SunSetter Awnings Reviews

The pricing of SunSetter seemed unreasonable. The salesperson at Costco seemed to be overcharging by several hundred dollars—likely $500 or $600 more—compared to following through with a local dealer I found online, who provided more competitive pricing. Interestingly, this local dealer was able to offer me a larger, more comprehensive awning for the same price as the basic model Costco was offering.

Dragging umbrellas in and out of the basement was a hassle for my husband every year, and we were looking for an easier solution. We've included the electric option with wind sensors for added convenience, and it perfectly covers the area where we usually gather outside.

New awning installed with minor issues, but quickly taken care of by the company that I purchased from. Clean, Neat and customer care was provided... Saint Louis Blinds & shutters did the work and were on time for the appointment. Lighting was also installed and we really like that new idea, and is great for entertaining our family and friends. Like doing business with a family owned company... and will recommend to others...

I approached SunSetter's desk at Costco for more information about the products and process, then they arranged for a consultation within the same week. The representative who handled our measurements and color/material selection was extremely helpful and provided great suggestions. We opted for two awnings of varying sizes, and the installation was a breeze, completed in only half a day. Moreover, SunSetter demonstrated flexibility when we had to reschedule the appointment due to our electrician’s unavailability, showing no resistance or issues. They also provided a follow-up call to ensure everything was satisfactory and took the time to walk me through how to operate the awnings. Overall, my experience with SunSetter was excellent—I’ve even shared my positive experience with a couple of friends, recommending SunSetter through Costco’s contact.

We lost some trees and we needed shade. I was already familiar with SunSetter since I had previously utilized their services for my gutter guard, so reaching out to them for the awning was a no-brainer. The installation process for the awning was straightforward and hassle-free. The team came out, completed the setup, and everything was good from the get-go. As for the quality, it is very good and meets my needs perfectly. As someone who relies on this product every day, I've found it especially beneficial during the hot weather we've been experiencing recently. The awning is motorized, allowing me to extend or retract it with the touch of a button, providing convenience and comfort any time during the day.

I purchased SunSetter Awnings because they came highly recommended a couple of years back, and I’ve used them on 4 houses. My overall experience with them has been absolutely wonderful. The customer service stands out as exceptional—they meet me at the house and walk through everything with me, ensuring a seamless installation process.

When it came time for an awning, I opted to visit SunSetter's internet site, eventually connecting with a dealer. The service I received was excellent, which I greatly appreciated. As for the product itself, I am very happy with it, although it struck me as a bit pricey. Despite the cost, my overall satisfaction with both the service and the awning remains high.

SunSetter Awnings seemed to have a decent history and good reviews. The price was also a significant factor in my decision. When setting up the service, the customer service was very good. I opted for a power awning, and an installation team came to set it up. They did an excellent job and the entire process was seamless.

I've been really satisfied with my SunSetter purchase. The awning itself is great, both in terms of features and quality. The installation process was smooth, and it works perfectly for my needs.

Our experience with SunSetter has been excellent, and I recommend them. The installation process was smooth and the team was friendly and professional. They explained everything clearly and made sure we had all necessary materials, including the remote and crank in case of a power outage. It's the cherry on top of the sundae, with getting the house redone and having the awning. It looks amazing.

We wanted a bigger patio, and we added some concrete, but it's very sunny. A neighbor across the street has a SunSetter, and a neighbor behind me has one as well. Another neighbor sells SunSetter, and after comparing prices with Costco, I found that SunSetter was competitively priced and had everything installed neatly.

I needed to replace the awning installed by the previous homeowner, which was also from SunSetter. I went with a 12 by 14 motorized awning that features better material. I'm quite satisfied with its performance; it works just as expected. In my opinion, it offers great value for the cost. For my day-to-day activities, I use the awning as the need arises, and I find it functional and reliable.

The setup was a breeze, something worth noting for fellow DIY enthusiasts. Originally, I was considering purchasing through Costco, but the requirement to involve a dealer with a hefty price tag of $3000 for installation led me to buy directly from SunSetter, which worked out better for me.

I came across SunSetter Awnings on TV and felt impressed enough to not even look into other options after their representative visited. The experience has been quite positive. The customer service rep who came to my home was very good, and the installation was handled by a professional who left a great impression. I opted for their most expensive offering. Overall, the process with SunSetter Awnings has been fantastic, and I am happy with the choice I made.

There were incentives and discounts through Costco that persuaded us that SunSetter Awnings was the best place to purchase. Also, we did some research on SunSetter and looked at some of the reviews. The quality seemed good and the reviews were positive. After putting in a request, a representative came to our home for a presentation which was very informative and pressure-free, leading us to sign that very evening. As Costco members, we received a $2300 shop card as part of the purchase incentive, which sweetened the deal, considering we frequently shop there.

I invested in a SunSetter awning since Costco was offering a good deal. The installation went smoothly, with the team handling everything really well.

I liked the way how the fabric on the SunSetter awning was made. I opted for a 19 ft awning that's 10 ft wide, featuring a push button in and out. The installation process was impressive and smoothly done, without any issues. So far, I am very pleased with the product quality. I use the awning whenever I spend time on my deck.

My neighbor was using SunSetter. When I went with SunSetter, the service was commendable. The provider was very nice. The awning appears to be working fine during my initial use. I was particularly impressed with the representatives who sold it to me—they deserve a top rating. Overall, I'm quite content with the purchase and the service so far.

I opted for the top-tier model from SunSetter, which comes equipped with features like built-in lights and an automated closure system that activates in high winds. It’s a well-constructed and reliable unit, and the installation was executed beautifully.

My first encounter with SunSetter was through a television advertisement, which piqued my interest. They have a strong brand reputation and in terms of service quality, I would describe it as great. The staff were knowledgeable and well-versed in their products, which was quite reassuring.

I decided that a SunSetter Awning would be a perfect addition to my porch, especially with it facing south. I consulted with a salesperson who recommended a single-color option that would blend well with my home. The sales experience was very pleasant, and I appreciated the advice.

Our deck is in direct sunlight from around 11 AM until sunset, making it unusable during those hours. So, we decided to purchase a SunSetter to improve our outdoor experience.

I faced a situation where a storm severely damaged my existing awning, which was a SunSetter model that came with the house I purchased. Having had this unexpected experience, I decided to explore a few options, which included Marygrove and SunSetter. Despite Grove offering a few more features, I leaned towards SunSetter again, mainly due to my prior positive impression.

Our experience with SunSetter has been very positive. From the initial sales interaction to the installation, everything was professionally handled. The installers did an exceptional job and were quite accommodating when an initial attachment spot didn’t work out due to gutter placement, making alternative arrangements smoothly.

I bought a Sunsetter Awning after learning about it from a friend. My husband had helped our friend install theirs, so when we moved into our new home, getting one seemed like a great idea. We went through Costco since they typically offer great deals, making it an easy choice for us.

I purchased a SunSetter Awning to provide shade for our patio, which increased its usability on hot days.

