Clayton Homes Reviews

Clayton had some of the nicest houses and when I showed up there, people didn't run to me and try to sell me something. They didn't try to push anything on me. There was quite a bit of difficulty involved in the process. When the installers put the home together, I had a lot of roof leaks and it took them a long time to get that problem fixed. They had to call in some help because they couldn't fix it. By the end of it, we had a whole new roof on it. Once they put the new roof on, it was pretty well taken care of. But it took about a month to get to that point. We came from a little bitty 14x60 single wide that the walls were like paper. You can hear every vehicle that came down the highway. But this home is pretty soundproof. That's my favorite quality about it. You can't hear everything that happens outside.

We came across Clayton online. It was local and it was 40 minutes from my house which made me decide on them. Oscar was my rep and he answered my questions. I bought the home off the lot and it was delivered to my location. The buying process took me about six hours. I did everything and everything else was over the phone. It was quick and easy. Plus, the quality was exactly what I expected.

It was a bad experience all the way around with Clayton Homes. The manager at Clayton made promises that he couldn't keep. He was like, "Oh yeah, don't worry about that. You won't have to make a payment till 30 days after you get into your home." Within my home, I got a phone call from Vanderbilt saying that I was a month behind on my mortgage. When I confronted Carl about it, he was like, "I didn't say that." Pretty much called me a liar to my face. So it was just one thing after another. The house late being put in, and had to make house payments and rent payments at the same time.

The home buying process at Clayton Homes took a little while, but it was okay. It was during the summer and my brother got the trailer around December. Charles was the home consultant we worked with and he was okay. Although sometimes, we had to call him back a couple of times. We called back a couple of weeks ago. The refrigerator comes in the trailer, but my brother was having problems with it. It was leaking. They told us we have to go to the person that they bought their refrigerator from. I've been trying to get in contact with them.

We were looking for a mobile home and found Clayton Homes. We went to Spartanburg and they were very nice, but then later on the lady, Joyce, said that she didn't say certain things. Then it took several months upon months to get the house out and set up. We finally got it in March. We started in September of last year. Now, they still never came out and hooked up the ice machine. I also still have pipes laid out everywhere. The grating was never done to the yard.

Everything with Clayton Homes went very well. I was very happy with the end results. The communication could have been a little better once the deal was signed. I didn't really hear anything from anybody. I'm the one that kept having to initiate phone calls asking what was going on. I know it takes a while to build a trailer, so I didn't push it too much but the communication could have been a little better. Other than that, I was very satisfied.

Our experience with Clayton Homes was excellent, especially the fact that they were working as hard as they were to get me in that house. Some folks show no initiative in this world. There was a little hurdle that came up. They kept me informed and kept me moving on my end, which was sometimes difficult. Everything was made clear and they made the process easy, which was what I wanted.

My CLAYTON Homes Roof, has been a really bad deal for me....I have Been in it less than a yr. It has has at least been attempted to be fixed 4 times....Still is leaking in the same spot... master bath exhaust vent....every time... Came home tonight floor wet again, rug's all wet.... This is the 5th time now. Still have not fixed the problem..!! Clayton homes please reach out to me, about this ongoing problem..!! Thanks. ADRIAN

We worked with Greg during the purchasing process at Clayton Homes and he did a good job. He went over the contract with us and then he helped us to pick out exactly what we wanted in there and showed us the videos. Also, whenever I needed something, I called him and he jumped right on it. He was excellent. At first, I didn't think the quality of the home was that good. Then they started doing all the other maintenance, the things that were out of whack, getting lined up. It went okay after they came out doing all the maintenance. Whenever I needed them, as soon as I called them, they came right on out and took care of it.

My dad told me about Clayton Homes all when he bought his first camper 30 years ago. They were also the only ones close to me. Their home buying process was easy. They just came and picked the one I wanted and that was it. We also customized the shutters and blinds for the outside and inside. I got to select the color of the outside. Chris, the rep, was nice. He made everything seem like a valid question and he'd answer to the best of his ability, if not, he'd get back to me super fast. He even called me a couple of times to check up, to make sure I'm still doing okay with the house. Super awesome guy. I was comfortable working with him. He made everything seem like it was really easy.

The sales people from Clayton were wonderful. The sales rep was fine. I told him what I wanted. They showed me what they had available because I wanted only a two- bedroom. My wife and I picked out the model and we signed the contract and everything was fine. I paid cash. Now, my warranty work is a different story. It hasn't been really prompt. I called for service on a couple of problems I had. After two months, no one came, so I called the corporate office in Maryville, Tennessee and told them I needed some warranty work done.

I went through financing, and Clayton Homes was the only one that would finance. The sales part was great. They were right on top of everything and they were making sure everything was taken care of. They'll give you what you want and tell you what you wanna hear. But after that, you're on your own. Once we got into the home, I felt I'm being neglected. I've only been in the home for five months, and it's already starting to fall apart. I'm not getting any service. I did get one callback, but they acted like they didn't know what was going on. I haven't been happy with the service after the sale. They lied to us too. They sold us homeowners' insurance that doesn't cover anything in our area because we are in a hurricane zone, and the insurance doesn't cover acts of God. They told us the insurance was good and they kinda sugar-coated everything. When I pulled out my policy, I found that out. So, now I have to go out and buy my own insurance.

I did research on the other places and read reviews. Then after I went there at Clayton Homes, I didn't have any problems because they were very inviting, welcoming and understanding. There was no fakery about it. That means a big difference to me. The rep I talked with all the time was wonderful. He was very thorough and made me feel very comfortable. I made a few changes with the rep's help. I changed all the appliances to stainless steel. They were black. But then, some changes happened as far as backsplash and countertops with a few changes in the color, and we got together on that. So I picked out the different ones I wanted on that. The quality of the home is very good. It's been really hot here and my electric bill is not high.

It took about seven months for us to get the trailer because it was during the rainy season so they had to keep putting it off. But the process was good.

Clayton Homes is conveniently located for us. They’re on the road that goes to my child's school. We walked in one afternoon and took a tour of a couple of models. We chose the one we wanted, but then that one was not able to be purchased the way we wanted so we had to look at some different options. But the home consultant was able to find us one that fit more of our requirements.

We looked all around. I wanted a better built home and that’s why I went with Clayton. We were supposed to go to Clayton in Augusta. We ended up buying in Dublin because they had what we were looking for there. Christian, the guy that sold us the house, was excellent. From the time we walked in until the time we left, it was great. We told him what we would do and Clayton did exactly what we asked him. Everything turned out real good. I liked the inside, the sheetrock and mold, and the home didn’t look like a little cracker box. Everywhere we looked, it was just a very cheap mobile home. On the other hand, this one was pretty nice. It was what I was looking for. I had a good experience. I have told several people about Clayton. I have cards that I pass out for people just looking for mobile homes.

We were kind of referred to Clayton through a friend that Rex works with. We didn't have any difficulties with the process. It was relatively easy. They were very helpful in every step of the process, so we're very pleased. I live in the home and I like the spaciousness of it. We did upgrade on the appliances, but everything's set up so convenient and it's really a nice setup. Clayton did an excellent job. I was extremely pleased.

Michael was the first person we met at Clayton Homes and he was very nice. He was very thorough and was on top of his game. He was everything you could ask for. Amazing customer service and anything I could have had a question on have been covered. At the new house that we just ordered, we took out a window and we changed to a sliding glass door in the back. This is our second home I bought from Clayton. I've not gotten my home yet. But the quality of the first home is amazing.

Back in 1989, I’d seen Clayton Homes putting a double-wide together in a nice spot. I looked at it and then bought it. The two guys back in ’89 that delivered had brought it. They put plastic down on the ground under the unit before they put blocks under it. This time, they had a bunch of goofballs and about two at work, and there was a lot of stuff they just didn’t do right. Plastic caved under it. I bought plastic but without even piers under it. Hard to see how I'm getting under there.

