Clayton Homes Reviews

I looked all over Phoenix and Clayton Homes told me they could get the home to me in my time frame. They also looked like they had the style of home that I was looking for and they weren’t also quite as high-end as some of the other home manufacturers. They did really well. However, the timeframe was a little behind time. But that was more of the workers' fault and everything kinda bunched up on them. They had originally told me we could get in the end of May, or early June, but we weren’t in until August. But the quality of the home is great. They’ve also done everything to help and they’ve taken care of all of my issues. I got the three-bedroom with the den option and I love that. That’s great.

The home came from Clayton but I dealt with the person from Oakwood. The process as far as filling out the application with Oakwood and Vanderbilt and being able to get approved was all fair. It was explained because we even had an attorney come and go over the paperwork and made sure that I understood it and we signed it. I would have negotiated on the price a little bit more for the amount that was deposited. I had to keep the insurance and I didn't find any provider. That made me pay at least $700 a month. If I could change that, I would go back to $500 something a month. Then I had some stuff that was lacking. My countertop wasn’t glued and it started rising and I also had some panels that were not screwed or nailed. But they sent a guy out to complete it and he did a very fair job. Everything is holding up pretty well. I like the floor plan. It's built pretty sturdily and not that cheap board.

So far, my experience with Clayton Homes has been really good. After doing some research, I have seen that they were rated pretty well. It seems like everybody was happy with the services. The process worked out really well and everything's been good with the rep. I got a couple of things I gotta get fixed yet but all in all, it's been a really good process. I'm very satisfied.

I like the price of Clayton Homes. Working with them has been absolutely great. The quality of the homes is pretty good. A few issues when it was delivered, but it cleared up. So, no issues anymore. The process of purchasing was very short, three weeks until it was delivered.

I was looking for a house for months and I was treated badly by some people. They were a little bit racist because my wife's not from this country. Clayton had no problem with that. I went down there very first day and at the very first house we walked into, I said that was it but I didn't wanna rush so I said we would check all of the other ones on the lot. Jeremy, the rep, didn't get mad and told me to take my time, look around and get a feel for it. He kept making us laugh the whole time and he didn’t get mad when I wanted him to go back and check the same house six times. We searched through every house and I ended up getting the first one we walked into.

I’ve known where the lot was. So, when I wanted a trailer, I just went to the lot. Clayton was very nice every time I had to deal with them and were very helpful. Their rep was always ready to help me with anything, answered all my questions, and was always very polite. They had to find a trailer that would fit on my lot and one that I liked, which all in all took a couple of months. I like the trailer. I would recommend Clayton to anybody.

We like everything about our trailer. The rooms were so big. We love the bathrooms. It was laid out like what we wanted. The Clayton Homes rep was gorgeous and she is a good salesman. I liked the way she talked and explained everything to us. She went over everything just perfect with us. Everybody there was great and everything went like what they told us it was gonna go. They were wonderful.

Clayton's people were very helpful. I liked their fast responses and customer service. I had a good experience purchasing a home from them and the one I got is of very good quality.

After all the homes we looked into, we just liked the way Clayton Homes was built and the floor plan too. I liked the upflow air on it, the big closet and the large pantry. The second larger bedroom, which is my son's, has a huge walk-in closet. It was like every time we went in somewhere else, they were all tiny. For us, storage is a big thing. The quality is just solid. From the moment I was even dealing with the sales lady, I told her when I walked in, it just felt like home. The rep was the best. I loved her. She was very personable and she didn’t hide anything. She didn’t sugarcoat anything, but she was very upfront. She gave me her cell and was like, “Don’t hesitate to call any time.” We even got on a textmate, I could shoot her a text real fast and didn’t have to stop and wait forever to get her on the phone, and she would shoot me a text back if I had a question about something. She was just easy to work with.

Very friendly. They did try to fix my front door 3 times and then gave up. It will freeze ice on the inside in cold weather. I have had trailer 4 years now and I have also had a kitchen sink start leaking twice and a toilet that constantly runs. Called and asked if they could have their maintenance guy fix these things on the side since (I'm a single mom and have no one and didn't know who to trust) after hours and no one called me back after telling me 4 times they would.

We started the buying process in October, 2019. We selected a home, received pre-approval for the home, chose the land, put down a down payment. Closed on the home/land on 1/31/2020. Site contractor started clearing the land. Have not heard from Sale Person at all. My fiance contacted the Sales Person to be told our home was just getting ordered and it would be summer before our home would be completed. How do you close on a home and then not have a definite timing of when you will be able to move? We weren't provided with any type of timeline as far as what to expect. The exterior colors and the interior information was provided back in November/December time frame. The sales person makes us feel like we are bothering him whenever we start asking questions and all we get are vague answers.

We were given a run around. First we qualified for a home land package. Come to find there is no land for a trailer so then we went for a trailer. So we found a park to put it in then they needed to call the park to verify. They couldn't get ahold of the park so we found another one. They said we couldn't afford it so I asked for my refund. Now I'm getting run around about that one time. It is this day now it's another. They are fast about taking your money but slow as hell to return. I would not recommend this place to anyone.

A friend told me about mobile homes, and then I went over them and just saw Clayton Homes and talked to the guy. Everybody was great. They helped me out a lot. It took me a month or two to get my home because of getting the financing issues in order but Clayton was all on top of whatever they needed to do. We've had leaks in the roof and a couple of plumbing pipes or something wasn’t right, but they were all just minor stuff and they fixed them. We worked through all of the issues. I would recommend Clayton to another friend. If I buy another mobile home, it will probably be with them.

I was pregnant and had to get a house. I was given the opportunity to purchase some land that was right next to my mom. I looked everywhere for a home. And finally, I went to Clayton Homes. They were really nice. I found one that I just loved and they gave me a 7-year warranty. That was good for me, with it being my first home. I love the home. It’s nice and new. I’m very picky, so it was good to find something I really enjoyed. I don't have any complaints about it. The space is used well, considering that with a trailer, you have to be very conscious of how you use the space inside of it so that there’s no wasted footage. The rep was very helpful and nice too. I’m not the easiest customer and he was polite and affable throughout the entire experience, even though I know I can be difficult at times.

I’ve been with Clayton Homes for a while and I like the features and the quality is good. I have so many favorites in my home. I like that it’s big and open. I like that the kitchen and living room are open and I can be in the kitchen with my family in the living room and still enjoying it. And I love my bathroom too. The rep was great. He just let us do what we wanted to do and would talk us through if we had any questions. He was really easy to work with and knowledgeable too.

Originally, I was buying my home from Crossland but the guy that was working for Crossland transferred to Clayton Homes so I wound up at Clayton Homes. He was good. He had patience. Everything turned out okay. But the carpet was low-grade. The spots are missing out of the carpet. When you come in, the floor was supposed to be carpet. But they linoleumed the whole living room. I also didn't get any furniture. I guess that’s because of the price they gave me. The countertop is cheap. It’s like wood with laminate on top.

A friend of mine had told me about Clayton Homes so I went with them and James was great. He was right on point about everything and explained everything about what the process would be to me. He took me through all the homes to make sure that I picked out exactly what I wanted. In my new home, I really like my bathroom, the kitchen, and the master suite bedroom. I like the layout as well as the color of the walls. I also have dark wood around the outside that I really like. Everything looks great and I’m happy with the whole home. So, I have recommended Clayton to 2 of my family members already and I told them that they are good. They would help through the whole process step-by-step, from finding out what you want, the layout of what you want, and straight on through the whole process of getting you approved and sending you to a loan owner.

Everything’s been fine. They were helpful. They provided me with all the information I needed to make a good, smart decision. I like the customer service. It took 10 to 15 minutes as far as to close the deal.

My brother bought a home from Clayton Homes a couple years ago, and my aunt also got a home from them. They were telling me about the experience and I liked what I heard. My wife and I needed a property and I decided to go with Clayton too. Clayton met everything we needed. When we had any issues, they came out and took care of it. The saleswomen were nice. They wanna make sure we were taken care of, so it was great. We love the process. The quality of the home is fair. We have some issues with a few things and it could be a lot better quality, as far as the knobs and the tub on the bathroom.

Clayton Homes is pretty much the big home manufacturer in our area. Our final purchase was made with LUV Homes. It was probably the most convenient in the area. The home buying process went smoothly. Nathan, the home consultant, was a little scatterbrained, a little busy during that time, but he was a big help. He completely answered all the questions and quickly. He was very thorough. Working with Clayton changed our lives for the better and we love our new home. I've been pleased with everything about the house except the plumbing. We’ve had a lot of issues with water leak since we’ve been in the home. But everything else has been fine. They get the service out either usually that day, or the day thereafter. They’re pretty quick.

