SunSetter Awnings Reviews

SunSetter's service is okay, and I'm pleased with the awning. The installation team were good, too. But I thought it was kind of expensive. Just the awning, when they started out at 5,000 and they come down to 4,000 real quick, and then I see the SunSetter is the same one on the commercial now for 700 and some dollars, that’s pretty bad.

We ordered our SunSetter Awning based on the price and the timeline for delivery and installation. Some companies took at least twice as long before we even saw anything.

I've had a SunSetter before and it was the older one. It was about 15 years old. And because I've become so old, it was very difficult to unroll it. I got an automatic, and I love it. We live in the South, we get to go out quite a bit. And in the evenings, in particular, after the sun goes down, it's really very comfortable. We love it.

I am very pleased with my two new awnings. I can operate them remotely and I feel that they have helped to bring my cooling costs down by blocking the hot sun from my windows. I hope they have the same result in the winter by helping to block the cold winds. I wish I had invested in them sooner.

I’m a contractor, so I’ve installed SunSetter Awnings, and I’ve seen them. So, I knew what I was looking for. I’ve got a 16-foot wide x 8-foot extension retractable awning, which was about as big as they could go, and it’s great. I don’t have issues with it. It also has a remote with it.

We're in an HOA where we have a townhome on a lake, and SunSetter was the only option we could use per the bylaws. Because it's on a lake, they also have certain laws and bylaws on what it can look like. We couldn't pick out the color ourselves. We started the process in the fall and got it in the spring. They did the installation in the off-season when we weren't there. I know a lot of people have gotten them over there because we’d lost all our trees. It definitely protects the shade. We really like it. It's like a whole nother little room on our deck for us. It cost a fortune, but we're happy with it. We did have an issue where one of the parts that you rolled down had an imperfection in it. It almost looked like it was from production. And so, they did send us a new piece and that came fairly quickly. Hopefully, if we ever have any other issues, the warranty would be good.

SunSetter’s sales rep was really helpful, which impressed me. The installation was prompt and I’ve had the awning for about four months. The quality is awesome. I love that it retracts in the wind and the stripes look great with my house. They're pricey, but it was okay. I would recommend them.

We have a new deck and we weren't using it enough because of the sun. We gotta watch the wind around here a bit near the shore, but the SunSetter awning closed itself a few times. I like the automatic closure and it's a sturdy piece of equipment. I don't leave it open when cooking outside, but it's perfect for relaxing on the deck. It's a motorized awning, but there are no lights attached.

I searched online for an awning solution, and the purchase process with SunSetter Awnings was straightforward and hassle-free. I opted for one of their largest automated detached awnings, thinking it would be ideal for my patio. However, when the recommended installer unpackaged the awning, we discovered that one of the main structural arms was completely broken at the weld.

Upon reaching out to SunSetter Awnings, I found their communication to be quite effective, although scheduling took a bit longer due to weather-related issues. Once the installation was complete, I was impressed with the results and would highly recommend using SunSetter.

I did a Google search and discovered SunSetter Awnings. I decided to give them a try and everything was great, including customer service and installation.

We wanted an awning for a long time, and we finally decided to bite the bullet and get it, and we couldn't be happier. The features and design of SunSetter, especially the size that suited our needs, convinced us it was the right choice. It was user-friendly and easily plugged in, making the decision even clearer.

We purchased the awnings from SunSetter through Costco and we love it. The awning has been a lifesaver, and I genuinely wish we could have covered more of our house with it. It's truly been a godsend, and I would recommend it to anyone.

The installation of the awning was done while I was away from home. Unfortunately, this resulted in the awning being installed all the way to the right side of the deck, while I would have preferred it to be centered. I wasn’t there to supervise, which made a difference in my satisfaction.

We love our two SunSetter awnings. They work so well that we are considering getting another one. I would recommend SunSetter Awnings to others.

SunSetter Awnings sent out a flyer with all their deals of the month, and I went online and looked at the product, and we ordered it. The process was straightforward since I did everything online without speaking to a sales representative. I chose a gray color. The installation surprised me; it was more complex than expected, requiring some assistance due to the weight of the awning. However, once installed, we were quite satisfied with its quality. Overall, I've been happy with SunSetter and would recommend them to others.

We had an awning that was damaged, which had been with us for many years, and it was time to replace it. Insurance partly covered this, so it was a good time for an upgrade. Our deck has always benefited from an awning, as it reduces sun exposure and heat, making it a pleasant spot to relax.

We wanted to enhance our deck area and we decided to get an awning from SunSetter. We chose an electric model, which initially seemed to work fine, although we haven't fully utilized it much.

The back of my home faces the South and there was already an older SunSetter awning installed there. I decided to replace it with a newer model and it came with updated features, which I find to be quite nice. My favorite feature, without a doubt, is the shade it provides.

I bought this house about 25 years ago and had an old time SunSetter installed on it, which I inherited when I bought the house. I enjoyed the heck out of it and it got so old. There were issues with it and it needed to go. Then, we replaced the whole upper deck and realized that it was a golden opportunity. So we bought a brand spanking new one, the newfangled kind, which has a sensor that'll retract if it gets too windy. It's 25 foot wide and about 10 foot out. It's marvelous and I love it.

We needed some sort of covering over our deck, and we ended up going with SunSetter Awnings. We lost a large tree that provided a lot of shade, and without it, we couldn't enjoy sitting outside as much. I discovered SunSetter through Costco and decided it might be the right fit.

SunSetter Awnings was easy to work with, and I appreciated that. I just searched online and found them. The customer service was fantastic and the installer who came was great and clearly knew his stuff, which made the process smooth and hassle-free. Overall, I'd rate my experience with SunSetter a perfect 5 out of 5.

I went with SunSetter Awnings when replacing an outdated awning that had begun to shred and fade after many years. I’ve had a SunSetter in the past, and it impressively lasted over 25 years. This longevity influenced my decision to spend a bit more on another SunSetter, despite finding other brands that offered potentially better value for the price.

