SunSetter Awnings Reviews

SunSetter is expensive but it’s good quality for the price. When the installers arrived, there was a problem with the motor, but it was promptly replaced, so everything went fine.

We live in a 55 and older community, and a lot of our neighbors have SunSetter Awnings, so we had somebody come out to do a presentation and it was good. Installation didn’t take long at all. We had gotten it because we thought our family would visit this summer, and they really enjoyed the patio. But they weren’t able to come so we haven’t used it as much as we thought we would. It’s expensive but it does an excellent job providing us with shade.

I was building a new patio and I wanted protection from sun and rain part of the years, so I decided to get an awning and it seemed to be the best option.

I'm very happy with SunSetter. The duplex I bought had a SunSetter, but it wasn't automatic and using it would be hard for me because I'm 87 years old. So we changed everything over to automatic and put a new one on. The customer service and installation process was awesome. I'm enjoying the awning every single day. The price was a little bit high for me, but I had some savings and it was something that I did need.

I knew SunSetter was a good awning and I liked the quality of what they produce. My parents actually had one years ago, so I'm familiar with them. I needed an awning because I have a pool and, when my grandchildren are over for lunch, we couldn't sit out back because it was too hot.

I just liked the product that SunSetter was offering. Their customer service was wonderful. They were really efficient doing the installation, and it's a nice product and I enjoy it. Overall, I’m very satisfied.

I had a SunSetter for 20 years and I liked it. It finally disintegrated, so I had to get a new one. A man and a woman came out to talk to me about the awning. They were very nice and they explained everything very well. I liked what they said and I decided to get the another SunSetter awning. Everything they explained happened exactly the way it was supposed to. The timing was perfect and I enjoyed their company. Everything went well. The installers did their job, I paid them, and they left.

We're repeat customers from SunSetter. We have two awnings. One is a simple motorized awning and the other one is a Platinum Series, where it's similar to the first one, but it also includes a drop-down awning in the front. The price was fair for the products. We were replacing the motorized awning from them. I just ordered it directly from them and installed it myself. It was very easy to do. SunSetter is a very good product. I recommended a neighbor and he ordered one himself when he saw the drop-down and how it worked.

We had a SunSetter awning for 30 years. When we wanted to replace it, we went with SunSetter again because it was a good product. The customer service was excellent and the installer was great. I like the quality of the replacement awning and the fact that it's made in the USA. It just lasts a long time and it's durable. We've been pleased with it for as long as we've owned the awnings.

I've had a SunSetter before and they are areat quality. They not only are functional, but they beautify the area as well. Recently, I purchased the biggest awning they had. We had the automated open and close and the lights. Everything's been performing perfect. Whenever we want to sit outside, we put it up. We also use it sometimes to give shade around the windows so it cools the house as well.

I purchased the motorized awning from SunSetter. I had a team come out to install it. They were pretty friendly and professional. The awning is working well. The price was a little more than what I wanted to put out, but we got it mostly for my mom because she sits on the porch a lot. I had no problems. The product's been great and very convenient. I would recommend them.

I had a SunSetter awning for years in my previous home. The awning is excellent. I did have a problem shortly after the installation, but it was nothing. They came out and they fixed it up. But the awning itself is quality. We don't use it too often, but on those hot, sunny days, it's a lifesaver.

We love our SunSetter awning. We went with SunSetter, because it is well-known and trusted. I certainly knew that name. And we were thinking of purchasing it, and looked into it. And whenever we looked for an awning, SunSetter always came up.

We had the SunSetter awning installed at our lake house where we host lots of visitors, family, friends, and lots of gatherings on our deck that overlooks the lake. But we had to cut down a bunch of trees and that made our deck so hot we couldn’t sit out there, so we needed an awning. The installer was amazing, and he did a terrific job. Having the SunSetter there has been one of the best things.

The salesperson from SunSetter was the same guy that did the installation along with his crew and he was really nice, knew the product, and very professional. They had to do a little bit of modification, but they knew what they were doing, and they were great. I also had a problem with the remote, where it kept closing on its own and everything was getting wet. I was back and forth with customer service, but they rectified it quickly, and it was resolved.

My wife lives and breathes on our back deck during the warm months. It’s her haven. We have a composite deck that gets hotter than Hades if we don’t have something to cool it down, so we use the SunSetter to keep half of the deck cool and give her relief from the sun. At the same time, if it gets too windy, it retreats on its own. I’m glad we got SunSetter. It’s worked every single time, and it’s done its job. No complaints.

This was my second SunSetter awning. I had the other awning for many years. They have good customer service. The installer was knowledgeable and polite.

The quality of the SunSetter awnings is 10 out of 10. My husband and my son-in-law installed it because it was a Christmas gift for our daughter and her husband.

I had EasyShades installed back in April, and it was fine. We haven’t had any issues with it.

