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Xfinity vs. Vector Security

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team
Vector Security

What is the difference between Xfinity and Vector Security?

Xfinity and Vector Security are both award-winning companies that provide home security system solutions. Both provide equipment packages for a variety of budgets.

A couple of differences are that Xfinity offers self-monitoring as an option, and Vector security does not. However, Vector rolls its monitoring cost in with the monthly cost of equipment, so you just have one payment for both. You also have the option of paying for the equipment upfront.

Installation and cost

xfinity logovector security logo
Installation typeProfessionalProfessional
Installation fee$100Included
Upfront costEquipment cost of $360 to $600+; financing available$0 to $149+ (more if you elect custom package upgrades)
Trial period30-day money-back guaranteeOne-year warranty on equipment
Contract termsTwo yearsVaries
xfinity logoProfessional$100Equipment cost of $360 to $600+; financing available30-day money-back guaranteeTwo years
vector security logoProfessionalIncluded$0 to $149+ (more if you elect custom package upgrades)One-year warranty on equipmentVaries

Monitoring plans and pricing

xfinity logovector security logo
Monitoring price range$30+$44.95 to $69.95
Monitoring optionsProfessional and self-monitoredProfessional
Self-monitoringSelf protection feature available (live recorded video) for $10/month
Upgraded self-monitoring
24/7 professional monitoring$30+Starting at $44.95
Upgraded professional monitoring$40+$69.95
xfinity logo$30+Professional and self-monitoredSelf protection feature available (live recorded video) for $10/month$30+$40+
vector security logo$44.95 to $69.95ProfessionalStarting at $44.95$69.95

Security equipment

xfinity logovector security logo
Wired or wireless?WirelessWireless
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensor
Keychain remote
SirenNot specifiedNot listed
Panic buttonVia touch-screen control panelMedical panic button
Yard sign
xfinity logoWirelessIndoor and outdoor camerasNot specifiedVia touch-screen control panel
vector security logoWirelessIndoor and outdoor camerasNot listedMedical panic button

Smart-home features

xfinity logovector security logo
Smart locksCompatible with August, Kwikset and Yale
Smart lightsCompatible with GE (Jasco), Leviton, LIFX, Lutron Castéta, Phillips Hue, Sengled
Smart thermostatCompatible with Carrier Cor, ecobee, Zen
Garage door controlCompatible with Chamberlain LiftMaster
Temperature sensorNot listed
Water sensor
Smoke detector
CO detector
xfinity logoCompatible with August, Kwikset and YaleCompatible with GE (Jasco), Leviton, LIFX, Lutron Castéta, Phillips Hue, SengledCompatible with Carrier Cor, ecobee, ZenCompatible with Chamberlain LiftMaster
vector security logoNot listed

Technology

xfinity logovector security logo
Mobile app
Mobile app monitoring
iOS rating4.44.7
Android rating4.53.9
Notification/alert optionsText, email, push and TVEmail, text and push
Home automation capabilities
Voice integration
Amazon Alexa
Google HomeNot specified
Other integrationsNot specifiedSmart plugs
xfinity logo4.44.5Text, email, push and TVNot specifiedNot specified
vector security logo4.73.9Email, text and pushSmart plugs

Reputation on ConsumerAffairs

xfinity logovector security logo
Overall star rating1.614.6
Verified customer reviewsXfinity Home reviewsVector Security reviews
xfinity logo1.61Xfinity Home reviews
vector security logo4.6Vector Security reviews

All information accurate as of publishing date.

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    Xfinity

    Xfinity offers three home security equipment packages. There are two professional monitoring options available, and monitoring is done on a no-contract basis. You can also self-monitor your system through an app. Xfinity has partnerships with several smart device companies, which makes it easy to integrate the system with other smart-home devices.

    Xfinity plans

    • Base Home System: The Base Home System pricing starts at $15 per month for 24 months or a full upfront payment of $360. It includes a touch-screen controller, a pet-friendly motion sensor, a battery and cellular system backup and three door/window sensors.
    • Complete Home System: The Complete Home System costs $480 upfront or $20 a month for 24 months. The equipment package includes a touch-screen controller, wireless keypad, a battery/cellular system backup, five door/window sensors, one HD indoor/outdoor camera and a pet-friendly motion sensor.
    • Ultimate Home System: The Ultimate Home System offers the most equipment and costs $25 a month for 24 months or $600 upfront. This package includes the touch-screen controller, 10 door/window sensors, battery/cellular backup, one pet-friendly motion sensor and two HD indoor/outdoor cameras.

    What Xfinity customers say

    Positive reviews for Xfinity Home on ConsumerAffairs mention HD cameras, good quality products at a great value and good experience with technicians. Customers who described issues with the service mentioned issues with troubleshooting devices and dealing with an automated customer service line.

    The monitoring capabilities are superior. I love that I am able to use my smartphone to access my home's security features. It is convenient and easy to use. It was an amazing value! I shopped around and found that I definitely received the most bang for my buck with this system and I couldn't be happier with it."

    Jen of Bridgeport, CT

    Vector Security

    Vector is a nationally recognized home security company that also offers technology and equipment that makes home automation solutions possible. The company sells smart locks, smart thermostats, smart doorbells and fire and life safety equipment. Additionally, it has three home security equipment packages available to choose from, and you have the option to add on equipment.

    Vector plans

    • Essential Security: The Essential Security package pricing starts at $44.95 per month with $0 down. It includes a wireless control panel, three door/window sensors, a motion detector, SecurityCare plus (a protection plan), professional installation and monitoring.
    • Home Automation: The Home Automation package is $59.95 per month and $99 down. It includes a wireless control panel, a motion detector, three door/window sensors, mobile solutions, an indoor camera, SecurityCare Plus, professional installation and monitoring.
    • Connected Home: Connected Home is $69.95 per month with $149 down. It includes the most equipment: a wireless control panel, three door/window sensors, a motion detector, mobile solutions, SecurityCare Plus, a smart thermostat, door lock, an indoor camera, professional installation and professional monitoring.

    The listed prices for Vector Security are based on a Dallas ZIP code and could vary.

    What Vector customers say

    Reviews about Vector Security on ConsumerAffairs mention positive experiences with the Vector service and installation team, with customers stating team members had great attention to detail and were ready to walk customers through exactly how to use the system. Some customers expressed concern over delayed service, cancellation policies and system function issues.

    It was a great experience. I chose Vector because it was reasonable and easy to follow. The tech was very professional and cautious. He was very timely and moved quietly."

    Inez of New Bern, NC

    Bottom line: Xfinity or Vector Security?

    Xfinity and Vector both have similar equipment packages, but Xfinity provides an option to self-monitor while Vector offers only professional monitoring. While there are some slight differences, both offer a variety of solutions to meet home security needs.

    • Xfinity is best for existing Xfinity customers who want to integrate their home security system with their cable and internet.
    • Vector is best for customers who would like to have their monitoring fee rolled into the monthly payment for the equipment.
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    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.