Whirlpool Washing Machines Reviews

Welp. They don't make 'em like they used to. Found this out the hard way and a local appliance tech confirmed it. Our Whirlpool Duet stacked washer and dryer was purchased 17 years ago. No problems until January 2025 when the washer stopped working. Bought another Whirlpool front load washer because the first one was great. Well, it broke just in time. Warranty ends 1/3/26. A Whirlpool tech came last week and said it needs a new motherboard. Has to order it and it will take over a week because of the holidays. It didn't even last a year! I'm thinking of trashing it and getting a different brand... The 17-year-old dryer is still working...

IF I could give it a zero I would. Only had my washer less than 2 years and I have at least 3 issues. The agitator has separated from the machine. There is water in the machine somewhere because I hear it swishing around and the machine isn't on. Also when the machine is off it comes on by itself and tries to drain but nothing comes out. I want A REFUND!!!! Then when I did try to do a load it was running water and draining water at the same time!!!! I WANT A REFUND!!!!!

I have a stackable front-load washer (model: WFW5605MW) and dryer from Whirlpool purchased in 2022. About a week ago, the washer stopped working in the middle of a load, giving the error code indicating the drain pump needs to be cleaned/cleared. The washer door is locked and the water from the load will not drain. The manual indicates there should be a panel to access the drain pump on the front panel of the washer near the bottom. However, this model does not have this access panel, and further research shows that this model requires me to remove the top section of the washer in order to eventually reach the drain pump in the bottom section of the washer. I purchased this washer (and dryer) because it's stackable, so the dryer is on top of the washer, preventing me from being able to remove the portion of the washer that would enable us to clear the drain pump.

We received our Whirlpool modelWTW5057LW with removable agitator in July 15, 2025. We have 3 different service people here in 5 months time all under warranty and it is still not properly rinsing our clothes regardless of the different settings, plus when the clothes come from the washer to the dryer they are fairly wet and the dryer forms a condensation under it and the floor is wet and wet lint gets into the vent and starts to plug the vent, the highly trained tech suggest I clean the vent every week SERIOUSLY!!! I've talked to supervisors without any success. This is totally unacceptable service and a piece of garbage for a washing machine. I recommend that you never, never ever purchase a Whirlpool appliance or any other of Whirlpool's appliance eg: Amana, Maytag and so on

Worst washer ever. We had a Whirlpool for 30 years and it died so we replaced it with a new Whirlpool based on the longevity of our previous washer. Our new one worked for about a year and then began shaking during the cycle. Now it shakes so violently that it rams into our laundry room walls and has caused sheetrock damage. It is model number WTW500DW2. I called Whirlpool and was given the option to pay $385 to have a tech come look at it or pay $32 per month for a warranty. We will be replacing this piece of junk with something other than a Whirlpool brand product.

I absolutely upset and disappointed in Whirlpool. I have exactly 2 years with top loader washer and the motor gave out!!!! I expected a very well-known brand to be at higher standard in their products. Totally unacceptable!!!! If I could, the rating would be a zero.

Worst money I’ve ever spent!!! This washer and dryer set has sucked from the day I bought it. First the washer has a sensor that won’t allow the machine to even fill enough to wash your clothes. The top of your laundry will literally be dry. Second, the dry continues to give an air flow error message and shut off. I bought the warranty and have called several times over, had my vents cleaned and still the same error. This dry has done this from the day we bought it. I will never purchase an appliance from this company EVER again. I strong recommend you don’t. The warranty company can’t fix anything and the parts are obsolete shortly after purchasing brand new appliances. Go with a better company. Trust these reviews.

Do not buy a Whirlpool washer unless you are fine with making trips to the laundromat for loads your machine cannot handle. Within two weeks of buying ours from Home Depot we learned it could not wring out or drain certain loads, especially smaller ones with bathroom rugs. Home Depot’s return window is only 48 hours, which means you are stuck if problems show up later. I had three technician appointments. Two people showed up, neither could fix the issue, and nothing changed.

This machine was a complete waste of my money. I wouldn't buy it again and I wish I could get it out of my house today. Your dumb Auto Sense is so frustrating. Why? Why? Can't we just put the clothes in the water in and wash them anymore?

WHIRLPOOL front load washer WRW86HEBW0. I hate HATE this washer. Cycles take too long- up to 2 hours. Automatic sensors choose water amount (often only enough to get things damp). They stop machine from functioning if they sense something might be wrong, but they don't help balance loads. I've never had to manually balance loads so frequently.

I purchased a brand-new Whirlpool washer and dryer in November 2024. By September 2025, the glass lid on the washer began making noise, and I discovered that the glass was actually separating every time I closed it. Since the washer is still under warranty, I contacted Whirlpool at the beginning of October. It is now the end of November, and the issue is still not resolved. I have spent more than 8 hours on hold and maybe 20 minutes speaking to a real person. Every time I called, I waited over an hour, only to be disconnected multiple times with no call back. When I finally reached someone, I was told different explanations each time, and nothing was scheduled correctly.

Purchased August 2023, PC went out December 2023. A washer unit is in our STRental and used 20 times each year. This one didn't last 1 year. Lowe's refused to replace. Whirlpool refused to replace but offered to honor a warranty providing we paid a $35 fee for another year. What a deal? $420 additional to the retail price. Our appliance guy said these units ALL had bad PC devices that were installed. MOD WTW4816FW3 SER CC3305872. I am embarrassed I fell for this SCAM. Our analog washer is still going 20 years after we purchased. I noticed several of our neighbors have identical units on the curb for trash like we do. Now I am looking for an old analog washer.

Wish I could give -0..Worst purchase I've ever made. Does NOT clean our clothes. I was told I'm doing everything wrong by the technician who came out and said it's correct that deep water comes less than half way up and should always be plenty for whatever I'm washing. Um..no. That's strictly a Whirlpool issue because I need more.

Bought the Whirlpool 2 in 1 washer with removable agitator 17 months old total junk.. Motherboard went out this evening.. Absolutely no lights on the console.. Plug it in pour water into it and the pump will pump it right out.. The tub barely fills up.. $700 washer lasted a little over a year..

The new models are nowhere near the quality of older models. Ours is less than two years old and is already malfunctioning. The pressure sensor is bad. It just leaves the water pump running. It is a very common issue I hear. I see people advertising that they will come get broken washers to fix and resell. They don't even want these units.

Near new Whirlpool Top Load Washer... (purchased June 2024)... hasn't been used in more than a month. Suddenly it starts running ALL BY ITSELF!!! There was no water, and no panel lights on at all... I was nowhere near it! I just unplugged it, waited a bit, plugged it back in, and it did that again!... and again!... and again! What if I wasn't home??!! It would probably overheat, start a fire, and burn the the place to the ground!!! DON'T KNOW WHAT TO DO!!!

Their products are junk. We purchased a Whirlpool washer from Best Buy approximately 18 months ago. The unit doesn't clean the most basic stains. The wash cycle takes over an hour and the clothes come out so wet that it takes over an hour to dry a small load. The unit failed a few months after the warranty expired. Customer service did nothing to accommodate us even with a sliding scale on the repair. All they did was try and sell us a service contract. The price would have been as much as it would be to buy another unit. We were forced to buy a different washer and took a total loss on this piece of crap. BUY FROM A DIFFERENT MANUFACTURER! Whirlpool is not the company you remember.

Brand new Whirlpool washer came with the house within 2 months started leaking from somewhere. Can’t get anyone in the phone at the so-called warranty office. My son repaired the problem. Changed the hose etc. Now, 3 more months down the road, the washer totally stopped working. First, it stopped ringing/spinning & now it just stopped working totally. Won’t even come on. I’m gonna have to buy a new one, but it won’t be a Whirlpool. The warranty is a bad joke. I won’t buy anything Whirlpool ever. Looking into some legal action.

I bought a Whirlpool washing machine 4 years ago, top load with no agitator. I love the load capacity except that the load frequently gets out of balance. NOW it is ALWAYS out of balance and I need to have a repairman fix it. I am sick of cheap parts on the appliances. I have all new Whirlpool appliances and am NOT impressed with any of them. They have ruined the brand with the cost cutting. lm

WTW5955HW3. I would NEVER recommend this washer to anyone. Clothes do not come out clean and if the washer is off balance when washing for any reason you cannot continue with the cycle. You have to cancel the cycle and start all over. A waste of time, money and soap, stain remover and softener. It’s so bad that if you put a pair of folded trousers in the wash, go through the cycle, they are folded exactly the same way when the cycle ends. WORST PURCHASE EVER. And, it’s only 2 years old.

I have a Whirlpool WTW5057LW0 washer I bought in December, 2021 that only lasted three years before the bearings went out. Got it because I loved the removable agitator. Now apparently the transmission bearings are shot and it is now very loud on the spin cycle. 300 dollar transmission needed on a three year old machine.

Model with removable agitator and in 3 yrs already spent half as much as I bought it for. I've had to replace the lid lock 3x. Not to mention bought matching drier and had to replace door sensor on it once already. Honestly feel ripped off. The older models were good but now I feel they've become trash.

2 yr old washer needs transmission, tech said they were low quality, he did Whirlpool warranty work for a company, low quality machines, he recommended Speed Queen if you want a quality washer, see if this review gets posted.

Your alls washing machines isn't worth a hill of beans, I've had this one for 3 years and 9 times out of 10 it will not go through the washing cycles. I try 15 times to get it to work and it won't I have to just let my clothes soak and then put them on rinse and fill up with water but before I do that I have to pour water into where my rinse stuff is in the middle of it then run the water so I can get it on my clothes. If I had the money to buy a new washer and dryer I would because sometimes I even have to dry my clothes twice before they get dry and it's only 4 to 5 pair of jeans. I would hate to try a big load of clothes, when I do get the money I will get another washer and dryer and it's not going to be a sorry Maytag that's for darn sure.

A whirlpool washer that was just a couple months out of its year warranty failed. Cost almost as much as I paid for it to get it repaired. Control board issues and from what I understand a common problem with them. Not happy. They should warranty this part for several years since it has known issues. Junk.

