Oreck Vacuums

Oreck Vacuums Reviews

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About Oreck Vacuums

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Oreck Vacuums Reviews

Stars Rating

  • 10%
  • 18%
  • 10%
  • 2%
  • 61%

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    How do I know I can trust these reviews about Oreck Vacuums?
    • 4,464,082 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed April 4, 2024

    I have owned several vacuums over the last 20 years. I ordered a new one online. When I received it, the belt came off and it started stinking my first vacuum. There is no phone number to contact anyone. Via email I began communicating only to discover my carpet is too long for the vacuumwqw4. I was sent a return label and chose to return it. Its been 2 months and I still have not received my refund. They will not answer my e-mails and no phone numbers to contact anyone. A store that used to deal with them said they sold the company and have stopped selling them because of such issues.

    Customer ServiceStaff

    Reviewed June 17, 2022

    I called, they were closed and sent me to chat. The lady on the chat Mary knew EXACTLY what part I needed and told me I needed a second part to make it work and sent me a link to that one as well. It's SO NICE to have someone who knows their products well. She said Oreck trains their staff well. Well it shows. I unreservedly endorse them.

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      Customer ServiceStaff

      Reviewed Feb. 1, 2022

      Since September I've been waiting a $10 part I bought, and paid for shipping. After numerous follow-ups I'm told they won't send it! I have a $600 vacuum, 18 months old when the handle broke off & I can't get any help, they won't send, period! Disgusting company, liars about customer service and their people are useless or helpless.

      Verified purchase
      Customer ServicePrice

      Reviewed Jan. 25, 2022

      We've had three Orecks in 30 years - all are good. We recently had an issue with our newest one, and phoned Oreck. They hung up on my wife, twice. I e-mailed them, and was ignored. I then used their online contact page, and was, again, ignored - no acknowledgment, nothing. I then used their "chat". I have the transcript - I was assured the issue would be investigated, but, again, nothing. Their attitude is both unhelpful and insulting. We will not purchase from them again, despite the standard of their product, because they obviously have no interest in their customers once they've got the money.

      Customer Service

      Reviewed Jan. 17, 2022

      I ordered some items online from Oreck.com and it's almost 3 weeks now and they haven't even shipped it. I paid to expedite these items because I needed them urgently. When I emailed customer service did refund the expedited fee but still couldn't provide a shipping date. When a company files for bankruptcy this is what you get. It's all my fault to think otherwise, since I knew about this prior. What a joke!

      StaffReliabilityEase of Use

      Reviewed Aug. 14, 2021

      Their services was cool and great. I would recommend to anyone interested in using their product. It was of a great use and their services won't fail you anytime, any day anywhere. Vacuums have evolved from chunky, unreliable machines they used to be. Shopping for one can still be daunting but with more exciting and easy to use features rolling out, it's hard not to want in on the action of a light-weight or even cordless vacuum!

      Reviewed Aug. 3, 2021

      I have owned an Oreck vacuum for 3 years. It's good for cleaning carpets. However, it doesn't pick up on the edges too well. I have some wood and tile floors, the Oreck vacuum does an average job on those floors. This vacuum doesn't have any attachments for cracks and crevices, upholstery etc. Overall I would rate my experience a 5 out of 10 with the Oreck vacuum.

      Reviewed Aug. 2, 2021

      I have owned Oreck vacuums for 30 years with minor issues and good results getting service and maintenance. My problem now is that I can't find an Oreck store to fit my needs. The off brand repair shops just don't service like Oreck did in the past.

      PriceStaff

      Reviewed Aug. 1, 2021

      This is the best vacuum I have ever had, they are truly built to last. The upkeep is minimal common sense. The only thing is when they do go out it is hard to find parts and is usually cheaper to buy a new one. But overall they are the best to me. I use this brand at home and work.

      Reviewed July 30, 2021

      No so crazy about the Ghostbusters shoulder strap vacuum. Just no like. The carpet vacuum is awesome. Really like that one. Lots of power, suction, very maneuverable.. All around , excellent vacuum. So all is good!

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      Oreck Vacuums author review by Sandy Baker

      Oreck is an American vacuum manufacturer founded in 1923. It currently manufactures products in China and finishes most assemblies in the U.S.

      • Retail stores: Oreck sells many of its vacuums through local retail stores so consumers can inspect them before buying.

      • Online sales: A secure, convenient e-commerce site lets consumers purchase vacuums online if they prefer.

      • Free shipping: Vacuums sold on the Oreck website include free standard shipping.

      • Affordable prices: Most Oreck vacuums cost between 250 and 500 dollars.

      • Customer service: Oreck offers diverse customer service options that include Live Chat and a call center.

      by Sandy Baker Contributing Writer

      Sandy Baker has written for ConsumerAffairs since 2021. Along with the advice and information her articles provide to consumers, she’s written several books that focus on topics such as retirement planning, bankruptcy, business finance, estate planning and personal credit health.

      Oreck Vacuums Company Information

      Company Name:
      Oreck Vacuums
      Year Founded:
      1963
      Address:
      1400 Salem Rd
      City:
      Cookeville
      State/Province:
      TN
      Postal Code:
      38506
      Country:
      United States
      Website:
      www.oreck.com