Whirlpool Ranges & Ovens Reviews
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About Whirlpool Ranges & Ovens
Whirlpool Air Conditioners produces a range of air conditioning units for home and commercial use. The company offers window, portable and split systems. Whirlpool’s goal is to provide effective cooling solutions that enhance indoor comfort.
Visit www.whirlpool.com- Good value for the price
- User-friendly and easy to clean
- Frequent repairs needed
- Limited warranty coverage
Whirlpool Ranges & Ovens Reviews
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Reviewed Oct. 11, 2020
I can't begin to tell you what a pile of crap my Whirlpool range with Aqua Lift cleaning is! We purchased it brand-new and it is the slowest oven on the planet! If I want to cook a pizza I have to call home 30 minutes in advance so the oven will be 1/2 heated up. The Aqua Lift has never worked and the company has the most abhorrent customer DIS-service I've ever had the misfortune to deal with! I hope these scumbags go bankrupt!!! AVOID anything Whirlpool! There is a class-action suit in the U.S. over what a slime bag bunch of crooks they are and how their Aqua Lift technology has NEVER worked!!
Reviewed Oct. 6, 2020
So disappointed with my Whirlpool purchase. I will never purchase another Whirlpool product in my life. This is my second whirlpool oven to die in a short period of time. My most recent oven only made it two years. For there to be an internal wiring issue that is now costing me $500 to repair on top of waiting 30 days for them to be able to fix the oven. This is a terrible product. Unfortunately, I didn't realize the poor quality and poor reviews prior to purchasing from this company. PLEASE be advised.
Reviewed Oct. 5, 2020
Updated on 02/13/2021: Company fails on customer service. My stove’s trim is rubbing off on my Whirlpool stove only 6 months old. No chemicals were ever used to clean the surface. This trim piece surrounds the controls and is not covered under warranty. An expensive cheaply made stove. Multiple attempts to have the piece replaced got nowhere. A letter sent to the head office was deferred back to customer service. Whirlpool has lost credibility and I will no longer buy their products.
Original Review: So disappointed to find the paint finish coming off the trim on my 8 month old Whirlpool range. No harsh cleaning chemicals were used. Only mild dish soap and a microfiber towel. The trim, attached to the control panel on the front of the stove, is not actually stainless steel, but painted to look like stainless steel. Whirlpool warranty doesn't cover esthetics and refused to replace the trim, stating replacement would include the entire control panel and it is not covered under warranty. So be prepared to have your new expensive stove look old in a matter of months.
Reviewed Oct. 1, 2020
The oven steam "cleans" the oven but it only cleans the bottom, not the sides, back or door. They don't recommend oven cleaner so how do you clean it? My oven is a year old and looks like it's never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.
Reviewed Oct. 1, 2020
l will never buy Whirlpool appliances again, nor do I recommend to anyone. My wall over was 1 1/2 yrs old with a worthless 1 yr limited Warranty. I had Total Appliance from Cleveland do the repair, the only ones I found at the time that would work on this type over with a Digital panel. I think the engineers think we all live in Silicon Valley. Unfortunately the cost to repair after I cleaned the oven for the first time was $384.00 to unlock the door and 2 trips and he had to remove the door to replace 2 fuses so the door and panel would work! I'm afraid to clean them oven again..
I called Whirlpool and the first wait time was 70 Mins... I put the phone on speaker, finally I talked to 2 Customer Service men to no avail. He basically said my Warranty was up and nothing they could do! I said I was going to complain on Social Media and he didn't care! Go to Consumers Digest before you buy any new appliance! PS, I also went on YOUTUBE and you can see all the TROUBLESHOOTING ON MANY APPLIANCES!
Reviewed Sept. 29, 2020
Whirlpool gas range model WDF560SAFT bisque color, purchased in June 2020 from Home Depot online. After a 3.5 month wait range was delivered September 12, 2020 and installed. Have used the oven less than 5 times. Standing in my kitchen yesterday and heard a pinging noise, noticed chips of the finish all over my floor, it was chipping inside the top of the oven door, overnight the exterior top of the door was also chipping, bits of finish flying all over my kitchen! Have been on hold with Home a depot Cust. Serv. for almost 60 min. Will attempt to return to a Home Depot. Not sure what to do short of complaining about lousy Whirlpool product. Next time will come to Consumer Affairs and research.
Reviewed Aug. 17, 2020
I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove won't boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. I've been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said that's the way they designed it. DON'T BUY WHIRLPOOL. THEY WON'T EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.
Reviewed June 16, 2020
Cannot reinstall oven door after glass cleaning. The worst design and absolutely no support from Whirpool. They said the instructions are in the Manual. NOT TRUE!!!. The person on their helpline said she did herself. It is simple.. Total BS. Here is the link to hope to maybe get it fixed: ** Worst stove ever.
Reviewed May 14, 2020
I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.
Reviewed April 15, 2020
We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.
Reviewed April 13, 2020
We bought a Whirlpool range with glass cooktop and convection oven to replace a 20 year old stove which had served us reliably but was beginning to look a bit dated and worse for the wear. The new range was installed in February, less than 2 months ago. Today, while I was preparing Easter dinner and had a ham in the oven, the cooktop elements refused to heat, even though the "cooktop on" light was lit up. We followed all the troubleshooting tips we could find in the user manual and online, but nothing worked. We decided to do the rest of the meal in the microwave and just finish the ham in the oven (which had been working). Then the oven failed, and would not heat back up.
As a last resort, we pulled the range out and unplugged it, to perform a "hard reset" of the electronics. (This was recommended in some of the online troubleshooting tips.) No joy. Both the oven and cooktop elements will not heat, even though the lights on the control panel light up. Now we have to call a service technician to come fix it in the middle of a pandemic. How can a brand new and expensive range be less reliable and less useful than the cheap 20 year old stove we just got rid of?
Reviewed April 6, 2020
I bought a full kitchen appliance package 3 years ago, the gas range Clock LED started cutting off the line at the top of the numbers... when the range was about 1 1/2 old... Now 3 years later the range doesn't hold its oven temperature, the cost to fix it is $230 more than what I paid for the range. Whirlpool is unwilling to stand behind their product or provide a replacement part for a reasonable price. So now I will be buying a brand new range and the 3 year old Whirlpool will be taken to the dump. I will never buy a whirlpool appliance again. I thought Whirlpool was a good brand and a reputable company until now. Please beware when buying appliances, whirlpool is not reliable or reputable.
Reviewed March 22, 2020
I Purchased a Whirlpool range with self cleaning. I do not recommend anyone to purchase these ranges. The self-cleaning does not work at all. Like numerous reviews that said you can run them several times to do the self cleaning and they do not clean at all. Save your money. Do not purchase a whirlpool appliance!
Reviewed March 20, 2020
Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.
Reviewed Feb. 10, 2020
We purchased a new home in August 2019 and our builder had Whirlpool cooktop they installed. A month later they recalled the cooktop. We contacted Whirlpool and they said we could get an older version with knobs or take $1,000 and they could pick up our old one. We said we would get back to them. We called back to ask why just the $1,000 to replace the cooktop? Most of the cooktops that would fit are more than $1,000. Whirlpool said, "Oh it’s not a $1,000. We can give you $1,547 to replace it". Then we said ok.
Then a couple days later we found out they offered our neighbor with exact same cooktop an induction cooktop with new set of pots and pans which are a lot more than $1,547. We call back and asked why. They said, "We can’t do anything for you. You took the $1,547 for your cooktop". So we would certainly not recommend Whirlpool to anyone. Their customer service representatives are shady. I guess you need to just keep calling and complaining until you get as much as you can from them. If not you're not going to get much out of them. Their customer service representatives are not very friendly either.
Reviewed Jan. 25, 2020
Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and it's a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, it's a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but that's it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.
Reviewed Jan. 19, 2020
Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!
Reviewed Jan. 16, 2020
I bought my Whirlpool Convection oven in mid August 2019 from Lowes. I have had to call no less than 5 times about my NEW oven which I am extremely remorseful of buying. I am so unhappy with my experience mostly due to my expectation that my new oven would have been able to meet my demanding needs baking and cooking. I would have thought that it would have lasted longer than 4-5 months. The bottom left hinge is faulty which I am told is an undocumented problem for this particular oven. I noticed that it was having a problem when the oven wasn’t quite making a seal. Slowly it got worse until now it makes an initial click then I can open it about 5 to 6 inches and then have to lift it up so that I can open it without making a horrible noise and a dent in the frame.
The first time I called was on Saturday Jan 4th. It took me 1 hour to get through to speak to a person. I asked why I couldn’t get a new door to the oven and they told me the hinges have to be installed separately because this model is made to be able to take the door off for cleaning purposes. They set me up for service on Wed Jan 8th between 12 and 4p. I wasn’t as unhappy at this point. I even got a text saying that the appliance company would be coming between 12 and 2. At 12 when I woke up after working nights, I got a message saying that they hadn’t received the part yet and that there would be no point in them coming. I called Whirlpool again and they told me that the part was on backorder and that in fact the part had to be fabricated and it may take up to 10 business days but that they would have the part sent directly to my house. By this stage I am very unhappy.