Purchased a new washing machine and from day one, it has been making a loud banging noise. Called WP and they sent out a tech and was told that WP uses thin metal and the back cover of the machine is flexing back and forth, making the loud banging noise. Called back into support and was told there was nothing they could do. Now every time we do laundry it sounds like someone is smacking the machine with a hammer.

Have a Whirlpool Cabrio and it’s a huge waste of money. Clothes don’t come out clean and no lent catcher so pet hairs stay in the machine and on clothes. The spin cycle has to be ran more than once just to get water out. Do not buy this machine. It’s just awful and huge waste of money.

Whirlpool company has been absolutely terrible to deal with. They are liars, unprofessional, and extremely disrespectful. I’ve had to take time off work several times trying to make time to fix my washer machine. They’ve made my experience a nightmare, I’ve been without a working washer for months and have had to pay to wash my clothes elsewhere because of their incompetence. It honestly feels like they do things on purpose just to provoke or frustrate you. I regret buying from Whirlpool. And they are using For service Platinum Service Company which is unprofessional company. I would never recommend this company to anyone. Save yourself the stress, time, and money & go somewhere else that actually values their customers. Whirlpool is the worst ever.

I bought a dishwasher at the cost of $740. When my contractor opened the box, he noticed there was no power cord. When I called Whirlpool, I was told the POWER CORD IS NOT A OPTIONAL ITEM. I had to buy a power cord, to add insult to injury, the parts department never answered the phone. This has been a nightmare.

These washers are junk...Bought mine in 2023, Lowe's pushed for insurance, Whirlpool kept emailing for insurance purchases..I got it and glad I did. Motherboard goes out every 6 months, just went out AGAIN 9/30/2025.. And of course, the repair company is out of stock..May be 2 weeks before they come in.. I'ma gonna try to get my money's worth out of this pile of shit, then I'ma gonna put it on curb for junk man... DO NOT buy these washers. 600 and they do NOT last a year.

I Purchased a Whirlpool washer Model WTW4816FW3 on March 24, 2025 to replace my old Whirlpool (which lasted 21 years with no issues), but this one is a 'joke'. Obviously, Whirlpool products are not good anymore. After two visits from an appliance repair company, provided by Whirlpool, the machine simply does not work properly, this machine does not deserve not even one star and I feel like I've been robbed. Shame on Lowe's and Whirlpool to continue selling this product regardless of 'tons and tons' of BAD reviews.

This is the second and last time we buy a Whirlpool washing machine. As soon as the warranty ended the machine starts not to work. First it stops locking then it stops working altogether. I'm writing this so no one else spends their money on thing that only till the warranty expires. Too much $$$$ wasted.

I bought this pair in January 2025. Washer Model: WTW8127LC. The washer is so horrible. Every time I wash clothes they are all covered in residue. Then I have wipe them all down. The water barely fills up to cover the clothes. The agitator barely moves. I used to love doing laundry. Now I dread it. Had a tech come look at it and found nothing wrong. Told me never to buy Whirlpool. So disappointed. Only bought it so I could wash my king size comforter.

Had this washer for 2 years and it started not wanting to wash the clothes, it would make a ticking noise and wouldn’t add water or anything. Called Whirlpool and they said I would have to purchase the warranty so we did that and a technician came out and said it was working that there was nothing wrong with it. I kept up my warranty payments for the next 4 months and there was no issue so I dropped the warranty, the following month after I dropped the warranty the washer started doing it again, making a ticking noise (not the door lock noise) and would add water or nothing. I don’t know if whirlpool has put something in the washers to force you to buy the warranty but I do know the price I paid for this washer it should have lasted way longer than 2 years! I will never buy a whirlpool product again

The worst mistake I’ve ever made! 3 years old and the washer has shredded all of my sheets and towels. Techs can’t find anything wrong it. Whirlpool offered a measly 10% off coupon to replace my almost new $700 washer. Garbage products & garbage customer service.

Whirlpool customer service is terrible. My washer is ten months old. It will not spin. Customer service said they do not have a service person in my area. Their instructions are to find a service person, order the part needed from Whirlpool, then they will reimburse me up to $200 for the repair. This for a machine under warranty.

This is the worse washing machine to purchase and own. In a year’s time it will break down. Pump goes out, motherboard goes out, won’t spin out, won’t drain, won’t change cycles and definitely not energy or cost efficient because it fills and drains repeatedly when it’s messing up. It will run and run and run get stuck running constantly. Or, it will drain and get stuck constantly draining. When it’s not even in an active cycle. This is the second whirlpool washing machine I’ve had in a year. Never ever had this issue with any other washing machine even the used ones I’ve purchased in the past. I honestly really do hate this washing machine. It starts malfunctioning right outside of the warranty period. Hate it, hate it, hate it!!!

I bought a Whirlpool 2 in1 washer with removable agitator and it is the worst washing machine I've ever purchased. I returned it to the store after 2 days. It will not fill deep enough to wash even small loads of laundry. I've tried setting it on bulky items and deep fill at the same time, but it still only fills about 6 inches deep, and then just starts trying to wash clothes that and sticking mostly out of the water. The clothes come out just as dirty as they go in.

First and last Whirlpool product. Purchased Whirlpool Front Load Washer, Model WFW92HEFC. It leaked water and suds out of the back, including on the "Clean Washer" cycle. I called numerous times, and the repairman never fixed it. Whirlpool told me that was "normal". Completely idiotic. I had to constantly check on my washer and clean suds and water from my floor so much that I ended up just leaving a towel stuff under the washer in the back. Despite cleaning it, it ended up stinking. I kept it as long as I could tolerate the smell and cleaning up water from my floor. One day, I opened my utility room door, and the smell hit me. I finally hauled it to the scrap metal yard. The $12 I received for a $1200 Whirlpool washer was the best $12 I ever received. Good riddance.

Whirlpool washing machine, model WTW4957PW0. The unit has a known defect that causes the drain motor to keep running continuously even after the cycle has ended. I contacted Whirlpool customer service and was informed that this is a known issue with the unit. I was never notified about this issue and had to find it on the internet. A technician came out to diagnose the unit, even though I specifically told the customer service rep what the issue was when I called initially. I was told that the part needed for repair is on indefinite backorder, with no timeline for resolution.

My washer has broken twice since I purchased it from Home Depot, a year and a half ago. Luckily, the first time was just before the manufacturer warranty ran out. Unfortunately the same part broke less than 6 months later, and I was on the hook for the service call and labor. This is an issue with my model of washer that Whirlpool knows about, but they send a third party appliance repair company out, so I'm still out over $400 on a machine that's not even two years old. My suggestion? Find a different washer from a different manufacturer.

I would give 0 stars if possible. I purchased a WTW5057W0 model in November 2023. I’ve replaced lid latch twice and control board at 19 months. Warranty for 12 months is a joke. It is designed to fail at 13 months. Please read this and do not purchase. You will be in the same situation as I am with no support and more money in parts than a new machine. Planned obsolescence at its best here. Do not buy a Whirlpool or any other machine that shares its parts.

We bought our washer 06-09-24 and the control board just went out. They know about the issue with this model. I guess us customers are just out the money. Next washer will not be Whirlpool. Writing this so hopefully it helps someone else. Do better whirlpool.

18 month old top loaders model wtw5057 stopped working. Just outside warranty and Whirlpool will do nothing to make it right, that isn’t going to cost another several hundred dollars. Buy something else.

I purchased my machine brand new in March of 2024. In July of 2025 The machine was no longer working. I have a warranty and called for a repair. The repairman came but could not fix the machine because of a needed part which is unavailable at this time. I was also told that this is the problem with that particular machine and you would think they would keep that part on hand knowing that their machines break down like this. My sister looking for a new machine was told by myself do not get a Maytag.

Unusable 11 month old washer. Tub won’t drain, lid latch won’t lock. Invested hours of frustration in order to negotiate warranty with customer service. Factory service could not be scheduled for 4 weeks from date of request. I operate a vacation rental business and it was essential for me to purchase another washer in order to accommodate guests. Very discouraging experience and I’ll never purchase another Whirlpool or Maytag washer. One year ago the main circuit panel on my 4 year old Maytag washer went out and I was quoted over $650 to replace it. I bought the Whirlpool instead and only regret the decision.

If you like your clothes to be ripped apart, shredded and torn, Whirlpool is the brand to choose. Their ingenious design leaves a space between the bottom and the agitator, so it is guaranteed any clothes will get caught in this space. This is not to mention other faulty details. Perhaps the Whirlpool fellows should take a look at other brands to see how a washing machine is actually constructed. In the meantime try to make some washboards.

Never buy Whirlpool appliances. They don’t last and they offer you a warranty but take weeks getting repaired. The customer service whirlpool Tennessee is horrible!!!! I haven’t had my washer over eight months and it’s already having problems.

Bought this washer on July 30, 2024, delivered on August 5, 2024. On June 19, 2025, washer started acting up, no lights, pump keeps running. Called in service, being promised within 1 week, when 1 week came, nothing happened. PART NOT AVAILABLE. Whirlpool contracted service to be carried out by Goodman Home Solution. Between Whirlpool & Goodman Home Solution, it's like the left hand & the right hand doesn't know what they were both doing. Finally, I have to get Costco involved & that was when they found out someone in Whirlpool never followed up to order the PC board for repairs. 6 WEEKS WAIT!!! Finally, the Goodman repairman showed up on August 7, 2025, just to replace the PC board. Will I buy another Whirlpool, HELL, NO! Another American company going down the tube like Kodak, Remington, Edsel, & Chrysler. SEE YOUTUBE Video here: **

Please read all parts of my Whirlpool washer saga before deciding to buy a Whirlpool washer. Part 1: I brought a Whirlpool washer model #wtw4816fw3 ser. CD1606744 7/20/2024. It is the biggest piece of junk I have ever owned. Before we left to go on vacation it was acting up. Not cycling through. I figured I would take care of it when we return. Well turns out by the time we came back from vacation the washer was out of warranty by 11 days. When I google the problem I found that lots of people have been having the same problem with their Whirlpool washer.