I liked Clayton Homes that's why I chose to go that route. But dealing with two of their home offices to get it started didn't go good. I was in limbo and going through a long process for several months for no reason. I had poor sales reps that I was dealing with at that time and it seemed like they were trying to work more for what they could get commission off in their pockets instead of helping me as a customer to get me in my home and get it done. It was an agonizing wait because I was homeless getting this process done. I told the employee there at the home center that the house that I was renting got sold because they knew that I was gonna move forward instead of buying it. I had got to move out so we were trying to get everything done in a timely manner. It went on to where it stretched and stretched and stretched for a long period of time because they were trying to be greedier and selfish about how much money they were gonna get out of the deal.

Clayton Homes had the best plans, houses and financing. My daughter also bought a home with them. The openness of the layout and the ability to be able to modify it to meet my needs really stand out to me. I was able to add two feet onto the end, put a porch on the other end, and then completely redo my utility room. The reps were great at answering all my questions and my needs. It has been a long process for me and I still have a few things that have to be completed. Everything would have gone super smooth but COVID held that up as far as getting it out here. We also had bad weather during the time that we were getting everything set up.

There was a lot of stuff that seemed like we had to do that Clayton should've done. My wife was on the phone every day for about three months straight trying to get everything lined up and I'm still waiting on some repairs from the factory but Clayton Homes is doing good. The trailer was damaged during transport and it’s probably the reason they’ve messed it up a little bit. It seemed like the dealer to factory communication is a little lost but they tried to do the best they could with what information they were getting from the factory.

I ride by Clayton Homes about every Sunday when I go to church, through their dealership. Their rep was very good. Getting the home set up took a while because I put it on a lake lot. It had to have a lot of grading stuff to it. It took several months. But for the money, the quality is pretty good.

I like the guy that walked me through the homes and the prices. We liked everything that we picked. We're happy with the home. The quality is really good. We've been very happy with the quality of the home itself. But there was a lot of false promises made as far as when things were gonna get done on time. It was all delayed. Some of the pieces to the house got ran over while they were in your yard. So those had to be reordered. Also, there were some things that needed to be fixed on the home.

Clayton Homes is close to home. They're easy to deal with from where I live. From start to finish, buying the home took a little more than a year. It was a little slow, but it was okay. I've had some issues, but any modular home, you would have issues with it until it gets all settled onto the foundation. Just normal things. Clayton addressed any problems I've had ASAP. I call them, tell them what my problem is, and they get on it.

I've known about Clayton for years. I grew up in a Clayton home. Their rep was great. We went back and forth through changes. We got upgraded floors and cabinets. Everything took a couple of months. My home of is very good quality.

The Clayton Homes rep was fine but there were a couple of little things that we were gonna try to do everything in the loan and were underestimated on some stuff, but it was not something I'd get worried about. But there were some issues with the manufacturing like one of the walls was crooked. You couldn't fix it unless you take the whole wall out. There was a spot in one of the bedrooms where there was the bottom of the wall starts out straight but once you'd get about a foot to 18 inches from the floor, the one wall was bent in about three inches. So the bottom two by four that those studs were going into was warped. Then there was some spackle on the ceilings that wasn't textured at all. You could still see the taping there. They brought someone out for all that stuff but they couldn't fix that deal on the wall. Everything else, they patched up everything and cleaned it up. They did great. We've been very happy.

Clayton's rep was really nice and informative. The quality of our home is really nice. I like it a lot.

Everything's gone great with Clayton Homes. They were good as far as communication goes. Everything was upfront. They gave full disclosure, kept me in the loop on everything that's going on and updated me. As far as the home, there are a couple of things on the outside that's kinda a future concern, but for a manufactured home, it's pretty good. It's sufficient.

My daughter, my son-in-law, and I were buying a home together. When we found that we didn't feel like we could afford a site-built home, we started thinking out of the box and thought about a manufactured home. We looked and verified there was a property we could afford to buy. We started looking at all manufactured homes. There was Solitaire in Roswell and we went there. There were some manufactured home dealers in Hobbs, New Mexico and we went there too. I also knew that Clayton was in Carlsbad and we went there.

Carl, the Clayton Homes manager, did great. I needed some help on the stairs. He made that arrangement. He made sure the information I needed and my questions were answered timely. He got the extra work. The sales lady that I had quit. So instead of putting me over to another salesperson, he stepped up and did it, which for a general manager, that's good. I like the spaciousness of my home's rooms. My wife loves the island in the kitchen. I feel good about the community.

We liked the experience with the salespeople. A lot of the other Clayton Homes that we went to, the salespeople followed you around saying, “We wanna know what kinda money do you want to spend? What kinda payment are you looking to be in?” I don't like that. But over at Johnson City, they didn't do that. People know what they can afford to buy. When we looked, they said, “You go out, take a look. You see something you like, come back in, let us know and we'll talk about it.” We got what was already there because I liked what I saw and it was done the way I wanted it. I also liked the colors. The quality was decent. They were better than a lot of the others.

The sales guy was very explanatory and kept me informed on pretty much anything I was asking. Dylan did an excellent job as far as communicating. But his bossman wasn't relaying messages to him or anybody else. As far as their communication with the upper management, it was very poor. Dealing with his bossman, Ricky, they would leave people in the dark after we sat there and communicated in person in the office about stuff. Ricky didn't let me know nothing. We are 10 minutes away for the the house that we were moving to. We would drive out there periodically to see different phases of the construction of the home. I had explained to Ricky as clear as day that I would like to be notified as to how their steps and procedures are going. My wife and I had a plan to make a photo album from the time it got cleared and for every step of the construction. But I wasn't informed on any of that besides for us just riding by there, being nosy and to see how far along things were going.

Never did we ever do business with a company like this, they take absolutely no pride in hiring qualified subcontractors, we feel like we're in a nightmare from hell. Our land has been destroyed by tree demolition, house is being put back together sloppy, our siding is all lumpy and dented and mismatched color, everyone hired to come out starts and never comes back to finish, house was on sale at the lot they pulled it from and they charged us full price. We were offered with all furniture, then during construction they breached our trust and took out dining room set, they snuck it off the property in a trailer by one of the subcontractors, on top of all the horrible work we were told by the sub contractor that took the dining room set they were told to rush it and get us in and after were in we can file claims, when these people are on the job site and should be doing it right the first time, no work ethic at all.

The salesperson was a really good guy. We enjoyed him a lot. We've almost had this house for a year now. He's been good as far as checking up on us and how we are liking the home. But we still have stuff that's not finished in this house. It's a whole saga. We got it delivered and they tried to put the old trim back in. It was terrible. So we called them and told them about it. Then we had some floor issues, where the floor was coming up. All they did was glue it down. We also had the sink issue where the sink was mounted too far back. Anytime that you turned it on, it would hit the back of the sink and water was going everywhere. They said they would replace the counter.

This was our first home we ever bought and Clayton could’ve explained more stuff to us. Like, what did they call it, the lineups, the system to connect your septic and all that and stuff to get your electric. I needed someone who would’ve explained more to me the lineups and the system to connect your septic to get the electric to me. No one told me what those were so I didn't know that we needed to get that. But overall, it's a good starter home. We're loving it.

My daughter purchased the home. I took her there to purchase it. The process of buying the home took an hour. The quality of the home is excellent. We're just having problems with getting the material to fix the place up that we found because the place is settling and sliding. That's not going very well. But other things were done real well. I called them to fix things and they got me to the right people.

I had a good experience and a bad experience at the same time. The in-between was not good, but it was all made right so I’m happy. When we were purchasing the home, Clayton Homes' general manager at the store here in San Angelo and the salesperson were both amazing. In the middle of us buying a home, they both got transferred to Amarillo, Texas. With the new people that came in, the experience turned into a nightmare. What I had to do was to call those people back in Amarillo and get them re-involved. They straightened everything out for me. They made me happy. My ultimate experience was good, and I'm very happy with my home. It's well-built and well-insulated. We have it as a second home at our lake property. Everything has worked great. With the AC, the house stays cool in all the rooms. We love everything about the home.