We love our SunSetter awning! It is the perfect solution for our extend porch and the drop down side is great to keep the brick front from baking in the sun at the end of the day. Our technician went above and beyond to keep us in the loop and answer any questions throughout the entire process.

I went with SunSetter Awnings based on my positive experience with a previous purchase. The first awning had worked well for us, so when we needed a larger one, SunSetter was the natural choice.

The pricing of SunSetter seemed unreasonable. The salesperson at Costco seemed to be overcharging by several hundred dollars—likely $500 or $600 more—compared to following through with a local dealer I found online, who provided more competitive pricing. Interestingly, this local dealer was able to offer me a larger, more comprehensive awning for the same price as the basic model Costco was offering.

Dragging umbrellas in and out of the basement was a hassle for my husband every year, and we were looking for an easier solution. We've included the electric option with wind sensors for added convenience, and it perfectly covers the area where we usually gather outside.

New awning installed with minor issues, but quickly taken care of by the company that I purchased from. Clean, Neat and customer care was provided... Saint Louis Blinds & shutters did the work and were on time for the appointment. Lighting was also installed and we really like that new idea, and is great for entertaining our family and friends. Like doing business with a family owned company... and will recommend to others...

I approached SunSetter's desk at Costco for more information about the products and process, then they arranged for a consultation within the same week. The representative who handled our measurements and color/material selection was extremely helpful and provided great suggestions. We opted for two awnings of varying sizes, and the installation was a breeze, completed in only half a day. Moreover, SunSetter demonstrated flexibility when we had to reschedule the appointment due to our electrician’s unavailability, showing no resistance or issues. They also provided a follow-up call to ensure everything was satisfactory and took the time to walk me through how to operate the awnings. Overall, my experience with SunSetter was excellent—I’ve even shared my positive experience with a couple of friends, recommending SunSetter through Costco’s contact.

We lost some trees and we needed shade. I was already familiar with SunSetter since I had previously utilized their services for my gutter guard, so reaching out to them for the awning was a no-brainer. The installation process for the awning was straightforward and hassle-free. The team came out, completed the setup, and everything was good from the get-go. As for the quality, it is very good and meets my needs perfectly. As someone who relies on this product every day, I've found it especially beneficial during the hot weather we've been experiencing recently. The awning is motorized, allowing me to extend or retract it with the touch of a button, providing convenience and comfort any time during the day.

I purchased SunSetter Awnings because they came highly recommended a couple of years back, and I’ve used them on 4 houses. My overall experience with them has been absolutely wonderful. The customer service stands out as exceptional—they meet me at the house and walk through everything with me, ensuring a seamless installation process.

When it came time for an awning, I opted to visit SunSetter's internet site, eventually connecting with a dealer. The service I received was excellent, which I greatly appreciated. As for the product itself, I am very happy with it, although it struck me as a bit pricey. Despite the cost, my overall satisfaction with both the service and the awning remains high.

SunSetter Awnings seemed to have a decent history and good reviews. The price was also a significant factor in my decision. When setting up the service, the customer service was very good. I opted for a power awning, and an installation team came to set it up. They did an excellent job and the entire process was seamless.

I've been really satisfied with my SunSetter purchase. The awning itself is great, both in terms of features and quality. The installation process was smooth, and it works perfectly for my needs.

Our experience with SunSetter has been excellent, and I recommend them. The installation process was smooth and the team was friendly and professional. They explained everything clearly and made sure we had all necessary materials, including the remote and crank in case of a power outage. It's the cherry on top of the sundae, with getting the house redone and having the awning. It looks amazing.

We wanted a bigger patio, and we added some concrete, but it's very sunny. A neighbor across the street has a SunSetter, and a neighbor behind me has one as well. Another neighbor sells SunSetter, and after comparing prices with Costco, I found that SunSetter was competitively priced and had everything installed neatly.

I needed to replace the awning installed by the previous homeowner, which was also from SunSetter. I went with a 12 by 14 motorized awning that features better material. I'm quite satisfied with its performance; it works just as expected. In my opinion, it offers great value for the cost. For my day-to-day activities, I use the awning as the need arises, and I find it functional and reliable.

The setup was a breeze, something worth noting for fellow DIY enthusiasts. Originally, I was considering purchasing through Costco, but the requirement to involve a dealer with a hefty price tag of $3000 for installation led me to buy directly from SunSetter, which worked out better for me.

I came across SunSetter Awnings on TV and felt impressed enough to not even look into other options after their representative visited. The experience has been quite positive. The customer service rep who came to my home was very good, and the installation was handled by a professional who left a great impression. I opted for their most expensive offering. Overall, the process with SunSetter Awnings has been fantastic, and I am happy with the choice I made.

There were incentives and discounts through Costco that persuaded us that SunSetter Awnings was the best place to purchase. Also, we did some research on SunSetter and looked at some of the reviews. The quality seemed good and the reviews were positive. After putting in a request, a representative came to our home for a presentation which was very informative and pressure-free, leading us to sign that very evening. As Costco members, we received a $2300 shop card as part of the purchase incentive, which sweetened the deal, considering we frequently shop there.

I invested in a SunSetter awning since Costco was offering a good deal. The installation went smoothly, with the team handling everything really well.

I liked the way how the fabric on the SunSetter awning was made. I opted for a 19 ft awning that's 10 ft wide, featuring a push button in and out. The installation process was impressive and smoothly done, without any issues. So far, I am very pleased with the product quality. I use the awning whenever I spend time on my deck.

My neighbor was using SunSetter. When I went with SunSetter, the service was commendable. The provider was very nice. The awning appears to be working fine during my initial use. I was particularly impressed with the representatives who sold it to me—they deserve a top rating. Overall, I'm quite content with the purchase and the service so far.

I opted for the top-tier model from SunSetter, which comes equipped with features like built-in lights and an automated closure system that activates in high winds. It’s a well-constructed and reliable unit, and the installation was executed beautifully.

My first encounter with SunSetter was through a television advertisement, which piqued my interest. They have a strong brand reputation and in terms of service quality, I would describe it as great. The staff were knowledgeable and well-versed in their products, which was quite reassuring.