The representative came to my home and made a presentation. The awning I purchased was the widest one, with a manual crank and it is motorized. We didn’t want to build a roof structure over our deck, so SunSetter Awning is a great option. Their team was very efficient and did the job well. Everything was great.

about 13 feet long and stretches out to 10 feet distance. We use it to shade the deck and a part of the sliding door in the summertime when it’s really hot.

The SunSetter awning was delivered first, but I didn’t connect with the installers until later on, so it wasn’t installed until very close to the end of the season. Because of that, I haven’t used it very much yet. However, it functions well in terms of opening and closing. The technicians were great and did a good job with installation.

We love our awning installed by SunSetter. Since we don’t have any roof over at the back of our house. We like how the awning saves us.

We decided to go with Sunsetter mainly because of a friend of ours who had one. We actually didn't price around too much before we called SunSetter. I might have if I realized a local company did them, but I didn't.

Our previous awning wore out. So we decided to purchase a new awning from Sunsetter again because that’s who we had before and we like it. We also like the fabric itself and the colors that they offer. The awning we chose was motorized.

We were looking for the retractable awnings at Costco and selected SunSetter. We chose the standard one that comes with the wind protector and remote. We open it during the daytime and it’s useful and good, but the pricing is very expensive. Everyone likes it but the price is very high for them.

I had a freestanding for over 20 years so I decided it’s time for us to get a motorized one. The installation was very good. When I thought I had a problem, I called and they came right over. At one point, the installer said that they might have a backup because it comes from San Antonio. But it got in on time and they were efficient putting it in. They were very friendly and they cleaned up after themselves.

The awning is great. However, the cover would never work. The installer just took it off, and he said he'd come back and put it on for us in the winter because it would never lay down. Supposedly they are going to put the cover on. Hopefully, they follow through with it. Other than that, everything was good.

We purchased a house where the back of the house got a lot of sun, so we were in need of getting some shade from a sliding glass door area. After I did a little research, I wanted to work with SunSetter Awnings. The installation process was very effective for my manual crank-in and crank-out awning. I use a battery-powered cordless drill to wind and unwind it very well. It's a whole lot less expensive, but it works fine.

I just moved to a new house and the patio needed cover. I usually had a private company do it, but I decided to try SunSetter at that time. I like the gentlemen who came to install it. They were there when I needed them and they appeared when we had an appointment. So, everything was good. I also like the quality, it's a good product.

I've been very pleased with SunSetter. They were the way to go when I was looking for something to shade me and close when the wind comes. They had a booklet and I could choose what I wanted and have the board approve it, I had to have a color that was similar to my outside siding, so I chose a striped tan awning. The install was perfect. They just came and got it done in an hour and a half. Its quality is 100%. I tell my neighbors about the awning all the time and I know a couple of them have already ordered them.

The guy who came for the presentation of SunSetter Awnings was very thorough. He brought his material with him as far as the booklets so that I could pick which awning I wanted, the fabric, the type. It was seamless and pleasant. I got the automatic one and the installation was quick and easy.

When we purchased our town home, there was already an awning attached but it was wearing out and getting old. I was gonna replace it last year and never got around to it. And then we were at Costco and SunSetter had a 20% discount, so I got the premium awning with the remote and the sunshade that rolls down. I love it. It's been great. The squeaky noise when I was rolling down the screen in the beginning finally went away, but when it rains, the water just pools up on top of it. I didn't even have it out that far, just a little bit to cover my patio and keep it from getting wet. It was sagging in the middle and I had to take a handle of a broom and just pour it off of it. I called the project manager and left her a voicemail but she never did get back to me. Overall, my experience has been wonderful. I'm also the HOA president and I would like to get one out at our pool area.

I've heard SunSetter was the best and I have family that have bought SunSetter in the past. They were the perfect choice. I got an automatic awning and it has a wind guard. It’s very nice and I love it. It works when it's supposed to work and comes in when it's supposed to come in. Our house has a very sunny exposure in the summertime, and it just heats up the whole house. The awning just takes it down about five degrees and we use it every day.

The experience with SunSetter was the first time we purchased an awning. We didn't really know what to expect. Unfortunately, the salesperson who came just didn't really know a lot. We ended up just trusting their judgment, which didn't work out for the best experience. But we did pick an awning and took a few months before it got installed and we had it. We're still missing one piece right now, but it worked out okay.

SunSetter had good reviews on the internet and got back to me promptly. We decided to go with an awning because we weren't sure whether we wanted it enclosed or left open. But the sun was quite hot, so this afforded us the in-between where you can have both.

I love the SunSetter product. I never had an issue with it. SunSetter did the installation and it was a good experience.

We wanted a SunSetter awning for years, but put off buying one until now. It's so good and beautiful. Everybody loves it. We use it all the time. The installation was easy. There were no problems and it was faster than I thought. I would recommend anybody to go for SunSetter. The only downside was the price. We just weren't used to spending that much money. It was expensive, but it's been worth every penny.

SunSetter has a pretty good name as far as awnings. We searched the internet and we wanted a good quality one since we only wanted to buy it once. It's fairly expensive, but we're very happy with the quality we got with the awning. The customer service was delightful.