I purchased a Washing Machine Model# W. T w 4957 w O this washer lasted one year but I had a service plan on it and it took 3 weeks before I got it. 11 months later the control panel began going out on second Washing machine. it took two days to talk to someone because customer service sucks with very ignorant and uninformed agents. Finally someone came out but didn't fix Washing Machine stating the control panel was broken and had to be ordered. So I have to wait 14 days as my washer continues to have problems. I also purchased an extended warranty Whirlpool never sent a copy of warranty. THESE WASHING MACHINES ONLY WORK ABOUT ONE YEAR OR LESS AND IT'S A HASSLE TO GET THEM FIXED. THE CUSTOMER SERVICE REPS ARE RUDE and you're on hold for hours. My washer was financed so I'm still paying for something that doesn't work.

My Whirlpool washing machine that I purchased at Lowe's in Papillion, NE two years ago quit working. I'm so disappointed with your product. We've own a couple different brands and they lasted a lot longer.

Not even 6 months old and top load washer throwing error codes already, and clothes don’t come clean like they did with my 20 yr old front load. Not maintaining the washer is not the issue either 2 months in the washer started this.

Washer showed up defective but didn't know it until using it. I thought I was doing something wrong? Won't fill. Lowe's won't return it after 30 days. Whirlpool won't fix it. Send a tech that doesn't show. Garbage corporations today. Garbage chinese products that don't work.

A disaster! Bought from Home Depot almost 2 months ago. Didn't work since the day I bought it. Home Depot has done NOTHING to fix it, return my money....I have tried everything, including going to HD almost daily, calls daily, spent 6 hours getting the run around..A nightmare AND they added a dryer to the bill without my knowledge. Took away my good dryer and I was charged over 1,000 dollars to install it. Machine doesn't allow more than a few inches of water, only to stop it, if you had the luck to get it started, it will only turn off if after the 2+ hours of the agitator not working, I dump the unspun wash into a bucket to dry outside, No spin! I am going to take HD to Small Claims Court. NEVER buy from them,,,read their reviews on Yelp.

I bought a Whirlpool washer and dryer thinking I was investing in quality. Instead, I’ve been stuck in a repair loop. Within just four months, both units began having issues. Whirlpool has sent a technician out four separate times—each visit ends with another part being ordered, but the problem still isn’t fixed. The most frustrating part? Corporate refuses to declare the units “unrepairable,” arguing that it's the same issue so. This feels like a technicality that leaves customers stranded with broken machines and no resolution. I’ve lost valuable time, money, and peace of mind having to take clothes to the laundry mat and speed more money. These appliances have spent more time waiting for parts than actually working. This is robbery/stealing people's money. I wouldn’t recommend Whirlpool and or Amana based on this experience.

Whirlpool washing machine quits after one year. I am the only person who used it and was careful with it. Gone are the days when appliances lasted 10,15,maybe even 20 years. I called customer service and even thought the warranty had expired by only one month they would not help. Do NOT buy one!

Our 2-year old Whirlpool WFW5605MWO front loading washer needs two replacement springs and 4 shock absorbers. The machine works fine BUT it would intermittently and increasingly refuse to spin during the wash cycle. Every now and again I would find the machine timed-out and off; only to find that the clothing and linens are sopping wet in the washer. I would then press the machine's "drain and spin" bottom in order to finish the wash cycle. Unsatisfactory.

For those of you who may not know, there is a recall for the control board. I purchased a Whirlpool washing machine July of 2023 and I did not purchase an extended warranty due to the cost. In march 2025, my washing machine started making a noise while not in use. My licensed electrician told me he saw online re recalls on appliances that there is a recall for whirlpool control board. See attached upload for instructions.

I bought a Whirlpool washer through Lowe's. Washer died in less than a year. After several technician appointments, countless hours missed at work, numerous calls and lots of money spent at the laundromat over a month’s time of back and forth, Whirlpool still refused to replace it despite warranty saying they have the discretion to do so and offered a minimal discount to buy a new one from their site instead. Stay away from their washers. Stay away from this brand. Be glad I left this review to save you the hassle and your wallet.

Our washing machine is just over a year old…go figure right out of warranty. It stopped functioning correctly and we had spoken to Whirlpool who said it was a known issue and they would still cover it. When the tech came out he said they told him they would not be converging it and it would cost 540!!! To fix it. What washing machine breaks after only 1 1/2 years!? What garbage. Their customer service has been terrible, don’t recommend.

My Whirlpool appliances in general were all garbage. The washing machine ranks right up there with the worst. Whirlpool used to be a brand you can count on. You can still count on it but the only way you count on it is to be garbage. I have washed a white comforter three times. In between those times I did a machine cleaning. Using hot water and vinegar to run a cycle. This was a more lightweight comforter. It was not crammed in there nor was the washer over full. I used the extra deep rent cycles as well as the heavy setting. Three times!

I bought a Whirlpool washer from Home Depot less than 2 years ago. It has stopped working. Without an extended warranty, I’m stuck with repair costs that exceed the cost of the washer. There should be another solution.

I bought my washer and dryer less than 1 year ago from Lowe’s. I have already called for service twice. Right now it makes a banging sound when it spins and service tech couldn’t find anything electrical or mechanical and suggested I put A pool float around the wires in the back. I cannot get a refund because it’s past the 30/60 day mark. I paid a decent amount of money for this machine only to have it break not once but twice and now I have to live with this banging???? My receipt has faded??? What is this??

My mother bought a Whirlpool washing machine. Has a 1 year warranty. After 10 months it quit working. Have scheduled the repair twice and no one ever came to repair either time. After 2 months of waiting they tell me today they ordered the part. I highly recommend that no one buy anything from whirlpool!!! They need to be out of business. The warranty is as worthless as the machine. Sincerely. Allen

Do not recommend! I purchased a brand new washer 1-24-24 and what do ya know after I denied the extended warranty when they called two months ago now my machine quit working! I’ve watched several videos on the issue and tried several resets for my machine nothing has worked. I then found a video stating it’s a known product malfunction with the control board and Whirlpool is completely aware of this but still refuses to replace my control board. I wouldn’t recommend this particular washer. Even prior to it breaking down I never felt it washed properly. What a waste of money. A washing machine should definitely last longer than a year period!

My 25 year old Whirlpool top loader finally died, one week before this past Christmas. So I bought a new Whirlpool top loader. I am having terrible luck! Not nearly enough water to wash a comforter or most clothing. I'm having to pretreat and scrub every little mark or it's there for good! Honestly I'm working harder than this machine! You blew it this time Whirlpool!!!!😡

We bought the top-load Whirlpool washing machine in July 2024. Within 4 months, machine started with some issues. On complaint with the dealer from where we purchased in November, they arranged the service in December. Till today's date, June 2025, there has been many issues with that machine, many service team came around 6 to 7 times. Send live videos of the problem...via video call, sent the video of the huge noise from the machine....even then the problem is not sorted. Worst experience with Whirlpool. Service centre supports only the Whirlpool company.... not the user who are facing problems every day. Do not buy Whirlpool products.

It is a product easy to use. After one year of purchase it started to stop the cycle after 10 minutes a customer service representative was able to give me information to restart the washer. Now at 2 years of purchase the washer stops cycle I tried all the codes and everything to get fix but not luck. I opened the bottom of the washer and noticed a blue an white cable damaged. After talking to a representative I found out the warranty was only for ONE year. I will have to buy some repair service for over $300 the washer price was $700. I found online a comment talking about the same issue, it looks like it happened to many other people. I had another appliance from another company they offered a free 3 year warranty and I was able to get a replacement. 5.2-5.3 Cu. Ft. Whirlpool® Top Load Washer with Removable Agitator.

I bought a Whirlpool washer 3 years ago and I have had more problems with this machine than any other machine I’ve had. Our service guy has been here about 10 times to fix it. I’m glad I bought extended warranty but it has been nothing but problems to get it fixed. I would not recommend this washer to anyone!!!

They had a factory recall on a part. My machine isn’t working. It will take a MONTH to get the part off back order. In the meantime, I’ve paid close to $1000 for a unit that doesn’t work. I asked for a replacement, they refused. Their customer service is trash. I literally retold the issue 7 times that they have flagged in their system for my model type. They tried to charge me to repair a factory-faulty issue. They are giving me the run around because they can’t fix it & don’t want to refund my money.

Worst customer service, worst products and the company doesn't even care they continue to sell defective and recalled washers units. I will never again spend money with this company. EVER. They make you spend hours on hold to speak with someone and instead of replacing the recalled unit they make you wait weeks to have someone come out and we've already did that!!!

I had a Whirlpool washer for over 30 years and sold it with my house. I wish I would have kept it! I thought why not buy another; it was very dependable. Well, I bought model WTW4957PW and within a year & a half, it makes noises when it is not in use and doesn't complete a cycle. I either end up with soaking wet clothes or clothes that still have detergent on them. I chatted with customer service online to ask how long the warranty was for explaining that I need a new control board, and the person said one year, and sorry my washer isn't working then ended the chat. I will never buy another Whirlpool.

Beware!! Whirlpool washer top load purchased 11/2023 @ Lowe's has failed after 18 Mos. Drain pump runs continuously so washer can't fill and run a cycle. Machine Turns on pump all by itself when lid is up. Husband came home late at night to it running the pump for like an hour and smelling of burn while kids & I were in bed - real safety concerns- have to unplug machine to stop.

I purchased the Whirlpool washer and dryer in October 2022 after reviewing reviews that seemed positive. My GE washer stopped working after years of use. This has been the absolute worst washing machine I have ever used in my life of 60 years. Anytime I washed blankets they were more filthy than when I put through the wash. Called them when in Warranty and technician said to set all settings to maximize water. Almost three years later and it’s still the worst machine. Just washed brand new white bedding and they are absolutely filthy. I have even rewashed and still filthy. I actually want to get rid of it now and buy another brand. Absolutely DO NOT purchase Whirlpool brands.

