Shark Vacuums Reviews

Would love it if it had more features and add-ons, almost as much suction as my Kirby had when it was new and less than half the weight. I don't think it'll last as long but neither do newer kirbys. The convenience of smaller, lighter and cheaper vacuum has paid off the replacement already. I think the next step is keeping in getting smaller and lighter, thinking a small Dyson.

The Shark cordless is very light and has good power. It picks up a lot of things. The downside is the battery does not last very long, and it quits without warning. A second battery and power pack can be purchased, however, they cost us how about the same as the cost of the original vacuum.

Reliable cleaner and a good price. Company has been helpful in replacing or servicing the cleaners. Would recommend their cleaner to anyone. I HAVE owned other cleaners in the past but none could compare to the Shark cleaners.

Very uncomfortable to use, falls all the time and hits me on my ankles and hurts. I bought it after seeing the commercial and I am very disappointed. My Husband doesn't like attachments. They don't work.

I’ll just say I have a Dyson and for our lake home I needed a vacuum. Not being there much I wanted a cheaper vac so bought a Shark. Long story short the Shark moved to my permanent home. Such a difference!

We love our bagless Shark vacuum! We have 50/50 carpet to hardwood floors and use this for both. It doesn't just blow the dirt/dog fur around on the wood floors. I highly recommend it to anyone looking for a vacuum. We've had it 5 years and zero complaints.

Apart from these vacuums I have 2 Dysons, but keep going back to the Shark. It is a real 'workhorse' with a large enough barrel that I am not forever emptying it. I am not afraid of what I vacuum up, as I know how reliable it is. No matter how dirty the carpets, the power brushes bring them up like new. It has enough attachments to do the job, without worrying about lots of fiddly bits to keep track of. It has a long cord that winds cleverly close to the side. Best of all, the company is brilliant to deal with. The vacuum arrived within days of ordering it, any inquiries have been handled promptly and efficiently. If I bought another vacuum, I would choose the Shark upright again, although I doubt this will ever wear out. It's here for the long haul.

We have two cats and two litter boxes and this vacuum is perfect for us. It picks up everything with no issues and it is so easy to clean. With having four major back surgeries I needed a vacuum that is easy to use and easy to push and this one does all of that for me.

Very satisfied. A great vacuum. Love that it does not need a bag. That’s a really important for my life. My allergies are better and asthma. A must have for people with allergies. Cleans well. My carpet looks great every day.

The best part about our Shark vacuum is the fierce suctioning power, followed by the ease of emptying the dirt cup. However, cleaning the brushes in the beater bar is extremely tedious and must be done every single time the vacuum is used. The design is not optimal for easy removal & cleaning of this portion, and the bristles are so stiff, that it takes great effort & strain to remove string & hair that wraps around the bar & bristles. Hoping this flaw will be addressed in a future model, which would make the Shark vacuums nearly perfect.

All of my Shark vacs have been wonderful. My Shark cordless ion multiflex is above wonderful in all areas.. Suction, duo clean, ease of taking care of... everything. Far superior than my cordless Dyson, which at this point doesn't even work!

Shark vacuum model wv200 is so great. It's cordless and rechargable. There are no bags or filters to buy. Empties by pressing a button to deposit debris into garbage can. It's lightweight and gets into tight spaces. Got it on Walmart.com.

Like it was designed for pets. It picks up pet hair and does an excellent job. My friend has one and she has several animals. She recommended vacuum...We have had this machine for almost five years. The only issue is filters and if they ever wear out how could we replace them.

I have a Shark rocket dual clean vacuum cleaner. It cleans really well as long you clean the filter and empty it often. I'm very satisfied. Also it needs little storage place. I have this vacuum cleaner now for 4 years and it does the job just like when I bought it.

The Vac works well on rugs. Need to use attachments for floors. Vacuum is too heavy and can tip easily. Cleaning is easy and detaching canister works great as well. As for wire management I give it an F. Cleaning path is narrow but the suction is very good. Overall I give this vac a 4 out of 5.

I have had this vacuum a few years and it still works great with strong suction! The only con is that it’s a little heavy on the handle, if an older or weak person were to buy it. For most though, it is great! I highly recommend it!

Overall I would give the Shark Vacuum we have a C... it wasn't my first choice. My husband was set on getting this model. I would have preferred to try the Dyson. It is a good vacuum and picks up well. But again I don't like the accessories and that fact that you have no length on the hose.

I love my cordless Shark. I don't have carpet but I have a very large house with a dog that sheds white hair. I use it daily and it does the whole house on one charge (over 3300sq. ft.) It is very lightweight and unlike Dyson you don't have to hold the on button continuously. I bought it from Bed Bath and Beyond about 6 months ago.

I always had a Hoover upright bagged vac and was not overly satisfied with the performance, but also felt I never paid the big bucks for other brand vacs costing hundreds more. I kept hearing about how great Shark vacs are for picking up dirt and pet hair. I got a Shark and was so surprised at how much dirt it sucked up. In fact, I liked my Shark so much I ordered a second one with the pet hair removal brush and I would never go back to any other brand. This vac has amazing suction, ease of movement, picks up pet hair and empties the canister with just 2 clicks. My carpets look great and actually feel softer and higher pile after vacuuming. Never thought I would like a vac without a bag but this is so easy to empty. I can't find a thing negative to say about Shark vacs.

I really like the Shark Rotator Professional Lift-Away Vacuum because it is very lightweight compared to the old, heavy vacuums that I have had. This Shark is great to use on floors, rugs and to use cat hairs. Plus I can lift off parts of the machine to vacuum curtains, sofas and hard to reach places. The filter included is easy to empty and reuse. I am happy I changed to the Shark brand.

I have had this vacuum for 6 years, it has served me well and picks up everything. My only dislike is that it is a little heavy and cumbersome. I have both a dog and birds which can cause a lot of small pieces on the floor which it does take care of.

I have the Shark Professional Rotator. I especially love the lift away feature. Easy to use and useful for a variety of purposes. Having a German Shepherd in the house means frequent vacuuming and the Shark never lets me down. I pop the filters out, clean them and replace once dry. Easy to clean.

It had a faulty cord and caught my new RV on fire. They wasted my time and paid nothing. The fire marshal report said it was the cord on the vacuum..They are the worst. After all the lies I was told picks I gave. Now they will not doing anything. My vacuum was new and it broke. They replaced it with a used that caused us our retirement home. Left us living in black mold ashes at 64yr. Basically left us homeless. My TV cost was 110.000 plus our personal items was over 20,000.

I like the sweeper. It picks up pet hair pretty well. Easy to empty dirt bin. Wish the sweeper head was a bit wider as I feel it would make the cleaning process a bit faster. I also had a Shark cordless hand held vac which I liked pretty well.

Shark Apex - seems like it should be a very good vacuum, except, after the second use, less than thirty days, this brand new vacuum no longer was operating properly. The front lights stayed on flash and although the indicator light was green, the rollers would not rotate and had zero suction. Called Shark and they are sending a new motor. Although, on back order for seven days. They asked me to only pay shipping cost, to which I declined. Therefore, they are shipping a new motor at zero cost. On a side note, the customer service rep is no vacuum technician. You explain your problem and they read online the potential problem and make a judgement call. There is no true troubleshooting - no more than what you can read online yourself. And, that my friends is my two cents.

I love my Shark navigator lift way. Best ever vacuum. It's light. I can carry it to sweep steps, it has a long attachment for the ceiling. It pivots quickly and easily. You can take it apart and put it all back together easily. Has a washable filter with easy access.

I'm really happy with my Shark vacuum because I have sciatica and I'm in so much pain sometimes that I couldn't lift my other bulky vacuum to take up and down the stairs. Shark has great suction and is very lightweight! I really didn't want to spend money on a new vacuum since I had one but taking it upstairs was so painful for me I knew I had to do something. The attachments are awesome because I can vacuum my draperies without much strain (I would recommend that Shark add a lower suction for curtains bc they will pull from the rod so you need both hands for sure)!

