Viking Refrigeration Reviews

I've heard of Viking for years because my son-in-law builds very high-end homes, and I know that at times they use Viking appliances. We bought our Viking refrigerator through Best Buy, and the reps there were fabulous. This fridge was on display at Best Buy when I was there. The reps said that normally Viking refrigerators aren't on the Best Buy floor, but this fridge had been returned because it had a slight dent in it and the customer wouldn't accept it. One of the big reasons that I bought this fridge was the counter depth, and that was key.

Like many of the reviews here, our Viking French Door fridge was a lemon and so is the new one that showed up after 6 months of service calls and spoiled food. I have now heard from a service person and the appliance delivery men that I am not alone in my issues, which are detailed by many other reviews here. I have wasted 16+ hours of my life talking to Viking and waiting for service calls. Not to mention the $100s of lost due to spoiled food from the freezing in the back of the fridge. The fact that ice spills out onto the floor every time I open the freezer is a design flaw I could have lived with, but this is unacceptable. Built my entire kitchen around this fridge and now I need to figure out how to replace it. Do yourself a favor - the reviews are true - don't buy this fridge. Viking knows its refrigerator is defective, but keep selling it.

We have Dacor Appliances and we bought the Viking Refrigerator to match them. The guys who delivered it were great and the refrigerator is pretty good. We're happy with our refrigerator and we like how it beeps. That's cool especially if we open it. We like how it looks inside, that we can really stack stuff and that the freezer has a lot of room compared to our other fridge.

Less than five months ago I purchased all new appliances for my kitchen. I wanted a reputable brand that would last for years to come. Viking is a name you hear and immediately think "high-end." Their appliances fit my style perfectly, simple yet classy-looking, so I took the plunge and ordered myself an entire Viking kitchen, not a cheap decision but my kitchen is MY space, so I splurged.

Viking Refrigerators is the best range that’s out there. I purchased from them because I chose products that are going to match my kitchen. However, I haven’t used the refrigerator because I’ve had some considerable problems with it. It’s not been fixed yet. It was shipped from a distributor in New York and apparently it wasn’t configured for altitude despite telling them that I live in Denver. It’s plugged in and running, but I have pools of water in vegetable drawers and there is a ticking noise that’s happening with it. It’s that bad. It’s been this way for six weeks, so I am not overly happy with that, especially not after paying $4,000 for a refrigerator.

We were renovating our office and we wanted a standalone refrigerator so we would have enough space for our entire office. The size of the Viking refrigerator and the way the door pulled out was helpful. Everything is good so far. We hope that Viking stands by its name.

I've had Viking products before and I heard about the Viking refrigerator from friends and people who've had Viking appliances. My son-in-law works for a company that's owned by Viking, so I got the friends-and-family deal, and it was a great deal. I like the French doors. In fact, this is the only slide-in refrigerator that Viking makes, and it was perfect for my kitchen that's relatively small. I just couldn't justify going up to a commercial grade refrigerator with a small kitchen. I also love the components of the freezer units. There are different areas where I can freeze things. It's very compact and efficient.

We bought a brand new house and all the appliances were Viking. The original refrigerator that was discontinued was really substandard in the sense that the design was flawed. The freezer is at the bottom half so anything that tumbled from the refrigerator fell on the freezer and the freezer frame was dented. It kept getting dented. I wasn't very happy with the quality so I had to replace that with the model that came about after it was discontinued. I was trying to replace the bottom freezer and I called their parts department and one was better, but the other was charging me $2,000 just for the bottom freezer while a new model costs $3,500. There's just no recourse as far as their customer service.

We just built a new home and I went to different stores who carried all the brands, and my first choice was Viking after researching all of the products on the market. Even though the products are high-end, they have a very good lifespan and not a whole lot of repair maintenance necessary. The first thing that drew me in looking at Viking was their French oven. I’m a bit older and don’t like anything over my head anymore or high up or difficult to get in and out of an oven. The Viking French oven was just what I was looking for. David, who wasn't a Viking rep directly, was very helpful and knowledgeable. I heard from him that Viking has 42-inch refrigerators instead of 48. I'm very happy with the quality of the refrigerator. It's excellent. I like that the door beeps when I've left it open too long.

We bought a brand new house and all the other appliances there were Viking. We didn't want the refrigerator to be different and we had heard mostly good stuff about Viking, so we thought that getting a Viking refrigerator would be the best way to go, although we had a Samsung refrigerator at our other house. Viking appliances are high quality, but unfortunately their prices are usually out of our range, so we got the least expensive one that we could find. I also didn't want a water dispenser any longer, like what we have with our other refrigerator, so this one was perfect.

We just had our nice kitchen remodeled beautifully so, we wanted to get a nice refrigerator. I've seen Viking refrigerators in different rental properties we've been in and also, some friends have had it. We've always had different brands like Westinghouse and KitchenAid and we thought we wanted to step it up a little. We got a Viking and I love it. It looks very nice and the size is beautiful. We've never had a freezer on the bottom and a double door before. Also, we never had an ice maker before so it's very exciting. Viking is a beautiful product and I'm very happy with it. I would definitely buy them again.

We've had Viking in the past and the Viking refrigerator was in the house when we bought it. It was a new Viking, so we registered it. It's probably the model that was chosen, but to not be able to have water in the door is difficult. When I open the door and want to pull out that longer middle drawer, I can't without opening both doors. And if I want to pull out the right side drawer, I can't do that either without opening the door. There's nothing I can do about the shelving or the way the drawers is pulled out. So, it isn't really all that convenient. We cook all the time and it's difficult to arrange the refrigerator. A Sub-Zero is a better refrigerator for us.

We have had a Viking french door refrigerator installed since November 2016. First the ice in the freezer spills out behind the drawers not allowing the freezer door to always close completely, or the ice spills out over our wood floor when we open the door. We have had frozen food ruined and continuously have to dig behind the drawers and remove ice. Then ice began forming in the regular refrigerator drawers. A repairman has been out twice and says he is awaiting parts. Why he did not identify the need for the parts the first time he was out, I don't know. The refrigerator is a lemon and should be replaced. It has not run correctly since we bought it. Photo of serial number attached.

The Viking refrigerator was in the home when we purchased it, and we're now on our third fridge. The first one stopped working. I contacted Trail Appliances where it was purchased and they ignored me. So then, I had to contact Viking directly in Quebec, which is Brigade, and they advised me that the fridge was unrepairable. So then, we waited three months and then we got a new one.

My husband bought the Viking dishwasher and he wanted a matching appliance. We did the purchasing through ABT and they’re great. We think that Viking is a good brand and it looks nice. We got the French doors and set it side by side, like our old KitchenAid which was there when we bought the house. Our Viking refrigerator is fine, but the clips that hold down the racks in the freezer keep coming off from day one when we haven't had it for very long, six months at most. ABT came out last week but they never did anything about the clips. So I told my husband to make sure to ask them about it when they come back out. We’ve called ABT to have that corrected. We're waiting for them to call back.

I first purchased from Viking Refrigerators three years ago. First one was defective. The replacement I got cost $5000 which is no small sum. I also had to pay another $500 to have the second one installed. But it had multiple problems with the computer part of it maintaining the temperature. I lost thousands of dollars of food because of that. It took a week to get somebody out here then, they came out, diagnosed it and said they had to order a part. It was another three or four days and I've received no kind of compensation. Swapped it for a brand new unit a couple of months ago which they did as complimentary. But money is not the point here, it’s the inconvenience.

I've known about Viking Refrigerators for a long time. We purchased a home recently that had a built-in refrigerator and it had a sub-zero that was not working. I went over to Best Buy to check some stuff out. I knew they had the Pacific Home in there so I went in and got the Viking fridge. We had a rocky start because when they came and delivered it, the refrigeration door was approximately a half an inch lower than the freezer door. And there was no adjusting it. They had to basically come out, take the door off, put some spacers underneath the one side to level it out and get it all to work right, which is pretty frustrating for a $12,000 refrigerator.

I saw Viking in model homes and magazines and I went with the brand because of the name alone and the look of the product. The refrigerator itself is a great-looking product but the ice maker is a real deal-breaker. My wife and I use quite a bit of ice on any given day but the ice maker produces only one small layer each night. In comparison, my old KitchenAid filled up with ice every single night. I bought the Viking refrigerator from Pacific Sales so when my icemaker unit stopped working after the initial tray of ice, I called them. I came to find out they don't service Viking products and I had to call Viking myself. When I did that, Viking said they'll send someone out through Executive Appliance to service the icemaker. It was nice that they serviced it, but the icemaker still puts out a slow amount.

The refrigerator is part of a condo that I bought. It was a brand new condo so the builder bought all the appliances. The ice maker froze the drawer to the back of the refrigerator so I couldn’t get it opened, and when I did, it was just a solid block of ice. The builder told me that they use the Viking repair service, which is a third party and so I had them come out. After three attempts, they finally determined it was the filter, which was unusual since it was brand new. They replaced the filter and then they charged me $220 for that. I had to go to battle with the developer and it went back to the appliance supplier who apparently went back to Viking. Supposedly Viking is sending me a track for that but I haven’t seen it yet.

Our Viking Refrigerator came with the house when we moved in over a year ago. We've only been here for three years and it's making a noise for about a year and a half now, but I have to get it fixed since we were going to move. One of the motors is starting to go out, and somebody was here about three and a half weeks ago and is scheduled to come back next week. I called them when we were still settling the issue and they were helpful, but it took them almost four weeks to get the part, which I think is completely and extremely ridiculous. I had a General Electric refrigerator at my previous place in downtown Chicago for seven years and I never had any issues. So I'm not so impressed with Viking at all. It was not our first choice, absolutely not right now.

My son has Viking appliances and they had good luck with them. So, I decided to purchase from them, and I had a great experience with the dealer. I like that my Viking refrigerator is so roomy. I love it, and so far, I'm pleased with it.

Only two refrigerators would fit in my kitchen. One was Sub-Zero and I wasn’t in love with it. The other was Viking. It has more room at the top and I like it a lot.

