SunSetter Awnings Reviews

At my church, I am the local missions director and help run a food pantry. We work out through the backside of the church on the south side, no shade, but the last two summers have just about killed us. I've seen SunSetter Awnings over the years, but I've never had one. After we decided that's what we were going to do, I started googling retractable awnings near me, and they came up.

We had a SunSetter Awning before and it lasted 25 years. We liked the way it held up, so we got the automatic one that goes back in if it's more than 45 miles an hour wind. It looks like it's really nice, high quality. The people down in Wilmington that put it in there did a real nice job. They were courteous and knew what they were doing.

I had a park trailer, and a big 20-foot awning on it, and I loved it. I sit out here in the morning and drink my coffee. Last year, I turned around and got a park house, and it has no awning on it. All I got was a little umbrella I sat under. I told my wife that I’m going to get an awning put on.

I had recently put in a pool and the area outside my patio gets a lot of sun. My friend in my neighborhood and her husband had purchased a SunSetter awning about three years ago. I had been over several times to sit under it with her and I just really liked it. So I called SunSetter and I set up an appointment. Their rep came out, looked at the area for me and walked me through what to expect. We went over prices, I thought about it, and then I chose them. I went with the premium awning which has a 15-year warranty on it. I got a color with a little bit of a contrast to the siding of my house. I also got the LED lights on it and the wind gauge.

I chose SunSetter because of the fact that they were associated with Costco. The research that I did online indicated that they were a very reputable company, too. I am a bit disappointed. We had two awnings ordered, and apparently, the person who came out and measured the smaller second awning provided some errors. My understanding is that the team that came and installed the first awning saw that error and made corrections in the measurements for the second awning. They're going to finish the job tomorrow. In addition, they didn't provide a long enough cranking mechanism for the big awning. I find extending the awning to be quite easy, but retracting it requires a lot of power. Fortunately, I can do that, but it's a workout.

I chose SunSetter Awnings because it was through Costco. Everything was good with customer service.

We had an electric awning with a manual backup installed by SunSetter. We've engaged it twice and it's worked fine. We enjoy it and like the aesthetic appeal.

Setting up umbrellas every year was tiring, so I decided to look into purchasing an awning. We came about SunSetter while we were having our chimney cleaned.

I went with SunSetter Awnings because of the name brand. It was a good experience, and I had good people to deal with. I thought the price was a little bit high, but I also know that I got a good quality product. The installation process was good. There was one little issue, but they’re going to fix that.

The awning I got from SunSetter is 14x10, with black and white and gray stripes. It has LED lights and the wind thing that brings it in. I had two other awnings from Shades of Cool, and I just like them and wanted another one when I moved.

I wanted to remove an existing awning that was stationary and put in a retractable one. When I went online, SunSetter came up with lots of reports and pictures, so I saw how they looked. I called them and went from there.

I love the awning. I already have it sitting out here because it's so nice to have a covered patio. The SunSetter Awnings team was very professional, did a really good job, did it quickly, and the salesperson, Dawn, was very nice to me. She knows her business and knows exactly what she's doing. I would’ve liked it to be less expensive, but I wouldn't have gone ahead with it if I wasn't okay with the price.

I lived in California and decided to purchase an awning at Sunsetter because of the west-facing sun in the afternoon. We chose a manual awning with a bold stripe to highlight the exterior colors of our house. We’ve barely used it since it’s still March. They installed it early on purpose before the heat started, but it seems relatively easy to use.

The installation guys did a 5 star job. The appointment scheduling part of it was sheer disappointment. The number of times they changed appointments was ridiculous. Finally, the final product is not even what I had originally selected! It’s a different color altogether! Nobody bothered to check with me/notify me, nothing! Emailed them about this, no response yet. Only consolation is that this was through Costco, so I think there is hope! The installation guy assured that someone will reach out to me about this with a solution. Overall, disappointing experience.

I am extremely disappointed in this product. I purchased one to replace one that had failed after 6 years- all the other blinds are fine. The new one is far inferior- it looks slightly different, does not have the "EasyShade" logo like my others, and upon installation it is already FRAYING on the edges which NONE of my over 6 year old shades have! At $950.00 for a single shade I would expect similar quality to my past order. Would NEVER order again - seems this shade is a fake made in China.

I would love to give you an opinion, both pro and con on the awning but I have not received it. It was ordered on December 19, 2024. It is now March 10, 2025. I have not heard from the salesperson or the factory about the status of my order. At this point I don’t care if I have it or not but if they’re not going to get it to me, they need to refund my half payment that I made are back in December. And a little goodwill compensation on their part at this point being the paperwork said it would only take four weeks and we are now looking at 13 weeks. So based on this information, I have given you at this point I don’t think you want me writing a review because it would not be kind. Thank you.

On day 2 one of the self adhesive LED’s fell off the arm in the middle of the night banging on the house. On day 3 a second LED light fell off another arm sometime in the night. TCA has been advised and all 4 LED’s are now plastic tie wrapped to the arms. To be clear, Aubrey (sales) was great & Drew (install) was great also.

The installers arrived at 7:45 am. We had a brief discussion of placement of awning. He got right to work and quickly installed the awning. Then he adjusted everything, and attached power cord to wall. We then reviewed the operation of the awning, paid the balance and he left. Job well done. The only improvement I would recommend is to install the power cord in conduit. That would make it a little better. It is early March so it will be a couple of months before we can enjoy it.

Best purchase I have ever made for our home. The awning looks amazing and was like adding a new room to our house. The lights, roll down privacy screen and wind sensor were great add ons. Installation team was awesome. They showed up on time, were professional, and also very polite. Couldn’t be happier!

My wife's ex-mother-in-law lives next door to us and she had a lattice thing. She sits out there and the sun hits. The lattice thing would fall off when the wind would blow badly, so for Christmas, I got her an awning and that blocks the sun on that side. Initially, I googled “sunshade” and SunSetter was the only one that came up, but I have bought an awning for my work trailer from them before as well.

The awning is a good product, and the fact that I could get 0% for 12 months was the deal clincher for me. The sales guy was great. When he came, I wasn't even intending to buy anything, even though I wanted it. I wanted him to look at our house and get an estimate of what it would cost. But we talked about it and before the end, I just said, “We'll have to do it next year.” Because we just remodeled and moved in there, so we had a lot of expenses. But then he told me their offer and I got it done. I don't have to worry about waiting until the spring to do it. We got the retractable one and it had all the safety features. It was perfect for us. We live at the top of a hill, so there's fierce winds, and that was part of the reason I wanted that model. It puts itself back up and then we don't have to worry about it.

On our lanai, the sun would shine in the afternoon by our table, and it would get hot. We got a SunSetter awning and our experience has been perfect. We waited about three weeks after we talked to them, but they did the installation in a couple hours. I would recommend SunSetter.

I looked at advertising for awnings and SunSetter came up and there was a coupon. So, I called them. I had a top-quality experience with the sales rep and we’re in the process of getting the awning installed. The awning seems like an excellent product. It retracts if the wind is blowing and it has lights. You can control the awning remotely and it extends.