My mom had a SunSetter awning and always spoke well of it. I purchased one too and went for the self-installation version, which was fairly doable and the instructions were straightforward too. In the end, I’m happy with the purchase and have no complaints about the product. It’s been a good addition to our home setup.

The purchasing experience at SunSetter was seamless, and, pleasantly, the awning arrived earlier than expected. I took on the installation myself, which was manageable, but given that we chose the extended 13-foot version, it did present some challenges, especially during windy conditions.

My wife initially made the decision to look into SunSetter since we don't have a front porch, and I was initially skeptical. However, the installation was surprisingly quick, taking just one day.

I was encouraged to choose SunSetter Awnings after researching online, as I had previously owned one at another property and was familiar with their product. Their service was excellent. The company promptly reached out, came to measure, and efficiently set up the installation as soon as the awning arrived. It's effectively keeping the sun off my deck, and I haven't encountered any issues so far. I would give SunSetter Awnings the highest star rating for their great service and reliable product.

My initial experience with the installation of my SunSetter Awning was positive; the team was professional and the process was seamless. However, after a couple of months, I've noticed the awning tilting slightly, although there's no visible roof damage. I'm planning to reach out to the installer to correct this issue.

Although we initially hesitated due to pricing, we decided to make the investment with SunSetter, and the product has been fantastic. We find it working wonderfully, and it meets all our expectations. One thing that stood out was needing to inquire about the remote control leading to a direct conversation with the owner—this level of service is what impressed us the most.

Ordered the 10 ft manual awning through Costco and within a reasonable amount of time it arrived at my home. However, the hood did not arrive. Several phone calls to SunSetter, resulted in them sending me the hood, which took about two more weeks. The problem was with the shipping company, but SunSetter did everything to make it right for me, which I greatly appreciated, so high praise to their customer service team.

John did a great job ordering and installation was perfect. Awning arrived when promised and installed right away. We have the unit approx 3 months and it's working flawless. Lights and wind sensor were good recommends. The installers were efficient and pleasant. Thanks.

Top notch from start to finish. Excellent communication, timely delivery and great service from start to finish. The product has made my deck livable again, after a storm destroyed my huge trees. The awning is sturdy, attractive, and well made. Installation was quick and operation is easy. We use it daily and highly recommend.

I purchased a retractable awning with lights. Lights stop working after 6 months. Contacted Sunsetter and they sent me out a piece and told me to install it or pay someone else to do it. Lights never worked. Please don't purchase.

We have a very hot back deck that wasn’t as usable as we would like it to be, so we decided it was time to get an awning. Sunsetter is affiliated with Costco, and we shop at Costco all the time, so that was what pushed it over the edge for us.

We needed an awning to make our massive deck usable. Our deck is west-facing and it gets extremely hot sun. We had searched for a long time and we found it on sale at Costco. We bought the largest model available that has automatic retraction. We're very pleased with its functionality. There's a lot of value in the product. We like making large purchases with Costco. They really stand behind the products that they sell. Obviously, SunSetter has a good reputation as well. We've really enjoyed it the few times we used it and we think we'll enjoy it for many years to come.

I had a SunSetter awning installed and ran into a snag because now my storm door won’t open. The header piece for the storm door is behind the awning, and if I try to open the door, it would hit the awning. I don't know if the girl measured it wrong. I called my oldest son who’s a carpenter, and he said I can cut the storm doors off. He told me how to do it, but I’m 80 years old and can’t do it alone. I called the installer and told him what I found out, and he said he’d be back in two weeks to straighten it out. I haven't heard from him since. Now I’m looking around for somebody that can help me do that. Other than that, I love the awning. I'm really happy with it. I'm just not too happy with the installer.

I ordered a new awning from SunSetter Awnings to replace the one I had. They didn’t install them. I did.

My SunSetter Awnings are good. I don't use them on a patio. I needed an awning to protect the boathouse against the weather -- it's not a conventional type of usage. I bought the first one about six or eight years ago. It's power retractable. It's fine. It provides the coverage I need for that. They do what I need them to do.

I'm very happy with my awnings. I've had them for three months now. Customer service was fine, and the installation team, they did good.

They put the SunSetter awnings in the spring, three or four months ago. We got a Costco card, and they recommended it. It was all good.

My awning got trashed and I replaced it with sunshades from SunSetter. Unfortunately, I live on the salt water, and I left the cranks in place, which I shouldn't have done, and they’ve already started to rust even though it was just installed in March, so I will be surprised if they last five years. I wasn't overly impressed with the salesperson, but he was all right. I got the sense that he didn't wanna do the job because it ended up being pretty small compared to their overall products, which I would have loved to do if my insurance company had been willing to pay for it.

I got an electric awning from SunSetter. I wasn't around when they came out to install it, but my wife said it was fine. It’s working well, and I use it every day. The only thing is I wish I paid less for it.

I wish we never got the awning, first, because it’s an awful lot of money. We had them out last year and they gave us a quote. This year, the quote they gave to us was $2,000 higher than what it was. When we were talking with the salesperson, we felt pressured to go ahead. We didn’t get a second opinion. My husband asked for a second quote, and the salesperson did not accept that.

We had our new patio laid in the back and we thought it would be a good idea to have an awning over it. I went on the computer and saw SunSetter and contacted them. The sales rep came to the house and give me all the specifics. The visit was very pleasant. He explained everything and gave us all the information, and we signed on.

Everything’s been great about our SunSetter Awnings. We got ot this spring and the installers did a great job. It works out excellently. We love it.

I'm having an issue with the SunSetter awning, and I'm trying to get some service on it, but nobody will get back to me. I had it out the other day, it was a little windy, and it made a funny noise, so I retracted it right away. I don't wanna use it now because I don't know if something got disconnected and I can’t get ahold of anyone to come out and take a look at it. So, there’s a $7,000 awning sitting on my roof that I can't use because nobody will call me back.

I purchased the SunSetter because a friend of mine had one and I liked it. My awning was installed a couple of weeks ago and they did a good job.

My aluminum awning got blown away during Hurricane Milton. I got a retractable awning from SunSetter which was 20 x 10 large size, electric and had the wind sensor on it. The installation went fine and the installers knew what they were doing.

My experience with the installers was very good. Their experience stood out and they look like they were double checking measurements and angles. Their pricing could be better, but other than that, I would recommend them.

It’s very easy to get in contact with a representative, and the quality of their awning was fine, but they have to fix something on one of the awnings because the motor is just making more noise than it should. Overall, we’ve had a good experience with SunSetter Awnings.

I have had two awnings installed by SunSetter Awnings. The customer service and the installer were excellent. Overall, I’m satisfied with their service.

We purchased a shade covering from SunSetter. It is automatic and can also be used manually if the motor breaks down. I did the installation myself and I was very happy with the outcome of the project. It was great. They provided the necessary parts to do the installation.

Great product, and a great sales experience, but the shipping was slow so don't be in a hurry, after receiving the product installation was pretty easy, called and had a question about the siding, the person didn't know any more than the instructions stated, plus I was told I would also receive a free cover, she said it more than once, but never received it, called and they're telling me no free cover, so just make sure you document everything. Other than that it's a great awning.

