Select Home Warranty Reviews

Mark who walked me through what was included was so helpful. He was extremely patient as I ran through all difference scenarios with him. I was with another company before, but the coverage was not as good as Select Home Warranty was offering. The package was better and the deductible was better as well. I was able to get a great deal on it and the entire process was extremely simple. I have not used it yet, but it is very simple. I am using this for a rental home and he walked me through how the renter would call in and make a claim if they needed.

I literally JUST ENROLLED with this service so I don't have an actual service review to provide at the moment, but I can tell you that enrolling in the program was a good experience. The agent I spoke to this morning was thorough and explained the various plan options in detail along with the different term options they provide. I am hopeful that their service is as good as I expect it to be and match some of the reviews I have read on them during my research.

Very happy to have come across your company. Although we've been with FAHW for over 3 years, and for the most part have been satisfied, their lack of a more extensive network of providers has become a concern. Plus, your company offered full roof coverage, which is rare. Lastly, the monthly rate saves us almost $150.00 a year, and the free 2 months are a real help. All told, savings exceeded over $200.00! So you know, your rep was professional, friendly, and not at all a 'high pressure' order taker. So, thanks.

David was very helpful and knew about the product and helped me pick the best plan. Great customer service. He went over all the different things that were covered in the warranty plan I was picking. He also worked with me on paying for the year of service opposed to month to month. He answered all my questions to make sure I was well informed when making my decision and even told me about waiving the 30 day grace period if I had an active account so I did not lose coverage.

Service was good. Only problem is I would have liked to be able to choose a start date instead of the policy starting 30 days after I call. Each time I called people I spoke to were very nice and helpful. And not too long of a hold time.

Hello, Abrahim provided excellent service took time to explain the coverage and answer many questions I had. He explained me the 3 year option and was not pushy at all. The combination of all this I signed up for 3 year which I would not have done if this was not handled as well as it was. Thank you. I hope the actual service whenever I need would be consistent with this very positive initial experience.

My customer service representative, Brad, was very professional and helpful. He continued to ask me about my needs and provided reasonable solutions to meet them. No high pressure selling tactics. I am unaware how the actual service will stack up ut if it's any indication on the service provided by Brad I think it will work superbly. Will recommended.

Overall I was satisfied with the outcome. But one thing that I had an issue with was the amount of time it took to get my claim to someone to fix my problem (aircon unit). I had to call twice to the claim filed correctly. But once the correct company was given to me, they really nice and concerned about getting me set up to get fixed. Once the guy came out I was very informative about the problem and told me direct details on what to expect after he left.

The person that helped me was great, he told me about specials that were coming up and offered coverage for my other properties. I am considering the coverage that we talked about but I want to test their service with 1 property before investing in them long term. The person that helped me seemed really interested in making sure that I received the best deal available. The price seemed to be fair but the real story will be told when I need them in an emergency.

I was very happy with the customer service I had. All of my questions were answered and I felt confident that I made the right decision to go with Select Home Warranty. I had shopped around at other home warranty companies but after searching I found that Select Home Warranty had the best price. I was also happy that I was able to get locked in for the great price which gave me 6 months of additional coverage for free.

Zachary did a great job. He was very professional and did what I asked him to do, by calling back and helping me understand a few things about the terms and conditions. He talked me through it and actually knew what he was talking about, which was nice!! He was also able to help me understand and purchase a longer term for the warranty and did it without being too pushy!! Some sales guys can do this and go overboard, Zachary didn't do that. Good guy!!

I called several companies shopping for a home warranty. When I called Select Home Warranty, I had the pleasure of talking with Richard ** who explained the different plans, answered my questions and offered me several additional promotions helping me to save even more money. This by far was the best response I received and was half the price of what I am currently paying. Within minutes, I received the contract. I would definitely recommend this company to family and friends.

For about the past week I have been going back and forth with Daniel ** about a new service policy with Select Home Warranty. Most of our contact has been through email. When I initially spoke with Daniel, I hung up on him because he had nothing to say that I wanted to hear. Daniel followed up with an email to me and mentioned that I hung up before he was able to offer me an incentive. That right there told me that Daniel really wanted to gain me as a customer of Select Home Warranty. I had a million questions for Daniel after that and emailed him many, many times with those questions. Daniel offered me a deal I couldn't beat and assured me that we would not be left hanging if we ever filed a claim, because he said we could use our own contractor if we wanted and SHW would make sure they were licensed and bonded and SHW would deal with them and set everything up from that point forward.

David ** was very helpful in our understanding and selection of our new contract. He took time to explain all the special offers and allowed us to make the best selection for our need. We were impressed with his knowledge. We plan to recommend him and the company to our family and friends.

I purchased their home warranty protection. I added on my Geothermal Heating and cooling. When the system stopped working, they sent out a technician. The technician told me once he arrived that Select Home Warranty will not pay to fix anything, but diagnosed the issue. We contacted Select Home Warranty and they denied it because it's a Geothermal System, they do not cover those even though the Policy clearly stated Geothermal in the add on, but they still will not cover it. So we agreed to cancel the policy. However 2 months later they still have not refunded our money and they keep telling us the check should be here in 2 or 3 days. Now we are in the process of taking them to court. We attempted to have them fix others things that were denied as well. If you feel you need a home warranty I would suggest using someone else.

I haven’t used the coverage yet but customer service was extremely helpful and efficient with getting me the coverage that we needed for our home. So we are hoping once we do file a claim any future correspondences will be handled just as professional, efficient and seamless. We have had other warranties in the past and have not been happy with the companies. So we will see what happens. It’s hard to have much more to write about since we haven’t submitted a claim yet. But the coverage and price seemed like a good value to us.

I bought home appliance insurance through Select Home Warranty over 4 months ago. Dryer broke down 2 months ago, and that’s when the problem started happening. Called Customer Service, they didn’t have any engineers to come out. Asked me to sort out my own. All engineers I called refused to work with the company. Then I called them back, asked for an engineer. 5 weeks wait, guy turns up, takes my money, and says he will send the diagnosis through to Select Home Warranty. Nothing happens.

Look no further if you need a new home warranty or need to renew yours. SELECT Home Warranty is for you, especially if you work with Brad **! I mentioned that other home warranties had lower service charges and he lowered their fees. I told him I was a veteran, and I got a military discount. You can pay month-by-month, but I paid for a full year and got two extra months for free! And I was able to lock in my current costs for future years as well. No increase in plan cost or service fee cost.