We have a Viking stove, and we wanted to match the other appliance that we have, so we purchased a Viking refrigerator afterwards through P. C. Richard. I love our Viking refrigerator. I like the aesthetics and the looks of it at the outside, and inside it's just as beautiful. I like the Viking style. But we haven't had our Viking fridge for very long when the door opened and got a dent because it hit the cabinet. We had a refrigerator for 15 years and it never had a ding in it. But now I'm so disappointed that we have this beautiful fridge that's not even a month old and it already has a ding it.

We bought the freezer and refrigerator from Viking 12 years ago. The freezer is still doing great but the refrigerator went out. It would freeze up, and one of the default wires were loose. We hooked it up and then it had another problem. When I called in with problems, they were good about helping to get somebody to look at it. I had two different Viking certified people come out to work on it and they took it quickly apart, defrost it totally and then put it back together and say my drip pan wasn't lined up properly. Both times someone came it cost me $800 each and the second time I decided to just replace it because it'll be cheaper in the long run.

I have a built-in Monogram that I pulled out and died and I don't how to put one. I have spent that kind of money to put a built-in back in. I've known Viking Refrigerators for a while then I saw it in the store. It met my needs. There was something damaged on it though and I was supposed to get another drawer and I didn't. I like that it keeps the vegetables fresh although this wonderful refrigerator does not have one of those little twist-in filters. Even the way it's set up, you can't put an inline filter because it's built-in and you can't get to it. There's not enough room at the bottom.

We re-did our whole kitchen and I knew what kind of fridge I wanted in advance so we custom built the kitchen around the fridge and all the other appliances. We bought everything Viking except for the microwave and the drawer. We had the refrigerator delivered and then we had a professional Viking authorized installer install it. Ever since the fridge was delivered and installed, the freezer door was not lined up with the bottom of the fridge so it would never close and seal properly. It would always bang on the side and I always have to shift it over before I close it.

We like Viking's brand and the way it looks in the kitchen. The refrigerator is great. All the controls are on the left side of the door, and it's easy to program everything else. It's wide so it's easy access in and out. I like the different drawers and the accessibility to the refrigeration part. Plus, you can adjust the temperature and humidity. The wide shelf space also makes it very convenient. Overall, it’s been easy, manageable, and it sits perfectly in our kitchen.

I am not too happy that I have had quite a few issues with both the refrigerator and the freezer in the past three years. This includes replacing a brand new refrigerator. There have been too many temperature problems along with internal parts, drawers and shelves breaking.

We bought a home with an Italian Fhiaba refrigerator. We had a lot of problems with it and we had to replace it. It cannot be repaired and we only had a certain amount of money that the manufacturer had given us to purchase another refrigerator. The Viking was on sale and that's why I purchased it. It was not my first choice though. The drawers for produce, meats and cheese storage bins are so cheap and I was shocked at the interior for a Viking product. I was sad to lose my Italian refrigerator which was well-made and had beautiful interiors. I would not have bought the Viking refrigerator but it was at the right price, so I ended up with it. But would I buy another one? Absolutely not.

I wanted to get a really good refrigerator that would last a long time. I know Viking's top of the line products and so we've purchased refrigerators from them. Our first one had a water dispenser on the inside of the door. When we tried using the dispenser it wouldn't work as the water line kept freezing up. We ended up getting another refrigerator but a different model without a water dispenser, which is what we really wanted. The second one worked fine and then it stopped making ice. A service guy came out five times, replaced the ice maker twice, replaced the track twice and he said the water line was fine but he couldn't understand why it's not making ice. So hopefully, this third refrigerator's a charm. I hope it stays working and it seems to be fine. It makes some weird noises sometimes. It probably has something to do with the water line and the connection for the ice maker. But other than that, it's producing ice. So far, so good.

Viking refrigerator was the only stand-alone of the professional grade cooking equipment that was in the Warehouse Discount Center, an outlet for appliances. The guys there were great. Quality-wise, we love our Viking refrigerator but they can make the ice maker bigger.

I'm very disappointed about the service department. This problem started in December and until now it is not solved. They ordered the wrong parts 3 times. Executive Appliance say that Viking kept sending the wrong parts. I lost a lot of money throwing away spoiled food and at this point I really need to be compensated for that and I don't believe that this fridge is going to be fixed. It should be replaced.

My first Viking Refrigerator had problems with the ice maker. I have a custom-built kitchen and it's the one that would fit. I like the product but the first one was very expensive and the ice maker was not good. They no longer make it with the ice maker on the door. So, overall, a good product but I had to replace it after eight years. I'm happy with the new one, but we had problems with the retailer, Best Buy. Since it has a stainless-steel skin, it took three attempts to deliver one without a dent. Fortunately, I have another fridge in the house. Other than that, we're happy with the product.

The house we moved into in July of 2016 has a Viking all-refrigerator (no freezer). Ice builds up on the inside bottom left-hand side of the back at an alarming rate. I have defrosted it 3 times in the 8 months we've lived here. The repairman from the local company that services Viking appliances is here for the third time, and now thinks that the ice build up behind the inside wall is so great that it continues to cause the interior of the refrigerator to build up ice. I love the size of the interior and it's a nice looking appliance, but this frost issue is making me crazy!

I was in real estate for some time. I’m into remodeling and I love interior design, so I’m aware of Viking Refrigeration. We just redid our entire kitchen and put all new Viking appliances, everything from oven to a huge cooktop to the refrigerator, downdraft, the dishwasher, and I am not overly pleased with the refrigerator. I called Viking directly and they sent somebody out and repaired a couple of the things that were wrong with the refrigerator. But the main problem that I still have, which is something that I need to make another phone call on, is the ice maker.

The refrigerator was packaged well. The wall preparation information for this cabinet depth model was not accurate in that one of the two bolts used for anti-tipping did not reach the block on the wall. Dimensions given were not correct for the block (2x4) installation. The refrigerator holds temperature very precisely and the interior LED lighting is terrific. Shelves adjust nicely and so do the drawer units. All shelves and cubbies in the door adjust nicely. The one objection we have is that the refrigerator is quite noisy as refrigerators go. Even the owner's manual mentions the whirring and other sounds that the unit makes. For a product that costs this much, one would think that it could be quieter. We will just have to get used to it!!

Easy to use controls, great lighting, good space utilization and temperature controls, i.e. overall excellent appliance, but freezer could be more spacious and I don't understand why such an expensive model does not include an automatic ice and water dispenser.

Viking went well with the house I was remodeling. We replaced a pretty old refrigerator, and I like Viking better. I also like the temperature control feature. But the dealer and the delivery company were jerks. They were just opportunistic and cutthroat. Their business practices were if you don’t say something, it's your fault for not asking and you got it. Basically, the kind of person I'd never recommend to deal with again. I told the delivery company, “Typically, bring a small van 'cause you can't get up of my drive way.” The idea was to get the van, instead of a 40-foot or 24-foot semi tractor trailer. And they said it was my fault.

I used to live in the downtown Denver area and had a loft that I refurbished down there. I had all Viking everywhere. Then I moved into a new home north of Denver. I had to buy my own refrigerator because it was a brand-new home. I decided that the Viking fit in the space the best and I also liked my Viking purchases previously back in 2000. I’ve been pleased with my Viking refrigerator. I can’t believe how long food stays fresh in it. I can leave food in there for weeks on end, and it still comes out as if I just bought it from the supermarket so I’m very impressed. I think there’s truly something going on in that box. I also like the industrial nature. It’s all heavy-duty stainless and the moving parts are very fluid and easy to operate. I’m extremely satisfied and I really enjoy owning Viking. Viking is pricey, but I get what I pay for.

The advice of the Viking salesman prompted me to get a Viking refrigerator. I was into a built-in refrigerator, and so during the purchasing process, there were only 3 or 4 choices to choose from. But the refrigerator I got was priced right. I've had it for about two months and its quality seems to be very good and it keeps food cold. I'm a happy customer.

We did some research on the appliances before we had our house built. There were Viking appliances at the stores then I ordered and read their book. I thought the quality was good. My granddaughter's school had Viking appliances. I talked with the people that run the facility there and asked them what they thought of the Viking and how it worked. They convinced me that it was definitely worth it.

I'm not very happy with any of my Viking appliances that I got with my house. I used to live in California where I had all the Viking high-end appliances and they were great. Then, I moved here in Washington and the builder offered to put Viking for me and they were the most basic model of appliances. Originally, it wasn't Viking that's in our home and I wanted to switch out the dishwasher. The builder said, "I ordered 28 sets of appliances for my other projects and I have one set extra 'cause I only needed 27. I can put that in your house." I agreed because it's Viking and I've had them in the past, but I didn't get to see what models they were or pick which one it is.

Viking is working on this issue with me. I remain hesitant to give 4 or 5 stars given the issues I have had with the device, but for now I am satisfied with the way they handled the matter.

The builders of our home had already selected Viking, and we had seen the Viking appliances at a friend’s place and we were very happy with the appliances, so there was no regret. Most of our appliances are from Viking and I had to contact their customer service for the registration of the appliances. I had trouble registering the products once we occupied the house, and that was resolved. The customer service team was very helpful. They knew exactly what my request was and they were able to help me register the products. There were a couple of times it took me a while to connect to the customer service, though.

I have owned Viking appliances before like the stovetop and the double oven in my previous home and now in a different home, my Viking refrigerator is doing great. It keeps everything cold and the frozen food frozen and makes ice. We've been well pleased. I had an excellent experience with the Viking dealer, too. I do real estate development work and have used the company Ferguson for a lot of things and they do an excellent job. Their guy is very knowledgeable. He can answer all the questions and was very helpful to make sure that we were fully informed on what we need to be informed on. It was good price and he handled everything perfectly. Viking is high quality, top-of-the-line and a great product to invest in. They did the gas cooktop in a good way for a modern look. Through the years, they kept it looking the way I like it. It's of great quality, too. I had a great experience that's why I'm buying a Viking again.

