Whirlpool Washing Machines Reviews

I purchased a washer/dryer set some 11 years ago. Washer tub rusted out at this point. I am still using the dryer. I purchased a new washing machine #WTW4816FW3 at Lowe's. It lasted 18 months until the pump stuck on drain out of nowhere. After intense research, I determined a malfunctioning motherboard due to other tests being ruled out. No help from Whirlpool whatsoever so far. I do not know how they stay in business when they refuse to stand behind their product. Anyway I am going to contact them in writing and see where it goes. I will never buy another Whirlpool product.

We bought a Maytag dryer (part of Whirlpool). First there are no decent instructions, paper or online. I have used ALL the settings, but the only setting that dries the clothes is the time dry feature and not very well. There is supposedly a buzzer or sound feature when the items are done. I am in the same room with the dryer and on loud do not hear it. I bought it, I own it, but never again.

Don't buy a Whirlpool washing machine. They have control board failures and they know it but won't fix it. They have recalls but if it has the faulty board but the model doesn't match they don't want to know you. You can't even find someone to talk to. Dispatchers only. No supervisor or manager to talk to. I'll never buy anything from the. Again.

We have had excellent service from Whirlpool washers over the years. Our last washer lasted over 15 years. I had to replace the lid switch once, but in the main, it worked a long time. So when it finally gave out, I had no hesitation replacing it with another Whirlpool. This one lasted only 23 months! It began starting up by itself after a load. We adjusted by unplugging it and doing a hard reset when we needed to wash clothes. It then quit spinning. Clothes came out sopping wet. That was the transmission. The technician we called refused to come out and look at it because he said we would never pay that much to repair it. After much agony and research, we switched to LG. I don't know what has gone wrong with Whirlpool in the last few years, but hopefully, we will never need to buy one of their products in the future.

Washing machine model #WTW5057LW0 purchased 9/2024. 11/2025 it would not drain entirely and digital screen flashing sense and done. Unable to start a cycle or get machine to do anything. Service repair replaced pump/drain and digital screen. Repair man said seeing this often in this brand/product. To repair would cost as much as a new washing machine. Today same thing happened and only option was to purchase a 1 time repair for $363.80 or $32.99 a month for 1 year. This product is 1.5 years old. Apparantly they are disposable products now. We will be buying a new washing machine, but not Whirlpool.

This is an update for my Whirlpool washing machine review. The review stands in terms of the people we had to deal with initially and what we were told. The quality has not proven to be what it was. However, the company did the right thing just 15 minutes ago. My husband wrote to the VP of the company explaining the situation. He wrote a few days ago and then again today. So we just got a call and the representative said they were going to come out and service our washing machine free of charge and handle the situation that needed handling. BRAVO. WE WON!

We bought a front load Whirlpool washing machine for 1k from Lowe’s. In a mere 1 year and 4 months the pump broke and we have to buy a new one. 1 year and 4 months…. I’m astonished at the poor quality of this product. When you call to get assistance the customer service lines are AI agents. I was unable to get a human on the line. We will NOT purchase a whirlpool product again.

I will never again buy a Whirlpool appliance! Within 4 years I have had to replace a 2 washers and a refrigerator and a dryer and a stove had to be repaired! The last straw was a washer model number WED4107SWO, was only 2 years old and the wire harness broke because it was designed wrong! When I attempted to get it fixed I was told that it would probably break again! So disappointed in whirlpool. The product was discontinued after 2 years so they knew it was a bad appliance! So that’s it for me…They just don’t care about thei customer…It should have been replaced!

The water never filled to the proper level. So during wash, the washer were just trying to get all clothing wet. Also. After wash, I have to rinse my towels manually twice to rinse out all the soap. I was using towel cycle with extra rinse. Washer is new, not malfunction. I have to say that this washer is designed by a person does not do their own laundry. An energy efficient washer should still wash and rinse properly. Using less water and does not clean clothing is false advertising. Would never buy Whirlpool again.

Our Whirlpool top-load washing machine flooded our laundry room on Tuesday. We unplugged the machine and the leak stop. Called the store that we bought the machine from, they told us that they could exchange the machine if Whirlpool approved it. We call Whirlpool, they made arrangements for a tech to come Friday between 8 am and noon. The tech called Friday morning at 8:05 to inform us he could not make it until Monday. We called Whirlpool, they told us basically they could not help. We asked for a replacement, they refused. The machine is only 6 months old. It's ridiculous to think it takes 6 (SIX) days to get a tech here in a city that has 110000 people in it. I have a GE refrigerator. They had a tech here the next day for my ice maker.

