Viking Refrigeration Reviews

Viking Refrigerators have a tough look. They don't have the look of a local GE but rather the look of a Sub-Zero Wolf, and I like it. Also, its quality is decent. The refrigerator that I purchased was only available in a French-door, which is a counter depth. I wish that option was available in a one-door as well. The shelves are movable. It's a tough refrigerator on the inside and it's not clumsy. The freshness stays in there longer and things don’t spoil as quickly. But it is extremely overpriced and it's so heavy compared to the others. The size could also have been a little wider.

I had an excellent experience with the Viking dealer. Their professionalism and knowledge of the product were good. The Viking refrigerator is good overall, but we had issues when we got it. It was leaking so it damaged our floor. I still have to file an insurance claim for that. I think there was a damaged part, and when I had a claim, the company wasn’t expedient in their response.

My old Viking Refrigerator died. It was unrepairable after eight years of service, so I ordered a new one. Viking offered me a discount price. I expected them to honor the other one but I ended up paying for a brand new refrigerator which arrived and since day one has never worked properly. I’m a Sub Zero consumer for many years. I build new houses and I wanted to try something more commercial grade thinking that I will do better. I did reviews and research, and I found out that Viking was the proper hardware. However, I’m very disappointed. I never had this problem with Sub Zero and all the brands that I’ve used in the past. I wrote an email to the Viking owner and I never got a response from him. I wish somebody would call me.

Keeps food cold, only the ice maker makes noise when filling up... I’m keeping an eye on this. I kinda wish it had ice and/or water through the door and it would be much nicer... We still like it so far.

I've known Viking for a long time. I had to make a decision on a new kitchen and so I chose them. With Wolfe, you have to have a subzero refrigerator and I wanted everything to be Viking. My experience with the dealership was awesome. I like the quality of the refrigerator but I’ve had quite a few calls to fix things. We had problems with the hinge on the bottom of that refrigerator. The door sunk down and so there was almost at one point, about three-quarters of an inch difference between the refrigerator and the freezer. They had to re-put in a binder and had to come out twice for that.

I like Viking's refrigerator and its use of space. But I'm not crazy about the bottom drawer. Many times when I would open it, the sliding drawers would get stuck. The baskets would move and then everything would get crushed. But other than that, everything's good and I would recommend it.

I was at Best Buy then and Viking Refrigerator was on a clearance. It was a floor model that they were getting rid of at a very good price. I was doing a remodel and I bought it because of the price but I ended up selling it and going with a different brand. Viking Refrigerator's quality was good though and their reps were great.

We have a Viking built-in refrigerator/freezer (VCBB363RSS) which has cost a huge amount in repairs. In 2006 alone, we spent $425 to replace the defrost limiter, then $840 to replace the defrost fan and the ice-maker, and then $975 to replace the condenser fan motor and the power inverter. That's $2,240 in a ten-month period. Now the high-temperature alarm keeps going off - indicating the freezer is malfunctioning again. The freezer is set at five bars, as it should be, and when I raise the temp to four bars, our ice cream and ice cubes melt, and then alarm comes back on anyway. I scheduled a repair call, but if it needs any new parts, I'm getting rid of it and buying a new one - and the new one won't be a Viking!

We purchased an entire suite of professional-grade Viking kitchen appliances. My wife is a very good cook, so she wanted a gas range with Viking as a name, and we thought the refrigeration would be good too. However, I just had somebody come in to repair my refrigerator 'cause it's a defect. The drain was not designed properly, so it would basically freeze up or clog up at the end of the day and then back up. And then, I ended up with ice below my freezer tray. It would melt on the door below the freezer door and then get my floor wet. As a result, I have cupping on my wood floor. So, not only did I pay the repair company that just recently came over $170-$200, which I haven't even been reimbursed yet for, but I also have damaged floor.

I’ve always been a fan of Viking appliances. I found the refrigerator on the website and I love its quality. I don't have to worry about needing customer service because majority of the time, the refrigerator is going to work like it's supposed to and I'm not going to have problems with it.

I had my first Viking refrigerator in 2002, when we had bought a new house and got all Viking appliances including a refrigerator. We'd purchased homes that had other refrigerators and we'd always had issues with one brand or another, and we'd end up replacing it and going back to a Viking. This is the first time I've purchased a Viking product that had an issue. It's a great refrigerator and everything seems to function. But it beeps at all hours of the day and night, so I have not slept through the night in weeks. And I'm now waiting on a board that's apparently on worldwide back order.

I wanted a Viking stove and I wanted everything in my kitchen to be from the same brand so I got a Viking refrigerator as well. I like the metal sections in its door and when I bought it, the Viking dealer's reps were very good. I would tell my friends that they should look into Viking Refrigerators.

We have four different Viking appliances and we love their line. We also love the range. But with the refrigerator that we bought, I'm not feeling super great about it. After less than two months of us installing it, the refrigerator died. There was a problem with the fan in the freezer portion that wasn't blowing air up the refrigerator, so everything was spoiled. We called the company where we purchased the Viking Refrigerator from and then they contacted Viking. Then they sent someone under the manufacturer warranty. However, that process took three weeks so we were out of a refrigerator for three weeks. The refrigerator is fixed now, although there is a popping noise that occurs occasionally. But even though the refrigerator is giving us some trouble, we still like it. We also like its size and the capability of monitoring the temperature.

We liked what we had heard about Viking then we have a friend that put in a Viking and we liked the setup of it. We got the built-in refrigerator and it's not as deep as a regular refrigerator, which we like because things don't get lost in the back of it, but it's taller. We like the door, the freezer section in the bottom, and the way that the drawers are self-closing. We can arrange them to where we have a place at the bottom that we can put platters into or a pizza box or whatever we want to. We also like the fact that everything was made out of metal. Aside from the refrigerator, we also got the French door double oven, the six burner cooktop with the griddle and thee optional griddle, the vent hood, two warming drawers, and a microwave, from Viking. We love the quality of our Viking appliances and we would recommend them highly.

We wanted a professional-grade kitchen and Viking is the only luxury brand that has a freestanding refrigeration that has a built-in trim kit. So, it looks like it’s built-in, but it’s freestanding. I've had it since December and I like its bright lighting and professional-grade handles and facade. But I had a horrible experience with the dealer. We were promised that it would be delivered within six to eight weeks, but it nearly took 12 weeks. The delivery timing wasn't good, and I would highly recommend them to streamline their production so it doesn't cause any delay.

I had to look up the refrigerator that would fit in the spot of the old refrigerator. Viking refrigerator was one of the two that would fit. We talked with the salesman and Viking Refrigerators was the better of the two purchases. It was with the Pacific Sales at Best Buy and it was very nice. They were knowledgeable and it was easy to purchase. Then the refrigerator was delivered. They took out the old one and put the new one in. So far, I’ve liked everything about the refrigerator. We haven’t had any problems with it.

When I decided to redo my kitchen, I decided to go with Viking Refrigerators to try it out. I also bought Viking range, French door oven, dishwasher. I had the fridge installed and then I had a new cabinet put in and being a first time Viking Refrigerators owner I was very disappointed when the installers pulled it away from the wall and it bent the feet underneath. We did not know it needed to be lowered. Even the contractors who do kitchens all the time did not know that it had to be lowered first.

I hate refrigerators 'cause I want there to be a lot of drawers for vegetables. The Viking refrigerator had drawers, and it was pretty. Plus it fit the space. I also like the freezer on the bottom and the closing. The refrigerator had the same kind of handles as the Thermador range I was buying, and it matched my other appliances. It's been here less than a month and it's good so far.

We heard about Viking Refrigerators through our builder. Then, we decided to go with them when we looked into it. It has good quality and we are happy with it. We have had some contacts with their reps for service calls and they handled them good. I would tell my friend that Viking Refrigerators is a good product and they should consider it.

My refrigerator went out, so I had to go get a new one. I know that Viking is a good product, and I bought one at Best Buy. It was a scratch and dent, so it was a good deal. Plus the quality is fine.

The Viking appliances came as a package with the house that I purchased and I was like, “Wow, these are really good appliances in the place.” I just had contact with Viking Refrigerators when I was registering the appliances. I needed to register them for them to be serviced under warranty. But I was a little surprised that sometimes the serial numbers and product numbers didn’t go into the side of the appliances. Then I would call Viking Refrigerators and they gave me a procedure for dealing with this which made the whole process of registration a little more complicated.

