Whirlpool Washing Machines Reviews

DO NOT buy a Whirlpool washing machine! I purchased a Whirlpool top load washer w/ agitator less than 4 years ago for $630. The motor has gone out & all Whirlpool is offering is 20% off a new one?! Why would I buy another??? Model WTW5105HW0…

How about a Whirlpool washer so things wrong with it about the biggest one and five 2 1/2. I couldn’t even reach the bottom. After a year it started shaking, jumping all over the floor. I was referred to Paradise appliances to fix it by them, but in the contract, they will pay anything to fix it. I had them out six times. I ate the price of my Washer and had to go and buy another one at Lowe’s. I was so upset and so don’t buy this machine. Don’t buy whirlpool unless you wanna watch it all over your floor. The guy told me to strap it. I feel they should’ve offered me a new machine, a discount or give me my money back, but they absolutely did nothing.

Although it has a large tub it can't handle a large load. 3 towels max. It frequently stops before it finishes a wash cycle, constantly doesn't spin and drain requiring you to take the items out and hand wring the water out before putting the clothes in the dryer. Errors a lot and the solution they offer is to call a repairman. At that rate I would be having a repair man out about every month. I have to unplug the machine, unload it and start over. In the beginning I called for service but after spending over $1,000 on a machine that seldom worked properly this seems outrageous. You don't have the option of choosing what you want to do. You must pick one of their preselected options. The worst experience ever.

I am currently fighting with Grand Appliance and TV and Whirlpool for same issue. Broken upon installation. Purchased on 2/18 and first service call that same week. They kept telling me there was nothing wrong. Rocking all over the place and sounds like a hammer banging even when washing some underwear. 3rd service call and they said the shocks were worn out and this was not a new machine but would not put into writing. BBB did nothing. Credit card dispute closed because no response from the business. How can they get away with this?!

I am so disappointed in my four Whirlpool appliances. Washer, refrigerator and dishwasher and oven. All are 1.5 years old and one is dobs and three of them work terribly. A huge waste of money. What a waste.

We purchased our Whirlpool washer and dryer, and in the first month had their repair man out three times. The washer walks all over the floor! Whirlpool customer service was very condescending and got upset with me. They said the load was unbalanced. When I pointed out that when any washer spins, that causes an unbalanced load. They still blamed me. Horrible customer service! So I'm stuck with a washer that walks across the floor, only being held back by the hot and cold hoses. I will never buy another Whirlpool product. Quality sucks and so does their customer service!

Complete garbage. I've had 2 in three years. First one the shift went in 1.5 yrs. 2nd one sticks on rinse but doesn't rinse, and lid wouldn't unlock. Total trash, I will never buy another one. Buying LG.

I purchased a 2-in-1 Whirlpool washing machine model WET4024HWO in June 2023. In February 2024, the wash cycle remains soggy wet throughout the entire cycle. After several calls 2 different repair companies and 7 service visits my washing machines is still not working.

Fair and honest warning: if you see "Auto Sensing" on a washing machine, take a hard pass. I'm on my second brand new machine. I returned the first one the day of purchase. This dumbed down, completely superfluous high tech "feature" is nothing but another unnecessary creation dreamed up by a kid who has apparently either never washed a load of clothes or one who believes people cannot choose the correct amount of water in which to wash their own clothes.

I bought a Whirlpool front loading washer, model 7MWFW5622HW2 at the end of December 2023 for my vacation home in Mexico. It started acting up in January to where it would stop when trying to enter the spin cycle. Did that a few times, but somehow always got it working again. I was out town for 3 months. When I returned in June, same thing happened and I could not get it to reset. Still under warranty, a technician replaced the electronic board, same results. Now he thinks it may be the water sensor. Talked to a washer repair technician and he says this model is a complete lemon. Whirlpool won’t exchange it, saying the warranty is only for repair. I have been without a washer now for almost a month. Ready to put a stick of dynamite in it. Will never buy another Whirlpool product. Besides not being very intuitive for usage, it is also extremely noisy. Do not buy this model.

I purchased my new Whirlpool washing machine just about a year ago. I have had the service team out 3 different times. The machine operates very LOUDLY when changing cycles. They say there is nothing wrong and that's how it's suppose to be. NEVER BUY a 2 in 1 removable agitator Model WTW4957PW. You will be thoroughly disappointed. This is my second Whirlpool 2 in 1 removable, absolutely tell you this is not how my first one operated or I would have never bought my second one. EXTREMELY DISAPPOINTED!

Just spent an hour trying to get information about how to add liquid fabric softener to my new top load model wtw5057lw0 clothes washer, to no avail. The website's saying they will give you a quick start or owner's manual only take you to sales (for new appliances or service warranty programs). The phone number to call no longer works and if you should get to what is listed as customer service, guess what?, It's really a sale group. Shame on you Whirlpool! I'm sure my builder who "Lost" the quick start guide got a great price from you because if anyone reads your reviews they wouldn't buy a whirlpool on their own.

### Negative Review for Whirlpool Appliance Company and Lowe's. **Review:** I am incredibly disappointed and frustrated with both Whirlpool and Lowe's regarding a washing machine that has been nothing but trouble since its original delivery in March 2023. From the start, the machine was defective. We purchased the washer from Lowe's and were advised not to return it to the store but to contact Whirlpool directly. This has proven to be a catastrophic decision. Over the past year, we have made numerous calls to Whirlpool and have had over 12 service technician visits, yet the washing machine remains unusable. Despite the warranty, which is supposedly a repair warranty, the machine has been unfixable. All parts except for the drum have been replaced, and now Whirlpool claims that they need to replace the drum but are unable to provide one.

Bought Whirlpool model #WTW5057LW $784 at Lowe's 10/2022. Starts agitating before clothes are wet and causes clothes to tangle and throw machine into unbalanced load...on Whirlpool recommended cycle settings. This constant unbalance loads has caused machine gear box (agitation/ spin functions) to completely stop.. MACHINE BROKEN after less than 2 yrs of use by 2 adults!! VERY POOR QUALITY.. DON'T RECOMMEND.

Got a Whirlpool top loading washer about 18 months ago. Model #WTW5010LW0. It stopped working this weekend. I called whirlpool and they only offer a 1 year warranty. Why would a brand new never used appliance break after only 18 months? It starts sensing and now just stops after a few minutes without ever starting to fill. Look like it may be a common problem with the motherboard after a short amount of time. We only use it mildly. Do not buy.

I bought a Whirlpool 360 Bloomwash Pro 9.5kg washing machine from Vijay Sales Uttam Nagar store last month. I have used it 3-4 times till date however the results have not been satisfactory at all. The clothes do not get cleaned well and the lint of some clothes gets onto another cloth which damages the clothes. A few of my clothes have been damaged for such reasons since I have been washing in this machine. Stains of Liquid detergent remain on jeans sometimes and I must wash it twice, but excess washing again damages the cloth or affects the quality of fabric. Any other type of stain or dust from heavy clothes does not get fully washed.