We've had our Sunsetter for a couple of years now and it is very helpful on hot, sunny days. We do feel a little deceived, however. THE AWNING IS NOT DESIGNED FOR RAINY DAYS! For those people who think they will be sitting under their awning on a rainy day, THINK AGAIN. The awning is NOT designed for rain. The awning collects water, sags, and will ultimately collapse under the weight of the water if left unattended.

I am pleased with the quality and service install of my Sunsetter Awning and both shades. Install team from Vinewood was excellent. The installation team was care and considerate while installing the awning and shades. The motors are powerful and the tracks are solid. My only comment is that the shipping was slow.

I called one of the SunSetter installers and their presentation was good. I purchased the electric awning and I'm satisfied with it. It was a lot more expensive than we thought, but we went ahead with it because we liked the equipment. I haven't used it much yet this summer, but I'm looking forward to using it.

I placed the SunSetterawning over a deck. I purchased the motorized awning. It's a good quality and very convenient. They had excellent customer service and they explained the whole process. It's a good product and I would recommend it.

SunSetter had a lot of good reviews and the most reviews out of all the awning places around me. The purchasing was great. The guy came over, did the presentation, and everything was good. Three and a half weeks later, a two-man team came and did the installation. It was perfect. They were professional and no issues.

Sunsetter provided excellent service. I placed my order on 3/19/25. They told me it would be 5 to 6 weeks for delivery and installation. My order was finished on April 29. It took a couple weeks longer than expected but they were inundated with orders through a Costco promotion. When it was installed on May 14, the team was professional, thorough, and the finished install looks amazing. The product is top of the line and the hardware is professional grade. It works great and I'm very happy with my decision to go with Sunsetter.

I went with SunSetter because I love the Sunbrella fabric and It seemed like a nice product. It’s extremely easy to use and good quality. I really love my awning. It's working really well with this sunshine we're having. The installation team from SunSetter was great, friendly and professional. It was a nice experience.

The sales team from SunSetter was very good professional. They were thorough, friendly, and did a great job. The install team was very thorough and neat. They did a nice job of cleaning up and taking all the packaging material away and showed me how to operate it. That was all good.

The guy from SunSetter was very thorough and went over everything. From the consultation to the installation, everything was wonderful. I couldn’t be happier. They were wonderful. My awning is electric, and I have the wind sensor with it.

I’ve purchased from SunSetter for many years. I usually look for stuff online because I can’t type ‘cause I can’t use my one hand really good. Then I usually call in and I talk to somebody. They help me totally through everything. I got the solar-powered ones which is what they call a sunshade. They go over your big windows. And I have a friend that installs them for me. We love them and my wife said it’s money well-spent.

We had an awning that was getting bad so we decided to go with a better one. We haven’t got it installed yet because we weren’t informed that we need to buy soffits and all those other stuff to put it up with. We’ve had to make two more different orders now which should have been part of the sale.

I want an awning because of the sun and its heat. They said SunSetter was the best, and I think they are, after checking all the rest of them.

Everyone I dealt with at the company was terrific. They were friendly and polite but more important they knew their jobs. Everything was handled by them from the HOA approval to the final installation. It could not have gone better. I enjoy my awning almost every day here in the Florida sun. It allows me to be outside even in the rain.

Great, attractive product. Makes any outdoor space feel cozy. Shades the inside of the house from the hot sun. Keeps the heat off the deck for a more enjoyable outside experience. Color options are great to match and outdoor decor you are looking to achieve. Prices are very reasonable and can fit any budget. I have 2 to shade the majority of my deck.

I went with SunSetter because of their reputation and availability through Costco. I’ve also bought SunSetter products in the past. The installers were friendly, professional, and competent. My favorite part about the awning is the ease of use. It performs exactly as advertised.

I had bought a canopy and a frame, and I liked it the first year. It was great. But when we put it up the second year, it turned green, dipped in the middle, and had puddles in it. It ended up being an expensive one that didn’t last.

I decided to get SunSetter because the sun gets hot down here. And we can't get away from it. We got the automatic type, which has a curtain that I can grip down on the end of it. It has the wind sensor feature too. So far it's rainy and the wind blows, so we haven’t had to use it much. Every experience I had and everybody I've been involved with at SunSetter has been outstanding.

I chose to have SunSetter again because I had my previous awning from them for about 17 years and was very happy with it. This time, I purchased a manual awning. Unfortunately, I like the old one better because of its material. The new one already has two water stains, even though I haven’t had it very long. The water tends to pool on it. I’m not sure if this is due to the installation, but I also can’t fully open it because the awning goes down where the arms are.

The gentleman from SunSetter who came was very knowledgeable. In fact, he was the installer and presented the product. We wanted just a screen and not an awning out over the patio deck. We knew what we wanted to accomplish. The gentleman was very accommodating. He looked at what our needs were and then offered us a solution for that, as well as choices of colors and recommendations, which we totally agreed with. It met our needs and we're very happy with it. We highly recommend SunSetter. In fact, our neighbor across the street has seen our awning and purchased the product as well.

We’re still not done setting the SunSetter awning as I had trouble right from the very beginning. The motor did not work with the remote, so they sent me a new motor and a new remote. I got it to work, finally. They compensated me for my time installing it and my helper. That was good. But now, we’ve been trying the last two days to hook up the wind sensor and work with the awning and the new motor and the new remote. It’s a little frustrating.

We encountered no problems with the installation of the SunSetter awning. It was great. The awning has good quality and is easy to use and beautiful.

I got SunSetter to cover the hot tub from light rain. Well, I thought their product had the best description of exactly what I wanted. And they had the power awning, the color combination and the materials that I wanted. They just seem to have more of a variety of selection for an awning.

I had heard good things about SunSetter. I've wanted one for a really long time. So, we ordered one through it. Their website was fine. I looked up everything online and then I think I could leave a message. And then someone called me.

We're in a townhouse community, and a lot of the other townhomes use SunSetter. We got a contractor to install our awnings from their website. It feels like having another room after we installed the it. The quality is great and we’re really happy with it.

But so far, it's been really positive.

Our old awning broke, and nobody would fix it. All they wanna do is replace it. We looked into SunSetter because they've been around a bit longer nationwide. Everybody else was local. That's what the old one was– a local guy who went out of business.

I had purchased a SunSetter a long time ago and it lasted like forever. I recently got an additional one to go on a different side of the house. It's identical to the one that I had purchased before. SunSetter Awnings is a really good product. It’s very long-lasting. So I'm very happy with it.

I saw that someone at Lake of the Pines might do SunSetter awnings. I called the number, he came right out, and I ordered it. The installer told us it would take about a month, and it was here and installed within a month.

SunSetter is the biggest and best-known company. I also had a Sunsetter awning for a little over 10 years, almost the same thing to the one I bought. It’s an 18-footer upper-end model, costing 6,000 bucks. There’s a 10-year warranty and I got it through Costco. I bought a hood for it as well. I had a big problem with the product itself though, and I wasn't happy with it at all.