My awnings work well. I had three awnings, and the most recent one quit working. I’m a little disappointed at SunSetter Awnings that it quit working.

SunSetter Awnings is an old name. Also, we moved into a new community here in Camarillo in California. One of the neighbors had SunSetter put in and told us about them. I was very impressed. We also had an issue with internal shades that we needed to do. We went to the company that we knew. It was highly recommended for the interior shades and realized that they also did retractable awnings. We saw SunSetter that was displayed in their showroom. We liked it.

I have quite a large deck and I've been wanting to get something to use on it to give me some shade mornings in the summertime when it's so hot. I've known a few people that have SunSetter, and they really love them. I knew there were cheaper brands out there, but SunSetter has a very good reputation. I probably could not have done it 'cause I'm on Social Security, but my son got it for me. He asked me what I wanted for Christmas, and I told him I wanted a SunSetter.

Spoke with gentleman after 3 weeks to get an estimated installation date. I was given 3 reasons why he couldn't in an unpleasant tone. Another gentleman then explained it would be 8-9 weeks before installation. Since I didn't hear any more, I left the city. I think it was 12 or 13 weeks before they made contact. While I was out of town, I received several calls telling me they would install on a certain date and asked me to confirm. I never confirmed.

The quality of my SunSetter awning is top-notch. I had no issues whatsoever. The mounting of it was very simple. It was a little heavy because I got a 20-foot long one, but I was able to do everything by myself. Overall, my experience was great. I did it all through the internet, and everything was as described. It came in a nice, round, very protected tube that was delivered promptly with no damage. It worked perfectly. I feel like I saved about $1,000 with the deal they had. I looked at several on different sites. I decided to go with them because I've heard their name a little more, and I'm glad I did. What I ordered is exactly what I got. It was installed exactly how they said it would.

We've had a Sunsetter shade for 15 years, if not longer, and absolutely love it, then all of a sudden, the motor quit working. We decided we needed a new one and got the same one as a replacement. Our shade outside is great. When we push a button, it comes down clear to the base of our doors and it stops anywhere we want it to. We could also push the button and it goes up. We've never ever had a problem with it. Overall, Sunsetter's product is great. They're made beautifully and the quality is absolutely wonderful. People would never be sorry if they got one. My son has a big sunroom, and he might buy three of them to fit his window in his sunroom.

I got a different representative from the first time I bought a SunSetter, but all the people have been really nice. I've bought a bunch of awnings. I have an awning on the back of my house. I have sunshades on the front of my house. It's motorized. It was a lot of options. It's an option we could have got on it when the wind blows, if the wind blows too hard, it would close automatically if we weren't home. But we chose not to get that option. We just close it up before we leave home. We don't leave it out. It's great quality. We've had it going on four years. It hasn't faded. As a matter of fact, I got two awnings. I have an awning down on my house in Stone Mountain, Georgia. It's bigger. It shades the whole deck.

SunSetter Awnings has a good reputation. The installers were outstanding. However, the awning was late. Something was on back order. That was the only problem but that was not in their control. SunSetter has good customer service and suggestions about what would work. I was very pleased.

The area where I wanna put a table was too sunny. I called SunSetter and I had a rep came over. The reps were very nice. They explained everything very well and I liked the products. They were very prompt, too. I had a good feeling and I went with them. I got an electric one with a stripe fabric. The installers were also nice. They did a good job and were quick. They also explained the function of it. I'm very pleased.

We replaced our SunSetter awning. The hurricane blew it off. My experience with SunSetter was excellent. We put on exactly the same one. It's motorized and solar. We've got four of SunSetter's awnings, two on each of our two residences. They've all been fine. They're in different cities and both of the installation teams were excellent.

I was familiar with SunSetter and doing my research, they had the type of product that I wanted. I also had them before and the one that I had tried worked well. I put the new awning outside of my sliding glass doors, and I got a motorized one with a remote control so I can operate it from inside. It helps moderate the sun and the weather. While I wouldn't liken the installation process to watching a good movie, it wasn't all that bad. If someone has a requirement and a need for an awning, I would encourage them to consider SunSetter.

Sunsetter is terrific at calling back when I call them and they always send someone out. Everyone has been so polite, including the workers, but so far, my experience with them has been a little crazy. On 9/26, I ordered an awning, then it was installed on 11/22. On 12/27, they came for an adjustment because it was off-kilter, then on 12/29, the retractable arms that go back and forth broke altogether. One of them fell off, and with the weight, the other one also collapsed right in front of my window. I waited to get my awning working and when Sunsetter came back the other day, they wanted a service charge for it.

Two guys from Sunsetter came out, and they were extremely nice and professional. They explained everything to me. They gave me the options that I had as far as the colors. I showed them exactly where I wanted the awning and it turned out it was the perfect location. So it was good all around. The installation was quick and easy. I picked an awning that was not in their showroom so they had to order it. When they came out, they did the job. They cleaned up after themselves. They even put in an outlet to the outside that I really wanted. Overall, Sunsetter had good options, colors and reps. It was quick and painless. I felt very comfortable with them.

If an awning is what you're looking for, SunSetter is a good company to go with. They were very responsive. Everything was handled very nicely, and I was very happy with everything. The guy who worked with me for the renovations recommended SunSetter products, so I went on their website and ordered it from there. The website was fine in terms of having choices, but I did not do it on the website because I'm blind, and the website was difficult to navigate for me. I had somebody sighted working with me to pick out all the options. I just wanted something that was motorized, had a remote control, and matched the house. Simple and easy. That's how I like it. That was what it came down to. Is this thing gonna be sturdy? Is this thing gonna look nice with the house? And is it gonna cover the space that we want to cover? It does all of those things. I love it.

The installation part was good. The installers came and did what they said they would do. The girl showed me how to work everything. We have some issues with when they could come and install it. It snowed and it was too cold, so they couldn't drill into the siding. We have opened it when they were here to make sure it all works. But we have not used ours yet. It was installed late in the year. Our in-law's quality is great. They get wind up there. The awning would shut when it got windy. The installers shook it a bit to show me that the wind sensor is working. They showed me how to use the remote and added a valance type thing on the front. We use the awning up at the cabin all the time. We like it. We'll enjoy ours. It goes out the full length of the deck. We would recommend it. However, the sales process was a little frustrating. It depends on who the service provider is or the salesperson. You can get different people if you're in different areas.

The salesperson was good. He was the local guy that does everything around here in San Diego. He was pretty much no nonsense type and gave us a deal on certain things, but everything including the installation cost ended up being still a lot more money than I thought. The prices have gone up a lot in the last six years.

We purchased an awning from SunSetter because the sun is very bright in the mornings. It's also very difficult to sit outside and have to face the sun. The team did their job very well. They were also very efficient. Everything went well.

I needed an awning to keep the sun off my dining room table and I researched all the products. SunSetter was the best that I could find. I also liked the reviews and the ease of installing their awnings. I've seen and watched a lot of videos on them. Their team was fine but there was a two-month delay in getting over here. They had a problem with the solar unit being shipped on time. Other than that, I haven't installed the awnings yet since it's winter here. But it should be straightforward and shouldn't be a problem. SunSetter has a really good product and I'm going to order another one in springtime for another window.

