Whirlpool Washing Machines Reviews

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasn't working properly. I'm now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was "customer misuse." Ahem, first I heard that, and I think I know how to use a washing machine.

If I fix this washer I will have been on 3 motherboards in the 5 years I have owned this machine. That is inexcusable and indicative of crap quality control and manufacturing process. I should not have to replace the control board at these intervals or, within 5 years, at all. I will never touch another Whirlpool appliance again.

Had washers model # WTW8500DCO repaired after being install for 14 days. Have had washers repaired every 90 plus days because of constant electrical and mechanical failures. Would not ever buying another whirlpool appliance to my worst enemy. Customer service is a total failure. If you ask a question after talking with you for 5-8 minutes and they don't have an answer they start saying "HELLO, HELLO? I have to hang up. I can't hear you." Just a really sad business. Stay away!

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid won't stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasn't good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowe's at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the "UL" unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

Too many times my clothing comes out dirtier than what it was going in... Sometimes my clothes come out dry in spots, never washed, lint and white soap spots on clothing as if never washed after a whole cycle. Huge waste of money and time. Can't trust any positive reviews about Whirlpool, they have to be rigged!!! I will never purchase another Whirlpool product again.

Purchased Whirlpool set from Lowe's March 2016. Washing machine is not worth the metal it's made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes won't rinse or spin dry. Whirlpool won't reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowe's). They won't help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

This product is not even worth 1 star mark. Like everyone else the Whirlpool Cabrio top loader does not clean clothes well. It leaves streaks of dirt and lint. It does not agitate well at all and does not put enough water to the point where some of the clothes don't even get wet. I had a repair guy that was selected by the warranty company to come fix it and we were told that this is a problem with the machine and there is no fix to it. I am now stuck with a $500.00 machine that doesn't clean clothes. Hopefully Whirlpool will have so many complaints they will at least find a fix to this machine. In the meantime don't waste your money like I did.

Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowe's and our clothes have NEVER even come close to coming clean without spending a ton on stain removing aids, which only work part time. So I approached the salesperson at Lowe's and I was informed (after the fact) that the Cabrio top loaders had poor ratings due to the fact the basket only spun 30 times a minute whereas the front loaders spun 300 times a minute. So after 3 years I'm forced to bite the bullet and purchase another washer. Ever since they purchased Maytag, their quality control has gone down the crapper. Now I'm going back to the old reliable, the agitator washer. Newer is not better in this case.

We purchased our Whirlpool Cabrio platinum washer about 3 years ago. I am completely frustrated with it. When it is on spin cycle, it sounds like a freight train going through my house. During the rest of the washing... it squeaks. And right now this is the 5th attempt to "wash" the same load of laundry. Because it keeps getting unlevel and it will not continue after I move the clothes around to get it level. So I have to start all over. There is not a spin cycle option that is available by itself. Every time I have to choose the "rinse/drain/spin option. Obviously it is not under "warranty" anymore! Only a one year warranty... really pathetic! And when we called they offered us a little discount to buy another one. No thank you!!! Won't ever buy Whirlpool again.

We had purchased matching Whirlpool Cabrio HE washer and gas dryer. Both appliances were worthless. Same problems as everyone else. Clothes did not come clean. Had to put it on bulky items just to clean the clothes due to lack of water. Funny how all the older machines that actually put water into the machine cleaned clothes. Went through a motherboard (computer) for both the washer and dryer at $250 each. Washer had repairman out at least 12 times over 3 years. Never again would I purchase a Whirlpool.

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenant's apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenant's apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later.

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.

Do NOT buy this machine. This has been the worst washer I have ever owned. There are times when my clothes come out of the washer and parts of them are STILL DRY! I pulled out a pair of pants I had worn while cleaning my attic and the cobwebs were still attached to the legs! Whirlpool basically told me, "Tough luck, you bought it, we're not doing anything," when I complained the day I bought it, and now years later it it continues to get worse. The machine was too expensive to just get rid of, but customer be warned - do NOT buy a Cabrio!

Top loading HE machine. Washer does not clean. I have tried all manufacture recommendations, changed detergents and tried laundry boosters, all to no avail. Tshirts, pants and socks routinely come out of the wash dirty and must be re-washed. This negates any energy savings. Also, the noise from the spin cycle is very loud - the washer is on the second floor but I was told by sales person that this would not be an issue with top loader. Overall, very disappointed and after all these years, I have finally given up on this washer and will junk it.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine.

After purchasing the "High Efficiency" washing machine we have had so many problems. First of all, your detergents, fabric softeners, bleaches, etc., must also be "High Efficiency", another added expense. We purchased a larger machine so we wouldn't have to do laundry every day, well that didn't work, we're doing more work now and the clothes have to be washed over on many occasions. The machine doesn't actually get the clothes clean, it spits in some water every few minutes. Takes forever to wash even the smallest load. ALL of the clothes come out twisted, inside out and totally wrinkled, even though they weren't prior to being placed in the washer. We've actually had to start ironing clothes that in the past didn't need to be.

Worse washer I ever had. Doesn't get the clothes clean. Called repairman. He said it's designed to only fill machine so far so the country can save on water. Meanwhile I'm washing the clothes twice, so what water is being saved? Government idiots!!! Can I get a new washer not unless I pay for it. Now just wasted money on a new washer and now my water bill is twice as much! Go figure!!!

About six years ago we purchased a matching Whirlpool HE washer and dryer from Lowe's. Because of some previous issues we had had with a dishwasher we had bought, and at the direction of a repairman, we bought the 4 year extended warranty when we bought the washing machine and dryer. Thank heavens!!! About 3 months after the manufacturer's warranty expired, I began to have issues with the washer. Again, thank heavens I had purchased the warranty through Lowe's because after 6 visits from the repairman to fix one problem after another, Lowe's finally "junked" the machine and said it was no longer cost effective to try to repair it. I was SO frustrated! And, attempts to contact Whirlpool regarding the issues were COMPLETELY useless!!! Thinking it was just a fluke, I replaced the broken washer with another exact model (I know, I know... should have done my homework!).

Last year I purchased a Whirlpool washer at the suggestion of a friend who works at Lowes. It was dented and reduced, but my 20 year old Maytag, although still chugging away, was due for replacement. Am I sorry I did! My husband has recently broken his hip and we were caught in Hurricane Matthew just 1 day after I brought him home. We were forced to evacuate. Upon returning with a mountain of laundry, I found my washer lock light blinking although the washer had not been running when we lost power. I tried opening it but could not. I unplugged and reconnected power to no avail. I called customer service only to find we had to wait 2 weeks for a Whirlpool repair person. He arrived yesterday (Oct 26, 2016) and charged $95.00 to tell me this was an almost universal problem with Whirlpools and the company was aware of it. He called this morning to tell me the required part would cost $495.00! The entire washer cost approx. $500.

A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since I've never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! I'm so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

After only 3 years using my Whirlpool front loading washing machine the inner tub is already broken. The repairman said the cost is just about the same as getting a new washer. After reading all the horrible reviews on the Whirlpool washer I WILL NOT be getting a Whirlpool. I am so disappointed in the washer and do not recommend it to anybody. Do not buy a Whirlpool appliance ever.

I've read the reviews on this appliance. First of all the all of the washing machine being manufactured are designed to save energy and water. The water is loaded in the machine based on the WEIGHT of the clothes. the washing machines no longer have the features to (small, medium, large load) so the consumer can fill the machine. Having said that, most sales representatives will tell you appliances manufactured today are no longer designed to last 15-20 years, although they are way more expensive than the "workhorses" made in the past.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.

DOES NOT MEET CONSUMER NEEDS AS PROMISED. I wish I read the reviews. Very expensive machine I purchased specifically for the large drum for "large" loads. The machine cannot handle large loads (if you consider one blanket large load). I have to unplug the machine mid wash, as the load gets stuck on one side and moves my machine across the floor. The noise in the spin cycle with even small amount of laundry sounds like a helicopter is about to land. Then last night I noticed black oil splattered all over my floor. This is a $800.00 machine. Never ever met my exceptions as the machine promised to deliver. There's very little water that enters the drum... Not even my towels come out clean. DO NOT BUY WHIRLPOOL... EVER EVER EVER.

The small size wash machine that came with my condo was a horrible experience for me. Just after one year warranty ended, the clutch broke. I had a horrible experience with them servicing this part. Scheduling to actually the service rep showing up at my door was a bad experience. They did not come during the time they promised me (8 am to 12 pm). Service rep showed up 2 hours afterwards and left dents on my wash machine. Every time I had to call, I was on hold for 15-45 minutes. Every time I wash my clothes, I am left with a surprise whiteout which is the result of detergent not completely getting solved in water and lumped into my clothes leaves a white mark or discoloured mark. Researched a lot and found that this is watering issue with this machine! Horrible machine. DO NOT BUY!