Bought a Whirlpool top load washer on 11/23/23 from Lowe’s for $658 on sale. We’ve now gone almost a month with no washer. It gets to the end and won’t fully spin out the clothes because It starts getting all wonky lol. Have paid $350 for repair and it’s been 3 weeks and they still haven’t gotten it fixed. Companies just don’t make quality products anymore. All they care about is money, so the cheaper the quality, the quicker it breaks and has to be replaced. The washer isn’t even 2 years old yet.. Would not recommend a Whirlpool brand anything to anybody. Consumers deserve so much better!

BUYER BEWARE!!!! Purchased Whirlpool - 3.8 Cu. Ft. High Efficiency Top Load Washer with 2 in 1 Removable Agitator - White on 10/7/24 with pickup on 10/13/24. Washing machine stopped working and sounded like an MRI machine on 5/14/25. Service came to repair on 5/19/25 and stated the MOTOR and CAPACITOR needed to be replaced. Service came to replace motor and capacitor on 5/27/25. Washing machine STILL NOT WORKING!!!!

Do not buy a extended warranty. Whirlpool does not honor it. My washer machine jumps all over the place. They will find everything in the book to tell you you are doing wrong, just so they don’t have to fix it.

I bought a Whirlpool Washer Model #WTW4816FW for my owners tenants December of 2023. It recently stopped spinning and would not turn off. Tech was sent and gave estimate to $679 to fix main board. That's more than the total cost of machine which did not last a year and a half. Do not buy this series or whatever.

DON'T buy the Whirlpool product! Washer, model WTW4955HW lasted with only 6 months of use every 2 weeks! Circuit board needs replacing! What else will go wrong? Wish I had seen these reviews before I invested almost $500!!

We would not recommend Whirlpool brand washer machine. We bought a new washer/dryer set October 2022 from Best Buy. First time washer machine quit right in middle of cycle with machine full of water. Whirlpool/Best Buy had the machine fixed, which was a wire harness that was broken. That was about a 1 1/2 years in, now only 2 1/2 years old and quit for second time right in the middle of a load, with machine being full of water. Now the repairs are on us. The washer machine should have held up way longer than this especially for the price we paid for this new set. We did not overload machine and always did the monthly, if not more, cleaning maintenance to it. This washer machine should have lasted more than 2 1/2 years but instead has went down twice. We do not recommend Whirlpool brand for you could be left with expensive repairs or buying new within a couple years.

I had a Whirlpool front load washer for many years and I was very satisfied with the performance and longevity. July, 2024 I purchased a new top load Whirlpool washer (model WTW495PWO, type 588-20) and I am not satisfied with its performance. It is very noisy when operating. It doesn't always spin the load adequately, especially bulky items. I often have to run it through the drain/spin cycle a second time. My sister has the same model of washer and started having problems with her washer after 28 months. The repair company told her after evaluation that this is a common problem with this model of washer and the part will not be available for many months. I waiting to see if I'm going to have the same problem with my washer. I would not recommend this model.

I purchased a Whirlpool top-load washing machine in 2023 and the control board is broken already. I bought a protection plan for $169.00, which is useless because the control board is on back order and no one has any idea or even if they will be in.

Updated on 05/16/2025: I am posting this review again as I have had no response from Whirlpool on my issue with my 9-month-old washing machine (Whirlpool washer model # WFW5605MW1)!! Appliance Express, who are the people Whirlpool Warranty deals with in my area, came out and said since they have been out here 4 times that I will need to start paying $150 if they find nothing wrong with my washer!! What!!! This is what Whirlpool told them to do!!! I am so MAD!! WHIRLPOOL, please stand behind your product and let me exchange this "lemon" of a washing for one that works like it should. If this situation does not get resolved you can bet I will tell my family, friends and any one that wants to listen NOT to purchase Whirlpool products! Signed, Disappointed Customer....

My Whirlpool Cabrio washer is horrible. If anything is dark colored I have to hand wash it because otherwise it looks like the attached photo. I've talked to customer service repeatedly and they insist this is ok, I've followed every YouTube video I can find to clean hoses, etc., and I've tried every setting it has.

Purchased new washer and dryer December, 2024. Washer constantly gets out of balance and moves and makes horrible noises. Or, gets out of balance and shuts down. Trying to learn how to wash clothes at 70. Very upsetting and aggravating. Wish I could send back new washer, dryer, and fridge, get my money and try another brand. Always LOVED Whirlpool....not anymore.

I’m on the laundry committee of a high rise Florida condominium. Within the last four years we have purchased 14 Whirlpool commercial washers and have had frequent breakdowns. The repair service has had a lot of difficulty in diagnosing the problem and one machine has had the control board replaced 3 times. We will not be buying any more Whirlpool machines.

I have a fairly new washer and it has a faulty control board. It should be free to replace but they are saying the part is not in stock with no eta and nothing they can do for me. They said I can check back in 2 weeks for an update! How am I expected to manage with no machine??? They need to take responsibility for their faulty products and make this right.

Do not buy a Whirlpool washer. We have been out of having a washer for 3 months waiting for whirlpool to fix it. We had it less than 6 months. First time they came to fix it we had to wait for a part. Next time the part was not a fix. We had to wait for another part. They said it's on back order. Month and a half later still no part. Now they say if we pay for the part they will expedite it. Why when it's under warranty? Save your money, don't waste your time. They don't care. Been washing clothes in our tub for 3 months.

I purchased a Whirlpool Washer Top load in June 2023. Model WTW4955HW3. Less than 2 years old and the circuit board has broke and the washer is unusable. I paid $550 for the washer and the repair is $350. UNACCEPTABLE. I will never buy another Whirlpool anything.

I bought Whirlpool WTW4955HW3 Top Load Washing machine September of 2023, now less than 18 months the machine doesn't working anymore, it went to draining cycle automatically, never went to other cycle. Even after unplug/plug the power, it just went to draining cycle, never got a chance to run reset/recalibration. Called professional, was told that the control board could be bad, or maybe something else. Very disappointed with the quality.

I purchased a Whirlpool front loading washer and dryer combo in 2019. I had previous good experience with Whirlpool appliances, specifically washer/dryer, so felt good about purchasing them again after moving. This washer has been nothing but aggravating and has never worked as it should. It goes out of balance, does not drain, keeps running the drain pump to no avail. I have had to remove sopping wet clothes, sheets, blankets, etc. from the machine and try to wring them out by hand, more times than I can count. Since I purchased the 5-year warranty, I called for service right after purchasing and the tech said he couldn't find anything wrong. So, now it's out of warranty and a service call would be $150. Or more. Save your money and put it toward another brand that actually DOES wash as it's intended to do!

Bought a Whirlpool washer. Asked for help with newer washer, no help. So I am ripping out my dryer and microwave rangehood. Cost my family. Won't happen again. Customer service was a joke with proof of purchase

Barely 18 months since we've had this washer and it has stopped working as it should. The same issue that 100s of others are experiencing. The drain pump activates even when not in use. It quit washing and just runs the drain pump. After doing some research, this seems to be a common problem with these washers especially for the ones manufactured in the year 2023. Please take your hard earned money elsewhere. I've reached out to Whirlpool to inquire about a recall or replacing this machine to no avail.

These machines garbage, damage my black clothes, left lots soup everywhere, every laundry I was I change everything circle, doesn’t work. My black clothes come with lots soap. Let me know how fix these problems? Because damage my clothes.

You will do three things with this machine, at least. Wash clothes, spend a lot of time standing over it, and praying it doesn't tear your laundry room apart. Key notes for Whirlpool are simple. But need repeating. They are:

Whirlpool washer fails in 14 months. I’m 65 years old and my Maytag washer failed after 19 years of use. I purchased a Whirlpool washer at Home Depot and it failed in 14 months unbelievable. So I called around to get it fixed but most repair technician said it would cost more than it was worth. So the wife and I went back to Home Depot and purchased another washer but this time a LG washer with a extended warranty. I have stage 4 lung cancer and was hoping to have the Whirlpool washer my last one but American made quality is crap.

Bought a washer & dryer for my manufactured home in June 2024. Dryer broke in Dec 2024. Warranty co. had me wait 4 weeks to come out. Fixed it for 1 cycle. SAME DAY I called back and they said another 4 weeks to come back. Paid $350 to get it fixed right. Now my washer broke Mar 2025. Needs pump and computer board. Can't wait again 4 weeks so had it fixed $400. STILL UNDER WARRANTY. WARRANTY CO. PLATINUM REPAIR SERVICES ARE HORRIBLE. Don't buy this garbage. No response from Whirlpool in Dec. on dryer breakdown. We'll see if I get a response this time. I doubt it.

I wish I had read reviews prior to buying this junk. It doesn't fill enough to wash more than 3 towels even on deep wash and the sensor for other size loads doesn't work. It is just a pile of Junk. I've only had it a month and I am planning to just throw it out.

I did not do my due diligence before buying my washer. I liked the big drum, and the ability to remove the agitator because I have a king size bed and wash comforters. I am old school. I like the water to run, put in the soap and add my clothes as it fills. You can’t do that with this washer. The washer does not completely fill when washing or rinsing. The agitator barely draws the clothes on top down so I wash on deep water setting. Every setting on the washer, except for one which I wash all my clothes in, takes over an HOUR or more to wash. If you have three loads to wash, you will be washing for three or four hours. It senses the load so if it’s off balance, the washer will continue to spin and the banging is very loud. You can’t open the lid to adjust the clothing.

This is the 3rd set of budget Whirlpool washer dryers sets I have got over the last 10 years. I have purchased all 3 sets between 1000.00 to 1300.00 dollars. The first set lasted for 5 years. That seemed fair but not good. 2nd set lasted little over 3 years. Thought it may have been a bad set. This set is a little over 16 months old and washer just went out. This is ridiculous. Whirlpool was the go to brand back in the day. Now it's just junk.

This machine certainly needs to use more water in the tub. If you have dirty sweat soaked clothes you almost have to run two cycles to get them clean. Granted you can run bulky items heavy duty cycle with an extra rinse and they do seem to come clean but do you have an extra hour and 45 minutes of your day to wait for your laundry to get done. If Speed Queen can put water in the tub to get your clothes washed, why can't the rest of these manufacturers do the same? The older front load machines would get at least half full of water. But this machine won't it never shows any water level on the window at all. Give the consumer the opportunity to choose the appropriate amount for their needs.