Robert was a fine salesman, but then at the end, there were some issues with him. I'm not sure if they let him go or if he quit voluntarily. At the time, from the start until I got the house, everything went great. Any question I had was answered, and a couple of things I wanted changed in the house were done successfully. Everything was in good shape. I was very happy with the house. However, I'm not happy about the location. If I knew it was would be like this I would've chosen a different place. The lot itself is nothing but rock. I have so many rocks in my yard. And then, the whole location is in an HOA community but they don't do what I think a HOA is supposed to do as far as keeping the community looking good. If I could, I would move the house to a different location, but that's not possible now. I'm just trying to make best of it over here for now.

Clayton's salesperson was good at telling a lot of lies about how the process was gonna go, what was gonna happen, when it was gonna happen, what's included and what's not included. Nothing he told us was fact. So, we're very disappointed with our whole experience. A week after we signed papers, the salesperson was transferred to Tulsa. He got some kind of promotion. The first couple of times we called him, he called us back and talked to us about stuff, and then after that, he completely ignored us. He never answered another phone call and never returned a phone call. We ended up having to deal with April. We just have to talk to them to try to go through the rest of the process. It was very frustrating.

So to start we had a pretty good experience with the sales man and it went down from there. We were charged for a lot of things extra but the main thing is the property it is a mess still and we are in the house for over three months and it’s looking like it going to cost us double because we are going to have to hire someone to do the work. The trailer was set in wrong to start with but I walked the house and said it was ok but that’s where I made my first mistake. They set it so far up from where it should have been I have no front yard. It’s all hill and once we build a porch there won’t be any yard at all.

Working with Clayton was a pretty smooth process from start to finish. Their salesman was pretty informative. Any questions that we had, even if he didn't have it right then, he was quick to get the right answer. So we were pretty happy with him. Anything we wanted to know, he found out so we got a lot of information on it. We love our house. It's more than what we expected. It's a great house. We really enjoy it.

The home buying process at Clayton was very easy. I couldn't ask for anything better. Their manager Tracy was outstanding. If I had any questions, she handled it right away. Instead of a window at the dining room, we wanted a sliding glass door for our home. Everything was taken care of whenever I talked to her. We got a top-notch quality home.

Clayton Homes had good customer service. The process with their rep was good as well. He answered all the questions. The quality of the home is great too.

We were deciding whether we were gonna build or put a manufactured home up. My credit was good enough and I didn't have to put my property up so we shopped around and came up with Clayton at that spot over there on Memorial or Mango. I liked that Kyle, the rep, gave me the key and told me to look instead of harping on me. When I was done, he asked what I thought and which one I liked. It was hard to make a decision but I had to go with the price. Clayton did a good job and the people we dealt with were awesome. Everything you called about, Sarah got on it.

We love everything about our Clayton home. We've had zero issues with it. We took the stove out and we had it updated. It was a smart home and it already had the upgraded installation. We like our electrical bill. We were paying 220 in our area a month. Our last bill was $82, so it was a big change. The sales process was really good. We went through Clayton Homes in London. Jim was our sales rep, and he walked us through like an elder hand and got us to the end of it.

I thought that Clayton Homes was reliable and I found what I was looking for with them. I communicated with them by email and phone and those were fine options. The consultant I worked with was great and dandy prior to signing the papers, but after that, I got reluctant help from anybody. Also, the quality of the home was rubbish initially. I had three out of the four appliances that would not work and my waterline had a nail hole shot through it during the build. It was so dirty that even after I had lived here for two months, I told them that the place where the hot water tank is needed to be cleaned up. Clayton local set someone out here to clean it up but he didn't do it.

If anyone is looking to buy a manufactured home do not go to Clayton! We have been fighting with them for over 18 months now to get things fixed. Before our 12 month warranty was up I made sure that they had a list of everything that we were still waiting on listed. I knew they had a new service manager and wanted to make sure that she knew everything. Contacted corporate. Finally got the smoke detector fixed after 18 months!

I went shopping around for a home and Clayton had the best thing that fits me. I went through an easy home buying process and their rep provided good service. The home I got is of good quality and I'm happy with everything.

My parents bought a home from Clayton and since they were the most willing to work with me on my down payment, I also went with them. The process was pretty streamlined and they made it pretty easy. The best thing for me is I put in for it one day, then they called me a couple of days later telling me that I was approved and I just got to pick my house. I picked the one I wanted and it was already in the park. Then, I put in a new rack in the master closet and installed black iron pipe instead of the little wire racking that was up.

I went through a good home buying process at Clayton when I got my lot model from them. However, it took them so long to get my air conditioner. They kept putting me off and I lived in my house for at least three months with no AC. They said they sent my request over to the AC people. When I called the AC people, they said they never got it. Still, Clayton's reps got to me as soon as possible.

Everything went fine with Clayton Homes. It was just an easier process with them. The rep was wonderful too. She was with us every step of the way. Every time I needed her and called, she was always there. She never strung us along. She was always very helpful. We love our new home. The quality of the home is good. Everything's so up to date and we don't have to fix on anything. It’s just an all-around nice home.

The rep from Clayton was wonderful and nice. I bought a used home and I like it. The quality was good as well as the experience with Clayton.

We have shopped around everywhere, Midland, Las Cruces, other parts of Texas, Lubbock, Carlsbad and Roswell. When we went to Las Cruces where the rep originally was, she told us, whatever we wanted, we can get. That was why we went with Clayton. The overall purchase process was great. However, right now, we're not feeling too good about the quality because we have to get the inspector to come out and look at it. There are a lot of things that need to be finished. They came the other day but brought the wrong paint. So, they have to come back. But overall, they're a great company.

Clayton was the only ones we looked at and Joe, the rep, did everything he could and gave us stuff that he didn’t have to do. But with people coming to fix the drywall and stuff, I had to go up to managers before I could get anything done, because they wouldn't come on. Still, Joe was great even after he sold us the home. He was still answering questions and he went over and beyond for us.

I signed my paperwork in October and I was in my home on the 28th of November. They were really good and very professional. Answered all the questions and everything that I had. It's a good quality home. I don’t have any problems with it.

The Clayton reps whom I worked with were professional and knowledgeable. They broke the home purchase down and showed a slideshow of what we'd be paying them. They told me how long I would be paying and what would be going into our contract. So far, the home we bought has been great. However, the process of getting the home set up perfectly has not been that good because they haven't been really hands-on with coming out and fixing stuff they're supposed to fix. When the home was moved, it got cracks in it and they said they were coming to fix that. Plus, some of the wall plugs didn't work when the home got set up. Those still don't work yet. Clayton says they're backed up. When their techs come out to our place, the plugs would work for a day or two then do the same thing.

Over at Oakwood Homes, they were fantastic. I also love that the house is bigger and I love that it has air conditioning. For a house over $100,000 though, you'd expect it to not start falling apart right off the bat. With the amount of breaks, I don’t like that we keep having to have somebody come out for repairs. The kitchen faucet handle kept falling off and we lost some aluminum siding. The door frames still weren’t put in right too. In fact, we’re still having some trouble with certain door frames. However, when I need stuff fixed, they take care of fixing the problem and they do a great job. They were able to come out, except for the pandemic. We couldn’t do that during the quarantine. Overall, we still like the house. We enjoy it and we love that there’s no carpet. They listened to everything we asked for that we got.

One of my co-workers I used to work with introduced me to Clayton Homes. My wife and I both like the way that the house was designed and set up on the inside of it. We got some things in case we needed to get it customized later on down the road. The purchase process went smoothly for the most part. They are waiting on me to get some stuff done, so they could come out there.

The rep I purchased my home from at Clayton was very easy to talk to and was very helpful. So far, my favorite thing about it is that it's custom-built. We downgraded it to a Farmhouse Flex. For the main bath, I told the builders to leave the bathtub out and put one big shower in. They did that and put some shelves where the other shower would have gone. In the laundry room though, the door opens to the inside and I would rather have it coming out. Currently, when I open the door to the inside, the space is so small that I'm almost bumping everything going in.

