Whirlpool Refrigerators Reviews

If I could give Whirlpool a zero rating... I would...horrible customer service on top of selling the worst scrap appliance on the planet...Run like the dickens from anything made by them. After a month of finger pointing, Lowes and Whirlpool have informed me that I am now the proud owner of a $1,500 BOAT ANCHOR....BEWARE..!!!

I am so disappointed in Whirlpool fridge. And as I checked on other reviews, there's lots of 1 star. Manufacturer defaults shabby workmanship. The motor is lower. Had scratches on the door. I wouldn't recommend this to anyone. They need to change their workmanship.

I recently purchased Whirlpool appliances to included a stove, dishwasher, microwave and refrigerator. The refrigerator was delivered November 2024 and the ice maker has stopped working. My initial call to Whirlpool was on 3/12/2024, and I am still waiting for someone to contact me to schedule a service call. Yes. You read that correctly. That is ten business days waiting to even get an appointment scheduled. On top of that their customer service representatives are not knowledgeable about my product. Each call to the “whirlpool customer service experience” is just that an unforgettable experience and not in a good way.

I contacted Home Depot after 2 1/2 days of receipt of a new refrigerator/freezer to report continuous loud sounds emanating from a newly purchased refrigerator/freezer. After a few days the refrigerator continues to make sounds loud enough to be disturbing. When I reported the issue the HomeDepot representative argued that I did not meet the window allocated for reporting. I believe I acted reasonably waiting a day or so as after the appliance was initially plugged in, it began making the extremely loud sounds, which I attributed was normal, as the motor(s) and compressors where ramping up to bring the refrigerator to the desired temperature. The loud sounds emanating from the refrigerator/freezer never stopped.

I purchased a Whirlpool refrigerator when I moved into my new home in July 2022. Five to eight months into having the fridge, I started to experience issues with the ice maker. A technician came out and supposedly repaired the problems, but they charged me for coming out since I didn't get a warranty. I had no problem paying out of pocket to get it repaired properly. The same technician came out four more times for the same issues, and still, the problem was not repaired. Why continue to waste good money for a problem that continues to exist?

Whirlpool does not stand behind its product. I bought side by side refrigerator in 2019. I had to have repaired every year. The final repair was an eye opener. The refrigerator door gasket needed to be replaced. The maintenance company replaced the gasket. The door design is defective. I can only replace the door. $629 plus tax and installation. Whirlpool Darlene escalation department said this is how it goes if Whirlpool design is defective. Buy a new door because we do not stand behind our product or just buy a new refrigerator with only a 20 percent discount. I do not have one thousand dollars plus to pay for a new refrigerator. I already spent money on had to throw out. Only fools would buy a whirlpool product.

We purchased a Whirlpool high end refrigerator in October 2023 from Lowe’s. We did not purchase the extended warranty because we thought we were purchasing a quality product and it had a 1 year warranty. WRONG!! At 14 months the compressor went bad. The representative from Whirlpool was kind enough to recommend purchasing an extended warranty through a third party and assured us that this repair would be covered. We were without our refrigerator from January 25th through February 26th!! We ended up buying another refrigerator (and I guarantee it was not a Whirlpool product) to put in our garage after three weeks without one and no time frame to fix the Whirlpool one. We had to throw a lot of food away and were living out of a cooler buying ice every other day for essentials.

Very very poor customer service. Not even care about customer complaints. If we do complain they are Sending inefficient technicians multiple times and they were unable to resolve the issues.Ignoring emails even escalated to top management and seniors.

Horrendous customer service and poor appliance quality. My fridge broke down before the two year anniversary. Serviceman was supposed to come in on 3/5, at the last minute they cancelled and could not be reached back to reschedule! NEVER AGAIN! Trash this piece of garbage and make sure my family and friends are warned NOT to buy this brand.

The true test of a refrigerator is at the 4-5 year mark. Just short of 4 years, the ice maker stopped making ice. My model # is WR588FIHZ00. Months of repairs replacing all parts did not resolve the problem. Apparently, the water line keeps freezing up. The only repair left to us is to replace the entire door. At a substantial cost! I called Whirlpool and was told, since the fridge was at the 5 year mark, the management team said no. There is a class action lawsuit that Whirlpool has agreed to, but it is on the French door style. We own a side by side. Also, the back of the fridge shelves are so cold, items freeze! DO NOT BUY.

Purchased in 2020. I’ve already replaced the ice maker tray assembly last year. Yesterday it was making ice but would not dispense. Googling issue provided me common problem with these models. Broken wires at the lower left freezer hinge. I looked and sure enough there were 5 broken wires. Apparently it is an issue with this Whirlpool/Maytag refrigerators. Difficult area to work on and make repairs. Don’t buy Whirlpool/Maytag refrigerators.

