of questions and I got frustrated sometimes.

Juan was the person I dealt with at Sulfur Springs and he helped me every way he could. When I was looking for a property, he got more people to try to locate one for me. I looked at several double-wides and found the right sized house for me. Getting the house put on the land, things went the way they were supposed to.

When we asked the staff questions, they told us what we needed to do to get started. Once you find your property, everything starts falling into place. They make it very smooth and pleasant to work with. We picked the country breeze one. We like that design because it makes you feel like you're in an old country farmhouse.

I bought a home for my grandson. Customer service at Clayton Homes was fine.

Clayton Homes' reps were on top of things. Kyle was very attentive and he really helped. He tried to answer as many questions and he was very good about it. And still to this day, he's really right there if I call. I've been having a few problems with the builder and I still have some minor things that need to get done. But other than that, they were quite good with everything.

We were looking for a modular home. We had looked at several different Clayton lots. When we showed up at a particular one, they seemed to know more about what was going on. They gave us the price that we could live with. It seemed like a good idea at the time. Financing went great. We were already pre-approved. We already knew how much we wanted to spend. Sales people were great until it hit our property. When it hit our property, everything went all to pieces. They delivered it the first week of May. They sent a crew over to set the home. The crew that they sent was supposed to be the best. They said they couldn't do it because the footers that they had to import were wrong.

Clayton Homes is right in the city we live in and we looked at it about 13 years ago but we decided to buy a home instead. Now, we sold the home and we're looking into mobile homes. The home buying process with them went pretty well. It was a longer period than we thought it was going to be but as far as what we ordered and everything else, it went really good.

I like the value of Clayton Homes' product. It was a quality product with a cost. The home buying process itself was satisfactory. The only thing is the quality of the home was not up to par with what I expected for the price. I'd had a previous Clayton Homes that is a single wide mobile home, and it was a lot less things to fix in it than this new one. There was poor workmanship throughout. I had to have the factory guys out here about five times doing some repairs like a cracked ceiling and rips on the floors, trim and sheet rock. They were really easy to work with and they were quick to try to respond. I just hated having to have them come out all those times.

The Clayton home was in the place we were looking at, and it was on sale. Everything was really good. The rep was new so it was a learning experience for him, but we made our way through, and everything worked out well. I’m a happy home owner. It was really an easy experience because the whole thing was done through their office from start to finish. The purchase, the down payment, the mortgage, the insurance - it was a one-stop shop. I’m just waiting on the manager of Clayton Homes to get a hold of me because they have to replace some of the siding on the trailer, and then the experience will be perfect.

Everybody at Clayton Homes was really nice, and if I had any problems, I call and they come and take care of it pretty quickly. All of them that I talked to and dealt with were really satisfying people. The process moved pretty quickly. Every time they called and needed something, I get it to them that day or the next day, and they said that really helps a lot when the customer gets the information they need to them pretty quickly. I was real pleased with them. If I'll buy another home, I'd go back to them.

The customer service at Clayton is great. They stayed in contact with me through the whole process. I had issues with the finance company which was horrible but overall, they at least touched base with me if something was going wrong or something was behind. However, the factory side of the finished double-wide house seems rushed. Also, I kept having a bad smell in the house and nobody seemed to understand what I was trying to say. I cut a hole in my ceiling, looked up into the attic and I found where a vent pop was not connected. Other than that, the home has the square footage I was looking for. I also like the bathroom in it.

The first site I went to was a Clayton Homes franchise and it was in Chehalis, Washington. I was very unhappy with the experience because of a lot of lies. The rep said that we could have our home in eight weeks. Then eight weeks came along and no home. He said that if I finished paying for it and give him the rest in cash, he'd bump another person that was in line and I'd get my home earlier. So, I cancelled the purchase and I drove up 30 miles away to the Clayton company store in Olympia and I had a lot better experience. They were more professional. They told me exactly step by step what was going on and that there were construction delays. A lot of it was because of the epidemic.

Once we decided that we were moving to Sierra Vista, we decided that a manufactured home was just a better deal for us than a site-built home. We had a couple of discussions with the staff there, picking out things, asking questions and discussing things. They were very helpful and pretty forthcoming. We had problems buying the property we were going to put it on. We ended up changing perspective locations three times, four different lots. Finally, we settled on one and it came through, and everything was fine. We chose our options and did our paperwork. We were pretty happy with the way everybody from Clayton Homes took care of us. Once we resolved the issue of the property, which took over a year, the house went up quickly. The local supervisor for the construction was very helpful and very responsive. We’re really happy with it.

The Clayton Homes rep, Brad, tried everything to make sure that we got it exactly as we wanted. He told us all the options that we could do. We wanted a bigger shower, and he was able to do that for us, which was amazing. They did everything and I couldn't ask for anybody better. They sent three people down there. We had a huge complaint about the electrician but everybody else was fantastic. When we got our walkthrough and our keys, a rep said that he'd come back in eight months. They also had a one-year warranty. The only thing that went after it was settled was the floor, where meets in the middle, you can hear it. But overall, the experience was just amazing.

Everyone at Clayton Homes was really nice. The home buying experience was great. From the very beginning, they told me that they would work on trying to get me into a home, and that was exactly what they’d done. Andrea has done everything well. She followed up with me. When I would send her emails, she would follow right back up with me, if not the same day, then the very next day. When I would call the office to speak with her, she would return my calls. She followed through with all the promises that she made to me.

The home buying process was pretty good and easy. The rep we worked with was one of the best of them. If I had to buy houses, I'd like to buy them from him. When our appliances went out, Clayton got them fixed pretty quickly. Just make sure you have room for your house as that was our biggest problem. We got a small, single wide which was 62-feet. Then we went to a 78-foot double-wide. So, we had to adjust our property there.

I went to the house in Kentucky but they kept giving me a runaround. Then when I was in a grocery store, I overheard someone talking about they were trying to buy a house from the South Charleston area through Clayton Homes. I asked the lady who was the rep and she told me the rep was a lady named Lisa. I went to the home center there in the South Charleston area and asked for Lisa. We gained a relationship. She tried to explain what I was looking for and how many children and family. I told her that I needed something with a room in it. She started showing me houses and went from there. Then they had to verify my income but the process didn't take long. I really love the quality of the home. But if had known that I could have customized, I could have done my bathroom a certain way with the sliding doors.

When I went to Clayton and I walked into their mobile home that I purchased, I just knew right then and there that that was the one. I fell in love with it. It's an 18’ wide and it's very roomy. The kitchen and living room are open to each other which I really liked. The customer service was awesome and everybody I talked to there was very helpful and courteous.

