SunSetter Awnings Reviews

The sun really cooks our deck in the back part of the house in the afternoon, so I wanted to get something that wasn't permanent because I like seeing the sky once in a while. I checked around, and SunSetter seemed to have the best high-quality awning out on the market. I went online and pulled up awnings and did a little research. After doing the research and reading a lot of things that people had written about them, I chose from that. I got the automatic awning. It has remote control. It's 13 feet out. Sunsetter was one of the only companies that had one that comes out away from the house 13 feet. That's the width of my deck, and it's 17 feet wide. It's big, and the arms are made out of steel, and it's heavy duty.

I needed to have some shade in the back of my house from sun in the afternoon. I already had SunSetters before. So, I pretty much knew what they were. I think that SunSetter would be really smart to include the people who install them have an electrician and put that in the bid. It is really annoying when they wire all the way around your house, and you've got to take it all down and have an electrician come in and redo it. The plugs are down by the ground, and it needs to be plugged in. When we had it done in California, they did the plugs at the same time. What they did is they put the plugs in from the attic. So, they weren't running wires all over the back of the house.

I had a new deck put up, and the original deck that was there had an overhang on it. I didn't have the new deck with an overhang, so I purchased an awning. I had a couple prices from different companies, and I liked SunSetter's awning and their price as well. It could have been a little cheaper. But everything's gone up in the last couple years. The salesperson was okay however the installers scratched my new deck when they installed the awning. They had it on cardboard, and whether it went through the cardboard or not, I couldn't tell. They left here when it was just about dark and I didn't see it till the next morning. I talked to my deck installer, and he told me what to do. I did what he said, and it seems to be matching okay. If you're really looking for it, you'll see it. But if you don't look for it, you don't see it. There's nothing they can do to fix it and I'm just gonna have to live with it.

We love SunSetter Awnings. We went on vacation to a cottage and they had an awning, and it was really nice. Our deck had a lot of sun on it, so we decided this is what we need to do. So, we did that last year. We called SunSetter and talked to somebody and got a price, and then just set it up. We got a pretty good deal. The people that came out and put it up did a great job, too. We got the electric awning and it's connected to the house. It's like brownish with red stripes and tan. It's an 8 x 10. And with just a little bit of time we had it, we've enjoyed our awning. It's done everything we wanted to do. I'm looking forward to being able to use it again this year whenever it gets better. Right now, it comes down. The sun's out. I wanna be around the sun.

My sister got a SunSetter awning put on then we got it as well. The team came to the home, looked it over, told us what was best. They were really professional. That's what we liked. We got the electric awning as we want one that just comes out and be easy. My sister got the manual, but in time, she's gonna wish she got the electric. You want things less complicated as you get older. The price was reasonable as well. Compared to other things that we looked at to add on to the patio, SunSetter seemed to be the better option with the price and how it's done. The awning seems great and we've told people about it. Just the other day, I said something about SunSetter to somebody. My daughter got one too right down the road here. She got a big patio and everybody likes sitting under the awning.

We wanted some extra coverage on the porch. We got two automatic ones and two easy shades fro SunSetter Awnings. We use them every day. We love them. They beautified our outside. The installation was quick. It took less than an hour. Do your research and go with a well reputable company.

We've had SunSetter Awnings for a year now. My husband saw them on Instagram. He saw the ads and researched. Their installers were very quick and efficient. Afterwards, they were very thorough in explaining how to work it all. It was good. We're very happy with it.

Before our SunSetter, we couldn't enjoy our deck and we could enjoy the lake view as we had to close all the window shades. Now we can leave the shades up enjoy the view from both the house and the deck. We are using the deck a lot more. Wish we had done this 10 years ago. The installer were great, very professional and did a great job cleaning up. Thanks to Tru-Lock & Security of Eau Claire, WI.

I had the SunSetter Awning done as gift for my parents. They love sitting on the back porch having their coffee in the shade. It has extended their living space and given them as ability to enjoy outside without getting so hot in the sun. From the call for a quote and consultation to the installation our experience was top notch. Chris was an absolute dream to work with. Very knowledgeable, kind, and all round great customer service! I’m so glad I was able to do this for my parents and they look forward to all the years they will be able to enjoy their outdoor living space!

Very happy upgrading our existing power sunshade to a fully rechargeable solar sunshade, no more messy cords or problems.

I normally only write positive reviews because I understand how important reviews are to a business. Unfortunately, my experience with Sun Setter, and specifically Sunset Awning Pros out of Wisconsin, has been extremely disappointing. We ordered and paid approximately 19k for a screened-in porch enclosure in June 2025. To this day, the enclosure is still not correct. They have made multiple trips to our home an attempt to address the problems, but the issue remains unresolved.