Machine died within one year. Sales place wouldnt cover warranty so after hours on phone finally got ahold of Whirlpool who sent me an email with a service person, who came out and diagnosed problem. However he said parts are not available and didn't know when they would be. Could be month!! Now I cannot get Whirlpool to return calls or emails about the situation. I have to go to laundromat and by the time parts are available I will have spent enough money to buy a new machine. Product and customer service IS AWFUL!! Would not recommend Whirlpool to anyone.

I would never recommend Whirlpool products. When we tried to fix the brand new washer, the part was out of stock. Just imagine how many units are broken in the country. We had to manage without a washer for weeks.

Do not buy a washer and dryer from this company. I bought a brand new set and instantly had problems with it completing a load. They had replaced some parts that took 3 weeks to ship to only have the issue not fixed still. The washer makes a terrible loud noise and jerks the washer around 90 degrees. Put a hole in my wall and dented in several places. Never has worked correctly. Now I'm waiting for a part that's on backorder. When you call customer you're on hold for over an hour and they are rude and have no solution for you. They just say you bought the unit with this warranty and they can't do anything. Customer satisfaction is not a priority!

Their products especially washers are junk in my view. Bought new set 18 months ago and already issues with the control board on washer. One power surge in cold weather which is out of anyone's control will affect your control board. I would give zero stars if I could.

Whirlpool washing machine 17 months old. Motor would not stop trying to drain the tank at the end of the cycle. Repairman said he has been plagued with this problem for the last 6 months. There should be a recall on these washers. I have to unplug it, like someone else said, at the end of the cycle. Absolutely no response from Whirlpool customer service. None. They can't even respond to a customer. Found out the problem was the pressure transducer on the control board. It thinks the tub is not empty. If it totally goes, it will let the washer overflow.

Washer was 18 months old and would continue to drain even after the wash cycle was ended and all water was gone. Would only stop when unplugged. Called Whirlpool for possible repairs. They offered 2 options for repairs, both in the $400+ range. There was no negotiation nor regard for the age of the machine. There were no guarantees on service. I declined service because I could purchase a brand new machine for approximately $150 more. They did agree to replace if deemed unrepairable of course after the service fees were paid.

Purchased top load washer WTW5057LW0. Not only is it still in warranty, I purchased extended warranty. Stopped in mid cycle 7 months later with lights blinking “Locked, sensing, done.” This was the last week of December and it’s now Feb 15th. Techs have been here 5 times and have replaced a variety of parts. I have called Whirlpool customer service 3 times myself to no avail. The tech has also called their “Master Tech” once which is required. The tech is coming one more time on Monday (6th time) probably to deem it unfixable. If I don’t get a new machine Monday, I am calling legal shield on Monday which I pay for monthly. I have spent over 300.00 having to wash my clothes at Laundromat. Plus, I have been making monthly payments on a washer that doesn’t even work.

We have had our washer less than 2 years and have had so many problems. We purchased it July 2023 and by October 2024 it stopped working all together. We called customer service (which was excellent) and spoke with the kindest woman. She scheduled a service for us and they came and advised it was a faulty control panel. They said the parts were not in stock and could take up to a week. It ended up being over 2 weeks. They finally arrived on Nov 4th, replaced the control panel and everything seemed fine. Well here we are February 15th and the washer went out again which seems to be the exact same issue as before.THREE MONTHS!!! I now have a load of laundry that is soaked and I have no idea what to do because they are closed on the weekends! This has been the worst experience with an appliance!

Worst of the worst, absolute JUNK! It's criminal what they pass now as a washing machine. It took 3 washers to get one with a working transmission, but all of them squeak and screech during agitation cycle when more than 3 pair of jeans are washed. After a week of this, I called for refund and was refused. 40 years ago I filled my home with Whirlpool Refrigerator, Oven, washer and dryer, dishwasher and stove. They lasted decades and worked well. Today, the company is no friend of the community and just uses them, scams them. This is no longer a good American company, it's full of Charlatans. Buy anything else!

Worst of the worst, the Whirpool washer only lasted a few months before cycling problems, have not used in five years. Loud, long run time, not efficient Model # WWW4815EW-1, the machine will not drain and does not know which cycle it is on. Less than 30 loads before problems started -DO NOT BUY THIS WASHER!!!

Disastrous Product Failure – Costly Home Damage, No Accountability. I purchased a Whirlpool steam dryer, expecting quality and reliability from a well-known brand. Unfortunately, a part failure in the unit led to catastrophic water damage in my home, resulting in over six figures in repair costs. The dryer was maintained properly, yet this failure caused significant financial and emotional stress. Despite reaching out to Whirlpool for assistance, they denied any goodwill or responsibility, citing that it was six months past the 12-year law.

My son bought a Whirlpool washer for my mom Dec. 28, 2023. It started acting up late Nov. 2024. My 88-year-old mother was in and out of the hospital and had a heart attack in Dec. 2024. Jan 2025 my son called a repairman to fix the washer. He said it would cost $561.00+. Lowe’s said to contact Whirlpool. The warranty expired Dec. 31, 2034. The repairman said the sensor will start going bad for quite a while before it finally gives out. The sensor can not be replaced. The whole electrical panel has to be replaced. Because it is impossible to get ahold of a human and the automated phone has no option for this problem, my mom is out of a washer.

My whirlpool washing machine quit working almost 2 weeks ago. I had called multiple times waited on line and couldn’t talk to anybody. Until today the ladies at the call center in Tennessee helped especially the last one. She went all the way through with everything and didn’t put me on hold. She was very professional and compassionate. Thank you. I appreciate it very much.

I have a Whirlpool washing machine. Model WTW4855HW2 and it may be the worst washing machine I have ever owned. It’s a top loader but the agitator doesn’t move the clothes around at all. The water levels are way too low to clean anything properly and I often find some of my clothes don’t even get wet. I can’t express enough how disappointing the design is. I am definitely not buying whirlpool again. The engineers really dropped the ball with this design. I tried to add a video but it’s too big. In my video I can see socks just sitting on the surface, not getting wet, and definitely not getting washed. You can sort of see it in the photo, my salmon coloured socks aren’t even fully wet and just sitting on the surface. If I want my clothes washed properly I may just do them by hand from now on. And how pathetic is that?

I bought a new HE Whirlpool washer and dryer from Lowe's in Hartsville, SC in 2016. The company's advertisements say their appliances should last at least 10 years and up to 15. The repairman in December 2024 from Dal's Appliances in Bishopville, SC told me that both appliances were in bad shape- the timer on the dryer isn't working and the washing machine will not even rotate. He calibrated it and said it went right back to the same malfunction as before he did it. They have been used by a one person household for 8 years. I had to call a repair person the first month I bought it in 2016 because the dryer malfunctioned.

Bought and paid for 4.7 cu ft washer WTW5057LW on 10/14. It wasn't delivered until 11/16 (manufactured on 10/11/24 near Atlanta GA). I had used for regular clothes/sheets for maybe 12 loads (1 person home) and it broke on 12/26/24. Repair came out 1/6/25. Belt was shredded off pulleys and into motor. He said never seen that before. Suspect was installed incorrectly.

We bought a Whirlpool washer last winter. Within 10 months the pump wouldn’t stop running after each load. It wouldn’t spin so clothes were left soaking wet. When we called both Lowe’s and Whirlpool about the warranty we purchased we were met with the runaround and dead ends of automation. Really frustrating and we’ll never buy another Whirlpool product.

Don't waste your money on this. What a piece of garbage. Less than 3 years old. Even after being worked on twice, still bounces out of control in spin cycle. This machine has torn up my laundry door and wall trim that I had to pay to get repaired. A rating of 1 was too generous.

We purchased a new Whirlpool washer in 2021. 2 weeks after purchase the control board went out. As water poured in it pumped it right back out. Service tech came and replaced the board under warranty. This year (2024) the board went out again less than a week before Christmas. It wasn't under warranty this time and the service man said the board was right at $300 and the service call and install would be another $200. I junked it. Cheaper to buy new. Same company makes Maytag. Service man told me he mostly works on Whirlpool and Maytag. They used to be good but junk now.

The front loader washers sold 10 yrs ago or so are made so cheap. After using ours for maybe 4 yrs or so, it started to make a racket. After taking covers off the washer, I couldn't believe anyone would make a washer with plastic outer tubs and put a chunk of concrete on top of it as well as 2 other chunks bolted to the outer tub in the front of it. The one on top in the rear of the tub did not fit tight so eventually it started to shift back and forth until it actually broke 2 large chunks out of the tub. WHY would any company build something like this???

Don’t buy a new washer at any cost level. After 30 days expect the tubs to rust and turn clothes orange and rough up the clothes. I used to be a Whirlpool fan and had washers last 35 years and 15 years with no problems. In the last year the dryer of our pair died and we bought both washer and dryer pair of Cabrio mid range washer and dryer. The washer in less than a year has rust all over the stainless steel tub. We never had this problem with any washer before. It wasn’t one spot but all over the tub. From the very top to bottom. We don’t use bleach and use just regular HE detergent.

Don't buy the Whirlpool washer with removable agitator!! It shakes like it's going to go thru the wall, no one can tell me why, very noisy!! Only a month old and I regret buying it, wish I could send it back!!

Whirlpool washer model # WTW4957PW0. The LOUDEST washer! Very affordable, but sounds like an earthquake. My broken machine was quieter than this new one. I don't have this machine very long and it's been very loud from the very beginning.

We purchased a washer and it took 4 months to be delivered after 5 reschedules by them. They even said they lost our machine off the truck. Finally, we got it and they unpacked it from a damaged box but the machine looked fine so we accepted it. Ran the first load and it leaked from the bottom. I immediately called and they said they would repair it, I pushed and they said they would deliver a new one. Now they have re-sceduled the delivery twice. Today I got a notice that there are no available delivery dates at this time. What does that even mean, we will never get the a replacement machine? Unbelievable. Never again. Never had an issue with our new GE refrigerator or the delivery.

