Hoover Vacuum CleanersConsumerAffairs Unaccredited Brand
Keep an eye on your inbox, the lastest consumer news is on it's way!
I have been a housekeeper for 25 years. I did a lot of research before buying the Hoover Windtunnel 3. I found out it has 3 air chambers to keep it from clogging the filters as fast. The Shark, Dyson, and Eureka vacuums only have 1 air chamber. They clog up fast, requiring constant emptying of the canister, and the filter too often. I give the Hoover Windtunnel 3 5 stars all across the board.
Efficient but the Cleaner is very noisy, a tad on the heavy side for a slender or more Senior woman this could be an issue. But cleans good and has many good tools.
Hoover has great suction power, easy to push. But I get upset at times when canister won’t stay locked. I still haven’t been able to get to be more steady. Best for bad back.
It is an upright. It has no attachments. It did not cost as much as the more expensive models. It is too heavy to carry upstairs. Bags are expensive too.
Hoover Elite is affordable and sleek with a self-wind cord pick up could be better but for under a 100 bucks it does the job. Also has bagless and accessories.
- 1,145,255 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
The only reason for not give them 5 is because there is not too much places in Mexico where I can buy filters. I bought it 7 years ago and, so for me the performance is great, sometimes I used for industrial purpose.
We have owned Hoover vacuums for many years. They have worked well for allergies, pets, and kids. I would love to buy the new Hoover. We are rugged on our appliances. I really like uprights, they seem to have great suction power.
Hi this my second vacuum and I love it how they clean my carpets. The only complaint is hard to found the piece, but overall is good quality. I will recommend it Hoover to my friends and families.
I have been through 3 of these Hoovers. One actually caught fire and burned plastic and blistering my hand! Do you know I had video and showed them vacuum was willing to shop to them to test it. No one cared. It hurt me but they sent someone back and it is junk and I’m scared to plug it in a lot. If my product didn’t work and caught fire I’d sent something else anything to the person and say sorry for causing bottle harm.
I like the convenience of the size. It can fit behind small spaces and corners. The color is red. Matches my decor and the empty rewashable and refillable filter is cost effective and convenient.
This vacuum represents cheap, and not worth buying. I had to buy it because I did not have the money at the time. It so easy to clog this machine, and it is a pain to unclog. When I get more money, this vacuum will be heading to the dumpster and out of my sight.
I have the Hoover WindTunnel and love it! The suction on it is fantastic! The only thing is that I wish they gave more tools with it. I have had other vacuums and the WindTunnel is the one that I like.
The Hoover Vacuum is lightweight and easy to maneuver. It has attachments for curtains, crevices and dog grooming. It doesn’t use bags so there’s no extra cost. I love my Hoover.
I am an older lady, and even though mine is a self propelled, machine is a little heavy for me to push around, but it is very easy to use.
I purchased the Hoover Quest 1000 robotic vacuum. I just loved it UNTIL the battery overheated and could have burnt my house down. Luckily I came into the room, smelled the burning and removed the vacuum from the house. The customer service of Hoover was HORRIBLE. Called numerous times, long hold times and both times I spoke to reps they did not follow through with what they were supposed to do. Second woman was very obnoxious to me. Returned vacuum to place of purchase and bought another brand.
I have the Hoover WindTunnel Air. It is light weight and vacuums very good. The only problem is the attachment hose has broken and I have to use my old Hoover to reach under places.
I got the Hoover steam mop and really like it. Especially that I CAN use a cleaning solution in it. I am a senior and needed a lightweight floor cleaner for bigger jobs. I have a sunroom that really needed cleaning after x-mas and this one worked well.
The main problem with the Hoover vacuum is the suction hose clogs easily and you have to clean it out. Very labor intensive. I have multiple pets, this is not the vacuum for pet owners.
Cost of Hoover over Dyson and the others is so much more affordable. Does the job too for me. Keeping an eye on the filter for emptying helps any vacuum do a better job. Most people don't and then complain about the vacuum not doing a good job or that it stopped working for them.
I have used other high end expensive brands and found my Hoover brand work just as well and held up better in most cases. Some of the features like the automatic cord retract was an excellent feature.