I always wanted a SunSetter and I was able to do it this time. The presentation of their products went fine and they were in and out during the installation process. The only thing is they're coming out to replace the canopy because it ripped on the seam.

We went with SunSetter for an awning replacement just because they were there at Costco. The installation went pretty smoothly. They set up the time and came in and they did it within an hour. I've only used twice so far and it's been good. The experience was good. All of that has been excellent.

The installation of my SunSetter went well. The guy gave me his contact information so if I have any problems, I could call him. And he's been very professional and very helpful. When I called him to come back over and adjust something, he came over promptly and took care of it. His assistant, the one I met in the store was very helpful too. I didn't expect my SunSetter awning to be that pricey, but the quality so far has been good.

We have always wanted to get an awning. SunSetter had a sale at Costco, so we decided to get it. They were offering a good incentive and we inherited a little money. I knew what I wanted and I saw it. The marketing team only had to help me with which one to get.

I was looking for a way to use my outdoor deck more in the spring and fall. I looked at permanent structures and they were cost-prohibitive. I thought about getting an awning instead, so I researched. I googled different awning providers, and SunSetter came up as one of the most frequently used with the most options and competitive pricing.

The SunSetter presentation was fine. He was very polite, nice, and informative enough that I bought it. The install was nothing. They came, they did it and they left. I didn't have to do anything. It's an automatic and they showed me how to use it. The price was a lot more than I thought it would be, but I thought it would be worth it. So far, I like it. I haven't had any problems.

Purchasing the SunSetter awning was wonderful. Very nice and quick. After the purchase, they came and installed it and it was perfect. The crew was wonderful. They were quick, polite, and very nice.

I wanted to cover a section of my deck, so I put a SunSetter awning there. The features are really nice, and it goes out quite a ways too, and I like it. The mechanism that holds it up is very strong, and it feels safe because they put big brackets on it to hold it up. I don’t use it out there when there’s heavy wind and rain because I don’t think it would be able to hold the pressure, and water is heavy. And I got no reason to go out in the rain anyway. But if it’s just drizzling, it’d probably be good to do that. I’ve already told my next door neighbor about SunSetter and I show it to the people that come into my yard and brag about it.

Thanks to SunSetter Awnings, we can enjoy breakfast out there with that morning sun. The sales rep was absolutely great, and the quality of the awning is very good. It’s sturdy, works great, and it serves the purpose of blocking out sun during those hot summer mornings.

We couldn’t spend a lot of time on our deck because it was so sunny and hot. SunSetter was a well-known name to use, so that’s why we picked their awning. Two young men came and did a very nice job installing it. Now it's shady on the deck. It functions well, and we haven't had any issues with it. Now we can sit outside more and use our deck with our family. We’ve been enjoying using it with them, whether it’s sitting outside, reading, or having some snacks or a drink in the evening, playing with our grandchildren and playing games on the picnic table.

I wasn't aware that we were getting the awning and I wasn't in the home when it was done since it was a surprise for me. Since getting the awning from SunSetter, it’s made a big difference in our deck because it used to get full sun from 10:00 in the morning until sundown. Seeing it was a nice surprise.

SunSetter is a known brand. And when I bought my house here, there was an old SunSetter on the back. Apparently, I bought the house with a manual crank model, and it was stuck open and jury-rigged all kinds of ways. And when the wind would blow hard, it would just beat my house to death.

SunSetter is everywhere, and I just wanted a SunSetter. Everything was good with them.

We needed something that protected the west side of our house, where our patio was, to keep a bit of the heat off. After a lot of work, we decided to buy SunSetter because of the quality, even though it was considerably more expensive than some alternatives. We chose a 16-foot awning. It goes out to 112 with a speckled gray color. There is not a SunSetter installation company in our area, so I had to have local contractor do it. Once he figured things out, he installed it quickly. Functionality is great. It deflects the beating sun, which is what we try to keep away from. I would recommend it.

We had Sunsetter awning installed at my mom’s house but it was old. So after she passed away, I became the owner of the house and I decided to replace it because it started ripping. It was the same awning as previous. Same color, size and it was remote controlled.

I bought a house that has an awning and after a couple of years, the aluminum arm on the awning broke and we can’t weld aluminum so we needed to replace the awning. I got in touch with a business located in Mooresville and they do a lot with SunSetter Awnings.

We moved into a new condo complex, where SunSetter was the only approved awning. It had to be a specific pattern, which was what we chose, the river rock. We ended up getting the installation and purchase through Costco, and they gave us a shopper's credit.

Entire process from consultation through installation was very professionally handled. A few suggestions for better shade coverage were presented that had not occurred to us. Personnel were friendly, knowledgeable, on time and easy to work with. Love our new retractable awning over our back patio! I would highly recommend this company to anyone looking for a quality solution for additional shade on their patio.