In 10/2020 bought a Whirlpool French door refrigerator and KitchenAid dishwasher for about $3,600.00 total. As of now, the fridge needs a new thermostat and both french doors need new seals. The plastic for the light broke on the right door so no light when opening that door. Seals and plastic are cheaply made and it's easy to see why seals split and cracked.

Recently purchase a Whirlpool Gold Refrigerator French Door Model. Unfortunately I opted for the model with the inside water dispenser. The design is not user-friendly and I'm so unhappy with it. One must open the door and reach in with both hands, one hand to hold the glass under the water dispenser, and the other hand to push the button above the water dispenser. My shoulders are large and don't easily reach in with only one door open, so both doors need to be opened. An inconvenient and burdensome aggravation reminding me of my poor choice every time I want a glass of water.

I just bought a new Whirlpool model # ** refrigerator. When the compressor comes on, it makes a very loud humming noise. They told me that is normal. Obviously, it is a factory defect that they refuse to acknowledge, recall, replace, repair, or correct. 93% of Whirlpool customers give them a one-star review. Now I know why.

Purchased a Whirlpool low profile above range microwave mfg. date April 2023, picked up mod# WML55011HS07 at Menards on 02/16/2024. Unit shows an F1E4 error code and Whirlpool would not honor a warranty service call just 3 days past warranty. Fortunately, I have the skills to replace the junk relay switch soldered on the main board that commonly goes bad myself for less than $5.00. I'll be damned if Whirlpool will ever get another red cent of mine.

I bought a top freezer Whirlpool refrigerator in 2009, and it served me faithfully for 16 years. I was sad to see it die, but I plan to replace it with as similar a model as I can find. The people who hauled it away for me also recommended I get another Whirlpool, saying "there's a reason these refrigerators come standard in most apartments. They're reliable."

Whirlpool wrs588fihv00 is junk. Whirlpool is selling subpar refrigerators and they know it. So many people have the same cheap ultra-thin guage wires running to freezer. Talk to parts department. They knew the wires broke going into bottom of freezer. Said I have to buy whole door for $929 plus shipping. They don't sell a harness. I will never buy their garbage products again. What a joke of a company. I also see there are class action lawsuits for this known problem. I hope they fine them on top of refunds.

Let's keep in mind others will see this review. That's a joke! So I was scheduled for a service call today for my fridge of less than 6 months old. The Compressor went out. Fast forward.... The tech never showed up and never called to let me know he wasn't coming. The office Manager April hung up on me. I think they get a kick out of selling junk. April the office manager told Me there was no one there over her to speak to. I will never own nothing Whirlpool.!!!

In November 2024, we had an unplanned need to replace our refrigerator. After a day of reviewing different brands and models on the internet, we settled on Whirlpool French Door Mount. Here are the numbers: WRFF3036RZ00 and KD4809089. My issues are as follow: The doors have six compartments which I placed various items. Unfortunately, every time a door is opened and closed those items move and clang against each other making loud noises with the possibility of breakage. In the main refrigerator part, the drawers are wobbly and feel like they will go off track or break. We did not receive a butter tray or ice cube trays. My husband was unsatisfied and spoke to Whirlpool. Unbeknownst to us, a couple of men rang our doorbell one day about the refrigerator but I had no idea they were coming. When asked why, one man called a number because he didn't know either. They abruptly left.

Bought a Whirlpool fridge on May 8, 2023. On May 11, the fridge was dead. Whirlpool would neither replace it (corporate policy) nor fix it (no spare parts in stock). By late July, two compressors and one mother board later, the fridge was finally up and running. On February 7, 2025 the Whirlpool fridge was dead again. This time it’s the fan, which - surprise, surprise - is not in stock and is backordered from China on a timeline of weeks. So…we cut our losses and bought a Samsung fridge which should be with us in two days. Damn you, Whirlpool. We’ll never touch another product of yours with a 10-foot pole.

I have purchased two brand new Whirlpool refrigerators in the last 2 years and I am still having problems with the second one. I have had multiple repair specialists repair my refrigerators four to five times for each refrigerator, I will never buy another Whirlpool refrigerator or appliance as long as I live. The repair specialists are very hard to work with. They are not trustworthy and they to like to do repairs on a daily basis so they could keep their job. Knowing that they're not fixing the refrigerator, they still do the repairs. They said it's the way their companies run. I had to run one repair guy off for lying to me on several different occasions. So sick of Whirlpool and the repair specialist. Never again.