I called back this morning and told the person that I would rather have a new oven or my money back and that my less expensive and less decorative oven that came with my house lasted me 20 yrs. I get a lot of “I’m sorry” and “I apologize” but that doesn’t fix my problem. I also told them that now the frame of the oven is being dented so I am going to have a less than perfect appliance which is no fault of my own. The only info the person could give me is the tracking number of the part they were able to locate which would be coming Fedex.
I tracked it and it was due to come no later than Tuesday night. So I called the original service company in my area who told me to call to set up the service time when the part came in. I figured I would get a jump on it and call. They told me that they were all booked up this week and I would have to wait until next week. Do you think that this is how your customers should be treated? I feel as though I am being punished by choosing to buy an appliance from Whirlpool. I then tried calling back to set up an appt with a new company but the wait time was too long. I had just worked nights and needed to get some sleep. I called back this afternoon and again had to explain the whole situation AGAIN. I was able to set up an appt with a different company for Monday between 12 and 4 which happens to be on Martin Luther King day…so I am hoping it is not a mistake.
Do you think this is fair treatment for a customer who just bought a brand new oven less than 5 months ago? Would you like this type of service? Would this give you any confidence to buy products from Whirlpool? I don’t believe that I would be able to recommend Whirlpool in good faith. The people who I have talked to have never been rude or disrespectful however, I feel as though my unhappiness is just par for the course. I feel as though it is just my tough luck and “oh well so sorry” instead of the attitude that you want to make everything right as quickly as possible. I ask myself if the problem was the store I chose to buy from? If I should have gone to Sears and bought one of their products or where I went wrong.
Reviewed Jan. 14, 2020
I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...
Reviewed Jan. 12, 2020
We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just can't control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and don't recommended ever buying this device.
Reviewed Jan. 7, 2020
I purchased a Whirlpool oven/range from Lowes in September 2016. It was working ok until the convection fan stopped working. I purchased the extended warranty for 3 years but the oven stopped working in December (3 months past the extended warranty). When I contacted Whirlpool to complain about the horrible product they have been selling to people, all they could do was suggest a repair company that charges $99 to come out and diagnose the problem. DO NOT BUY any whirlpool appliances. The name brand used to signify quality but the appliances they sell now will not last. BTW I may have used the convection function maybe once per month over the past 3 years ... So it's not like I over used the oven.
Reviewed Jan. 5, 2020
We have had this range in our new home and in use since May, 2019. The first range had to be returned after its first use due to flaking of the interior walls; a problem the company acknowledged. Since then we have been so unhappy with its ability to maintain the oven temperature. Contrary to the instructions, we calibrated the oven temp and found that it would vary up to 20 degrees lower than the set temp. When set to 350, it would come up to that temp and then cut off until it fell to 330 when it would come back up to 350. That is a great differential noticeable in the time it takes to heat an item and which greatly affects baked goods.
A similar lack of consistency in control in the range elements is apparent as well. Now those are major defects. Minor defects are: it is NOT a 'rapid preheat' at all, both lights are on when the switch is engaged even though only one oven is in use, there is no clock function when the timer is in use and the range surface is difficult to clean as it streaks which is visible with the black finish.
Reviewed Jan. 4, 2020
Whirlpool stove, product ID WFG540HOES. I purchased a whirlpool gas stove in 2014 for a lake house. Came to my lake house to find the temperature was 90 degrees inside and the oven was running full blast. The oven had turned itself on. Whirlpool appears to be having a problem with this type of issue. Called their customer care department and was transferred to the appliance safety line which was only a line to leave a voicemail. Very bad customer service. My kitchen countertops and kitchen floor will need to be replaced, also cannot get rid of the burnt smell in my house. Do not recommend purchasing Whirlpool appliances.
Reviewed Dec. 29, 2019
I bought my glass top stainless electric Whirlpool range in April of 2019. It worked great until December 2019. Four days before Christmas my daughter was home alone and using the oven to heat up dinner. She smelled a terrible smell and there was a ton of electrical blue smoke. She called me at work and I told her to turn it off. My husband came home as I was talking to her and pulled out the stove. The place where the stove meets to cord had burst into flames. The wires in the cord were so badly damaged they were all exposed and singed. Our house could have caught fire! The whirlpool company will not stand by their product. They blamed it on the team at Lowe’s who installed the range...Lowe’s has been nothing but confusing and frustrating to deal with! I can’t believe how we’ve been treated. Do not buy whirlpool! These stoves are dangerous!

Reviewed Dec. 21, 2019
Aqua clean does not work. I purchased this range this year not knowing aqua clean was different than a standard self cleaning. I had not use the range since its delivery in June until Thanksgiving. One meal in the oven and the turkey had created staining on the sides and the bottom. I have run the self clean cycle so far four times and scrubbed till I’m blue in the face. The greasy stuff does not lift off and the warranty voids if you use anything else. Have already contacted the dealer to see if I can return this!
Reviewed Dec. 18, 2019
We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didn't have the part and would have to come later. Most recent update, they won't get the part until the 20th and won't make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they can't help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!
Reviewed Nov. 30, 2019
Every one of the knobs cracked where they engage the gas valve. One gas valve came loose from the manifold creating a gas leak discovered by the propane company on a system leak test. Screws came loose that hold the tracks to the base for the slide out bottom drawer. The AquaLift cleaning system is useless. Better buy some oven cleaner and rubber gloves. Very disappointed! One star because 0 isn’t an option.
Reviewed Nov. 23, 2019
1st range arrived in June and would not heat to temperature. Sensor and control panel replaced. After 3 techs Whirlpool agreed to replace in September. 6 weeks later new range arrives. Protective film stuck to the lettering and when you try to remove it the lettering comes off. Chunk of enamel missing off inside oven door and defect in the glass cook top. Fast forward to today. THIRD range delivered. Same issue with the protective film and gouge in chalking around cooktop. Leons has been fantastic. They are replacing it with an entire new brand!
Reviewed Nov. 20, 2019
Purchased a new oven 06/2016- today, I had Sears come and look at the 'issue'. Need a new Control Board/ $750.00. Called Whirlpool, they will not help, or give me an explanation of why this expense is justified. Very dissatisfied with product; will not recommend, nor purchase again.
Reviewed Nov. 6, 2019
Bought a new oven for my new kitchen. Two weeks after install, I had to have it repaired. Less than 6 mos. later, it is being repaired again, for the same problem. Whirlpool's policy is to fix it till the warranty runs out, then not their problem. Buyer beware, and if you do buy, make sure you get the extended warranty.
Reviewed Nov. 4, 2019
I paid $1246 for a Whirlpool glass top range. This was not a cheap model, but I wanted it as the starting point of my new kitchen. After only about a year, we noticed that the area surrounding the operation controls was turning a funny color. On closer inspection, we noticed what appeared to be something peeling off, it was paint! The area surrounding the controls, which appeared to be brushed metal, was actually painted plastic! I was furious that an appliance at this cost level was made of plastic....really, a stove top made of painted plastic? I complained and after a huge fuss they agreed to come out and replace it ONCE. Well it's been just over a year since they replaced it, and guess what? It is peeling off again!
I don't know what to do, as Whirlpool obviously has gone the cheap end and doesn't want to fix problems. As others have mentioned, they say that it is JUST cosmetic, and they won't cover it under warranty...now my first new appliance for my first new kitchen since 1972 looks like crap! I should have kept my old avocado green appliances - they lasted over 40 years, still worked, and still looked good (except they were green). I won't ever buy another Whirlpool appliance. For those who mentioned that their appliance would turn on unexpectedly, please check recalls....this is one of the major problems on recall. Buyer beware!!!!
Reviewed Oct. 28, 2019
I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of it's own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.
Reviewed Oct. 27, 2019
My wife and I purchased a new Whirlpool gas range (Model#WEG745H0FS0) almost 2 years ago. Woke up one night to the smell of heat and the oven had come on! Thank God we were home. Very dangerous! Repair is going to be expensive! Haven't used the oven portion in about 3 months now. And Thanksgiving is just around the corner! Any assistance is greatly appreciated.
Reviewed Oct. 25, 2019
Twelve years ago we bought an LPG Whirlpool range for our new home in Rio Rancho, NM. About 5 years ago, a tenant at our home reported a gas leak and the propane company determined that the Whirlpool range was at fault. The dealer in Albuquerque repaired the leak, by replacing all the valves at a cost of $470. A week ago, after a propane fill, once again, at least one valve was found to be leaking. Apparently, Whirlpool does not know how to make a valve that holds up over time. Over a 7 year period, I paid almost double the cost of the stove, only having to replace it at 12 years. These stoves are DANGEROUS! I will not purchase another Whirlpool product for the rest of my life.