I recently purchased what I thought was a nice used fridge (Viking Designer Series Fridge DDFF136DSS0) from someone only to find out that it most likely has a bad motherboard. It doesn't cool at all and the display on the front shows nothing but a blue screen. The buttons don't do anything except for light up. After researching, apparently these motherboard controls have been failing a lot with these models and Viking charges $1,000 for a new control board. That is insane for something that is failing regularly. For that price and the repair, I might have to just go and buy a new fridge from a different company.

We bought a high-end condo in Hoboken, New Jersey in 2014 June, it contains the Viking range as well as Viking refrigerator and these are top of the line. The refrigeration quality is fine and the steel finish is my favorite feature. The Viking is an awesome contemporary piece of appliance with very cool looks and good design. I'm satisfied with it.

I've had Viking products before and recently purchased a new refrigerator. I ordered it from them over the phone before I moved. The quality is excellent. I also like the space and that I can pack everything into it. However, the ice maker overfills and when I open the door, it knocks the ice off of the top of the tray down into the bottom of the freezer. That’s a bit of a pain.

I went with the Viking refrigerator over a competitor because of its appearance. It is heavy and solid and because of that, some of the parts might have shifted during shipping. They needed quite a bit of adjustment at the beginning when it's installed. The doors didn't shut well. But what's good about Viking is that they send people who handle their services well and they know how to deal with it. It is a process. But once it's settled in, it's all very good. Overall, it is an expensive set of products and the quality is great. But for the price I paid, it could be better.

We're in the Florida keys and we just spend a couple of months a year at this house. We had to get a local company to take out the old refrigeration units and put the new ones in. We needed someone that would guarantee they could get the units upstairs. It was a complicated matter so we chose Viking Refrigerators for practicality purposes. The couple times I saw the Viking rep, he was very pleasant and it was so nice that he could call the company to get right in with somebody to troubleshoot problem. It was really good that they offer that so I know I wasn't relying on one person with very limited knowledge as to what they have.

We were limited with space and size and since Viking's one of the ones that fit in it, we decided to choose this brand. We know that it's so good. In fact, we've had Viking in other houses and my mother-in-law also has it in their house in Montana. The quality has been excellent. However, we're having some problems with the ice maker either because of the way it was hooked up or we're not used to it. Also, I like the look of it. So even though we had to go with one of the smaller ones, it's a gorgeous refrigerator and it's doing its job.

I purchased all Viking appliances for my newly remodeled kitchen 2 years ago. I have had to have each of them repaired at least once. I am currently waiting for the fourth service call on the refrigerator. There is only one warranty repair service company in my area and I have to wait at least 2 weeks to get service. The dishwasher, refrigerator, microwave and 6 burner dual fuel range are not worth the money I spent. I would absolutely not recommend Viking appliances to anyone. I am very concerned what they will cost to repair when the warranties expire. I would strongly suggest potential consumers to look for an alternative product unless you enjoy waiting for repair service.

I've had my brand new Viking refrigerator since September 8 and it has been a lemon. It’s the third icemaker that’s been gone into it. The doors were supposed to come and before they could, the inside of the doors just started falling out of it. I had no icemaker during Thanksgiving and Christmas. They put one in one week and immediately it went before Christmas day. We've been waiting and waiting and waiting, and a new icemaker came yesterday. And after 2 months, the icemaker decided to start working.

When we moved to the house, my wife did all the legwork, the research and the comparison with other refrigerator brands. She was looking to get something that was with stainless steel doors because we had one of those before and we really like the look overall and it was going to match the rest of the kitchen. We had a different refrigerator brand before where one side of the door was the refrigerator and the other side was the freezer. My wife wanted a refrigerator with compartments up on the top and the freezer section on the bottom and she decided that the Viking Refrigerator was the best product for what we needed.

We've had our Viking Refrigerator running for about a month and a half now and we love it. The dealer had an excellent display of the various Viking appliances that was really most helpful to us. We bought the double-door model and I really like it. It's working very well, has no issues, nice and quiet, all the compartments are useful, and it's pretty. We love the way it's lined up and I love the freezer on the bottom because that means my head doesn't bump at the handle if the freezer was on top.

The Viking refrigerator is awesome but the ice machine is not. It doesn't work, it's intermittent, and it's been a little bit frustrating. I finally got everything registered. We had a handyman look at the ice machine and couldn't fix it so we need to get Viking out to fix it. Viking Refrigerator is a beautiful piece of equipment but there are still some kinks that need to be worked out. Overall, we really like it. It's easy to get everything out and clean it.

The refrigerator was not working for over two weeks (totally dead - no cooling in the freezer and the main refrigerator compartment) while Viking and its local repair service went back and forth on resolving the subject. It was quickly apparent that Viking keeps an arms length distance from such issues. Also apparent is that the local repair does not keep Viking parts in their inventory for repair purposes. Repairman said the refrigerator was shipped from the factory with improper soldering of tubes. After several visits and re-soldering of tubes, the refrigerator again worked. However the repairman said if unit stops working again that is could no longer be repaired - in other words, a dead inoperable appliance. Top dollar was paid for an appliance which at the end of the day was of shoddy quality, and not properly addressed by Viking under its own warranty. Inexcusable.

Best Buy didn't showcase the Viking more so than a GE or Frigidaire. It was whatever the customer’s preference was. They didn’t say one-upmanship over the other and the reason why one would be better than the other. But, I liked the look of Viking Refrigerators. I had it a little over a month now and it's been good. The cost seems fair, although I'm not happy right now. I am trying to contact the Viking rep because it was missing three of the inside doors. Not the doors where you put the milk inside but the bins that hook on the inside of the door.

My Viking refrigerator was part of the house that I bought, and so far it's great. It's got modular shelving which I like. The icemaker in the fridge needed to be dialed in but it’s covered under warranty so that was fine.

A Viking refrigerator came with the house that I live in and it is old. It's really big and the quality of the refrigeration is fantastic. Although I have had to call for repairs, it's been through a home warranty program. But the fridge worked after the repairs.

A buddy of mine who has called me told me about Viking Refrigeration and I said that I would get it too. My refrigerator is working great and my favorite feature is the internal water dispenser found on the door. Then for the dishwasher, I had to call the Viking dealer for repair. They came and repaired it under the warranty and kept me up to date on getting the part. It has been an excellent experience.

My Viking Refrigerator just got installed in November. At first, it wasn't cooling like it needs to be so I had to put it all the way down to 33. Nevertheless, I like that it will beep when I don't close the door. Overall, they're good and I like them. I just got to get used to it.

Our Viking refrigerator has been excellent. Other refrigerators are so deep that sometimes you cannot see what's in the back of the refrigerator, but ours is wide and shallow so you can see everything. However, I have one issue with Viking since I called them and that is on the warranty. They sent someone out and got my refrigerator fixed, but it was surprising that there are some issues with the brand new refrigerators.

We previously had a Sub-Zero refrigerator and we love it. We had the long handles with the furniture door front on it. My wife wanted to have something that evoked that look. We knew that we did not want to go for Sub-Zero appliances again in this remodel in Florida so we went with the Viking refrigerator because there was a point price differential and it was attractive. Plus, the gas stove was decent, too. However, our problem with the refrigerator has been directed towards the cosmetics.

My friend told me to not buy a Viking refrigerator and I didn’t listen because I like the look of it. It's a beautiful refrigerator and it was supposed to be the best refrigerator. It doesn't take a lot of electricity and it keeps your produce well. I bought the side by side so I also have the freezer. When I purchase my refrigerator from Pacific Sales, they said it would take three to five weeks to get it. However, it took four months. I was without a kitchen for four months because of them. Then when I got the refrigerator, it started leaking water. So they came four times to try to repair it then they said that I have to wait for a part. I waited for the part for eight months. They came with the part, put it in and of course, it didn't stop leaking.

In 1208 we had a total kitchen remodel and with retirement approaching this would be a final remodel. I always had my heart set on Viking because I had looked for two years and felt it had all I had dreamed of and was within reach cost wise. Unfortunately I have had numerous heartbreaking and costly repairs. In the time since purchase we have replaced three ice makers, door hinges, door seal, and thermostat and now the control panels need replaced because the freezer goes into defrost in the middle of the night. The first time this happened it shot water out the door and flooded the new floor causing damage to the laminate but we could not get good pictures to prove damage. The repair would have needed a third of the floor replaced. Then because of the defrosting there has been costly loss of food, meat, fruit, and frozen veggies. There has been approximately one thousand dollars spent on repair.

I've bought three refrigerators all at once because it was after Katrina. One was for my son, one was for my daughter, and one was for myself. I also bought the freezer, the ice maker, and the wine cooler. My son had to buy another house and they already had a refrigerator in there so I still have a freezer in the garage. It's not even out of the carton so I'm hoping it will work.

I have a 2008 Viking refrigerator. When it works, it's a little noisy - not overtly, but definitely noticeable when the TV is off. This is not something that I'd expect from a top of the line manufacturer. First, the door was having problems. I looked online and a recall covered it. OK, let's call Viking customer service and get them to ship me the parts. Surprise - they only ship ground. Parts arrived over a month later. This was in December so may be the holiday season didn't help. Again, not something you'd expect from a high end appliance company. If it's a designer brand, I expect prompt service. Next, the freezer stopped working. Well, ok then. So the technician charges me $500 to fix a thermostat. Apparently, he's made the same repair to a dozen refrigerators in my area. Alright, so now everything is good, let's hope it continues for a few years at least. Nope!

The refrigerator from Viking was nice and I liked it but I'm going through a little problem with it right now. When I pull the white bowl out where the ice is, it sticks and I tried to get someone to come out since last year but nobody has contacted me yet. Nevertheless, I love the price and the product.

The new house I bought already had a Viking range and everything else, except for the refrigerator. I then bought a Viking fridge. All is great except with the ice-maker, which is annoying. I've already had to have it replaced. It's a brand new machine, and every time I open up the door, the ice falls down. It is horribly designed. They should have figured it out. The ice machine is not one of those where you put a cup into it. It's just like a normal ice machine where one has to open up the door. So every time I open up the door, the ice falls down the back side and then I can't shut the door until I go down on all fours and pull it out from that.