I decided that a SunSetter Awning would be a perfect addition to my porch, especially with it facing south. I consulted with a salesperson who recommended a single-color option that would blend well with my home. The sales experience was very pleasant, and I appreciated the advice.

Our deck is in direct sunlight from around 11 AM until sunset, making it unusable during those hours. So, we decided to purchase a SunSetter to improve our outdoor experience.

I faced a situation where a storm severely damaged my existing awning, which was a SunSetter model that came with the house I purchased. Having had this unexpected experience, I decided to explore a few options, which included Marygrove and SunSetter. Despite Grove offering a few more features, I leaned towards SunSetter again, mainly due to my prior positive impression.

Our experience with SunSetter has been very positive. From the initial sales interaction to the installation, everything was professionally handled. The installers did an exceptional job and were quite accommodating when an initial attachment spot didn’t work out due to gutter placement, making alternative arrangements smoothly.

I bought a Sunsetter Awning after learning about it from a friend. My husband had helped our friend install theirs, so when we moved into our new home, getting one seemed like a great idea. We went through Costco since they typically offer great deals, making it an easy choice for us.

I purchased a SunSetter Awning to provide shade for our patio, which increased its usability on hot days.

My mom had a SunSetter awning and always spoke well of it. I purchased one too and went for the self-installation version, which was fairly doable and the instructions were straightforward too. In the end, I’m happy with the purchase and have no complaints about the product. It’s been a good addition to our home setup.

The purchasing experience at SunSetter was seamless, and, pleasantly, the awning arrived earlier than expected. I took on the installation myself, which was manageable, but given that we chose the extended 13-foot version, it did present some challenges, especially during windy conditions.

My wife initially made the decision to look into SunSetter since we don't have a front porch, and I was initially skeptical. However, the installation was surprisingly quick, taking just one day.

I was encouraged to choose SunSetter Awnings after researching online, as I had previously owned one at another property and was familiar with their product. Their service was excellent. The company promptly reached out, came to measure, and efficiently set up the installation as soon as the awning arrived. It's effectively keeping the sun off my deck, and I haven't encountered any issues so far. I would give SunSetter Awnings the highest star rating for their great service and reliable product.

My initial experience with the installation of my SunSetter Awning was positive; the team was professional and the process was seamless. However, after a couple of months, I've noticed the awning tilting slightly, although there's no visible roof damage. I'm planning to reach out to the installer to correct this issue.

Although we initially hesitated due to pricing, we decided to make the investment with SunSetter, and the product has been fantastic. We find it working wonderfully, and it meets all our expectations. One thing that stood out was needing to inquire about the remote control leading to a direct conversation with the owner—this level of service is what impressed us the most.

Ordered the 10 ft manual awning through Costco and within a reasonable amount of time it arrived at my home. However, the hood did not arrive. Several phone calls to SunSetter, resulted in them sending me the hood, which took about two more weeks. The problem was with the shipping company, but SunSetter did everything to make it right for me, which I greatly appreciated, so high praise to their customer service team.

John did a great job ordering and installation was perfect. Awning arrived when promised and installed right away. We have the unit approx 3 months and it's working flawless. Lights and wind sensor were good recommends. The installers were efficient and pleasant. Thanks.

Top notch from start to finish. Excellent communication, timely delivery and great service from start to finish. The product has made my deck livable again, after a storm destroyed my huge trees. The awning is sturdy, attractive, and well made. Installation was quick and operation is easy. We use it daily and highly recommend.

I purchased a retractable awning with lights. Lights stop working after 6 months. Contacted Sunsetter and they sent me out a piece and told me to install it or pay someone else to do it. Lights never worked. Please don't purchase.

We have a very hot back deck that wasn’t as usable as we would like it to be, so we decided it was time to get an awning. Sunsetter is affiliated with Costco, and we shop at Costco all the time, so that was what pushed it over the edge for us.

We needed an awning to make our massive deck usable. Our deck is west-facing and it gets extremely hot sun. We had searched for a long time and we found it on sale at Costco. We bought the largest model available that has automatic retraction. We're very pleased with its functionality. There's a lot of value in the product. We like making large purchases with Costco. They really stand behind the products that they sell. Obviously, SunSetter has a good reputation as well. We've really enjoyed it the few times we used it and we think we'll enjoy it for many years to come.

I had a SunSetter awning installed and ran into a snag because now my storm door won’t open. The header piece for the storm door is behind the awning, and if I try to open the door, it would hit the awning. I don't know if the girl measured it wrong. I called my oldest son who’s a carpenter, and he said I can cut the storm doors off. He told me how to do it, but I’m 80 years old and can’t do it alone. I called the installer and told him what I found out, and he said he’d be back in two weeks to straighten it out. I haven't heard from him since. Now I’m looking around for somebody that can help me do that. Other than that, I love the awning. I'm really happy with it. I'm just not too happy with the installer.

I ordered a new awning from SunSetter Awnings to replace the one I had. They didn’t install them. I did.

My SunSetter Awnings are good. I don't use them on a patio. I needed an awning to protect the boathouse against the weather -- it's not a conventional type of usage. I bought the first one about six or eight years ago. It's power retractable. It's fine. It provides the coverage I need for that. They do what I need them to do.

I'm very happy with my awnings. I've had them for three months now. Customer service was fine, and the installation team, they did good.

They put the SunSetter awnings in the spring, three or four months ago. We got a Costco card, and they recommended it. It was all good.

My awning got trashed and I replaced it with sunshades from SunSetter. Unfortunately, I live on the salt water, and I left the cranks in place, which I shouldn't have done, and they’ve already started to rust even though it was just installed in March, so I will be surprised if they last five years. I wasn't overly impressed with the salesperson, but he was all right. I got the sense that he didn't wanna do the job because it ended up being pretty small compared to their overall products, which I would have loved to do if my insurance company had been willing to pay for it.

I got an electric awning from SunSetter. I wasn't around when they came out to install it, but my wife said it was fine. It’s working well, and I use it every day. The only thing is I wish I paid less for it.