We had some glitches with getting the home on time because of Covid. But we had one that was special ordered. It wasn’t off-the-lot. It took longer than originally we were told and then there were some delays even after that. It was a little disheartening at the time, but all in all, the experience was good. We were all taken back by some of the delays but it wasn’t Clayton Homes' fault. They just pushed and pushed on them too, and steadily stayed on to get it all done. Clayton Homes has a really good product. Everybody that I dealt with was really knowledgeable of the product and they were able to get me what I wanted. We got metal roofs, removed a couple of walls, and some other changes.

The home-buying process was excellent and the salesman was great. I would absolutely work with him again just because of who he was and the way he took care of my wife and I with everything we needed. But the construction crew was not to par. Everything got delayed and we didn't get our decks built until five months after we moved into the house. It was one thing after another that they failed to accomplish.

Everybody at Clayton was nice. They gave us good prices, good houses. The rep was very easy to work with. The application process was done within a day and approval was surprisingly quick. We got a good quality build. We're still waiting on someone to come by and fix the trim work but everything else has been good.

Our Clayton Home is a really nice home. The way it's built with a high ceiling and fireplace, big closets, big rooms and shower. I also like the land that it’s on and the form of it. They handle everything well as far as the financial part. But the maintenance and the upkeep, they're poor on that. We didn't have heat or air on one side of the house. It took five months to get somebody out there to fix that. The cabinets are falling down, still haven't been fixed. The top of the countertops is split where the bubbles have floated up the side of the stove. It's busted, so they're gonna have to replace that. Nobody even came and looked at it. Said they give it six months for the house to settle totally and then they will come out. But I would still refer Clayton to someone else. They have nice homes. They just don't do the maintenance like they're supposed to. My brother also bought a house right beside me and he's having the same trouble.

Going with Clayton Homes is better than trying to buy a home. The people are also really nice, and everything's done well. We connected well with the people who worked there. It was our first home, so it was a little complicated for us, but they made it as easy as it could be. They walked us through everything. They were there when we needed them. We needed a home for our new baby, and they were able to get that done for us.

The purchase process was fine. The smoke detectors go off every once in a while in the middle of the night for no reason and my son has to turn them off. Clayton worked on them once but it didn't fix the issue. They've been really good come work on some things that need to be fixed. However, I will never order another Clayton home because I'm not happy with the one I got. The reason I ordered is so I can get a walk-in shower for my son, ‘cause he’s in a wheelchair most of the time. When we got the home, it’s got so many things. The washer hookup doesn’t hook up on the walls that it’s supposed to. Instead, it’s on the side of the walls. So we had to turn the washer sideways to hook it up. Also, the drawers in the kitchen for my spoons and forks are 8 inches wide. For that width, I can't use a spoon tray in it. But, that's not Clayton's fault as they didn't make it and they haven't seen it either. I'm satisfied with Clayton and how they took care of us.

Clayton's reps stayed in contact with us and let us know what was going on. They made it easy and what I didn't understand, they explained to me. The interior of the home we got could have been painted better but other than that, I had a very good experience with Clayton.

We were looking for a mobile home for the time being while we got ready to build a house and we went to a few places around here. Clayton was the most helpful, and they worked with us the best on what we were looking for. The overall quality of the house itself was better as well. We went with a model that was on the lot and got the Anniversary edition. The finishes throughout the house make it look nice. I liked the floors and the quality of the cabinets. My brother got the same style of house from a different trailer company we have here in town, and it doesn't even compare to the quality of ours.

We're very pleased with Clayton Homes and especially all the folks involved there at Clayton Homes in Greenville, Jessica particularly. We wouldn't have bought the mobile home. We were choosing between on a mobile home and a barndominium here. Jessica understood the frustrations you get from so many mobile home sales. She's very good at her job, so she gets gold star by her name. And Clayton seemed to be take care of any warranty issues, so we're happy with that.

We talked to salespeople at Clayton Homes in Harrisonburg and they helped us decide what house we wanted. The rep was very personable and answered our questions. We had our eye on a couple of different pieces of property, but most of the ones I liked were up on a mountainside. They never got the manufactured home up there. The rep came all the way from Harrisonburg up to Woodstock to look at the property and the route to make sure they could get the home there and put it on the property. That was an extra degree of trust to do that because it would have been a real waste of time. We hadn't even purchased the property yet and he told us he could get it here. So, we went ahead and bought the property and started the process of buying the home.

I liked Clayton's pricing. However, the contractors that they hired could have done a better job. I understand they have other buildings to work on. But we were living on the property as the house was being built and they would show up at 7 o'clock at night, work for an hour, and leave. And it seemed like a lot of their work was careless. That was mainly the inside contractors that were finishing up the inside work. Also, we had an issue with a water leak. But Albert, out of Pueblo, has been doing a good job of fixing things up and getting us taken care of. The only thing we changed was we took out all the carpet. We put in the same linoleum throughout the house. Overall, our experience was very smooth-going and not a lot of stress.

The home buying process, solely for Clayton, was fine. I had some bumps in the road. ​I was dealing with some other funds and resources. So, that piece was frustrating. But the representative was very supportive and even walked me through some of those processes. The rep was always informative. He was able to answer all the questions that I had, or if he didn't know, he would get back to me promptly. It was always open communication. He was helpful all the way around. Overall, the quality of the build was good. Anything that I identified as an issue, they immediately came out and fixed it. I have a safe and comfortable home that is tailored for my family and me.

At first, everything was very well. I was recommending Clayton Homes to everybody. Then, it turned sour. Everybody started talking to my wife like she was stupid. One person even sent an email to the person in charge of the construction, saying they don't get how my wife is being stressed out and ended up sending that email to my wife. When they sent that email, we were so far into it, my wife was like, "We're just gonna stick with it." She didn't want to risk switching and ending up delaying it even further. It went from a very pleasant experience to I wouldn't recommend at least that particular Clayton Homes to anybody. I love Clayton Homes, but that particular one, I wouldn't recommend.

I'm very satisfied with Clayton. Everybody was on top of everything. They kept us updated. Just the whole buying experience from start to finish was phenomenal. They also got it done quickly. The staff at Clayton in Paducah was so friendly and their knowledge of all the houses alone was amazing. They’ll find a home for you.

We went through pretty much all of the homes that were on the site. Everyone was very helpful. Even while we were just looking, they took the time to talk to us about anything we had questions for. They knew that we were on a time crunch, and they did the most to help it get ready by the time we needed it ready. I especially loved the person that helped us, Dylan. He was very down to earth and helped us with everything that we had questions about or needed help with. My roommate had decided on the one that we picked because of the layout and the space that it had in it. For a single-wide, our home is nice and pretty inside. Where we got the place set up is nice. It was close to also where we were before. Convenient for work. I've recommended Clayton to a few of my friends that I know are recently trying to move out and wanting to get something like ours.