We had Viking Refrigerators in our last house. So when we renovated, we wanted to have it again. The quality of the Viking refrigerator has been my favorite and it has been good. I got a French door refrigerator with the freezer on the bottom. We worked with the appliance place and I thought the interactions I had with the Viking team were great. I'd recommend Viking.

I bought a Viking Refrigerator since my previous one had broken. I only had two options for the space that I had, so I went with Viking because I thought it was a great brand. I bought it at Monark from a guy that has worked with me before since I remodeled my kitchen at home, and he recommended it. It was a floor model, but they didn’t have it on the floor so I never touched it. I had never seen it until I got it to the house, and that probably was my mistake. I should have seen it before making that expensive purchase.

When we went to the store here, we were going to try and get a Viking stove. We had to get a Wolf. We were looking at a refrigerator, too, and when we saw the Viking refrigerator, we thought it looked cool, so we got it as well. It’s expensive and costs more than a regular refrigerator, but it's nice. We like the look and the layout - the top and bottom with two doors on the top. It feels kind of solid, plus, we like the way it lights up on the inside when we open the door. We also like the dashboard in the inside of the door where we could look at all the different stuff we could do. We've only had it a short time and so far, so good. We got a Sub-Zero in our other house and it’s comparable to that.

Bad motoring in refrigerator and bad fan system in freezer. I’ve talked to others with same issue. Terrible when only 5 yrs old. For the price paid it is ridiculous. It should be a recall vs a cost to consumers. Fridge model VCBB53611SS / Serial 011013R10015949.

I like the Viking refrigerator. I've had it for a few weeks now and so far, it's well. But it was delivered without the shelf. I'm unhappy with that.

We went through an open house and we saw one with Viking as one of the stuff they put in their kitchen. My parents really love Sub-Zero and we were wondering if we’d go with Sub-Zero or Viking, and we picked Viking out of price. I like how cold it is and I like the fact that food doesn’t go spoiled as easily as with my traditional $2,000-range fridge. I bought a floor model and I called Viking ‘cause it had an installation issue. They sent a third-party company fast, which is good in terms of their customer service. However, the company who did the repair was not as good as I would like them to be because they couldn’t do it right and they put on the report that it might be a different issue. They scheduled it for another three to four weeks ‘cause of the parts. Overall Viking is pretty solid, but from the design point-of-view, it’s a bit outdated compared to others. Sub-Zero is better but it’s a little bit pricier and it’s harder to find a floor model than Viking.

Being a homeowner for over 30 years, I have known Viking Refrigerator being a top brand. I was upgrading my entire kitchen and I wanted the top of the line. The refrigerator I got is great. There was a problem with the unit when it was delivered from a cosmetic perspective but Viking is fixing that. They were right on top of things, and the team at the dealership was great. I like the design of the refrigerator as well.

I’ve had just about every brand of refrigerator imaginable and I have never ever had to call and use the warranty and try to get things fixed, except for now with Viking. We were willing to pay the price thinking we were getting quality, but it was very poor. The refrigerator came defective. The doors were uneven and it wasn’t fully balanced so it wobbled on the floor. I had all those little quirky things, but the main problem was when the ice maker would not work, it flooded.

We bought a competitor brand of refrigerator and it was a lemon. When we returned it, there was none available so we chose the Viking because of its size, looks, and features. The team at the Viking dealership has been great and we go up there a lot for many things. We like the ref’s ice production and that its freezer is not in the refrigerator. However, might be having a problem with it -- it is reheating, but we have some condensation and we are not sure if it should be there so I’m going to call somebody soon about it.

Our Viking Refrigerator is good overall. However, it is a floor model so we’ve not been really happy with the folks trying to resolve the issue. The doors slammed and it took awhile for them to figure out why there was moisture inside the fridge. We’ve been a little less than satisfied with the service we’ve gotten on it. We have called the retailer multiple times to come fix the issues but whenever they came out, they got the wrong part. They did not seem to be knowledgeable about the Viking brand. We’ve been happy with our refrigerator minus the couple of issues that we continue to struggle with.

Had this 36" tall refrigerator installed into our brand new kitchen August 2017. Have had to make 3 service calls in the past few months for the same problem (ice build up around fans). Noticed this after refrigerator started to make a really loud noise that would stop after opening the door (would start again after closing the door). This is very frustrating as this is a BRAND NEW, high-end appliance. Service workers coming today (4th visit) to see if it is "fixed". Not sure that's the case as during the weekend we noticed condensation build up around the area in question.

My family and other family members have Viking products. I liked the design and concept of their refrigerator. The Viking dealer I have worked with was good. She was very cooperative and professional. We bought a fridge and our Viking Professional Microwave from there. The fridge is pretty good. I had some issues with the ice maker of my previous fridge but they gave me a new Viking which has a new up-to-date part. It's the same fridge and it's working pretty good.

Our refrigerator did not last through the warranty period and we had to buy another one. We were very disappointed. Products at this price point should last longer than this. We have friends that own other brands and theirs have lasted considerably longer.

A model that is cabinet facing, only ice making, no water, unfiltered water in the fridge is hard to find. Only two companies had the configurations I wanted for my refrigerator and Viking was one of them. The refrigerator is fine and I like it. I love the amount of room I have without the water component which was very difficult to find in other refrigerators. But I'm having problems with the trim kit. Either it's not installed right or it's just not a good product. It's been months and I haven't gotten the new trim kit to see if the issue was in the installation. We chose Viking over GE because of the trim kit, but that's where we're having trouble with and the design may not be so great. Customer service had short answers like they just want to get me off the phone and I felt it was rushed. The rep called me to let me know the scheduled appointment date, but it's still not fixed. I'd rather just have it direct and get it fixed.

I went to a number of home shows when I was trying to build a house and talked to a Viking Refrigerators rep and a dealer. I went to about five more home shows and saw the same guys. I decided to make the purchase and so far they're okay. However, it is not cold all the way. Sometimes the freezer ices up a bit. And then I had to make sure that ice is not stuck in the ice maker because ice won’t come out. The ref is great, but it’s having twerks. I reached out to Viking Refrigerators but they wanted me to register everything first and then call back. Also, the dealer was just all about the sale and after that, he kept having a follow-up and a follow-up. I wouldn’t use that dealer again. I’m still satisfied with my overall experience with Viking Refrigerators. Others would just have to make sure they get the right dealer and a Viking Refrigerators certified installer. That’s important.

My wife had a French door refrigerator for many years and Viking was the first thought of what appliance we were going to use when we redid our kitchen. We liked the brand name. It has been strong for her and it’s professional grade. Their refrigerator is great, its overall appearance is nice and the workmanship is very good. Everything has been great so far. Viking Refrigerators is top quality.

I’ve known about Vikings Refrigerator for years. They were in my family growing up and I liked their dependability. I like the design of the unit I have. But I had a poor experience with my Viking dealer, an online dealer. I purchased from a company called Appliances Connection and they're out of New Jersey while I’m in Atlanta. I knew exactly the model I wanted and did everything online.

We had Sub-Zero in our previous house and we were thinking about buying Sub-Zero again but Viking had a promotion, which was if you bought so many appliances, for every dollar over $10,000 that you spent, you get a 10% rebate. It pushed the cost in our favor so we got their unit. The first fridge that they sent had some damages on it and was making a loud noise. The damages were in the white parts on the inside of the unit, and it was something they could not repair. ApppliancesConnection.com, the place where I bought the unit, asked me to send pictures, and I did all that. Then, they sorted all that to the Viking rep.

I'm a general building contractor, so I research every refrigeration system I can find. I had an existing cutout where I had a Sub-Zero refrigerator from years past and the Viking box size was almost identical to the Sub-Zero that I removed. So far I like it very much. It keeps everything cold and crisp the way it's supposed to, and it's exact in the areas that it's supposed to be and in the areas that it's not supposed to be that way. It's an intelligent machine. I especially like the icemaker and the pizza box shelf at the bottom. Their products are good and as advertised. For the price and performance, Viking would be my number one suggestion.