I saw the sign at Costco and decided I needed to get a SunSetter. I asked my neighbors, and they told me not to go through Costco but to go directly through SunSetter. With Costco, I’d have to measure everything myself. I can’t measure a big space or figure out the width, how far out it goes, or the angle of the awning. So, I went directly to SunSetter.

We purchased a 15' SunSetter awning and cover through a major wholesale club. The delivery was on time and went smoothly. We purchased the awning based on the provided information that installers were available. Drilling into concrete siding and manhandling a 15' awning was something I was happy to pay for someone else to install. I reached out to Sunsetter and there was only one approved installer in my area. I sent three e-mails and left two voicemails to that installer. I finally received an e-mail back that they are very busy but that "I'm positive he will get back with you the moment his schedule allows for it." We never heard anything back from them.

Amazing. Have been wanting for years and finally made the purchase. Worth it. Installers were great and we've received so many compliments on its appearance. It does exactly what we were hoping for - shade. It's great for the new baby in the family who likes fresh air but has to be protected from the sun.

We recently moved and left our awning with the previous house. Even in upstate New York, it was so beneficial on sunny summer days, I considered it one of my best home improvements. When we built a new house in Virginia, I had the builder remove the roof over our deck. Not we have the option of sun or shade under a 19-foot SunSetter. It's already appreciated a few weeks after I installed it. The quality appears to be the same as it was when I installed the first Sunsetter 20 years ago. I'm always happy to purchase quality-made in the USA products.

If I could give no stars I would. I was sent the completely wrong awning and now, months later, we still don't have the correct one. Instead of just switching the wrong one for the correct one, they took the incorrect one back, cancelled the order and now I have to start all over. I may look into an alternative rather than placing another order with them.

Have had one for about 8 years now and it was a fantastic purchase! They work flawlessly, with no issues or problems during the 8 years and have given us the much needed shade in all the areas it covers. You will want to make sure that you choose the correct tilt angle and height to make it perfect.

They've been wonderful. I have five other SunSetter awnings, just goes to show how happy I am with the product and the company. I have other homes and they all have SunSetter. This last one hasn't been installed yet ‘cause my homeowner’s association won’t allow me to put it up, so I'm gonna take it to my cabin in Truckee, and they're storing it for me until I can decide what to do. It took a long time to get it but it's custom-made, so I'm fine with that. I’ve been happy with SunSetter.

Costco had SunSetter on sale, and I knew they were good stuff. So, I purchased a 9-footer and an 11.5-footer shades. The enclosure was white, the shades were beige, and it had a remote control on them. The quality is excellent. The shipping containers were impressive. The housing of the shades is quite strong, and they are very easy to mount. We live on a lake and there are really strong winds, and the shades haven't been down because of the steel cables that hold them in place. But even in the winds that it has endured, it has done very well. We have neighbors that live on the other side of the lake and I think they're on their third version of their blinds.

We're very happy with SunSetter Awnings. Our new house gets the morning sun until about 2 o'clock, and it would become extremely hot so that we couldn’t sit outside. The SunSetter awning was more than we could afford, but it turned out to be reasonable price for good quality. The salesman was very knowledgeable, and installation was quick and excellent. Very nice gentleman, neat, clean, answered all our questions. Everything was great.

I recently had SunSetter Awnings install awnings at my home. The customer service was good, and the installation team did a great job.

SunSetter Awnings is a good company. We purchased their awnings about 12 years ago and the quality is good. We always kept them out, never rolled them up, and they lasted that long. When one of them fell apart during a storm, we had it replaced and while the price had gone up, it was still in that range and the insurance paid for part of it.

I went with SunSetter Awnings and my experience with setting up an appointment was seamlessly smooth; the team was prompt and sent a representative to assess our specific needs efficiently. The product they recommended has been a perfect fit for us.

My sister had SunSetter Awnings in Las Vegas and we had been out there to visit. And when I took a look at what they offered, I liked the look of the product and the ease of taking care of it. And I had my son get an area rug for my back porch that matched. I liked what I sawthat's why we bought it.

I initially looked into purchasing an awning because I needed more sun protection. When the sales representative came to our home, they were excellent—extremely knowledgeable about what would work best for us.

I had shades that had been put in in 2011 and one of the two shades quit working. So, I replaced both 12 foot shades on the end of the house. I had the motorized ones installed from SunSetter Awnings and they work very well. The installers were very efficient and did it in a timely manner. They explained that they have both on the same remote.

I had a SunSetter awning that was almost 20 years old and was a huge one. I loved that thing. However, to change just the fabric would be too expensive compared to getting a new one. I never had a problem with that. So, I called SunSetter and asked for the same thing.

So far, I'm quite pleased with the SunSetter product—it works just fine. The installation process was seamless, as the same person who sold me the awning also installed it, making sure to show me how everything operates. Overall, it has met my expectations without any issues.

My other awning from a different company was temporary and I needed something a little more stable, so I went with SunSetter. The installers were very polite, quick, and quiet too. It is quite expensive, but I like the awning. I’ve tried it a few times and it works great.

We were looking for something versatile that we can use when needed and set aside when we don’t. And we’d seen SunSetter ads for years and noticed they’re backed by Costco, so we decided to get an awning.

The SunSetter customer service was really great. They were very attentive and we got an appointment quickly. The installation team was friendly. They were very efficient. It took them three to four hours to finish the installation and they walked through everything with us. It was a good experience.

SunSetter has always been good about shipping it on time, and everything they said they were gonna do, they did. I have SunSetter awning in my old house and I bought another one for my new house. The one I have in my old house is 10 years old and still working. It's energy-efficient, it keeps the sunlight out but I’m still able to see out, it's a very well-made product and I’m happy with it. I'm not using the new one because it's in the new house, and I haven't moved in there yet, but it seems to be of the same quality, and I don't see any flaws with it.

I just found them online, and I've heard of SunSetter before. The dealer did a nice job. The salesman was very informative and quick. They did a nice job.

Up until my last experience, SunSetter was amazing. Everything worked when it came. It was really great. But I recently ordered seven EasyShades. And of the seven, one didn't have all the parts, the guide and bracket. But they did send that to me. One had a bad motor, so they sent me a motor. Which not everybody knows how to install motors. So, I wish they would have just replaced the whole thing. But they didn't.

I purchased an awning from SunSetter because my son has one and he enjoyed it. The sales representative was very pleasant. Since we’re part of a homeowners association, other people will probably buy them too. He explained everything very clearly.

I got a SunSetter awning with a remote control. It also came with a hand crank in case the remote control fails. The awning is attractive and it seems to be sturdy. The remote control operates nicely. The only issue I have is that birds keep insisting on trying to build a nest over time. Overall, I’ve had a very good interaction with the company I purchased from and performed the installation. I was very pleased with them. I would recommend SunSetter.

Installation went pretty smoothly. SunSetter came out, measured, and gave me samples to pick from. I like it because I have an issue with the sun coming through the window in the afternoon, and it's hard to work in the kitchen. So that blocks the sun.