The buying process was not hard. What really got me was, when I was making the path for my home, they kept calling me every day. But, they didn't call me and tell me what day they were going to move it. It was a big coincidence that I just happened to be at a gas station when I saw my house passed by on the trailer. So I was able to get out there in time. We also bought it in September of last year and from day one when they set the house on the property, it leaked. It just got worse over time. We had mold in the kitchen and in my son's room. We just now got all the leaks fixed. I kept trying to get somebody out there that would fix the leaks. They just kept sending techs out that didn't actually know what they were doing.

The best experience I had with Clayton is with their sales reps, especially Lee. In fact, anybody that comes to my house, I always do referrals because of him. I've never been late on my payment and I always pay the extra. So the last four payments, I paid early. One time, I paid on the 15th and one time, I paid on the 29th. I had s dental surgery and that was why one of my payments was three weeks late, according to their books but not according to the Credit Bureau. When I knew I had to have my surgery, I told them that I couldn't pay till the 29th and they accepted my payment. I was thankful. But I had collector call me/ I got different kinds of information. That one collector kept harassing me and told the collector that I had set it up in the system and that I just had dental surgery and it was gonna clear.

The total process took three months but that wasn't on the part of Clayton Homes. It was more about us having the land ready. Clayton was ready to deliver much quicker than that. Based on all the other manufactured homes I've looked at, it feels like a home. It doesn't feel like a "mobile home." It's stable and it's all drywall inside. The quality is higher, just even looking at it and walking into it. We love it. Working with Clayton made things a lot easier than if I would have gotten with another company, based on other people who have used other companies told me how many problems they had, and we didn't have any. They're very responsive. We're still under warranty, and anything that they needed to fix or replace, somebody's out taking care of it within 24 hours.

Everything was put out in front of me. The process was pretty quick. Scott was my salesman and he was pretty thorough. He was knowledgeable on the options that the builder provided and he explained them, whether it was colors versus upgrades. He was awesome. Everything was great. We did quite a few upgrades from floor vinyl throughout, to upgraded showers, and to 2x6 side walls. Clayton Homes gives you a good understanding. I was very pleased. It was a simple process. There was very little stress.

We got a base model mobile home and we customized the walls. It took about three months for the mobile home to get out on the property. The only process that took a little bit was getting the septic put in and the power and water line needed to be ran. But that was on us. So it took a little bit for us to move in. The quality of the home is great. Everything’s going very good.

We have been treated respectfully just one day, the day we bought the home. We have been discarded and ignored since that day. Fast forward to the end, our house showed up today at noon. We had no idea it was coming. The road base for the driveway wasn’t being laid until tomorrow and the concrete wasn’t even 18 hours old (poured for the footers). I called ‘Steve’ and asked what was going on and why we hadn’t received a phone call. He told me we do this all the time. Not a good answer.

It only took eight months to be able to get the trailer. My consultant and I got to be pretty deep. I got along with all of them over at the dealership in New Iberia. I'm satisfied with my home. There were sliding doors on the back end of the trailer and I didn't want sliding doors so we took it off and we put a pair of atrium doors, but right now, it's not sliding. About three weeks ago, an installer came here with a brand new door that they shipped from Waco. But it was one door and I said that won't fit in the two-door home. The little guy said, “Yeah,” and he went back to the dealership. They have to make it right. It needs to be done.

Anytime I called TJ, he was always available and he answered any questions I have. He was very attentive to what we needed and he seemed to really stay on top of our account. We looked at the home that was on a lot that had been sold an we bought the same one. They just had to build it. The quality of the home has been good so far. From the time of looking at the home to closing, it took about four months. It went pretty smooth.

The people at the Easley branch made it real easy for me. Dakota and Remington sold me the house. They did anything they could to get it worked out for me to where I didn't have to worry. They've done an excellent job. It all went very well. I got to pick out the flooring and I love the quality of the house. Working with Clayton helped me a lot just having them do all the legwork. I told my grandpa about them and he bought a house from them too.

There was a lack of communication between my mortgage company and the management at Clayton Homes. Then there was a lack of communication with Clayton Homes and me. I was told that something would happen on a certain date and then it ended up not happening, or we would go weeks and I wouldn't hear anything. But if I was updated weekly, it would have been better. The whole process took about 18 months.

The people down there went above and beyond to help me out. I went to about nine different places and Clayton Homes was the first place I went and looked. I ended up going back to them because of the people that work there. They asked what people need. They were straightforward with me. They don’t **. That’s the kind of people I like to deal with. They've done me a real good job. I've recommended four more people to them. Everybody that asked me, I'll tell them to go down there to Clayton and call them. I appreciate what they've done for me. My son bought a house from them right after I did and he was just as satisfied as I was. They're good folks down there.

I liked that the home had an open floor plan and the finished drywall. I bought a lot model so the price was really good. I signed in July and the home was there within the month. Then within a few weeks, it was together. Clayton Homes was really quick about it. I told the gal who sold the home to me that I sold my camper and I was living with my parents. So she told me that they would hurry for me and they really did.

We drove by a lot and saw a house that Clayton had. We were in a time crunch and the deciding factor for us was we could buy that house on the lot versus having to order one and having to wait three months to have it built. We had more or less seen exactly what we were getting instead of ordering the house and thinking you're gonna get what you're gonna get but there’s always something a little different.

Everything was good. It was an easy and fast process. Any problems or concerns has been fixed.

The people I worked with were very sweet and nice. I went with the as-is model. I liked the way the living room looked. It had all wood floors and the wall for the TV set had wood behind it. Those stood out the most. It wasn't long to get the house purchased and it's a very nice trailer. But my yard was so wet so they had to wait until they could get it in here.

I dealt with Mike and everything went smooth. I had a good experience with Clayton. I've got the home rented and I've got a plumbing issue out there right now that I've got to get somebody to crawl under there to see what's going on.

I had great people that work with me. It was good service. Every time I went up there to look at a home, they were always nice to me and helped me out with any questions that I had about the home. They treat you like family and would do anything for you. It's easy to deal with them, and if anything was wrong with my trailer, they had somebody out within a day or two to fix it. The quality of the trailer is awesome. It's really, really homey to me.

Clayton seemed to have a better selection. I had a good rep and although things were a little confusing at times, they all seemed to work out in the end. There was a lot of back and forth in getting everything right. The process took about eight months. We had a few bumps along the way of getting things squared away. It was right at the start of COVID and all the precursors were coming up. I like the stability of my home. We're looking for repairs to be done now. We upgraded the cabinets and we moved the door. We still have some issues right now that are being fixed. Hopefully, once all that is done, we'll be in the clear. Clayton has done a really good job at taking care of the issues that I've brought up. It has taken a little bit more time with COVID, random shutdowns, and supplies. Clayton has also been doing a good job of trying to get all that wrapped up.