If anyone is in need of a home warranty company, I do NOT recommend HMS Home Warranty! We have been without AC for three consecutive summers. During the 2.5 years that we've been in our home, HMS has sent multiple repair persons to our home. One company replaced the AC unit with a brand new one and still we have not had any relief. A month ago the last repair company was sent and determined that a hose was installed incorrectly then advised us that HMS would contact us. Needless to say HMS had NOT contacted us so we contacted them. My husband was told that a supervisor would call and no one had. For some odd reason each time we had requested a supervisor there were never any available, but one would call us back.

The customer service writer did a good job. He was fair and was very customer friendly. He reviewed our individual needs with great competency. That made me and my wife feel very comfortable about renewing our policy coverage with Select Home Warranty. I hope that future service, IF I EVER NEED TO REQUEST COVERAGE, will be handle the way I was treated renewing my contract. I would recommend Select Home Warranty.to my friends and to others who need home warranty services.

I bought Select Home Warranty at 05/13/2018 over the phone with a recommendation and referral of two friends who also have the Select Home Warranty. So I bought the warranty with 41.68 monthly and 45.00 each/single technician visit and no annual/yearly contract and no cancellation fees. Before I bought the contract I went thru every single details line by line, phrase by phrase with Select rep. more than 20 times which takes more than a week.

I have been researching and shopping around for a great warranty company with top ratings. I have been in correspondence with Zachary and he has been very helpful and has great customer service skills. I am thrilled he reduced the service fee to $45.00. He matched Choice Warranty service fee. I am very pleased that I have researched this thoroughly and made the choice to do business with Select Home Warranty. Thank you for offering a great yearly deal and two months free.

The gentleman was very friendly and informative on how he could save me money. He offered me different alternatives for making payments sooner rather than on a monthly payment plan. This would give me the opportunity to get an additional 2 months of coverage. Thanks for your help. This would have been nice to know when I was applying on the computer because I would have done it then and saved us both the time it took to do it on the phone.

Jonelle has been top notch with helping to get our roof leak repaired. Although she was not able to locate help at the time, she offered us alternate means, directing us how to proceed with work is we ourselves located our own contractor, which we did. We are in the process now and still working on approval of the claim. Thank you for your concern and help. We appreciate your quick response and friendly interaction.

I purchased a 2.5 yr old home and when my AC quit functioning Select Home Warranty sent an HVAC repairman who came to the door without any business card. It took 4 phone calls to get verification that this was who SHW indeed sent; I was told by the person they sent that my unit had gone bad & there was risk of carbon monoxide (I know nothing about HVACs & it was 90 degrees; I now know that CO is NOT a risk with AC).

Abraham ** was very resourceful without being pushy at any time. He guided me through the plan options until we found one that best suits my budget and needs. I am looking forward to the service he talked so well about. I shopped several companies after my current warranty renewal cost went way up. I was thrilled to find Select Home had a better rating than my current company and a better plan.

Belinda was fun to talk to although she seemed overwhelmed by a lot of calls today. However, she was more enthused than other people I talked to earlier before her. I think I was never asked when my new home closing was so I had to ask my husband to call her to confirm since I was busy at a work event. At the end I think my husband and her were able to sort things out.

I am an agent who buys policies for my clients at closing. No long wait times for customer service. Many items are covered that competitors don't for the price. The pricing is very good. Also you get 14 months instead of 12 months for the policy. Easy to get set up. Pricing is better than the competition. I would certainly use Select Home Warranty again. I highly recommend this company for your home warranty. One should never be without one.

So, originally I was only going to get a year long policy but after hearing about the additional benefits of a 3-year policy, I made the switch. Now my service fee is $15 less, I get extra months added to the policy and the yearly fee will be the same upon renewal. The customer service was good, knowledgeable and willing to help me find the policy that meets our needs. We have been looking at other home warranty products but Select Home Warranty seems to have the best overall options that fit our needs.

I was looking online at home warranty companies because I wanted to look at what type of things are covered for the 1991 home I just bought. Sam ** called me within five minutes of me submitting my contact information. I told him I was just learning about home warranties and asked him several questions. He answered my questions and was very helpful so I could make an informed decision. I feel good about my decision.

The young man that helped me with my home warranty was very helpful and courteous and I thank him for his input. I added a few things on to the coverage that I needed that wasn't in the basic coverage so again thank you for your help. I had coverage with a different company before that to get the same amount of items covered would cost me $83 a month plus $100 a service call which is a lot more than what I'm paying with you.

A very comfortable, easy experience. We got amazing customer service, truly aware of our needs. Great job. Gave us a really great price and coverage. Very happy! We will recommend this Agent (Fred) and company to all our friends. Very happy with the coverage and the terms of the policy. Takes a lot of worries away. We are hoping our Home owner's policy goes as easily and worry free. Having everything covered will be amazing.

I had an overall good experience with Select Home Warranty and their customer service department as well as their sales department. I was pleased with the renewal process, the price was fair as well as the service call fee. I would recommend their services to anyone interested in getting a new home warranty. I compared their coverages with several other home warranty companies and Select Home Warranty offered more coverage than most all other home warranty companies.

Was easy to purchase the home warranty and seems like a good value - if I need to use it. I haven't researched other companies so not exactly sure if the price is competitive. I did look at reviews online while on the phone with the representative and was pleased with what I read. Three years should be enough to really get a feel for your company. The rep's name was Bruce ** and I didn't feel pressured at all to buy - just gave good information.

Brad was extremely helpful and personable. He explained all options clearly and was patient with me as I made sure I understood the various plan financial/payment options. I especially appreciate the fact that he was not “pushy.“ Thanks Brad! He also asked if I was 50 years old or over or had lived in my current residential over 2 years. Since I qualified on both accounts he offered the unpublished senior discount. Although I declined the offer, I appreciated the offer. Brad was extremely thorough.

It was very easy talking to Zachary and getting my 3 year home warranty locked in at an unbeatable rate. Would recommend this to everyone friends and family hell even an enemy. Great experience. Great help Zack. The service is great when you call.

The technician and myself had to call SHW multiple times in order to get them to accept the core issue. I don't understand why they had to be so difficult. The technician discovered multiple issues and SHW wouldn't cover it.The technician and myself had to call SHW multiple times in order to get them to accept the core issue. I don't understand why they had to be so difficult. The technician discovered multiple issues and SHW wouldn't cover it.

The representative that I talked to explained the warranty policy very thoroughly and very clearly. He answered all the questions that I had. He brought up other issues that I had not thought of. He spoke clear English that was easy to understand. I was able to sign up and get a discount immediately. I received my policy quickly in an email the same day. I am looking forward to doing business with Select Home Warranty Service.

Bruce was a great gentleman, I appreciate his much needed help with the policy, I helped with understanding the process of this policy and helped me all the way with making sure I was able to get all categories taken care of. I thank him and look for a long life of hoping nothing breaks' down too soon!!! He was well spoken, and a well specified salesman of taking care of my home and septic tank and well pump included.