The guy from SunSetter was a nice young man came out and did a presentation. I wasn’t thrilled as I had a problem with high-pressure sales tactics. He was that came was very polite but he would not leave my table, and I was ready for him to leave. It was not my intention to purchase anything that day. I was going to get several other quotes but I ended up with SunSetter Awning. A local company did the installation and I got bad advice on where to hang it. During the day, sometimes it blocks the sun.

Everything was fine with SunSetter. Somehow I got connected to someone that used them in my development. The service was excellent. They had to come out one time, but they solved the problem.

SunSetter has been excellent. I chose a 16-foot awning and it goes out eight feet. We paid for the one with an automatic where you can open and close it with an opener. We also paid for the sensor so if the wind gets up 15 miles an hour, the awning senses the wind and it goes back in. The installer was a super good guy. I knew him and he was in and out in about three hours. He did a good job.

I saw SunSetter ads on TV and liked some of the features, so I purchased it. My son-in-law installed the awning, and it went better than I thought it would.

The SunSetter awning has done exactly what we wanted it to do, and it has held up well. The installation was done by a local contractor, they did a nice install and explained everything. I was very happy with it. I do have one issue. We haven’t used the awning in high wind, but the little drop-down shade at the end of it slides down. I wrote to SunSetter about it and they sent me a little repair kit to fix it. Everything has worked out well other than that.

We are super happy with our new deck shade from SunSetter. We love the wind sensor option as we are in a mountainous canyon with ever changing winds. The shade has made our deck much more useable in the heat of the day, as well as helping to keep our home noticeably cooler in the summer.

1. Overall, very pleased (5) with the product. 2. Assembly was not as seamless as I would have liked. Bolt holes were tight, Bolts were hard to insert and fasten. Instructions not great. I had to watch on YouTube. 3. Strongly suggest adding optional side end curtains for late afternoon use.

I ordered my SunSetter back in March of this year. It installed late April to May time frame. However, I have still yet to receive my cover for it and this is now October. I've reached out to the company who sold me the unit and the representative only not to receive any replies as of 10/08/2025. At this point, I'm really disgusted!

Overall, I am very pleased with the awning and would definitely purchase it again. It was a rough start because there are various ways to attach it to the house and they automatically sent option 1 instead of discussing it prior to purchase. Once we finally had all the correct parts the process was very smooth. It does a great job of keeping out the heat during the summer. The remote control was a great decision. I also purchased the wind sensor and highly recommend it also. My deck is very elevated and catches a lot of wind.

We bought a Sun Setter awning for our back patio, had it installed 11/23. I live in Chicago, so did not use the awning during the winter. Used it without issue the following spring. The motor went out at the end of the season, we called for service the following spring. We did not purchase the extended warranty. The service man came out and told us the company had a bad batch of motors in 2023, and he has been busy replacing them. While on the phone with customer service to address the motor issue as they were charging 250.00 for the service call and 500.00 for the motor, the motor being replaced was spring loaded and flew off its mounting onto our new customer pool cover, putting a hole in the cover.

Sunsetter has been around a long time and they have a good reputation. I got one of those little packets in the mail and I made a purchase. The installation process was seamless and carefree, and the product is of excellent quality. People get what they pay for.

When the SunSetter team came out to do the presentation, it was awesome. The rep was very professional and knowledgeable of his product. The only problem was when they ordered it and put it together, they put the motor on the wrong side of where my outlet was. They just had to run a longer cord. So far, the awning is good. I like the remote and it also has the wind sensor on there. All in all, the price was a little high, but still fair.

I had someone from Costco come out and install my SunSetter awning. It was also there where I first heard about them. The installation was very good and overall, I would recommend SunSetter to friends and family members.

The installation of our SunSetter was great. However, eight weeks in to my SunSetter, it began to come off the wall on one side. It was dragging down. There was a need to come back and add extra supports on that particular side. And they came out and fixed it.

I live on a lake and have afternoon sun all day because I'm in Michigan. I get the hot sun on my desk and umbrellas just got too old. I decided to get a SunSetter awning and it was expensive. I would have rather paid half. But I love it. They installed it for me and they did a nice job. They were out of Indiana and they were very professional, friendly, and respectful. I haven't had my awning that long, but I haven't had any problem and I hope it stays that way. This will be my first winter with it and I'm not going to have it open, just to make sure that everything goes good for the spring.

I'm putting up the house for rent, and I need an additional living space outside the house, where it didn't have a roof. A SunSetter awning was a quick way of providing something. It was costly but the workmanship is good and I'm happy with it.

I've used some of the SunSetter products before and they're a good name brand. This time aroung, I needed an awning on my deck and I got an XL awning from them. The installation went perfectly. The awning is pretty wide. It goes out to 11 feet. It's on a motor. It also has a wind sensor on it. They're very expensive, but I would recommend them.

Sunsetter's price is high, but people get what they pay for. Their contractor was first class and the product is very high quality. Everything was fine. I also bought a Sunsetter product over 15 years ago. Now, my daughter has the house and it's still there.