When I looked at Clayton's product, it looked nice and the price made sense for the quality. I went with them and the purchasing process went well. I worked with a young rep without a lot of experience. Still, things were simple and what he didn't know, he asked his supervisor. It's been crazy though as the sale has gotten into the COVID period but Clayton has always been in communication with me. I've never had an issue with getting a hold of somebody. Anytime I called, they would eventually get back with me.

We picked out a Clayton Home and then the home wasn't gonna be ready for four or five months after I'd already given them the money. There's a lot of things wrong with it, but they're taking care of the issues now. Everything ended up changing. The general manager out of Mabank, Sonny, went above and beyond for me. He's a really impeccable guy.

I went over to Clayton Homes and picked a couple houses that I liked. Then I took my wife over there but I took her on a bad day. She wasn't feeling good and she didn't like any of the houses. So we went back when she started feeling better and she picked out the house we’re in now, which was my first choice anyway. It's just nice to be able to come home and sit down. My wife has a nice kitchen to work in with great storage, cabinet space and counter space. We just really like it. We like everything about our new home.

My friends were living at a manufactured home and they said that they were happy with it. I also called a few people who were eligible via construction and therefore may not appreciate Clayton, but manufactured homes are different than they used to be. Clayton's homes had better floor plans, too. When we went in, we saw something that looked appealing then we talked about it and made our decision to go with Clayton. The home buying process went really well and they were very easy to work with. They checked all the boxes and covered all the bases.

We looked for about two years at different lots and the home that we liked was at Clayton. We liked the big living room, bathroom, closets, kitchen, and everything about it. We went through three different salesmen but the one that sold us the trailer towards the end was great. He was very helpful and he still calls and checks on us. So far, I love the quality of the home and we haven't had any problems with it. We’re still waiting for them to come out and do another service, but other than that, everything's been fine.

The person I purchased my mother-in-law's home from at Clayton was very nice and knowledgeable about their products. Plus I liked the flooring of the home I ended up purchasing for her.

The home buying was excellent. Clayton Homes was professional and helpful. They made the process easy. We love our home. The favorite part is the kitchen. I am a cook and I’ve got the island kitchen. So, I love having all that extra room. We purchased it in July or August, and we finally moved in in November.

Selecting our home and getting it delivered was a piece of cake. We liked the way Clayton was built. The price was good. Our salesperson was excellent and knowledgeable. I was so pleased with her. She greeted us before we got into the office, and then we were greeted by the manager. We paid cash so that's why we take such good of our home. However, the person doing the minor repairs and touch-ups was horrible. I refused to let him back in my house after a day. He went out of town then he wouldn't come back. I had to get in touch with somebody and they sent the warranty people here. But all my repairs are still not finished because COVID-19 came out. Clayton Homes should have better people repair the house and do the touch-ups.

Some other people in the area had purchased from Clayton Homes. They also had a better selection than anyone else in the close vicinity. I live close to Elizabeth City and there was absolutely nothing on the lots there. Lottie, the home consultant, was great throughout the whole thing. We were looking for an open kitchen with a bar. In the master, we had the big walk-in shower that we got along with the closet that was not attached to the bathroom. Everything was about like we expected. We, however, had a water leak when they hooked that up in the bathroom at the end of the trailer. But, everything else seemed to be fine.

Clayton had a unit that was used, new, and they gave me a very good price on it and it had everything that I was looking for in a trailer. The purchase process went fairly well. At one point, there were some discrepancies on the follow-up and what that was supposed to look like, and we had a misunderstanding on that. But in the end, they followed through with flying colors and did everything they said they were gonna do. Jeremy, the project manager, was exceptional. He made sure everything was met to our satisfaction and that he met all our expectations. I was happy with the overall experience. I'm very satisfied with the product and with the follow-up. I would recommend Clayton Homes to other people and in fact, I may be looking at it as my own home as I get older and retire.

The buying process went pretty smooth. Angie was the person who helped us out. She was professional. We told her what we wanted and she went straight to the point. She didn't try to sell us anything extra, so it was good. We like all of our home. It is nice to call something ours -- we have been renting for a while and we decided we pay as much as we paid in rent and that we can get a house.

The home buying process with Clayton was very easy, comfortable, and downright to the point where I need it to be. The home consultant was pretty good. I love Johnny. He was upfront about everything. I bought a lot model so I knew I was gonna have issues with it because it sat for about a year. But they've come out and fixed everything that I've asked them to. The lot models need to be taken care of and looked through more. Nonetheless, the quality of the home is amazing.

We were looking for a four-bedroom, three-bath with a master on one side and the other three bedrooms and two baths on the other. We also wanted two separate living areas, and Clayton Homes had the floor plan that we liked. The sale with the salesperson was good. Her name was Tammy and she was a great salesperson. We were told things that they’re really doing, but it wasn’t a killed-the-deal kind of deal, so we just moved forward and disappointed, but thought, “Well, we can live without that. We’ll just move forward.” We were on a time constraint.

I was recommended by a family member that owned a home through Clayton Homes. The buying process was easy. There was no stress and I was never pressured into buying a home. Everyone there was nice. The whole process was about two weeks going through the background checks and everything. Once I finally got finalized, it was about two weeks in total before I moved all the way in. I like the home, being my first home that I bought myself. I would definitely recommend the one here from Anniston.

We looked at a lot of different lots. I found Clayton Homes, and their reps were super-nice and helpful. They've been excellent. I had some trouble with my smoke alarms going off, and they came out and changed them. One of the doors wasn’t sliding good, and they fixed it. I've not asked them to do anything that they didn’t fix or didn’t do for me. They were always returning the calls to us. I know it was a busy time but if you get an email to call somebody or a text, it’d be good if they called promptly. Other than that, I don't have a problem. I like the kitchen being open. I have the two bedrooms and two baths that I needed. It was really open. It’s got lots of windows, and it's really been a good home.

Linda, my salesperson from Clayton Homes was great. Everything worked out perfectly for me with them time-wise. I like the home I got and though there were a few little things, they took care of them. I'm satisfied with everything.

I like the customer service of Clayton Homes. They answered all of my questions and helped me pick out my home. It took me a while as far as getting my financials in place for them to go along with the process but they pretty much helped me whenever I called. Everything is great. I have a few minor things but they came out and corrected them, and they told me to give them a call back if I had any more problems.

I selected Clayton because they were in Sacramento and I wanted somebody that was almost local. There were three other builders there. But when I went in there and looked around, Clayton seemed to be a cleaner office. The general manager was very attentive at the time, and very helpful. And so, we looked at that and then we went and looked at some of the other coach places. Then we decided this is what we wanted.

The buying experience was great. We signed on a Tuesday and the home was delivered on a Thursday. Everything went so fast. However we’re having issues with after the sale service of Clayton. We’re still fighting to have the concrete work completed by the contractors. We had a conversation with the manager of Clayton Homes yesterday. They were supposed to show up again yesterday but nobody showed. They are supposed to show up tomorrow, so we’ll see what happens there.

I bought a home from Clayton Homes to rent out. The person who helped me was okay and the home is nice.

Clayton was in the area when we decided that it was the kind of how we are going with. We like the price. The reps never really tried to force me into anything, and they let me see what our options were. The lady in charge of the contracting work was good with communication. Any questions we asked, they pretty much had the answers to. The contracting work, however, wasn't very good. We paid them to put our septic in. They came out and dug the hole, put the septic in, ran the lines but didn't flatten the backyard back out. There's some work inside that the paint doesn't match, the drywalls were cracked, the trim is bad. I had to have somebody come out and fix the AC because it wasn't hooked up right. This is my first home. It's definitely cheaply made but it's a nice house. There's some trim that they could probably upgrade.