Purchased 2 years ago from Lowe's with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

We decided to upgrade to the Whirlpool Cabrio Elite set after 20 years of having the same washer and dryer. Yes, they were still working after 20 years, but we wanted the bigger and better and shinier appliances when we bought our new house. The dryer is fine. Dries a load in 38 minutes. The washer is a regular POS that never should have been put on the market. The best thing about this washer is that it has a transparent lid that allows you to watch your laundry getting dirtier as it washes.

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.

We are so disappointed in the purchase of this machine! It doesn't put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think it's going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

I purchased this washer about a year ago and have been dissatisfied with its performance since Day One. It takes a long time to run a cycle and has not saved me any water or electricity. I always have to add a second rinse because it doesn't get the soap out (using the recommended detergent) with the regular cycles. Sometimes it doesn't get my clothes clean.

I wish I had read all these reviews before buying this junk/lemon of a machine. Haven't had the machine for a year yet and lots of problems. Only can wash five towels at a time and that's pushing it. Decided I would deal with it, until it gave other problems. First sometimes skipped cycles, then water came in when it was spinning. Called for service. "Checking to see if we even can get you service in your area," representative says.

A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-capacity, washing machine based upon good claims of the salesman at Lowes - Appliance Dept. This was not an inexpensive machine. However, this washing machine failed to live up to representations and performance is poor. However, biggest complaint is that clothes are able to get stuck between drum and the unique agitating device which results in holes and tears in material. This is a significant design flaw and we're not sure why more people don't complain about this rather significant design flaw. Of course, there are other shortcomings... but destruction of clothes is a serious problem. While this machine is in excellent condition, it will be replaced with a more "traditional" washing machine with vertical agitator ASAP.

Absolutely read the reviews on this machine before deciding on a purchase. I have experienced with great frustration every issue addressed in other reviews. Clothes constantly have to be rewashed. The Quick cycle will leave your clothes in a puddle of water. But then there is no spin only cycle to correct that. I have purchased Whirlpool washers before with great satisfaction but this machine is not worth the money I paid for it and does not save me on water or electricity costs because of all the rewashing I have to do. Like others I am stuck with this machine until it dies. You lost me as a customer, Whirlpool.

Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that I've made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the "washer met specification." I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowe's.

I stumbled across this site while browsing the Net, looking for a way to deal with the same situation I now know you all have been struggling with: Whirlpool Washing Machine! I wonder: Is NASA still accepting volunteers for their "living on Mars" experiment? I'd rather beat my clothes on a rock than touch that POS Whirlpool that has me back on tranquilizers! Mine was purchased about 2 years ago when I was in bad health and my son was handling my affairs. I could tell - just by listening - there was something very wrong with it, from the first load my son attempted to wash. It would start and stop, restart, restop, ad infinitum and made a terrible racket. I told him nobody would intentionally make a machine like that--something had to be wrong with it but he assured me that he had checked both with the store that sold it and he also read the manual.

I bought this washing machine in May 5, 2012 and delivered in July from Paddy's Market. We do not use the machine that much because me and my wife and two kids living in the house. Yesterday I put my clothes in the machine and left it to wash it. When I went to get my clothes, water was all over the place in the basement and the machine was beeping and reading code "LF". I turn off the machine and turned on back. Water started to fill and then suddenly water started to coming from the bottom of the machine. I removed the bottom panel and I could see the water was coming very fast from the bottom of the basket (the drum shape). I called the private company to repair it and waiting to find out.

Model WFW8&HEDC - The cord stuck inside the machine. My husband had to take the machine apart to remove the cord??? Which company in the right mind does that??? 2 hours to get a cord out of the machine when it should be already out for you. My first time buying Whirlpool and already turned off by their stupid setup. Had we continued pulling like the instructions, the cord would had ripped or get damaged in the metal. There was no way of removing it without opening the top and back of the machine. To make it easier for delivery their answer on the phone??? How two hours of sweat to get a stupid cord out makes it easier for you?

I purchased a (second) Whirlpool washer (WFW87HEDW0) in October 2014. Since purchasing (and to this day), I manually dried the rubber gasket after completing my daily washes, knowing that mold growth was possible. I wash one to two loads of clothes about three to four days per week. During the first year, I did not notice any mold in this area and was confident that the manual drying and cleaning with Affresh was preventing mold growth.

I bought a top of the line Whirlpool dryer that cost me over $1,000. Haven't had it for a month and it requires a service call. Have to wait two weeks for service! Totally unacceptable. The dryer is JUNK and now I am stuck with it. Horrible company. Bought from Home Depot.

Washer has rusted out after only four years. I bought my set from Sears, and thought I would get good use out of it for many years; but I am experiencing rust falling from around the rim of the washer. Very dissatisfied with the product, I will never buy another appliance from Sears again. I have always used Sears appliances but after this experience I would not recommend Sears to anyone. I was told that the warranty was for one year, and the rust would not have been covered anyway. Very Dissatisfied Consumer. I thought Sears would stand behind their products. Yea, right.

Like many other reviews I've read here this morning, I bought a Whirlpool Cabrio HE Top loading washer before I did my homework. I purchased approximately 2 years ago. While I don't seem to have the volume of complaints I've read from others, I do have many intermittent complaints. As others have described, from day one I have gone from this uneasy feeling about how it is working to down right PO'd about the condition of my clothes after a load finishes.

Whirlpool Cabrio - What a piece of junk. Just like everyone else says. Doesn't clean properly or rinse out detergent. Wish I read reviews before purchase. Don't buy this POS for any price.

I purchased this machine about a year ago and it is the biggest piece of garbage on the planet. The biggest problem is that it will not spin if the load is even slightly unbalanced. It does not clean the clothes. If you try to rebalance and spin the load, it adds more water and then gets stuck in a cycle where it drains and adds water forever. Do not buy one of these. I am finally surrendering and buying a different machine. A total waste of money.

Whirlpool Cabrio Elite Top Loading Washer Model WTW8240YW - I add my complaint to the roughly 2000 others about this machine and Whirlpool. Two months after the warranty expired the machine started making a loud noise on the spin cycle. I called a repairman and he said it was the main bearing going bad and this was a common problem with this model. He recommended buying a new washer rather than repairing the unit because the cost to repair was greater than what I paid for the washer. I called Whirlpool and all they offered was to send a repairman at my cost. This is terrible service for a documented problem that they have. I will buy a new washer but it will not be a Whirlpool!

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00.

I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesn't go through full cycle but stops in the middle, doesn't spin and drain. Even before that the clothes didn't come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.

I decided to buy the Cabrio. It was the most expensive, but I wanted to buy American, and I liked the set. It does not do great with cleaning the clothes and they smell when they come out of the washer. Do you have any suggestions. It does not fill with enough water even when using the deep water mode. Please help as I would not recommend this. I called Lowe's where I bought it, and they said they knew, but are not recalling, or making any adjustments until Whirlpool does.

I have been noticing my husband's shirts as well as my clothes continue to get what are spots of bleach and I do not use bleach on anything other than whites. This has been going on for quite some time and I noticed this morning another outfit is RUINED because of bleach spots. I decided to look up on the internet if this is a problem with this machine - AND IT IS! I am so disappointed I could cry. The clothes I have are donated to me. All my clothes are hand-me-downs - and my Whirlpool washing machine is ruining all my clothes and my husband's.

I exchanged my fancy front loader Cabrio washing machine for a top loader after having numerous issues: clothes weren't getting clean, extended water cycle, and a leak. The original purchase was made at Lowe's, where I elected to invest in the 3 yr extended warranty plan. After several visits from their sub-contractor, they allowed me to exchange the washer for a top loader Whirlpool Cabrio. At first the washer seemed to work, but after about 8 months I started having problems. The bearings went out and when the service company replaced it they forgot to screw top of the machine together. During my first load, I heard this terrible noise and discovered that the entire top of the machine had separated from the bottom by 2 inches.

We purchased a Whirlpool Duet front load washing machine Model #WFW9550WL in July 2009. In July 2016, the guide on the door hinge broke, making the machine unusable. When performing a national search for the part number (#8183202) to replace the broken hinge, I found that there were none available anywhere in the United States. When talking to Whirlpool, they indicated that during 2015, they only sold 142 of this part, and were currently looking for a new manufacturer for the part. They further indicated that the part would not be available until late September or early October of this year.