DON'T WASTE YOUR MONEY!!!! I'm less than impressed with this washer. I purchased this in February 2024 and it's already broken. We had a tech come out and replaced a broken lock, faulty pump and bad motherboard after 2 service calls. I called customer service (more than an hour with this call). They transferred me to 4 different customer service reps then stated that they had trouble locating the motherboard and NEEDED 10 BUSINESS DAYS to locate the motherboard and even then they don't know if they will locate the motherboard or be able to give my money back. I have kids and can't be taking them to the laundry mat to wash all my clothes. All I can say is if you really want to waste your money on a poorly designed washer, please buy a Whirlpool, Kenmore or Maytag.

Bought a Whirlpool washing machine on 7-20-2023. Within a month it needed a new motor, which we got & has been working fine, until a couple weeks ago. We have been on the phone with their customer service several times over the last week. This is ridiculous! We can't get a service guy to come look at it! Will NEVER buy or endorse Whirlpool EVER!!

Water levels are terrible in newly purchased (March 2024) top load washer Whirlpool model WTW5105HW3. Laundry is not fully wet during wash cycle. Rinse cycle water is no better. Laundry comes out dirty even though I choose max water levels for wash. I have to add water, several buckets, to fully cover laundry and give adequate room for movement of items. Disgusted with this Whirlpool product. Sensors are way off and need to be adjusted.

We bought model wtw8127lw1 on 1/20/24. Too loud noises. Tech came three times, changed control board. PROBLEM STILL EXIST. Tech said this how it is designed. Have to live with it. Whirlpool customer service is joke. Do not waste your money.

Updated on 05/09/2024: As I said in my first review our top loader Whirlpool stopped working after 1 year and 3 weeks. We contacted Whirlpool and they said since we missed our warranty by 3 weeks they would fix it for free parts and the work. So they sent out a great technician from **. I wish I knew his name but my husband worked with him. He looked at the machine and as I was told the sensor wasn't working. He went out and got a new sensor and a few other parts. He installed them in a very short amount of time and gave us some good tips on keeping the machine working. So look up using vinegar and baking soda once a month to keep the lines clean (find out how much baking soda and vinegar, my husband has that info). And I would add that the first wash was great, the second one had a problem maybe because I changed the setting.

Do NOT buy Whirlpool, they do not stand behind their products. I purchased a washer in Feb 2021 for $913.23, the interface board has gone out at exactly 36 months. The cost for a new circuit board is $594.00. I tried to get a concession for part and they want to give me a code to purchase a new washer (which I have already).

Bought a Whirlpool washer in January 2023. Never worked properly even after 3 repair companies and 9 trips to our house. We exchanged it for a new whirlpool same model and the exact same thing is happening again. Avoid this product and company and save your money.

The only thing I don't like is the Auto Sensing. If you try to do a really small load, it can't seem to sense what is in there and fills like a Deep Water wash anyway. I prefer the old way of choosing the load: small, med or large

We purchase a Whirlpool 2 in 1 removable agitator from Menards in October, 2023. The tub quit draining in March of 2024. I have not been able to use my machine for over 30 days as they say the part is on back order.

Do not ever buy from Whirlpool. Our washing machine has never agitated - at all. We are on our FOURTH service call with Diamond Factory Services to get it "fixed" but all they do is determine there's some other random problem, because they get paid by the number of service calls they make, so obviously, they want you to keep calling, and keep making service calls. The retailers won't return their products because of this racket they have with Diamond Factory Services.

Would not waste my time or money on Whirlpool! The washer is 4 yrs old, it does NOT clean the clothes. No matter what I do it always throws a LF and cuts off, every time it's used. Clothes are just as dirty coming out of machine as they were going in.

Whirlpool not worth the time Or money better off getting an off brand! My washer has new tore up since Feb 5, stil not fixed, whirlpool hired this bootleg company to fix it. They sent 2 guys out that look like someone off the wrong turn movie! Anyway I have called the company and whirlpool still same answer. DON'T WASTE YOUR MONEY. REPAIR TIME SUCKS

I bought a Whirlpool washing machine at Best Buy and honestly I don’t recommend buyers this machine. The machine doesn’t load enough water, even if I select deep water my clothes come out with dry patches. I understand these machines have a sensor, but again the water isn’t enough to cover the clothes and I have to push down the clothes and add water myself with a bucket. As you could see in the picture I put two small blankets and that is the most water it takes. I wish I could return it and buy another brand.

Bought a Whirlpool top loader cloth washer almost four years ago and the agitator broke. I had a Maytag prior to and that lasted 12 years. Very disappointed in Whirlpool for poor quality manufacturing. It’s only my wife and I in the house so it’s not like there was a full house worth of laundry. The irony is that Whirlpool inferior manufacturing is made worse by requiring special tools to fix and repair them. Typically we can repair things but the washer requires special tools. I suspect this is by design to get people to buy new instead of repairing. Very disappointed with Whirlpool. Never again.

Bought a Whirlpool washer and dryer less than 3 years ago at Lowe's. It was expensive and the washer is all electronic with the push button panel. See photo. Like so many other reviews this model is a lemon and not worth bringing home. The main panel went out along with water sensor and throws out errors that only a tech can fix. It was going to cost almost $700 to repair and we decided to get a new washer. I would NEVER recommend this machine to anyone. Big thumbs down. We had Kenmore's before and never had any issues! If I had read these reviews prior, I never would have purchased. In hopes this will help some other potential buyer.

After purchasing a Whirlpool washer and dryer for our new home in 2018, my washing machine just quit working (mother board) and dryer does not dry well no matter the settings. Extremely disappointing since Whirlpool used to be very dependable. My new washer will be LG.

Whirlpool washer 4 years old needed $400 in repairs, four months ago. Now needs more parts, which did not arrive when the dealer said they would. We opted to replace the unit with one from LG. Very disappointed in this brand.

I bought a Whirlpool washer, dryer and dishwasher from Lowe’s. All three are terrible appliances. The dishwasher doesn’t dry, dishes come out dripping, after a 3 1/2 hour cycle (doesn’t matter the setting). The washer is the worst of the three. The sensor is highly sensitive. Most loads I start are interrupted with an error code. Which leads to me to emptying the entire washer of soaking wet laundry and restarting the load. I have tried everything to figure this out, nothing works. These appliances were expensive, and they have turned out to be a waste of hard earned money. I will NEVER buy or recommend whirlpool. I had to purchase an oven last month and went with GE. I am 100% satisfied with GE. Do not make my mistake.

I purchased the Maytag washer: Maytag 3.8-cu ft High Efficiency Agitator. Top-Load Washer (White). Model #MVWC465HW. Item #1053425 at Lowe’s on 3/9/22. It stopped working on 1/17/23. A repairman checked it and recommended that I replace it rather than pay for repairs. The 10 year warranty offered is “only for limited parts“ and the transmission is not included in the package. I hope this helps another buyer. Maytag was bought by Whirlpool.

We purchased the Load and Go washer in July of 2023. Clothes wouldn’t even get completely wet unless we soaked them first and then wouldn’t even MOVE once the machine started “agitating”. We googled how to trick the washer into using more water to try and get our clothes clean, but without reaching in and agitating by hand mid cycle.... it was useless. We’ve contacted Whirlpool numerous times to see what we can do, but we’re basically out the money we spent. Never again.