The Viking Refrigerator just came with my house and I don't really like it. If it were me, I would not have bought that one. I don't like the fact that I have to open both of the doors just to get something from the long drawer at the bottom. That drives me crazy because we had an old fridge that I didn't have to do that. I also don't understand why it doesn't have water in it. I don't know if that's an option I could have had, but this home did not come with that in it and it's a nice feature.

My designer recommended Viking, and we've already had two problems with it, so it's really not my most favorite product in the world. Some type of sensor froze over and it lacked control. I had to throw all the contents of the refrigerator and freezer twice. It's been repaired now. But it took over a week to get it fixed. I would not buy a Viking again.

When we purchased our new home, the Viking product line was used by the builder. The quality of the refrigeration is really good. We have a unit that has the freezer at the bottom and then the upper unit is the refrigeration unit. The double-door unit is really good. It's a definite upgrade from our previous refrigerator in our old home and definitely a lot cheaper and a lot bigger than our previous refrigerator unit.

We ordered the Viking Refrigerator and we're very happy with it. We got it from the Ferguson in Sarasota. The salesman knew what he was selling. I wasn't over-the-top with him but he was okay. What was a little unusual was that they didn't have the stuff in-stock and we had to wait for production and delivery for about a month. The installation was rather annoying too. The guys that delivered it weren't plumbers, so they took out our existing refrigerator, put it in the garage where we wanted it, and left the Viking out in the garage as well because they couldn't install the water element. They had to send somebody back the next day and we were inconvenienced by that. On the other hand, the quality of the refrigeration we received from the Viking seems excellent, so far. Also, I like the looks, the heavy door, the lighting, the way it's organized, and the freezing compartment because of the French door. We'd recommend it to a friend.

Where I live, I don't have natural gas and there were very few of the electric ranges that had the counter drop-in look, and that drew me to Viking. And then, the handles and everything about the refrigerator matched it. The Viking team was great and were there to help. The refrigerator is fine. I'm enjoying the French doors and not having an outside ice maker. When the door to the freezer had been left ajar and there was ice that built up on the side, I had a nice repairman come. Apparently, some of the ice got in but some of the ice got in a slide and I couldn't move the tray and I was afraid to force it. The young and friendly man fixed it and I was very pleased.

We've seen Viking Refrigerator all over model homes and we have friends that have it. With Viking's warranty longevity, as well as the amount of time they've been in the industry compared to the other ones we were considering, we chose to go with them. The refrigeration is good quality and we like it. Everything's been great.

We want to have high end appliances and our refrigerator choice were between Viking and Wolf. But we felt Viking was more professional grade, so we went with it. Its overall quality was good, but the door was not aligned when they were delivered. So we had to follow up, and they brought a technician through the dealer to readjust the door. I was disappointed about that and I was not 100% satisfied. But in terms of the condition, it's working fine, so I'm good. So far, my experience with them was satisfactory and their product looks dependable.

Due to their pricing, I purchased a refrigerator from Viking. It works well. It's nice, convenient, and does the job. We had a little issue with it, but it's being fixed under warranty so everything's fine. Viking's service is perfect.

I wanted a French Door refrigerator that had more of a Pro Style versus something super modern and I wanted it to have a water dispenser. There weren't very many options that fit that on the market, though. I was looking between a Viking and a KitchenAid at two different dealers, and they had a Viking as a floor model. It was a good deal to me. There were bad things I heard about refrigeration at one of the appliance dealers that I went to, but so far, I've been happy with my Viking refrigerator. Overall, my experience with Viking has been fine.

We just finished remodeling our kitchen and we were looking at refrigerators. We happened to come across Viking in an appliance store. We purchased our other appliances through a distributor in Portland, and the dealer didn't happen to carry that particular refrigerator. But when we asked if they could get it, they said yes, and that's how we did it.

We have a DFBB536L Built in Viking refrigerator in our vacation home and it stopped working. It is about 8 years old. The unit no longer cools in the main compartment or freezer. The man that checked on our house said everything in the unit is spoiled. Not sure who to contact for warranty.

I used to have a Viking range and my mother has a Viking Refrigerator. So, when I was looking for a refrigerator, I was thinking of Viking and a Sub-Zero. Since Viking's range was excellent and I already had a Sub-Zero before, I tried out Viking and it's better than Sub-Zero. I love the lighting and it's a beautiful refrigerator. It has superior quality. Also, we’re vegetarians so I’ve got a lot of vegetable in there and it seems to keep my vegetables fresher longer which is better than my last refrigerator. Overall, it’s an excellent refrigerator. It's also good for resell of the house. I love it and I’d buy it again.

I knew about Viking's reputation, which used to be high quality. The dealer was friendly but not very knowledgeable. I had ordered a Viking hood and the rep didn't even know it didn't come with a motor, so we couldn't install the hood and it's been sitting in my garage for two months now. Also, there’s been lots of issues. They sent a wrong toe grille and they sent me another toe grille with the wrong part, so I’m still waiting for the right one and I still haven’t received it. It’s been a pretty bad experience all around. When I'm dealing with and paying for a high-end product like that, I expect service to be there with it.

I've been trying to get somebody from Viking to help me for about two and a half months now and I'm not happy. Within a matter of two days, I had all four drawers of my refrigerator completely break. The top two where I put cheese and ham, cracked all the way across the plastic. The bottom ones are absolutely broken and shattered in pieces. It must be a plastic piece that goes around it that is cracked. And apparently, there is a bolt that goes in the door that stops it from swinging open when I open it, and that broke too. Now, when I open the door, it swings into the double oven and the handles of the double oven have now made dents or scratches on the door of the refrigerator.

However, I feel like I have a refrigerator that I could have bought from a Home Depot. I could have gotten LG or the GE. Six months after owning it, the drawer broke. I've got older kids and we're not abusive to our refrigerator, but actually, it worked out better. It's easier not having the flap on the door that broke, so we kept it that way. My ice maker broke about three months ago too.

I put in a gourmet kitchen so I wanted the best appliance, and since Viking is a well-known brand, I then got a refrigerator from them. We purchased it at Ferguson in Scottsdale and the gal who helped us there, Veronica, was very knowledgeable and she had great suggestions. Also, she knew what she was doing and I appreciated her input on appliances. I had a Sub-Zero one time, which I hated and I tore it up. On the contrary, I love my Viking refrigerator and the freezer. I love that my Viking is big and so spacious, and I like the soft-close drawers in the refrigerator.

I had a Viking Refrigerator that came with the house when I purchased it. Its door fell off and it is due to a recall. So, Viking replaced it for free and they did a great job in replacing it quickly. Also, the door didn't hurt anybody but did some damage and Viking reimbursed us for all of the repairs. Moreover, their customer service is great.

We're purchasing a new house and we wanted to replace all the old appliances with new ones. We've always had other types of refrigeration but since we were also looking at enhancing the resale value of the house, we considered upgrading to Viking for the new home. We've had issues with their refrigerator so we had it replaced. The new refrigerator we received needs a new panel because there were some dents in the delivery, but that is more on the delivery and the installation, rather than the actual product itself. They will be replacing the panels free of charge since it's under warranty but it's a little inconvenient because someone has to be at home. We have to leave for work and we have a baby.

I've had a Viking stove for the past 10 years and I was pretty pleased with the product. And I bought a Viking dishwasher because my old dishwasher, that was approximately over 20 years old, went. So, when my built-in refrigerator went as well, I got a Viking refrigerator because I said, "I'm just gonna get a Viking. Everything else is Viking." I got my Viking refrigerator through P. C. Richard. In fact, I bought pretty much all my appliances through them and they've been pretty good.

Our refrigerator was leaking from the inside for quite a number of months. As we were going through various showrooms and appliance stores, we had seen the Viking Refrigerators and looked into them. We chose Viking because we found a refrigerator that was on clearance and it was something that would fit in our space at the time and fulfill our needs. It's working very well. I like the way the upper interior is organized. I also like the sturdiness of the back which is in the lower freezer compartment. We're very happy and satisfied with it. I would it recommend it to a friend.

Bought a 48 inch built in 2007 and repair people have lived at my house. The entire guts have been replaced already and probably need to again as temperature warnings are occurring again! They have ONLY ONE authorized service rep in ALL of Greater Houston and been that way for years. That rep (K&N) service calls are $128 just to show up (no credit, nothing). Can't blame them. They know they own it. My ice maker door operation quit a long time ago for the 100th time and just gave up.

We have had this refrigerator for over 3 years. Starting two years ago or perhaps more we had an on going problem with the Ice Maker and Water Dispenser. The ice maker will stop working on its own after working for two or three months. At the same time the water dispenser dispenses water almost at a drip. If we remove the ice maker for a short period the unit may start making ice again. Very frustrating to say the least. We have been patient but our 8 dogs are getting agitated. Does anyone have or know of a remedy?

We had a bad experience with our GE Profile refrigerator. The drawers were flimsy and plastic and I replaced one particular drawer three different times in six years. So we went to our appliance store, looked at our options for refrigerators and see what would physically fit into our existing space. We have Viking stoves and we like them and the gentleman showed us the Viking refrigerator. We liked the way it looked and it fit our space so we bought it. We also liked its vegetable drawer which is much better than the GE. We have a lot of fruits and vegetable in our house and we use the wide drawer for vegetables. We can live with it. However, when the ice maker feature drops in a little bucket, it kind of makes a big noise. But beyond that, it's been great.

I'm happy with my Viking refrigerator and I like the size of the refrigerator compartment. On the other hand, I noticed the dirt pan underneath overflowed, at least, once. When I went to pull it out to just empty it, I couldn't remove it and I can't reach into the assembly area down there to remove the proper screws to be able to remove the whole dirt pan. It's a little concerning because I have already had water on the floor once from the unit and I certainly would want to be able to prevent it from happening again. Also, it'd be nice if they had a water filtration system in it so you could get drinking water out of it or like a spigot to get your drinking water. That would have been a really nice feature to have included.

I've had my Viking refrigerator for nine years. I like its size, look, feel, and quietness. However, it's not working anymore as it's leaking Freon gas. But apart from that, my experience with them is pretty good. We have their range, dishwasher, and microwave, and everything is perfect.