Had a very pleasant conversation with Sol. He was very polite, professional, courteous and knowledgeable. He worked with me and explained in detail all options to ensure I received best deal in purchasing my new Home Warranty. It was so refreshing to speak with a gentleman who took the time to ensure I understood what he was offering. So frequently, salespersons want customer to purchase but do not have the patience nor the ability to explain wherein customer can thoroughly understand. I believe in giving praise where praise is due. Thanks Sol for a job WELL DONE!

I called in reference to a new policy I had applied for online. The operator was able to find my policy and then went on to ask me a few questions as to the coverage I purchased and what was also available that I was unaware of. I was explained the different year terms I could get with excellent savings. I was very happy with the operator and his knowledge of the plans and the time he took to offer them to me. I was very happy with the options available and the money savings to me with the extended plans available.

I was looking online at warranty companies. As I was investigating Select Home, Bruce called me to help explain the process. I found him to be efficient, clear and helpful. He explained the process and told me what discounts we could get. It was a pleasure working with Bruce. If the actual experience of working with Select is as smooth as signing up, it will be a great partnership. I look forward to good things.

Extremely helpful and provided all the information I needed to make an informed decision. Discussed all the options and prices without pressuring me to pick the most expensive. Professional, courteous and knowledgeable of the product. Received the policy almost instantly through email.

David provided great service and was responsive to my questions and requests. I Decided to move to Select Home Warranty from your major competitor (American Home Shield) because of the price difference. Coverage seems to be the same with a lower service fee and the price is much lower than what was quoted for this year you AHS. My continued affiliation with Select Home Warranty will depend upon the price structure and the services offered at renewal time.

David was very informative. Was able to explain how the policy worked and how to call in or email request for service. The information was very helpful and made it possible to decide what and how much coverage I needed to have.

I just signed up, so I have not had to the opportunity/need to use the policy yet. I spoke with Brad in customer service, and he really took the time to explain the plan and answer my questions about policy limits and documentation of service over the previous three years. He offered options for longer term agreements, and the pricing was excellent. I hope the service is excellent too, should I happen to need it!

I haven't used the service yet, but I cannot argue with the price I got for 2 years of service. Almost half off the other top companies, yet it still covers basically the same thing. The customer service agent I spoke with was friendly and helpful getting me a good deal. Hoping I will continue being pleased if and when I need something repaired. Thanks, Select!

I had the pleasure to speak with Dominic on 6-27-18. I explained the issues I had and he was able to address the problem with great detail and follow up, to my satisfaction. Dominic is a great example of how a CSR should be; professional, knowledgeable and courteous. However, I called on 6-6-18 and talked to a foreign speaking CSR who was very difficult to understand. The assigned job #**. I had to explain the leak I had, in my house, to him several times because he didn’t understand. Finally, I asked to speak to a supervisor (who spoke better English) and was assigned a local plumber who no longer worked with you! I then called a local plumber, at my expense, to assess the leak. I called back on 6-27-18 and had the pleasure of speaking with Dominic, to find out what my next steps will be regarding the repairs of the leak. I hope Dominic will be recognized for his outstanding example as a Customer Service Representative.

Isaac was very helpful with renewing my policy agreement with Select Home Warranty. The payment is fair and the service call fee is much lower than most warranty co. Hope I don't need to use it but nice to know you have it when and if you have a breakdown. You be glad that you renewed your agreement or you would pay big out not just 45.00 not much at all in this day.

I did a lot of looking, calculating and reading reviews on different home warranty programs. Select offered the best coverage for the best price. I was happy to purchase the warranty. The only thing I didn't care for was the salesman I spoke to the following day. He was calling with a few different options to extend my coverage and was pushy to the point I felt I was being shamed for not wanting to pay for 2 more years in advance.

Brad was very helpful and very professional. He seemed to go the extra mile for getting me the best possible deal. He explained all options available to me. One of the things that I pay attention to is how quickly the response time is. Brad called me within 5 mins of me sending my quote request. That is awesome. Brad was not pushy at all which is very important to me. He understood my budget and was willing to work with it. It is very difficult to find great customer service these days and I can honestly say that Brad provided me with that today. I look forward to receiving the service that Select Home Warranty has to offer. Blessings.

I am new customer with Select Home Warranty. They were quick to answer my questions, and got me started with a plan immediately. The coverage and pricing is excellent, with a very good service call rate. I can now rest easy and not be stressed about possible repairs in the future. Everyone should have the peace of mind that Select Home Warranty offers to their customers. I have been in the real estate business over 20 years and I recommend this warranty to all my clients.

We signed up for our very first home warranty with Zachary and he was so helpful and so wonderful at explaining how everything works and got us a super low rate that we got to lock in for 3 years! He was patient with all of our questions and while we discussed how long we wanted to lock in our rate for. He also was so friendly and willing to go over the terms and agreements with us. So far we are very happy with our service at Select Home Warranty and are excited and feel at ease knowing they have our back!

My concerns were promptly addressed.

Over the past few months I have been a customer of Select Home Warranty. My first complaint is that when I was sold this home warranty, it was an ideal safety net to have as a homeowner. However, my first encounter with this company is that I have requested a copy of the contract on numerous occasions. I was told that this company sends contracts via email. When I contacted the company I was told this several times. I was told to check my spam mail. I checked my spam and junk mail, yet there was no record of a contract being forwarded to my email. This went on for a couple of months, finally I spoke to someone in customer service, who assured me that he would send via email and via U.S. mail.

Adam was very polite, considerate to my questions and knowledgeable about service. Found me a pretty fair price for service and was good at getting it taken care of to sign me up for the service. More businesses should be that way with their prospective customers. Thanks Adam for a pleasant phone conversation. Hope I will get good service from your company and we will all be happy. Thanks and I hope for a good service relationship with the company Select Home Warranty.

I had been looking at home warranty policies earlier today. Select Home Warranty was one of the 2 I had narrowed it down to. I received a call from Mike. He answered all of my questions and concerns. He was very professional and upfront about fees and wait times. Very courteous. My home is approximately 15 years old and I am concerned that there could be some expenses in the future. The peace of mind in purchasing this sort of warranty is well worth the price. I am trusting that the negative reviews of the service are possibly exaggerated and that if I have a problem, it will be taken care of without issue.

I am very pleased with the service given to me by Richard **. He was very pleasant to deal with. He understood my needs and was able to give me the type of quote I have not been able to get from other home warranty companies. The extra roof coverage and the discount for a three year plan really made it the most attractive plan I have found in all of my research. Thank you so much.