I have a Whirlpool washer. Apparently I forgot the problem with one I had about 30 years ago and gave it away practically brand new. My clothes come out of the machine covered with lint. I have to rewash them in white vinegar and use fabric sheets to get lint off. I have done everything manufacturer and repair man has told me to do to no avail. They told me to clean machine 3 times which did not work, less detergent, not better - I now have 3 different bottles of detergent, less clothes - any less and I can wash them by hand.

Have had this wwtw6150pb0 washer for 6 months and have had nothing but problems from day one. Their two button start is a joke. I have had to unplug my washer hundred of times by now just to get it start. You have to disconnect power for 5 minutes each time then replug it in. What a waste of time. Do not buy one. I posted my first review and they have never posted it. It was so bad. Buyer beware...

Efficient is a total lie. Our water bill more than doubled and it skins rinses and hardly spins. I should have expected this because it had a 2 DAY WARRANTY, AND WE BOUGHT IT CHRISTMAS EVE.

Purchased a new Whirlpool 2 & 1 with removable agitator for large loads from Best Buy year and half ago. Broke down after 2 months, Whirlpool fixed the problem. Now, year and half later it broke down again. Whirlpool want to sell me a one time repair for $359 which they think is a grand deal because that covers all labor and parts. However, if it is unrepairable they will refund $135 of that $359. Unrepairable?? It's only year and half old. Never buy a Whirlpool washer. They don't stand by their product. Their stuff is crap. Oh by the way, they not only make Whirlpool but also Maytag and Amana so beware.

Mold and other black stuff gathers in unseen nooks and crannies. Stops when it is unhappy but doesn't give any indication WHY. HATE, HATE, HATE, but this is what my apartment has. AVOID, AVOID, AVOID AT ALL COSTS.

Got this Whirlpool washer 15 months ago. This thing is the loudest washer I have ever heard, 1 week ago I started getting a nasty smell coming from the drum when it goes into spin cycle. Turns out the gearbox is full of gear oil and the top seal that keeps oil from going into the drum is bad and gearbox is made to be non serviceable, go figure. Not sure why the moron engineers would put gear oil in a gearbox with nylon gears that grease would have been a better idea. If you want a better washer that's not going break down after 15 months buy a GE.

I bought a Whirlpool washer model WTW5015LW0. 3 months later, it needed repair. It requires repair every 2-3 months. The latch has been replaced twice. Constantly needs reprogramming. I wash clothes at laundry mat often. Once warranty is over, it will cost a fortune to keep it running in working condition. Service techs are repairing over and over. It’s defective.

I’ve always preferred Whirlpool over other brands. Never again. I bought a washing machine about 14 months ago and on the delivery day, it was hooked up and it didn’t work. I demanded a replacement from the store, which they honored. Fourteen months later, the washer shuts off mid-cycle. Whirlpool only tried to sell me a warranty for $400. I ended up calling a reputable repair company. They said the drum is warped and the transmission is leaking. It would have cost more than new.

Bought Amana, it is a piece of junk. Will not spin all the water out of the clothes. Whirlpool will not take it back. They sent out a service person. Did not know anything. Scheduled another one and canceled. They are waiting for the year warranty to run out.

I purchased a top load whirlpool washer in June 2024. It was just shy of $600. It was not what I would call a great machine to start with as it did not really agitate with any great force, but it ran so I kept it. We are a retired couple and I normally only have 3 loads of wash a week. The dang thing quit working Jan 2026. The technician came out and said it is the main control board that has gone out and he stated it would most likely be more to fix than buy a new one. He was correct! I tried calling the manufacturer, but all they did was try to sell me an extended warranty at $350! I can not believe a washer only lasts 18 months now. In reading many reviews on this machine, it seems that this is a very common issue and the company does not stand behind their product. Good hell, I have an avocado green freezer that is still running like a champ!

Worse washing machine I've used in 70 years. Doesn't agitate. Moves clothes back and forth on bottom of machine. No warm water. Cold comes out then hot only. End result is warm but hot is pouring onto clothes that can't be exposed to hot water. No agitator cause clothes to move back and forth only, not up and down. This machine is brand new. It's a horrible design. Clothes don't come clean. They lock lids on machines so you can't see what's happening not for safety but so you can't monitor performance of the unit. My clothes are a tangled mess of soiled cloths that don't come clean. I'm going to the local laundromat to get my laundry clean.