Reviewed Oct. 17, 2019
But it is so poorly made it's ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesn't even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.
We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.
Reviewed Oct. 16, 2019
As part of a new home purchase from Pulte, the combo oven/microwave can with the house. After one year of usage, the oven liner started the pile and crack. We have a two year Whirlpool warranty through Pulte our builder. When we called the dedicated line for Whirlpool-Pulte to report the issue, we were told that Whirlpool must send a technician to take pictures and see what is going on. The technician shows up and declares that the oven is damaged and repairable. But Whirlpool reject to replace the unit claiming that this is a cosmetic issue and it must have been reported to them within 30 days from buying the home, as this is their policy for cosmetic issues.
We did some research on our own and we found out that Blue color liner ovens have a well known issue, but Whirlpool keeps putting these into their products. Our builder is not able to get them to replace the unit as well. I will not ever buy any of Whirlpool products. Be aware if you want to purchase any Whirlpool appliances, warranty to them means nothing, even when they know that they are shipping products that have faulty into consumers.
Reviewed Oct. 16, 2019
Immediately after install, the oven door face kept coming loose, they did send someone to fix & replace. I've used the self cleaning twice, first time was fine, second time not so much. The cleaning process left major scrum below the window inside the door & below, which wasn't there before I did the clean. I take great pride in keeping my oven clean, do not allow build up because then you can't get it clean. This stove is less than a year old & has only been in place for 6 1/2 mths (I purchased before remodeling was complete).
My last stove I sold easily, it was clean & guess what. It was 32 years old, only replaced because of updating our kitchen!!! I contacted whirlpool & they said it's cosmetic & not covered. I called Lowe's, they refer me to the service advance phone #. Well that was Whirlpool, not Lowe's. Still nothing being done, other than they sent me cleaning stuff to try and get it cleaned (still working on that). I'm concerned this stove is going to continue to have issues & will be out of warranty soon. Whirlpool is not standing behind their products & we have been Whirlpool customers for a long time. If I have more issues with this stove, we will never purchase Whirlpool again. Don't buy their products, they don't stand behind them!

Reviewed Sept. 28, 2019
I bought our this oven in July of 2017 from Lowe's. When the first one arrived, we noticed it had an inch wide crack on the glass-ceramic stove top. Keep in mind, this oven was brought tightly wrapped and I watched the delivery men bring it in and unwrap it carefully. This should have been enough to warn me of how cheaply made their surfaces are! Still, I had Lowe's replace it with the same model and here we are two years later with a new and gigantic crack rendering two burners useless! I don't purchase second warranties because they often cover so little, it's not worth it. So, all I had was the ridiculous one year warranty from Whirlpool which had since expired.
As with our Kenmore (I think Whirlpool and Kenmore may be one now?) that we had for about 10 years (at least the stove top didn't crack), if almost anything goes wrong with it, the parts and labor cost almost as much, and sometimes more than the cost of buying a new unit. Nice gig they've got going on there. Except it harms consumers and the planet. But who cares, they're getting their $$$!
Not expecting much, but wanting to vent, I finally got a hold of Whirlpool only for them to tell me what I already knew and that they really don't care whether I buy another one of their products (a sucker is born every second, right?). I did tell them that their and other appliance manufacturers are part of our landfill issues which are obviously just growing. To my surprise, they didn't care about that either! <> Aside from this, I was never quite happy with the oven anyhow. It took FOREVER to heat up and cook. Based on this alone, if you're looking at a Whirlpool, keep looking. Best case is long waiting times to cook and worst case is a cracked stove top.
Reviewed Sept. 24, 2019
I bought my Whirlpool gas stovetop in March of 2016. The burner knobs that connect to the stove is made of plastic and all 5 knobs broke within the first year. Each year I have replaced knobs and had issues with the knob breaking and then not being able to tell if the gas is off or on. I have called and talked to people at Whirlpool about this issue several times. Although they seemed concerned they will not replace the knobs and I have had to purchase them through Whirlpool. The gas stovetop obviously has a serious and extremely dangerous design flaw. I have kept some of the broken knobs just to tell others about this terrifying flaw. Again, last night the gas was on for several hours before we discovered it!! I called Whirlpool again and they were unconcerned. The Model is #WCG97US0DS00, Serial#D60509297. Beware and DO NOT PURCHASE this gas stovetop. I wish I had not bought mine.
Reviewed Sept. 20, 2019
I was going to write a negative review after our Whirlpool stove oven stopped working. We only had it for three years. Technician’s visit today was $70 for the information that we would be better off buying a new one because the motherboard is gone. However, after reading all the horror stories which are already here, I realize that we are relatively lucky - at least, our stove worked for 3 years... Still very disappointed and unhappy. No more Whirlpool products!
Reviewed Aug. 26, 2019
This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.
Reviewed Aug. 22, 2019
After less than three months the oven control failed. Local repairman said it would cost $450, better to get new one. Whirlpool set-up service call with their Certified Technician, who didn't come. I had to pay compensation to rental guests in the property who went without an oven for almost a full week. Also had to buy a replacement ($633) to provide a functioning range for these guests and next week's guests. Whirlpool's only response was to offer to set-up ANOTHER service call. I am out over a thousand dollars. I have been a loyal and repeat Whirlpool customer for years, but no longer. What an extremely unsatisfying experience!
Reviewed Aug. 8, 2019
Do not purchase Whirlpool smart freestanding gas range model number WFG975HOHV. I purchased the range and the refrigerator around Christmas of 2018. The first time I turned the oven on to make Christmas dinner the carbon monoxide detector alarm went off. I have tried to use the oven twice after that and the same thing happened. The oven also never gets to 350. I spoke to Whirlpool who said to unplug the oven. They stated a technician would be sent with a carbon monoxide detector and to conduct repairs. The technician came and could not get the oven to 350 and the carbon monoxide detector alarmed. He stated he has to order parts and return to complete repairs.
This is a brand new oven that I could not use because the carbon monoxide alarmed and the oven was not heating to 350 because it keeps restarting every few minutes. So here I am not able to use the oven for over a month and waiting for parts for a brand new range. Do not waste your money on Whirlpool products. Also the customer service has no empathy knowing their products are defective.
Reviewed July 22, 2019
Our slide in range had a burned out element. After waiting a week for the part the range still did not heat. The real problem was the control panel at a cost of $300 plus labor. We were so discussed with the problem we purchased a different brand range. Who should be purchasing a new range after 18 months???? Cost of service call twice, part cost of element, and new range all total another $600.00. Do not purchase this product!!!
Reviewed May 25, 2019
Black Range Cooktop impossible to keep clean!! Even the cleaners streak and look awful. Secondly, there is no indicator lights to tell you which burner is hot or turned on. There is merely one back-lit indicator that tells you that somewhere on the Cooktop there is a hot burner. This has caused two of us to burn our hands as we did not realize that a burner was hot. Stupid design!! Thirdly, overall quality is just not good. The oven pops and rattles as it heats. The Ceran Cooktop is showing distortion in the glass above the heating element. The Maytag Range that this Range replaced had NONE of these problems, and it was also made by Whirlpool.
Advice...We bought a set of Whirlpool Appliances, this Range, a French Door Refrigerator and a Microwave oven (both have separate reviews). Since we bought this set at a rather small H.D. box store we could only view the Microwave on display. NEVER do that!! We have learned our lesson. We probably would have noticed at least some of the cost-cutting manufacturing and design issues.
Reviewed May 13, 2019
Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is "normal". The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is "normal". Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.
So, with the help of wonderful people at Lowe's (where I purchased the double oven) Whirlpool is refunding my money and Lowe's has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Haven't figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.
Reviewed April 17, 2019
I purchased a Whirlpool Slide in Range Model WEG750HOHZ on March 23, 2019. After 7 days the oven would start on its own. I contacted Whirlpool Safety Team and they scheduled a service call. The following week the service company came out to tell me the computer that runs the oven needs to be replaced. Yet another week goes by to find out that they are still waiting on parts to come in. I should have demanded a full replacement oven. After spending nearly $2000 on an oven I can’t even use. Will never buy a Whirlpool product again.
Reviewed April 16, 2019
We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.
For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. We've hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.
My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says don't bother trying the Whirlpool Aqualift cleaning feature because it DOESN'T WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!
Reviewed April 9, 2019
Our double oven was part of our new home purchase so we really didn't have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your family's life.
Reviewed April 8, 2019
I bought a Whirlpool range. After 15 months, I hadn't even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Don't buy Whirlpool! They don't stand by the product either.
Reviewed April 7, 2019
I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturer's direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.