I contacted Select Home Warranty as a result of an email that I received. I called and spoke with a representative, Jonathan. He was very helpful in explaining the warranty system and the coverage that I would be receiving. I made the purchase with a credit card. In two to three days I received my contract. I am pleased with the contract and the coverage I purchased. I would like to get an official hard copy of the warranty for my records. Thank you.

Very helpful friendly service. The representative was fast and efficient. I was able to sign up in less than 5 minutes which is a good thing when you are really busy. I was emailed promptly with my service details. I was reviewing on the website then immediately got a call which was great cause I had more questions. I was given great discounts which helps when on a tight budget. I haven’t used it for a service request yet but hoping it will be just as easy as signing up was. I would recommend to friends and my family members.

My call to Select was prompted by a 21% increase with my existing home warranty company. I called to see if they could reduce my payment, and was told they could only lower it to a 15% increase. This is unacceptable! Richard was excellent for explaining your program. I had no intention of purchasing right away, but with all the discounts the price was just too good to pass up. He was very knowledgeable and looked for all the discounts he could find for me! I would definitely recommend him to others!

This review is only for the service sales call. I have not used the service yet but will gladly make a review when I do. The salesman was very nice. I do look forward to great service that was promised. I also received a lower rate due to active service in the military and buying 6 years of service on my initial contract. Also their initial fee service fee per call was much lower than the last company I used.

After days of researching home warranties, I stumbled upon Select Home Warranty. Richard (my sales associate) was great. He helped me find the best fit for me without making me feel pressured to purchase anything. The plans are very reasonable and affordable compared to some of their competitors. He was very helpful and also very knowledgeable. I would totally recommend this company to anyone who's looking to purchase a home Warranty. I think this was a great choice.

Adam was able to answer all my questions. I am selling my home and wanted to make sure the warranty would transfer to the buyer so I'm glad to hear that it will transfer. He sent me the policy just as he said he would. I'm hopeful we won't have to use the coverage but adds peace of mind to know that we don't have to worry. I had this coverage when I sold my condo per the advice of the realtor.

Abraham was very helpful and answered all of our questions. We were able to get the best coverage for our house and pool at the lowest cost. It was an extremely easy process and quick to set up the home warranty. We have not used any services yet and hopefully that is as easy as the setup. I would recommend anyone looking for a home warranty to call and check Select Home Warranty out. We had never heard of them and saw them online. Abraham called us right away and got us all taken care of.

I found Select Home Warranty very easy to get a quote and sign up for service. My current home warranty let me down the ONLY time I had to use them, so I did my research and decided to change providers. I am optimistic that Select warranty will succeed my expectations. So far, they have given me enough incentive to change providers and made it extremely easy to attain their service. I am looking forward to being in good hands.

I spent a decent amount of time talking with several home warranty companies and finally decided to go with Select Home Warranty. The sales rep I spoke with explained what was/wasn't covered really well, answered all my questions and laid out all the options. Overall great customer service, a reasonable price and plenty of options is why I decided to go with SHW. I just signed up so I haven't needed to submit a claim yet but if it's anything like my experience so far I'll be happy. Thanks.

Bruce ** did an excellent job working to answer our questions and provide the best price for our new Select Home Warranty. We would definitely recommend this site and this company to others looking for a home warranty policy. Bruce was very patient and understanding with our questions and concerns. Great, great, great service.

Have a good conversation with sales. Great deal from the sales. The sales explained all the policy items and the important things I need to pay attention to. Good policy to cover all the appliance we have at home. More important this policy covers the A/C cooling system and heat system that I have spent a lot of money to repair a couple years ago when I didn't have any home warrant insurance. I will recommend friends for this insurance.

Belinda was amazing - she got me a wonderful policy, explained everything, and contacted the title company and called me back - all in about 5-10 minutes. Just PHENOMENAL SERVICE :). Thank you SELECT HOME WARRANTY for making me smile :). I had contacted another company but they gave me the runaround. Belinda went above and beyond and simply ROCKS!!! The policy price was excellent, and it was perfect for our house. I would recommend them to everyone.

Isaiah was my representative and he delivered great service. He was pleasant and quite knowledgeable about the service. He took the time to go over the entire process to include what is included in the plan, and he also shared the different type of promotions Select Home Warranty is running for the month. Isaiah went on as to provide a better plan for me after I told him what my selection was. I believe he is a very good sales representative for the company.

I called with many, many questions and I was a bit skeptical of signing up for a home warranty. My previous policy had a ridiculous deductible and repair wait times were unacceptable. Zachery was very patient in answering my many questions. He assured me that they have multiple contractors in my area and also informed me that if I have a ‘preferred’ repairman, they can be used, with this policy, as long as they are licensed. This had me sold. This policy seems like a great value with low monthly payments and low deductibles. Zachery was very knowledgeable and after speaking with him, I am confident that choosing Select Home Warranty was the best decision.

Sam was very friendly and helpful in getting me set up with my new home warranty. I am thrilled about the available discounts and locking in my price for the next six years. Hopefully I won't need to make too many service calls, but I am glad that I was able to get a lower fee of 45 dollars by signing up for the 6 year warranty. Thank you very much! We look forward to your help in maintaining our home.

I am owner of a private home and as I am getting older, repairs are becoming more difficult. I was looking for a home warranty to make my life easier. Mike did a great job helping me today. He clearly accurately described the program, all available discounts and what I could expect when I make a service call. He answered all my questions and was easy to understand. I am satisfied that I have made a very good choice with Select Home Warranty. Goo job Mike!

I spoke with Mark who was extremely informative and answered all my questions. He discussed coverage in detail and worked with me even though he had to call me several times since I was in the airport. Extremely satisfied with the customer service, signed up for a 3 yr plan, and look forward to using this company in the future. Thanks again for making my experience signing up for a home warranty for the first time a good one.

Submitted claim for repairs covered under electrical. No response for 2 weeks. Multiple attempts to contact claim reviewer at the extension given by the claim representative. Multiple messages left on voicemail at reviewer extension. Finally told by claim representative over 2 weeks later that reviewer denied the claim and Select Home Warranty would not cover our electrical issues.

I had a 3 years warranty coverage. On June 13th I file a claim for my AC not working, first tech assigned never answer my calls (for two days) to get an appointment. Then I called SHW. Got assigned a second tech, went home the next day, send his diagnosis to SHW. Until the 18th they asked me for pictures of the unit and maintenance records, (which I didn't have) so I send the pictures and an explanation for the records, received an email stating (copy paste of actual email) "We have received your pictures and will be sure to review it with the diagnosis, please allow us at least 24 business hours and we will update you shortly on how to proceed with your claim."