The local distributor of SunSetter was extraordinary. He was very helpful and came right away. It was the easiest money that I've spent in a long time. The installation was also very easy. He came the day he said he was going to come. He was timely and left everything clean. I love the quality and how clean everything was. The product was exactly what I expected. It works beautifully.

The sales visit and installation were good. I have retracted and extended the awning a few times, and the only thing that I do not like about it is that piece that comes out the front when the wind blows. So, I’m going to have to use something like a hot glue to make it permanent. As for the price, we wanted it to be cheaper, but it was okay. Overall, everything is good with SunSetter.

SunSetter has appealing pricing. My experience with their service began with a visit from a sales representative who came to my home, took measurements, and answered all of my questions.

SunSetter Awnings offered exactly what I was looking for. I got the shades from them and buying them was a straightforward process. The reps measured the area, provided samples, and had all the options I needed. The installation was smooth, and everything went without a hitch. While the product's pricing was comparable to other brands, I felt the installation cost was a bit high. Nonetheless, they did an excellent job setting them up. Overall, I'd rate my experience a solid 4 stars.

SunSetter was the only place I could find that was reputable. Customer service was great, and the product is awesome. I love it.

We’ve been long time customers of SunSetter. We have had multiple products from them for many years, and then we had the need for yet another product from a company we trusted. However, the quality was not what we experienced before, and that led to a series of emails to the customer service. Still, we were not able to get in touch with the right person. It was a frustrating process. After a lot of back and forth and having a hard time communicating, eventually, everything is working. But the process should have been smoother.

I had a good experience with SunSetter Awnings and I chose them because of the price. The installation was good. I had to wait for it to arrive, which was a slow process, but that was fine. There was a small issue, but he came out as soon as he could, and got a replacement. He did a good job.

I didn’t check out any other awning company because I like SunSetter Awnings. Their awnings are very expensive, but I wanted them, so I bought them.

I had SunSetter before and I was happy with it. This is the second time I bought the products. I was stuck with them because I liked them. I installed the shade myself. It’s reasonably priced and it looks excellent.

I do like the awning but after less than a year, it is falling off the wall. Customer service is TERRIBLE!! The customer service agent is very difficult to understand and will not stand behind their installation. He said we would have to pay to reinstall after less than a year. I would avoid Sunsetter.

We decided on SunSetter because the name was familiar, but unfortunately, the quality has been disappointing. We ordered a 10-foot awning but received a 9-foot one instead, even though SunSetter insisted they don't make 9-foot awnings. Additionally, the lights that were ordered with the awning arrived too long every time. Even after the dealer's owner looked into the issue and confirmed the awning was not the correct size, we are still waiting for a resolution. Overall, I'm disappointed with SunSetter's quality control. I would rate my experience a 3 out of 5.

Our outdoor bar area gets sunlight all day long, and I was looking for a permanent solution. In the past, we used a metal frame with a fabric top, which we had to replace every couple of years due to wear and tear. I had always heard about SunSetter through commercials, so I contacted a local dealer. The price, material, and overall offer were agreeable, so we decided to install it.

I've already owned SunSetters for 17 years and their service has been good. I replaced the covers once. I bought their permanent cover that mounts over the top of the shade itself, and they lasted. Out of the four motorized awnings I initially bought, only one motor has given out after many years of use, which speaks volumes about their quality.

We had cut some trees down and needed some shade. We looked into other awning companies, but I preferred SunSetter's product over the others. The purchasing and installation process was smooth, and we had no problems at all. Overall, I am really happy with the experience.

I purchased a manual crank awning from SunSetter Awnings after googling local companies, and their team made a great impression. I got along well with the sales manager and saleswoman who visited me, and they offered what I felt was a fair price. Later, they upgraded the awning to a motorized one, which I appreciated. The installation process was excellent; they did a great job and even completed it faster than expected. Additionally, they returned promptly to motorize the awning, making it an easy transition. SunSetter Awnings delivered on their promises, and their customer service was excellent, although my interaction with them beyond the installation was minimal. They were communicative about their arrival times. I'm extremely satisfied and would highly recommend SunSetter to others.

I had the pleasure of working with SunSetter Awnings, and my experience was very positive. Eric, the manager, was particularly excellent. I found the staff to be extremely courteous and well-behaved throughout the process. They were attentive, and when a small measuring issue came up, Eric promptly came to double-check everything, which I appreciated greatly. In my opinion, SunSetter Awnings is an excellent company, and I would highly recommend them to others.

Our experience with the SunSetter team has been excellent. The person we dealt with recently was very competent and knowledgeable. We're preparing to receive our next awning soon, and the communication has been great. This is actually our second awning from them; the first one served us well for many years.

I needed a car cover on the side of the house that was at least attractive and can move in and out instead of being totally stationary. I got the awning from Sunsetter and it seems to be working. It's very high quality. It retracts automatically with any wind. I'd recommend Sunsetter.

My deck is in full sun and to maximize its use, I needed an awning. When I went to the main SunSetter website, I found a referral to a local company for installation. The experience was very good. A sales manager visited us, explained everything clearly, and we made our selections from the catalog. The awning was installed within four to five weeks. Overall, my experience with SunSetter has met all my expectations, and I have no regrets about choosing them.

I had my SunSetter Awning replaced due to storm damage, and I couldn't be happier with their service. Having used SunSetter previously, I decided to stay with them because they have proven to be the best. The team sent four qualified installers who expertly removed the old awning and installed the new one in less than two hours. Their professionalism and efficiency were impressive, making the whole process seamless and hassle-free. I would definitely recommend SunSetter Awnings to anyone considering an awning purchase.

We have a second home in Yuma, and it's too hot on our back patio. Our friends had a SunSetter Awning and we decided we'd get one. I ordered through Costco, and they carry SunSetter Awnings. The order process was smooth, the delivery was prompt, and with the help of some friends, we installed it without any issues. The awning works perfectly, and I've had several people stop by to ask about it, all expressing how much they love it. Some find it a bit pricey, but I believe the high quality is worth it.

We're in a mobile home and wanted one of the sections in the carport to be covered so we could sit out there and not have the sun on us. Edward, my husband, looked into other awnings that were a lot cheaper but you get what you pay for. SunSetter’s name came up and we had the lady come over. We liked the way she presented herself. We felt very comfortable with purchasing that particular one. The awning goes in and out fine and when it’s very windy, we just retract it. But most times, it's out covering the section that we want shaded. We're very pleased with the awning. Everybody is different in what they need but it's working fine for us. So, I would recommend having one.

I had a great experience with the SunSetter awning I bought 20 years ago for my home in Pennsylvania. The awning has held up remarkably well through harsh climates, including snow, ice, and rain. So, I bought one for my Florida house.

My old setup required manual installation and had become too difficult to manage. I decided to upgrade my awning system and the process of getting a Sunsetter Awning was pretty smooth. The staff member who came out was professional and handled all the measurements. I appreciated that when the awning was delivered, everything fit perfectly as expected. Even though the awning was expensive, it met my needs by offering ease of use, especially with the ability to retract it when not in use or during high winds. The purchase was necessary to enjoy my deck with some much-needed shade. Additionally, the installer and his son were terrific; they did a fantastic job setting everything up.