Disastrous Product Failure – Costly Home Damage, No Accountability. I purchased a Whirlpool steam dryer, expecting quality and reliability from a well-known brand. Unfortunately, a part failure in the unit led to catastrophic water damage in my home, resulting in over six figures in repair costs. The dryer was maintained properly, yet this failure caused significant financial and emotional stress. Despite reaching out to Whirlpool for assistance, they denied any goodwill or responsibility, citing that it was six months past the 12-year law.

I purchased this refrigerator and have had the wiring harness in the freezer door to break the wires from normal opening and closing of the door. Only solution is keep repairing until breaks again. Whirlpool rejects my negative review of this issue on their website..

We purchased the Whirlpool 5 door refrigerator (W10772358) approximately 5 years ago. Paid $2400. About a year and a half after purchase the bottom freezer wouldn't stay cold enough to keep everything frozen. We had someone out for "Warranty" and they said it wasn't covered. We had to pay $300ish to replace a sensor. Then in October 2023, the water dispenser in the door quit working, another broken part for $300ish. Now the freezer quit freezing again, had a technician out and he defrosted the completely frozen over coil (freezer draw was left open slightly for about an hour 4-6 months ago), reset everything and it was working properly again (by his testing), charged me $170.

The LED light in the French door refrigerator started blinkering and went dimmer. One of the LED light bulbs stop working. Tried to take it out for repair but was very very difficult to pull out the whole thing. It seemed like it is going to break. That means it is not easy repair or replacement. The item itself is very expensive. The LED should not break this early as it just 3 to 4 years old. I strongly recommend buyers to be cautious while buying any Whirlpool appliances. I do not recommend whirlpool appliances.

Bought my refrigerator (WRQA59CNKZ) in May 2023... Two weeks ago the top compartment's light went out. The manual specifically states, “The lights in both the fresh food and freezer compartments are LEDs which do not need to be replaced.” However, according to several reviews online, a light needing replaced is quite common. Despite this, Whirlpool states there are no recalls. They told me my only options are to pay several hundred dollars for a repair or buy a new appliance... completely replacing a year and a half old fridge (because of a light) is actually one of their solutions. The replacement part alone costs $229 on their website and is listed as "Factory Backorder." It appears this is such a common problem that they can't even keep the part in stock. Look elsewhere if you're wanting a quality product.

In July of 2024 we bought a Whirlpool Refrigerator, Model WRF535SWHZ12, and we are very disappointed in the quality of the four shelves inside. The fridge is just 6 months old and there are dents in the metal facing of all shelves. We know this is cosmetic but feel this should not happen after 6 months. After calling the warranty company and Whirlpool, there is nothing they can do after 30 days. There are 2 senior citizens living here so it is not like people are banging the shelves while putting food items in. This is poor quality in our opinion. We had a GE Profile Fridge before this and it lasted for 14 years, no issues. We are moving soon and have to leave the refrigerator here for the new owners so needless to say, we will not be purchasing any Whirlpool appliances for our new home. The appliances are GE Profile in our new home so we will continue purchasing that brand.

Very disappointed in this 2 +yr old refrigerator that won't cool enough for the food. 45° is what it cools to. It's set on 33°! Door ice-maker doesn't work. The freezer works fine, and it makes ice. Very Sad that it would cost around $1,000 to fix a 2 yr old Refrigerator. It would cost almost $1,000 to fix. That's Sad that it only worked for almost 2 yrs.

Purchased a Whirlpool sided by side WRS588FIHZ06 in July and have had it replaced 4 times due to malfunctioning freezer / poor seal.. Things freeze. Thaw. Refreeze. Ice buildup.. Completely unacceptable for a new product..Due to timing issues we did not have the water line installed until recently and now we have a non functioning ice maker.. When water fills the ice line it leaks all over the floor.. Water line is working. No leaking when using water side..We have had so many service calls I’ve lost count … Now freezer door needs to be replaced which will take 6~8 weeks.. So afraid I’ll be back to a poor sealing freezer.. If I could find any other manufacturer's product to fit in the spot I absolutely would but we are stuck.. What happened to the quality of Whirlpool? Extremely disappointed. Would not recommend or purchase Whirlpool again..

My refrigerator's compressor failed within warranty within 2 years of purchase for last more than one month. I contacted customer care and written to CEO. But no one is responding. One day I received a reply from Whirlpool that this compressor is not available and they wish to replace but I have to pay huge amount which is more than replacement cost. I am still following but after that no one is responding to replace.