I bought a Sunsetter awning from Costco 25 years ago and I've since bought a couple more. It's been an excellent experience from the get-go. I did the installation myself and this last one that I put in, I had some trouble getting things to go in. I had to use a hammer. It seemed like the tolerances were a little too tight, but it was more about the enclosure cover 'cause I bought one of those aluminum ones, not the cloth. It could be how I installed the awning too. It would help with a little slack here and there, but that's not even a big concern. Other than that, the awning is an excellent product and I really like it.

I'm a repeat customer. Over the years, I’ve bought a couple of awnings and replacement awnings from SunSetter, and other than brand familiarity, another reason why I used them again was I had a good experience the first time. They're reliable. I get my product shipped quickly and I don't have any surprises with pricing. Everything is straightforward. The quality of the awning I bought seems good as well. I don't have any qualms with what I purchased in terms of what I paid and what I got, so I'm satisfied. In terms of the website though, there were a few things that weren't terribly easy to find out when I navigated it, like the help install videos.

When we had new siding put on our townhouse, we had a permanent awning and we didn't want the poles any longer. So, we purchased an EasyShade from SunSetter. They came highly recommended and I didn’t need another estimate. When their reps came out, we had a positive experience with them. Then during the installation, it was pouring rain but the installers did it anyway. They were under a tent while they did it and they were very efficient. They were done in a few hours and they did a great job.

We got a Sunsetter about 21 years ago and we loved it. When it was time to replace it, I called The Blind Guy, a company here, and told them I wanted another Sunsetter. They came out and measured, then we looked at the colors and upgraded stuff. When they came out and installed the product, they walked through everything with us. I'm very happy and excited with it.

The only thing I'm not happy about with SunSetter is that the Awning Solutions people that put it up do not have a maintenance agreement. They installed it. They put everything in. They showed me how it works. Then when I went to them in order to get it winterized, they just told me I'm on my own. So, once they sell the product, you're left. It's like buying a new car and there's not a dealership that will change your oil.

When the installers put the awning in, they didn't put any batteries in it. I had to call them out to look at it 'cause it wasn't working properly. When their service person came out, he said, “There are no batteries in it, that's why it's not working." But I like our SunSetter awning.

Several other people that we know had a SunSetter awning and when we decided to get one, we got the EasyShades. The process was great. The two guys who came out for the installation knew what they were doing. My parents love the new awning and they were happy with the price.

I learned about SunSetter from their commercials on TV and online. Their salesperson was excellent, so I decided to purchase from them. Their installation team was also very good.

SunSetter's salesperson was very personable and helpful in selecting what route we would want to take. The installation was unbelievable, too. We went from having a comparatively small nine-foot-wide awning in the front, to getting a 20-foot awning in the back. I can't believe that they did a job like that, because they were putting up two awnings so fast and so well. I have everything good and nothing bad to say about SunSetter. We were given a very good price and we've been very happy with our awning.

The SunSetter installers who came out were great and friendly. They showed me everything it needed. If I had any more questions, they gave me a phone number I could call. It was a great experience. The awning is a very nice product and it’s well made. I really like the automatic feature that you can push the button and it opens up. Then, if the wind starts to get a little bit rambunctious, it folds itself back up. That's pretty nice. I don't have to worry about it getting torn off my roof.

I ordered an easy shade on 8/14/2025. The email confirmation I received for the order stated "Delivery and Order Tracking. Your order will be delivered to you within the next 2 weeks. You will receive a shipment notification email from us when your order ships that will include tracking information." It's been 5 weeks now and I keep checking on the order status which still shows "In Production". I called customer service and they told me it's still "In Production". No help on when it may be shipped, etc. I am losing patience.

Terrible company. Absolutely non-responsive. Initially sent wrong awning as to size and color. Left it on my deck in its shipping container for six weeks. Stenciling on my deck as a result required Painting. Have not received reimbursement from either SunSetter or the installer more shades for less. Customer service was not helpful at all and cannot provide any useful information. The white glove delivery I was to receive is essentially nonexistent. I am very satisfied by the installer Junior Hammock from more shades or less. He has been a blessing and very helpful. If this company, SunSetter awnings has an executive committee then they are doing a very poor job.

I originally worked with Tyler **. He was on maternity leave when they came and installed it. My only problem is that sometime it come down part way and then goes back up right away. I felt like I didn't get good instructions on how to operate it. Would be glad to have someone come and review with me how to operate it correctly. Thank you.

The SunSetter salespeople were wonderful to work with. There were two of them because one was training. The trainee saved us $800, because he recommended that we use another kind of cover on the awning. He was very knowledgeable. That was great. The installation team that came out was excellent. They're very concerned about cleanliness, so they wore shoe covers on their shoes, and they cleaned everything up when they were done. The installation went fine. They were really good, and it was a good experience all the way around.