Fred was very knowledgeable about Select Home Warranty and a very good salesperson. He offered me an offer that I couldn't refuse. The total amount was less than the original quote and the term longer, with two months free. The amount of the service call fee was also lowered and that is always helpful since there is always going to be problems in an older home. Yes, I spent more per month than I planned but I saved quite a bit in the long run. Fred was also friendly and understanding of what I was trying to accomplish. I feel like I can call Fred anytime if I have an issue and he will make it right.

I received a call from Select Sales Rep, David. He contacted me to follow-up with a quote request I completed online. David was professional, thorough and polite. He described the services and payments available to me as a new customer. In addition, I had reservations in signing up due to the 30-day waiting period that he was able to remove. I am pleased with this experience and I look forward to being a long-lasting and happy customer.

Very pleased with Mark when placing order over the phone. He answered all the questions I had. I did not know how the warranty program worked and he explained it to me. We have two heat pumps and I wanted to know if they both would be covered he said they would. I also wanted to know what the monthly charge would be and he explained it also. He explained that there is a seventy five dollar deductible that needed to be paid upfront.

Fair Pricing for what I need. Salesman was very knowledgeable. After research, seems direction that I want to head to cover my home - our home is 16 years old so I want to make sure major systems are covered. I am pleased to have a service that seems fair to the homeowner. the roof leak coverage is an additional service that might pay off in the future. Select seems to have good reviews. That is now a source of information for analyzing when making a selection.

Customer service agent was very good at selling and negotiating the price for me. He gave me best price for my 2 houses and was not selling anything extra. He matched the quote with a competitor and I could even have the same kind of coverage for my bigger home which I pay almost double with Sears Home Warranty. I have not given coverage a 5 star yet since I don't have any experience of using this home warranty.

I contacted Select Home Warranty regarding a policy. The online rep indicated if I called today, I could get $200 off my policy. When the online order would not let me add the "200OFF" code, I called the toll free number. I spoke with Mark **. Mark was very helpful. He found my online order and assisted me with securing the $200 discount. However, in continuing our conversation, he shared with me other promotions that were available that would, ultimately, result in the reducing the yearly cost of a home warranty plan. After speaking with Mark, I agreed to accept the 5-year policy that includes a free 12 months of coverage, as well as free roof leak protection. I appreciate the professionalism Mark exhibited during our call. Hopefully, we won't need these services, but we now have peace of mind should we need to use them. Thank you...

Extremely unhappy that I have been unable to even schedule a service call after one week of a broken washer. The first service company I was referred to was out of state - over 2.5 hours away. The second company refused to accept the job because they were "too busy" even though I got an e-mail confirmation that they had accepted it. Now I am told to find my own service company, pay up front and wait for up to 30 days to get reimbursed. To top it all off, I have to have a technician come out and give an estimate, then wait 24 hours for authorization dept. to review, THEN have the technician come back out again! This is the first time I have ever had to place a claim, and I am so upset I am going to look in to cancelling my 3 year contract.

I'm selling my home, and needed a home warranty. I am closing in two days, and needed to secure a home warranty before closing. Select was recommended to me by my realtor and it was very easy to obtain coverage over the phone. Isaac was very helpful and in a matter of minutes I was done and on my way. Overall it only took me less than six minutes to complete the process. I am now waiting on the invoice to take to closing.

Our experience was ok but could have been quicker with response time. Customer service could have been better. The tech was very informative and nice and he was the best part of whole experience. We have a newborn in the house and we were told it would take 48 hrs in order to even see if we had coverage for the a/c being fixed. That is unacceptable. So we’ve called the warranty department again and they weren't helpful.

I Looked and spoke with the top 5 companies in the home warranty business and Select Home Warranty was the absolute best value and they offer the widest amount of coverage for any home warranty needs. The Rep. that handled my transaction was Zachary. Zachary was the most honest and courteous and professional person that I have dealt with. I highly recommend Select Home Warranty and if you call them I would ask for Zachary.

Thank you for offering me an additional one month free. I greatly appreciate it. I am also very pleased that my Realtor was able to purchase the home warranty Platinum plan today at an additional discount rate of $200. The coverage is exactly what I was looking for, and providing me with free coverage for roof leaks. Your company also has great customer service, and my Realtor was able to get this done for me in a matter of minutes. Thank you!

Purchased a 14 month warranty on 5/16/18. Was told there was a 30 day wait prior to warranty activation. Hadn't heard from SHW so called to confirm contract activation and received confirmation via email minutes later.

Belinda ** was very knowledgeable about the warranty insurance. She went over all the coverage and options available and gave me information on the promotions available. She spoke English, which I very much appreciated. She explained that there was a 30 day waiting period to file a claim and explained how easy it was to file a claim. She emailed everything to me promptly. She answered all my questions and was very helpful. It was a pleasure to talk to her.

I was helped each call with very pleasant people who were happy to help me. All my questions were answered immediately and very thorough as well. I will continue to tell friends of my experience with Select Home Warranty. I was so impressed that I took out a 3 yr contract immediately! There is the perfect coverage for me, without having to cover what is not needed at this time. My appliances are new with 3 yr coverage, so did not cover them. Perfect home warranty for me!!

I don't write reviews, so wish I could write a good one. Select Home Warranty sent this company out to check out A/C unit. Repairman said it would take $1200 to fix but suggested not waste money based on the age of the unit. New unit $3000. When I called the warranty company they said they could not honor warranty because unit had not been properly serviced. It was low on freon and the coil was dirty. When I realized they weren't going to pay I called a local company I'd used before. For $95 I was told the freon was full, the coil was less than a year old. An overflow value had gotten some debris in it and shut down the unit. And by the way the service man said he would come back for $250 cash after hours. As a lifelong business owner this stuff just makes me sad.

Still waiting on the outcome... Had to start the process over as my street address was not on the account... but the person on the phone was helpful once I was transferred to the correct department to have my address added. Waiting for contractor to call to set up appointment... The service has been performed on my dryer as of yet... Hope to have this issue resolved as soon as possible.

Salespeople were good - not pushy. Agreement appears to be ok. Hope the service is as good as it appears. Can't comment further this early in the process. Will submit another review once I have used the service. Was looking for a way to ameliorate unexpected maintenance costs. This looks like what I need. Have had other companies in the distant past that I was not happy with but the pitch was so convincing thought I would try again.

I purchased a home Select Home Warranty through Kevin ** today. He was very knowledgeable, very helpful and very pleasant in getting my policy set up. Kevin offered several options, but absolutely no pressure to select one over the other. He explained how the claims process works. He also informed me that all contractors that they use are bonded and insured. I would definitely recommend him to my friends and family that are looking for a home warranty.