Our homebuying process was pretty easy. We worked with Ray and he was the best. He needs to be paid top dollar because that man goes above and beyond his job. I love my home. The only thing I don't like about it is there is not enough storage space. We don't have a linen closet and a pantry. Every house should have those because the cabinets aren't that big. Other than that, I'm pretty satisfied.

I've always heard good things about Clayton Homes ​and the salesman that we met on the property spent a lot of time with us that day and checked in on us later. We went with them and the process of buying the home was good. They stayed in contact with us and the lender. Everything was good. We did the upgraded 2x6 walls. From the model home, we did a bathroom upgrade with a tub, and we modified a hot water heater from electric to gas too.

It was our first time buying a modular home, and it was good. The sales lady, Cherie, knew what she was doing and what she was talking about. She knew how to sell a house. She was helpful too.

Through Clayton, everything was good. I'm not 100% happy with the quality that's in the home, but it's what I accepted. Although the quality of the products seemed a little cheap, I wasn't worried about that. I'm replacing them as I go.

I've been looking for a home on and off for two to four years. I ended up running across Clayton and things ended up working out. I worked with Robert and he was very helpful. He got the process going for me. Everything went well. I got a four-bedroom and two-bath home. It was what I was looking for. The quality's good and so is the cost.

Everything went well with Clayton Homes and the reps were nice. But I’ve had trouble with my shower door since July 21st when it was delivered. The first time they worked on my bathroom, they took the door off and said they’d have a new one out there within two weeks, and I never heard from anyone again. I finally called my salesman and Sarj, the rep. They both came out and looked at it, and they agreed that it wasn't right. The door that's on there is not the door that fits it. The right-hand door that has a towel bar on it that you can slide back and forth has got two of those and they're the same. Sarj said someone would call me on Tuesday. That was the week before his vacation and it's been a month and a half. I wish they'd return my call. If it's something they can't do, they can call me and say that they don't know how to fix it. I wouldn't be happy about them not knowing how to fix it but I can call a plumber and he can fix it.

The buying process was aggravating but that was also because of COVID so that was out of Clayton's hands. But they were not very driven to get out to finish. They should make sure that they are more on top of getting out to fix things. Other than that, the experience was easygoing. As far as talking to my rep, that was fine and everything was good to go there.

I'm still closing on the home and everything is not yet arranged. I had gone through some really hard times so that made it hard to do a lot of the things that I wanted to do, but I'll get there. As far as the mobile home itself and everything, I was really proud of it. All the people that I dealt with couldn't have been nicer. They still periodically call to see how I'm doing and if there's anything I need. It was just a good experience. There was a person who represented Clayton Homes. He went through things from front to back showing me everything and how it should have been. I could not have been more satisfied.

It took a little bit longer to get into the home than I thought it would. Part of the reason was finding a piece of property that everybody could agree on. That aside, I was pretty satisfied and I was happy with my rep.

We liked the farmhouse-style home from Clayton. We got floors throughout instead of carpet. The purchase process of the home was easy but it took somewhere around eight.

The buying process was good and Clayton got it done fast. Anytime I had any questions, they were right there and my questions got answered. And even after I closed on the house, I can still call them and they answer right away. They are very friendly too.

The staff were friendly and they did not try to sell me a house right off the bat. They were very helpful too. If I had any questions, I could call them and their rep would answer the questions for me. He even said he would give me the GM of that company at that store area. The warranties on the houses are also really nice. The process was pretty easy.

My salesman, Terry, is what made me come back to Clayton Homes after I went to 10 places. I started with Clayton Homes and Terry was very nice. He wasn't overzealous wanting to make a sale. He gave me room to look, told me what they had and why go with them. I liked the way he approached me. He was very professional. The home had come as-is and the quality is very nice. However, I couldn't change anything and I had one big issue where the back spicket is. It is right in the middle of my screen room. It doesn't help me with it there. I asked nicely and they told me I can't change it because then, I would void my warranty.

The staff at Clayton were a little bit more accommodating, knowledgeable, and willing to suit our needs when we toured their facilities. I really liked the cabinet space in the kitchen. I also liked having the openness in the living room and I liked the master bathroom. There was a couple of minor changes we wanted to make, and Kenny, our sales rep, was really good about making the changes we wanted. We wanted a little bit bigger house than what we had and Kenny showed us a great representation of what they had there in Joplin, and we were able to settle on something.

I went through a lot of different banks. I've been with USAA for 20 years and I kept getting turned down because I didn't meet their requirements. Even though I had great credit and income, I didn’t have a two-year commission history. Finally, I had a 2019 tax return. I went into Clayton Homes and they were able to get me financed through a local banker.

Everything was satisfactory with Clayton Homes.

Clayton had a nicer selection of homes, which was why I decided on them. The home buying process was good for the most part and the rep was very nice and good to work with. But there are a few things in the home that could have been done better. In one of our living rooms, the floor is squeaky. You can barely even walk on it and it makes all kinds of noise. Also, a bunch of the trim is all popped off. When the floor first squeaked, they sent somebody to come and tighten up the bottom but it got progressively worse. I haven't told Clayton anything about it since because I don't know if I can still contact them and fix stuff or if there's a window for me to do that.

It started out all great with the salesman, Kelly, but then he was rude and unprofessional. He's a liar. We were homeless trying to get in the quickest way we can. He said they were going to bring us in. About five months later, it finally gets to the end after a headache every way we turned with it. I would not do it again with Clayton.

Clayton finally showed up and finished up the work. But now, the foundation is washed away and they didn't tell us that we had put something on the end of the spout of the drain and the foundation is washing out. I went out to talk to Clayton and a rep said that they would be out, but he has never showed up yet. So, I'm not too happy with them. Other than that, Little Ashley that worked there was fantastic. She went out and beyond what she should have to do to get somebody approved for a loan. I've got two granddaughters that are going to buy a house from Clayton too as soon as land can be found to put it on.

We had a few manual agreements and Clayton didn't live up to their promise. The trailer was $40,000. I told their rep I don't feel like having to search for water and power and set it up. I told him I’d rather pay him. He charged me right at $10,000 for all of that and I had to do that and the electric pole, which he had included in there.

It wasn't our intent to purchase a mobile home. We came up here from Florida, I'm originally from this area, and things had changed over three years, and it became an option that we hadn't thought of. We went to Clayton Homes, the one in Kodak, and we were pleased with what we saw. We thought about it a few days and decided to move forward with buying it. We used Jeremy. He's a young man. We were back in Florida and we did this completely remotely. He took care of everything, helped us find the property that we're on. We were very impressed with him. He could not have been better. Clayton ended up dragging the home in. They had a hard time. Originally, it was to sit backwards on the lot but they couldn't do that. They had to set it the other way. But they got it in.