We had SunSetter Awnings before, and we just changed the size of the patio, so we had to get a bigger one. It took some time to get there ‘cause it was a wide length, and they custom-made it, but the quality is good so everything’s cool. We just leave it down all the time for privacy, keep the neighbors from looking in.

When we built our new house, we needed some blinds on our surrounding deck. We knew someone else who had bought SunSetter through Costco in Canada so we phoned them up, ordered a whole bunch and they sent them up here. I installed it myself and I’m glad.

We had an outstanding experience from start to finish. We purchased remote exterior shades for our sliding glass windows. We use it when we’re in that room with the remote and when somebody’s occupying that room. The quality has been very fine and we’re very pleased with it. Two of our friends from Church also had SunSetter Awning so that’s why we ended up with them. I would also tell people to give it consideration.

I saw SunSetter online and it looked like it would be a good match for what we needed. The representatives were friendly and gave good information when I called originally. The quality of the EasyShades was good. It went up fairly easy and it looks durable.

I came across a Costco flyer for products they were selling. I thought Costco was selling it at a discount with installation included. It seemed like a generous discount and it was something we’d always wanted for our backyard. So we decided to move forward.

I decided to purchase a SunSetter awning after seeing an advertisement through Costco. The awning I selected is approximately 14 feet x 12 feet and includes a wind sensor. It hasn't been installed yet, so I can’t speak to how it performs.

We wanted to get a real good awning and picked SunSetter for being the leader of awnings. We purchased a 20 x 10 motorized that fits perfectly on our deck. The install took less than an hour and it functions excellently. We love it.

The SunSetter awning has exceeded our expectations. We saw SunSetter at Costco, they sent somebody out to do a presentation and we liked it, and they had a professional installer do it. Customer service was excellent, the price was reasonable, and we were very happy with our dealings with the company.

We enjoy the awning. The price was right in the ballpark with most other brands. It might have been a little higher, but I thought the quality was there. I know a few people that have SunSetter and they were happy with them. I was already sold on them. The installation was quick. It was faster than I expected. I would recommend.

We installed the SunSetter awning ourselves. The only thing that bothered me was we had to order and pay for extra parts to make it work because it was 14 feet and it didn't come with enough brackets. I feel like it could have come with more brackets in the beginning. Other than that, it was really easy and the quality is great. I would recommend it.

I made my decision to go with SunSetter after I called the representative. They came by and showed me what they had and they seemed knowldgeable. It's an awesome awning. It works perfectly, does exactly what I want it to do, and I'm very happy with it.

I would recommend SunSetter Awnings. They've got a quality product. Originally, I purchased through Costco and then I recently purchased directly from them. I got shades that come down over my windows. They're solar solar-powered shades, and there's no setup for it. I'm really pleased with their product and the customer service.

I found the SunSetter product being sold at Costco, so I bought it. I was impressed by the ease of use. I love it so far.

Everybody was very nice and good during the installation. Clear explanations and things. The SunSetter awning is on my pool patio and it really provides a lot of shade. I can definitely feel it's cooler underneath there than it is on the rest of the patio.

The guy from SunSetter was very nice. He showed us the different things SunSetter had. I told him what I was looking for, and so then he directed me and said, "Okay, then this is what you need." He measured and it went fine.

I’ve always wanted an awning. I already have one on my camper, and I decided to get another because the sun beats down on that one spot. I didn’t get a big one, just something small to block the sun when it comes out.

Horrible customer service!! Will not install the wind sensor we paid for back in May, 2025. This is August! Company will NOT call us back, nor the installer, yet we understand he has our sensor. Wish we had never let the salesman in our home!! It appears we have lost $400 for a sensor. They've ghosted our calls. Keep going... they'll honor their commitments!!!!

I've heard so much about SunSetter and I like it so far. I like the color and the fabric is good. This is my first summer using it and I love it.

SunSetter seemed to be the best reputable brand out there. We needed an awning because we wanted to use our outside deck more often. It just seemed to be the most cost-effective for our needs. It’s good. I would tell others that it's just a great product.

I installed myself, they work great! They do a good job of making shade and the instructions were fairly easy to follow. I really have no complaints. It is windy where we are and they do billow when down. I do wish they extended more than the 8 foot limit, but they do what is basically needed, block out deck from being in direct sun.

From the initial contact with SunSetter Awnings through installation, I was impressed with their professionalism, customer service, communication, and friendliness. The many color options made it easy to find complementary blinds for my house. The blinds are quiet when they raise and lower. The handheld controls are easy to use. They sell a quality product. I highly recommend SunSetter Awnings.

I went with SunSetter because I needed a 9-ft wide, hand-cranked, and less expensive option than some of the specialized ones. I bought it through Home Depot, and then I had somebody else do the installation for me. But there were parts missing. One of the arms was missing. And two straps that held the screen from moving were missing. I called into SunSetter to try to get those pieces sent to me, and they wouldn’t send them. They said that they can’t just send us parts. And so, I had to reorder a whole new shade from Home Depot, some $600 or whatever the price was, which was ridiculous. And I took out those pieces, and then I returned the shade to Home Depot, saying there were missing parts. Because I already had the screen up and I wasn’t gonna take it down. So, I thought that was terrible on SunSetter’s part not to send out pieces.

We have an area on our patio that was really hot and the southern sun was coming in our window. We couldn't really use our patio because it would get really hot. It would also rain on our patio even though we had a high elevated structure. It was more decorative than it was functional.

The quality of the installation team was very bad because the awning collapsed in June, considering that it was installed by end of May. The SunSetter product is not bad, but the installation is absolutely poor. They came back and fixed it. I do not want to use the installation team again.

I have had SunSetter for years, where I have put in a number of their remote-operated shades, and I have always been happy with it. The automatic withdrawal for high wind is my favorite feature. I have done all the installations, and they have always been very simple and straightforward. Overall, everything has been positive. It is a great product.

I want SunSetter, a friend told me about it. I looked online and I found the name SunSetter and I called the number. The installation process was good, they did a great job.

We needed something for the front door because when the sun shines on it, it makes the handle and the inside of the house really hot. We saw the ad for SunSetter, and then we had Overhead Door, a supplier, do it. They were great. Everything went right the first time. The quality has been great so far, and it’s working good. So, we’re satisfied.

I bought a SunSetter for my primary residence five years ago from Costco. Couldn’t beat the sale at the time. We really enjoyed the awning there. And then for our beach place, it was really not much to think about.

We had had one before and we wanted to get another one for another home. We went with SunSetter because of the previous pick plus current recommendations. It’s a great retractable awning, the fabric is great and it's even got the lights.

I really like SunSetter's guarantee for fading and stuff like that. We ended up getting the extra large retractable one to cover our patio, and it has that extra piece that rolls up and comes down to block the nasty Virginia sun. They’re not cheap, but they’re worth every penny.

I’ve known about SunSetter for a while, and since my brother had the same shade, I decided to order one for my house. I had someone come out from a company that distributes them to measure and install it, and that install went very well. The awning is a shade to block the sun, and I am satisfied with the one we got.

The SunSetter awning has an almond-colored, almost white covering and made of Sunbrella material. We upgraded to their higher-end material because it had the pattern that we liked and the covering for it matches our trim. When we leave our dock, we just press the button and it rolls up. It is a quality hardware and the fabric is just exactly what we thought. Everything looks great.

Measurement process took two visits and could have been more streamlined. Install was done well, though it had to be rescheduled once due to availability of installers. Shades are working great so far. Block out UV while still giving me a view of the outside.

I bought a free standing motorized Oasis awning from Sunsetter. All in with delivery and installation I paid almost $4k. It worked like a charm for the summer and I was very pleased. During the winter I unplugged it and used the cover they provided for the awning which frankly was impossible to put on and ended up having to bungee cord it. When spring came I plugged it back in and the remote control no longer worked. I replaced the battery in case that was it but it wasn’t. I followed the reset procedures multiple times and that did not work.

We first heard about SunSetter Awning over 20 years ago when we bought our first one. We're very happy that the one we had lasted 20 years. And the fact that we're older now, we just went this year for a new awning that's remote-controlled in and out. It covers my back deck. And it makes it more pleasant to be able to sit out there because the back of the house is in full sun from morning until 2 p.m.

I decided to go with SunSetter after my big offset umbrella became too much for me to manage by constantly filling it with water and hauling it around. The awning was installed, but I wanted it moved over a little bit. So I called the guy that set it up for me and told me that I would need to talk to Laurie, the owner. He was one of the rudest people. I got upset about that, so I talked to Laurie. She couldn’t have been any nicer and apologized and sent me a gift card for my trouble. The awning itself is wonderful. It keeps the back of the house cool when I put it out during the day. Everything is perfect.

Shade screen very overpriced. Not worth 2750.00. They show you very small square sample so when they install it, appears different. I will not purchase again just for the fact it’s too expensive. They sell similar product at Lowe’s for less than half the cost. I wish I would have done my homework on this one.

The initial interaction I had with the customer service was very good, and the SunSetter Awnings installation team was very efficient. Actually, things turned sour because I thought that once you put the shade down, you’d have shade, but it’s not. You still need your sunglasses since it doesn’t provide as much shade as I thought it would. My husband and I have been very unhappy with the product. We feel it was a waste of our money.

I dealt with SunSetter a year ago, and I like it. So I went back to them because I needed shade for the deck I just built.

Everything went smoothly. The distributor was very nice and thorough. They also let us know there was a rebate through Costco, which was very helpful. I’m very happy with the product, it’s great. I had a wonderful experience with SunSetter Awnings.

We purchased the awning from SunSetter because it was the only option for huge windows. We love the product. It is easy to install and to use. My husband did the installation.

We wanted something for that area. We have a lovely deck, but we haven’t been able to enjoy it because it’s very hot. Then we saw the ad for SunSetter and the incentive for it, so we went with it. The installation team was great. I have encouraged everyone to look into them, because they’re wonderful.