Four years ago, I used to deliver the appliances myself and I fell in love with Viking Refrigerators then. I like the looks and convenience of use. However, the situation I have now needs to be rectified. The old refrigerator I have was a great quality. This one now is working great but the door grinds and doesn’t open and close properly.

Viking Refrigerators was the only one that Best Buy had on appliances that would fit. Its quality is average but a bit too much for a residential. Nonetheless, it’s nice looking and I like the double doors from the doors on top. Viking offered a rebate but they have not been forthcoming. They told me to email it to a certain contact person, which I spoke to verbally on the phone. He was very nice and kept us in contact. And then after four weeks, I followed up with three emails. From customer service, I spoke to a woman over there but nobody has responded for almost a month now. All I'm asking is that if they received the rebate form and the receipt. I'm not even asking for the rebate. Overall, the Viking Refrigerators look wonderful cosmetically and work fine but they lack communication for an offer of the rebate.

The motherboard of our last Viking fridge died the first two weeks we owned it. The fridge was a lemon from the get-go and we spoke with Viking and they said, “No, it doesn’t need replacing. We’ll replace the motherboard.” Unfortunately, it was a lemon of a fridge. We’ve had at least seven issues with it and the week before Christmas, it just gave up and that was weeks after having it repaired. I went with Viking again this time because the built-in fridge had to be the same size to fit in the box, the old Viking location.

Our Viking refrigerator has fair quality and the one we found was cheap. We bought it because it matches the stovetop that’s in the house that we just purchased.

We weren't originally getting Viking Refrigerators but after looking at refrigerators, I liked the features on it and the quality of the refrigeration is good. It has the two doors on top and a door freezer. I like that the ice tray is not in the door because you lose space when it’s in the door, that was why we ended up going with Viking. I originally wanted refrigerators with the ice maker in the door, but it doesn’t work well with this kind of model. We got the Viking also because when you pull the ice tray, there are three drawers that pull out so when you do one pull of the drawer on the outside, the ice tray drawer comes out as well. It’s magnetized to the door and that’s a big feature. A lot of times with the other refrigerators. Once you open the drawer and then you get to pull another rack to get the ice, it’s two steps, which is annoying. This way, you pull it once and then you can get the ice.

Viking Refrigerator- ice maker broke four times, repair person was very nice and knowledgeable and apologetic, apparently these refrigerators do not hold up well, so I was given Viking dishtowels. : / Ice maker broke again, refrigerator no longer under warranty so we have been making ice in trays, Viking over awesome, a friend asked me, "Would you buy a Mercedes air conditioner?" DO NOT purchase a Viking refrigerator, forget about your appliances matching, go with any other brand (my Kirkland refrig from Costco) in my basement works better! Now it is leaking water in front of the refrigerator... hopefully I need a new refrig. NOT A VIKING, RUN!

When I was looking at refrigerators at Best Buy, I was with someone who had heard of Viking Refrigerator and said that they had a great reputation. The rep at Best Buy was a great salesman and very helpful, but we needed the fridge and we bought a Viking Refrigerator. It’s a great fridge and it works wonderfully plus I like its cold storage.

When we went looking for a refrigeration system for Thanksgiving the salesperson showed us different brands and the Viking appealed to us. My wife liked the configuration of the shelves inside. She also likes the openness of this refrigerator. It's not cluttered and we could adjust the shelves. Diana, the person I dealt with at Viking, was super. The only thing is that they were so busy that they couldn't deliver the refrigerator so I went to pick it up.

We know and we like Viking so we go Viking all the way. We have two stoves, one gas, one electric, a microwave, and a dishwasher. They're easy to use and everything's upfront. Everything else we buy these days, including a car, comes with a tutorial on DVDs and 48-page pamphlets just to introduce the other pamphlets. But Viking we just look at it and there it is.

My daughter got a KitchenAid but I don’t like it at all because when you close one door, the other one doesn’t close all the way or it stays open or you have to open both of them. Every time I go over to my daughter, I try to clean her refrigerator and five minutes later, the fingerprints are right there back again. It just really annoys me. I'm kind of a brand name person and Viking means something that’s classy. I like the look and style of it. I like the weight and the handles were strong. All my appliances are very personal and I have to like the way they feel.

We've had our Viking refrigerator for about a month now and it's been terrific. We decided to purchase a Viking because of the look and the price. Also, because of their customer service and warranty based on what I heard from other people who have Viking or have sold Viking. My favorite feature of the fridge is its very open design inside with all the shelving and it was just a good-looking unit. It doesn’t have the bells and whistles. I was happy that I didn't have the water and ice in the door. When I purchased Viking through Best Buy, they had an in-house shop company called Pacific Sales and the girl who helped us was really, really sweet and nice.

In the middle of December we went to a place called Famous Tate here in our city and we started looking around. We actually went there to purchase KitchenAid appliances but when we found the Viking, we liked it better. We needed a counter depth fridge and Viking seemed to have more interior space than all the other counter depth ones that we could find. We loved it. The only thing about it is that the ice maker doesn't make ice very quickly and it is just making 10 cubes a day. Their salesman was super nice though. We ended up buying the floor model that they had so we got a big discount in price too. Viking Refrigerators seemed like a higher end product that was built really well.

I'm not satisfied with Viking and I don't recommend them. I bought a whole bunch of their appliances but most of them had an issue. The refrigerator has missing parts and the icemaker doesn’t work. I called customer service, then someone came to my house and ordered the parts. But after that, nobody contacted me. The telephone call is friendly, and so were the people that came to my house. They're just too slow.

Our fridge was on its way out. Plus, we had a space issue and we wanted to find a fridge that would fit in it without having to cut our cabinets. The size was the biggest factor. We tried Viking Refrigerators just to try something different. It was also because we’ve heard good things about the brand and with the way it looked. We bought it online through some appliance website and they were okay. However, the installers were poor and didn’t put the ice machine in right, so it didn’t work. But that has nothing to do with Viking.

When our builder gave us two options, whether the lower grade or the higher grade, I went with the higher grade which was Viking. I have already known that Viking Refrigerators were better and I like them. I like how easily I can move the shelf and I like the partial shelf a lot which drops under so I can put more tall things on the inside shelf.

We heard good things about Viking. They have good refrigerators and good warranties on them, and we thought it would be good to have one of their refrigerators. The quality is great. It’s got the bottom refrigerator on it. We like the bottom freezer and the French door top-to-bottom. It has the water on the inside. We’ve only had one problem with the fridge though. The compressor went out. It would run but it quit cooling. A man came up, checked it and ordered the compressor. It was covered, and it only cost us $149. He put it back together and within three hours, it was cooling again. I'd definitely tell others that they won't find much better than Viking Refrigerators.

I liked the Viking refrigerator's style and it’s a great product. When it had a little bit issue and was making noise, their technician came. They replaced the fan and it was taken care of.

We’ve had Viking Refrigerators for 4 years. We got the brand based on its reputation and they’d been holding up good so far. The appearance is very nice, the closure doors are a nice feature and the icemaker is internal, which is good. I like the beeping that it makes if I leave the door open. The only issue is that the door is heavy so when I open it I really have to open it all the way if I want to get something out. Overall, it's a good product.

Viking has been around forever. I recognized the brand, primarily, their industrial kitchen appliance. I'm enjoying the unit immensely and the cheese tray is really making me happy right now. It's been very pleasurable anytime I've had to check anyone around that. I registered the product and their reps treated me well but their website could use a little more work.

My Viking refrigerator meets expectations. I've had a Sub-Zero before and it seems to be in line with my experience with Sub-Zero. I really like the pizza box feature. You could fit a whole pizza box on the shelf, which is pretty cool. I have one of those refrigerator's on top and freezer on the bottom but it was fairly wide. There's also some sort of ion sculpture. I'm happy with my refrigerator. I also have the microwave, the hood, the range, and two ovens, and a dishwasher all from Viking. I've been very happy with them. It's a well-made quality manufacturer of appliances and I would recommend Viking.

I used to be a decorator in New York but now I'm in Portland. I was doing caregiving for my mom, but I got her into renovating and I wanted to upgrade the whole kitchen. I wanted a sturdy commercial fridge that would still look nice in a residence and Viking Refrigerators already has the reputation. In addition, I like that the interior parts of their refrigerators were metal and not plastic. I had a simpler fridge the first time and I was amazed at how quickly the plastic parts started getting smashed when a bottle fell.