The sun hits our deck really hard, making it too hot in the summer. We wanted something to cool it off, and Sunsetter is the most recognized brand we came across. After shopping around, we liked what we saw.

I serve as the local missions director st my church and operating a food pantry in an area with no shade has been challenging, especially during the hot summer months. Although I had never owned a SunSetter awning before, I was aware of the brand through various home decor ads and articles.

We had a previous Sunsetter awning that lasted for about 25 years, and we were impressed with its durability and functionality. We wanted to upgrade to an automatic rollout model that could be installed on the roof, which seemed convenient for our needs. It retracts if the wind exceeds 45 miles per hour. In terms of quality, it appears to be very high-quality and well-made.

I had previously enjoyed a large awning on my park trailer, which made my mornings perfect for relaxing outdoor coffee sessions. But after moving to a park house with only a small umbrella for shade, I knew I needed a proper awning again. My son suggested Sunsetter, and after reading up online, I decided to go with them.

I recently put in a pool and the area outside my patio was exposed to a lot of direct sunlight. My girlfriend in my neighborhood and her husband purchased a SunSetter awning about three years ago and I had been over several times to sit under it with her and I really liked it. I called and set up an appointment then someone came by to assess the area, discuss the options, walk me through what to expect and provide pricing details. I thought about it and eventually chose the premium awning with a color that is a bit of a contrast to the siding of my house, and it has a 15-year warranty, LED lights, and a wind gauge.

I ordered two Sunsetter awnings through Costco. I based my decision on the fact that they were associated with Costco, and some of the research that I did online indicated that they were a very reputable company. However, I am a bit disappointed. The person who came out and made the first measurements was not familiar with how the financing was arranged through Costco, and the installation process had some challenges, such as incorrect measurements for the smaller second awning and an inadequate cranking mechanism for the large awning. Although extending the awning is easy, retracting it requires significant effort. Fortunately, I can do that, but it's a workout.

So far, my experience with SunSetter's customer service has been good. Although I haven't installed the awning yet, I would rate my experience with Sunset Awnings a 5 out of 5 based on customer service. However, in terms of pricing, I would give it a 3.

I purchased an electric awning with a manual backup from Sunsetter Awnings. We've used it twice, and it's worked perfectly. We genuinely enjoy its aesthetic appeal. The customer service was impressive; the rep was efficient, and the installation crew completed the job in about four hours. Before they began, they provided a thorough walkthrough of the installation process, so I felt informed and comfortable with what was happening.

I decided to purchase an awning because I was tired of setting up umbrellas every year. During a call about getting our chimney cleaned, I learned that the company also offered Sunsetter Awnings, which piqued my interest. I haven't had the awning installed yet, but I was pleased with the service experience thus far. The whole process with Sunsetter has been fantastic. I’d rate the overall experience, including the person who assisted me, a full 5 out of 5 stars.

I've had a good experience with SunSetter Awnings. I chose them mainly because of its name brand reputation and the installation process went well, with just a minor issue that they're going to address. If a friend asked about my experience, I'd definitely tell them SunSetter Awnings offers a good product and friendly people to work with. In terms of customer service, I'd give them top marks, and while I found the price slightly on the high side, I'm confident in the quality of the product I received.

I've had two awnings from Shades of Cool, and I liked them and wanted another one when I moved. I decided to purchase a Sunsetter awning and the one I chose is approximately 12 by 10 or maybe 14 by 10, with black, white, and gray stripes. It includes led lights and a wind sensor feature to bring it in.

The consultation and purchasing process at SunSetter were straightforward and everything happened as promised. Regarding the awning's quality, I am generally pleased. However, I was slightly disappointed with the mounting, as it was installed on the roof instead of under the overhang, but I believe it was necessary.

I purchased a Sunsetter awning that I can do by remote, which I love. I was influenced by my friend who also owns one from Sunsetter. The team's professionalism was impressive—they completed the installation quickly, taking just a few hours. I already have the awning sitting out because it's so nice to have a covered patio. The salesperson, dawn, was particularly exceptional, being both friendly and knowledgeable. If I had to rate my experience on a scale of 1 to 5 stars, I'd confidently give them a 5-star rating. Although I naturally wish the price could have been lower, I wouldn't have gone ahead with it if I wasn't okay with it. Overall, I would definitely recommend Sunsetter to my friends.

As a new resident in California, I decided it was time to purchase an awning due to the intense west-facing sun we experience in the afternoons. I chose Sunsetter Awnings, mainly because someone from the sales office referred them to me. We opted for a bold stripe design to complement the exterior colors of our house.

The installation guys did a 5 star job. The appointment scheduling part of it was sheer disappointment. The number of times they changed appointments was ridiculous. Finally, the final product is not even what I had originally selected! It’s a different color altogether! Nobody bothered to check with me/notify me, nothing! Emailed them about this, no response yet. Only consolation is that this was through Costco, so I think there is hope! The installation guy assured that someone will reach out to me about this with a solution. Overall, disappointing experience.

I am extremely disappointed in this product. I purchased one to replace one that had failed after 6 years- all the other blinds are fine. The new one is far inferior- it looks slightly different, does not have the "EasyShade" logo like my others, and upon installation it is already FRAYING on the edges which NONE of my over 6 year old shades have! At $950.00 for a single shade I would expect similar quality to my past order. Would NEVER order again - seems this shade is a fake made in China.

I would love to give you an opinion, both pro and con on the awning but I have not received it. It was ordered on December 19, 2024. It is now March 10, 2025. I have not heard from the salesperson or the factory about the status of my order. At this point I don’t care if I have it or not but if they’re not going to get it to me, they need to refund my half payment that I made are back in December. And a little goodwill compensation on their part at this point being the paperwork said it would only take four weeks and we are now looking at 13 weeks. So based on this information, I have given you at this point I don’t think you want me writing a review because it would not be kind. Thank you.

On day 2 one of the self adhesive LED’s fell off the arm in the middle of the night banging on the house. On day 3 a second LED light fell off another arm sometime in the night. TCA has been advised and all 4 LED’s are now plastic tie wrapped to the arms. To be clear, Aubrey (sales) was great & Drew (install) was great also.

The installers arrived at 7:45 am. We had a brief discussion of placement of awning. He got right to work and quickly installed the awning. Then he adjusted everything, and attached power cord to wall. We then reviewed the operation of the awning, paid the balance and he left. Job well done. The only improvement I would recommend is to install the power cord in conduit. That would make it a little better. It is early March so it will be a couple of months before we can enjoy it.

Best purchase I have ever made for our home. The awning looks amazing and was like adding a new room to our house. The lights, roll down privacy screen and wind sensor were great add ons. Installation team was awesome. They showed up on time, were professional, and also very polite. Couldn’t be happier!

My wife's ex-mother-in-law lives next door to us and she had a lattice thing. She sits out there and the sun hits. The lattice thing would fall off when the wind would blow badly, so for Christmas, I got her an awning and that blocks the sun on that side. Initially, I googled “sunshade” and SunSetter was the only one that came up, but I have bought an awning for my work trailer from them before as well.