I read the reviews after I had already ordered, which stated that the advertised motorized description was not true. I need the motorized raising and lowering function so I called to cancel very briefly after I ordered. They said it was too late and to return it when I received it. Six weeks later, the blind was received. It was extremely difficult to arrange to return a 12 foot long item. Now my refund has been received and it’s two cents instead of $1300. Needless to say, I am disgusted.

Had four shades installed, two were manual and two were electric, when the installers came to install one of the electrical ones would not work so another had to be ordered, when they came back to install another one in its place a month later it was manual, ordered another electric one to replace that one and after another month they came and installed it, and it had a broken guide, meanwhile the other electric shade they had installed had one of its guides break as well. The owner of the awning company looked at both of the broken guides on several occasions that lasted about a month determining that one of the shades was designed that way and the other that he had no explanation for. We are waiting for a remedy on both of them to this day. Also some of the shades are unraveling and was shown to the owner as well with him telling us to take cigarette lighter and just burn the unraveled places to fix them.

The sales people were prompt, informative and friendly. We like how the solar powered shade works. But, we wish we had been told that the edges of the shade would fray due to contact with the stucco walls of our house during wind - even low level wind.

SunSetter Awnings is a highly rated brand. Their presentation was pleasant, and the installation went well. It didn't take long. Two out of the three blinds I ordered arrived when they were supposed to. One of them arrived a week and a half later. The job the crew did was very good. It was a good experience.

I thought the advertising was a little deceptive because SunSetter Awnings brought on this as far as it can be as low as under $1,000. It ended up being over 8,000 by the time everything was done. It was what's referred to in sales language as a hook. But thus far, the unit has performed okay. This is only the second year I've had it. It seems to do the job.

The guy from SunSetter was good. He hung the product very well, and it's what we kind of expected.

I really liked what people had to say about the SunSetter. Then when they came out and talked to me, I really wanted it. I've been pleased with it. The people who came to install the product were very nice and polite.

I’m happy with my experience with SunSetter. They did a great job installing the awning. So far, the quality of the awning has been good.

I'm a builder and I have installed about 50 SunSetter awnings. They're excellent products and easy to work with. 5 stars.

SunSetter Awnings couldn't put an awning up, which is what I wanted, and they put up shades instead. A total waste of thousands of dollars. I don't know what can be done. SunSetter said they can't put an awning on the building because the structure of the sunroom is not strong enough or good enough. I suggested we work outside the box and make some kind of wooden shed around it, but that didn't play. They wanted to put the shades up, and I let them convince me. So, I'm not very happy.

We had an awning and it was falling apart. We saw SunSetter on TV advertisements and we decided to get one. The shipping took a long time and it was very difficult to get a hold of somebody concerning the shipping and where it might stand. There was no tracking number and from the time we ordered the awning, it was probably five weeks before we got it. After it got here, the guys who delivered it were very helpful. We're behind a gate, and they had to get the code from us. They parked out in the street and carried it in. But trying to get tracking and timeframes was difficult because some of the people I spoke with didn't speak or understand English well.

SunSetter Awnings' rep seemed to be very knowledgeable on all the products. He helped us select the right one for us, and it went smoothly. We had the shade installed, and we had a little problem there after first few days. The motor seemed to have issues after a few days. They ordered another one, came back and put it in. And since then, it's been good. SunSetter Awnings' installer was very efficient and did a good job. We've been using it pretty much every day when the sun comes out. And we had this room where the sun, from midday on, pretty much shines right in. The blind helps to keep the room from becoming an oven.

We installed the awning and it’s fine. It was expensive. It was a lot more than the one that we had to hand-crank ourselves that we had. It's much bigger. But it was the biggest one SunSetter ever had. We got the one we had before from Sam's. We got it from Sam's. But it was only 8 feet long. This one is 12 feet long, and it has a remote control. So, my husband doesn't have to run out there and just pull it up and crank it up and crank it down. We had to pay for it, but we’re very delighted. We are very satisfied. I have recommended SunSetter to two people that came over that were looking for one. A

Sunsetter Awnings was great. I needed a break from the sun on my back deck and found them through their advertisements in all magazines and on the computer. When the salesman came in, we talked about what I wanted, then he gave me a price and a date. They were here on that date and installation was a good experience. Young men put the awning up there in an hour, and when they were all finished, there was no mess nor any problems. I have had no problems with the people. They were good, and the awning has been working great ever since. I got a motorized one with a wind sensor. I found it a good deal. It was spendy, but everything else in this world is spendy too. I'm happy with the awning and I would recommend it. They came through with what they advertised.