I found a location which was close to where I was going to be going to and I contacted Clayton Homes and I wound up speaking with a salesperson. My dealing with them has been very good. But there were a few things that had to be done in the home. One of them was replace one of the doors on the unit. Initially, I noticed that when it was raining, the water was coming through the glass in the door. When they assembled that, they didn't do a real good job of sealing the glass within the frame that had existed within the door. There were also a couple other smaller issues that they had to take care of. But I had no problem contacting them and having them come out and take care of it.

Our two grown daughters wanted a house to live in on our farm. We had a place on the property where there had been a home before. We had gone to Joplin to look at the homes and drove by Clayton Homes and we were impressed with what we saw. So, we pulled in and looked it over. When looking at all the floor plans that they had, the home that they chose met my daughters' requirements. The people from Clayton were friendly and helpful. They answered our questions and the whole process was very good. They exceeded our expectations and everything was great. There were some siding that had to be replaced and a broken glass in the storm door when it was delivered. But they fixed everything very promptly and very good. I would recommend the office in Joplin to anyone in our area that was looking.

Clayton Homes was the first place we looked and we liked the stuff there. We also liked the salesperson, Gregory. He’s pretty cool. He was awesome, helpful, and he answered everything we ever had questions. If we couldn’t figure something out, he worked hard to find out the answer for us. I went ahead and bought the lot model. We got the Breeze 2.5. I couldn’t do the customizations on it, but we were able to get it on the land faster. The sinks are small which is not so great about the lot model. But everything else is good. All the coloring and the doors, the hinges, all the little things like that are all cool and awesome. I also really like barnyard doors features. Clayton Homes fairly did everything pretty great.

Stacy from Clayton was nice and she helped us out well. She got a warranty on my appliances that were already in the home. One time, the dishwasher door wasn't locking and water was going all over the floor. I cleaned up the water and stopped using my dishwasher. I called Stacy right away and let her know what the problem was. I scheduled an appointment with Clayton's techs and since then, everything has been all right. Overall, the home we got is of good quality.

Everybody at Clayton Homes was really helpful. They made it a whole lot easier for a first-time home buyer, especially Daniel. He kept us in the loop. He was always contacting us and telling the progress on the house, especially when they came to set it up. We still talk to him today a little bit. I was impressed that they wanted to get us in here before the holidays and they got us in here right before Christmas. But we had some bad weather to work through, which held us up a little bit though. Overall, I really liked the experience.

Clayton Homes has been absolutely fabulous. The consultation with them went fairly easy. I sent an email and someone contacted me. But we just ended up going up to the actual site to look and see what they had available. We spoke with Chase and he helped us through everything. He was very nice and very accommodating. He walked us through everything. After we signed the paperwork, it took about three weeks and the house was ready. They didn't deliver the house until the day after Thanksgiving and we were in the house about a week before Christmas. I had to customize the house that we purchased afterward. My husband loves the house. There were a few quirks and a couple of little things that were out of alignment but anything that I had an issue with, they immediately came and fixed with no problem.

The Clayton Homes consultants were helpful and we’ve been satisfied with the home. But there are some issues with the house that the consultant has failed to come back with. I'm personally dealing with Clayton Homes now and not through the consultant. I had a water leak that showed up the day before yesterday with this rain. I called and reported that and they have it as a warranty issue. I don’t wanna have water coming into the house. You’d think they would hurry up and get here to try to figure out what's going on, but we're looking at over two months.

Everything went well when I worked with Clayton's rep. I got one of their homes and it has been very economical on my light bill. Plus, every time I call Clayton about something, they come right out and it only takes them about a day.

When I was searching for a mobile home, I happened to hear about Clayton Homes from one of my wife’s coworkers. Convenience and ease of service made me select them. The home buying process was easy. The home is a good quality build through and through, top to bottom. Clayton Homes is pretty much given a resource for me whenever any friends are looking for a home. I can just easily use Clayton as a quick hand reference.

The home that's built for me is already falling apart. From production, there were nails sticking out of the ground. When I talked to my dealer about it, they said that Clayton Homes would do nothing to repair it. They sent one of their maintenance guys and he just ripped the nail out of the floor. There was a big old hole, the size of a nickel on the floor, and this was right in the middle of the living room. Then, he put some kind of little policy on it and put the fake floor back over. Now, there's a little dip about the size of the thumb on the floor. There were also nails sticking from the ground in the carpet area but I told them not to even worry about it as I didn't want them to rip it off the floor.

We paid cash for our home so everything was very simple. Our salesperson has been wonderful right through the entire process. She seemed very genuine and she was attentive to us and our concerns and our wants. She was good. The whole process of getting the house from the day we looked at the first drawing was about a year. It was quite a process, but everything worked out in the end. The quality is very nice, although there were a couple of tears in the floor. It could have happened at the factory or when they were setting the house up. But overall I am happy. They’ve got me in my home. I'm going to retire in one more year and that’s where I'm gonna spend the rest of my life.

My husband does work for Clayton Homes and we've seen how they work with their customers. I went with them for a home and when I walked in Amy came and helped me. She was a perfect match for me and she answered everything I needed to know. My mom at some point decided that she did not want a bathtub and Clayton fixed that so quickly. She then decided at the last minute that she didn't want a shower and would take the bathtub instead. Clayton fixed that for us too. So far, everything has been good with the quality of the build. We had an issue with a roof leak one time when we had 15 inches of rain in three days. But once we called, Clayton guy was out within the hour. He got up on the roof while it was raining and fixed the issue. Clayton has been amazing. People just don't get service like that.

Clayton Homes is the only manufacturer I know and the home that I purchased from the is nice. I enjoy it though it wasn't quite exactly what I was looking for when I went to buy a home. But that was what I could afford and it's grown on me since I bought it. I like the fact that it's a three-bedroom and one of the bedrooms has the linoleum instead of carpet, so I can use it as my office. It's very wide and has an open type floor plan. During my purchase, I had a great interaction with their rep. She was able to answer the questions I had and was very helpful during the buying process. She kept everything moving and going. And she was there to answer my questions as they came up. If she didn't know the answer, she found out and got back to me right away. So, I was well pleased with her and with the way that she worked with me.

We were happy with what we saw and we went and looked at Clayton Homes. The home consultant was very informative and anytime I called, he answered the phone and answered my question. If I called and he couldn't get to the phone, he would always call me back. He thoroughly explained the home buying process. They were very good about being upfront with me. Everything went pretty quick and easy. So far, the home has been great. There were cracks from the moving and what little things that we had wrong, Clayton either have fixed or they're going to fix.

With Clayton, I was confused with what I was actually buying and what their warranty covered. The whole time, their consultant was telling us that we were getting a driveway. We didn't know till after we closed that we weren't getting one. She really didn't know what was going on. It was a headache. Plus, the rep told me that their coverage was gonna cover my septic and my water well. That's why I am paying extra to have those covered. Now, it turns out those things aren't covered in my warranty. The house that I got itself was good. But then, there are people driving over our septic. Also, whenever Clayton would come to repair the house, they never did the job.

Clayton Homes are good people. But they wanted me to have a double-wide but I wanted a single-wide to start with. I have four kids and I don't have a ton of money like that. They were trying to put me in something that I wouldn't be able to afford. So I went down to speak to Oakwood Homes, which is the same, and he was able to do it. That's why I have a single home. The rep was a very nice young man and was easy to get along with. He did a pretty good job.

I drove by and I saw Clayton Homes. Their rep was very helpful. The home is fine. I bought it for a resale and I sold it about a week after they got it installed.

The home-buying process with Clayton Homes was good. It was my first time buying a big purchase like that. I worked with Tina. She was really helpful on any questions we had. Clayton got us into the home pretty quickly. From the loan process to the house, it was a couple months. I like the quality of our home. There are a few things that I feel they could have improved on like the cabinets. We were under the impression they're wood, and they're not. They're pressed wood. We have a one-time fix, and we haven’t called them about that yet because the house is settling. I have sheetrock that’s cracked again that needs repaired. They told us to wait until about end of July to call and get everything scheduled to be fixed.