The home buying process With Clayton Homes was an easy thing to do once we made a decision. Getting everything squared away as far as fixes and repairs have been challenging but they're coming together slowly. The reps are doing their part. It’s just wherever their resources are outside of them is where we’re falling short. We’ve got damaged cabinets and they can’t seem to get the color correctly and to fix them. We got hot water issues in our shower that we can't seem to figure out why it picks and chooses when the hot water is going to be hot or cold. There are also sheet wall repairs that still need to be fixed and we can't get the lady to come out and take care of it. But they've been great with us. It's just getting everybody else to get in line with what needs to be done. I would recommend Clayton but I would never go this route ever again. Clayton has been good but all the other stuff that comes with this process has been a little bit of a headache.

Everything went according to plan. Clayton's rep was very nice. He was good and thorough. The only issue we had is when the movers moved the home, they hit the bridge, in the location where they were moving it in, and they had to do a lot of repairs on it. Getting everything fixed is taking a lot of time. But it's due to COVID and not having the adequate workers on hand.

Clayton was a local place close to where we lived and when we found out that they did modulars as well, we went through them. They had a lot of models on the lot. At first, we were hoping to get a double wide. Then we found out the land that we were interested in couldn't do double wide. We found out which models on the lot were available in modular form and two of the ones that we liked were available in modular. Prius and Andrea were awesome from the start at that location in Lancaster.

I priced a few houses right there with Clayton, Oakwood, and Down East. And Clayton seemed to come off the price a bit. They had a sale on the trailer and a little more incentive than anybody else and I liked the trailer that they had, single wide. For the price of it, we decided to go with a three-bedroom because we will turn around and sell it shortly. It would be easier to sell and it was bigger. Clayton did well as far as getting the trailer here and getting it set up.

When we went to get the house, the rep told us the price. But when I went to sign the papers, it was a different thing. The price went up, and it was all different stuff that we didn't agree on. And they didn't put it in there some of the stuff that were supposed to come with the house. Also, when they brought the trailer, it had cracks and they didn't fix it. The wall has big gaps in it and the house ain't even a year old. They tried to say the hurricane did it. It wasn't from the hurricane. It was from them moving it there. They should have fixed it when they brought it there instead of trying to make me do an insurance claim. If I could go back, I would have left the trailer where it was and probably went to Lafayette.

I really liked the representative from Clayton Homes. She was very understanding and made me feel comfortable. It was my first experience in buying a home and she was the first person who broke everything down to me and helped me understand the steps of buying a modular home. She didn't just tell me to go and look in all the homes, she actually listened to me. So, I definitely appreciated that.

I was pretty pleased with everything with the home buying process except once I move in to look for little things that I didn't see. I've called it to Clayton Homes' attention. One of my doors is warped, and there are two little minor things. But, overall, I'm pretty comfortable with it. Bryan was one of the guys that I talked to there. Overall, I had a good experience with Clayton. At the time, we didn't know which plan I was going with. We ended up going all the way around and coming back to the same one. I was gonna go through VA and we ran into complications. Then this COVID came up, so it wasn't all Clayton's fault. We run through a bad run there because they're making everybody shut down, and I shut down, and things slowed down. But it turned out alright.

After I closed, my sister asked if I changed anything and I didn't know I could do that. I didn't want the tub in the master bedroom. I would have put a window there instead. That was the only issue with Clayton. But as far as the customer service at the office, it was excellent. I had no problems with them calling me back. Now, with the quality of the build, they still have to do things for me. I went into my grandbaby's closet to do something. I realized they didn't put all the stuff and so there was a big gap. Also, the shingles on the trailer already started lifting up a month after I got it. Then, the siding that they put on there was cut too short.

Clayton Homes bumped us up in line because we had the house fire and we were living out of an outbuilding. So they did their best to get the home here as soon as possible. Their rep was excellent. I could contact her at work and she also gave me her cell phone number to contact her at home or anything with any questions. She was always there for us and she would answer while she was at work or at home.

We went into some other places but the combination of the sales staff and the floor plan of the house were two things that kept us going back to Clayton. The reps walked us through the entire process and told us what to expect and when to expect it. We didn't really have any surprises. It was very open. Charles walked us through most of everything and he was very professional and knew a lot about the homes. However, it's missing a few things, like the windows in the kitchen are right next to each other, but one is higher than the other. So visually, very odd. The air conditioner registers in two of the bedrooms are not square with the room, they're tilted. It's not that big a deal, of course. One of the things that I was kind of disappointed about was the interior walls are not 16 on the center, they're 24 on the center. To me, that's not particularly a wonderful quality issue.

It's easier to get a mobile home disabled than it is an entire house. We built it and designed it so that it could have a 60-inch shower and we picked out the floor, and then they showed my wife that's disabled how the bathroom would look. But when the mobile home arrived, it didn't have the color floor that was chosen. Whoever designed the bathroom, its door swung open and hit the person on the toilet. The individual people gave me a free washer and dryer for the snafu on the floor. The cabinets that my wife wanted were added to the laundry room. They replaced the swinging door with a barn door. In the end, I was pretty satisfied.

The home buying process at Clayton was fine. The rep was helpful. My daughter is the one that lives in the trailer. I bought it for her so she’d have a place to live. They told me if my daughter found anything, to call them back and they would take care of it.

I would not recommend Clayton 'cause I'm still waiting to get things taken care of in the house. I still need to get the master bedroom French doors adjusted 'cause they don't even close properly. The reps also seemed disorganized. It's great to sell the house and it comes with all the kit and caboodle. But the service and after you buy the house, it's always downhill. The person in the office didn't have a lot of construction knowledge. But the house was a spec home and it was fantastic. They also gave us a really beautiful welcome gift and how to take care of the house and a folder for all the warranties.

This is a very small town and Clayton was the only thing around here. The rep I worked with was fairly new and still getting used to everything but she was very good. We had a very long journey going through everything but it went fine. There are a few things I wish Clayton would change about how they built some things but I’m enjoying it. The electrical outlets should be more the standard where you have to screw it in instead of pop in. The outlet cover pops on and that doesn't always work very well. They've had to fix that a couple of times. Clayton should look into changing that especially with little kids. They pop out that easy. We tried to change a couple of things and we found out that they couldn’t be changed. They had changed the plans and we couldn't. So they compensated us for a few things, which was nice.

The homebuying process was okay. The person that we worked with was Jody and I think she needs more of a highlight than what she gets because she does a very fantastic job. But it was a little annoying with the little COVID situation going on. We knew a couple that went in with the same situation we were going in with and they were able to go in and close. But after we went in, we had to wait several months to close. Nothing was wrong, it just got dragged. We were highly irritated about that. Also, some of the service guys from the home center are not that great. They left and said they had to go get something. Then, they took a lunch break while they were out and that was at 9:45 in the morning. But factory-wise, I had Bobby and he was fantastic. He came out, looked around my house, and fixed everything like it would be his.