When I first redid my kitchen, I went to the appliance showroom near my house. I was looking for a built-in refrigerator at the time and that's when I turned to Viking. I wish I never bought the first one with all the recalls for the door hinge. The construction of it wasn't looked at well enough. They probably put spray foam in the door panels and the gasket ceiling is not 100%. I also didn't like the fact that I had to replace a condenser unit in it. It was under warranty but it still cost me $900. I watched the techs do it and it was a bit of a rip off to me, which was why I didn't even bother fixing it again because it stopped stopped making ice and wouldn't hold temperature. Unfortunately, I designed my kitchen around that so I had to buy another model with newer components. And if I have a problem with this, I'm going to be very upset. I'm not happy with Viking and I'm very leery of the next 12 years if it's going to be pain-free or not. I suggest you go with Sub-Zero.

We’ve heard good things about Viking refrigerators and have seen them in other people’s houses. We’re happy with our refrigerator. We like how all the shelves are laid out to keep it organized. It is a good product and I would recommend them.

We had a tricky experience with Viking and we are still hoping for help. The builder, whom we bought the home from, selected Viking appliances. It is a brand new beautiful home but our refrigerator just freezes all the food. It is not consistently cooling in a way that a high-quality refrigerator should. It is brand new so we are miserable and it has been a terrible experience. The refrigerator is vital because we had to throw out groceries through the holidays. We’ve lost food and have lost much money. On the other hand, the range is fine but it’s not something I can really grieve about.

Viking has always been one of our top few favorites and with our particular remodel, we were looking for more of a high-end like commercial package which narrowed things down to a few different ones. The quality of Viking's refrigeration system is great. Every aspect of it comes across as very high-quality and very well-made so the whole package is impressive. Overall, we’re very impressed with Viking and I would highly recommend it.

I had some Viking products before and I love their products. I got a refrigerator and it's very organized, compressed and is a nice statement in the kitchen. It also seems to be energy efficient because it doesn’t run in a cycle. It runs on and off a lot versus the thing compressing the air. It also maintains the temperature very easily and it's quiet. The guys who brought the ref in were extremely careful and good at moving the big and heavy product.

We know a lot of people that have Viking Refrigerators and we chose the name for our most recent purchase. The quality is good but I was surprised I had a problem with it. They came out and took care of it but I guess things are not made the way they used to be made. Still, I am satisfied.

We did a lot of research online so that’s how we figured out Viking is a good brand name. I like it. We bought a whole set of Viking. We have the fridge, dishwasher, hood, stove, and microwave. I like that the refrigerator makes ice pretty fast because I like to drink something cold. It also has a separate compartment for different sizes like for fruits and vegetables. I also like that I can take everything off to wash it. It’s very easy to clean. But then when we called because the fridge's icemaker was not making ice, I haven’t heard back anything yet. I got it from one of the distribution partners so the date might not be within the warranty. In the end, we read out on my manual and tried to defrost everything and now it works. That means the quality is good, but in the end, they could never resolve anything for us. We just figured out and did everything ourselves.

I got lucky while shopping for a counter depth refrigerator at Best Buy. It happened that BB had a discount on their Viking 36 French Door Bottom Freezer floor model as they were replacing that model with a newer model. On top of that the floor model had a small dent on the door, so it was further discounted. I'm have never owned a high end refrigerator... It's amazing in comparison to my last GE Profile. Good looking design, even down to the control panel. I was concerned about having the bottom freezer and now prefer it over a side by side. The interior LED lights are amazing. Fitting a pizza box on the wide shelving is fantastic. The motor is relatively quiet, a bit noisier when it goes through some sort of cycle every so often for a few minutes.

Viking is a good brand. I have all Viking appliances and I love them. I bought the refrigerator three months ago and I like everything about it. The salesperson who sold it to me was nice, friendly and helpful. Overall, it was a great experience.

I buy design magazines and I've always liked Viking. I liked its look and the efficiency, and I've always thought Viking lasts longer so I definitely had the idea in my mind that it was a step above Thermador. I bought it four months ago but I bought it in Kentucky and I live in Utah, so it was in transit. I just registered it and I've had it for more than a month. I bought it mainly for exterior and the tray storage feature that could store big platters and cakes. But I ended up liking the LED feature on the inside without knowing I picked it for that. I was surprised how cool the LED lights were.

The builders put Viking in the brand-new house which I've only had for over two and a half years now. And I've had trouble with both my refrigerator and my stove. Although, I had Vikings before and the refrigeration was okay parts of it get really, really cold and even the bottom drawer actually freezes things. I was disappointed within a few months after we got it. The dairy product holders were both cracked and when you open the door, all the butter falls out. It took me a very long time to get it fixed because the dealer’s contractor was not responsive. I was informed that the warranty on that was only three months, which I thought was crazy on Viking since a Viking product is so expensive. It took me over a year to get that done and even spent the year leaving messages back and forth and got me assisted for it to be taken care of.

The builder had already put in a Viking refrigerator when we purchased the house. I like the way the refrigerator is sloped and organized but I was surprised with the depth of the fridge. I’ve always thought it would be deeper inside, but it wasn’t. Also, I’m having quality issues where there’s a bit of water dripping from our freezer. So far, I’m a little not too satisfied with it.

We bought a Viking Refrigerator on 20th of September. And then, we heard some grinding noise from the compressor. We had a previous refrigerator that failed and it’s giving the same sound. Also, when we got the refrigerator, there was a ding on the top of the door and the people who sold it to us said they’re going to get a replacement door and a replacement shelf that was cracked inside the door. They haven’t done anything yet, and it’s a little bit frustrating spending $3,500 on a refrigerator and then you have to deal with the people who sold it to us, who said they will just bring another one. They didn't even adjust the doors, so the doors aren't realigned.

I had a KitchenAid that was four years old prior to having my first Viking Refrigerator, and I had nothing but problems with their refrigerators. The Viking Refrigerator is beautiful. It was the only one that looked built-in and looked really like a professional grade refrigerator with the handles. It looks good in my kitchen and it cools the food. That’s top-of-the-line so I was expecting it to be quiet but that’s not the case. The actual noise that comes out of that refrigerator is absolutely unacceptable and terrible. It's super high pitched, like a whistling sound. It's the loudest refrigerator I've ever had.

I've known about Viking for years but I couldn’t afford it. I saw them in model homes and heard they were of good quality, plus they look good. I finally got a whole set of the Viking Professional at Ferguson's. The refrigerator has been installed for one year now and so far, I like it. It’s a tall refrigerator with a big door. The freezer is at the bottom and is spacious, then there’s a drawer that comes out where you could put meat or veggies. You can see everything, and nothing gets lost. We've always had Sears products so this is very different. It’s so beautiful and it looks so professional like it belongs in a restaurant.

Love the product. Looks great, which Is why I chose it. The service was fabulous from purchase to delivery and set up. My only complaint would be the noise of the ice maker. It's so loud I can hear it from the other side of the house. Initially I thought someone was trying to break into the house.

When we were trying to buy our house, we saw it came together with Viking products. A lot of people will buy it, so they installed the Viking products for us and they have high quality, but they're not as good as we thought. The inside space of the refrigerator is okay. It has a special space for the drinks and that’s a good thing, but the refrigerator started having problems after half a year the house was built. The part started peeling off and we haven't touched it a lot. After the person came here to fix the upper door and replace it for me, the lower door also had the same problems.

My wife went to a showroom and saw a Viking refrigerator and liked it. We got our Viking a year ago and I like the shelving. However, our experience with the team at the actual Viking dealer wasn’t great. They didn’t do a good installation, so we had to have a different team back out to re-install it. Also, when I made my warranty claim, I found out that the unit had not been registered with Viking. But when I went back on the invoice, I saw that I had paid a $4.00 fee for them to register it. I probably wouldn’t buy from this place again, although it’s not Viking’s fault but the dealer’s.