After two years, my washing machine completely broke. Unrepairable or at least not worth repairing, also bought KitchenAid refrigerator. After three years the icemaker broke, and after three repairmen none of could fix it, do not buy!!

I don't recommend the Load&GO. It never uses enough water, it has developed an odor and I've tried all the recommendations to fix it and nothing works and my clothes never smell clean as a result. I've just had to replace the water valve 3 weeks after my warranty ran out. I do not recommend. It's too many problems for the price you pay.

My 10 month old Whirlpool washer died. Took 3 1/2 weeks for them to order & install MAJOR parts including the control board & agitator. They REFUSED to replace the machine or extend the warranty. JUNK.

My Whirlpool top load washing machine broke in 1.5 years. I called the company and they offered to repair it for nearly the same amount I bought the original machine for. This is unbelievable! I can’t believe such a reputable company can produce such garbage. I am beyond frustrated with this issue, as I now have to cough up more money to purchase a new washing machine.

Do not buy the Whirlpool top loading with the removable agitator. We bought ours from Home Depot, waited 6 weeks for it to arrive & it didn’t make it through the 1st load of laundry. It gets stuck on a cycle and will not advance forward. The lid locks and the only way to open it is to put it into diagnostic mode. Once I got it opened the clothes I found that it hadn’t washed the clothes. There were lumps of soap on the clothes and they were completely saturated. Home Depot refused to let us return the washer because it had been over 48 hours since we’d picked it up. Whirlpool has been impossible to work with. I’ve spent hours in the phone to get a technician sent out.

I purchased the Whirlpool top loading washing mashing and matching dryer a couple years ago to replace my old Whirlpool set that I had had for over 20 years, with nothing but a positive experience. The rust spots that were staining my clothes, however, warranted a replacement. I was going between Whirlpool and SpeedQueen, and because I didn't have availability of the latter, I bought Whirlpool (W11436602D & W11175247B) for the availability convenience factor only. If you are looking for something to actually wash and clean your clothes, look elsewhere than these models.

I bought the washer and dryer set, and on the first wash, a code appeared! ld flow, the dryer dried after trying all the drying cycles. My 16-year-old washing machine never showed me any code, I wanted to change washing machines and now I regret having thrown them away.

Worst experience w/ my last 2 Whirlpool/Maytag washing machines. They broke down in the first 3yrs after purchase. Customer support charged me $290 for incomplete repair and then refused to finish the job or return my $. Awful quality and awful customer service.

My 3 year old Whirlpool washing machine stopped saying spin cycle problem. The certified Whirlpool repair man replaced many parts but could not figure out why. He checked with company techs and they told him to do what he replaced but still will not work. I telephoned Whirlpool asking them to contact me for a resolution and never heard back from them. All of our appliances over the past 45 years are Whirlpool. Will never buy another Whirlpool or Kenmore again. I had to buy a new washing machine and went with Speed Queen.

Purchased a Whirlpool washing machine just over a year ago. Have had serviced 3 times and it's broken again. Sent Whirlpool an email explaining the issues and they sent me an email back declining my request for a replacement and offered no help at all. What a shame, this company has no integrity anymore or any care for their customers.

2.5 stars. I bought this because it had good reviews, but after having owned this top loading washer for several years I'm always so FRUSTRATED!! The only cycle that actually covers the loads with water is the bulky cycle and even then I have to put it on deep water selection. (If the clothes don't get wet, how are they getting clean???) Also, almost half the time the load is unbalanced, not because I don't make an effort to put them in evenly and not pack them in. So after FOUR HOURS I come back and the load still isn't done and I have to just set it to the rinse and spin cycle. When on the normal load cycle it still takes 2.5 hours to do a load even when everything goes well. That's ridiculous! And at the end of every load, even though I can hear it spin and seems to be balanced the clothes come out far more wet than they should. I can't wait to replace this!

Bought a Whirlpool washer which broke down 3 months after starting to use it. Over a period of 3 months after that a repair company replaced multiple parts, machine still wouldn’t work. We finally gave up because we were tired of going to the laundromat every week and went and bought another washer (Definitely not a Whirlpool). As of now Whirlpool has not refunded us and their garbage washing machine is still not working.

Within a 1year and a few weeks the Whirlpool Washer top loader. The control board is faulty and the machine makes a noise that sounds like the pump is draining it. The only problem is that there's no water to drain, it's coming on and off without any clothes in it. The stop button will stop it after about 10 seconds, but then it turns back on again. The start \stop button will not start the machine either. Unplugging it to reset was useless and I'm afraid it could become a fire risk if left plugged in especially when it just turns on by itself.

In 2021, we purchased a brand new Whirlpool top loader washer Model #W11445523A from Lowe’s. This, I believe, is their largest capacity washer and it does not have a center agitator. Within months, we were finding it would unbalance with regular loads. We weren’t doing anything crazy despite it being extra large capacity because it’s just two of us living here. Normal laundry. I also noticed about a year in that it just kind of lightly sloshes clothes around, and unless I put it on the extra rinse setting, often some clothes will come out not even damp in places and worse, smelling dirty. And now, three years later it becomes unbalanced with almost every load, clunking across the floor and the other day refusing to unlock when I tried open it to re-distribute the load.

18 months ago I bought a new top loader Whirlpool washer for about $600. I was offered an extended warranty, but declined thinking Whirlpool was a reliable machine. It only took 18 months for it to break. The cost to repair is more than I paid for it and even then it could break in the same way again. The control board is faulty and the machine makes a noise that sounds like the pump is draining it. The only problem is that there's no water to drain, it's coming on and off without any clothes in it. The stop button will stop it after about 10 seconds, but then it turns back on again. The start \stop button will not start the machine either. Unplugging it to reset was useless and I'm afraid it could become a fire risk if left plugged in. I called Whirlpool and they only wanted to sell a full house warranty that costs about $60 per month after I paid $600 to repair this one. They don't care & only seem interested in selling overpriced warranty rip-offs..

Purchased a washer from Whirlpool one year and 3 months ago. The drain sensor went out. Cost to replace the whole sensor board is more than a new washer. Whirlpool would not stand behind the issue knowing that this model has had numerous complaints. If any one of the sensors on the sensor board malfunctions the whole board has to be replaced. The tech that came out said that he has had numerous repair calls on this model washer. I will never purchase a Whirlpool product again. I also understand that Maytag is now a co partner with Whirlpool.

Bought washer dryer set model number BC2400417 on Oct 3, 2024. In three weeks, Washer does not rinse the soap well. Have to run the load three times in the dryer to get them dry. Poor tech support claims it is working fine even there is an error code and I showed him the videos. He is insisting it is still working fine. I had a Samsung set for 12 years and thought to upgrade to Whirlpool. This was a big mistake.

Whirlpool washers are quite literally trash. Within the first year I had a leak which was still under warranty but after the warranty expired it now intermittently makes strange grinding noises during the wash cycle. The agitator doesn't spin with any force; it simply swishes the water back and forth and the clothes barely move. They come out dirty and dingy cause all they do is basically soak in the water. Never again.

The biggest LEMON W/D set I have ever experienced! The set is less than 18 months old and I am on my 3rd service call and $600.00 less in my savings to date. I am beyond frustrated with the lack of QC throughout the outsourced facilities that are manufacturing your product!

I moved into a brand new condo 4 years ago which included upon purchase a new Whirlpool front load washer and dryer. Please note these are condo size machines. Within the first year the motherboard on the washing machine went. I noticed around this time a number of people in the building complaining in our building’s FB group about the same issue. But, it was under warranty so I just had it repaired.

Paid $998 for a Whirlpool washer WTW8127LC less than 1 1/2 yrs ago. It needs a new transmission unit and repair will cost $800. Whirlpool refuses to stand behind its product. Even getting a warranty would have cost almost that much. Offered a discount on a new washer. Why would anybody buy the same brand that broke down so early in its life cycle? Do not buy a Whirlpool!!! Call an appliance repair company and get a brand recommendation. Junk product, junk service, junk company. Doesn't even deserve a one-star review.

I purchased a new Whirlpool washing machine and it doesn't get the fuzzies or hair off my clothes, pillowcases, bed sheets, or blankets. I have to use a sticky roller on everything after everything is dry which costs me extra work and money. I think the agitator is not strong enough and not enough water is filling the washing machine.

Never ever buy Whirlpool washer! 2.5 people live in my home. I do not overuse a washer. I love laundry. I've had other washers this last 15 years. I bought a Whirlpool on 2016. It needed two times repair in 4 years and then it died. I bought another one in 2020. It needed two times repair in 4 years. Instead of dumping more money into it I foolishly bought a third floor six months ago. It broke down today and they are telling me it's two weeks so they'll come out to repair it because it's under warranty work. Unacceptable. I also stupidly bought one for my business and within 9 months it need to be paired. I do towels 'cause I own a hair salon and that took over two weeks for them to come out and fix it. Unacceptable. Whirlpool is failing us miserably.

I purchased my first Whirlpool washer from lowes about 7 months ago. After just 3 months I had to get a capacitor replaced on it. Now, barely 3 months later it will not run a cycle again. Not even sure what's the issue is yet as I'm waiting on a repairman again.

Bought my washer in Aug 2022. Purchased it believing that Whirlpool made a good product, Boy was I wrong. Waiting on parts for my 2nd repair in less than 2 years. I wish I had read all these other reviews before purchasing this machine. The machine is only used for my husband and myself. My old Sears Kenmore lasted 17 years when all 5 kids were at home and ran constantly! So disappointed that what I use to think was a good company that made a good product has fallen victim to cheap materials and workmanship. I do better research before buying my next washing machine.

I am beyond disappointed with my new Whirlpool washer, top loading. I will edit this with the model, once I find my receipt. We bought the extra large capacity, which was a waste. If we load it with more than a medium size load, the clothes do not clean. We keep it set on the bulky item, high water level, every time, since the other settings leave some clothes coming out halfway dry, having never had water touch them. Even though we are careful to keep the load way below the height of the agitator, even this setting does not do a good job. Please see the pictures I’ve loaded. These are taken from different loads I’ve washed. What you see are not stains!! It is actually the original dirt (and, dog poop) I had to clean up. THERE IS NO EXCUSE FOR THIS.