My Viking refrigerator has lasted 10 years with three service calls mostly related to small things. It's great looking and it works well. The only complaint I have is the drawers within the refrigerator, such as the crisper drawer, all cracked and will need to be replaced. But they are very expensive to replace.

Continuous failures over three years, and little Viking help. It was a terrible buy. They provided no part support taking as long as 9 months for ice maker parts and 3-5 months for control boards. Local repair knew what to do and was released by Viking because of their knowledge.

I like the look of Viking Refrigerators and it was a right fit for what we needed. So we got a package deal from them and ended up getting two refrigerators. They’ve been great up until a month ago where unfortunately, one of them malfunctioned. The refrigerators are in our vacation home, and the gentleman who came out and checked it said the foam came loose and got caught in the fans. There was no coolant happening and no fans were going off, and it was heating up the temperature so all of the fixtures on the doors cracked from the heat. The food in my refrigerator also cooked for about two weeks, so it took 11 hours for the cleaners to get it cleaned and it still smells.

I moved in to my new house a few months ago. Since late June, I have had my Viking refrigerator repaired at least 3 times. Prior to the first repair, I tried calling Viking, and was just referred to a local repair company -- no offer was made to look into warranty issues or anything else. Initially, the thermistors were replaced, but shortly thereafter the freon unit developed a hole, which would require a $2k repair. I acknowledge that the units are about 10 years old, but I would expect more longevity from such a high priced product. Unfortunately, my current setup is a 36" wide refrigerator (which is broken), and a 30 inch freezer that works. Rather than replacing just the refrigerator, I've opted to replace both units with a smaller 48" inch refrigerator. I can't afford the continued maintenance costs of these units.

I like that Viking products are made in the USA, and so I had their products in a previous home too. We also decided to buy an entire Viking kitchen for our guesthouse. That includes a stove, refrigerator, dishwasher, wine cooler, and microwave drawer. However, we had a problem with the dishwasher and Viking took almost nine months on it. They ended up having to replace it because the technician messed the other one up.

My wife wanted to get matching appliances in our new kitchen, so we got Viking Refrigerator to match with our French door oven. I like the control panel on the inside of the door of the refrigerator with the display, temperatures, and the different controls. Pacific Sales was my dealer and they were very friendly and helpful. Overall, the experience has been good. However, I was a bit disappointed with the issue of the refrigerator and it happened after a year, so it was just out of warranty. Before the Christmas break, I opened the fridge one morning and noticed it was warm. It continued to get warm and got up to about 65 in the fridge and well above freezing in the freezer. I placed a service call with a local company Pacific Sales recommended. They told me to reset the power. It didn’t really make any difference that day, then the next day, I checked again and noticed the fridge was working. I kept my eye on it and it's been working ever since.

We've had issues with the refrigerator's installation. The top grill doesn't seem to be straight, it looks out of alignment. We had someone come look at it, but they said that is the way it is. Also, the kick plate looks very unfinished. It has screws showing, that doesn't look very attractive. A little disappointed with the appearance considering the cost.

I am dissatisfied with my Viking Refrigerator. I like its size but its quality is just average. It looks good but it's not durable. I've already had to replace the ice maker after three years. The finish isn't finger proof so I had to clean it nonstop. I have other appliances from them too, like their whole cooking range, two ovens and a dishwasher, and I also got issues with those.

My refrigerator freezer was delivered defective. I just got a replacement but I am still waiting on parts for it to be adjusted by the repair guy. I had to argue with people at Viking for two to three months for me to say I'm not taking this refrigerator because it's cracked in one of inside framing. The local, regional manager wanted me to caulk it to fix the whole thing. But I said, "Look, I paid $14000 for this freezer refrigerator. I'm not doing that." After three months of just saying no, I'm thankful that I finally got it. It's been frustrating and I hope I can get my part and stuff soon.

Viking is a pretty well-known brand name and I've known of it for some time. The team at the Viking dealer was very good and helpful. The refrigerator that I purchased from them has been very good so far. I like the space and design of it -- it is probably the best.

We got a Viking fridge as it had good reviews and we like the configuration of the doors and the depth. The quality is really great and the vegetable crisper drawer keeps things fresh longer. They've been great at Eastbank appliances where we bought it. It's all have been a good experience, I would do it again.

We were looking for counter-depth refrigerator design and there weren't many options out there but Viking has one. On Monday, we actually contacted the store where we purchased the Viking refrigerator to let them know it's having some trouble and to check the temperature because our freezer is over freezing. We adjusted the temperature and it's still over freezing. We have a lot of frost in the freezer. My husband was to get back with the rep after we had adjusted the temperature. They said that they were gonna send someone out and have that checked for us so we'll have to call them back and have them schedule someone.

We bought Viking Professional which we thought would have been their best of the best and we’ve not been happy with it. I was really excited about the purchase and it’s been a disappointment. With the first fridge we had, water was pooling. We had three different service guys out, the last one being a Viking service person who couldn’t figure it out. They ended up replacing it, and with the fridge that they replaced it with, the door is not aligned correctly. We’ve had two people out to try to fix that and that has been unsuccessful. After three service calls, a fridge replacement and two additional service calls, six different times I’ve spent the day in the house waiting, we’re done. I would tell anybody else not to purchase it because it’s a lot of money and we’re settling because I’m truthfully just tired of it. I wouldn’t purchase another one.

We did a lot of comparisons on refrigerators and one of the reasons we went with a particular unit from Viking was because the store gave us a great price on it. It was the best product for the best price though not the cheapest. The dealers made me feel like they knew what they were talking about, but they probably could have known more. Their delivery and installation team was awesome. Even though they crimped the line by accident, it was something that nobody could have foreseen happening. They took great care of the unit when they were installing it and knew exactly what they were doing as far as where the outlet and water line needed to be and what it was going to take. They were very precise and did a very good job.

My battle with my Viking product began 8 yrs ago. We bought a new with new appliances. All Viking. Living 8 yrs with this refrigerator has been like living in the 1800's. We have had our ice maker break 3 times. Hinges break. But the biggest problem is the food staying fresh. Mainly because the only choice in cooling for this refrigerator is Lukewarm and rotten food or your eggs yogurt and all food frozen. I am writing this once again because I own a very expensive refrigerator and without and help this company has not recalled this lemon of a product. The frustration level is so bad I had to take to Facebook last time I sought out help for this problem. I then made friends with people in Vancouver Colorado and Brazil all whom had the same problems and the company took back their refrigerator. They sent me repair man and blocked me from their social media. But I still continue to have Massive problems with this refrigerator.

We've had several visits already for the fridge that we bought from Viking even though it's still under warranty. Right after it was installed, the ice and water features were not working. They came out a couple of times for that and eventually they figured it out and fixed it. Then more recently, the unit completely died and it turned out to be the board for the inverter was bad. But the thing that's maddening is how long it took for them to come and fix it. The parts were in stock but it took three days to have the order put in and then these can't be shipped fast. We were without a fridge for two weeks.

I purchased a Viking 36" all fridge and all freezer to match the decor of the kitchen and have had no issues with the fridge until 3 months ago. The bottom evaporator behind the crisper drawer has been leaking onto the bottom of the fridge and onto the floor daily for the past 3 months only to find out after spending much time and money to try and get this matter resolved to be told by Corporate that the replacement part is no longer made and that I could purchase a new unit at 50% discount off of retail. Albeit a nice gesture but not interested in spending $4K plus on a new fridge that won't match the side by side freezer for a defective matter with the unit that the manufacturer has had in the past and doesn't stock the product or part. Something needs to be done that will solve my problem and make me sign the praises of the Viking name but I gut now, it's not working for me!!

We rebuild our house in 2006 and decide to get top quality appliance for kitchen. After 5 years we have problem when warranty was over. Refrigerator was not cooling. We spend $700.00. Few month after icemaker was not working. We call authorize dealer tech. They charge $500. Few month after that cold water dispenser is not working. After couple of year again all same problem. Now in 2016 again same it was not cooling. Water dispenser is not working one after other. So far we spend @ $2500 for repair. It is not worth to spend $6000 to buy this build in 48 inch refrigerator. We have another GE refrigerator for 20 years no problem at all.

I had a Viking for a dozen years, and I wanted to fill the space where it came out, so I got another Viking refrigerator that is about the same model to fit back into the built-in site. The people at the Viking dealer were very professional and knowledgeable. My experience of getting a new one, getting it put in, and getting it working was about as painless as it could have been given that the people who came out to do it have to come up to a condominium setting in downtown San Francisco which is not trivial.

I've known about Viking for many years and they are of upper level quality in the market. In fact, I just remodeled the whole kitchen with Viking products. However, the refrigerator’s got a couple of problems that we need to have fixed but I can’t get service here in our area. Vikings is working on trying to get service set up but I've been waiting about two weeks now for it. The same goes with the dishwasher. It had a little leak in it and they’ve got a service call set up for that but the people are not responding. The three repair people who were doing the Viking warranty work do not do it anymore and the closest ones in the Cincinnati area are about 30 miles away but they got a 20-mile limit. Vikings will probably come through with the warranty but it’s a slow process right now. And having bought the refrigerator, the dishwasher, the cooktop, the vent system, etc., I am expecting a little more. Nevertheless, I would recommend the products.

I wanted a red refrigerator and we found one from Viking Refrigeration. Our decorator also told me that this was the largest refrigerator and freezer and they had good reviews. However, I'm not real happy with it. We've been in the house for a while and I'm still waiting for the icemaker to work and I'm having a problem with the Viking hood too. Everything else is fine. The refrigerator keeps food cold.

Our fancy refrigerator was replaced 3 times before we had a fully functioning refrigerator. First the doors did not align. Second and third time the ice maker did not work and finally on the third attempt the refrigerator install was completed.

I walked into the store and went through different refrigerators but we kept the Viking model. The icemaker is broken and I want it repaired but apart from that, there's nothing I don't like about it.