Shark Rocket, much better than the Kirby that cost 10 times more we had. It also weighs about a fifth of the Kirby and does a much better job than the Kirby. The design allows for easy access under furniture.

This vacuum is lightweight, easy to maintain, has great suction, and never lets me down. My husband, being a brute, broke a piece once. The company replaced the entire section at no cost. The filter is easy to clean, just take it out, shake the excess dust out, wash it, dry it, and no lasting smell from dog hair. It is great with pet hair. I use the hose to pick up pet hair on wooden floors. If anything too big gets sucked in, it is easy to take apart close to the section where the -usually a sock under the bed-lodged. I love the light that helps me see in dark corners. I've never had to replace a bulb.

Asked my brother to find me a vacuum that was good at getting up dog hair and he sure picked a winner when he suggested the Shark!! At times I don't even see any dog hair on the carpet but when vacuuming, the Shark sure finds it. I love this machine so much I have recommended it to others and bought one for my Dad.

We have 2 Shetland Sheep dogs that shed horribly. The Shark Lift-Away Deluxe does a great job. The design is good, however, I don’t care for the cord being located on the bottom of the vacuum because it seems to get stuck under the vacuum a lot. As for the attachments, it’s pretty bulky trying to use the attachments because you connect them to the handle that pulls out as the wand. But it works great for cleaning my carpets and hardwood floors so it does its job better than I expected.

We received the Shark vacuum as an unexpected gift - I WAS a die-hard Dyson fan. I was absolutely shocked at how much more the Shark cleaned my carpet than the Dyson. The tools are also better and make it easier to clean my stairs which I hate to do. The Dyson is significantly more expensive and seemed slow down in quality with age. Our Dyson was 1 year old when we received the Shark, we have had the Shark for 1 year and it operates as well as day one. The only thing I don't like is it tips over easily if I am using the attachments. Highly recommend the Shark.

Overall a great purchase. Reasonably priced and excellent for pet owners. The attachments are good but a bit clunky. Slightly difficult to empty bagless feature. Wish electrical cord was retractable. But, would recommend to others.

I got this as a Xmas present mainly because I needed a self cleaning vacuum cleaner due to my wife's long hair. It was a chore to constantly be cleaning her long hair out of other vacuum cleaners. This Shark has been wonderful. It is very powerful and lightweight and the self cleaning feature has worked wonderfully. I would completely recommend this cleaner to everyone. Plus, the color scheme is mainly purple, which is my wife's favorite color. WIN/WIN.

I've had my Shark professional for 8 years and it's a reliable old friend to me. In all this time I only had to replace 2 small filters. I couldn't afford the Dyson when I bought it, and now I think they are on par with Dyson.

I buy Shark Vacuums because of the features. They have very good suction and are very easy to clean. They make nice holders for the wall units and hold a charge very well. The units are not heavy and look nice. I love buying Shark products because of the attachments are very easy to use and work.

The Shark vacuum products are such a good deal. The vacuums clean just as well as some others that are three times the price. They are also not heavy or hard to clean. I like the ease of emptying the chambers.

It's a amazing vaccum. I have the Shark powered lift away apex. It is a amazing vac. It's got awesome suction and it is everything they say. It does not grab cords. Most say they do things they do not. This vacuum gets everything the old vacuums left behind. I now own 5 for my small business and 3 at home and I have started replacing my kitchen small appliances with the ninja brand due to the fact I like the shark brand so much and it's all so well put together.. I just wish I had my attachments with them all it seems not like other vac companies they give you like 1 or maybe 3 tops attachments. That's not right.

The vacuum is a great product. Cleans my carpets really well. I have a cat and it gets all the hair up that other vacuums I have owned did not. I have the navigator swivel plus, easy steering. A little heavy for me, but then I am 83 years old. I would buy it again.

Lift Away series. This is absolutely the best vacuum cleaner I have ever had. I purchased it a few months ago, and I've never seen so much come out of my carpet. I love the teal color also. The design is perfect, it's small but, it cleans like an industrial cleaner. I highly recommend. Thank you.

My Shark is lightweight and very easy to use. Excellent suction too. It wasn’t expensive either. It’s lighter than the other store brands. It comes with a terrific warranty too. It’s easy to use and easy to get around furniture and those hard to reach places. I love it. Highly recommended by me.

I had three Shark pet vacuums in our last house--one for each floor. Now that our house is one-third the size and one level, I bought the Shark stick. We have wood floors and it gets up the cat hair! We also have a rug in the living room that is quite thick. The vacuum goes from wood to rug with the push of a switch.

I have a Shark Pet Pro Cordless Vacuum and it is only 7 lbs. and so easy to use, good suction... Love it. Would recommend this product if you have animals or even if you do not. I also had a issue with it and they just sent me a new one. Good customer service.

We had two Dyson vacuums and hated both. They weren’t worth the money. We bought a Shark Navigator and love it. It’s so light and we have never had an issue with it. We bought one for our RV also. They never lose suction and are so easy to use and empty. We wouldn’t have another Dyson even if it was given to us. We will definitely stick with Shark!!

This vacuum cleaner has been great for getting up pet hair and human hair too. The carpet looked brand new after the first try. It hasn't been perfect for hard floors though, as crumbs do seem to be left behind sometimes.

Handy as both an upright and a hand held, the Shark XL Capacity is both powerful and versatile. We have a workhouse Sanitaire upright which does a good job but the Shark blows it away for carpet vacuuming. I'm not usually a fan of bagless but the Shark's canister is easy to empty and re-attach, which makes vacuuming a big house easier as I can empty the canister as it gets full and then continue vacuuming in under a minute. The upright head swivels easily, making corners and getting under low things easy. Fairly standard attachments, plus a special one for upholstery. Overall, a great multi-purpose vacuum.

It is a great vacuum. It works very well. I like the fact that it is bagless. The cup holds quite a bit of dust etc. I believe it would be much better if the top was at the bottom because it is top-heavy and will not stand alone without removing the top.

Used to buy Hoover Vacuums but they went downhill. Tried a Dyson and returned it. Bought a Shark and it is great. Our kids have Sharks also and all have dogs. Does a great job. Relatively quiet also.

I wish my Shark vacuum cleaner had more suction. Although I am pretty slow when going over rugs, I can empty the canister - which is usually full - and go over the exact same area of the rug to half-way fill the canister again. It is pretty easy to clean, and the cord has a good length. I also appreciate the light that allows me to see the area at the end of the wand/attachment as I vacuum.

I LOVE my Shark vacuum! It is very powerful and and at half the cost of the competition with better performance. I noticed it is very light and easy to pick up and move around the house. I will never buy another brand of vacuum again!

A few years ago I bought a Kirby, (mistake). The sales person took my Shark for trade-in (2 mistake). The Shark is easy to use and picks-up better than the heavy, bulky and hard to figure out Kirby. If a sales person from Kirby shows up at your door throw him off the porch. Shark fan forever.

I have owned a few Sharks, and they are a fine vacuum, but after a few months they tend to stop working. The light on the front stops working. The motor on the sharks tends to slow down and then the suction gets bad.

We’ve owned several Shark vacuum cleaners over the past four years. They’re nice, but the brush roller stops working fairly early on. The suction works great, but have found as the closer it reaches the end of the warranty, the less viable the unit is. The attachments are great for many different uses. The features are nice especially when the ability to removed the from the roller into a handheld for getting in cracks, baseboards, ceiling fans, and ceilings. Overall, there seems to be a design flaw, which prevents us from purchasing another Shark product.