My washing machine is just over a year old and it has ruined so many clothes... They come out with brown stains on them... Almost like a oily stain. Not sure where it's coming from but it's either I'm gonna have to buy a different machine or keep buying clothes. My husband's t-shirts look terrible... If any suggestions to what it can be please respond back to me. Thanks. Model# wtw4815ewo. Serial# c51433710.

We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. I've washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said "No must be the hoses" (my responsibility to fix). Nope kept leaking and two months later I'm doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they won't even return my calls about why it's taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Don't ever buy Whirlpool washers!!!

New whirlpool washing machine 2016 - This washer is supposed to be 'smart,' but it NEVER fills up with water! I always have to fill a bucket with water and throw it in the washing machine. My clothes do not come out smelling fresh and it's not the detergent to blame, it's the washer! I'm so disappointed with this product. Whirlpool should stop making products.

I wish I had gone on this website and read the reviews before I bought my washer about two years ago. I thought the Whirlpool Cabrio was going to be a good machine because of the brand name and because it is one of the more expensive washers. Like many others have said, I am disappointed with this washer. I bought it because it has a large capacity, but mostly because it has a hand wash cycle and a deep water soak. I have found that the only cycle that actually may get clothes clean is the "Bulky Items" cycle, because it actually covers the clothes in water. Some of the other cycles don't even get the clothes entirely wet. And the deep water soak doesn't wash the clothes, rinse them, or spin them dry. I might as well pre-soak clothing in my laundry tub, and then put them in the machine to wash them.

Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.

I've had this machine for 4 months and it broke down. It's been 4 weeks waiting for the part that keeps getting put on hold. No delivery date, no offer to reimburse $30 a week for laundromat services. Will never buy a Whirlpool again!!

I am so disappointed with this washer. I totally dread doing laundry. The following are the complaints: Every load comes out totally twisted and wrinkled!! The soap/fabric dispenser holds water after each load (I have to take paper towels and get the dispenser empty!!!). There is not enough water to properly clean the clothes. I have never noticed a reduction in my water bill and have had this piece of junk since 4-25-13. There is NO short cycle on this junk machine. There is an odor to my towels - like they are musty - after I dry them and use them. I use Tide HE detergent and clean the washer with Affresh (you shouldn't have to clean a washer). I should have taken the time to write a review much sooner, but decided today was the day after doing laundry. DO NOT BUY THIS WASHER.

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so I'm stuck with the cost of getting my laundry done elsewhere.

I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.

Whirlpool should be ashamed for making a terrible machine. It does not get the clothes clean and it is always breaking down. It is not worth the money. I have never ever had a washing machine act like this. I have been RIPPED OFF!!

Bought a new Cabrio, worked ok but in less than 2 yrs the bearing is bad. It will cost almost as much to repair as a new washer. Will never buy a Whirlpool product again. Would give negative rate!

I have owned two different Whirpool washers over the last several years, and they have both been a very big disappointment. More than that they have cost me money, time, and peace of mind. The Duet was my first experience with a Whirlpool appliance. It was a front load that I replaced the water pump on twice and constantly had to take the front bottom piece of the washer off to clean the trap on. It had been taken off so much that the machine actually just fell apart. It also had some type of mold or mildew problem where it made the clothes smell. It was a constant headache.

All lights on and shows the door lock (which is not) disconnected, nothing changes when I put it back. Contacted Whirlpool technician, have been told that this is a defective model. He has apparently had several service calls that are new machines and they are all the same issue. Told to contacted Whirlpool, Whirlpool playing dumb. I have several other older Whirlpool commercial washers and dryers, never had issues. I guess they are doing shortcut garbage machines. Also, the interior of machine is less sturdy than the older models. Will not buy any Whirlpool products again. They do not stand by their products try to tell me that they are not aware of defective machines. Cheaper to play stupid!!! Disappointed with their lack of standing by what they sell!!!

Cabrio washer bought 5 or 6 years ago. Started a whining noise when spinning, so loud we close the washroom door to hear the TV. Called service, they immediately knew that the main bearing was going out & quoted the two parts needed to fix THAT COSTS MORE THAN THE MACHINE DID NEW! Labor was not included. Was also told that it will eventually start leaking. Piece of junk. What happened to simple washers that did a good job washing in half the time that lasted 15 to 20 years???

It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. It's all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.

I purchased a Whirlpool Cabrio Washer In July 2014 for $937 cd. What a waste of my hard earned money! I have had nothing but issues with it since I purchased it. The retailer no longer sells them as they have seen nothing but complaints with them yet Whirlpool did nothing to help me as a client. It does not wash the clothes, there is such a foul smell even when cleaning it once a month as requested and the clothes comes out soaking and not rinsed properly. The technician came out and advised the washer was not broken. That is just the model. I have requested supervisors to call me back and most recently wrote the corporate office. I am out almost $1000 and in a situation where I have to go purchase a new washer as I just can't stand to use this product any longer. I am shocked they have not placed a recall on this model. What a poor product.

We purchased this machine a couple of years ago... What a disappointment! Was recommended to me by the sales person and I trusted her. The machine does not get our clothes clean!!! We are a couple in our 60's so our clothes don't really get dirty most of the time, but they come out with marks on them all the time. My dish clothes and wash clothes are a disgrace! I'm continually trying to soak them to try and get them to look clean. I've been going to write this review for a long time, but today was the final straw. Washed a small load of towels and had to rewash several pieces! I would never recommend a Whirlpool product after this experience.

Just wondered if anyone else has had a problem with the paint bubbling up and peeling off their washer and/or dryer. My washer and dryer are in my laundry room off the kitchen with a heat and air vent in the room and I don't understand why my paint is doing this. They are about 5 years old and have always been in this room, never in a garage or basement. My dryer was rusting on the outside about 3 years ago and even though I bought the extended warranty, Whirlpool said it was only cosmetic and they wouldn't do anything about it. I bought them at Lowe's and they were good enough to give me a new one to replace it. Both of the machines now have the paint bubbling up and peeling off and there is nothing that can be done. Anybody else have this problem and if so what can be done to repair the paint? This is my 3rd set of Whirlpool washer and dryers over the past 44 years and I will purchase another brand next time.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes aren't clean, they are so twisted when I take them out and there's a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldn't, it would stop. And a loud humming noise was coming from the back.

Whirlpool Duet Machines - I feel very fortunate as I have not had a single problem whatsoever with my Whirlpool washer and dryer and it is 5 years old. Never once have I needed a part or had trouble with it. I feel bad for those of you who are dealing with this as what is worse than a washer/dryer that does not work?

Bought this machine at Lowe's as it was recommended by the salesperson. The machine broke down in 2 months due to a control module. Besides that, the clothes do not get clean! They come out with all the stains still on them. The water does not even get the clothes wet! And they smell. Called Whirlpool up and they sent out tech 2x and said there was nothing wrong. Went back to Lowe's and they will not honor my claim to replace the unit. I now have to purchase a new machine since this one is useless. Never will I buy a Whirlpool again and don't you either!!!

I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They don't get the clothes clean, let alone wet! I couldn't believe it! I put my grandson's bib in the wash and it came out completely dry with the stuck on food still there. My husband's shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, "yeah, we hear that a lot." !!!!!!! I'm going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. What's the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.

I absolutely hate this expensive piece of junk. I have tried everything, and my clothes are not clean. It is only myself, and my husband, and our clothes don't get very dirty. I would like to send this junk to the junkyard, but I spent a lot to get the dryer with steam that went with the washer. This experience has soured me on Whirlpool appliances, and now I learn they also make appliances for Maytag!

Doesn't wash clothes properly - often some items of clothing just don't get wet. After 3 years the whole main bearing in it failed, causing unbelievable noise and constant overload faults. All Whirlpool top load washers have this critical design fault where water leaks into the main bearing (the bearing is an unsealed type with a cheap grommet seal) and then after a year or 2 the bearing starts to cease and the machine overloads itself trying to operate. Replacing the bearing means pulling the whole machine apart - and with a cheap press-fit bearing like this, special tools are needed and it will never operate smoothly again anyhow. In any case in 2 years, the faulty bearing seal design will let water destroy the bearing again. Effectively it is not repairable. Sounds like class action to me. So, it became an $1000 paperweight and I bought a new Samsung unit. I assume the Koreans know how to design bearings and seals...

Got all of you beat. Bought this piece of crap machine April 23, 2016. I have pretty much the same complaints as every complaint I've read on this forum. Jump through all the same hoops, trying to get enough water to wash properly, trying to get enough water to rinse properly...so environmentally & economically friendly...NOT! A couple times, the noises got very loud & grinding but stopped pretty quickly & continued with the wash. Yesterday, it got so bad I turned on the camera & will try to attach the video. Can't really see much, with the reflections on the glass lid, but the sound is clear. It got so bad, the floor was thumping & then it started to smell like something was burning so my husband shut it down.

