SunSetter Awnings Reviews

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About SunSetter Awnings

SunSetter Awnings is the largest American manufacturer of retractable patio, window and deck awnings. The company produces four different awning types, including motorized and manual hand-cranked models. Most of the awnings attach directly to a structure, but the company does have one freestanding model. The motorized models open and close using a remote control, and the manual model uses a hand crank.

Pros
  • Wide fabric color selection
  • Buy direct or work with a local dealer
  • Option for DIY installation
  • 5 to 10-year limited warranties
Cons
  • Limited freestanding model options
  • Installation not included

Featured Reviews

Greensboro, NC
Verified purchase
My father has a SunSetter awning and he gave us one as a gift. He enjoyed his so much that he thought we would enjoy it and we have… That deck was nearly unusable until almost dar...

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Melbourne, FL
Verified purchase
We have some friends that have SunSetters and we decided to go with their recommendation. The installation of our awning went really well. So far, we love its reliability. So far,...

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About SunSetter Awnings

SunSetter offers two product lines of awnings: The SunSetter Series and the Platinum Series. Awnings in the SunSetter Series come with a five-year limited warranty, and Platinum Series products come with a 10-year limited warranty.

Awnings are available in widths from 8 feet to 20 feet and extend from 7 feet to 13 feet, 1 inch out, depending on the model. Awnings from SunSetter are made from woven acrylic or laminated fabric and available in dozens of colors.

How does SunSetter Awnings work?

Customers can buy awnings directly from the company’s website or from a local SunSetter dealer. If you buy the product directly, you select the product line, model, fabric color and valence style: straight or wavy. You can also choose the awning’s size and type of mounting bracket.

Awnings bought directly from SunSetter come with a 30-day money-back guarantee. When you work with a local SunSetter dealer, you can get expert advice and a free in-home consultation.

SunSetter does not directly offer installation services. Customers can either install the awnings themselves by following the instructions in the booklet and DVD that came with their awning or have them installed professionally by a local SunSetter dealer or a third-party contractor.

SunSetter Awnings prices

SunSetter Awnings cost between $600 to $7,500. The price depends on several factors: size, retraction mechanism, fabric, shape and type.

SunSetter Series

SunSetter Series awnings are available in two fabric choices: waterproof laminated fabric or water-repellant woven acrylic fabric. All awnings in this product line come with a five-year limited warranty.

ModelPrice Range
Manual$1,799 - $3,332
Motorized$2,199 - $4,096
Pro$2,905 - $4,534
Oasis Manual$2,602 - $3,144
XL$3,541 - $4,509
1000XT Manual$799 - $2,638

Platinum Series

The Platinum Series awnings are made from Sunbrella acrylic fabric that is water repellent and resists mildew, mold and fading. The product line features models that retract into a permanently installed aluminum semi-cassette hood, which helps protect the awning from the elements. Awnings in the Platinum Series come with a 10-year limited warranty, and prices range from $3,000 to $7,000.

ModelPrice Range
Platinum$3,356 - $5,855
Platinum Manual$3,055 - $5,203
Platinum PRO$3,511 - $6,326
Platinum Plus$4,964 - $6,341
Platinum Plus PRO$5,281 - $6,818
XL$5,372 - $6,988

SunSetter Awnings FAQ

How much are SunSetter awnings?

SunSetter Awnings range from $800 to $7,500. The price range for the SunSetter Series is $800 to $5,000, and awnings in the Platinum Series range from $3,000 to $7,500. Manual awnings run between $1,800 to $5,200.

How do you install a SunSetter awning?

For do-it-yourself installation, follow the instructions in the installation booklet and DVD that comes with the awning. Installation takes two to three hours, and all you need is a few simple tools.

  1. Unpack the awning and all its components from the packaging.
  2. Bolt the mounting brackets to a wall on the outside of your home.
  3. Lift the awning into the brackets and push the square bar attached to the awning into the brackets.
  4. Secure the square bar with a retaining bolt in each bracket.
  5. If you have a motorized awning, plug the power cord into your outdoor outlet and use the remote to open the awning. If you have a manual awning, open it using the hand crank.
How do you clean a SunSetter awning?