I just purchased the Shark Navigator DLX Lift Away Vacuum. So far, it’s great! The suction is crazy (it feels “self-propelled”), the cord, at 35 ft, is longer than any of the others I researched. I can actually see how much pet hair, etc. it is pulling out of my carpet when I empty the canister, but also, my carpet looks amazing! We might be able to wait another year or so before replacing the carpet now. It’s a bit heavy, but the “lift away” helps with that.

Shark back ups their warranty. I have had two vacuums break down in the past 2 years and shark replaced them both. And they shipped expeditiously. I have had a Dyson and the shark is just as good of a machine.

Well built, great suction, clever design. Suction can be adjusted, for instance, you might want light suction on a throw rug. The dust cup is very roomy, easy to use and the plastic seems much stronger than on my previous vacuums. It picked up loads of dust and fur left behind by former vacuum. The metal hose detaches for use up high or for crevices. The fur brush attachment is excellent for getting what your fuzzy friend left on the furniture. I am very happy with this vacuum.

I have 3 Dysons and they are good but in love with the Shark. It glides over carpet, easily under end tables, cabinets, much more pivotal with turns and lighter weight than the Dyson. The attachments are easy to detach and slide over hose head - hose is not so tight and rigid - easily relaxes so vacuum remains upright!! Love it ♥

The vacuum is very efficient. I like the design and its job performance. And it was a great price as well. I would recommend this vacuum to all who are at need. So keep up the great job Shark. Can't wait to see the new designs they are going to come out with in the future.

I have a Shark Rocket vacuum. I got it because I have physical issues that make anything that requires strength difficult for me. This vacuum really fits the bill. But, even better, the suction was even better than any vacuum I have ever owned over the years. The swivel head makes it easy to maneuver around difficult areas. It is also easy to get under furniture that other vacuums can’t get under. My only complaints are that it doesn’t come with a hose attachment which would make it so much easier to vacuum furniture and things above floor level and that it is messy to empty. Still, I am very happy with this vacuum after about two years of having it.

I really love the vacuum. I have used many different brands and the Shark Navigator has been an excellent machine. I would buy another Shark if I wear this one out. The vacuum can be used as an upright or a canister. It has many attachments and I have not found I needed any more than what came with this unit.

Shark has been the best by far when it comes to vacuum cleaners, I’m surprised after 7 years that it still has the same power as it did when it was new, it’s a little hassling hooking attachments to the main attachment hose but is by far the best vacuum that the official Suzy Homemaker of Missouri has used always and am very pleased with the product and the price is very reasonable. The only one that is better is the Dyson but it is very expensive and the hookups are weird..

I have dogs and the Shark was what ended up working for me after I went through a couple other brands that claimed they were for people with pets. The shark is easy to empty and clean and has similar vacuum pressure as the day we bought it, a few years ago. If you do periodic maintenance like clean it every now and then this will work great for years to come. I use it on carpet and hardwood floors.

Owned a few Shark devices and always worked for me. Absolutely picks up dirt, great suction and flexibility. Also enjoy the canister that easily disposes of dirt. Great vacuum cleaners for the value. Easy to handle and very sturdy in built.

I bought this Shark Vacuum two years ago for a second home where we live 5 months out of the year. My vacuum’s motor just blew up. So, I got one year's worth out of a $300 vacuum. Today I called to complain and there’s nothing that can be done. In fact, it’s my fault that I didn’t buy enough warranty. Funny. We know what a farce warranty is. The representative was rude and asked what I wanted her to do about it!! No more Sharks!

I have a Shark Rocket vacuum. I've had this vacuum for the last 6 years. It is very lightweight and maneuvers around the room perfect. It's great for carpet, hardwood and linoleum floors. The dirt canister is small and does have to be emptied each time or every other time. The cord is very long and I can get at least 2 rooms close together without having to plug it into a new outlet. It picks up perfectly and only loses suction when the canister is full. There is no weird smells that come from the filter part, I clean that once a month. Overall, I love this vacuum and will only buy Shark products.

I LOVE my shark vacuum! My only issue is the cord holder on the handle. I hate that it's behind the extendable piece, which makes it a pain. I wish it was lower or in a diff position. But, the vacuum itself is powerful!

I like the way the vacuum picks up dog hair. It is like seeing a brand new rug. It really gets the deep down dirt out of the rugs. The vacuum is easy to use and move from room to room. I like the ease of removing the hose.

I love my Shark. I upgraded for more attachments and love it. The suction on this machine is tons better than the Dyson I had. It propels itself across the floor. That's how good the suction in. Onboard attachments are great for my couch, under the fridge and washer and dryer. Love this Shark!

I love my shark vacuums, both the upright and the Shark Robot! I made a good choice on both. I bought my first upright in 2015, then purchased the new Shark Apex in 2019 because I needed the feature that prevents hair buildup. It's been great and I'd buy it again. I love my Shark Robot because it has gone places we haven't been able to reach and our floors shine. I love my Sharks, and I tell my friends and family to buy Shark brand. I'd recommend both of them to anyone.

This vacuum cleaner has already lost suction after less than a year of use. It started fine, but like all other vacuum cleaners that I've owned, it's performance is now subpar. It leaves much debris behind and you need to vacuum the same areas several times, but still have debris on the carpet/rug.

Picks up well, clean my house and vehicles with it. I have cats that shed so I put my trust in my Shark and I am pleased to say it was the right choice. The shark is top notch and I highly recommend it.

Shark Pet Vacuum is a great asset to my household. The unit easily goes from carpet to hardwood with the flip of a switch. The extended attachments allow for cleaning in high places and under beds. It’s so user friendly my 4 year can use it. I would highly recommend this vacuum for anyone!

I have purchased several Shark vacuum cleaners. They are the best that I have used. I have had this soon, Eureka and you need it and bar none shark is number one in my book. I love the ease of cleaning it, how great it works on multi floors and how easy it is to use the attachments.

I have a house cleaning service. When a client needs a new vac I ask them to get a Shark Rocket. Best vacuum I have ever used. Whoever designed it is brilliant. Most vacuums I have used I can tell whoever designed it probably never used a vacuum before, but Shark knows what they are doing. Beats Dyson.

I went to visit my daughter and I used her vacuum. I liked it so much that I purchased the Shark Rotator Professional Upright Corded Bagless Vacuum for our home. It has a lot of suction, maneuvers really well. It practically moves on its own when the brushes are engaged. It also has the ability to clean wood floors, which is a nice feature. It has an array of attachments which makes cleaning tough areas easy. It picks up twice the dirt of my old vacuum. It's easy to clean and dispose of the dirt.

I absolutely love my Shark and all of the attachments!! The small upholstery vac attachment does wonders!! Very powerful suction!! The total vacuum is very lightweight. When a piece cracked, I called the company and they replaced half of the vacuum and a new cord for $19.00....yes NINETEEN DOLLARS TOTAL INCLUDING SHIPPING!!! WHAT A WARRANTY!! WHAT A COMPANY!! They stand behind their word, and go above and beyond to make sure their customers are happy!!!

I have a Shark robot vacuum and I love it! It really picks up a lot of dust and dirt. I am really glad that I bought the robot vacuum because it makes my life a lot easier. The only thing I don't like is that it can't get into corners and around some furniture but that's what I have an upright for.

This is the best light weight vacuum cleaner I have ever owned. It is amazing for suction and so very easy to dump the canister and clean. I bought my Shark right after Christmas in 2012 and it still works like a champ when I use it.

Great suction. No bag but container keeps a lot of dust on sides. Vac has held up well. I bought extra filters so I can replace and wash dirty ones. It does convert to handheld, but still corded and kind of a pain.

I've used Shark for several years. Owner of Electrolux, Kirby, Dyson, Rainbow. Hoover, Bissell. Replaced my Dyson with my first Shark. Each time I've upgrade my Shark I've given the old one to relatives or friends. The older ones are still working excellently and have no negative issues. All feedback to me is positive. Everyone is waiting for me to upgrade my Shark again. I've give Shark as gifts as well. For me it is my only brand. I paid thousands of dollars to all other vacuum brands. Shark has consistently proven to be best all around.

