Viking Refrigerators

My Fridge and Freezer are now 14 years old at this point, and as they aged things got worse and worse. Since the day we got these 20 thousand dollar refrigerator and freezer, we have had problems with them. First of all, the fridge has to be manually defrosted every so often since the thermostat never worked, and now the freezer is no longer freezing, and yet the fridge is. The freezer stopped making ice after the first power outage years ago, and has never made ice since. The fridge starting to now rust because we can’t defrost it right away.

I bought a house that was newly constructed and the builder/seller put Viking appliances in the kitchen. They all work great, but everybody talks about how great Viking stuff is, and the dishwasher is smaller than the one I had in my condo. That might be a builder choice though, because it's in the island in the kitchen. I also have two issues with the stove. There's no timer, so when I put something in the oven, I have to use the timer on my cellphone. There's also no little bell that goes off when the oven is preheated to the level I need it at. I have to pay attention because, when the light goes off, then it's ready. On the other hand, the refrigerator works really well. The best part about it is I don't think about it because it works as intended.

Our Viking refrigerator has been repaired five times and the unit's not even 10 years old. I've had problems with the oven and with the dishwasher. I've had a microwave that's had to be replaced. Every single Viking appliance I have is pure crap. The guys who were recommended through Viking were awful. I had to do my own research to find somebody local to work with. The parts have been very hard to come by, and the warranty service is next to impossible. It's been awful in every possible way. The products are expensive but they're bad. They're not made to last.

We bought a whole kitchen suite - a fridge, a range, and a dishwasher. Everything's been good. We bought it through an online vendor. When I ordered, they were very clear on what to expect. I registered for the Viking warranty card that came with it. The vendor has an extended warrant to cover labor but not parts. Our dishwasher came damaged. It must have been dropped, and it had been a headache. But Viking has paid for a service guy to come out three different times to fix it, and finally, it's fixed. We've been very pleased.

We have a complete Viking kitchen. The refrigerator compressor failed. We wanted to keep all of the appliances matching so we got another Viking refrigerator. The size is great. We're very comfortable with it. We like it very much. It's the same Viking that we had prior to this. The only difference being the ice maker is on the inside of the refrigerator, and it doesn't have any water or ice that's accessible without opening the door. The ice maker does not make a lot of ice. It seems that there's a little wire apparatus in there that as it dumps it goes up then comes back down, sets it when it comes down and touches ice, it'll cut off. It'll stop making ice. We've got in the bottom of the bin a total of two or three inches of ice. My wife and I have been discussing that and trying to figure out who we needed to call to get out here to take a look at it. We don't use that much ice. There's only two of us in the house. But if each one of us gets a glass of ice in the morning, we probably got enough ice in there to do one more glass.

Viking Refrigerators offers a good product that has fair value. We had an issue right away where the water filter leaked. So, we had to wait a couple of weeks. We couldn't use water and get ice. Viking just put in a new housing piece and filter the other day. It works good.

They delivered the refrigerator based on when we wanted it delivered. But since we received it, the ice maker doesn't work and there are a few issues that is going on with the fridge. I need to contact Viking to have someone look at it. It would be good if Viking could contact the customer after the purchase to make sure everything is good. If there's something that needs to be looked at, then they could send someone over.

Viking makes good quality products. The Viking refrigerator that I bought was affordable. It was 5,000. It’s a French door. It has that commercial look where there's nothing protruding from the doors. No screens.

The fridge has great quality. Having that professional restaurant kind of look is what we were going for. So I liked all that coming together about the fridge. My wife was concerned about the height because it is a very tall unit compared to most people's home units. But the more important thing is we knew we wanted a very nice built-in kitchen. It's built into the woodwork around it and that was a good look. It checked all the boxes that we were looking for. We knew we were purchasing the higher end thing, and we're very happy with that. The ringing doorbell thing when you leave the fridge open is my favorite feature but it's also my least favorite because it's annoying, but that's the point. I like that it's there.

We spent a ton of money on Viking. We put a ton of stuff in and the double oven with French doors was our longest lead item. It was a six-month wait. We bought this stuff in September, and it didn't get installed till early April. Everybody was blaming COVID. We've got everything in now and running, but initially, we had a rough install. We ended up doing a lot of it ourselves 'cause our installer couldn't get the double range. It was easy though. They just had to move the outlet box. It was sitting in their way, and we put it right in ourselves. That was our experience with Viking, but so far, it was just more or less our installer. The appliances themselves have been working fine.

Our Viking refrigerator broke down three months ago. We were able to get it fixed through Viking a week ago. We had to go three months with no refrigerator. It was disappointing that for such a large region in Northern California, they only have one company that we could work with. And that company, unfortunately, it took them three months to get it done for us. We had to wait on one company to figure out how they could fix the refrigerator. They ended up coming out a bunch of different times. And it was a disaster. We paid for the appliances within the sale price. And we understand the reputation that came along with Viking. So, it's something we wouldn't expect. The real test of time when you're paying for these high quality products is the service that you get. That's the selling point. It's not worth it if I couldn't count on things happening when they should in terms of need.

We had various other Viking appliances and the delivery time was the most attractive of anything else that we considered. The Viking refrigerator is sufficient and looks good. The techs installed it and left me the instructions. They were good and very helpful. There was an issue with the initial installation though and they had to come back. And I'm gonna have to have them come back again because the icemaker in the freezer section doesn't seem to be working.