I wish we never got the awning, first, because it’s an awful lot of money. We had them out last year and they gave us a quote. This year, the quote they gave to us was $2,000 higher than what it was. When we were talking with the salesperson, we felt pressured to go ahead. We didn’t get a second opinion. My husband asked for a second quote, and the salesperson did not accept that.

We had our new patio laid in the back and we thought it would be a good idea to have an awning over it. I went on the computer and saw SunSetter and contacted them. The sales rep came to the house and give me all the specifics. The visit was very pleasant. He explained everything and gave us all the information, and we signed on.

Everything’s been great about our SunSetter Awnings. We got ot this spring and the installers did a great job. It works out excellently. We love it.

I'm having an issue with the SunSetter awning, and I'm trying to get some service on it, but nobody will get back to me. I had it out the other day, it was a little windy, and it made a funny noise, so I retracted it right away. I don't wanna use it now because I don't know if something got disconnected and I can’t get ahold of anyone to come out and take a look at it. So, there’s a $7,000 awning sitting on my roof that I can't use because nobody will call me back.

I purchased the SunSetter because a friend of mine had one and I liked it. My awning was installed a couple of weeks ago and they did a good job.

My aluminum awning got blown away during Hurricane Milton. I got a retractable awning from SunSetter which was 20 x 10 large size, electric and had the wind sensor on it. The installation went fine and the installers knew what they were doing.

My experience with the installers was very good. Their experience stood out and they look like they were double checking measurements and angles. Their pricing could be better, but other than that, I would recommend them.

It’s very easy to get in contact with a representative, and the quality of their awning was fine, but they have to fix something on one of the awnings because the motor is just making more noise than it should. Overall, we’ve had a good experience with SunSetter Awnings.

I have had two awnings installed by SunSetter Awnings. The customer service and the installer were excellent. Overall, I’m satisfied with their service.

We purchased a shade covering from SunSetter. It is automatic and can also be used manually if the motor breaks down. I did the installation myself and I was very happy with the outcome of the project. It was great. They provided the necessary parts to do the installation.

Great product, and a great sales experience, but the shipping was slow so don't be in a hurry, after receiving the product installation was pretty easy, called and had a question about the siding, the person didn't know any more than the instructions stated, plus I was told I would also receive a free cover, she said it more than once, but never received it, called and they're telling me no free cover, so just make sure you document everything. Other than that it's a great awning.

We've had our Sunsetter for a couple of years now and it is very helpful on hot, sunny days. We do feel a little deceived, however. THE AWNING IS NOT DESIGNED FOR RAINY DAYS! For those people who think they will be sitting under their awning on a rainy day, THINK AGAIN. The awning is NOT designed for rain. The awning collects water, sags, and will ultimately collapse under the weight of the water if left unattended.

I am pleased with the quality and service install of my Sunsetter Awning and both shades. Install team from Vinewood was excellent. The installation team was care and considerate while installing the awning and shades. The motors are powerful and the tracks are solid. My only comment is that the shipping was slow.

I called one of the SunSetter installers and their presentation was good. I purchased the electric awning and I'm satisfied with it. It was a lot more expensive than we thought, but we went ahead with it because we liked the equipment. I haven't used it much yet this summer, but I'm looking forward to using it.

I placed the SunSetterawning over a deck. I purchased the motorized awning. It's a good quality and very convenient. They had excellent customer service and they explained the whole process. It's a good product and I would recommend it.

SunSetter had a lot of good reviews and the most reviews out of all the awning places around me. The purchasing was great. The guy came over, did the presentation, and everything was good. Three and a half weeks later, a two-man team came and did the installation. It was perfect. They were professional and no issues.

Sunsetter provided excellent service. I placed my order on 3/19/25. They told me it would be 5 to 6 weeks for delivery and installation. My order was finished on April 29. It took a couple weeks longer than expected but they were inundated with orders through a Costco promotion. When it was installed on May 14, the team was professional, thorough, and the finished install looks amazing. The product is top of the line and the hardware is professional grade. It works great and I'm very happy with my decision to go with Sunsetter.

I went with SunSetter because I love the Sunbrella fabric and It seemed like a nice product. It’s extremely easy to use and good quality. I really love my awning. It's working really well with this sunshine we're having. The installation team from SunSetter was great, friendly and professional. It was a nice experience.

The sales team from SunSetter was very good professional. They were thorough, friendly, and did a great job. The install team was very thorough and neat. They did a nice job of cleaning up and taking all the packaging material away and showed me how to operate it. That was all good.

The guy from SunSetter was very thorough and went over everything. From the consultation to the installation, everything was wonderful. I couldn’t be happier. They were wonderful. My awning is electric, and I have the wind sensor with it.

I’ve purchased from SunSetter for many years. I usually look for stuff online because I can’t type ‘cause I can’t use my one hand really good. Then I usually call in and I talk to somebody. They help me totally through everything. I got the solar-powered ones which is what they call a sunshade. They go over your big windows. And I have a friend that installs them for me. We love them and my wife said it’s money well-spent.

We had an awning that was getting bad so we decided to go with a better one. We haven’t got it installed yet because we weren’t informed that we need to buy soffits and all those other stuff to put it up with. We’ve had to make two more different orders now which should have been part of the sale.

I want an awning because of the sun and its heat. They said SunSetter was the best, and I think they are, after checking all the rest of them.

Everyone I dealt with at the company was terrific. They were friendly and polite but more important they knew their jobs. Everything was handled by them from the HOA approval to the final installation. It could not have gone better. I enjoy my awning almost every day here in the Florida sun. It allows me to be outside even in the rain.

Great, attractive product. Makes any outdoor space feel cozy. Shades the inside of the house from the hot sun. Keeps the heat off the deck for a more enjoyable outside experience. Color options are great to match and outdoor decor you are looking to achieve. Prices are very reasonable and can fit any budget. I have 2 to shade the majority of my deck.

I went with SunSetter because of their reputation and availability through Costco. I’ve also bought SunSetter products in the past. The installers were friendly, professional, and competent. My favorite part about the awning is the ease of use. It performs exactly as advertised.