To clean a SunSetter awning, brush it when it’s dry and then wash it with mild soap and lukewarm water. If that doesn’t do the trick, follow the care and maintenance instructions included with the awning.

Where are SunSetter awnings made?

SunSetter Awnings assembles components manufactured in Europe, China and the US at its facility in McAllen, TX.

How much does it cost to install a SunSetter awning?

While each local dealer sets their own pricing, typically installation can range from $750-$1,500 depending on awning size and location.

Are SunSetter awnings waterproof?

Yes, many of SunSetter’s products are waterproof or water repellant.

Are SunSetter awnings any good?

SunSetter awnings are a good choice for those shopping for an awning. The company offers multiple models, varying widths and a wide selection of fabric colors to fit any customer's needs. Customers have the freedom to buy awnings directly from the company or work with a local dealer. Customers can install the awnings with easy-to-follow instructions, or a local dealer can provide professional installation.

SunSetter Awnings Reviews

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    How do I know I can trust these reviews about SunSetter Awnings?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceInstallation & SetupPriceMaintenanceStaff

    Reviewed June 6, 2025

    I recently went with SunSetter Awnings as our old awning broke and there was trouble finding someone to fix it, so we needed a replacement. SunSetter stood out to me as they are a well-established company nationwide, unlike local providers who might go out of business, such as the local provider of our previous awning.

    I contacted SunSetter via phone, and their representative was really friendly, presenting all necessary information and offering valuable recommendations. The installation team also did a splendid job, removing the old awning and using the same placements for the new one, making sure everything fit perfectly.

    Although I haven't had the chance to use the awning fully yet due to the variable weather, I know it's working fine since the team rolled it out during installation. It's a motorized model, which should be very convenient.

    Overall, my experience with SunSetter was more about making a suitable choice rather than just personal preference. If a friend or family member asked, I'd share that it was a pretty good experience, though I wished I would have chosen a slightly smaller awning, as the 14-foot model barely fit the space where I placed it.

    Though the products are resourceful, I did think SunSetter's offerings were a bit pricey. While I didn't actively question why at the time, since we were aware of prices, it stood out to me. As for their website, it was fairly user-friendly, though adding products or upgrading features involves a bit of a learning curve due to multiple options for each product.

    In summary, my experience with SunSetter Awnings has been positive overall despite some premium pricing and initial decisions I might reconsider in hindsight.

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      Verified purchase
      Installation & SetupStaff

      Reviewed March 13, 2025

      I recently put in a pool and the area outside my patio was exposed to a lot of direct sunlight. My girlfriend in my neighborhood and her husband purchased a SunSetter awning about three years ago and I had been over several times to sit under it with her and I really liked it. I called and set up an appointment then someone came by to assess the area, discuss the options, walk me through what to expect and provide pricing details. I thought about it and eventually chose the premium awning with a color that is a bit of a contrast to the siding of my house, and it has a 15-year warranty, LED lights, and a wind gauge.

      The installation process was incredibly smooth and efficient. The team of two guys completed everything in less than three hours and took the time to demonstrate the features, such as opening and closing the awning, doing the lights and using the wind gauge. I couldn't have asked for an easier experience.

      I'm thoroughly impressed with the functionality and performance of my SunSetter awning, and I would rate it a perfect 10. It is a quality product. The installation team knows it, supports it, stands by it, and I would 100% recommend it. Since installing it, I've received positive feedback from others in my community, mostly through reviews on Facebook.

      I use the awning extensively during various outdoor activities, like grilling in the evenings or sitting outside when it's full sun or even when it's raining. I normally would not sit outside in the rain, but I did. Overall, the SunSetter awning has been a fantastic addition to my outdoor space.

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      Verified purchase
      Customer ServiceInstallation & SetupPunctuality & SpeedStaff

      Reviewed Jan. 31, 2025

      SunSetter Awnings is an old name. Also, we moved into a new community here in Camarillo in California. One of the neighbors had SunSetter put in and told us about them. I was very impressed. We also had an issue with internal shades that we needed to do. We went to the company that we knew. It was highly recommended for the interior shades and realized that they also did retractable awnings. We saw SunSetter that was displayed in their showroom. We liked it.