My mother and father bought a mobile home from Clayton Homes. I got one as well and it's an older home, but it was in a very good shape. Everyone that I spoke to was very friendly and helpful. Rich, a representative there was very nice. Any time I called, if he wasn't in the office, he returned my call. Whoever answered the phone would tell him that I called, and he would call back immediately as soon as he got back in the office. So, I could always get in contact with him. I didn’t have to wait days. It would just be hours.

I purchased my home in May 2018 and have had nothing but issues with it. When I received it there was paper taped over a hole in the countertop. Which are just vinyl adhesive heated onto plywood. Someone was sent out to fix this. Now less than a year later the covering is once again separating from the plywood. The floors had bubbles throughout and when you vacuum the covering lifts up, you can actually see the dirt bouncing around the floor. There are a number of areas that have leaked. During the first year they sent someone out to patch the problem however; it seems there is no end! I did not notice it until after my 1 Year was up but somehow there is a leak beside/around the ac/heat unit which also leaks into the back part of my pantry.

This is the first time to live in a trailer and I love the home. But, we had so much trouble with it. We cannot seem to Clayton Homes do anything to it okay. Our front door will not stay open unless we prop it open. And then the backdoor does not fit back in the jamb right. I hope if it is locked that you cannot tell from that because you do not see it from the outside. And then as you go down the hall, the drywall stuff is coming off the walls and falling on the floor. The butt joint, where you put two sheetrocks together, is bad. Then, in the kitchen cabinet, one door propped open and it almost fell clear out. It won't close where I put the silverware in. The same is the case with the drawer in the bathroom. We keep telling them about it and they listen to what we tell them and then they hang up. They do not do anything about it.

It went very well with Clayton Homes and they’d be here when I called them. Nora, the salesgirl tried to make sure it was ordered exactly what I wanted. She was very friendly and helpful. Anything that we needed, she tried to figure it out. We have a nice lot and we're in a 55+ mobile home community with people that are very friendly. But I wasn’t very happy with the flooring choices that I had for this home. I'll eventually have to replace it. We had the same floor plan. I did change some windows around ‘cause I didn’t want a window here or there. Besides that, everything was straightforward from the plan.

I liked how friendly the people were. The quality of the home is great, too. It had some things that they didn’t pay a little more attention to during the manufacturing process, but I don’t have anything that I’d really complain about.

We’ve had multiple roof leaks in the house and Clayton had to replace the roof. I had to replace the flooring because my drain in the sink wasn't hooked up correctly and it's stuck into the wood. They're gonna have to replace a partition wall where my washer is because it molded from the water and I've only had the house since the end of August. I went to the store in St. Albans but nobody from the manufacturer has been sent to my house yet. There has been two emails sent by Josh, the manager of the St. Albans Clayton Homes, to the manufacturer.

I received an initial phone call following up with everything several weeks ago and Clayton filed a thing with the customer advocacy group because there were several issues that I had with my home. They requested that I email them pictures and conversations, and I had. We only just moved in on August 1st and within the first few months, there were some major shifting where the doors weren't square with any of the door frames. The door frames weren't square with the wall. I know that with the strips on the walls, they would keep falling down and we couldn't put them back up because they would no longer fit. They weren’t the right length. There were more falling off on one side of the house and then, they really didn't fit. They fit before so, there was something going wrong with the foundation of this house. It's shifting in a way that now the distance between the ceiling and the floor is not the same as it was.

Clayton Homes had cheaper trailers. I was moving and I didn't have that much time. The process of buying the trailer took an hour and dealing with their rep was all right. When I got the trailer, it had nail holes on the walls and had a missing trim. It fell off. I also had to call Clayton out here about six times to fix my doors. It's not a good trailer.

The application was good and the home buying process was really fair. I had to hurry up and move in 'cause I didn't wanna pay a parking fee and a trailer note thing. They weren't able to walk me through the steps on how to work the digital thermometer thing and I couldn't get them out there to show me anything on that part. But everything has been fine, so far. The quality of the build was excellent. It's really nice and I enjoy it. I love it. Working with Clayton has been Excellent. They're good people.

The buying process with Clayton Homes was good and the quality of the home is decent. They didn’t come out and fix minor things though. I just gave up on it and fixed it myself.

Everything went well with Clayton Homes. Ashley and the other rep are good people. It takes a while to get in once you get started, but when you ain’t got a home, you’re patient. I'm satisfied with the quality of the home. If something is wrong, you can call them and they’ll be there to fix it.

Updated on 05/06/2022: I bought a home from Clayton Homes and it has been the worst decision in my life. Have had nothing But leaks since shortly after buying my mobile home. Reached out many times since it was purchased and was promised by Clayton that the would take care of the leaks. They have never kept their word and now it has been about 7 years and still more leaks. If you want a home that you can trust I currently cannot recommend them. My shingles continue to blow off because they are stapled on at the top edge of the shingles and half the staple is attached to the shingle and the other half is above the shingle.

When we purchased our Clayton home, the consultant we dealt with was good but we didn't know there were things we could change. We realized the cabinets are not as big as regular ones. We upgraded the cabinets anyway, but we would’ve made them to the size of regular cabinets instead of the smaller ones where one can barely get stuff through the doors. We would’ve upgraded the paint because the if one barely touches the paint in the house, it leaves a mark. And the consultant never told us, “You all should think about this,” or “You can this,” or “You can do that.”

When I was buying a home, there was a huge lack of communication and everybody at Clayton Homes wanted to assume how I wanted things done. It also took me having to get the manager involved to get things straightened out. They need to make sure they understand what their customer wants and not just assume. But after that, everything went pretty well. The home I looked at already had everything in it that I wanted and for the most part, the quality is good. But I have issues with some of the appliances and I’m having to deal with the manufacturer on that. Other than that, everything was decent with my experience with Clayton.

They did a really good job keeping us informed of what we needed to do and the next step, so it helped out a lot. We’ve had a really good experience with them. I got an open floor concept home. It’s my first trailer and everything in it looks good. I dealt with Gregory and he was really good. He kept me informed throughout the whole process. If I had a question, he had no problem answering it. If I ever left him a message, he’d always get back with me.

Clayton Homes did a good job and their consultant was great. They’re just like friends and I could tell them about anything. They helped me with anything I had. They were easy to get along with and they worked around my schedule. They helped me do everything that I needed. It didn’t take me an hour to do my credit and everything was done. It was really good to see getting all that in. And my new home is great. I really like it.

The quality of the house is good. There were a few things that were wrong so I had a couple of guys come out and they touched up what needed to be touched up. Everything went fine with Clayton.

Clayton homes are well-known and they’re well-made. But I am having issues with the house, and I don’t know whether they’re gonna get resolved or not. I think they will eventually, but I’m just not hearing any positive news about it, and I like to go and get it taken care of. We’re finding a trim that is not stapled down very well. The main issue is the flooring. We have humps in the floor. I don’t know whether it’s due to the level of the house, or whether it’s the lag bolts which is what they’re saying it is and very possibly could be, but I don’t think that’s all the problem. I’ve received a call and then they had forgot about it. They’re well aware of it. It’s been just about from day one that we’ve had this issue. And I always thought it was in the leveling, but the floor squeaks in one area of the house.

Clayton did a really good job. I highly recommend them. Our home is in the country, and it’s quiet and peaceful. We customized everything inside. We kinda gave it a country look because I was born and raised in the country but lived through the city. Now, I’m going back to the country look and kind of reminiscing the way it was back in earlier days. And it’s very comforting. It’s close to my grandmother’s house and it brings a lot of memories when I go home and just look across the street knowing that that’s where my grandmother lives.

I really like the person that I bought the house from. She always kept right on top of everything. The layout of the home was very good. It suits me perfectly. It’s a four-bedroom and it’s modern. But when I went to look at the house, there were no shelves in the kitchens and in the cabinets and it was made kinda cheesy. It’s really bad. I didn’t understand why it would be like that. Also, the fitters and stuff set in my house are not level and I've got cracks all over the place.

We kinda went to Clayton Homes and looked. Everybody was pretty friendly. We like the staff that was there, so we went with them. The only thing that was not really the best in the world was the communication after the house got put on the lot. There was a back and forth. We called and never got an answer. But eventually, we got a callback. The whole process was longer than it was supposed to be. By the time we got the house set on the lot and got it set up, it was well over a month because we had to make a payment before we moved in it.