I love Shark. I have several and have given them as a gift. They work great and fit every need I have. My daughter loved her and had two long haired dogs. I have 4 dogs and one cat and am very happy with your products.

Best vacuum I have had yet! and I go through a lot. I have four cats and four dogs, one of which is a Pyrenees. This vacuum has massive suction and is lightweight enough to release and travel around the house, getting into corners. I would recommend this vacuum!

Lightweight, maneuvers easily, great suction, power effortlessly operation. Can be used on carpet or floors, attachments work well for cleaning curtains, furniture and air ducts. Filters a breeze to replace or can be washed and reused.

Love Shark vacuums! Our newest one has unbelievable suction. Little effort to use, moves almost by itself. Only guidance. Like the attachment for upholstery. Comes with 6 attachments. We have tile and carpeting. Works well on both. Live in Florida, so we have sand, no problem!! Buy one, they are affordable and excellent value!!!

The only thing I would change is the thickness of the canister. It is too big to fit under a bed or most furniture. I think it does a great job vacuuming up dirt and cat litter. The filters are easy to replace.

I love the Shark!!!! It's actually my moms but it works AMAZING!!! With four cats, you need a good vacuum. I love the smoothness of it, it so easy to Maneuver but you can tell that the suction power is really strong, which is of course what you want.

I am still enjoying using my Shark Navigator Lift Away Zero-M Speed. It is lightweight and easy to move from one room to another. Suction is satisfactory! This cleaning equipment was most affordable when I purchased it from Walmart. I am truly happy with the purchase because it is lightweight and highly effective. I have a pet and I like that debris and hair are not collecting in the brush an and d cleaning the system is easy for older consumers. The warranty is adequate. It seems that the company really stands behind its product! Contacting customer service was easy and questions were answered by knowledgable representatives who also assisted me with registering my equipment. I am a satisfied consumer and would recommend this product without reservations to anyone to purchase.

I have had a Shark vacuum for 13 years and won't use any other brand. The shark vacuum is lightweight, easy to use and has just as good of suction as the much higher priced competition. My shark vacuum hasn't lost suction or power since the first day I started using it 13 years ago.

I like my Shark but do not care for the way you have to step on it to make the handle go down. It has great suction and I like the lift off part where you can take it without taking the whole machine.

My wife and I purchased a Shark Navigator vacuum after hearing good things about them. We were skeptical because we have had many different brand vacuums but none have seemed to last. As vacuums are expensive, I wanted to make a good choice that would both hold up to the mess three small kids make, and last longer than a couple years. The Navigator works great, and after two years has proven to be worth every penny. My only complaint would be the suction strength. I have noticed that some areas require going over a couple times to thoroughly get the mess cleaned up. Overall I would recommend this vacuum to anyone who cannot afford Dyson.

I have two Shark vacuums cleaners. An upright with attachments and a small rechargeable one for quick jobs that is also good for using in the vehicles. I have owned many other brands including Oreck, Dirt Devil, Hoover, etc. and I think the Shark vacuum works better than all of the others.

I have a battery stick vacuum cleaner made by Shark. It is magnificent and totally convenient. I vacuum quickly and efficiently everyday. I purchased an additional battery, which I highly recommend. I usually do one floor on a single charge of one battery. The vacuum is called an Ion flex.

I like this vacuum. It was reasonably priced and had the features of more expensive vacuumed. Mine is bagless. The canister is easy to empty. I like not having to buy bags. It does a decent job getting up the dirt.

Lightweight, excellent filtration system, great all in one vacuum with detachable canister. Makes the job easy and has all the power of a bigger vacuums. I have a very large dog that sheds constantly and it does an excellent job of cleaning the wood floors and carpet. Highly recommend!

This is a very good vacuum cleaner. It is lightweight and easy to control even if you have a disability you can really get the job done. The tools are great to use and really cleans up those shard to get at areas.

We have been very pleased, overall, with our Shark Vacuum. It is easy to use, able to get into all the little places dust collects, and powerful enough to pick up most items. We will definitely look for another Shark vacuum based upon value.

We have a robot Shark.. I wish the suction was better. It tends to blow the dust or hair instead of suctioning it up. Also when it bumps into the walls it leaves black Marks along the baseboard. Other than that it's pretty quiet and I like the feature of controlling it by and app on the phone.

I love my Shark. I know it's not the best out there but it works really well and it's lightweight. My husband likes it so much we fight over who gets to vacuum and that's the God's honest truth. I wouldn't trade it for anything.

The Shark (I have 2) the professional and the small one, they work very well, my only problem is the cord. They are always in the way. A retractable cord would be awesome. Also the filters could be a little easier to find, I don’t feel they are properly marked or they don’t stand out enough. The little shark is hard to get the cover off the brushes to clean.

I loved the vacuum but it only lasted three years in my very small house with only three braided rugs. Most of the house is hardwood so very moderate use. No pet hair, no kids. The vacuum should have lasted a lot longer!

I was always a Bissell fan until I bought a Shark Vacuum on my sister's recommendation. I love how easy it is to use and it doesn't feel heavy when using it. It gets the dog hair up no problem and it's great on wood and tile floors as well as carpet.

I own a house cleaning business so vacuums are essential. I have used several different brands and the Shark is hands down a better overall choice. It's amazing powerful suction is evident by how much is left in the collection cup, it's surprising! It's not too heavy, no need for bags, attachments are standard. I would recommend Shark to anyone looking for reliability and value.

I love the cleaning power of the Shark Lift Away. If I had any complaints it's that the hose isn't long enough for my reach. I love the HEPA filter and the convenience of the bagless cleaner. I also own the lightweight shark for floor cleaning. I use it most often.

I love the lightweight and power of my vacuum. The only thing that I think would be even better would be a retractable cord and or cordless. I love the no bag deal as well. I also like how I can get under things easy and how close it comes to edges.

Shark vacuum cleaners are the best. They clean very well. l have cats & other vacuum cleaners. Didn’t get the cat hair up like the shark does! I also love the HEPA filters that prevent the dust from flying in your face. But most of all I appreciate the way the shark company stands behind their products. If you have a problem they will fix it or replace it!!!

I wouldn't trade my Shark Rocket for anything. I have the stick version and I love it. It picks up great and is easy to use. Lots of attachments. The best part is the warranty. Shark really stands behind their products. I managed to break the belt (almost impossible to do, but I did). They sent me a new vacuum to replace it. Great product..great company.

The Shark is light, swivels and is very powerful. Have both recommended them and given four of them as gifts. Sent one as a gift just this week! Bought a second home and made sure I had one there also.

This has been my favorite vacuum of all that I’ve owned. I love that it has no bag and is easy to empty. The filter is easy to rinse and clean. What is missing is a flexible hose attachment and an attachment that works better for stairs.

I got sucked into a Shark infomercial and ordered the Shark Lift Away vacuum directly through the company. One perk of purchasing this way was a lifetime warranty on the vacuum. I added on the hard floor genie which I absolutely love! I have very dark floors which shows every speck of dust and this genie attaches to the vacuum with a microfiber pad. What the vacuum misses, the pad gets! Another thing I love is the long cord...I can go a long way without having to switch outlets. Easy to switch out attachments and washable filters make this a winner, and it has amazing suction!

I have owned 3 Shark vacuums. And I'd say for your money's worth you can't go wrong. My first one I lost in a house fire, my second I gave to my brother and my last one is still going strong. I can't tell you enough good things about this product. Not one time have I ever had any problems. And would highly recommend everyone to buy this product. It won't let you down. I have a 2 dogs that stay inside with me. And one of them is a German shepherd, if you know anything about these dogs it's that they shed so bad. With my shark vacuum it gets all the hair up the first time, even on my tile and hard wood floors. So for anyone whose out to purchase a great vacuum cleaner, give this product a try. Not to mention with all the attachments that come along with it it's a great machine to own.