      The installation was very impressive. The crew that was sent was diligent. They were one of the best teams I've seen in doing a job like that. But the interior was a different crew for the SunSetter. I got a call from one of the owners of it and told them how impressed we were with the people that they sent for both the interior and the exterior jobs that we had contracted with them. It went very smoothly.

      We had high winds here in Camarillo, most of Southern California last week. When they came, it was not too windy. The intention was to work for the entire day and to have it completed in that one day. By the early part of the afternoon, it was too windy. They had them on the wall of the house, but they did not want to extend the arms to do any of the adjustments and leveling, because the winds were too high. They had to come back a week later and a little smaller crew. They installed the light option that we ordered and wind sensors, and leveled it. It was a day and a half when they put it. We were impressed with the people that put it in.

      One of the things we like about retractable awnings is much of the week, we're not gonna extend them. Summertime, probably more often because we will have more functions out on our patio. But I like the idea because we have a nice view at the back. That means when we're inside the house, we can retract those awnings and get the full effect of the view. It's a good product. It's what we were looking for.

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      Verified purchase
      Customer ServiceInstallation & SetupPriceStaff

      Reviewed Jan. 7, 2025

      We had a new kitchen and we looked at multiple different options and SunSetter seemed to be the most ideal choice to shade off part of our deck. There were two separate local installers and they did not communicate, and it may be that one of them poached on the other one. We asked for one company and ended up with the other one. I didn't find out that we were dealing with the other company until I went to write the check for the deposit. But it all worked out fine. The experience was great with the people who installed it. It took eight weeks for the awning to be made and it went from being fall to early winter. We bought the awning to help shade the deck for when we use it and it became too cold to do that. We also used the awning to shade the kitchen windows when the full sun was on in the morning. But in the winter, we didn't want to do that because it warmed the room, so we've used the awning exactly once since it was installed.

      There was a question of location in terms of whether the awning was centered on the window or the side, and we told the installers what we were trying to do. But we haven't had a chance to test the awning in the time when we are most likely to be using it and it may well be that it's fine where it is. But the one day we used it, we were putting it up to help block the sun in the morning because it was low and coming in the north, but it didn't block it because the shade was a little too far in one direction. I would have hoped that it would have been more all-season, that it would have worked in the winter when you wanted to shade out the lights. If we wanted it to be more of the sunblock in the kitchen, it probably should have been lined up about a foot further to the right.

      We had a little problem with the remote activating the one time we used it, but it may have been that we weren't giving it enough time to respond. Overall, the product seems to be fine but we didn’t get strong enough support at the time of installation to get it in the right place. The price was good though. I might have expected it to be more expensive than it was.

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      Verified purchase
      Installation & SetupPunctuality & SpeedStaff

      Reviewed Dec. 9, 2024

      I read about three vendors, and most of the feedback were leaning more towards SunSetter's quality. I picked that one and ordered what I needed. I decided I was gonna get two awnings, which was a lot. It was about $10,000 worth of stuff. I got the first awning and I liked it. I decided to get the second one, but it came in with the wrong color. I ordered a light beige color and it came in dark brown, which was a huge piece. That was no fault of the installer though. It was just the wrong cover, and I couldn't have it sitting there right beside of another one that was beige.

      The awning is about 18 feet and it has lights. It was the better awning and had a nice cover on it. It happened to reach out the depth of the patio that it’s covering. So, it fit just right as far as the coverage went. I hadn't used it much since I've had it 'cause we're still waiting on everything to be finished. It would have been done by now, but they had to reorder the cover, and I'm still waiting on that.

      There are two sides to my experience. There's the ordering side and then there's the installation side. There was nothing wrong with the installation. That guy was right on the ball. He can put an awning up blindfolded. He was very smart, did a great job and didn't mess around. He didn't stand around and just shoot the bow and then waste my time. He got that awning put up quickly. On the other hand, the ordering side didn't work out as quite as good, but I would need to have more orders than just one to qualify them and get a trend. That was just a one-time thing. If I was to order that stuff again, it would probably not be a problem. I told one of my neighbors about SunSetter and they're talking to them now about putting an awning up for themselves.

