Clayton Homes Reviews

Clayton was fairly close to where we would have the homes installed. The people seemed nice in the office when we went in to talk to them. The home buying process was simple and easy enough. They even had to delay the start of it because of the manufacturing delays that were going on for a while, all to do with this COVID thing. But they were good.

I had a few issues but they're in the process of fixing them. Overall, I like the quality of the home. I would recommend somebody to go to them and buy another home.

I like that my home is not a brick-and-mortar nail type thing put up from scratch. So, being prefab, it is pretty good. Clayton did a good job. The process took longer than normal because we financed the purchase. So, we had to go through the red tape with getting it financed. But other than that, there was no problem.

Back in 2003, my mom bought a Clayton home from U-Save Homes in Renos so I knew they are of good quality. I was looking for an actual Clayton Homes dealer and they were the closest one. The buying process was super easy. Ron and Deuce were amazing and they helped out with everything. One guy helped us every step of the way and was always there for us. I love the home. I had some issues with the trim coming loose but that was so minor that I don't even care. I installed my own customization. I put up towel racks, toilet paper holders, a couple of shelves in the bathroom, and some shelves in the master closet.

I love our Clayton home. As far as the process, it was longer than what we had hoped for. We ran into some hiccups. I live right on Missouri-Arkansas border. We bought the home from Arkansas. Right across the border was the closest one. We had to haul it because the people there didn't have a license to haul it to Missouri. Then, getting all that taken care of, from the time we close the loan and signed all the papers, the house was sitting on the lot. It wasn't pre-ordered. It was just a model there on the lot. From the time we signed the papers to when they got their money, it was still over four months before our home was brought here. But once the home was here, then we were very happy with it. The home was great.

The home buying process at Clayton was great. The rep really tried to do everything she could to get us approved and what we wanted and all the options in the house that we wanted, in a time a pretty timely manner. However, with us being first-time homebuyers, it would have been nice to know, step-by-step how everything was gonna go. There were a few weeks where we knew we were in a certain process but didn't hear a whole lot of feedback like what was going on.

The home buying process was good and it went smoothly. It was easy even we had some complications once we got things moved to our location. We had a great home rep. We mostly dealt with the manager down there and he was awesome. For all the problems that we had, he was right there and he fixed it for us. Clayton has done well coming out and fixing the stuff that is wrong. We’re still on this stage. Their people are still trying to get the inside looking good. Those who brought the two pieces did not put them together right. It started raining and now my floor is sinking and it squeaks. The people are supposed to come out on the 19th to fix that for me.

The consultant was excellent. I really like him. It's just that there are a few things that can be a little bit better as far as the quality, like the appliances need to upgrade. But Clayton’s always pretty good. I’ve sent some friends of the family to them and they're in the process of buying a house.

Clayton Homes got awesome people. They were very nice and very helpful in any questions that we had. Mike was outstanding. I kept in touch with him on what was going on. He would call me and let me know what they were needing, and I would get what they needed. The only thing is, right now, we're having problems getting them to come out and put the trim up that's missing in the house. Other than that, it's great. The home is beautiful.

The experience with Clayton Homes was terrible and overwhelming. I felt I was bothering them. I had to push and prod for paperwork to be turned in. I ended up running most of the paperwork and contacting people myself. The house sat out here for over a month with no support under it. When the brick people came, it took them two weeks to brick a single wide, where my guys building my deck were done in a day. I still have cracks in my ceilings. I still have crooked walls. The windows are crooked. I can open them maybe an inch. I still have damage to my floors that the manufacturer is supposed to come out and fix and has not. Clayton never did a closing walkthrough with me until after I started calling and reporting problems. The guy came out and he said they'd get that fixed. We've been in here since August and they still ain't done.

Clayton worked with us, found out what we were looking for and what we needed, and made sure to get it done. We’re satisfied.

The home buying process with Clayton Homes was really good. They kind of went above and beyond for us. The home consultant was amazing. She let us know a lot of our options and any questions we had, she was there and able to answer. Whenever we needed to call her or if we weren't around, she was always available to us. So, that was nice.

The salesman, Aaron, showed us two houses. It was the Delight and the Bliss. We needed the shortest one for our lot so we chose the Bliss. The process went well. We'd first looked at it, then we looked at other ones. I told them I'd be back. They told me a price which was almost $3,000 lower than anyone else. We sat down with the manager and he explained everything to us. He had the document in front of him and we read through it all. It was simple and he was very upfront with us. It was quick too.

The woman who helped me was very proactive in getting things done and I didn't have to put a lot of effort on my behalf. It was a very smooth process, especially as it was in the middle of the pandemic last summer. She made it incredibly easy for me.

The people that worked at Clayton Homes were good. As far as the home itself, there were lots of stuff. For the first two months, the heat didn't work. It was just the way it was built. I understand it's a mobile home, so it's not gonna be perfect, but there are little things here and there that either aren't finished or done properly.

We made changes to the home that we wanted and Clayton did well with that. The process took over a year. We started in March of 2019 and we didn't close until June of 2020. It seemed like it took forever for them to get our home to our lot. There were a lot of things in the background like getting our permits and getting our land subdivided. Then, the home finally arrived. We love the home but I don't feel the quality is worth the money we put into it. Clayton took a lot of shortcuts in building it. There are some issues with the house and they are working on those with us.

I like the Clayton houses better than other providers. Their home buying process was good as well. However, the setup crew was awful. They had a skeleton crew and then some of them sold some stuff that came and some other things from the house. Two of my ceiling fans were stolen from my house. Then they tried to tell me it wasn't in here. Robert, the manager said, “We're gonna replace them. No big deal." But then I found out afterward, other things were taken too. But my sales agents, George and Robert, were amazing. George was very patient with me and that's not easy to do with somebody like me. This was my first time buying a home. George talked to me again and said, “Calm down. It's okay.” I would have backed out way before now if it wasn't for George.

Our experience with Clayton was okay for the most part. However, there was a couple of issues. It took them a lot longer to resolve the issue than I think it should have. We bought the land and the house and it already had a septic system in it. They went in and they put in all new pipes. When they did that, they had one of the pipes going into the tank brought up against the wall. So we had a major issue with it backing up because it wasn't draining into the tank. They had their septic system guys come out and snake it. But that only fixed the problem for a week and then it was backing up again. This went on for three weeks before they sent a second company out to look at it and they had to dig it up and cut the pipes so it would drain into the tank. But their reps were nice and did a good job. They also explained things very well.

Throughout the whole home buying process with Clayton, it was a decent experience. But towards the middle there, something happened with the person that we were trying to keep in touch with. It was something unavoidable and it was catastrophic to them. However, I feel like we paid for it as well because of the lack of information and lack of communication. The quality is pretty good. We had a couple of mishaps and hiccups, but it was nothing on Clayton's end. Other than that, Kayla, at the end was amazing. Our experience with them made a complete180. I give her an A +++.