42 inch quiet, cool, side by side refrigerator freezer. Model VCSB5423SS. We are having the WORST experience with the ice maker. It barely produces ice. Lakeview appliance has replaced the water valve twice with no success. We are now waiting on new ice maker. VERY DISAPPOINTING.

I’ve known about the Viking brand for a long time and we liked them the best for their brand reliability. We bought a Viking refrigerator and the quality is great. The lighting is very cool and it’s very compartmentalized. It has multiple drawers and many different places to put things in instead of only two drawers and a bunch of shelves. But since the purchase, one of the screws on the hinge at the top part of the main refrigerator door keeps getting loose and causing a grating noise when we open or close the door. Viking referred us to a sub-contractor that's a local appliance repair shop in San Antonio. And a guy came out and fixed it, but it only lasted for two days. It's an issue we’re still dealing with.

We had run our course with other good, run-of-the-mill brands. One was a side-by-side and my wife liked it because it was a counter-depth but it didn’t have enough fridge space and had too much freezer space. It was a Samsung that had four doors and a three-zone in it. They were good on their warranty but we had nothing but problems with it. Then I had to wait six weeks to get a check from them. So I said, "Nevermore."

The people at the Viking dealer were friendly and there were issues that they took care of. Altogether, they were good and shipping was great. They sent the refrigerator out quickly. I’m having a little problem with it at the moment though. The temperature is not setting the right way for some reason. It’s not matching what it says on the display. While I like the simplicity of it since I have too many gadgets, I would like to see a feature to dim the lights because they are too bright on the refrigerator. But I like the new shelving system which we did in heavy glass and also the drawers that are metal. Those are good features. I like them much better because they broke on my old refrigerators. I’ve been in the restaurant business and I’ve had Viking in my home all along. The experience with Viking is good. It’s better than I expected.

Growing up, I've always known Viking has great appliances. They’re the best and I liked the look and the quality of their appliances. All my appliances in my kitchen now are Viking and they're beautiful. They look classy or expensive. The Viking team has been wonderful as well. They sent me replacement parts and had somebody out to fix the refrigerator, no questions asked. The refrigerator didn’t work but it does now, so that’s good. The repair guy was fantastic too. They have been better than I could have imagined or hoped for and I would always recommend them. I would never not get a Viking product again.

My Viking Refrigerator is good, except it suddenly stopped freezing and we had to repair it. We've had Viking appliances for 10 years and we've always liked them. For the fridge, I like its size and all its features. We've never had a problem with them until this year and they took a week to fix my fridge, which was quick.

We have Viking in other parts of the house and we like the size, warranty, and price of their refrigerator. So we went online, got paperwork on it and had a very good experience with them. Their reps have been able to help me over the phone and they have great service. We like the refrigerator and it's quality is great so far.

When the Viking refrigerator and the wine cooler were brought in by the installers, they damaged the handlebars and two of them had scratches. They hit the door entry area, too, so they damaged that as well and my contractor had to fix it for us. The two refrigerators were also not installed the way I wanted them to be installed and the doors were not in line with each other, so they were a bit off. There's also a half an ounce of leak periodically occurring on the wine cooler side. The installers set the refrigerators in and put in the backing for them to be stabilized. They leveled it a bit and locked it into that 2x4 in the back.

The brand new fridge came with an SYCE fault, the people at Viking took forever to get back to me. I was sent to the Mexico rep, he wanted to charge me $600 dollars to come and see what was wrong. I ended up paying $750 to get the parts from Viking and I fixed it myself. It's incredible the bad aftermarket support of the warranty team to fix a problem in such an expensive refrigerator. It took 5 weeks to get a response, got tired of begging for support and ended up doing it myself.

There were a couple other brands that we were looking at that had added features that we didn’t need. We chose Viking for the price and it was what we needed. I really like the pizza pocket thing in the refrigerator, which is really awesome. It's cool that I don’t have to rearrange my entire refrigerator for that. I also like the humidity-controlled drawers because we don’t keep meat in the house, so we have a lot of vegetables. They tend to stay better longer than in other refrigerators through that. It seems like Viking has really thought this product through.

We owned this fridge for 7 years. After 1 year, the plastic started cracking and falling apart. The shelves were partially exchanged under warranty but another year later started falling apart again. Now all of the plastic is cracked (clear and white plastic) and today the shelf fell off entirely onto my wife's foot with all of the condiments in it. I can't believe that such an expensive fridge has such poorly made plastic that wouldn't even be acceptable for a cheap fridge. If Viking was proud of their products, they should exchange or fix these kind of things, but it does not seem they care.

I sent in a big complaint to Viking and I’m getting very poor service. I spent $25,000 on a new suite of Viking and had it installed by a professional and several things went wrong. The first thing, I had a 700 series range top and the Downdraft. When we got them, there was a gap between the back of the Downdraft and the back of the range top so I called my retailer Appliance Works and they were excellent in everything we did. I said, “Isn’t there a trim or something like that?” He goes, ”Well, let me call my district sales manager.” He did that and then he said, “Oh, yeah. You need a trim piece.” So we got an installer here which I paid money for. I had to wait a week and a half and I had to pay for it to have that trim sent to me. We got the back trim and the installer started to install it. Then it stuck out an inch longer than the sides of the range top. I said, “This doesn’t look right.”

We’ve had Viking equipment in previous homes then we bought from them again and got a Viking refrigerator. It's good quality and it works. It’s doing very well and also looks good in the kitchen. The Viking dealer we got it from was very cordial and very easy to deal with. I would tell others to take a good look at Viking Refrigerators.

I’ve always wanted a Viking Refrigerator. Due to Viking's reputation and the way their appliances look, I bought a Viking refrigerator which is nice and I love it. I bought mine from Plessers.com and they were really excellent. But the instructions for the kick plate were pretty vague and I couldn’t figure out how to put the kick plate on the bottom. I thought I had the wrong one and they sent me another one, which was the same part. Then I realized how to put it on after that. Yet the response was really good and they didn’t waste any time sending me a replacement. I appreciated that.

When we bought this condo, an LLC came in and we completely remodeled it. We had an appliance package that everything in the kitchen is Viking. However, I've been a little disappointed with some of the Viking products because I know it has got such a good reputation. The Viking refrigerator seems to be building up the ice cubes like you got a pull-out drawer. I really like the style of the double doors on top with the freezer at the bottom, but when I open the door for the freezer all the ice falls out the back of the tray. It was a brand-new kitchen when we got the condo and there was all this frost buildup. Evidently, somebody hadn’t put the shelves in right, so it pushed the door out a little bit.

I got my Viking Refrigerator when I bought the house one year ago and the fridge was awesome. But then a drawer came out and I couldn't get it back in. I spent five hours trying to get that back together. Even my husband tried and he couldn’t do it, then other pieces were falling out. I tried to hold it up with water bottles at one time. I called Viking and someone is coming to fix it tomorrow free of charge. They ordered all new replacement parts. Still, the Viking fridge is an excellent product. I like the door alarm too. If you don’t get it shut, it beeps.

I liked Viking Refrigerators’ fit, finish, features, and benefits. We replaced a GE refrigerator that didn’t come with a very good warranty. Viking came with a good warranty and we liked it. It matched the other appliances in our home. We’re still pleased with the refrigerator but are not happy about the fact that the water filter freezes up when you set the special chamber to something less than 380. I called them last week after calling and discussing with the local service agent. They need to put the top piece on the refrigerator. It’s an opaque vent to make it match the other appliances in the kitchen. The rep said he gave me all kinds of information and I said, “Look, I called the guy locally. He said if I called you guys, it’s more than likely you would respond since it was a customer calling and not a local service agent.” He told me to give him 30 minutes on the phone and he’ll call me back. That was last week and half a week has elapsed but no response.

I got Viking's product because it fits in the space where I had to install a refrigerator. Number two, I like the lines of it and number three, because of their reputation. My Viking refrigerator has been good so far. I like the performance and how it’s good with the refrigeration part and the freezer. But I don’t like that the ice cubes keep flowing over and I don’t know how to shut it off like the other refrigerators.

Our Viking Refrigerator came with the house and was chosen by the builder. So far, the quality has been okay but we had some issues. First, the handle on the fridge-side door broke. I called the customer service and they sent someone over to check. They ended up ordering a new part. It was covered under the warranty and everything was taken care of in a timely manner. Second, the freezer is making a noise. Last week, we had noticed this noise for four days. Then over the weekend, the noise disappeared. I have an appointment today with the Viking’s service guy to come and fix the issue.