Our previous Sunsetter awning was manually operated and it was 30 years old or more. It was getting very beat up and wasn't opening and closing anymore. Besides that, we were happy with the product and we assumed that a remote controlled awning would be an even better investment. The installers were very wonderful people. They were very professional, courteous and cleaned up after themselves. They went step through step on how to operate the awning properly and what we needed to do in case of an emergency. Overall, my experience with Sunsetter was fabulous. I was extremely satisfied and would highly recommend it.

We got a SunSetter awning to get my husband out of the sun because he gets skin cancer really easy. The SunSetter team was nice. As far as the awning, we got the remote control. You can work it manually or by the remote control. The only thing that I have against it is that they didn't tell me that when the wind blows you can't have it out. I thought you could be able to sit out if it was misty rain or there's light rain, but they said no water can get on it. It rained all summer, so we haven't hardly used it. Other than that, the quality of the product is good.

I've heard about SunSetter before and I've seen their product. A family friend had one and I was on them, but the particular one I wanted is the biggest one they make. I tried to find the best time to get the best deal. On Labor Day weekend, there was a deal going on with Costco and I bought the awning. It was a good, smooth process and the team was solid. It just takes a little while for them to make them. It's six weeks.

I'm happy with SunSetter Awnings. They were on time. They did what they said they would do. The product was as represented. I purchased two awnings from them. They're both retractable. One is a roof mount and the other is a side of the house mount. I had the higher end fabric and the remote system for both of them. And they both have the wind sensors. I wouldn't have got the second one had I not liked the first one.

SunSetter Awnings was a name brand and we knew that it was good quality. Everybody has heard of it. We got the retractable awning. It's green and tan striped with a scalloped edge. It's the biggest one that SunSetter made. It was supposed to come on July 8th, and it didn't come until October. SunSetter kept saying it was backordered. I was not happy with that. The company that we got it through said that it wasn't anything they were doing. They were trying their best to get it through. It was whoever made the awning, it wasn't getting it to them quickly enough. That was months, so the whole summer, we couldn't use it and that was disturbing to me.

If anybody around here wants to get one, I would recommend SunSetter Awnings. They were timely, efficient, and courteous. Everything I would want from a company. The installation was quick. The installers seemed efficient and obviously knew what they were doing.

We have a backyard that doesn't have any real shade and we needed to block some of the sun. I shopped around and I had another company give me a quote. Then I had Ryan at SunSetter come out and he gave me a reasonable number and I like the product. The awning we got is pretty standard. It's motorized and it's installed underneath the eaves in the backyard. The installation was done quickly. Ryan and his compatriot came out and they had it done in about two hours. We're very happy with the awning at this particular point and we're waiting for the summer so we can use it.

I had a very good experience with SunSetter Awnings. I got the best awning, because I talked to my salesperson and he explained that there was an electric one that would retract itself with winds. The salesperson, the person in the office and the installers did a good job. They were very nice. Now, my tenants want a table to sit with the awning. The material is very nice. They love the awning. They are appreciative that I got that for them because there was a lot of sun.

We have a front porch and we decided we needed something on it. I've got experience with awnings and SunSetter looked like a really good one. The sales rep who helped us was very good and helpful, so were the installers who also showed me how to operate it.

I bought two new properties and needed awnings to get some shade from the sun. I went with SunSetter because of my past experience with them and the quality, although the price is a little high. The sales reps were very good and smart individual and the installations were fantastic. The install crews saw some potential problems. We discussed and they made some adjustments. We got one awning that's manual and the other is motorized. I like the manual quite well. We used it through the end of the summer. We installed the motorized one in late October when the winds kicked up. I've only deployed it once and I've kept it in because of the winds.

We haven't got the SunSetter awning up yet, but we love the awning. We had to replace our old one. Our old one was a SunSetter and we've had it for 16 years and it was getting little holes through it. We have real bad sun and the sun wore through. It was time to be replaced. We liked it. It held up well. We use it all summer long because we have a big deck on the front of our house, and we sit out there all summer long. So, it's left out in the summer, and then we roll it up in the winter. It held well during the storms. Overall, our SunSetter experience has been fantastic. We've recommended it to a lot of people. The awnings are easy enough to put up. We liked that we could put it up ourselves.

We just bought a new house that's on a lake and we wanted something to cover us on the back porch facing the lake. We have another place in Milton, New Hampshire and we'd already been in touch with the SunSetter people out of Maine. So, we already learned a lot about it. I just looked up who services our area in Salem. Sean, the rep, was great. He came out to the house and worked with us on the selection. Then, we went out to his office and he showed us all the ins and outs. He gave us a fair price. When I used the awning a weekend ago, our receptacle was blown up so I have to put a new one. The installers tested the awning when they were out there and they had us open and close it with the remote. The other time I saw the awning open was when my brother was over just to show it to him and we haven't used it since. But it seems to be a good quality product.

I ordered the SunSetter awning from Home Depot's website and I did the installation. It was very easy. The quality of the awning is great. It has a nice color that matches the other sunshades that I have and the motor works every single time.

We had a new kitchen and we looked at multiple different options and SunSetter seemed to be the most ideal choice to shade off part of our deck. There were two separate local installers and they did not communicate, and it may be that one of them poached on the other one. We asked for one company and ended up with the other one. I didn't find out that we were dealing with the other company until I went to write the check for the deposit. But it all worked out fine. The experience was great with the people who installed it. It took eight weeks for the awning to be made and it went from being fall to early winter. We bought the awning to help shade the deck for when we use it and it became too cold to do that. We also used the awning to shade the kitchen windows when the full sun was on in the morning. But in the winter, we didn't want to do that because it warmed the room, so we've used the awning exactly once since it was installed.

We've been using the deck more and we had a table out there that we'd sit at and it had one of the umbrella-type things on it. But with the awning, especially in the summertime, we're looking forward to it. It'll give us more time where we can be outside and will be more useful. We came to a place where we financially could do it so we did it. There's not a lot of options for where we are and SunSetter is the most accessible. We got one of their promotional things and then, we talked to the people. They were clear with the directions and answers to our questions so, it felt like the right thing to do.

I have the SunSetter Easy Shades and I got it originally for the price because it was on Costco's website. The reps have always been wonderful and the products last a long time. When things go out, SunSetter will send you what you need and not upsell you.

I needed some coverage for my patio that was good for heavy sun and some light rain and the installation team was very resourceful. We couldn't install the way I thought originally but the installer explained and worked with me to putting an angle that would work great for my case. They were very accommodating. The service with SunSetter worked well but one of the products came in the wrong side. So, I asked them to replace it through the warranty. And they already scheduled for the replacement.