Clayton Homes had a bigger selection of homes compared to other providers. The quality of their build was excellent. Their home buying process was extremely easy and the home consultant was great too. If I had any questions, she was willing to answer them. Working with them has been great.

My daughter shopped around and Clayton was what she found that satisfied her the most. She liked working with the young man from there. He was very friendly and willing to show us all the different things we wanted to look at and tell us the differences. He was very informative. One of the things my daughter customized in her home was the backsplash. The only thing about the whole experience was everything could have happened quicker. Other than that, everything is going great.

Clayton Homes reps were nicer than a couple of others that we looked at. Also, every home that we walked in was a quality home. I was so impatient and aggressive and the rep I worked with was awesome. The whole team was great and they gave me what I wanted with my home.

Clayton Homes had the best prices for the square footage and we liked the quality of the home. Each little interior aspect of it. Also, everybody was very friendly and professional. The rep I worked with and I had a few hiccups. We ended up moving halfway through the process to a different location and the one that we ended up with was the manager and then, Rico. They were great, very personable and attentive. They were on top of everything with any question or concern that we had. The financing was great too. Everybody was very nice and made it super-easy and foolproof throughout the whole process. We've got a lot of repairs that need to happen from the initial settling of the house but it's going good.

The people at Clayton Homes were great. Donnie and a whole bunch of them told me what needed to be done, what they were doing, and they did a good job. The process was all good too. It seemed like it took a little longer than I wanted it to, but I understand it's because of the COVID mess. For what I spent, I'm satisfied with the home. I just wish I would have put a bit more money into it.

We stopped by Clayton Homes randomly. We were just out looking, and we sat down and talked to the sales guy. We liked what he said so we went with them. The rep started off very communicative but that didn't last very long. He ended up losing his job and we dealt with the manager. The process took almost a year. Every time we would ask, it was either a holiday or they would blame it on the whole COVID thing. It was always something different. I love the house but the people that built it took a lot of shortcuts and we have a lot of small things that still need to be fixed. I have contacted them and they've been out here twice. My tiles in my kitchen floor weren't put down correctly and it was coming up within just a very few months after us getting it. They came here and instead of pulling all the tiles back up and putting all back down evenly, they just pulled some pieces up and tried to glue some of it down. It's starting to come up again.

The person who assisted me with the purchase needs more communication. Other than that, the quality of the home is pretty decent.

When I walked in, I noticed that there weren't any carpets and stuff, which I liked very much. Also, having the two front room parts was pretty good where the whole family could fit. The only thing that I found wrong with it is it's cold through the winter. It's not as warm as I thought it would be.

We drove by Clayton Homes several times and we noticed a couple of the houses on site we wanted to look at, because we were starting to make a change. One day, we did stop and looked around. We talked to a sales rep and he gave us an application. We filled it out and after I got approved, we went from there. The salespeople were very nice and helpful. They helped us out tremendously, especially during the COVID crisis. They were able to work through that and did a great job. After we purchased the home, got it settled and moved in, there were a couple of repairs that needed to be done. Clayton Homes was right on it. They got them all fixed so everything was good. The home that we selected and the square footage were just right. My wife loves the walk-in pantry that we have with it. The home is perfect. I’d mention Clayton Homes to everybody that's looking for a home and especially mobile homes.

The rep from Clayton Homes was very nice, friendly and always straight to the point. There was no running around type deal. If people are in the option of buying a home, they should give Clayton a call first instead of wasting time walking around.

The sales was great, but Clayton Homes needs to find a better contractor. Once we got all set up, the people Clayton Homes hired to come in to do the trail mark, we had to have them come back a couple of times. There are a few things there that wasn't good, but overall, Clayton itself did a wonderful job. If we had any issues, they were right there and they did it very quickly.

Clayton Homes did well. Josh told me to stop and get some coffee (it was strong and I liked it), and our interaction was good. The quality of the home is good too. At the same time we were getting that one, my brother and sister in Northern West Virginia were getting two other homes from other companies. It took them longer, and they had more issues than we did.

The home buying process was fair and easy and it went as smooth as it could go. The sales lady named Valerie kept me abreast on everything that I needed, as far as additional information and stuff like that. She was constantly in contact and she was straightforward with everything. There were small hiccups along the way but they hammered them out. I had to call maintenance back for things that were coming too loose and weren't done, like with the plumbing and fixtures coming off. They came and addressed those in a timely manner.

Jeremy did an excellent job. He was very, very patient. My wife and I had a lot of questions and we also had a lot of ideas we needed to see if we could do or not. He was very good about trying to get us in the exact home that we wanted. He was very, very good to work with and very knowledgeable. He didn't blow a bunch of smoke. He told us what he knew and if he didn't know, he found out the answer for us and he was very prompt with that. The only issue we had was that there was a little bit of a miscommunication with Tom, on date of delivery and how that process is going to be done. That was a little bit frustrating. But once we got through that process, everything went well.

Clayton Homes is much better than others. There is one lady in that office. Her name is Donna. She was great and she treated everyone the same. I can really vouch for her. I love my house. I’m very happy with my trailer. When you get a hold of Donna and the right people over there on I-10, they can follow through and they will make your life so much better.

I have never had a worse experience than my purchase of my Lemon of a Clayton home. My home has so many things wrong with it. Cannot get anyone to even get out to look at it! When trying to get them out to look at it my sales person who has no knowledge in home sales, I was told they had no handy man to look at it this time. I would not recommend anyone buy a Clayton home, it is the biggest regret for myself!

Clayton Homes is close to where I used to live and seeing good reviews when I did some research, I decided to go with them. Any questions I had, they answered. The whole process was simple and smooth. The only issue we had was with the company that delivered the home, set it up and put it on the concrete slab, where it wasn't completely centered. That wasn't Clayton's fault though. Overall, we liked the interior of the home. We liked the size of the bathroom and the vaulted ceilings. Those are a few of the things that stood out.

I liked Clayton Homes' financing options. There was another home that we liked at another lot. It was just a little bit better than what Clayton had, but we didn't come to terms on financing. Since Clayton was able to help us out, we went with them. This was our first go with buying a home ourselves. Everything seemed to go pretty smoothly. We had the option to customize. What they had on the lot was pretty well what we were looking for, so we didn't change a whole lot. We did a few extra little things like we upgraded to 2x6 walls, not 2x4 walls and had an extra couple outlets added here and there. They worked with us pretty good. The quality of the build is decent. There are a few little things I'd like to have seen differently. I understand it is a mobile home. I understand it's a generally cheaper build than like a stick-built house. But I thought what was in it was gonna be a slightly higher quality than what we got.