I had bought a canopy and a frame, and I liked it the first year. It was great. But when we put it up the second year, it turned green, dipped in the middle, and had puddles in it. It ended up being an expensive one that didn’t last.

I decided to get SunSetter because the sun gets hot down here. And we can't get away from it. We got the automatic type, which has a curtain that I can grip down on the end of it. It has the wind sensor feature too. So far it's rainy and the wind blows, so we haven’t had to use it much. Every experience I had and everybody I've been involved with at SunSetter has been outstanding.

I chose to have SunSetter again because I had my previous awning from them for about 17 years and was very happy with it. This time, I purchased a manual awning. Unfortunately, I like the old one better because of its material. The new one already has two water stains, even though I haven’t had it very long. The water tends to pool on it. I’m not sure if this is due to the installation, but I also can’t fully open it because the awning goes down where the arms are.

The gentleman from SunSetter who came was very knowledgeable. In fact, he was the installer and presented the product. We wanted just a screen and not an awning out over the patio deck. We knew what we wanted to accomplish. The gentleman was very accommodating. He looked at what our needs were and then offered us a solution for that, as well as choices of colors and recommendations, which we totally agreed with. It met our needs and we're very happy with it. We highly recommend SunSetter. In fact, our neighbor across the street has seen our awning and purchased the product as well.

We’re still not done setting the SunSetter awning as I had trouble right from the very beginning. The motor did not work with the remote, so they sent me a new motor and a new remote. I got it to work, finally. They compensated me for my time installing it and my helper. That was good. But now, we’ve been trying the last two days to hook up the wind sensor and work with the awning and the new motor and the new remote. It’s a little frustrating.

We encountered no problems with the installation of the SunSetter awning. It was great. The awning has good quality and is easy to use and beautiful.

I got SunSetter to cover the hot tub from light rain. Well, I thought their product had the best description of exactly what I wanted. And they had the power awning, the color combination and the materials that I wanted. They just seem to have more of a variety of selection for an awning.

I had heard good things about SunSetter. I've wanted one for a really long time. So, we ordered one through it. Their website was fine. I looked up everything online and then I think I could leave a message. And then someone called me.

We're in a townhouse community, and a lot of the other townhomes use SunSetter. We got a contractor to install our awnings from their website. It feels like having another room after we installed the it. The quality is great and we’re really happy with it.

But so far, it's been really positive.

Our old awning broke, and nobody would fix it. All they wanna do is replace it. We looked into SunSetter because they've been around a bit longer nationwide. Everybody else was local. That's what the old one was– a local guy who went out of business.

I had purchased a SunSetter a long time ago and it lasted like forever. I recently got an additional one to go on a different side of the house. It's identical to the one that I had purchased before. SunSetter Awnings is a really good product. It’s very long-lasting. So I'm very happy with it.

I saw that someone at Lake of the Pines might do SunSetter awnings. I called the number, he came right out, and I ordered it. The installer told us it would take about a month, and it was here and installed within a month.

SunSetter is the biggest and best-known company. I also had a Sunsetter awning for a little over 10 years, almost the same thing to the one I bought. It’s an 18-footer upper-end model, costing 6,000 bucks. There’s a 10-year warranty and I got it through Costco. I bought a hood for it as well. I had a big problem with the product itself though, and I wasn't happy with it at all.

I saw the sign at Costco and decided I needed to get a SunSetter. I asked my neighbors, and they told me not to go through Costco but to go directly through SunSetter. With Costco, I’d have to measure everything myself. I can’t measure a big space or figure out the width, how far out it goes, or the angle of the awning. So, I went directly to SunSetter.

We purchased a 15' SunSetter awning and cover through a major wholesale club. The delivery was on time and went smoothly. We purchased the awning based on the provided information that installers were available. Drilling into concrete siding and manhandling a 15' awning was something I was happy to pay for someone else to install. I reached out to Sunsetter and there was only one approved installer in my area. I sent three e-mails and left two voicemails to that installer. I finally received an e-mail back that they are very busy but that "I'm positive he will get back with you the moment his schedule allows for it." We never heard anything back from them.

Amazing. Have been wanting for years and finally made the purchase. Worth it. Installers were great and we've received so many compliments on its appearance. It does exactly what we were hoping for - shade. It's great for the new baby in the family who likes fresh air but has to be protected from the sun.

We recently moved and left our awning with the previous house. Even in upstate New York, it was so beneficial on sunny summer days, I considered it one of my best home improvements. When we built a new house in Virginia, I had the builder remove the roof over our deck. Not we have the option of sun or shade under a 19-foot SunSetter. It's already appreciated a few weeks after I installed it. The quality appears to be the same as it was when I installed the first Sunsetter 20 years ago. I'm always happy to purchase quality-made in the USA products.

If I could give no stars I would. I was sent the completely wrong awning and now, months later, we still don't have the correct one. Instead of just switching the wrong one for the correct one, they took the incorrect one back, cancelled the order and now I have to start all over. I may look into an alternative rather than placing another order with them.

Have had one for about 8 years now and it was a fantastic purchase! They work flawlessly, with no issues or problems during the 8 years and have given us the much needed shade in all the areas it covers. You will want to make sure that you choose the correct tilt angle and height to make it perfect.

They've been wonderful. I have five other SunSetter awnings, just goes to show how happy I am with the product and the company. I have other homes and they all have SunSetter. This last one hasn't been installed yet ‘cause my homeowner’s association won’t allow me to put it up, so I'm gonna take it to my cabin in Truckee, and they're storing it for me until I can decide what to do. It took a long time to get it but it's custom-made, so I'm fine with that. I’ve been happy with SunSetter.

Costco had SunSetter on sale, and I knew they were good stuff. So, I purchased a 9-footer and an 11.5-footer shades. The enclosure was white, the shades were beige, and it had a remote control on them. The quality is excellent. The shipping containers were impressive. The housing of the shades is quite strong, and they are very easy to mount. We live on a lake and there are really strong winds, and the shades haven't been down because of the steel cables that hold them in place. But even in the winds that it has endured, it has done very well. We have neighbors that live on the other side of the lake and I think they're on their third version of their blinds.