My husband purchases Whirlpool washer years ago. Started acting up after 18 months. Won't spin, stays locked, clothes are soaking wet. Used troubleshooting website. Spent over $200.00 in repairs... including new board. Still doesn't work properly. Whirlpool customer service recommended buying a extended contract for over $300.00. I could have bought a $900.00 Maytag by now. Total disgusted with machine and customer service. Will never buy Whirlpool again and have told everyone by word of mouth and on facebook about this situation. DO NOT BUY WHIRLPOOL!

Bought this machine June 23, 2016. First use, I called Lowes where I purchased it to say there is something wrong as it makes a grinding noise. I was informed that is normal for 'agitatorless' machines. I asked if he could hear the noise, and he said yes, that's it. So I disconnected thinking, "Wow, who makes a machine in today's technology that is so loud you think something or someone is in serious pain?!" Now am at the point where I want this design in pain out of my house! Going to Lowes today to try and talk rationally for a complete refund so I can purchase an LG or Samsung which is what I should have done originally.

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didn't have settings right. It uses so little water it doesn't get all clothes wet. If they are not wet they can't be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowe's where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

Seems to use very little water. When I take the clothes out, they are bone dry in places which means they haven't even seen any water! Clean (?) clothes end up smelling musty and I end up having to wash them two or three times which completely goes against any eco argument! I am really disappointed with this product and would never buy Whirlpool again. I have just washed our dog blankets. The cycle finished so took them out, had to check that the detergent had been used as the blankets were almost completely dry. The blankets still completely smell of 'dog' so have had to put them through another wash (with more detergent – waste of money) and with a pre-wash cycle. Rubbish! We also have a Whirlpool drier and that is no better. Washing never comes out completely dry. It always has to be fully aired, sometimes more than others. There is no consistency in how wet or dry the clothes come out. Avoid at all costs.

I bought a Whirlpool Cabrio washer about 1 1/2 years ago. It has been in the shop 2 times and is doing the same thing again of not completing a wash cycle and draining. I WILL NEVER BUY Whirlpool appliance again. If I could sue I would.

I called in a claim on June 10, 2016 & my washer is still not repaired. The extended warranty company, AIG sent L&W out to repair my washer. After 3 visits it's still not repaired & the technician hasnt fixed it. Not only that he had laid it on concrete & scratched the outside. This is the worst experience I've ever had with a warranty company or service company. Aig won't even return my calls. Will never buy a Whirlpool appliance again.

Purchased the whirlpool cabrio platinum washer on Dec 2013 and the bearings went on it Jun 2016!?! To get the bearings replaced will be over $500. We had a washer that lasted over 15 years with no service before we purchased this piece of junk. I'm not the only one with this issue. This product really should be recalled by whirlpool. All Whirlpool offered was to purchase another washer that doesn't even match our dryer. I will never ever buy a whirlpool again and this knowledge of bad customer experience will be handed down to my 4 children and 4 nieces.

When I first bought this machine I loved the big tub, but I was concerned that there was no agitator. It confuses me how clothes can get clean if there is nothing to rub them again. Even in the olden days they rub clothes against a board. Well my concern is valid and I believe the washing machine industry needs to go back to the old model, as this new version does not work.

Never again will I buy a Whirlpool product. I paid over $800 for a new washer 51/2 years ago. I had it worked on twice under extended warranty. Now the bearings are out of the tub and it sounds like a jet taking off when it spins. I had whirlpool products in the past and they lasted for years with no problems. I have a friend who has a relative who is an engineer for whirlpool and his job is to engineer their products so they fail within a certain time frame. They don't want them to last like they use to. They now have gotten their product line to the point where they can tell when it will fail. This is crap. What happened to products that lasted like they use to. NEVER BUY WHIRLPOOL.

Don't buy this washing machine. All of my clothes are dingy and gray. I paid $1,751.96 for this set. What a big waste of money. Sometimes the clothes come out with dry spots and then some come out with lint like they have gone through the dryer and yet they are coming out of the wash. Often they are in a very tight large ball in the center of the machine. I distribute evenly around the machine and I don't overload. The brilliant engineer that decided the machine did not need a soak cycle is a person that has never washed clothes. Wish I would have taken pictures of some of the soil still left on my clothes.

Ordered this two days after my son came home from college. He had to be out of his apartment July 31 2016 and brought 4 years' worth of laundry with him. Monday my machine breaks, Tuesday I order this thing from Lowe's Arrives at 2:30 on Thursday and as it is being installed I ask why the water fill is so slow. It is trickling out like a child's toy. Delivery man tells me the water is completely turned on. He hears this remark a lot from people who buy this model. I put in my first load of laundry, a small load of about 6 things that I am washing for my mother who is in a nursing home. They have that nursing home smell. I push pause as the machine is cleaning to unlock the lid and peek inside. Oh my God the clothes are sitting on top of each other not even covered in water. I then shut the lid and listen to the tiny slush of the machine agitating. At the end of the cycle they smell exactly the same. Dirty.

I stumbled across this page on another mission and had to stop to add my exp. Perhaps I got lucky and got a good set but I'm on my 3rd year and my washer and dryer are my friend's. I don't have hot water connected to my washer and my husband is a shingle roofer so I often have to wash his clothes twice but my dog's beds come out beautiful and the sanitizer on the dryer removes odors very well. My water bill went down, I can wash my rugs and large comforters at home now. Plus they are so pretty. I'm sorry you are all having so much trouble but I love mine sooo much I just had to stop a moment to throw in a little positive.

Whirlpool Cabrio Washer - This is a horrible washer. I just read the reviews after having struggled with dirty clothes, smelly clothes, sour clothes and yes, our water bill is way higher using this nasty machine. I will never buy a Whirlpool again. Very VERY disappointed and dissatisfied with this machine. I usually always read reviews before buying anything but the sales guy at Garner Appliance said this was an awesome machine. We bought the matching set. And to read each and every "consistently" bad review with the same issues. They should replace these pieces of junk for us free. The dryer doesn't fall too far behind.

I bought my Whirlpool top loading washing machine 07-22-14. I so dislike the locking mechanism and will be certain to never, ever buy a machine with that feature again. It is so irritating to try to add something but can't because it's locked so have to hold the button 3 seconds to unlock and start all over. If there was any way to get around it I would. I will stay away from Whirlpool products in the future and will be sure to check the next time I buy that the lid of the washer can be lifted when not spinning. Also, I do not like that it sticks on rinse sometimes and the only way to end a cycle is to hold the button and then start over with much wasted water.

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You can't soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.

Bought the washer on November 2013. Today 1 August 2016 the driving motor broke. The cost of the motor is 650.00$. I will not buy another Whirlpool product ever.

Today, after five years of washing items in the Whirlpool Cabrio top-loading, HE washer; I am taking the time to express just how poorly this machines operates. Clothes do not get clean, dish towels with dried food still have food on them, and towels get holes. If I wash items with sand after going to the beach, the dryer vent has to catch all of the sand that was never washed out. Rust has developed on the inside and drips down to ruin clothes. I would take back my previous washer with the agitator that was over twenty years old in a heartbeat. When we needed a new dryer, we went ahead and bought a matching washer. Painful decision!

Bought this machine because of the large capacity. You have to wash every load on 'bulky' to get enough water in the tub so the agitator in the bottom does not rub holes in the clothes. And, we use the extra rinse cycle as well. Do this, it works okay but still get off balance a lot. The latest issue is the shaft bearings going bad and making a loud grinding sound on spin. There is another review stating this same issue. The service tech from Sears said that his experience suggests the cause of the bearing failure to be the brand of soaps that are used. Some brands like oxiclean, arm and hammer, and Tide turbo seem to degrade the seal that protects the shaft bearings from being exposed to liquids.

I have had a lot of washing machines in my life and trusted that Whirlpool would have good products. Well, with this top-loader, I couldn't be more wrong! I have never had a machine that just sloshes clothes around - at best - leaving them just as dirty! Our water bill has greatly increased on top of that - I AM SO VERY DISAPPOINTED! Unfortunately I can't return the bad merchandise since I bought at a Scratch and Dent store (just a dent on the outside does not interfere with performance...).

Wished I had never purchased it.

This washing machine has not worked well from the time I bought it two years ago. It never fills to the amount of water required to clean clothes, it is always off balance, so I need to adjust the clothes at least five times per load. I end up wringing my load out by hand. The clothes come out smelly and not clean. After the cycle is done all the clothes smell like mildew. The other night while doing a load, it made such a loud noise in the motor and started to shake up and down, and then moved forward, like it was going to take off or explode. I tried to do another load, but after it filled and started to agitate, it started to make a loud grinding sound and there were 25 minutes left, then the timer showed 26 minutes left, like the computer in the machine is messed up. I had to empty the water out, wring out a load of clothes including towels, exhausting.