My experience with our new Whirlpool washing machine has been a total nightmare. The thing required service 3 times and we are now being told that we are out of luck. It's under a year and under warranty, and they won't do anything for us. Told me it was user error. We bought the machine because it had a deep water setting. The service tech who came out told us we can't use the deep water setting, so we stopped using that setting, even though that was a reason for the purchase. It got so out of balance that the tub broke through the walls of the machine, banged up our dryer and broke our utility sink. If someone had been standing there, they would have been incredibly injured. Wouldn't recommend!!!

I bought this machine brand new last year in 2023. Not only is it extremely loud the whole time it's 'washing', but it rarely drains, and sometimes it just won't wash at all, it just shuts off like it's thrown itself off balance, and I can't help that, or fix it. Also, if you notice in the picture. There's a drain tub under it because it leaks water like crazy.

I had a brand new Whirlpool washing machine delivered the first part of September 2023. It worked for about six weeks and wouldn’t drain anymore. After hours of phone calls to the whirlpool warranty division, and now, five weeks after, machine is still not working. Have to take all the laundry to somewhere else to get it clean. We paid a lot of money and can’t use it. They keep telling me that the part is on back order and have no idea of a date when it will be in, therefore, it could be months without my new washing machine repaired. I will never buy another whirlpool product. I will have to sell this one once the part is fixed whenever that is and buy another machine but it won’t be a whirlpool.

1. The washer owner's manual provides no information about the various cycle selections. Must go to their site and dig to find that. Done. Information tells little about the actual logic of the cycles. So, I ran a few light things through three different cycle selections and watched through the glass top. On one cycle, during rinse, it actually loaded the tub with water, agitated, drained and rinsed. All as I would have expected. On two other cycle selections, during rinse, it only sprayed water from its faucet while rotating the drum for a minute, drained and repeated several times. The water spray was not sufficient to hit all of the three pieces of clothes. Therefore, the clothes were not fully rinsed. Pathetic!

4.5 year old Whirlpool model WFW5620HW0, serial C907 51176, washer with defective plastic casing caused leak of drum water into bearing and seized. Stopped motor from turning drum. Purchased at Lowe's in Colorado on 3/9/2019, price $809.00. Worked fine until it just stopped turning the drum one day. $600 in diagnostics and repairman's last ditch check was to pull the back off and check the motor and bearings. Found the bearings seriously rusted from a drum leak due to plastic not fully covering the drum. No broken plastic pieces, this is a factory defect that somehow made it through quality assurance. Everything is connected to the bearings, rotor, motor and so the entire washer would need new parts to run properly again. I am very disappointed in Whirlpool that this made it through inspection. I will never buy Whirlpool again due to this oversight.

I grew up with Whirlpool products in our home. As an adult I have had 3 sets of Whirlpool front loader washer and dryers. This new set is absolutely the worst. Our warranty sucks. The washer still squeals in the spin cycle and apparently no one can fix it. The dryer is less than 30 days old and is making a knocking sound. I'm done.. I just want a new washer and dryer.

This washing machine is the worst product I've ever owned. From day 1, no matter what cycle used it does not get clothes completely wet. Even with “deep water” (which you have to use for everything) clothes come out with huge dry patches where the fabric IS NOT EVEN WET! You will have to wash everything twice. Sheet come out half wet and needing at least 2 washings. Whirlpool even reached out and brought up reasons that I must have caused for it to do this. Been doing laundry for 50 years so I do know how to load a washing machine. Doesn’t matter, large or small, every load comes out with huge dry patches where the items are not EVEN WET. Piece of junk. DO NOT BUY WHIRLPOOL WASHERS. I wish I could include pictures cuz every item came out half wet today.

Worse washer ever, so unhappy with it, water fills up only half way regardless of the loads size so clothes on top don’t get wet and it doesn’t wash the clothes at all, it barely moves the tub around, clothes come out the same way they were put into the washer, soapy and dirty not to mention the bulky sheets won’t even get wet. Whirlpool should remove those washers from the market. It’s a waste of money.

Garbage!!! DO NOT BUY A WHIRLPOOL PRODUCT. YOU HAVE BEEN WARNED! Best Buy replaced the machine three times in two months, and this third machine has been serviced five times in the short THREE MONTHS we have had it. Best Buy says I am outside the return window, and Whirlpool says it will just keep putting parts into the machine. I asked for a return authorization - no go. I contacted Corie Barry, the Best Buy President, and just got the runaround. And don't buy Best Buy's total tech support - they only take your money and don't stand behind it! Even though it was only used for three months, it is going to our front yard with the trash pickup marked LEMON FROM WHIRLPOOL & BEST BUY! FREE. Buyer Beware!!

NEVER AGAIN!!! I will NEVER buy another Whirlpool or Maytag product again. 1st our fridge ice machine and water hose lasted a mere 2 yrs and now our 2.5 yr old washing machine tanked (needs a new transmission and agitator). Way to make things last and take the money of hardworking people. I'm truly disgusted and will never recommend or purchase a maytag/whirlpool appliance again. Good riddance.

I have been purchasing Whirlpool products (washers, dryers, refrigerators, ovens, microwaves, dishwashers) for 43 years ever since they helped me thru college with a job at a dryer manufacturing plant in Findlay, OH. Almost all products have been good... until this last front load washer... Model WFW5605MW0 purchased in November 2022 from Home Depot. The unit shakes the entire house. Leveling the legs did not help. Vibration pads under each leg did not help, a large vibration pad did not help. Two visits by repair people did not help. The only thing done by repair staff was to shorten the tube into the drain and that did not help. A phone call from repair staff to Whirlpool is not really a phone call to experts at the Whirlpool help line, they seem just to be staff that go through a checklist.

I’ve recently bought 3 new Whirlpool appliances. The new washing machine has been a pain to use ever since I got it. I have always washed loads of towels and washed lightweight blankets. After my first attempt to wash a lightweight blanket in it resulted in me, having to stop the machine after it had actually went out, went into my wall and made a hole upon using the rinse cycle. This machine will not spin and rinse towels even smaller towels. I will have to stop the machine, take out half of a load and let them rinse on their own, spin on their own then take that load out, put the other half of a small load in and rinse. It is the most frustrating machine I have ever seen. I had the repairman to come, he couldn’t do anything about it. He said just use it till it tears completely up. After using it a few months, I wished I had never bought this machine. Each time I use it with towels or blankets or sheets. I have to try repeated times to get it to spin out the water.

Sells defective products Model #: WTW6120HC, and sends out people to repair it over, and over again, about 10 times, and then doesn't replace the unit. When the warranty runs out, you're stuck with a bad machine that needs more repairs.

I bought a Whirlpool 2 in 1 removable agitator top load washer. After 16 loads of laundry it is dead. Waited over 2 weeks to get someone here to fix it. Obviously not very happy with this product. Wish I would have read some of these reviews before buying it.