The awning is a good product, and the fact that I could get 0% for 12 months was the deal clincher for me. The sales guy was great. When he came, I wasn't even intending to buy anything, even though I wanted it. I wanted him to look at our house and get an estimate of what it would cost. But we talked about it and before the end, I just said, “We'll have to do it next year.” Because we just remodeled and moved in there, so we had a lot of expenses. But then he told me their offer and I got it done. I don't have to worry about waiting until the spring to do it. We got the retractable one and it had all the safety features. It was perfect for us. We live at the top of a hill, so there's fierce winds, and that was part of the reason I wanted that model. It puts itself back up and then we don't have to worry about it.

On our lanai, the sun would shine in the afternoon by our table, and it would get hot. We got a SunSetter awning and our experience has been perfect. We waited about three weeks after we talked to them, but they did the installation in a couple hours. I would recommend SunSetter.

I looked at advertising for awnings and SunSetter came up and there was a coupon. So, I called them. I had a top-quality experience with the sales rep and we’re in the process of getting the awning installed. The awning seems like an excellent product. It retracts if the wind is blowing and it has lights. You can control the awning remotely and it extends.

My awnings work well. I had three awnings, and the most recent one quit working. I’m a little disappointed at SunSetter Awnings that it quit working.

SunSetter Awnings is an old name. Also, we moved into a new community here in Camarillo in California. One of the neighbors had SunSetter put in and told us about them. I was very impressed. We also had an issue with internal shades that we needed to do. We went to the company that we knew. It was highly recommended for the interior shades and realized that they also did retractable awnings. We saw SunSetter that was displayed in their showroom. We liked it.

I have quite a large deck and I've been wanting to get something to use on it to give me some shade mornings in the summertime when it's so hot. I've known a few people that have SunSetter, and they really love them. I knew there were cheaper brands out there, but SunSetter has a very good reputation. I probably could not have done it 'cause I'm on Social Security, but my son got it for me. He asked me what I wanted for Christmas, and I told him I wanted a SunSetter.

Spoke with gentleman after 3 weeks to get an estimated installation date. I was given 3 reasons why he couldn't in an unpleasant tone. Another gentleman then explained it would be 8-9 weeks before installation. Since I didn't hear any more, I left the city. I think it was 12 or 13 weeks before they made contact. While I was out of town, I received several calls telling me they would install on a certain date and asked me to confirm. I never confirmed.

The quality of my SunSetter awning is top-notch. I had no issues whatsoever. The mounting of it was very simple. It was a little heavy because I got a 20-foot long one, but I was able to do everything by myself. Overall, my experience was great. I did it all through the internet, and everything was as described. It came in a nice, round, very protected tube that was delivered promptly with no damage. It worked perfectly. I feel like I saved about $1,000 with the deal they had. I looked at several on different sites. I decided to go with them because I've heard their name a little more, and I'm glad I did. What I ordered is exactly what I got. It was installed exactly how they said it would.

We've had a Sunsetter shade for 15 years, if not longer, and absolutely love it, then all of a sudden, the motor quit working. We decided we needed a new one and got the same one as a replacement. Our shade outside is great. When we push a button, it comes down clear to the base of our doors and it stops anywhere we want it to. We could also push the button and it goes up. We've never ever had a problem with it. Overall, Sunsetter's product is great. They're made beautifully and the quality is absolutely wonderful. People would never be sorry if they got one. My son has a big sunroom, and he might buy three of them to fit his window in his sunroom.

I got a different representative from the first time I bought a SunSetter, but all the people have been really nice. I've bought a bunch of awnings. I have an awning on the back of my house. I have sunshades on the front of my house. It's motorized. It was a lot of options. It's an option we could have got on it when the wind blows, if the wind blows too hard, it would close automatically if we weren't home. But we chose not to get that option. We just close it up before we leave home. We don't leave it out. It's great quality. We've had it going on four years. It hasn't faded. As a matter of fact, I got two awnings. I have an awning down on my house in Stone Mountain, Georgia. It's bigger. It shades the whole deck.

SunSetter Awnings has a good reputation. The installers were outstanding. However, the awning was late. Something was on back order. That was the only problem but that was not in their control. SunSetter has good customer service and suggestions about what would work. I was very pleased.

The area where I wanna put a table was too sunny. I called SunSetter and I had a rep came over. The reps were very nice. They explained everything very well and I liked the products. They were very prompt, too. I had a good feeling and I went with them. I got an electric one with a stripe fabric. The installers were also nice. They did a good job and were quick. They also explained the function of it. I'm very pleased.

We replaced our SunSetter awning. The hurricane blew it off. My experience with SunSetter was excellent. We put on exactly the same one. It's motorized and solar. We've got four of SunSetter's awnings, two on each of our two residences. They've all been fine. They're in different cities and both of the installation teams were excellent.

I was familiar with SunSetter and doing my research, they had the type of product that I wanted. I also had them before and the one that I had tried worked well. I put the new awning outside of my sliding glass doors, and I got a motorized one with a remote control so I can operate it from inside. It helps moderate the sun and the weather. While I wouldn't liken the installation process to watching a good movie, it wasn't all that bad. If someone has a requirement and a need for an awning, I would encourage them to consider SunSetter.

Sunsetter is terrific at calling back when I call them and they always send someone out. Everyone has been so polite, including the workers, but so far, my experience with them has been a little crazy. On 9/26, I ordered an awning, then it was installed on 11/22. On 12/27, they came for an adjustment because it was off-kilter, then on 12/29, the retractable arms that go back and forth broke altogether. One of them fell off, and with the weight, the other one also collapsed right in front of my window. I waited to get my awning working and when Sunsetter came back the other day, they wanted a service charge for it.

Two guys from Sunsetter came out, and they were extremely nice and professional. They explained everything to me. They gave me the options that I had as far as the colors. I showed them exactly where I wanted the awning and it turned out it was the perfect location. So it was good all around. The installation was quick and easy. I picked an awning that was not in their showroom so they had to order it. When they came out, they did the job. They cleaned up after themselves. They even put in an outlet to the outside that I really wanted. Overall, Sunsetter had good options, colors and reps. It was quick and painless. I felt very comfortable with them.

If an awning is what you're looking for, SunSetter is a good company to go with. They were very responsive. Everything was handled very nicely, and I was very happy with everything. The guy who worked with me for the renovations recommended SunSetter products, so I went on their website and ordered it from there. The website was fine in terms of having choices, but I did not do it on the website because I'm blind, and the website was difficult to navigate for me. I had somebody sighted working with me to pick out all the options. I just wanted something that was motorized, had a remote control, and matched the house. Simple and easy. That's how I like it. That was what it came down to. Is this thing gonna be sturdy? Is this thing gonna look nice with the house? And is it gonna cover the space that we want to cover? It does all of those things. I love it.