The actual salesman that they assigned me to was not the best. We had an appointment with on Saturday at 1:30. We got there and the guy wasn’t there. We waited a little while, they gave us some water, and we looked at the home. I wrote him a check and signed a pieced of paper and went on my merry way to go to try to arrange to move it. But they never even told me that there was a closing and then I had to come back for more paperwork. I was living 2.5 hours away from there. They could’ve told me that at some time I have to come back here.

The gentleman that I worked with was wonderful. His name was Russell, and everything he said happened within the time period that he said it would. He explained things to me that I didn’t understand. He stayed in contact with me the whole time, and he still keeps in contact with me. He would text me every once in a while just to see how things are going.

I saw Clayton Homes in Facebook. Two guys in Kentucky started a page where you can see the home that they sell and stuff. I went on there and I liked the features I got for the money compared to other homes. Clayton Homes had 8.5-foot ceilings and I liked the ability to change stuff in the home. I changed the access to the backdoor on my home. It was supposed to be on the very back of the long side of the house. They did that with no questions asked. Also, my wife didn’t like the beams in the ceiling. It’s sort of a farmhouse, so we took the beams out. Clayton also had quick availability. I looked in Norse’s beforehand but they were almost two months out before they could even start building our home. I talked to Brandon, my salesman, and he promised me it would be ready in two weeks and it was.

The reps that I worked with were friendly, helpful and knowledgeable. They were real good. Every step of the way, they were there. We asked a couple questions, but not too many questions we asked were unanswered. We like the chairs and table. We got the barn door, so they would close off the kids’ area.

We have owned the breeze single wide 1 year. The roof leaks the floors are warped electrical plugs are busting out the siding is warping. This home is not put together very well. Would never buy another Clayton home.

We have a family that lives in Delaware. So, we were looking around at houses in different parts of Delaware. My fiancée lived in a modular and she said that there was Clayton Homes down there. We walked in the first one and she fell in love with it. We’re both seniors and I’m still working. She didn’t wanna go into another older house. She wanted it to be for our retirement.

Clayton is 30 minutes from my home town so I drive past there all the time. We went in there and looked in. We found one that we liked and we decided to go with them. We liked the open-floor concept on the one that we got. I was able to go look at the homes that they had on their lots without a salesman there pushing me and I was able to do it freely. It was nice to be able to have that with my fiancee, so we could talk. Our salesperson did an okay job but there was lack of communication from who we financed through and then the home center and then myself. I wasn’t up-to-date on anything and I was always having to call and ask numerous questions. It took five months until we were able to move in from the time that we chose the layout.

The salesperson did a good job. I liked her but I got confused where my house at. She showed me too many. I thought I picked one that had hallway and something else but I didn’t have these in the trailer I got. So, I went out there one day and asked them to show me what I picked out. They asked why and I said it was because I didn't think I got the right trailer. They said, “You wait this long to say that?” I said it took me that long to comprehend something. They told me what I bought and I don’t think that’s what I should get, but then I moved in.

I bought my 2014 Clayton home brand new and have had nothing but problems ever since. I shouldn't have to try and sink all this money into a brand new home. Within the 1st year I had two roof leaks from the vents which resulted in new shingles, insulation and drywall. While the roofer was up there he informed me that the vents were never sealed and that we have instructions and leftover materials that were placed in the ceiling of which I have pictures of. Our heating system also went within the 1st year and I had to replace the entire top unit. Oh and I did call the insurance company. They came out and said it was manufacture and owner neglect. How can that be? The home was barely a year old.

I live in Jasper and I always passed by Clayton Homes. I always knew about them so I just went up there one day and went talking to them. The rep was wonderful and she was a very sweet lady. She did a very good job and I would refer her to anybody I know. I love the community I live in but it took Clayton Homes about four months to come out and fix my wall plugs. They were coming out of the wall. There were also some holes on the siding and the shutters on my windows were screwed in too tight and they were bulging. I called and made a complaint and they finally came out and did it. It’s been good since then.

The homebuying process took too long but they said that was regular procedure now ‘cause they changed the laws. I told them I could buy a $50,000 car faster than I could get a $30,000 trailer. The folks there were good but they didn’t follow up after I signed the line. I’ve asked them to come check my air conditioner, and they said they’d check it. That has been two weeks ago and I heard nothing else from them. They hadn’t come back and that’s all well and done, too. It ain’t gonna kill me not to have one.

I checked into pre-fab homes and mobile homes, and found out Clayton Homes was the best in the business. The rep had what I needed and made me a good deal. There are several mobile home manufacturers that are in my area. They can offer you a lower price, but you get what you pay for. I appreciate everything Clayton Homes is doing. They’re building good products. The quality of the home is good. It’s stick-built. It's got house windows and house doors. It's vinyl-sided and insulated. Clayton Homes knows what they're doing and they met my expectations.

Clayton Homes was excellent and we’re happy with the house. We like the windows and the fact that when we moved in, the set up turned out like we envisioned. Sometimes that doesn’t always happen but with Clayton, it worked well. We picked the plan and the paint for our home, then we put a sliding door and more windows in. We were able to customize the home and make it look like how we wanted it to. The location is perfect for us as well. We moved back to a ranch that we’ve owned for years. We moved to another property then we set this home back up on a place where we lived for about a year. We dealt with a fellow named Dominic and he was good to deal with. He was straightforward and not pushy at all. He also took care of any questions and everything he said he’d do, he did. So, we’re pleased and we'd deal with him again.

At first everything went great. They helped us get approved and we got to pick a home we really liked. However that was soon to change. We signed the papers in early February 2018. The home was not delivered till end of March. They told us it would be delivered in about 2 weeks and finished before March. We did not get to move in till the mid or end of April. When they finally said that we could start our move, the home was not cleaned, nor move in ready from construction of putting it together. They did not do a walkthrough to be sure everything was assembled correctly. Within 2 weeks, the marriage line seemed to be splitting and the cover was wavy like the board had not been treated and left outside to while placed over top of rocks and rained on. The home also was and is still not level.

I was looking for a home, and I didn't wanna spend over $150,000. I'm a single woman and I couldn't afford it. I also didn't want any issues like no roofing, no foundation, no plumbing, no heat and air. My son told me about Clayton Homes. Everybody has their bias opinion about mobile homes, but when I went in there, I was fascinated and impressed. I was happy with the one that I saw. It was so customized and I don't need to do anything with it. Everything is beautiful and their reps were so nice too.

I was riding past and saw Clayton Homes. I appreciate the guys who helped. Jason and David made buying the home simple and easy. They were there every time I had a question, were always willing to talk to me and kept me in the loop. Gray was the one who came out and showed me the home and how everything works. He was awesome and was like a family member. If they were not available, they always called back. Or I would text and they would text and call me back. The lawyer was a silly, old man and I loved him too. It’s my first home-buying experience and it was just a short time to get my final approval but it seemed like it took forever. I love the quality and I’m very happy that I went to Clayton. I know some people who went to other places and they didn’t get the experience that I got.

Our home was previously ordered by another person. It was on the lot and in storage. We needed a home ASAP so we just took it. I was happy with everything she did. She explained to me the upgrades that it has so it's good. The rep that I dealt with was great. He was knowledgeable and friendly. He returned our phone calls. They had to ship the home a long ways because I happen to be in Boise and there's a Clayton Homes in Twin. They had to work really hard to get us our house versus going to Twin. It’s a tiny little single-wide home. I like that the walls are taped-and-textured. We custom-ordered that. We had a problem with the shower. There was water running out from underneath. It leaked down into the insulation and they came and taken care of that.

Stay away or even run if you have to from Clayton Homes in Wilmington NC (representative Brian). They're nothing but lies and more lies. The price kept changing and the Clayton Homes (representative Brian) acted as if he and the lending institution which was Union mortgage (representative name Wendy **) were concerned about their commission and making money. Once I started asking questions about the fees and the overrated charges, my file went from preliminary approval to a denial because the Linda stated I didn't have reserves. Crazy fact is I have over 50k available with over 10 acres of land and they were still asking me to bring funds to the table to close.

Dustin, the rep from Clayton Homes, was good to us. He’s down to earth if you talk to him. In our home with Clayton, we had cabinet space and stuff added in to it that wasn’t originally there. There were big bay windows and we had it moved in and out, and we have a kitchen. It made a difference and my wife loves it. We were waiting on getting done with our land before we could move anything but everything was handled in a well amount of time. There’s a poor airflow in the master bedroom and the master bathroom, and more or less, it is the size of the pipe that’s going through those. We’re not very happy about it but we’re in it for life.