We got a Viking Refrigerator primarily because of the name and reputation. But then unfortunately, Vikings' name has suffered in the last few years but hopefully, I won't have any issues with this one. The quality is fine, it's fairly modern and it has nice LED lights. P.C. Richard was the dealer and they were professional and very good about it. The only thing I was a little disappointed is that it didn't have any cold water coming out and I would have expected that for a $3700 appliance. But overall, it's a nice refrigerator and I would recommend it.

It's been a perfectly pleasant experience with Viking Refrigerators. We bought a D3 refrigerator at Best Buy. It is wonderful. It keeps food cold and the meat door is handy. Then I contacted Viking because of a leak that's developed in our refrigerator. They're going to take care of it, which is good.

We've owned a built-in Viking refrigerator before. The new home we purchased was a construction and the area was really unusual. They had already picked G.E. Monogram appliances but we heard their refrigerator wasn't good. We wanted a higher end refrigerator and since we had experience with Viking, we ordered one online through AJ Madison. It was a stand-alone and there's not many high-end companies that make a stand alone. We didn't have to pay self-tax and shipping. The refrigerator looks pretty cool and the functions are great. We've been very happy with Viking.

Viking is a good brand. It's made in the USA and we like the look and size of their refrigerators. Ours is working great so far. The temperature control is nice and the doors open and close easily. It's like a French door refrigerator, but they don't hit each other. My sister has a Sub-Zero but its doors would hit each other if they didn't close them the right way. As with ours, the doors seem to be pretty seamless, which is good. However, the freezer in our fridge is like a pull out drawer and if I pull the freezer from one side, it gets off the track a little bit. Sometimes I have to straighten it out and push it back in, which is a little weird. Also, it would be cool if there was a water dispenser inside the fridge, though I'm sure Viking has that on some of their high-end refrigerators. As for the Viking dealer, their team was on-time and they answered all my questions. They were absolutely friendly and respectful as well. It was an easy experience overall.

I've known about Viking forever and I chose them because of the aesthetics of their pieces, their higher quality and that they would last longer. I like the height of the refrigerator I got and the size of the shelf because it's easy to reach everything. However, I had a frustrating incident with their product which I never had with my old crap refrigerator. It appeared that somehow ice had formed in the circulation system between the freezer and the refrigerator, which caused the refrigerator to not be able to cool down. It took many weeks and two different people to come out to try to fix it. There was no sense of urgency. Viking was recommending the first repair company that didn't work on weekends, which was unheard of. Viking also didn't have enough time slots open to serve everyone. The fridge was fixed but there was a runaround in terms of payment and the Viking people didn't seem to know what they were doing.

I'm in the commercial restaurant business as the factory rep for three of the sister companies to Viking which is why I chose them. I dealt directly with the factory, not the dealer and they're knowledgeable and friendly. Their refrigerator looks beautiful, but the design is below the competition. There are several things that need to be reworked on these refrigerators. The drawers are awful and the ice maker is below the volume that I thought it was. The compartment is too small and doesn’t produce enough ice especially with respect to a large refrigerator. I have a refrigerator that costs a tenth of its price and has an ice drawer that is about double the capacity of what this one came with.

Bought a brand newly built house with all new Viking appliances. The first week we owned the house, the doors on the appliance needed to be repaired. Then we had an electric short due to the range needing to be required. Approximately after 1 month of ownership, the defroster in the freezer died causing the refrigerator to shut down. We had to manually defrost the freezer every day for over a week before we had a functioning refrigerator. In August, 6 months after installation, the lights in the freezer stopped working.

I liked the way the Viking refrigerator operated and looked when I saw it at the store and I knew it was a high-end product. It has a lot of extra room in the freezer that I didn't have in my other refrigerator before. So far it's working alright, although sometimes it makes a loud noise when it's defrosting and I don't know if that's normal or not. Overall I have very few complaints about it and I hope that it will continue to be that way.

Our Viking fridge/freezer came with the house as new 10 yrs ago. We've already had an issue with the ice machine but wrote that off to a clumsy appliance repair man. About a month ago we noticed the high temp alarm go off and the appliance stopped cooling. We called out Viking approved technician and he diagnosed the control boards, which I paid 1k to have replaced. Three days later, the alarm goes off again and everything starts to defrost. The technician is unsure what the problem is but suspects a sealed system issue (another 1k). I am fuming about, what is a highly priced fridge freezer needing all this work at only 10 years old.

I purchased close to $30,000 of Viking appliances. I bought two under cabinet refrigerators, wine coolers, a cooktop, a built-in microwave, and built-in oven, but never had a problem with them. The main problem was the refrigerator as it constantly broke down. We were very dissatisfied with it. We had to contact their technician three times to come out and fix the problem. But their repair guys were always good. They came with the knowledge of what the problem is and they fixed it. We also had a very bad experience with their dealer Pacific Sales at Best Buy in San Jose. They kept blowing me off even if I purchased extended warranty. They told me I have to contact Viking directly. Why did they sell me the extended warranty if they will not cover the problem?

It has always been on my bucket list to get a Viking set because I heard they were always the best. And since we just bought a beautiful new home, I decided to get the whole set. I'm very happy with the range top and am pleased with the hood fan, but the microwave and dishwasher are both subpar. Then, one of the shelves in the refrigerator got broken which is very disappointing seeing I spent almost $10,000 for it.

I first heard about Viking Refrigerators at Hahn. They're gorgeous, high-quality refrigerators and I like the way they're made. I like the steel in the doors. I love the my fridge when it's working. It has been over a month now and mine hasn't been fixed. We had Viking replace the ice tray. They had to send the whole tray when it was just the round thing in the back. It's made of plastic and if the ice gets jammed, it's knocked off. It should have been made of metal. Also, the board went out and it has been on backorder for a month.

Our Viking refrigerator is pretty high quality. It's also efficient and it’s a good size for us. The dealer was knowledgeable and friendly and we'd recommend them to a friend. It was a very positive experience overall.

I bought a new house and the builder offered Viking. Compared to GE, I picked Viking. However, it's not so great so far because not only were the refrigerator shelves broken, I also get a lot of inconsistent temperatures inside. And everything freezes at the the top and bottom shelves. Things are going really bad. So, there's no good circulation of cool air. I sent an email to them a couple of months ago to see if they can send me a replacement but I don't have anything yet.

I've known Viking for many years then at one time, we had a good offer and my wife liked it, so we got their refrigerator. The quality of the product is good but I have a minor issue with the ice maker. Every time I call for ice, I can't get this to come out. The ice seems stuck, trapped inside between the box and the dispenser. The flap that opens up to drop the ice is always stuck. Viking has sent someone out, looked at it and said I would be ordered a new ice maker. But we have not gotten it yet. Other than the ice maker problem, the fridge performs well and everything works great.

I was forced to buy a new refrigerator because my other one died, and it was a choice between Viking, Sub-Zero and KitchenAid. I bought the Viking because of the $1,000 rebate they were having and I also felt like it had more room. I pack my freezer and refrigerators, so it was the design that I was attracted to. So far, it's been great and it's been a very even temperature. The LED lights are awesome since I can see everything in there. The lady at Bill Smith was very helpful in helping me make the decision. I wanted to make sure the refrigerator was installed right by their installer, so I called them and had them check on things. They were very good. I also got my rebate check finally.

I bought my Viking refrigerator from AJ Madison and they were very nice and very helpful. They answered a lot of questions I had and I was extremely happy with them. I liked Viking's looks and professional-grade. The quality is okay, but there was an issue. There was a dent in one of the refrigerator doors. I'm trying to get that thing sorted out but it's still not been resolved. I've been emailing service at Viking and it's been almost three weeks but it's still not been taken care of. After spending $12,000 on a refrigerator, I would expect a little more response.

When I moved into my house, it had a Viking six-burner cooktop which I thought was very well-done. It was enamel, not stainless steel, but was much sturdier than what I have now. I was impressed with it but it's been there a while so I wanted to replace that. We redid our kitchen about five years ago and thought I would use Viking products. That's how I started looking at the other matching pieces. I do a lot of cooking but the quality of what I purchased is not the same with what I had before. In hindsight, I wish I had just kept the Viking cooktop and had gotten double-oven in its place from somebody else. The stainless steel on the cooktop scratches. I've already had to replace the grates once. Then the temperature on the double oven wasn't getting correct because the hinges were not strong enough. They had to be replaced to the tune of $400. Even after that was done, I still had to have a repairman come again to calibrate it correctly.

I like Viking Refrigerators' style and the water dispenser feature. I've had the refrigerator for almost three years now and Viking seems like a quality product. The value for the money is pretty decent. I would recommend them.

We have used Viking products in the past and really liked it. We have a Viking range and an oven, a cooktop stove, and a microwave so we got a refrigerator and it matched everything else. We've been using it for about a month now and so far, it's good. The experience is absolutely great. It's pleasurable and hassle-free. The only thing is it's not the easiest thing in the world to level in comparison to any other fridge that I've had. But it's not that big of a deal and we got it leveled. Other than that, everything is absolutely fantastic.

We purchased a home which already had two big Viking refrigerators in it. They look nice but we’ve had several issues with them and we’ve had to replace them. And now, the new ones that are just a year and a half old are having issues too so the quality is not that great. There is ice buildup in the freezer and mold in the gasket. And one of the lights already went out. It took a while to get the right people to come out here to even look at them. It’s been three weeks and the issues haven't been solved. I’m not that happy.

A friend recommended that Viking Refrigeration is the best so I purchased one through an interior decorator. The quality of my refrigerator is okay but it does make odd sounds. It's a good experience nevertheless.

I like Viking's quality and style and the way how it works in general. It is up to par. Moreover, the Viking dealer was very good. They were very helpful and explained the different styles that were available.

Our Viking Refrigerator was already in the house that we purchased. It is somewhat inferior. Viking has been a continued problem for us, doesn't seem to be of the same quality as the range as well as the sub-zero refrigerator. If I were to replace that tomorrow, I would replace it with something else. The people I've talked to, both the corporate and local locations, have been extremely helpful. But before that, the person I interacted with at the Mesa, Arizona location was not good at all. I'm very dissatisfied and it was an inferior experience with them.