Three days ago my washer Whirlpool Caballero has made a loud jet noise sound while spinning. While researching for a repair I've noticed many complaints about this type of washer. Is there any resources that will help me get this repaired?

When you purchase a Cabrio high efficiency washer don't expect clean clothes! But, you can expect holes, torn and, smelly clothes. It takes a ridiculous amount of time to wash. The machine I purchased has a glass top but it's dark and you can't see into the machine so that was a waste of money! If you wash clothes in 1/4 depth of water, nothing gets clean. Who even designed this disaster? I had enough common sense to know it was going to be bad but the salesman at Lowe's informed me that ALL washers were high-efficiency and getting a tub full of water days are over. I wish we would've just paid for repair and kept my old washer.

I purchased this piece of crap excuse for a washing machine, the Whirlpool Cabrio, almost 2 years ago, in September, 2015. Since that time I have had nothing but dissatisfaction about how it washes, and the extremely poor results. I contacted my sales associate early on, I was told, just like others who have purchased this machine, that it was a water-saving machine, and I needed to read the manual closely and just do what it said to do. I did that. Long story short, I am sick and tired of this machine, stopped using it, bought another machine that lets me choose how much water for each and every cycle, it washes extremely well, my clothes come out clean, it HAS AN AGITATOR, DIFFERENT BRAND, and I am very HAPPY with it!

Our washing machine - as part of a stackable set - is two weeks beyond the one year warranty. Washer breaks down, I order the replacement part to find out - after waiting two months for the part - that the washer is now being discontinued so the ETA on the part is NEVER. Ask what Whirlpool will do about this and am advised that they will offer me a discount on a washing machine that does not fit on the stackable dryer. Or I can purchase a new washing machine at more than the original cost of the stackable set.

We bought this machine in 2011. Within 16 months the glass lid broke. We purchased another lid. That one broke. Same spot, same condition. The "customer relations" at Whirlpool is terrible. They will do nothing to fix this other than offer us to buy another product at a discount. I will not purchase another Whirlpool product. They do not stand behind their products.

Whirlpool Cabrio Washing Machine WTW7000DW - I, too, purchased this piece of junk in February, 2016. The repairman from the store where I purchased this machine has been out 5 times. He has not been able to fix the lack of water to be able to get the clothes clean - or even completely wet. I have contacted Whirlpool and for a fee they will send out one of their own technicians. That's throwing good money after bad. Other than that - "So sorry. Can't help you." Unbelievable. So what can be done?

I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live.

I purchased Whirlpool only front load compact washer in June 2015 and lasted only a year before the door lock broke and getting F6 error that means mother board to be replaced. Whirlpool warranty department (AIG) did not bother to do a complete repair and offer buy out at a 75% of my purchase price. My five year warranty premium cost was not refunded. I do not recommend this model be purchased by anyone. Whirlpool washes its hands on the quality and reliability of its product in US and that is a shame! A service life the unit should be at least 9 years with affordable maintenance cost.

I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far the worst washer I have ever owned. It's a water saving device with extremely long cycles. The clothes don't get wet enough, don't come out clean and they do not smell fresh. I have to put them through 3 rinse cycles and often times have to re-wash my clothing. The cycles are very long, using more electricity, and it takes me 3 times as long to get my weekly laundry done. My clothing comes out more wrinkled and twisted causing longer time ironing. My old agitator style washer did a superior job compared to this piece of junk. I don't like the automatic locking lid, nor do I like the machine choosing the spin cycle for me. There isn't even a soak cycle. If I want to soak my things I have to do it in the sink and then drag them to the washer to rinse and spin them.

Purchased this washer 7 months ago. We are a family of 5 with A LOT OF LAUNDRY!!! I adequately researched a machine that could do large loads of laundry, WELL. I read at least 100 reviews and went forth. (Note to self that anyone giving this machine a decent rating, is a DIRTY, SMELLY, FILTHY LINEN WEARING FOOL who doesn't take much pride in their clothing cleanliness.) I proceeded onward and after paying A LOT OF MONEY for this 4.8 Whirlpool Cabrio Washer, I found out within the first two days of owning it, that IT IS GARBAGE! Regardless of the 4.8 drum size, you can only fill it less than 1/4 of the way with clothes, to even hope they will be touched by water.

This is the worst washing machine I have ever had and if I had known what I know about it now, I would never have bought it! It limits the water level and there is so little water that the clothes cannot wash freely so they come out a wrinkled mess and no amount of drying can get the wrinkles out. I tried less spin time, hoping that would eliminate some of the wrinkles and then the clothes are actually dripping water out of them and have to be put thru a spin cycle and you can only rinse and spin -- there isn't just a spin cycle. I tell everyone I know about this horrible machine and NEVER, NEVER buy it! It's TERRIBLE. I hate it and now I'm stuck with it! Boo for Sears (where I bought it) and BOO for Whirlpool!!! THUMBS DOWN WHIRLPOOL!!!

From the very beginning the washing machine did not clean the load. It doesn't even get the load completely wet. The best you can hope for is to utilize lots of fabric softeners to at the least make your clothes smell clean because they surely won't be. Don't even get me started on the load lock feature because it serves no purpose other than to drive you batty. When your 15 year old son offers to give you money to buy a new washer after owning the one you just bought there is nothing I could say more profound than that. How Whirlpool stays in business befuddles the mind.

This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

I have had the machine pair (Whirlpool Cabrio Platinum) for almost 4 years and up until a few months ago I LOVED the washer. I was advised when I bought the machine to make sure to read the manual, which was very helpful in learning to use it properly. I have never had residue on my dark clothing or ever had the clothes come out partially dry. I use liquid HE detergent nothing powder goes in the machine. I also read many reviews before buying it and a got some advice from them.

These are the worst sets in the world. We bought this set from a hometown store, had them 6 months and all belts on dryer had to have the belt on the dryer replaced, then 2 months later the washing machine went out, so the store did replace both and we've had them about 3 month. The dryer works great so far, the washing machine on the other hand not good at all! The tray where the detergent goes continues to have mold/mildew in it, the clothes come out of wash cycle smelling soured. We have this set inside and we keep our temp set on 67 in our home. There is no excuse for all the problems, not to mention that noise it makes when it washes!! I am completely disgusted!!

I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like I'm in a machine factory. It is so loud in the spin cycle that you can't hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.

Bought this washer and dryer on sale at HD. The washer hasn't worked from the beginning. The clothes don't get wet because it's an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears I'm having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

This washer is an extremely poor choice if you wash clothes. It has so little water it does not dissolve HE detergent, Clorox 2, or OXI Clean. After even one wash it does not clean your laundry. If you choose to wash your sheets (even though there is a sheets and deep washer setting) it's a joke. I could do better by washing things in the tub. I realize it's a low usage water washer but you cannot even add more water unless you put it in with a bucket.

We bought this for $400 at Home Depot in Mar 2014. After 5 repair visits over past two years, Whirlpool refuses to replace or refund. First repairs due to loud banging noises, which never stopped. Loads take forever to wash. Wastes so much water. Now, it just won't even start or drain. It is filled with water and now have to manually empty it. Basically piece of junk. I guess if you buy this brand, don't expect it to work or last very long. It's like renting a faulty appliance. Suffice it to say, I am done with Whirlpool.

I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.

Warning to anyone considering this washing machine. It has actually destroyed some of my clothing by twisting and tying legs and arms of pants and shirts tightly together and giving the clothes a beating rather than a reasonably careful washing. Rubbing your clothes on a rock at the bank of some river would be preferable to using this machine. It does not provide enough water to wash clothing without abusing it. I blame myself for assuming that no company would attempt to put a product that performed like this on the market. I bought this machine at hhgregg.

This "washer" is less than a year old. From the start it was horrible. I was told to call a repairman who came and charged me $200 and still the thing doesn't work. I have never hated an inanimate object like I hate this machine. Oh, and the dishwasher also made by Whirlpool and also new, leaks! I will never ever ever buy anything made by this company. It should be a crime punishable by imprisonment to sell such garbage. But they keep offering me service contracts for $395 to come take a look. Thieves.

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then it's repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.

On 5/3/16 I purchased an Amana high-efficiency, low water, top loading washer. What a joke, it is a piece of junk. There is no water so clothes don't come clean, and if you leave money in the pockets no worries. As it will be right there after the clothes are washed and dried (got matching dyer also). They don't even smell clean after two washing. And now you are to purchase a cleaner to clean your washing machine. This is truly not an efficient machine in any way.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that "HE" meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. I'm SO disappointed.