I own a Viking range and a Sub-Zero refrigerator but I was looking for a freestanding one. Between Sub-Zero and Viking, Viking was the only one that had it. And since I was very happy with my range, I got a Viking refrigerator. I like the lighting in both the refrigerator and the freezer, and it's doing an excellent job of keeping the food cold. It's a very good product. And their team answered all my questions before I went forward with the purchase. Also, everybody was very knowledgeable of my questions when I called their 800 numbers and was very helpful.

We’ve always used high-end appliances and we have always used Viking. For the second house we purchased, the appliances came with it but with the first house, we purchased appliances and it was either Viking or Wolf, and we just went with Viking. The refrigerator is usually good. I also liked the size our refrigerator. We’re a little disappointed that it broke and to have a repair so quickly after moving in. The refrigerator stopped cooling, which is a pretty big thing for a high-end refrigerator. For appliances that are so expensive, we expect, number one, not to have as many necessary repairs as we have had in the past; and number two, we expect the experience to be more seamless when we do have that.

The store I went to had the Viking refrigerator at 18 months with no interest. But I had a horrible experience. They had a typical salesman who was just selling a product. But I'm not very happy with the refrigerator. The door was bent a little and when I called the store for the warranty, they told me that I had to call Viking myself. A store should have a department to take care of the warranty for the product and not me calling 200 people to the warranty service. It was difficult.

We were looking to upgrade our appliances and we knew that when we upgraded we were going to get something like Viking. We knew we wanted to get something higher end. We purchased through Best Buy because the Best Buy at Mall of Georgia had just become a dealer with Viking. But it was the worst experience that we’ve ever had in our whole entire life. We would never buy from them again but it wasn’t because of Viking per se.

When moved into a brand-new house, our Viking refrigerator came with it together with a stove and dishwasher. I like the refrigerator's big drawer that's underneath the space for vegetables and fruits. So far, we already had some huge part replaced on it which cost about $2,000. We called Viking about it and they gave us the repairman that they recommended. The repairman came out and the refrigerator got fixed a month ago. But I can hear the sound starting to build up again so I'm a little concerned about that.

I am only writing this review here because I see that Viking actually monitors this and sometimes responds. The salesman at Pacific Sales was pushing this brand over others and especially over Sub Zero, stating that they are owned by a new company and the customer service has become much better. I have written to Viking three times, 11/15, 11/22, and again around 11/30 to tell them to pound sand. Since it had been 15 days with zero response to my requests from them, they clearly aren't interested in my business. The saddest part is that my second response was to have a representative look at my existing appliance, and that I may choose to just replace it, depending on the quote they offered. Nothing from them. I refuse to consider spending $10k on a refrigerator with a company who can't answer two different requests after 15 days. I guess they don't need my money, so I'll spend more at SZ when this one finally dies.

I build houses for a living and I've used Viking products quite a few times because I was flipping the house. The people in the marketplace can identify with the brand but over the last few years the quality of Viking has come down a bit. I purchased from Universal Appliances in Studio City and it was usually good.

We originally had a Northland refrigerator and it had a single, swing-out door. We started looking for another ref and we decided to go with a ref with double doors. I opened every two-door, swing-out model and looked at the trays, shelves, drawers, and guides, and how well these were made and fitted. Compared to their competitors, Viking had the product with the best custom interior and guides for drawers and shelves, and they were hands down above all the other ones that we saw on the market. Also, our experience with the dealer was excellent. They do a nice job and we buy a lot of appliances from them. The ref we got from them is nice and we like it. It keeps our food cold and frozen the way it's supposed to and everything is operating the way we expected, so we're happy with it. We like the double doors too. Buy from Viking. They do their homework well.

The fan of the Viking refrigerator we purchased was annoyingly loud. I have very sensitive hearing and it’s getting me crazy. We also purchased a Viking Range which I like it, but I had some issues with it. And they were not able to completely resolve it without tearing out the range and putting a new one in. When I had service on it, the gentleman said that the very low that's almost like a buzzing sound was just normal for the refrigerator. It sound like I have a constant bumblebee in my home.

Word has it that Viking is known for good quality so I got a brand new Viking refrigerator. I like the area where I could keep my vegetables in a low humidity which actually worked. It’s really nice and I appreciate that. My old refrigerator didn't have that. When my Viking refrigerator was about a month old, there was a big tray of water that was piling up underneath it. Good thing I caught it because I heard it dripping. Otherwise, it would have flooded our floor. The first technician who came and fixed it didn't know why it did that but he changed some stuff around and the fridge supposedly worked. The icemaker has also frozen up and was not making ice for some reason, and he didn't fix that either. He just defrosted it and said that it was working now, which made no sense to me. All he did was fix the symptom but he didn't fix the problem. He also didn’t seem to know what he was doing and was not good at all.

I had a Viking refrigerator and it was a later model. The storage area wasn’t big. The refrigerator I have now that came with the house has more light and I like that I got more room with this one than the one I had before. I love my Viking refrigerator.

We purchased our home with a Viking range in it and we got a Viking Refrigerator to match it in our kitchen. We like the fridge's size and it works excellent. We bought it through AJ Madison. The purchase itself was fine but we had some trouble with scheduling the delivery. It took several weeks before it actually got to us. The company that manages the delivery was not very professional.

All my appliances are Viking and we've had problems with the refrigerator and the dishwasher so I'm not happy for the price that we paid for them. We've only had the refrigerator for two years and it has already broken twice. The condenser in the freezer broke and thankfully it was under warranty. Otherwise, it would have been a very expensive replacement. Another time, the thing that stopped the door from opening all the way broke and had to be replaced.

We've had our Viking fridge for five years now and our experience has been very good. We had a problem with the compressor and because it's under warranty, we called Viking Refrigerators a few weeks ago to have the piece repaired, and we had a very good service. Initially, we were renovating the kitchen and we wanted a fridge that is not too deep and that is bigger than the standard and we thought that the Viking was the one we needed. We like that we can easily find things in the fridge because it's only 24 inches in depth. The only thing is we were a bit disappointed with the cheap drawers because they're plastic and everything was cracked. So for the price we paid for the fridge, the drawers should have been of a better quality. The person who came to change the compressors said that it would cost us a big amount to change the drawers, so we will keep them with all the cracks.

We’ve had a lot of Viking products in our time but never a refrigerator. So, I thought it was a good brand and we’d give it a shot. Also, I liked the way it looked. I've had the refrigerator for a couple of months and I'm very happy with its quality. I like the new LED lights and the French doors. The refrigerator is beautiful and it works well. Our previous refrigerator was a Sub-Zero, and Viking has more cubic feet of space than the Sub-Zero. The interactions with the Viking reps were fine. We bought it at Best Buy and had a helpful sales clerk there. We happen to hit a sale which also helped out. They provided delivery service and that was seamless. The guys carried the refrigerator in and placed it on the floor. They hooked up the icemaker, pushed it back in the hole, turned it on, and away they went.

It has been totally frustrating dealing with Viking. I have read some other reviews and have experienced the same lousy service. No one knows an authorized service company. They just look up someone and give you a phone number. You called the number and find out they don't service Viking appliances. What a joke. Nothing but runaround with Viking. Have an ice machine that's been out of service for at least 3 months. DO NOT EVER BUY VIKING APPLIANCES.

I bought a new home and the Viking refrigerator and the freezer were purchased by my builder through a supplier. I like the space because it's a full-size refrigerator and I have great lights on the side of the inside of it and along the top, so it's easy to see things. The fridge looks nice but I've had some issues with it. It was making a terrible noise and then it went away. I didn't get around calling the repair people. Also, I was working and while I was away on vacation and my daughters were home this summer, the refrigerator lost cooling. So, the repair people came and they had to replace the circuit board which was odd. Prior to that, we had some drips in the back of it and then it went away and now it's back so I have to call someone again. It's an expensive refrigerator and I'm disappointed in its performance when it has, supposedly, had a good name and many years behind it. It has failed a couple of times and it's only a year old.