Bought a Whirlpool pair feb 2024, repairman has been here 4 times to repair wash machine. It’s sept 2024. He will now be here a 5th time to repair a leak coming from the drum. Called whirlpool to voice my displeasure and they didn’t seem to care they got their money, offered no compensation/extended warranty/replacement, I have a pile of scrap steel sitting in my laundry room and there is only 1 “qualified” whirlpool service repairman in our area and usually is about 2 weeks out. Good luck, won’t buy another one and wouldn’t recommend a whirlpool or Maytag product to anyone seems how they own both.

We bought a Whirlpool top loading washer about two years ago. It has a removable agitator, which we thought would help get our clothes cleaner. I don't know that that's the case. What we did find is the spin speed is one speed and gets the clothes very wrinkly. Since I like to hang dry some clothes, including t-shirts, we've had to iron t-shirts in order to wear them so they don't look so wrinkly. I do not recommend this Whirlpool 2 in 1 washer. And, now, I'm stuck with it.

Why does your Whirlpool front loader pile of junk run for 5 minutes with no water in it. It just bends and spins and spins and spins. How stupid is that, You're wasting energy. Massive amounts of wasted energy with all of this crappy products you've put out. I promise I'll never buy another Whirlpool. GE for me for life. I'm bad mouth you to everyone I meet.

I bought a top loader washer & dryer brand new from Renter Center in 2020. I have had to have my dryer fixed one & my washer fixed 3 times. These appliances are supposed to last at least 10 years. But the way they are making them they barely last 3 years. I also bought a Whirlpool refrigerator that I had to replace within 2 years. I will NEVER buy any more Whirlpool products again! They use to be the best in appliances now they are the WORST!

Bought my washer from Home Depot in May 2023. Good thing I took out the 3-three extended warranty with Allstate. The washer has had to be repaired four times since I've had it. Allstate sends out parts after a lengthy time on phone with them requesting video of what is wrong with washer. Then you have to wait for a local technician to schedule your appointment. Almost two weeks now, (also a week for every prior repair) without a washer. I was told by one of the techs that its the parts - they come from overseas which explains a lot. I wouldn't buy another one - which I'll probably have to do when my warranty runs out.

We have spent hours trying to solve our washer issues. Bad circuit board but the big problem is the locked door. So far no solution. Told by Whirlpool to turn off the breaker 30 minutes. Did not work. Now back to another call and long hold. I won't buy another Whirlpool product.

I purchased a top loading washer in January 2024 and the paint is peeling off the inside lid. I spoke with customer service and they consider this a cosmetic issue and would only be covered for 30 days. I tried to explain to them that this is not cosmetic since the exposed metal would begin rusting from the water contact and that this should not be happening on a 7 month old washer and for what I paid, this shouldn't happen at all. They could care less and only offered me a 15% discount on a new lid that I would have to buy and have to pay for installation. This is a joke-Whirlpool obviously does not stand behind their products. Do not purchase any of their appliances.

I purchased a Whirlpool washer and dryer set. The washer without the agitator. I did not do my research, but I want to help others out! The washer is designed so cheaply. The washer with or without the agitator, has what's called a Shift actuator! This is so cheaply made! If this part breaks, which it will, then your washer will not agitate. It will run through all cycles but will not wash the clothing. With this horrible cheaply design, you can order the part through Amazon for around $20, it will not last at all. You can order it on Whirlpool and the part will run anywhere from $75 - $115 dollars! Save your money and frustration with this washer! Now the dryer has issues with what's called "Thermal Fuse". This will make it where the dryer will not operate at all. You can save money getting the fuse on Amazon for $5. The dryer isn't too bad honestly. So I'm leaving my review and I hope this helps others!

My Whirlpool top load washer stopped working over a month ago and is under a year old and is under the original year warranty. I have been waiting on a repair person to come repair it for a month now, knowing once they come they will probably have to order the parts and come back someday to repair it. The service person is contracted and I feel like Whirlpool is responsible to find someone to repair it in a timely manner. I live in a rural area so no laundromats near probably an hour time away which we have had to do at least 3 times and wash clothes at neighbor's house multiple times. I give up. The factory warranty ain’t worth having if there is no sense of urgency on repairs. Finally just buying another washer unfortunately because I can not wait until a day past never for it to be fixed. It’s a shame because it is basically a brand new washer.

Whirlpool: Greed, Planned Obsolescence, Poor Design. We bought this top loading "state-of-the-art" washing machine 2 years and one month ago. Upon returning from a 12 day trip, the washer failed to operate. With our purchased a 3 year warranty, we have now been without the washer for well over two weeks awaiting an additional order of parts after a technician installed the first replacement parts that failed to solve the problem. Now awaiting more ordered parts and an eventual rescheduling of the repair. In the meantime, there were trips to the laundromat and the resulting expense as well as the time and inconvenience of driving to and from. Don't buy any appliances from Whirlpool...you'll be sorry.

DO NOT buy a Whirlpool washing machine! I purchased a Whirlpool top load washer w/ agitator less than 4 years ago for $630. The motor has gone out & all Whirlpool is offering is 20% off a new one?! Why would I buy another??? Model WTW5105HW0…

How about a Whirlpool washer so things wrong with it about the biggest one and five 2 1/2. I couldn’t even reach the bottom. After a year it started shaking, jumping all over the floor. I was referred to Paradise appliances to fix it by them, but in the contract, they will pay anything to fix it. I had them out six times. I ate the price of my Washer and had to go and buy another one at Lowe’s. I was so upset and so don’t buy this machine. Don’t buy whirlpool unless you wanna watch it all over your floor. The guy told me to strap it. I feel they should’ve offered me a new machine, a discount or give me my money back, but they absolutely did nothing.

Although it has a large tub it can't handle a large load. 3 towels max. It frequently stops before it finishes a wash cycle, constantly doesn't spin and drain requiring you to take the items out and hand wring the water out before putting the clothes in the dryer. Errors a lot and the solution they offer is to call a repairman. At that rate I would be having a repair man out about every month. I have to unplug the machine, unload it and start over. In the beginning I called for service but after spending over $1,000 on a machine that seldom worked properly this seems outrageous. You don't have the option of choosing what you want to do. You must pick one of their preselected options. The worst experience ever.

I am currently fighting with Grand Appliance and TV and Whirlpool for same issue. Broken upon installation. Purchased on 2/18 and first service call that same week. They kept telling me there was nothing wrong. Rocking all over the place and sounds like a hammer banging even when washing some underwear. 3rd service call and they said the shocks were worn out and this was not a new machine but would not put into writing. BBB did nothing. Credit card dispute closed because no response from the business. How can they get away with this?!

I am so disappointed in my four Whirlpool appliances. Washer, refrigerator and dishwasher and oven. All are 1.5 years old and one is dobs and three of them work terribly. A huge waste of money. What a waste.

We purchased our Whirlpool washer and dryer, and in the first month had their repair man out three times. The washer walks all over the floor! Whirlpool customer service was very condescending and got upset with me. They said the load was unbalanced. When I pointed out that when any washer spins, that causes an unbalanced load. They still blamed me. Horrible customer service! So I'm stuck with a washer that walks across the floor, only being held back by the hot and cold hoses. I will never buy another Whirlpool product. Quality sucks and so does their customer service!

Complete garbage. I've had 2 in three years. First one the shift went in 1.5 yrs. 2nd one sticks on rinse but doesn't rinse, and lid wouldn't unlock. Total trash, I will never buy another one. Buying LG.

I purchased a 2-in-1 Whirlpool washing machine model WET4024HWO in June 2023. In February 2024, the wash cycle remains soggy wet throughout the entire cycle. After several calls 2 different repair companies and 7 service visits my washing machines is still not working.

Fair and honest warning: if you see "Auto Sensing" on a washing machine, take a hard pass. I'm on my second brand new machine. I returned the first one the day of purchase. This dumbed down, completely superfluous high tech "feature" is nothing but another unnecessary creation dreamed up by a kid who has apparently either never washed a load of clothes or one who believes people cannot choose the correct amount of water in which to wash their own clothes.

I bought a Whirlpool front loading washer, model 7MWFW5622HW2 at the end of December 2023 for my vacation home in Mexico. It started acting up in January to where it would stop when trying to enter the spin cycle. Did that a few times, but somehow always got it working again. I was out town for 3 months. When I returned in June, same thing happened and I could not get it to reset. Still under warranty, a technician replaced the electronic board, same results. Now he thinks it may be the water sensor. Talked to a washer repair technician and he says this model is a complete lemon. Whirlpool won’t exchange it, saying the warranty is only for repair. I have been without a washer now for almost a month. Ready to put a stick of dynamite in it. Will never buy another Whirlpool product. Besides not being very intuitive for usage, it is also extremely noisy. Do not buy this model.

I purchased my new Whirlpool washing machine just about a year ago. I have had the service team out 3 different times. The machine operates very LOUDLY when changing cycles. They say there is nothing wrong and that's how it's suppose to be. NEVER BUY a 2 in 1 removable agitator Model WTW4957PW. You will be thoroughly disappointed. This is my second Whirlpool 2 in 1 removable, absolutely tell you this is not how my first one operated or I would have never bought my second one. EXTREMELY DISAPPOINTED!

Just spent an hour trying to get information about how to add liquid fabric softener to my new top load model wtw5057lw0 clothes washer, to no avail. The website's saying they will give you a quick start or owner's manual only take you to sales (for new appliances or service warranty programs). The phone number to call no longer works and if you should get to what is listed as customer service, guess what?, It's really a sale group. Shame on you Whirlpool! I'm sure my builder who "Lost" the quick start guide got a great price from you because if anyone reads your reviews they wouldn't buy a whirlpool on their own.

