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Sub-Zero Refrigerators

Sub-Zero Refrigerators
Overall Satisfaction Rating 1.92/5
  • 5 stars
    15
  • 4 stars
    5
  • 3 stars
    11
  • 2 stars
    25
  • 1 stars
    76
Based on 132 ratings
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    Sub-Zero Refrigerators Reviews

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    Page 1 Reviews 1 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 10, 2019

    We love our Sub Zero. Very few issues over the decades but we are redoing our kitchen and are unsure about keeping this one or purchasing a new one. It’s a huge gamble! We clean the motor periodically and apply petroleum jelly when needed to increase the vacuum seals on the doors. Too bad we do not have a crystal ball!

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 10, 2019

    I chose a built-in all refrigerator for it's energy efficiency, and have a separate undercounter freezer. The Sub Zero is very roomy and well lit. Have had some issues with dark staining of the white etching on the glass shelves, (which removes mostly with cleaning). Bought in 2001, still going strong in 2019 with only one repair. Very easy to access/clean coils. Fits a huge pizza box on bottom shelf! Stainless steel face looks great. Can set exact temperature desired. No ice/water on door, too many things to break, and I prefer to make my own ice. Ice makers are notorious for problems, so I kept it simple.

    6 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 7, 2019

      Expensive, but worth it. Had to spend about $1500 to repair and switch to new refrigerant, but should be good for another 30 years. When you buy a Sub-Zero, you should never have to buy another refrigerator in your lifetime.

      4 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 6, 2019

      Quality built throughout, steady cold or frozen temperature in respective compartments. It looks impressive, more like a part of the house than just an appliance. It is a bit expensive to buy however.

      2 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 1, 2019

      Have had the refrigerator for 20 years, very few repairs, functions very well, still looks like new. Side by side refrigerator, freezer on the bottom with ice maker, costly but would recommend this fridge.

      4 people found this review helpful
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      Rated with 2 stars
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      Verified Reviewer
      Original review: Dec. 27, 2019

      We were hesitant to buy second Sub Zero refridg/freezer combination because of the loud compressor noises from their 2 compressor systems. However, the appliance dealer convinced us that the new ones had corrected that problem -- and in fairness-- they have. However, when I realize that the Sub Zero French door 42" model we did purchase cost more than twice what I paid for my first new car (a '64 GTO, by the way), I now feel I should have bought a new car instead! Nothing but problems, including a total replacement of the unit 3 months after it was first installed.

      First, the magnets embedded in the freezer door, used to keep the door snugly closed, were installed backwards -- causing the door to be pushed away from the front of the freezer. This caused the freezer to continually ice over and render the freezer inoperable. Next, the freezer door iced over on its skids -- causing a larger and larger ice build-up and, ultimately prevent the door from closing completely. Next, the gasket on the freezer door tore and had to be replaced. Most recently, the ice maker stopped working. A call to Customer Service indicated that we needed a replacement water filter. Unfortunately, their user manual CLEARLY states at least three times that the light on the display panel should be blinking -- and it wasn't. Customer Service representative said she was sorry, but the manual was wrong. Give me back my GTO!

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      Rated with 2 stars
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      Verified Reviewer
      Original review: Dec. 22, 2019

      RIDICULOUS. A big company like Sub Zero can't even manufacture a decent water spout on the inside of the refrigerator door? Every time you go to fill up anything…better take a towel. When you fill your cup and pull it away, water continues to flow, so you now have to clean up water inside the refrigerator, inside the cabinets, as well as on you floors…EVERY SINGLE TIME. Horrible design. It's a decent refrigerator,,,,,nothing better than any other model, KitchenAid, Sears, Whirlpool. Sub Zero's are just overpriced. They used to have a lifetime warranty on them…then they were worth the dollar but not anymore.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 11, 2019

      My month old $13,000 refrigerator already has problems. I purchased the 42 inch side by side built in refrigerator. Has an ice maker not working properly. Freezes up and will not dispense ice and other times dispenses ice at will into the interior of refrigerator. The refrigerator interior is poorly designed and limi

      7 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 5, 2019

      Two new compressors and four door gaskets in ten years. Also high energy user. It looked good and had lots of room. Freezer on bottom was great. If you are wealthy, who cares if it costs so much to buy and repair?

      5 people found this review helpful
      Rated with 3 stars
      Verified Reviewer
      Original review: Sept. 4, 2019

      We had an older version that actually worked better than this model we purchased in 2010. We have have several issues with the ice maker and have have several calls to have a repair person come and fix it.

      5 people found this review helpful
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      Sub-Zero expert review by ConsumerAffairs

      Sub-Zero has long been one of the leading lines of refrigeration products. The company was founded in 1945 in Madison, Wisconsin.

      • Innovative: The company has always been forward-thinking, they have created the free-standing freezer and the built-in refrigerator.

      • Ultimate luxury: Sub-Zero has a reputation for making the most luxurious refrigerators possible, so it's a good choice for anyone who wants to outfit their home with luxury appointments.

      • Built-in and customizable: Sub-Zero provides built-in refrigerators that blend in smoothly with a homeowner's aesthetic.

      • Test drive: The company allows customers to make appointments and check out Sub-Zero refrigerators in the showroom to ensure they pick the appliance that is right for them.

      • Curated collections: Sub-Zero offers customers curated collections of kitchen appliances and products, making it easy to design a kitchen seamlessly.

      • Best for: Homeowners, businesses and restaurants that are looking for a luxury appliance.

      by ConsumerAffairs Research Team

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Sub-Zero Refrigerators Company Information

      Company Name:
      Sub-Zero
      Website:
      www.subzero-wolf.com

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