Our salesman, Bill, worked with us for a while till we found the exact right home and I'm very satisfied. We weren't gonna buy anything just to buy something. We wanted what we wanted. As he soon as he saw it, he knew that would be the home for us, so he called me and I came to look. I drove 80 miles to shop with him. Bill knew what I'd been looking at. I almost pulled the trigger on a Fleetwood and didn't. The craftsmanship wasn't there. Once I started looking at the Clayton built homes, compared to the Fleetwood homes, it was like a difference between a Chevrolet and a Cadillac. They're both good, but the thing that stuck out to me was the laminate on the countertops fit perfectly in the Clayton homes and there's an 8-inch gap in the Fleetwood. You notice the little things like that.

The home consultant from Clayton Homes was very helpful, insightful and knowledgeable. He gave us all the time we needed. We didn't feel rushed or pressured. It was a good experience. We have a couple of issues with the home. But so far, it's been taken care of. Everything's running pretty smooth.

When I bought my home in may, it took me forever to get Clayton to replace the front door. There was a guy out of Junction City who did the repair work and it's still not correct. Also, when they took the furniture out of the home when I was sitting down here in Wichita, they dragged something across the front living room carpet and cut a line all the way through from the master bedroom to the front door. I still haven't had the carpet replaced.

The home buying process with Clayton was okay and that went pretty smoothly. Our rep was Ronald and he did a really good job helping us whenever we needed help. But the time frame in which things got done was a little deceiving as it took a lot longer than they told us. But other than that, I would tell others that the process to purchase the home usually goes well. It's the setup and the time frame in which things actually get completed that they would need to watch out for.

Clayton's process was good and the rep whom I worked with was pretty awesome. They have a lot going on up there. So I have some stuff that they haven't got finished all the way yet. They need some more help in the service department. Because for one person, it’s really hard to do everything.

I had visited a couple other places but they didn't have the selection like they did at the Clayton Homes in Dalton where we purchased ours from. We also considered finding the closest dealer and Clayton Homes had that. When we went up to the place there in Dalton, their rep, Chris, went over everything he could to answer any questions. We found a home that we really loved and it was one of the nice ones on the front of the lot. But with the bedrooms on the left side, the master was going to be mine and my husband's, but we needed more space on one side. So we added on an extra bedroom, then we combined two of those bedrooms and made a large master bedroom for my mother that was to live with us. Chris helped us with that.

There was a little confusion with the permits during the home buying process at Clayton. But overall, it was pretty good. They work to try and make sure that they get you into a home.

One of my friends bought a trailer from Clayton and said they had done good. When I bought from them, the rep I dealt with was Jeffrey and he was really nice. He helped me out quite a bit. The quality of the home was fair but I've had a few issues and they're slow about fixing them. But they said it’s due to the COVID. Other than that, I’d recommend that they stapled their trim on better in their trailers. That's one of the issues I have as my trim pops off easy. But everything else is great and I'm very satisfied with my experience.

We lived in a mobile home that caught fire at the end of October 2019. We were displaced so we were looking to replace our mobile home. Clayton Mobile Homes in Rocky Mount was the second location we went to. We felt very comfortable with the people and the staff who helped us look around. From the first person to the person I closed with, everybody was great. The quality of the build we got was awesome. It has smart lights and a smart thermostat. We love it. The location has been really great too. We have a plumbing issue and Clayton is getting somebody out pretty soon.

It seems like there was no structure in the buying process of Clayton Homes. I had to constantly ask what was going on or try to get things figured out because there was no real communication or how is this going to happen type of thing. As an example, our sales rep didn't tell us that we needed our address until after closing. I came to find out about it only after speaking with the lenders, when I finally got ahold of them. I also had an issue trying to get ahold of and speak with them. It just seemed I was the one who was trying to get things done. And when I would ask our sales rep, he would just tell me that we were fine and that we didn't need the address.

We decided to go get a mobile home and Clayton was the first option we went to. It was a great process. They got us in and out in less than a month. We were in our home within a month of going there the first day and filling out the application. We urged them that it was like an urgent matter that we needed to get in there as quick as possible, and they got us in there as quickly as they could. Doug did really well with explaining everything to us. The whole process was pretty easy. There was a few things that needed to be fixed once the home got moved, and we got in it. But they fixed it for us.

The home buying process with Clayton Homes was good. The agent I worked with, Travis, was great. There were some issues with construction and set up, but they were resolved. And they are very responsive to any kind of concerns. I bought a lot model. I love the quality of the home.

Our experience was a little bit crazy. When we purchased this home, I negotiated that I would do the grave work and the underpinning myself because I thought the water was going to get hooked up. I put a new pump in and I thought that they were gonna have my water going without me having to do anything. After it all went in, the guys showed up and they buried a waterline and left the electrical wire there. I was kind of upset that I still have to hook up my water. I’ve hauled water for so long. It meant so much to me. I felt like I kind of got blindsided. But that's the only problem I had. The guy was great. He really helped me out in getting me the home. But I don't think that he knew what he was even talking about.

The people up at Clayton Homes are really nice. They worked with us. Everything we talked about, they pretty much did. The only real problems we had was when the movers bent the hitch and they couldn't move the trailer. I took off work to move that trailer in. That night, the movers called and said they weren't moving it. They pretty much had other things to do. They said their guys walked out, which I think was a lie. So, we hounded the trailer place until they found somebody to move it. Then, they got it out there. Then, they bent the hitch. So, they maneuvered it into my yard and left it there for a couple of days and finally moved it where it was supposed to go.

The salesman was real good. He was helpful. He was new but he seemed like he knew his job pretty good.

My sales representative from Clayton Homes was great. Overall, my experience was good and easy. The only issue we've had have been after the home was delivered. But that's been more so with the plant that was with Clayton. Clayton has been working with us to resolve the issues at a slower pace.

The rep was great. She helped me out with everything. Working with them was the best thing that I've ever done.

The home buying process with Clayton Homes was pretty easy. We just had one little hiccup with our salesperson, but everything else was fine. She wasn't really knowledgeable. We bought a lot model that hadn't been put together yet. We kind of looked at the smaller version and the larger version of our home, so we chose the middle version. She told us that it had carpet and it was exactly the same as the other home, but when we came inside our house, there was no carpet in the living room. She hadn't looked in the file, the files for the home and done all the research to find out that the house didn't have the carpet. They made it right with us. Everything else was good. The guys that came out and set the home were top-notch, so friendly, knowledgeable and professional. They worked fast, too.

The person I worked with at Clayton Homes was great. Clayton Homes was helpful.

Tray, Clayton Homes' rep, was very good. He listened to our concerns. He got things done that we didn't think we could get done. He worked with us really well. The weather held us up a bit. But everything went smooth. If something needed fixed, they put us on the schedule and fixed it. We're very much satisfied with the home. We like the layout, the interior design, and how the floors are like carpet in the bedrooms and one living room, and the other side is all linoleum.

