Whirlpool Washing Machines Reviews

HE washer does not clean well. I followed all instructions for detergents, settings, etc and it has not improved. Leaves white marks on dark clothing. Does not use enough water. Contacted Whirlpool and they were not helpful. I would not buy this product again!

Builder has to be constantly cleaned. To do that you have to take the machine apart. Dispenser for fabric softener does not work and has been replaced. After replacing the dispenser it still does not work. We've had to clean V filter at least once every two months which takes approximately 15 to 20 minutes each time. And it's not easy. Also water drains on the floor when we do this.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

Piece of junk that tears up clothes but doesn't clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.

Because the lid was not thoroughly covered, painted and sealed, it began to rust within first year. When I contacted Whirlpool about this - they were not only rude, but will not support quality issues with their products. They basically said they did not care and even acted like a consumer should expect such things! Actually said because it's subjected to high moisture levels. WRONG, I do NOT just expect rust. It only formed due to poor quality paint job and was not cured correctly. My Kenmore washer and dryer both, were 25 years old and had zero rust and still functioned when I replaced them with these Whirlpool. It's frustrating that there are no quality, American made products anymore.

I needed a new washer and dryer, as I sold my other ones with my last house. I have been so happy with the economy of a front loading washer, and the clothes really don't require pretreating because Tide and the washer take care of everything!

We bought my Whirlpool top loading washer and dryer back in 2005, and they have not disappointed. Apart from needing a heating element replaced due to poor ventilation one time, both machines are extremely dependable and wash our clothes quite clean!

I like to wash in cold water and warm. But I don't wash in warm because the water is Hot. We have replaced a part that was to fix it but didn't. So I will turn on the hot water a little and that seems to work.

The washer worked well the first year and has gone downhill since. There is mold on the rubber seal where the door closes. This was supposed to be a recall and was never sent the replacement part. We have to constantly use bleach to clean the rubber.

We bought our combo 20 years ago and it is still running fine. Only the dryer fuse has been replaced. It is a simple machine with just a few settings. Unlike newer machines that have the settings on a pad and are confusing to use, ours is straightforwards. It is quite energy efficient as well. It's a great little unit.

I have had nothing but Whirlpool for 40+ years, I am on my 2nd washer and 2nd dryer! They do the job I need, they are very reliable. If I had any downside it would be they don’t hold a queen size comforter.

Since there is only two people in this home, we decided to go for the smaller front-loading machine. This was purchased in 2012, still running. It does a clean wash, however common sense does remind people to not over-load a front load washer. If one follows directions, it gets the job done, and one's machine lasts longer without problems. Thanks.

I have used Kenmore products for about 50 years, so when it came time to replace my old washer I looked at Kenmore/Whirlpool. I upgraded to the top of the line. I had been warned by 2 service techs (2 different companies) that had tried to keep my old Kenmore alive that the new ones are not up to par compared to the old ones. The first very small load that I tried, was not even thoroughly wet when I took it out to put in the dryer. 1st service call, tech suggested that I put machine on extra water.

My front load washer doesn’t get my clothes clean. I have to rinse twice and still there is soap in my towels and they smell bad. I’ve followed all the tips without much luck. Now I use only Oxyclean and rinse with 1/4-1/8 c vinegar. The machine doesn’t pump all of the water out of the machine either. To me it is low-efficiency!

This set of washer and dryer are very simplistic and have few options. They came with the house I just purchased and I think they may be 10 or 12 years old. I can't wait to buy a new set... Very soon!!

The timer seems to have a mind of its own. When I check the time at start it might say 43 minutes. 45 minutes later I check and it shows 18 minutes left. Then I go check again in about 15 minutes and it shows 22 minutes. This happens not all the time but, it is a headache.

The washer has a convenient water level feature which enables conservation. The dryer also feature multiple heat/timing features, another conservation plus. Both are compact and easily loaded and unloaded. The multiple alerts at the ending of the dryer cycles are a convenience.

I had owned another Whirlpool Washer before, which died. I purchased this one. It was noisy and unreliable. Whereas the previous one lasted for 10 years, this one stopped working in less than 6. I went out and replaced it with a GE instead.

Small capacity... rattles and rolls when spinning. This model is ultra efficient and low water use. Really pike the traditional model better.

I have had my washer & dryer about 12 yrs. It has given me great service; however the spin mechanism on the washer stopped one month ago. It was replaced thru my home appliance warranty. I need the front loader style because I'm disabled now, and can't take clothes out of washer. My previous set was Kenmore & it lasted 20 years. Looking to purchase in 2 months.

We live in Hawaii, so the price for our stacking closet size unit was exorbitant. It was over $1,000.00. It is small so the size of loads are small too. We bought one that is supposed to sense the load size and deliver the correct amount of water. It does NOT do this. Reviews online show complaints of this same nature. It does clean well but we have to do very small loads to get that.

The spin dry feature tears towels in even delicate cycles. We've had techs in several times but they NEVER take care of the issue and just tell us, it's normal. For the amount of funds when we purchased, it will never be this again.

Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machine lasted 3 years. Took forever to do a load and would not be clean after taking an hour to wash. The dryer is still going, but would not surprise me if it died any day. Do not buy.

No matter what I do after I wash clothes on quick or deep water cycle or even running the cycle over again, the clothes are left with soap residue. This is very annoying, particularly on dark clothing because it stands out. If I could start over, I would purchase a washer with an agitator. I watch the clothes as it goes through a cycle and the clothes stay in the same position...no wonder they don't get clean. What a ripoff!!

I have always chosen Whirlpool or a Whirlpool product such as Kenmore or KitchenAid. Preferably with an actual agitator in the tub. As a very capable handyman, repairs have been easy and relatively reasonable in cost. My units are 15 years old and going strong.

My Whirlpool washer has done a perfect job for the past ten yrs of weekly use. The mechanism that turns it on when the lid closes broke recently. The repairman said Whirlpool used "a cheap plastic part". Other than that, I'm happy with it.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

It bring everything clearer. I like it. I hope to get about 30 years service. My old Whirlpool lasted. I think I will buy it again. Tell everyone I see and everyone. I hope that make nothing better than this. Cost never change anything. I hope I have a new one.

The self cleaning work very well. All you need is clean the filter every time you use the dryer. I had the large capacity. I can wash my blankets and heavy clothes like commercial machine and the machine is programmable for your wash load.

We dropped our front loaders due to dealing with mold and mildew plus hard towels. Our answer was the Cabrio from Whirlpool; top loader washer that works great plus front loader dryer that is great! We have had these for over a year now and give them five stars!

In less than 4 years my dryer had to be fixed twice as well as my washer. The dryer does its job. The washer is one of those HE washers that does not use much water. Clothes do not get clean without much water so I always need to set the washer on bulky to have water to cover the clothes. I wished I had kept my old washer. It worked a lot better.

I have a stackable washer and dryer, apartment size. I don't use much soap but it still requires two rinses (meaning I have to manually set it on rinse when it is finished).

Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

The Cabrio washing machine I was told by salesman best made so I spent big $$, makes sense right?! Wrong! During spin cycles sounds like jet plane taking off, was told barrings or drive shaft is at fault cause water seeping inside, causing rust, Whirlpool didn’t seal it or designed it to ensure no seepage. Never again Whirlpool. I’m done with your ineptitude, Type: 580. mod. WTW6500WW1. Set.# CY4970595.

Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and it's never helped. It's literally a piece of junk. Very disappointing. My older ones were great.

We have had the washer and dryer for over 10 years and they are still working great. We have had washers and dryers in the past within 2 years have failed, and repairs have cost us almost as much as a new one. Thank God for the ones we have now.

When you use like Tide pods or any kind of it doesn't even break it up and it ruins a load of laundry, so after about 3 washes and hot water, but you can't get the stains out it doesn't wash too good.

I have owned several machines of this brand over the past 81 years. The machines, whether purchased new or used gave good service for years. Any problems had to do with the plumbing where I lived. I.e. Drain not proper size to facilitate the emptying of water. They each performed as advertised until they became totally nonfunctional after years of good service.

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didn't, it either overflowed or did not wring clothes tightly on the second rinse.

I have had Kenmore/Whirlpool appliances for over 45 years. They are of high quality and never disappoint. I bought my Whirlpool dryer in 1997 and it is still going strong. Whirlpool is always my first choice for any appliance.

I have purchased Whirlpool appliances for years and have usually had a positive experience. My washer and dryer are workhorses. They are dependable and the controls are very conveniently located. There are more settings than you need and the combinations are endless. Very happy with my choice.

Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.

I purchase this machine over 15 years ago. It’s still working, washes the clothes. The only problem the section where the bleach is poured is completely rusted out. The machine has definitely lasted beyond the 15-year cycle. I intend to purchase a new one. I probably would buy the same brand.

The washer works well for the age of it. However, I would say it is not designed as nicely as some of the others I have seen. I found it performed okay doing the wash, but it didn't hold up as well I as I would have liked. Seems cheaply made. The machines plastic parts have stained from rust and seem tinny.

My Cabrio was built in April 2016, it's now Feb 2019, and it's not working. Shows error code of LF, the inlet water value is bad. I bought a Sears protection plan, repairman comes out, tells me no-one has the part anywhere, it's backordered and no way to know when it will deliver. Sounds like a scam so Sears doesn't have to fix it and Whirlpool makes little to none of the part so you have to buy a new machine. This machine also takes forever to wash clothes, sometimes part of the clothes come out dry because not enough water. It's a huge tub, but of no use because there's not enough water to clean properly therefore, you have to do small loads. I always put it on "high water" because the other features like, "quick wash & normal" do not give but only little streams of water! The first one I had delivered made a funny noise from day one so Sears replaced it the next day. This one has NOT even lasted 3 yrs.

Tried to do a small 2x3 bathroom rug and the spin was thrown off kilter. I have been doing laundry a long time and I know how to evenly distribute clothes etc so the washer should be able to handle it for the price I paid. The high end front loading Whirlpool set.

We purchased our front loading washer and dryer set to replace our set that was 17 years old and what a difference! I love all the different settings so I can customize the wash or dry cycles, including the energy-saving features. Although we don't have children in the home anymore, the large capacity is perfect for handling my fabrics and quilts. Something that didn't always work with my top loading washer. Of course, the fact that the front loading washer uses very little detergent is also a bonus.

My washer machine is plain and that's o.k. But no port for the fabric softener. You have to be close to be able to tell when it is in the rinse cycle. The clothes are too wet after the spin cycle, so drying takes longer. Had this machine for 2 months and it needs repaired. I wish there was a bigger agitator because some items are not coming out as clean as expected. I need to run it through the wash cycle a second time. Maybe not enough water.

I have a front loader. I love it. I have never had a problem with mould although I live in high humidity. I do always leave the door open when not in use. I find my clothes last longer, can wash more delicate items without using a wash bag and save water. Have never had a problem with things coming out clean either, and no repair issues.

Clothes don't always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.

When I first got my energy eff washer it would not fill up with water. Only about 7 inches or so. Then I read that is you wet some clothes first it goes on wait before it starts. Works excellent with the agitator. Have done clothes without detergent and everything comes out clean. My beef is there is no lint trap so rely on the dryer to get rid of it.

Bought the Whirlpool Duet washing machine. It lasted around eight years. In the meantime I was replacing the rubber door seal cleaning out the pump constantly. The plastic pieces inside the drum all broke. Every few months I would get an error code. And During spin cycle it would literally shake my entire house. The problem with all the front loaders is the construction of the drum and the drum bracket. They are made of dissimilar materials. (Stainless and zinc) When you add soap to the water then the bracket becomes an anode and the drum becomes a cathode, which creates electrolysis which corrodes the bracket. When the bracket breaks your machine is totaled. I’m finished with every manufacture except Speed Queen. I bought a Top loader Speed Queen and I love it, it is built like a tank.

Has multiple wash Cycles. Big enough to wash a comforter. Has a delay setting so I can set it 8 hours in advance. Easy to load, easy to add the wash ingredients. It's a top load so it's easy to get everything in and out.

I had the best experience when I purchased my washing machine and dryer. The personnel were professional and very pleasant. I am quite pleased with my washer and dryer. I have had a couple of minor problems but the warranty that I had on them was excellent.

Have had these for many years now, and have not had any problem at all. They work great, as advertised. When they eventually wear out, I'll stick with the same brand. They seem to be a very reliable product.

I bought a Cabrio washer in late 2015. All I've had is trouble with this joke of a product. After three years it won't do any cycle, the people at Whirlpool don't care. Please don't buy any Whirlpool product.

We purchased a Whirlpool washing machine for $600 from a local retailer and it broke down within three months. It is now been two months and two repairman visits later and still not fixed. I called them and talked to customer service who then transferred me to another department. So far it’s just been the typical runaround with no results. I demanded an immediate replacement but was told that would need approval from yet another department. I don’t remember what departments are involved nor do I care. I am simply disgusted with this baloney.

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesn't come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you can't even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

Our 4 year old Cabrio top loading washer failed. Apparently there is an engineering design issue with the pump and tub assembly causing the machine to not complete its spin cycle. These items will typically fail between two to four years of operation. We paid $1,000 for what we thought was a high end machine from Whirlpool. After having a local repair company diagnose the issue, we were told by Whirlpool we must use their "authorized" service companies. After 6 weeks of waiting for service, parts and several trips to the laundromat, we had the repairs completed by Whirlpool's authorized service provider. Within one week, our machine failed again, called Whirlpool and they said will not help us. DO NOT BUY WHIRLPOOL PRODUCTS!!!

So we purchased a Whirlpool Cabrio in August of 2017 and it broke down when it was still within factory warranty. Whirlpool covered the costs of the repairs but I dealt with it being down for over 6 weeks before getting fixed. I have a very large family of 11 children with 10 still living in the house so the wash machine runs nonstop. After spending $200 at the laundromat for a couple weeks I went out and bought another wash machine. Once the wash machine was repaired and I started getting some faith in it again I sold the other wash machine. Granted I’m still paying on the credit card that I purchased that wash machine with because I didn’t get enough out of it but I didn’t want to keep a spare wash machine around the house.

The machine was working good till the period of warranty that is of approximately two years. As soon as the warranty expired the machine started giving problems. We then called a person from their company to repair the machine which costed us 10000 rupees after which the person who repaired told us it's just like a new one and we would not face any difficulties for two years. But we are having problem again after 4 months and the new repairer says we need to pay more. 4000 rupees. We could have a bought a new one with so much money. It was really a bad experience. Please do not buy anything from this company.

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

I bought a new top loader Whirlpool washing machine. Water would not drain enough so that the clothes could be dried in the dryer. It does not have the thing in the middle that you put your clothes around. My clothes get tangled together all the time. A repair person came and said that I needed to load the clothes in a different way. Different from what the salesperson told me. Still tangled and still not dry enough to put in the dryer. I have to use the drain spin cycle every time!!! My dryer still takes 120 minutes to dry a load!!! Second repairman comes and tells me I need a new computer system and I will have to use the laundromat. A month later they tell me they cannot get the computer and will replace the machine which is still brand new. Bring new machine and my clothes still will no spin enough so that they are dry enough to put in the dryer!! So sick of this and will never buy another Whirlpool product again!!!

I will be happy to provide exact details soon but wanted to share I have had most of our clothes and household items-sheets, rugs, towels etc. ruined by this machine. And it is under warranty and Lowe's in Dallas, Texas where I purchased it has seen the evidence. I rolled in with a suitcase full of different examples of ruined items and some photos. The repair person Whirlpool sent out was nice but not willing to document clothes and said the machine is fine after a few diagnostics digital checks. He did not run a load of clothes! And it takes forever to set up. My wait was over 3 weeks. etc. Lowe's has been incredibly wonderful but states the warranty is Whirlpool's decision and all Lowe's needs is a RA (return authorization from Whirlpool) and Lowe's is happy for me to buy whatever ever washer I like and even are willing to give me a discount as they know how horribly Whirlpool has treated me.

Don't even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! I've had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.

The Whirlpool Cabrio washer with medium load on bulk wash setting in sensing mode full water/detergent caught fire & filled house with smoke before able to shut down. After event was able to drain & hand ring out load. I will not be repairing washer - junk three strikes & out (2 earlier repairs). “Safety Hazard”!

We did our research and wanted to buy a new washer and dryer with a trusted brand that would last. Our previous washer and dryer (different brand) lasted almost 20 years. Our new Whirlpool Duet HE Front Load washer only lasted about 2 years. The washer started making a terribly loud noise when spinning. We had a repair guy come out to evaluate the problem and provide an estimate for repairs. He said the drum, bearings, and truing was all one unit and the repairs would cost more than the washer. The factory warranty is only a year. BIG disappointment in Whirlpool.

Don’t ever buy Whirlpool smaller (apartment) size front loader washer and dryer - from Home Depot or anywhere else. Beware of rules in warranty plans. I am very dissatisfied with them. I have had several service calls.

I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!

We have had this washer for a little over three years. We are a family of 2 so it gets only light use. The agitator stopped working and the repair was going to be $370! The repair person suggested we contact the manufacturer but they refused to even pay a portion of the repair. Goodbye Whirlpool! And yes, it left white streaks on our clothes as well.

I am on my second Cabrio. The first one only lasted a few years, but I stayed with the Cabrio line because I didn't want to replace the dryer. That was my first mistake. The second Cabrio washer constantly leaves a white residue on dark clothing. I used an HE detergent, reduced the detergent and put the dark clothes through an extra rinse and still find residue that has to be scraped off. I called Whirlpool on Dec. 19th, 2018 to complain about this and was told there was no history reported of this kind of problem. Then I went on the ConsumerAffairs website to learn that many others have the same residue issue, among many other products. I will not ever purchase a Whirlpool machine of any kind again.

I purchased top load washer and dryer from Lowe's last week. When I was washing clothes the first time 12/4/18 (the day Lowe's delivered) I washed in quick wash setting, machine was showing me all stages of the wash on the progress lights. It took about one hour for one load. Today 12/11/18 I spoke to your customer service associates Trina regarding the issue with my top load washer wed4815ew1 serial m82572023. I was told a technician is schedule for repair tomorrow. I try to quick wash two loads, washer progress light only went to wash mode only.

Terrible wash machine. Some clothes come out having never even gotten wet. The spin cycle ties your clothes in knots so bad you have to machine dry them because the wrinkles are ridiculous. I’m all for saving water but if your clothes don’t get wet, how are they going to get clean? Also can’t do just a rinse and spin cycle. I would rate zero stars if I could. Don’t waste your money on this junk! Wish I could buy an old fashioned Maytag. Those washers were the best!

I bought what I thought was a great washing machine. It is a top loading Cabrio from Whirlpool. The machine leaves white residue on all my dark clothing. It is a disaster. I am following washing instructions exactly, using HE detergent, loading the right amount, I even tried using PODS. I tried different temperature water, different cycles of washing and spinning and the same thing happens. I had an old Maytag that broke that cleaned beautifully. This thing is a piece of garbage and I would love to send it back if they would let me. DO NOT BUY IT. I AM BEGGING YOU, YOU WILL BE VERY UPSET.

Piece of crap! Approximately 18 months of aggravation. Clothes don’t come clean, leaves residue on them. Just absolutely the worst experience I have had in six plus decades of doing laundry. When next I get a washer...it won’t be a Whirlpool or anything made by the company. There should be recalls on these washers.

I will keep this brief because many of our issues on our 18-month-old washer are in other reviews. The anger I feel towards Whirlpool Customer Service and the logic they use in providing repairs on a “goodwill” basis are unbelievable. After a Whirlpool certified appliance repair person diagnosed our fairly new washer as requiring the entire guts to be replaced... transmission, bucket, etc., we were told the repair bill would be over $1,300! Are you kidding me... the washer only cost in the mid $500 range, and now Whirlpool is going to do us a big favor and cover that outrageous bill!

The machine cleans clothes okay but constantly gets out of balance and sometimes it take all day to complete an entire cycle. It is very frustrating to rearrange clothes, restart the washer, and then wonder how many times it is going to take. It is especially time consuming to wash a large item like a bedspread, not to mention the waste of water. I can expect to reset at least 3 times. The machine is less than a year old. I think it is a design flaw or else I just have a lemon.

This washing machine (Whirlpool Cabrio) is the worst piece of machinery I have ever purchased. We have had to make numerous expensive repairs and now it's broken again. Rather than pay $400.00 to repair it yet again we have decided to buy a new one. Definitely not a Whirlpool.

Would not give Whirlpool a star. Well what can I say about both the product and Whirlpool. The product arrive on the 12th October this year and failed within 32 days of arriving - drain pump and control panel. Bought from AO, who have been brilliant and reimbursed me £40 for the inconvenience. Whirlpool through Domestic and General visited on the 23rd November, 1 week after the appliance failed. Had to order replacement parts, not sure on the guarantee the replacement parts will not fail as well.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it can't be the agitator because it doesn't move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

I have had my Cabrio set for two years only and the washer has a error code of F6 and E3... pretty much does not work properly and need to swap out main control board which is about 200-300 for the part. I’m very disappointed in this product for as much I have spent on it. My old school top loader lasted longer than this piece of junk! I believe the steam from the wash is going up into the control board and messing it all up! Water and electricity does not mix! Maybe they need to relook at their products. I want my money back!!!

Purchased this washer 5 months ago. Have had service 3 times as dark clothes come out with white residue. I have done everything possible to correct the problem. They recommended from cleaning the machine, using less detergent, minimizing the load, using extra rinse, deep water and still the clothes come out with the residue. And it takes way too long to wash a batch of clothes. This is a known problem with this model. Repair company recommended a replacement and Whirlpool insists that it is a usage problem. One thing they said Could be water is too cold, I live in Florida there is no cold water! Whirlpool refuses to replace it. DON'T BUY IT!!!

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. It's very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

I have read most of the reviews and it seems like I have ALL those problems with my Whirlpool Cabrio, but I also need to add that there is rust around the bleach dispenser and I DON'T use bleach. The inside is also rusted, but it's not visible until you take a good look inside because it's under the white paint but it's all around the inside. So I had to stop using the machine because I now realize what was the cause of the damage done to some of our clothes. We all need to get our money back and have this washing machine picked up and thrown away!!!

Purchased a Whirpool Cabrio washer. We bought this on sale at a Lowe's and paid half the original price. Get it delivered and set up no issues. After about a week of washing clothes, there is a God awful smell coming from the washer because the water does not drain completely! I have used refresh washer cleaner to try and get it to go away. Most of the time there is no smell, but about once every other week, the smell is so bad it permeates through my home and makes it smell of rotten garbage. I do not recommend this washer.

I just purchased this washer Whirlpool Cabrio. I'm experiencing the worst with it because it seems to take forever for it to wash. I came to look at reviews to see if other people were having problems like me. My issue is when I put it on quick wash it seems to say 41min then to 56min then goes down again and up again. I feel like it's using more water as many times I hear it filling and washing. I didn't see anyone complain on that part but for the price it's a big headache and upsetting because I spent that much thinking you get what you pay but I rather have the old washer I had than this. If anyone has had this issue please let me know and was it an ongoing thing. Not sure if you can comment back to reviews but shame on them to see all these unhappy people and not trying to make things better for them. I wish I read reviews before getting it. Yes it looks good on the outside but is crap.

I bought the Whirlpool Cabrio washer and dryer combo with max load capacity for comforters. This is the biggest set of junk ever. Where to start? There are so many issues, starting with the fact that nothing comes clean, no matter if I even put one small item in it at a time! The fabric softener dispenser is a joke. It runs straight through into your unwashed clothes before the cycle even begins. The dryer never gets the clothes dry on the first cycle. I find that I will rewash the same load of laundry 2 or 3 times and still not be clean and then dry same load 2 or 3 times. I wish Whirlpool had these shoved up their **! Never again will I buy anything by Whirlpool!

I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.

We purchased our Cabrio washer and dryer in 2012. In 2014 we had to replace the rollers in the dryer. Since then it makes a loud clunking sound and it has to go through at least 2 or 3 dry cycles to dry the clothes, sometimes more. The washer lid lock doesn't work very well anymore. Sometimes it won't lock so I can't get the clothes washed. It takes forever to get it to work. I'll never buy Whirlpool again.

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didn't get a chance to use washer until the fourth day. At which time realized it didn't work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that.

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating "actually performing washing action" and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. I've reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

My $800 Whirlpool Cabrio top loader does not rinse the soap out of the clothes. Nor does it even get the clothes completely wet. After the final cycle I have soap scum in all the wrinkles of the clothes. Most dissatisfied purchase I’ve ever made. The one-star rating comes from the pretty blue digital displays. I’ll be purchasing another; this one goes to the dump where it belongs!

My machine has been ripping clothes for a few years but I thought, initially, that it was a snap, zipper or hook causing the problem. I recently got fed up and found this: **. It makes it pretty clear that it is a manufacturing defect. I called their customer service centre and spoke to a supervisor that told me it is normal wear and tear and that perhaps the glass in the door had worn out. Yes, that's right, she said maybe the glass has worn out.

Do not under any circumstance end up with the Whirlpool fabric washer and or dryer in your dwelling to wash and dry your clothes. The washer, model # WTW7000DW0 and dryer, model # WED7000DW0. I am so upset with these units and the company I bought a 5 year extended warranty thru. I cannot put down in words what I think, because this review would not be published. Do not even accept these units, even if they are free. Even the repairmen who have been here said they would not buy these Whirlpool junk washer and or dryer series. They acknowledged the problem and said nothing could be done even though there is a legitimate problem. Not only is there a problem with the washer, the dryer as well has serious issues. All washes have to be put on the deep water cycle and some loads have totally dry spots on clothes where the clothes did not even get wet after the washer went thru the complete cycle.

I Bought the Whirlpool Duet Steam Mod#: WFW95HEDC0 in 2015. I have always wondered how a machine can get clothes clean with less water but liked the idea of the energy star and saving water. However, I found that I was right and the clothes do not get very clean. They do not even get all wet hence the dry feeling when they are done. I just recently got a little frustrated at having to rewash some things by hand afterwards. I started to pretreat and wash out stains by hand beforehand. That helped some. I finally stopped the machine after all the water was done filling it and it tumbled a bit. It looked like it was wet from the window but when I dug through the clothes I pulled out a t-shirt that was almost bone dry. Some of the other thicker clothes like jeans etc. had a lot of dry spots too. This is why the odors don’t come out and why spots and lines are left where the dry meets the wet. There just isn’t enough water get all the material wet.

First off, took five weeks to get the damned thing delivered after buying it at Lowe's Home Improvement. Have problems with the drain overflowing when the washer tries to empty. Major plumbing work to rectify that. My complaint with Whirlpool is the washer doesn't work. It will partially fill and then stops. The wash light then lights up and nothing happens. I let it sit for three hours and the clothes never washed. It took an act of God to get the washer to empty. It never did spin the clothes. The washer refuses to work through the cycles. $1500 wasted on this POS! Trying to get an appointment scheduled is equally frustrating on Whirlpool's website. Never again will I buy Whirlpool!

I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within the first 2 weeks the plastic handle broke on the dryer. I've been using the corner of the plastic handle ever since to open the dryer. The washer is the worst washer I have ever purchased in my life. The tub doesn't fill up over the clothes half the time. It is perfectly balanced on the floor but it always bounces around and you cannot open it to rearrange the clothes because they lock the lid. The only option is to try to hold it and wait for it to finish or start over by pressing the button for at least 3 seconds.

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DON'T buy it, you will be sorry.

My review merely echoes the other 1-star reviews I've read below, but I'm including it anyway. We bought the Whirlpool Cabrio from Lowe's in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- it's all very much lacking.

My NEW Whirlpool top loader just stopped working. I bought it in June 2015. The extended warranty I purchased ended at the end of June of this year. Guess what happened a few weeks later? The thing died. Seems totally fishy! My parent's washing machine lasted 20 years. Why does this one die weeks after the warranty expired?

I purchased my Cabrio washer and dryer 4 years ago, my dryer doesn't dry completely, I have to do 2 to 3 cycles to dry. My washer has an f51 code and I have problems unlocking the lid and it takes 2 to 3 hours to wash. This is ridiculous and it causing my electric bill to spike. Is there a recall on the Cabrio?

Purchased a Whirlpool washer and dryer (WFW75HEFW0) in September 2017. Have had 4 service calls on washer for not completely washing clothes, leaving excess water after cycles complete, excessive wrinkling of clothes even on non wrinkle clothes, odor on some clothes due to incomplete water fill on some cycles. Factory position since there are no error codes washer is fine. Asked factory to exchange washer and upgrade model which we would pay difference. Denied. Looking for another brand and will seek legal assistance in the matter.

Purchased a Whirlpool Cabrio Washer 5 years ago because our other washer died after coming home from vacation. It's just 2 people in this household so I don't do mountains of laundry. The other machine lasted 15 years so go figure. We purchased the Cabrio from Lowe's. Got the extended warranty but as it goes the machine fails when all warranties expires. Over the last couple of weeks this machine started to not complete a wash cycle. All lights go off except for spin light and machine stops.

Whirlpool Cabrio Platinum washing machine: You won't believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. I'd have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. They've got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

We purchased this washer (Whirlpool Cambrio #WTW8000BWO) in December of 2014. It is now 3 1/2 years old and while the washer worked great 'til just recently, we now have to purchase a different one because this one will cost too much to repair. We did not get the extended warranty. I have since read that the Cambrio has had a lot of problems. Always check the long term owners and what they have to say about the item, would never have purchased this washer had I known what the problems were and that they even were having them they should have taken it off the market 'til they got the situation fixed.

I took the time to read the owner's manual, and then ran machine (washer wtw5000dw0). Using an affordable HE approved detergent (Xtra), I had no problems. If the washer doesn't fill or drain correctly, look up how to recalibrate it, was easy to do because I did that after transporting it. My clothes are cleaner, and I am using LESS detergent!

Two days after the one year warranty ran out on our front load washer it started making a terrible noise. Of course the Whirlpool warranty was no longer in effect. The good news I was sold an extended warranty from Nebraska Furniture Mart. Called the Service Provider and was told they will only service the washer if it is not working. After several more calls they scheduled a service call in 10 days.

This washing machine has been the worst machine I have ever owned - I have called Paddy's Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly it's a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. It's so busy trying to save water - it doesn't use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if it's shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.

After just 22 months I need to shell out $300 for a new microprocessor. My Miele lasted for nine years. In the olden days washing machines could last for 15-20. Do not buy Whirlpool, from what I understand it's a dying company...

We purchased a Whirlpool washer model WTW7500 in November of 2017. I found the clothes were not getting clean and also noticed that even after a full wash some parts of the clothing or sheets had dry spots! I checked all connections and called for service. As soon as the serviceman saw the machine he said, “yes, that’s a problem with those machines”. "They are low water/water saving as per some American regulation and that’s what happens... you’re going to have to live with it." He also suggested running an extra rinse and using “deep water” function. I did this and it made very little difference except now a wash cycle for bedding is 104 minutes! Also, still had a big dry spot on my sheets!

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasn't the problem, the surround was slightly warped and the door wasn't catching. Warped I'm sure from having to literally climb into the machine to retrieve the clothes!

I bought this washing machine after having my Kenmore for 20 years. This washing machine is a nightmare. I have to wash my clothes 2 or 3 times, to get them clean. Everything has residue on them. Once a month, I do use a cleaning tablet, and between loads, I wipe the washer out too! This is the biggest piece of junk! Save your money. Buy an old school washing machine.

I purchased my Whirlpool Cabrio H2Low from Sears 6 years ago. After numerous problems with clothes not getting clean (soap spots, stain transfers, etc) I learned the only setting I could use that actually cleaned was "bulky" with an extra rinse (so much for the energy efficiency). My first major repair was in the first year. We've since had 3 more and the darn thing died again this morning. First the motherboard died and needed replacement, the drain pump failed, the door lock failed, and twice now it stopped spinning. At first I thought maybe I was just unlucky and bought a defective machine but repair sites are filled with reports of similar problems with these machines. I will never buy another Whirlpool product again.

Whirlpool has been my brand for years but I must say that after buying this washer #WFW75SHEFWO from Lowe's - on sale, which is clearly a lemon, that I will never buy a Whirlpool appliance again. Not because I believe all of their products are subpar, but because the service on these units is unacceptable. The first call for service repair resulted in the Appliance Repair Service company missing the first appointment due to being overbooked, rescheduling and missing the second appointment due to illness, and the third appointment the guy finally arrived nearly five hours late. Supposedly they were a man short. When the technician finally showed up he claimed it was the board and the pump and scheduled a time to return to fix it and then he never showed up... No call whatsoever.

I bought front-loader WFW8540FW1 in November 2017 from Lowe's. I keep having problems with the washer not turning on. I am waiting for the repairman to come. Had repair done in March, May, and now June. I have gotten new electronics for replacement from Whirlpool each time. Obviously something is defective. Is there a lemon law for washers? Hope so. Never buy Whirlpool Washer again!

I purchased a new Whirlpool 3.6-cu ft Top-Load Washer (White-On-White) Model #: WTW4800BQ from Lowe's on 11/1/14, which was only 3 ½ years ago. The washer began making noise during the spin cycle so we called for service. The technician claimed that the bearing pack needed to be replaced and the repair would cost $400. This amount is $20 higher than the amount I paid to purchase the washer. Because the warranty is only one year, I contacted Whirlpool today and spoke with a representative. The representative said they could repair it under the warranty. When I asked how to proceed, she then asked me if I had an extended warranty. When I replied that if I had an extended warranty, I would be using it. She declined any assistance. I now have to purchase a new washer after only 3 and ½ years. I own 10 rentals. I promise that none of them will ever include a Whirpool product again.

Bought this Whirlpool washer (WTW5000DW0) to save energy and water consumption. It has been awful from day 1. Clothes come out with detergent (white marks) all over them. Clothes aren’t spun out enough to dry them. It takes FOREVER for a load to finish, I can’t imagine that this is saving me anything on electric. Waste of money. Do not buy this!

Bought this model #WTW8500DC from Lowe's in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

We bought the washer and dryer set almost three years ago. Great sales pitch! Energy saver, extra capacity, low water usage, Whirlpool name and I thought we were getting great quality! Three years later I am disgusted, disappointed and am junking the washer. The dryer has a new heating element that we proudly fixed ourselves after the repairmen told us that these were meant to be throwaways. We just thought he did not want to work on it. After watching several YouTube videos we had it apart and found the issue was a cracked heating element. We ordered a new one for 100$ and spent another 4 hours putting it back together. If we had to pay a repairmen to do all that the bill would have been the price of a cheap new one.

High end Whirlpool dual front loader washing machine model number WFW94HEXW2 died after 5+ years of less than moderate use. Used no more than once a week. Paid for a top end model. Had 2 mechanics look at it. Mechanically it is fine. The CCU is not working correctly and won't allow it to start. We replaced it, but to no avail. It is barely out of warranty at 5+ years old. Called Whirlpool and they said they would do nothing. Asked for a manager and she was rude to add insult to injury. Can't get to the serial number because the door is locked shut as part of the shutdown problem. Can't find original receipt so including a picture of the credit card purchase. Trying to contact retailer but so far have not heard back from them.

Just purchased Whirlpool top load large capacity washing machine with no agitator at Lowe’s three months ago. I sit at the kitchen table in my freshly washed exercise clothes and smell body odor. There were six exercise items in the load and supposedly enough soap. The load washed for 45 minutes last evening. Yard work clothes washed yesterday are not clean. I had to remove grass from the bottom of the tub. When I iron my smocks for work, since I work with animals, I pick pet hair off of them as I iron. Judging from other reviews, this torture won’t last long, before I need to replace this piece of junk. My last washer lasted 20 years. If it didn't leak water, it would still be running. Thanks Whirlpool, I guess the joke is on me!

I purchased my Whirlpool Cabrio washing machine a couple years ago at Lowe's. It sucks. First of all, my washer stinks all the time. It smells like sewer even after the cleaning cycle. My dark clothes come out with a white residue, and my whites come out with dirt on them that wasn't on them before washing... All this even after running an additional rinse cycle. How is this energy efficient? Not to mention, time efficient??? Crazy that once you buy something like this for this amount of money you're pretty much stuck with it... Isn't there a lemon law for appliances? This was so expensive and such piece of crap. I will never buy a Whirlpool washer ever again!

My Cabrio leaves my husband's jeans dirty. Never had this problem with my old Kenmore. I spray all his jeans with Shout before I wash them, but because there is so little water in the machine, even on the deep water setting, they still never look clean. Also, the machine is shredding his hankies and putting holes in my tee-shirts. This machine is a piece of crap!!

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completely out. When I called the store (Lowe's) they asked if I purchased the warranty. I responded no, she went on to say, “Well since you choose not to purchase the warranty you're stuck”. Even if I paid for the warranty a washer should not break down in less than 3 years. My previous washer lasted 18 years with no problems. We purchased this washer because of the larger load. It was one of the most expensive washers. It’s a piece of junk and the manufacturer will not stand by their horrible product. Please DO NOT buy! I will be filing a formal complaint.

I purchase newly Whirlpool washing machine but it was not working from the first day of my purchase. So many service Engineer came but nobody can solve the problem, so I suggest to all please don’t buy washing machine from Whirlpool. I am very disappointed from this company.

You Have Been Warned! Do Not Buy A Whirlpool. We bought this Whirlpool washer from Lowe's. It is a top loader without the agitator in it. The sales pitch was very good. One of the best washers on the market. It was less than 1 year old when it started getting out of balance. We would stop it and rearrange the clothes and start it back up. Over a few months it just got worse. Now, it will scare you when it gets out of balance. You can't set within 5' of it or it will run you over when it jumps, but you have to set close enough monitoring it or it will run out the door of the utility room after you. Now, I find out the Maytag has bought Whirlpool Corp. Not a good move for them. Whirlpool has mess it's own name up, why would Maytag want any part of it? I don't think I will trust Maytag anymore either for fear it may be a Whirlpool.

Bought a brand new front loader washing machine and the 1st, 2nd & 3rd year has to call for service for the same problem! Sent one repair guy to the house and banged on my machine the whole time because he was frustrated and had to report because he made my wife nervous. Never again Whirlpool!

I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didn't have an extended warranty.

I have purchased full automatic machine of Whirlpool on 15 April 2018. From that we are taking follow ups from their service center on installation and demo. But they are responding in worst way I have ever seen in my life. They don't even value the customer as whenever we call them again to know status for serviceman they had ask about to wait next two hours, then again next 2 hours. Through this way they had taken our whole day. I will recommend not to purchase any product of Whirlpool as they treat customer in worst way.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint.

This washer was expensive, platinum line. Clothes never smelled fresh and clean like they should. There is not enough water to cover and clean. After 4 years it started smelling dank and unpleasant even after cleaning cycle is run. Now I discover it has been leaking for quite a while. It will be 6 years old in July. The top won't stay up. This happened months ago. The part alone is 250.00 according to several sites. I just prop it up. Very displeased with this poorly constructed, expensive rip off!

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure.

Worst washing machine ever, I should’ve kept my 12-year-old washer that leaked, it worked better and actually washed my clothes... This washer, the Cabrio 5.3 leaves clothes DIRTY, can’t use fabric softener because it doesn’t wash it out even with the extra rinse and deep water wash, leaves white ** on everything!!! I have to wash everything TWICE! I hate this washer! I hate Whirlpool! Piece of **, I want my money back or I want a different washer that actually works as it should! Wasted money on this piece of **! BUYER BEWARE. DO NOT BUY!!! Bought from Best Buy and boy did they sell it to me, told me it was the best washer out and will save me money! SMH.

Bought it less than 2 months ago. It doesn't wash. It doesn't spend. It works every 2-3 hours if I'm lucky. It's the worst product ever. It's not like it was refurbished. It was brand new. Smh. I thought it would save me money by buying a washer. Off to the laundromat I go. I do not recommend this product especially to someone who has a family and on a budget.

I bought this Whirlpool Cabrio Top Load Washing Machine in December and have hated it ever since. The energy efficiency this item claims means that you will spend a ridiculous amount of time waiting for your load to finish. My family hates this machine and I regularly have to hear about how long the load is taking because the timer adjusts continually. Put in a "QUICK" load and it said 38 minutes, came back in 30 and it said 24 minutes. It is so frustrating!!! We are afraid to put anything on a heavy soil setting or anything other than quick, because it can take 2-3 hours to complete. I have to schedule a day to wash my bedding and there isn't any convenience in doing a quick load. I am going to have to sell this one and purchase another washer. What a loss!! This machine has been a time and money waster! I will NEVER BUY WHIRLPOOL again!!! I bought this machine through Best Buy.

I bought this Cabrio Washing Machine just over a year ago and it never drained water when I was doing towels and bed sheets. Life got in the way, and I managed to run smaller loads in the regular settings. Now, the machine is just over a year old and it will not spin unless I put it on the rinse and spin issue. It takes well over 2 hours to wash a load of laundry. From looking at other reviews, this is a big problem. I would not recommend this washer to anyone. It cost a ton of money and was the worst washing machine I have ever used.

I absolutely hate this washing machine. When I bought it a couple of years ago I thought it would be great for large items... NOT! It leaves white residue on dark colors but the MOST important issue is going off balance. The lid stays locked and you have to start the cycle from the beginning... What a waste!!! Never again will I get a Whirlpool.

I am making my last payment on this junk ** washer and I can't wait to leave this one at the curb! Like the other reviewers...this machine leaves white deodorant on dark shirts, sheet sets either constantly off balance or parts of them still dry after wash cycle is finished! I changed detergents several times thinking that was the issue...but the bottom line is the "sell" of having no agitator and "water saving" features leave you with dirty clothes and off balance crazy shaking nonsense! DO NOT BUY THIS MACHINE!

I bought the Cabrio Whirlpool washer and dryer thinking Whirlpool was the best! Wrong! Worst washer and dryer ever! Washer doesn't get clothes clean! Leaves white residue on dark clothes! Can't put over two blankets in large tub because it gets off balanced! It won't spin water out of delicate clothes done on quick cycle! Doesn't put enough water in to wash anything! Dryer wrinkles clothes so bad I have to iron! Paid $1,200 each! So noisy you can't stay in the house when you are washing! So disappointed I will never buy Whirlpool again!!!

Purchased Whirlpool washing machine two years ago but transformed into junk within two years. Fraud company only searching ways to loot the money of the innocent customers and manufacturing such appliances which greasing mentally.

I purchased this monster in 2012 and after six years of enduring not enough water to actually wash the clothes for years, now the bearings have gone out making it sound like a jet engine is in my family room when it spins. After researching the bearing issue, I find it will cost $250 to $300 to have them replaced. It's also a common problem in this model even when the washer isn't at all worn out and old. That combined with the fact that my clothes don't smell clean and some blankets come out not even wet at all, I'm done. I won't ever buy a water efficient washer again. Churning the dirty underwear around with a few cups of water isn't acceptable. NOTE: The bearings left months after the extended warranty expired. Just like clockwork. I purchased a much cheaper - center agitator - washer with a "deep water" option available. It was half the price of this top of the line Whirlpool Cabrio Washer.

I too expected a whole lot more for the price I paid for Whirlpool WTW5000DW1 HE washer top load. Fuzz, grass, pet hair and food remain after washing. Had a repairman out to look at it. There is nothing wrong with it. He says they do not use much water to save money. Well, if I a have to wash everything at least twice am I saving money? Think. Will look into an old fashioned washboard next time. Frankly I think it is a scam. The HE Tide is more concentrated and my clothes do not come clean! Tried to get my money back from the company that sold it to me and I was told only if I were to buy the $900 Speed Queen. Someone’s making a lot of money from consumers who need washing machines.

I bought the Whirlpool Cabrio 5.3 cubic foot washing machine to replace a Samsung equivalent machine. I am so extremely disappointed with it. As a mother of nine (seven of them boys) I need a quality machine. Unfortunately this is not one. The clothes come out of the machine just as dirty as they went in. The pants still have dirt on the knees. I think a rinse in the sink would yield better results. I use the highest soil setting, warmest water fabric will allow, and exclusively Tide detergent. I only fill the tub with half a load (completely voiding the value of large capacity) and yet still have to run clothes through twice.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full "wash" cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Can't even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

Lu ** is a mgr. at Whirlpool customer service. Shame on you for the way you spoke to me. Then giving me a joke # to call... Karma sucks is all I'll say to you. I have to wait on the phone to speak to anyone is over 30 mins. Just to get pushed off to the side like I don't matter. I'm trying to get help to have mine looked at to pass the time for another Whirlpool to come to me! Mind you mine didn't last 4 yrs. Yes I was trying to buy another Whirlpool but after this sloppy customer service. You don't need this stress... Stressful enough that these washers don't last anymore. Ya GE AND MAYTAG ARE LOOKING BETTER AND BETTER.

I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.

Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer 2/2/2018 at Brandsmart, Deerfield Beach FL. Would not empty or spin correctly; 1st service call 2/28/2018. (Less than 30 days from purchase date). 3/21/2018 called Whirlpool again as same problem continues (as listed above). Washer is not being overloaded. Whirlpool repair visit scheduled again for 3/23/2018. This is the 2nd repair time since we purchased the washer on 2/28/2018.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they don't care about their customers. They think they're products are perfect when they are far from it.

I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix.

Sounding like a broken record, this washer is such a disappointment! I had high hopes for this top loader and thought I did enough research. Bought a Cabrio in Oct 2016 and have never liked it. They will have you believe it’s your fault... the wrinkly clothes, the clothes not clean enough, the white marks over all your clothes... you can’t change your detergent or softener enough and change the amount enough... it will still be there. So disappointed??? Want my front loader back!

I purchased a Whirlpool Washing Machine in November, 2015 and today, I had a repair person out who said the bearing had ruptured and the washing machine cannot be repaired - 2 1/2 years later. Contacted Whirlpool Customer Service who would do nothing other than try to explain to me that I should have purchased an extended warranty as they could not stand behind the machine past the one year. Would not even offer sending a tech out on their dime to confirm what my repairman had said that this is a failed production process of these machines - it was nothing that I had done caused this issue. But yet they wanted to sell me another machine. It will be a cold day before I purchase another Whirlpool product.

In 2015 door of top loading washer (Whirlpool Cabrio Washer) needed total replacement. Lucky I had an extended warranty. 2018 March, extended warranty expired and now have the exact same problem. Pretty crummy product if major part like a door has to be replaced every 3-4 years. We do not wash large items like blankets/quilts in this machine. That goes to a laundromat where there are oversized machines or to a dry cleaner. So the only reason for this breakage is a default in the lid assembly.

Cabrio fabric washer and dryer sucks. I gave almost $500 for a piece of **. Doesn't get the clothes clean. Hell most of them don't even get wet. It's junk. Wouldn't have another one. Lowe's junk and the dryer ain't know better. It's always flashing check lint even when it's clean and you have to ** with it just to get it to start.

I'm on Whirlpool Cabrio washer top number 4. Well over $300.00 each, and washer doesn't work with a broken top. I sent a letter to Whirlpool telling them, NEVER again Whirlpool and my reason is the 4th top in 6 years. I received a form letter back... "apologizing for a delay in response" and, "we hope you enjoy the rest of your day", lol. They don't get my level of dissatisfaction or better just don't care. Never again Whirlpool.

We have had zero problems. Machine is very quiet and does an excellent job. The many setting allow us to tailor the machine to what we need. We would definitely purchase this machine again and recommend to friends.

Beware to those who are in the market for a new washing machine. I am reviewing the product not the retailer. The lack of the agitator on the machine has left the consumer very agitated! I have called Whirlpool in the first year at least three times for them to come look at it and see the pictures of the clothes. It rips but the response basically is, “It can't be helped ma'am.” Here is what it does: When you do a load of shirts the sleeves tangle so much your clothes rip You can do approximately 3- towels or it won’t spin correctly. A load takes forever! Now I have been doing laundry for over 40 years so I know how to do a load and I have never been so disappointed in a product I could not return, why you ask because they say there is nothing wrong with the machine. Don't do it! So Whirlpool get a 0 star rating from me but I have to give it one for this review to move forward.

I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. I'm not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting "trapped" in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of "deep water, extra rinse, heavy load and presoak" with instructions, with settings taped to the top for others.

We've had this Whirlpool 5000DW1 machine since June 2017. Never fills with enough water no matter what cycle you pick! Clothes come out with DRY areas on them! Obviously not clean. Who would design a washer that you put soap in and clothes right on top of that! Seriously, how ridiculous. I will forfeit the money spend on this junk if it's possible to find something built today that cleans clothes.

Washer Dryer Cabrio: Dryer takes 90 minutes to dry rags, washer shakes uncontrollably. The worst product on the market. Do not buy this item under any circumstance. Over twenty minutes on hold with customer service.

Whirlpool Cabrio Washer - A total waste of money. My clothes are never clean. The low water system is rubbish. It doesn't work! Check out my pictures below. That is the result of a 63 minutes wash cycle. Don't buy this piece of crap.

I purchased this washer (Whirlpool Cabrio Model #WTW8000DW) 10-25-17 from Best Buy & now it has no power to the panel at all. The power to the outlet is fine which I can plug a hair dryer in & the hair dryer works. Tried all the reset buttons & options with nothing on the panel working as well as unplugging. Still nothing. It is barely 4 months old & I am very dissatisfied for the amount of money I paid for a high efficiency top loading washer.

Less than 1 year ago, I bought a washer and dryer. From the beginning, we have had a water problem and the water only comes cold... no warm water in the normal cycle. They came 6 times to service the machine and they cannot fix it. They said there is nothing is wrong with the machine but it does not wash with warm water in the normal wash cycle. I advise not to buy this product anymore. It is under a warranty so they should fix it or replace it. I am sick and tired of talking to them. They said if we send the service guy then I have to pay for it which is not acceptable because it is under a warranty. If anyone is thinking about buying this product, I advise not to get it and waste money on it.

The first Front load Whirlpool washer leaked. 5 repair techs visits. Wasted days. Finally located the leak, in the main basket. Replaced washer. Second washer the clothes come out smelling like a horse blanket. Mold. Clean the washer every month still mold. Plan on junking the washer a getting a new model. Never expected this much trouble and time on a basic appliance.

The Whirlpool Cabrio HE top load WTW7300DW1 washer calls for very short 4 second bursts of hot water as it fills. It does this on ALL temperature cycles, even cold. This is because the minimum wash temp for cold is defined as 55º by Whirlpool and in the winter, cold water is well below that temperature. Hot is on for about 4 sec then off about same time. This causes the tankless water heater to keep coming on full blast and then the flame partially dies down only to come on full blast again in a few seconds. With no water flowing during the short periods it's not demanding hot water, the TWH heat exchanger gets stinking hot and the water boils, blowing about a quart of steaming hot water out the temperature and pressure relief valve and shutting the gas down for the water heater due to tripping the ECO cut-off.

I can't even tell you how disappointed I am. This washer has destroyed my clothes and towels. I've tried to reach out to company but they want me to call for service. What would I call for? Washer works, it just makes holes in clothes, in towels. There are so many complaints about this. If anyone know how to begin a process like this, please let me know. Trust me, when I write a review about something, it's got to be either really good or really bad. I don't have time to write things like this.

I agree with the person who said they would rate it no stars, because this washing machine model (Whirlpool Cabrio Model No. WTW8500DC4) does not deserve one. It truly does need to go back to the engineering department. This washing machine is a replacement for another Cabrio! Short story on the first one: Installed on February 2, 2017. October 5, 2017, machine would not go. Then began a series of waiting for repair people, parts, etc. I think it was a total of four trips -- the first one to inspect, three to install parts, the last one being where the repairman took the machine totally apart in the laundry room and was here for several hours. Still would not work. On November 29, 2017 (almost two months later!), Whirlpool had one delivered by JB Hunt. Well, that wasn't so short.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise don't buy WP products...

This machine needs to go back to the engineering dept. There are too many engineering defects to mention. My Cabrio washer and dryer was delivered October 11th of 2017. It is just my husband and myself so laundry was scarce. I have been unhappy with the washer since the beginning and just recently decided to try and solve the problem. I contacted Whirlpool first and was told these machines have great reviews and nothing is wrong with them. When I started describing the flaws, there was one excuse after another and the person from Whirlpool blew me off.

Where do I begin! LEAKS on floor! Gets stuck on cycles! Doesn't empty the fabric softener! Clothes are still dirty! The clothes come out soaked (not drained) of my favorite not wet at all! This washer was the worse purchase ever. I threw money away!

I purchased both the Cabrio washer and dryer because my dryer stopped working, it was old, and I knew that soon the washer would too, and wanted to modernize my set -- it was my mom's old set. I was thrilled to get it delivered and should have had the delivery man from Lowe's take it right back, when he told me they had just come from picking up one from another lady who was thoroughly dissatisfied with hers.

I purchased a Whirlpool Cabrio washer model #wtw8200yw in August 2012. I just purchased a new washer today (Jan 2018) to replace it! We have had to replace the lid lock twice, then the cycle knob would only work on the normal cycle. Last week it started to sound like it was going to take off! Had a repairman come and the bearings went out in it, will cost almost $500 to fix! Not spending another dime on this junk! I purchased a new washer today (not a Whirlpool either!)

I purchased my Whirlpool Cabrio Platinum set from Lowe's. All seeming good until just before the warranty ended. The top load door would no longer stay open. I called and a repair tech came out and fixed it. Less than 30 days later it broke again same as before but this time when I called the repair people they said the warranty had expired. I said I had purchased the extended warranty and that the same problem happened within 30 days of their repair. To sum it up they said the repair was not covered under the extended warranty and it was $350 to fix. Lowe's was no help. Now the washer is leaking on my floor, spin sounds awful. Less than 5 years and need to replace. WORST PURCHASE EVER!!!

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but that's not an option. Quite honestly, it doesn't clean very well and it doesn't rinse very well so we have to rinse twice to get the smell out if we use bleach. So what's the sense in buying a high efficiency washer? I work outdoors and we've had cheap washers in the past that clean much better and lasted many years.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowe's on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I can't keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

Washing Machine 5000DW1 Top Loader: This machine was purchased in June 2017, from Home Depot and it has been nothing but problems. Whirlpool has not helped, the lid locks and unlocks when not in use!!! They said it was due to my outlet first, it needed a designated circuit with nothing sharing, (after 3 service calls) so we called in an electrician and had another outlet run, that shared nothing, it's still doing it. Service call today! Service tech called Whirlpool. they suggested putting it on extension cord and see if it still does it... Huh? What is their problem? They are going against all their installation manual says.

I had one of the first Maytag Neptunes. Loved it to pieces but finally had a problem and my beloved repair guy said it was almost 20 years old so to give up and move on. Obviously, can't be without a washer for very long so grabbed this Whirlpool Cabrio Platinum Washer. One of the biggest disappointments ever! Clothes come out streaked and splotched, don't smell very fresh or clean even straight after having been washed, stains don't come out even with pre-treating, have to run everything on "heavy duty", whites are getting grayer by the week, and all-around horrid performance.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And I'm in a hurry and it isn't very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesn't have a service center for our area. If we need repair we need to take it into town. This is inconvenient.

Bought this Whirlpool Cabrio washing machine 4 years ago not knowing it was a low level water washing machine. A man would have had to design this piece of crap. Not only does it not clean the clothes because the agitation on it is as slow as sloth. On top of that the clothes tie themselves in a knot when finished. If you don’t want the frustration of clothes washing, I would highly recommend you not buy this type, if you enjoy cussing then this machine is for you.

The washer never uses enough water ever. The clothes are not clean and it sucks! The clothes are half dry when agitation is going. The bulky setting doesn't clean the clothes either. I've tried every detergent on the market to see if it would help. No different results. I paid a lot of money in 2015 for this washer and I've had bad experiences ever since. No change in my water bill since I have to usually wash clothes and towels twice. I want my money back so I can buy a better washer! I'm beyond aggravated! I have looked for my receipt but it's been awhile. I did get insurance on it. I bought it at Lowe's it should be on my card they scan.

1.0 out of 5. This is the absolute worst washer that I have ever owned. Do NOT fall for the top loader hype. The clothes do not get clean. Anything black constantly comes out with a white residue and whites are dingy. I've tried numerous detergents and used as little as a tablespoon and still get the same results. The company just insists that it's too much detergent or that I need to run the "clean cycle" after every 4-5 loads. The service guy that came out said this is the number 1 complaint with these washers and I've talked to plenty of friends that experience the same issue. The company would have you think this is the first time they have heard of it.

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didn't have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. That's less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.

Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesn't help you. Costly headache Junk machine!

I used the Whirlpool website contact form, and described an issue I have with the Cabrio washing machine. When the form is submitted, it states that the company will respond in three business days. Two weeks later, after no response, I submitted a second contact form. It has been five days, and I still have not received a response.

I bought the Whirlpool Cabrio washer 2 years ago. It started recently messing up and making a loud noise during spin cycle and gave me a UL code. I called the repairman and he is stating several things need replacing. Cost more than washer did at time of purchase. Bearings and 2 other items need replacing parts. 550.00 plus labor of 250. I will never buy another Whirpool. My previous washer lasted 10 years. I got rid of it for a matching washer and dryer by Whirpool. Worst mistake and I'm out a lot of money. By reading all the poor reviews. Seems like Whirlpool would do something. It's a ongoing problem. Many people have reported. I have read many similar experiences and wished I knew before purchasing this set. If you are reading this do not buy this washer and dryer set.

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. I'm hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

Purchased at Lowe's a few years ago, I started running into problems right after the warranty expired, so the lid was not covered when the glass popped out of the lid. I didn't notice it at first and when I went to adjust the settings for the load, I cut my finger on it. I noticed that one side of the lid had cracked. I called Whirlpool customer service and they said this was the first they were hearing of this problem (uh huh...like I was born yesterday) and recommended a repairman who wanted $99 just to look at the machine. The repair would be hundreds of dollars more, if he needed to replace the entire lid. I read up on this and found there were many reports of this happening.

Purchased set of eco friendly whirlpool Cabrio top load washer about 4 years ago. I'm at my wits end with the washer. Ever since I bought them the washer has continued to bleach my clothes; after we would wash our whites with bleach the 2-3 loads after would have random clothes bleached, this has happened for many years. We called someone in for it to be fixed but they told us nothing was wrong.

My brand new Whirlpool washing machine has been nothing but trouble from the day we first used it. We are now reaching out to try to contact the warranty department. We've tried email and phone both and are having ZERO luck even getting a human to talk to about the problems. No response. Took forever to even find what we thought was accurate contact info. Lowe's doesn't stand behind it. Now Whirlpool has a crap warranty department. We were warned and should have never bought it to start with. It is a total waste of money.

Absolutely the worst mistake was keeping these Whirlpools. Who in their right mind would consider a washer with no agitator a washing machine? The clothes just sit and do nothing. They don’t get clean at all. Its a complete pile of useless junk and the person or persons who engineered it shouldn’t even be in charge of designing birdhouses.

Whirlpool's front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

I have purchased 2 Whirlpool washers in the past 6 years. Both have been a huge disappointment in quality and dependability. The 2nd washer I bought May 8, 2015 had problems from the initial purchase. In just a little over 2 years I have had to replace the suspension rods, and now the transmission is broken. Both washers had transmission problems. I have bought my last Whirlpool products. I recommend persons considering buying a Whirlpool product check the reviews before you purchase! I cannot believe this company continues to survive.

Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October when I had to call a Repair Service as all the Digital Controls would not work. It was the Digital Board had to be replaced at a cost of $ 315.00. That was October 2016 and in October of this year 2017 it started doing the same thing again. I call the Repair Service and they told me not to waste any more money on this machine as it is a piece of junk. I guess he was right as when I read all the bad reviews it got today, I realize I will be better off to buy another machine. It will not be a Whirlpool product. I purchased a Sears Kenmore Washer & Dryer back in 1995 and the washer lasted 20 years and I still have the dryer. This is what you refer to as a good product.