Reviewed March 22, 2019
I do not use my oven much, mostly to heat up something. I noticed all of sudden I couldn't get the microwave to work at the same time as the oven. Then the controls stopped beeping. Then I went to heat up the oven and it started smoking and had a terrible smell. I am two weeks out and still no microwave or oven. The repairman was very nice. Came out and ordered parts. I wanted a new oven and I was told no. Parts came in. Repairman came out and nothing worked. Waiting, waiting and waiting. I will never ever purchase a Whirlpool appliance again. This is not my first bad experience with them. I thought maybe they got better but that did not happen.
Reviewed March 10, 2019
Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.
Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!
Reviewed Feb. 25, 2019
I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know it's not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!
I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because it's cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this won't let me paste them!
Reviewed Feb. 20, 2019
Why are the Whirlpool appliances so badly made that they are not fit for normal use? Are they buying substandard parts? Do ConsumerAffairs advocate for more robust, long lasting products, particularly with current sustainability concerns for the world? Having to buy a new motherboard and burners, cups and knobs after a couple of years of normal, careful use, is unacceptable, surely? The motherboard, burners and fitting charge is almost half the cost of a new appliance (gas range). Is this acceptable?
Reviewed Feb. 18, 2019
We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairman's attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Year's Eve Plans, New Year's Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm.
We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, "run your hot water before you use it and use Cascade," it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but we'll never buy Whirlpool again or recommend them.
Reviewed Feb. 4, 2019
Steam cleaning DOES NOT work! I have complained to Home Depot and Whirlpool since my purchase 9/2018. They sent 2 different repair men and both times I was told there was nothing they can do. I got one phone call from Whirlpool (Maytag) and they sent me a cleaner (wish is just for the stovetop). No other return emails or calls have been acknowledged. My stove looks like it hasn't been cleaned EVER! I was also told to use "elbow grease". I am so disgusted and at my wit's end. Any suggestions, besides court?
Reviewed Jan. 28, 2019
We purchased an electric range model WFE371LVQ O in June 2010. This range is only used during the winter months in our vacation home. In January 2016 the oven turned on by itself. The control panel was replace. It happened again on 1/25/19. IT IS A FIRE HAZARD!! Thankfully we were home both times. The only way we got it to turn off was to flip the circuit breaker. If this would have happened when we weren't home and a fire started and it killed our dogs I have no idea what I would do. I'm not even attempting to have the control panel replaced again. We'll be buying another brand. I DO NOT RECOMMEND THIS TO ANYONE. The company must have known about the issue because when we called the first time it happened, which was several years PAST the warranty period, they didn't hesitate to do the repair free of charge.
Reviewed Jan. 15, 2019
Purchased on 7/9/18, was alerted of gas leak on 11/24/18, gas company had shut off gas to the unit. After finally getting through to their customer service in December, they scheduled an inspection with a local repair company they contract. It is now January 15, 2019 and I still have not had any resolve to this. Whirlpool is washing their hands of any responsibility, and doing nothing to help find a solution for a defective burned out piece in their oven, which the repair tech said he’s only seen in units over 10 years old. I do not feel confident or safe about this range. I bought this new from Best Buy, 4.5 months of having this in my home, after 1 oven use this happens.
Reviewed Jan. 7, 2019
I bought a 5 burner Whirlpool range that I really like except the danger of knobs turning on too easily and releasing gas. You just have to brush up against them lightly and they turn. 3 times my nephew has come into a gas smelling kitchen. Whirlpool sent repairman out. He said they operate properly. Really?? What to do?? Does someone have to die?
Reviewed Jan. 4, 2019
Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the door fell off and I had a house of 20 guest. Couldn’t cook at all, and cook Christmas either. Call them immediately on December 26, 2018. They set up a schedule for the following week on Monday. The man showed up. Could not believe how this could happen is that he had ordered me a whole new. Dealer said it will be back on Thursday or Friday that week. The serviceman still hasn’t called and it’s Friday. Called the serviceman no answer so here I go another week or two with no oven. The oven door fell when I opened it to take food out and fell in my legs. Have a nice black and blue. Maybe I should think of suing them instead of getting it fixed.
Reviewed Dec. 27, 2018
New stainless steel range 5.3 cu.ft. with convection oven delivered by Home Depot on time. Before the day was over the trim around oven glass was falling off. Double sided sticky tape was not holding. Yes it's put on using double sided sticky tape. Called Home Depot, once you accept it, you deal with Whirlpool. They must first send someone to look and see. Yes it's falling apart. Service tech will order new door. Mind you it will also have the sticky tape. We have also noticed that the glass top has many deep scratches, he will replace that also. A week later still no word, when. Used the oven because I couldn't wait and as it heated up smoke poured out of it and a loud noise from inside. Turned off and pulled out bottom drawer to unplug. Bottom panel had fallen down and undersides were rusted. Only had the stove 3 weeks and it's Christmas Eve. Will read reviews first next time. No problems with my other Whirlpool appliances.
Reviewed Dec. 21, 2018
We bought a Whirlpool Range gas stainless steel five burners on top. We haven’t had it a year and the paint is chipping off of it. It’s starting to rust now. I know stainless steel ovens. You have to clean them specifically with certain chemicals which I do so there should be no reason why it’s rusting and the paint coming off of it. Hasn’t even been a year yet since we bought it.
Reviewed Dec. 19, 2018
I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.
Reviewed Dec. 18, 2018
Oven was just about 3 years old when the oven bake feature failed the first of many times! Display says fault detected. Was able to get oven cleaning done and then it worked again but eventually has failed repeatedly since. Further reading and support from technicians has revealed it's an oven control issue and replacement part is same cost as new oven! Apparently the oven control Whirlpool designed and installed can't handle heat!?? Very unreliable and would never buy their appliances again!
Reviewed Dec. 9, 2018
The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesn't reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies.
Given some of my poor results I suspect even when I'm not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it won't reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.
Reviewed Dec. 6, 2018
Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldn't heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, "Tough luck, lady". Was I surprised, not in the least. I talked to a supervisor who said that they don't have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said there's a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, "Basically too bad for you. Oh and have a Merry Christmas."
Reviewed Dec. 4, 2018
Bought a built in oven August 30, 2018. Oven stopped heating two weeks before Thanksgiving. Repairman "fixed" it. It is not working again, two weeks later. Bought from Best Buy. They will not take it back. Whirlpool will not replace it. UGH!!! $ 1,600 down the drain. Will no one help?
Reviewed Nov. 29, 2018
We purchased our oven new in a package deal with the rest of our kitchen appliances four years ago. The bottom heating element in the oven has already stopped working. Every oven I have seen in my life has lasted a minimum of 15 years, and most 20. All I can say is DO NOT BUY WHIRLPOOL APPLIANCES! In the past 4 years, we've had the repair technician work on the Whirlpool refrigerator (once), dishwasher (3 times), and microwave (3 times). Now, the stove isn't working correctly, making this a total of 8 home visits by the Whirlpool repairman. Whirlpool is manufacturing trash for the landfill now, not quality lasting appliances.
Reviewed Nov. 23, 2018
Whirlpool® Gold® 5.8CuFt Capacity | GAS Stainless - This was not an inexpensive stove. The self cleaning oven function is a total failure. You are not supposed to use oven cleaner on the glass, it now has obscured the view into the oven. The top of the stove is very difficult or impossible to clean. The knobs are a dangerous issue. They will fall off at the slightest touch and the stainless markers around the knob are just a stick on label. The oven temperature is not accurate. The bottom drawer is completely rust spots on the inside. What more can I say. Oh I know. Whirlpool your quality is a disgrace and I want a refund.
Reviewed Nov. 15, 2018
It just doesn't work at all. Spills are still there after running it three or four times back to back. Called Whirlpool. They could care less. What is really sad that the appliance store Sargent Appliance in MI stores know of the problem and don't want to help anyone.
Reviewed Nov. 8, 2018
I recently renovated my kitchen and was so excited to have a new range. Loved the looks of this one so I bought it. I’ve had it a little over a year now, and am so disappointed. The “stainless” trim around the knob area is peeling and the AquaLift self-clean DOES NOT WORK! After the AquaLift cycle, there was a watery mess in the bottom of the oven which was difficult to clean up. It would have been better if I had cleaned it the conventional way. I’m not sure what to do at this point. The area where the trim peeled off looks awful and is very noticeable. Take my advice and do not buy!
Reviewed Oct. 23, 2018
We bought a Whirlpool range. The same day we got it the burner exploded and my electricity went off. I called the customer service to request a replace, they told me a technician had to go and look at it. They did. I had to miss a day of work as they come between 9 to 5 pm (will not tell you what time). The guy say the range is defective (really!??) and will need to request parts. I called them again (after 15 times you wait minimum 30 min each time). They told me they can replace the parts. I said I bought a new appliance not an use one. Money back. Told me somebody will contact me. Week later nobody contact me and still waiting 30 min each time. I called nobody answer my calls. I wonder I may get somebody if I wait hours? No idea. Please do not buy from this guys... They are bad in all the way.