We're very happy with SunSetter Awnings. Our new house gets the morning sun until about 2 o'clock, and it would become extremely hot so that we couldn’t sit outside. The SunSetter awning was more than we could afford, but it turned out to be reasonable price for good quality. The salesman was very knowledgeable, and installation was quick and excellent. Very nice gentleman, neat, clean, answered all our questions. Everything was great.

I recently had SunSetter Awnings install awnings at my home. The customer service was good, and the installation team did a great job.

SunSetter Awnings is a good company. We purchased their awnings about 12 years ago and the quality is good. We always kept them out, never rolled them up, and they lasted that long. When one of them fell apart during a storm, we had it replaced and while the price had gone up, it was still in that range and the insurance paid for part of it.

I’ve had a wonderful experience with SunSetter. They were very responsive and quickly sent someone out to discuss our needs. They came up with a product that works very well, and the installation was great.

My sister had SunSetter Awnings in Las Vegas and we had been out there to visit. And when I took a look at what they offered, I liked the look of the product and the ease of taking care of it. And I had my son get an area rug for my back porch that matched. I liked what I sawthat's why we bought it.

I purchased an awning from Sunsetter because of the sun. The sales representative was excellent and very knowledgeable and the installation took about a couple of hours, though we waited for six weeks for it to arrive.

I had shades that had been put in in 2011 and one of the two shades quit working. So, I replaced both 12 foot shades on the end of the house. I had the motorized ones installed from SunSetter Awnings and they work very well. The installers were very efficient and did it in a timely manner. They explained that they have both on the same remote.

I had a SunSetter awning that was almost 20 years old and was a huge one. I loved that thing. However, to change just the fabric would be too expensive compared to getting a new one. I never had a problem with that. So, I called SunSetter and asked for the same thing.

The vendor that I used use SunSetter. Their awning is excellent. I got the same person to do the installation. Everything went well and the awning works fine.

My other awning from a different company was temporary and I needed something a little more stable, so I went with SunSetter. The installers were very polite, quick, and quiet too. It is quite expensive, but I like the awning. I’ve tried it a few times and it works great.

We were looking for something versatile that we can use when needed and set aside when we don’t. And we’d seen SunSetter ads for years and noticed they’re backed by Costco, so we decided to get an awning.

The SunSetter customer service was really great. They were very attentive and we got an appointment quickly. The installation team was friendly. They were very efficient. It took them three to four hours to finish the installation and they walked through everything with us. It was a good experience.

SunSetter has always been good about shipping it on time, and everything they said they were gonna do, they did. I have SunSetter awning in my old house and I bought another one for my new house. The one I have in my old house is 10 years old and still working. It's energy-efficient, it keeps the sunlight out but I’m still able to see out, it's a very well-made product and I’m happy with it. I'm not using the new one because it's in the new house, and I haven't moved in there yet, but it seems to be of the same quality, and I don't see any flaws with it.

I just found them online, and I've heard of SunSetter before. The dealer did a nice job. The salesman was very informative and quick. They did a nice job.

Up until my last experience, SunSetter was amazing. Everything worked when it came. It was really great. But I recently ordered seven EasyShades. And of the seven, one didn't have all the parts, the guide and bracket. But they did send that to me. One had a bad motor, so they sent me a motor. Which not everybody knows how to install motors. So, I wish they would have just replaced the whole thing. But they didn't.

I purchased an awning from SunSetter because my son has one and he enjoyed it. The sales representative was very pleasant. Since we’re part of a homeowners association, other people will probably buy them too. He explained everything very clearly.

I got a SunSetter awning with a remote control. It also came with a hand crank in case the remote control fails. The awning is attractive and it seems to be sturdy. The remote control operates nicely. The only issue I have is that birds keep insisting on trying to build a nest over time. Overall, I’ve had a very good interaction with the company I purchased from and performed the installation. I was very pleased with them. I would recommend SunSetter.

Installation went pretty smoothly. SunSetter came out, measured, and gave me samples to pick from. I like it because I have an issue with the sun coming through the window in the afternoon, and it's hard to work in the kitchen. So that blocks the sun.

The local distributor of SunSetter was extraordinary. He was very helpful and came right away. It was the easiest money that I've spent in a long time. The installation was also very easy. He came the day he said he was going to come. He was timely and left everything clean. I love the quality and how clean everything was. The product was exactly what I expected. It works beautifully.

The sales visit and installation were good. I have retracted and extended the awning a few times, and the only thing that I do not like about it is that piece that comes out the front when the wind blows. So, I’m going to have to use something like a hot glue to make it permanent. As for the price, we wanted it to be cheaper, but it was okay. Overall, everything is good with SunSetter.

I chose SunSetter because of the price. A sales representative came out, took measurements, and I was able to talk with him and ask questions. And the guys who came out for the installation were fine. I had no problems with them. They answered all the questions that I had. They did a good job and cleaned up behind themselves. 

Sunsetter had the shades I was looking for and the price was in line with others I’ve looked at. The costs might have been a little high on the installation but they did a good job on it. The installer came and measured. They had everything I needed and some samples to choose from. It was a simple process and good experience overall.

SunSetter was the only place I could find that was reputable. Customer service was great, and the product is awesome. I love it.

We’ve been long time customers of SunSetter. We have had multiple products from them for many years, and then we had the need for yet another product from a company we trusted. However, the quality was not what we experienced before, and that led to a series of emails to the customer service. Still, we were not able to get in touch with the right person. It was a frustrating process. After a lot of back and forth and having a hard time communicating, eventually, everything is working. But the process should have been smoother.

I had a good experience with SunSetter Awnings and I chose them because of the price. The installation was good. I had to wait for it to arrive, which was a slow process, but that was fine. There was a small issue, but he came out as soon as he could, and got a replacement. He did a good job.

I didn’t check out any other awning company because I like SunSetter Awnings. Their awnings are very expensive, but I wanted them, so I bought them.