### Negative Review for Whirlpool Appliance Company and Lowe's. **Review:** I am incredibly disappointed and frustrated with both Whirlpool and Lowe's regarding a washing machine that has been nothing but trouble since its original delivery in March 2023. From the start, the machine was defective. We purchased the washer from Lowe's and were advised not to return it to the store but to contact Whirlpool directly. This has proven to be a catastrophic decision. Over the past year, we have made numerous calls to Whirlpool and have had over 12 service technician visits, yet the washing machine remains unusable. Despite the warranty, which is supposedly a repair warranty, the machine has been unfixable. All parts except for the drum have been replaced, and now Whirlpool claims that they need to replace the drum but are unable to provide one.

Bought Whirlpool model #WTW5057LW $784 at Lowe's 10/2022. Starts agitating before clothes are wet and causes clothes to tangle and throw machine into unbalanced load...on Whirlpool recommended cycle settings. This constant unbalance loads has caused machine gear box (agitation/ spin functions) to completely stop.. MACHINE BROKEN after less than 2 yrs of use by 2 adults!! VERY POOR QUALITY.. DON'T RECOMMEND.

Got a Whirlpool top loading washer about 18 months ago. Model #WTW5010LW0. It stopped working this weekend. I called whirlpool and they only offer a 1 year warranty. Why would a brand new never used appliance break after only 18 months? It starts sensing and now just stops after a few minutes without ever starting to fill. Look like it may be a common problem with the motherboard after a short amount of time. We only use it mildly. Do not buy.

I bought a Whirlpool 360 Bloomwash Pro 9.5kg washing machine from Vijay Sales Uttam Nagar store last month. I have used it 3-4 times till date however the results have not been satisfactory at all. The clothes do not get cleaned well and the lint of some clothes gets onto another cloth which damages the clothes. A few of my clothes have been damaged for such reasons since I have been washing in this machine. Stains of Liquid detergent remain on jeans sometimes and I must wash it twice, but excess washing again damages the cloth or affects the quality of fabric. Any other type of stain or dust from heavy clothes does not get fully washed.

DON'T WASTE YOUR MONEY!!!! I'm less than impressed with this washer. I purchased this in February 2024 and it's already broken. We had a tech come out and replaced a broken lock, faulty pump and bad motherboard after 2 service calls. I called customer service (more than an hour with this call). They transferred me to 4 different customer service reps then stated that they had trouble locating the motherboard and NEEDED 10 BUSINESS DAYS to locate the motherboard and even then they don't know if they will locate the motherboard or be able to give my money back. I have kids and can't be taking them to the laundry mat to wash all my clothes. All I can say is if you really want to waste your money on a poorly designed washer, please buy a Whirlpool, Kenmore or Maytag.

Bought a Whirlpool washing machine on 7-20-2023. Within a month it needed a new motor, which we got & has been working fine, until a couple weeks ago. We have been on the phone with their customer service several times over the last week. This is ridiculous! We can't get a service guy to come look at it! Will NEVER buy or endorse Whirlpool EVER!!

Water levels are terrible in newly purchased (March 2024) top load washer Whirlpool model WTW5105HW3. Laundry is not fully wet during wash cycle. Rinse cycle water is no better. Laundry comes out dirty even though I choose max water levels for wash. I have to add water, several buckets, to fully cover laundry and give adequate room for movement of items. Disgusted with this Whirlpool product. Sensors are way off and need to be adjusted.

We bought model wtw8127lw1 on 1/20/24. Too loud noises. Tech came three times, changed control board. PROBLEM STILL EXIST. Tech said this how it is designed. Have to live with it. Whirlpool customer service is joke. Do not waste your money.

Updated on 05/09/2024: As I said in my first review our top loader Whirlpool stopped working after 1 year and 3 weeks. We contacted Whirlpool and they said since we missed our warranty by 3 weeks they would fix it for free parts and the work. So they sent out a great technician from **. I wish I knew his name but my husband worked with him. He looked at the machine and as I was told the sensor wasn't working. He went out and got a new sensor and a few other parts. He installed them in a very short amount of time and gave us some good tips on keeping the machine working. So look up using vinegar and baking soda once a month to keep the lines clean (find out how much baking soda and vinegar, my husband has that info). And I would add that the first wash was great, the second one had a problem maybe because I changed the setting.

Do NOT buy Whirlpool, they do not stand behind their products. I purchased a washer in Feb 2021 for $913.23, the interface board has gone out at exactly 36 months. The cost for a new circuit board is $594.00. I tried to get a concession for part and they want to give me a code to purchase a new washer (which I have already).

Bought a Whirlpool washer in January 2023. Never worked properly even after 3 repair companies and 9 trips to our house. We exchanged it for a new whirlpool same model and the exact same thing is happening again. Avoid this product and company and save your money.

The only thing I don't like is the Auto Sensing. If you try to do a really small load, it can't seem to sense what is in there and fills like a Deep Water wash anyway. I prefer the old way of choosing the load: small, med or large

We purchase a Whirlpool 2 in 1 removable agitator from Menards in October, 2023. The tub quit draining in March of 2024. I have not been able to use my machine for over 30 days as they say the part is on back order.

Do not ever buy from Whirlpool. Our washing machine has never agitated - at all. We are on our FOURTH service call with Diamond Factory Services to get it "fixed" but all they do is determine there's some other random problem, because they get paid by the number of service calls they make, so obviously, they want you to keep calling, and keep making service calls. The retailers won't return their products because of this racket they have with Diamond Factory Services.

Would not waste my time or money on Whirlpool! The washer is 4 yrs old, it does NOT clean the clothes. No matter what I do it always throws a LF and cuts off, every time it's used. Clothes are just as dirty coming out of machine as they were going in.

Whirlpool not worth the time Or money better off getting an off brand! My washer has new tore up since Feb 5, stil not fixed, whirlpool hired this bootleg company to fix it. They sent 2 guys out that look like someone off the wrong turn movie! Anyway I have called the company and whirlpool still same answer. DON'T WASTE YOUR MONEY. REPAIR TIME SUCKS

I bought a Whirlpool washing machine at Best Buy and honestly I don’t recommend buyers this machine. The machine doesn’t load enough water, even if I select deep water my clothes come out with dry patches. I understand these machines have a sensor, but again the water isn’t enough to cover the clothes and I have to push down the clothes and add water myself with a bucket. As you could see in the picture I put two small blankets and that is the most water it takes. I wish I could return it and buy another brand.

Bought a Whirlpool top loader cloth washer almost four years ago and the agitator broke. I had a Maytag prior to and that lasted 12 years. Very disappointed in Whirlpool for poor quality manufacturing. It’s only my wife and I in the house so it’s not like there was a full house worth of laundry. The irony is that Whirlpool inferior manufacturing is made worse by requiring special tools to fix and repair them. Typically we can repair things but the washer requires special tools. I suspect this is by design to get people to buy new instead of repairing. Very disappointed with Whirlpool. Never again.

Bought a Whirlpool washer and dryer less than 3 years ago at Lowe's. It was expensive and the washer is all electronic with the push button panel. See photo. Like so many other reviews this model is a lemon and not worth bringing home. The main panel went out along with water sensor and throws out errors that only a tech can fix. It was going to cost almost $700 to repair and we decided to get a new washer. I would NEVER recommend this machine to anyone. Big thumbs down. We had Kenmore's before and never had any issues! If I had read these reviews prior, I never would have purchased. In hopes this will help some other potential buyer.

After purchasing a Whirlpool washer and dryer for our new home in 2018, my washing machine just quit working (mother board) and dryer does not dry well no matter the settings. Extremely disappointing since Whirlpool used to be very dependable. My new washer will be LG.

Whirlpool washer 4 years old needed $400 in repairs, four months ago. Now needs more parts, which did not arrive when the dealer said they would. We opted to replace the unit with one from LG. Very disappointed in this brand.

I bought a Whirlpool washer, dryer and dishwasher from Lowe’s. All three are terrible appliances. The dishwasher doesn’t dry, dishes come out dripping, after a 3 1/2 hour cycle (doesn’t matter the setting). The washer is the worst of the three. The sensor is highly sensitive. Most loads I start are interrupted with an error code. Which leads to me to emptying the entire washer of soaking wet laundry and restarting the load. I have tried everything to figure this out, nothing works. These appliances were expensive, and they have turned out to be a waste of hard earned money. I will NEVER buy or recommend whirlpool. I had to purchase an oven last month and went with GE. I am 100% satisfied with GE. Do not make my mistake.

I purchased the Maytag washer: Maytag 3.8-cu ft High Efficiency Agitator. Top-Load Washer (White). Model #MVWC465HW. Item #1053425 at Lowe’s on 3/9/22. It stopped working on 1/17/23. A repairman checked it and recommended that I replace it rather than pay for repairs. The 10 year warranty offered is “only for limited parts“ and the transmission is not included in the package. I hope this helps another buyer. Maytag was bought by Whirlpool.

We purchased the Load and Go washer in July of 2023. Clothes wouldn’t even get completely wet unless we soaked them first and then wouldn’t even MOVE once the machine started “agitating”. We googled how to trick the washer into using more water to try and get our clothes clean, but without reaching in and agitating by hand mid cycle.... it was useless. We’ve contacted Whirlpool numerous times to see what we can do, but we’re basically out the money we spent. Never again.

My experience with our new Whirlpool washing machine has been a total nightmare. The thing required service 3 times and we are now being told that we are out of luck. It's under a year and under warranty, and they won't do anything for us. Told me it was user error. We bought the machine because it had a deep water setting. The service tech who came out told us we can't use the deep water setting, so we stopped using that setting, even though that was a reason for the purchase. It got so out of balance that the tub broke through the walls of the machine, banged up our dryer and broke our utility sink. If someone had been standing there, they would have been incredibly injured. Wouldn't recommend!!!

I bought this machine brand new last year in 2023. Not only is it extremely loud the whole time it's 'washing', but it rarely drains, and sometimes it just won't wash at all, it just shuts off like it's thrown itself off balance, and I can't help that, or fix it. Also, if you notice in the picture. There's a drain tub under it because it leaks water like crazy.