Reviewed Oct. 10, 2018
Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the "stainless steel" is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.
I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturer's defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.
Reviewed Oct. 9, 2018
The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the "burners" are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.
Reviewed Oct. 3, 2018
I purchased Whirlpool Slide-In 30" Gas SS Conventional Range. Terrible product quality. After about three years of use, the range shows an error message "cooling fan is too low". I wasn't able to use the oven. Abt Services came in to do the repair. One month after the cooling fan was installed, the same message came up again. When Abt Services replaced the cooling fan again, the display was completely out. The cost of the repair parts is over $800. Are you kidding me! I paid $1500 for the range. Now I need to pay $800 to repair. Whirlpool didn't offer any discount for repairing the defective product but offered purchase similar product at a discount price. I will never ever pay a dime for Whirlpool product. It is a nightmare using the product. I learned my lesson. No Whirlpool product again in our house.
Reviewed Sept. 23, 2018
I bought a dual oven Whirlpool 2 years back. This range keeps breaking knobs that are such a poor quality. I have bought knobs from Whirlpool 7 times already then got PSEG home service and they are tired with the quality itself. Save your money and buy another make! Poor customer service and the worst experience is what I have gained on buying this make. Have old mother at home and this headache only created more issues to help her with cooking.
Reviewed Sept. 20, 2018
4 year old gas range, used self clean mode yesterday, for first time, upon completion opened oven door, not very clean and found 1/2 moon shaped raised crack in center of oven floor. Customer service insisting repair tech must come at cost of $60.00 to determine cause. I believe this is manufacturing defect, that they are not willing to admit. Offered big discount on new range. NO MORE WHIRLPOOL FOR ME!!!
Reviewed Sept. 11, 2018
I purchased Whirlpool gas range with AquaLift Self Cleaning Tech exactly a year ago. DOES NOT WORK!!! The only Self that cleans will be you on your hands and knees. Still don't know what to use. Manual says do not use oven cleaner or abrasive or you void the warranty. Ok Whirlpool any suggestions? Soap and mild detergent not cutting it. You would think with all the customers complaining about this feature the bright engineers that designed this would come up with a solution.
Reviewed Sept. 2, 2018
I purchased this rather expensive gas range and use the oven very little. We are empty nesters that eat out every day. Went to use oven and it had error code for cooling fan. Called repairman who replaced sensor and oven worked (literally used two times in 4 months). Now error code again. When I checked the code I realized this is a problem with these stoves. Whirlpool why no recall or free fix?
Reviewed Aug. 25, 2018
Purchased a gas stove June 10th, three days later smelled gas. Called the store where I purchased item, they gave Whirlpool 800#. They set an appointment 2 weeks out. Got part then burners only clicked. They ordered more parts. Now top range works. Started to use oven and got extremely hot. Called store. They referred back to Whirlpool. After hour and half they scheduled appointment. First appointment he didn't have tools to check temperature. Rescheduled for following week. He said oven was off 30 degrees. I then went to store to ask to return item. They said up to Whirlpool. On phone with Whirlpool over two hours, them switching from one department to another. No help. They insist on fixing again tearing up unit in my new wood floors. Don't buy anything from them.
Reviewed Aug. 17, 2018
I bought my Whirlpool induction stove several years ago. We normally use a toaster oven for baking as we are only 2 in our home. Last year I decided to cook a large turkey for the family. I threw the turkey into the oven and started cooking it. After an hour or so I decided to start cooking the potatoes etc on the stovetop portion. My potatoes started cooking and my element shut down. I did everything I could to get it going but finally resorted to the manual to see if there was a suggestion. The suggestion was that the oven had heated the burners too high and that I had to shut off the burners and wait for 5 minutes and try again to use them. The oven was only cooking at 300F. I waited 15 mins to get it running again.
The stovetop went out once again and I had to stop cooking. Conversely I've had the same issue with the oven. I've been cooking in the oven and have had it shut down as a way to address the stovetop being too hot. How am I suppose to cook on this unit with any kind of confidence? I did an online chat with a rep today and they suggested getting a technician over to the house. I was told I could pay $129 to have them look at it. This is obviously a design flaw that I was never told about prior to my purchase and would never have bought had I known. Shame on Whirlpool!
Reviewed July 16, 2018
I purchased an Induction Stove in January 2018. The purchase included a $650 cookware incentive. I have been trying to get my cookware for 7 months!!! I call every month and I get an excuse every month. No one calls me back as promised, I have been told I will have it in 5 business days, that excuse was 3 months ago. I just filed a BBB complaint. I want my cookware or $650. My next step is a complaint with the Attorney Generals Office!
Reviewed July 13, 2018
Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls aren't covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.
They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.
Reviewed June 23, 2018
We have owned Whirlpool Oven/Range for 3 years, and about 4 times a year, on oven setting over 400 degrees, we get an error message, beeping, and the oven needs to be reset. We also own other Whirpool appliances, and caveat emptor. Buy another brand, please.
Reviewed June 6, 2018
We purchased this Kitchen Aid stove December 7, 2016. I don't use the oven much, but have found that when it gets a little dirty and I use the Aqua Life function, it does not clean. Have tried by setting a pan of water in the bottom and raising the temperature to 300 degrees, but nothing cleans. We went with this feature to be more environmentally responsible. Leon's, where we purchased the stove, claims that they have heard nothing of this issue and have not been informed of this by their head office.
Reviewed June 3, 2018
We purchased our Whirlpool range a few months ago. We have the 6.1 cubic oven which is large inside with 5th element on top for keeping things warm which is a nice feature. The oven wipes easily if any spills occur. The only issue I have had is the top scratches easily. I used Creams Brute to clean the top which does well.
Reviewed April 16, 2018
I bought my new ceramic top electric range/oven with convection, and the aqua-lift cleaning system in spring 2017. The aqualift cleaning function is a joke, so be prepared to be down on your hands and knees scrubbing. I'm careful, and I've not spilled anything yet, but the oven still gets splatters from roasting meats, etc. I'd hate to see what I'll have to deal with when I actually let something spill. Today, as I was down on my hands and knees trying to clean it, I noticed that the enamel is chipping off where the oven racks slide in. Great. I have never had an oven where the enamel came off, much less within a year. I am struggling with heart failure, and I am not up to fighting with Whirlpool.
Reviewed April 14, 2018
The oven will not turn off. When I called Whirlpool and told them what had happened they immediately put me in contact with the safety division. My question is if it is a safety issue, why is there not a recall and why do I have to pay for the circuit board. If there is a safety issue why is there not a recall.
Reviewed April 7, 2018
I am very very unhappy with Whirlpool gold series. We paid more thinking it was better and don't waste your money. I have had the whole package for 3 yrs and every one has broken down. First my dishwasher wasn't cleaning. I had to take the thing apart and clean all bars and still is not cleaning right. My ice maker quit working and then started leaking under fridge. I had to have the water intake valve replaced. And now my oven says it's at 350 and won't bake anything. I think the element has gone bad. This is complete junk. I should have known better and got LG.
Reviewed March 29, 2018
I was so excited for this stove top and oven - Whirlpool Gold AccuBake (especially at the price we paid for it!). We've owned it for 13 years now, and in that 13 years, we have had to have the computer replaced 6 times now. The latest replacement being last week (Friday). The oven is still making clicking noises like the igniter wants to start and it is frustrating and annoying. It will do this for a 3-hour stretch numerous times throughout the day and night. Had a repairman here last week and he replaced the computer AGAIN! But the igniter clicking noise continues.
Reviewed March 18, 2018
March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)
In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operator's manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the "Aqua-Lift Technology" for cleaning the oven is completely ineffective. This is noted in several other "reviews" of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.
Reviewed March 16, 2018
There are plenty of reviews on this board already about how the so called "AquaLift technology" for oven cleaning is completely worthless so I won't repeat what they have already so eloquently described. "AquaLift" has managed to take us back in time to around 1947 or whenever it was before the old easy off oven cleaner was invented. I purchased the cleaning kit (affinity) as well but it doesn't do much of anything. The only people who might consider purchasing a stove with "AquaLift" are those who do no roasting or broiling of meat. The oven looks beautiful, so maybe it could be for those who enjoy a show kitchen and prefer takeout.
Reviewed March 14, 2018
I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.
I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the company's built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.
Reviewed March 12, 2018
Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, "Oh you should clean your oven weekly," really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.
Reviewed March 1, 2018
Love love love my Whirlpool range!!! Regular bake and convection!!! Huge oven, beautiful glass top, and 2 burners that have double surfaces to fit huge pans! It has steam clean feature too!!! Incredible and amazing price!!!
Reviewed Feb. 24, 2018
We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.