It took forever to set our house up and I had to do most of the work so we could get in the house. The people wouldn't come promptly like they promised us. The reps told us they would get right on it but they never did. We wanna get the title of the house and we’ve been trying to get it since June. Clayton doesn’t know where it’s at. They say it’s in Raleigh but you can’t get through to Raleigh in North Carolina to find out about the title. Right now, the vinyl has been buckling and I’ve been having to take the baseboard down and stretch it back again. They sent the guy over here. He had done the best he could but he couldn’t get all the wrinkles out. I had to repaint the entire house by myself. They spot-painted every wall in our house at 15 different colors or shades, and it looks worse than patchwork. I have not ever seen anything like it. So, I’m very disappointed with Clayton.

The rep I worked with was very helpful and very friendly. Anytime I had a question, she could answer it. The quality of the Clayton Home has been okay. We had one thing when the home was set up. They told me that once the water was hooked up, I was supposed to check the joints in the plumbing. But there was a piece of plastic PEX that had a pinhole in it. So, it was leaking.

I got a house with three bedrooms and two baths. It's got a big bathroom, a big master bedroom, and a full-length walk-in closet along the whole back wall. It's 28x52 and has an open floor plan. It's real energy-efficient from what we've had in the cold winter the last few weeks which was18 and 20 below zero. I had no problem heating it off. It prevents the loss of heat.

We had a really bad experience. It took us almost two years to get into our home. You name it and we had to deal with it - from septic tank issues, to factory issues and financial issues. We had a gamut of everything. The office down here and their communication and follow-up are my biggest complaints. But the personality, niceness, and customer service were good.

I stopped by a couple of the other places and I liked what Clayton had and they're not that far from me. They're convenient and easy to work with. I particularly liked the one I was looking at, which was why I went with them. The home was new and its layout and the appliances that came with it stood out. The layout was similar to what I had and that was what I was looking for. I liked it.

Clayton has some nice homes but some stuff is kind of cheap - especially around the trimming for the doors and stuff. Then, in the middle of our dining, a big old bolt that's underneath the seaming was loose. They had to get underneath the trailer and they said it was really loose. How could they miss stuff like that? The other side has the same problem when we walk but we have not called them back yet. Also, my walls are so super thin. I can be laying in bed and I can hear everything my husband is doing. But we love our home. It's only me and my husband living here and it's a lot of room. We're not used to all this room but we love it.

The Clayton Homes salesperson was friendly but he should keep in better touch with people. Other than that, everything else was good. We got a great home. I didn't think we'd get approved and we did. I like Clayton Homes and I'm very satisfied with the home buying process.

The house is beautiful and I love it. It's a single wide and 62 feet long. It has three-bedrooms and two baths. The flooring in it is so pretty. It's like a country feel in it. I’m super happy. Brittney is my person that I bought my house through. She is so awesome. I had her over to my house the other day because we've become friends. She is very attentive and personable. She gets things done very quickly. She sold a house to me, my sister, and my mother all in one month. She deserves a plaque. The whole Evans group over there is amazing.

I started looking for a place to settle down. Then I just stopped by Clayton Homes and talked with them. They were straight up people. They told me about a cheap price. The house was a little better as well. The monthly payments worked out perfectly for me. I just have it come out of my checking account every month. They did the job a couple of weeks after that. It’s a nice home.

We wanted an open floor plan concept in the kitchen, living, and dining area, and Clayton Homes had that. We also were trying to downsize and we didn't want anything too large. So this particular home was the only one we saw that suited us as far as what we wanted. We bought the home as is. It was so hot that day they were bringing the home in but we decided to come over here and watch, and I was glad I did because I was amazed at how well they did with getting it in here. It wasn't an easy place to do. Once it got here, we had to wait for the foundation stuff to be done before they put it in place. So, that all worked out very well. The customer service was very good. We had some little problems with a couple of things that weren't exactly right, but they had gotten everything taken care of in a timely fashion. So, anything that my husband has found that they needed to do, we're okay with all of it and we love our home.

Clayton Homes got a pretty good sales team and they have good homes. I knew what I wanted and they knew how much to give it to me for. I was very satisfied.

Our trailer was thrown together. Walls don't line up. Strips are pieced together. Nothing lines up. You can feel bumps in the floor. You can feel bumps in the countertops. It's ridiculous that someone do such a bad job knowing someday this would be someone's forever home.

The home buying process went well. The factory and the person that we dealt with at Clayton to buy the house were excellent. She still follows up with us now which is nice. There was nothing wrong with the product itself but we had issues with the workmanship of the setup crew trying to put the house together. The factory sent two people out that work for Clayton Homes to help fix stuff that got screwed up when they put it together and it still isn't completely done.

Clayton's houses looked like they were built better. They weren't making the house model that we found anymore and we got a really good deal on it. Whenever we were looking and whenever we did purchase, everything went great and smooth. But once we got the house set up, we were told we would have someone there to kind of overseeing everything. But we never seen anybody from Clayton Homes. They've never stepped foot in our house since it was put on our property.

The Clayton Homes reps who helped me through the process were very good. The installation was good. It's a very comfortable home. It's what we ordered. But through the winter, our house is settled. So, we've got some cracks that need to be taken care of and it needs to be leveled up again.

I had a really good experience with Clayton. The home buying process was a lot simpler than trying to rebuild in the town of Paradise from scratch. It was straightforward. We had our representative helping us every step of the way and made life easier for someone like me who's never had to buy a house. Polly was awesome. She was very professional on all things. If I had an issue with the contractor, she was right there to help me. She even bought us a housewarming gift, which I absolutely loved.

We were just driving by and saw Clayton Homes. We really liked the model that we saw in the lot. For the most part, everything's been comparable to site built so we've been really happy.

The rep I worked with at Clayton Homes helped me and he was very good. I would probably recommend Clayton, to Jacksboro especially, because I tried to go everywhere else and they were rude. Jacksboro was great to deal with.

The home-buying process at Clayton was pretty smooth, quick and fairly easy to do. The reps were friendly. They addressed all my concerns and answered all my questions. They did really well. I like the price, the quality of the home and dealing with the people. It’s a good company to buy from.

If we have questions even eight months later, our home consultant is still is helping us if we have them. We had an overall good experience with Clayton. We would recommend people to go through them.

The home buying process with Clayton Homes was great. The rep told me everything I needed to know. It took two months to get to my home but it was due to bad weather. They couldn’t move it.

Everything was great with Clayton. The COVID put a delay on some stuff. But the rep I worked with stayed in touch with me. He kept me up-to-date on everything that was going on with the contractor.