I like the cleaning performance of my Robot Shark. However, it seems to get stuck very easily. This is why we never leave it on at night while we are sleeping, or when we go to work. Additionally, the app for the smartphone is not as user friendly as I would prefer. Overall I am glad I have it, but it would be better if it did not get stuck as often.

We have a Shark Ion Robot vacuum. It works great and tools around without any help from us. The parts are also super easy to take out and empty or clean the hair and stuff that gets trapped. Only issue is it sometimes bumps onto our black coffee table (maybe can't see?).

I own a Shark Cordless handheld 18V. Rechargeable Vacuum Cleaner. This is the best vacuum for cleaning up spills, pet hair and small spaces like cars and I use it in my RV. I would love to own an upright Shark Cordless portable for my RV and is on my list. Shark is a superior company with superior products.

Light and powerful... easy to clean and a breeze to store... that is the total assessment of this product. Also very inexpensive to purchase new filters and even a tight space attachment. I love this vacuum.

After 6 years the hose cracked in several places...duct tape works. But Shark does a better job than Hoover, Bissell or any of the others we've used over the years. Easy to clean when I'm done. We have 7 cats and 4 dogs so I vacuum 2-4 times a day.

We were given our vaccum as a house warming gift and have never had a better vacuum. We live on a ranch with people coming through the house. It is an effortless vacuum to take out and did a quick clean daily. It's is light and powerful.

I chose the Shark Navigator based upon the bagless feature, but got so much more. High performance, easily maintained and great features! The vacuum power is just the trick for our two dog household and the upholstery attachment is the bomb!

Lightweight and easy to maneuver. Easy to change for stairs to carpet to wood floors. Gets under the bed and dresser. All the attachments are easy and usable. Easy to empty and does a wonderful job cleaning.

Good vacuum. No filters needed. It works perfectly for cat hair and dust balls. I have had it for over 5 years with no need to buy filters. I might be buying a Shark again once this one dies. I have 5 different attachments. Overall, it is a better deal than Dyson, but does the same job.

Such a wonderful vacuum. We had a Dyson and this picked up so much more deep dirt than our Dyson did. Very easy to maneuver and much lighter. The price is so much less and it works so much better. Highly recommend.

Cost effective, no bags to purchase. Works beautifully with incredible suction. We have three active dogs in the house so not only do they shed but they trek in all sorts of leaves and things from the yard.

I just fell in love with the Sharks. I have like 4 of them. They are very reliable, easy to clean and the detach features are cool. Once I find a product I like I'm all in so I'm very loyal to my shark vacuums and I haven't had one issue with any of the batch. They are right up there with the Dyson if not better in my book. I strongly recommend the shark vacuums any model. They are all really great buddies to have around the house.

This is the BEST vacuum we have ever owned! Absolutely LOVE it. So easy to use. The canister disconnects easily from the main unit for carrying and it is all lightweight but does an incredible job cleaning!

It is lightweight and easy to handle. Does a good job of picking up dust and other items. I like that it had a lot of attachments esp the under refrigerator. I wish I had the self cleaning roller. But I would rate it top of the line!

We have the Shark robot vacuum and it is a dream come true. We set it up on a schedule to run while we are at work, we come home to a well vacuumed house every evening! It comes with an app. You can make its schedule on and even set it to run or send it back to its dock. You also get push notification updates if it is stuck. Love this vacuum.

I really like this vacuum cleaner. It works great and is easy to get from floor to attachments quickly. It tips over all of the time and is a lot heavier than my Dyson though. I bought it for my mother who is elderly and it's too heavy for her to use so I kept it for myself.

I first started by purchasing a Shark for myself 10 years ago and loved it so much I went back and purchased one for my daughter also. Have been using Shark since!! We have cats so is wonderful on maintaining home with pets!! Need a new one soon and will be shopping for Shark - nothing else has managed to catch my eye!!

I love the way Shark vacuum work. I love the way my vacuum folds down when not in use, takes up a lot less room. And I love the way the top comes off so I can take it out to vacuum my car. I have two batteries so always have one charged.

We bought the Shark to use on small cleanup jobs instead of using the large heavy Hoover. The Hoover is now relegated to the garage and the Shark has the rest of the house.. It does every bit as good and much easier.

Personally I have found Shark Vacuums to be the best I have purchased. Rollers are hassle free i.e., you don't have to spend time any foreign materials from the rollers, hair, strings, wrappers, etc. My only minor issues would be the attachments' configuration. The vacuum does not have adequate storage on the unit for all of the attachments and the ones you can store, continuously fall off.

This seems to be a better brand than Dyson in terms of price was similar quality. Very effective and efficient and not terribly loud and the rollers work well. Good suction except that my cordless is not as strong as I would like and I suspect the Dyson might be a little bit stronger. Not sure. Overall everybody says this is a very good vacuum when they come to help me here. Meaning anything by Shark.

I love this vacuum. Really cleans well and lift up the nap every time. Easy to clean. I just love it! It leaves my rugs fresh and hide pile again. Best machine I've ever owned and a great price. I will always own a Shark.

It's the best sweeper I ever owned. I have 2 of them. I had them for 8 years. Now they still work like the day they were bought. These sweepers get use several times a day with 4 kids. I had more expensive Dyson. Wasn't worth the money. So don't waste your money on a Dyson. The shark is actually better and the Dyson only lasted 3 years. Just go with the shark. You can't beat the price and durability.

I own both a Shark powered lift-away and a Shark flex stick vacuum. I think they are both top quality vacuums. The flex is fantastic in that you can flex it in the middle of the vacuum to get under beds and other items and no need to bend over. Both work great for stairs though the flex is lighter. After I install new flooring in part of my house I will look into purchasing the shark duo next.

It works great on carpet or smooth floors. It is lightweight and easy to get under sofas, etc. I would definitely recommend. I am a senior citizen and is easy to use and easy to clean. I will purchase a replacement of this brand if ever needed. It is very sturdy.

Well designed and practical vacuum, simple and easy to use and very durable, good suction power, comes well equipped and nice design. It also has a great warranty, and a customer service that is there to help you with any issues.

We purchased a Shark vacuum several years ago and still have it. It is light weight and easy to use but has great suction power. I want a new Shark but this one works so well still I can't justify the purchase. I recommend this company and their products.

Lightweight and easy for multiple uses. We are able to easily switch from floor, to throw rug, to carpet. Lightweight for stairs and easy to connect attachments quickly. Because the rug attachment is smaller, I can vacuum in hard to get spots. Trade off is it might take longer to cover more carpet area but worth it.

I have 2 Shark vacuum cleaners and I love the strong suction and the ability to get the edges of the carpet. I find the hose to be a little short and when I have to reach the vacuum tends to fall over. I like the lift away styles and great for picking up pet hairs off furniture.

This vacuum works great. The suction is better than expected, I usually weaken it a little with the valve on the hose. It has more than enough attachments. The only issue is it falls over easily when the suction gets strong.

I like the fact that it never loses suction. Cleaning the filter is pretty easy. Wish ours were a little lighter as I can't carry too much weight. The design is nice and sleek. I don't like cleaning the canister. I'm not too sure about the accessories that are available for my vacuum. Would love to know more. Overall I think it's the best purchase I've made.

These vacuums are light enough to pick up. The lights on the head are really helpful. They have great suction. The wand can be use long or short. I like the way the canister can be emptied. It is nice that the filters are washable, keeps the dust under control.

This is a great vacuum but there is no storage for the attachments and pet hair gets caught in the roller/brushes. It is lightweight and maneuvers very well! I bought one for my elderly mom because it is so lightweight!