Brad ** made it very easy to get the best deal on our home warranty. Now I can rest easy and not worry about upcoming costs on all of our appliances in our new home. Thank you Brad! I was very glad it was so easy to sign up for. Now we have our HVAC system, dishwasher, washer, dryer, fridge, ductwork all covered! In our last home, we regret we did not get a Home Warranty. We ended up spending $1,000s of dollars to replace all of our appliances one by one.

I had good service with Daniel. He gave me fair pricing. I received phone call from 3 other people at Select. I forgot to review that I would like to pay monthly of $50 from my credit card. Tried to call back to be sure the payments are monthly. Phone is busy.

When I first contacted the department, instantly, I experienced a very polite, knowledgeable and helpful person. The representative was able to accommodate me in the pricing to make it more affordable for my needs. I had to call back because I wanted to get another quote but the other one was not as cost saving for me than Select Warranty. When I called Select Warranty back, the representative remembered me and thank me for calling back and choosing their company and assured me that I would have a great experience by choosing Select Warranty Services.

Talked to Fred about purchasing a Warranty. He was very cordial and was specific with my questions about coverage. I told him I would call him back after reading over the conditions and he was fine with that. Other companies will not be as nice due to the possibility of not getting a return call. My husband and I were satisfied with what we saw and called Fred back and signed up. We are hoping for good service this year with our new company. Thanks Fred.

Our current home warranty was up for renewal and we were ready to extend it for an additional year. After speaking to a customer representative via phone, we were offered a greater discount on a longer term than we initially expected to purchase on our home. We were informed that our warranty was transferable or we can take it with us if we decide to sell and buy another home. This, along with the discount given to us made worth it, plus the added peace of mind. Overall, Select Home Warranty was very helpful and informative about the process and extension.

I received a great value for the home warranty plan. I haven’t had to use it yet, but I appreciate the value and am happy for the low service call fee should I need to use it. It was considerably cheaper than any other company I looked into and since I signed up for a longer term my service call fee is very low. When I contacted customer service, they were very quick to get back to me and were able to answer my question.

After calling numerous companies this was hands down the best rate I could find! William was super helpful and gave me time to think about the best option for our new home purchase. He also gave me a variety of options to chose from. The only thing I wish with the coverage is that freon and freon leaks were not excluded from the AC portion of the plan. Would recommend that company through to someone in the market for a plan.

I just purchased the plan so I don’t have much to review about using this company yet. They do have the best rates around though, especially if you are in a situation where you can lock in a longer term. Alan gave me a great deal. My only issue is the amount of phone calls I received while I was trying to make up my mind. There was one point where someone from the company called me 5 times in a row because I was busy and didn’t answer.

No problems. Salesperson was great doing his job! Sam was his name. He was very clear understandable with plans! Explain the coverage well! Pleasant to talk with! I really can’t ask how much I enjoyed talking with him on this day! Look forward to recovering my hard copy of this policy! Thank you so much! If I could say more I would but what is there to say he did a fine job! Thank you so much!!!

Had an excellent contact with Fred regarding the purchase of my home warranty. He was thorough in his explanation, he answered all my questions, and he didn't hesitate to send me a hard copy of the contract. I appreciated the financial breakdown and explanation. The service provided by all the staff I spoke with (including Ally) was excellent. If the service provided is as good as the description of the product, we will be very happy. Please don't let us down!

My experience was good and I will recommend this company to my family & friends. The rep was very friendly & professional. I had all of my questions answered and I found out that the price and coverage was very competitive. My wife and I found a plan that fits our needs and we feel good about being able to add coverage later. Our rep was good about telling us about the plan that fit our current needs.

My purchase of a home warranty was a very quick and smooth process. Richard ** was friendly and very helpful. He ensured that I received the best possible price for my needs, to include checking for additional savings he could offer. He was very knowledgeable, and easily answered all of my questions regarding my purchase. I am a first time home owner, and was unsure about the process of purchasing a home warranty. Select Home Warranty made the process easy to complete, as well as easy to understand.

Upon calling many companies, once I contacted you, your representative was very knowledgeable and explained your program very good. He also had a very good attitude. I have told others of you wanting similar warranties. The only thing is I would like some paperwork sent to me to put in my file box for references. Upon my discussion with your salesperson, I was told I would get it upon my first payment which has been made. I figured it was a clerical error. Thank you for your time.

I am a first time homebuyer and I never really understood the importance of a home warranty plan until I conducted research. When I purchased my home, a little less than 2 years ago, the seller provided a home warranty plan for me but once it expired, I needed to renew; however, the price was out of my budget so I decided to shop around. Mark ** assisted me with setting up my Home Warranty plan to meet my needs. He was very knowledgeable and maintained a professional manner throughout the call. He offered me several options to choose from that were tailored to my needs. The quote given to me was very reasonable and fit within my budget and covered my concerns. He also provided information about the 5 year program and with that, came a free year! I feel confident in Select Home Warranty providing my warranty needs.

I switched from OneGuard to Select Home Warranty because they have fewer exclusions, their policy is half the price ($49 per month vs $118) and the deductible is $60 vs $69. Customer service was also great. I am just hoping that once I file the first claim they follow through and do not deny service like OneGuard would do all the time.

I dealt with Jeff ** at Select Home Warranty and found him well informed and a pleasure to work with. Jeff is the reason for the sale today! I am in the process of selling my home and have offered a home warranty in the past to clinch the sale. Jeff answered all my questions and made me an offer I could refuse. I would certainly recommend your company to my friends, it allows one to sleep better at night!

I was looking to switch my home warranty and came across the website and sent some information. Within minutes I received an email from Zachary ** with a quote. He provided great phone and online service and answered all my questions. He was very friendly and professional through the whole time. He cared for my needs and offered me valuable information and discounts and was very much convinced and I purchased the policy. Great job Zachary and thank you for your services.

I'm a first time home buyer and searched around online for a home warranty. Select Home Warranty offers great plans at affordable prices with minimal exclusions compared to others I received quotes from. Daniel ** called me to discuss the plans in more detail and provided me with current promotional offers. He answered all of my questions with accuracy and put my mind at ease by reiterating their 30 day cancellation policy and even went on to tell me that I could actually cancel at any time and received a prorated refund if for some reason I was not happy or no longer needed the plan. Thanks Daniel! YOU ROCK!!!

Thank you for giving me a call today, Alan. The home sellers set us up with 1 year of Home Warranty through Select Home Warranty. Alan called to see if I had any question and in the conversation was able to help me get set up on 3 full years. He answered all my questions about the policy, what was covered and what would happen if we ever needed to use the policy. I think it sounded like a fantastic deal and am very pleased with the company. Alan was very nice and took his time with me. I am very happy with our purchase. Thank you very much!

We are selling our home, and wanted to offer some protection against possible repairs that might be needed after the buyer moves in. I had spent several hours researching home warranty companies, and Select Home Warranty offers the most for your money, and discounts as well. Through the process of getting a quote and comparing plans, I received several calls from customer service agents to answer any questions I had, and offer the discounts when I signed up. The agents I talked to were very pleasant and helpful. Once we get settled in a new home, if needed, I will definitely look into coverage for myself if it is offered in the area.

I had a excellent sales rep who was very thorough in going over the plan. He was polite and patient and explained what the plan covers and listened to my concerns and assured me of what the plan would or would not cover. He also told me about the specials and offered to show me the different prices. He called me back the next day after I had inquired about the coverage via online. Also he let me know about the free roof leak coverage that was included with the platinum plan.

We purchased a new house and were shopping for a warranty to add protection to home. We chose Select Home Warranty because of the extensive coverages offered and, more importantly, the exceptional customer service provided to us by Belinda, ext **. Belinda took the time then discuss the benefits of a home warranty, including the explaining the services, the claim process, and reviewing the insurance agreement with us. We’re happy we chose Select. Thank you, Belinda!

Excellent value and very prompt service. Would recommend this company to family and friends. I've checked other companies and yours is the best value. I also checked some companies in my area that use you when you refer them and have been told you're the best they deal with. My only disappointment was that you do not cover above ground hot tubs. Maybe you could consider covering them in the future. I've made one claim and you sent a contractor out the next day. Excellent customer service also. I called and got right through the first time I called.

Great service at sign up. Sam walked me through everything I needed and wanted to know about the warranty plan. I’ve had home warranty service before but Select is providing more coverage for less cost. I highly recommend. If I do need to make the call they assured me that they have several contractors waiting to service my area. That’s great to know especially with these Georgia summers where an a/c could let you down at any time. Twenty four hour assistance is also an added bonus.

I called to make a claim on my garage door opener is broke. Guy on the phone was super nice, made my claim, then I get an email saying that I haven't had my policy long enough that the garage door is broke before my policy went into effect which is not true. I've paid 2 monthly payments. It takes 30 days for it to be effective so I've had it effective now over a month almost 2 months. Garage opener hasn't been broke at that time a few days maybe 5 days. I emailed them back to try to confirm the dates and make sure I had my dates correct, I still haven't heard anything back from them. That was 3 weeks ago. So I guess I just taking my money pretty much. They're not holding up their end of the contract.

I am pleased with the amount I was given to replace the disposal. I do wish they would send someone to install it though. Someone to install the disposal would make it so much easier to complete the process. This is my first experience with the company and so far I am pleased and would recommend them to someone else.

With our house being almost 10 years old, we decided it would be smart to get a home warranty. We called on Memorial Day and took advantage of a great offer, our agent Richard, was very kind and helpful. It was a very easy process to get set up. We feel good having the coverage. It seems easy to use, although we haven’t made a claim yet. I have already recommended Select Home Warranty to two friends.

Mr. David ** was very pleasant & kind. I had many questions & he answered them all with patience & tolerance. I felt very very rewarding to become a part of a new found family. We laughed thru the process. His humor was outstanding. I would totally recommend family & friends. I'm looking forward to working with the Select Home Warranty team. He tried to get me every discount that was available to me. Thank you. He is doing an superb job???

Carlos was able to resend our policy right away to our email address that was accidentally deleted. He also advised us that we will need to contact the billing department to get a copy of our 1st bill that was probably also deleted by accident. He provided the timezone and billing department hours and explained politely that he couldn't help us with this issue because only the billing department has access to our account information to resend bills.

The application and registration process was painless. Bruce, the customer service representative was professional, courteous and pleasant. I was impressed with his knowledge and presentation. I’ve researched several different home warranty policies and found Select HW to have the best coverage, best value and most importantly, excellent customer service.

I was a little apprehensive about a home warranty but the person I talked to answered all my questions. He explained all aspects of the way a home warranty works. I was impressed with the plan and the customer service I received. There were several plans and he helped me select the one that fit my budget and made me feel like I am covered for anything that may happen. The cost is more reasonable than several other companies I checked with. Thanks.

Belinda was great in explaining the policy. She made my decision easy to go with Select Home Warranty. Thank You. I called around to a few place and it seemed that like Select Home Warranty is what I need. I am a first time home owner so the process is very nerve racking. Thank you Belinda. I have never been through this process and it was made very easy and comfortable. This year has been very exciting for me and my 2 girls. I am a single mother and providing for my children is most important.

They were quick on helping me select a policy and were informative on all the discounts I had available to me. The offered multi year discounts which were very appealing. The representative was attentive and listened to my requests for coverage. Overall it was a quick and easy process and hopefully I will never have to use the service this is a home warranty company that provides repair and service work on appliances and other items around your home if they break or quit working. The repair cost average for fixing one thing in your house pays for almost an entire year of coverage if you would have to pay a contractor to fix it yourself.

The guy provided me great options and also discounts that he was able to provide me. One of the things was the servicing cost and he was able to lower it to the level I was looking for which prompted me to go for a service contract for 5 years and I ended up getting 12 months of free service. He was also able to accommodate the service date start for me. Great communication skills. I am sure Select Home Warranty will offer similar service level when there is a claim.

Called to see if I could get a better price compared to another Home Warranty company I had been using. The representative was helpful and gave me a price that was much more affordable than what I had been paying. He went through all the options and quoted me accurate prices in order to make sure I had a full understanding before deciding on whether or not to purchase the plan. I'm currently unable to provide an opinion on service yet as I just recently purchased the plan.

Thank you for being so quick and easy to work with when starting our home warranty, I’m glad to have the safety net In case anything happens. It was a good experience and I have no complaints especially for the price for a years warranty coverage. The rep I spoke with was very kind and helped me to figure out what was best for my family and I, especially since this is our first time purchasing a warranty so we did not know much about them.

Select Home Warranty offers a variety of plans that could be customized for a specific needs of its client. I just signed up for 3.5 year plan for my properties. The offer was fair and practical. The sales agent Sol was very helpful and patient with all my questions and requests. The signing up process is fast and easy. It was quick and straight. The email correspondence were prompt. In less than one hour I can see the plans.

I was a bit hesitant to try out Select Home Warranty but after speaking with David ** I am now a new customer. David took the time to explain everything in full detail to me and ensure that I was comfortable with choosing Select as my new home warranty. My previous warranty company made it clear that I either renew or I don’t and that was that. It was refreshing to deal with David, who wasn’t pushy and extremely patient with all of my questions and concerns. I hope that any future dealings with Select will be just as great.