I had SunSetter before and I was happy with it. This is the second time I bought the products. I was stuck with them because I liked them. I installed the shade myself. It’s reasonably priced and it looks excellent.

I do like the awning but after less than a year, it is falling off the wall. Customer service is TERRIBLE!! The customer service agent is very difficult to understand and will not stand behind their installation. He said we would have to pay to reinstall after less than a year. I would avoid Sunsetter.

We had a SunSetter dealer who installed the awning. But its quality is terrible. I'm a little disappointed in the quality control. They sent a 9-foot awning that’s supposed to be a 10-foot, and we're waiting for the replacement.

We wanted to an awning because in the area where it is now installed, we got sunlight all day long. And that was our outdoor bar area. In recent years, we've just bought that kind of metal frame with the material top, that got weather-beaten every two years though. We had to move this big structure back and forth, so we wanted something permanent. I've always heard about SunSetter through commercials, so I called and the local SunSetter came. It was agreeable on the price and the material and all that, so we had it installed.

In today's world, SunSetter is by far the most reasonable and functional option you can get. I've had SunSetter awnings for 17 years and the service has been good. I replaced the covers once, and I bought the permanent cover that mounts over the top of the shade itself, and they’ve lasted. The motor of the one we use all the time finally died, and that’s only one out of four after 17 years. I ordered it online, and after several weeks thinking the delivery should have already happened, I called and a fellow took a look at the order and discovered that I had made some erroneous selections that caused the order to kind of just sit, waiting for resolution. He solved it, it came reasonably quickly, it's installed, and it meets all my expectations. It’s exactly what we needed, and it works well.

Everything has been good with SunSetter. No problems. We cut some trees down and needed some shade. I looked at some other brand and I liked SunSetter better.

SunSetter Awning’s sales manager and saleswoman came out, and I got along with them. I thought they gave me a fair price for a manual crank.

SunSetter is an excellent company, as well as Eric, their manager. He came out and double-checked everything. He addresses if there were small measures.

This will be our second SunSetter. We originally purchased one about 12 years ago, and we love it. The person we worked with this time seemed very competent and knowledgeable. I’ve had follow‑up communication with them as well while getting ready to receive the second awning next month, and that’s been good.

My awning from SunSetter seems to be working. I needed a car cover on the side of the house that was at least attractive and could move in and out instead of being totally stationary. I use it for a car staying parked underneath it.

I went to the main website of SunSetter Awnings, and there was a referral to a local company that installed it. Well, I put a deck in a year ago, and it's in full sun. So, to get maximum use of my deck, I decided I needed an awning.

SunSetter is the best and the people there are very qualified. We had our awning replaced due to storm damage and the four installers they sent out knew what they were doing. In less than two hours, they had the old one taken down and the new one put up.

We have a second home in Yuma, and it’s just too hot on our back patio. Our friends had one, so we decided we would get one too. I went through Costco, and they had SunSetter Awnings. The company was really good about getting back to me with the order. The order came on time, and we had some friends help us install it. It works perfect, and I didn’t have any issues. I’ve had many people stop by and say they love it. Even if it’s a little bit pricey, still, it’s really high quality.

We’re in a mobile home and we wanted one of the sections in our carport to be covered so we could sit out there and not have the sun on us. My husband looked at other awnings that were a lot cheaper, and the name of the place where we bought the awning came up. We had a lady from the place come over. With how she presented herself, we felt very comfortable purchasing the product. We’ve very pleased with the SunSetter awning. So far, we’ve had no problem, and it goes in and out fine. When it’s very windy, we just retract it. Most times, it’s out covering the section that we want shaded. It’s working fine for us, so I would definitely recommend it.

I'm a repeat customer. I bought a SunSetter awning 20 years ago for my house in Pennsylvania, where there’s been harsh climate up there for 20 years, and it’s performed great, and it's still in good shape. So, the quality is great. And so, I bought a second one for my Florida house. 

SunSetter Awnings is very good. We had an old awning, but since we were old, I couldn’t put it up anymore. Because what we had was a lot different. It was already mounted. But I had to put the awning on top of it, and I couldn’t do that anymore.

The sun hits our deck really hard, making it way too hot in the summer. We wanted something to cool it off, and SunSetter was the most recognized brand we heard of. We shopped around and liked what we saw.

At my church, I am the local missions director and help run a food pantry. We work out through the backside of the church on the south side, no shade, but the last two summers have just about killed us. I've seen SunSetter Awnings over the years, but I've never had one. After we decided that's what we were going to do, I started googling retractable awnings near me, and they came up.

We had a SunSetter Awning before and it lasted 25 years. We liked the way it held up, so we got the automatic one that goes back in if it's more than 45 miles an hour wind. It looks like it's really nice, high quality. The people down in Wilmington that put it in there did a real nice job. They were courteous and knew what they were doing.

I had a park trailer, and a big 20-foot awning on it, and I loved it. I sit out here in the morning and drink my coffee. Last year, I turned around and got a park house, and it has no awning on it. All I got was a little umbrella I sat under. I told my wife that I’m going to get an awning put on.

I had recently put in a pool and the area outside my patio gets a lot of sun. My friend in my neighborhood and her husband had purchased a SunSetter awning about three years ago. I had been over several times to sit under it with her and I just really liked it. So I called SunSetter and I set up an appointment. Their rep came out, looked at the area for me and walked me through what to expect. We went over prices, I thought about it, and then I chose them. I went with the premium awning which has a 15-year warranty on it. I got a color with a little bit of a contrast to the siding of my house. I also got the LED lights on it and the wind gauge.

I chose SunSetter because of the fact that they were associated with Costco. The research that I did online indicated that they were a very reputable company, too. I am a bit disappointed. We had two awnings ordered, and apparently, the person who came out and measured the smaller second awning provided some errors. My understanding is that the team that came and installed the first awning saw that error and made corrections in the measurements for the second awning. They're going to finish the job tomorrow. In addition, they didn't provide a long enough cranking mechanism for the big awning. I find extending the awning to be quite easy, but retracting it requires a lot of power. Fortunately, I can do that, but it's a workout.