We found Clayton after shopping around for about a year. We went to Oakwood Homes, and spoke to the manager over there and a new sales associate and really enjoyed our interaction with them. That has really what helped us decide on Clayton Homes. Matthew was very professional, respectful, courteous and knowledgeable about what his job was and what he was doing. Brian, who was a new associate at the time, took Matthew’s instruction and I could see the effort that he was putting into it. He was courteous and respectful, as well. And that was always a positive.

The quality of our home is not what I've expected. You can see through the walls, where the walls come together inside the house, from my mudroom, I can watch my wife doing dishes. I haven't heard from them, so we figured nothing else was gonna get done and we were on our own. There’s a big hole. The people that put our stucco up on the outside of the home where there’s stucco instead of brick, they poked a big perfectly centered hole right in the siding where water is running in. I put a piece of tape over it just to cover it up, but it rains so much here in West Virginia that it got inside the tape and just washed the tape off.

I love my home. It’s my first home away from home. I've had it for five months and I'm enjoying it. The Clayton rep was great. He was more helpful in picking and choosing the best quality home one could buy. It took about a week to get it delivered. Then I picked our stuff out when it was delivered. They had it already in the lot and I just moved right in. The new flooring that they have in the home is more superior. They have come back out for a couple of little nicks here and there, but it was nothing major. Those guys did a great job. They were understanding and helpful.

Every time I got in contact with Clayton Homes, it was good. And I like the home I got from them.

When I was looking for a new house, I went through Clayton Homes and got hooked up. The home buying process was easy and we were able to customize the colors on the outside. Dan helped me out a lot. He changed my life and my family. There was some problem with the trim though. The little staples were coming off. I called Chris from Clayton Homes and he is gonna come out and take care of it. Also, when the heater wasn’t working, Chris took care of that, too. The home was a good deal and we like it.

This is my 15 month review of my $150,000 2018 The Lloyd home. If you haven’t made your Clayton purchase yet do yourself a favor! Keep shopping! My Clayton journey started out great. I used an independent Clayton dealer in Parsons Kansas and they treated me great. My purchase was fast and easy and my home was delivered on time. But that’s where is all changed. I quickly realized i had made a mistake after seeing the poor quality and horrible craftsmanship of the home.

I work in the Conroe area, so I went to the Conroe Clayton Homes and we saw the house, and we fell in love with it. The home process was amazing. They helped us out and even waited for us. We had the property but it wasn't ready to move, so they helped us out with that. They also helped us out with the process of the water and the septic. The consultant was really polite and he called us when we needed him to. Even when he wasn't there, he would call us back and see how he could help us. Even after the sale, he was up-to-date with us, making sure that he has his coworkers worked on the waters and the septic.

We’ve been looking for mobile homes for a while, and we’re not too far from Benton. I knew Clayton Homes was there. The purchasing process took a little longer than I expected, but it was okay. All went pretty well and the rep and the quality of the home were good.

We looked at all different places and we always kept going back to Clayton. We had Jay for our salesperson, and he was the most terrific, awesomest person ever. The house sold itself to start with, but he went to every effort to make everything perfect. If there was something that we were concerned about he answered all the questions. He even fixed the problem that we had about where the house was laid out because we didn't know that it could be switched around different. He was spot on everything and he made suggestions. He was with us the whole way, letting us know everything that was going on, including the guys that would be coming out, doing this and that. We had a lot of rain during that time so there were concerns but he kept us informed on everything.

Our Clayton home's quality is really good. I really like it. We enjoy it. It’s up to what we expected. The home consultant we worked with was good and really thorough about things. And there were other people that were able to get a hold of me as well whenever she was busy. So, they were able to help me out as well.

I live here in Chappell Hill. I checked in on the prices and I went to other places, and I figured I would buy a home from here. Clayton Homes makes a good deal and everything is okay. I had no problem with the home-buying process. The home consultant was okay, too. Clayton repaired some stuff that needed to be repaired. So far, the quality is good.

My husband and I visited several Clayton Homes locations throughout our process of choosing a home for us, the right home for us. We chose a Clayton Homes a couple hours from our location but it was because the customer service (at first) was amazing. Everything was explained in detail and we were reassured through the process that we were going to be able to get the home we chose. Our appraisal for the land we were buying came in lower than anticipated, however, we were again reassured that Clayton would make it work.

The buying process with Clayton Homes went well. But I was disappointed with the end product for what I thought I was getting and what it turned out to be. The factory has sent a representative out to take care of a number of things, but there were predrilled holes under the vinyl. He had to take the vinyl up. There was a lot of debris under the vinyl that he had to clean out. The toilet seats didn’t fit. The paint job is terrible and it’s still terrible. We’ve not repainted it. There are places with no paint on the walls or on the trim at all. On the cabinets, three of the doors are gonna have to be replaced, which they’ve already put in their order for those because they didn’t match. To pay what I paid for it, I expect to get a top-line product.

My granddaughter told me Clayton Homes was a nice place to go to look for a house. I decided to go up there and liked the way the house I went into was set up. I also liked everything about the home buying process. Their people will help you in any way they can to satisfy you. They will also let you know what’s going on in the process of your home. Working with Clayton Homes has helpfully impacted my life.

I purchased my Home through a reseller in December 2017 and took delivery of my house in February 2018. From the beginning there were problems. Now that the warranty has expired I have issues with my shower floor pan. You can feel and see the floor shifting when you are in the shower. This is a construction issue not a foundation or other issue. This just highlights how terrible Clayton Homes is at construction and customer satisfaction. I wish I could have sent the home back on day one and I told the plant that as well. I should have listened to friends that had experience with Clayton Homes, they all said not to buy a Clayton. I should have listened! If Clayton truly stood behind their product they would have a better warranty for their product, but clearly they know their homes are crap so why stand behind them. Buyer Beware is all I can say....

Everything went smoothly when I bought a home from Clayton Homes. It was easy and straightforward. The process took about three months and my approval was fast. Any issues I’ve had so far, I've handled myself. It has been anything too costly so I just end up replacing things with something with a little better quality. I’ve had a few issues with the plumbing fixtures. But aside from that, it has been all right.

When we bought our house, there were no written plans and It was hard to find anything online to say what it would look like. Evidently, it was something unusual. We picked blinds, flooring, walls in the inside, but we picked from a different home plan. We weren’t able to even look at our own home plan. We also added a couple of things and turned a bedroom into a den because we’re only allowed to have two bedrooms on our lot. The process took longer than we thought it would take, but they warned us. The whole thing took about eight weeks from the day that they would deliver to their lot. According to them, it went pretty quickly, but to us, it took forever.

The Clayton Homes rep, Matthew, helped us out every step of the way. Every question I had, he was there. Everything went well and smoothly. I'm very pleased. It was a fast process.

The ones that manage the mobile home place are good people, so I went to them. I was gonna pay cash for the home so I was in the process of selling my house while I was trying to buy a home. The purchase process took us about 3 months, but it was not the fault of the mobile home place. We love our new mobile home. It doesn't have a Vent-A-Hood light, but it’s got a switch.

Everything went well with Clayton Homes. It took a little longer to get everything set up out here in the country because of it being a new property. The home was here a little before we could get the water and electric hooked to it, so we had plenty of time to get things that we brought with us moved in. We didn't bring everything down with us. We were moving from Katy to Houston and everything turned out well. Richard was the main manager and Rico was the salesman who worked with us. Susan was the secretary who did a lot of the legwork and I still call her and ask her questions. They did a good job in explaining all aspects of my home purchase. We decided not to finance and paid cash. That way, we didn't have to worry about a mortgage or an escrow account, so we’re free and clear. Still, they were willing to help us out if we had any questions. A lot of time, if people sell a product, they're done with you, and Clayton was not like that at all.

Charles was a very nice guy. He helped me understand and broke down things that other people just didn’t know. Other companies didn’t give me that welcome that I wanted to have. That’s why I chose Clayton and I was delighted with the services. The experience was very nice. They have a couple of smaller issues though, as in things that they had to come out and repair a little bit. The panels things started coming off a little and I didn’t like that. But other than that, it was okay. I’d recommend Clayton to anyone.

I’m disappointed with Clayton because I haven’t got anything done about my fence. My water pipes are exposed. They weren’t buried underground like they should have been. I really am upset about my pipes being exposed like that. They have been coming in and doing some repairs. They replaced the faucet, they did some caulking on my roof to keep it from leaking and they caulked our door because it was leaking so bad. Water was covering our carpet.