Worst product and customer service. I bought my vacuum a little over three months ago. At the 3 month mark it stopped working. Called the company for a replacement and I was told that I had to go to a service center for repairs. The service center is located 20 minutes away from me, that's if there is no traffic and only open from 10-530pm and Saturdays. I informed the agent that I work every day until 5 and wouldn't be able to make it to the service center. In addition I am observant so I do not drive on Saturdays. They would not be accommodating at all. They told me that they can find me a service center further away. How does that help? I then asked if it could be shipped to the service center and they said that I would have to pay for shipping. They were not helpful at all. Vacuums should not be breaking at the 90 day mark. Product was made like garbage and customer service was even worse. I will never buy a Hoover Vacuum again!!!
I have an upright Hoover with a bag-- it has become too cumbersome for me to push around and store. Having difficulty finding right sized bag for machine and spits out dirt when not even full-- I'm looking for a newer bagless vacuum that is lightweight.
The motor gets dirty fast. It is hard to keep vacuum clean itself. Machine works okay. When there is a lot to vacuum I need to run over same area more than once.
I like a vacuum with some decent power and my Hoover has that easily. I tried previously using a different brand supposedly easier to use stick type vacuum but it didn't do as good a job in collecting/sucking up dirt and often I had to do it over again to get an area clean. The Hoover WindTunnel model I have is not an expensive model but it did a better job.
The vacuum works well, we used it for ten years without problems. Tired of the bags though and it was a bit heavy to haul up and down stairs. Speaking of stairs, it didn't do the stairs rugs all that well.
I had several strokes and other vacuums were too heavy. But Hoover battery operated wind tunnel was very easy to handle. And being so light I can carry it anywhere and maneuver it easily. Great buy for me.
The unit has performed better than I expected. But the sound level could be a little lower and that's really the only drawback. As far as cleaning it does a good job and not having a bag to change out is a big plus.
I purchased the Hoover React in late 2017 and used it about every other week until Jan 2018 when the beater quit working. I called Hoover customer service and got an immediate runaround. After a couple of calls I got them the serial number off the label, they could see it was manufactured in 2017. Their warranty states 5 years. I have manuals, everything for the vacuum except I can't locate the sales receipt.
First they said they would ship me parts, then they said they wanted to troubleshoot, then on call #4 they said they won't do anything without receipt. Really? Warranty is 5 years, they say it can't be fixed but I felt once they found out that I can't remember where I placed the receipt (it was a working machine and I didn't think I needed to worry about receipt) they decided they would do nothing for me. This has made me realize that I will never do business with Hoover or purchase anything. I can't believe for a $150.00 (roughly) purchase they won't stand behind their product after about 3 months of use. They are aware of the problem with the beater but it seems like their customer service was constantly trying to get out of repairing or replacing my new vacuum. I wouldn't purchase this product or after dealing with Hoover, any other product of theirs in the future.
Pet Pro WindTunnel3 - My automatic cord rewind went out within 2 months of use, and the suction seems to not be that great, so I emailed customer service and they said. “Your cleaner, model number has a 24 month warranty for manufacturing defects.” Gave me a list of authorized dealers in my area which are repair places that sell used electronics btw. What I don't get is why can't they send me a new one and I send this one back? It's frustrating and the lack of responses the customer support will give as well. I'm about done with this brand and their customer support people.
Best vacuum I have ever owned. Have had this vacuum for 16 years and have absolutely no problem. Purchased it on reviews and ratings in Consumer Reports and this Hoover has never let me down. Does an excellent job of cleaning, the bags have HEPA liners and the vacuum has HEPA dust filters on the exhaust. Never fails to pick up pet hair, powder residue from carpet flea treatments or things as big as rice, broken glass and other larger objects. In 16 years replaced the brush belt once. Fantastic vacuum. Unfortunately because of its longevity I don't have experience with the new Hoovers to make a good comparison to the new brands on the market claiming best cleaning like Dyson, Shark and others. However I would not be afraid of buying another Hoover.
Hoover expert review by ConsumerAffairs
Hoover is a large manufacturing company that has been making vacuum cleaners since 1908. The American segment of the company was owned by the Whirlpool Corporation until 2006.
Free shipping: All vacuums sold through Hoover's website include free shipping.
Diverse designs: Hoover has a range of designs, including upright, canister and stick vacuum options.
Affordable prices: Most Hoover vacuum cleaners cost less than 500 dollars.
Numerous attachments: Consumers who purchase Hoover vacuums can expect numerous attachments that help them clean upholstery, vehicles and stairs.
Best for: Hoover makes durable vacuums that homeowners, renters, landlords and drivers should find useful.
Hoover Vacuum Cleaners Company Information
- Company Name:
- Year Founded:
- 7005 Cochran Road
- Postal Code: