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Whirlpool Washing Machines Reviews

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About Whirlpool Washing Machines

Whirlpool Air Conditioners produces a range of air conditioning units for home and commercial use. The company offers window, portable and split systems. Whirlpool’s goal is to provide effective cooling solutions that enhance indoor comfort.

Visit www.whirlpool.com
Pros
  • High capacity for large loads
  • Energy-efficient operation
  • User-friendly controls
  • Durable construction
Cons
  • Frequent mechanical issues
  • High repair costs
  • Poor customer service experience

Whirlpool Washing Machines Reviews

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    Page 23 Reviews 3080 - 3230

    Reviewed July 21, 2006

    Purchased a Whirlpool Calypso washing machine. Got a CE code (communications error). Was told that the chip needed to be replaced. Was very expensive $300+. Machine was just past warrenty. That was a year ago, I am getting the same code again. Don't buy this piece of junk!

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    Reviewed July 13, 2006

    Three weeks ago we bought a new stackable Whirlpool washer/dryer combo. From the first moment of installation, the dryer hasn't worked (no heat). Obviously, it is defective and should be replaced. However, Whirlpool's staunch policy is that they don't replace, only repair. So, we sit and wait and wait for their local contract service guy to (1) diagnose the problem, (2) order the part, (3) have the part shipped, and (4) get around to installing the part. Assuming that the diagnosis is correct and the repair is successful, this whole process will take a total of 5 weeks.

    Why in the world should a consumer have to wait 5 weeks for a brand new, out of the box appliance to work the way it's supposed to?

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    Reviewed July 10, 2006

    I am sending this letter to file a complaint regarding mold in my Whirlpool Duet Front Load Washer that was purchased in February 2004. There has been a musty smell coming from the washing machine and, for months, I could not locate where it was coming from. The smell has been located and it is coming from under the rubber lip to the mouth of the drum. There is mold all over the inside of the rubber lip that is not noticeable unless the rim is pulled back entirely. Regardless of me keeping the washer door open and wiping down the inside of the washing machine after each load, the mold has still continued to grow. This is a major health issue not only to my husband and I but also to our young child.

    This is a defect in the system and should not be happening on an appliance of this caliber. After doing research on this product, I have found that there have been many complaints regarding the same mold issue on the rubber lip. I would like to know why there has not been a recall on this part? I would also like to know what you are going to be doing to fix this situation because, again, mold is a major health hazard. Just to inform you, there was a class action lawsuit regarding a similar issue with the Maytag Neptune Washer.

    When I talked to Whirlpool Canada, they said that there was nothing I could do except replace the rubber lip at my cost and they wouldn't gaurantee that it would not happen again. This is a potential health hazard and should not happen. The least they can do is recall the rubber lip on the Whirlpool Duet Washer.

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    Reviewed June 28, 2006

    My Whirlpool Calypso washer, less than 2 years old, has already had a pump replaced. It also has the smell of mold. I threw away several articles of clothing, not to mention rewashed many loads.

    The repairman said the washer will continue making mold because of the metal and plastic components, so I needed to wash the washer at least once a month. The washer has been washed 6 times this week and still stinks.

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    Reviewed June 12, 2006

    I purchased a Whirpool Super capacity washing machine on 15July2005. Since May 15th 2006 the unit has had three service calls ranging from replacing the water pump, transmission and clutch assembly. Once these repairs were made, two days later the repair man had to come out once again and repair an electrical connection inside the unit. Then three days later the unit began to leak water.

    Best Buy home service was contacted once again and could not provide service until 02Jun2006. The service technician came out and determined the appliance needed a new tub seal and two other parts. Since then two of the three parts have arrived but one part is still on backorder. This is unacceptable as I have four people in my household and I need to be able to wash laundry.

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    Reviewed June 12, 2006

    I purchase a CALYPSO Washer & Dryer in April 2005 and since then the washer has broken down three times. The service person said it was from us washing our bathroom rugs.

    I can't believe I paid this kind of money and I CAN'T WASH MY BATHROOM RUGS.

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    Reviewed Feb. 21, 2006

    I purchased a Whirlpool washer (model # LSQ9659) in Dec. 2003. When the machine was one month out of warranty the spin cycle started making a loud slamming noise. I called the dealer who sold us the machine and they sent a repairman to our home. They had to replace the drive block. I phoned Whirlpool and at first was told that since the machine was out of warranty, I had no recourse. After a lengthly phone call, they agreed to pay the dealer directly for the repair. Now, one year later, the machine started to make the same loud slamming noise during the spin cycle. I again phoned the dealer and they sent a repairman. He diagnosed the same problem, a bad drive block, but because of the way the machine was spinning, two other parts, the basket drive and motor coupling needed to be replaced immediately. The outside basket is nearly worn through because of this.

    I had a $207.00 repair bill for a two year old washer that retails for $500.00. Plus, I will need to replace the outside basket in the not-too-distant future. When I phoned Whirlpool I was asked if the machine had been repaired. When I told them it was, they told me it was out of warranty, and they do not pay for repairs to a machine that is working! I checked my warranty and could not find anything to that effect. The customer service rep that I spoke to would not let me speak to a supervisor because she said that is their policy and there is nobody there who will override it.

    I have a washing machine that I will not put any more money into as soon I will have the cost of a new replacemtnt. There is obviously something very wrong with this washer and Whirlpool won't stand behind their product. If it were a different problem each time, I would be a little more understanding, but I certainly would like to get more than a year out of a washing machine at a time without having to pay for these costly repairs.

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    Reviewed Sept. 22, 2005

    I purchased a Whirlpool Duet washing machine in August 2005. It worked for 3 weeks, and then stopped working due to a computer problem. I called Whirlpool to schedule service under the warranty. The technician came a week later and stated he needed to order parts. Two weeks have gone by, and the part finally came in today. Apparently, Whirlpool had the parts on back order.

    The service company cannot send someone to install the parts for more than a week. My brand new washer will be out of service for more than a month. In the meantime, I will miss three days of work for service calls and I have to take my family's wash to a laundromat. I feel like I really got the runaround from Whirlpool customer service, which made several misrepresentations to me. There is probably nothing I can do legally, but I would like to caution people against buying a Whirlpool product. They think it is acceptable customer service to (1) sell a defective product, and then (2) take a whole month to fix it. Disappointing and frustrating.

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    Reviewed June 15, 2005

    I purchased a Whirlpool Calypso washer on 7/6/04. Early on I noticed it was causing pulls on towels and pulling the fibers from bathroom rugs. Thinking I was doing something wrong I contined trying different wash selections but the problem continued. In February, 2005 I called Whirlpool asking what setting to use for washing towels as the washer was ruining them. They had no real suggestion but said to try gentle. Who ever heard of washing towels on a gentle cycle? In April,2005 the unit would not draing the water out and it was leaking on the floor.

    The washer was repaired with a new pump. I was told the original pump was defective. It is now June, 2004 and again my washer will not drain and it is leaking water on the floor. I am waiting for another new pump as well as a new U-joing. I have complainted to Whirlpool. Their response is it will be repaired. I let me know I did not like the washer and for the price paid I would like another model. That was not an alternative. Please do not purchase the Whirlpool Calypso, you will not be happy.

    Each time the malfuctioned when I trip was upcoming and the laundry had to be done. Each time I have gone to a relatives home to do my laundery. Just this week I purchased an extended warranty for the washer since I am sure this is going to happen again. I am angry about having to spend more money on an extended warranty but the cost of one repair would be well over the price of the warranty and I do not feel that Whirlpoool would do anything to compensate me.

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    Reviewed June 2, 2005

    I purchased a Whirlpool Duet Washer/Dryer last October, $2,000, and was very pleased UNTIL this Spring when I started washing my delicate, light weight, clothing. The washer is beating my clothes to death. I have read the manual and use the delicate/casual and even hand wash cycle but they are coming out flimsy and wrinkled.

    I have had to resort to having my light weight summer clothing dry cleanded. I do not trust the washer. My no iron clothing has to be steemed on the highest iron setting just to get them presentable. I cannot believe the damage this washer is causing.

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    Reviewed May 25, 2005

    i am complianing about the calypso washing machine. i purchased the unit 2.5 years ago and have nothing but problems with it. it vibrates excessevly and knots the laundry up, litterly tearing the cloths a few times. whirlpool has told me i'm using the wrong detergent (i use tide) or it's not leveled, i put a level on it to make sure it was. bottom line, all I get is the run around!

    i'm forced to buy a new washer before it destroys my home due to the laundry room being upstairs and the vibration shaking the house.

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    Reviewed Oct. 6, 2004

    Have had my new Calypso washer since 4/17/04. Three weeks ago, I'm washing clothes and I get this LD message on the control panel. Apparently this washer has a serious pump defect. Repairman has been out twice and hasn't fixed it. Parts are now on order. I haven't had to go to a laundromat in 30 years and I've been twice in the last three weeks. I am not happy. And I have no idea (nor does the authorized repair center) when I might expect to have the luxurey of a washer in my home again. I had my last washer (inexpensive Kenmore) for 16 years with never a service call. I gave the set to my son when I got the new Calypso set (very expensive). He is still washing clothes at home and has offered me the use of my old washer. I'm too embarrased to accept.

    Lint all over the last load of clothes that was in the washer before it choked. Incredible inconvenience. Laundry is something you do at home while you are doing other things at home. If I have to go to a laundromat, then I am not accomplishing the other tasks I could be doing at home.

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    Whirlpool Washing Machines Company Information

    Company Name:
    Whirlpool
    Year Founded:
    1911
    Address:
    2000 N. M-63
    City:
    Benton Harbor
    State/Province:
    MI
    Postal Code:
    49022
    Country:
    United States
    Website:
    www.whirlpool.com