We sold our mobile home in Colorado and moved down here to Smithville, Texas to get closer to the children. We’ve been to 2 or 3 different mobile home outlets and decided on Clayton where we got a better deal. We live out in the country and they handled the whole home-buying process real well, including the moving service they used. In getting set up, things got jiggled loose or banged around, but they were right on the spot and repaired that to make it home-ready. The Clayton people were very professional and made it so we felt right at home. We’re pleased with our home, but the model we got could have used more drawers than cabinets. There’s about a million cabinets and it had one set of drawers in the kitchen. But we got that handled and worked out. So, when they build another home this size, they should add more drawer space. The overall experience went smooth and easy, and they had good salesmen as well.

My wife's cousin is a Realtor. I was referred to go over to Clayton and meet with Julia, and she’s phenomenal. They addressed my questions and concerns very well. Even Derrick, the manager over there, was very good. The home-buying process was smooth and very easy. They simplified everything. What was really good too was that they followed up, just making sure how everything was. I got along better with them than I do with most family members. It was very pleasant.

The reps were very good and so was the home buying process. We had them take the carpet out and put hardwood floors. I love our home.

We love our salesman from Clayton Homes, Matt. He was awesome and there was nothing else they could've done to help us out especially with me being seven months pregnant at the time. I work at Walmart and Matt came to my line four months before. I have seen that he works at Clayton and I told him that my husband and I have been talking about buying a house. I asked if he had a card and he said he didn't but then he could give me his number. When we went to Clayton, I went through a woman at first but then she didn't think we were serious and brushed as off. So, we came back and that woman put Matt with us. Fate brought us together 'cause he remembered me from Walmart.

I went with Clayton Homes because the layout fit what I was looking for. So far the house is months behind schedule. The person (Lauren) who is in charge of the project keeps giving me the run around. I paid 300000 for this house and it looks terrible inside. There are crack everywhere, dents in the walls, spackle that is not finished, they painted it without cleaning so there is dirt clumps all over the walls. The trim looks terrible. The strip binding the house does not match anything. The crews show up for half a day.

Everybody was so nice, and any problems I had was taken care of. They have absolutely the best repairman that I've ever worked with. He's been out a couple of times and he was just out the other day. There was no front porch light when I got the house, and he went all the way back to Lowe’s and got me a front porch light. He even pointed out things that was wrong with the house, even something I didn’t notice. He was awesome. The quality of the home is not quite as much as I would have hoped, but I'm not disappointed in getting this home.

I was searching online and come across Clayton Homes. I spent a long time just looking at everything that was available out there, and I didn’t like to go any farther away from home than I have to for anything. And so, I had Lexington Clayton, which was close, and then Asheboro, Clayton was the closest. I called both and I knew that I wanted to go to Asheboro. The home consultant I dealt with was excellent. I picked out my floors, walls, and cabinets, and I’ve done the two-bedroom instead of the three, and that made everything much larger all the way through it.

The first time we went to Clayton Homes, we felt really comfortable with the salespeople. Also, I really liked what we saw on the lot and that we were able to custom-order what we wanted. We didn’t have to take what was there. The overall sales experience from Clayton Homes was good. The consultant was helpful in helping us find the floor plan we wanted and getting everything set up. And anytime we had questions, he was always available. Although there were a couple problems, like with one of the contractors that did our concrete work, the consultant was quick to get them fixed.

I have a little issue with my Clayton home, and I need to report that one with the guy in Conroe, Austin. When you call the guy's attention, he goes to do the repair fast, but he needs to repair some drainage issue next week. I also have more issues, like the ceiling is cracked in the inside. We have to wait a long time to put out the order for going to fix my home, and I understand that because the guy has a lot of work. But, then, I have another issue that starts as soon as we got the home. The attention to the customer for repair is not so good. I’m not happy for that.

Updated on 04/25/2020: They tore my house up on the livery because they did not cut the driveway in like Post to. 14 foot wide driveway for a 16 foot trailer. Got 23 cracked ceilings. Eight busted walls. I sign papers 9 17 2019 before Thanksgiving. I’ve been after them to fix things and make it right. They were supposed to remove the trash still there to this day 4 24 2020. They make it like it’s my fault me and my wife we been cleaning up ourselves and they got paid for it. All they care about is line their pockets. They have no customer care. Not even want to compensate us for all the time and money spent Out of all pocket when we paid them $62,000 for the home and for the job. So we are out weeks of lost wages.

Clayton Homes was amazing. They were really nice and willing to help. It was really smooth for the most part. But with the contractors, it was kind of a slow process and I understand that they were a little backed up. And then the people that put down my deep well were having issues with keeping people hired. They would hire somebody and then they wouldn’t show up. It was that kind of stuff. It wasn’t anything that was controllable so it wasn’t very much of a big deal. It was just a little frustrating to me to have to wait. But other than that, it was great. I was able to set up the space how I wanted it. I told them what I wanted and for the most part, they were able to accommodate me with that.

I like the way our Clayton Homes' house was built. The structure of the home is totally different and the wall structure is really steady. And most of all, I like it for efficiency because my utility bill is way down on what they used to be. Clayton's home consultant let me know to just call him anytime if something comes up. Any questions I asked him, I got a good and right answer. He explained everything that I didn't understand and was just right there with me.

The reps at Clayton Homes took the time to hear my story and find me a house that was within my budget. The place that we looked at was well-fitting and I like that my home is brand-new. I was able to customize the color of the outside and the shutters.

I heard about Clayton Homes from my aunt, and they made me feel at home, like I was more important than anything else. The home-buying process was very simple and easy. Once they explained to me the steps, it all fell into place. Phillip, the consultant, knew everything about them. It was outstanding. It was like it was second nature to him. The process did not take long because all the information and paperwork I had to sign went along with it. The quality of home is good and the house was fine the way it was, but I wished they would not do plastic fittings on the water system. When I first got the house, as soon as the water got put to the sink, they started to leak because it was plastic fittings. That doesn’t seal the way it is supposed to. We got that upgraded now, metal to metal, and it has not leaked since. Overall, Clayton is perfect, and I wouldn’t change a thing.

I had some experience with Clayton Homes when my dad worked there. The home-buying process was smooth, and the application process was easy and understandable. Brad, the rep who walked me through, was great and very informative. I was impressed with his willingness to answer questions. My other home got destroyed, so I was thankful to God in getting one and I love the home that I got. They got me in quickly because of all the issues I had with my other home. They were awesome and I’d recommend them in a heartbeat. It was a unique experience with Clayton, which you don’t get everywhere you go. It was very enjoyable and they were very helpful.

Bruce, the rep from Clayton, stayed in communication the whole time. If I had a question, I called him. He was good. I didn't think we were gonna be able to get a home and he worked as hard as he could to get us one. Clayton Homes got us in the house in a timely manner and they did everything they were supposed to do. But Clayton should take time and do it right when they make the house. The floor squeaks and they didn't hook up the septic tank right. So, the water in the master bedroom doesn't have a good flow. One of the doors won't shut right. The quality of the home compared to the cost was not what we wanted. There were some things that needed to be done, but it was better than what we had.

Everything went smoothly and very nicely with Clayton. It was a quick process too. It took about four months from the time we first looked at the trailers on the lot to the time that we signed everything. I was very satisfied. The rep made sure that we knew what we were getting into. We’re very young, so he helped in that aspect. We didn’t have any worries or stresses about all the paperwork and he explained everything to us. Clayton did everything perfectly, and the quality was fantastic in relation to the cost. I didn’t think they made mobile homes so pretty. I love the size of the home for the price. We didn’t think we would be able to have a four-bedroom. So, that was amazing.

My wife and I went in there one day and looked around. And then I stopped in there again and the guy said, “I think I got just what you need,” and we went from there. The home buying process with Clayton Homes was great. They were good people, and they answered any questions I had. They took their time to explain things to me, and they are great people to work with. The consultant we dealt with was very comfortable, too. I bought the one on the lot, and I like that I have roof.

I’m extremely satisfied with the home buying process through Clayton Homes. The person who helped me out was excellent. I was able to customize what I wanted to in the home. I love the home. It was the best thing I've ever done.

I give Chris and all the guys out there in Youngsville 10s across the board. I appreciate that they were very professional. I’m in the business as well, so the consultant I dealt with and I spoke the same language. They were very knowledgeable about what they were saying. And they did what they say they were going to do and when they said they were going to do it. I do business with people like that. I bought a used home from them and we came together on a fair price. Otherwise, I wouldn’t have bought it. If I could change anything, the only thing would be to lower their price. Nevertheless, overall, I feel good about Clayton Homes.

I was renting for about 10 and a half years from my landlord and I got tired of it. I got tired of seeing all my friends leave and doing better. Clayton's homebuying process was very good. They went through it step by step with me and was telling me what I had to do and what I needed to do, and I did it. There are a few minor things that they need to take care of. And I called them. They’re supposed to be sending the superintendent out here.

I worked with Zac and Stephanie and they were great. I told Zac I had to be in there before the 1st and he had me in there two weeks early. And if I have a problem, they normally come on out within a week and they make an appointment and come fix it. The maintenance guy, Anthony, was great and he was very nice. If you tell him something was wrong, he didn’t mind fixing it. He went over and beyond. I hate that he's not with them anymore. Also, I don’t feel like the quality of the way it's built is the money I paid for. But I love my home.

Clayton Homes' consultant was great ‘cause he was personable. He made sure to return phone calls and took care of everything that needed to be taken care of on his end. The home feel is very well put together, and for the money that we’ve paid and are gonna pay, it's definitely worth it. The community the house is in is in the woods. It's quiet and away from everybody. I love it.

The quality of the home, as far as what we have put into, is really good. However, there are a few things that we had asked and paid for which we had found out that wasn't done. We had asked for OSB board to be in the bathroom surrounded because we needed handicap bars. We had paid for that then we had found out that has not been put in. We've had some trouble with something across in the ceiling showing and they had to get a specialist that does drywalling out to fix that. We've also had some trim come loose from the ceiling and they've had to put it back on. Then, the hoses under the sink weren't tightened up, so it leaked once they got everything in place.

Everything went fine with Clayton, and I am enjoying my home. I worked with consultant Jim, and he was very helpful to show me everything about the house that he thought I needed to know because I didn't know much about a mobile home -- I had always lived in a brick home until my home burned down. Then there was another guy named Mike and he was nice too. After I picked out the home that Jim showed me, Mike came out and measured the plot. He also showed me how everything would be set up on the plot and where everything would be. So, all in all, I was satisfied with what they did for me.

Buying a home from Clayton Homes was really easy and good. The home consultant was super nice. I had his number and I could call him at any time. He always answered all of my questions. I had to order my home so I got to pick what I wanted in it. I changed the way the wallboards are hanging. It’s turned to the side to keep from having so many of those little seams. Giles Manufacturing made this one, and it’s one of the things they did in the front room. And it's one of the reasons I really liked the home that I got ‘cause I had them do it in the bedroom also. However, whatever's inside the cabinets around the refrigerator and the kitchen are not very thick or sturdy enough to hold something heavy. I don’t know if I would put a hole out on the bottom. Other than that, I like the quality of the house.

My home buying experience with Clayton Homes was absolutely wonderful. It was easy, all the workers were friendly and helpful, and all my questions were timely answered. Buying a home can be fearful, but I didn’t have any sense of fear walking in because everyone embraced and reassured me every time. I like that the rep was available, listened to my concerns and didn't brushing me off as a female. They treated me like I was number one and that I was the main and only customer that they had to deal with. I tell anyone who has asked that they need to go to Clayton.

I liked working with Lauren and Clayton Homes very much. They were fantastic people and I got anything I needed done. I can complain about my trailer but I can't complain about them. The reps were good and they answered any questions I had as well as any problems, or they came. They were excellent. I also like my home very much and I'm very happy but I have come across some major issues that I’d like to wrap them on the head. A couple of months ago, there were seven people in here, and all of a sudden, we heard what sounded almost like a small bomb. Everybody got scared and ran out. We had it checked several times and nobody could find anything but I know something happened.

The people I dealt with at Clayton were beyond excellent. What I've needed, they’ve been getting for me. The house had a lot of bumps and bruises that I’m still dealing with but if you build a home, you’re gonna have problems. Clayton addressed the problems and they took care of it. I was very satisfied. I’ve also lived here before but I lost my big house in Florence and that’s why I got this one here. I moved closer to home. I love the area. It’s home.

Clayton has the nicer quality versus lower price. The home buying process was great. Colin, the home consultant, was very awesome. I looked at the house and I liked everything about it so that’s what we went with. I’ve had a few issues with trim and things like that, but for the most part, it's good.

My purchasing experience with Clayton Homes was very good. The people there in Crestview really helped us out. They explained everything very well. We've had to call them out a few times, but they would schedule somebody to come out and correct discrepancies that would happen. And so, that portion was good.

We liked the way the house had looked on the internet, and after I asked LGI the questions I found out they’re a pretty good company. It’s pretty easy to get through. They worked with us. We loved the home. The kids are happy. We have just a few flaws with the home, but overall, I'm happy. It’s just some other things should’ve been done to the home. But overall it’s a really good build. My wife needs it to be handicap-accessible, and the home is really not fully equipped to be handicap-accessible. So, in the future, for other disabled clients that wanna get in a home like that, I would suggest that you have a roll-in shower, because that’s one of the problems that we’re having. We don’t have a roll-in shower, and then it takes two people to put my wife in the shower. And then, all of the doors need to be widened. But other than that, everything is okay.

My husband and I started the process of buying In July. All seemed to be going pretty smooth, that is until around the beginning of October. We’d already had our pre-approval so we had be gathering information as needed. We were told in October before our wedding that the house would more than likely be done before or shortly after our honeymoon. Then one thing after another it’s been pushed back. We were told on closing a month ago it would be done by the end of this month. Now it’s sometime in February.

Purchased the home in April and I’m still not in the house yet. The county has held us up some but when we got through that they still haven’t got me in yet and now we are going into the rainy part of the year so it’s going to take a while longer. I’ve complained to the home office and basically was told there wasn’t anything I could do about it taking so long. They’re saying now it’ll be another 3 or 4 weeks because of rain. This could have been avoided if they had came out and finished up a couple of months ago.

I’ve always live in Rutledge and there’s a Clayton there. We purchased a home and both the representative and the buying process were excellent. It was very easy and he was very knowledgeable about the homes and options that I had. We're in the home now and I like everything. My wife loves the floors, the laundry room, and those kinda hidden in the kitchen. The quality is good for a single wide. The only issue that we have is the strips holding the panels on the wall together would break really easily. So, the only recommendation I have is for the manufacture to find some stronger strips. Other than that, everything is holding up very nice so far. So, we’re very pleased with it.

Clayton Homes' rep was decently fast. We had a few issues where we would talk about one thing and I thought we agreed on it, and then it didn’t end up happening. The issue was probably just communication. That or just a whole lot of paperwork. He seemed to know the process through a good part of it but didn’t seem to understand a lot of it. I do construction for my day job so I know a decent amount of stuff, and there were some things that he was saying that wasn’t lining up.

We moved into our home in early April. Shelley at Pelham was a wonderful salesperson and every time I had a question or needed anything done, she was the one that did it. I could text her and she would respond immediately. I could call her and she would call me back. Shelley was very helpful. But I've had a lot of issues with some of the appliances when we first got our home. The brand new dishwasher didn't work and I had to get somebody out there to fix it. They have fixed it, but the dry mode on it where it's supposed to dry the dishes still doesn't work. The guy with the septic tank was not so good. Also, my trim is already falling off or popping off. Clayton should have better contractors. Other than that, we're enjoying our home.

I've got a four bedroom and two full bath mobile home. I got the biggest model they made. But I'm not too keen with what I got. When I walk in my office, the floor creaks like it's a 100-year-old house. My island cracked, and the back half of my house is colder than the center of the house. My sister emailed Clayton and sent them pictures. I'm waiting to see if they're gonna come and fix it. But it's the holidays, so I ain't pushing the issue. From the model I looked at, I changed the master bedroom to what I wanted. We also changed it to a stand-up shower.

I worked with two people and they were great. The man that I bought the home straight from was Billy, and I also dealt with a girl named Holly. One day, she called me and asked me if everything was all right, and I told her I had some problems. She told me that they would take care of them right away. Sure enough, they did. The next day, they came, and everything was fixed. Everything is working fine so far now. We’re in a senior citizen mobile home park. There's nothing but senior citizens here and I love every minute of it. Everything is looking good.

We were looking for a home and we went to a couple of other mobile home places and stopped in at Clayton. My wife knew what she was looking for and Clayton Homes had it at the price that we wanted it at. The buying process was pretty good, but the other stuff wasn’t so great. When we moved the trailer in, we had problems underneath it when they come and hooked the AC unit and other stuff up. They independently contract people to come out and fix things here in Bowling Green. It took a while to get all that done. Some of the stuff didn’t get fixed and the guy that was supposed to fix it never showed up a couple of times. So the actual Clayton Homes seller, Duane, came out and did it himself for us. Our experience was really good for the most part.

Larry, the rep we worked with, was real nice. We really liked his attitude and he answered my questions or helped me out if I needed anything. The technicians were nice, too, and they treated me very well. Everything went great and I’m happy with my home.

Decided to purchase a Clayton home after visiting several dealers. Sales people were very nice and not pushy-stated that their homes were better built. The house is not better built. Ceilings all cracked and had to be redone, new window put in, new master sink installed that does not drain. Shower doors were loose and not sealed. Lots of scratches and glue on appliances, sinks, counters etc. Counter top not level. Blinds are easy to see in when shut. Kitchen faucet loose and is leaking. Air in pipes, water leak under house repaired twice. Repairmen very polite but got texture on everything including computer, monitor and keyboard. Paid more for this house than what Palm Harbor had negotiated and it is not a better house. I want a partial refund on house purchase.

We have a mobile home park and we buy mobile homes to put back in it or if we have a space available, we put the mobile homes in and rent them out. The representative from Clayton Homes was excellent. They were right on. We're familiar with mobile homes but they answered everything. Also, the quality of the home is really good.

Everything went well with Clayton Homes and they helped out real fine. Shelby was very helpful and he made sure he helped us get it. And, the new community where our home is in is great.

We went to another place to look at homes and Clayton was down the road, so we stopped there too and we were able to speak with somebody. The home consultant suck you right in, but they did not fulfill the obligation, and we’ve had to really work to get anything done here. We did a walk-through, but there’s a lot of things you can’t catch on a walk-through. Clayton had the workers back. I had to get on their case to get them to come back out here and do things. And most of them were done correctly, but they still have work that needs to be done here that they have not done. And they came in this week unannounced, and gave us a letter that they were only gonna take care of what issues were on the walk-through and that they weren’t gonna come back and do anything else. Our year is not up yet and there’s a lot of work that needs to be done here. And some of it is structural.

Resty, the Clayton Homes rep, was always upbeat and delightful. We sometimes had some difficulty with including any communication from the mortgage company as to where things were at and Resty was very patient when we would be calling in and asking him for help. If he knew anything or heard something, he would always contact us immediately to let us know. That was fantastic.

Clayton Homes was close to my house, so I went riding around to each of the trailer places or mobile home places that was near my house. I was trying to work on my house and it took me four years to get it, so it was a long process. And throughout that process, I was going to each place talking and looking at different homes and Clayton was the one I like best for the price. The house was nice for the price. I like darker tone wood and a subtle tone, and that was what the house had. I liked the open floor plan, I call it two living rooms, between the two living rooms and the kitchen.

The Clayton representative who helped me was excellent and very helpful. The process for them to get the buyer in took 4 to 6 months. Still, it was very easy to work with them and my satisfaction of the home, as a realtor, is a 10.

My home buying experience was good. Our salesman, Brent, was extremely knowledgeable about the homes and it made everything easy. It was the first time we met him, but he seemed real friendly. He was very knowledgeable about the homes, the processes, and how everything went. We had lot and lot of questions and he answered all of them. We were worried that stuff wasn't gonna go the way it was and he put our minds at ease. Then, we had some things in the home changed up and they did it at the factory. We had a farm sink put in and had the roof raised for the ceiling fans in all the bedrooms. We also had an updraft, the ceiling vent, the air vents put in the ceiling, and just the little small details. So, we love our new home. We've lived for a while in the community where the home is in and we actually own the land that it sits on.

Clayton Homes has been there for me when I needed them. I’ve had a few issues, and I can’t say I’m 100% happy, but they’ve done a good job. You get what you pay for. I paid 54,000 for the home, so I can’t expect it to be perfect but I’m contented.

I had bought land, so I wanted to go with a new home build. At first Clayton Homes was good. As soon as I signed the paperwork, everybody's attitude changed. That was when it went downhill. When my house was sent, there were still cracks that were supposed to be fixed. For them to get somebody to come and do it took a while, and I’m still having them send people out to fix stuff that were supposed to be fixed almost six months ago. They have not said anything to me, but they sent a guy out last week who had the pictures of the light fixtures that were supposed to be sent and installed. When I got home, they did not even bring the light fixtures. They brought some other ones and stuck them in there. So, now, I’m waiting again to have them come back out and redo that. I would not do it again.

I had a company that I was going through financial-wise and got down to the last minute, it was sent to Clayton corporate. Then they denied the company because supposedly, they had a couple of homes out there that they had not finished paying for. So I had to start all over with the financial process and that delayed me. I was out about $400 because I couldn't reuse the appraisal I had done. So, I wasn’t very happy about that.

We drive by Clayton Homes every time, and we finally decided to stop. We got approved and got excited about it, and we decided to stay with it. The purchase process was very easy. They were very helpful. They explained everything that we needed to know thoroughly and it was a good experience. Dan did everything we needed him to do. He asked us if we wanted to customize, but we decided to stick with how it looked. Clayton has changed my life for the better.

The staff in Greer seemed like from the get-go really wanted to help and make things go smoothly. They were very helpful. They would always give the answer I needed whether it be the one I wanted or not. If they didn't know the answer to a question, they would find the answer and then pass it along to me. David was great. He stayed in touch through the whole buying process. Even after we've done everything, he still calls me from time to time to make sure we're still happy. I like the quality of our home! We've had a couple of little issues, but one gentleman always made everything right. The issues were nothing major that would ever deter me from buying another home from Clayton.

Rob was the one I dealt with as soon as I got to Clayton and he did a great job. He met me at the door and I said that this was what I needed and that I'd go someplace else if he didn't have it. He told me that I was meant to be there. I’m a simple person and I told him that I didn’t need bells and whistles. Everything went perfectly. I love to cook and I use skillets so I didn’t want a dishwasher. I told the people that I wanted a cabinet instead and they did it for me. There were a few little things that I changed like the cabinet thing and the countertop. I wanted close to it or the same and they did everything like I said.

I worked directly with Clayton Homes and the buying of the home was fine. I was able to make some selections of different items and what I wanted done was done properly and appropriately. It was a good experience.

Clayton Homes is close to where I live, so that was just the first one I ran across and their home buying process could be better. The salesman was trying to get me to pay out of pocket that was not included on the contract or the final layout of everything, and there was just a lot of miscommunication going on, and still going to this day. I dealt with a few different people. The walk-through was fine, but not everything that should have been discussed was discussed. Also, I had to call them for questions and most of the time, their reps would answer them all right. But every time I've called up there and left a message for somebody or something, I've always had to call back. Nobody called me back.

We went to church with Eric from down at Sevierville, and my wife worked with him. When we were moving back, we decided on a mobile home. We knew we'd probably deal with Eric so we didn't have any questions about who to talk to. We told him what we wanted and how we wanted to have it built. He told me what he could do, what he couldn't do. He did an excellent job. Everything up to now, we've had it taken care of. We've got a few things we needed them to come back and fix before our year's out on it, but as of today, everything has gone really well. We had a death in our family when we ordered the home, and Eric said, "Don't worry about the home. We'll get everything done." I couldn't ask for anything better.

My wife looked into Clayton Homes. She drove me in there and it was the best experience I ever had as far as buying a home. The rep helped and showed us every house that they had to pick the one that we would want. They didn’t pressure us. The guy was so laid back that it was just a pleasure working with him. Finally, I ended up picking a new energy-efficient, and it came down to about nine-grand on it. I got a really nice house and it was a good experience. The buying process was pretty easy. I only showed up twice. One was to look at our home and tell them that where they were at was not it. It was a one-day-in, and that had been quick. The home is all electric and our electric bill is actually a little bit lower than it was last year. It’s just big enough. It got a lot of rooms. I love it. I wouldn’t trade it with anything.

We were driving around in Lubbock looking at the different companies, and a lot of them were too expensive at the time but Clayton Homes had better sales going on. They made the buying process easy for us and it took about 3 weeks to be completed. Everything was good with the home consultant and he was really nice. Any questions we had, he helped out really quickly. He would answer my questions or have somebody else call me. We got an already ready house and the quality is nice. The price is amazing for the build. Also, I like the people that they have in Lubbock as they are really helpful. We've had some problems like stuff falling down for the shingle but I would call them and they would have somebody coming out to me right away. Then, they call me a couple days later asking how everything was and if we need anything else. So, it’s been good.