I renovated my kitchen 12 years ago and purchased Viking refrigerator, stove, and dishwasher. I chose Viking because I thought it was a quality company. My experience with all three of my appliances was less than satisfactory. I had numerous service calls to an appliance repair company for all three at various times. I would never recommend Viking to anyone I know. In my previous home, I had a Sub-Zero refrigerator and a Wolf stove. I never had a problem with either one in the many years I lived there. I am sorry that I didn't purchase those brands again instead of Viking.

Our Viking Refrigerator matches really nice in our kitchen. The guy at the dealer was very knowledgeable. It was a very good experience as far as ordering it and getting it. It has always worked fine except for this last problem that we had. The girl from customer service was very helpful when we had a warranty situation once. It turns out that it was still within the warranty period so everything worked out fine. The warranty from Viking is better on anything that wasn't sub-zero and we're satisfied with the experience.

We were looking for a counter-depth refrigerator and we found an available model from Viking. The quality is good and I like the general design but I do have a problem with it right now. The ice maker isn't working. I haven't had the time to try to troubleshoot it and I don't know what I should do next exactly.

We bought the Viking Fridge Model RVRF336SS on Oct. 31. It was installed on Saturday. The unit makes a loud, buzzing noise that fills the entire house. The noise is jarring and occurs every three hours (we timed it). It has woken everyone in the house up from sleep on more than one occasion. This thing is a piece of garbage. I paid nearly $4,000 for something that I want to throw to the curb. DO NOT BUY!!!

I am not very happy with Viking Refrigerators. They are not at the level that I thought they were like Wolf appliances. It definitely compares with Maytag and KitchenAid and in that range, I think Viking's one of the ones that I would definitely go for. But price-wise, it is slightly expensive. They are also pretty small refrigerators. I wanted the 44-inch and has more options to choose but I did not see many so I finally ended up with the 36-inch ones. Although, it's doing what a fridge is supposed to do and I think that's the minimum we expect to see. I like the compartment arrangement even though the rack arrangement in the lower compartment is small. It's also very noisy and I like to see a quieter appliance than what I have.

We wanted matching appliances but I didn't want a built-in refrigerator because it was too much money. Viking had the other type of refrigerator and that worked for us. The quality is good and we like it.

The exterior view of the Viking Refrigerator matched my oven which is the main reason I bought it. But for what we paid for, I expected better workmanship and service. I like the temperature control in the meat and chill area which I can adjust to whatever I am storing there. The guys at the Viking dealer were good and helpful. But Viking people are hard to get ahold of. I called Viking today and was on hold for 20 minutes and nobody answered. They sent me the wrong parts on the refrigerator, too. I like the industrial look of the refrigerator but wasn't happy with Viking's customer service.

I really like my Viking stove that's why I looked into buying a Viking refrigerator, too. I researched a lot and it seemed like Viking had the least number of complaints regarding breaking down or having trouble within the first five years. I like having two temperatures in the refrigerator. I can pull out the drawer and put a flat and large plate of cake or tart in the different section and control the temperature. Moreover, the Viking team at the dealer was nice, friendly and knowledgeable. They knew what the difference was between Viking and the other manufacturers which was great.

The first person we dealt with at the Viking dealer was really bad at his job. He only did the bare minimum for customer service and didn't really care about it. The second was fantastic, though. She was attentive, helpful and did what we needed to get done with the same information that was provided to the first guy. We've had a good experience with them. The repair company that they referred to us came out the next day to repair our freezer after the other repair company could come only after two weeks. It's really nice that we were given accommodations. Now it's done so that's great. However, the refrigerator is very shallow. It needs to be deeper so it can fit more stuff but other than that, it's great. I'm very satisfied with my Viking experience. They're easy to work with and I appreciate the above and beyond customer service.

I had a Sub-Zero for 23 years and it broke. I always knew about the Viking Ranges but never knew about the refrigeration. When I went to replace it, I had to get something with the same size so I decided to go with the Viking this time instead of Sub-Zero. Viking had everything that I liked about the Sub-Zero. I liked the freezer on the bottom, the drawers, the style, stainless steel, and the three-year warranty. I liked the look of it and it fits perfectly. I like everything about the lighting inside, too. It's awesome. I’ve only had it for a few weeks, but so far everything’s good. My refrigerator didn't come with a kickplate and I am still waiting for it. I’m hoping that it will come soon. It’s been a few weeks and everything's been fine. I love it and everybody who comes in loves it. I think it’s great. It meets all my expectations.

My wife wanted Viking for everything so she bought a Viking refrigerator. The Viking dealer we worked with was great. We've used them before for years. The quality of the refrigerator was fine until it got messed up and then Viking fixed and took care of it and I'm happy. Everything is doing what it's supposed to be doing.

The Viking Professional side-by-side refrigerator has operated for about 7 years without any real issues. However, today the water dispenser activated and flooded our kitchen floor. Thankfully we were home and awake when it happened and were able to figure out if we lock the dispenser the water stops flowing. The ice dispenser works fine, but the water flows even when the ice dispenser is being used. It keeps beeping as it would when locked and someone tries to use it, even though the switch is not being physically activated. This makes me VERY nervous to even repair it as the damage it would cause if it went on for hours and hours (or even days if we were to travel) is nerve-wracking. What if it malfunctions again? The repair guy is coming in a couple days and we hope it won't dispense water while locked.

We worked with the person that our builder referred and he was really nice and helped us out. We purchased the Viking refrigerator as we like its look. We then picked out other Viking products to go with it. However, the refrigerator has leaking problems and I’ve been waiting for about two weeks now to get any sort of service from Viking. It’s been really awful. They only have one person in the Des Moines area who services the product, and when the rep called to set something up, she was really rude and refused to service my refrigerator. So now, it’s supposed to be with the regional manager and I keep calling back every day and nobody calls me back. It's a very poor, runty service with Viking.

I moved from North Carolina to Texas. I had a KitchenAid back in North Carolina and I had mix results, but mostly positive. And I switched from KitchenAid to Viking when I moved to Texas. I walked into Best Buy, saw Vikings, and I liked it. The measurements were such that it fit my house. I've heard their reputation was good and unfortunately my experience was not that good. And I like the layout of the inside and configuration of it. I did not particularly go out and do an experimentation or competitive shopping.

My experience with Viking was very good. My brother-in-law had a Viking stove for 20 years and I went to get one. They had a special on the refrigerator, the microwave, and the dishwasher so I got the whole thing and everything is working well. The reps from the dealer came over and they had good attitude. I’m happy with everything.

I've seen Viking' ranges and other appliances and knew they were more in professional kitchens. And then, I was at Best Buy and they had a model there. I got their refrigerator because the way it was built. The layout of the interior had separate sensor controls for bins inside the refrigerator. I also like the way the freezer is set up on the bottom, and the adjustable shelves. So far, it's good and I'm completely satisfied.

I was doing research and my sister had a Viking range, and then I started looking into Viking appliances. I liked them, plus they were made in the USA, and that's how I ended up buying a Viking refrigerator. It's a good purchase. I bought it from my dealers here in the Portland area. It's been excellent with the reps. The salesperson was very knowledgeable. He offered me different kinds and I said, "Listen, just tell me about Viking right now," and he said, "Okay." The ref I got has two features that I like. First, the temperature is very constant, and is exactly what the ref says. Second, there's a little ozonator inside the ref for keeping the food fresh and not smelling.

The Viking refrigerator came with the new house and works fine, but there isn't a water dispenser and that is pretty annoying. I looked online to see if I could get the built-in but I don't believe Viking sells one with the dispenser. The shelves are not organized that well. They are not wide enough to accommodate milk cartons. So for a refrigerator that stands seven feet tall, it's frankly useless and not worth the price that I paid. I'm not a very happy customer at the moment.

Model DFBB363R 36" Built-in fridge - We purchased this fridge in 2009 during a kitchen remodel. From the first, we felt the quality was not good. Seals cracked, paint on shelves peeled. Then, about three years ago, the compressor went out. Now, today, while our daughter was making cookies, the door just fell off. It just missed her, and caused irreparable damage to our custom cabinet wood and floor, as well as damaging the door itself and interior compartments. Now we discover that this fridge was the subject of a recall years ago for this problem, yet no one contacted us. As it is a weekend, we have not yet been able to contact Viking, but expect them to repair not only the fridge but the damage caused by the faulty door.

I’ve been having a lot of trouble recently with our Viking Refrigerator and it’s been one of the worst customer service experiences I’ve ever had. I liked the great arrangement design in the freezer and that it had a three-year warranty. But, the freezer leaks water onto the floor, which then pools under the fridge and then leaks into my basement. I have to get in there every week and break up the ice at the bottom of the freezer so it doesn’t break the seal. I sent an email to Viking several weeks ago and I was in touch with somebody there and we have emails back and forth. I opened up a service ticket about three months ago and I’m only now starting the service process since it wasn’t until this week that I actually got confirmation. They have a local appliance service person coming out and I’ve scheduled an appointment with them.

We've had a Viking Refrigerator for as long as I can remember. We always like how the line of products look. Unfortunately, our own Viking Refrigerator has been terrible and we had a lot of issues with Viking because of it. We bought a new house and then the refrigerator stopped working. We had contacted Viking about 15 times to talk to them about replacing it but they kept sending somebody out to keep repairing it but it didn't work. They refused to replace it until the serviceman said there's nothing more he could do. So we went about eight weeks without having a refrigerator and that's not ideal when there are kids. We had to have the refrigerator replaced and it's going to be our last Viking just because the customer service was absolutely horrific. They were very difficult to deal with and they're worse than the refrigerator.

I've known all my life that Viking is a good brand. They had a pretty convenient package at Pacific Sales and their people are very professional. We are renovating and so there was a refrigerator, washing machine, microwave and two other items that all had matching faces, so we decided to go with that. The pull out ice tray of the refrigerator is pretty cute. There are little hiccups with the fridge but its quality is good.

My refrigerator from Viking is good, so far, except that it came with the ice maker broken. They had a tech come out and replace it, so it's working. It has a lot of good features and it does the job.