Cord comes from the bottom , giving less cord so you have to unplugged and plug in another outlet to finish job. Attachment are in a convenient location but to do furniture the suctioning hose isn’t long enough to do tops and backs of furniture without holding the unit up.

I bought a Shark navigator lift away deluxe last year to replace a ten year old Hoover wind tunnel vacuum. It is easy to use with the ball style steering, has very good suction. The lift away feature is very easy to use.

It cleans ok...just not real powerful but great prices and multi functional, lots attachments..and easy to clean it as well...great customer support, looks like it is not very sturdy but is better than I anticipated....plus relatively light and easy to use.

Sorry Shark, but the vacuum I just purchased cannot be compared to the one I purchased 3 years ago. What a piece of junk! The plastic is SO cheap. The CHEAP plastic barely lets the vacuum move with ease, making it a struggle to move it around. Also, trying to use your foot to move the vacuum into the cleaning position, well it takes about 5-10 tries.

I have have a robot vac that self docks and empties itself. It's a good vac. It keeps the floors pretty clean. I think it could use more help mapping floors. They could have crossed a functions with a remote control car to do that from the start. The device could also use more battery life. In the end after making a map they could even let a consumer fine tune it by giving it the finishing touches by using their finger. Then presto, the mapping would be complete. My floor had too many obstructions for it to ever complete. I have had it for 6 months. It is slightly worth buying. It does a good job kind of.

Buy a Shark vacuum! I really like my Shark vacuum! I like it so much when it was time to get another vacuum I bought another Shark. The price is reasonable compared with other vacuums. I will replace my Shark with another Shark. Thank you.

I wish the hose was longer. Would help vacuuming steps and hard to reach places. Otherwise it does do well picking up dog hair. Also makes it easier to vacuum with its lightweight. This was the biggest factor for me.

I bought this vacuum nearly 6 years ago from a target!!!! It is the best one I have EVER had!!!! For several years my daughter would borrow it for her apartment and she has a Siberian Husky and a cat. When she finally got a vacuum of her own she got the exact one that I had because of how much she liked mine, I have to note that her boyfriend also has this vacuum.???

I am so happy with my Shark lift-away. I’ve had it for 4 years. It does the best job of any I’ve ever had. I’m 72, so I’ve had a lot of vacuums. On wood, carpet, and tile it does a stellar job. It’s light enough for this 113 pound gals to handle and yet substantial enough to do heavy duty cleaning.

After the very first opportunity to vacuum after purchase I noticed a much deeper clean to carpets, presumable because of higher suction than I was accustomed to. It is easy to switch from hardwood surfaces to carpet surfaces, right on the handle. I still need to use a swiffer after vacuuming the hardwood floor, but so easy to get just the last trace of dust under furniture. I love that the canister and wand detach from the upright so that I can get it under most furniture.

Every detail of the vacuum is thoughtfully designed. I especially love that it turns into a canister vacuum with the push of a button and can get under furniture with the brush roll. Plus, the suction is incredible. Our home has never been cleaner. My partner and I keep saying that it’s been 100% worth every penny we spent on it. It’s so good that we keep finding excuses to use it.

I bought my Shark over two years ago as an online purchase and have never regretted it. It is very easy to use and does a great job of getting little specks out of my carpet! My previous (major brand name) was always fighting with me and would leave wishing I hadn't started the chore! The final straw was when I was trying get the bag out of the old unit and it tore right in the middle of my living room --- ARRGGHH ... it went in the trash right then! I had seen some ads for the Shark and it's easy tank removal. It really is easy AND CLEAN! I had told my girlfriend about it and she ordered one for herself after seeing the Shark in action. For her the major factor was that is was so light compared to her "Major Brand Name" clunker!!!

I've had this vacuum for a few years now. It's worked consistently, picks up dog hair - never a problem. It's easy to clean the the vacuum out when it fills and the brush attachments work well on fans, baseboards and furniture trim.

The shark has gone beyond what expected. I owned Bissell, Hoover, and Red Devil and none even comes close to what the Shark has done and the others are now trying to do what shark has already been doing in the power area of the vacuum system.

This is a great machine. So much better than my previous vacuum. Found a great deal of a sale. Works really well on both carpet and hardwood floors. Attachments are good but lack a convenient storage design. Would still highly recommend this machine.

The Shark vacuum we have has been absolutely excellent. We have had our vacuum for 4 years and it continues to function excellently. The suction on the vacuum is very powerful and the stair attachment is perfect for steps.

Shark is on a par with Dyson only a lot less expensive. This is my second shark product and I will stay with them. The vacuum's suction is great, picks up anything on bare floors as well as my rug. It cleans up and the filter is washable, which saves money.

Easy to handle and clean. The swivel handle is great for under tables. The tank for dirt is easily emptied and easy to wash. You can wash the filters. Steps are easily cleaned by carrying the tank only. The only problem, can't find replacement filters or hepa filter where Shark vacs are sold.

I have had and used numerous vacuums during the last 20 plus years, I love the way it looks once finished, and the Shark is wonderful, easy to do steps, under furniture and odd places. I had owned a Dyson, and 100% prefer the shark, out cleans, works, better than anything I have purchased.

I purchased the Shark IQ Robot Self Empty directly from the SharkClean.com website. Since the product did not live up to my expectations, I visited the site, clicked on "Return" and followed the instructions. The item was received and signed for at the Shark specified address on 03/23/2020. One week later (today) I called their Customer Service to ensure the return was in their system. I was asked to provide my tracking # and the representative confirmed receipt.

Bought this vacuum 3 years ago for 400 bucks at Best Buy. Has 5 year warranty. One of the belts that runs the brushbar somehow worked its way over the lip of the gear plate and started rubbing up against the plastic of the motorhead assembly and melted its way through. I called customer service (not in country, of course SHARK outsources, perfect for not getting issues resolved and not accepting responsibility for a cheaply made product) and was told I had a warranty but it was still going to cost 90 bucks to fix, not including shipping costs.

I bought this product because friends and family recommended the Shark brand and I am utterly disgusted at the lack of customer service and the lack of their desire to "make it right". I have used this vacuum since December 2018, and I have been extremely happy with the results but while I was cleaning, there was debris that I knew the vacuum couldn't handle, so I rested the vacuum against the wall to pick up the debris, and within the 10 seconds it took to move the debris, the vacuum cleaner rolled down and fell and the mechanisms that connect and hold together the "dirt compartment" completely shattered. I even tried to superglue it.

What can I say? After owning three Dysons that eventually lost their suction, I purchased a Shark Apex for my birthday last year (2019) and I love it...except for the length of the hose. How can such a great vacuum have such a short and annoying hose? The frustration I feel every time I use the hand-held part of the vacuum kills my overall love for the vacuum, itself. The hose is too short and if you pull it the vacuum will always fall over on its side. It makes me want to chuck the vacuum out a closed window. It never fails. The vacuum has to be right up next to whatever you are cleaning with the hand-held part of the vacuum to keep it from tipping over. HOW ** STUPID.

I purchased a Shark Rotator NV680 series swivel vacuum. It came with a 7 year warranty. Within a couple months it had a lot of air leakage from the hose nozzle part. I've inquired about replacement & was told it was a normal wear and tear item and not covered under warranty. This part cost $80 plus tax & shipping & handling to replace. I think is very unfair. There's no way this could be normal wear and tear. I use the vacuum two or three times a week. I take very good care of the vacuum. I clean it. Maintenance it after each use. There's no reason for a vacuum of this cost to only work properly for a couple of months and then start seperating & leaking air which affects the suction strenghth. I cannot believe that I would have to replace this out of my own pocket within a couple months after buying it.