Reviewed Feb. 23, 2018
Purchased this electric range Maytag model YMES8800FZ1 in September 2017. Thought it was just like my old range with self cleaning mode. Beware! Do Not buy this or anything with this new AquaLift self clean technology. That means you're down on your hands and knées, scrubbing. It doesn’t work. Read all the reviews about this new technology. Salesman never informed us. We innocently bought the range with self cleaning, paid lots of money, for crap! Very upset. Will spread the word for all future buyers, pay attention to the self clean mode on what you're buying, cause no one will tell you. Now trying to reach Maytag, but apparently they don’t care.
Reviewed Feb. 16, 2018
Whirlpool gas range convection oven - I have only had this range for 2 weeks. Manual is sketchy to say the least. Purchased from LOWE'S - salesman were not well-informed. I have had to do a chat to find out information. Range looks great but performs poorly. Takes a while to heat anything even on high and on large burners. Grates are too heavy. I am sorry I did not see the editor review before I purchased. I have not used the convection so I cannot speak to this but my choices were limited when I purchased and I did not want a convection oven and other ranges would not purposeful for my use.
Reviewed Feb. 16, 2018
Purchased from Home Depot and self-installed. That part was not too big a deal but after installing this stove we started a journey of irritation, aggravation and general dissatisfaction. This stove has the standard layout for burners that seem to be common to most low-end stoves. Two huge burners in the front, a "simmer burner" at the right rear and a general purpose burner at the left rear. That's all wrong for me and our set up. I want a large burner at the left rear and general purpose every place else. Can you alter the standard configuration? NO! Not without some major alterations to the stove top.
Next are the grills or cast cooktops (2 each). They are a bit cumbersome when cleaning the stove but doable. The real problem with the grills are Whirlpool decided to save money by skimping on this feature. The grills are not a stable cooking platform for smaller pans and it turns out Whirlpool recommends "square pans" for this stove. SAY WHAT? I have pans and skillets from my grandparents and they are ALL round. That's how that stuff is made. ROUND! The grill's design is unstable for any round pot, pan or skillet, if it's diameter, is 6" or less. Kiss that excellent saucepan goodbye if you have this stove. My current solution is a piece of light expanded steel over the burner areas.
Keeping in mind we use Propane as our heating gas. The adjustment of the flame temp on the four burners is non-existent. They all are either on high, medium or low. There seems to be no fine tuning with these burners. At the end of the day go look for something that is NOT a Whirlpool, LP gas range Model #: WFG515S0EW. You will be better served and less irritable with almost anything else. Even a campfire in the yard is a better choice.
Reviewed Feb. 14, 2018
The AquaLift self clean is a joke! Doesn't clean at all! Has to be consumer fraud, calling it a self clean. I've owned electric self clean ranges for 40 years, that did great jobs. This does zip for cleaning! Unbelievable! Should be a rating below 1 star!
Reviewed Jan. 24, 2018
Horrible stove. Bought online. Get set up and it's worst design ever. Have to lay down on floor to watch broiler. Can't even slide out. The stove top is difficult to clean. The cast iron grates are very heavy and have to move one side at a time. I Can't control low heat. Have to use back burner only. Then Crap builds up on back console. The oven grates are too wide apart, Have To supplement with racks from my other stove oven.
Reviewed Jan. 23, 2018
Oh my goodness, are these people right with the Whirlpool Ranges. I moved and put in the appliance # to get what I had from Whirlpool. What a piece of crap I got in a range and refrigerator. Never had appliances that looked so pathetic. You cant clean the outsides or the insides. Outsides nothing but streaks never look shiny, I really do doubt they are even close to Stainless steel. My old ones I might add were less than 5 years old when we sold our house and all you had to do was spray with Windex and shine shine shine. Try that on the new ones streak streak streak, and nothing ticks me off more than looking in a kitchen and looks like pigs are running all over your stuff. Then the range aqua lift self clean. You have gotta be kidding. No self clean about it. Scrub Scrub Scrub by hand. You mean who in the hell came up with this. Make something with fat and instant burned mess.
Really oil and water or grease and water where I come from they never mixed, and all they do is get gummy. Now if you dont care how your oven or outsides look then I guess it doesnt matter BUT I DO, I am with the guy that said he just wants to throw it out. I would have been better off buying a clean your own. At least you could use oven cleaner. I dont know where these companies are coming from ripping people off this bad, now that I am older I am stuck with it and can hardly clean it to get down in there.
You make supper and you have to spend 2 hours extra in the kitchen scrubbing the damn thing. Of course you give a company loyalty and get screwed this bad. All my self cleaning ovens I had when we sold houses the people thought you never cooked in them. This is not even a year and a half old and looks like it is 10 years old. Even scrubbing it is a joke. You cant get it all anyway. I'm sure I will not live with this long. I use to love to cook even did it for a living and man using this thing I hate cooking more than ever.
Reviewed Jan. 23, 2018
Whirlpool 5.3 Cu Ft self clean Electric Range: Got crack on glass surface within 5 months after purchase, and contacted Whirlpool Customer service. They are rejecting the repair saying they won't fix the glass surface crack, as it won't come under their warranty. As a consumer where will I go for getting it fixed under warranty.
Reviewed Jan. 14, 2018
I bought this Whirlpool freestanding LP gas range Model #: WFG515S0EW 1/4/18, I had only seen one in a store, but it was not hooked up so you could see how it cooked. Nor where there pots available so you could see how they would work on the grates. This has 2 'power burners' which even on low, are still as high as a normal stove would be on medium, both of these are on the front of stove top. There is only one simmer burner, on the back right corner of cooktop. And one burner that I am guessing is a medium size power burner.
This stove has 2 grates of cast iron, and the one on the left overlocks the one on the right. To clean this cooktop, you have to remove both of those to get to it. These grates are not so you can center your 1 qt pot on it, it just has a cross across the burner itself, and the pots wobble, accident waiting to happen. The pot wobbles and could easily tip over and seriously injure someone. The handles on my pots get hot enough to burn your fingers. Even a pot kept on simmer will be too hot from the flames from the other burners.
When you are cooking, the flames on the power burners is above the sides of my Revere Ware 1 qt pan, and comes right at edge of the 1.5 qt. even the soup pot is barely big enough to protect you from flames. I cannot believe that anyone would design something so poorly to begin with. In reading the instruction book, it says that pans with square sides work best? So not only am I out almost 800 dollars for this stove, I am supposed to go buy more pans now? I would have given this minus stars but that was not an option.
Reviewed Jan. 8, 2018
Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!
Reviewed Jan. 7, 2018
This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.
Reviewed Jan. 1, 2018
I have had this product now for 1.5 years and am very dissatisfied with it. Whirlpool calls their oven an "Aqua Lift Self Clean", which is terribly misleading. There is nothing self-cleaning about it, except that the person who needs to clean it is me (myself)! I cannot use oven cleaners on it, because that will void my warranty, so the only way to clean it is to scrub, scrub, scrub, down on my hands and knees, which I haven't had to do for many a year. My second issue is with the glass stovetop. I have had many glass tops before and have never, never had such trouble cleaning it. Every time I use the stovetop I need to scrub and polish vehemently to clean it. And thirdly, the dials fail very quickly, and to replace them costs me $50.00 a pop! In just 1.5 years two dials have failed. This is just unacceptable, and I say shame on Whirlpool, and shame on the company that sold it to me. I will never, ever purchase another Whirlpool appliance again.
Reviewed Dec. 30, 2017
I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30" built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish.
According to Whirlpool's service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.
Reviewed Dec. 28, 2017
My husband ordered a Downdraft Range Hood Model #UXD8636DYSwhich was picked up on approximately 10/3/17. My home was under renovation at that time and when the contractor attempted to install the unit in early December, it was discovered that it was defective. Fields Appliance was subsequently called in to do the warranty work and ordered the necessary screws on two occasions, but both times were sent the wrong part. Upon ordering the parts for the THIRD TIME, they have now been informed that the screws are on indefinite backorder. I contacted Whirlpool directly to request a replacement unit, as not only are they unable to find the correct screws, but when the motor was replaced on the very first visit, they were unable to replace the motor cover because the motor size had changed, so even if the screws are found, the motor will not be properly covered, which will likely lead to more problems in the future.
After speaking with four levels of customer service at Whirlpool, they still refused to replace my unit and insist that they need another six business days to try to find the correct parts. This is absolutely unacceptable, as my BRAND NEW APPLIANCE is defective and I have been unable to use it for a month already. This company refuses to stand behind their product and I am disgusted with trying to get them to make this right.
Reviewed Dec. 24, 2017
I have a Whirlpool oven and dishwasher and have had nothing but problems with them both since day one! Our oven went out Christmas and couldn't get service on it and we were entertaining for Christmas. DON'T EVER BUY A WHIRLPOOL PRODUCT!!! If you do you have no one to blame but yourself.