We went to Lowe's to purchase new washer and dryer. Ours were quite old, they were in the mobile home we purchased last year. We picked out a nice looking set made by Whirlpool. At home that evening we started reading the reviews. They were so bad we went back to Lowe's the next day to cancel our order. The person we spoke with stated there are thousands of reviews and this set gets a 4.3 rating so most people are happy with it. He talked us out of canceling. The set arrived on Monday and I did my first load on Tuesday. When it went in to the spin cycle it shook the house and made enough noise to wake the dead. The dog started barking, I went running for the laundry room. That night we googled what the problem might be. We got a level out and adjusted the feet to make sure it was perfect. The next load it walked 6 inches 'til it hit the wall.

I bought a front load washer by Whirlpool a couple of years ago. From day 1 I have had nothing but problems with the drain cycle. It gets stuck and causes 2 error codes to pop up. Their service had the audacity to charge me within the first two weeks to come make a repair. So I watched the guy repair it, and all he did was unscrew the back and tighten the drain valve and the water leaked out. I kid you not. Every six months I have to unscrew the back plate on the washer and loosen the drain pipe so excess water can drain out that the washer does not know how to drain out itself. Do not waste your money on this machine. If I had the funds to purchase another washer, dryer set, I would. I grew up with Whirlpool and this company is going down the drain hole pretty quick.

I purchased a brand new Whirlpool, washer and dryer set from Lowe’s in Crestview four months ago. My washer broke down the first month and I had to wait two weeks to get someone out and then they didn’t show up and so I had to call whirlpool again and I had to wait another week because whirlpool only has one company around here service for washing machines. It’s S&S Appliance. Now almost 3 weeks ago my dryer broke down and I had to wait two weeks for someone to come out and look at it and it turns out it was some fuse in the dryer and it was fixed.

I purchased this Whirlpool washer and absolutely hate it. Had it for a month and nothing but problems. Shakes so loud you can hear it in the front of the house and my laundry room is in the back of the house at the opposite end. I called Lowe's which is where I purchased it and of course no help whatsoever. I even purchased the extended warranty. Whirlpool will come out and look at it but if they determine it's normal that it shakes, which they will, they will charge $91. How fair is that on a washer that you have had 30 days. Never buying Whirlpool products or buying anything from Lowe's.

We needed a new washer and did our homework, picking the Whirlpool WTW5010 series of machine. It was delivered, set up and run. From there we successfully ran 3 loads before the lid locked and the machine stopped working. It took us approximately 4 weeks for a service call so that they can tell us the control board is bad and needs to be replaced. 10 days later now and we have just heard that they are backordered and trying to be located. Asked to just replace the machine at this point and was told that can't happen because service hasn't been completed and machine has not been determined to be non-repairable. We are now nearly 2 months into our 1 year warranty and have only been able to use the machine 3 times!!!

I'm 62 years old, and this is the worst washing machine I've ever owned in my life. First of all, it's loud as a fire truck coming down the highway (Wha,wha,wha!!!!). When I wash my work clothes I have to wash them twice. Because the one's own top barely get wet. It takes forever and walks across the floor when it spins. I'm very disappointed.

Bought a new Whirlpool Washing Machine in Oct 2020. In August 2023 the transmission went out. Less than 3 years old. Called Whirlpool and they said 12 months warranty only. Didn't seem to be concerned about my situation. NEVER BUY WHIRLPOOL APPLIANCES!!!!

Amana washing machine bought in 2017. Inner drum rusted completely in half. Whirlpool said they have never heard of this. They always come up with reasons why it's not their fault. Stay away. Do not buy. Customer service horrible.

April 2021, I moved to TX and needed a washer and dryer. Pandemic made it very hard to find any. I finally found a place that wasn't out of stock. I didn't need a washer and dryer that gave me recipes if you know what I mean. I saw Whirlpool and I always thought this was one of the best brands. NOT ANYMORE!!! I've read some of the reviews here and feel I should be happy that the washer and dryer at least works, the dryer works GREAT. Love it! The washing machine is the worst washer I have EVER had!!! I should have known when the delivery/set up guy said to always use the Deep water rinse cycle that something was up. And after my experiences with the following I understand now, I even use the Deep water with EXTRA rinse. Doesn't matter. It does run but the issues: water NEVER covers the clothes AT ALL!!

Whirlpool 3.5-cu ft High Efficiency Agitator Top-Load Washer are the worst washing machines. The washer is 4 months and have had service already twice by the Whirlpool service provider Flamingo. The washer as described by the technician rinse cycle goes out of violent control. I would like a new washing machine.

I purchased a coin op Whirlpool Washer and Dryer on July 14 2021, upon the recommendation of the service providers... Within a month, the control board died and the service provider ordered a new one, the first one received was defective and they had to order a second one! Super Poor Quality Control and over a month in delays... A month and a half later, the washer broke again, my wonderful service provider came, diagnosed the problem and ordered an interface and coin slide, it worked... for 9 months, then the pump sucked a sock... Another service call and more aggravation.

We bought our washer 17 months ago! It stopped working in the middle of a cycle and there are no emergency releases for the locking lid so we called a repairman. They got it opened and told us the motherboard was bad. When I called Whirlpool their only solution was to offer a 15% discount for a new machine. As if I would ever buy another Whirlpool product!

Don’t buy Whirlpool. I bought the Whirlpool touch screen WiFi connected washer and dryer in March of 2020. By May of 2023 both of the touch screen began malfunctioning. I had a repairman out and it was determined the User Interface needed to be replaced And therefore the whole door no on the washing machine to the tune of almost $1,000. Since the matching dryer started to do the same thing as the washer before it stopped working I called whirlpool. They said the only thing they could do was give us a 15% discount on new washer and dryer. WHAT? Only to need to replace those in a few years?

We purchased a Whirlpool washing machine at Home Depot model WTW5010LWO, which was delivered to us on Jan 6th 2022 and registered on the 7th. The Machine stopped working on May 28, 2023. The repairman said he thought it was the lid lock, because without that operational, nothing else would work. When the ordered part came in and installed, the machine still would not lock the lid. He then tried a motherboard, but the machine did not work. So I cannot recommend this product at all. We are out $850 for the purchase of a new washing machine, and it is not a Whirlpool. The new GE with the same features as the Whirlpool is much quieter filling and spinning.

We bought a Whirlpool Washing machine at Home Depot in April 2023. It was installed by Home Depot on April 27, 2023. The washing machine malfunctioned after 3 weeks of use. Home Depot would not replace the unit. A repair company was brought in. Two repair visits later multiple parts had to be replaced. Do yourself a favor and DO NOT BUY a Whirlpool Washing machine. Washing your clothes on a creek rock is a better option. Home Depot was terrible as well.

Followed the directions for loading and tried to reach for warranty. Got chased around through 4 different phone numbers multiple times until they charged us for fixing through warranty. Not the greatest experience...

This is the second Whirlpool washer I have had. I spent a lot of money on what I thought was a high-quality washer and the lid has broken twice. They're made of plastic junk! Washers in the 70s and 80s were more high-quality than these newer washers with plastic lids. Why can't they keep the quality they had with the metal lids that don't break??? I have replaced them for $200 each time!!! How can they charge $200 for one lid? I think it's really poor quality junk. Instead of getting better at making washers they're getting worse. They don't wash the clothes as well and there's soap residue on the clothes. The lids break. The old washers were much better.