Viking is American made, which I like. We have all-Viking in our kitchen, other than the refrigerator. Then, we needed a new refrigerator, so we bought a Viking. But the freezer is not working properly and it has been going on for a few weeks now. Their people already came out twice to try and fix it but they have been unsuccessful and they’ve replaced a part the last time. Other than that, the Viking reps are very nice and cooperative. We’ve got other Viking appliances that work extraordinarily well. We have a Viking oven, a cooktop, and a microwave and they’re great. There just needs to be an adjustment in the operation of the condenser of the refrigerator. I’m not happy now. I spent $10,000 for the refrigerator and I expect it to work properly.

I had a Wolf and a Sub-Zero. We moved from out of state and they have a Viking stove in the house. I've heard some good things about the Viking. Since I have a Viking stove, I got the refrigerator as well. However, I'm very disappointed with the refrigerator because it was only three months old and one of the blades of one of the fans inside was already broken and another fan wasn't hooked up in the bottom. I had water dripping from the door on my fourth floor. For a brand new refrigerator and for what we paid for, that was not acceptable. My husband made the appointment to have it fixed and his interaction with Viking's customer service rep was very nice. A tech came out and it didn't take him long to fix the refrigerator.

I've always known about Viking Refrigerators for a long time and it was in the house that we purchased. There was a Viking Range, a Viking refrigerator, and a stove then. I was replacing an existing Viking refrigerator that was about 17 or 18 years old. It was built-in so I was looking for something that would fit into the exact space where it was. And when I went to the appliance store, the salesperson at the appliance store steered me to Viking. I was buying a refrigerator and a dryer that day and he showed me something else but he strongly suggested the Viking and since I didn’t have any negative feelings about Viking, I went with it. This refrigerator will be the third refrigerator and the first one kept having problems. It would freeze up and the icemaker wouldn’t work. The refrigerator section would heat up to about 43 degrees and the freezer would get down incredibly cold.

Given the quality and the value of the house and other appliances that were in it, it just figured that the house required the very best appliances. So, we got our refrigerator from Viking. It's good, without a doubt very consistent with the temperature and very spacious. However, there was frustration at the beginning because there was a bit of damage with the refrigerator from a delivery perspective, but they repaired it.

I knew about Viking from the dealers I bought it from. The sales rep was a knowledgeable guy and the Viking Refrigerators have features I was interested in. My favorite feature is the drawer that allows me to change the temperature based on what products I have in there like fish, meat or cheese. I’ve had my Viking Refrigerator for a couple of weeks and everything is just fine.

It took me almost a year for Viking to come back out with the right technician to fix the refrigeration and ice maker problems of their built-in refrigerator. I went through five different times and until to the point that I threatened them that they will get my lawyer to call and try to get a brand-new refrigerator. Finally, they came back out with a different technician to get it right.

Viking is one of the reputable refrigerator brands. I wanted an all-refrigerator, which some of the other competitors also had but I liked the aesthetics and the model that Viking had. We can utilize the refrigerator's built-in feature with the counter depths. Viking's customer service was helpful, and I have not had a lot of interaction with them, but what I have had has been very satisfactory. Overall, my experience was very good and I am very pleased with Viking.

I chose a simple Viking fridge because if it's too complex, there's a bigger chance that it will break. I've had the fridge for half a year and I'm satisfied. But the shelf on the door fell once I closed the door and it broke. I sent an email to the Viking service center a couple of weeks ago but nobody answered. I was wondering if someone can send a new shelf to me to replace it.

We were shopping around and looked at Viking. We looked at the outside and the description on the panel but didn't do research. We also compared and heard about the Viking reputation. We thought that Viking was a high-quality product so we bought the refrigerator and dishwasher. Surprisingly, there were minor problems all along so we kept calling the service. We were a little disappointed because our old kitchen had a custom built-in refrigerator work 23 years and never had a problem before it broke down. The Viking refrigerator door could not close properly because a mullion glide did not fit. The problem did not occur after the first service and the second service occurred this afternoon where the rep was very courteous and knowledgeable. The servicemen delivered and it seems working now.

We had multiple transactions when I purchased a Viking refrigerator. The fridge is okay and I like the LED lights. But the dealers couldn't get anything straight and it had been a comedy of errors including the installation. They didn't have their stuff together. I'm looking for some kind of remuneration for all the hassle factor and all the missed appointments that I've had, given what I've spent. I was able to talk to the Viking Rep but so far, it's just a big circle. We bought the fridge from Pacific Sales which is part of a Best Buy. We bought a whole kitchen suite of products and at the end of the day, the experience has left a bad taste in my mouth.

I used to live in another house that was already built by someone else and they had Viking appliances. I am used to Viking and I didn’t have any problems back then and I was happy with the appliances. But now, I’m having trouble with the new appliances and mainly with the refrigerator. I had it replaced in March because of a water leakage and the new one is doing exactly the same. It is noisy, too. I tried to get the new one back in November from last year. And then, they sent me the fridge but not the freezer because the freezer was working right. They said they will match them because they’re independent units, but when the guy opened the box, it didn’t match. The handle and a couple of things that you can see were different. If you’re having your freezer beside your fridge, you want the handles to be the same height.

We built a new home and bought a Viking refrigerator floor model through a dealer. I had a built-in before, and I was happy with it, so I went with that particular refrigerator. I like the built-in because it’s not deep and things don’t get lost in the back of the refrigerator. I love my Viking refrigerator, but I’ve had eight or nine service calls on it and the people who came and serviced it have been excellent. When the refrigerator arrived, there was an issue with water coming out of the bottom of the door, and they replaced that, and then it wouldn’t make ice or water, so they changed out a harness, the water pump and the icemaker. It makes ice, but after they put in the new icemaker, the lever stops when the ice fills up, so a part was ordered and the people are coming this week to replace that.

We re-did our kitchen and we wanted nice appliances. I bought my Viking Refrigerator through an appliance place in Silver Spring. I researched online and I know it's a high-end appliance. I also found the spec sheet and the warranty online. I bought Viking because of the name and the quality, but now, our refrigerator is a little over a year old and the icemaker broke. I have given to my daughter the cheapo refrigerator I took out of my kitchen when I bought the Viking refrigerator and that works fine. We already spent over $3000 on our Viking refrigerator and it should last longer than a little over a year. I like the refrigerator a lot with its space and the way it's laid out, but I need ice and I've been buying ice now for a couple of months. I've owned a lot of refrigerators in my lifetime and I've never had an icemaker go bad.

I bought a Viking refrigerator because of its looks as well as the company's reputation. The team at the Viking dealer was very helpful and knowledgeable as compared to the other dealers that I saw and I had a very pleasant experience. I like how simple the unit is and so far, I'm impressed with its quality.

I bought a Viking range, dishwasher, and refrigerator at the same time. I heard it was a pretty good brand and I liked their looks. I've had them for six months and so far so good. We purchased from a Viking dealer and the refrigerator is competitive with others in the price range. They came within five days after I ordered. It was a pretty good delivery and they didn’t do any damage when they came to the house. However, it's hard to set up a service with them. They need better customer service availability, like on weekends. We’re happy with the overall quality, however, it's easily scratched and stained with oily fingerprints. I think that goes for all stainless appliances though.

I bought a refrigerator from Viking Refrigerators because of their reputation. All the competitors had worse reviews. But right now I'm not happy with the unit we got because we had a couple of washers fell out. We've contacted Best Buy from which we purchased it about it and they sent out a technician to fix it the first time. I have yet to hear back about fixing it the second time. Also when it got delivered the doors are misaligned. Best Buy told us that they would take care of it for us but it's been two months. They can't seem to send out a certified Viking technician. We also worked with someone who's certified to fix Viking and he told us that the fridge is probably on its way out and that we should consider buying a new one. But I like the brightness of my Viking refrigerator.

My Viking refrigerator is leaking on my hardwood floor. I bought it about five years ago and the LED lighting is nice. However, I'm trying to get it fixed and it's been a challenge finding people in Alabama that knows how to fix it. I'm frustrated right now.