We're happy with the SunSetter product. We like it. It looks nice. I like the way they mounted it. It seems like it's gonna be really durable. They have very nice and very accommodating people. It's just it took forever since we saw the guy in Costco. It took three months to finally get the product installed. Then they had charged the credit card more than a month before it was even put up. So, the process was clunky in that regard. It could have been a little bit smoother. Then some of the parts that they needed were not shipped and they had to wait. So, we had an appointment, the guys came out, and they were gonna install it. Then they said, “Oh, we don't have the right parts.”

I had an older awning on the house, and I did a lot of work to the house, and the awning wasn't of good quality. I found SunSetter, which is, from what I understood, very good quality, and it was good quality. We got a nice awning. I got the higher-end fabric and it's good. The installers did a great job too. Whenever it's bright and sunny, I use it.

We have a pool house connected to our pool, and there is no shade at all out there. We have the largest SunSetter awning put on the pool house. It covers a good chunk of the area out there between the pool and the pool house. We use it during the heat of the summer. I would recommend it.

Installer said it would be 6-8 weeks. We waited over 12 weeks. We called your approved dealer (Gutter Helmet), 3 times. They were not able to give us any answers as to why the longer wait. We were hoping to enjoy it during the Holidays.

Staff members, Jamie & Ray, were professional, responsive and helpful through this process. Installation of product was disappointing. All parts for tie down not available. Edges of shades not centered with opening. Customer inspection after installation revealed fraying on some of the shade's edges. New product has been ordered for replacement. To be installed January or February. Our patio has a Western sun exposure and the "shade" provided by Easy Shade is much less than expected by customer.

Remote control is impossible to program with the written instructions enclosed with the shade. I had to seek outside help to program the remote control. Sunsetter does not have any direct or live contact to get help from a customer service agent for advice and support. There is no tech support help for commercial property managers and service technician installing the shade. This discourages me from considering Sunsetter purchases in the future.

We retired and now, we have more time. But there’s a lot of rain in Pittsburgh and we cannot enjoy summer. We have the grill and if we have the awning, even if it drizzles, we can enjoy the outdoors in 80 degrees weather. Other than the very delayed follow-up from Jeffrey, the rep, the experience with SunSetter was very good. Maybe they can make the website’s user interface friendlier. It would help with figuring out what would be the right size. Because I started out with one size and then I changed it after I measured everything.

I read about three vendors, and most of the feedback were leaning more towards SunSetter's quality. I picked that one and ordered what I needed. I decided I was gonna get two awnings, which was a lot. It was about $10,000 worth of stuff. I got the first awning and I liked it. I decided to get the second one, but it came in with the wrong color. I ordered a light beige color and it came in dark brown, which was a huge piece. That was no fault of the installer though. It was just the wrong cover, and I couldn't have it sitting there right beside of another one that was beige.

We've had an awning for a number of years and we wanted to add another one to another part of our backyard. I've used SunSetter before. Their sales team was great. They were very professional, kind, and nice. We recently got a 16-wide remote-controlled gray porch awning. It is not overly expensive, but it sure seems to be worth the product and the price seemed to be well-matched. The installation was efficient and well done. We love our new awning. It's made our outdoor space far more usable. It's year-round usable now. We're in a hot climate and the space without the SunSetter is simply not usable in the heat of the summer. We recommend SunSetter without hesitation.

We had put a deck on the back porch and it's so hot there. We're tired of using umbrellas. So, we called SunSetter up, we liked what they had, and they came and hooked us up quickly. We discussed everything and they told us exactly what they were gonna do and how long it was gonna take, and they kept their word. Everything was like they said. SunSetter is awesome. Everybody loves it.

Our SunSetter awning's quality is good. It was missing a part, but it took me a couple emails to get someone to send it out to me. I wish I would have been told when I first ordered it that they had a huge delay. Initially, when I ordered it, it said it would be four to six weeks. Then at the end of that, I emailed and they said, "Oh, there's a delay." But they didn't say how long it would be. After the third email of asking, I got something that said they were waiting on parts. It was gonna be another month. It ended up being an extra six weeks. So, it was twice as long as I thought. They should have said as I was ordering, "Hey, instead of six weeks, it's gonna be 13 weeks. Do you still want this product?"

We moved down here to Lincoln and we were downsizing because of our age. We had the patio extended and we're looking at extending the roof, but it was not worth the money. An awning would be a better alternative. We went online and one of SunSetter Awning’s local contractors came out. The guy is no longer with the company, but it seemed like he was a square guy. We had an issue with SunSetter because we were told that it was gonna be about eight weeks to get the awning manufactured and delivered. But we just never got it. The rep called and said there was something with the material. The crop of material that they had was not good so they will redo it. They were waiting for more material. So, it was delayed.

I couldn't attach the awning to my house because part of the yard that I wanted done was right off of my pool cage. Sunsetter could have attached it to the pool cage, but then it would've been too low because that part of the yard is actually higher. I knew what the problems were but I didn't know what the solution was. Sunsetter suggested we have this product as a freestanding awning. They had a magazine with pictures and I looked at it and told them that it was perfect. It was exactly what I needed. The awning is great. It opens and closes very well and it provides the shade that you would think it would. Sunsetter is the company I would use and I only go with the best of everything.

Sunsetter was the only company that could service my area. My experience with the sales team was good because of their communication. I got the motorized awning and it's good for now. It cost too much money. But I'm able to go outside when it rains now.

Initially, I called Sunsetter because I had some questions about what I wanted to do and whether it was possible. I had a sales rep that got back to me and that was who I worked with to make the purchase. The installation was with the local company, someone who was sort of contracted with SunSetter to do their installations in this local area. I love it all. The awning works for us. We're on a lake and the sun's beating all day in our sunroom and the awning just makes a world of difference.

I called SunSetter and then they farmed it out to contractors and Scott called me. He was very helpful and very, very nice. The price was reasonable and Scott knew what he was talking about so I decided to go with him. He explained which one would be good for our needs was and which wasn't. I was pleased with what he thought would best suit my needs. Everything went fine with the installation. When we had a problem with the shade, I called them and they came back in a reasonable amount of time. SunSetter approved to just re-order and give us a brand-new shade because they determined after they tried several things that it was in the manufacturing of the shade. So now, we're just waiting on to get the new shade. But I feel sure that they will follow up with replacing it. So I'm satisfied with it. The customer service reps were all very nice and helpful.

When I bought the house, it already had a SunSetter awning installed. I needed to replace it and we have a local agent that I'm working with. We're still waiting for it to be installed because we have other work going up.

We were talking about getting an awning and I Googled and SunSetter came up. I read some of the reviews and they had a local distributor somewhat nearby. They also seemed to be the most highly rated company in the area. My experience with them was very good. From the beginning, when I reached out to the office by email, the rep reached out the next day and was very polite, professional, and said that they had received our request for a proposal and that they would send someone out. It was immediately scheduled.

I needed an awning to dress up my building and to cut down on the amount of sun coming into the building. I went with SunSetter for the price, and the salesperson that took care of me was really nice. I spoke to her on the phone a couple of times, and she was very thorough and helped me out with the choice. It worked out really well. SunSetter had the fabric that I liked which was a black and white stripe.