Our Clayton Homes salesperson was great. The model wasn't the one we picked. But considering everything going on, it was the only one available at that time. With everything going on with COVID, the salesperson did a really good job when it’s to help us get this done and put in. I do have a ton of issues with the finished product. The trim is already falling off. There are bubbles in the wall. We've had issues with this since the first day. All the countertops are peeling up. Yet, the Clayton guys have come and fixed a couple of things, but with the countertops, one of the guys mumbled something about having to get in touch with Clayton so they could have the manufacturer come out. We haven't heard anything else.

I drive by Clayton Homes on the way to work. We went through the purchase when all this COVID crap was going on so it was a little slower than normal, I would imagine because of paperwork and people being out of the offices. But it went quickly. Everything was smooth and easy. I feel good about the quality of the home.

Clayton Homes was the easiest to work with and the cheapest that we found. The quality of the home is not what I expected though. Recently, I had to pull underneath the tub. I had to pull the panel off, looked up underneath it for something and I noticed that there was an empty caulk tube just lying there. As far as the consultant, there was one time where I didn't know it but he was on vacation. That was why I couldn't get in contact with him until later. But other than that, he called me or my wife when needed.

I have been over at Clayton Homes several times over the course of the past nine years, and had just been looking myself. The rep was good. Even to this day, they still call periodically.

I was originally gonna build a stick home, but due to the cost and timing, I decided to go with a manufacturer home. After reading about four different home builders, I felt Clayton would have the best building materials that I'm looking for and I like their quality of craftsmanship. I did most of my research myself. I told them what I wanted. I didn't go in there too dumbfounded. I already knew what I wanted. I went like on February 3rd, and by end of June, the house was delivered, which was actually quicker than what I was told it was going to be.

We were looking for an affordable home. After doing some research, Clayton Homes offered land home packages, which secured the deal for us. We didn't have the greatest response with Michelle, who originally handled us. But after we voiced some concerns, Matt, the manager, took over and finished everything with us. And then, we had great smooth sailing since.

Clayton was nice, and they got me into the home as fast as they could. The home consultant, Scott, was fine. He had some problems with my pay and he wasn't in the office a lot. But that’s something that you expect in this part of the country, so that was no big deal. If people were like me and had to have a place to go, I would recommend Clayton.

I would tell people never buy from Clayton Homes. I give them a 0.5 rating on a scale of 1-10. We bought a trailer from them and they said they were gonna bring it to us. There were delays and stuff got pushed back and I understand that. But on the way here, the trailer got wrecked. They brought it to my house and it sat wrecked here for almost a month. I waited almost two months for them to even come out and fix the water damage inside. The first month I moved into my house, I looked underneath my trailer and all the insulation was sagging ‘cause I had a water leak inside the house. The house still ain’t fixed right. There are a lot of cracks everywhere. The contractor for the siding was the **. My siding is warped. I ain’t satisfied at all.

The buying process was great. The biggest part that was the good was Vanderbilt. Vanderbilt did excellent. It’s the easiest financing. The salesman, Adam, was pretty good. But everything after the actual sales part of it has been complete garbage. Tim and Kim, who are the general manager and the shop person, are useless.

I purchased a home at Clayton in Huntington, Wv. Thought I found a home that I liked. Well it all went downhill when it was delivered. The first thing when they delivered my new home they messed up my neighbors yard and didn't even have courtesy to fix it. I had to. Then they send someone out to do touch up repairs from the move. That was awful. I have drywall dust everywhere and they didn't even us plastic or anything to cover furniture or flooring. I cleaned all day today trying to get the drywall dust out of my new home purchase. Can't get it off the flooring, also have cracks in the trim. Looks like they did a crappy touch up...

We liked Brock, the guy that was selling the Clayton home to us. The home-buying process was smooth overall. After we had got approved for the home, it took so long because of COVID. Brock did his best. But he only could do what he was allowed to. We found out other things from other parts of it like the finance people. They had lied to us. It has nothing to do with Brock at all. He told us everything and what he told us was true.

The buying the house at the showroom that day was great. The rep knew what he was talking about, and was very helpful. What we're having problems with is warranty issues. We've had to have Clayton come back out several times and fix some things. And then it just seems to be like a return process of them fixing stuff. They would fix it and then they would have to come back and fix it again. And then the guy they keep sending out is not very knowledgeable at what he is doing.

The home-buying process was awesome. Clayton Homes got back with me in a timely manner. The whole delivery process was nice. Mr. Mike was nice, too. When I got my septic tank, everything was nice. Go to Clayton. They are awesome.

The home was on a piece of property that we were looking at. It was a brand new home on brand new property. And it fit what we needed. I had a real estate agent that had it. He was great. But he did forewarn me about Clayton Homes. It was horse property. It was 1.37 acres, in a nice spot. The kids agreed on it, we agreed on it. So, we went ahead and got it. But I'm a little disappointed in the way it was made. To pay that much for a modular home, the quality and craftsmanship feels awful. I let Clayton know. Maureen, the lady that does the booking and checks in on me all the time because they have the year warranty on it, is Johnny-on-the-spot. But it doesn't matter. When they come out, they never fully fix the problem right. They are supposed to come out and fix everything. I'll see how that goes.

Clayton Homes was recommended by a family member. The process took a couple of months. Because sometimes, I was like, “No, I can't pay that much.” They worked with me and then that was when we closed. There was carpet in some of the rooms. But I wanted no carpet in any room. I let them know, and they did. They are coming out in January because one of the panels on the floor in the living room isn’t on right. And you can hear it whenever you step on a certain spot of it. They are gonna come out and fix that. And then, there were some parts of the floor where it was torn. It's not like actual wood. And some parts were lifting, but they said with the AC, it would be better. But it’s like a big bubble. They said that they are going to come in and fix that. But it wouldn't be until the end of January. Other than that, everything went well. I like my room, and I also like that have my own bathroom.

Buying my home was smooth and fast. I would have wanted to get like a tape-and-texture home instead of a panel home. This was in the middle of COVID. The sales lady I was working with got laid off so the manager had to take over. But everything was good.

We had a great experience with Clayton Homes. I loved it. The guy who worked with us was a good person and he answered all of our questions. He met our expectations too like what we were looking for. If I had any concerns after getting the home, I knew I could contact them and they would be able to help and provide for me. If I remembered something wrong, they would correct me. Overall, there was good communication. Sometimes there are some people that aren't satisfied with what they get or they thought they were gonna get this then there's an argument. I didn't have that with Clayton.

Clayton Homes is right here in the town of Dublin. I went down and talked with the people right there. They were good to me and treated me nicely. When we got our home, we told their guy what we wanted and that's what they put in it. It's a good quality home. We're satisfied.

I was looking at the models that Clayton had and I liked them. They were easy to work with so I was happy. Their reps were very helpful and they got us what we needed. They made sure the process went smoothly and in a timely manner. Everything was new. We did a little bit of customization and added on a more expensive kitchen island. The house is built very well and the quality is nice. I was very satisfied.

Clayton was wonderful people. They made sure they did everything they promised me. They made sure I was happy before I signed anything and they also made sure everything was set up in my lot. The rep was wonderful. He would call me and let me know everything. They let me know that the place I was moving my home to is safe. They made sure the gravel was put out. Being a Veteran, I expected to have some problems but I had none. The process was six weeks from the beginning to finish. It's a nice home and I'm enjoying it. I want to wish all the employees a Merry Christmas. I am a satisfied customer, and I would send in a Veteran there. I'm 76 years old and they made me so pleased that I can't do anything but tell anybody else that.

This is my first home that I bought and I enjoyed how easy they made the purchasing process. The rep that I worked with was really nice and confident. He was a great guy.

I liked Clayton’s reputation and we’ve been in contact with them several times during the process. They were extremely helpful, very patient and kept us informed. The rep helped us through the process and we spoke to him almost daily. I was very satisfied with the home buying process as well as with the rep. There were a few issues and Clayton was on it almost as soon as they were brought to their attention. They were very good. The quality of the build is wonderful and I would recommend Clayton. People should speak to the representative who helped us or anybody there.

I just moved here to Tennessee and the price of homes was just crazy. I couldn’t afford them. Clayton was the cheapest way to go for a place to live. The consultant, Beverly, was good, very friendly, and she covered all the bases. I just had to have them come out a couple of times and fix a few things in the home. A lot of it was trim not being stapled down correctly. The toilets were crooked. They came out and fixed those. In the master bath, there were cracks in the grout on the corners and it was from shifting where it was being moved. They corrected that. There was a backdoor that was damaged and they replaced the backdoor too.

My husband and I went to Hawks Homes and we explained everything to them and how much we'd like to pay them. They said to go look at whatever we wanted. We went out and we looked at all these beautiful homes that they had. We went back and we got all the plans for the different ones that we were looking at. They said they could help us. They got our hopes up then said they couldn't hep us. We never bought anything off the lot and we were written off.

Clayton had materialized all the setup. It's really good quality. The process was easygoing. The home consultant was really nice, helpful, and consistent. He was upfront and consoling about every question and concern. Overall, it's a great experience.

Everything went great. It was a nice, smooth deal. For the money, being a little single-wide, it's a pretty tight little house so far. We plan on upgrading to a bigger kitchen sink and stuff real soon. Kim was my sales lady and she was more than nice. She even asked how we were doing and how we liked the house. The guy that came down and did the little touchups here and there was helpful as well.

I'm quite happy with Clayton's home buying process. It was quick and simple. They pretty much did everything for me. Anything that I wasn't sure of or questions, they did it all. Even the building permit, I didn’t know where to go. They called and got me an appointment. I literally just had to sign the papers. My consultant was great. Everything was pretty quick.

My son has worked on mobile homes before and he said Clayton was the better built so he recommended me there. They had what I was looking for. Everybody was nice and everything went smoothly. I had a few issues that got taken care of in a short and timely manner like my bathroom mirror kept cracking.

I've dealt with them before in the past. They give me better service. If I need something done, they do it right away. Their reps were really good and they made sure everything was all right. I dealt with Grant and he assured that if there was anything they could do, they would do it.

It's mostly me, spending that kind of money during a pandemic and your job is not like it was. The rep did good. I appreciated her help. We made a few changes with the home. There were a few things wrong, but Clayton is working on getting them fixed. Also, the particular home manufacture didn't have a bunch of upgrades but we took what we can. We upgraded the trim, commode, and then put another barn door on the closet.

My girlfriend flew by and told me about Clayton. The way that their homes look are very modern and like regular houses. They're roomy. Inside and outside, they look like a regular house rather than a trailer. My girlfriend liked them. Also, the friendliness and helpfulness of the staff made me feel obligated. I bought the Isabella. The quality is good but not great. You don't notice a lot of things when you purchase the home, but you don't know it until you really get it there.

When I'm buying something, I don't want to be hassled or the whole salesman pitch. I want to discuss things with my wife, and I want to be left alone. Clayton let us look around and do our thing. That was very satisfying to me. If we had any questions, we could go to them and ask them. They addressed it and if they didn't know the answer, they most certainly got it for us. They were there with us in every step. They did everything they could to make the whole process comfortable and get us the best price and the best home for me and my family. It was a wonderful process. The guy who actually helped us, the salesman, the manager, and everybody were very informative. If there were any issues, they were on top of it. It was a great experience.

We had a good experience purchasing the home. The process was very easy and the reps were very friendly and very attentive to our needs. It didn't take forever to get things done. The sense of urgency was there and we really appreciated that. I would recommend going to Clayton. They don't just try to tell you something, they try to get you into what you're looking for.

My mother-in-law and my boss both bought homes from Clayton. We went there with them and they were friendly and helpful, and were willing to answer any questions. My wife saw the floor plans online. It didn't have any inside pictures. But they told us that we would go to this website, and then we could choose a color scheme. We were able to choose and pick what we wanted in it and do the optional stuff, like the extra bathroom and the upgrades in the master bathroom. However, our shower leaks and it still leaks. And the guy said, "Well, just don't spray water in that corner." We got a three-year-old, so it's hard not to. And they had to cut some of the paneling out to get it to dry out. It has been a month now and we still got the paneling missing out of our bathroom. Other than that, the total experience was awesome.

The reps of Clayton Homes were good. They provided friendly service. The quality of the home is good too.

The Clayton rep that I worked with was very informative and it was good. It's my first time ever working with a double-wide home manufacturer but from what I have dealt with, it was good. You always have little odds and ends here and there, but Clayton came and fixed everything. They did everything they were supposed to do.

The home buying process with Clayton Homes was awesome. The sales lady, all the help and the staff up there were phenomenal. Regarding the home, I'm pretty dissatisfied. We bought a demo unit. It has a great build. I needed to get it off the lot. We didn't have to wait for the manufacturer and we got some money off on it. It was a perfect deal. They got it out here and got it installed quickly. We're having a lot of problems though. We keep calling them, and they'll come out and they'll do all the repairs.

I liked Clayton’s price, which was why I chose to work with them. The buying process was quick and I liked the girl that sold me the home. She was on the ball. It was just one person that was doing some work though and I didn't appreciate their work but Clayton took care of it. They had somebody else come out and redo. Clayton did well and I was very comfortable working with them.

With Clayton Homes, our needs were met. Everything went well. The only thing is they aren’t the manufacturer. Other than that, they were very welcoming and there were plenty of options. If there was ever a question I needed answered, they were just a phone call away. If they weren’t on the spot to answer and I left a message, they’d called me back and helped me out.

My experience with Clayton was marvelous. They took care of whatever I asked them to. The door on my dishwasher wouldn't shut and they sent a man down who corrected the problem. Clayton did what they said they would. From the saleslady on down, everything went smoothly. I'm well-pleased with it and I'd recommend them.