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. I'm a real satisfied customer. The machine was bought 12 days ago.

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.

This machine is JUNK and in need of a recall!! DO NOT BUY!!! This was purchased at Lowe's for nearly $800 a couple of years ago and what a waste of money. During the first year, they had to send out a tech that told me he was not familiar with top loaders and was not sure why the clothes were not getting clean, nor why they came out with a white residue on the dark clothes. We used the machine cleaner - which the cycles take nearly an hour (how is that efficient?), put in a load of dark clothes WITH NO SOAP and guess what? Then he had me dump in a gallon of vinegar to "clean the tub and the wall of the washer" and repeated the process and guess what? He informed me that it was just lint. Well, after several visits and using a suggested pin drop of soap, the problem remained. I finally asked him if he was so sure it was lint and not soap residue, would he be willing to taste the "lint?" It was soap.

Purchase whirlpool washer model W2W4800xQ2 in Sept. 2012. Had problem with lid lock after warranty. Now lid lock does not work, takes 1/2 hour to start wash and does no spin. Called whirlpool and they will do nothing. Repair will be $200. I opt to just purchase new machine. This machine is one piece of garbage.

I don't know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesn't get water on all clothes. Oh yes, it does save water... I've pulled things out with dry areas on them.

After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they aren't available. They then offered me a new dryer which would cost me $800. I am currently waiting for the "Product Exchange Team" to contact me. I'm not hopeful that will be of any use.

This is a horrible washer. It leaves a white residue on dark clothing and the clothes need to be rehashed. There is water that settles in to the fabric softener dispenser. Now the washer is leaking. My husband replaced the tub seal or whatever since he found this could be the problem while searching the internet. It is still leaking and we have no idea from where the water is coming. I agree with the other person that the Whirlpool customer service cares not that they've manufactured a defective product.

I bought this machine six months ago from Costco. It can't clean sheets. After two hours, I gave up and started a manual spin. My old machines lasted anywhere from ten years to six years.

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowe's to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I don't have a matching set in my kitchen.

I purchased a Whirlpool Washer at Lowe's on 02/29/16. After 3 weeks it simply stopped after the last rinse, never drained the water or starting the spin circle. One and a half month later after 5 service calls still no working washer. Whirlpool customer service just adds insult to injury. They refuse to replace to washer or to issue a refund. Apparently they don't care if their customers have to use a laundromat indefinitely after buying one of their washers.

We purchased the washer on April 25, 2015. It has been an absolute nightmare. Reached out to Sears within a week of delivery because the wash cycle was way over an hour. Is a terrible machine, my clothes come out dirty, is damaging my clothes and Sears says I cannot return it because according to them I haven't had it fixed enough times. It washes for over an hour at times. It takes water and releases water and goes to wash again but is not cleaning the clothes. As a homeowner we pay water, and electricity and perhaps I wouldn't be so upset if my clothes would come out clean.

Whirlpool Cambridge Model #WTW7300DW0 - Someone needs to help us consumers with this wash machine purchase being refund our money back from Whirlpool. It literally eats my clothes. I have 23 shirts that have pin holes in them and 1 shirt with large holes in it. I also have a ruined comforter and blanket. The comforter has soap stains everywhere which don't come out so it's not cleaning the clothes, the blanket (which I've had for over 30 years) was frayed one side, seam torn off - the piece never came out of the wash machine. I have pictures attached of the damaged. It's suppose to be Water Efficient - that's a joke! I do 1 set of king sheets. It runs for an hour and 20 minutes and fills water to the rim of the washer and does this twice. I'd like them to pay for my water bills!

As a consumer, I'm very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times I'm washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesn't clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CAN'T GET IT OUT! I've tried it all.

The washer in this set is my biggest complaint. I have followed all instructions and tried different methods time and time again and the clothes never come out fully clean. I too experience all the other complaints on this site as well, stuff still left on clothes, dry spots, stains not removed after being pretreated etc. I did some research before buying this set and saw some good reviews, don't know who wrote them but obviously they were highly inaccurate. This is my biggest purchase regret ever, as this set cost about $2500, so disappointed.

I have to agree with a previous responder. I have a 6 yr. old Cabrio washer. Everything else works fine except the motor control board. Paid $72 for an estimate and they tell me $350 for parts & labor to fix it. $350 to fix a $439 (new at Lowe's) washer? Do we now have disposable large appliances? You can do better Whirlpool. This has been a good washer. You shouldn't be pushing me to buy a new one so quickly.

I purchased a whirlpool duet washer & dryer several years ago. In the 3rd yr or so, the dryer kept shutting off with beeps prior to clothes dried or cycle completion. Whirlpool gave me an option for an extended warranty given that the orig one had long ended. I purchased it - a one year warranty. In that year I have had technicians to my house 6-7 times to diagnose or swap parts. They eventually swapped all 3 boards on the dryer. It still shuts down before clothes are dry.

I HATE this washer!!! Did I say hate this washer? YES. Do not buy it. Delicate cycle. Ha ha ha. NO!!! Good thing I'm retired because I need to check it every 5 min to see if it's getting clothes wet or untangle a mess. I find I use the rinse and spin cycle once with a little soap and run it again to rinse. A lot of extra work. Sheets washed in the deep water cycle turn into a giant twisted mess if you don't stop machine and untangle everything. Hate it. Hate it. Do not buy this machine. I use more water by washing things twice or fewer items. What a waste of time!!! Locking lids are the worst thing ever designed. Why?? Don't tell me some stupid kid is going to climb in it. We should have a choice or be able to disable it!!! Worst machine ever designed???

If you want clean clothes don't buy this machine(Cabrio Washer)! First of all I find that my clothes have dry spot on them when I pull them out of the machine. Whirlpools response is that the machine spins at such a high rate that the cloth will actually seem dry. Doesn't make sense to me that a shirt that has another garment on top of it gets dry in an unexposed area. I have also been told to always use the "high water setting". This helps but the clothes still are not clean. Also my dark slacks come out with residue lines on them - Whirlpool's solution; never wash anything in cold water.

My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

Purchased the m/c in 2011. Entered into amc for 3 years. The m/c broke down more than 15 times during the period. First they asked me to use liquid soap in place of powder then they asked me to use water filter then asked me to use a costly powder to clean the m/c to remove dirt. All these were supplied at good cost. In addition to cost of amc I am forced to an additional cost of rs 5000/ per year in addition to AMC cost of RS3700/ per year. Even after all these expenses m/c is still giving lot of problems. Latest case is m/c was attended for 2 days on 20/04/2016. Within 20 days the m/c failed again on 11/05/2016. I HAVE DECIDED NOT TO GO IN FOR WHIRLPOOL WASHING M/C ANYMORE IN MY LIFE. Any more reasons needed for the review. I AM SUGGESTING TO ALL MY FRIENDS & RELATIVES NOT TO BUY WHIRLPOOL WASHING MACHINES ON ANY ACCOUNT.

I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they won't give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I don't want another Whirlpool product. This is the worst customer service ever.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry...

Every washer I've ever had has just a spin. Why don't these new washers? If the washer is un-level why would you add more water? They need a spin cycle to drain the water out of it. No more rinse and spin just a spin. Very aggravated.

I purchased this washer from Lowe's 5 months ago. I did not purchase a store warranty. Started having problems 60 days later. I have to deal with a Whirlpool rep. The company is 150 miles away. They have been to my home 3 times to resolve the issue. They replaced an air trap. The problem... my clothes still won't spin dry!!!

We purchased a top loader Whirlpool Cabrio Platinum Washer and within a few short months noticed a mildew-like smell emanating from it. This is DESPITE the fact that we leave the top up the entire time that the machine is not in use, we use hydrogen peroxide and ammonia in our loads of laundry in order to kill any mold present and my husband painstakingly hand dries the interior of the drum after each load of laundry. He also puts hydrogen peroxide in the fabric softener dispenser in an effort to kill the mold/mildew. None of this has helped to mitigate the ongoing mildew/mold odor. We have run across other online reviews which suggest that the Cabrio does not fully drain the water in the washer leading to the potential for the development of mold and mildew. This is very upsetting as we paid a lot of money for the Cabrio and had high hopes for it.

UL code displayed for six months. Will not spin. Makes a squeaking noise. Recently noticed a black greasy residue around the machine. The bottom of the machine is covered with it. Have had the Cabrio for 5 years. Seems like a bearings issue. Expensive machine. Whirlpool said there are no reported issues with my model even though there are thousands of people on several websites who are having the same issues. Apparently, Whirlpool is in denial and not willing to save face with consumers and correct a horrible washing machine. Definitely will never purchase another Whirlpool appliance.