I have a Whirlpool washer that malfunctioned and destroyed my floors and walls. I called every day for month because it was still under warranty so someone is coming to repair and see damage. 4 different times No One Showed so we called. Um no one showed up. Um no 4 xs. My washer is brand new. Broken and floors ruined. The lady at the repair company said, "I will drag this out till your warranty runs out." I kid you not. Will she is definitely doing that. Not taking care of my washer. Bad company. Doesn't care about customers at all and the companies they have doing repairs is just as bad. Will never buy a whirlpool again.

Washing machine died 12/28/22. As of today 4/8/23 parts are still not available. Have gotten the royal run around and no two customer service reps or escalation team have the same story. Stay away from this very unreliable product and company.

I have an appointment today for a part to be installed in my Whirlpool washing machine. My BRAND-NEW washing machine has officially been broken for 5 months of the 9 months that I have had it. I will NEVER buy a Whirlpool product again as long as I live. No one called us back, we couldn't get a hold of anyone and instead of replacing my brand-new lemon, you had us wait 5 months for a part. I hope your company gets back all that it has put forth and look forward to the future demise of Whirlpool Corporation.

I purchased a washing machine and dryer, both Whirlpool in May 2020 and the washing machine has already quit. I live alone and I do one load a week. So if you add it up this washing machine has only washed 96 loads before it quit. It has acted weird since purchased, but finally conked out. I regret not reading the reviews here before purchasing. It is very bad to pay $500 for a washing machine and it quits in such short time. Not to mention you cannot find any person who works on them anymore. I am single and I am not a man therefore, I cannot work on it. I also live on a $40,000 year income and it is going to be hard to go to the Laundry Mat every week. Tried to get Lowe's (where I purchased it) and tried to get Whirlpool to work with me here and have had no luck. STAY AWAY FROM WHIRLPOOL!!!!

This washer has no agitator. Big mistake. It is the worst machine I have ever owned. Constantly out of balance. Clothes Are in a hugh ball sopping wet. Constantly have to redo loads. LINT! I always separate my clothes from towels, etc. It doesn't matter, my good clothes are loaded with lint. To the point that I have to throw them away. Purchased the washer and dryer in 2021. Repair man was here within 2 months for repairs. Most frustrating piece of crap. Total rip off. The dryer sucks too. Clothes need to be dried twice.

Saying we are angry, frustrated, and disappointed is an understatement, and this has been the worst new appliance purchase of our life. We purchased a new Whirlpool washer and dryer from Home Depot. We had them for five days when the dryer stopped working, and the washer was leaving a soapy residue all over our clothes. We tried different detergents and settings, and the clothes still had a soapy residue. When we contacted Whirlpool and Home Depot, we were told we were past the 48-hour deadline to return the appliances, and Whirlpool customer service said we needed a technician to fix our brand-new broken appliances. We had a technician from Appliance Pros come to look at the washer and the dryer.

Had it for 11 months then things started happening, first dashboard stopped working, took 2 months to get the part got it fixed and still didn’t work it needed another part so waited about a week for that. Keep in mind I have two young children and going without a washer is very difficult. Then got it fixed, yay!! Then 2 weeks after having the washer working it broke again. Called customer service they extended my warranty for a few more months which was nice but still have to wait for the part, it’s been another 2 weeks without a washer and the struggle is real.

Bought model WFW5090JWO on 2/15/20. The motherboard broke in Nov 2020. Was replaced 12/1 then broke again 6 months later. Was replace then broke again. Replace 5-26/22. The motherboard broke again Jan 2/2023. Not under warranty. This should be a recall.

We purchased Model W11197727A High Efficiency washing machine without agitator from Lowe's in 2021. Immediately, we found that this washing machine never provides enough water to even cover the clothing that are being washed. It doesn't have to be a large load, either, but many times the top surface of laundry is sticking out and gets maybe a little damp. I often have to use the high water level setting. Meanwhile, from the get-go, this washing machine has a terrible problem with becoming unbalanced while spinning if you have anything larger than a small-medium load - especially if it is sheets or towels that clump up to one side. I wonder if this is because there is no agitator to effectively keep things from clumping. I can expect to rebalance the load at least 2-3 times per washing if I am washing sheets or towels, or even a medium-large load of clothing.

I bought this machine after my old washer finally crapped out after 15 years of use WITH NO PROBLEMS. I should have stuck with that brand… but I thought Whirlpool was a good and reputable company and been around long enough. I’ve had it 1.5 years now. I’m the last 6 months I have had to replace the splutch kit, a wire that controls the drainage system one right after the next!! Now it’s making some really loud clicking noises as it slows down from its spin cycle!!! I’m over this machine!!!! This has all happened over the last few months… There is no warranty on the machine after 1 year… which is ridiculous for a product that’s supposed to last almost a decade, well for most. And getting ANY HELP from Whirlpool is a joke… Hiring a repair person is just as costly as buying a new machine- what’s wrong with that picture… Will NEVER buy Whirlpool again… Strongly suggest researching extensively before you make any whirlpool purchase you are considering. AND DEFINITELY GET EXTENDED WARRANTY!!!!

I purchased a new high efficiency whirlpool washing machine model wtw5005kwo in February 2021 to replace a commercial style whirlpool model washing machine I had purchased new in 1996 that had a transmission part wear out/break after a lot of years of great service. I figured it was trouble-free up to that point besides the agitator doggets and hoses I replaced every three years. So I figured another Whirlpool washer would be as good.

I had a Kenmore washing machine for over 10 years, it went out Spring of 2020 during the pandemic shut down. After researching stores and online I purchased a Whirlpool top loader without the agitator, didn't purchase the extended warranty as I normally never do and until purchasing this unit never needed one. It is costing $480 to replace the computer board and labor to have it installed, the unit cost $1000 new. If I could afford a new washing machine I would and it definitely wouldn't be a Whirlpool!! NEVER AGAIN WILL I PURCHASE A WHIRLPOOL PRODUCT!!

Poor product, worse customer service. Purchased the product which within months stopped working. Whirlpool provided us a service provider to contact who checked it out and said he would "rig" it as the parts used were incorrect and the correct ones unavailable and that he would contact us when available. It quit working several months later and we then found out he had closed down. We contacted Whirlpool and they said I would have to find someone else as they were unable to. They also agreed to cover part of the service costs as well as send us free parts. The telephone number they provided to order the parts was incorrect and no one able to help. I stumbled across a number (an entirely different story) where I reached a rude employee in their "Trade Care Department" and she refused to honor the offer of free parts. I would encourage anyone considering purchasing a Whirlpool product....DON'T!!

Whirlpool 3.9 cu ft top loading WTW4950 - This is the worst-designed washing machine ever! The auto-sensing option for wash and rinse water levels never adds enough water to come close to covering clothes etc. So, I must stand by the washing machine to wait until the end of the fill cycle, then manually add between 2 - 10 more gallons of water. Which of course is ridiculous and a complete waste of time. The only way to get enough water is to select the deep water option, which kind of defeats the purpose of auto-sensing the water level so too much water isn't added.