I bought some land out in the country and we wanted to put one of them mobile homes on it. I went with Clayton and Paul was our guy. I love him to death. He's a great guy. He makes it easy for everybody. He's very helpful, honest and patient. He waited on me for a year. He made it a pleasure buying. I'll definitely buy again from him. The home is nice but I’ve still gotta call and talk to Paul. There are a couple things, like my island is bubbling. But any time I do call them on little stuff that needs attention, they’re always out there to take care of it. I’m most happy.

My husband and I went shopping and we were told to look there at Clayton Homes. It was the first place we looked and we didn't have to look anywhere else. We were satisfied. We were one of the customers where Julia was both a sales and service manager because she was switching roles in the company and we were one of her last sales. She was great. She is gonna be great at her new job as well. I need to get with her. We have a few little things that they will be able to work on. Because every single time I have contacted them to fix things that we found wrong, they have come out. But no problems as far as obtaining the home initially, and the problems that have gotten fixed before have been fixed well. The process has been great. We are enjoying our new home.

The home buying process with Clayton was great and my satisfaction with the reps was good. I dealt with Chase Wise and they were awesome with it. I bought the home during Covid so it was a different and unique situation that we didn't get to do the open house deal like normal but everything else was great. I had to go out there when we did the open house and get the keys from Clayton Homes because they couldn't come out during that time. I understood all that. They explained everything to me so that was part of their goodness. There was no hidden anything. They were totally open with me the whole time with it.

Everything went well with Clayton. They are one of the major sellers around this area and it seems like they have a reputation of being better, like the higher end as far as mobile homes go so I went with them. I didn't want the hassle of trying to build a house on my property so it seemed like a good tradeoff. I chose the model that I got because it had a more open design. It's a larger open area. It has a shower and a bathtub in the bathroom versus just a shower. I also chose to have gas furnace and gas stove because I have free gas on my property. Everything's nice. It's got regular drywall ceiling and drywall paneling. In mobile homes, that's kind of rare. But the place wasn't cheap either.

Clayton offered a home and land type of loan through other people that they utilize and that sounded great to us, so we went with that. However, the whole deal did not go too well for us very quickly. The first gentleman that was dealing with our stuff ended up quitting. They handed it over to the manager, and we ended up dealing with him the rest of the time and he did not contact us at all. I had to contact him to try to figure out information. We asked for the house to be ordered in October and it didn't get ordered until I contacted them two months later. It was when I was trying to check in and figure out where our house was and when it would be prepared and ready.

Everything went about as smooth as can possibly be expected with Clayton, considering the circumstances. They were finishing up the job right when the COVID lockdown occurred. The guys scurried and did what they possibly could do to get us in the home on time. It was an unusual buying experience but these guys could not have done any better than what they did to get us in. They got us in right when we requested and they busted tail to get the job done. We were going back and forth with the factory because we had made about $40,000 in upgrades and changes to the interior of the home. So, they were doing different things. It was not a cookie-cutter home where they could say they've done this thing 100 times. They were doing some nice changes for us. I've turned a few people onto Clayton already. It's a big purchase and I did a lot of research. They've got the best package out there right now.

The process was good. The consultant was also good. However, this home had no options for customization. The walls are thin and the floors buckle. We had an air conditioner that was leaking water when I first moved in. I've been talking to the manager in Carencro trying to get some replacement parts for the house. That is no fault of the manufacturer. My cat scratched up some trim. He told me he'd get back to me and it's been probably three weeks. He's kind of hard to work with. I have asked them to direct me to where I can buy more trim at but I've never heard back.

My parents went to Clayton Homes here in Springfield as I was growing up. I’m also a trucker so I drove past the one in Lebanon. Seeing that they had a good deal on a trade in, I drove up and that's where we checked out. My rep, Mike, was really good. It was pretty quick on the closing part of it. We got the display model and it all went fairly smooth. I wish I would’ve customized it but that was right when the pandemic happened. The shops that were building the places were all closed down. Now that we've been into it for a while, there are a few things in the house that I feel that are very cheaply put together. When we first moved in, I had to go through and fix a lot of stuff. But it could be with it just sitting on their lot for a year or two and people going in and out of it.

Some friends of mine were looking into getting a mobile home and they recommended Clayton. I went and talked to them and they seemed to be helpful. I tried to decide what I wanted and they asked me questions. They worked with me well. The lady at Clayton named Christy helped me find the kind that I wanted. She also said that Clayton was a good company and that they build good mobile homes.

The process was outstanding. The only problem I'm having is the follow-up punch list and getting things taken care of from the move. The front porch light will not work unless the inside light is on. So, it's wired wrong. There's a bowed panel where one of the doors is rubbing up against so it's damaging the panel. There are also some other minor issues. They haven't come back out to do anything about it. It's been four months and I call them every month or so. They said they haven't forgotten about me and they're gonna schedule me in but I never hear from them.

I was perfectly satisfied with the process. Clayton did a great job. They were very attentive and kept me up to date on things. I've been very pleased with the home.

I'm satisfied with Clayton Homes. My salesman’s name was Caleb. When I needed something done, he’d get on it. He treated me right. I would recommend them to anybody whom I know is trying to buy a house because my experience with them was good. They worked with me and helped me get financed.

As far as the home being set up and what we received from Clayton, they cut a few corners. But as first time homebuyers, overall, our experience with them was really good.

I liked my sales rep, Colin. He was good. He went way out of his way to help us. He was nice. Even when I called him a lot, he was always available. I am enjoying my home. Its quality is good. I like it.

I had good dealings with the sales at Clayton but the home could use some improvements. The molding has holes from the nail gun that they didn't fill. Also, instead of making sure that they've done the right measurement, they filled the corners where the moldings at the ceiling meet with some pipe caulking and moved right on. And the cabinets aren't square. The doors are crooked on some of them. The craftsmanship of what the factory did wasn't that great but other than that, everything went well with the dealers.

Clayton did have a couple models that kind of bought me in. I also talked to their salesman who was extremely nice. I only looked at two places and I happened to deal with Clayton because of those two things. I bought a lot model so I didn’t get to do any custom to it which was fine. It was more around my price range that I was looking at at the time. I had to make some quick decisions to get it going. I had some troubles on my end but Clayton was real patient with me. What had happened was I got some land from my mother which she signed over for me. There was a lot of stuff that I had to take care of to get that but everything went well as far as Clayton. Everything they did was on point.

The fellow that dealt with us during the purchase and the build of the home was really good. Everybody we dealt with was great, except for the site manager. When we had questions, she talked about vague generalities.

My wife and I have been looking around but couldn’t really decide on anything. I’ve tried a couple other manufactured home dealerships. We went in at Clayton and talked to Mario. My numbers matched with their numbers and we signed the paperwork. Gloria and Mario were two of the best salesmen that I could ask for. Everything happened earlier than what our projected goal was. From beginning to end, it was around 45 days. I'm a superintendent for a construction company so I had access to a bunch of equipment that made things really fast. My wife and I were very happy. We couldn’t ask for a better experience. I spent my first Thanksgiving in it and everything is great. There's plenty of room.

The home buying process with Clayton Homes was great, but I have had problems with the home. The heat is not right in the master bedroom. There was a gentleman who came from the factory. He was really great. But I had people sit here before that couldn't do anything about it. It’s still not right, but from what they told me, the vent has been put in the wrong place. I also had problems with the water heater. It went off three different times, and I had no hot water. The fire detectors would go off, and they found out that the wire was loose on one of them. It started doing that again today. I have nail pops in the home, too. The floor is vinyl, except the bedrooms, and you can see where the nails are trying to come out. It has been a problem getting stuff done. Still, they have been good to me. They are very good to deal with and I would recommend them.

I liked the style of Clayton Homes and how everything looked and how it was built. I was very pleased with the home buying process. They made sure everything was okay. I'm happy with the quality of the home. Kenny, the rep, checked on everything and he was super.

Clayton Homes has a good and easy process. Everything went smoothly with the home buying process. My home consultant was good. She was very helpful. She answered the phone all the time. I even called her at like 8 o'clock one night, and she answered the phone and answered my questions. I had some issues when I first moved in. Whenever you move to a home, there are things that are kind of out of place. But they responded quickly. The maintenance guy came and fixed everything. Every time I called back, they came out right away.

I'm happy with the home. But trying to go through Clayton to have it put up was like pulling my own teeth out. We closed on it in September, and we were told that Clayton would walk through what was happening. We had heard that it was typically somewhere in 45 to 60 days that a house would be delivered out here, be set up, and we had an estimated completion date of sometime in January. They are already pre-made in the factory. Nothing new, nothing too crazy, about three months.

The overall home buying process through Clayton was confusing. They need to set up a system to where they could explain more to first-time homeowners who don't have multi million dollars but could invest in small homes. They really need to upgrade some of the stuff, or you’d be blindsided when you go in. You're really excited about buying these trailers, getting something for the first time, and nobody really sits down and helps you get through it. They could have a better salesperson at explaining the whole process.

My sister bought a home with Clayton and I liked her home. But her process was much better than mine. Hers was smooth and issues were fixed immediately. Mine has not been an easy one. It took a lot longer than anticipated. I was told that I would be in the house first by Thanksgiving of last year then it was Christmas of last year then it was February. I got an exact date in March. I gave my landlord notice and I arranged for movers. I got to Delaware and my house wasn't ready. This was in the first height of the pandemic. I had to live in a hotel for three and a half weeks with two dogs, which was not cheap. There was no food and only one change of clothes. I spent a lot of money.

My wife and I were in the process of buying our land and we were undecided if we're gonna build or buy something to put there. We were looking around and we happened to be driving by Clayton Homes on the Gulf Freeway in Houston. Jennifer was our rep and she was great. It's just we had some other issues and a lot of it had to do with COVID starting then it flared up. That delayed us big time with the contractors. The contractor that Clayton used for us to get our land improvements was also a big mess. There was a lot of miscommunication and dragging of their feet. They were not communicating with Clayton or with us to let us know what was going on. I had to step in myself. A lot of the county stuff was shut down for a little while so I had to keep checking to see when they were gonna open up. We're renting somewhere so we're trying to not pay rent and get our mortgage started at the same time.

We were looking for an inexpensive home to purchase for our daughter, and very quickly. Clayton Homes had a model that we liked. We liked the floor plan and the price was competitive. When we got started with them, everything went really well. We were trying to find out when the home was gonna be delivered. Then COVID just started and that kinda messed stuff up. So, I couldn't blame them for that. We had to call and push it along in terms that we still need that house delivered because everything was ready. It ended up turning out okay and it got set up with no problems.

My daughter lives in Tylersville and Clayton Homes was close. I worked with several people there and they didn't know things. Then we finally got there and I called them back and asked questions. I was really shocked that if Clayton told me that I didn't qualify for the particular home that I looked at, then why did it take me to call them back a week later after I felt like I was no good and kicked to the curb. That should have been a salesman point already. They should have already been ready to sell me something instead of me having to go back because when I went back, I could have gone to another one.

Everything went as smooth as could be with Clayton Homes. The rep was awesome and stayed in touch with us. If we had any questions, she was Johnny-on-the-spot. We had a small leak around a kitchen vent and the service guy repaired everything soon as I called. He was out that day. He was good and told me to contact him if I ever need anything. I’m enjoying the home nicely and I love the community. It’s great as well as the experience with Clayton.

Clayton is big out here in East Texas. So, we were just shopping around and ended up walking in there. Taylor, the rep, was awesome. Everything went smoothly and the buying process was great. They laid everything out there and they were informative. Nothing was confusing. The quality could be better but we're happy with the home. It's nothing too outstanding. It's a nice house and I'm glad we got it. I like that I’m in it.

The reason I went to Clayton was because we used to own a convenience store and there was a guy that delivered our milk, Adrian. He works for Clayton now and when we were looking around, we saw him. He's a real good guy so we ended up buying from him. It was really Adrian that sold it. They also gave us a better deal ‘cause we were going through him. The place next door had a trailer exactly like it. They went down lower than what the people next door did. We bought three of them from Clayton and I've had good experience with everything except one time. It was the customer service after the sale where they took forever to get my skirting. But any trouble I have now, I call Adrian and he makes sure they take care of me.

Their rep was very nice first time that I met her. She was always glad to see us whenever we came by and she would inform us about stuff. She kept us up-to-date during the purchasing process. I ran into a problem trying to get the home but it was on the city end. It's my first home and she explained to me everything, the way we're built and the way it's insulated. I like the floors in the house and the way it is set up, with the bricks around it. It's really nice and it's comfortable inside. Also, everything around the community we're in is family.

There was one gentleman who purchased a home from the Clayton Homes in Alvin and he referred us to them. At first, we were just looking and there was a credit that my husband and I had to take care of. When we came back, it was no more than four to six months later. We spoke to Randy at the Alvin location about our options, and then, after that, it was as quick as it could be. My husband and I started the process with Randy, and from the first visit till the last visit, it was very smooth. He made it very easy, so it was good.

I thought Clayton Homes was close so I tried them and the process was awesome. It didn't take very long. It took maybe 6 months but the main part was to find a property. I had tried other providers but they didn't get me anywhere. My rep, Carl, was awesome. He was the only one that did what he said he was gonna do, not at Clayton, but the other places that I've been. Clayton did what I asked them and answered all my questions. They got me my own home so I'm very happy about that.

My experience with Clayton Homes wasn’t very good. I won’t go buy another one. The rep didn't explain anything. They fired him and I understand why. The home buying process was fine but they could have put my underpinning under my house. In my contract it says they would come and do it. I called every week but they never did. I bought that mobile home in February of last year so I’ve given them long enough to do their job.

I looked at Clayton on a day that it was 102 out. I had gone inside and inside the building, it was like 76 degrees and there was no electricity hooked up to it. It meant that it was well-insulated and that was probably one of the biggest reasons why I chose Clayton. I got a three-bedroom and two-bath unit. Their third bedroom was bigger than on some of the models that I had looked at. Getting everything finished was a little slow but there were some extenuating circumstances so it wasn't all their doing that took so long. However, I'm not too happy with Clayton Homes right now. With the COVID and everything else, I've run into a thing where I had to pay medical bills instead. I had asked for a deferment for one month just to catch me up on all my bills but they refused to do so. They flat out refused after I bought it. I had had it for seven months and I hadn't been late on a payment yet.

Renee was great. She responded to every phone call and text in a timely manner. She got it done. She did everything she was supposed to do very professionally. I bought the house furnished and that was pretty cool. Renee set that up pretty fast. It came out very, very nice. Clayton is a good company to work with.

Clayton was one of the ones in the area that's been around the longest. I went to several other ones and I just felt more comfortable with them. They made the home buying process easy and simple. I was out of state, moving here. So it went about as smoothly as I could really expect. The rep was great. He was nice and patient too.

The guy that came and fixed stuff the first year was super nice. He fixed everything and showed up super quick as well. There were a few things that were wrong with the house. They were kinda cheaply made and some of the parts fell apart and that was why the guy had to come back and fix it. So I didn't like mainly how it was made. The price that we paid was cheap.

We liked the house and we liked the price of Clayton Homes. The home buying process as far as the administration of the purchase went pretty quick. It was decent. A home consultant helped us process through everything and was very helpful. There was a lot of stuff that had to be fixed as it came out of the factory. But it's been dealt with or still being worked with.

Please do not buy from the Harrisonburg branch. We picked home out, did all paperwork and got approved and then were told could not get that home. They said they upgrade us in home for same price. We lost our first approval which was good interest rate because of delays and second had terrible rate. We order our home, our master bath was wrong, no bookshelves were not our living room. They tried to tell me how to dig hole for house, spent a lot of money and still did not get right.

The home-buying side with Clayton was easy and convenient but the biggest issue was they came out and replaced the original door that was on it. I wasn’t aware of it and when I came in, I noticed immediately that the door wasn’t shimmed correctly. It wasn’t gonna keep water out because they didn't seal outside. It took about six months of hassle, and back-and-forth, and them sending their repair guy out to try and fix it. But he never did.

I went with the farmhouse layout. I really liked the looks of it. But purchasing the house was a nightmare. They put my house in the wrong spot and they had to move it. They were arguing with me and threatening me. They said they were gonna leave the house sitting where it was. It was bad. Clayton should set up where somebody comes out and looks at the property before they make a deal, and gets all their facts before they say they are going to do it. People considering purchasing from them should make sure that they get everything written down on paper.

My wife saw Clayton Homes on the highway, and wanted to stop in there and look at what they offered. She was well set on Clayton and nobody else so we decided to go with them. I'm happy with the franchise owners but the salesman needs a lot of training. He needs to work with maybe only Spanish-speaking people. I couldn't understand him half the time. If I needed to ask questions, I asked somebody else. If you take the salesman out of the equation, I'm happy with everything else.

I went by a couple of companies but I didn't like what I saw. Then I went by Clayton, I pulled in, and I ended up buying from them. They met my needs. I like the way the house was built. I had a great experience. They were nice and professional. I had a good time. The customer service is great. Everything worked out okay.

Clayton Homes Waynesville NC was terrible. Once we found the home we loved, we went to their location in Waynesville. It started out great until we were told we had to choose a different home because their mover came out to look at our property. We were never informed when the mover would come out. We wanted to make sure he was aware of the grading that will be happening to our land before home is set. The mover got in touch with our sales rep and informed him that I had to choose a (smaller) different home because he didn't want to move the one we LOVED due to it being 72 feet long. The mover told our sales rep that we could only do a 28×56.

I did have a good experience with Clayton. Everything went pretty easy and everybody was very friendly. I did have a great experience with each and every one of them. They did very well. They were very informative about a lot of things that I needed to know about what goes on about buying a home from Clayton.

The buying process was with Clayton Homes was okay and I didn't have any problems with that part. But they give you a lot of runaround about proving your income. Lisa, the rep, was great and she helped out a whole lot. She did good.

Clayton Homes had what I wanted and the process was alright in the beginning but it turned out to be a bad experience. They hooked me up with a contractor and whoever they used for their contractor was very late. They told me they could put the house in in wintertime where I live. There’s no way that they could do that because of the snow but I asked the rep about it several times and they said that there would be no problem doing it. It turned out it was a couple months late because they had to wait for the ground to dry. They also didn't include any of the permits so when they delivered the house, none of the permits were attained. I had to go get all the permits myself.

The process with Clayton was quick, efficient and relatively easy. I was able to customize almost everything in my home. However, I've got some concerns with the quality of the home especially now that it's been settled. There was a problem with the tile in the shower. It's been ongoing since the house was installed and it still has not been resolved. The follow through from Clayton is not the greatest.

Clayton walked me through the whole purchasing process and did a very good job. I was really comfortable with Shane. He wasn't pushy and he was very personable. And we really like our home. I like the layout of it. The kitchen and the living room don't have any walls so it's a great big area that we like. Also, it feels very roomy and glad for the three-bedroom home. We set up an office in one of them and have visitors, when they come, in the other one. I'm very happy with it. The only thing is we would have liked to have a set of stairs when they first had this home set up. We borrowed some from our friends in another city and we got that done but if that were provided, it would've been a nice gift.

I'm very satisfied with Clayton Homes. Everything was great. It couldn't have gone smoother or any better. I worked with Bill and he was great. We searched a couple of different cities and he ended up finding exactly what I wanted and needed.

I was very satisfied with Clayton's customer service. The way they took care of any situations or problems we had was very fast. They were professional about it. The rep did a very good job explaining everything. Through the whole process, I had two or three questions that I didn't quite understand and I just gave him a call. It was a very pleasurable experience dealing with them. They made the process very easy and simple.

My wife had a Clayton home when we lived in Colorado and they had the trailer at the right price and what we were looking for so we decided to work with them. The buying process was very long. It was a bad time to be buying anything at the time because of the COVID stuff. But the process wasn't all that bad. The rep we worked with, James, tried to help us get everything fixed. I had bricks that fall off the wall, cracks in the ceiling, and water damage problems going on. We've had contractors out here, good ones and bad ones, and they've been constantly working. I've had some that I told Clayton I didn't want ever coming back. But I still need them to come out and I haven't heard from the company for a couple of weeks or so. They should be out here fixing the back room that's messed up and they're taking forever.