Waste of money especially if you have dogs. I wished I had never purchased this vacuum because the hair gets balled up on the roller and if you have a dog like a German Shepherd it's not going to work. I wished I had stuck with a canister vacuum because this is a waste of money for a widow woman living on Social Security. It also moves forward very well but it's hard to move backwards because it wants to continue moving forward so when you pull it backwards they had lifts up off the floor. This is a waste of money.

I was so excited when I received my vacuum cleaner. I ordered it from QVC. I put it together without issues. It does clean my door carpets which are made of stiff yarn. It is power propelled! It will pull you with it when you are vacuuming. You have to pull back hard with every stroke and it wears a person out. Ok, so it helps me exercise! Then I try to use the extension to clean my walls, etc. Nope. Can’t do it. The hose to the the extension is short and stiff. There is no way I can use it to clean anything on walls, fan blades, windows. When you use the extension wand you do have to carry the lift away part (motor with dust cup) or else it will fall over. If the hose was longer, and more playable it would help.

Shark Vacuum model UV560 (Rotator Professional) has cracked on a flexible host near the handle. On the box and their website said this product carries 5 years warranty that is not include wearable parts like HEPA filter, sponge filter, etc. To most consumers, I'm sure they think vacuum host is under the warranty. Guess what? Shark Rep I talked to said that it's not cover. I search and see that many people encounter the same problem as Shark Rep told everyone who want to claim warrant that only the Motor is covered. What's a JOKE and MISLEADING. BTW, this model is not pet hair friendly vacuum. I have to stop in between my vacuum to manually pull out pet hair from brush head all the time.

I got a cordless Shark Duo Clean the 29th of November and on January 26 the roller stopped working! Called customer service and they would not honor the warranty (5) yrs or (3) yrs. The 3 yr. warranty was for it being purchased at Kohl's. We had to pay $79.95 for a new head! What a rip-off!.

I spent 279.99 on a Shark Duoclean. It was great at first, then after only 6 months, the brush motor died. The product came with a 5-year warranty, so I called the company. They said I have to pay 89.99 for a replacement part! What a rip off. Their warranties are a scam.

I purchased the Shark Rocket at BigLots black Friday sale originally for my neighbor. Receding it for about $80.00 off reg price was fantastic. When she purchased one online, gave this back to me. I LOVE IT! Best vacuum ever in all aspects of cleaning, filters, emptying. After young man used it to clean up broken glass suction diminished. Cleaned and followed all DIY online. Finally called customer service. 5 year warranty. Answered promptly. Professional and friendly. Sending a new base in 3 to 4 days. No need to send original back and no charge!

We love the Shark and its performance. However, when it needs repair your local service centers are unable to purchase parts from Shark. Customer Service is completely ignorant of their own product. What a shame. I don't want a disposable vacuum. I'm afraid I need to look elsewhere for my Shark replacement.

I loved my Shark. No wires - great suction. Carpets look like new. What's not to love? Until it doesn't work anymore. 18 months old and no suction and cuts out after a minute. Checked the troubleshooting site and cleaned all filters thoroughly and checked wand for obstructions. No joy. So called customer service who promised to send a new part by Tuesday - arrived on Saturday and it was a new filter! Unsurprisingly it didn't work. Complained to customer service who stated they always 'start' with a replacement filter. Nice to know they consider their customers to be idiots. New part arrived today and still doesn't work. So now without a vacuum for three weeks and very fed up. Had a Dyson before and at least they send some around to fix it. Guess I'll be on hold for another fifteen minutes tomorrow. Wonder what part I'll get this time.

Finally decided to upgrade my vacuum from a cheap Bissell and bought a Shark. The belt broke and I tried to replace but could not find that info in the owners manual. Call customer disservice only to find out you can not replace the belt, you can only replace the whole lower unit for $80 plus shipping. NEVER again will I buy a a shark, I'm going to pick up a new Bissell and replace the parts as needed. Never had a Bissell last less that 8 years (replacing belts, brush bar when needed) and this Shark lasted just over 1 1/2 years??? No thanks!!! I am letting all I know to stay away from this POS company.

I owned a Dyson Pet Vacuum for 14 years until it finally stopped performing. I decided to give the Shark vacuum a try because of its lower price from a Dyson. As the old saying goes, "You get what you paid for!" That is so true!! There are more negatives I have on rating this vacuum cleaner than positives. Here are my pros vs. cons list:

I purchased a Shark vacuum on 9/30/2019 and all of a sudden I have lights flashing and my brushes are not working. So I call and tell them what is going on and they troubleshoot it, but to my surprise it still dont work. Then the lady tells me I need to pay for a new floor part because it is not covered in the warranty and I also needed to pay for shipping. I told the lady absolutely not am I paying anything on a 3 month old vacuum that should not have broken in the first place. Then she said she would waive the fee for the floor part if I would pay for shipping... Are you kidding me right now.

I have gone through two vacuums in a year and a half. The first one I returned to the store and was given another new one. I have had the same issue again less than 8 months with the new one. I called customer service to find where I could purchase a belt to replace the one that is worn out. Much to my amazement they do not sell the belt but the entire head. And to top it off the 5 year warranty does not cover the most important part of the vacuum. What are they warrantying the plastic? Will never again purchase from this company and will try to avoid as many people as possible from having to deal with the same poor quality and customer service.

Two Customer service agents after checking with supervisors have come back to say they do not show this on their records. I called today 1-2-2020.. I find no way of speaking with anyone else to show them proof nor are they interested in seeing what I have. Even without the VIP Warranty my unit should still be covered for the bad part and I would pay a $19.95 shipping fee for them to send me a new part and they will not honor this either. No more Sharks for me or anyone I can influence.

Ordered a Shark APEX from company website in early December 2019. After waiting for delivery notification for over a week, I called the company. Their Security Department cancelled my order, and the agent had no further explanation. My credit card was perfectly valid. She also told me that I could not place another order with a different credit card, because their system blocked my name and address. I demanded an explanation for the cancellation, and was told that their Security Dept would get back to me within 2 days... that never happened. Filed complaint with BBB, seeking detailed explanation of erroneous cancellation. Company's response was useless, stating "we are unable to provide exact details in regards to your order not going through. We were unable to validate the information that was provided, therefore we are unable to process any further orders for you."

I have been a loyal Shark owner for many years. Sadly, that is about to end. I have two robots and a rechargeable stick vacuum that are all shark. Although I have had several problems with the vacuums themselves I ALWAYS received great service until today. I called in several days ago because my RV85 would not hook up to the app (the only way you can schedule cleanings). I was told after multiple attempts that it would need to be researched. Waited three days for my call back but was not near my robot.

I purchased a Shark about a 1 1/2 yrs ago. Started making a horrible sound and realized the rotator brush cracked on one end. Customer service offered to send me the part for a mere $100. Really? I vacuum my fairly small house maybe once a week or so? Certainly no abuse. Their warranty only applies when purchased extra at the store or thru them. Save yourself a headache and go with a different brand. Not impressed at all with the vacuum or their customer service.

Make no mistake, the Shark Vacuum does deep clean your carpet. The issue is that at the same time it breaks the fibers of your carpet. For years we would see the canister full of sand but then realized our carpet fibers (thousands to be exact) were also in the canister. Our carpet was once plush but now there are little fibers left for any type of plushness. So powerful can also be very destructive. Most people probably don't even realize this. They see the canister full of dirt never realizing this is mostly carpet fibers. Terrible! I am surprised more people have not caught on to the destruction of their carpets due to the Shark Vacuum. Hopefully Shark will also catch on and design a vacuum that is not destructive. They should also be responsible for any damage done to one's carpet due to their product.

The hose on my Shark Rotator UV 795 broke within the 7 year warranty period after 2 years. I was surprised to learn the warranty does not cover the hose because it's a wear and tear part?? I should pay approx. $ 95 for a new brush unit including the hose (the entire lower part of the vacuum). After I got upset they offered me a 50% discount. I didn't buy the part. I paid more for the Shark vacuum because of the 7 year warranty. Seems like, it didn't paid off. I bought brand new vacuum this time for less - and NOT a Shark.