Purchased a new washer six months ago and its always made noise in the spin cycle. When it started sounding like a DC 10 I called for service. Whirlpool has sent Paradise Appliance out to our house FIVE times and they are unable to repair the washer. In fact, they have attempted to replace the drum twice. First time they said the drum sent was "out of round", third visit they said they did not have the right counter weights for the drum. Fourth visit they said they needed to order another new drum. With the visit today which was # five they said Whirlpool had sent another defective drum. The plastic attachment on the back was broken. Six months new and for the last four we have been unable to use our washer. Whirlpool customer service is like dialing a call and being put on hold for hours. - Terrible service and I hope you don't make the same mistake I made with a major appliance purchase.

Daughter purchased new Whirlpool washer from Lowe's. JUNK out of the box. They replaced it. 7 months later, JUNK did the same thing the first one did, still under warranty. Wait for tech. Bad computer, none are available. After a month still not available, I was told to keep waiting. Called and complained, they miraculously found one. Wait for install. Two weeks later, installed, MORE parts bad. Wait for parts, wait for tech to install. Two weeks tech installs parts, MORE parts bad.

I have owned this washing machine for 14 months. The transmission is now being replaced for the 3rd time ( the first one went out 31 days after purchasing. The 2nd one was replaced 10/10/22 and I’m waiting for a service call for the same problem again. I have pleaded with Whirlpool to use reason and replace this lemon. The repair costs have far exceeded the cost of the machine. This has been a major inconvenience over & over. Managers have no authority to make logical decisions. I have been a loyal Whirlpool customer for years. I recently had to replace a 3 year old microwave from them (hint, buy Maytag, warranty is awesome) and the ice maker in my high end 3 year old Kitchenaid refrigerator (same company) has never worked. I will NEVER buy another Whirlpool or Kitchenaid product again. They gave me a 6 month extended warranty for the washer in October ha!

The brand is Great, but this washer machine "High Efficiency Agitator" washer Machine not good at All. This machine no wash clothes and not clean clothes, they only keep Agitator the clothes inside and not total submerge meaning the clothes is dry as you just put on the machine, the system is on save water then not have enough water to wash.. Keep the 1980 machine if you still have it, the old machine will wash and spill your clothes much better than this modern "Agitator" washer machine.

I purchased the Whirlpool washer, 4 c.f. Cabrio, the paint quality (rust) and the dash board (wrinkled) are very bad. Have few pictures to show you if allow here. We two senior using only once a week. Poor quality. Avoid it at any price.

Our Whirlpool washing machine was purchased in October of 2020. We noticed a loud sound mostly when in the spin cycle and called a technician to come out. The technician shared the transmission broke and was leaking oil all over the machine and showed me pictures of the damage. The machine is only 2 years old. I called Whirlpool and they said it’s not covered since past 1 year warranty. I am blown away that such a major issue can occur in a 2-year-old washing machine and nothing can be done about it.

Washer stopped working. Was told it is a bad motor. After scheduling with their contractor it is going on two months without a washer. I was told Whirlpool knows their washer motors are bad and are a washing machine even their own techs would not recommend. Whirlpool customer service is no help!! They got my money this time but never again!!

I purchased a Whirlpool Washing machine in August 2022 which was suggested by the salesperson in Croma. He said it’s a 5* machine but I am having a really bad time using it. The sales people at Croma have a very low level of Product Knowledge. I have written to them as well as Whirlpool several times but got a pathetic response from both. The Croma service department doesn’t even acknowledge the issue. They just keep closing the service requests. Horrible!! Same is the case with Whirlpool. Being an international company never expected such Cheap Behaviour. They’re not even responding to any emails I am writing just a month after the purchase date.

The worst washing machine I have ever used. The worst product that has ever been engineered in the history of mankind. Do not buy this washing machine or any product made by Whirlpool. Run, don't walk away from this company. Extremely unsatisfied!!!!

We purchased our Whirlpool washer in December, 2021. In May, 2022, it stopped working. I could not reach the warranty department by phone, and scheduling a service call online would take another week, despite the washer still being under warranty. I called an independent service person. The capacitor had stopped working so, the service person had to order a new one, as one was not available locally. The total cost of the the repair, which we had to pay out-of-pocket was $245.00. When I set the washer for Deep Water Wash, or when I set it to Auto Sensing, the washer disperses a very scant amount of water, and when it finishes dispersing the scant amount of water, the agitator moves the clothes around and no water is even visible in the clothing.

I paid a fortune for a brand new Whirlpool washer in March of 2022. It is now July of 2022, and it broke already!!! The repair service took almost 2 weeks to get here and they thought they fixed it but did not. So I still have no washer. Whirlpool will not replace it and has stated that I have to wait however long it takes to get the repair service back here in an attempt to fix it. I can't go without a washer any longer. We are going on vacation and I have kids to get back to college, so I have tons of laundry to do! This is the worst service I have ever gotten from a manufacturer. I will NEVER buy a Whirlpool product again!!!

I bought this machine in Sept 2020. In May 2022 it stopped working. I called the technician recommended by Whirlpool. They charged me $293 for the diagnosis and labor, but the problem persisted. Now they want to charge me $536 to replace parts. So I'll be paying more than the price of the new machine to repair it, less than 2 years after buying it. I called Whirlpool, explained the situation and asked for help. They said they can't do anything because I'm out of warranty.

I’ve used the washing machine 3 times, absolutely hate it. It is loud and you can’t tell when it is on the rinse cycle to add downy manually. I called store to try to take it back after first load and told me I can’t return it.

My wife and I purchased a Cabrio washing machine and dryer, this is by far the worst washing machine we’ve ever owned. It hardly fills, even in deep water cycle. If you watch the clothes through the smoked glass lid with a flashlight, you can see they don’t even go underwater. The dryer seems to be fine but I would never recommend the washing machine to anybody looking to buy one.

Purchased Maytag Washer and Dryer online from orange big box home improvement store. Washer had a twisted drain hose inside so it wouldn't drain right. Fixed that myself, but it still won't drain right. The spin cycle is weak at best - towels require a second, sometimes third, spin cycle. The dryer does not heat up like it should on the standard setting. The end of cycle buzzer/beeper on both units is truly pathetic... you better be within 6 feet of the machine when the buzzer goes off or you'll never hear it. Having worked for a blue big box home improvement center for 7 years installing appliances, I know all too well the rabbit hole Whirlpool is trying to push me down. All I want is to return the Maytag and go back to a Whirlpool, but the not so pleasant lady on the phone with Whirlpool said all they can do is send out a technician, no returns on appliances. Buyer beware, be very aware!

After 2-1/2 years we started having trouble with the spin cycle on our Maytag washer. We live in an area with no repairman. Whirlpool want us to pay just to talk to us. Now the timing's off. It will not spin out.

Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.

I bought a Whirlpool washing machine last year. Exactly after one year the bearing problem and noise starts from it. So I do not recommend this machine to anybody because of this bad experience and also high service cost.

It's now Nov 8 and I've been officially dealing with this issue since Sept 26. This washer was installed in a new home. After less than 10 loads, my washer stopped draining and I was left with a load of towel soup for over a week while waiting for a service call. I still have the same defective non functioning washer sitting in my home and have been unable to do laundry at home in all that time. So far I've spoken with 2 customer service representatives. The first was incapable of scheduling a service call. She clearly did not understand how to operate the database used for scheduling. I was finally able to schedule appointment on my own but had to wait a week before the technician was able to come by. It was determined that either the latch mechanism or the mother board or both are defective from the factory.

I purchased a top load Whirlpool Washer and Dryer in April 2021. When it was installed I commented about how noisy it was. I was told it was because it was empty, but it will be much quieter once you put in a load of laundry. That did not make any difference. I called Whirlpool customer service and explained I had just purchased it less than a week ago and it appeared to be very noisy. I was told they could send someone out, but if they determined there was not a problem I would be charged a service call. I said the machine is not even a week old why would I be charged a service call shouldn't this be a warranty issue. Again I was told there would be a service call charge.

Horrible experience with Whirlpool fresh care front load. Started giving problem within a year and their engineers concluded that it is to be replaced. And then the torture begins. First they took a month to come back with an answer that they will charge a 20% depreciation on the previous machine although it’s still under 2 years comprehensive warranty and further since locally they don’t have the same machine, they will give us a new model for which we will have to pay the balance amount. So a total of 13500 Rupee more we were asked to pay for a new machine against the faulty machine of theirs which was still under 2 years comprehensive warranty period. Matter is yet not resolved, it’s been two months now. I have written to their India CEO, service head and everyone. It’s not a case of poor service, it’s simply a fraud.

This machine, like all other water sensor machines, will not let you wash a few items that are lightweight without filling the whole machine up almost all the way. The reason being is that if the items are light, they will float in the water above the water level and the sensor thinks it needs to put more water in and even with putting something in to "weigh it down" like a wet towel doesn't always work, nor should you have to do this. You will waste more water in the long run if you only have a few items to wash, ie baby clothes, underwear, rags, etc. I am so disappointed that I had no other choice but to get this machine.

Very bad model Whirlpool washing machine. Pls don't buy any customers because from the date of installation it's a headache for my family. I have a trust on whirlpool company but now I don't have. The problem is in every water select mode the tub is filling full and overfilling from the top always room fully with water. I hope the machine is not sensing water level. Such a bad experience from whirlpool company. My review is genius. My date of purchase is 28/7/2021

I'm 70 years old and always bought Whirlpool washing machines. My last one I bought at Lowe's and it is the most I've ever paid for a washer and it's the worst I've ever owned! Don't waste your money! Hard to get clothes balanced and it slams and bams like the old 1970 washing machines! Horrible!!!

My washing machine quit working with one month left on the warranty. In trying to schedule repair I was never able to talk to a live person. Via chat and online scheduling they could not or would not come out for 10 days. Also they would not approve use of a local repairman who was willing to work on it in 2 days. Waiting 10 days for service on a washing machine is crazy.

I'm very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and it's very quiet.

This washer & dryer is the extra large capacity combo. Uses less water but surprisingly the clothes come out clean as a whistle. Less detergent. Sin all cleans clothes excellent & saves you money. A win/win!

Had my first twin 21 years. Hated to see it go. New model like a piece of tin. However, things today are not made to last very long. This unit is 2 years old and will need major repair already. Unfortunately my set up calls for this type unit. Just had similar thing with brand new Whirlpool side-by-side. Thinking I need to try different brand.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine.

My elderly mother purchased a Whirlpool Washer Mode Number WTW4955HW1 in November 2020. The washer has had nothing but problems. It leaks, vibrates and moves on the floor. My mother called Home Depot to see what she needs to do, and they said once they deliver the product it is out of their hands. Had our first service call in May 2021 by an authorized service and he said they should sell this on eBay. It is a horrible product, he said there is nothing he can do. Had a second authorized service in June 2021 and they said we needed a new tub which they ordered, and he said this will take up to 2 months, they also said to do only small loads and only use the deep-water wash and deep water rinse. After the technician left the agitator now comes apart. Would not recommend this product to anyone and I would never buy anything at Home Depot because they do stand by the products they sell.

In January 2021 I purchased a front load Whirlpool washer and matching dryer. They were delivered on February 6 2021. The first load we found water on the floor. I thought I didn't close the detergent drawer so I proceeded with the next load. Again I found water this even through the ceiling tile in room below. So with the next load I sat in laundry room to see what was happening. When on the rinse cycle water shoots out the front of the dispenser drawer.

I'M OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it won't work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. I'M NOT A MAN! Worst customer service. Thought my washer would last longer. It's been 1 hour 45 minutes. Won't turn off. I CAN'T unplug TAMMY! IF I COULD I WOULD!

I was not impressed with the new HE washers but could not find any traditional ones anymore. I bought a Amana and am disgusted that it is only 3 years old and needs to be replaced because of a transmission problem with it not agitating. It costs more to repair than it is worth. As a consumer, I should be given a choice whether I want to upscale or be satisfied with older model features. I will never buy or recommend a Amana HE washer to anyone. My mother also has one, has had it for a year and it is already giving her problems. Shame on you Whirlpool.

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.

The cycles available on this model are so limited and not enough appropriate options. The number of cycles available is deceiving when there are "limits" set on some cycles. The machine twists the legs and sleeves of garments so tight they are very difficult to pry apart. I tried large mesh bags but suspect they don't get as clean. Yesterday one bedsheet had 2 large (3 inch diameter) holes torn in the middle from rubbing or twisting! This was not a old or thin sheet. There is usually residue left on the garments that is very difficult to remove as well as time consuming and annoying. I have never in 50 years had that problem unless I left a tissue in a pocket.

Purchased a new Whirlpool washer and it has the "sensor"-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.

I replaced our old Whirlpool washer that we had for 10 years with a new Whirlpool high-efficiency front load washer in August 2020 - it quit working on December 11, 2020. Got a repair person through Whirlpool on December 22nd who said I need a new motherboard. I am still waiting!!! 42 days with no washer and Whirlpool has no answers regarding the parts arrival and I can’t even sell the thing and get another brand because it doesn’t work! I’m beyond angry!!

2020 Maytag washing machine purchased Sept. 19 2020, never worked from day one. Agitator does not work, makes noise like the machine is struggling to work. Does not rinse detergent out of clothes. Water level is minimal. Went to the dealer Dufresne in Swan River, MB. They sent out a repairman which I paid for, I was informed many customers were complaining that these machines are nothing but garbage. I went back to Dufresne and confronted the sales woman, laughed in my face and told me to leave the store, I was totally taken aback by her rudeness, phoned Whirlpool, spoke to a woman who was very ignorant, I asked to speak to a supervisor who told me that's the way the machines are designed because they are made, DO NOT BUY WHIRLPOOL APPLIANCES, NEVER NEVER.

I've been a landlord since 1997 and have multiple sets of coin laundry machines. The older Whirlpool machines are great and have lasted 25-40+ years with almost no issues. Replaced a washer with this model 4 years ago and have multiple problems. I'm buying a used coin operated washer that's older than this model just to get rid of it. Cost of parts is almost half the cost of a new washer, and adding on labor and time makes no sense. Very happy to get rid of it. Electronics instead of mechanics has been the problem. Electronic switch that is activated with the coin slide broke, the main board fried, and the lid switch has caused problems

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

Rust started forming early on our washer and spread quickly. Our house is air conditioned and not near the ocean. There was no reason for the rust. Poor quality finishing is the only explanation. When I called to complain I got nowhere. I wish I could show a photo on this website. It would dissuade anyone from ever buying a whirlpool.