The refrigerant stopped cooling on both our Viking refrigerator and freezer which was troublesome. Ordering the parts took a long time but I was really impressed with their great customer service. There was also an issue on getting a refund with the repair but they worked it out to where everything was covered.

The ice machine in our Viking Refrigerator doesn't work. I've had a service technician out because it's still under warranty but they can't get the parts. They can't even confirm when they're going to fix it. I’ve known Viking products for years. In fact, all of our appliances are Viking. We got the lower end model of refrigerator. I'm not an expert on refrigeration, but I don't think that it's up to par with other units at its price range. Their upper end models may be totally different but the ice maker design of this unit is not good and it needs to be changed. We can't pull the drawer out because the bearings had gone bad.

Viking is a high-end appliance which was in the price range that I wanted to spend on. So I spent $10,000 on a Viking refrigerator. However, its ice machine had not been working and I've had to have it repaired three times in six months which doesn't make me happy though I didn't have to pay for the repairs. But I love the refrigerator's look and quality, and it's got beautiful lighting. Shelving is more than enough for me and my husband though it wasn't as big as I thought it was. I also had a wonderful time with the Viking dealer and they were absolutely helpful throughout that process of having to come fix it. It was an amenable experience.

I wanted a single unit for the fridge and a single unit for the freezer, and Viking had that kind of option for me. However, I've had mixed feelings because the first one I got had something wrong with the door and it ended up causing water damage on the floor of my new home. I was not very happy about that, but they have remedied the problem and I got a brand new refrigerator.Their team was also friendly.

13 years ago, when we built our house, we bought a Viking refrigerator. About two years ago, we put $1100 into it because it quit working. The guy said it was better than new then about three months ago the refrigerator door fell off. They gave us a whole new one so now I have a new Viking Refrigerator. However, I don't like it as well as my old one because I don't think it holds as much. And already, the plastic is cracked in one of the drawers and I don't know how it happened. We had that problem with the old one, but not this soon. The drawer in the new unit is not extra full, it goes in by itself, and you just give it a little shove and it slides in. I like that feature and it's better for me. But my other one have more of a tall shelf on one side so taller things would fit like a wine bottle say and it's pretty. Their reps are very nice and they were very good about getting us a new refrigerator.

We saw Viking at the Hahn Appliance store and my wife specifically liked the style and look of it. The one we bought was the 48-inch and it had the ice and water in the door, and we had a small fire inside the freezer door because the wires melted together. We stood toe-to-toe with Viking ‘cause they just wanted to replace the part. I said to them that the freezer caught on fire so they should replace the refrigerator and they did. They were easy to work with. We got a new one replaced about a month ago but it does not have the water and ice in the door. Other than that, we’re very pleased with it.

We did some research and we were debating between Sub-Zero and Viking. Because of the layout of our kitchen, we couldn't fit a bigger fridge so we decided to go with Viking. We're happy that the freezer is at the bottom, but if an improvement can be made, we feel that the ice maker is not conveniently placed. We have to open the whole freezer to get the ice and there's a lot of cold temperature while we're taking the ice out as well as the ice cubes having a tendency to fall off. But it's very well-built and it shows high quality compared to other products. It's also backed up by a great warranty. As far as the refrigeration, we're so far satisfied and would certainly recommend Viking to other people. We don't have any issues like we had with the range.

When I purchased my Viking refrigerator, it was a good price and the built-in lock on the counter was good. However, I don't know if it's the fridge's or the customer service's fault, but I was starting to get water pooling in the bottom of the freezer. I've got some damage in my wooden flooring and my pantry. I sent a complaint back in February and I'm finally starting to get a response. The technician was out last week. It took six months to have someone come look at my fridge, and I'm not sure why it took so long for them to get back to me. They have poor service and I'm not very happy.

We purchased a home with a 2015 48" Viking Fridge already installed. This unit was older and was subject to a door hinge recall. Doors too heavy for hinge design. After getting factory repair, doors warped and fridge would not seal. This is the good part of the story. After ruining my hardwood from leaks, I was offered a warranty replacement unit for $5,500. This unit was installed in May 2015. By August 2015, we had 11 service calls including visits from Viking Regional Service Director. Poor cooling, icing up, random temperature increases were main complaints. By September 2015, decision was made to replace brand new fridge. We were relieved but that relief was short lived.

I bought my Viking refrigerator about two months ago. We remodeled our kitchen and I just put it in about three weeks ago. I haven’t had good luck with it so far. The door doesn't close and they haven’t fixed it yet since I bought it. They came out and looked at it and they said they had to order parts, and they said they’ll get back to me in a week or two. I was on hold for over six hours one day, trying to get a hold of them. Once we got through, there were a lot of problems. We had to do a lot of it online and then they wanted pictures of the serial number ‘cause they didn’t believe us. It's been a terrible experience.

Authorized repairman left within 5 minutes of appointment and told me to call Viking, there was nothing he could do. Called Viking and they said they couldn't do anything until receiving the full report from the authorized repairman. So frustrating because they couldn't give me any idea when and if I would have a working or replacement appliance. After some sword rattling and several phone calls to PR personnel, we were contacted by Viking yesterday and the problem is resolved. They are replacing the appliance in a different color with a different one than we purchased but at least they did right by us in the end. Now I can't wait to see how they are going to replace this behemoth unit with another in our tight kitchen.

I got a Viking refrigerator because it's a good quality product and I like the appearance of it. I also like the way it's set up securely. The product is very nice and I'm enjoying it very much. My experience with the team at the Viking dealer was fine. The service was excellent and they were pleasant to deal with.

I started my degree in design and have always been very into design, form, function and how things look. I go through all the magazines and when I saw Viking the first time, I thought I wanted those in my home. One of the main reasons I loved the Viking is because it’s very simple, the lines are very sleek, and elegant. I went to an appliance dealer in Spokane, Washington and the salesman showed me all of the appliances. Wolf is a little intense for me.

My wife liked the style as well as the lights of the Viking Refrigerator and the salesman in the store recommended it. Their customer service was also the best. The only thing we're not crazy about is the ice maker. It's got the arm but I don't know if it's done on sensors where it doesn't overflow and doesn't really fill the refrigerator in. But then Viking is great and we love it.

We've owned Viking products for years in different houses. Over the years, their products have improved. We've just spent about $40,000 in Viking products, in building a new home. The refrigerator we got from them appears to be fine. They built a nice product. I don't have high expectations with a refrigerator. It either keeps stuff cold or frozen. We have a separate Viking ice maker that's not part of the freezer or refrigerator, and it's a nicely constructed piece of equipment.

We got our Viking refrigerator through Famous Tate and they took care of everything for us. The refrigerator we got is very nice and I'm pleased with it. It was an easy purchase and delivery, and the quality of the product is extremely high.

I only plan on buying a refrigerator once, so the 10-year warranty from Vikings made me choose to go with them. Everyone else's warranty is much shorter or almost non-existent. We bought it from a huge warehouse store and they were very informative, helpful and could answer any questions that we had. Though we have made up our mind that that's the one we were gonna go with since we had looked at so many already.

When I went into the store of the multi-product and multi-brand dealer, I had a shortlist of what would fit in my house, and the Viking refrigerator was one of them. It's well-rated. I looked online for reviews and did more of my research outside of the dealer store. The refrigerator that I got from Viking is good. I like it a lot, especially the lighting. However, there are two things that I don't like about it. One is that I wish I had filtered water. The second one is that when you use the ice tray in the automatic ice feature, the little bars that measure whether it's full or not usually catch the ice, and then the ice falls back into the freezer and you can't shut the freezer. So then you have to fish up some of the ice. But it's hard to get back there because you have to get down on your hands and knees and slide the big tray out. Otherwise, the ref is working well.

I wanted to make sure everything matched for my wife and that my wife enjoyed it, and that it would look fine in the house that we live in, so we bought our appliances from Viking. I liked their stove and I was hoping that theirs would be better products than the other products right now. So far, nothing has broken down. I like my appliances, and everything I bought is great and excellent. At the Viking dealer, one of the salesmen helped me and as we were talking, the manager came up and then I was talking to him. They were really polite and kind and courteous. I appreciated that he took his time to explain things to me the things I would ask him about (like the warranty). Then he set up the delivery date and everything came out on time. Everything was fine. I have nothing bad to say about the people that helped me there or my whole experience with Viking. They were wonderful.

Viking's price point was within our target range so we decided to go with them. The Viking dealer was good. The product looks cool and people think it looks cool too. The quality is fair but I’ve got some issues and I’m hopeful that those will be fixed.

We were renovating a house ten years ago and the Viking refrigerator was going to fit in to the architectural design better than anything else because it was a built-in. The Viking dealer we dealt with was courteous and friendly. But my Viking refrigerator failed. It had an uneven box or something was wrong with its door, so Viking had to replace it. It was out of warranty so they gave me a new unit at half-price. At that point, they also offered to give me a freezer at a half-price, which I did take. But there are now icicles in the freezer. There's a leak that they can't fix. So I'm waiting for Viking to call because it looks like they're going to have to replace the freezer again.

I had nothing but headaches with my Viking Refrigerator because of the little thing at the top for ventilation. The guy installed it too far to one way. He acted like he knew what he was doing and as though it was no problem. He took the tape off, and put it all the way to the right when it should’ve been centered up. The guy from Pac Sales says they’re not going to do anything about it. I said, “I’m an older person. I can’t take it off.” We’ve got to pull the refrigerator out and the thing at the top.

I wanted to get a very solid looking refrigerator, but it needed to fit in the existing space, which was a little tricky. I had a choice between Viking and one other. But I liked the way the Viking French door refrigerator looks, the layout, and the fact that it fit in the slot. The dealer has been excellent but they only delivered to the garage and they don't do the installation for liability reasons, at least from Mount Vernon location. So I had to hire someone to install the fridge. One issue that I find that in the refrigerator section is if I've got lettuce or something near the back, the fridge will freeze it. So I just turned down the temperature in the refrigerator to see if that would do it and so far, it's working fine. I like my Viking refrigerator - it's very solid, looks well-made and has a nice warranty.