My experience with Viking has been disappointing. We have a suite in the kitchen of everything Viking. The stove is now clicking every time I light something. The door of the refrigerator already had to be repaired and its ice maker's drawer can't be pulled out smoothly ever since. The oven's door also had to be repaired because it was bent, and it took them eight months to get the part. Viking, however, constantly called me back to say they were still trying to get it or they'd gotten a part in and it was broken so they're waiting again. They were really good about keeping me informed.

I bought a condo recently and it came automatically with the Viking appliances. I've heard about Viking and the quality, but this is the first time I'm having one. I like the way the fridge looks, the style and the way it works. It's a solid refrigerator but I had a few issues with what they call condense heating. Sometimes in the summer when it was a little too hot, the water would build up between the doors. I called up a couple of times and the team has been great. They reprogrammed the fridge and did some tweaking. They told me that the power saver has to be on basically in the summer, not in the winter. I had it on and supposedly it was condensing because of that. But that was not the issue. It still does whatever it was doing before, but not as often. When I have a heater on in the apartment and it's warm, that's when I see the issue. Other than that, everything is normal and it's not an issue where I cannot do without either.

I have owned a Viking refrigerator for a year now and it has been one of the worst appliances I've ever owned, aside from its matching range and oven. Both appliances were broken and needed repairs within 4 months of ownership. Neither are considerably reliable. I will not be purchasing Viking appliances again in the future.

We have a lot of friends who own Viking appliances, both refrigerators and stoves. This is our first Viking fridge and we love it. I like the bottom drawer for the freezer 'cause we got the big swing door. It was a little bit hard to install because it had to be in a wall unit. Other than that, we're happy with the product itself. We were fine with the dealer, however, we are still missing pieces of equipment, such as pieces of trim. We had someone from Viking come over and he supposedly ordered the trim pieces. It's been a month and we still haven't seen him though. Then, there's a spacer between the hinged top when the door swings open that was broken. We are missing that little barrier in between, to keep it from swinging more than 180 degrees. Still, I would recommend Viking refrigerators.

We have a Viking fridge, range, dishwasher, hood and a refrigerator that's great. It's so big, has a lot of space and maintains temperature. The equipment is very nice but the local representative who takes care of stuff has been very difficult to get over here to check on problems. I’ve been trying to get service for my range, but the local rep doesn’t seem to want to come out and this has been happening for about a year since we moved in.

The Viking is the first built-in refrigerator I have ever had. I am very happy with the way the interior is designed. Everything functions well in the refrigerator portion. I do however find it is a bit difficult to take apart and clean. The exterior door does not open wide enough to remove the bins and shelves easily. It is hard to maneuver. I am also happy having the freezer on the bottom. It makes it very easy to use.

Appliances were ordered through Ferguson Appliances and I do not have a Viking order number. The number above references the job number for repairs. I was very pleased with the design of my refrigerator and oven. Both required repairs within a few weeks of installation. The oven was overheating and shutting off. The refrigerator cooling drawer wasn't working and the freezer was not maintaining an even temperature. The repair service was efficient but it took quite some time to receive parts. I was very surprised both products began malfunctioning so soon after installation (within 1-2 months).

I've had Viking appliances for years now. However, the refrigerator had an issue with its refrigeration system that made it freeze the food in it. They sent several technicians out several times to replace its parts but they never fixed it so they replaced it. I was extremely happy with how their customer service handled the situation. They did a good job standing behind their product. With the refrigerator that we got recently, we like the little piece of box featured at the bottom of it.

I bought my first Viking in 2004 with my inheritance from my grandmother. I always dreamed of having a professional kitchen. I purchased all Thermador except for my Fridge. I have a Viking 36inch drawer freezer on bottom. Never ending recalls and issues then I purchased a new one from the company on a recall. The man showed up with the new unit and fixed the recall on the recalled unit.

The Viking refrigerator has a modern commercial look. The quality is outstanding and my favorite feature is the Plasmacluster which is the air purifier that makes the fridge not smell. I can put as much food as I want in there and it smells the same all the time. Also, the representative I dealt with was knowledgeable and had gone to Viking showcases and training.

I bought all Viking appliances three years ago in the new construction house and I'm very happy with them. I specifically picked out Viking because I had a certain color scheme in my kitchen. Viking came in different colors so it was able to match what I wanted. Everybody at the Viking dealer team was very helpful and very courteous. I was really happy with my Viking Refrigerator. It was huge and awesome but I had some issues with it and it failed last summer. The ref was about at the three-year mark but Viking covered it and had it repaired within a day. Viking is a good company and it has a good price.

Viking was having a deal where if you buy three of the main appliances, there would be a discount so I bought their refrigerator. It has a little space on the bottom that can fit a whole pizza box and I like that. It also has a wide freezer that has a lot of storage space in the separate freezer. But the unit has been with me for less than two years and it already needed repair. There was an electronic component on the defroster that went out. It was still under warranty, so I went back to the appliance store and got the name of the person that they recommended. I had to go online and make sure they had the warranty information and had to schedule a repair. Then they had to order the parts and the repairman had to come back a second time to install them.

I've used Viking Refrigerators in the past through travels and I've read about them in trade rags. I knew it was a high-end product and it was something I was interested in using once we upgraded our kitchen. We have a property that we stay at in Hawaii and they have all Viking products so we got to use them there. I've only had them for a few months, but it's been fine so far. I like the refrigerator's size, commercial look, and the way it fits our custom kitchen design. When I was purchasing it, I knew what I was looking for and did everything online and only talked to the rep for 15 minutes to order. I had some questions regarding the warranty. I heard they extended it to 5 years and I want to confirm what the actual warranty is on it. Aside from that, everything has been great so far.

We got a Viking Refrigerator three months ago. The freezer stopped working, we called the service and the lady who talked to me on the phone was rude. They sent someone and he found that the fan was broke. They came again last week, they ordered a new fan and they put it in. The fan was working, but the problem was not solved. The problem was the freezer temperature was 14 degrees higher than preset. And the refrigerator part, the upper shelf temperature was 10 degrees below the preset, so all the yogurt are frozen. I called them again and they will send another company to fix it. It's an expensive piece we paid for. It's not even as good as the cheap refrigerator we bought from Fensa. I suggest quality control.

The Viking refrigerator is horrific and I never would have purchased this product but unfortunately, it came with the house. It was a brand-new, unused refrigerator and yet we had nine repairs on it. The builder worked really hard to get a new one as replacement but it also broke down and, to make it even more insulting, that happened on the day of delivery. It got repaired that day but it’s already starting to show the problem with the frosting and the freeze so we are so done with Viking. We’re in the process of getting a Sub-Zero and I definitely have been passing the word to stay away from this company.

In March 2016, I spent 17,000 on a Viking "professional" oven and refrigerator. The oven broke TWICE within the first 6 months. Last week... just over 1.5 years after purchase... the refrigerator went out. Seriously?! I thought I was spending a large amount of money for a better than average product. The Kenmore refrigerator in my garage lasted 10 years, and my Sub-Zero lasted 20! When I called customer service, it took 2 days for them to tell me they would be out in 8 more days! No. They final acquiesced and agreed to come earlier... but they tried to make me wait more than a week. I threw away several hundred dollars worth of food and, evidently, several thousand dollars on sub-standard, overpriced "professional" appliances. I would steer anyone away from Viking!!! I purchased mine at Best Buy in Houston, and fell for the "quality" sales pitch. So far, just a quality price tag.

I bought a new home and Viking came with it. I like that the appliance cooks well. To be honest though, I haven’t had the best experiences. We’ve had to have some repairs for every appliance since I’ve lived here in one year of owning brand-new products. So I’m not exceptionally thrilled. I have a fridge, a stovetop and a microwave. There was some build-up of ice in the freezer. The most aggravating part is that I sit and wait for installers all day long. Then, they do it over and over and over, so it doesn’t sit very well. I had three times they had to come out for the freezer and the stovetop. Twice they had to come out for the microwave. But at this moment, everything is working fine.

Viking Refrigerators has a good reputation and so far the quality of the brand-new refrigerator I received is good. I bought the refrigerator from H. H. Gregg who ended up going out of business so I had some problems in the beginning with delivery. I also ran into some issues with the sales department at Viking not sending somebody out to fix the door right away when the door wasn't closing properly. It was a handle that was loose and it wasn't anything I could fix myself. It had to be done by an appliance repair person.