If I could give no stars I would. I own the Whirlpool Cabrio, which I bought only 2 years ago. I'm on my 3rd service call. They replaced my board after only 1 year of owning it and now 2years later it's the same error message (F6E2), the board again. Besides this problem the machine is horrible! Every load has to be done on the "deep water" mode or else your clothes will come out with dry areas. Forget about darks - they come out with lint and soap residue all over them. So for darks you have to use extra rinse cycle but still the clothes come out with lint all over them. Laundry has turned into a nightmare for me. And the clothes aren't clean. If I don't spray and scrub any stains, the clothes come out with the stain still on them. Dirty white socks come out dirty, even with bleach

Console went bad after only 2 years. You have to pay $400.00 to replace it. This is a known problem my appliance guy told me. It should be a recall but they want you to pay for it. Then it takes 6 weeks to get from China. I'm done with Whirlpool products.

My best advice is save your money. Better off washing by hand. Bought a new RV that had Whirlpool washing machine. Used it twice and now it doesn't work. Whirlpool parts back-ordered till another month or more. I asked for replacement and they said sorry, our warranty only covers repair. We will not replace it. WOW What a CRAPPY Company. Dont even get me started on how many times you have to call their customer service to even speak to anyone. I'm on my 28th call, their on hold keeps hanging up on you, or just says, "Sorry we are busy," and then hangs up on you. No place for message or anything, just Bye! If anyone ever took my advice, I'd hope this is it. DONT buy Whirlpool.

Perfect wash, nice and clean laundry results. However, at the end it vibrates and sound like a train and move around uncontrollably. This happened 3months into it and I was told to ensure the floor is straight, next thing I was told to replace bearings.

I have bought a top load 6.2kg washing machine 3 months back. But now almost all the plastic parts are having a cracks. When I asked for replacement they said plastic parts are not covered in warranty.

Washer is not worth the cost. After 4th year of use in a two person household the washer bearings are gone and require replacement. The washer sounds like an airplane. I was told based on my description of the issue that the water has leaked due to washing and spinning into the bearing assembly and has caused it to have friction. The Whirlpool warranty is just as costly as the machine.

Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.

If you come across any problem or issue with washing machine, the service person will come and will have a typical vouge glance of the washing machine.. and the inner bearing problem etc. He will arrange a call with his boss.. who also tells the same thing… and collects Rs 450/- as visiting charges and goes. They ask you to bring the Washing machine to their showroom... on account of repair they do all nonsense and do replace some parts which are not at all required...

I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It worked for 5 months and quit working properly. I have been trying to get whirlpool to fix this piece of junk and have gotten nowhere. When I try to call them there is a 40 to 70 minute waiting time then I got transferred to another department for another 60 wait. This has happened several times in the last two months. I have never been treated so badly by any company in my life. I bought this machine from Menards and they just refer me to whirlpool so they are no help. I have two other commercial coin operated whirlpool machines and they have been great but this model is junk. Other people are having the same problem with it as I am having.

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced.

This new Whirlpool washer hasn't worked from day one and the company won't do anything, they won't even answer me, I will never buy one again, all the same problems everyone else is having, I'm just waiting for a lawsuit.

This washer is poorly designed. Less then one year old and always has problems. I don't feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughter's Samsung. I am in my sixty's and this is the worse washer I have ever owned, DO NOT PURCHASE.

These reviews re Whirlpool washer proves I can no longer trust Consumer review. This washer is junk. Does not clean, Takes over an hour to not clean your clothes. I have to add water to cover the clothes. They come out as dirty as they went in. Want an honest review? Check out the ones on Amazon.

Good washing machine for 3 year. 4th year onwards your repair cost starts increasing. I purchased machine for 24 k. Now my repairs costs are 25 k. Each time the service guy comes puts me a bill of 7 k and above. The complaints to Mr ** goes to deaf years as he never picks the call. Their visit charges also are more and never give warranty above 30 days. How will you feel when you have paid more money on services ce than the product. I have supporting hills for all.

May 4 I ordered a washer and it was to be delivered on the 21st and on the 20th a salesperson calls me to say my ordered washer is out of stock and she gives me a substitution washer that won't ship to me until june 20th a month away even though I already had been waiting a month, I was very upset and said, "I won't accept it but let me think about it," I thought there must not be anything sooner (BIG MISTAKE). So I called back and accepted but after getting off the phone looked online and found a washer that would be delivered on May 28th and it was just delivered no problem but now no one at WHIRLPOOL can find the subbed order to cancel and give me my refund from the out of stock washer... So I have paid for 2 washers and every time I try to get help I have an hour wait to get a person. I am a 65 yr old woman who has been put thru so much stress and it is not good for my health. All I want to do is cry.

I have had this Cabrio washer and it seems to be going well with the washer and I have done lots of laundry from this washer and it seems that it works well and I would recommend it to people and people would like to get their laundry done and people can choose what kinds of washers they want.

We wanted the ease of use and longevity of a top loader WITHOUT a full touch screen. Whirlpool has such units in a choice of price levels to accommodate most everybody. The agitator free design and automatic water level feature is amazing. Clothes are nice and clean and uses about the same amount of water as flushing a toilet.

Reliability. I have bought Whirlpool used and new and they have been the best washers that last so much longer than other brands. They also have more than enough settings to truly take care of everything in your home that can be washed.

Was an excellent purchase! Recommend highly. Have had this brand for over 40 years - never disappointed. Exceedingly reliable. Excellent features and options. I always check models first on CR and would recommend all do the same. Handled twice daily or more washing for family of 9 all these years!

I have used this washer for many years and I use to repair Maytag for many years. I still think that as far as long lasting Whirlpool has them all beat. It is a very easy washer to understand and I never had any repairs that needed to be done. I just made sure that I kept the basic things done to it. It did not take much to keep it going and this was not a one time thing. I have been a fan of Whirlpool for many many years and still to this day I am using W/P.

Haven't had any issues with it. Works great but does end up off balanced quite easily and halfway across the garage. Washes clothes like a maid. Is kinda small for bedding.

My washing machine is a front loader. Previously I would not have purchased one, but after using it for a year or so I have changed my mind. As long as I do not overload it my clothes come out perfectly clean using cold water, and partially dry so needing less drying time.

I like the washer for the most part. The thing I don't like is that even though I always keep the door open after doing a load of wash, the gasket continues to grow mold requiring me to do a monthly bleach/sanitizing process which is different than doing a bleach load of wash. The gasket also needs to be cleaned frequently. This is in a front loader.

I've trusted Whirlpool washers for 20 yrs. I've only had to buy 2 in my lifetime and neither have let me down. I will always purchase Whirlpool as it is a brand I can trust. Features and reliability are important to my family. Whirlpool has it all!

Special features eg changing HE detergent conc. ratio for auto add feature in Load and Go is impossible to find, extra rinse doesn't work. No extra spin which would be useful for bulky loads. But preset cycles work fine and machine has very low vibration a big plus.