As I write this, I am on my 5th service call in four months of ownership. The machine runs short cycles and requires us to not only do an extra rinse, each load requires an additional Quick Wash (with extra rinse) to get the detergent out. We use so little detergent that a 75 fl. oz. bottle has lasted four months with over 50% left. The techs Whirlpool sends are great. The call center first level people are fabulous. The supervisor is not helpful proclaiming that it was fixed. However, we still have to re-run the clothes every time.

My old Whirlpool stopped working so I purchased a new one 2 weeks ago. I have had 3 items ruined since using this machine. It is leaving blotchy spots on the clothes and they will not come out. I do not use bleach but the spots look like bleached spots or stains. After reading other reviews I would like to know what the manufacturers are going to do. It is not very economical if we have to rewash everything or replace clothes the new washers are ruining. I have just spent hundreds of dollars for something that does not do its job and would like to know what the solution is. Is there a model washing Machine out there that still cleans clothes? Since mine is only 2 weeks old can I trade it in (Lowe's)?

I should have read reviews prior to purchasing the Washer and Dryer. The washer sucks big time. Does not clean clothes. Leaves soap in clothes. The repair man said "use 2 tbsps. of soap". Still soap in clothes. I use 1 tablespoon of HE soap. 2 1/2 hours for 1 load because I have to use deep water and extra rinse on first wash. Then I wash again with no soap. I HATE this washer. Whites are now yellow after washing. Cannot do lightweight comforters. I am at the laundry mat more than using my new washing machine. Dryer is ok but does not remove any lint from clothes or towels. I always trusted Whirlpool. Not anymore.

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

We purchased this Whirlpool washer 5640XW3 from Lowe's. It doesn't clean the clothes. Even if I run them through a second wash cycle, the clothes are still not clean. Called Whirlpool and they said nothing is wrong with it. I use HE detergent and load clothes around the agitator as directed in the manual. Still, clothes are not clean.

Cabrio ("h2low system") top load washer ..USA 120 volt - A true piece of crap... Bought 2010... Even when it does work, 5% of any load will NOT spin out... The damn thing will refill its tub with rinse water to redistribute load so as to get a spin out. SOMETIME month ago, thing just dies... nothing. Technician comes out for two hours it's the shift sensor. Replace for 200+ bucks... done. Works for three weeks, dies, tech is back. 4 hrs... it's a bad processor board. Ordered 140$ rebuild, comes in mail few days later. Tech is back, replaces board. We have smoke!! Looks like a bad motor part. I could go on... but why. Never ever buy one of these sorry pieces of dreck. Absolutely the worst. Poor quality even when it works. Horrible wash quality. Never again Cabrio. Remember it.

I have bought what I thought my dream washer and would never need to buy another one. I told people about it and could have sold many of them. That was in my first year. Now I am into our second year with them and it quits. It cost right at 500.00 and when I called Sears, the company I bought it from, they charged me a service call and says it will be $585.00 to fix. WHAT? This is a lemon. If I were to buy a car and have this sort of problem they would warranty it. Why not appliances? This is an outrage. This should be illegal to sell.

Whirlpool Cabrio 5.3cu washer. I received delivery of this washer the first week in March of this year (2016). The capacity and multifunction options were two of the reasons I was interested in this model. Unfortunately, it has been a HUGE overall disappointment. I'm not sure what the issue is, but either the water saving feature or the lack of agitation means your clothes do not get clean. Additionally, washing towels or anything on the bulky/sheet setting leaves clothes/towels/sheets SOAKING wet. Not just damp... SOAKING WET. There is literally standing water left at the bottom of the washer at the end of the cycle. Obviously, this poses a problem for drying as dry time requires 4 times longer than it should which is a major wear on your clothes. Because this washer does not offer just a spin cycle, there is no way to resolve this except by hand wringing or throwing in the dryer to dry for 4 hours. Would absolutely NOT BUY again.

Bought a New Whirlpool washer. Was ok at first then began to have problems. Called a repairman. Only to find out it was made in Mexico and was a piece of junk!! So in order to fix it the cost was 300 dollars. Then I was told that all the new washers were not so good. My heart broke. If you need a washer you're in for a problem. Look to see where they are made. There's more new washers in the junkyard than ever. Buyer beware.

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If you've got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when I've had great luck with Kenmore.

Reading the many reviews of malfunctioning washers and other appliances, I wonder why organizations like Consumer Affairs and Consumer Reports do NOT help the many cheated customers form a class action lawsuit or boycott or some other means to effectively organize and force manufacturers to return the full cost of purchase, taxes, shipping, moving and repairs for 5 years for every product. The manufacturer have NO consequences for selling shoddy, malfunctioning but terribly expensive products. We are all being taken for fools by the corporations.

I owned a Kenmore washer for approx. 20 yrs that endured 6 kids for most of that time period. When time came for a new one, I had to have the latest model, and settled on a Maytag Bravos approx 3 yrs ago. This was a huge mistake - I paid between 600-800 for this machine, and it is a piece of garbage. The repairmen here yesterday explained to me that Maytag and Whirlpool are now the same company, and also that all these machines are now made overseas because of cheap labor. In a nutshell, I was given an estimate of at least 300 to repair this piece of crap - he explained that they are only made to last a few yrs -where is the justice in this situation? I really don't get how these big companies get away with selling crap, knowing all the while that the consumer is getting screwed - yet people continue to buy them..

I bought a Whirlpool Cabrio Top Loader High-Efficiency Machine on March 20, 2013. 14 months later, it failed. When I called customer service I was informed the 1 year warranty had expired (I knew this already) and that all they could offer me was a $319 extended warranty to fix machine and guarantee covered future repairs. Luckily, I had the machine repaired at no cost to me after complaining to the sales people I bought the machine from the year earlier. They contacted their Whirlpool representative who had the repair covered.

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

Purchased this set in January of this year 2016. The loudness of this machine struck me first along with the constant banging of the pipes in the basement when filling with warm water. The agitator is very loud. Thought I was trading up from a 10 year old Whirlpool front loader set. There is hardly any water in the washer when running a full load. I take clothes out that are not only a twisted tight mess but in some spots are not even wet!!! The dark clothes inevitably need to be rewashed because there is white residue on them!!! I have used the pods and liquid and it doesn't seem to matter, happens with both. Customer service has no answers and say they've never heard this before.

Bought this front loader washer. It is unbelievable this thing will not wash a load properly. It refuses to spin at high speed because it is constantly out of balance even if you only have one or two garments and it keeps saying add more garments. As you keep adding garment it's even worse literally. If you have anything that is heavy in this like a towel or a pair of pants or a hoodie or something like that for sure you're going to have to wash one thing at a time. I will never buy another one. I wish somebody would sue the living crap out of him for this piece of junk. I want my money back...

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didn't do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

Whirlpool Cabrio does not clean clothes and leaves white residue. I have had it for 1 year. Spent so much money on this set of washer and dryer and it is a piece of junk. Whirlpool customer service does not care or respond. Worst purchase ever.

The company I work for bought a new washing machine a couple of months ago to make it easier for those that do the laundry here. The washer was suppose to be this great washing machine which has turned out to be the biggest piece of trash on the property!! Every couple of loads you have to turn it off and hopefully the computer in this Whirlpool cabriolet will reset so you can wash a load of clothes. You have a 50/50 chance it will work. DO NOT PURCHASE THIS MACHINE. IT IS THE WORST WASHING MACHINE I'VE EVER USED!!

Had this for just over 2 years with light use. Bearings are shot, $600 to repair. Whirlpool has a 1 year warranty, so it's going to the curb. Would rather spend $600 on repairing a piece of junk. Way to stand by your product Whirlpool.

Cabrio washer - I have always had a Whirlpool appliances and have always been satisfied with them, but this is the worst washer ever manufactured. I bought it to wash heavy loads of jeans and it takes me all day to wash 1 load because it is always out of balance. No matter what setting I put it on I have to keep rearranging the load. Without putting up with that, the load takes 87 minutes on bulky wash. That is far too long and then you add all the time I spend rearranging it to get it to work. I think there should be a recall or at least admit you have a poor design. My son works for Whirlpool, but I'm not sure I will be supporting this company again.

I am writing this review because I have been working with Whirlpool regarding our Cabrio washer for the last 9 months. Ever since we got this washer, it leaves a stain on our clothes, especially dark cottons. It looks like a grease stain. The machine is still under warranty (though we did purchase the 5 year warranty), and we have had the technicians out 3 times to figure out the problem and fix it. They even had another company come out to do a second opinion. They are stating that the machine is functioning and therefore there is nothing they can do for me. All of the tests the technicians do come out normal, and therefore the machine is functioning, never mind that it still leaves stains on many of our clothes on a regular basis.