The rep came, did a presentation, and brought samples with him. We have a homeowners group, and they have to approve the design so he suggested a solid color to match the shingles in my house instead of a striped circus tent sort of thing. That went through really easily. Then he came with his helper for the installation. They came at 5:30 at night and worked till 9:00. They were able to attach the awning to the joists and not have to build an additional lumber to secure it. They were real happy about the way the house was built. I was too, since it seemed very secure for the 275-pound awning.

Sunsetter was great. They were real helpful. Every step of the way, they called us up. I didn't even have to call them. They told us what it was gonna be. They explained everything. In about every two weeks, they would call us up and let us know where the awning was, and when it was gonna be delivered. They kept in touch with us. It was very good. The awning that I got is about 18x10 ft, and it works really well. Every question I asked, the installers answered it. If they couldn't, they said they'll get back to us, which they did. They put it up within a couple of hours. The cost is very nice. It's five-year guaranteed. The quality looks good. They opened it up and it works very well.

We removed a bunch of trees and we wanted to have more shade. We liked the product that we got from SunSetter and they were very professional. There was no high-pressure sales and they would custom design the products. The installation went very smoothly and it took less than a half a day to finish. The installers went to great lengths to make sure that the awning worked right and it wasn't hitting any trees when it went out. We've had the awning in place for a couple of months now and we really haven't used it a lot yet because it's at that time of year when it's windy. But the few times we've used it, the ease of use is really nice. We've got the remote control that moves it in and out and that works really well. The awning was expensive, but the value is there.

Their customer service was very good. The rep I worked with was very helpful in selecting the correct product, and very personable, professional, and very good. The installers were wonderful and helpful, too. They cleaned up and they were quick. Everything was great. I purchased exterior awnings. I live on a golf course, so I wanted something to protect the golf balls coming into the patio. They were great for that. I would recommend them.

I'd give SunSetter five stars for everything. It's a great company to deal with. This is the fourth blind I've ordered from them. On the latest one, the order was wrong and they didn't question it. They just sent me another one which arrived a few minutes ago. Everything is great. The products are super well made. They are very responsive when you have questions. One of my shades came back with a defective bracket. They shipped it out the next day by air.

We decided to put an awning rather than build a permanent structure on our patio. We started pricing around and SunSetter gave us the best price. Their rep was awesome. I can't say enough about him. He was so helpful. It was the first time we were ever purchasing something like this. So, we weren't sure of all the options and he really explained everything. Our awning is perfect because it covers the area that we wanted to cover. We even put the shades on it so if the sun comes in from underneath, we're protected from the sun that way, too. So, it's really everything we wanted. We have LED lights in it so, at night, we'll have lights. We have the wind sensor so that it automatically closes if the wind is too strong. Martin, the man who installed it, was so accommodating. He was really professional. I love SunSetter and I would definitely recommend it.

It was a gentleman with the company who came out and showed us colors and he was really helpful. He helped us choose the color and the idea. Then, the installers came in, were very professional, installed it in a pretty timely manner, and took all the trash out. I would recommend them. It took them a while to get everything, but when they did come here, they explained everything very clearly and I really enjoyed our product that we got from them.

We were looking for an exterior shade, and there aren't many options out there as far as solar powered shades. We ordered from SunSetter and we wish we would've ordered something different. We were looking for something to block the sun off our television set. And after we had the awning from SunSetter installed and everything got paid and we've used it, it doesn't really fulfill what we thought it was gonna do. It does block 90% of the light but we were looking for something darker. We didn't realize that when we spoke to the salesperson.

Ours is a tan awning. It's in three pieces for the big windows that are up high. The middle one is big. The two outside ones are smaller. We were told the awning was the only solar option that SunSetter had and that doing the wired options they had would be difficult. So we went with it, but we were also told that it would block sunlight but it doesn't. Also, every side had frain immediately after installation. SunSetter already had to come out to burn off all the frain that happened on the side. They said, "It shouldn't come back now. But if it does, give us a call." As far as the remote control part, two of them work consistently. But the third one, we have to hit the remote a couple of times for it to work. Do your research.

We just needed shade for our back porch and SunSetter was one of the recommended vendors in our neighborhood. SunSetter Awnings gave us what we needed, delivered the product and installed it fine. It works for what we need it to do. It's a very good product.

My sister-in-law has a SunSetter awning and it seems very nice. I liked it. The sales reps were very helpful, quick, easy and knowledgeable. The two guys who came out for the installation were very experienced and did a great job putting in the awning. It was smooth. The awning is electric and has a wind sensor. SunSetter is wonderful and I would recommend it.

Well, I was looking for some shades and I saw that SunSetter had them on sale with a discount through Costco. I decided to try it out and it looked good. So, I had one put on. The whole process has changed now and I’m very disappointed with it. If you go through Costco, and this is Costco probably demanding this, you have to have someone come out and do a presentation. Or when the reps come out and look at the situation, they decide exactly what to do. Then, they are going to do the installation for you and that is disturbing to me. I did not want that. So, I just recently purchased another shade and had them deliver it directly to me through SunSetter so that I didn't go through Costco because I have my own person to install these for me. It's awkward to install but it's straightforward. SunSetter has good products and customer service, and they’re reliable.

SunSetter looked like it was what we really wanted. When I looked at their site on the internet, it allowed me to simulate what it would look like. We used that as a guide and it turned out to work out perfectly. It fit the bill. The installers were very efficient and did it very quickly, too. They did it to perfection. Everything worked out exactly as we thought it would. We love the product and we're very pleased.

I built a new house and to have the additional coverage for the back patio, it was gonna be an extra $35,000. So, I started researching other ways to try to reduce the cost. I checked SunSetter and I saw they had the remote-controlled awnings. I felt good about the appointment. But the end result wasn't as great as I thought it was gonna be. The reps and I sat down and went through the fabric and the colors, and I gave them half upfront. But I got a call saying I need to pay the remainder. I didn't have the product yet. It was still in shipment and I don't believe in paying 100% for something that I don't have in my possession. So, I had a little battle with them about that.

The office of SunSetter was unresponsive and did not return calls in a timely manner. I got voicemail and no one returned my call for several days. I had to try three times any time I wanted to get in touch with someone. It was irritating. They were also supposed to call me and schedule a time to come out when the product was ready to be installed, but they never did. They just showed up. Their office scheduling system is broken. However, the people who came out to my house and did the work were excellent and the product is excellent, too. The installers were very knowledgeable and quick to do the installation. They answered questions and gave me a very good level of comfort while they were here. It's also a high-quality product. While it's very expensive, I find it's worth it.

We tried three different companies and we really liked Dave, the salesperson from Sunsetter. We purchased the motorized awning and the installers were great. Couldn't believe how fast they did it too. The installation was amazing. It's like adding a whole new room to our house, a new living space. We had gotten it towards the end of the summer, so we didn't get to use it as much as we wanted. But when we did, it was awesome. One of the best investments we've made since we've been here.