Reviewed Dec. 20, 2017
Whirlpool Double wall-mounted Oven model#WOD51EC7AW05. Have had nothing but problems (at least 7 problems). The 1st one is a potential fire hazard. Porcelain/enamel shattered on bottom interior panel of BOTH ovens in less than 60 days (exposing underlying metal to rust). Cracked in an odd stress-pattern that indicates the metal expanded during heating, and the porcelain finish did not tolerate the expansion. The lower oven had only been used 2X before I noticed the fracture pattern. Obviously faulty design; a manufacturer's defect. Whirlpool claims it is "cosmetic damage" and when porcelain eventually flakes off, they will send me touch-up paint. (If I dent the outside of an appliance with my wheelchair, that's cosmetic damage. It's a manufacturer's defect if the damage happens during normal operation. The appliance damaged itself, not the user.)
The preheat function does not work on either oven. The oven indicates it is 350-degrees, when it is actually 125-degrees. Repairman says this is normal; ignore the indicator and navigate by store-bought thermometers”. The temperature can vary 50 degrees on either side of the actual setting (that's a 100 degree range!). Between the faulty preheat and the wide range in temperature, it makes it very hard to bake bread or cake.
The rest are annoying problems: The timer is a single “beep” (not even very loud), followed by another single beep every minute. This is not much help if you are folding laundry while the cookies bake. The windows have so many dots on them they're not clear enough to see how the food is cooking (or read the store-bought thermometers) without opening the doors. The oven produces a lot of steam that fogs up the windows (I've never had this happen, and I'm past the half century point). The exhaust fan is loud and it blows hot air into the drawer under the oven (another potential fire hazard). Don't buy this oven. It has several design flaws and Whirlpool does not stand behind their product.
Reviewed Dec. 14, 2017
I purchased a new Whirlpool stainless steel smooth top range model #WEE745H0FS and it was installed the day before Thanksgiving, 11/22/17. The oven door handle was broken on inside by installers. I called Whirlpool warranty on 11/24/17 and requested a repair. A repairman came the following week two days late. He said he needed to order a part. After calling the “Whirlpool approved” repair shop multiple times over the next two weeks, I was told the part was backordered.
Finally, yesterday, 12/13/17 the repairman showed up an hour later than appt. time. He took the oven door apart again and the new part didn’t fit my oven door. He had carelessly ordered the wrong part. I was told he’d put a rush on the correct part and that it would be here 12/18/17. I will never buy another appliance from Kelley Appliance in Augusta GA nor another Whirlpool product. I have had to use duct tape on my brand NEW oven just to use the oven so it doesn’t fall apart when opening.
Reviewed Dec. 5, 2017
These products (Dishwasher, refrigerator, cooktop, and wall ovens) are less than 5 years old and everyone of is in of repair. The cooktop and wall ovens the repair on them would equal the price of a new one. I feel that the products should last more just a few years and also their warranties. This tells me they do not stand by quality of their products.
Reviewed Nov. 30, 2017
We purchased a Whirlpool double oven. Will not hold temp for even an hour to bake. Have to preheat 30 minutes to be ready to use. Sensor built right under top element. Signals ready in few minutes! Not! Have had it replaced once, don't cook that often so was not aware how bad it was. Will never buy another Whirlpool product! Have used only them over 50 years! So disappointed.
Reviewed Nov. 20, 2017
Just bought a Whirlpool stove (WFE540H0ES) from Home Depot. Oven gave off so much heat around the handle that I burned myself opening the door... Tech came out said it wasn't supposed to do that. Called into Whirlpool to get clearance for a replacement and corporate says no to the replacement because that is normal. That's BS! If that is normal DON"T BUY A WHIRLPOOL!! BTW... They are owned by Maytag.
Reviewed Nov. 15, 2017
I love my Whirlpool LP Gas Range. Cooks great and bakes wonderful stuff. Also has a drawer under to hold pots and pans. Self Cleaning Oven. I do a lot of baking and I cook three meals a day. The burners are easy to clean off on top. I try and wipe spills up in the oven as much as possible, It has everything on it that I love, except it could have a plug in which would really nice.
Reviewed Nov. 8, 2017
My girlfriend lives in Europe and bought a Whirlpool stove and countertop burner. She was washing dishes and heard a sound like a crack and she looked around the kitchen to find out where it came from. She looked at her stove top and there was a vertical crack down the center of it. It was turned on, no one was using it but it cracked. She tried to get a replacement glass top and the store told her they were not available. I sent an email to Whirlpool to find another one and never heard back from them. I sent a second email and that was left unanswered. After this I would never buy another stove or stove top made by Whirlpool again. Knowing that KitchenAid was bought out by Whirlpool these comments don't surprise me one bit. Whirlpool is another name for poor quality and no service.
Reviewed Oct. 25, 2017
I bought a Whirlpool gas range in March of 2015. Three months later the control module went out on it. It was still covered under warranty through Whirlpool, so they send a technician out to fix it. It's now a little over a year later and the control module is out again. I call Whirlpool and ask them if it was still under warranty and if they can it fix it so they say, "you want me to send a technician out. Why?" I just assumed since they're sending a technician out but there were going to cover it. Well the technician gets here and it's not covered under warranty. And I now I have to pay a $90 service charge fee for the guy to tell me that the control modules out on it which I already knew. He's going to charge me more than the stove was worth to fix it so I declined to get it fixed.
Reviewed Oct. 7, 2017
I have the same issue with cooking time on my Whirlpool wall oven (WFE54OHOES). Bought it in January and have not yet had a single recipe come out cooked. Outside is crisp, inside uncooked, after twice the amount of time it used to take. It's still under warranty. Service came out and told me to bake differently. That's an answer for you. I am going to pursue this issue with Best Buy where we purchased it.
Reviewed Oct. 3, 2017
NEVER EVER purchase an oven (Whirlpool oven AquaLift Self Cleaning Technology) with this technology. All of my brand new appliances are Whirlpool and I love them all; except for the oven. It's an electric range, glass top with whats suppose to be self cleaning. It's not. I had to "clean" my oven 4 times and it's still not clean. Not one thing changed. I ended up back in 1965 having to get down on my hands and knees and scrub my oven. Even with doing this; it's still not clean. I hate it. My last Whirlpool cleaned the old fashion way; with high heat and it baked to a white finish that I just wiped clean. Perfection every time. AquaLift is just some sales hype. Even in their brochures they suggest using one of their cleaners if it doesn't all come off. Well guess what; you'll end up using a complete bottle trying to clean your oven. Zero stars given.
Reviewed Sept. 25, 2017
I am somewhat satisfied with my induction range. We ordered it just before Thanksgiving from Lowe’s a year and a half ago. We were told that we would have it before Christmas, which was fine with me. I don’t cook for Thanksgiving. Just a lot of Christmas baking. It turned out that Whirlpool had not started making our range until January and it wasn’t delivered until mid-January. It had been really good until about a month ago, when it blew the circuit breaker. My husband was cooking dinner while I was at work and it just blew the circuit breaker. No power surge in the rest of the house. No other circuit breakers affected. When the power was turned back on, two burners were out. As it turns out, the main circuit board is dead. So now the one large burner, a small burner and the ovens don’t work. There are two circuit boards for each oven. When it is working, it is a great stove. However when it doesn’t work, it is costly and takes a while to get repaired.
Reviewed Aug. 30, 2017
We purchased our Whirlpool Refrigerator, oven, and microwave a little more than a year ago. Not a single negative event with any of these products and my wife and I wholeheartedly recommend Whirlpool for operation and last ability, unlike the products we replaced them with.
Reviewed Aug. 29, 2017
We purchased the gas slide in range with gas oven. Immediately the temperature would hold a consistent heat, therefore it continually reset with a start sound (swoosh) every 5 minutes. The manual says it will do this, but clearly this is not normal. Then, the oven stopped working, showing an error message 'FBE0', that the cooling fan is not at high enough speeds! It sounds as though, along with hundreds of other people, we have all been ripped off! If anyone can please tell me what can be done about these defective stoves, I would appreciate it, thanks very much!
Reviewed Aug. 26, 2017
My Whirlpool range is a great buy and it cooks well. I have never had a brand new range that snaps, crackles, and pops. It was letting me know that it needed to be broken in and used for a while. I have had it for a few years now and it is just now getting broken in well. I do not even smell the brand new burn smell it use to give off anymore. Awesome!!
Reviewed Aug. 25, 2017
I usually prefer Kenmore products but my Whirlpool stove was already installed and it looks great. It is easy to clean and use. So far so good. It has great value for the price and no service issues.
Reviewed Aug. 24, 2017
We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.
Reviewed Aug. 23, 2017
My gas range doesn't work all that well. Sometimes the flame catches and lights, sometimes it doesn't. Oven seems to be less than steady in cooking. It is ok, but I wouldn't buy again.
Reviewed Aug. 15, 2017
Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.