I had my old agitating washer for 8 yrs that went out. I liked Whirlpool so decide to try their washer. Found the Cabrio washer (SWS5000WO) and thought without the agitator it would give me more room for clothes to wash better. Boy was I wrong, no matter what cycle or what size load it is off balance on the very first spin. I have to stay near by to stop the washer before the first spin adjust the load and start over again. Jeans and towels are impossible to clean. It throws the tub so bad it has pushed the side out. I have checked the balancing rods and they are fine. After reading other complaints realize the Cabrio washers are terrible. I will be looking for a refurbished washer with an agitator and doubt I will buy Whirlpool again. They should have a recall on these machines. They are terrible.

I hate my Cabrio units. Don't waste your money on these machines. I stay frustrated because I have to work so hard doing my laundry. Clothes not clean, laundry liquid on clothes, parts of clothes not even wet, debris left on dark colors from spin cycle, lint all over dark clothes from dryer! Mad in Texas.

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I don't know by WHO but would love to have a chat with them.

As I write this my Whirlpool is roaring because a bearing is probably going bad. I've owned this washer for maybe 5 years. They designed this washer poorly. If you leave change in your pocket as everyone does then it will end up in the bottom below the basket and get trapped. And it dislodges, and it will, when the drain pump engages it will blow the coin through and it will break the plastic housing. It needs two beads so that NO COINS can get through if you wash them. Very disappointed customer.

Bought this washer in 2013 for close to $800. About a year and half old it got real loud sounds like a freight train. Asked whirlpool repairman about it, and was told it is a main bearing going out. He said it would cost over $500 to fix it. Whirlpool warranty sucks - only one year. Called whirlpool, told them the problem and asked if this is a problem with this washer. Got told no they have no problems with it. Found out later not only do they have this problem with it they change design because of it. Repairman said his own daughter had same problem and he had many service calls on this model all with same problem. WHIRLPOOL WILL NOT REPAIR OR REPLACE PRODUCT WHICH IS A MANUFACTURE DEFAULT. It sets in our house unusable. I will never buy a whirlpool product again. Sad because that use to be all I would buy.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I can't even remove my clothes until I fight and get mad enough to write a review. What's up with these new washers?? Get rid of the slots on the Agitator!!

I purchased this LOVELY top loader on May 19, 2012 - the lid is broken and won't stay up. I am 4 ft. 11 inches and I need a stool to reach the clothing at the bottom. Kind of hard to hold up the lid and scoop clothes with the other hand!!! Today, I discovered it is rusting from the inside out!!! From what??? Pulled it forward to clean the floor underneath and discovered it has rusted and corroded even on to the matching dryer - white finish!??! Guilty by association! AAAHHH!!! I wish I could upload the picture! Whirlpool and LEON's warranty - they have some explaining to do.

WARNING: Do not get the warranty plan through Whirlpool if you have stackable washer and dryer, you will have to remove the dryer yourself before they come out to service your appliances. I was willing to pay extra to have them take it down, the contractor said I had to call the extended plan service, yet 6 telephone numbers later to include the complaints department to no avail... Whirlpool contracts out so get your own and you may save a few dollars!

Whirlpool Duet - they are highly rated and are aesthetically pleasing. Highly rated, they are expensive, my last Duet w/d didn't last as long as expected. I've had to repair both machines once since I purchased them. Good quality is of utmost importance, plenty of washing and drying options, front loading washing machine, full size extra large capacity, attractive machines, good reputation for quality and lack of repairs.

Bought the pair because they had several wash cycles and dry cycles. The price was reasonable. I have always liked Whirlpool, but after buying this set, I probably wouldn't buy Whirlpool again. Most of the rinse cycles are spray rinses. If you are using the liquid softener option, the softener gets on the clothes and the spray rinse doesn't really get it rinsed off. I have had to rewash because of the fabric softener stains. So there are only two wash cycles that I use because they have a full rinse. The hot water isn't really hot because the machine adds a little cold to save energy. The dryer is great. I've had these for three years and can hardly wait til the washer breaks down and I can get a new one. I will try to find a machine next time that doesn't have mainly spray rinse cycles. I realize this is a save energy quality, but I don't like it. I want my clothes rinsed well in a tub of water, not with spray.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes don't sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, I'd shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.

My son purchased it for me. I liked the front loaders, but my son purchased a top loading machine, and I am kinda glad, cuz I am able to soak laundry once again. When I purchase a brand I hope to get a lot of usage out of my purchase and hope that it lasts a long time. I feel that appliances should be made well enough to stand up to the work they were intended to do and not fall apart easily. I want a washing machine and dryer that will be a workhorse. I do not want to pay out a lot of money for the product, and do not want to pay out a lot of money in repairs.

I chose based on the current ratings of the machines. They look nice and they can handle large loads. I think EPA has changed wash machines to be back into the 1920's. I put my clothes in and there is no agitator in the center. My clothes come out twisted tightly into little round circles or balls, not much water but now it takes over an hour to wash my clothes. So we are conserving water but using more power, I also have to iron sheets and clothes because they are so twisted and wrinkled. I used to stick my clothes into the washer, select a cycle and go on my way and now I have to answer 5 other selection options, if I don't hold the button in long enough it just turns off.

Too many things to go wrong because of computer brain functions and I am not pleased at having to pay $125.00 for a diagnostic and then find out that the problem could be any one of twelve options. Brand reputation is somewhat important as the reputation of a company is usually based on customer satisfaction. Low quality construction is definitely a deal breaker. Expensive repairs are an equal consideration. An energy efficient, stackable pair would be my favorite option as I am a single adult with little need for a larger model machine in either capacity.

Just acquired this model, used, June 2015. I like the capacity of the drum. The heat it puts out and the cut down of drowning time. When shopping for a washer and dryer I look for Capacity, Discounts, and Energy efficiency. It doesn't matter about Brand reputation. A deal breaker for me is the number of repairs, how well it operates, and if I paid too much for the unit compared to the output of quality like no heat or water leaking. The hidden trade name that backs up the quality of the machine. This one being an Estate made by Whirlpool, W10287575A; It's 29" Electric, Front load; with a variety of working features.

Nice looking, prices very fair for quality product. Options are always good. My mom used Whirlpool. That thing that goes in the middle of the old time washer is now gone. That thing would rip or stretch out clothing bras. Anything that was nice it would make it look horrible. I've had my washer and dryer for 6 years and they still work like new. When shopping for a washer and dryer I do look for capacity, energy efficient and the brand. I prefer to stick to the old school brands just like my mother did. I must admit that I do love the fact that it is an HD high efficiency washer. The deal-breaker would be a low quality construction made a washer or dryer nobody needs to have problems with it. If you're spending that type of money you need to get good quality items.

Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting.

Whirlpool Duet pair. Like Whirlpool products and have had good experience with them. Have had the pair for 3 years. Like the way they wash and dry. Clothes do not take a beating. Only dislike is the vibration on the washer. I look for capacity and extra features such as: steam option and extra cycles. Now I also look for noise and vibration. Would definitely like to stay with Whirlpool. Definately cost is important, but for the sake of a few dollars more the options and the brand are something to be considered. Having a steam cycle and wrinkle cycle are important in any dryer.

Whirlpool Washer WTW8700EC + Dryer WGD8700EC. Bought to replace a 35-year-old Whirlpool set that is still working and had no repairs in that 35 years of ownership. Gave to family member and it's working well. Was not a cheap item but well worth the money. It performs beautifully. I chose Whirlpool. It is a proven brand with a long history of reliability. When I bought my last Whirlpool, I bought the top of the line model washer and dryer. They say "you get what you pay for" and that holds true in my case as has with many others who believe it! So this time I did the same thing and bought the best top loader they had. It has many options I still need to learn. I just use it like the old machine and don't need to worry about types of fabrics or making mistakes. Just follow the instructions for detergent and softeners and all is good.

Whirlpool Cabrio - good consumer rating. I've had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when I'm not using it. I've also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and I've had it for 2 years without any repairs.

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

Whirlpool Duet - Steam cycle and sanitize on wash. Dryer is fast and automatic cycles actually work! Have had the washer 4 years and the dryer over 10. We like the Duet Washer because it had a steam cycle and a sanitize cycle plus it has a light inside that helps us see the laundry in our dark room or at night. Also we have been very happy with the cleaning - does a great job and gets the dirtiest clothes clean. The Fan Fresh feature and Delay Start are very handy especially for busy parents who may forget the laundry is in the washer.