Everybody at Clayton Homes was first class. We looked at the models and their prices, and they seemed to have the best product with the best price. The quality of the home was good. It was just a pleasant experience overall.

We were looking for a new house and happened to stop by one day. And we liked few of the houses, so we ended up staying with Clayton. I liked the way some of the builds look western-like, like the farmhouse look. The reps kept us in the loop of how everything went. And if they had somebody come, they always let us know and was very friendly. We still talk to them. However, it took a month for them to move the model that we liked because we had a situation with the water. The plumber left the water on and it flooded the kitchen and master bathroom. Clayton had to repair them before we could get in there. They worked on it pretty quick. My mama wants some shelves. But other than that, we like the build.

We started looking and Clayton Homes was where we ended up. It was a last-minute thing. Our home came without a bathtub. It should have had one. But that was all taken care of. We lived in an old, two-story farmhouse. I like that our new home is one-story. I'm tickled with the electric bill so far. Last month was $150, so that's not bad. I would buy another home.

Everybody around the tristate area knows about Clayton Homes. They had a good price, and we worked with good people. We had a few things changed on the home but very few. We moved the toilet over a bit. And we had a manufacturing problem on one of the air vents. The rep might have discussed that with the manufacturer, and the guy that moved it in had a word with him too. But then, they screwed up putting one of the vents in, in the bedroom, and just jammed the insulation into the vent, didn't hook it up correctly and blocked it completely off. So, we had to cut the flooring out and move the vent over to make it line up properly to make it work. And that was a manufacturer screw-up in the floor. Other than that, it's a very good, quality home. We like it. And we're very satisfied with Clayton taking care of the problem that the manufacturer had too. They came out and fixed it promptly, and got it all fixed up. They did a good job.

Don’t Buy from Clayton Homes!!!! Purchased a house from them in 2016. Continuous water leaks in my roof and inside which they never repaired. Only patched. Now I am four years in the ownership with a leaky roof that now needs to be replaced. After two inspectors gave their report on the mess and shoddy workmanship on my roof they refuse to stand behind their work although it has been an ongoing issue And they continued to patch for three years after first leak started. I have been notified by Clayton Homes of Maryville Tennessee that they are denying my claim because I am out of warranty so they will not stand behind their home and workmanship. So I sought legal advice and was told that I am past the statutes of limitations on workmanship. So after four years I the consumer out of my pocket have to pay for a new roof and the big corporation gets away with it!!

I like the rep. He was really professional. Everything was explained really well, no surprises for me, so that's always a good thing. Go with Clayton Homes. They're good people.

The rep from Clayton helped me out. Any time I called with problems or concerns, she was always on top of it. Overall, my experience has been very nice and I really enjoy it. I liked how they treated me when I went in there to purchase and they were very professional.

I love my home, the quality is amazing. Everything in the trailer is correct. With the exception of a few things that need to be fixed once parts come in. That’s perfectly fine as long as it gets done! However, from the Demo of the old trailer to trying to move in to the new trailer has been a complete nightmare. The sales rep. seems to think we’re still buying and he needs to sell us but we’re not buying anymore. We’ve already bought & closed so a little straightforward honesty would be great since we’ve been getting NOTHING BUT RUNAROUND MISINFORMATION. We just want to move in our new home.

The consultant, Ashley, was on top of her game. She kept us informed on it. Once we came there to look, she met and greeted us pretty good with a smile. She was a really nice person. Working with Clayton got me out of a two-bedroom house with two kids. I love my home. I mostly spend all my time in the den ‘cause I got my little game set up in there. Then I can lay back and relax in the tub. It ain’t too small and it ain’t boxed up like my other home.

I didn't like some of the people at Clayton. I always talked to the lady in the office ‘cause I didn't want to talk to the seller. She was rude. Also, it took forever to get the home set. There was a couple of hiccups, but I wouldn't have thought they'd have held it up that long. I have a concern right now that they need to fix in my trailer. They were out there three weeks ago and they knew about this leak. So, if they don't get it fixed, they're gonna end up having to replace the floor. I have notified them. For some reason, whenever I dial their number on my phone, it says that it's an unoccupied number. But I can call them on any other phone. But I love the quality of the home. I like the shower, the sink and the bar.

They helped me out compared to everyone else and pretty much sold me the big one. I was looking at a double-wide and they got me a single wide that met my needs and saved me like $28,000. They helped me through all the process of getting the house when everybody else would just give me the runaround. There were only a couple of things that were wrong with the home -- a leaky faucet and the door needed a little bit of adjusting -- but other than that, it was pretty top-notch.

The buying process, like going up there to their office and getting approved for the loan was nice. It was very easy to go through that. The reps helped me pick out the house that best fit us. But after I've gotten the house, Clayton Homes of El Reno has done the exact opposite. Spending $80,000 to $90,000 on a house which is that much money, you would think that they would take good care of you. But I've barely heard from them in months.

I'm very satisfied with the home-buying process.

I heard that Clayton Homes builds good homes and by reference of people talking, I went there. The reps were good. I'm enjoying my home but Clayton Homes never have closed on my deal. It's been seven months and I can’t get anything out of them. Also, I had quite a few faults on my trailer. There were a lot of things that needed to be done to it and some of them still haven’t got done. They put a faulty sink in the kitchen. It had a big knot on the inside. The bathtub in the guest room is cracked from the inside, like a screw or nail had went through it and it still hasn't been fixed. My stove messed up and I tried to get it fixed but I couldn't get satisfaction out of them. It took months to even get somebody out there to look at it. The guy kept canceling on me so I took it out and put in another stove I had.

The people at Clayton were very helpful. The rep we worked with took care of all our problems if we had any. I'm very satisfied with the buying process and I'm very happy with the quality of the home. If I ever do it again, I would go through Clayton and if I knew anybody that was interested in something like this, I would steer them that way.

The rep we worked with, Brenda, was amazing. Also, Howard and Tammy who work there are amazing. Howard is like a Jack-of-all-trades and he is so kind. And Tammy was real helpful. With the wintertime, we still haven't finished our year with the repairs that need to be done, but that's not been a problem.

In the process, Clayton let me pay the amount off. But four days later, the storm hit and messed my trailer up, and we are still fighting to get it fixed. We didn't have insurance. Nobody would sell us insurance. I have contacted Clayton but they wouldn't help us because the storm was in the gulf, and it would probably come our way. I went to different ones like Allstate and State Farm but couldn't get any help. What if the storm demolished it? I wouldn't have **. It's still costing me. $7,000. And then that's the labor. I'm about at my wits’ end on all of this. I'm 58 years old. And this is entirely too much on my back, but I'll pay the trailer off. And now everybody wants money for this, money for that, and it's still going on. I don't have my skirting on around the trailer. But they said they didn't want to put the skirting until the trailer was fixed and finalized.