We like the Viking refrigerator a lot and we're happy with it. There are issues but it's being very picky -- things not being perfectly rectangular and perfectly aligned and having the same width of a gap all the way through the entire gap. But overall, it's a really nice refrigerator. It's quiet, it's working, and it looks neat.

I like the Viking refrigerator and I love the fact that it's built in and counter depth.

I like the style of it and the quality of the refrigerator and I got a good price. The only issue I would have is the front adjusters that are supposed to lift the fridge up and adjust the height. The ones on the front kind of broke so I have a piece of wood stuck under there to level it out. I thought they were kind of cheap, given the rest of the fridge. But that's about the only thing that I found that I have a problem with. Other than that, I like the external appearance. I like the lighting and everything's metal, even the inside shelves on the doors feel really solid.

There's a lot more space in the fridge than we had previously, which makes it nice to be able to use the doors. Also, the water machine works great. I like it. It doesn't have an ice machine showing on the outside -- it's on the inside of the fridge.

We've used the refrigerator for about a month and so far, so good. But there's a drawer that is a very cheap one compared to the price. They could have spent more money to come up with a better drawer than a plastic one.

My husband picked out the Viking refrigerator and it wouldn't be my first choice because the freezer space is horrible. It's not big enough. We have a family of five and we're constantly shoving things in the two drawers. I'm not a big fan of that. I would rather have the side-by-side refrigerator freezer.

I have all Viking appliances in the home and I love all of them. The refrigerator is a good size and it's nice to have the drawers that I can move so they don't just stack on top of one other. I can have space between the drawers to put things and I can move everything around that needs to be cooler.

I'm not very impressed with our Viking refrigerator. We've had a repairman out and there's still an issue. When the crisper drawers slide, it makes a scraping sound. When we close the refrigerator door, there's something in the hinge that's making a loud click. I reported the crisper drawer. They said that's the way it works. The door hinge clicking sound happened after they came out, but I intend to have them come back and look at it.

Our refrigerator wouldn't hold temperature since we moved into the house. It's only about a four-year-old Viking and it seems like the sealed refrigeration system is faulty. And even though it's under warranty, both Viking and their authorized service has not honored the warranty, and the authorized service provider is now not responding to calls. The third party person was generally rude and gave me incorrect information. I have a warranty card that says the full sealed refrigeration system is under full warranty for 6 years and the limited warranty till 12 and this person was telling me that it's out of warranty and they don't cover anything in the sealed system. People should go with Sub-Zero Wolf.

We got a developed house and the Viking refrigerator was already installed. You can do different temperatures. So far, it seems perfect. There is only one thing that I am confused about. I'm confused about their warranty and if you need to register the product.

We love the Viking refrigerator. It looks good and it is reliable. The feature that my wife likes is the door closes itself automatically. If you leave some of the doors open, the shelves close automatically. Also, it has the feature of the icemaker being independent. The arrangement all over is really nice. It’s also great service. We had an issue with the fan and they sent someone in two days. He examined the refrigerator and identified the issue at hand. He ordered a replacement and he was back the following week.

Viking is a brand that's well-known and it's a family preference. I love the refrigerator from them. It was put in a new construction home that we don't actually live in yet so it's just sitting there. Customer service was excellent. There was great communication and follow-up. I had an issue with another appliance I got and there was a speedy resolution.

Our kitchen is set up for a built-in refrigerator. Since we were needing a new refrigerator and didn't want to remodel the whole kitchen, I was limited to brands that offered one that fit the dimensions of our space. I looked at a few different ones and the Viking one stood out to me. I went to Best Buy as that was one of the stores that the associate presented.

My Viking refrigerator is a built-in, two side-by-side, with an ice maker. No water dispenser. A bit bigger inside than what the Whirlpool that it replaced. Stainless steel. It's on par with the others. We would like to have had a water dispenser, but Viking didn't offer that. And the motor is a bit noisy. But it's a good refrigerator. It's worth the difference in money from a Whirlpool.

We used Viking across the board for the refrigerator, the double French door oven, the stovetop, etc. A huge thing for me was the 5% kickback that they did. When they gave me back 1,800 bucks, that was a win. The Viking refrigerator is big. I saw the dude take it upstairs, and it was gnarly for him to get up. I like the shelving and the way they have the soft-close doors. The ice machine pumps ice out super quick. It’s not clear ice, but it's close to clear. All that stuff works fantastically. It also has that very clean, almost luxurious look and feel to it. It could be a lot more feature-driven though. Also, once that warranty goes up, they’ll want three grand to fix it. But all in all, we're great so far.

Viking is super helpful but I wasn't too happy with the Viking refrigerator. The first one broke down. The compressor went out. Before that, the lights went out, so I had a repair guy come out several times. Everything was returned under warranty, and the service was awesome. They gave me a brand-new refrigerator after two years. However, sometimes the fan's running too much. It's happened two times, but it seems to be running okay now, so I'm gonna wait and see.

The process of purchasing the Viking refrigerator was a little difficult because everybody was out of stock, but when we finally found a place that had it in stock, it was great. The installers came back today because the bottom hinge on the door and the spring sprung on it. So, they're ordering the part and then, they'll come back and fix it. But everything else is working good and the quality is great.

Viking and Wolf are high-end brands. We had had Wolf before and we really liked it. We went in to buy a Wolf product and the lead time on them was much longer than the Viking products. Ended up purchasing the Viking products. We wanted everything to match. We bought everything from the same brand so it all matched like we had in our other home. We bought a Viking stove and oven. We were redoing the kitchen.