I chose SunSetter Awnings because it was through Costco. Everything was good with customer service.

We had an electric awning with a manual backup installed by SunSetter. We've engaged it twice and it's worked fine. We enjoy it and like the aesthetic appeal.

Setting up umbrellas every year was tiring, so I decided to look into purchasing an awning. We came about SunSetter while we were having our chimney cleaned.

I went with SunSetter Awnings because of the name brand. It was a good experience, and I had good people to deal with. I thought the price was a little bit high, but I also know that I got a good quality product. The installation process was good. There was one little issue, but they’re going to fix that.

The awning I got from SunSetter is 14x10, with black and white and gray stripes. It has LED lights and the wind thing that brings it in. I had two other awnings from Shades of Cool, and I just like them and wanted another one when I moved.

I wanted to remove an existing awning that was stationary and put in a retractable one. When I went online, SunSetter came up with lots of reports and pictures, so I saw how they looked. I called them and went from there.

I love the awning. I already have it sitting out here because it's so nice to have a covered patio. The SunSetter Awnings team was very professional, did a really good job, did it quickly, and the salesperson, Dawn, was very nice to me. She knows her business and knows exactly what she's doing. I would’ve liked it to be less expensive, but I wouldn't have gone ahead with it if I wasn't okay with the price.

I lived in California and decided to purchase an awning at Sunsetter because of the west-facing sun in the afternoon. We chose a manual awning with a bold stripe to highlight the exterior colors of our house. We’ve barely used it since it’s still March. They installed it early on purpose before the heat started, but it seems relatively easy to use.

The installation guys did a 5 star job. The appointment scheduling part of it was sheer disappointment. The number of times they changed appointments was ridiculous. Finally, the final product is not even what I had originally selected! It’s a different color altogether! Nobody bothered to check with me/notify me, nothing! Emailed them about this, no response yet. Only consolation is that this was through Costco, so I think there is hope! The installation guy assured that someone will reach out to me about this with a solution. Overall, disappointing experience.

I am extremely disappointed in this product. I purchased one to replace one that had failed after 6 years- all the other blinds are fine. The new one is far inferior- it looks slightly different, does not have the "EasyShade" logo like my others, and upon installation it is already FRAYING on the edges which NONE of my over 6 year old shades have! At $950.00 for a single shade I would expect similar quality to my past order. Would NEVER order again - seems this shade is a fake made in China.

I would love to give you an opinion, both pro and con on the awning but I have not received it. It was ordered on December 19, 2024. It is now March 10, 2025. I have not heard from the salesperson or the factory about the status of my order. At this point I don’t care if I have it or not but if they’re not going to get it to me, they need to refund my half payment that I made are back in December. And a little goodwill compensation on their part at this point being the paperwork said it would only take four weeks and we are now looking at 13 weeks. So based on this information, I have given you at this point I don’t think you want me writing a review because it would not be kind. Thank you.

On day 2 one of the self adhesive LED’s fell off the arm in the middle of the night banging on the house. On day 3 a second LED light fell off another arm sometime in the night. TCA has been advised and all 4 LED’s are now plastic tie wrapped to the arms. To be clear, Aubrey (sales) was great & Drew (install) was great also.

The installers arrived at 7:45 am. We had a brief discussion of placement of awning. He got right to work and quickly installed the awning. Then he adjusted everything, and attached power cord to wall. We then reviewed the operation of the awning, paid the balance and he left. Job well done. The only improvement I would recommend is to install the power cord in conduit. That would make it a little better. It is early March so it will be a couple of months before we can enjoy it.

Best purchase I have ever made for our home. The awning looks amazing and was like adding a new room to our house. The lights, roll down privacy screen and wind sensor were great add ons. Installation team was awesome. They showed up on time, were professional, and also very polite. Couldn’t be happier!

My wife's ex-mother-in-law lives next door to us and she had a lattice thing. She sits out there and the sun hits. The lattice thing would fall off when the wind would blow badly, so for Christmas, I got her an awning and that blocks the sun on that side. Initially, I googled “sunshade” and SunSetter was the only one that came up, but I have bought an awning for my work trailer from them before as well.

The awning is a good product, and the fact that I could get 0% for 12 months was the deal clincher for me. The sales guy was great. When he came, I wasn't even intending to buy anything, even though I wanted it. I wanted him to look at our house and get an estimate of what it would cost. But we talked about it and before the end, I just said, “We'll have to do it next year.” Because we just remodeled and moved in there, so we had a lot of expenses. But then he told me their offer and I got it done. I don't have to worry about waiting until the spring to do it. We got the retractable one and it had all the safety features. It was perfect for us. We live at the top of a hill, so there's fierce winds, and that was part of the reason I wanted that model. It puts itself back up and then we don't have to worry about it.

On our lanai, the sun would shine in the afternoon by our table, and it would get hot. We got a SunSetter awning and our experience has been perfect. We waited about three weeks after we talked to them, but they did the installation in a couple hours. I would recommend SunSetter.

I looked at advertising for awnings and SunSetter came up and there was a coupon. So, I called them. I had a top-quality experience with the sales rep and we’re in the process of getting the awning installed. The awning seems like an excellent product. It retracts if the wind is blowing and it has lights. You can control the awning remotely and it extends.

My awnings work well. I had three awnings, and the most recent one quit working. I’m a little disappointed at SunSetter Awnings that it quit working.

SunSetter Awnings is an old name. Also, we moved into a new community here in Camarillo in California. One of the neighbors had SunSetter put in and told us about them. I was very impressed. We also had an issue with internal shades that we needed to do. We went to the company that we knew. It was highly recommended for the interior shades and realized that they also did retractable awnings. We saw SunSetter that was displayed in their showroom. We liked it.

I have quite a large deck and I've been wanting to get something to use on it to give me some shade mornings in the summertime when it's so hot. I've known a few people that have SunSetter, and they really love them. I knew there were cheaper brands out there, but SunSetter has a very good reputation. I probably could not have done it 'cause I'm on Social Security, but my son got it for me. He asked me what I wanted for Christmas, and I told him I wanted a SunSetter.