Shark Vacuums Reviews

Customer service 10+. The hose cracked on my Shark vacuum (approx 2+ yrs). I contacted Customer service, sent in pics of the cracked hose. They sent me a replacement, lower unit. Thank you for a great product. Note, I use my vacuum daily, because I have 4 cats, 1 large lab, a parrot and grandkids, my vacuum is used a lot.

I would like to say a couple words about my recent experience. I can't thank this company enough for addressing the issue with my Shark stick vacuum I had purchased with an unexpected upgrade to the IP1000. This is by far the best and most efficient stick sweeper I ever used. I'm not sure how it's rated to others, but I couldn't imagine it not being in the top two for sure. We've owned shark sweepers for years and still use the larger model on big carpeted arears. We stick with this company because the standby their product and have great customer service period!! Thanks again!

I got this Shark robot vacuum after my boss recommended it, which I honestly half thought was a joke. I fully expected this thing to tap out immediately once introduced to my jobsite trailer. Imagine a construction site: muddy boots, dirt constantly getting tracked in, random debris appearing out of nowhere, and floors that lose the battle against chaos before noon every day. Honestly, I mostly bought it out of curiosity just to see how long it would survive before giving up and dramatically throwing itself out the door and down the stairs. Somehow… this little machine refuses to die. I genuinely underestimated it. I figured the first encounter with dried mud, gravel, dust, and whatever mysterious construction-site particles get carried into an office trailer would end its career instantly. Instead, this thing just keeps rolling around like a determined tiny blue-collar employee trying to earn overtime and a raise.

I have purchased Shark sweepers in the past and have absolutely love them. I bought a newer shark deluxe lift away, and I paid a lot of money for it and it is the worst sweeper I have ever owned in my entire life. It’s heavy on the backside so it falls over anytime you’re using the hose or if you just walk away, it falls over. I know they won’t return it and it’s too much money just to get rid of, but it is awful.

I ordered my Shark POWERDETECT AZ4000 series through Amazon, and as luck would have it, the thing completely stopped working 3 days past the return window, after only 9 uses. I called Shark, who sent me a new roller assembly. Was not able to install it even with the aid of Shark tech support. Now they are reportedly sending me a whole new vacuum. This is a lot of trouble for $500 - I'd rather have my money back, as I believe this is a faulty design.

If you want an expensive piece of plastic, then this is the product for you! If you want to clean your carpet and hard surfaces then buy a Vacuum cleaner. You are constantly cleaning filters and removing the front roller because they are always blocked. It would be easier with a brush and pan. I've never cleaned a vacuum cleaner as much as this.... I clean this thing more than I actually get to clean the one thing I bought it for... Clean the carpet. Best advice... Go on the internet and try find the old vacuum cleaning your Mother used to have. The one with the bag on the outside and noisy as hell, but it did the job.

In 6 months I've bought 3 and all of them broke down within 60 days. Vet here. No money to send your product back to you and waiting is not an option.. So I won't be buying your vac. Anymore and I'll be sure to tell others why.

DO NOT WASTE YOUR MONEY ON SHARK ROBOT VACUUMS!! I have two different Shark robots, both with the self-emptying feature. I also have two Eufy robot vacuums (on different floors of the house so I don't have to constantly carry them up and down stairs...). The difference in quality of vacuum/cleaning experience is dramatic! The sharks (both under two years old) barely charge, barely clean and barely work.

I bought the Shark vacuum with dirt detector. I absolutely love this vacuum. It makes me sick to think of the dirt that was left in my carpet. Each time I vacuum is less and less power activated for dirt. I have no regrets on this purchase. Well worth the money.

Shark should have made the vacuum so customers can clean the clear second roller, the roller that promises to not collect hair or anything.