Reviewed Aug. 14, 2017
I am sure this will be removed quickly... But my advice to my fellow consumers is do not purchase Whirlpool appliances. They do not stand behind their products and they are a nightmare to deal with. I purchased my range (Model WEE730H0D50) May 8, 2017 and from that day the oven never work (the board was out on a brand new product). They arranged a service tech to come out 3 times. Each time the service tech discovered the replace board was damaged. So I have not been able to use my oven since I bought it in May. 3 months later now the stove top stopped working. You would think after all these issues they would replace their product. But nope I have to wait 2 weeks to get this lemon "serviced" again... I have young children at home which makes things worse...
Reviewed Aug. 8, 2017
During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.
Reviewed Aug. 4, 2017
I purchased this Whirlpool Aqualift oven at now bankrupt HH Gregg so my recourse is limited. I loved the look of the slide in range and the salesman raved about the quality of this appliance. First the ceramic top is a nightmare to keep clean, not mentioned at purchase. The Aqualift feature is totally useless. I use my oven on a very limited basis. Putting water in the bottom of oven does absolutely nothing to clean oven and even less on sides and oven door. I spent a substantial amount of money on this so called self clean oven and I am so disappointed in results. It does not get off even a minimum of spots, I would hate to have something actually spill over. Aqualift does not work and then you are advised to not use anything else to clean it, so what now?
Reviewed July 9, 2017
I purchased a Whirlpool electric stove WFE540HOES 3 weeks ago from Best Buy. 2 Main complaints: Extended cooking time when using the oven. Food that should bake in 14 minutes was taking 25. Food that should bake in 30 minutes was taking 50, etc. The big issue was that the exterior of the stove was getting extremely HOT when using the oven. The area behind the handle and the storage drawer were so hot I had to use a towel to open it w/o getting burned. Thought it was a faulty stove so I exchanged it for the same model. Just got the replacement and it's worse than the 1st one! The heat permeates from the bottom of the door and heats up the storage drawer below. The area behind the handle and the enamel edge of the stove get so hot. It's definitely a safety hazard if not fire hazard. Anyone else experience this??? It's going back!
Reviewed June 28, 2017
Purchased electric double oven range WGE555SOBS02, from Lowe's end of 2014. Couple months it came on by itself, middle of night, 879°. Repaired panel 3x, then Lowe's replaced stove, middle 2015. 6/26/2017 error message F2E1, control panel... stuck / shorted key. Out of warranty. Lowe's and Whirlpool both claim no previous complaints. They will send repairman to assess problem, $150.
Reviewed June 11, 2017
The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. It's a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when I'm cleaning the area around the knobs. The slightest pressure and the knob turns.
When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was "broken". They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. I'm sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.
Reviewed May 30, 2017
Whirlpool claims this technology works to clean the oven; however after one month of use and one casserole spill, we attempted 3x to use this system and the cleaning process was a total failure. The gravy spill on the bottom and mild oil residue on the sides from roasted vegetables was the same as before the cleaning cycle was tried. The cleaning kit accessory from the company was a joke. It consisted of 2 sponges and a small scraper! We purchased the slide in model WEE745HOFS. Buyers of any and all Whirlpool products with Aqualift BEWARE... It does not work. We have since replaced the product with a range with the traditional cleaning process system that has worked for decades in most major brands.
Reviewed May 30, 2017
I bought a Whirlpool Range 19-Jul-2016. It has a 1-year manufacturer warranty. The cooktop stains very easily and finally (after 10 months use) I could not get it clean with any recommended product and lots of elbow grease. I was referred by Hudson's Bay store to contact the manufacturer as the product was still under warranty. I did so and explained the problem and said in my opinion the cooktop needs to be replaced. I was told that Whirlpool would not honour the warranty and in fact would charge $120 for the first 30 minutes for a technician to visit, and costs would escalate from there. My experience shows this company does not honour its warranty, so beware!
Reviewed May 26, 2017
Remember the old movie classic Network, with the line, "I'm mad as hell and I'm not going to take it anymore"? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...
Reviewed May 26, 2017
Purchased a Whirlpool gas range (WFG320M0BB0) about one year ago. It looks very nice with a glass cover oven door but the quality is poor. A simple four burner gas range with no fancy functions. 3 months ago the glass plate covering the oven door is falling off. It reveals behind the glass that it was only taped to the metal door frame with a double sided tape about 8 inches long. The tape failed and the plate glass is loosely hanging from the top. Last week, the boiler and the oven would not turn on. Use the control board to set the oven/boiler temperature to 350 and push start. Only hear a click sound, the display shows 100 degree and the oven and boiler would not start. Unplugged the power to try to reset the control board. Did not correct the problem. The particular unit is only about one year old. I find the product is of general poor quality.
Reviewed April 12, 2017
Purchased double range ovens. Enamel is flaking off within 2 years. Whirlpool denies defect. They won't replace it. Any other folks with similar problems? What can I do to have it replaced? I remember the old ovens and how the enamel just stayed and stayed and stayed. Never a rust or flaking issue in those old time models. Any expertise on how the enameling process may be compromised in the newer manufacturing process (cutting corners or costs). Any options for a class action here if a commonly experienced occurrence? If similar experience drops comments/review below as a one liner - just state 'enamel defect'. That way can figure out the number of folks with issues. I'd like to take action if given the opportunity, and more so if this is a common occurrence. Lawyers are costly for one-off complaints, but there is power in numbers (think United Airlines).
Reviewed April 6, 2017
I'm a renter, and I know the landlord purchased the least expensive stove for this apartment, but that shouldn't mean one has to absorb ongoing off-gassing fumes for well over a month now. The stove was installed 2-18-17, and it's now 4-6-17, still haven't been able to use it. Is this really off-gassing or is this what Americans have to contend with now! Oh and there's the little sticker that says Made in America and in small print it says designed and assembled in America, but no mention as to where the parts came from!!! The only reason I'm giving even a One Star rating is because I can't continue through this review without at least marking one star.
Reviewed April 2, 2017
Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...
Reviewed April 1, 2017
The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so don't waste your money.
Reviewed March 17, 2017
My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told it's cosmetic & there's nothing that they can do about that. Now it's starting to pop off. I found a few slivers in a vegetable dish! Now I can't even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.
When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since it's an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that it's showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!
Reviewed Feb. 25, 2017
I bought this stove 4 years ago from Lowes. I have had nothing but problems ever since. My family is now afraid to use the stove and Whirlpool refuses to stand behind their product. The last straw was a bill for a service call that took 6 months to complete without correcting the problem. Whirlpool sent me a bill for $100 to pay for the privileged. When I complained, WP said if I paid the invoice, they would give me a deal towards a new stove. Meanwhile, the old stove does not work and we are afraid to use it, given our experience with its reliability and safety. I plan to return it to Lowes and buy anything but a Whirlpool product. Beware of Whirlpool Maytag anything!! The customer service is shameful!!
Reviewed Feb. 22, 2017
I purchased a range top from Lowe's and a month and half my burners go out. I call Whirlpool and a service technician came out. Said that he can't repair the stove because a bug had burned out the burners and he can't repair the stove. I call Whirlpool and they told me that voids my warranty with them even though my stove is not even two months old that will not repair it and I will have to pay for it to be repaired. I asked Lowe's and they told me that they only take back big appliances back before 30 days. Now I am stuck with a stove that I paid 700.00 for that does not work and I have 4 children to feed. I am sickened on how Whirlpool can do this to a hard working family that just wants a good stove. I hope this helps another hard working family. Do your research before buying from Whirlpool. I wish I would have.
Reviewed Feb. 20, 2017
First time owner of a Whirlpool range and will be the last time. Nothing but junk! I liked how the top grates were and electronic ignition. The knobs turn too easy and often when bumped will turn gas on without igniting. Very dangerous. The oven grates guides rusted almost immediately making it difficult to pull racks out. The oven light works sometimes. The glass on the oven door at the bottom came unglued. The bottom door under oven is a total waste. No use for it. In my adult life I have had different brands but this is the absolute worst and will never recommend this brand to anyone period.
Reviewed Feb. 15, 2017
This is the first time I have used a gas range. I like that the stove top is easy to keep clean and has very large capacity so I can cook anything without worrying about the pan not fitting. Pretty basic model, but does have a self clean option that I have not used yet.
Reviewed Feb. 14, 2017
I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.
Reviewed Feb. 12, 2017
Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.
Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldn't that be something they advise as part of the checklist talking points.
Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didn't even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldn't shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.
I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.
I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I don't know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.
Whirlpool Ranges & Ovens Company Information
- Company Name:
- Whirlpool
- Year Founded:
- 1911
- Address:
- 2000 N. M-63
- City:
- Benton Harbor
- State/Province:
- MI
- Postal Code:
- 49022
- Country:
- United States
- Website:
- www.whirlpool.com