I was told my problem with my Shark Lift Away vacuum would require that I purchase the replacement part at a cost of 96.35 plus shipping. When I said that at that cost I would probably just go out and buy another vacuum the agent offered 40% off with free shipping. That didn't seem right for them to do but I put the thought aside since I thought Shark was a reputable company. I should have known something wasn't right when I had to ask him how much he was charging me at the end of the call and he didn't give me a order number. He said the charge was $48.00. I knew this was a little more than 40% off but I figured I misheard due to his thick accent. After checking my bank account this morning I was charged $96.35. I feel I was purposely lied to so the agent could make a sale. I am very unhappy with Shark as this seems to be a shady way to do business.

Products are made to break. I've had one from 2014 stop suction (although it was weak to begin with) that I exchanged for the same one at bed bath and beyond within 2 years. That one was a junk model so I got another from Sam's Club where the brush roll stopped within 3 months. They exchanged it for NV642. The Nv642 had a hose crack in the bottom within 6 months. Every time I called about the "5 year" warranty they wanted $80 for a new head and lowered the price to 40 after "talking to their manager". These vacuums are made to break. Do not buy them!

This vacuum is a piece of crap other than it does vacuum decently. The model is top heavy and will fall over on you or into a wall damaging furniture and drywall (and even you) along the way. The cord is not as long as the Shark Rocket cord was either. Where the vacuum hose meets the base creates a bulky right side that will not allow you to go under cabinets or get close to things when you are on that side of the vacuum. The dust container has stupid plastic pieces in it that prevent the dust and dirt from all coming out because it gets caught up on these pieces of plastic and then you have to use your hands/fingers to dislodge it. PAIN IN THE **!! The cord is attached at the bottom too which makes you constantly step on it and trip on it. HORRIBLE DESIGN and ENGINEERING on this model. I HATE IT!!!

I purchased this vacuum 9 months ago and at first it was acceptable. After 9 months of moderate use in a clean house with no pets the suction is completely gone. I thoroughly cleaned the filters and checked the vacuum for obstructions, but still no suction. This thing is junk. Previously I had a popular brand that starts with a D and it did fine for 5+ years of heavy use (we had a shedding dog then.) I'm going back to my old brand.

I bought my first Shark sweeper when they first came out! My mom in-law is using that one and it still works like a charm! My daughter surprised me with a new Shark on Christmas 2017. It worked great until the air was blowing out everywhere and we confirmed no obstruction anywhere. Called Shark and after some home testing via the call, they immediately sent me a new motor. The new motor did not fix the problem so they asked us to ship the old sweeper back to them at their expense and told me to keep the new motor! Shark is shipping me a new sweeper at their expense. Meanwhile, I’m using the Shark stick sweeper that is picking up like a dream! So if you haven’t decided on a Shark yet, I hope this review helps you make a decision to buy a Shark! I can’t say enough about their sweepers and their customer service! They stand by their products—you won’t be disappointed!

5 years warranties is trash. I paid over 200 for Shark Navigator Lift Away Vacuum and the motor broke down and suction loses after a year. I decided to call the customer service and told us I have pay for the parts in discounted price even with it is within timeframe. Calling and trying to understand the customer service agent is pain in the butt since representative has this thick accent and not a English speaker. I asked to transfer to manager or supervisor, turned down my request. I will never ever buy shark vacuum and will not recommend anyone to purchase base on their warranty, which is totally garbage. I hope no one has to go thru what I been thru with shark.

I like the cleaning quality of my Shark Lift-Away Pro vacuum. But, there is big and costly drawbacks of weak, thin plastic locking clips and hinge tabs. A slight bump from my foot while the opened dust cup is drying on the floor or bumping on sink edge during cleaning stuck-on dust cracks and breaks the snap locks and the hinge tabs! I am on my fifth dust cup/bin! On one dust bin, the side handle broke off. This is a terrible design flaw and poor quality plastic. Vacuum cleaners should be made of steel metal or tin. Shark vacuum, like the car industry, designs products with brief life spans to make more money off of replacement parts. In a few months, I will purchase a different brand vacuum.

I have personally bought 2 Shark vacuums in the last 6 years. The first, a Rocket was an exceptional vacuum as far as suction goes. Its problem was with the actual plastic parts that are essential breaking. Last year age and a broken plastic piece that was just not important enough to replace mainly because of age and cost of the part I tossed it and got this ION Duo Multiplex Cordless and I am happy to say that for the actual suction - again - Shark hits it perfectly. As for the wheels - both have fallen off, rendering this Shark now useless as well. I forgot to mention that the first one had a 5 year full warranty *(which Shark has discontinued) and I actually got a new one every year I owned it except for the last 2 and it was done after that. This one - same thing.

I received my Shark Christmas 2018. I used it the first time Jan 30. I waited for our new carpet to be installed. Two days ago the head stopped spinning. I called Shark. They told me that part would cost me $79 plus tax and shipping. I said no it has a five-year warranty. It's only 10 months old. I was told they don't cover wearable parts. The only thing covered is the motor and refused to do anything else. I was furious. I called back the next day and was told the same thing. Well I insisted they do something. He put me on hold and came back and agreed to send me a new head but I had to pay $20 shipping. I had no choice. I received the package but when I opened it it was lavender. My vacuum is brown. I was told that's all they had. That it would fit.

I recently bought a Shark NV 680 vacuum from Walmart this past June. I paid over $200 for this unit based on reviews. I used it primarily for hardwood floors and had no issues. It wasn't until I used it on an area rug that I realized the roller head part of the unit wasn't working. When I contacted Shark to get the head replaced, they wanted to charge me $90 plus shipping and handling for the head unit. My argument was that it was supposed to be under warranty per the warranty card in my hand. They came back with another offer of no shipping and handling and only &45 for the unit.

I bought this vacuum in August 2019. The handheld wouldn't detach to use without the brush stick. Now the compartment won't open to empty. I called the company and the only help they offer is I have to pay them $20.00 to ship a new vacuum. They don't even offer suggestions as to how to fix this vacuum. I will not buy another Shark product. Terrible customer service.

Called Shark Vacuum after my last vacuum broke in just three years. After speaking to sales and describing what I needed, they changed my card. I received the vacuum and it was completely the wrong vacuum. The vacuum they sent was a very small vacuum for a small apartment, not a house. Called customer service and Shark said to order another vacuum to replace the one they got wrong. How can they ask me to pay for another unit when they screwed up the current order. Their customer service is just horrible. Why not fix what they screwed up on the first order? Now I need to send this vacuum back, wait for a refund and hope they get the next order correct.

I bought the Shark Navigator last year December. Within 3 months the wheel would occasionally fall off. I called them as this should be under warranty and was told that I would have to pack up my old unit and once it scanned at FedEx they send new one arriving in a week or so. I decided to not do it at that point but note the wheel falls off every time and I'm losing suction as well. I call back today and I was told that I would have to pack it up and send it to them with the shipping label that they will send me but I have to provide the Box and it'll take 4 to 6 weeks. What am I supposed to do without a vacuum. So now they said they will send me the motors and the parts but I have to assemble it myself. I will never buy another shark item again. Read the fine print, on the warranty just because it's covered doesn't mean it's covered.

I love Shark vacuums and have had many. Just bought a Shark Powerhead Vacuum. It works fine but unless you have an empty room it really isn't the great product they make it out as. The vacuum doesn't come apart at all so doing stairs, couches or chairs is a big problem, anything that requires vacuuming with an attachment is out of the question. The "powerhead" doesn't fit under the cupboards so unfortunately you need 2 vacuums to do this. I feel that Shark blew it! Why would you make a vacuum that only does half the job?!