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      Verified purchase
      Installation & SetupPriceStaff

      Reviewed Oct. 30, 2025

      We considered transforming the space in our deck into a three-season room, but SunSetter offered the best solution for shading our deck at the right price, especially with the Costco discount.

      We evaluated several options before deciding on SunSetter due to its ability to extend across the entire deck, which was a significant selling point for us. Our experience with the SunSetter team was positive; they were professional from start to finish. We opted for a motorized model, allowing it to extend 12 feet, which offers great shade when the sun is setting. The feature that allows us to simply press a button to open or close the awning is incredibly convenient.

      The installation was handled by a team of professionals who did an excellent job—smooth, swift, and without hiccups. Although the price seemed a bit steep, the full deck coverage made it worthwhile. I'd recommend SunSetter.

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      Verified purchase
      Customer ServiceInstallation & SetupPricePunctuality & Speed

      Reviewed Oct. 30, 2025

      Our experience was rather smooth apart from a minor hiccup during installation, where the motor was problematic but was quickly replaced without any hassle.

      The installation was straightforward and efficient. Everything about the model choices, and the actual execution was in line with what I expected.

      However, I felt the overall price was higher than anticipated. A suggestion from my wife was that offering zero financing could make purchases easier, given the substantial cost involved. When it comes to the quality, I'm quite satisfied with the awning; it meets all my expectations. The customer service throughout has been commendable, resolving issues promptly.

      Overall, I have a positive view of SunSetter Awnings and would recommend their services based on this experience.

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      Verified purchase
      Installation & SetupPriceStaff

      Reviewed Oct. 29, 2025

      I went with SunSetter Awnings since many of my neighbors in our community already had them. It seemed like a reliable choice and hearing firsthand experiences helped. When SunSetter came out for the presentation, the process was familiar since our neighbors had the awnings. The presentation itself was straightforward, and it reaffirmed the quality I had heard about.

      I opted for a 12-by-18-foot green-striped retractable awning with a motor, which was an enticing feature for ease of use. It provided excellent shade, making our patio enjoyable.

      Installation was efficient, taking only about an hour. The team was professional and made sure I knew how to operate it safely. I've found the overall service to be commendable.

      In terms of cost, I find the awning somewhat pricey, rating that aspect a 4 out of 5. However, the quality and reliability offered make it a worthwhile investment.

      I definitely rate SunSetter Awnings 5 stars.

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      Verified purchase
      Installation & SetupStaff

      Reviewed Oct. 29, 2025

      I was building a new patio and wanted protection from the sun and rain for part of the year. Having an awning felt like the best option available. I did business with Weather Guard, and they sold and installed this SunSetter product. Their representative, Liam, did an excellent job explaining everything to me and offering helpful recommendations that really suited our needs.

      The installation team did a commendable job. The awning is electric, controlled via remote, and can be partially or fully extended, which I find very convenient.

      I would definitely recommend both the SunSetter product and the team at Weather Guard, especially the clear and effective guidance from Liam. While I’ve only had it for a month and a half, I’m confident it will be satisfactory throughout the varying seasons. I've only tested it so far by extending the awning, and it works perfectly.

      I'd give the installation and quality a high mark. Given my brief experience, the overall quality deserves a high rating too. In terms of costs, I'd rate it lower.

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      Verified purchase
      Customer ServiceInstallation & SetupPriceStaff

      Reviewed Oct. 28, 2025

      I liked SunSetter Awnings' automatic feature. Given that I am 87 years old, operating a manual awning would have been quite difficult, so switching to an automatic SunSetter was a necessity. The installation process was seamless and happened exactly as scheduled, which was fantastic. Since the installation, I've been enjoying the awning every day without any issues.

      While I found the customer service team to be excellent, ensuring that everything was set up perfectly, the price was a bit on the higher side for my budget as a senior citizen. However, I assessed my needs and decided it was a worthwhile investment, aided by some savings. Overall, my experience with SunSetter Awnings has been very positive.

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      SunSetter Awnings Company Information

      Social media:
      Company Name:
      SunSetter Awnings
      Address:
      184 Charles Street
      City:
      Malden
      State/Province:
      MA
      Postal Code:
      02148
      Country:
      United States
      Website:
      www.sunsetter.com

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