I was 100% satisfied with the home buying process at Clayton. The rep I worked with was fantastic. I love her and I sent other families to her. The reps were very good with the communication. They were courteous, kind, very helpful and they had all the information that we needed and they were nice to us. They were genuine and were happy to see us. It was really nice. It was just all around a very good experience.

Their rep walked through everything and sat us down. He talked to us about everything and got it worked out. It’s a very good product. They're fair and upfront with you about everything and they do what they can to help you get your home.

Clayton's home buying process was really good. But, they should have a flowchart for us to be able to understand the stages until we get the keys and are able to move in. We were really excited and we knew it was gonna take a while. But each time they said something was gonna happen, we would say "Okay. Well, what's next?" and sometimes they got a bit frustrated with us. Other than that, the reps went above and beyond. We were really happy with the process, the consultants, the availability, and them working every step of the way to be able to get us into our home.

The home buying process has been great. I asked their rep anything I needed to know and he gave me a straight answer. He did everything he said he can do and it got done. The landscaping could have been improved a little bit. I gotta straighten it out myself. But everything else is okay. I would recommend someone if someone asked me about my home.

I bought a 2021 Clayton Reserve. For what I paid for this house the build quality and materials are subpar. Very poor workmanship. Cabinets are weak. Drawers don't roll smooth. Trim is cut half-ass like no one gave a darn. Nails exposed. Floors squeak. Caulk already separating from the ceiling and cabinets. Sinks don't sit flush with countertops. When cars drive by it's so long I feel like in the front yard not in the house. Never ever will I refer anyone to make the mistake I did buying this.

Clayton made the home buying process easy for me. Ron was my home consultant and he was absolutely great in every way. When I called him with a problem, he dealt with it and let me know back immediately. He was good at dealing with any problems I had. My home's build is nice. It's a good treasure. It's a nice little home. Clayton Homes is a good place to do business with. They got good and honest people.

The salesperson was amazing. She's real knowledgeable about the house. But if we go to the quality, then I'm dissatisfied. The house ain't even that old and I've been having to fix things ever since I got it. A lot of it is wall trim that I'm having to put back on. It should fall back on the factory. It's kinda like you go buy a brand new car and you got paint coming off. Clayton told me that it's a settling issue and it's not their problem.

Working with Clayton Homes was extremely satisfying. I've got about 15 houses and mobile homes that I rent out. I bought two new mobile homes from them pretty much at the same time. They put it in one of my mobile home lots. The quality of home build seems to be pretty good. It's a lot better than the first ones I bought back in the 80s. Clayton did a perfect job and they kept me updated. I bought one off the lot and ordered one from the factory. They were very helpful along the way.

I had a nice rep. He was very helpful and got things done quickly. The process with Clayton was easy and they were personable. Everything turned out perfectly.

The rep was professional. Go look and check Clayton Homes out, if there are any good deals.

We looked at the Clayton mobile homes and we liked them. The home-buying process was beautiful. Their application process was pretty quick and their rep was good. Mario was always available for us. Quality-wise, the house is pretty cool. Clayton had good quality and nice service. I'm satisfied.

I wanted to see what our options were and Clayton Homes had the best home that we liked. So, we went from there. They kept us informed. We picked up the plan, the flooring, and the color that we wanted on the outside. I wouldn't change our home for anything. It's excellent.

I live in Jonesboro and Clayton is right off the interstate. Since they were there and they had a better deal, I chose them. Their process was pretty easy and their reps were okay. I liked the knowledge they had.

I had an excellent, wonderful, and perfect experience working with Clayton Homes. Everything was smooth. I would recommend them over anybody else.

Justine is very professional. And she explained to us everything. Every question that we had for her, she answered. It is excellent service. We are very grateful with her. We are happy with Clayton Homes. We're not just customers for them. They establish a relationship with their customers. That's very important for customer service.

I moved here and was living with my son for three months and looking for a home. He knew about this place but it was my last option because the prices had risen around the homes that I was interested in. He said we should drive by Clayton Homes or the mobile park and see what they have. We stopped in and the home buying process happened so fast. I was anxious to get in a place and start settling in, and I didn't give it a lot of thought. Dan took me to this one nice, big place and I liked it. It was the one I bought. My biggest problem is the rent. It's not high but I've owned a home and the ground before when I moved to California. So, this was very hard for me to get used to the idea of owning the house but not owning the ground. That was a hurdle for me.

I got a buddy of mine who works at Clayton Homes. Also, I've heard and read about them, and I liked their customer service. I was impressed with the way they handled their business. We love the home. Working with Clayton has helped us tremendously.

The coordinator could have been better. The note-taking caused some problems. I asked for things like firm back storm doors. I only got one storm door which was a full glass door when I asked for a double screen storm door. I only got one glass door which bounced back and bit me because I wound up making a deal with them to purchase two doors so I can have them install them which wasn't fun. One of the doors that they installed, the doorknobs hit together. I cannot close the one front door. That was partially my fault because they put the storm door in and that was fine. I didn't close the inner door until three hours later when the guy left because it was a nice day out.

We made a good choice to go to Clayton. They were friendly, experienced, and organized. My rep was excellent and she became my friend. We love our new home and we like the appliances.

I love Clayton. They're very good and I'm very pleased overall.

The purchasing process with Clayton went well. It started being a problem when we actually got to get the house on the property because we had bad communications. They said they’d get back to me and I would never hear a thing. I always had to call. The new manager they got there realized that and he drove all the way out here to apologize to me. Up to that point, it was fantastic. I wish I would have the money to get a double-wide, roomier, and all that stuff. But I got the single-wide and I'm super happy with the home.

My experience with Clayton was good with the exception of a few things. The things that they told me they were gonna have done, they didn't do. They were supposed to shampoo the carpet because it smells like someone lives there. It's so stuffy. I have to put stuff in the closets because of the smell. They said my home was a demo but if I knew it was gonna be like that, I would’ve changed it out to a new carpet. They were also supposed to do a power wash. I was said that was done but it wasn't strong enough to clean the mobile home like it should have been. Also, when the hurricane came through, I had damage to my home. When I was first checking on it, they told me I didn't have coverage. When I touched base with the home office, they said I did have coverage. Those were the only things that I didn't like.

Clayton, this home industry, is unique in that they have people that sell the home, and they have people that build the homes. The people that sell the home were great. If we're specifically talking about Clayton Homes, the folks in Hattiesburg, Mississippi did an excellent job. They did everything that they said they would. Some of the items were not done correctly and Clayton still said that they promised us that, and that's what they would do. As far as dealing with them, I didn't have issues.

The guy that I spoke to was a great salesman. He walked me through everything. He got in touch with me before and after, asking if our house was delivered. So he did a pretty good job. He made the process as easy as he possibly could. It was great service to me.