I decided to get a SunSetter awning to have some help, some relief from the sun on our deck. The sales rep was very good and very professional. We like their products, that’s why we keep ordering them. We have four of them now. We just tell our friends we like them and they like them too.

The SunSetter awning is in the house when we bought it. We recently replaced the fabric of the awning and the installation went fine.

SunSetter was one of the few places that offered the size of awning that we needed without buying a multiple. We got the ivory one with a silver screen, 12-feet long, and solar-powered. We initially had a defective one that we had to send back. The second one worked immediately. It was great at blocking 80% of the light. It would have been nice if it was a little bit more than that. Other than that, the awning is easy to operate and always stays charged. It is also high-quality and cost effective.

Our saleslady from SunSetter was disorganized and the payment options was a little confusing because my salesperson had to talk to somebody else on the West Coast in order to get payment corrected, changed over and processed. They had to adjust because they didn’t get the right numbers on the paperwork and they kept sending over invoices that weren’t correct. And so, our salesperson had to wait on him in order to get the payment. There was a lot of back and forth on getting all the payment taken care of. I also had to manipulate a little bit of the installation in order to get it the way I wanted it but they were fine.

I’ve seen SunSetter's advertising and decided to get an awning because our back deck was in full sunlight for the majority of the afternoon. It really helps with the shade and the costs of keeping it cool. My awning is 16 feet by 10 feet, striped, with 10-year materials. It’s all automated with an electric motor and has a wind sensor.

SunSetter's service is okay, and I'm pleased with the awning. The installation team were good, too. But I thought it was kind of expensive. Just the awning, when they started out at 5,000 and they come down to 4,000 real quick, and then I see the SunSetter is the same one on the commercial now for 700 and some dollars, that’s pretty bad.

We ordered our SunSetter Awning based on the price and the timeline for delivery and installation. Some companies took at least twice as long before we even saw anything.

I've had a SunSetter before and it was the older one. It was about 15 years old. And because I've become so old, it was very difficult to unroll it. I got an automatic, and I love it. We live in the South, we get to go out quite a bit. And in the evenings, in particular, after the sun goes down, it's really very comfortable. We love it.

I am very pleased with my two new awnings. I can operate them remotely and I feel that they have helped to bring my cooling costs down by blocking the hot sun from my windows. I hope they have the same result in the winter by helping to block the cold winds. I wish I had invested in them sooner.

I’m a contractor, so I’ve installed SunSetter Awnings, and I’ve seen them. So, I knew what I was looking for. I’ve got a 16-foot wide x 8-foot extension retractable awning, which was about as big as they could go, and it’s great. I don’t have issues with it. It also has a remote with it.

We're in an HOA where we have a townhome on a lake, and SunSetter was the only option we could use per the bylaws. Because it's on a lake, they also have certain laws and bylaws on what it can look like. We couldn't pick out the color ourselves. We started the process in the fall and got it in the spring. They did the installation in the off-season when we weren't there. I know a lot of people have gotten them over there because we’d lost all our trees. It definitely protects the shade. We really like it. It's like a whole nother little room on our deck for us. It cost a fortune, but we're happy with it. We did have an issue where one of the parts that you rolled down had an imperfection in it. It almost looked like it was from production. And so, they did send us a new piece and that came fairly quickly. Hopefully, if we ever have any other issues, the warranty would be good.

SunSetter’s sales rep was really helpful, which impressed me. The installation was prompt and I’ve had the awning for about four months. The quality is awesome. I love that it retracts in the wind and the stripes look great with my house. They're pricey, but it was okay. I would recommend them.

We have a new deck and we weren't using it enough because of the sun. We gotta watch the wind around here a bit near the shore, but the SunSetter awning closed itself a few times. I like the automatic closure and it's a sturdy piece of equipment. I don't leave it open when cooking outside, but it's perfect for relaxing on the deck. It's a motorized awning, but there are no lights attached.

I searched online for an awning solution, and the purchase process with SunSetter Awnings was straightforward and hassle-free. I opted for one of their largest automated detached awnings, thinking it would be ideal for my patio. However, when the recommended installer unpackaged the awning, we discovered that one of the main structural arms was completely broken at the weld.

Upon reaching out to SunSetter Awnings, I found their communication to be quite effective, although scheduling took a bit longer due to weather-related issues. Once the installation was complete, I was impressed with the results and would highly recommend using SunSetter.

I did a Google search and discovered SunSetter Awnings. I decided to give them a try and everything was great, including customer service and installation.

We wanted an awning for a long time, and we finally decided to bite the bullet and get it, and we couldn't be happier. The features and design of SunSetter, especially the size that suited our needs, convinced us it was the right choice. It was user-friendly and easily plugged in, making the decision even clearer.

We purchased the awnings from SunSetter through Costco and we love it. The awning has been a lifesaver, and I genuinely wish we could have covered more of our house with it. It's truly been a godsend, and I would recommend it to anyone.