The home buying process with Clayton was fine. We went through a place called Oakwood, which is local. The particular salesman himself wasn't too great. We could get some things out of him, but he was kind of a pain. But the manager and his co-workers were good. We went through other salesmen and we would talk to the manager there. Everything seems to be okay with the home although it threw me off seeing that we have 3-inch walls instead of standard 2 x 4's. But I can't say that it's been a problem. Clayton Homes is a good quality company with good quality homes and I love that they were local to us. Our house was built just a couple of miles away from where we live.

The reps at Clayton were really good about helping me, with the kindness, friendliness, and willingness to help if I had anything that needed to be done or any questions. And I love the trailer. There were a few things that happened and it's probably natural for a trailer that’s been moved around, but if I have any problems with anything, I can call Daryl and he gets somebody over there to fix it. But I would like for things to go faster. I've got some yard work that has to be done, but we've had a lot of bad weather and we had the Coronavirus, so people weren’t working. I have contacted Daryl and he said the first week that we have no rain, he's going to get that done. I'm pretty satisfied that that will get done.

I live right up the road from one of the lots from Oakwood Homes and I saw a house out in Clayton Homes' lot that I liked. The people that I worked with like the GM Brad and Joe, the salesman, were wonderful. I consider those guys pretty much friends at this point. The person who I dealt with when I was buying the home was fine. Afterwards, trying to get stuff fixed and the amount of time it took from when I started the process of buying was almost a whole year before I was able to get into my house. We've been here since November and we still got a lot of issues that haven't been fixed. My understanding was after I moved in, I have a year to get everything taken care of. I'm just hoping that because of this virus thing, it gets extended some because nobody has been able to come over to fix anything. I haven't wanted anybody to come over with everything that's going on.

My husband and I were going around to different sites and looking at the homes. Clayton came out to assist us whereas some of the other homes kinda let us look in the homes by ourselves, so no one was with you to be able to answer questions. The person from Clayton who went around with us was able to explain the process for us, made it so easy and simple that we didn’t have to guess about what we were doing or what we were looking at. She explained some of the features of the houses that we went through. They also explained the process in terms of lenders that we could use. We had the opportunity to choose which vendor we wanted to work with from the list that she gave us. That helped a lot because I’ve never bought a manufactured home before so to know that we had a list that we could just pull from and not have to search out someone ourselves made it a lot easier.

We live near Clayton Homes and we drove by it. They answered all our questions, so we went with them. They had different home styles, but I fell in love with the one I have. What drew me to the home was the hood over the oven. It is glass and it is awesome. I love the home consultant we dealt with and he was awesome. I asked about a few things regarding customization, but they told me I could not. There were a lot of issues -- waiting for somebody to do something, and for somebody else to do something else -- and I'm still having issues, But, for the most part, the home buying process was not too bad.

I went through Clayton because my boyfriend’s mom went through Clayton and they said it was good. I went there and I liked it. There was a house I looked at from another place and they said they would match the price. They kinda sold me. And the build is pretty much exactly how I wanted it. The reps were super helpful. I would call them if there was anything I needed and they would help me either on the phone or they would send somebody out. I had a problem with the window in my master bedroom and they were not really sure what was going on with it, but they fixed it.

My home consultant Jim was very nice. He explained a lot. He was very helpful when I had troubles with my home. Even though he was going through a difficult period in his life he was there for me to ask any questions that I needed. My project manager Ed was also very helpful. I had an issue with my stove and they worked very hard to get it figured out. At the time I pushed the panic button because it was Christmastime and women wanna get their baking done. That was a little upsetting for me because we don't have a stove.

Clayton Homes reps were very nice to me. They pretty much knew what I could get or not and they had me in in about four days. The quality of the home is all right, besides my floor. It’s still kinda coming up and I am gonna give them a call. But it's comfortable. The air condition, dishwasher, and everything is working fine. I got more space than what I was living in and that’s the main thing.

I work in Kingsport, Tennessee and there are two lots there. We just chose one over the other one and went to Luv Homes of Kingsport, which was where we got our home from. Starting out, we were really encouraged. Things were working good and we were making plans. They were listening to our desires of how we wanted the home and how we wanted it set up. The process beginning was excellent. However, after we signed our papers and got our closing, they didn't care what we wanted or how we wanted it. The experience wasn't really good after that.

The Clayton Homes manager that I bought the home from lied to me from day one until I got this home finally put in. And it cost me money getting the home put in. I’m very dissatisfied with the Decatur office. If I’d known that it was gonna be that way with them, I would’ve never bought it at the Decatur. I would’ve gone to the other Cullman office. I was very dissatisfied with him and the sales rep that actually sold me the mobile home.

Clayton Homes has good homes. I went to them when I was ready to buy one and my experience with them was excellent. They were easy to work with and real informative. I asked questions and the rep had answers to them. The quality of the home is good. The only thing I changed was from the carpet through the living room and the bedrooms. It had vinyl flooring and we put carpet.

It took Clayton a little while with the whole process because I wanted to get permits. That’s one thing that I'm kinda ticked about, but they went ahead and built the mobile home before I gave them the okay because I wanted to make sure. I got two houses on this property now and I wanted to make sure that I get permitted before they started construction on it. We got permitted and everything went well. I used their contractor and he was a decent guy. We got along well. I had vaulted ceilings and vaulted corners and upgraded the appliances, carpet, and pad. We upgraded a lot of stuff. I had a little bit of a problem with the Formica that they put in. It chipped, but they took care of that. I like the floor plan. I was able to move some doors and get rid of a bedroom, which was nice. I can customize it the way I wanted, so I'm happy with it. Everything seems to be good.

The homebuying process at Clayton went smoothly. It took three weeks from beginning to end. And if I needed them to come back they’ve been back. I needed a home and I got one and I’m really happy with it.

When I purchased my home from Clayton, Josh, their manager, didn't negotiate very well. I was trying to talk him down to the price I wanted it at but he didn't want to do it. More recently, I was able to set the price because they can't sell the home. However, the build is of poor quality. Clayton doesn't inspect their item before they install it. The trim on my home is all bubbled. Plus, they didn't sweep the floor before they laid the lintel and there are nails underneath it. The installers dropped tools too while knocking holes in the lintel. While I know my home is a manufactured home, it still should not look like a pirate ship roped in and with shot holding the lintels.

Everything went pretty good with Clayton Homes except I was overcharged for some stuff. When we bought our house, we had a video of us walking through it and there was a tag on the refrigerator that said delivery, set up an AC included. Then when I looked at all the receipts, which they didn't want to give me, they charged my construction loan for delivery, the setup, the blocking of the house, and the AC. It was around 6 grand.

Clayton Homes has pretty good service. I got the warranty on the house so if I had any issues I just call them up and they come right out. We had a couple issues where somebody turned the electric on before the hot water heater so the element burned out so they replaced those and fixed everything out, and everything went well.

We talked to Clayton's Oakwood reps and they gave us a pretty good deal. They were very nice and cooperative too. They said they would bring our home out and set it up. Everything seemed to be working well then. While the Clayton people at Oakwood were fine, the contractors they hired to build decks were a different story. I ended up firing them. As I am a contractor myself, I finished up what they left. Clayton reimbursed me what it would cost them to have the decks built as well as the front and back porches.

I bought land from Clayton Homes, Oleander Drive and I was trying to put a home here, but they just kept giving me the runaround. They were rude and they lied. I went to the one in Hampstead and they were awesome. They helped me out tremendously. They did everything they could and filled out every number. I could take my hat off to them. The rep was straight up. Every time I called, he answered the phone.

A friend of mine referred me to Clayton Homes. All I did was contact Mikaela at Clayton and she took care of everything for me. I liked how the build had a lot of space in it. I didn’t make the laundry room as big as what it was supposed to be, and I made another bedroom. And then with two rooms in the back, I cut the big walk-in closet to give room to make a third bathroom. I love my home. I wouldn’t change anything about it. If you wind up looking for a home, go to Clayton.

Clayton Homes is in a location we drop by all the time. The price and the style of the home made us choose them. They were very responsive. We didn't have any problems getting ahold of them. However, the setup calls were murky. We didn't get any kind of breakdown on what we were getting for the price. But the rep was very helpful. We kinda looked through the homes ourselves and he let us do that. We then came back and talked to him. We went back about four times before we decided on a home. We put a deposit down in July and we moved in in December. It was not a really long time especially if you have a stick-built home, but when you're in the process, it seems forever. We asked that we don't have any carpet so they used the laminate throughout. I love the quality of the build.

Many years ago, I bought a house for my daughter-in-law from Clayton Homes through their manager, Sue and she was fabulous. More recently, I went back to Sue again and purchased my home. My house was destroyed in transport as the driver hit a power line. Clayton and I had to start all over again. Still, Clayton built me a new one as soon as my home was destroyed. So far, I love my house. Everybody that comes here thinks it’s absolutely gorgeous.

The whole process with Clayton took a little while, but it wasn't anything due to Clayton. It was more of our end trying to get the loan secured. Once we got that lined up, everything went really good. It went exactly as Christina said it would go for us. Christina and the guy that comes and does the warranty work were both fantastic people. I love being able to work with both of them. We had an issue in the closet when they didn’t put the clothes rack on studs. They just screwed it into the drywall. So, as soon as we started hanging up clothes on it, it ripped right out of the drywall. They had to go back and rescrew it all into the studs. But that’s okay. It was not a big deal. It was just 20 minutes to fix. Other than that, the quality seems really good. We haven’t had any major issues with anything.

The Clayton rep we worked with was a great guy and we were really comfortable. The only complaint we have is that it took a long time. He told us upfront that it was gonna take that long so it wasn't a total surprise, but we were expecting it to be quicker. We applied on February and we moved to the house on November 1st. We had some trouble. We had to exchange the model that we wanted twice because of several things. We also had issues with the lot that we were placing the mobile home at first and then we had to search for another one. It wasn't something we can control, and that's probably why it took so long. But the house itself took a long time to the actual lot.

I like everything about our home and I love it. My favorite piece is the island. I love the space underneath. I also love how wide it is. It is a double-wide one. The typical trailer is only 13 feet wide and this is 16, so that couple extra feet make a big difference. Trevor, the home consultant, was great too. He went above and beyond to help us out and he walked me through every step of the way. When I was painting the walls, however, I noticed that the drywall was not very good. It is mostly hidden places you won't see unless you are painting it, and I'm fixing it myself. So, now, I have to sand it down and repaint it.

My house had burned down and when we pulled in at Clayton Homes and looked at the manufactured homes, we saw one we really liked. We went in and talked to Bryan, and they were very professional. This home was delivered and they did everything so nicely. The concrete pad was put down and the home came in here. There were a few little mix-ups here but that’s gonna happen when you're transporting something as big. This is a big place, 2,200 square feet.

We took a trip to Florida from Tennessee for a week and looked at all the homes, and we liked Clayton Homes very much. We were in Florida, and we were going back and forth by phone, and paperwork, and it went fine. We talked to two reps. We talked to a man first. He did most of telling us everything, and then, we talked to the lady. It went very good. We got exactly what we picked out which is a big, three-bedroom home. We customized the floor and the cabinets. For the floor, we put the planks and different shades of browns. And then, the cabinets were done in a maple. They were all antiqued. And then, the countertops were like a Formica and more of cream and brown.

It took us a year to get this thing all done. Part of it was Clayton’s fault. Part of it was the contractor’s fault. Part of it was the company we were dealing with for the mortgage. It was a terrible experience although I like the people. When we got to moved in, the crew at Clayton’s actually helped us unpack three storage boxes. They were nice people. Clayton Homes was okay with customer service until the actual sale. We ended up with a poorly-built house and they didn't back us up or take care of problems. We were getting the runaround every time. Even leading into it, we were just getting put off. We were not getting real answers.

I was trying to do a VA loan that was through a couple of extra steps that, normally, people wouldn’t have to do. But after that got all straightened out and we found a proper lender, it went very smoothly. I worked with Nathan at Clayton Homes and I couldn't ask for anybody better. I love my home, too. I had a couple of issues but the biggest one was a manufacturing issue. Once we accepted the house and got the keys, we went back to where we were staying because we didn't have any furniture. Then, a fitting on the water heater busted and flooded half of the house. But the general manager and my salesperson were on top of it. And within three weeks, they got everything replaced and fixed. Then we did the official re-move in, so it all worked out.

Clayton Homes was real good about everything they told us and they got our home set up at a pretty reasonable time. From the time we closed our loan, they had to order our home and it took about a month to get back. Then, they moved our home off and they put the new home in. It took about a month to get everything done and to get our home. I love the quality of the home. Everything was great.

I was looking at between Clayton Homes and the one that was in Anniston. Clayton was closer, so I felt delivery would be quicker versus going all the way to Anniston and have it delivered to where we lived at. The process of looking at the homes and doing all of the paperwork went great. The problem came in after the payment and closing were done. They rushed getting the house in because they were trying to hurry up before rain came. When we got in the house, there was am abundance of errors in it. The manager kept wanting to come out to make sure that we have enough land for the house and that everything was straight, but we have 50 acres of land that’s on flat land. But after we got the house and we had errors, we couldn’t get the manager to come out for anything.

I wasn't satisfied with the people I purchased the home with. They weren't a person of their word. They made a lot of false promises. It took them four months for me to move in my home. I moved out of my old home October the 9th and I moved in my new house a week before February 14th. The way my home came from the manufacturer was very displeasing. But as far as the home itself, I love my home. But I wasn't satisfied with some of the quality that was put into my home for the price. There are still some issues that I'm having. The floor squeaks real bad in the kitchen. But I'm in the process of now doing a checklist so they can come back and do some more repairs. It's a family-owned neighborhood. So I love my neighborhood.

They did a thing on Facebook for this subdivision that we’re in, and I went out there before they even started moving dirt. I didn’t get to pick the lot I wanted, but the house I wanted was on a different lot. They had nice quality homes. Everything was great. Everything went quick. My home has great quality. I’ve had no issues other than some settling and cracking that once COVID-19 is done with, they can send people into our house. They said they’d take care of that.

Wonderful company! Helped us through the whole process of building our new home, from beginning to end! They really do care about their customers! We now have a beautiful home we can be proud of! It really is a showstopper!

The buying process was super easy and they did just about anything that we needed them to do. The guy that sold the home to us was super friendly. We were scared that we weren't gonna get approved but he did anything that he could to help us get approved. Our down payment was gonna be really expensive and he told us some ways that we could work around that to make our down payment go down. We got the home in October, but we didn’t move in until January because a bunch of stuff had happened. We're pretty much all moved in now and everything is just how I like it. My favorite part is our bathroom because we got a huge bathtub.

The consultant answered all the questions I had and I had a good bit of extra. The buying process didn’t take as long as I thought it would as well and I enjoyed it. I officially moved in Christmas morning. Having my own yard, and the home being mine, I love it.

Ruined my first time home buying experience. Where do I start. I closed in September. It’s now May 10. I was supposed to be in my house in January. My salesmen was always preoccupied with his personal life to do his job. My house was delivered in March 6 months after I closed so now they have 90 days to finish. So during this I’ve been renting a townhouse. They were nice enough to let me rent bimonthly. Stewart my new salesman promised I would be in before June. Well now my lease is up. I’m homeless. Staying in hotels and with friends.

The home purchase process was simple and fast. There was supposed to be some guy coming out to look at the windows though. It was supposed to be on recall and he called me before the COVID stuff happened then I haven't heard from him since. Still, I like my home. I heard about Clayton from Freedom Homes and I've been dealing with Ronnie for about five years. We had some stuff to follow through and he was a good guy. It was a very good experience, including the way they carried themselves.

I have been to Freedom Homes and that's how I got to know all about the mobile homes and prices. I didn't know anything until Matt helped me. I recommend him because he helped me through everything. He explained everything. The process went fast for me. Most of the people that I've talked to that got homes were like, "Oh, it took us longer to get our home." And I was like, "Well, they were right on." I got my stuff in once we've done the paperwork and everything. I love everything like how my home is. I enjoy it every day.