They will not cover anything and will require you to jump through hoops just to cover anything. Even when you provide them with documentation. I have only owned the home for 3 YR and have serviced every item in the home. But still they decided that I have not provided enough service records and only offered $150 to replace my AC unit. The Coils were replaced and the refrigerant was filled and serviced as I have submitted the paperwork that the work was done by a contractor which was certified. Yet they are not covering the repair and only offered the 150. Which is not even close to the amount to cover the cost.

Richard ** was the agent that enrolled me in the home warranty program with Select Home Warranty. He was professional and informative. He was also efficient. I was assisted in getting the coverage I wanted. I also was assisted in getting the best price available to me. I was completely satisfied with the service I received from Richard.

Even though we had a rocky start with a claim... Select Warranty personnel were responsive and understanding and did what they could. Now come renewal time, Isaac was very open and upfront about the plan and he worked to give me a great deal and any extras he could... so I am still a Select customer and as long as they work toward making their clients happy they will continue to have my business. With all the warranty companies out there, it is difficult to know who to trust and work with. I would recommend Select to those in need and wondering who to contract with.

This is my first association with Select Home Warranty. I was skeptical at first and had many questions and concerns. The agent I dealt with was Richard **. He was very courteous and professional. He explained all my contract options, answered all my questions and helped me to chose the best product for my needs. I am pleased with my contract cost and am hopeful that any needed claims will be handled as well as the signup.

The customer service rep was very helpful. The only thing I did not like was that the promotional offer was only for those who paid the entire year's fee up front rather than monthly. It seems they could still offer that but make it the 2 months after the first year is paid up. Other than that, it sounds like a good plan. I'm hoping they are better than who I had before at least since they are a little more expensive.

15 June 2018, I purchased a Select Home Warranty -- 1 yr contract plus 4 months free. Representative, Nathan, was excellent to deal with; he was professional but personable. He listened to my preferences n desires n managed to construct the contract accordingly. All actions were timely/immediate. Based on my sign-up experience w/ Select, I already have suggested them to family n friends. I'm optimistic that their handling of any future claims I have will be an equally great experience!

My experience was a very pleasant one and everything went more smoothly than expected. The sales representative was very helpful and went out of his way to make sure my needs were met. Would recommend Select Home Warranty to others. I have been a satisfied customer for over three years and feel as if I am being well covered. If searching for a home warranty I would suggest contacting Select Home Warranty for a quote.

Sol did a great job in going through the options that were available to me for our warranty coverage, and explained the costs associated. He was patient when I had questions and had the answers that I needed to help me make an informed decision on the home warranty (both based on what items to cover in our home and the length of the coverage). Sol also did a great job explaining the benefit of extending my coverage out to 3 years, giving me a better price per year as well as better cost per service call.

My rep was extremely helpful and answered all of my questions! Very good price! The process was easy and I was contacted right away. I even added additional coverages. He went over long term option which were of good value but I was unable to purchase at this time. I will recommend this company to friends and family as my overall experience was 5 stars! Keep up the good work!

Fred was helpful answering my questions and completing my account set up. I appreciated the additional consideration on the deductible as well. I had a bad experience with previous warranty company and feel a little less apprehensive now. I hope I never have to use this but feel it is a better value with hopefully less surprises.

I called to ask about the plans and fees. The representative was really rude. I asked about the 200 Off coupon not working when I tried to enter it. He proceeded to tell me that $100.00 and $100.00 add to $200.00 and that I just don't know how to add. I told him that the site says the yearly rate is $499.00 if I subtract $200.00 that it should be a yearly rate of $299.00 not $399.00. He told me I should know that it is actually $399.00 for a year. I will not buy coverage with a company that can't even be nice when you are looking into the service. I can only imagine it would be so much worse if I had to make a claim.

I purchased a contract 1/31/2018 which the salesperson stated my a/c units were covered since home was under 5000 sqft. I placed a claim for unit in April 2018 only to be told it was not covered. I immediately called the salesperson who admitted to the mistake and in good faith I paid the additional $340 (my mistake) only after countless phone conversations they were going to pay me $400. What is the warranty for... Definitely not peace of mind... Maybe I paid over $2000 for insanity? Needless to say I canceled contract and took a BIG loss but not giving up yet! Save your money. You will just have to pay out of pocket in the end... why buy a contract of headaches?

Repairman stated heater needed to be replaced in my dryer. It is a covered part per contract section 6.2.6. He said he had the part in his truck, but needed to get approval from Select. I asked if he could call Select from my house for the approval. He said no. Next day I call Select, they still had not heard from repairman, but stated he could have called from the house for approval. I asked Select to expedite the claim. I asked if they could call the contractor. After 20 minutes on hold Select said the contractor sent an email, but they did not receive it yet. I asked Select if they asked the repairman for the diagnosis. They did not. I asked for a Supervisor. After another long wait a Supervisor came on the line. She said she needs the diagnosis for repair.

Will reply very promptly when you are wanting to get policy information about a new policy. However, they can't even process the information on the policy correctly and charged more than was advertised. BE CAREFUL of the 2 "FREE" months they include. They use those against you if you cancel your policy because it makes their monthly pro-rated amounts higher, that they get to keep from you. The first time we tried to use the policy after 2 months, our A/C was inoperable and needed a new coil. While the repair guy was there waiting to do the work, they told us on the phone that they couldn't provide authorization and needed 48 hours to think about it. Seriously?

I enroll three homes in Select Home Warranty program today looking for to doing business with them, avoiding costly repair bills. This plan give me peace of mind and avoid me trying to find and screen contractors to repair or replace my appliances. The customer registration was easy and free and I was provided with email confirmation of the contracts with in a timely manner. All of the contracts were clear and concise and easy to interpret which real important when trying to manage properties that are not in the same states or cities. Looking forward to a long term working relationship with Select Home Warranty. Very straightforward presentation of what services were going to be provided and the response time for repairs.

This company has horrible reviews everywhere but this website. They claim to cover things in the house but then when you try to file a claim they say it's not covered. They email a contract that needs a signature before showing you the contract. I requested a paper contract because I was not going to agree to something without reading what I was agreeing to. Never got a contract from them. When I called to say that I don't want the warranty if they won't give me a written contract they told me good luck getting any money back. This is a complete sham.

Great experience, I was in a rush to get ready for church. So I had agent on cell phone, speaker phone. He answered all my questions without any hesitation. I was going to go with a different company, but they don't cost more for service calls and don't give a Veteran's discount. Don't respect the people that fight for you away from your home how are you gonna let them fight for you when you are home?