I just want to thank Gerald at the Como MS Store. Gerald is a GREAT PERSON that has helped me in many ways!! Yes I've had some concerns. Some I'm still trying to wrap up since my home purchase. Every company needs many Geralds. I can't thank him enough!!! He needs to be recognized for his hard work and his professionalism he shows his customers!! I know with him I can wrap up what I need done to the best he can. I hope to finalize these issues soon!! A lot of contractors don't see it Gerald's way and that's a shame!!! Thanks Again Gerald!!! Happy New Year. Randall Y.

We’ve been looking for a home for years, and the salesperson over at Clayton Homes finally found one that we liked, and we bought it. The whole buying process was easy for us. We ordered it, had it in three weeks, and moved in a month later. It was painless and quick. Everything was great with our rep. Lacey was her name. In fact, I just got a Christmas card from her today. She’s wonderful.

Our experience with Clayton Homes has been wonderful. The home buying process was good. We reached out to them, drove by the trailer lot in the Freedom Homes in Opelika and looked at the trailers. And then, their rep checked the credit and we got it. The quality of the home has been real good. I’d recommend Clayton Homes. In fact, I have recommended them to our friends.

Our Clayton Homes consultants are pretty good. Every time we needed something, they were there to answer the question and to get it resolved. The home-buying process was also good. We use the new home for a weekend getaway. We have a ranch. So, every time we go there, it’s good because it’s got everything on it. There’s light, AC, heater, water, and everything, so we stay in the woods, but it’s pretty safe in there. Also, we don't have to worry about the process of building. We were trying to build, but we just got our home already done.

Our Clayton Homes rep was very nice and very professional. It was a really good experience. He made the home buying process really easy. He explained everything that I needed to get started. Our home is nice. There were a few things that we had to get big, but other than that, it was pretty good. I like the floor plan. It's pretty spacious.

The home buying process at Clayton Homes went fine. We did everything by email, mail and it only took a couple of weeks.

My son just bought a double-wide from Clayton, and I went over there right after he did and got one. It didn’t take long because I went over and paid cash for it. They came and put the trailer, and they told me they were gonna round it off, mount it and then put the trailer on it so it wouldn’t hold water underneath it. They sunk tractors out here and never even put dirt back under it, and it’s holding water. I called the rep two weeks ago. He said he was gonna come over a look at it and he hasn't been here yet.

The guys from Clayton Homes were really knowledgeable, friendly and upfront. The home is the perfect size for us and the quality is better than I expected. The floor system in the modular to the Sheetrock things finished and the tilework are pretty good.

We ordered a trailer, we got it and they put it in. I like everything about it. It's a very nice home. Also the Clayton Homes people were very helpful all the time.They took care of all the problem except on the skirting. They tell me what I need to do to correct it. But I’d rather have them correct the problem because it was not my problem. But everything else seems to be okay.

In order to be able to get the mobile home, there were several things that we had to do that we didn’t know about from Madison County until we already submitted the bank and stuff. The guy from Clayton stepped up and he helped us get through all of that. He did more than anybody else would’ve done, so we were pleased with him. We were trying to work on one end and he was trying to work from another end. So, we kept in touch with each other and let each other know what was being done and what needed to be done. We got some issues that we called about and needed correcting. The guy fixed some things and then he said that the manufacturer needed to come and fix the others. We called and the lady that answered the phone said that she was gonna send the people that made the mobile home. That’s still pending but so far, it’s good.

They had their restore program. I went to other ones and they said they did restore stuff, but I didn’t like their attitude. I then went with Clayton. I bought the house in April and it was delivered in April. Everything went fine with the purchasing process and Patty, the salesgirl was good. They came and fixed everything I asked them to fix. I told the guy when he was doing the house, coming in doing repair, this is not a 16-wide trailer and he had no comment. The title says 16 but it’s more like a 14. If you measure it, the inside diameter is just over 14 feet. If you count the thickness of the walls and stuff, it’d be just over 15. All my neighbors have 16 foot wide trailers and theirs are 16 foot. They bought 16 foot and they got 16 foot trailers, inside diameter. I called Clayton when I found out right away. They said they’d look into it but I haven’t heard anything from them.

I like the way this trailer was made. I asked for a high commode because I am a senior citizen and I had one in my house, and I got that. The home-buying process with Clayton was all right. But once you get in on the lot, if you got some kind of problem, it takes too long to get it fixed. I had a problem with the Vent-A-Hood. The man came, took the Vent-A-Hood out, went to his truck and didn’t have a Vent-A-Hood that was ready there. It took weeks for him to get here, and then it took that long again for him to get back.

My seller was very knowledgeable, and I got to look at a few trailers before I picked one out. I told her I couldn’t do it right then, and she said, “Whenever you’re ready.” They’ve been excellent in making me happy. There were a couple things that I got mixed up, but it was fine. I moved to a small town and they made it easier for me to get settled in. I made the right choice.

We’re old people and we came from a log house. We had to move. I dealt with three different managers from Clayton Homes and all three of them were gone. I was mad for a while and I was gonna do away with the whole thing, and it went on for six months. The purchasing process started around Christmas last year and we didn’t get the house ‘til about June. But the manager I got now was a little more on the ball. He knew what he was doing. We just had two or three minor things happened and they serviced them quick, quicker than I'd ever dreamed of. We got that taken care of.

Clayton Homes was not the best. I had an issue with my front door. It wasn't straight. One side was sitting off two inches different than the other. I called on to the main office and they said they'd get back with me, but they never did. I called the guy from Clayton and I told him the experience because the Clayton home came from the other company and they bought them out. I was having issues with the manager at the other place too and I just got frustrated. I started with the other company that they bought out. All these were handed over to Clayton and when I was going back, I couldn't get stuff done. I had to go through the whole experience. It has been a year now and I still got the same issue. But it is what it is.

The application and the whole process with Clayton Homes was pretty easy and quick for us. It was about a month from beginning to end. Everything is fine and I like the quality of our home very much.

We're very satisfied with them. We had a couple of issues at the very beginning where one of my pipes were busted, but they got it worked out. The response was fine and they were knowledgeable.

We were with somebody else and they purchased from Clayton Homes in the middle of our transaction. It was confusing because it was right in the middle of the transaction, but it turned out all right. The one that works for Clayton was fine once we figured things out. The process got completed yesterday and it was good.

I liked Clayton's product better than the other ones I have seen out there. They seem pretty knowledgeable and there was no pressure. I was very happy with the buying process. I've been dealing with Eric and Jason, and they've both been great for me. They're helping me now because I have to relocate after five months of moving into this property. I had a real unfortunate situation with the property owner, and I went back to Clayton and told them the situation I was in, and that I had to move again. I really wanted their help in moving because I trust them above anybody else, and they did such a great job. They've been doing their best to line me up and get me moved out of here, helping me in any way they can. I would definitely recommend them.

Just fed up. Not Even 2 years old yet, Heat doesn't work. Called it in... Didn't purchase "extended" warranty. Flooring is crap. Came to "fix" that. Put tiny slits in my flooring in 2 rooms then glued it down. Said it's permanent. Both peeling.... Floor squeaks in several places. Oh did I mention the lumps in the padding under the carpet? Be sure and take your shoes off when looking. Sounds crazy but you'll be glad you did... Oh and be careful if they are offering a rebate. It will get absorbed by "incentives". Just be sure everything is right before you take those keys, after, you will be forgotten. If I had it to do all over again, I'd shop around.

The homes are really good quality, and the people there at sales and services are really good. They answered all of our questions and were helpful with everything. They told us what paperwork and papers we had to fill out and had to bring and show, and we did. And they helped us put on a little budget and do the financing, just to make sure that it was something that we would be able to afford. Our consultant Mark was great. He was very knowledgeable about the homes and the buying process. We could call him at any time with any questions or concerns, and he would always get back to us as quick as he could. He actually went and measured the entertainment in there for us because we were gonna buy a new TV and wasn’t sure exactly how big it was. I was a first-time homebuyer, so working with them took off a lot of stress. And it was a quick process.

We were going to buy a trailer to put down in a farm and we went over to Clayton Homes and told them what we wanted, and it was all top-notch. The reps helped us and showed us what they had available and everything worked out great. We bought the trailer and they were most gracious. They took it to our property, set it up and got everything in working order even though they had to make several trips because of different things. The trailer shakes loose when you move them and Clayton got everything in working order. My grandson lives in Tulsa so he would meet the reps from Clayton there when they’re doing to do something and they were always there just like they said. We gave him the key to the gate so they could get in. We got some water damage and Clayton took care of that and fixed it.