We're very pleased with our shades from SunSetter. They have reduced, considerably, the sunlight coming in. We’re very pleased with the service as well. I did tell the service tech who did the work for me that in the event that we have to remove the last tree on the east side of the house, we’d have a third sun shade installed there.

I got an electric awning from SunSetter. It's about 12 feet wide and drops down 10 feet. It took them about half an hour to install it. We've had it for three weeks now. It's a good product. It's expensive, though.

Our SunSetter awning, as advertised, is performing great. I did the installation myself.

I've been familiar with SunSetter for years and my old house had a SunSetter awning. I recently purchased from them and when I had their reps come out, I had made up my mind that I wanted one. It was just a matter of what fabric to use. There was some delay in them receiving the awning that I ordered, but that wasn't their fault. Once they received it, they scheduled the installation very quickly. There was also a problem with the shade that I ordered but that wasn't their fault as well. The shade was just defective. So, they had to come back and replace it, even though it was brand new. So far, everything they installed works and I'd recommend them to others.

SunSetter had excellent customer service and I would recommend somebody to them. When the installer came out, he went over to show me about the daily operations of the awning and explained things to me. It was a very good, personal experience.

I've had SunSetter products before and I decided to get a retractable screen to block the sun. The sales representatives were perfect. They were very helpful and answered all my questions. The installation was easy. 15 years ago, I needed help and someone from technical support was on the phone with me for at least three hours. I'm very satisfied with SunSetter and I'd show friends the screen and ask if they want one.

I got the shade around the house on my front porch from SunSetter. I had a great time during the initial consultation. The installation went fine. Everything's fine.

We have enjoyed the Awnings for the nearly 5 years we have owned it however, the service and support process has not matched the quality of the product. In fact, service support has been terrible to the point that I have to say BUYER BEWARE. Too expensive for this level of service, and no return calls from the management team. Here's your litmus test: when you call the line to purchase this product, the company answers immediately. When you call the service support line, you have to wait and wait and wait. If you need a supervisor, you have to wait 24 to 48 hours, there's your indication.

We have a west-facing window. In the late afternoon, the room was becoming hot, and we figured that an awning would help alleviate that issue. I saw one of SunSetter's marketing displays when I was leaving Costco one day, and I thought of calling them. The process was very easy. The rep who came over and helped with the choices had a bunch of swatches of different fabrics and materials. They were knowledgeable about placements and installation practices, how it would look and how it would operate. From the moment they walked in to when we had chosen what style and model we were going to pick was about 30 minutes.

We needed some shade on the back porch of our house. I got the information from SunSetter then we decided to purchase from them. Their sales reps were nice and friendly. They came out and we also went to their office showroom where we got to see some different features of their products. We were well pleased with everything. We ended up getting the 8 x 12 awning that's motorized and has lights. It's attached to the house, and the color is blue and white. During the installation, everything went smoothly and to our satisfaction. So far, we love the awning and it has helped. I know there are other brands out there, but right where we're at, the competition really wasn't that great.

I bought a shade from SunSetter, and it rolls down over the windows. The only complaint I have is, I got the shade in on time, and I got it installed, but there was no crank. I couldn't use the shade without the crank. The crank handle came in yesterday, finally, but I went a whole month without a crank. SunSetter should make damn sure that when the order is shipped, everything is there and people don’t have to wait another month to use the equipment.

I installed a SunSetter awning last year, and it was easy. This year, we bought a SunSetter shade. All of the ones we have are motorized, so they're great. I'm very happy with them so far. They do exactly what they're supposed to do. They block the sunlight and cool the room down tremendously. SunSetter was a little pricier than I wanted but based on my experience with the other ones we have, it wasn't out of the realm. It's worth the money.

We purchased a motorized window shade from SunSetter. We had other awnings up before, but they never lasted. I knew I wanted to go with SunSetter as they've been around for a long time. They're a reliable company. The installation got delayed a couple of days, but it wasn't their fault because they couldn't do it in the rain. In fact, the installer was wonderful. I haven't had the product long enough to be able to tell its quality but I'm hoping, because of their reputation, that they're great quality. I would tell others to go with SunSetter.

My experience with SunSetter went fine. I liked their price and availability. My order went smoothly. However, the installation was a bit trickier. My son-in-law installed it. It was put on an older home, and we struggled finding enough studs in the right places. 'Cause they are quite heavy. But it works great. I also had an issue that they took care of without any problem. It arrived without the cord to plug it in. That was a minor fix, and they took care of it right away.

I needed to block the sun on our porch. I contacted SunSetter and the rep answered all of my questions. It was very informative. I also liked that they were local people. When the installers came in, they did what they had to do and cleaned up their mess. It was good. I was impressed that SunSetter did what they said they were gonna do, and there were no extras. They did a good job for me.