April at Clayton Homes in Northport really sold us the house. She did a good job at selling it, and that’s why we chose to go to Clayton Homes. It was easy for our first time buying a home and they were very nice too. They made us feel like we were part of their family and they helped us the whole way through the process. They kept us up to base and made sure that we had everything. They did a good job and they made us feel like home. Another family was looking at the trailer I wanted the same time we were, so they came to me and told me that we would have to order one, then I could’ve done my customs. That family fell through though. They found another one, so they called me and told me that the trailer was available if I still wanted it.

I had a place but I had to sell it to pay for the trailer. I worked with Taylor and Jay at Clayton Homes and we had a good rapport. The process took a while and they helped me out a lot. I had my house put up for sale when I first talked to them and it was a matter of months before I actually did anything with Clayton. When the buyers paid me, I went straight over there and Jay did all the paperwork. He got the ball rolling and I was out and moved up here before my 90 days was up. I was very happy with the way everything went and with the way everybody handled my situation.

Clayton Homes did a fabulous job. I wouldn't hesitate buying again. The process was easy. Everybody from the factory to delivery did a great job. We fully customized the metal roof, siding, and 2x6 walls. Everything came out good. We really like the quality of the home. They had put one light off-center, but the factory came out and fixed it, and we're good.

Clayton Homes had what we were looking for and for the most part, everything went all right. There were a couple of things that could have been better though. I've called them several times about the air conditioner. The one that they gave us didn’t work when they hooked it up, so they said they’d give us a different one, and it's not working either. Other than that, I didn’t have any problems. There was communication and it wasn’t the best, but they're friendly people. There were a couple of reps and they seemed to know what they were talking about. The knowledge was good and they answered all the questions we had.

We haven’t even moved into our new home because of leaks. Kitchen sink, bath sink and toilet, leaks from main water line under trailer. They have came out to repair 3 times to repair. Installation tore out vapor seal compromised and this is a newly built home. Web site says the pressure test plumbing as part of inspection. Well I guess they missed that step or didn’t inspect it. VERY dissatisfied with home. Would not recommend this company to anyone. Will discourage anyone from buying Clayton here in Tennessee.

Everything went really smoothly with our Clayton Homes buying process. They did exactly what we asked and we were very pleased. The guys over there were nice and straightforward. I liked them. The rep told us that we wouldn't get a better deal anywhere, but we told him we were gonna go look at other places. He said that we'd be back and we were. He knew his business. I love our home. It has been awesome and we're both tickled to death. We've recommended them several times since.

I ran into one problem where I had a small leak behind the fridge but as soon as I called Clayton Homes, they had somebody out here the next day to help me out. Katrina was my consultant and she was great. She showed me around, and then we talked about price range and we agreed on something and got good. I went to one other place and their price range is better. I found the same exact house as one of them that was about $10,000 more than the one that I had with Clayton Homes. My new home's got a great location. I put it on a piece of land that my parents had. Everything worked out pretty great for me.

We felt pretty confident in buying from Clayton Homes and they were great. However, it would have been better if they had more knowledge of what we were purchasing. We’d seen one picture of the home but the home was something that wasn’t on the lot that we purchased. We had some things changed and we didn’t get to see a picture of the home until it was through. I would’ve liked to have more involvement in it. We would’ve liked to have seen pictures along the way as it was being done. They could’ve sent it to our email. But anything that needed to be done afterwards, like little things that we needed changed out after we got it, they were very obliging and helped us with everything.

Lightning struck and our place caught on fire, and we were in need of a place. I’d been staying in a motel and a friend of mine for a little while. We found out about Clayton because the Realtor woman called me. I looked it up, and I got a friend too that has Clayton Home. I always thought they were better than most of them. During the purchasing process, I always got to talk to Carl. We got all the paperwork, and we went and signed. As far as his part was, it was pretty fast getting everything done.

Everything with Clayton Homes started out good. Sean, the salesperson, was very good. The buying process was good, but my mobile home is horrible. My experience wasn't good at all. I have work orders, and I have seen no one before November. They had somebody who had tried to call me. They called to do a survey, and I haven't got to call them back. I've told them about my electrical, about my air condition, and there's other small stuff. I had told Clayton Homes in Corpus where I bought my home, but I wasn't even gonna sweat the small stuff because I can't even get them to fix my big stuff.

Clayton was a mile from where I bought land and I had to pass it every day getting there. Laura was the one that we bought the house from and I didn’t like her very much. I would ask her a question about something and she would say that she would me call me right back. It would be four days before she called back. I told her that I didn't want something on the house and she went ahead and got it anyway. The house is alright but there were a few problems. One of the supports underneath the floor was loose so there was a big old bump like a hill in the kitchen. I told Clayton about it and the girl said that was the factory. So, I had to wait for the factory to call me but they never did. It was that girl there that called me and it was at least three months after when the house was moved.

We were on the internet looking for any modular homes around the area, and Clayton Homes came up on it. Working with the team from Clayton was nice. The ones in Lexington were approachable and they had the knowledge. When there were any problems and situations, they would contact us and let us know and give us options that we could go with.

We went and looked at the house and decided we wanted it. It took a few weeks to get everything done. The reason it took so long was because my husband was at work, so we were having to kinda do all the paperwork on his time. It probably wouldn’t have even taken a month. When we first got the house, there were a few little things that they had to fix. I wasn’t really happy with is like a few of my knobs had fallen off, which is normal. We just had to replace some of our knobs, like on our cabinet. Other than that, it's been pretty good. We love everything about it. It has the vaulted roof, so we love that. We’ve really enjoyed it.

The sales consultant was great. I knew for a long time that I wanted a new manufactured home on my own lot so I was visiting Clayton Homes even before I had a piece of land. I’ve seen all the models many different times and then I had an idea of which one I wanted. Then he sent it to the factory to price it up. This factory took over a month to get my pricing back to me. They said something about some kind of a computer crash. I finally got the price and it was way higher than what I wanted, so then I was back looking at all these models. I was kinda frustrated because I liked the model and I couldn’t really figure it out. So, without swaying me one way or the other, he just said to take a fresh look at one model. By doing that, it’s like he knew what I needed and wanted. That ended up being the one I got and I’m super happy with it.

I was searching for mobile home dealerships, and I found Clayton Homes online. They included septic tank with their setup package, so I went with them. There were a few rough patches during the home buying process, but completing the paperwork went by smoothly. Finishing setting up took a long time though and it was very aggravating. The people that did my water and my electricity wouldn’t answer my calls, would beat around the bush, and took a month to finally get everything set up after my home had been sitting there for like a month and a half. But my Clayton home consultant was great. He answered all of our questions. He spared no details. He made everything clear and understandable.

The person that I had spoken to was Chris and he was very sweet and understanding in the midst of my divorce and really helped me out to be able to buy my own home. He really was stupendous in every single walk through the whole thing. But there are too many things that's wrong with the house that they need to fix. They're getting it fixed a little a time, so I can't do anything until everything is fixed. But it's a good home. There were some problems with it only because I bought a house that was a model home. So it had sat there for a year and a half But other than that, the home is very nice. I really enjoy it.

My Clayton consultant was good. He was always available, checking up on things. He has checked up on me ever since I moved in. The home purchase is fine but as far as getting the setup, it took a little longer than I thought. But overall, it's wasn't terrible. The home is excellent. It's energy-efficient. And compared to stick-built home I was looking at they're way more expensive for a lot less space. And it'd be a lot older home than something brand-new that I got now. I'm good with it. I chose the location and it came with a bunch of upgrades with the floor.

My daughter came by and stopped to talk to Clayton and they were really nice to her. They’ve treated us good. The home buying process was a pleasant one. I was really satisfied. They had reasonable prices as well. We looked at other places and they were the best. Our home consultant treated us more like family than anything. His name is Les. He was real knowledgeable and professional.