We enlarged our deck and we decided we wanted something out there for some shade. We got a SunSetter advertisement in the mail and decided it looked nice. So we tried it. We made our purchase over the phone directly with SunSetter and we ended up getting the powered awning. It was more expensive than what I thought it was going to be but overall, our experience with SunSetter was very good. As we received the awning, a guy was coming out the following week to put it up. But the weather turned raining and now we have snow on the ground. So we haven't put it up yet and we're going to have somebody else do it.

I saw the advertisement for SunSetter through Costco and I asked them to give us an estimate. Then they came out, assessed, made a proposal, and we accepted it. The installers did a wonderful job and were very efficient. But it took a while for the awning to be delivered. It was made to measure, but it took a few weeks for it to be manufactured. But once it was here, they did a great job installing it. They provided personal customer service and it seems like a real solid product. Also, since I got it through Costco, I got certain discounts on it.

We decided we wanted to have a little more shade on our back porch. I heard of SunSetter before, so I contacted them. They were very friendly and nice. They did a good job when they came out and did the install. And they followed up to see if we were happy with it. We chose a 15-foot wide normal awning with the hang down and it's top of the line. It wasn't cheap but you got to pay for quality. When it's sunny out, you can put the awning out and relax outside. So, it's very nice. We have the crank down shade on the end of the awning and we did the case that goes around. We had it put up in October, so we didn't get a ton of use out of it. But we're happy with it. It's very good quality and the process with SunSetter was easy.

I like SunSetter. I've heard it advertised and I finally made the decision to buy one. I had a tree that grew up through my deck. It was beautiful but I had to cut it down and my two little umbrellas didn't do the job. It gets very hot on my deck. They came and put my SunSetter up. They were very helpful. It was late in the year when they brought it so I haven't used it. But I will be using it first thing in the spring on a hot day, and I'm looking forward to it. I'm sure I'm gonna be happy. My only thing is they're way too expensive.

I had somebody from SunSetter come out and they did a good job of selling the product. But when it came to getting it installed and advising me on the electrical stuff, they didn't do a very good job. I was disappointed in the timing of when they said they were gonna come out, what they had to do and all the different things that had to be in place. Then I called the electrician they told me to call and they were bad. I had to have them come out three times. They didn't know where to put the box. The guy that came out and quoted me was supposed to take care of that, but he didn't do his job right. He didn't relate it to the electrical company and the installers. Their communication was bad. I'm happy with the product, but it wasn't a very great experience that I had, especially spending a lot of money with it.

I've been highly satisfied with SunSetter right from the get-go. I was given the recommendation from my neighbor and I would tell others the same thing. When you call, you get the most pleasant person on the phone who is knowledgeable about the product. Then within a week, a guy comes out on a very timely basis, tells you what you can and can't do and looks for feedback from you.

We got a SunSetter for our patio that gets direct sun all day. The gentleman that came out was very helpful. Although SunSetter is expensive, we would recommend them. They were all responsive.

It was a good experience with SunSetter and I would use them again or recommend them to somebody. The installer did a fine job. He had a little trouble with my siding and had to replace some siding. When he went to install the awning and remove it, whoever installed the siding on my home had glued it rather than tacking it on, so it tore on him. He was very good about coming back and getting it fixed for me. My daughter was there the day he came to repair it and he went over the remote with her again. I was perfectly happy with them.

Regret we waited till end of summer before ordering. It's now installed and ready for next summer. Looking forward to enjoying our back porch without baking in the sun. Looks great and the salesman/installer, Brodie ** was great to work with. He was patient and helpful.

The awning is perfect, exactly what I wanted. The installation was ridiculous. They attached an extension cord from the electric motor down the side of the house to the outlet. It looked terrible and not sure it would hold up through inclement weather. We have had it hard wired into the outlet, makes more sense.

Looks wonderful. Easy installation. Definitely a two person job. Arrived within easy to follow instructions. Perfect color match. Would highly recommend to any interested. Very easy to use the manual crank for lowering and raising the awning. Several color and configuration options Thanks. Made my own crank handle so that I can operate using my cordless drill If necessary.

Updated on 01//04/2025: My initial order for 4 Solar Easyshades was placed in early October: 3/4 arrived at the end of the October. After repeated calls to Sunsetter to check on the outstanding blind, and being given the story that there were "manufacturing issues", the last blind finally arrived in mid December. Until the last blind arrived, I could not even schedule an install date with my contractor. Thus, all four blinds now finally will be installed mid-January. I ask that all 4 blinds' warranty start times be updated to coincide with the time of the final delivered blind, please. That seems pretty fair, and I hope you will do so. Many thanks for your consideration.

Our SunSetter awnings work well when they were installed, but they were substantially narrower than we wanted. I never got back in touch with the installer again. The awnings don't block out all the sun because they're not wide enough. We have three awnings and they're about 4-foot awnings. They don't cover wide width ways the space we wanted them to. So, in that respect, we're not really happy. I'd recommend the product, but I'm disappointed in the installation. He installed the awnings correctly and they're a good product, but we're dissatisfied with the width problem.

The gentleman that came at the first trip was very knowledgeable on everything and talked about everything. I enjoyed that. He also made me feel comfortable that it would be like he said. There were two men that came to put it up. They both were very good. I thought, "This is gonna be an afternoon job." I bet it wasn't much over an hour and they had it all up and things cleaned up. I was happy with the whole thing. The only thing I noticed was the person that was here selling us explained how the electricity would go out. I didn't realize it would do that, but it came out just fine. It was a long ruler. I have SunSetter Awnings' number and can call them if I have a problem with it. They were very good about that.

I had an existing awning and it was over 10 years old and had mold and holes in it. I got a new one from SunSetter. I like it. Sales was really good. Implementation was really good as well. There are no issues that I can tell since they've left. From purchase, installation was exactly as they advised me and it was about six weeks. Everything was smooth and it was a good experience.

We bought the awning online and had them shipped. Their website was user-friendly and you could customize because you can choose your size and color. We got the motorized solar and manual model. The installation was super easy for me because my husband did it. There were a couple nuances getting things leveled, but otherwise, it was pretty easy.

We wanted to cut down on the sun on our deck. We wanted shade on our deck. We bought an awning from SunSetter. My father has a SunSetter. It's 15 years old and still in very good shape. The SunSetter team was very good and very professional. We got a 14 foot. We got the upgrade of Sunbrella fabric. We had experience with that on our boat covers and on the canopy on our boat. We know that that does not fade and it's durable. The awning has a remote to open and close. I would recommend SunSetter.

The awning does what it's supposed to do. It reduces the sun. It’s cool as I sit on the deck. I installed it myself and it was extremely easy to do. I would recommend them.

Beware... If you do not order straight from Sunsetter.com and request a quote, it is a third-party dealer that doesn't use Sunsetter's own policies and use their own. We ordered an oasis from a company that gave us a quote from Sunsetter.com and we decided on an oasis. The protective cover for the off-season for the oasis canopy is such a poor design that the clips that hold it on don't even have enough tension to hold the cover on itself with no wind. Overall, very disappointed with the purchase and would not recommend getting.

SunSetter seemed like a good way to go. So, we contacted them. And then Shane, their representative here in Reno, Tahoe area, came out and can't say enough good things about him or the experience. We wound up ordering an additional awning after the first two. We have three powered units. Two of them are solar and one of them is direct power. They cover the entire length in the back of the house, floor to ceiling. We did a major remodel. And when we did that, we had added these big sliders across the back of the house and then over the kitchen window. So, we decided at that point that we would like to look at these. Potentially, we started with them and Shane on putting in a retractable awning, which we had moved into a rental for a year while we remodeled this house, and the house around the corner had this umbrella extended awning. We couldn't do it here because of the structure of the house. And Shane and us came up with this plan and we couldn't be happier.

I've been thinking about getting an awning for a couple of years and the back of my house faces directly the setting sun so, I wanted to curb that sunshine a little bit. I looked at a couple of different ones and was happy with SunSetter’s product and the price. It was a little high but it was worth it. The installers did a good job. They were quick and didn't have any issues. They were friendly and it took a lot less time than I thought it might, so I was happy with it. The awning is the color I wanted and it’s all electric and automated with the lights. I inspected it afterward and I've used it several times. I didn't have too much warmth and sunshine left, but I got some use out of it. I would encourage people to check into the awning. My neighbor came over and saw it. I showed her and she wound up getting the same ones.

SunSetter was fabulous. We added windows to our family room, and we do not have space to stack window panels on either side of the windows, and we wanted to block the sun so we can see the TV in the winter when the sun is lower in the sky and not as over top. I purchased our awning online. It was very easy to do it through their website. I used the SunSetter installation team. Their work was excellent. The awning is working as expected. Overall, not only is the quality really good, but the SunSetter installers as well, and the salesperson is excellent. He answers his phone. He's been very helpful in guiding the purchasing process. I had contacted him several times, once for a screened-in porch, once when I was down by my mother-in-law to ask him questions about SunSetter products for her down in Florida, and then once when I realized I needed to purchase the SunSetter outdoor vinyl shades.

Our awning is fantastic. We went through SunSetter who directed us to a dealer in the area. The consultation was great. They did a great job explaining everything to us, helped us pick everything out, and then they sent their install team once the awning arrived. They put it up and did a great job. Everything went really well.

SunSetter fit the need that we were looking to fill and I was able to get the awning through Costco. It was super easy. I looked on their website and had them send me some samples so I could make sure I got the right color. We installed it and the quality has been great.

Sunsetter is the best and we wanted something really good that's gonna last. The sun hits my back patio all day long. We've got a screened-in front little porch, but the back porch needed something. So, we got the biggest awning they had and the installers came right when they said they would be here. I had a few questions and all my questions were answered thoroughly. The awning was up in almost no time at all. It was efficient. The awning is beautiful. It matches the house, the roof and the decor. We had a bit of high winds and it automatically rolled up for us. We've only had it a short time, so I don't know the long term yet, but we're very happy with it.

A SunSetter rep came and gave a nice speech. I told him I had the other company coming, and he said, "They're not as great as ours." I called a few of my neighbors that had SunSetter and they all raved about it. I went with SunSetter, and the sales rep helped me pick the fabric. I didn't get the best but I got in between.

I had a SunSetter and got another one when we bought a new home. The sales rep was an honest guy. He pointed out some things when we were looking at the potential area. The installation was very good as well. They were in and out and cleaned up. As for the quality of the awning, so far, so good. My only concern has been here in Georgia, we're having some pretty high winds. The awning is at the back of the house, protected somewhat. I rolled it in because I was a little worried about these high winds. Other than that, it's in a spot that I need to leave it out as much as I can ‘cause it helps keep that area dry, and that seems to be doing fine.

We have sun in the afternoon at the back of our house and wanted an awning. We live in Park Springs and they referred us to SunSetter. Everything went smoothly. SunSetter was on schedule and everything went as expected. I'd recommend them.

SunSetter Awnings had the product I wanted, and the folks who did the installation did a good job. My only complaint was the scheduling for the installation. It took a month and a half.

SunSetter's price seemed reasonable and it looked like their product would meet my needs. So, I purchased a shade screen directly from them and the reps I talked to were knowledgeable. But I received the product way too long after my purchase, which was eight weeks later. I recall receiving information that it had shipped earlier than expected. But from that point, it took four weeks to receive it and I had to call them a couple times. Once I got the shipping information that was emailed, the communication was perfect and I got frequent updates. But there was a low period where I didn't get anything and I couldn't find any information. The screen is for a patio opening, so it's placed on the exterior of the home. But I have not yet installed it.

It was relatively easy to purchase the awning from SunSetter and the process was pretty straightforward. But my awning still isn't installed. They've tried twice to install it and the installation crew hasn't had the right equipment. They came out once and they couldn't fit it up in the elevator, even though they've been to that building multiple times. The second time, they needed a crane, but the crane never showed up. The third time, they tried to reschedule for this week, but they canceled on us. We're in communication with them and the last thing we said was we'd like it done this week. But they said they could only do one day this week on which day we're going to be out of town. So, we said we need another time, probably after Thanksgiving. So far, we haven't heard back and this has been going on for about a month now.

We purchased the sun shades during the Labor Day sale. We really wanted to do zipper-type shades, but it was way more money than we expected. So, these shades ended up working out. I liked its price point and the five-year built-in warranty for the motors. It gave me the confidence that it's gonna last. But right off the rip, our experience with Sunsetter wasn't really good. We ordered all of those shades and I didn't agree with the shipping being a hundred and something dollars per shade when they all come together at one time. So, instead of it being $100 to ship all six, I've had to pay six different shipping prices. That was frustrating for me.

I had a SunSetter awning in my previous home and I was satisfied with it. I live in a strange part of California. SunSetter had to come a bit of distance. Everything was fine. We went through all the options for types of awnings and materials. So, it took some time. But the rep was knowledgeable and very patient. The installers put in the awning yesterday. They were very efficient. I tried to stay out of the way but I was always interested. I would go out, take a look, and ask questions. Anything that was brought up, they showed and explained.

I would caution people to think about what they are buying. We bought the smaller awning two years ago, and in that short period of time, SunSetter Awnings dropped the color. I was surprised to see that such a neutral color would be discontinued. We tried to pick the color that we thought would look closest. It doesn't. That was a disappointment. We bought the smaller awning for the side of the house. It's half the size of what we bought to the back. To not have it match was not good. I should have asked, "How long is this fabric gonna be available?" The side of the house isn't the major sun problem. It was the back, depending on the time of year. It was not good. Other than that, the quality is great.

This is our third SunSetter awning. They are durable and a great filter. We're very happy.

Our contractor said he had two SunSetter awnings. They're very reliable and work well. The buying process went well. We have some problems with the installation because our contractor had installed five of them and he said that he would install ours. He had worked for several hours, but couldn't get it done. I've called them and then he called them because I didn't know what I was talking about, and found out that the instructions that we had with our unit had not been updated. Essentially, after he got that, talked to the technician and found out what the changes were, it only took him less than a half an hour to get it done. It was just a pain in the neck with receiving instructions that were not valid.

What I like about the awning from SunSetter is it’s retractable and that's a good thing. Also, the service people who did the installation were excellent. I had great communication with the team. They were very flexible. They were very clear and thorough, and made sure I completely understood exactly what I was getting. So, they have full disclosure. They were easy to work with, too.

Our friend in Clear Lake had gotten an awning and we called her to see where she got hers. The rep came down right away and measured and showed us different fabrics. We got the awning in green and tan and the installers did the installation perfectly. They told me what the cost would probably be by what we were looking at. And that was what they did. We love SunSetter. We just got the awning not too long ago so now, we don't sit outside. We were able to use it just a few times because the weather changed quickly. But it was good when we were out there.

SunSetter had a great reputation, which was why we landed with them. The team was awesome. The reps were very friendly, honest and I felt good about the whole situation. We got a motorized awning and it’s a sand color. It's got the straight fringe. We didn't want the curvy fringe. So, we like it. We were surprised that the installers were a couple of young kids, a guy and a gal. They were helpful, showed us how it works and left with everything in place. We love SunSetter. We like to sit out on the deck every morning so, we'll be using the awning every day unless it's raining. Even if it's raining, we probably will. Our daughter is getting married on our porch in our backyard in the spring. So, we're happy to have it.

We replaced the original awning we had and it cost a little more than I anticipated, but it's a good awning. The installers were cordial and did fine work.

We've had SunSetters in the past. We originally purchased one that used solar, but it didn't work. We had it for a few years, and we always had to replace the solar collector, and it became a pain in the butt, so we ended up buying a new one that was a direct plug-in to electricity. It was a weird thing when we were going through the process of trying to send back the solar panels. It was as if SunSetter Awnings' person did not understand language. We repeated 15 times, “No, we don't want this. We want to send it back to you.” He couldn't get it. Even though we had trouble with the solar thing, the service has been good.

Awning and shade ordered in April 2024. Received order in Sept 2024. Was misled by salesperson on several times on this order. It was a very bad and I would not order again from company or recommend it. Just an experience that was would not wish on any purchaser!!!!

The team that installed our awning was GREAT! Very professional, efficient and neat. Our only complaint was that we had to wait so long for the awning! But it is very nice and worth the wait. The awning looks great on the house, and we love the LED lighting. We would highly recommend SunSetter Awnings.

We have a new patio home and we were looking for some shade. We didn't want to have anything permanent like railings or holes obstructing our view. I purchased a motorized awning from SunSetter. The two people who installed the awning were efficient, professional, knowledgeable, and took great pains to make sure that we were satisfied. They have a lot of different features like the motion sensor and wind sensor. We're very satisfied.

This was a disaster. Started with local dealer. Quoted $850 to install. We looked at Costco and found better product prices. Local dealer said they could match Costco prices as they did it all the time. They could not come close. Ordered thru Costco on 7/2/24. First part arrived in a few weeks and was stored in our living room. Received delay notice for the 2 window shades on 7/10. Received window shades on 9/16/24. First part sat in our house for 3 months. Basically missed the summer. Ended up paying $1375.00 for install. Will NEVER buy from SunSetter again and will advise friends/family of this mess.

The woman who came initially was very competent, but not friendly. The installers and products were great. But there were long delays. I ordered a sun shade for my living room and by the time it arrived I didn't need it. But I look forward to using it next year.

Both Ken and the installers were great. They were prompt and professional. Product works great and does the job of keeping sun off our back porch. They finished the job sooner than expected and took away all trash. Installer did a thorough job of demonstrating the product and how to take proper care of it.

This product was ordered 6/10/2024 and finally installed on 10/22/2024, way beyond the time it could be utilized during the hottest 4 months we’ve ever experienced. I was told that the delay was due to the solar panel company being unable to supply the item. However, when the installers arrived at my home, the box the screen was in was tattered and lacking a label with my order on it. The installers said the screen had been in the warehouse for quite awhile and was deteriorating due to that. They had to remove the screen (with attached solar panel) and have me identify the color and fabric I had ordered. I was extremely disappointed with this order through Costco and even more so with your company.

Love the outdoor blinds. Perfect color match to our house. Keeps the heat out but can still see out. In fall they protect the birds from crashing into windows. Our first ones are almost 20 years old and still work and look great. Highly recommend. Thank you for this great product!

The dealer said that the awning would be installed in 4-6 weeks. It has been 7&1/2 weeks now. He said he thought the freight company had it in Nashville last week and he hoped to get it yesterday. But I guess he didn’t get it and I called and left a message about 2pm today and I never heard from him. I’m not impressed with this experience.

We had a lot of heat coming in in our patio area. We needed to have something there and we saw a person across the street had one of these awnings. I looked it up and SunSetter looked like the best one online. We wanted the awning to be wide enough for our patio. We got a 16 foot awning, and we like the darker color because it matched our siding a little better. The salesperson said it was rated up to 50 mile an hour winds, which seems awfully high to me. Still, our experience with SunSetter was easy. They came in, installed the awning really quick and now, it's up and ready to go. I like it that we can take it out to any level we want and stop it anywhere we want. I would recommend SunSetter. We're pleased with what we've got and people could come and see it.

I would recommend SunSetter Awnings. They were all nice people. We waited six weeks from the time we ordered the awning until it came in. The work only took two hours the most. It was good.

The installers were great. It was windy as all heck when they came out to do the installation. They got it up and got it set, and showed me what I had to do. They were very smooth. The awning I chose has a 10-year warranty. It's brown stripes. It's got a remote control that I know how to operate. If anything goes wrong, I call the people who installed it and they fix it. SunSetter is great. It's well worth it. I'll know in five years if it was worth the money I spent on it. But it looks solid. It feels solid. I would recommend it.

I talked to a lady from Northern Minnesota and she was nice. She did a professional job. The awning that I got is a real big one. The wind kinda can come through there and move it around pretty good. But I expected it to be a little bit more stable. The wind catches it pretty good.

I got a shade from SunSetter and what was cool about it is, not only is it a shade, but it's motorized. So it has its remote control. You don't have to go roll it up and roll it down manually. You don't have to be outside and push a button. You have a remote. You can do it from inside the house. I would recommend the product. It's durable. I've got two shades. I bought one and then about nine months later, I bought a second. So I've had one for a little over a year now. It's not a cheap product. The material, it lasts. It has not broken down by the elements.

I liked the actual product that SunSetter Awnings provided in line with what my requirements were. Sunsetter had a solution that would accommodate what I was looking for. From the time that it was delivered to installation was great. Sunsetter works with the local vendor to procure the awning and install it. The rep came out and did the measurements, which was great. We decided on a solar one, and he made the order. The vendor that installed the awning did a good job. It took him less than three hours to install it. It was easy. The awning works as expected and looks good. It goes up and down. It performs what I want to do.

We have a new home that gets a lot of afternoon sun in the rear windows, and that heats up the house. We wanted an awning to better be able to use the porch area that we have. We wanted something that would knock down the heat coming in on the back windows. SunSetter had products for both of those. So, we purchased a 12-foot awning and a special window outside shades that are solar panel.