The installation part was good. The installers came and did what they said they would do. The girl showed me how to work everything. We have some issues with when they could come and install it. It snowed and it was too cold, so they couldn't drill into the siding. We have opened it when they were here to make sure it all works. But we have not used ours yet. It was installed late in the year. Our in-law's quality is great. They get wind up there. The awning would shut when it got windy. The installers shook it a bit to show me that the wind sensor is working. They showed me how to use the remote and added a valance type thing on the front. We use the awning up at the cabin all the time. We like it. We'll enjoy ours. It goes out the full length of the deck. We would recommend it. However, the sales process was a little frustrating. It depends on who the service provider is or the salesperson. You can get different people if you're in different areas.

The salesperson was good. He was the local guy that does everything around here in San Diego. He was pretty much no nonsense type and gave us a deal on certain things, but everything including the installation cost ended up being still a lot more money than I thought. The prices have gone up a lot in the last six years.

We purchased an awning from SunSetter because the sun is very bright in the mornings. It's also very difficult to sit outside and have to face the sun. The team did their job very well. They were also very efficient. Everything went well.

I needed an awning to keep the sun off my dining room table and I researched all the products. SunSetter was the best that I could find. I also liked the reviews and the ease of installing their awnings. I've seen and watched a lot of videos on them. Their team was fine but there was a two-month delay in getting over here. They had a problem with the solar unit being shipped on time. Other than that, I haven't installed the awnings yet since it's winter here. But it should be straightforward and shouldn't be a problem. SunSetter has a really good product and I'm going to order another one in springtime for another window.

Our previous Sunsetter awning was manually operated and it was 30 years old or more. It was getting very beat up and wasn't opening and closing anymore. Besides that, we were happy with the product and we assumed that a remote controlled awning would be an even better investment. The installers were very wonderful people. They were very professional, courteous and cleaned up after themselves. They went step through step on how to operate the awning properly and what we needed to do in case of an emergency. Overall, my experience with Sunsetter was fabulous. I was extremely satisfied and would highly recommend it.

We got a SunSetter awning to get my husband out of the sun because he gets skin cancer really easy. The SunSetter team was nice. As far as the awning, we got the remote control. You can work it manually or by the remote control. The only thing that I have against it is that they didn't tell me that when the wind blows you can't have it out. I thought you could be able to sit out if it was misty rain or there's light rain, but they said no water can get on it. It rained all summer, so we haven't hardly used it. Other than that, the quality of the product is good.

I've heard about SunSetter before and I've seen their product. A family friend had one and I was on them, but the particular one I wanted is the biggest one they make. I tried to find the best time to get the best deal. On Labor Day weekend, there was a deal going on with Costco and I bought the awning. It was a good, smooth process and the team was solid. It just takes a little while for them to make them. It's six weeks.

I'm happy with SunSetter Awnings. They were on time. They did what they said they would do. The product was as represented. I purchased two awnings from them. They're both retractable. One is a roof mount and the other is a side of the house mount. I had the higher end fabric and the remote system for both of them. And they both have the wind sensors. I wouldn't have got the second one had I not liked the first one.

SunSetter Awnings was a name brand and we knew that it was good quality. Everybody has heard of it. We got the retractable awning. It's green and tan striped with a scalloped edge. It's the biggest one that SunSetter made. It was supposed to come on July 8th, and it didn't come until October. SunSetter kept saying it was backordered. I was not happy with that. The company that we got it through said that it wasn't anything they were doing. They were trying their best to get it through. It was whoever made the awning, it wasn't getting it to them quickly enough. That was months, so the whole summer, we couldn't use it and that was disturbing to me.

If anybody around here wants to get one, I would recommend SunSetter Awnings. They were timely, efficient, and courteous. Everything I would want from a company. The installation was quick. The installers seemed efficient and obviously knew what they were doing.

We have a backyard that doesn't have any real shade and we needed to block some of the sun. I shopped around and I had another company give me a quote. Then I had Ryan at SunSetter come out and he gave me a reasonable number and I like the product. The awning we got is pretty standard. It's motorized and it's installed underneath the eaves in the backyard. The installation was done quickly. Ryan and his compatriot came out and they had it done in about two hours. We're very happy with the awning at this particular point and we're waiting for the summer so we can use it.

I had a very good experience with SunSetter Awnings. I got the best awning, because I talked to my salesperson and he explained that there was an electric one that would retract itself with winds. The salesperson, the person in the office and the installers did a good job. They were very nice. Now, my tenants want a table to sit with the awning. The material is very nice. They love the awning. They are appreciative that I got that for them because there was a lot of sun.

We have a front porch and we decided we needed something on it. I've got experience with awnings and SunSetter looked like a really good one. The sales rep who helped us was very good and helpful, so were the installers who also showed me how to operate it.

I bought two new properties and needed awnings to get some shade from the sun. I went with SunSetter because of my past experience with them and the quality, although the price is a little high. The sales reps were very good and smart individual and the installations were fantastic. The install crews saw some potential problems. We discussed and they made some adjustments. We got one awning that's manual and the other is motorized. I like the manual quite well. We used it through the end of the summer. We installed the motorized one in late October when the winds kicked up. I've only deployed it once and I've kept it in because of the winds.

We haven't got the SunSetter awning up yet, but we love the awning. We had to replace our old one. Our old one was a SunSetter and we've had it for 16 years and it was getting little holes through it. We have real bad sun and the sun wore through. It was time to be replaced. We liked it. It held up well. We use it all summer long because we have a big deck on the front of our house, and we sit out there all summer long. So, it's left out in the summer, and then we roll it up in the winter. It held well during the storms. Overall, our SunSetter experience has been fantastic. We've recommended it to a lot of people. The awnings are easy enough to put up. We liked that we could put it up ourselves.

We just bought a new house that's on a lake and we wanted something to cover us on the back porch facing the lake. We have another place in Milton, New Hampshire and we'd already been in touch with the SunSetter people out of Maine. So, we already learned a lot about it. I just looked up who services our area in Salem. Sean, the rep, was great. He came out to the house and worked with us on the selection. Then, we went out to his office and he showed us all the ins and outs. He gave us a fair price. When I used the awning a weekend ago, our receptacle was blown up so I have to put a new one. The installers tested the awning when they were out there and they had us open and close it with the remote. The other time I saw the awning open was when my brother was over just to show it to him and we haven't used it since. But it seems to be a good quality product.

I ordered the SunSetter awning from Home Depot's website and I did the installation. It was very easy. The quality of the awning is great. It has a nice color that matches the other sunshades that I have and the motor works every single time.

We had a new kitchen and we looked at multiple different options and SunSetter seemed to be the most ideal choice to shade off part of our deck. There were two separate local installers and they did not communicate, and it may be that one of them poached on the other one. We asked for one company and ended up with the other one. I didn't find out that we were dealing with the other company until I went to write the check for the deposit. But it all worked out fine. The experience was great with the people who installed it. It took eight weeks for the awning to be made and it went from being fall to early winter. We bought the awning to help shade the deck for when we use it and it became too cold to do that. We also used the awning to shade the kitchen windows when the full sun was on in the morning. But in the winter, we didn't want to do that because it warmed the room, so we've used the awning exactly once since it was installed.