If I could give 0 stars, I would. We spent almost $2000 on a Whirlpool washer (model #WTW8127LW2). It was purchased from Lowe's on 8/22/25. It quit working when it was less than 4 months old (early Dec.). I have spent over 20 hours on hold with Whirlpool customer service and the assigned repair company. They have been out 4 times and it still doesn't work! (we had to wait a month to get the last 2 parts). The technician does a "trial run" of the washer cycles and tells me it is fixed. Then I try to wash a load of clothes and have the same issue or now additional problems.

Purchased a Whirlpool washer model # WTW4816FW3 for daughter. BRAND new on September 6, 2025. On or around November 6, 2025 machine has been inoperable. Whirlpool tech team has replaced three control boards, not counting the original panel. Tech team has now notified us another part is needed. OF COURSE this part is on backorder. Their tech team has advised Whirlpool this washer is not working, water has emptied on floor twice: during the tech service calls. NUMEROUS calls results in waiting over one hour to one and half hours. MY fault for not checking reviews, never again will I buy any product made by Whirlpool.

I purchased Whirlpool washer on August 2024, it broke me on December 2025, making noise like drain pump running constantly, because of faulty control board, I called customer service. I have to pay $360 for repair and service. And the control board is back order. Waste of money. I don’t recommend this washer to anybody.

Purchased Whirlpool top load washer at Lowe’s a year and half ago. Washing won’t stop running unless I unplug it. Tried several times holding cancel button. Stops for few seconds and starts running again. I called Whirlpool, washer is over a year old. No extended warranty. Basically they told me, "Too bad, we don’t care." The washer cost about $550. It’s a piece of JUNK!! It’s not worth it to call appliance repair company. Average repair is about $350. I received 3 recommendations for Speed Queen washers. They’re a little pricey but worth it. Don’t buy Whirlpool!!

Purchased the Whirlpool 9kg/6kg 1400rpm Washer Dryer Combo in late 2023. The dryer has since stopped working, and I’ve been dealing with Whirlpool’s service team for months. They attempted one repair, which failed. I then wrote requesting a refund or replacement and received no response. I later spoke to customer service by phone and was told a replacement would be provided, but that was over six weeks ago and nothing has happened. The product failure and lack of follow-through have been extremely disappointing. Based on this experience, I would not recommend anyone purchasing a Whirlpool appliance.

We decided to buy American for hopes of better quality. That was a mistake. Within 5 months there was rust on the connections of the tub at the bottom. I called to have it repaired. The total time for that phone call was almost 2 hours (mostly on hold) and 2 different representatives. It then took over a month to get the replacement. They basically replaced the tub. The repair technician advised me to call Whirlpool to get a new sticker with the serial and model number to put in the new one. So I called back to Whirlpool and did the callback option. They said that they didn’t send stickers anymore. Only a paper with the information and that they would send it to me. After about 2 weeks I never received anything.

Welp. They don't make 'em like they used to. Found this out the hard way and a local appliance tech confirmed it. Our Whirlpool Duet stacked washer and dryer was purchased 17 years ago. No problems until January 2025 when the washer stopped working. Bought another Whirlpool front load washer because the first one was great. Well, it broke just in time. Warranty ends 1/3/26. A Whirlpool tech came last week and said it needs a new motherboard. Has to order it and it will take over a week because of the holidays. It didn't even last a year! I'm thinking of trashing it and getting a different brand... The 17-year-old dryer is still working...

IF I could give it a zero I would. Only had my washer less than 2 years and I have at least 3 issues. The agitator has separated from the machine. There is water in the machine somewhere because I hear it swishing around and the machine isn't on. Also when the machine is off it comes on by itself and tries to drain but nothing comes out. I want A REFUND!!!! Then when I did try to do a load it was running water and draining water at the same time!!!! I WANT A REFUND!!!!!

I have a stackable front-load washer (model: WFW5605MW) and dryer from Whirlpool purchased in 2022. About a week ago, the washer stopped working in the middle of a load, giving the error code indicating the drain pump needs to be cleaned/cleared. The washer door is locked and the water from the load will not drain. The manual indicates there should be a panel to access the drain pump on the front panel of the washer near the bottom. However, this model does not have this access panel, and further research shows that this model requires me to remove the top section of the washer in order to eventually reach the drain pump in the bottom section of the washer. I purchased this washer (and dryer) because it's stackable, so the dryer is on top of the washer, preventing me from being able to remove the portion of the washer that would enable us to clear the drain pump.